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Application Expert Services

Oracle Siebel 8.x &


OBIEE 10g
Sizing Questionnaire
This is the Sizing Review Questionnaire for Siebel 8 and later versions. A Sizing
Review is primarily designed to provide hardware recommendations for Oracle's
Siebel Enterprise. Separate worksheets are available for collecting sizing
information related to specific needs such as Oracle OBI. OBI worksheets are
available for data sourced from Siebel CRM and data sourced from other systems.

Working with your Siebel Technical Account Manager (TAM), please answer the
questions below. The completed questionnaire is forwarded to the Architecture
Specialist in Application Expert Services.

Sizing Review Assumptions:


- The sizing estimates hardware resources required for peak hours on online
processing.
- Processors will be sized at 75% utilization.
- This sizing is for a Production System; development, QA or other systems are
separate sizing efforts.
-Sizing estimates omit customization effects unless information on their resource
utilization is provided by the customer.

Mouse over the specified field to see a sample value

General Profile:
Company Name Metro
Location Duesseldorf
Contact Name Thomas Rost
Contact Position Siebel Administrator
Contact Phone
Contact Email thomas.rost@oracle.com
Responsibility Siebel Administrator
Business Partner Name Metro

Oracle Corporation Confidential 07/08/2017 Page 2


Business Partner Phone

Business Partner Email


Siebel Technical Mohammed Kamel Ghabri
Account Manager
Project Description MCRM
Which phase of the Production - Rollout of Wave6 Countries
implementation project
is being sized?
Using Siebel eRoadmap Production
phase definitions, what
is the current status
(phase) of your
implementation project?
Hours of operations
Number of peak hours
List all previous Production Readyness Review,
Application Expert Production Health Check, Sizing Review,
Services Reviews Delta Sizing Review
completed for this
project.

List all architecture,


data model diagrams
and other documents
that describe or forecast
your Siebel products
implementation. If
possible, please
indicate which objects
are heavily used.
Please attach these
materials to this
questionnaire.

Oracle Corporation Confidential 07/08/2017 Page 3


Have you done a pre-
sales sizing or received
any Sizing
recommendation
pertaining to this
deployment? If so,
please provide the
recommended sizing to
the specialist.

Siebel 8 Applications

Siebel Version 8.1.1.3 QF0336


Siebel Application(s) eRetail
Build 21219

Database Platform

Please indicate the database of choice. If you are considering more than one RDBMS,
please choose all of the choices and add comments (e.g. your preferred RDBMS), if any.

RDBMS Version

Oracle 11.0.1.7
MS SQL Server
IBM DB2 LUW
IBM DB2 zOS

Please indicate the hardware vendor, model, and operating system under consideration for
the above RDBMS. If you are considering more than one platform, please indicate all of
the choices and add comments (e.g. your preferred OS), if any.

Production P01
Server EP OS RAM CPU Cores Main Task
DB Server 1 E81P01 AIX 5.3 18 GB 4 POWER6 Siebel OLTP database
i316serv ML08 5.00 GHz IBM WebSphere MQ
(HACMP active node)

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DB server 2 E81P01 AIX 5.3 18 GB 4 POWER6 Siebel OLTP database
i317serv ML08 5.00 GHz IBM WebSphere MQ
(when active) (HACMP passive
node)

Production P11
Server EP OS RAM CPU Cores Main Task
DB Server 1 E81P11 AIX 5.3 18 GB 4 POWER6 Siebel OLTP database
i355erv ML08 5.00 GHz IBM WebSphere MQ
(HACMP active node)
DB server 2 E81P11 AIX 5.3 18 GB 4 POWER6 Siebel OLTP database
i356serv ML08 5.00 GHz IBM WebSphere MQ
(when active) (HACMP passive
node)

Production P21
Server EP OS RAM CPU Cores Main Task
DB Server 1 E81P21 AIX 5.3 18 GB 4 POWER6 Siebel OLTP database
I409erv ML08 5.00 GHz IBM WebSphere MQ
(HACMP active node)
DB server 2 E81P21 AIX 5.3 18 GB 4 POWER6 Siebel OLTP database
I410serv ML08 5.00 GHz IBM WebSphere MQ
(when active) (HACMP passive
node)

Siebel Server

Please indicate the hardware vendor, model, and operating system under consideration for
the Siebel Server. If you are considering more than one platform, please choose all of
the choices and add comments (e.g. your preferred OS), if any.
Production P01
Server EP OS RAM CPU Cores Main Task
App Server 1 E81P01 AIX 5.3 22 GB 6 POWER6 eRetail Object
Manager
i318serv ML08 5.00 GHz (internal user)
App Server 2 E81P01 AIX 5.3 22 GB 6 POWER6 eRetail Object
Manager
i319serv ML08 5.00 GHz (internal user)

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App Server E81P01 AIX 5.3 8 GB 4 POWER6 eRetail Object
E1 Manager
i381serv ML08 5.00 GHz (external user)
App Server E81P01 AIX 5.3 8 GB 4 POWER6 eRetail Object
E2 Manager
i399serv ML08 5.00 GHz (external user)
Siebel E81P01 AIX 5.3 8 GB 8 POWER6 Mobile Client sync
Remote 1
i393serv ML08 5.00 GHz (HACMP active node)
Siebel E81P01 AIX 5.3 8 GB 8 POWER6 Mobile Client sync
Remote 2
i394serv ML08 5.00 GHz (HACMP active node)
Cluster Node E81P01 AIX 5.3 32 GB 16 POWER6 JMS Receiver, EIM,
A
i320serv ML08 5.00 GHz Gateway, Workflow
(HACMP active node)
Cluster Node E81P01 AIX 5.3 32 GB 16 POWER6 JMS Receiver, EIM,
B
i321serv ML08 5.00 GHz Gateway, Workflow
(when active) (HACMP passive
node)

