Adult Care and Services Course Catalogue 2017/18

Interim catalogue of courses
For Adult Care and Services

June 2017
Workforce Development Unit (WDU)

t: 01904 553017 | e: wdu@york.gov.uk
City of York Council | Customer and Business Support Services |

Workforce Development Unit | West Offices | Station Rise | York YO1
Dear customer
Normally around this time of year we would produce our 4 prospectuses (early years, childrens, adults and CYC council specific). However, this
year to are doing things differently.
From your feedback we realise our traditional way of communicating our training is no longer fit for purpose and that we require an approach that
is easily accessible, informative and flexible to meet your needs. To this end we will now promote all new courses, events or services via our e-
newsletters, Facebook and WDU news as well as the usual online course listing on our website.
View our e-newsletters

Visit our Facebook
View our news
View our website
Twitter
Prospectuses will be replaced with a new WDU brochure and we are also working on producing a new website and online booking system which
hopefully will be in place by the New Year. All of this and other relevant news will be communicated via the above mentioned methods, please
feel free to sign up to any that suit you!
The new brochure will include our revised offer and course descriptions.
We already have many courses in place and are busily working on more to come. This interim catalogue of courses contains a list of all our
current courses for persons working with or caring for Adults. Please note that dates, fees and dates were correct at the time of production of this
catalogue and are subject to change.

t: 01904 553017 | e: wdu@york.gov.uk
City of York Council | Customer and Business Support Services | Workforce Development Unit | West Offices | Station Rise | York YO1
Page 2
Contents
Courses at your organisation Page 5
How to book Page 6
New Courses for 2017 Page 7 to 12
Category Event Title Page Category Event Title Page

Behaviour that Effective Communication and responding to 13 (Bitesize) Care Diabetes - bitesize 18
Challenges Behaviour that Challenges for Others 3 Huntington's Disease - bitesize 18
(Bitesize) Advanced Care Planning 13 Parkinson's Disease - bitesize 18
Being Bereavement Support 13 Stroke - bitesize 18
Effective
Documentation - Bitesize 13 (Bitesize) Care Arthritis - bitesize 18
Person Centred Care Planning - Bitesize 13 for Others 4 Bitesize Adults Autism 18
Business and Introduction To Management 14 HIV - bitesize 18
management Introduction To Project Management (CYC Staff 14 (Bitesize) Care Catheter Care - bitesize 19
Only) for Others 5 Continence - bitesize 19
Manager as Coach (CYC Staff Only) 14 PEG Feeding - bitesize 19
Springboard - Women's Development 14 Stoma Care - bitesize 19
Programme First Aid Emergency First Aid Half Day 20
Care Care Certificate - Induction (3 Full Day Training 15 First Aid at Work 2 Day Requalification 20
Certificate Sessions) First Aid At Work 3 Day Course 20
Care for Autism Reality Experience 16 (Bitesize) Exciting the Appetite - bitesize 21
Others Safe Talk 16 Food and Food Safety and Special Diets - bitesize 21
Nutrition
Virtual Dementia Tour 16 Nutritional Assessment and Monitoring - bitesize 21
(Bitesize) Care Dementia - bitesize 17
for Others 2 Life Story - bitesize 17 Why Eating Well Matters - bitesize 21
Mental Health - bitesize 17
Schizophrenia and Bipolar - bitesize 17
Page 3
Category Event Title Page Category Event Title Page
Health and Asbestos Awareness 22 Oral Health Oral Health Update for the Elderly 33
Safety Basic Fire Awareness Training 22 Retirement Pre-Retirement - 1 Day Course for CYC 33
Fire Warden Training 22 employees
IOSH Managing Safely 22 Safeguarding Safeguarding Adults General Awareness 34
Manual Handling Of Objects 22 Train The Trainer - Safeguarding Adults General 34
Ladder and Step Safety 23 Awareness
Mental An Introduction to the Mental Capacity Act 24 Working Together to Safeguard Adults 34
Capacity Act Working with the Mental Capacity Act 24 (Level 3)
Working with the Mental Capacity Act (Building 24 (Bitesize) Consent - bitesize 35
Good Practice) Safety of Domestic Abuse - bitesize 35
Others
Mental Capacity Act Complex Decision Making 24 Risk Assessments 35
Deprivation of Liberty Safeguards (Care Homes 24 Understanding Modern Slavery and Human 35
and Hospitals) Trafficking
Deprivation of Liberty In the Community 24 Social Activity Coordinators: Social Engagement for 36
Train the Trainer Introduction to the Mental 24 Engagement Older People
Capacity
Moving and Moving and Positioning People 31
Positioning Moving and Positioning People Assessor 31
Moving and Positioning People Assessor 32
Refresher
Moving and Positioning People Refresher 32
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Courses at your organisation
In-house training
Prefer to hold one of our courses at your own organisation?
If you have a large group of people requiring the same training, for convenience and lower cost, sometimes its best to run one of our courses at
your own organisation or choice of venue. Most of our courses can be arranged for in-house training and possible to development the course to
better suit your organisations needs.
Benefits of in-house training
Training cost savings Cost per delegate is typically lower than our open scheduled courses.
Travel cost savings - You dont have to pay for the travel and possible accommodation costs to get your employees to our training
venues.
More focused training Running in-house training can generally allow the training to be a lot more focussed on the relevant needs to
your business.
Convenience By having in-house training in your own building can make working around your staff schedules a lot easier.
Team building Having a room full of delegates from the same organisation encourages team work and increased understanding of
each other and roles.
In-house training enquires

t: 01904 553017 | e: wdu@york.gov.uk
Page 5
How to book
Book online
Book instantly with our online booking system, open for use 24 hours, 7 days a week. To use the online system you will first need to sign up as a
new user. Please be aware that approval of new users is manually done via the team during working hours.
Find out more about the benefits of having an online account via our website.
www.yorkworkforcedevelopment.org.uk
To book online: sign into our website, locate the course you are after and click on Apply Now then follow the instructions. You will be sent an
email confirmation with the event details.
Book via email

