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V600R001C01
User Manual
Issue 02
Date 2015-11-01
and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.
Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees or
representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.
Website: http://e.huawei.com
Purpose
This document describes the energy control center 500 (ECC500 for short) in terms of its
overview, configurations, ports, installation, commissioning, user interfaces, maintenance, and
troubleshooting, providing guidelines for onsite installation personnel and technical support
engineers.
Manufacturing, assembly, and factory maintenance commands are not provided in this
document. Certain advance commands for project implementation and error locating may
cause device exceptions or service interruptions if they are misused. These commands are not
provided in this document. If you need these commands, contact Huawei technical support.
The screen snapshots in this document are for reference only. The actual screen prevails.
Intended Audience
This document is intended for:
Marketing engineers
Technical support engineers
System engineers
Hardware installation engineers
Commissioning engineers
Data configuration engineers
Maintenance engineers
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol Description
Indicates an imminently hazardous situation which, if
not avoided, will result in death or serious injury.
Symbol Description
Indicates a potentially hazardous situation which, if not
avoided, may result in minor or moderate injury.
Change History
Changes between document issues are cumulative. The latest document issue contains all the
changes made in earlier issues.
Issue 02 (2015-11-01)
This issue is the second official release, which incorporates the following changes:
Updated the software WebUI.
Issue 01 (2015-04-26)
This issue is the first official release.
Contents
4 UI Description ............................................................................................................................. 43
4.1 LCD ............................................................................................................................................................................ 43
4.1.1 LCD Menu Hierarchy .............................................................................................................................................. 43
4.1.2 LCD Operations ....................................................................................................................................................... 44
4.2 WebUI ......................................................................................................................................................................... 46
4.2.1 Commissioning Preparations ................................................................................................................................... 46
4.2.2 Adding a T/H Sensor................................................................................................................................................ 48
4.2.3 Adding Dry Contact Devices ................................................................................................................................... 50
4.2.3.1 Adding a Smoke Sensor ........................................................................................................................................ 50
4.2.3.2 Adding an SPD ..................................................................................................................................................... 51
4.2.3.3 Adding a Door Status Sensor ................................................................................................................................ 52
4.2.3.4 Adding a Water Sensor .......................................................................................................................................... 53
4.2.3.5 Adding a Device Connected to a DI Port on the GPRS Expansion Card .............................................................. 54
4.2.4 Adding UPSs ............................................................................................................................................................ 57
4.2.4.1 Adding a UPS2000G ............................................................................................................................................. 57
4.2.4.2 Adding a UPS5000E ............................................................................................................................................. 58
4.2.5 Adding a NetCol5000A ........................................................................................................................................... 60
4.2.6 Adding a PDU8000 .................................................................................................................................................. 61
4.2.7 Adding an ABB OTM ATS ...................................................................................................................................... 63
4.2.8 Adding a Networked Device .................................................................................................................................... 64
4.2.9 (Optional) Setting SMS Parameters ......................................................................................................................... 65
4.2.10 (Optional) Adding a Video Link ............................................................................................................................ 67
4.2.11 (Optional) Setting SNMP Monitoring Parameters ................................................................................................. 68
4.2.12 (Optional) Setting the Security Certificates for the ECC500 Collector and the Network Management System ... 71
4.2.13 (Optional) Exporting and Importing a Configuration File ..................................................................................... 73
4.2.14 (Optional) Viewing the Real-time Surveillance Screen, Active Alarms, Historical Alarms, and Historical Data . 75
6 FAQ ................................................................................................................................................ 92
6.1 ECC500 Device Cascading Rules ............................................................................................................................... 92
6.2 What do I do if the ECC500 collector cannot be logged in on the WebUI?................................................................ 92
6.3 How Can I Install a Network Security Certificate? .................................................................................................... 93
6.4 How Can I Change the ECC500 IP Address on the LUI? ........................................................................................... 94
6.5 How Can I Change the ECC500 IP Address on the WebUI? ...................................................................................... 95
6.6 How Can I Change the ECC500 LUI Password? ....................................................................................................... 96
6.7 How Can I Change the ECC500 WebUI Password? ................................................................................................... 97
6.8 How Can I Create a User? .......................................................................................................................................... 99
6.9 How Can I Set the Date and Time? ........................................................................................................................... 101
6.10 How Can I Enable or Disable an Alarm and Set the Alarm Severity? .................................................................... 101
6.11 How Can I Handle Alarms? .................................................................................................................................... 102
6.12 How Can I Change the System Site Name? ............................................................................................................ 103
6.13 How Can I Change the UPS2000G Name and T/H Sensor Name? ........................................................................ 104
6.14 How Can I Set Temperature and Humidity Alarm Thresholds for a T/H Sensor? .................................................. 106
6.15 How Can I Change Fan Alarm Thresholds and Reset a Fan? ................................................................................. 107
6.16 How Can I Delete a Device Failing in Communication or Restart the ECC500? ................................................... 109
6.17 How Can I View Performance Data? ...................................................................................................................... 110
6.18 How Can I View Operation Logs? .......................................................................................................................... 111
6.19 How Can I View the ECC500 Version Information? .............................................................................................. 112
1 Overview
1.1 Positioning
The ECC500 collector is a cross-platform monitoring product, in which a main control
module works with several expansion cards to receive, collect, process, and report signals.
Figure 1-1 shows an ECC500.
In the infrastructure management system of data centers, the ECC500 receives signals from
monitoring devices, collects, processes, and reports the signals to the NMS. In the IDS1000
and IDS2000 data centers, the ECC500 provides a complete solution for working environment
and security management. It collects, manages, and analyzes operating information of power
and environment monitoring devices, and reports alarms for them.
1.2 Features
Hardware Functions
The ECC500 supports AC inputs of 100 V to 240 V, 50 Hz or 60 Hz, and can be used
worldwide.
Ports for sensors and intelligent equipment support only RJ45 terminals, minimizing
cable types, simplifying delivery, and enabling fast deployment.
The RS485 expansion card can be connected to southbound intelligent equipment such
as uninterruptible power systems (UPSs), precision air conditioners, and power
distribution cabinets over the RS485 ports compatible with two-wire or four-wire cables.
The AI/DI input channel can detect signals from multiple types of sensors, including
420 mA sensors, negative temperature coefficient (NTC) resistor-based temperature
sensors, current-based sensors, and devices with dry contacts.
The ECC500 supports the automatic assess of sensors such as water sensors and NTC
resistor-based temperature sensors, simplifying delivery and deployment.
The ECC500 provides the 12 V DC power supply to devices such as sensors and audible
and visual alarms. Additional power supply to these devices is not needed.
All boards, cards, and sensors are hot-swappable.
The ECC500 supports fault isolation. If a port is short-circuited or damaged, it is isolated
to ensure that other ports and boards are not affected.
The ECC500 features flexible extensibility. Boards or modules can be added or removed
to meet requirements of different scenarios.
The ECC500 can be mounted on a rack or wall.
The GPRS module can send alarm notifications to the mobile phones of maintenance
engineers through the short message service (SMS).
Software Functions
You can use a web browser to access the ECC500 for remote management.
You can upgrade the system, main control module, and other functional modules
remotely. The main control module rolls back to the source version if the upgrade fails.
You can re-upgrade functional modules if upgrades fail.
The ECC500 supports simple network management protocol (SNMP) northbound
interfaces that are compliant with SNMP v1, v2c, and v3.
The ECC500 allows you to download the management information base (MIB) files.
The ECC500 allows you to download or upload configuration files for system backup.
The ECC500 allows you to manage users and alarms. You can also download log files.
The ECC500 provides user-friendly interfaces, including the web user interface (WebUI)
and LCD user interface (LUI). You can remotely and locally maintain the ECC500 over
the WebUI and LUI respectively.
The ECC500 can automatically identify boards, cards, and sensor devices.
