In what ways will my personal negotiation style have an impact on real-life

situations? Narrate one incident/event/situation which you handled very well in

terms of negotiations and one situation where you could have done a lot better.

After doing a thorough introspection and understanding my journey till this day, I
realized that the negotiation styles of collaborating followed by competing are two
stellar factors that have shaped and moulded me into the person I am today. I feel
that these styles have been inculcated in me because of my upbringing and the peer
collaboration that I have been always encouraged to do since a tender age.

My parents always believed in the fact that I could be successful on the basis of right
skills and cognitive abilities being correctly imparted rather than following a herd
mentality. My work experience in one of the leading people management
organization helped me strengthened my believe in collaborating and achieving
rather than work in a silo to achieve a particular goal. During one of the challenging
projects that my team was handling, I was designated the task of client servicing
where I had to understand and create a clear communication channel between the
client and our team which I personally feel was a strenuous task since it involved
multiple hindrances at each possible step. I made sure that the only way to mutually
benefit the client as well as my team during the project was to make sure that the
client realizes the value my team was able to add at all possible times. Constantly
engaging with the client and ensuring that the team was up to the expectations at
possible teams worked wonders. I personally felt elated when we completed the
project within the stipulated time period and making a difference to the client. Being
lauded for the cooperative nature and understanding the difference effective
communication can make cemented my style of negotiation.

Although there was one such instance that also made me realize the complexities
that come into play when the opposite party is not ready to come to a conclusion,
causing any effort to become futile. The task of convincing one of the clients of my
company to adopt a compensation structure we planned to put in place became a
daunting one. No facts or findings could overpower the mental block that was in
place and the belief that any change would cause problems in the current structure.
In hindsight, the only aspect of negotiation that I had overlooked in this scenario was
of understanding my counterparty in depth to ensure the intended outcome. A better
understanding of the exact outcomes expected and quelling any fears that surfaced
would have gone a long way in smoothening out the path to a successful negotiation.