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MULTI-LEVEL MARKETING

UNMASKED

A Complete and Compelling Case against MLM


as an Unfair and Deceptive Practice

By Jon M. Taylor, MBA, Ph.D.


Consumer Awareness Institute

The most thorough guide to understanding MLM (multi-level


marketing) ever published MLMs appeal, its unique features and
inherent flaws, its deceptions, its devastating effects, its culpability to
federal and state laws, and needed regulatory reforms. The book also
explores key legal cases and answers the most frequently asked
questions all based on 20 years research, worldwide feedback,
consultation with top experts, and analysis of over 600 MLMs by a
qualified analyst. For federal and state regulators, legislators,
attorneys, consumer advocates, financial advisors, researchers,
educators, the media, and consumers.
2016, 2015, 2014 Jon M. Taylor

Earlier versions under similar titles: The Case against Multi-level Marketing as an
Unfair and Deceptive Practice, copyrighted in 2013 and The Case (for and)
Against Multi-level Marketing copyrighted in 2011 and 2012
Info-graphics by Alan Connell and Jon M. Taylor
Cartoons by Cal Grondahl and Kristopher Taylor
Printed in the USA
How to obtain copies:
Download digital copies from mlm-thetruth.com
For hard copies, contact Jon Taylor directly:
Email jonmtaylor@juno.com
Telephone (801) 298-2425

ACKNOWLEDGEMENTS
My thanks go to scores of committed consumer advocates, government officials,
attorneys, media representatives, investment advisors, educators, former MLM
(multi-level marketing) victims and participants, web designers, and persons who
have shared their experiences and feedback from countries all over the world. I
want to give special recognition and thanks to my wife, JoAnn, who after
tolerating my MLM involvement for a year challenged me to make a decision
between her and a prominent MLM which started me on this quest for the truth
about MLMs, or product-based pyramid schemes.

LEGAL DISCLAIMER
These opinions, calculations, analyses, and reports are intended purely to
communicate information in accordance with the right of free speech. They do not
constitute legal or tax advice. Anyone seeking such advice should consult a
competent professional who has expertise on endless chain or pyramid selling
schemes (MLMs). Readers are invited to validate the authors research using the
analytical tools provided. Readers are also advised to obey all applicable laws,
whether or not enforced in their area. Neither the Consumer Awareness Institute
nor the author assumes any responsibility for the consequences of anyone acting
according to this information.
TABLE OF CONTENTS

NOTE: To allow for updates, pages are numbered separately within each chapter.
Each chapter begins with a descriptive table of contents.
Number of
pages
TABLE OF CONTENTS, PREFACE and ENDORSEMENTS 4
SUMMARY OF FINDINGS ABOUT MLM 6
INTRODUCTION Summary of research, the powerful appeal of MLM, the need
for this investigation, and questions to be answered 6
Chapter 1: MLM UNDER THE MICROSCOPE, Why and how the research upon which
this report is based was undertaken, and why the author can speak with authority
on the subject 10
Chapter 2: MLM DEFINITIONS AND LEGITIMACY What MLM is and is not and the difference
if any between MLM and pyramid schemes (Includes 30 pages of appendices) 70
Chapter 3: MARKET SATURATION AND COLLAPSE MLMs fundamental flaws, and
how MLMs exploit and skirt these flaws in their systems primarily by re-pyramiding
(includes 8-page appendix) 18
Chapter 4: PRODUCTS AND PRICES Questionable MLM product claims and
overpriced products 10
Chapter 5: RECRUITING A DOWNLINE Why the emphasis in company
communications is on selling, while in practice the emphasis is on recruiting
and what it costs to successfully recruit a downline in Nu Skin and other MLMs 8
Chapter 6: ATTRITION RATES OF MLM PARTICIPANTS Why few recruits stay,
and why it matters 6
Chapter 7: MLM'S ABYSMAL NUMBERS What the data show about the lack of profitability
of MLMs as bogus business or income opportunities (Includes 13 pages of appendices) 56
Chapter 8: MLM - A LITANY OF MISREPRESENTATIONS MLM as a composite lie
(includes 34 pages of appendices) 40
Chapter 9: VILLAINS AND VICTIMS Who are they? (Includes 27 pages of appendices) 36
Chapter 10: IS MLM LEGAL? When is an MLM a fraudulent business opportunity? Or an
illegal pyramid scheme? Are all MLMs technically illegal? What are the most significant
legal precedents for MLM cases? (92 pages of appendices, including state laws relating
to MLM, and $10,000 unfair and deceptive practices challenge) 122
Chapter 11: WHERE IS LAW ENFORCEMENT IN ALL THIS? Consumers, investors, the
media, and others deserve an answer for blatant inaction by law enforcement
and why victims seldom file formal complaints (Includes 24 pages of appendices) 48
Chapter 12: IS MLM A MORAL AND ETHICAL BUSINESS? A terse answer 4
Chapter 13: ACTIONS NEEDED To recover losses and to prevent harm to consumers
(includes 9 pages of appendices) 16
FINAL CONCLUSIONS for the book 3

3
PREFACE

This book and the research behind it is intended to meet the need
for a thorough analysis of the business model called multi-level marketing
(MLM a.k.a. network marketing) and its embodiment in the emergence
of hundreds of MLM programs (MLMs). Worldwide, tens of thousands of
consumers are approached daily with promises of income and
independence from joining one of these MLMs. From the research
reported here I conclude that tens of millions of consumers lose tens of
billions of dollars every year.

At the outset it should be noted that Multi-level Marketing Unmasked


is not strictly a report of legal arguments against any MLM, although
attorneys and law enforcement officials should find it invaluable in building
their cases.

I am writing from the perspective of a qualified business analyst,


consumer advocate, instructor in entrepreneurship, management, and
ethics, and experienced entrepreneur and salesman. Since I am not an
attorney, when commenting on legal matters I have been careful to
consult with qualified legal counsel and/or experts with extensive law
enforcement experience.

While I have made tedious efforts to edit the report for errors, I do not
claim that it is perfect or free for any errors in grammar, spelling, and other
minor problems. I supplied descriptive tables of contents for easy
reference, but with their detail, there may be some mistakes. Hopefully,
the reader will see beyond these and acknowledge the value of the
important research reported herein.
Letter of endorsement from Bruce Craig, who litigated
some early pyramid scheme cases:
RE: the book MULTI-LEVEL MARKETING UNMASKED (revised title1),
and the separate report titled REGULATORY CAPTURE: The FTCs
Flawed Business Opportunity Rule

Dear Dr. Taylor:


As an Assistant Attorney General with the State of Wisconsin (1967-
1997) I litigated a number of pyramid cases and drafted Wisconsin's
prohibition of 'Chain Distributor Schemes'. Since retiring, I have been
active in attempting to obtain a meaningful regulatory response to these
highly destructive schemes. These efforts include a number of contacts
with the Federal Trade Commission, the agency primarily responsible for
regulation in this area.
For at least the past eight years I have been in frequent contact with
you, and others, on this topic. I think it would be fair to say that the FTC
has been less than effective in dealing with this problem, culminating in its
exemption of Multi-level Marketing from the recently enacted Business
Opportunity Rule.
Your two publications reflect an impressive body of research on this
topic, detailed analyses of actual profitability and the mechanics of these
plans, considerable and extensive efforts to communicate your concerns
to the Commission and other interested parties, and a thoughtful effort to
communicate with those contemplating joining these plans.
Further, the publications represent a detailed repository of existing
pyramid legislation, earnings, evaluations of a large number of multi-level
companies, the many legal cases dealing with this subject, explanations of
the mechanics of these plans, and detailed communications by interested
parties on the subject of effective regulation by the Federal Trade
Commission. The comment on 'Regulatory Capture' is compelling and
thoroughly documented.
You are to be complimented on these efforts. They fill the considerable
need for a single source of virtually all information on this subject. I would
recommend that those interested in these documents download them from
your website, as they contain a number of active hyperlinks to the
extensive documentary record involved.

Sincerely,

Bruce A. Craig, former Assistant Attorney General for Wisconsin

1
Originally The Case (for and) against Multi-level Marketing, originally published in 2011
Praise from other MLM experts:
Kudos to Dr. Taylor for shining the light of truth into every nook and
cranny of network marketing. Prudent readers should conclude that if the
so-called "MLM business opportunity" were presented honestly, no one
would buy into it.
Stephen Barrett, M.D., sponsor, Quackwatch.org and
MLMwatch.org

A truly remarkable and comprehensive resource for consumers,


lawyers, legislators and regulators. I am particularly impressed with the
detailed comparison of state anti-pyramid scheme laws, and the collection
of many other legal materials. . . you have done a beautiful job in
organizing and presenting it in a methodical fashion. I cannot imagine
anyone reading this and coming to any conclusion other than that MLM is
a monumental fraud. This book is truly a legacy of which you must be very
proud. As I have said before, in the MLM world you are the voice of one
crying in the wilderness.
From letter to Jon Taylor from Douglas M. Brooks, a Boston
attorney who has tried many MLM cases

NOTE: Both the methodology and calculations in my


research were validated by five financial experts
See Appendix 7A at the end of Chapter 7 (MLMs Abysmal
Numbers)
SUMMARY OF FINDINGS ABOUT MLM (MULTI-LEVEL MARKETING)
By Jon M. Taylor, MBA, Ph.D., Consumer Awareness Institute