RS485 ports of the ECC500 support the transparent transmission mode, ensuring
real-time communication between the southbound equipment and the NMS.
The ECC500 locates abnormal sensor connections based on alarms, thereby facilitating
maintenance.
Northbound interface: connects to the upper-layer NMS or equipment for provisioning services and
reporting alarms and performance data.
Southbound interface: connects to the lower-layer NMS or equipment for provisioning services and
transmitting performance indicator data.
The ECC500 provides SNMP northbound interfaces for connecting to a third-party NMS to query
data and report alarms.
The ECC500 used for transparent data transmission can connect to diverse devices complying with
the Modbus protocol and providing dry contacts. For the devices that can be connected, see the
monitoring device list for the project.
Local Management
If the ECC500 is used for local management, there is no need to configure the NMS and the
ECC500 works as a data collector and manager. The ECC500 collects, analyzes, and
processes device data, while users manage the devices on the ECC500 WebUI.
Figure 1-3 shows the networking for local management.
For the devices that can be connected to and managed by the ECC500 used for local management, see B
Devices Managed by the ECC500.
2.1 Configurations
The ECC500 consists of a power module, a main control module, a GPRS expansion card, an
RS485 expansion card, and an AI/DI expansion card. The detailed configuration rules are as
follows:
An ECC500 with standard configurations consists of a main control module, a power
module, an RS485 expansion card, and an AI/DI expansion card, as shown in Figure 2-1.
Depending on site requirements, a maximum of four RS485 expansion cards and AI/DI
expansion cards can be configured.
AI/DI modules can only be connected to COM4 and COM5 ports on RS485 expansion
cards in slots 3 and 4. A maximum of two AI/DI modules can be connected to each port,
and the AI/DI module addresses can only be 1 or 2.
If two RS485 expansion cards are configured, a maximum of eight AI/DI modules can be
configured.
(1) Slot 0: main control module (2) Slot 1: GPRS expansion card (optional)
(3) Slot 3: RS485 expansion card (4) Slots 5 and 6: power modules
(5) Slot 4: AI/DI expansion card
2.2 Port
2.2.1 Main Control Module
The main control module provides the LCD for querying, setting, and controlling local
parameters. Figure 2-2 shows ports on the front panel of the main control board.
Indicators
Table 2-2 describes indicators on the main control module.
LCD/Buttons
The LCD displays parameters for you to configure and query in real time by pressing the four
buttons on the panel. Table 2-3 describes the buttons.
After a menu is displayed, the standby screen is displayed if no button is pressed within 1 minute.
After a menu is displayed, the LCD screen becomes dark if no button is pressed within 30 seconds.
Ports
Table 2-4 describes ports on the front panel of the main control module.
Parameter Description
Operating 100240 V AC
voltage range
Rated operating 110 V AC/220 V AC
voltage
Frequency 50 Hz/60 Hz
Rated output 53.5 V DC/15 V DC
voltage
Structure The subrack of the power module is less than 1 U high and occupies two
slots of the ECC500 subrack.
Table 2-6 describes indicators on the front panel of the RS485 communication card.
Table 2-6 Description of indicators on the front panel of the RS485 communication card
Table 2-7 describes ports on the front panel of the RS485 communication card.
Table 2-7 Description of ports on the front panel of the RS485 communication card
COM4/12V and COM5/12V ports: Pins 3 and 8 of these two ports provide 12 V DC power.
Therefore, before connecting equipment to the ports, check the equipment pin description to
ensure that pins of the equipment match those on the ports, preventing damage to ports or the
equipment.
The internal circuit design of the RS485 communication card allows its COM port to support
two-wire RS485 and four-wire RS422, eliminating the need to cascade cables, as shown in
Figure 2-5.
Table 2-8 describes indicators on the front panel of the AI/DI expansion card.
Table 2-8 Description of indicators on the front panel of the AI/DI expansion card
Table 2-9 describes ports on the front panel of the AI/DI expansion card.
Table 2-9 Description of ports on the front panel of the AI/DI expansion card
Do not connect an active sensor to an AI/DI port. Otherwise, the port will be invalid.
Sensors including 4 mA to 20 mA sensors, door status sensors, water sensors, and smoke sensors
provide data for the ports.
The power supply of each AI/DI port can be separately controlled. Each port provides a maximum of
14.6 V, 54 mA output power.
MUC01A 1
MUC02A 2
MUC01A
Figure 2-7 shows the front panel of the MUC01A expansion card.
Figure 2-8 shows the SIM card slot on the MUC01A expansion card.
MUC02A
Figure 2-9 shows the front panel of the MUC02A expansion card.
Figure 2-10 shows the SIM card slot on the MUC02A expansion card.
Indicators
Table 2-11 describes the indicators on the front panel of the GPRS expansion card.
Ports
Table 2-12 describes the ports on the GPRS expansion card.
Table 2-12 Ports on the front panel of the GPRS expansion card
Table 2-13 describes indicators on the front panel of the AI/DI module.
Table 2-13 Description of indicators on the front panel of the AI/DI module
Table 2-14 describes ports on the front panel of the AI/DI module.
Table 2-14 Description of ports on the front panel of the AI/DI module
The AI/DI module is configured with a 4-bit DIP switch. Set toggle switches 1 to 3 to
configure the address of the AI/DI module, and set toggle switch 4 to enable or disable the
resistance for the RS485 port. Table 2-15 describes the mapping between the AI/DI module
address and the DIP switch settings.
Table 2-15 Mapping between the AI/DI module address and the DIP switch settings
If the signal quality is poor due to signal reflection, set toggle switch 4 to ON for the farthermost AI/DI
module. After the DIP switch settings are modified, power off and restart the AI/DI module for the new
settings to take effect.
Context
A flat-head screwdriver can be used as a floating nut mounting bar.
Procedure
Step 1 Use a floating nut mounting bar to install floating nuts (one on each site) into the mounting
holes in the posts of the rack, as shown in Figure 3-2.
Ensure that the floating nuts on both sides are on the same horizontal line.
Step 2 Place the ECC500 on the correct guide rails in the cabinet.
Step 3 Secure the ECC500 in the cabinet by tightening the M6 screws clockwise on the right and left
mounting ears, as shown by (2) in Figure 3-3.
----End
Procedure
Step 1 Install mounting ears on the ECC500 in the position and direction shown in Figure 3-4.
Step 2 Place the ECC500 at the installation position on the wall and mark the mounting ear hole
positions using a marker.
Step 3 Drill holes at the marked installation position (hole spacing: 52 mm x 472 mm) on the wall
using a hammer drill, and install four M8 expansion bolts into the holes.
Step 4 Install the ECC500 at the expansion bolts on the wall and ensure that the rear panel of the
ECC500 is flush with the wall.
Step 5 Tighten the four expansion bolts for the ECC500 using a socket wrench, as shown in Figure
3-4.
----End
Context
When installing a rack-mounted AI/DI module, choose appropriate long mounting ears
delivered with the AI/DI module.
A flat-head screwdriver can be used as a floating nut mounting bar.
Procedure
Step 1 Use a floating nut mounting bar to install floating nuts (one on each site) into the mounting
holes in the posts of the rack, as shown in Figure 3-5.
Ensure that the floating nuts on both sides are on the same horizontal line.
----End
Procedure
Step 1 Install mounting ears on the AI/DI module in the position and direction shown in Figure 3-7.
Step 2 Place the AI/DI module at the installation position on the wall and mark the mounting ear
hole positions using a marker.
Step 3 Drill holes at the marked installation position (hole spacing: 52 mm x 205 mm) on the wall
using a hammer drill, and install four M8 expansion bolts into the holes.
Step 4 Install the AI/DI module at the expansion bolts on the wall and ensure that the rear panel of
the module is flush with the wall.
Step 5 Tighten the four expansion bolts for the AI/DI module using a socket wrench, as shown in
Figure 3-7.