Send us your request with your name, the event name and date and if appropriate times to: wdu@york.gov.uk
Before booking your place, please ensure you have read and understood our course cancellation policy as listed on our website.
www.yorkworkforcedevelopment.org.uk
Fees
As a not-for-profit organisation we aim to provide high quality training at the best competitive price and offer our customers a significant course
discounts wherever possible. Paying for your course currently we invoice after the event. Details on how to pay are listed on the back of the
invoice.
Free to attend events, if you book you place and do not attend a 20 (half day course) or 40 (day course) admin charge will be applied.

t: 01904 553017 | e: wdu@york.gov.uk
Page 6
Bitesize courses brand new offer
A brand new range of bitesize courses. Each coloured block represents an individual course, e.g. stroke is one course. Each
course last 1.5 to 3 hours and costs between 10 and 30 see relevant pages for further details.
Bitesize - Being Bitesize - Care of Bitesize - Care of Bitesize - Care of

effective Page 12 others 1 Page 15 others 2 Page 16 others 3 Page 17
Advanced care planning Ageing process Dementia Diabetes
Life story
Bereavement support Effective communications Huntington's disease
Mental health
Documentation Fall prevention Parkinson's disease
Schizophrenia and
Person centred care
Sensory impairment bipola Stroke
planning
Bitesize - Care of Bitesize - Care of Bitesize - Food and Bitesize - Safety of

others 4 Page 17 others 5 Pages 18 nutrition Pages 20 others Pages 34
Food safety and special
Autism in Adults Catheter Care diets Domestic abuse
Continence Nutritional assessment Consent

Arthritis and monitoring
PEG feeding Risk assessments
Exciting the appetite
HIV Modern slavery and
Stoma care Why eating matters human trafficing
Page 7
New courses for 2017 - Course descriptions
Bitesize: Being Effective Bitesize: Care of others 1

Bereavement An enhanced understanding of the 5 stages of grief Ageing Explain the ageing process
Support How different religious customs deal with bereavement Process Identify the physical changes that occur with ageing
What is abnormal grief - what to do and what not to do. Recognise the effects of ageing on the senses
Recognise the psychological changes that are caused
by ageing
Identify how ageing affects the body systems
Summarise the keys to ageing well
The role of person centred care in supporting
individuals
Advanced Care Understand background to legislation underpinning Effective Understand the importance of effective communication
Planning Advance Care Planning Communicatio Identifying and Understanding different communication
Know how to complete an ACP n needs
Understand End of Life care tools and Spiritual Adapting your communication methods including for
Support. those individuals who use non verbal communication
Links to the accessible communication standards
Documentation Understand your legal & professional obligations in Falls The importance of falls prevention
creating & maintaining accurate records Demonstrate Prevention Know common causes of falls
an understanding of the role record keeping plays in the Recognise people at risk of falls
delivery of care Know the types of records involved in Know the consequences of falls
caring Know how to create manageable records that Recognise hazards in the environment
make sense to others Know how to write SMART goals Understand methods to reduce the risk of falls
Understand why we should avoid clichs Recognise when to seek help
Learn how to reduce the amount of words but still
maintain clarity Be able to construct a care plan
Understand the importance & limits of confidentiality
Person Centred Understand a person-centred approach to care Know Sensory Causes of sensory impairment/sensory loss
Care Planning how to complete a person-centred care plan Impairment Visual impairment blindness and partial sight
Deafness/hearing impairment
Deafblindness/Dual sensory loss
Impact on the individual
Communication
Improving the environment to aid individuals with
sensory impairment
Page 8
Bitesize: Care of others 2 Bitesize: Care of others 3
Dementia Understand what dementia is and the how it affects Diabetes What diabetes is
people in different ways Type 1 & 2
Explore how our memory works Role of insulin
Understand how physical damage within the brain may Triggers and symptoms
cause everyday functional difficulties Hypo and Hyper glycaemia
Understand how difficulties with perception can have
an impact on wellbeing and responsive behaviour
Know some strategies and methods for communication
Life Story Overview of life story work and its role in supporting Huntington's
people with dementia Disease
benefits of using a life story approach and the impact it
can have in supporting a person centred approach
Mental Health Have a basic understanding of mental health Parkinson's What Parkinsons Disease is
including definitions, mental health continuum, myths Disease Causes and symptoms
and stigma Coping strategies
Recognise common mental health problems their Tiredness, depression and communication difficulties
prevalence, signs and symptoms
Understand good practice how to respond
appropriately re level of risk, provide non judgemental
listening skills, self-help, and know the key professional
services available
Schizophrenia By the end of this session participants should: Stroke What a stroke is and recognition
and BiPolar Have experienced what it might be like to have Possible causes
hallucinations, Primary and secondary prevention
Appreciate how the Mental health Act 1983/2007 Communication, cognitive, psychological and sensory
applies to their working lives difficulties
Be aware of some of the different types of medication
and other treatments that can be offered to people who
have schizophrenia and bi-polar disorder
Be able to list resources in the local community which
may be helpful to people with mental health problems
Page 9
Bitesize: Care of others 4 Bitesize: Care of others 5
Arthritis What is arthritis? Continence Types and causes of incontinence
How the joints work How incontinence affects the individual
Causes of pain Diet and fluids Skin care and incontinence
Helping clients cope with the condition Continence products and managing incontinence
Common medications Factors which may cause an individual to be
incontinent
How incontinence may affect an individual's well being
Methods which may be used to identify incontinence
problems
Strategies to assist individuals experiencing
continence problems
Physiological & functional effects of a stroke with
regards to continence
Reduced cognitive levels (disorders of the thinking
process) Effects of incontinence & what to look out for
Autism Characteristics of autism Catheter Care What is a urinary catheter
The impact of autism Reasons for catheterisation
Factors that make communication and engagement Infection control
challenging Handling, emptying and changing catheter bags
How individuals with autism engage Awareness of fluid balance
The impact of sensory differences on communication Privacy, dignity and respect
and engagement Documentation and record keeping
The environmental impacts on communication and
engagement Supporting/caring for autistic individuals
HIV What is HIV? PEG Feeding The purpose of PEG feeding
Transmission routes Which conditions may require a PEG
Applying new information to work settings Procedures for PEG feeding, including the care and
HIV services and referral maintenance of feeding tubes
Possible complications
Documentation and record keeping
Stoma Care The causes, needs and requirements of a stoma