My preparation for this book includes and as a better route to retirement than
(but is not limited to) the following: traditional plans.
3. MLM programs typically sell pills,
MBA with 2 years study in statistics, potions, and lotions or other products
economics, accounting, and finance that are consumable, that have unique
PhD in applied (industrial) psychology appeal, and that can be claimed to
As college and seminar instructor, taught deliver benefits not available elsewhere.
ethics, communications, salesmanship, 4. One sees a strong sense of belonging,
entrepreneurship, and management or an us versus them cultish mentality.
Initiated 47 home businesses, including
several sales oriented businesses As a business model, is MLM legal
Conducted over 20 research studies on and ethical?2
MLM and home business opportunities
Received worldwide feedback for 20 1. MLMs depend on unlimited recruitment of a
years from web site: mlm-thetruth.com network of endless chains of participants.
Reviewed applicable federal and state laws 2. As endless entrepreneurial chains, or
Tested the Nu Skin program for one year. opportunity recruitment schemes,
Analyzed the compensation plans of MLMs assume an infinite market, which
over 600 MLMs (MLM programs) and does not exist in the real world. They also
average income (loss) figures for 50 MLMs. assume virgin markets, which dont exist
Wrote and published The Network for long. They would be doomed to
Marketing Game (1997), Regulatory eventual market saturation and collapse,
Capture: the FTCs Flawed Business except that some avoid this by
Opportunity Rule (2013) and Complaints expanding (re-pyramiding) to other
Filed with the FTC against Multi-level markets and/or through the same
Marketing Programs (2014), plus this book. markets with new product offerings.
Testified as expert witness in several legal 3. Participants advance to ranks or positions
cases against MLM companies. in a pyramid (downline) of participants
Presented at state and national con- based on timing and recruitment, rather
ferences on MLM and pyramid schemes than on merit or appointment.
4. MLMs typically finance their operations
With all this background, I come to the from purchases by participants who are
conclusions below in answer to key incentivized to buy overpriced products
questions about MLM. These will be fully to qualify for commissions and for rank
explained in the chapters that follow.. advancement (to advance to higher
levels in the pyramid of participants).
With the exception of some party plans,
What is the appeal of multi-level the majority of sales are typically to
marketing? participants.
5. Typically, MLM products are unique
1. The easy money appeal of MLM is
(making it difficult to compare with
often couched in terms such as time
competing products), consumable (to
freedom (to do what you want),
encourage repeat purchases), and
perpetual or residual income (like
priced higher than products sold
authors royalties), and unlimited
elsewhere (to pay commissions on
income possibilities, with the success of
many levels of participants).
recruits limited only by their efforts.
2. MLMs are often sold as a viable
alternative to an unfavorable job market 2
For a thorough analysis of what separates MLM
from other business models, read Chapter 2.
6. MLM compensation plans are cleverly and more viral and predatory than MLM.
rigged to reward the bulk of No one has met the challenge.
commissions to TOPPs (top-of-the- 12. Some ask: Is possible to design an MLM
pyramid promoters), which is typical of that is honest and fair to all participants.
all pyramid schemes. This is due to a To accomplish this would require major
commission structure that is upside- adjustments, such as the following:
down from a legitimate direct selling a) Commissions would be paid only on
program, in which the bulk of the sales to non-participants and no
commissions are paid to the person overrides or commissions paid for
making the sale. It is this extreme purchases of downline participants.3
concentration of commissions paid to b) For each sale, over 50% of total
TOPPs that motivates them to tirelessly commissions paid by the company
promote recruitment to expand would be paid to the front-line
downlines, thereby assuring not only person who sells the products, with
their outsized income, but the MLMs amount of commissions decreasing
survival and growth. Also, continual at each higher level rank.
recruitment is needed to replace large c) There would be no minimum
numbers of dropouts, most of whom will ongoing purchase quota to qualify
have lost money. for commissions or rank
7. Another explanation for MLMs advancement.
unfairness is that relative vertical d) The number of levels on which
equality in commission structure which commissions can be paid would be
appears benign results in extreme limited to four (the maximum needed
inequality in distribution of income to to manage any standard sales
participants. (See Exhibits 7g and 7h in function, including branch, division,
Chapter 7.) This extreme inequality is regional, and national managers).
further proof that MLM is an unfair and e) Unfair features of breakage and
deceptive practice, which the FTC and highly leveraged breakaway
Attorneys General of the 50 states programs would be banned.
should be actively combatting.
8. Most MLMs become even more top- Unfortunately, to my knowledge, none of
weighted with five or more layers in their the MLM founders have taken such steps to
compensation plans more than are achieve honesty and fairness. (See "What
justified to manage the sales function. would a good MLM look like" in Chapter 2)
9. MLMs are inherently flawed, unfair, and 13. The villain in MLM abuse is not so much
deceptive profitable primarily for those the leaders as a flawed system of
positioned at or near the top of the unlimited recruitment of participants as
hierarchy of participants, which I call primary customers. MLMs enable the
TOPPs (top-of-the-pyramid promoters) transfer of money from a rapidly churning
who are often the first ones in the supply of new recruits to TOPPs,
endless chains of recruitment. New founders, and the company itself.
recruits are being sold a ticket on a flight 14. MLM promises what it cannot deliver. To
that has already left the ground. be successful, MLM promoters depend on
10. Worldwide feedback suggests that a litany of deceptions, including much self-
MLMs can be extremely viral and deception. Misrepresentations regarding
predatory. As endless chains, MLMs products, income potential, and legitimacy
quickly spread from state to state and are commonplace in MLM.4
often to vulnerable foreign markets. As a
Based on the foregoing and on the
result, they are far more prevalent than
research discussed below, if asked if MLM
legitimate business opportunities.
11. I have challenged state and federal law
enforcement officials to identify any
packaged business opportunity that is
3
systemically more unfair and deceptive, See Omnitrition case in Chapter 10..
4
See Chapter 8
is a moral or ethical business model, I would cases, monetary losses from MLM
have to answer with an unqualified no!5 participation lead to heavy indebtedness,
MLM is clearly an unfair and deceptive bankruptcy, foreclosed mortgages, and
practice and should be illegal under Section failed education and career pursuits.
5 of the FTC Act, as well as state statutes 5. Some MLM participants lose more than
that mandate against unfair and deceptive money. Divorces and rifts among
acts or practices (UDAP). Some states also extended families are commonplace. Even
have laws against endless chains,6 and suicides and murders related to
MLMs clearly violate these. However, the participation in MLM, have been reported.
Direct Selling Association (DSA) and the 6. Addiction to MLM can result from
MLM industry, has lobbied successfully for excessive commitment to MLM which
weakening of laws and rules and the neded can become a cutish lifestyle. MLM
enforcement that could offer needed junkies who have internalized its easy
protection for consumers. money appeal may find it difficult to
work again in a normal work setting. They
What are the effects of MLM on may hop from one MLM to another in
participants and on society? hopes of finding one that works for them..
7. MLM is an unfair and deceptive practice
1. Based on available company data, (UDAP) that siphons money away from
approximately 99.7% of all MLM legitimate businesses. And with the FTCs
participants lose money spending more granting of an exemption to MLMs from
on company purchases and promotion having to comply with its Business
and operating expenses than they receive Opportunity Rule, the market for legitimate
in commissions from the company. non-MLM direct selling and business
Attrition rates are high. And if one opportunities could be virtually eliminated,
removes TOPPs from the calculations of as packaged business opportunities and
average income, the loss rate is closer to formerly legitimate direct sales
99.9%, which means that the chance of opportunities are converted to an MLM
new recruits profiting is virtually zero. model to escape regulation.
2. As is true with any scam, those who
invest the most, lose the most, having Are MLMs legal? If not, what explains
accepted deceptive claims that the MLM the inaction by law enforcement?
is a legitimate income opportunity, and
having continued to invest in the vain 1. The case can easily be made that
hope of eventually profiting handsomely. virtually all MLMs are violating some
3. Sales reported by MLM companies federal and state laws, although law
represent losses to participants. So based enforcement seldom acts against them
on DSA statistics, aggregate losses7 partly because victims of endless
suffered by tens of millions of victims chains rarely file complaints. For the
exceeds ten billion dollars a year in the same reason (as well as financial
U.S., with losses suffered increasingly by support from MLMs and the DSA see
vulnerable populations overseas. This #3 below), the Better Business Bureau
means that total aggregate losses from seldom issues a negative report on
hundreds of millions of victims worldwide major MLMs. The media have been
since the 1979 FTC v, Amway decision largely silent about MLM abuses.
(allowing Amway to continue its endless 2. The DSA, together with major MLMs,
chain recruitment scheme) would amount function as a cartel to choreograph
to hundreds of billions of dollars. deceptive arguments defending the
4. Damages from participation in MLM are industry and to weaken laws and
widespread among participants. In many regulatory efforts against product-based
pyramid schemes. Through promised
5
See Chapter 12 votes and carefully placed political
6
See Appendixes 10B and 10G in Chapter 10 contributions to Attorneys General and
7
These losses are counted as sales by the DSA and other key politicians, they have been
MLM industry.
successful in getting laws passed in Utah MLM is not legitimate direct selling!
and other states that exempt MLMs from
prosecution as pyramid schemes. They Recruitment-driven MLMs (which is
have donated to the political campaigns of virtually all MLMs) can be distinguished
presidential candidates and to those with from legitimate direct selling by the following
oversight responsibility for the Federal characteristics in their compensation plans:
Trade Commission to assure that no 1. They assume unlimited recruitment of
significant action is taken on the federal endless chains of participants as
level by the FTC or any other agency. primary customers, completely ignoring
They have also recently influenced the laws of supply and demand.
establishment of a direct selling caucus 2. Except for TOPPs, participants advance
in Congress to protect their interests. by recruitment, rather than by
3. Even the Better Business Bureau is appointment like other businesses.
corrupted by support from the DSA/MLM 3. In order to qualify for commissions or
cartel, members of which are corporate advancement, participant must make
sponsors of the BBB. Amway, for minimum incentivized or pay to play
example, gets an A+ rating from the purchases of products or services.
BBB which says more about the BBB 4. Most of the commissions paid by the
than it says about Amway. company are paid to those at or near
4. Regulators, the media, and MLM the top of a pyramid of participants
victims, have become conditioned to often the first to join. Founders may also
focus on the question of whether or not skim a percentage of all revenues.
an MLM is a pyramid scheme. Since the 5. For most MLMs, company payout is to five
DSA/MLM lobby has obfuscated this of more levels of participants, with
issue with the indeterminate question of commissions to those at the bottom levels
what percentage of products are seldom enough to cover the cost of pay to
consumed, nothing gets done. The issue play purchases and other expenses.
of whether or not MLM as a business
model and industry is structurally flawed Actions needed
and fundamentally an unfair and
deceptive practice is more easily 1. Consumers, law enforcement, and
determined, as this book proves. the media must get informed; and
5. Most MLM participants spend no more regulatory officials must be willing to
than a few hundred dollars in products expose and challenge the inherent
and services and then drop out. They are flaws and unfair and deceptive
the lucky ones. Despite having spent practices in the MLM industry.
more than they received, few blame the 2. Crucial information must be
company for their losses even losses of disclosed to prospects to make
many thousands of dollars. They have informed decisions about MLM
been taught that they not the company participation, such as average
are responsible for any failures. They are commissions from and payments
kept in ignorance about unfair and to the company for all participants.
deceptive practices in their MLM program. 3. MLM promoters must not be allowed
6. The silence of victims of MLMs is also to make (or imply) promises of
explained by the fact that in every endless substantial or residual income potential.
chain, major victims are also perpetrators, 4. A 7-day waiting period should be
having recruited as many people as required before any investment is
possible to recover costs of participation. made by prospects.
So they fear self-incrimination if they file a 5. Victims must be more active in
formal complaint, and they fear complaining to authorities.
consequences from or to those they 6. Class action lawsuits and filings in
recruited which often include close Small Claims Courts should be
friends or family members. pursued to recover damages.
Conclusion definition & effects of MLM assume virgin markets, which cannot exist
for long. Since MLM compensation plans
Persons honestly seeking a good under-
are heavily weighted towards recruitment,
standing of multi-level marketing (MLM) find
rather than retail sales, stable retail markets
that MLM does not yield itself to a short and
never materialize. Consequently, MLMs
simple definition. I conclude with what
I believe to be the only accurate, research- must re-pyramid (expand) into new
based definition of the business model labeled markets to compensate for saturation of
multi-level marketing. This definition applies existing markets. And with its high attrition
to all of over 600 MLMs I have analyzed: rate, constant recruitment is necessary to
replace dropouts. This re-pyramiding and
Multi-level marketing (MLM) is constant churning of recruits is necessary to
promoted as direct selling; but in fact, prevent total market saturation and
rewards are stacked in favor of collapse, as is true of any pyramid scheme.
recruitment, rather than sales to the public. In addition, some MLM recruiters sell
MLM is characterized by all of the following: books, lead generation systems, and other
(1) Endless chains of participants are
sales tools to assure success, but which
recruited into the bottom level of company-
wind up increasing costs and eventual losses.
sponsored pyramids of participants,
(2) Advancement up the levels in the MLMs depend on a myriad of mis-
pyramid is achieved by recruitment and/or representations8 to survive and grow and to
purchases, not by appointment, defend against regulatory action. Exaggerated
(3) Minimum purchases are required to product and income claims are common in
qualify for commissions and/or to attain or recruitment and in company communications.
maintain ranks in the pyramid, and Prospects are typically lured into MLM
(4) The bulk of rewards are paid with exaggerated product and income
primarily those at the top of the pyramid. claims. Since approximately 99% of
participants lose money, most eventually
NOTE: This set of four distinct
drop out, to be replaced by a continual
characteristics is not found in any other type
stream of new recruits, who are likewise
of business except pyramid schemes. In
destined for loss and disappointment.
fact, the fundamental structure of MLMs is
virtually identical to that of classic, no- MLMs are therefore inherently flawed
product pyramid schemes, except that in and have been proven to be the most unfair
lieu of cash exchanged directly between and deceptive of all purported business
participants, products are purchased and opportunities.9 Technically, as extremely
commissions processed through an MLM unfair and deceptive acts or practices UDAP),
company sponsor. Such commissions are MLMs in the USA violate Section 5 of the FTC
drawn chiefly from purchases of their Act, as well as UDAP statutes in many states.
downline (those recruited beneath them). As recruitment-driven systems, MLMs
It is appropriate to refer to MLMs as can also be extremely viral and predatory.
product-based pyramid schemes. MLMs, or product-based pyramid schemes,
do far more damage than classic, no-product
This definition of MLM requires explanation pyramid schemes by any measure loss
tion of its assumptions and effects, which rates, aggregate losses, and number of
have been identified from 20 years of victims. Tens of millions of MLM victims suffer
research and worldwide feedback. Both the tens of billions of dollars in losses every year.
definition and the effects described below MLM may be the most successful consumer
provide a true and complete picture of multi- fraud in history.
level marketing as a business model and as While financial losses can be significant,
an industry, which again has been adverse effects can also sometimes be seen
confirmed in analyses of over 600 MLMs:
8
As a business model incentivizing See Chapter 8, which lists and debunks 111
unlimited recruitment, MLMs (MLM deceptions used in MLM recruitment campaigns.
9
See the authors report titled REGULATORY
programs) assume an infinite market, which CAPTURE: The FTCs Flawed Business Opportunity
does not exist in the real world. MLMs also Rule, which can be downloaded from his web site at
mlm-thetruth.com
in bizarre or cultish behavior, divorces, loss of MLM is a class of systemic fraud,
social capital or ruined relationships with meaning that it is not so much the intentional
family and friends, and even addiction to fraud of individual perpetrators that causes
MLMs empty promises. Some sacrifice the damage, but it is the underlying system
careers or education to pursue MLMs that is flawed and fraudulent. Though MLM is
vaporous promises of easy wealth (time a fundamentally flawed business model
freedom or residual income) and a manifested in bogus business opportunities,
mystique of personal and spiritual fulfillment. MLMs are protected by the FTC with an
________________________ exemption from having to comply with its
Business Opportunity Rule which was
Closing comments
originally intended to protect the public from
The above definition is strengthened by such practices. As an unintended
information from the chapters that follow. consequence, other packaged business
MLM is dependent on aggressive opportunities will be incentivized to adopt the
recruitment of new recruits as primary same flawed MLM model to avoid having to
customers. Products are overpriced to comply with the Rule hurting rather than
accommodate large downlines. Loss rate helping those they target.
___________________________
and attrition rates are extremely high, and a
*See Multi-level Marketing Unmasked, Chapter 8,
myriad of misrepresentations are necessary which lists and debunks 111 deceptions used in MLM
to lure new prospects. And because MLM recruitment campaigns.
victims seldom file complaints with law ** See REGULATORY CAPTURE: The FTCs Flawed
enforcement, there is little incentive for law Business Opportunity Rule
enforcement to act against them or for
legislators to enact better laws to protect
against MLM fraud.
Ch.1 -1

INTRODUCTION: MLMs appeal and questions to be answered

Contents can earn a little extra cash for Christmas or for


family vacations by working seasonally.
Table of contents And of course you cant beat the feeling
Preface of camaraderie that MLM offers. You are
Letters of endorsement
told that you can be in business for yourself,
Introduction: MLMs powerful appeal Intro.1
The Amway precedent 1 but not be by yourself, and that in helping
A much needed investigation 2 yourself, you will be helping others often
The many questions to be answered 2 hundreds in the organization you recruit and
Is MLM an unfair and deceptive practice? 3 build, who look to you for support, as they
The book unmasks the mystique of MLM. 3 each build their own business under you.
The authors $10,000 unfair and Robert Kiyosaki, author of Rich Dad,
deceptive practices challenge 4 Poor Dad stated: MLM levels the playing
Qualifications of author/analyst 4 field and allows the average person to
Source material for this book 5 become financially free. This means not
Recommended reading & web sites 5
having to punch a time clock, the time
freedom to pursue other interests without
MLMs powerful appeal having to worry about money, and the
means to be in control of your future.10
People join an MLM for a variety of Who would not want all that?
reasons. Most are recruited by a family
member or friend or from contacts as work.
Some learn about a program over the Internet. The Amway precedent
The products may seem to answer
some unmet need, such as protection from In 1979, James Timony, a rookie FTC
illness or aging. They may be very unique Administrative Judge wrote the controversial
and offer benefits that promoters claim are decision that Amway was not a pyramid
not available elsewhere. scheme. 11 This ruling assumed
The opportunity to be self-employed from Amways compliance with
home appeals to many who are tired of certain retail rules to
depending on fickle employers who can lay assure that products were
them off at any time. They see their work as sold to the public and not
dead-end jobs with no real long term just stockpiled. These
potential. Others are unemployed and find in rules were never
MLM the chance for at least some income. significantly enforced.
Even some professionals tire of trading time MLM promoters cite the Amway
for money and like the option of owning a precedent as justification for their programs, in
business that promises passive income. spite of mounting evidence of
MLM offers an inexpensive alternative to misrepresentations in MLM recruitment
more expensive options for owning a campaigns and high loss rates among
business. It can cost a small fortune to buy a participants. Thousands of MLMs have come
franchise or an established business from and gone since 1979, and many
someone else, and starting a business from hundreds remain spreading
scratch may take months to get off the virally from state to state and to
ground. MLM is easy to get into and appears vulnerable markets overseas.
to be a good way to be your own boss. Anyone reading the evidence with an
Some get into MLM because of a open mind will understand why I and other
promoters promise of virtually unlimited consumer advocates lament the Amway
income, or at least income proportional to ruling and failure to take remedial action
the time and effort put forth. But some get
into MLM in hopes of supplementing their 10
Cited in The Truth about Multi-level Marketing, by
income, paying off debts, or financing college Angela Lee betternetworker.com, June 26, 2011
for their children. Others are led to believe they 11
93 F.T.C. 618, 716-17 (1979).
Ch.1 -2

since as repudiation by FTC officials of the The many questions to be


agencys mission to protect consumers from
unfair and deceptive acts or practices in or
answered in this book
affecting commerce.12 Is MLM a viable business model? Or is it
This is an important topic because since seriously and fundamentally flawed?
1979, hundreds of millions of MLM Is MLM a pyramid scheme in disguise?
participants have in the aggregate been
How can MLM be
affected in amounts totaling hundreds of
clearly differentiated from
billions of dollars worldwide. And whether
other business models?
these participants were benefitted or
What is the impact of
victimized is a topic of hot debate between
MLM on individuals,
those who see MLM as a legitimate type of
families, and on society at
direct selling or home business opportunity
large?
and those who see it as an inherently flawed
unfair, and deceptive business model How much money is
gained or lost individually
causing nearly all participants to suffer losses,
only to enrich founders and those at or near and in the aggregate?
the top of their respective pyramids of Are rewards proportional to effort; or do
participants who are generally the first ones those who invest the most, lose the most?
to join the endless chains of recruitment. Should those who fail, blame themselves
for not working the system or blame the
MLM as a scam?
A much needed investigation Can MLMs with their endless chain of
recruitment continue indefinitely, or are they
This independent detailed investigation destined for saturation and ultimate collapse?
is long overdue. A survey of legal and Are MLMs profitable as business
business journals, Internet web sites, and a opportunities? And is a lifetime of residual
library of MLM promotional and training income possible for all who work hard at
materials yields a mountain of opinions on MLM?
both sides of a very contentious and Can a person profit from working in MLM
ONGOING debate about the legitimacy of just part-time or seasonally?
MLM. But nothing approaching this level of
Is MLM an honest business, or is it a
research and analysis on the underlying
system dependent on misrepresentations
business model has ever been undertaken
and unfair business practices?
by a qualified independent research entity
Are some MLMs legitimate, and others
not underwritten by the MLM industry. I
scams; and how can one tell the difference?
have brought together not only a brief
sampling of opinions on both sides, but an Is a good MLM an oxymoron?
assimilation of analytical thinking and Can everyone profit from MLM? Or is it
independent research that effectively just the founders and those at the top levels
answers a host of questions. that reap most of the company payout?
To illustrate the many facets of this Do most recruits merely join to get the
topic, the list below is just a sample of the products at a discount as promoters claim?
many questions that have arisen in my 20 Are products sold by MLMs what
years of research on this topic and that will promoters claim they are? Or are they
be addressed in this publication. In overhyped and misrepresented?
addressing these issues, I make no claim to Does MLM cut out the middleman? Or
cover every possible aspect of MLM, but are MLM products overpriced to pay off the
surely those who take the time to read this many levels of distributors?
material will have a much more thorough Are prices of MLM products competitive
understanding of what they need to know to enough to be sold at listed retail prices? Or do
make decisions regarding participation in MLMs depend on purchases by participants
and/or regulation of this industry. for most of their sales revenues?
12
15 U.S.C. 45(a)(1)
Ch.1 -3