----End
Connect an audible and visual alarm to the ECC500 using the delivered adapter.
Procedure
Step 1 Prepare an RJ45 connector on one end of a network cable, as shown in Figure 3-13.
Step 2 Prepare an RJ12 connector on the other end of the cable, as shown in Figure 3-14.
Step 3 Plug the RJ45 connector to an RS485 port with 12 V power supply in the ECC500 and the
RJ12 connector to the RS485 port in the T/H sensor.
----End
Procedure
Step 1 Prepare an RJ45 connector on one end of a network cable, as shown in Figure 3-13.
Step 2 Prepare a special RJ45 connector (exchange No. 4 and 5 wires) on the other end of the cable,
as shown in Figure 3-16.
Step 3 Plug the common RJ45 connector to an RS485 port in the ECC500 and the special one to the
RS485 port in the UPS2000G-B.
----End
Procedure
Step 1 Prepare RJ45 connectors on both ends of a network cable, as shown in Figure 3-13.
Step 2 Plug one RJ45 connector to an RS485 port in the ECC500 and the other one to the RS485 port
in the UPS2000G-A.
----End
Procedure
Step 1 Prepare RJ45 connectors on both ends of a network cable, as shown in Figure 3-13.
Step 2 Plug one RJ45 connector to an RS485 port in the ECC500 and the other one to the RS485 port
in the UPS5000E.
----End
Procedure
Step 1 Prepare RJ45 connectors on both ends of a network cable, as shown in Figure 3-13.
Step 2 Plug one RJ45 connector to an RS485 port in the ECC500 and the other one to the RS485 port
in the NetCol5000A.
----End
Procedure
Step 1 Prepare RJ45 connectors on both ends of a network cable, as shown in Figure 3-13.
Step 2 Plug one RJ45 connector to an RS485 port in the ECC500 and the other one to the RS485 port
in the PDU8000.
----End
Procedure
Step 1 Prepare an RJ45 connector on one end of a network cable, as shown in Figure 3-13.
Step 2 Connect the orange-white wires on the other end of the cable to the RS485+ wiring terminal
in the PDU8000. Connect the orange wires to the RS485- wiring terminal in the PDU8000.
In the example shown in Figure 3-18, PDU8000 wiring terminal 1 is RS485+ and wiring
terminal 2 is RS485-.
Procedure
Step 1 Prepare RJ45 connectors on both ends of a network cable, as shown in Figure 3-13.
Step 2 Plug one RJ45 connector to the COM1 port on the main control module of the ECC500 and
the other one to the COM_OUT port on the fan.
----End
Parameter Description
IP address Set to 192.168.1.168 by default but can be adjusted according to the
network plan.
Subnet mask Set to 255.255.255.0 by default but can be adjusted according to the
network plan.
Gateway Set to 192.168.1.1 by default but can be adjusted according to the
network plan.
Figure 3-19 shows the procedure for setting these communications parameters.
Figure 3-23 shows how to restore ECC500 factory settings over the LCD.
Restoring factory settings will restore the ECC500 parameters to their factory settings.
Perform this operation with caution.
Table 3-3 Mapping between T/H sensor device addresses and DIP switch settings
----End
Procedure
Step 1 Operate the DIP switch S2 on the optional Modbus card to set the UPS2000G-A device
address.
Toggles 1 to 8 of DIP switch S2 specify the device address in binary mode. ON indicates 0,
and OFF indicates 1. Table 3-4 shows an example of the switch settings.
Table 3-4 Mapping between device addresses and Modbus card DIP switch settings
Device Toggle Toggle Toggle Toggle Toggle Toggle Toggle Toggle
Addre Switch Switch Switch Switch Switch Switch Switch Switch
ss 1 2 3 4 5 6 7 8
1 OFF ON ON ON ON ON ON ON
2 ON OFF ON ON ON ON ON ON
3 OFF OFF ON ON ON ON ON ON
4 ON ON OFF ON ON ON ON ON
----End
Procedure
Step 1 Operate the DIP switch S1 on the optional Modbus card to set the UPS2000G-B device
address.
Toggles 1 to 8 of DIP switch S1 specify the device address in binary mode. ON indicates 1,
and OFF indicates 0. Table 3-5 shows an example of the switch settings.
Table 3-5 Mapping between device addresses and Modbus card DIP switch settings
Device Toggle Toggle Toggle Toggle Toggle Toggle Toggle Toggle
Addre Switch Switch Switch Switch Switch Switch Switch Switch
ss 1 2 3 4 5 6 7 8
----End
Procedure
Step 1 Tap Settings on the UPS5000E home screen.
Step 2 Enter the administrator user name and password and tap on the screen.
The preset user name and password for the UPS5000E are respectively Admin and 000001. To ensure
access security, change the password upon first use.
Parameter Setting
The DataBit, StopBit, and Parity for the UPS5000E cannot be set on the WebUI. Their
default values are 8, 1, and None respectively.
----End
Procedure
Step 1 Tap Settings on the NetCol5000A home screen.
Step 2 Enter the administrator user name and password and tap on the screen.
The preset user name and password for the NetCol5000A are respectively Admin and 000001. To ensure
access security, change the password upon first use.
Parameter Setting
Parameter Setting
unique. When creating a NetCol5000A on
the ECC500 WebUI, enter the value in
Equipment Address.
Baud Rate Retain the default value 9600.
The DataBit, StopBit, and Parity for the NetCol5000A cannot be set on the WebUI. Their
default values are 8, 1, and None respectively.
----End
Procedure
Step 1 Tap Settings on the PDU8000 home screen.
The preset user name and password for the PDU8000 are respectively admin and 000001. To ensure
access security, change the password upon first use.
Parameter Setting
Serial port baud rate Retain the default value 9600.
Serial port address Indicates the device address assigned to the
PDU8000. The addresses of devices
connected to a same port must be unique.
When creating a PDU8000 on the ECC500
WebUI, enter this value in Equipment
Address.
The DataBit, StopBit, and Parity for the PDU8000 cannot be set on the WebUI. Their default
values are 8, 1, and None respectively.
----End
Procedure
Step 3 Press .
The preset password is 0001. To ensure access security, change the password upon first use.
Step 6 Press . On the Modbus parameter setting screen, set communications parameters.
Set the device address for the ABB OTM ATS. The addresses of devices connected to a same
port must be unique. When creating an ABB OTM ATS on the ECC500 WebUI, enter this
value in Equipment Address.
Step 7 Press ESC to return to the home screen.
----End
4 UI Description
4.1 LCD
The LCD of the ECC500 is located on the front panel of the main control module. It allows
you to:
View active alarms.
View the running status of the system.
Set system parameters, select a language, and set communications parameters.
Set basic parameters, such as the date, time, and LCD contrast.
Change the password.
Restore factory settings.
Selecting a Language
shown in Figure 4-2. Then press to enter the default system information screen.
After accessing the system, you can change the display language by performing the steps
shown in Figure 4-3.
Viewing Information
Figure 4-5 uses equipment status viewing as an example to show how to view information
over the LCD.
4.2 WebUI
To ensure secure data transmission, the ECC500 transmits encrypted data over the Secure
Sockets Layer (SSL) protocol to the WebUI, which allows you to:
View system status and current alarm information.
Set system parameters.
Add devices, such as the UPS, T/H sensor, NetCol, PDU8000, and ATS.
Set the IP address.
Monitor networked devices.
Control the system. For example, reset the monitoring module, enable the DO, and delete
devices that have failed in communication.
Set a mobile phone number for the GPRS board.
Manage user information, including adding, deleting, and modifying user information.
Upgrade software online.
Query and export historical logs and alarms.
View operation logs and export data.
Collect the performance statistics of the main control module and connected subordinate
southbound equipment.
Set the system date and time as well as the site name; save, download, and upload
configuration files.
Set alarm parameters, such as time, monitoring module IP address, SNMP, and site
parameters.