Production P11
Server EP OS RAM CPU Cores Main Task
App Server 1 E81P11 AIX 5.3 24 GB 8 POWER6 eRetail Object
Manager
i357serv ML08 5.00 GHz (internal user)
App Server 2 E81P11 AIX 5.3 24 GB 8 POWER6 eRetail Object
Manager
i358serv ML08 5.00 GHz (internal user)
App Server E81P11 AIX 5.3 12 GB 8 POWER6 eRetail Object
E1 Manager
i400serv ML08 5.00 GHz (external user)
App Server E81P11 AIX 5.3 12 GB 8 POWER6 eRetail Object
E2 Manager

i401serv ML08 5.00 GHz (external user)


Siebel E81P11 AIX 5.3 8 GB 8 POWER6 Mobile Client sync
Remote 1

i395serv ML08 5.00 GHz (HACMP active node)

Siebel E81P11 AIX 5.3 8 GB 8 POWER6 Mobile Client sync


Remote 2
i396serv ML08 5.00 GHz (HACMP active node)

Oracle Corporation Confidential 07/08/2017 Page 6


Cluster Node E81P11 AIX 5.3 26 GB 8 POWER6 JMS Receiver, EIM,
A
i360serv ML08 5.00 GHz Gateway, Workflow

(HACMP active node)

Cluster Node E81P11 AIX 5.3 26 GB 8 POWER6 JMS Receiver, EIM,


B
i361serv ML08 5.00 GHz Gateway, Workflow

(when active) (HACMP passive


node)

Production P21
Server EP OS RAM CPU Cores Main Task
App Server 1 E81P21 AIX 5.3 3 GB 2 POWER6 eRetail Object
Manager
i411serv ML08 5.00 GHz (internal user)
App Server 2 E81P21 AIX 5.3 3 GB 2 POWER6 eRetail Object
Manager
i412serv ML08 5.00 GHz (internal user)
App Server E81P21 AIX 5.3 3 GB 2 POWER6 eRetail Object
E1 Manager

i402serv ML08 5.00 GHz (external user)


App Server E81P21 AIX 5.3 3 GB 2 POWER6 eRetail Object
E2 Manager

i403serv ML08 5.00 GHz (external user)


Cluster Node E81P21 AIX 5.3 3 GB 6 POWER6 JMS Receiver, EIM,
A
I414serv ML08 5.00 GHz Gateway, Workflow

(HACMP active node)

Cluster Node E81P21 AIX 5.3 3 GB 6 POWER6 JMS Receiver, EIM,


B
I413serv ML08 5.00 GHz Gateway, Workflow

(when active) (HACMP passive


node)

Siebel Web Server

Oracle Corporation Confidential 07/08/2017 Page 7


Please indicate the hardware vendor, model, and operating system under consideration for
the Siebel Server. If you are considering more than one platform, please choose all of
the choices and add comments (e.g. your preferred OS), if any.
Production P01
Server EP OS RAM CPU Cores Main Task
Web Server 1 E81P01 Red Hat 4 GB 4 XEON 2.66 GHz SWSE - Siebel Web
Server Extensions
lxsrvmgi0155 EL Rel4 (internal user)
Web Server 2 E81P01 Red Hat 4 GB 2 XEON SWSE - Siebel Web
Server Extensions
lxsrvmgi0156 EL Rel4 3.00 GHz (internal user)
Web Server E81P01 Red Hat 8 GB 2 XEON 2.66 GHz SWSE - Siebel Web
E1 Server Extensions
lxsrvmgi0475 EL Rel4 (external user)
Web Server E81P01 Red Hat 8 GB 8 XEON SWSE - Siebel Web
E2 Server Extensions
lxsrvmgi0676 EL Rel4 2.66 GHz (external user)

Production P11
Server EP OS RAM CPU Cores Main Task
Web Server 1 E81P11 Red Hat 4 GB 4 XEON 2.66 GHz SWSE - Siebel Web
Server Extensions
lxsrvmgi0255 EL Rel4 (internal user)
Web Server 2 E81P11 Red Hat 4 GB 4 XEON SWSE - Siebel Web
Server Extensions
lxsrvmgi0256 EL Rel4 3.00 GHz (internal user)
Web Server E81P11 Red Hat 8 GB 8 XEON 2.66 GHz SWSE - Siebel Web
E1 Server Extensions
lxsrvmgi0647 EL Rel4 (external user)
Web Server E81P11 Red Hat 8 GB 8 XEON SWSE - Siebel Web
E2 Server Extensions
lxsrvmgi0677 EL Rel4 2.66 GHz (external user)

Production P21
Server EP OS RAM CPU Cores Main Task
Web Server 1 E81P21 Red Hat 8 GB 8 XEON 2.66 GHz SWSE - Siebel Web
Server Extensions
lxsrvmgi0648 EL Rel4 (internal user)
Web Server 2 E81P21 Red Hat 16 GB 8 XEON SWSE - Siebel Web
Server Extensions
lxsrvmgi0649 EL Rel4 2.66 GHz (internal user)

Oracle Corporation Confidential 07/08/2017 Page 8


Web Server E81P21 Red Hat 8 GB 8 XEON 2.66 GHz SWSE - Siebel Web
E1 Server Extensions
lxsrvmgi0646 EL Rel4 (external user)
Web Server E81P21 Red Hat 16 GB 8 XEON SWSE - Siebel Web
E2 Server Extensions
lxsrvmgi0678 EL Rel4 2.66 GHz (external user)

Would your web server be dedicated (for Siebel applications) or shared by other

Will the web server(s) Yes


be dedicated to Siebel

High Availability Requirements

Skip this section if High Availability (HA) is not required.