Do MLMs foster good relationships? Or As a business model, is MLM an


does a person risk squandering one's social
unfair and deceptive practice?
capital by participating in MLM?
Does MLM invite openness, or does it Many look at MLM as a legitimate
lead to more closed and cultish behavior? business model and attempt to single out
Do endorsements by famous people and individual programs as bad actors. However,
support of charities make MLM legitimate? in chapters 2 through 8, the reader will find
Do success tools really benefit users, compelling evidence for the extreme
or do they primarily enrich upline sponsors? unfairness and deceptive nature of MLM as
Does the DSA (Direct Selling business model and as practiced throughout
Association), the MLM lobby, serve only the the industry. Technically, this should make
interests of its members, or does it also MLMs subject to prosecution under Section 5
with its Code of Ethics seek to protect of the FTC Act, as well as statutes in some
consumers from harmful programs? states against unfair and deceptive practices
Do its chance elements qualify MLM as or endless chain recruitment schemes.
Loss rates are extraordinary averaging
a form of gambling, or as a lottery?
99.7% (or about 99.9% for new recruits) for
Are MLMs legal everywhere? Or are
the MLMs for which I have been able to
they technically legal in some jurisdictions,
obtain relevant data. This in itself would not
and not legal in others?
be so bad, except that it is promoted as an
If MLM is technically illegal in some income opportunity or even as a business
states, why are they still operating?
opportunity a misrepresentation in itself. As
Where are consumer protection will be explained in Chapter 7, the odds are
agencies, such as the FTC, in all this? Do far better at the gaming tables in Las Vegas.
officials have the skills, the resources, and After reading these chapters, the reader
the will to challenge fraudulent MLMs? may wonder if it is appropriate to refer to an
Is MLM ethical? Is unethical behavior of MLM such as Nu Skin, with its inherent flaws,
participants rewarded more than ethical as a business at all. Some who are familiar
behavior? with MLMs abysmal statistics feel it is more
What actions can a victim take to appropriate to refer to any MLM as a scam.
recover losses from MLM?
Can a person be addicted to MLM? If
so, what can friends and family members do The book unmasks the mystique
to deprogram an MLM junkie? of multi-level marketing.
What actions are needed to protect the MLM lobbyists and defenders have
public from unfair and deceptive acts or managed to confuse and obfuscate the
practices? realities of the business model called multi-
level marketing. Reduced to its essence,
While a resolution of these issues may
MLM as a business model is based on
seem a daunting task, I am confident that
unlimited recruitment of endless chains of
these questions are answered here as well
participants, as are pay to play chain letters
as they can be answered from available
and classic no-product pyramid schemes
research, and that all who read with an
both of which are illegal. In fact, every one of
open mind will be better able to answer
the compensation plans of the 600 MLMs I
these questions for themselves. Hopefully,
have analyzed assume an infinite market
readers will also be willing to share this
which does not exist in the real world. They
information with others to protect them from
also assume virgin markets, which dont exist
loss and disappointment.
for long, necessitating that the MLM
promoters enter or re-pyramid13 into new
markets with the same deceptive promises of
residual or even unlimited income.

13
The term re-pyramid will be explained in Chapter 3.
Ch.1 -4

MLM is almost always unprofitable for where my research has taken me. At one time
participants, except for TOPPs (top-of-the- I was actually quite enthusiastic about MLM.
pyramid promoters) at or near the top of the But as my research, experience, and
pyramid who are usually the first ones to understanding of the unfairness and
join and who may profit from the purchases of deceptions in the fundamental MLM business
what is often a huge downline of recruits model grew, I became increasingly critical of
churning beneath them. Typically, MLMs have the MLM industry. I am now convinced that
little sustainable customer base and are no modern business is more unfair and
primarily dependent for revenues from deceptive than multi-level marketing.
purchases of a network of participants 99% Chapters 2 through 7 demonstrate the
of whom lose money. unfairness of MLM as a business model and
Thus, MLM as a system is fundamentally as an industry. In Chapter 8 (A Litany of
flawed, unfair, and deceptive. In addition, Misrepresentations) is a list of at least 111
worldwide feedback suggests that MLM is typical misrepresentations used in MLM
extremely viral and predatory. The evidence recruitment which are refuted one by one.
from independent research as reported in
this book will clearly support these
conclusions. This is why the case for MLM is The authors $10,000 unfair and
not given much attention in this work, though deceptive practices challenge
some typical arguments put forth by MLM
promoters and defenders are briefly After 20 years of research, I challenged
discussed, where appropriate. anyone in law enforcement, academia, or
The FTC considers classic, no-product the media to identify any purported business
pyramid schemes unfair and deceptive and opportunity that is more unfair and
therefore illegal14. Bruce Craig, former deceptive and more viral and predatory
assistant to the Attorney General of than MLM. FTC and state AG officials were
Wisconsin (who worked on several early mailed copies of my research and told that If
MLM/pyramid scheme cases) wrote: The by September 1, 2015, any of them could
premise of multi-level vs. pyramid meet the challenge (as specified in
marketing may well represent a Appendix 10A), I would take $10,000 out of
distinction without a difference.15 (See his retirement and give it to his/her favorite
Appendix 2F) The addition of products may charity. None of them even attempted to
merely serve to disguise or launder the meet the challenge.
investment in a pyramid scheme.
This is not merely author bias. Looked at
objectively, any independent analyst with Qualifications of author/analyst
basic understanding of markets and statistics One of the common criticisms by pro-
who had objectively reviewed this research industry spokesmen is that I dont
would agree with this conclusion. And to understand the MLM business or that I lack
those who claim I am biased in my research the qualifications to make rather harsh
and writings, I would respond that I have gone judgments of the industry.
14 It might be helpful to list my
In a letter to me dated May 22, 2001, FTC attorney
Robert Frisby wrote: Section 5(a)(1) of the Federal
qualifications which could be ideal for an
Trade Commission Act, 15 U.S.C. 45(a)(1), states expert witness in MLM cases:
that "Unfair methods of competition in or affecting Solid business education a two-
commerce, and unfair or deceptive acts or practices year MLM degree with extensive
in or affecting commerce, are hereby declared
unlawful." While the Federal Trade Commission Act
training in micro economics,
does not specifically address pyramid schemes, such statistics, accounting, and finance.
schemes have been deemed unlawful under the Consultant and expert witness in
Federal Trade Commission Act. In re Koscot numerous legal cases related to
Interplanetary, Inc., 86 F.T.C. 1106 (1975).
15 MLM and consultant/advisor to
Letter dated February 25, 2000, from Bruce Craig to
Robert Pitofsky, Chairman of the FTC (Appendix 2F) hundreds of persons seeking advice.
and the official who drafted the Commissions 1979
Amway opinion
Ch.1 -5

Ph.D., with training in performing a In making decisions on which research


research, and subsequent and comments to include in the book, I
experience at two universities assume full responsibility. However, I am
evaluating the research of others confident based on extensive training,
Experience teaching and writing on research and experience (see Chapter 1)
entrepreneurship, business ethics, that this book will be the most thorough and
and money management. reliable overall source of information
At least 25 years experience and available on the viability, profitability,
research in the field of home legality, and ethics of MLM as a business
business opportunities, and the need model; on the consequent unfair and
or desire to work from home deceptive practices in the industry as they
Experience as a distributor in an affect consumers; and on ways to protect
MLM program, having succeeded at consumers from major losses.
recruiting a downline for at least a The issue of consumer harm which
year. (Except for top distributors, this book addresses in depth has
success did not yield profits.) relevance both for consumer protection and
20 years experience as a consumer for legal or regulatory actions. It is my hope
advocate in the field of MLM fraud. that this book will serve as an invaluable
Analysis of the compensation plans of tool for consumer advocates, law
over 600 MLMs, after having enforcement officials, educators, media
developed a model that defines MLM reporters, and MLM recruits and prospects
(product-based pyramid schemes), faced with decisions about participation. It
and reveals MLMs to be recruitment- should also be helpful as a primary
driven, top-weighted, and financed reference guide for plaintiff attorneys
primarily by internal consumption. representing MLM victims.
Author of two books and numerous NOTE: This information has been updated
research reports on MLM topics several times. If any of the latest statistics or
references have changed slightly since this
To put anyones mind at ease on this printing, I am fully confident that the analyses
subject, I am telling my story in Chapter 1 and conclusions will still remain valid.
Anyone seeking an expert for consultation
or who wants more information about me is Recommended reading and
welcome to write for my full vita, or they can
download it from the Consumer Awareness
annotated web sites
Institute page at www.mlm-thetruth.com For serious students of the subject, I
would strongly suggest reading the rather
lengthy article titled All you need to know
Source material for the book about MLM. In it you will find thorough
The information for this book is reporting on legal issues related to MLM.
compiled from extensive research and Though very factual in her approach, the
writing I and other independent analysts author has been sued for expressing her
have done, while incorporating over 20 opinions and prefers to remain anonymous.
years of worldwide feedback. Most of the For the article and interesting details, go to
information about specific MLMs is http://www.financialindustryscam.com/mlm.htm
downloaded from their company web sites. For general legal background, the
Additional input from regulators, attorneys, serious student will benefit from an older, but
scholars, and other independent consumer extremely relevant, article published in the
advocates has been utilized. Where William and Mary Law Review entitled:
appropriate, communications from MLM Regulation of Pyramid Sales Ventures, go to
defenders has been incorporated, even http://scholarship.law.wm.edu/wmlr/vol15/iss1/6/
though their arguments may seem Several treatises written by Robert
convoluted, deceptive, and/or misleading. FitzPatrick of Pyramid Scheme Alert are
very helpful in gaining a better
Ch.1 -6

understanding of the subject. They can be A group of us consumer advocates have


downloaded from his two web sites a web site on which is posted a petition titled:
www.pyramidschemealert.org and Global Coalition Petitions FTC to Protect
www.falseprofits.com which also has some Consumers against Unfair and Deceptive
insightful blogs worth reading. Practices in the MLM (multi-level marketing)
I also highly recommend the following: Industry. Visitors to the site are invited to sign
Whats Wrong with Multi-level Marketing, the petition and post their complaints. Go to
by Dean VanDruff, which presents powerful www.mlmpetition.com
arguments to help grasp the fundamental William Bill A. Ackman, founder of
flaws in MLM. Go to www.vandruff.com Pershing Square Capital Management, gave
www.mlmwatch.org, one of several a presentation at a Sohn investor conference
informative web sites by Dr. Stephen
December 20, 2012, at which he claimed to
Barrett, focusing on questionable
supplements and other health quackery, have proven that Herbalife was a pyramid
which seems to be a favorite product scheme. He shorted the stock to the tune of a
category for MLMs. billion dollars, betting the stock price would
www.sequenceinc.com sponsored by eventually drop to zero. Other hedge fund
forensic accountant Tracy Coenen. Check managers invested hundreds of millions of
out her articles on pyramid schemes. dollars against him, and a battle of counter-
A scholarly article titled Marketing
investments and arguments on both sides
Fraud: An Approach to Differentiating
Multilevel Marketing from Pyramid ensued. Many articles appeared on the
Schemes16 was written by economists investor web site www.seekingalpha.com. For
Peter VanderNat (with the FTC) and William some well-researched articles from Pershing
Keep and has been referenced by the FTC Square Capital Management, go to -
in connection with the Business Opportunity www.factsaboutherbalife.com. Particularly
Rule, as discussed in Chapter 2. However, helpful is their video PyramidSchemes: A
the article assumes that MLM is a legitimate
Primer. Everyone should see it.
business model, an assumption that must
be challenged, based on research and
analysis reported in this book.
Dave Ritchie, who lost the love of his Please read this book
life over her addiction to MLM, presents
some interesting experiences and insights
carefully, then pass it (and
in his web site at www.scamm.org. our web address) on to
Many other useful reports and blogs someone else, or better yet
are available at www.mlm-thetruth.com. And send to your entire email (or
check out numerous other recommended
web sites, which are annotated for the
Facebook) list the link for
readers convenience. Go to downloading it and suggest
www.mlm-thetruth.com/updates/recommended-sites/ that they do the same. Then
If you want specific information on ask that they each
specific MLM programs, by going a Google
search, you can usually locate numerous web
encourage those they
sites touting the MLM. But if you want to know contacted do the same for
the downside for any given MLM, just enter their contacts. You can help
the name of the company and add search establish an endless chain of
terms such as scam, fraud, complaints,
legal actions, etc.
truth-telling to counter the
deceptions passed along the
16
See Peter J. Vander Nat and William W. Keep, chains of MLM recruiters.
Marketing Fraud: An Approach to Differentiating
Multilevel Marketing from Pyramid Schemes, 21
Journal of Public Policy & Marketing (Spring 2002),
(VanderNat and Keep) at 140.
Ch.1 -1

Chapter 1: MLM UNDER THE MICROSCOPE why and


how the research upon which this book is based was
undertaken, and why the author can speak with
authority on the subject

Chapter contents Extensive writings on MLM quoted by


My background and qualifications 1-1 attorneys, legislators, and the media
I go public and initiate serious research 1-5 Presentations to regulators at
I share my findings with regulators, nation-wide conferences on MLM
attorneys, the media, consumers, Promotion of legislation and rulings
and consumer advocates. 1-7 to protect against MLM fraud.
Legislators and regulators yield to Consultant and expert witness in many
DSA/MLM lobbying, creating a
legal cases regarding MLM abuses
vacuum in consumer protection. 1-9
My resolve to do something 1-9
Some may ask what qualifies me to do
this research and to pull all this material
My background & qualifications together in an authoritative book. Thats a fair
question and deserves an answer.
Important qualifications for an Actually, my whole career led to my
authority on MLM. If a top consultant were expertise and consumer advocacy in this
needed to sort out complex issues related to arena. Though the following sketch of my
the legitimacy of MLM, what would his ideal background is lengthy, it should forever put to
set of qualifications look like, including rest the uninformed opinions of some critics
education and both life and that Jon Taylor "doesn't have a clue what
career experiences? I think MLM is all about."
the following list, which is As a young man, the last thing I would
what I bring to the task, have imagined was my stepping forth as a
answers that need. This is leading authority on multi-level marketing.
not to boast just a But fate or an overruling providence
summary of my background seems to have pointed me in that direction
as it applies to this topic: from my early years as a wide-eyed seeker
Expertise in business analytical skills of what the career world had to offer. It is
ideally an MBA degree as though my whole life was somehow
Doctoral level research, training, and pointed toward this advocacy on behalf of
experience evaluating others research consumers and regulators struggling with
the exploding phenomenon of multi-level
Many years of experience in direct
marketing, or the commonly accepted
selling and in sales management
acronym MLM.
A wide range of entrepreneurial and
home-based ventures
Analytical skills and a solid
Direct experience in a leading MLM background in sales, entrepreneurship,
and success in building a downline and ethics. I graduated in education and
Experience analyzing hundreds of taught religion at the secondary level for two
MLMs, using a well-researched and years before returning to Brigham Young
consistent analytical model University to complete a full-time MBA
Compilation of the experience of program at Brigham Young University,
thousands of participants in a wide requiring two years of coursework in
range of MLM programs economics, statistics, finance, accounting,
Communications with top executives and the analytical skills essential for business
and communicators of leading MLMs success. From this training, I gained the skills
Strong grounding in ethical principles, needed to analyze business options and to
including authorship on MLM ethics
Ch.1 -2