Infection control Possible complications of a stoma
Fittinf, emptying and removing
Privacy, dignity and respect
Documentation and record keeping
Page 10
Bitesize: Food and nutrition Bitesize: Safety of others
Food Safety Understand the importance of good food hygiene in Domestic Definition and prevalence of domestic abuse.
and Special food storage, preparation and service Abuse Recognising the different forms, including coercive
Diets Identify the relevant key issues which allow us to control.
produce safe food Myths and stereotypes around domestic abuse.
Understand special diets How to control food allergens Why it happens and why victims stay.
in the business/care setting Local domestic support services and how to refer.
Catering for people with food allergies and special diets Responsibilities professionals and victims have in
relation to safety planning and safeguarding adults /
children
Nutritional How to assess the needs of older people Consent An introduction to the key principles of consent
Assessment Oral health What the law says about consent
and Monitoring Assessments and tools Definition of informed consent
challenges in relation to consent in an adult care
environment
Exciting the Providing variety and choice (planning meals and Risk Have an understanding of the importance risk
Appetite snacks) Assessments assessment and ensuring accurate recording of such
Timing and frequency of meals assessment
Special diets Texture of food Have an understanding of proactive risk management,
Portion sizes Finger foods encouraging a risk enabling approach and the legislative
Soft foods Pureed foods and policy framework which supports
Food supplement drinks Feel able to support people to take positive risks and
Eating patterns Food presentation work in an outcome focused way putting the individual
Dining experience Social occasions and their wishes at the centre of decision making
Why Eating What eating well means Modern Understand what modern slavery is, how it is defined
Well Matters What happens if an older person becomes under- Slavery and and the size of the problem
nourished? Human Recognise key issues for slavery in the UK and some
Managing underweight and overweight Trafficking of the practice issues in dealing with it
Medicines and their impact on nutritional status Understand the size of the Human Trafficking issue and
Helping older people with learning disabilities to eat some of the reasons why people are trafficked
well Helping older people with dementia to eat well Consider the experience of those being trafficked and
Maintaining independence in eating the best practice values from employees should they
Helping someone to eat come across or suspect trafficking is taking place
Managing other eating and drinking difficulties
Page 11
New course for 2017 - Autism Reality Experience (3 hours)
The Autism Reality Experience focuses on sensory processing difficulties which are very common amongst people on the autism spectrum.
Sensory processing difficulties can have a profound impact on a person's ability to manage with day to day living. The experience makes use of specialist
equipment and a simulated environment, enabling participants to experience what sensory overload can be like.
During the session participants will:

Be required to carry our some basic tasks as well as manage the effects of sensory overload.
Have their actions and behaviours during the experience carefully monitored and analysed by one of our specially trained facilitators. This valuable
insight and feedback can really help people understand the sensory processing difficulties and furthermore, know how to make positive changes and
improve outcomes.
Take part in a de-brief where they will get the chance to reflect on their experience and learn from it.
This course is open to anyone working with individuals with autism.
Please note this experience is NOT suitable for pregnant women.
New course for 2017 - Activity Coordinators: Social Engagement for Older People (6 hours)
This specialised course is aimed at Activity Coordinators working with older people.
Taking a person centred and values based approach, the session will give you the tools to develop and deliver your activities portfolio.
This course will explore and develop your understanding of:

Providing challenges for older people to try something new
Motivating older people
The use of technology to support the delivery of activities
Activity planning, including the aim of the activity - reflecting on physical, sensory, cognitive, emotional and social needs
Evaluation and impact of activities
Myth busting (older people are not interested/able in participating/anything new
Observational tools and techniques
The benefits of engaging with local communities and groups
This course will benefit Activity Coordinators working with older people.
Page 12
Behaviour that Challenges
Venue: City of York Councils West Offices. For course descriptions, book your place or further details: http://bit.ly/2rREdjq
City of York Council staff attends for free. Training must be suitable for your role and agreed with your line manager.
Event Title Start Date End Date Start End Adults Care Full Fee
Services within
York Fee
Effective Communication and responding to Behaviour that Challenges 05/09/2017 05/09/2017 11:00 14:00 40 50
Being Effective
Venue: City of York Councils West Offices. For course descriptions, book your place or further details: http://bit.ly/2thIKsX
Services within
York Fee
Advanced Care Planning Bitesize 12/12/2017 12/12/2017 11:15 12:45 10 30
Advanced Care Planning Bitesize 20/02/2018 20/02/2018 11:15 12:45 10 30
Bereavement Support Bitesize 12/12/2017 12/12/2017 09:30 11:00 10 30
Bereavement Support Bitesize 20/02/2018 20/02/2018 09:30 11:00 10 30
Documentation Bitesize 12/12/2017 12/12/2017 13:15 14:45 10 30
Documentation Bitesize 20/02/2018 20/02/2018 13:15 14:45 10 30
Person Centred Care Planning Bitesize 12/12/2017 12/12/2017 15:00 16:30 10 30
Person Centred Care Planning Bitesize 20/02/2018 20/02/2018 15:00 16:30 10 30
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Business and Management
Venue: Introduction to Management to be held at City of York Councils West Offices. Springboard programme to be held at Yorks Stonegate
Medical Clinic
For course descriptions, book your place or further details: http://bit.ly/2sTgPk1
Services within
York Fee
Introduction To Management (2 day course) 08/11/2017 15/11/2017 09:30 16:30 250 250
Introduction To Management (2 day course) 09/01/2018 16/01/2018 09:30 16:30 250 250
Springboard - Women's Development Programme (4 day course) 15/09/2017 15/12/2017 09:30 16:30 450 450
Venue: City of York Councils West Offices

For course descriptions, book your place or further details: http://bit.ly/2sekbQE
Event Title Start Date End Date Start End
Introduction To Project Management (CYC Staff Only) 1 day course 21/09/2017 21/09/2017 09:30 16:30
Introduction To Project Management (CYC Staff Only) 1 day course 11/01/2018 11/01/2018 09:30 16:30
Introduction To Project Management (CYC Staff Only) 1 day course 15/03/2018 15/03/2018 09:30 16:30 These courses are
Introduction To Project Management (CYC Staff Only) 1 day course 16/11/2017 16/11/2017 09:30 16:30 currently only available to
City of York Council staff
Manager as Coach (CYC Staff Only) 1.5 day course 18/07/2017 22/08/2017 09:00 16:00
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Care Certificate
Venue: City of York Councils West Offices.
For course descriptions, book your place or further details: http://bit.ly/2r9XoSv
Services within
York Fee
Care Certificate - Induction (3 Full Day Training Sessions) 20/09/2017 22/09/2017 09:30 16:00 100 na
Care of Others
NOTE:
Administration Of Medication In A Domiciliary Care Setting

Administration Of Medication In A Residential Care Setting
New dates for the above courses are currently being organised and will be promoted in the usual way. However, if you would like to be notified
directly please let us know which course by emailing wdu@york.gov.uk
Page 15
Venue: Priory Street Centre, for course descriptions, book your place or further details: http://bit.ly/2rnyenu
Services within
York Fee
Autism Reality 20/09/2017 20/09/2017 10:00 13:00 30 NA
Autism Reality Experience 20/09/2017 20/09/2017 14:00 17:00 30 NA
Safe Talk 04/08/2017 04/08/2017 13:00 16:30 FREE
Virtual Dementia Tour 12/09/2017 12/09/2017 09:30 12:00 20 35
Bitesize Care for Others 1

Ageing Process
Effective Communications
Falls Prevention
Sensory Impairment
New dates for the above courses are currently being organised and will be promoted in the usual way. However, if you would like to be notified
directly please let us know which course by emailing wdu@york.gov.uk
Page 16
Venue: City of York Councils West Offices. For course descriptions, book your place or further details: http://bit.ly/2skAXxi
Services within
York Fee
Dementia bitesize 22/09/2017 22/09/2017 09:30 11:00 10 30