Query e-label, version, and fault information.
Add and view video links.
If the SNMP network management system is deployed or the WebUI needs to be used in the
long term, deploy a firewall in front of the ECC500 collector.
It is recommended that you log in to the ECC500 WebUI using Internet Explorer 8.0,
FireFox32.0, and Chrome37.0.2062.103 m in Windows 7, and using FireFox32.0 in Windows
XP.
Set the TLS1.1 and TLS1.2 protocols for the browser. Use Internet Explorer 8 as an example.
Open the Internet Explorer, choose Tools > Internet Options, click the Advanced tab, and
select Use TLS1.1 and Use TLS1.2.
If the GPRS function (SMS alarm notification) of the ECC500 is used, pull out the GPRS
expansion card, insert a SIM card, and reinstall the GPRS expansion card. Figure 2-8 shows
how to install and remove a SIM card.
Context
After connecting a T/H sensor to the ECC500, add the T/H sensor on the ECC500 WebUI.
Procedure
Step 1 On a PC which is in the same IP address segment as the ECC500, enter
https://XX.XX.XX.XX in the address box, and press Enter.
Step 2 (Optional) Install a network security certificate if a certificate problem message is displayed.
For details, see 6.3 How Can I Install a Network Security Certificate?.
This operation is performed on Windows 7. If another operating system is used, perform this operation
based on actual conditions.
Step 3 Set User Name, Password, and Verify Code, and click Log In. The WebUI login page is
displayed, as shown in Figure 4-7.
The setting example indicates that the T/H sensor is connected to the COM5 port of the
RS485 card in slot 3 of the ECC500. If the T/H sensor is connected to another port, set the
slot number for the connected port.
Parameter Setting
Communication Select 3 from the drop-down list box.
Board Slot
Communication Select 5 from the drop-down list box.
Board COM
Equipment Address In this example, set Equipment Address to 1. Set the actual
device address of the T/H sensor during operations.
Timeout The default timeout interval is 2s. Set the parameter to the
required value.
Follow-up Procedure
If the device addition fails, check whether the settings are consistent with the device
parameters.
Prerequisites
You have obtained the ECC500 IP address as well as the user name and password for
WebUI login.
You have prepared a PC which is in the same IP address segment as the ECC500 and
connected the PC to the ECC500 over a switch.
Context
A smoke sensor should be connected to the AI/DI_1 port on the MUE05A4 of the
ECC500 by default. To connect the smoke sensor to another port, set the port parameters
using the following method.
A smoke sensor can be automatically identified. After it is connected to an AI/DI port on
the ECC500. The sensor type is automatically identified and displayed in AI/DI_1
Sensor Type on the ECC500 WebUI.
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose Monitoring > MUE05A Expansion Card > MUE05A4 > Running Parameter >
AI/DI_1 Port Settings.
Step 3 Set AI/DI_1 Sensor to Enable.
----End
Prerequisites
You have obtained the ECC500 IP address as well as the user name and password for
WebUI login.
You have prepared a PC which is in the same IP address segment as the ECC500 and
connected the PC to the ECC500 over a switch.
Context
A surge protective device (SPD) should be connected to the AI/DI_2 port on the
MUE05A4 of the ECC500 by default. To connect the SPD to another port, set the port
parameters using the following method.
An SPD is a normally closed (NC) dry contact device. The normal signal status is NC,
and the alarm signal status is normally open (NO).
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose Monitoring > MUE05A Expansion Card > MUE05A4 > Running Parameter >
AI/DI_2 Port Settings.
Step 3 Set AI/DI_2 Sensor to Enable.
Step 4 Click Submit.
Step 5 Set AI/DI_2 Sensor Name, for example, to SPD.
Step 6 Set AI/DI_2 Sensor Type to NC.
Step 7 Set AI/DI_2 Power Supply to On.
Step 8 Click Submit. Figure 4-10 shows the configured page.
----End
Prerequisites
You have obtained the ECC500 IP address as well as the user name and password for
WebUI login.
You have prepared a PC which is in the same IP address segment as the ECC500 and
connected the PC to the ECC500 over a switch.
Context
A door status sensor should be connected to the AI/DI_3 port on the MUE05A4 of the
ECC500 by default. To connect the door status sensor to another port, set the port parameters
using the following method.
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose Monitoring > MUE05A Expansion Card > MUE05A4 > Running Parameter >
AI/DI_3 Port Settings.
Step 3 Set AI/DI_3 Sensor to Enable.
Step 4 Click Submit.
Step 5 Set AI/DI_3 Sensor Name, for example, to Door_Sensor.
Step 6 Set AI/DI_3 Sensor Type to Door Sensor.
Step 7 Set AI/DI_3 Power Supply to On.
Step 8 Click Submit. Figure 4-11 shows the configured page.
----End
Prerequisites
You have obtained the ECC500 IP address as well as the user name and password for
WebUI login.
You have prepared a PC which is in the same IP address segment as the ECC500 and
connected the PC to the ECC500 over a switch.
Context
A water sensor should be connected to the AI/DI_4 port on the MUE05A4 of the
ECC500 by default. To connect the water sensor to another port, set the port parameters
using the following method.
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose Monitoring > MUE05A Expansion Card > MUE05A4 > Running Parameter >
AI/DI_4 Port Settings.
Step 3 Set AI/DI_4 Sensor to Enable.
Step 4 Click Submit.
Step 5 Set AI/DI_4 Sensor Name, for example, to Water_Sensor.
Step 6 Check whether Leak Sensor(NC) is automatically displayed in AI/DI_4 Sensor Type.
Step 7 Set AI/DI_4 Power Supply to On.
Step 8 Click Submit. Figure 4-12 shows the configured page.
----End
Prerequisites
You have obtained the ECC500 IP address as well as the user name and password for
WebUI login.
You have prepared a PC which is in the same IP address segment as the ECC500 and
connected the PC to the ECC500 over a switch.
Context
After a DG or mains status monitoring cable is connected to the ECC500, set port
parameters on the ECC500 WebUI. After the setting, you can check whether the DG or
mains power supply is active on the ECC500 WebUI.
The DG and mains status monitoring cables are respectively connected to the DI_1 and
DI_2 ports on the MUC01A1 card (GPRS expansion card) in the ECC500 by default. If
they are connected to the MUC02A expansion card or other ports, set the port parameters
using the following method.
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose Monitoring > MUC01A1 > Running Parameter > DI_1 Port Settings.
Step 3 Set DI_1 Sensor to Enable.
Step 4 Click Submit.
Step 5 Set DI_1 DI Level to NO.
Step 6 Set DI_1 Sensor Name, for example, to DG_power_supply.
Step 7 Click Submit. Figure 4-13 shows the configured page.
Step 8 Choose Monitoring > MUC01A1 > Running Parameter > DI_2 Port Settings.
Step 9 Set DI_2 Sensor to Enable.
Step 10 Click Submit.
Step 11 Set DI_2 DI Level to NO.
Step 12 Set DI_2 Sensor Name, for example, to Mains_power_supply.
Step 13 Click Submit. Figure 4-14 shows the configured page.
----End
Follow-up Procedure
After setting the parameters, choose Monitoring > MUC01A1 > Running Parameter to
view the DG and mains status.
Prerequisites
A UPS2000G is connected to the ECC500. The UPS2000G and ECC500 have been
powered on.
You have obtained the ECC500 IP address as well as the user name and password for
WebUI login.
You have prepared a PC which is in the same IP address segment as the ECC500 and
connected the PC to the ECC500 over a switch.
Context
After a UPS2000G is connected to the ECC500, add the UPS2000G on the ECC500 WebUI.
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose Home > Equipment Manage.
Step 3 Select UPS from the Equipment Type drop-down list box and set device parameters, as
shown in Figure 4-16. Table 4-3 describes the setting methods.