assess their profitability and viability. I also which could be operated from home.
performed research on entrepreneurship and Interestingly, MLM promoters scrambled more
led a group project surveying corporate aggressively than any of the other companies
executives on Sales as a Career Option for for the best booth locations.
College Graduates. This was at a time when
both sales and entrepreneurship were not yet Serial entrepreneur for sure. Because
considered respectable topics in academia. of my creative inclinations and familiarity
In subsequent years, as an adjunct with the vast array of self-employment
instructor at four different universities, I taught options, I started one business after another
personal finance, entrepreneurship, business as a serial entrepreneur. I didnt enjoy
ethics, communications, and management managing them, just creating them from
all of which came in handy later as a scratch often a business concept that had
consumer advocate, communicating about never been tried before. For those ventures
complex MLM issues. I refined and taught that failed to show positive results, I learned
skills needed for successful entrepreneurship to cut bait early and not continue throwing
and sales programs, as well as ethical good money after bad. I would shut it down
business practices. and begin again with another concept for a
Coincidentally, I founded the non-profit venture waiting in the wings.
Consumer Awareness Institute to conduct Conversely, as soon as a business
research and teach seminars related to began to show significant profits, I sold out
personal finance and entrepreneurship and went on to create another venture. As
and wrote several articles that were expected, some failed, and others
published by various consumer and succeeded; but in the process I learned
entrepreneurship magazines. Ive also some valuable lessons on what is required
published several consumer guides, some to start and build a successful home
for the distribution through group and business With careful research and good
commercial channels and some for Internet marketing, about half of these ventures
consumption. For each project on an ad produced profits within the first few months.
hoc basis as needed I consult other Also, because my funds were limited,
experts in the field or hire help usually all these business startups were bootstrap
college students. operations, requiring little capital. Such
ventures nearly always required much
salesmanship, so I honed my sales and
marketing skills and trained others in the
skills needed to promote new ventures. I
know what legitimate selling entails.
Over a period of 30 years, I founded or
consulted in the founding of over 40 home-
based businesses. These included an
Home income opportunities galore. In
educational game simulation company, an
the late 1970s, as a young widower, I was
advertising and public relations agency, a
determined to find ways to support my two
training video preview service, a national
small children without leaving home. This led
motor home rental referral agency, pre-need
to extensive research on the whole field of
funeral sales programs, radio transmission
home-based business opportunities. I read all
for high school driver education, publishing
I could on the topic and undertook research
ventures, numerous trade shows, several
for a planned national Income Opportunity
traveling seminars, centralized seminars
Directory. The project outgrew me, as I
transmitted by satellite, a nationwide nanny
uncovered thousands of income options. But I
screening and referral agency, and
learned of the vast opportunities available
research-based resume and self-marketing
outside the standard job market.
programs. One could say I was a bootstrap,
I sponsored a trade show called The
serial entrepreneur.
Income Opportunity Show, to showcase
income or business opportunities, many of
Ch.1 -3

Direct selling experience. Along the entrepreneurship, and ethics, and having
way, I often engaged in direct selling, which been a successful salesman and
proved to be the most profitable of the many entrepreneur, I was skeptical of recruitment-
income options in which I participated. I paid driven schemes labeled as network
much of my college expenses selling marketing or MLM.
encyclopedias, and I won many However, under pressure from respected
salesmanship awards when I sold insurance friends to join various MLM programs in 1994,
and pre-arranged funeral plans. I do know I considered doing a one-year test of an MLM
the difference between legitimate direct selling that my research led me to believe was one of
and pyramid or chain selling. the best of the MLMs I could join Nu Skin. I
wanted to prove to myself and
Residual income and legitimacy. to others whether or not MLM
I provided consultation for mid-career was a legitimate business
changers, many of whom were seeking my model. Those who recruited
guidance in pursuing small business or self- me claimed that with my
employment options. Also, from authoring capabilities and contacts, I
books and from promoting health insurance could rise to the top level of Blue Diamond
and other programs for small businesses, I within two years and that those at this
experienced the luxury of residual income exalted level earned an average of over
frequently cited by MLM promoters as the $750,000 a year.
inevitable result of building a downline of I told myself that if that were true, I
distributors (or so they claim). could live on that. But if it proved to be just a
I was careful to assure that all of these money trap or disguised pyramid scheme,
ventures were organized and operated using as I suspected, I would tell the world about it.
the strictest of legal and Prudence dictated
ethical standards. Based on that before finally joining,
my MBA training, all this $750,000 per year! I told
I do some due diligence
experience, and the ethical myself that if that were by reading on MLM and
principles I have always true, I could live on that. by checking out Nu Skin
held and taught, I was in a But if it proved to be just a and other MLMs with the
strong position to discern disguised pyramid scheme, Consumer Protection
between businesses that as I suspected, I would tell Division at Utahs
were legitimate and those the world about it. Department of
that were not. Commerce,
as well as with the Better
Doctoral studies, research, and
Business Bureau, which had
teaching. Midlife in my varied career, I
received few complaints against
completed doctoral studies in Applied
Nu Skin. Both gave out literature
Psychology at the University of Utah. This
that was favorable to MLM,
gave me research skills that were extremely
assuming the company was financially solid
helpful in my consulting, in teaching adult
and that legitimate products were offered.
education classes and private seminars, and
I later learned that at least one of the
in my independent research on many topics,
pieces of literature handed out was supplied
including MLM. Also, for a brief period, I
by the Direct Selling Education Foundation,
worked on the administrative staff of both
sponsored by the Direct Selling Association
Brigham Young University and the University
(DSA), which lobbies for the MLM industry.
of Utah, evaluating the research of others.
But at the time, it seemed credible.
First-hand experience with MLM Finally convinced, I dragged my suspicious
Been there, done that. I had been wife JoAnn out to a couple of Nu Skin
aggressively recruited many times by various opportunity meetings. The pep rally atmosphere
MLM participants and witnessed firsthand was a big turn-off for her. She concluded,
their powerful motivation to recruit, using "I have a bad feeling about this."
dubious and deceptive recruiting methods. But I persisted, and she reluctantly gave in to
But having taught college classes in finance, my promise to try it for a year - and then re-
Ch.1 -4

evaluate the program. I felt comfortable with this campaign, luring prospects of the Nu Skin
trial period because in all my previous ventures I business opportunity to buy a business in
could assess the potential profitability of a a box, which consisted mostly of an
business within the first few months. expensive package of products to become a
As recommended, I bought five of starter business builder.
packages (for about $1,600) to jump-start five
new recruits, which not only helped me to Wanna play? While introducing new
advance in the distributor hierarchy through recruits to Nu Skin, I often asked them to
their "fast start" program, but also gave me a attend opportunity meetings at which a
powerful incentive to recruit to recoup my high level distributor would give a
investment. Fortunately, as a researcher I kept presentation touting the benefits of Nu Skin
detailed notes of my experiences and records and of what was then referred to as
of expenses while recruiting for Nu Skin. network marketing.
One of these speakers presented Nu
I drank the Kool-Aid. My decision Skin as a game. Just like any game, the
was to give total dedication to the program person has to be willing to enter the game
for at least a year, as it to gain any fun from participating. He
would not be a valid test pointed out that the winners in this game
otherwise. Even with my would be handsomely rewarded as much
extensive background in as $750,000 a year, which was what Blue
math, entrepreneurship, and Diamonds were then averaging.
sales, I drank the Kool-Aid At the close of his presentation, he
and eventually bought into would challenge us to play the game of the
the whole MLM mentality. Nu Skin version of network marketing. His
Looking back, I am ashamed for question Wanna play? was intended to get
having overlooked MLM's mathematical us to sign up right then. He said you never
trick the promise of an unlimited income know how a person you recruit might catch
from an endless chain of recruitment. This fire and make you rich from the downline he
was cognitive dissonance personified. I might build, from which you could draw
became a believer. commissions. In retrospect, this appeal to
I did everything my company and upline chance is grounds for the application of
recommended subscribed to and tried a lottery statutes to MLM in some states. (See
wide range of their products, recruited Chapters 2 and 10.)
people I knew, sought any referrals I could
get, advertised after exhausting my warm The 3-foot rule. I became a serious
market of friends and family, attended all player of this network marketing game. I read
the training and opportunity meetings everything I could on the subject, followed
(conducting some myself), and used my suggestions of my upline to the letter, and
best efforts to train and motivate my recruited aggressively. I consistently applied
recruits. the 3-foot rule everyone within three feet of
I tried selling Nu Skins nutritional me was a prospect.
supplements, but they were expensive,
Its Nu Skin or me take your pick.
even at wholesale. To satisfy qualifications
My wife began asking questions after a few
for commissions as an executive
months of pitifully small commissions, even
distributor, I purchased products to give out
though I had risen to a level of the top 1% of
as samples to any potential prospects and
distributors assuming all recruits were
hyper-consumed them myself.
counted. She did not like the changes that
It soon became apparent that to get to a
were occurring in me and in our relationships
level where the money was made, I would
with treasured friends and family members,
have to continue my aggressive recruitment
whom I was attempting to recruit.
Ch.1 -5

Finally, at the end of a year, JoAnn subtracting all expenses, including


threatened to leave me if I continued, as it purchases required to maintain qualification
was changing for the worse the man she for the Executive level in the
married. Its Nu Skin or me take your compensation plan which was necessary
pick, she warned. Where I had ignored my to have any hope of profiting after expenses.
wife's negative impressions when I first
joined Nu Skin, now her ultimatum caused
me to take a closer look at my participation Top 1% of distributors, but
and at our finances. losing $1,000/month. This was
NOT what I signed up for!
Its Nu Skin or me take
your pick, she warned. It soon became apparent that to earn the
huge income that was promised, I would have
to be at or near the top of a huge pyramid of
Ethical conflicts. As a former teacher participants, which I believed was possible. But
of ethics and one who considers himself an after carefully considering my situation and
honest man, one facet of MLM fascinated coming to recognize the foolishness I had
me even more than the money. In re- fallen into, I quit Nu Skin and decided to tell the
examining my participation in MLM, I world what I had learned not just about Nu
discovered a whole range of ethical conflicts Skin, but about the entire field of MLM (a.k.a.,
that for me made MLM an unacceptable network marketing), about which I had
way of conducting a business. undertaken an intensive research overview.
In fact, before I quit Nu Skin, after about
a year of concentrated effort, I could see
clearly what I would have to do to earn the For me to receive that level of
huge commission checks that were held out income, thousands would have to
to new recruits. I decided it was simply not lose their investment. The money
worth it. Why? Because I would have to would have to come from
recruit by convincing prospects (like I had somewhere. Also, I would have to
been deceived) into believing they too could continue to insist that MLMs were
achieve what I claimed to have achieved or not illegal pyramid schemes, but
was on the road to achieving. legitimate direct selling programs.
For me to receive the income that was
held up as possible, thousands (in such a
highly leveraged program) would have to I go public and initiate some
lose their investment. After all, the money
would have to come from somewhere. In serious research
MLM, it would come from purchases of I publish the story of my experience
downline distributors, since few products and lessons learned from MLM. After
were sold to non-distributors. They were conducting surveys to determine the
overpriced, and the pay plan was clearly amount of MLM activity in my state and a
rewarding those who recruited huge cross section of citizens opinions about it, I
downlines, not those who sold to non- wrote a book titled The Network Marketing
participants. Also, I would have to continue Game, which exposed the ethical problems
to insist that MLM programs like Nu Skin of exploiting friends and family for personal
were not illegal pyramid schemes, but gain. While on a speaking tour promoting
legitimate direct selling programs. the book, I got feedback from tax
Top 1% and losing over $1,200 a accountants who asked why with all the
month. Though I was successful at MLM promoters promises of residual
recruiting and climbing the ladder of income they were not seeing profits
distributors (again, in the top 1% if reported on tax returns of MLM participants.
all distributors were counted), I was still
losing about $1,000 a month, after
Ch.1 -6

The tax man knows. I decided to My response is that after analyzing the
interview tax professionals in compensation plans of hundreds of MLMs
several counties totaling almost and the average income for those that have
300 of them over a period of several released such data, it is now possible for me
months. This included interviews to make reliable generalizations about MLMs
with programmers of tax software (i.e., multi-level or network marketing,
and persons involved in seminars entrepreneurial chains, product-based
for tax professionals. With a total of over two pyramid schemes - or whatever you choose
million tax returns represented nationwide, a to call them) as a business model that
clear picture emerged of who was making applies to all MLMs. And I have yet to find any
and who was losing money in MLM. The exceptions to these generalizations, in spite of
results were startling. Finally, in 2004, this 20 years of research and worldwide feedback.
research was published in a report published This is not to boast, just a statement of
on my web site entitled Who Profits from fact: I DO know what I am talking about - if
Multi-Level Marketing? Preparers of Utah Tax anyone does. And I DO have the
Returns Have the Answer. background to test and evaluate MLM as a
business model, as well as specific MLM
From MLM recruiter to consumer programs - if anyone does.
advocate. In 1998, I mailed my initial
conclusions to the presidents of 60 of the
most prominent MLM companies, asking This is not to boast, just a statement
them to provide specific data to "prove me of fact: I DO know what I am
wrong." To this day, this challenge remains talking about if anyone does. And
unmet. It was published on my web site as I DO have the background to test
Network Marketing Payout Distributions and evaluate MLM as a business
Study. I also published MLM or Network model, as well as specific MLM
Marketing the Ultimate Pyramid Scheme, 12 programs if anyone does.
Tests for Evaluating a Network Marketing
Opportunity, and Product-based Pyramid
Schemes: When Should an MLM or Network
Marketing Program Be Considered an Illegal Sour grapes or moral imperative?
Pyramid Scheme? All of these created quite a Other critics see my analysis of the MLM
stir when posted on the internet. industry as merely the 'sour grapes' attitude
of a disgruntled ex-distributor who failed at
Why all this detail on my MLM. I can only respond that I was
background? My reasons for recounting all successful at becoming one of the
of the above is to answer the common company's top 1% in the hierarchy of
charge of critics that Jon Taylor hasn't a distributors only a small percentage of all
clue of what MLM is about or that I have recruits reach even Executive level. In Nu
no real world experience in how to sell or to Skins reporting, dropouts are not counted,
manage a business. The foregoing should as these people never intended to do the
put all such blind assertions to rest. At least, business. This is a convenient falsehood.
it answers all the qualifications for an ideal However, such success was not reflected
expert for this project as outlined above. in any profits, but instead in substantial
Other MLM promoters charge that my losses, after all purchases and operating
experience with MLM was with a "bad MLM" expenses were subtracted, to say nothing of
Nu Skin. Their typical comment goes $50,000-$100,000 lost from not working at a
something like this. "But our MLM is profitable sales-oriented business during that
different. Everyone can make money at this year. Also, I was fulfilling my initial pledge to
MLM," or We have the most powerful myself to make public what my experiment
compensation plan in the industry, or with MLM taught me, and I feel a moral
Were not really MLM, we sign up referral imperative to help others avoid the pitfalls
customers, etc., etc. inherent in this "industry.
Ch.1 -7