Please indicate the high availability requirements for the production environment. Sizing
analysis and recommendation for high availability will require additional time beyond the
standard sizing review engagement. The reviewer will estimate the additional time needed
Is HA needed
based for the
on the level Yes
of High Availability analysis to be performed.
Database Server?

Is HA needed for the Yes


Siebel Enterprise?

Is HA needed for the Yes


Siebel Web Server?

Do you wish to include No


the scope of a High
Availability Workshop in
this review?

Do you have a No
proposed HA design
you wish to have Siebel
review?
Oracle Corporation Confidential 07/08/2017 Page 9
Are you interested in No
information about the
use of Golden Gate
products for disaster
recovery and/or high
availability?
User Application Profile:
Please fill out the following table to identify your high volume applications and the
respective number of users. Your list should account for 80% to 90% of the total
application usage during peak hours. Add any significant applications for your deployment
which are not listed. "Peak Concurrent Connection / Synchronization" represents the
estimated highest number of users simultaneously accessing the Siebel Server/Database
environment. If you have Dedicated Web Clients, add rows to the appropriate Application
to account for these users.

Siebel Concurrently Concurrently


Applicatio Client Full Rollout User Production P01
Connected / Concurrently Production
Full P11 Connected /
Rollout User Concurrently
n Type Count Synchronizing Active Count Synchronizing Active
eService / Web 3609 4695
eCustomer: Clients 1914 957 2505 1252
Wireless 957 1252
Employee
Clients
Mobile 220 - 315 -
Facing
Clients
Web 3609 1914 957 4695 2505 1252
Clients
Total
System
Summary

Oracle Corporation Confidential 07/08/2017 Page 10


Wireless 957 0 0 1252 0 0
Total
Clients
System Mobile
Summary Clients 220 0 - 315 0 -

Customer (External) Application Profile:


Please fill out the following table to identify your high volume customer (external users)
applications and the respective number of users.

Siebel
Applicatio Client Full Rollout User Production P01 Concurrently
Concurrently Production
Full P11
Rollout User Concurrently Concurrently
n Type Count Connected Active Count Connected Active
Web Service Web
(incl. eMail) Clients

eCustomer:
Web
Customer 4796 - 100 14497 - 302
Clients
Facing

Other
Web
(Metrophone 200 - - 200 - -
Clients
)

Total
Web
External 4996 0 100 14697 0 302
Clients
Users

Siebel Replication Manager (Siebel Remote):


If you are not planning to use Siebel Replication Manager, please skip this section.
Nodes.

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1
How many nodes will you be using?
Where is the Headquarter Node (or Parent Node) located? Frankfurt
Where are the Regional Nodes located? -

Will Regional Servers contain a full copy of the database? -


Server? -

Siebel Replication Manager Comments.


Indicate any special considerations of your Active Directory authentication
implementation.

Siebel Assignment Manager:


Describe the type of assignment rules which will be used.
Peak Frequency (per
Yes/No Number of rules hour)
Interactive No
Dynamic No
Mobile No
Batch No

Siebel Workflow Manager:


Production P01 Production P11 Production P21
3 3
3 4 (Release 4 (Release
Approximately how many workflow managers will be used? 4 (Release 10.1.100) 10.1.100) 10.1.100)

What is the peak hourly rate of workflow policy actions? - - -


10000
What is the peak hourly rate of workflow processes? 22000 (expected >20000 ) n/a
Are you invoking Third-party products (which)? - - -
Please describe at a high level the nature of the interactive
workflow processes as well as batch workflow processes if
applicable.
-

Siebel Communications Server:

Oracle Corporation Confidential 07/08/2017 Page 12


Peak Frequency (per
hour)
What is the peak rate of CTI inbound calls? n/a
What is the peak rate of CTI outbound calls? n/a
What is the peak rate of inbound emails with smart answer? n/a
What is the peak rate of inbound emails without smart answer?
Outbound Email
( no numbers
Other communications activity (please specify) available yet)

eBusiness Application Integration (eAI):


Indicate eAI Connectors being used and peak transaction rates. Production P01 Production P11 Production P21
Peak Frequency (per Peak Frequency Peak Frequency
eAI Connector Yes/No hour) (per hour) (per hour)
MQ Inbound No n/a n/a n/a
MQ Outbound No n/a n/a n/a

HTTP Inbound No n/a n/a n/a


HTTP Outbound Yes n/a n/a n/a
JMS Receiver Yes

Siebel File System:


Describe the Siebel File System, where literature, correspondence, proposal,
presentations and other information is stored in terms requested.
Production P01 Production P11 Production P21
Average files per Average File Size Average files per Average File Size Average files per
hour (KB) hour (KB) hour

Oracle Corporation Confidential 07/08/2017 Page 13


at are the number of files and average file size? 2164982 24kB 1132117 19kB 55841
What is the peak rate of uploading files and
average file
What is the peak rate of download filessize?
and
average file size?