The setting example indicates that the UPS2000G is connected to the COM2 port of the
RS485 card in slot 3 of the ECC500. If the UPS2000G is connected to another port, set the
slot number for the connected port.
Parameter Setting
Communication Select 3 from the drop-down list box.
Board Slot
Communication Select 2 from the drop-down list box.
Board COM
Equipment Address In this example, set Equipment Address to 1. Set the actual
device address of the UPS2000G during operations.
Timeout The default timeout interval is 2s. Set the parameter to the
required value.
Follow-up Procedure
If the device addition fails, check whether the settings are consistent with the device
parameters.
Prerequisites
A UPS5000E is connected to the ECC500. The UPS5000E and ECC500 have been
powered on.
You have obtained the ECC500 IP address as well as the user name and password for
WebUI login.
You have prepared a PC which is in the same IP address segment as the ECC500 and
connected the PC to the ECC500 over a switch.
Context
After a UPS5000E is connected to the ECC500, add the UPS5000E on the ECC500 WebUI.
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose Home > Equipment Manage.
Step 3 Select UPS from the Equipment Type drop-down list box and set device parameters, as
shown in Figure 4-17. Table 4-4 describes the setting methods.
Parameter Setting
Communication Select 3 from the drop-down list box.
Board Slot NOTE
The setting example indicates that the UPS5000E is connected to the
COM2 port of the RS485 card in slot 3 of the ECC500. If the UPS5000E is
connected to another port, set the slot number for the connected port.
Equipment Address In this example, set Equipment Address to 1. Set the actual
device address of the UPS5000E during operations.
Timeout The default timeout interval is 2s. Set the parameter to the
required value.
Follow-up Procedure
If the device addition fails, check whether the settings are consistent with the device
parameters.
Context
After a NetCol5000A is connected to the ECC500, add the NetCol5000A on the ECC500
WebUI.
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose Home > Equipment Manage.
Step 3 Select NetCol from the Equipment Type drop-down list box and set device parameters, as
shown in Figure 4-18. Table 4-5 describes the setting methods.
Parameter Setting
Communication Select 3 from the drop-down list box.
Board Slot NOTE
The setting example indicates that the NetCol5000A is connected to the
COM5 port of the RS485 card in slot 3 of the ECC500. If the
Parameter Setting
NetCol5000A is connected to another port, set the slot number for the
connected port.
Equipment Address In this example, set Equipment Address to 1. Set the actual
device address of the NetCol5000A during operations.
Timeout The default timeout interval is 2s. Set the parameter to the
required value.
Follow-up Procedure
If the device addition fails, check whether the settings are consistent with the device
parameters.
Context
After a PDU8000 is connected to the ECC500, add the PDU8000 on the ECC500 WebUI.
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose Home > Equipment Manage.
Step 3 Select PDU8000 from the Equipment Type drop-down list box and set device parameters, as
shown in Figure 4-19. Table 4-6 describes the setting methods.
Parameter Setting
Communication Select 3 from the drop-down list box.
Board Slot NOTE
The setting example indicates that the PDU8000 is connected to the COM5
port of the RS485 card in slot 3 of the ECC500. If the PDU8000 is
connected to another port, set the slot number for the connected port.
Equipment Address In this example, set Equipment Address to 1. Set the actual
device address of the PDU8000 during operations.
Timeout The default timeout interval is 2s. Set the parameter to the
required value.
Follow-up Procedure
If the device addition fails, check whether the settings are consistent with the device
parameters.
Context
After an ATS is connected to the ECC500, add the ATS on the ECC500 WebUI.
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose Home > Equipment Manage.
Step 3 Select ATS from the Equipment Type drop-down list box and set device parameters, as
shown in Figure 4-20. Table 4-7 describes the setting methods.
Parameter Setting
Communication Select 3 from the drop-down list box.
Board Slot NOTE
The setting example indicates that the ATS is connected to the COM5 port
of the RS485 card in slot 3 of the ECC500. If the ATS is connected to
another port, set the slot number for the connected port.
Parameter Setting
Communication Select 5 from the drop-down list box.
Board COM NOTE
The setting example indicates that the ATS is connected to the COM5 port
of the RS485 card in slot 3 of the ECC500. If the ATS is connected to
another port, set the number of the connected port.
Equipment Address In this example, set Equipment Address to 1. Set the actual
device address of the ATS during operations.
Timeout The default timeout interval is 2s. Set the parameter to the
required value.
Follow-up Procedure
If the device addition fails, check whether the settings are consistent with the device
parameters.
Context
Networked devices, such as ATMs, are devices with the same IP attributes in an equipment
room or site. By adding a networked device, you connect the device to the ECC500 in the
same network so that the ECC500 monitors the device status. If the networked device is
offline, the ECC500 will report a disconnection alarm on its WebUI.
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose Monitoring > System Equipment > Running Parameter.
Step 3 Set Online Check Enable to Enable.
Step 4 Click Submit.
Step 5 Set Device Address and Device Name.
Set Device Address and Device Name to the IP address and name of the networked device
respectively, for example, 192.168.2.137 and No. X ATM at XXX site, as shown in Figure
4-21.
Context
After SMS parameters are set, if an alarm is reported, the ECC500 will send a
notification short message based on the parameter settings to the specified mobile phone
number.
This section uses the MUC01A as an example to describe how to set the parameters. If
MUC02A is to be used, follow the same procedure and replace MUC01A1 in the steps
by MUC02A1.
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose Monitoring > MUC01A1 > Running Parameter > Short Message Settings.
Step 3 Set Short Message Language, Phone Number 1, and Level of Short Message Notified 1,
as shown in Figure 4-22. Table 4-8 describes the parameter settings.
Parameter Setting
Short Message Select English or Chinese.
Language
Phone Number Enter an engineer's mobile phone number. After an alarm is
generated, the ECC500 will send a notification short message to
the phone number.
Level of Short Select an SMS notification level. If Warning is select, then all
Message Notified alarms at the Warning level or higher will be sent to the phone
number specified in Phone Number through SMS.
Example
The mobile phone number and SMS notification level are used together.
If Phone Number 1 is set to 11111111111 and Level of Short Message Notified 1 is set
to Warning, then warning, minor, major, and critical alarms will be sent to 11111111111.
If Phone Number 2 is set to 22222222222 and Level of Short Message Notified 2 is set
to Major, then major and critical alarms will be sent to 22222222222.
Context
After a video link is added, the camera IP address is recorded in the ECC500 WebUI and
you can open the linked camera page from the ECC500 WebUI.
A maximum of two video links can be added.
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose Maintenance > Video Scan.
----End
Follow-up Procedure
To delete a link from the list, select the target link in Video Info List, click Delete from list,
and click Submit.
Context
Set SNMPv3 parameters before connecting the ECC500 to the NMS. These parameters
are needed for setting up the ECC500 on the NMS.
The default values of SNMP Version and SNMP Port Number are SNMPv3 and 161
respectively. You change the SNMP version and port number using the following
method.
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose System Settings > SNMP Settings.
Step 3 (Optional) Set SNMP Site Name as required, and click Submit.
Step 4 Set SNMP Version and SNMP Port Number to the required values, as shown in Figure
4-25.
Step 6 Set User Name. Select SHA or MD5 and AES or DES. Set MD5/SHA Password, Confirm
MD5/SHA Password, DES/AES Password, and Confirm DES/AES password. See Figure
4-27.
Set User Name, MD5/SHA Password, and DES/AES Password to any character strings that
meet the system requirements. Note that the MD5/SHA Password and DES/AES Password
must be different. Record the settings.
MD5 and DES are insecure. SHA and AES are recommended, and they are chosen in the
following example.
Step 7 After setting the parameters, click Confirm.
Step 8 Click Submit, as shown in Figure 4-27.
Step 10 Set Trap Target Address to the NetEco server IP address, Trap Port to the user-defined
port number, and SNMP Version to the required version.