Shortly after I began posting my who express their thanks for saving them
findings to educate and warn consumers from potential losses.19
against MLMs like Nu Skin, I also reported Finally multi-level marketing, or
on the FTCs Order for Nu Skin to product-based pyramid schemes, defined
discontinue its misrepresentations about - based on extensive research. I spent
distributor earnings. This information can be months analyzing features of MLM and
downloaded from a page on my web site classic pyramid schemes and comparing
titled Nu Skins Naughty Numbers at them with features of legitimate direct selling
http://mlm-thetruth.com/research/mlm- and other home businesses. With my
statistics/nuskins-numbers/ extensive background in sales and
entrepreneurship, I was able to make some
clear distinctions missed by other analysts.
I share my findings with regulators, In fact, I had not only done direct selling
the media, attorneys, academia, (which MLM adherents claim to be doing),
and consumer advocates as well but had recruited, hired, and trained sales
as with victims and potential persons and telemarketers. I knew what
characterized legitimate direct selling and
victims. even legitimate recruiting. After months of
To reach out to a broader audience of comparative analysis and discussions with
consumers, I initiated a website and top experts, five red flags or
cooperated with other consumer advocates characteristics became apparent that clearly
and top experts who were reporting their distinguished chain or pyramid selling
findings and experiences with MLM. These schemes (MLMs) from legitimate direct
included Robert FitzPatrick17, President of selling businesses. The first four applied to
Pyramid Scheme Alert; Bruce Craig, former all MLMs, the fifth to most.
assistant Attorney General in Wisconsin; These features, which could be
Kristine Lanning, (former) Assistant Attorney identified in MLMs compensation plans,
General of North Carolina; Doug Brooks18, resulted in extremely high loss rates and
plaintiff attorney dealing with MLM cases; helped to identify MLMs that could be
Susanna Perkins, author and sponsor of considered in violation of laws in most states,
mlmsurvivor.com, and Eric Schiebeler, as well as FTC guidelines. In fact, wherever I
author of Merchants of Deception. could get the earnings reports of participants
With the cooperation of these extremely in MLMs with these 5 Red Flags in their
knowledgeable and capable experts, I pay plan, approximately 99.7% of all
organized seminars on product-based participants (including dropouts) lost money,
pyramid schemes for state and federal after subtracting all expenses. In fact, with a
regulators in Washington, D.C., and at the more strict interpretation of the data (and
National White Collar Crime Center in eliminating TOPPs, or top-of-the-pyramid
Richmond, Virginia. I also cooperated with promoters from the calculation), the loss rate
sponsors of other web sites offering useful for new recruits is closer to 99.9%.20
information on MLM. These expenses included minimal
My research was also presented at operating expenses and incentivized
other national and state anti-fraud purchases of goods and services from the
conferences. Robert Fitz-Patrick and I have company (necessary to qualify for
21
been called upon as expert witnesses in commissions or rank advancement). MLMs
several legal cases against MLM even make obviously illegal no-product
companies. However, the most gratifying pyramid schemes look profitable in
rewards from all this research have been comparison with the likelihood of profiting
the thousands of emails and responses to 10-100 times as great.
my web site from persons all over the world

19
For sample feedback, see Appendix for Chapter 9.
17 20
Sponsor of pyramidschemealert.org See Chapter 7.
18 21
Sole practitioner in Concord, Mass.. See Chapters 5 and 7
Ch.1 -8

The 5 Red Flags. These five red reporting on whether or not gambling is a
flags were then presented in the form of a legitimate business opportunity. It is gambling.
5-step do-it-yourself MLM Evaluation quiz. In fact, I called Las Vegas gambling
It soon caught hold, and thousands of MLM casinos and learned that the odds of profiting
prospects have used it to keep themselves from craps or Roulette are far better than the
out of MLMs that could have caused likelihood of profiting from MLM23. Please
considerable financial loss. dont misunderstand me. I am not promoting
I also published for presentation THE 5 gambling; I never gamble. But I am all for
RED FLAGS: Five Causal and Defining honest and ethical business practices in any
Characteristics of Product-Based Pyramid endeavor. At least gambling casinos are
Schemes, or Recruiting MLMs at the 2002 honest enough not to claim that those who
and 2004 Economic Crime Summit play at their gaming tables are investing in a
Conference, co-sponsored by the National business opportunity.
White Collar Crime Center.
Business opportunity?

Over the past several years, I have


used this 5 Red Flags22 model to analyze
the compensation plans of over 600 MLMs
and correlated them with average income
data of participants (where such data was
available). All of this has enabled me to
make generalizable observations of
consistent structures and practices of MLM
as an industry and losses suffered by
participants that would not otherwise have
been possible. These observations and the
research underlying them will be explained One can do better in Las Vegas than in MLM!
in subsequent chapters.
It should be noted that I now include MLM is not the only game in town.
only four causative and defining From feedback all over the world it became
characteristics of a recruitment-driven MLM. apparent that many people are drawn into
The fifth (five or more levels in the pay plan) MLM because they are unaware of the many
does not always apply because in rare self-employment alternatives open to them.
cases, some MLMs have only four or five So using my past research and experience, I
levels. They make up for it by increasing the wrote the report 1,357 Ways to Make More
payout to TOPPs. However, the added Money than in MLM. I began posting on my
levels definitely enhance this unfair payout. web site the research making up this book,
along with suggestions for successful self-
Roulette or Craps or MLM? The employment and links to websites that
numbers dont lie. Other critics see me as provide additional information and point to
biased against MLM in my research and helpful resources.
reporting. This can be answered with a
gambling analogy to explain my position. If
the owner of a gambling casino in Las Vegas Legislators and regulators yield
were to post a Business Opportunity sign at to DSA/MLM lobbying, creating a
his craps or Roulette tables, the Nevada
gaming authorities would take action against
vacuum in consumer protection.
him. And no one would argue that a writer Utah and other states duped by DSA.
covering the issue should be impartial in In 2006, the DSA and local
MLM companies lobbied
22
The first four causative and defining characteristics
23
apply to all MLMs, the fifth to all but a few. See Chapter 7.
Ch.1 -9

intensely for a bill weakening Utahs Pyramid exempting MLM! The details of how this
Scheme Act. I testified at hearings on behalf happened are provided in the report titled
of consumers who were being victimized by REGULATORY CAPTURE: The FTCs
what I dubbed product-based pyramid Flawed Business Opportunity Rule
schemes, or MLMs. But with well-placed
political donations and the implication of a
powerful voting block of MLM participants, the
My resolve to do something
bill was passed in 2006, exempting MLMs Something to get passionate about.
with consumable products from prosecution Knowing my grasshopper approach to career
as pyramid schemes. Even the Attorney decisions in the past, hopping from one
General testified in favor of the bill, but without startup business to another, friends have
disclosing that MLMs were his chief political asked me what has driven me to stay with my
donors. Several other states have been consumer advocacy, focusing so intently on
similarly affected by DSA-initiated legislation. this one business model for 20 years.
My answer is that when I discovered
The FTCs flawed Business how deceptive, unfair, viral, and predatory
Opportunity Rule. In 2006, the FTC this industry is, and how few people
proposed a Business Opportunity Rule that including regulators understand the
would require sellers of business consequences of MLM participation to
opportunities to disclose average incomes, individuals, to families, and to society, it
references, and other seemed appropriate to stand up and use my
information crucial to a decision unique background and skills to challenge
on whether or not to participate. the industry and to provide guidance to
Comments were invited, and prevent consumers from being victimized by
the DSA and its members fraudulent MLM schemes. It is both the
issued appeals to millions of outrage I feel at the unchecked growth of
MLM participants to use their form letters to this deeply flawed practice, as well as
write in objections to including MLM in the letters of deep appreciation from persons
Rule. Some 17,000 offered comments around the world who used my information
following their companys suggested form to remain solvent by refusing MLM
letters. I wrote comments rebutting the recruiters, that keeps me going.
comments of participants and spokesmen for
over 30 MLMs. I go where the facts take me. The
Also, the DSA influenced 86 Congress- abysmal average income (losses) for new
men to object to including MLM MLM recruits confirms the fundamental flaws
in the Rule. The FTC gave in in MLM as a business model, depending as it
to the pressure, and in 2008 a does on the unlimited recruitment of endless
Revised Rule was proposed, chains of participants as primary customers.
exempting MLM. Commenting MLM is built on the same endless chain
for consumers, I objected to concept as the clearly illegal chain letters of
this exemption with additional comments, and the past, where each person sends $5 to all
in 2009 participated in a workshop at the FTC the persons on a list and is asked to add his
offices on the proposed final version of the name at the end and forward it on to all
Rule again objecting to the FTCs his/her friends, asking them to do the same.
exemption of MLM from having to provide So I have no hesitation in gathering the
transparency needed to protect consumers evidence and arguments on both sides and
from unfair and deceptive practices, which then showing the flaws in the arguments
protection is a core mission of the justifying MLM as a business opportunity. All
FTC. However, in 2011, the FTC announced of this has been posted on my web site
its final Business Opportunity Rule mlm-thetruth.com.
Ch.1 -10

When I discovered how unfair and


deceptive, and how viral and
predatory this industry is and how
few people including regulators
understand the consequences of
MLM participation, it seemed
appropriate to use my unique
background and skills to challenge
the industry, to inform regulators,
the media, and academia and to
provide guidance to help prevent
consumers from being victimized.
Ch.2- 1

Chapter 2: MLM DEFINITIONS AND LEGITIMACY: what MLM is and is not,


and the difference if any between MLM and pyramid schemes

Chapter contents: Introduction and summary


Introduction and summary 2-1 One of the biggest problems with multi-
Examples of Definitions of MLM by others 2-2 level marketing (a.k.a., network marketing,
Needed: A research-based definition of MLM 2-6 or MLM for short) is the wide variety of
Four CDCs of recruitment-driven MLMs that definitions of what is and what is not
cause harm & distinguish MLM from
multi-level marketing. We will consider a
legitimate direct selling 2-10
#1: Endless chains of recruitment 2-10 sampling of definitions and then discuss a
Exhibit 2a: CDC #1 2-11 much more objective definition based on
Exhibit 2b: CDC #2 2-15 comparative research on structural
#2: Advancement by recruitment 2-16 characteristics and confirmations of its
#3: Pay-to-play requirements 2-16 validity in over 600 MLMs (MLM programs).
Exhibit 2c: CDC #3 2-17 This research has yielded four (and in
#4: Top-weighted compensation plans 2-21 most cases five) causative and defining
Exhibit 2d: CDC #4 2-23 characteristics (red flags) that can be
#5: (in most MLMs) Five levels or more 2-24 recognized in the compensation plans of all
Exhibit 2e: CDC #5 2-25
MLMs which motivates the behavior of
4 CDCs confirmed by industry-wide research 2-27
MLM not legitimate direct selling 2-27 participants. This definitional model makes
Harmful effects of recruitment-driven MLMs 2-27 possible a clear distinction between
Exhibit 2f: Does MLM qualify as legitimate (1) legitimate direct selling or home-based
direct selling? a 7-point checklist 2-29 businesses, (2) classic no-product pyramid
Exhibit 2g: Legit. direct selling v. MLM 2-31 schemes, and (3) recruitment-driven MLMs or
Exhibit 2h: Characteristics & effects what I call product-based pyramid schemes.
of product-based pyramid schemes 2-32 As I shall explain, there are inherent
MLMs unsavory reputation 2-32 flaws in any MLM, since all assume unlimited
MLMs problem with legal identity 2-33 recruitment of endless chains of participants
What is the difference between Ponzi
and a pay plan that is recruitment-driven, top-
schemes and pyramid schemes? 2-34
Are all MLMs pyramid schemes? 2-35 weighted, and financed primarily by
What about MLMs that claim they are not MLM 2-36 incentivized purchases of the participants
A more descriptive term: pancake schemes 2-36 themselves. I have looked for exceptions to
Comp plans designed for company not partic.s 2-37 this generalization in the 600 MLMs I have
Some MLM players game the system 2-37 analyzed, but have found none.
What would a good MLM look like? 2-38 As a business model, MLM operates on
Conclusions, including research-based the same principle as a chain letter, in which a
definition and effects 2-39 person receives a letter with a list of names on
A testable hypothesis for MLMs legitimacy 2-40 it, mails a $5 bill to everyone on the list, adds
Appendix for Chapter 2 his/her name to the bottom, and then forwards
2A: Definitions of relevant terms 2-41 it to friends and relatives to do the same in
2B: Explanation of compensation plans 2-44 an endless chain of such letters. In such
2C: Sample MLM compensation plans 2-45 schemes, the vast majority are mathematically
2D: Comparative analysis of direct sales,
doomed to lose money. Pay to play chain
no-product pyramid schemes & MLMs 2-49
2E: List of MLMs evaluated by Dr. Jon Taylor 2-53 letters are illegal. (For the history of how chain
2F: Petition Bruce Craig to FTCs Pitofsky 2-57 letters evolved into MLMs, see Chapter 10.
2G: Letter Bruce Craig to Peter Vander Nat 2-59 Just like the chain letter, MLM founders
2H: Definitions of or related to illegal assume an infinite market, which does not
pyramid schemes in state statutes 2-63 exist in the real world. They also assume a
2I: Are All MLMs Pyramid Schemes? virgin market, which cannot exist for long
A closer look 2-69 which necessitates that an MLM expand
2J: MLM programs can be considered or re-pyramid (my term) into new
flat line or pancake schemes 2-70 markets. Thus, MLM with its endless chains
Ch.2- 2

of recruitment, is inherently flawed, unfair, pyramid schemes. All of the definitions by


and deceptive. industry defenders as well as government
Twenty years of worldwide feedback agencies focus primarily on the behavior of
tells me that MLM is also extremely viral and participants and the existence of two or more
predatory. This is advantageous for the levels for payout purposes, rather than on the
founders, TOPPs (top-of-the-pyramid fundamental structural characteristics that
promoters), and the MLM company itself, clearly distinguish MLM from all other forms of
but works to the detriment of new recruits business activities. We will begin by looking at
who are being sold a ticket on a flight that how others define it and then bring together
has already left the ground. MLM is an what light can be shed on the subject from
unfair and deceptive practice, if there ever legal and regulatory sources and from recent
was one. MLM takes new recruits from the research.
real world into a world of make-believe We will first look at the definitions of
business opportunities and in the multi-level marketing offered by others
process fattens the coffers of the company, before advancing a set of causative and
its founders, and TOPPs. defining characteristics of a recruitment-
When discussing the legitimacy of MLM driven MLM, or product-based pyramid
in this book, I use the word legitimate in the scheme. Then I will offer a definition of
broadest sense; i.e., conforming to MLM that satisfies all of the above criteria.
recognized principles or accepted rules or
standards,24 as opposed to narrow legal
definitions, which may or may not conform to
Examples of Definitions of MLM
accepted standards in business practices. by others with commentary
This chapter concludes with likely the From Wikipedia (March 2010):
only accurate real-world, research-based, Multi-level marketing (MLM),
and consumer friendly, definition of the (also called network marketing,
business model termed multi-level marketing, direct selling, referral marketing,
or MLM. In my opinion, a good definition and pyramid selling) is a term that
would accomplish the following criteria: describes a marketing structure
used by some companies as part of their
1. Distinguish MLM from all other forms of overall marketing strategy. The structure is
business activity. designed to create a marketing and sales
2. Distinguish MLM, or product-based force by compensating promoters of
pyramid schemes from Ponzi schemes company products not only for sales they
(although there are some similarities) personally generate, but also for the sales of
3. Address the question of legitimacy or other promoters they introduce to the
lack thereof of the business model. company, creating a downline of distributors
4. Address fundamental flaws of all MLMs. and a hierarchy of multiple levels of
5. Explain the problem of incentivizing compensation in the form of a pyramid.
The products and company are usually
purchases by participants.
marketed directly to consumers and potential
6. Point to the litany of misrepresentations business partners by means of relationship
characteristic of MLM recruitment. referrals and word of mouth marketing.
7. Highlight the industry-wide high loss Independent, unsalaried salespeople
rates experienced by participants. of multi-level marketing, referred to as
8. Emphasize the high attrition rate among distributors (or associates, independent
MLM participants. business owners, dealers, franchise owners,
sales consultants, consultants, independent
A problem of definitions. Much agents, etc.), represent the company that
confusion exists on the subject of what is produces the products or provides the
and is not multi-level marketing and whether services they sell. They are awarded a
and how it can be distinguished from illegal commission based upon the volume of
product sold through their own sales efforts
as well as that of their downline organization.
24
The New Merriam Webster Dictionary, Springfield, Independent distributors develop their
MA, 2008 organizations by either building an active
Ch.2- 3

customer base, who buy direct from the Ziglar,26 who incidentally makes no mention of
company, or by recruiting a downline of MLM or network marketing in his books directed
independent distributors who also build a to professional salesmen:
customer base, thereby expanding the Would you like a technical definition?
overall organization. Additionally, Network marketing is a system for distributing
distributors can also earn a profit by goods and services through networks of
retailing products they purchased from the thousands of independent salespeople, or
company at wholesale price. distributors. The distributors earn money by
selling goods and services and also by
MLM spokesmen clearly crafted this recruiting and sponsoring other salespeople
definition, which Wikipedia uncritically who become part of their downline, or sales
accepted in lieu of definitions of consumer organization. Distributors earn monthly
advocates that would highlight the inherent commissions or bonuses on the sales
flaws in MLM. For example, no mention is revenues generated by their downline.
made of the endless chains of recruitment Heres what network marketing is and
and a pay plan that is recruitment-driven, is not:
top-weighted, and financed primarily by Network marketing, or multi-level
incentivized purchases of the participants marketing (MLM), isnt illegal,
themselves. These critical features will be fraudulent, or unethical.
explained later in this chapter. Network marketing isnt an
opportunity to get rich quick off the
From author Richard Poe: payments of others who join the or-
ganization. Thats a pyramid scheme.
Network marketing is not defined in any Network marketing isnt a pyramid
standard dictionary of business terms. Nor do scheme, which is illegal and unethical.
network marketers themselves agree on what
Network marketing isnt an
it means. For lack of any clear standard, I
opportunity to get rich quick. Period.
suggest the following definition: Any method
Network marketing isnt built on
of marketing that allows independent sales
simple mathematics where many
representatives to recruit other sales
losers pay a few winners. Thats also
representatives and to draw commissions
25 a pyramid scheme.
from the sales of those recruits.
Network marketing isnt just for
This overbroad definition would take in salespeople.
many sales organizations that are not Network marketing isnt expensive.
considered MLM, such as some insurance Unlike most other business
and real estate agencies. And as with the opportunities, the start-up costs are
Wikipedia definition, no mention is made of low, almost always less than $500
the inherent flaws in any MLM system the and often under $100.
endless chain of recruitment and a pay plan Network marketing isnt a way for
companies to sell huge amounts of
that is recruitment-driven, top-weighted, and
inventory to distributors. Network
financed primarily by incentivized purchases marketing isnt a way for distributors to
of the participants themselves. sell stuff that nobody wants or uses.
Network marketing isnt a license to
Zig Ziglar (with Dr. John Hayes) sell products and services at
offers his technical definition of inflated prices.
what he claims network marketing Network marketing isnt for people
(MLM) is and is not. Below is an who arent willing to work hard.
interesting definition put forth by Dr. Network marketing isnt for anyone
John Hayes, in cooperation with who cant or wont follow a proven
Zig Ziglar
prominent salesmanship author Zig system that leads to business success.