Dementia bitesize 20/11/2017 20/11/2017 09:30 11:00 10 30
Life Story bitesize 22/09/2017 22/09/2017 11:15 12:45 10 30
Life Story bitesize 20/11/2017 20/11/2017 11:15 12:45 10 30
Mental Health bitesize 22/09/2017 22/09/2017 13:15 14:45 10 30
Mental Health bitesize 20/11/2017 20/11/2017 13:15 14:45 10 30
Schizophrenia and Bipolar bitesize 22/09/2017 22/09/2017 15:00 16:30 10 30
Schizophrenia and Bipolar bitesize 20/11/2017 20/11/2017 15:00 16:30 10 30
Page 17
Venue: City of York Councils West Offices. For course descriptions, book your place or further details: http://bit.ly/2s70SGA
Services within
York Fee
Diabetes - bitesize 18/10/2017 18/10/2017 15:00 16:30 10 30
Diabetes - bitesize 07/02/2018 07/02/2018 15:00 16:30 10 30
Huntington's Disease - bitesize 18/10/2017 18/10/2017 09:30 11:00 10 30
Huntington's Disease - bitesize 07/02/2018 07/02/2018 09:30 11:00 10 30
Parkinson's Disease - bitesize 18/10/2017 18/10/2017 13:15 14:45 10 30
Parkinson's Disease - bitesize 07/02/2018 07/02/2018 13:15 14:45 10 30
Stroke - bitesize 18/10/2017 18/10/2017 11:15 12:45 10 30
Stroke - bitesize 07/02/2018 07/02/2018 11:15 12:45 10 30
Venue: City of York Councils West Offices. For course descriptions, book your place or further details: http://bit.ly/2sY4XNt
Services within
York Fee
Arthritis - bitesize 21/07/2017 21/07/2017 11:15 12:45 10 30
Arthritis - bitesize 04/12/2017 04/12/2017 11:15 12:45 10 30
Adults Autism - bitesize 26/10/2017 26/10/2017 09:30 12:30 20 60
Adults Autism - bitesize 25/01/2018 25/01/2018 09:30 12:30 20 60
HIV - bitesize 21/07/2017 21/07/2017 09:30 11:00 10 30
HIV - bitesize 04/12/2017 04/12/2017 09:30 11:00 10 30
Page 18
Venue: City of York Councils West Offices. For course descriptions, book your place or further details: http://bit.ly/2rnwvP4
Services within
York Fee
Catheter Care - bitesize 26/10/2017 26/10/2017 13:15 14:45 10 30

Catheter Care - bitesize 22/01/2018 22/01/2018 13:15 14:45 10 30
Continence - bitesize 26/10/2017 26/10/2017 09:30 11:00 10 30
Continence - bitesize 22/01/2018 22/01/2018 09:30 11:00 10 30
Stoma Care - bitesize 26/10/2017 26/10/2017 11:15 12:45 10 30
Stoma Care - bitesize 22/01/2018 22/01/2018 11:15 12:45 10 30
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First Aid
For course descriptions, book your place or further details: http://bit.ly/2rmeNH8
(NONA 20)* = Adults Care Services within York can attend for free, however if you book a place and do not attend you will be charged a admin
fee of 20. City of York Council staff attends for free. Training must be suitable for your role and agreed with your line manager.
Services within
York Fee
Emergency First Aid Half Day 11/09/2017 11/09/2017 13:30 17:30 (NONA 20)* 40
First Aid at Work 2 Day Requalification 28/09/2017 29/09/2017 09:30 16:45 80 120
First Aid At Work 3 Day Course 07/02/2018 09/02/2018 09:30 16:45 120 180
First Aid At Work 3 Day Course 12/03/2018 14/03/2018 09:30 16:45 120 180
Page 20
Food and Nutrition
Bitesize Food and nutrition

For course descriptions, book your place or further details: http://bit.ly/2rnbMLf
Services within
York Fee
Exciting the Appetite - bitesize 28/09/2017 28/09/2017 13:15 14:45 10 30

Exciting the Appetite - bitesize 09/01/2018 09/01/2018 13:15 14:45 10 30
Food Safety and Special Diets - bitesize 28/09/2017 28/09/2017 09:30 11:00 10 30
Food Safety and Special Diets - bitesize 09/01/2018 09/01/2018 09:30 11:00 10 30
Nutritional Assessment and Monitoring - bitesize 28/09/2017 28/09/2017 11:15 12:45 10 30
Nutritional Assessment and Monitoring - bitesize 09/01/2018 09/01/2018 11:15 12:45 10 30
Why Eating Well Matters - bitesize 28/09/2017 28/09/2017 15:00 16:30 10 30
Why Eating Well Matters - bitesize 09/01/2018 09/01/2018 15:00 16:30 10 30
Page 21
Health and Safety
For course descriptions, book your place or further details: http://bit.ly/2s5M1MH
Services within
York Fee
Asbestos Awareness 08/09/2017 08/09/2017 09:30 13:30 50 50
Asbestos Awareness 22/01/2018 22/01/2018 09:30 13:30 50 50
Basic Fire Awareness Training 20/09/2017 20/09/2017 09:30 12:30 10 40
Fire Warden Training 14/08/2017 14/08/2017 09:30 12:30 20 50
IOSH Managing Safely 11/09/2017 04/10/2017 09:30 16:30 300 400
Manual Handling Of Objects 01/09/2017 01/09/2017 09:30 12:30 40 50
Page 22
Venue: Ladder and Step Safety course to be held at the Hazel Court EcoDepot all others at the City of York Councils West Offices.
For course descriptions, book your place or further details: http://bit.ly/2snyymz
Services within York
Fee
** Ladder and Step Safety 14/02/2018 14/02/2018 09:30 11:30 40 50
** Ladder and Step Safety 17/10/2017 17/10/2017 09:30 11:30 40 50
Page 23
Mental Capacity Act
Prerequisites:
Ref Course Prerequisites delegates must have the following:

MCA1 An Introduction to the Mental Capacity Act Aimed at Health and Social Care Workforce including frontline care staff
No previous training required. Beginners course to the Mental Capacity Act, if new to this
topic then this course is for you.
MCA2 Working with the Mental Capacity Act Aimed at Health and Social Care Workforce including frontline care staff
Delegates to either have already completed the MCA1 An Introduction to the Mental
Capacity Act training or have good basic knowledge of the Mental Capacity Act and
need to know how to apply it to your work.
MCA3 Working with the Mental Capacity Act Aimed at:
(Building Good Practice) Managers and Team Leaders from Care Providers
Those undertaking complex Mental Capacity Assessments as part of their role.
Delegates to have already completed the MCA2 Working with the Mental Capacity Act or
similar
MCA4 Mental Capacity Act Complex Decision Aimed at Managers and experienced practitioners who manage either undertake
Making complex mental capacity assessments of manage those who do.
MCA5 Deprivation of Liberty Safeguards (Care Aimed at Managers of Care Homes or Hospital wards/Units (Managing Authorities)
Homes and Hospitals)
MCA6 BRAND NEW COURSE Deprivation of Aimed at Managers of Supported Living/Tenancy Schemes where Community DoL may
Liberty in the Community apply.
MCA7 Train the Trainer Introduction to the Mental Delegates must have a good (basic) working knowledge of the Mental Capacity Act and
Capacity Act how it applies in your own setting.
To have completed Mental Capacity Awareness or MCA1 An Introduction to the Mental
Capacity Act training AND the York Safeguarding Adults General Awareness Course all
in the past 18 months.
Have experience of dealing with mental capacity issues within my setting.
Page 24
An Introduction to the Mental Capacity Act
Fees: City of York Council Staff = Free, York Adult Care Sector = Free to attend. However, if you book you place and do not attend a 20 admin charge will be
applied.
A beginners course
For course descriptions, book your place or further details: http://bit.ly/2rjeQXp
Places
Start Date End Date Start End Available Venue Description
06/09/2017 06/09/2017 09:30 12:30 12 Hazel Court EcoDepot An Overview of the key features of the Mental Capacity Act
09/10/2017 09/10/2017 09:30 12:30 12 West Offices - City of Understanding of the 5 Principles of the Mental Capacity Act
York Council Understanding of when to assess someones Mental Capacity
21/11/2017 21/11/2017 09:30 12:30 12 West Offices - City of Understand who should undertake Mental Capacity Assessments
York Council An understanding of what happens if someone lacks Mental Capacity
04/12/2017 04/12/2017 09:30 12:30 12 West Offices - City of Making a Best Interests Decision
York Council Understand the role of Advocacy and Independent Mental Capacity
05/02/2018 05/02/2018 09:30 12:30 12 West Offices - City of Advocates in making Best Interests Decisions.
York Council Be able to access sources of information and support in working with
20/03/2018 20/03/2018 09:30 12:30 12 West Offices - City of people who may lack mental capacity.
York Council A brief Introduction to issues of restriction under the Mental Capacity
Act and the Deprivation of Liberty Safeguards.
A brief introduction to Advanced Decisions
Page 25
Working with the Mental Capacity Act
applied.
For course descriptions, book your place or further details: http://bit.ly/2sm7h0u
Places
27/06/2017 27/06/2017 13:30 16:30 12 Hazel Court EcoDepot Aimed at Health and Social Care Workforce including frontline care
staff
28/06/2017 28/06/2017 09:30 12:30 12 Hazel Court EcoDepot Delegates to either have already completed the MCA1 An Introduction
to the Mental Capacity Act training or have good basic knowledge of
30/06/2017 30/06/2017 13:30 16:30 12 West Offices - City of the Mental Capacity Act and need to know how to apply it to your work.
York Council
06/07/2017 06/07/2017 09:30 12:30 12 Hazel Court EcoDepot Understand how to undertake a mental capacity assessment.
To be able to maximise a persons mental capacity and assist them to
06/09/2017 06/09/2017 13:30 16:30 12 Hazel Court EcoDepot make their own decisions where possible.
Understand the process for making a Best Interests Decision.
09/10/2017 09/10/2017 13:30 16:30 12 West Offices - City of Understanding of who should make a Best Interests Decision.
York Council Be able to work with family, friends and advocacy to make a Best
21/11/2017 21/11/2017 13:30 16:30 12 West Offices - City of Interests Decisions.
York Council Have knowledge and skills of best practice in recording Mental
29/11/2017 29/11/2017 09:30 12:30 12 West Offices - City of Capacity Assessments and Best Interests Decisions.
York Council Have the opportunity to consider different situations for Mental
05/02/2018 05/02/2018 13:30 16:30 12 West Offices - City of Capacity Assessments and Best Interests Decisions through the use of
York Council case examples.
20/03/2018 20/03/2018 13:30 16:30 12 West Offices - City of
York Council
Page 26
Working with the Mental Capacity Act (building on good practice)
applied.
For course descriptions, book your place or further details: http://bit.ly/2sm7h0u
Places
Aimed at:
05/07/2017 05/07/2017 09:30 12:30 12 Hazel Court EcoDepot Managers and Team Leaders from Care Providers
Those undertaking complex Mental Capacity Assessments as
06/07/2017 06/07/2017 13:30 16:30 12 Hazel Court EcoDepot part of their role.
York Council Delegates to have already completed the MCA2 Working with the
Mental Capacity Act or similar
16/10/2017 16/10/2017 09:30 12:30 12 Hazel Court EcoDepot
16/10/2017 16/10/2017 13:30 16:30 12 Hazel Court EcoDepot Build knowledge and confidence in working with working with people
who may have fluctuating mental capacity.
29/11/2017 29/11/2017 13:30 16:30 12 West Offices - City of Understand when it is possible to delaying decisions
York Council Build knowledge and confidence in consulting others and balancing
04/12/2017 04/12/2017 13:30 16:30 12 West Offices - City of differing opinions when making best interests decisions.
York Council Have understanding of Unwise Decisions and how to support people
21/02/2018 21/02/2018 09:30 12:30 12 West Offices - City of who make unwise decisions.
York Council Understand how to support someone to make Advanced Decisions
An Introduction to Restriction, Deprivation of Liberty Safeguards and
21/03/2018 21/03/2018 09:30 12:30 12 West Offices - City of the least restrictive option.
York Council An understanding of best practice in incorporating Mental Capacity
21/03/2018 21/03/2018 13:30 16:30 12 West Offices - City of Assessments and Best Interests decisions into care plans and records.
York Council Have the opportunity to consider different situations including the
above through the use of case examples.
Page 27
The Mental Capacity Act and Complex Decision Making
applied.
For course descriptions, book your place or further details: http://bit.ly/2rjubXX
Places
Promote continuing staff competence and development of skills in
17/07/2017 17/07/2017 09:30 16:30 12 Hazel Court EcoDepot making complex decisions.
Have knowledge of Case Law developments relevant to the Mental
24/10/2017 24/10/2017 09:30 16:30 12 West Offices - City of Capacity Act, Mental Capacity Assessments, Best Interests Decisions
York Council and Deprivation of Liberty Safeguards.
10/01/2018 10/01/2018 09:30 16:30 12 West Offices - City of Have knowledge of national and regional policy developments with
York Council regards to Mental Capacity Act, Best Interests decision making and
Deprivation of Liberty.
Have the opportunity to have case discussions for issues related to
complex decision making.
Page 28
Deprivation of Liberty Safeguards (Care Homes and Hospitals)
applied.
For course descriptions, book your place or further details: http://bit.ly/2sXCeaE
Places
21/07/2017 21/07/2017 09:30 16:30 12 West Offices - City of Understand the concepts of Restraint and Restriction within the Mental
York Council Capacity Act.
York Council Understand the principles of the Deprivation of Liberty Safeguards
(DoLS)
Be able to identify those residents or patients who should have a
DoLS assessment
Understand the referral and assessment process for DoLS
Understand the role of the Best Interests Assessor
Understand the role of Advocates and Relevant Persons
Representatives (RPRs)
Know when to request a Review of a DoLS authorisation
Understand how someone can challenge their Deprivation of Liberty
Implementing and monitoring conditions from DoLS assessments.
Page 29
Deprivation of Liberty in the Community
Fees: City of York Council Staff = Free, York Adult Care Sector = Free to attend. However, if you book you place and do not attend a 20 admin
charge will be applied. For course descriptions, book your place or further details: http://bit.ly/2rFebPW
Places
05/07/2017 05/07/2017 13:30 16:30 12 Hazel Court EcoDepot Understand the concepts of Restraint and Restriction within
the Mental Capacity Act.
York Council Understand the principles of Deprivation of Liberty
21/02/2018 21/02/2018 13:30 16:30 12 West Offices - City of Be able to identify those who should have a Community DoLS
York Council assessment
Understand the referral and assessment process for
Community DoLS
Understand the role of Advocates and Representatives
Understand how someone can challenge their Deprivation of
Liberty.
Train the trainer introduction to the mental capacity act