Configurator
If you plan to implement Configurator, please answer questions for which information is
available. Some information may not be available for reviews of new implementations.
Please include all the information that is available.

Number of Product Models? n/a


Number of Rules? n/a
Number of Constraints and Attributes? n/a
Number of Levels? n/a
Complexity of Product Models? n/a
Dedicated Hardware? n/a
Will Snapshot
Average Mode
Number be Used?Configured Per
of Products n/a
Day? n/a
Maximum Number of Products Configured per D n/a
Number of Frequently Used Products? n/a
What is the Average Catalog Size in MB? n/a
n/a
What is the Average Worker Size in MB?
Will ePricer be used?
Will Component or Server based routing be n/a
used? n/a
n/a
Remote or InProcess Architecture?
products during peak periods? n/a
n/a
Total number of users configuring products?
Other details? n/a
Siebel Audit Trail

Oracle Corporation Confidential 07/08/2017 Page 14


If you plan to implement Siebel Audit Trail, please answer the questions in this section.
The Audit Trail requirements that you specify will be factored into the overall sizing
recommendations.

Yes
Will Database Auditing be used?

Quote,
List areas (business entities) which will be
Quote Item,
audited:
Service Agreements
Indicate percentage of employees, positions or
responsibility 100%
Indicate audit to be audited?
frequency (24x7, 9-5 or As
Needed): 24x7
400

Estimate the number of transactions expected


to be audited daily:

Indicate purge frequency in months (every 6 n/a


months, every 12 months, etc):

Customization:
Customization can have a dramatic affect on the sizing of Siebel Application Servers.
Standard benchmarks and guidelines for sizing application servers are based on Vanilla
This section gathers
implementations, andadoes
profile of take
not the customization planned
into account the for your deployment.
CPU/Memory overhead of
customization. If you are considering heavy customization it may be necessary to perform
extended analysis (via internal testing or modeling) of the customization
(Low/Medium/High) n/a workload in order
to properly estimate the required resource capacity.
(Low/Medium/High) n/a
BusComp Method Write Record per user
(Low/Medium/High) n/a

Additional Information/Questions:
Please indicate additional features or functions CSV-Imports
not listed above which need to be considered in
this review.

Oracle Corporation Confidential 07/08/2017 Page 15


No
Is this review for an upgrade from a previous
release? If so, what version is the application
being upgraded from?
Will Unicode be implemented? Yes
-
Do you have any additional notes/information
for the reviewer?

-
Besides the standard configuration and sizing
recommendations, are there other questions
you expect answered by this review?

Do you plan to implement the Siebel Application No


with Case Insensitivity? Generally, Siebel
Applications are implemented with Case
Sensitive functionality, the use of Case
Insensitive functionality may require greater
server capabilities.

If you have any data model diagrams / documents that describe specific changes to your
implementation of Siebel database (or specify which objects are heavily used, etc.), please
attach them to this review.

Haley Rules engine

check
# if some (rule
of Complex fieldswith
are complex
empty) calculations 0
update
and another
multiple field such
actions and display a message).
as; calculate weekly 0
benefits and updates 2 other objects with data 0
Number of concurrent invocations of the rules 0
engine

SmartScripts

#
# of
of Smartscripts
Complex Smartscripts (at least 10 pages 0
with complex scripting) 0
medium complex scripting) 0
Low complex scripting) 0
Smartscripts 0

SSL

Oracle Corporation Confidential 07/08/2017 Page 16


No
Will SSL be used?
Server? No
Siebel Server? No
Server)? No
Siebel Server and the Database Server? No
Number of columns to be encrypted? 0

INDEX Please Indicate which additional tabs have been completed in this questionnaire

Core Completed PRM


Auto ERM
Communications ICM
Consumer Completed Loyalty
Medical SSSE: Outlook Integration
eClinical
eHospitality UAN
Finance UCM
Insurance Upgrade (Existing Hardware)
Pharma Module Categories

OBI
OBI Pharma
Marketing

Oracle Corporation Confidential 07/08/2017 Page 17


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Oracle Corporation Confidential 07/08/2017 Page 20
Concurrently
Full Rollout User Production
Connected P21
/ Concurrently
Count Synchronizing Active
973
516 258
258
59 -

973 516 258

Oracle Corporation Confidential 07/08/2017 Page 21


258 0 0

59 0 -

Production
Full P21
Rollout User Concurrently Concurrently
Count Connected Active

976 - 20

100 -

1076 0 20

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Production P21
Average File Size
(KB)

Oracle Corporation Confidential 07/08/2017 Page 23


4.5kB

Oracle Corporation Confidential 07/08/2017 Page 24


Version 1.0 Siebel Sizing Questionnaire

Sizing Questionnaire - Core Implementation

Table of Contents
Introduction Page 1
Legacy/External Data Profile Page 1
Purging/Archiving Profile Page 3
Data Distribution Profile Page 5
Transaction Profile Page 7
Transaction Profile Growth Rate Page 11

Introduction
Please answer the questions in this appendix if you are implementing the Siebel horizontal product. For a vertical im
appendix below.

Note for OBI Customers

If your implementation will use data from non-Siebel sources, please fill out the "OBI External Data" tab to identify t
implementation data is from outside of Siebel, that is the only tab you need to fill out.