26 Network Marketing for Dummies, by Zig Ziglar with


John P. Hayes, Ph.D. (Hungry Minds, Inc.: New York,
25 Wave 3: The New Era in Network Marketing, by NY, 2001), p. 2
Richard Poe (Prima Publishing: New York, 1995), p. 7-8
Ch.2- 4

While the first paragraph is quite Multi-level marketing or network


descriptive and somewhat accurate, as is marketing is a system by which a parent
the Wikipedia definition, no mention is made company distributes its services or products
of the inherent flaws in MLM the endless through a network of independent business
people, not only in the United States but
chains of recruitment and a pay plan that is
throughout the world. These independent
recruitment-driven, top-weighted, and business people or entrepreneurs then
financed primarily by incentivized purchases sponsor other people to help them distribute
of the participants themselves. These the product or service. This people-helping-
critical features will be explained later. people process may be continued through
Also, most of the items on the list of one or more levels of earnings.
what network marketing is not would be A search of the business section of a local
vigorously challenged by knowledgeable bookstore store reveals that other authors
experts advocating for consumers, based on have written on how to be successful at
extensive research as reported in this book. MLM29, but without offering any substantive
Other authors on multi-level marketing definition of what they are talking about,
offer weak definitions or dont even apparently assuming readers all know
attempt to define MLM. Another prominent precisely what they are talking about. This
MLM author, Dr. Charles King, may be true of MLM veterans, but feedback I
professor of marketing at the have received tells me this assumption may
University of Illinois at Chicago not always be correct, especially for those
(with James Robinson), offers being recruited for the first time.
an even weaker and I would The FTC chooses a definition of
suggest misleading definition MLM that only creates confusion. In its
that would be almost useless in 2008 announcement by the FTC of its
making the distinctions Revised Proposed Business
discussed above: Dr. Charles King
Oppor-tunity Rule, exempting MLM
Network marketing is the low-cost, and from having to comply with the Rule,
now high-tech, industry that invites you to the FTC quoted an article in which
build your own business and earn a the following definition was advanced:
potentially high income while working from
home on your own schedule. You earn Multi-level marketing is one form of direct
immediate income and serious long-term selling, and refers to a business model in which
residual income by selling products and a company distributes products through a
services directly to consumers and network of distributors who earn income from
27 their own retail sales of the product and from
convincing others to do the same.
retail sales made by the distributors direct and
Again, as with the Wikipedia definition, indirect recruits. Because they earn a
no mention is made of the fundamental commission from the sales their recruits make,
flaws inherent in any MLM system endless each member in the MLM network has an
incentive to continue recruiting additional sales
chains of recruitment and a pay plan that is 30
representatives into their downlines.
recruitment-driven, top-weighted, and
financed primarily by incentivized purchases
of the participants themselves.
As an example of other authors who have 29 One example is The Ultimate Guide to Network
Marketing: 37 Top Network Marketing Income
made weak attempts to define multi-level Earners Share their Most Preciously Guarded Secrets
marketing, MLM author David Roller28 suggests to Building Extreme Wealth, edited by Joe Rubino.
a definition that is rosy and descriptive, but not John Wiley & Sons, Inc., 2006. Another book is by
very helpful in making clear distinctions between MLM promoters Yarnell, Mark, and Reid, Rene, Your
MLM and other home-based businesses: First Year in Network Marketing: Overcome Your
Fears, Experience Success, and Achieve Your
Dreams! Three Rivers Press, 1998.
27 30
King, Charles W. and Robinson, James W., The Peter J. Vander Nat and William W. Keep, Marketing
New Professionals: The Rise of Network Marketing as Fraud: An Approach to Differentiating Multilevel
the Next Major Profession, Three Rivers Press, 2000 Marketing from Pyramid Schemes. Journal of Public
28
Roller, David, How to Make Big Money in Multi-level Policy & Marketing (Spring 2002), p. 140. (Cited in
Marketing, Prentice Hall, 1989 Footnote 34 at bottom of page 15 of RPBOR)
Ch.2- 5

At a workshop hearing on the form for MLM promoters coined the term "network
the final Business Opportunity Rule, I marketing." Then, since it would sound even
pointed out that almost any direct selling less pyramid-like, they sought to be called
company could circumvent the Rule by "direct selling" companies. So one by one,
paying commissions to two or more levels of MLMs joined the Direct Selling Association
sales persons, who would have in some and now boldly declare that they are direct
way been involved in recruiting new sales selling companies, since they are members
persons. In fact, many sales organizations of the DSA.31 The DSA now divides its
do this, but do not consider themselves membership into single level and multi-
multi-level marketing. level pay plans. MLM is no more
With this definition, together with the legitimate direct selling than pigs are
MLM exemption, the Rule was rendered horses, no matter how much money is
almost totally ineffective in curbing abuse. It spent positioning pigs as horses!
is a tacit admission by the FTC that it is The Direct Selling Association, has in
giving up on its mission to protect recent years lobbied aggressively on behalf of
consumers against unfair and deceptive the MLM industry to stop or water down
practices in this very important arena. As proposed or existing legislation that protects
will be seen from further analysis, it would consumers against what I call product-based
be difficult to conceive of a more unfair and pyramid schemes; i.e., MLMs. They also
deceptive practice than MLM, to say nothing work to defeat efforts of
of its extremely viral and predatory nature. consumer advocates to warn
Again, in this FTC definition, as with the against product-based pyramid
Wikipedia definition, no mention is made of schemes, and to convince the
the inherent flaws in any MLM system public and the media of the
endless chains of recruitment and a pay plan legitimacy of MLM and of their stated intent to
that is recruitment-driven, top-weighted, and protect the public from unethical practices.
financed primarily by incentivized purchases In 2006, the FTC proposed its Initial
of the participants themselves. Business Opportunity Rule, which would
require sellers of business opportunities to
The DSA re-brands MLM as direct disclose certain information to protect
selling. The DSA (Direct Selling consumers. The excerpt below is taken from
Association) was once dedicated to comments the DSA submitted, objecting to
advancing the interests of what were then including MLMs in the Rule. The DSAs efforts
legitimate direct selling companies like Fuller to equate MLM with legitimate direct selling
Brush and World Book Encyclopedia. But and to justify its exclusion from the Rule are
what has happened in recent decades could spelled out, as is their definition of MLM:
be illustrated by a farmer who has pigs and
horses for sale. He gets more money for DSA defines direct selling as: The sale of
a consumer product or service, in a face-to-
horses, so he attaches horse hairs on the
face manner, away from a fixed retail location.
buttocks of the pigs and marches them into . . Multilevel marketing, also known as
the horse corral and proclaims, "See there, network marketing, is a compensation
they are no longer pigs, but horses - structure, not a sales strategy. In a
because they are in the horse corral." multilevel compensation plan, independent
consultants are compensated based not
only on ones own product sales, but on the
product sales of ones downline (those
individuals the direct sales-person has
recruited, or recruits of recruits.)
In contrast, in a single level compensation
plan, independent consultants are compen-
sated based solely on ones own product
Pigs are not horses!
sales. Companies using a multilevel compen-
Similarly, since multi-level marketing sation structure may use either a person-to-
sounded too much like a pyramid scheme,
31
See the section The DSA/MLM lobby in Chapter 10
Ch.2- 6

person or party plan sales strategy. Eighty-four Needed: A more accurate, research-
percent of direct selling firms use some form of
multilevel compensation, and virtually all new
based definition of MLM that
companies entering direct selling are using addresses structural flaws in the
model and harm to participants
32
some form of multilevel compensation.
It should be noted that the DSA definition
of direct selling as the sale of a consumer This book uses the terms Recruitment-
product or service, in a face-to-face manner, driven MLM (implying an emphasis of
away from a fixed retail location could apply recruitment over selling) and Product-
to MLMs that do much direct selling. But what based Pyramid Scheme33 as inter-
the DSA definition fails to do is to state what changeable terms. And as discussed
legitimate direct selling is not; i.e., unlimited previously, these programs have also been
recruitment of endless chains of participants called Multi-level Marketing, Network
as primary customers. Marketing, even direct selling though
Another statement in the DSA little selling to the public may take place.
comments is remarkable: Recruiting is the More negative sounding titles include
lifeblood of the industry. This is a startling pyramid selling, entrepreneurial chains,
admission of the focus on recruitment, chain selling, multi-level selling, etc. In
which is true of all product-based pyramid this book, a recruitment-driven MLM uses
schemes. My analysis of the compensation a compensation plan that rewards recruiting
plans of over 600 MLMs, including DSA so much more than selling that there is little
firms, confirms this. Slight rewards for incentive to sell products. MLM is a
retailing, together with overpriced products, generic acronym for any type of multi-level
make the effort to sell products to non- or endless chain selling program, so for
participants a comparative waste of time. brevity, we will use MLM most of the time.
Recruiting must be the focus for anyone No-product pyramid schemes are fairly
seeking to profit from MLM. easy to identify, and they seldom last long
The suggestion that the vast majority without law enforcement shutting them
of salespeople work only a few hours per down. But when products are offered, and
week, with modest financial goals in mind when consumers are presented with an
will be found in subsequent chapters to be income opportunity with multiple levels of
totally misleading because one cannot build distributors, it is not easy for some to
and maintain a large downline working part- decide whether or not it is in fact an
time, seasonally, or with modest financial exploitive pyramid scheme. Unfortunately,
goals. And without a large downline, it is some of the most damaging programs
very unlikely that an MLM participant will manage to escape legal action.
profit. (See Chapter 7.) Virtually all who After processing extensive data and
work part-time in MLM lose money, after posting analytical reports on a web site, I
subtracting all expenses, including purchase found myself interacting with the top experts
of products necessary to qualify for commissions. in the field. I began offering research and
And again, as with the Wikipedia training through the non-profit Consumer
definition, no mention is made of the inherent Awareness Institute that I had formed years
flaws in any MLM system endless chains of earlier for other projects all financed out of
recruitment and a pay plan that is recruitment- my own pocket.
driven, top-weighted, and financed primarily
by incentivized purchases of the participants FTC rationale for considering
themselves. These critical features will be pyramid schemes unlawful. The Federal
explained later in this chapter. Trade Commission Act states that Unfair
methods of competition in or affecting
commerce, and unfair or deceptive acts or
32
#178 FTC Matter No.: R11953 16 CFT Part 437 practices in or affecting commerce, are
Notice of Proposed Rulemaking: Business
Opportunity Rule, Comments #522418-12055, -58, -
33
61, -66, -70, -74, -79, -83,-87, -92, and -96 For a brief history of classic, no-product pyramid
schemes, and MLM, or product-based pyramid
schemes, see Chapter 10.
Ch.2- 7

hereby declared unlawful.34 While the FTC MLMs are recruitment-driven. I refer to
Act does not specifically address pyramid MLMs which recruit aggressively as
schemes, such schemes have been recruitment-driven MLMs, as opposed to
deemed unlawful under the above clause in hypothetical retail-focused MLMs, which
the Federal Trade Commission Act.35 would allow a person to earn significant profits
As will be demonstrated in subsequent from retailing products to end users.
chapters, using the same rationale, MLM Understanding the difference is the key to
should likewise be declared unlawful, as it is identifying the features in MLM that cause
even more unfair and deceptive and more harm to participants which will be explained
viral and predatory than are classic, no- in later chapters. Actually, retail MLMs would
product pyramid schemes. The harm is be extremely rare. In fact, I found no retail-
many times that for a no-product scheme. focused MLM compensation plans out of
For example, in a 1-2-4-8 no-product hundreds that I have reviewed. So I feel
pyramid scheme, 14 persons lose their justified in concluding they do not exist. Such
investment which goes to one person at the a retail focus would contradict the basic
top. But in a typical MLM, or product-based nature of MLM as a business model.
pyramid, a handful of participants profit at
the expense of thousands beneath them
who lose money after paying for products,
sales tools, and other business expenses.
The average loss rate for MLMs is
approximately 99.7%.
In fact, it can be demonstrated that the
chances of profiting from a classic no-
product pyramid scheme is 50-100 times as
great as the odds of profiting from a typical
MLM, or product-based pyramid scheme.36
And over 100 typical misrepresentations In-home demonstrations
have been identified that are used in MLM ("party plans")
recruitment campaigns.37 . Party plans do some retailing. The
closest to a retail-focused MLM would be an
in-home demonstration program, or party
. . . unfair or deceptive acts or plan, which features sales at parties
practices in or affecting commerce, sponsored by demonstrators. But determining
are hereby declared unlawful. While whether or not the party plan is still
recruitment-driven and financed primarily
the FTC does not specifically address
through purchases by participants would
pyramid schemes, such schemes require analysis of their compensation plans
have been deemed unlawful under the and average earnings data, which most such
above clause in the Federal Trade companies have not as yet been willing to
Commission Act (FTC Act, Section 5). provide to the general public. So they remain
Using the same rationale, MLM should in somewhat of a grey area in my research.
likewise be deemed unlawful, as it is
even more unfair and deceptive, and Confusing comparisons. MLM is
often compared to legitimate alternative
more viral and predatory, than classic,
business models, such as franchising, direct
no-product pyramid schemes. sales, insurance, and product distributor-
ships. This adds confusion in the minds of
consumers and law enforcement officials.
However, my research suggests that clear
34 differences can be seen.
Section 5(a)(1) of the Federal Trade Commission Act, 15
U.S.C. 45(a)(1) As explained above, one common
35
36
In re Koscot Interplanetary, Inc., 86 F.T.C. 1106 (1975) strategy for MLM companies to build
See Chapter 7. credibility is to go to great lengths to be
37
See Chapter 8: MLM a Litany of Misrepresentations.
Ch.2- 8