Step 11 After setting the parameters, click Confirm.
----End
Context
If the ECC500 collector needs to communicate with an upstream network management
system, install the security authentication certificate by following instructions in this
section.
You need to apply to an organization authorized by the customer for a security certificate
and its key for the ECC500 collector to communicate with the network management
system. This section describes how to import the certificate and key.
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose System Settings > Pass-through Settings.
Step 3 Set Security Certificate Enable to Enable, and click Submit.
----End
Follow-up Procedure
Import the NMS security certificate and key issued by an authorized party into the upper-level
NMS of the ECC500 collector. Then the ECC500 collector will be able to communicate with
the network management system.
Context
You can export parameter configurations for ECC500 A to a PC. If ECC500 B needs the same
parameter configurations, import the configuration file to ECC500 B.
The following parameters can be exported to a configuration file:
Device operating parameters in Monitoring
Before importing the operating parameters for a device, add the device on the ECC500 WebUI.
Device alarm parameters in System Settings > Alarm Parameters
System site name in System Settings > Site Settings
SNMP site name in System Settings > SNMP Settings
The number of connected devices for ECC500s A and B must be the same.
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose Maintenance > Configuration File, as shown in Figure 4-32.
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Click Monitoring, select the device to be viewed, and select Running Information to view
the running parameters of the device.
Step 3 Choose Home > Active Alarms to view ECC500 to view active alarms of devices, boards,
and dry contacts connected to the ECC500 collector.
Step 4 Choose Query to view historical alarms and data, including performance data and operation
logs.
1. To view historical alarms, choose Query > Historical Alarms, and select Equipment,
Start Time, and End Time. Then click Query.
2. To view operation logs, choose Query > Operation Logs.
3. For details about how to view performance parameters and export data, see 6.17 How
Can I View Performance Data? and 6.20 How Can I Export Data?.
----End
All alarm IDs mentioned in this document are assigned by the NetEco.
For the methods of handling alarms generated by devices, see the manuals delivered with the
devices.
For details about the low voltage alarm for the COM5 port on the RS485 expansion card and how to
handle the alarm, see the alarm description and troubleshooting instructions provided for the 5.2.1.2
MUS02A_COM4 Voltage Low Alarm.
Description
This alarm is generated when the board is not securely inserted or is faulty.
Attribute
Alarm ID Alarm Severity Alarm Type
22630 Set to Major by default. Equipment alarm
Possible Causes
The board is not securely inserted.
The board is removed.
The board is faulty.
Procedure
Step 1 Securely insert the board and tighten the screws.
Step 2 Replace the faulty board.
----End
Clearing
This alarm is cleared when the board is securely inserted into the subrack and the
communication between the board and the ECC500 resumes.
Description
This alarm is generated when the output voltage of the COM4 port is below the alarm
threshold.
Attribute
Alarm ID Alarm Severity Alarm Type
22631 Set to Major by default. Equipment alarm
Possible Causes
The power supply to the board is abnormal.
The power supply to the power module is abnormal.
RS485 equipment connected to the port is overloaded.
Loads connected to the port is short-circuited.
Procedure
Step 1 Replace the faulty board.
Step 2 Replace the faulty power module.
Step 3 Reduce the power consumption of the RS485 equipment or provide extra power supply to the
RS485 equipment.
Step 4 Check the cable connections between loads and the port.
----End
Clearing
This alarm is cleared when the output voltage of the COM4 port exceeds the alarm clearance
threshold.
For details about the alarms and troubleshooting for the four ports on the AI/DI expansion card, see the
alarm description and troubleshooting instructions provided for the AI/DI_1 port on the AI/DI expansion
card.
Description
This alarm is generated when the board is not securely inserted or is faulty.
Attribute
Alarm ID Alarm Severity Alarm Type
22634 Set to Major by default. Equipment alarm
Possible Causes
The board is not securely inserted.
The board is removed.
The board is faulty.
Procedure
Step 1 Securely insert the board and tighten the screws.
Step 2 Replace the faulty board.
----End
Clearing
This alarm is cleared when the board is securely inserted into the subrack and the
communication between the board and the ECC500 resumes.
Description
This alarm is generated when the normally open (NO) dry contacts are closed or the normally
closed (NC) dry contacts are open.
Attribute
Alarm ID Alarm Severity Alarm Type
22635 Set to Minor by default. Equipment alarm
Possible Causes
Alarms are generated.
Cables are not securely connected.
The sensors are faulty.
Procedure
Step 1 Query and clear alarms.
Step 2 Check that sensor cables are properly connected.
Clearing
This alarm is cleared when the NO dry contacts are open or the NC dry contacts are closed.
Description
This alarm is generated when the values reported by the sensors exceed the allowed ranges or
the sensors are not connected.
Attribute
Alarm ID Alarm Severity Alarm Type
Possible Causes
Values reported by the sensors exceed the allowed ranges.
The sensors are not securely connected.
The sensors are faulty.
Procedure
Step 1 Check whether onsite signal volumes exceed the allowed ranges.
Step 2 Check that sensor cables are properly connected.
Step 3 Replace the faulty sensors.
----End
Clearing
This alarm is cleared after values reported by the sensors are within the allowed ranges or
sensors are properly connected.
Description
This alarm is generated when the values reported by the sensors exceed the upper alarm
thresholds.
Attribute
Alarm ID Alarm Severity Alarm Type
22637 Set to Minor by default. Equipment alarm
Possible Causes
Onsite signal volumes exceed the upper alarm thresholds.
The alarm thresholds are inappropriate.
The sensors are not securely connected.
The sensors are faulty.
Procedure
Step 1 Check whether the onsite signal volumes exceed the upper alarm thresholds.
Step 2 Check that the alarm thresholds are appropriate.
Step 3 Check that sensor cables are properly connected.
Step 4 Replace the faulty sensors.
----End
Clearing
This alarm is cleared when the values reported by the sensors are within the allowed ranges.
Description
This alarm is generated when the values reported by the sensors are below the lower alarm
thresholds.
Attribute
Alarm ID Alarm Severity Alarm Type
Possible Causes
Onsite signal volumes are below the lower alarm thresholds.
The alarm thresholds are inappropriate.
The sensors are not securely connected.
The sensors are faulty.
Procedure
Step 1 Check whether the onsite signal volumes are below the lower alarm thresholds.
Step 2 Check that the alarm thresholds are appropriate.
Step 3 Check that sensor cables are properly connected.
Step 4 Replace the faulty sensors.
----End
Clearing
This alarm is cleared when the values reported by the sensors are within the allowed ranges.
Description
This alarm is generated when the AIDI_1 output voltage is below the alarm threshold.
Attribute
Alarm ID Alarm Severity Alarm Type
22651 Set to Major by default. Equipment alarm
Possible Causes
The power supply to AIDI_1 is abnormal.
The power supply to the power module is abnormal.
Procedure
Step 1 Replace the faulty board.
Step 2 Replace the faulty power module.
----End
Clearing
This alarm is cleared when the AIDI_1 output voltage exceeds the alarm clearance threshold.
Description
This alarm is generated when the types of sensors detected by AIDI_1 do not match the
specified types or sensor cables are incorrectly connected.
Attribute
Alarm ID Alarm Severity Alarm Type
Possible Causes
Sensor cables are incorrectly connected.
Types of the sensors do not match the specified types.
Procedure
Step 1 Check that sensor cables are properly connected.
Step 2 Check that the sensor types on the WebUI match the actual sensor types.
----End
Clearing
This alarm is cleared when the types of sensors detected by AIDI_1 match the specified types
and sensor cables are correctly connected.
For details about the alarms and troubleshooting for the six ports on the GPRS expansion card, see
the alarm description and troubleshooting instructions provided for the DI_1 port on the GPRS
expansion card.