Fees: City of York Council Staff = Free, York Adult Care Sector = Free to attend. However, if you book you place and do not attend a 20 admin
charge will be applied. For course descriptions, book your place or further details: http://bit.ly/2rQgf6m
Places
06/11/2017 06/11/2017 09:30 16:30 12 Hazel Court
EcoDepot An overview of the content of the introduction to the mental capacity act
07/03/2018 07/03/2018 09:30 16:30 12 West Offices - training. Basic training skills and knowledge including different learning
City of York styles. Course must include resources for participants to take away
Council electronically to allow them to deliver the course within their own setting.
Page 30
Moving and Positioning
Revised 20th June 2017: In order to make sure the training you and your staff are receiving is relevant to you, from November 2017 we are splitting the Moving
and Positioning People and Moving and Positioning People Refresher into sessions more relevant to Residential Care or those more relevant to Domiciliary Care.
Please note you can attend any of the sessions but some will be aimed more specifically to your area of work than others.
Venue: Bootham Park Hospital.
For course descriptions, book your place or further details: http://bit.ly/2rmoxB9
(NONA 20/40)* = Adults Care Services within York can attend for free, however if you book a place and do not attend you will be charged a
admin fee of either 20 or 40.
Services within
York Fee
Moving and Positioning People 27/10/2017 27/10/2017 09:30 16:30 (NONA 40)* 70
Moving and Positioning People in a Domiciliary Care Setting 03/11/2017 03/11/2017 09:30 16:30 (NONA 40)* 70
Moving and Positioning People in a Residential Setting 14/11/2017 14/11/2017 09:30 16:30 (NONA 40)* 70
Moving and Positioning People Refresher 12/09/2017 12/09/2017 09:30 12:30 (NONA 20)* 40
Moving and Positioning People Refresher 15/08/2017 15/08/2017 09:30 12:30 (NONA 20)* 40
Moving and Positioning People in a Residential Setting Refresher 24/10/2017 24/10/2017 09:30 12:30 (NONA 20)* 40
Moving and Positioning People in a Domiciliary Care Setting Refresher 02/11/2017 02/11/2017 09:30 12:30 (NONA 20)* 40
Page 31
Moving and Positioning People Assessor (2 day course) 25/01/2018 26/01/2018 09:30 16:30 80 120
Moving and Positioning People Assessor Refresher 21/07/2017 21/07/2017 09:30 16:30 40 50
Page 32
Oral Health
Event Title Start Date End Date Start EndAdults Care Full Fee
Services within
York Fee
Oral Health Update for the Elderly 07/08/17 07/08/17 10.00 12.00 Free
Oral Health Update for the Elderly 07/08/17 07/08/17 14.00 62.00 Free
Retirement
Venue: City of York Councils West Offices. For course descriptions, book your place or further details: http://bit.ly/2ri4PLI
Event Title Start Date End Date Start End