identified as direct sales organizations. Persons investigating MLM must


However, after rigorous comparisons of understand compensation plans and
legitimate business models with why they are so important. Decades ago,
compensation plans of recruitment-driven psychologists experimenting with both
MLMs, when the four characteristics animals and people learned that you get the
described below are taken together, clear behavior you reward. For example, if you
distinctions between legitimate and place a dog in a room with two bowls, the
illegitimate (using the FTC standard of unfair first containing a pound of beef, and the
and deceptive practices) can be seen. second an ounce of dry dog food, invariably
Interestingly, the four characteristics, the dog will choose to eat from the first bowl.
which when taken together differentiate
these programs from legitimate businesses,
are the same features that cause an
extremely high loss rate and other problems
for participants. I call them causal and
defining characteristics of product-based
pyramid schemes because they both cause
the harm and also serve to define MLMs as You get the behavior you reward.
product-based pyramid selling schemes, or
recruitment-driven MLMs. Properly applied, Similarly, since an MLM compensation
they can also be highly effective in plan specifies how participants are rewarded,
identifying programs that violate federal and it reveals whether the primary income
state laws against pyramid schemes. emphasis is on recruiting or on retailing
Inadequate legal definitions. Most of and therefore, whether or not a given MLM
the laws and statutes were crafted before the is a disguised pyramid scheme.
structure, dynamics, and effects of product- MLM spokesmen maneuver to divert
based pyramid schemes were fully authorities from examining how participants
understood, so the definitions within anti- are rewarded. They speak of the validity of a
pyramid statutes do not accurately reflect the companys products, the integrity of its
root causes of the problems. They tend to leaders, and the companys solid financial
focus on behavior of participants, rather than condition. It seems that the one thing MLM
on underlying structural features. leaders do not want regulators to understand
However, there is enough validity in the the compensation plan is the one thing
present legal definitions of pyramid schemes in investigators must grasp in order to answer
most jurisdictions that enforcement against the question of where the emphasis is on
such schemes can be effective if the principles company payout resulting primarily from
in this paper are understood and applied. This recruiting (usually from commissions for
is true regardless of the complexity of the product sales to downline recruits), or
compensation plan of any given MLM. primarily from retailing to consumers outside
FTC guidelines and most state statutes of the MLMs network of participants. To
include a key element in defining pyramid dramatize the importance of concentrating on
schemes the payment of money by the the compensation plan, rather than people or
company in return for the right to recruit other products, read and enjoy The Parable of the
participants into the scheme. If the primary Missing Children in Appendix 9A (Chapter 9).
emphasis is compensation from recruiting, The problem of evaluating MLM
rather than from the sale of products to end programs is further complicated by a wide
users, it is considered a pyramid scheme. array of complex MLM payout formulas, or
How such primary emphasis is to be compensation plans. The problem of
determined has until now been a formidable identifying emphasis on recruiting vs. retailing
challenge for investigators. in a compensation plan, as well as consumer
For some of the relevant terms used in harm, can be greatly simplified by
discussions about MLM, go to Appendix 2A. understanding the four characteristics
discussed below commonalities which are
Ch.2- 9

generic to all MLMs, or product-based How these defining characteristics


pyramid schemes. (There is also a fifth were derived. Early in my research, after
characteristic that appears in almost all MLMs comparative analysis, I was able to identify a
which amplifies the fourth characteristic.) For list of characteristics that are common to all
explanations of various types of MLM MLMs, including the 600 MLMs I have since
compensation plans, go to Appendix 2B. analyzed. These were compared to
characteristics of no-product pyramid
schemes, as well as to legitimate businesses
It is vital that we understand the to which MLM is often compared, such as
commonalities and distin- direct sales, franchises, distributorships, etc.
guishing features that separate (See Appendix 2D for details of this analysis.)
MLM from all other forms of From this comparative analysis, a
business activity. trained eye can see that when one focuses
on the causes of the problems with MLMs,
which are compensation plans with perverse
MLM compensation plans can get reward features (enriching a few at the top at
quite complex. Appendix 2C illustrates just the expense of a huge downline who lose
two examples out of hundreds of MLM money), certain characteristics, or red flags,
compensation plans, showing the become apparent. Four key characteristics
complexity of only a portion of a typical are both causative (causing high loss rates)
MLM compensation plan. Many of the plans and defining (clearly distinguishing pyramid
are far more extensive and complex than schemes from legitimate businesses). Ill
these. This makes it difficult to compare refer to these causative and defining
plans from different MLMs. These widely characteristics as CDCs.
varying plans also illustrate the need for an
understanding of the commonalities and The four characteristics (CDCs) of
distinguishing features that separate MLM from recruitment-driven MLMs are causal,
all other forms of business activity. defining, and legally significant. The set
of four characteristics below were found to
What is the difference between be exclusive to recruitment-driven MLMs
recruitment-driven MLMs and (which included all MLMs in my sample of
(hypothetical) retail-focused MLMs? 600 programs). Based on careful analysis of
Companies with all four of the following available data, MLM programs with all of
characteristics of a product-based pyramid these characteristics have a shocking loss
scheme can be classified as recruitment- rate approximately 99.7%38 of ALL
driven MLMs, as differentiated from participants lose money (after subtracting
hypothetical retail-focused MLMs, which ALL expenses)! And if you eliminate TOPPs
would primarily reward those who sell (top-of-the-pyramid promoters) from the
products. In reality, MLMs (with the possible calculation, the loss rate is closer to 99.9%.
exception of some party plans) are This is not a legitimate business by any
essentially closed systems, which sell reasonable measure.
products at retail primarily to program In the light of these odds, typical
participants and cooperating family promises made by MLM promoters of
members seldom to the general public. lucrative incomes are misleading, except for a
These product purchases could be few at the top of the pyramid who got in early.
considered disguised or laundered Again, it is important to recognize that
investments in a product-based pyramid These four characteristics are causal
scheme. TOPPs (top-of-the-pyramid because they identify the cause of the
promoters), founders, and company harm or consumer losses.
executives are rewarded in commissions for They are defining because they clearly
the sale of products to a revolving door of separate MLMs, or product-based
unwitting downline recruits.

38
See Chapter 7: MLMs Abysmal Numbers
Ch.2- 10

pyramid schemes, from all other forms of Four CDCs of recruitment-driven


commercial activity. MLMs, or product-based pyramid
And they are legally significant because schemes, cause the harm and clearly
they answer the question that law distinguish between MLM and
enforcement has not answered in cases legitimate direct selling and all other
before; i.e., how the primary emphasis on
businesses:
income from recruiting (as opposed to
selling direct to consumers at retail prices) 1. Each person recruited is
can be determined from the reward empowered and incentivized to
system (compensation plan) rather than
recruit other participants, who are
from complaints, which simply are too
cumbersome and unreliable in this arena.
likewise empowered and motivated to
Besides, as will be discussed in Chapter recruit still other participants, etc.
9, victims of endless chains rarely file in endless chains of empowered and
complaints with law enforcement. motivated recruiters recruiting
It is the synergistic effects of these four
recruiters without regard to market
CDCs working together in an MLM that saturation.
cause the extraordinary loss rates When analyzing a program, prospects
characteristic of these schemes. could ask: Is unlimited recruiting allowed, and
Interestingly, most of the laws that might are those who are recruited empowered and
implicate MLMs as pyramid schemes are spurred on by incentives (such as overrides
based on one or more behavioral effects of from downline purchases, rank advancement,
the scheme (such as whether or not sales etc.) to recruit additional participants, etc. so
are made to non-participants) or behavior of that the effect is unlimited recruiting of
participants, and not the essential causes of empowered and motivated recruiters in an
the problems; i.e., the underlying structure, endless chain of recruitment?
or compensation plan. As explained already, This unlimited recruitment of endless
rewards drive behavior. chains of participants is the great underlying
No wonder law enforcement has been so flaw in MLM. In fact, all pyramid schemes,
confused and inconsistent in this arena. chain letters, and MLMs have this unlimited
Even so, using this analysis, law recruitment characteristic in common. They
enforcement agencies can work within also assume virgin markets, which dont exist
existing laws. Attempting to change the laws for long which means they either collapse or
is risky, since the MLM lobby (Direct Selling expand (re-pyramid39) into new markets.
Association) could then influence legislators Since MLM depends on unlimited
to pass deceptive anti-pyramid laws that recruitment of endless chains of participants,
are actually favorable to MLM, as they have it is fundamentally flawed, unfair, and
already done in several states. deceptive. It is deceptive because prospects
Twenty years of research and feedback are sold on an income opportunity that is
confirm this analysis, including a one-year primarily an opportunity for those placed at
experiential test, direct observations of the beginning of the endless chains of
numerous MLM opportunity meetings; recruitment usually those at or near the top
communications with thousands of of the pyramid of participants. New recruits
participants (and ex-participants and family are being sold a ticket to a flight that has
members), executives from a variety of already left the ground.
MLMs, and with consumers as MLM For important background information
prospects; consultations with top MLM on the endless chain feature of MLMs, read
experts and attorneys; the collection and the letters to FTC officials by Bruce Craig,
processing of available data (including official former assistant to the Wisconsin Attorney
company reports); analysis of over 600 MLMs General in Appendixes 2E and 2F.
with all types of compensation plans; and
surveys of consumers and tax professionals.
39
Re-pyramid will be explained in Chapter 3.
Ch.2- 11

Exhibit 2a

CDC* (Red Flag) #1: Every MLM incentivizes unlimited


recruitment of a network of endless chains of participants. This
dependence on recruitment is not the case with legitimate direct
selling, which focuses on sales to customers, not to the network of
participants.

The endless chains of recruiters recruiting


recruiters works on the same principle as
illegal pay to play chain letters or classic, no-
product pyramid schemes.

*NOTE: These CDCs (or red flags) are causative and defining characteristics of
recruitment-driven MLMs, or product-based pyramid schemes. They are causative in
that taken together they cause the extremely high loss rates suffered by
participants, and they are defining in that they clearly define product-based pyramid
schemes as differentiated from legitimate direct selling and other packaged business
opportunities. All 600 MLMs I studied demonstrated this characteristic in their
compensation plans.
Ch.2- 12

MLM is also viral and predatory pyramid scheme actually losing money. A
rapidly expanding chains of recruitment from more apt analogy for MLM as an income
state to state and from country to country as opportunity would be that of an iceberg,
it targets and defrauds the most vulnerable in instead of a pyramid. Those few who profit
the population. But it is sufficiently deceptive from MLM stick out like an iceberg, with the
that even some people who should know vast majority under water, or in a losing
better are victimized. position, after subtracting expenses.
These features should have been Had all forms of endless chain marketing
sufficient grounds for the FTC to consider schemes been declared illegal (as happened
MLMs as unfair and deceptive practices, and in Wisconsin in 1970, but seldom enforced
therefore illegal. However, that opportunity since42), this confusion over definitions would
was missed in the 1979 ruling that Amway be minimal. Based on DSA data on worldwide
was not a pyramid scheme, assuming certain sales by MLMs (which represent losses to
retail rules were followed. 99% of participants) I estimate that since 1979,
It is interesting to note that in the earlier aggregate losses totaling hundreds of billions
Koscot case40, the court noted, The of dollars by hundreds of millions of unwitting
Commission has previously condemned so- victims worldwide could have been prevented.
called entrepreneurial chains as possessing MLM in its present form would not have
an intolerable capacity to mislead.41 This existed, and you would not be reading this.
capacity has been demonstrated in literally
thousands of MLMs (many now defunct) The ill-fated Amway decision and
fashioned after the model of entrepreneurial the retail rules. In 1979, FTC attorneys
chains which the FTC has allowed following were outfoxed and outgunned by Amway
the 1979 Amway decision. Unfortunately, this attorneys. FTC Administrative Law Judge
prophetic warning of an intolerable capacity James Timony ruled that Amway was not a
to mislead was set aside, and the deceptions pyramid scheme, assuming the implementa-
continued unabated. (See Chapter 8 for lists tion of its retail rules that Amway claimed it
of at least 111 typical MLM misrepresentations.) would voluntarily enforce. These rules can be
MLM promoters often argue that all summarized as follows: (1) distributors were to
organizations are organized as pyramids, sell or consume 70% of the products they
with a few at the top and many at the purchased each month (refined in later court
bottom and with those at the top being paid cases to mean sales to non-participants43), (2)
the most. If this were the only distinguishing they must be able to prove a sale to each of
characteristic of a pyramid scheme, they ten customers each month, and (3) reasonable
would be right. But the endless chains of buy-back provisions would be permitted.44
recruitment of participants as primary Though not enforced by the FTC or by the
customers with money to those at the top MLMs, these retail rules have been used as a
coming from purchases (amounting to benchmark in other MLM cases.
losses) of those at the bottom is far more The rules were merely given lip service.
accurate and discriminating. In practice, the first two of these rules are
So the stacking of recruits into a pyramid unenforceable (in the present regulatory
of participants for the purposes of payout is environment) and are generally ignored by
secondary to the chaining aspects. However, MLMs. The Amway decision opened the
it should be noted that in corporations and floodgates for thousands of the most unfair,
government organizations, even those at the deceptive, viral, and predatory MLMs ever
very bottom at least earn a minimum wage devised. Tens of millions of consumers
as opposed to all those on the bottom of a
42
Tax Returns of the Top Amway Direct Distributors
40
In re Koscot Interplanetary Inc., 86 F.T.C. 1106, 1181 in Wisconsin, Bruce Craig, op cit
43
(1975), affd.,Turner F.T.C., 580 F. 2d 701 (D.C. Cir. 1978) Webster v. Omnitrition, IIB, filed in the Appeals
41
Holiday Magic, Inc., Docket No. 8834, slip op. pp. court for the U.S. District Court for the Northern
11-14 [84 F.T.C. 748 at pp. 1036-1039] (Oct. 15, District of California, March 4, 1996. Also statements
1974); Ger-Ro-Mar, Inc., Docket No. 8872, slip op. by FTC officials James Kohm and Debra Valentine
pp. 8-12 [84 F.T.C. 95, at pp. 145-149] (July 23, referred to later in this report.
44
1974), rev'd in part 518 F.2d 33 (2d Cir. 1975). See 93 F.T.C. 618, 716-17 (1979).
Ch.2- 13

recruited into MLMs worldwide will continue to Third, MLMs engage in aggressive and
pay heavy prices for that decision unless unlimited recruitment campaigns and use
FTC and/or state legislators and law the DSA to influence public opinion to
enforcement officials muster the will to accept and define their recruitment schemes
address the issue of widespread MLM abuse. as legitimate direct selling opportunities.
In spite of the confusion over definitions of And fourth, there is a revolving door of
what constitutes a pyramid scheme, much can newly recruited participants who are
still be accomplished within the present legal constantly replacing those who quit. Thus, in
framework. This chapter focuses on clarifying MLM there is a continuous collapse of the
those definitions and on identifying the base of the pyramid, involving the churning of
combination of features in the compensation newly recruited participants. This allows those
plan that cause the greatest harm. at or near the top of the pyramid to maintain
their positions and their high income levels.
Market collapse happens quickly. It is through actions like this, indicative
MLM defenders argue that saturation never of continuous collapse, that MLMs, or
happens, which proves an MLM is not a product-based pyramid schemes, can survive
pyramid scheme. But total saturation is longer without total collapse than no-product
absurd. Why would McDonalds need pyramid schemes. Losses from the
100,000 fast food outlets in a city of 100,000 continuous collapse of the pyramid are borne
people? One or two may be adequate. So by the new recruits cycling through.
with MLM. Market saturation may be Furthermore, because of the prolonged
reached when a city has only five or ten saturation and collapse, many more
distributors, with new ones finding it more participants are adversely affected in product-
and more difficult to recruit more participants. based schemes than in no-product schemes.
Strategies used by MLMs to compensate
Re-pyramiding to avoid market for market saturation and to avoid market
saturation and collapse. When pyramid collapse will be discussed further in Chapter 3.
promoters introduced product purchases as
Are participants buyers or sellers?
the means for financing their schemes (then
Unlimited recruiting in MLMs also changes
dubbed multi-level marketing), some found
the marketing nature of the system from one
ways to avoid ultimate collapse. First, MLM
of a network of distributors to a network of
recruiters used a hard-sell approach to focus
buyers. The normal distinction between
attention on the quality of the products, and
buyers and sellers is blurred even
away from endless chain recruiting.
evaporated. The sellers are the buyers, and
As a second strategy, major MLMs
the buyers are the sellers to themselves
introduce new product lines or divisions, enter
and their families. Also, we see the fallacy
new demographic markets or countries, or
of the claim that MLM is removing the
change the name of the company and
middle man in their marketing. Actually, in
introduce the package as a whole new
an MLM, middlemen may number in the
company with a different product or service
thousands in multiplying downlines.
emphasis as Amway did when it morphed
New MLM recruits buy products mainly
into Quixtar in the U.S., while keeping the
to qualify for profits from recruiting others,
Amway name in overseas markets. Nu Skin
rather than from any real need for the
shifted its recruiting to Asia to the point that
products or from any expectation of profit
85% of its revenues came from Asia. And Nu
from retailing. And as people tire of being
Skin developed new product divisions, such as
solicited, the perceived opportunity to find
Interior Design Nutritionals (IDN), Big Planet
willing buyers eventually diminishes to a
(internet services), and Pharmanex, and
trickle. Since the retail market is a phantom
Photo-Max through which it could cycle new
one, in order to increase the base of
recruits. This is a process I call re-pyramiding;
recruiting prospects who will pay retail to
i.e., opening new markets in other countries
play the game, we see promoters
and/or by starting new product divisions and
introducing new product divisions or opening
repeating the cycle all over again.
up new markets to recruit in other areas.
Ch.2- 14

