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Week 1 Discussion
Hello all! My name is Haylee Folden and I graduated in 2014 from the University of
Washington in Seattle, Washington with a degree in Political Science. I have spent the
Seattle. For the last six months I have been working as the service operations coordinator
modernization, repair and service of elevators. My intentions of getting this MBA with a
Recently my company has released a new pilot program that my branch has been
selected to partake in. The idea of this new program is to standardize operating procedures
to make the company more efficient so to better cater to our customers needs. A systems
approach is generally the best way to describe our new standard operating procedure, or
SOP, program. Part of being a pilot branch for the roll out of the SOP program is working
through the 10 elements of the systems approach and working though the effects of the
different lines of business on one another (Newstrom, 2015, p. 15). I started with the
company right when this was rolling out and have noticed the organization and teamwork
Thyssenkrupp Elevator in general is a tightly run ship; the corporation is based out
Thyssenkrupp Elevator runs its business very much like the autocratic model. (Newstrom,
manager and our contract coordinators dynamic is highly autocratic. In fact, said contract
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coordinator is currently looking for a new job because she is criticized and micromanaged
so harshly. The unfortunate part of this is that she only has good things said about her from
References
Newstrom, J.W. (2015). Organization Behavior: Human Behavior at Work. New York;
McGraw-Hill