The alarm description and handling method for alarms generated for an MUC02A expansion card is
similar to that for the MUC01A expansion card.
Description
This alarm is generated when the board is in poor contact or faulty.
Attribute
Alarm ID Alarm Severity Alarm Type
- The default value is Major. Equipment alarm
Possible Causes
The board is not securely inserted.
The board is removed.
The board is faulty.
Procedure
Step 1 Securely insert the board and tighten the screws.
Step 2 Replace the faulty board.
----End
Clearing
This alarm is cleared when the board is securely inserted into the subrack and the
communication resumes.
Description
This alarm is generated when the normally open (NO) dry contact is closed or the normally
closed (NC) dry contact is open.
Attribute
Alarm ID Alarm Severity Alarm Type
Possible Causes
An alarm is generated onsite.
The cable connection is unreliable.
The sensor is faulty.
Procedure
Step 1 Query and clear the onsite alarm.
Step 2 Check the sensor cable connection.
Step 3 Replace the faulty sensor.
----End
Clearing
This alarm is cleared when the NO dry contact is open or the NC dry contact is closed.
For details about the alarms and troubleshooting for the eight ports on the AI/DI module, see the alarm
description and troubleshooting instructions provided for the AI/DI_1 port on the AI/DI expansion card.
Description
This alarm is generated when cables are not securely connected, the power supply is abnormal,
or the board is faulty.
Attribute
Alarm ID Alarm Severity Alarm Type
Possible Causes
Cables are not securely connected.
The power supply is faulty.
The board is faulty.
Procedure
Step 1 Check that cables are properly connected.
Step 2 Rectify faults in the power supply.
Step 3 Replace the faulty board.
----End
Clearing
This alarm is cleared when the board is properly connected and the communication between
the board and the ECC500 resumes.
Description
This alarm is generated when the power voltage is below the alarm threshold.
Attribute
Alarm ID Alarm Severity Alarm Type
Possible Causes
The power supply to the RS485 expansion board is faulty.
Cables are not securely connected.
The power supply to the AI/DI module is faulty.
Procedure
Step 1 Replace the faulty RS485 expansion board or power module.
Step 2 Check that cables are properly connected.
Step 3 Replace the AI/DI module.
----End
Clearing
This alarm is cleared when the power voltage exceeds the alarm clearance threshold.
Attribute
Alarm ID Alarm Severity Alarm Type
- Critical Alarm
Possible Causes
The communications cable is disconnected.
The ECC500 communications board is faulty.
The device is faulty.
Procedure
Step 1 Check whether the communications cable between the ECC500 and the device is
disconnected.
If yes, reconnect the communications cable.
If no, go to Step 2.
Step 2 Check whether the ECC500 communications board is faulty.
If yes, repair or replace the communications board.
If no, go to Step 3.
Step 3 Check whether the device is faulty.
If yes, repair the device.
If no, contact Huawei technical support.
----End
Attribute
Alarm ID Alarm Severity Alarm Type
- Warning Alarm
Possible Causes
The communications cable is disconnected.
Parameters are incorrectly set for the networked device.
The network is unstable.
The networked device is faulty.
Procedure
Step 1 Check whether the communications cable between the ECC500 and the networked device is
disconnected.
If yes, reconnect the communications cable.
If no, go to Step 2.
Step 2 Check whether the parameters are correctly set for the networked device. For details, see 4.2.8
Adding a Networked Device.
If yes, go to Step 3.
If no, reset the communications parameters.
Step 3 Check whether the network is proper.
If yes, go to Step 4.
If no, repair the network.
Step 4 Check whether the networked device is faulty.
If yes, repair the networked device.
If no, contact Huawei technical support.
----End
Attribute
Alarm ID Alarm Severity Alarm Type
- Warning Alarm
Possible Causes
The communications cable is disconnected.
The ECC500 is faulty.
Procedure
Step 1 Check whether the communications cable between the ECC500 and the switch is
disconnected.
If yes, reconnect the communications cable.
If no, go to Step 2.
Step 2 Check whether the ECC500 is faulty.
If yes, repair or replace the ECC500.
If no, contact Huawei technical support.
----End
5.3 Troubleshooting
Table 5-2 describes the common ECC500 faults and the troubleshooting measures.
Main control module The Run indicator is off, Check that the main control
indicating that the main module is in good contact
control module is in poor with the ECC500, runs
contact with the ECC500, is properly, and has normal
faulty, or has no power power input.
input.
The Run indicator is Check that the
blinking fast (0.125s on and communications cable
0.125s off), indicating that between the main control
communication between the module and the host is
main control module and the properly connected.
host is abnormal.
The Alarm indicator is on, Check and clear the alarm.
indicating that there is a
critical or major alarm.
RS485 expansion card, The PWR indicator is off, Check that the board in the
AI/DI expansion card, and indicating that the RS485 ECC500 has normal power
AI/DI module expansion card, AI/DI supply and runs properly.
expansion card, or AI/DI
module is faulty or has
abnormal power supply.
The RUN indicator is off, Check that the board is in
indicating that the RS485 good contact with the
expansion card or AI/DI ECC500 and runs properly.
expansion card is in poor
contact with the ECC500; or
the RS485 expansion card,
AI/DI expansion card, or
AI/DI module is faulty.
The RUN indicator is Check that the board is in
blinking fast (0.125s on and good contact with the
0.125s off), indicating that ECC500 and runs properly.
the RS485 expansion card,
For details about how to view alarm information, see 6.11 How Can I Handle Alarms?.
Before replacing parts, ensure that the power supply to the ECC500 has been disconnected
and power cable terminals have been removed.
Only trained and qualified personnel are allowed to perform the operations.
Operation personnel must wear electrostatic discharge (ESD) gloves.
The main control module, RS485, AI/DI, and GPRS expansion cards can be replaced in the
same way. This section describes how to replace the main control module.
Replace the AI/DI module if it is faulty. For the replacement method, see 3.2.3 (Optional) Installing a
Rack-mounted AI/DI Module or 3.2.4 (Optional) Installing a Wall-mounted AI/DI Module.
Procedure
Step 1 Remove cables from the old module, and insulate the cables and paste labels.
Step 2 Loosen the two captive screws on the panel of the old module counterclockwise by using an
M3 screwdriver.
Step 3 Hold the handle with both hands and pull out the module, as shown in Figure 5-1.
Step 4 Grasp the handle of the new module and put the module into the correct slot in the ECC500
subrack.
Step 5 Push the new module into the subrack until their front panels are aligned with each other.
Step 6 Close the handle.
Step 7 Push and tighten the captive screws using the M3 screwdriver, as shown in Figure 5-2.
Step 8 Connect the cables to the module based on the labels on the cables.
----End
6 FAQ
Context
Use Internet Explorer 8 as an example.
Procedure
Step 1 Open the Internet Explorer, choose Tools > Internet Options.
Step 2 Click Advanced, and select Use TLS1.1 and Use TLS1.2.
Step 3 Click Connections, and select LAN settings.
Step 4 Deselect Use a proxy server for your LAN in the Proxy server area.
Step 5 Click OK.
----End
Follow-up Procedure
If the ECC500 collector still cannot be logged in on the WebUI, contact Huawei technical
support.
Context
Install a network security certificate if a security certificate problem message is
displayed when you attempt to log in to the ECC500 WebUI.
You need to apply to an organization authorized by the customer for a network security
certificate and its key with the ECC500 IP address or domain name. This section
describes how to import the certificate and key.
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose System Settings > Site Settings.
Step 3 Click Browse behind Please select a security certificate.
Step 4 Select the network security certificate to be imported from the PC and click Upload.
Step 5 Click Browse behind Please select Upload network security certificate key.
Step 6 Select the network security certificate key to be imported from the PC and click Upload.
Step 7 (Optional) If the network security certificate is encrypted, select Enable key cryptography,
and enter Key cryptography and Confirm key cryptography.