Legacy/External Data Profile

Initial Legacy Data

Please indicate the volume of initial Legacy/External data import into Siebel for the objects listed below. Youd typically
use a tool like EIM and do this just once for the production database, normally just before going live.

For the Record Length column, use the average length of incoming records (not the maximum if your numbers in
thousands of bytes, please double check). This record length will be used for all the disk size calculations. If you omit
these numbers, average numbers based on Expert Services experience will be used.

Production P01
Object Base/Primary # Records Record Length
Entity (bytes)

Accounts S_ORG_EXT 11953797 851


Household S_ORG_GROUP 0 0
Opportunities S_OPTY 0 0
Contacts S_CONTACT 34394399 598
Activities S_EVT_ACT 273353 479
Employees S_EMP_PER,
S_CONTACT 2650 226
Products S_PROD_INT 996507 713
Product Lines S_PROD_LN 0 0
Campaigns S_SRC 0 0
Agreements S_DOC_AGREE 9375 256
Product Defects (SSV) S_PROD_DEFECT 0 0
Forecasts S_FCST 0 0

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Version 1.0 Siebel Sizing Questionnaire

Price Lists S_PRI_LST 567 130


Quotes S_DOC_QUOTE 34283 320
Service Requests (SSV) S_SRV_REQ 0 0
Territories S_TERR 0 0
Notes S_NOTE 0 0
Account Notes S_NOTE_ACCNT 0 0
Contact Notes S_NOTE_CON 0 0
Asset Notes S_NOTE_ASSET 0 0
Campaign Notes S_NOTE_SRC 0 0
Opportunity Notes S_NOTE_OPTY 0 0
Activity Notes S_NOTE_ACT 0 0
Service Request Notes S_NOTE_SR 0 0
Internal Product Notes S_NOTE_PROD_IN 0 0
Address T
S_ADDR_ORG 0 0
Assets S_ASSET 0 0
Other** S_PARTY 46299376 112
S_CONTACT_BU 34198845 113
S_POSTN_CON 34073374 148
S_PRI_LST_ITEM 27262820 255
S_ORG_PROD 27206233 196
S_PARTY_PER 26609719 115
S_CONTACT_XM 25726733 123
S_PARTY_REL 15886673 107
S_ADDR_PER 13704385 200
S_CON_ADDR 13696331 173
S_VALDN_INST 13089212 111
S_ACCNT_POSTN 12607491 196
S_ORG_INDUST 12192151 75
S_ORG_BU 11404766 159
S_QUOTE_ITEM 6955826 310
S_ORDER_ITEM 6577745 656
S_ORDER_ITEM_X 6425440 105
S_ORDER_ITEM_O 6425411 98
M
S_ORD_ITM_LOYX 6425398 90

** List and include information about the extension tables and extension columns in these and base tables that you are planning to use.

Incremental Legacy Data

Please indicate the volume and frequency of incremental Legacy/External data into Siebel for the objects listed below.
Please count inserts/updates/deletes to all fields for one record as one insert/update/delete.

These are the numbers where you continuously get data from the Legacy/External system, using tools like EIM. These
are NOT the records manipulated through Siebel user interface (you will enter those numbers in the Transaction Profile
section).

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Version 1.0 Siebel Sizing Questionnaire

Frequency (if frequency differs for different type of activities, please make a note in the corresponding row):

Daily <Yes>
Weekly
Monthly
Yearly
Other

Object Inserts Updates Deletes Frequency


(if different from
above)
Accounts n/a n/a n/a
Households n/a n/a n/a
Opportunities n/a n/a n/a
Contacts n/a n/a n/a
Activities n/a n/a n/a
Employees n/a n/a n/a
Products n/a n/a n/a
Product Lines n/a n/a n/a
Campaigns n/a n/a n/a
Agreements n/a n/a n/a
Product Defects n/a n/a n/a
(SSV)
Forecasts n/a n/a n/a
Price Lists n/a n/a n/a
Quotes n/a n/a n/a
Service Requests n/a n/a n/a
(SSV)
Territories n/a n/a n/a
Notes n/a n/a n/a
Account Notes n/a n/a n/a
Contact Notes n/a n/a n/a
Asset Notes n/a n/a n/a
Campaign Notes n/a n/a n/a
Opportunity Notes n/a n/a n/a
Activity Notes n/a n/a n/a
Service Request n/a n/a n/a
Notes
Internal Product n/a n/a n/a
Notes
Address n/a n/a n/a
Assets n/a n/a n/a
Other** n/a n/a n/a

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Version 1.0 Siebel Sizing Questionnaire

** List and include information about the extension tables and extension columns in these and base tables that you are planning to use.

Purging/Archiving Profile

Are you planning on archiving and purging data from the Siebel production database on a timely basis?

No, not in the near X Yes, after every six


future months
Yes, after every one Yes, after every 18
year months
Yes, after two years Yes, Other

If you plan to archive and purge Siebel data, please provide the volume and frequency estimate (if differs from the
frequency estimate mentioned above) for the following entities:

Object # Records Frequency


- -
Accounts - -
Household - -
Opportunities - -
Contacts - -
Activities - -
Employees - -
Products - -
Product Lines - -
Campaigns - -
Agreements - -
Product Defects (SSV) - -
Forecasts - -
Price Lists - -
Quotes - -
Service Requests (SSV) - -
Territories - -
Notes - -
Account Notes - -
Contact Notes - -
Asset Notes - -
Campaign Notes - -
Opportunity Notes - -
Activity Notes - -
Service Request Notes - -
Internal Product Notes - -
Address - -
Assets - -
Other** - -

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Version 1.0 Siebel Sizing Questionnaire

** List and include information about the extension tables and extension columns in these and base tables that you are planning to use.