Pre-Retirement - 1 Day Course for CYC employees 21/06/2017 21/06/2017 09:45 15:45 These courses are
currently only available
Pre-Retirement - 1 Day Course for CYC employees 16/10/2017 16/10/2017 09:45 15:45
to City of York Council
Pre-Retirement - 1 Day Course for CYC employees 19/02/2018 19/02/2018 09:45 15:45 staff
Page 33
Safeguarding
Venue: City of York Councils West Offices. For course descriptions, book your place or further details: http://bit.ly/2rqjNu1
(NONA 20/40)* = Adults Care Services within York can attend for free, however if you book a place and do not attend you will be charged a
admin fee of either 20 or 40.
Services within
York Fee
Safeguarding Adults General Awareness 07/07/2017 07/07/2017 09:30 12:30 NONA 20 na
Train The Trainer - Safeguarding Adults General Awareness 27/07/2017 27/07/2017 09:30 16:30 NONA 40 na
Working Together to Safeguard Adults (Level 3) 14/07/2017 14/07/2017 09:30 16:30 NONA 40 na
Page 34
Safety of others
Bitesize Safety of others
Venue: City of York Councils West Offices. For course descriptions, book your place or further details: http://bit.ly/2rX3R6g
Services within
York Fee
Consent - bitesize 08/11/2017 08/11/2017 11:15 12:45 10 30
Consent - bitesize 21/02/2018 21/02/2018 11:15 12:45 10 30
Domestic Abuse - bitesize 08/11/2017 08/11/2017 09:30 11:00 10 30
Domestic Abuse - bitesize 21/02/2018 21/02/2018 09:30 11:00 10 30
Risk Assessments - bitesize 08/11/2017 08/11/2017 13:15 14:45 10 30
Risk Assessments - bitesize 21/02/2018 21/02/2018 13:15 14:45 10 30
Understanding Modern Slavery and Human Trafficking - bitesize 08/11/2017 08/11/2017 15:00 16:30 10 30
Understanding Modern Slavery and Human Trafficking - bitesize 21/02/2018 21/02/2018 15:00 16:30 10 30
Page 35
Social Engagement
For course descriptions, book your place or further details: http://bit.ly/2sYlcKi
Services within
York Fee
Activity Coordinators: Social Engagement for Older People 18/09/17 18/09/17 10.00 16.00 60 80
New WDU Brochure out soon, courses will also be promoted via the following:
View our e-newsletters

Visit our Facebook
View our news
View our website
Twitter

t: 01904 553017 | e: wdu@york.gov.uk
City of York Council | Customer and Business Support Services | Workforce Development Unit | West Offices | Station Rise | York YO1
Page 36

Adult Care and Services Course Catalogue 2017/18

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Adult Care and Services Course Catalogue 2017/18

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Formati disponibili

Interim catalogue of courses

For Adult Care and Services

Workforce Development Unit (WDU)

City of York Council | Customer and Business Support Services |

View our e-newsletters

Workforce Development Unit (WDU)

How to book Page 6

New Courses for 2017 Page 7 to 12

Category Event Title Page Category Event Title Page

Prefer to hold one of our courses at your own organisation?

Benefits of in-house training

In-house training enquires

Book via email

Workforce Development Unit (WDU)

Bitesize - Being Bitesize - Care of Bitesize - Care of Bitesize - Care of

Bitesize - Care of Bitesize - Care of Bitesize - Food and Bitesize - Safety of

Continence Nutritional assessment Consent

Bitesize: Being Effective Bitesize: Care of others 1

Stoma Care The causes, needs and requirements of a stoma

During the session participants will:

This course is open to anyone working with individuals with autism.

Please note this experience is NOT suitable for pregnant women.

This course will explore and develop your understanding of:

For course descriptions, book your place or further details: http://bit.ly/2sTgPk1

Venue: City of York Councils West Offices

Event Title Start Date End Date Start End

Administration Of Medication In A Domiciliary Care Setting

Bitesize Care for Others 1

Dementia bitesize 22/09/2017 22/09/2017 09:30 11:00 10 30

Bitesize Care for Others 4

Catheter Care - bitesize 26/10/2017 26/10/2017 13:15 14:45 10 30

Venue: City of York Councils West Offices.

Exciting the Appetite - bitesize 28/09/2017 28/09/2017 13:15 14:45 10 30

Ref Course Prerequisites delegates must have the following:

For course descriptions, book your place or further details: http://bit.ly/2sm7h0u

For course descriptions, book your place or further details: http://bit.ly/2sm7h0u

For course descriptions, book your place or further details: http://bit.ly/2rjubXX

For course descriptions, book your place or further details: http://bit.ly/2sXCeaE

Train the trainer introduction to the mental capacity act

Venue: Bootham Park Hospital.

For course descriptions, book your place or further details: http://bit.ly/2rmoxB9

Event Title Start Date End Date Start End

View our e-newsletters

Workforce Development Unit (WDU)

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