Step 8 Click Submit, as shown in Figure 6-1.
----End
Context
A unified IP address (192.168.1.168) is configured for all ECC500s before delivery.
Reconfigure an IP address for the ECC500 as required to ensure normal communication with
a server.
Procedure
Step 1 Press on the ECC500 LUI.
Step 3 Enter the password, press and to modify the value, and press .
Step 5 Press and to modify the value, and press to move the cursor to change IP
Address, Subnet Mask, and Default Gateway to the planned values.
----End
Context
A unified IP address (192.168.1.168) is configured for all ECC500s before delivery.
Reconfigure an IP address for the ECC500 as required to ensure normal communication with
a server.
Procedure
Step 1 On a PC which is in the same IP address segment as the ECC500, enter https://192.168.1.168
in the address box, and press Enter on the keyboard.
Step 2 (Optional) Install a network security certificate if a certificate problem message is displayed.
For details, see 6.3 How Can I Install a Network Security Certificate?.
This operation is performed on Windows 7. If another operating system is used, perform this operation
based on actual conditions.
Step 3 Set User Name and Password, and click Log In. The login page is displayed, as shown in
Figure 6-3.
Step 4 Choose System Settings > IP Address Settings. Change the IP address, subnet mask, and
default gateway for the ECC500 based on the planned parameters, as shown in Figure 6-4.
Procedure
Step 1 Press on the ECC500 LUI.
Step 3 Enter the password, press and to modify the value, and press .
Remember the new password because it is necessary for ECC500 commissioning and
maintenance.
Step 5 Press and to change the value and press to confirm. Enter the old password
and then change the LUI password.
----End
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose Maintenance > User Management.
Step 3 Select the user you want to modify, as shown in Figure 6-5.
Remember the new password because it is necessary for ECC500 commissioning and
maintenance.
Step 5 Set Old Password, select Change Password, set New Password and Confirm password for
the ECC500, and click Confirm, as shown in Figure 6-6.
Context
The Administrator, Engineer, and Operator user groups are optional on the user management
page, and they have different operation rights.
Administrator: Users in this group have all the rights, including user management as well
as browsing and modifying all parameters in the system.
Engineer: Users in this group have all the rights except user management, system
upgrade, and fault information export.
Operator: Users in this group have all the rights except user management, system
upgrade, fault information export, operation log viewing, data export, alarm parameter
setting, monitoring module IP setting, SNMP configuration, site configuration, and
configuration file export.
The ECC500 allows a maximum of 16 users to be created and supports four concurrent online
users of the same level.
Procedure
Step 1 Log in to the ECC500 WebUI as an administrator.
Step 2 Choose Maintenance > User Management.
Step 3 Click Add, as shown in Figure 6-7.
Step 4 Set User Name, Password, and Confirm password, select an option from the Authority
drop-down list box, and click Confirm, as shown in Figure 6-8.
Step 5 Enter the password that you have logged in to the system, and click Submit.
----End
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose System Settings > Time Settings, as shown in Figure 6-9.
Context
Enable or disable an alarm and set the alarm severity depending on actual requirements.
If an alarm is set to Disable, the ECC500 will not report this alarm.
The setting methods for diverse alarms are the same. This section describes how to set
ECC500 network fault for System Equipment.
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose System Settings > Alarm Parameters.
Step 3 Select System Equipment from the drop-down list box and click Confirm.
Step 4 Set ECC500 network fault to Enable or Disable and set Severity, as shown in Figure 6-10.
Figure 6-10 Enabling or disabling an alarm and setting the alarm severity
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose Home > Active Alarms and view active alarms.
Step 3 Select an alarm to be acknowledged and click Confirm, as shown in Figure 6-11.
----End
Follow-up Procedure
Choose Query > Historical Alarm and view historical alarms.
Context
Site network fault alarms are sent to the specified mobile phone numbers of maintenance
engineers through SMS. After the system site name is changed, the new site name will be
displayed in the short message content (for example, XXX site network fault) so that
maintenance engineers will know the site where the fault has occurred.
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose System Settings > Site Settings.
Step 3 Modify System Site Name.
Step 4 Click Submit, as shown in Figure 6-12.
----End
Context
After the name of the UPS2000G or T/H sensor is changed, an alarm reported by the
device will contain the new device name. Using the device name, maintenance engineers
can easily locate the fault.
The names of the following devices can be changed: T/H sensor, UPS2000G, UPS5000E,
NetCol5000A, PDU8000, and ATS.
The device names can be changed in the same way. The following describes how to
change the names of the UPS2000G and T/H sensor.
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Change the UPS2000G name.
1. Choose Monitoring > UPS2000 Group > UPS2000G-B32001 > Running Parameter.
B32001 in UPS2000G-B32001 is variable and subject to change with the model, connected collector
port, and device address of the UPS2000G. The displayed value prevails.
2. Set Name and click Submit, as shown in Figure 6-13.
35001 in Temp/Hum35001 is variable and subject to change with the model, connected collector port,
and device address of the T/H sensor. The displayed value prevails.
2. Set Name and click Submit, as shown in Figure 6-14.
----End
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose Monitoring > Temp/Hum Group > Temp/Hum35001 > Running Parameter.
35001 in Temp/Hum35001 is variable and subject to change with the model, connected collector port,
and device address of the T/H sensor. The displayed value prevails.
Step 3 Set High Temperature Alarm Point, Low Temperature Alarm Point, High Humidity
Alarm Point, or Low Humidity Alarm Point, and click Submit, as shown in Figure 6-15.
----End
Context
A fan can be automatically identified. After the fan is connected to the ECC500, the fan
information is displayed on the ECC500 WebUI, as shown in Figure 6-16.
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose Monitoring > FAN Group > FAN1 > Running Parameter. Modify High
Temperature Alarm Thres and Low Temperature Alarm Thres.
Step 3 Choose Monitoring > FAN Group > FAN1 > Running Control. Set FAN Reset to Yes and
click Submit.
----End
Context
If there is no need to use or monitor a device, power off the device or disconnect the
device from the ECC500 and then delete the device failing in communication on the
ECC500. After the device is deleted, the device will not report any alarm to the ECC500.
Before deleting a device failing in communication, ensure that the device contains no other
devices that need to be monitored.
After a monitoring reset is performed, the ECC500 restarts.
Procedure
Step 1 Log in to the ECC500 WebUI.
----End
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose Query > Performance Data.
Step 3 Set Equipment, Performance Data, Statistical Period, Start Time, and End Time, and
click Query. Figure 6-20 shows an example of querying temperature data collected by a T/H
sensor.
----End
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose Query > Operation Log and view ECC500 operation logs, as shown in Figure 6-21.
----End
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Click in the upper right corner of the home page and view the ECC500 version
information.
Step 3 Choose Maintenance > Version Information and view the ECC500 version information, as
shown in Figure 6-22.
----End
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose Query > Export Data.
You can export information of four types: Historical Alarm, Active Alarm, Performance
Data, and Operation Log.
Step 3 Select the desired data type, for example, Historical Alarm and click Export, as shown in
Figure 6-23.
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose Maintenance > Fault Information and click Export Fault Information, as shown
in Figure 6-24.
Context
Restoring factory settings will restore parameters to their default factory values. Perform this
operation with caution.
Procedure
Step 1 Log in to the ECC500 WebUI.
Step 2 Choose Monitoring > Configuration File and click Restore Factory Settings, as shown in
Figure 6-25.
----End
A Technical Specifications
A
AI analog input
ATS Automatic Transfer Switch
D
DI digital input
DO digital output
E
ECC Energy Control Center
F
FE Fast Ethernet
I
IP Internet Protocol
L
LCD Liquid Crystal Display
LUI LCD user interface
M
MIB Management Information Base
P
PDU power distribution unit
S
SNMP Simple Network Management Protocol
U
UPS uninterruptible power system