Data Distribution Profile

Please provide the average data distribution information for the following entities if available:

Opportunities
Production P01
Average # of contacts per opportunity:(An opportunity may have one or more
contacts. Each contact may be affiliated with a different organization. Contacts
have differing roles on an opportunity, e.g. Economic Buyer, Technical -
Evaluator, etc. S_OPTY_CON)

Average # of products per opportunity: (Information tracked with respect to


product on the opportunity includes the Quantity and Pricing over a period of
time, whether the customer has committed to buying this product, etc. -
S_OPTY_PROD)

Average # of sales reps per opportunity:(An opportunity may have one or more
employees with varying roles working on closing the opportunity. Each
employee may be affiliated with a different internal organization. Employees
have differing roles on an opportunity, e.g. Primary Sales Representative, -
Technical Sales Consultant, etc. S_OPTY_POSTN)

Average number of Territories per Opportunity (S_OPTY_TERR) -

Accounts
Production P01
Average # of products per account: (Installed base of products at an Account.
Could be used to track product presence and/or authorized product lists.
S_ORG_PROD)

Average # of sales reps per account: (An instance of an Account Position


represents an Account Team member. S_ACCNT_POSTN)
Average # of opportunities per account:(Consider Accounts / External
Organizations that are involved in opportunities. An Organization may be the
primary purchasing / buying organization of product. Other accounts in the
Opportunity may be secondary organizations, such as integrators or sub-
contractors. S_OPTY)

Average # of addresses per account (S_ADDR_ORG):


Average # of notes per account (S_NOTE_ACCNT):
Average # of territories per account(S_ORG_TERR):

Contacts
Production P01

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Average # of opportunities per contact: (An opportunity may have one or more
contacts. Each contact may be affiliated with a different organization. Contacts
have differing roles on an opportunity, e.g. Economic Buyer, Technical
Evaluator, etc. S_OPTY_CON)

Average # of positions on access list per contact(S_POSTN_CON):


Average # of products per contact(S_ASSET_CON):
Addresses per contact (S_ADDR_PER):

Products/Product Lines
Production P01
Average # of products per product line: (Product Line is a marketing grouping of
similar products. A product may belong to multiple product lines. This allows the
Sales Rep or customer more easily compare products based on groupings.
Product lines may be part of other Product Lines used to capture product
families. S_PROD_LN_PROD)

Quotes
Production P01
Average # of lines per quote:(A quote line item defines a specific item that a
customer has the option of purchasing at a particular price. A quote line item will
typically contain a product or product kit, part number, and a list price. It may
also include other attributes such as a discount or comments. S_QUOTE_ITEM)

Forecasts
Production P01
Average # of lines per forecast(S__FCST_ITEM):
Average # of forecast per opportunity: (Deals with the revenue stream forecast
for an Opportunity. Each member of the sales team may submit a forecast for
the same opportunity as well as having multiple revisions. S_OPTY_FCST)

Campaigns
Production P01
Average number of positions per campaign(S_SRC_POSTN):

Agreements
Production P01
Number of entitlements/Service Agreement (S_ENTITLEMENT):

Entitlements
Production P01
How many products/assets per entitlement(S_ENTLMNT_ITEM):

Orders
Production P01

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Average # of lines per order(S_ORDER_ITEM):


Average number of work order notes(S_NOTE_ORDER):

Service Requests
Production P01
Average # of Service order notes (S_NOTE_SR)

Transaction Profile

In this section, youd add the number of modifications done to the Siebel database records through Siebel user
interfaces. Please note that these numbers are in addition to the numbers you entered in the Legacy/External profile
section.

Internal Web Client

Please enter the frequency and volume of transactions performed by an internal web client user. Example is a call
center employee. Remember, these numbers are per single web client user, not the total.

Frequency (if frequency differs for different type of activities, please make a note):

Daily <Yes>
Weekly
Monthly
Yearly
Other

Object Inserts per User Updates per User Deletes per Frequency
User (if different from
above)
Accounts n/a n/a n/a
Households n/a n/a n/a
Opportunities n/a n/a n/a
Contacts n/a n/a n/a
Activities n/a n/a n/a
Employees n/a n/a n/a
Products n/a n/a n/a
Product Lines n/a n/a n/a
Campaigns n/a n/a n/a
Agreements n/a n/a n/a
Product Defects n/a n/a n/a
(SSV)
Forecasts n/a n/a n/a
Price Lists n/a n/a n/a
Quotes n/a n/a n/a

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Service Requests n/a n/a n/a


(SSV)
Territories n/a n/a n/a
Notes n/a n/a n/a
Account Notes n/a n/a n/a
Contact Notes n/a n/a n/a
Asset Notes n/a n/a n/a
Campaign Notes n/a n/a n/a
Opportunity Notes n/a n/a n/a
Activity Notes n/a n/a n/a
Service Request n/a n/a n/a
Notes
Internal Product n/a n/a n/a
Notes
Address n/a n/a n/a
Assets n/a n/a n/a
Other** n/a n/a n/a

** List and include information about the extension tables and extension columns in these and base tables that you are planning to use.

Mobile Web Client

Please enter the frequency and volume of transactions performed by a mobile user. Remember, these numbers are per
single mobile user, not the total.

Frequency (if frequency differs for different type of activities, please make a note):

Daily <Yes>
Weekly
Monthly
Yearly
Other

Object Inserts per User Updates per User Deletes per Frequency
User (if different from
above)
Accounts n/a n/a n/a
Households n/a n/a n/a
Opportunities n/a n/a n/a
Contacts n/a n/a n/a
Activities n/a n/a n/a
Employees n/a n/a n/a
Products n/a n/a n/a
Product Lines n/a n/a n/a

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Campaigns n/a n/a n/a


Agreements n/a n/a n/a
Product Defects n/a n/a n/a
(SSV)
Forecasts n/a n/a n/a
Price Lists n/a n/a n/a
Quotes n/a n/a n/a
Service Requests n/a n/a n/a
(SSV)
Territories n/a n/a n/a
Notes n/a n/a n/a
Account Notes n/a n/a n/a
Contact Notes n/a n/a n/a
Asset Notes n/a n/a n/a
Campaign Notes n/a n/a n/a
Opportunity Notes n/a n/a n/a
Activity Notes n/a n/a n/a
Service Request n/a n/a n/a
Notes
Internal Product n/a n/a n/a
Notes
Address n/a n/a n/a
Assets n/a n/a n/a
Other** n/a n/a n/a

** List and include information about the extension tables and extension columns in these and base tables that you are planning to use.

External Web Client - outside the firewall

Please enter the frequency and volume of transactions performed by an external Web Client User. Example would be
a .COM customer. Remember, these numbers are per single external Web Client user, not the total.

Frequency (if frequency differs for different type of activities, please make a note):

Daily <Yes>
Weekly
Monthly
Yearly
Other

Object Inserts per User Updates per User Deletes per Frequency
User

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Object Inserts per User Updates per User Deletes per


User (if different from
above)
Accounts n/a n/a n/a
Households n/a n/a n/a
Opportunities n/a n/a n/a
Contacts n/a n/a n/a
Activities n/a n/a n/a
Employees n/a n/a n/a
Products n/a n/a n/a
Product Lines n/a n/a n/a
Campaigns n/a n/a n/a
Agreements n/a n/a n/a
Product Defects n/a n/a n/a
(SSV)
Forecasts n/a n/a n/a
Price Lists n/a n/a n/a
Quotes n/a n/a n/a
Service Requests n/a n/a n/a
(SSV)
Territories n/a n/a n/a
Notes n/a n/a n/a
Account Notes n/a n/a n/a
Contact Notes n/a n/a n/a
Asset Notes n/a n/a n/a
Campaign Notes n/a n/a n/a
Opportunity Notes n/a n/a n/a
Activity Notes n/a n/a n/a
Service Request n/a n/a n/a
Notes
Internal Product n/a n/a n/a
Notes
Address n/a n/a n/a
Assets n/a n/a n/a
Other** n/a n/a n/a

** List and include information about the extension tables and extension columns in these and base tables that you are planning to use.

Transaction Profile Growth Rate

This section gives the growth rate from year 1 to year 2 of the profiles that were entered above. This growth rate does
not include growth of the Initial Legacy data that was loaded.

Object Percentage Growth


Rate

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Accounts n/a
Household n/a
Opportunities n/a
Contacts n/a
Activities n/a
Employees n/a
Products n/a
Product Lines n/a
Campaigns n/a
Agreements n/a
Product Defects (SSV) n/a
Forecasts n/a
Price Lists n/a
Quotes n/a
Service Requests (SSV) n/a
Territories n/a
Notes n/a
Account Notes n/a
Contact Notes n/a
Asset Notes n/a
Campaign Notes n/a
Opportunity Notes n/a
Activity Notes n/a
Service Request Notes n/a
Internal Product Notes n/a
Assets n/a
Other** n/a

** List and include information about the extension tables and extension columns in these and base tables that you are planning to use.

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Version 1.0 Siebel Sizing Questionnaire

horizontal product. For a vertical implementation, please choose the appropriate

OBI External Data" tab to identify the non-Siebel information. If all of the
out.

cts listed below. Youd typically


e going live.

ximum if your numbers in


size calculations. If you omit

Production P11
Object Base/Primary Entity # Records Record
Length (bytes)

Accounts S_ORG_EXT 16109050 846


Household S_ORG_GROUP 0 0
Opportunities S_OPTY 0 0
Contacts S_CONTACT 53923404 555
Activities S_EVT_ACT 21952 699
Employees S_EMP_PER,
S_CONTACT 1655 220
Products S_PROD_INT 919385 674
Product Lines S_PROD_LN 0 0
Campaigns S_SRC 0 0
Agreements S_DOC_AGREE 1590 258
Product Defects (SSV) S_PROD_DEFECT 0 0
Forecasts S_FCST 0 0

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Price Lists S_PRI_LST 568 129


Quotes S_DOC_QUOTE 16861 293
Service Requests (SSV) S_SRV_REQ 0 0
Territories S_TERR 0 0
Notes S_NOTE 0 0
Account Notes S_NOTE_ACCNT 0 0
Contact Notes S_NOTE_CON 0 0
Asset Notes S_NOTE_ASSET 0 0
Campaign Notes S_NOTE_SRC 0 0
Opportunity Notes S_NOTE_OPTY 0 0
Activity Notes S_NOTE_ACT 0 0
Service Request Notes S_NOTE_SR 0 0
Internal Product Notes S_NOTE_PROD_INT 0 0
Address S_ADDR_ORG 0 0
Assets S_ASSET 0 0
S_PARTY 69006012 105
S_CONTACT_BU 52955715 126
S_POSTN_CON 52431061 161
S_PRI_LST_ITEM 20270744 258
S_ORG_PROD 20171029 189
S_PARTY_PER 49617817 115
S_CONTACT_XM 38055544 120
S_PARTY_REL 24480974 106
S_ADDR_PER 40541325 199
S_CON_ADDR 40393115 172
S_VALDN_INST 3031701 109
S_ACCNT_POSTN 15935569 190
S_ORG_INDUST 14678254 74
S_ORG_BU 15355018 154
S_QUOTE_ITEM 5240266 322
S_ORDER_ITEM 1781035 661
S_ORDER_ITEM_X 1736336 100
S_ORDER_ITEM_OM 1692289 98
S_ORD_ITM_LOYX 1692272 90

t you are planning to use.

bel for the objects listed below.


ete.

m, using tools like EIM. These


mbers in the Transaction Profile

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orresponding row):

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t you are planning to use.

a timely basis?

stimate (if differs from the

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t you are planning to use.

Production P11 Production P21

- -

- -

- -

- -

Production P11 Production P21

Production P11 Production P21

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Version 1.0 Siebel Sizing Questionnaire

Production P11 Production P21

Production P11 Production P21

Production P11 Production P21

Production P11 Production P21

Production P11 Production P21

Production P11 Production P21

Production P11 Production P21

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Version 1.0 Siebel Sizing Questionnaire

Production P11 Production P21

ds through Siebel user


n the Legacy/External profile

ent user. Example is a call


otal.

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t you are planning to use.

member, these numbers are per

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Version 1.0 Siebel Sizing Questionnaire

t you are planning to use.

lient User. Example would be


r, not the total.

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Version 1.0 Siebel Sizing Questionnaire

t you are planning to use.

above. This growth rate does

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t you are planning to use.

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Version 1.0 Siebel Sizing Questionnaire

Production P21
Object Base/Primary Entity # Record
Records Length
(bytes)
Accounts S_ORG_EXT 296512 736
Household S_ORG_GROUP 0 0
Opportunities S_OPTY 0 0
Contacts S_CONTACT 606673 487
Activities S_EVT_ACT 67 507
Employees S_EMP_PER,
S_CONTACT 119 201
Products S_PROD_INT 117105 638
Product Lines S_PROD_LN 0 0
Campaigns S_SRC 0 0
Agreements S_DOC_AGREE 3 250
Product Defects (SSV) S_PROD_DEFECT 0 0
Forecasts S_FCST 0 0

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Price Lists S_PRI_LST 563 127


Quotes S_DOC_QUOTE 14 277
Service Requests (SSV) S_SRV_REQ 0 0
Territories S_TERR 0 0
Notes S_NOTE 0 0
Account Notes S_NOTE_ACCNT 0 0
Contact Notes S_NOTE_CON 0 0
Asset Notes S_NOTE_ASSET 0 0
Campaign Notes S_NOTE_SRC 0 0
Opportunity Notes S_NOTE_OPTY 0 0
Activity Notes S_NOTE_ACT 0 0
Service Request Notes S_NOTE_SR 0 0
Internal Product Notes S_NOTE_PROD_INT 0 0
Address S_ADDR_ORG 0 0
Assets S_ASSET 0 0
Other** S_PARTY 903518 103
S_CONTACT_BU 600897 104
S_POSTN_CON 600894 139
S_PRI_LST_ITEM 225628 253
S_ORG_PROD 225081 215
S_PARTY_PER 600898 113
S_CONTACT_XM 600858 116
S_PARTY_REL 292551 100
S_ADDR_PER 298409 192
S_CON_ADDR 298409 163
S_VALDN_INST 681 104
S_ACCNT_POSTN 292551 184
S_ORG_INDUST 292551 72
S_ORG_BU 292551 149
S_QUOTE_ITEM 79 258
S_ORDER_ITEM 130 641
S_ORDER_ITEM_X 130 95
S_ORDER_ITEM_OM 130 96
S_ORD_ITM_LOYX 130 86

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Siebel Report Server

Note: Business Intelligence Publisher (BIP) is replacing Actuate

BI Publisher

Advanced Reporting Number of Users Report Frequency


BI Publisher - HTML Reports
# user with small reports ( ~ 10 Pages) - -
# user with medium report ( ~ 50 pages) - -
# user with Large report ( >100 Pages ) - -
-
# user with extremely large report (100,000 rows)
* Recommend offhour or dedicated server -
BI Publisher - PDF Reports
# user with small reports ( ~ 10 Pages) enabled for all WebClients 10000
# user with medium report ( ~ 50 pages) - -
# user with Large report ( >100 Pages ) - -
-
# user with extremely large report (100,000 rows)
* Recommend offhour or dedicated server -
10.1.3.3
BIP Version 10.1.3.4.1 (March 2011)

Bursting Frequency
Bursting Scenario (BIP)
pdf/sec (Small reports ~ 10 pages) n/a n/a
pdf/sec (medium reports~50 pages) n/a n/a
pdf/sec (medium reports > 100 pages) n/a n/a

High Availability
BIP Yes
Module Information
Employee Facing Customer Facing Vertical Applications
Applications Applications
eConsumerSector

Oracle Corporation Confidential 07/08/2017 Page 52

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