Recruitment-driven MLMs engage in 3. Surveys of ex-distributors reveal that


re-pyramiding to continue growing and few continue buying the products after
can become like Ponzi schemes. When quitting. They recall that little if any direct
MLM promoters re-pyramid into other areas selling occurred outside of the network of
to make it possible for the first investing distributors and their own families. (Surveys of
participants to earn commissions from ex-distributors are more valid than those of
purchases of new recruits, the MLM can be current distributors, who may have contracted
said to have evolved from a pyramid to do a limited amount of selling to non-
scheme into a type of Ponzi scheme participants to keep their distributor license.)
which is illegal in almost all jurisdictions. 4. We know from surveys conducted in
Ponzi schemes are programs in which new areas of intense MLM activity that few sales
investors are repaid, from the investments are made directly to consumers who are not
of new investors.45 (The persons doing the in the network of participants.46
selling remain the same.) In MLM, without 5. Little if any direct selling continues in
re-pyramiding, into new markets, collapse is an area two or three years after an MLM
inevitable as market saturation makes future finishes its recruitment blitz through the area.
prospects resistant to participation. 6. To counter dwindling sales due to a
MLM proponents argue that drop-off in recruiting, the MLM engages in re-
replacement of continual dropouts by pyramiding; i.e., recruiting in other areas or
ongoing recruitment is like other direct sales shifting to new product divisions. MLM
businesses. But this is a fallacy. Later promoters can then sell to new recruits.
recruits never have the same opportunity as 6. Signs of reporting inconsistencies
earlier entrants due to market saturation. can reveal a lack of direct sales. In the case
of Nu Skin, sharp discrepancies appeared
Why is recruiting emphasized over between U.S. revenues reported to the SEC
retailing? Unlimited recruiting of recruiters, and those reported to the FTC and to
combined with the other factors explained recruits in the amount of sales that were
here, creates enormous leverage. Rewards occurring at retail prices. This was blatant
for recruiting a large downline are so much evidence of misrepresentation.47
greater than for retailing products that 7. In my test of Nu Skins program, I saw
participants see no point in spending time over 400 Nu Skin distributors over a one-year
and effort retailing, except for token sales period, but I can recall only one who made a
(often purchases in the names of relatives serious effort to sell very many of Nu Skins
who become counterfeit customers) to expensive supplements directly to non-
satisfy retail rules. Again, you get the distributors. She sold to rich neighbors who
behavior you reward. The primary were sympathetic to her desire to succeed.
emphasis on income from recruiting test of
a pyramid scheme is thus satisfied. For an excellent analysis of the problems
The following items summarize the resulting from the FTCs allowing endless
evidence that recruitment-driven MLMs do chain recruitment schemes (MLMs) to
not engender any significant retail market: continue, read the letters written by Bruce
1. The compensation plan rewards the Craig, former Wisconsin Assistant AG, to FTC
recruitment of a downline so well that there Chairman Robert Pitofski48 in Appendix 2F
is little incentive to sell directly to consumers. and to FTC economist Dr. Peter J. Vander
2. An analyst can subtract all incentivized Nat49 in Appendix 2G.
purchases by new distributors and their
families from total revenues from that area on
the companys financial report. If the volume 46
Survey of Tax Preparers, by Jon M. Taylor,
left over is minimal, direct selling is not the (posted in 2004 on website for mlm-thetruth.com)
47
major thrust of the company. REPORT OF VIOLATIONS of the FTC Order for Nu
Skin to Stop Misrepresenting Earnings of Distributors,
by Jon M. Taylor, filed with the FTC November 20,
45
Ponzi Schemes, Invaders from Mars, & More 2002 Since that time, Nu Skin has not reported retail
Extraordinary Popular Delusions and the Madness of sales that they could not prove had occurred.
48
Crowds, by Joseph Bulgatz, (New York: Harmony Dated February 20, 2000
49
Books, 192), pages 11-45 Dated April 24, 2001
Ch.2- 15

Exhibit 2b

CDC* (Red Flag) #2: Advancement in a hierarchy of multiple


levels of participants (distributors, associates, etc.) is achieved by
recruitment and/or by purchase amounts, rather than by appointment.

MLM is all about getting in early - or climbing to the


top of the pyramid - where the big money is made
just like any other pyramid scheme.

*NOTE: These CDCs (or red flags) are causative and defining characteristics of
recruitment-driven MLMs, or product-based pyramid schemes. They are causative in that
taken together they cause the extremely high loss rates suffered by participants, and
they are defining in that they clearly define product-based pyramid schemes as
differentiated from legitimate direct selling and other packaged business opportunities. All
600 MLMs I studied demonstrated this characteristic in their compensation plans.
Ch.2- 16

2. Advancement in a hierarchy of the pay plans primary rewards are for


multiple levels of participants is building a downline, it should be considered
achieved by recruitment and/or by an illegal pyramid scheme.
purchases, rather than by appointment. Exception Selected distributors
Ask: Does a participating distributor given priority. Often during the startup of a
advance ones position or rank (and new MLM, or when an MLM enters a new
potential income) in a hierarchy of multiple country, selected distributors, or TOPPs
levels of participants by recruiting other (top-of-the-pyramid promoters), are
distributors under him/her, who in turn assigned top positions arbitrarily by the
advance by recruiting distributors under founders. Nepotism sometimes appears,
them, etc.? Or by buying products to qualify such as when favored positions are
at certain levels in the compensation plan? extended to family members of the
founders. This is unfair to those who come
Rank advancement in the pyramid is in later, who must aggressively recruit and
determined not by appointment, but by time of buy products to have any hope of advancing
entrance into the program, by recruiting to the top where the money is made.
success, and by volume of products
purchased by ones group. When recruited
into such a program and then given incentives 3. Pay to play requirements are met
to buy products, participants are being by ongoing incentivized purchases
leveraged for the profit of those above them. and/or recruitment minimums, with
They may think they are advancing, when in participants the primary buyers.
fact they are often being manipulated into
buying more products and recruiting more Ask: Are distributors who are recruited
people to benefit those above them. presented with significant pay to play
options; i.e., are they encouraged to make
Are MLM distributors really initial or ongoing investments in incentivized
distributors? When the pay plan rewards purchases and/or to satisfy recruitment
recruits far more for recruiting others than minimums, in order to take advantage of the
for sellilng products or services, and when business opportunity, and to continue
purchases are incentivized, or tied more to qualifying for advancement in or overrides
advancement in the scheme than to the sale and bonuses from the MLM company?
of products and services to non-participants,
What are incentivized purchases?
it is a misnomer to refer to them as
or pay-to play50 purchases or pay for
distributors. (or representatives,
your paycheck? I coined the term
associates, etc.) It is more correct to refer
incentivized purchases to refer to the
to them as investing participants.
practice of tying purchases of products from
Correctly viewed, an accumulation of
an MLM company with requirements to enter
such incentivized purchases over a period of
the business opportunity option, to qualify for
time constitutes a substantial investment in a
commissions, and to qualify for rank
pyramid scheme. (See #3 below)
advancement in the hierarchy of distributors
Participants are typically not wise
who are in effect merely participants making
business managers so the customary
pyramid scheme investments disguised (or
subtraction of all costs from revenues to figure
laundered) as purchases. They are also
profits is ignored including products and
called pay to play purchases. (See Appendix
services from the company. Such purchases
2A for definitions of relevant terms.)
would be made from less expensive sources
Incidentally, William Ackman in his
if serious comparison shopping were done.
attack on Herbalife used very descriptive
Close examination reveals that both
term for this feature pay for your paycheck.
advancement and income are dependent
primarily on downline recruiting and on
internal consumption (sales to participants 50
This insight resulted from discussions with Kristine
in the scheme). If participants must recruit Lanning, former assistant to the Attorney General for
and buy products to be successful, and if North Carolina.
Ch.2- 17

Exhibit 2c

CDC* (Red Flag) #3: Pay to play requirements are met by


ongoing incentivized purchases, with participants the primary buyers.

MLM participants subscribe to minimum


product purchases in order to "play the game"
to qualify for commissions and to gain or
maintain advancement in the scheme.

*NOTE: These CDCs (or red flags) are causative and defining characteristics of
recruitment-driven MLMs, or product-based pyramid schemes. They are causative in
that taken together they cause the extremely high loss rates suffered by
participants, and they are defining in that they clearly define product-based pyramid
schemes as differentiated from legitimate direct selling and other packaged business
opportunities. All 600 MLMs I studied demonstrated this characteristic in their
compensation plans.
Ch.2- 18

Percentage of revenues accounted for constitute a substantial portion of the cost of


by internal consumption a key legal participating in the business opportunity.
issue. In pyramid scheme cases, the Whether they are used, sold, given away, or
percentage of purchases accounted for by stored, is irrelevant to the analysis.
participants personal consumption as Escalating incentives to continue
opposed to sales to non-participants has purchasing products to qualify for higher
become a litmus test for determining if an commissions rates and/or ever-higher levels
MLM is an illegal pyramid scheme. MLM in the hierarchy of participants often lead
executives may attempt to excuse lack of distributors to hyper-consume products or to
evidence of retail sales by pointing to give away a lot of samples. Many fill their
company rules that require sales to non- garages with products they dont need. The
participants as proof of such sales. However, argument that they would have purchased the
the existence of rules aimed at encouraging products anyway, and that these purchases
retail sales and discouraging inventory should not be considered an expense of
loading will not protect a company from being doing business, does not hold water. Upon
an illegal pyramid scheme if not properly quitting, most cancel product subscriptions.
incentivized and adequately enforced.51 So when participants are expected to
make product investments to get into an
MLM and then to continue purchasing
Investing in the form of products (by subscription), training, etc., in
incentivized and ongoing product order to achieve rank advancement, they are
purchases could be considered a paying pyramid investment fees to play the
device for disguising or laundering game, one of the earmarks of a product-
based pyramid scheme.53
pyramid scheme investments.
If participants subtracted purchases
and the operating costs of recruiting from
How much is actually invested in the commissions, they would find a high
scheme? MLMs typically charge a nominal breakeven bar rarely exceeded by
fee to be licensed as a distributor. This is revenues. In other words, almost all
usually less than $100 to avoid raising the participants below the TOPPs lose money.
eyebrows of law enforcement officials and
to escape subjecting the MLM program to Why are incentivized MLM product
more strict guidelines as a franchise, purchases not widely recognized as
security, or business opportunity. investments in a pyramid scheme? Most
However, in the typical scenario, the MLMs offer lucrative incentives for recruiting
fee for initial registration is merely the an increasing number of distributors (or
beginning of the total MLM investment. One other term for participants) and for revenues
must add incentivized ongoing purchases, from product sales. So many participants
which may total hundreds, or even recruit dummy distributors from friends and
thousands of dollars a year.52 They relatives and buy products in their names or
simply buy products for them as counterfeit
customers. They believe this will qualify them
51
In re Koscot Interplanetary, Inc., 86 F.T.C. 1106, 1181 for the really big bucks. Few realize that they
(1975), affd., Turner v. F.T.C., 580 F.2d 701 (D.C. Cir.
1978); In the Matter of Amway Corp., 93 F.T.C. 618 (1979); have in effect paid a very large fee for
Webster v. Omnitrition,79 F.3d 776, 781 (9th Cir. 1996); participation in a pyramid scheme. Through a
United States v. Gold Unlimited, Inc., 177 F.3d 472, 480-81
(6th Cir. 1999); F.T.C. v. Equinox, Intl. Corp., 1999 U.S.
variety of misrepresentations about the
Dist. LEXIS 19866, *15 (D. Nev. Sept. 14, 1999); People v. opportunity, large sums of money may thus
Cooper, 166 Mich. App. 638, 651-52; 421 N.W.2d 177 be extorted from them.
(1987); Koscot Interplanetary, Inc. v. Draney, 90 Nev. 450,
530 P.2d 108 (1974); Section 5 of the FTC Act; M.C.L.
750.372; N.R.S. 598.100, et, seq.
52
The minimum 100 PV (personal volume) for Quixtar (Amway)
participants was roughly equal to $260/mo. ($3,120 per year) . . . consumption and the larger the downline, the higher the bonus.
and because Quixtars overpriced products are not sellable to (Complaint and demand for jury trial, US Dist. Ct., Central District
anyone except through distributors who are buying to qualify for of Calif., Western Div., Case No. CV 07-05194), 97)
53
bonuses, Quixtar distributors earnings are a direct function of how In FTC v. Amway (1979 142-145), Webster v. Omnitrition
much product they and their downline consume. The more internal (Discussion on Pyramid), and FTC v. Skybiz (29)
Ch.2- 19

Such an amount paid at the start into a


no-product pyramid scheme would We know from surveys that few
immediately arouse suspicions of its being sales are made directly to
an illegal pyramid scheme. But since the consumers who are not connected
money paid into an MLM is paid for to the recruitment scheme. It is
legitimate products and over a period of generally motivated participants
time, most participants and investigators fail who are induced into paying for
to see it as an investment in a pyramid overpriced pills, potions, and
scheme. In reality, this means of investing in lotions typically sold by MLMs.
the form of incentivized and ongoing
product purchases could be considered a
device for disguising or laundering pyramid A startling admission. We usually see
scheme investments. a wink-wink, nod-nod attitude of MLM
MLMs typically sell overpriced potions and promoters on how they get participants to
lotions touted to prevent or cure a wide range purchase most of the products from the
of maladies. This could be compared to a company. Pay-to-play or incentivized
bushel of apples selling for $20 a bushel. The purchases play a bigger role than most are
seller paints blue stripes on them and sells willing to admit. But occasionally the truth
them for $80 $60 more because of the leaks out. Consider this quote from
magical properties attributed to the blue Advocares Policy and Procedures manual
stripes the old snake oil pitch. regarding its compensation plan:
Many MLM products are sold at a You may choose any method you like
premium so that commissions can be paid to achieve Advisor status. These examples
to many levels of distributors. If an MLM point out the practical reasons you always
product were sold for $20 more than a want to track your volume if you think
comparable one sold through other outlets, youre close to qualifying Advisor status
this $20 premium could be considered the and if necessary, cover the $500 Personal
55
pyramid investment portion of the price, which Volume with your own purchases.
would flow to the top of the hierarchy of
participants in typical pyramid fashion.
. . . if necessary, cover the $500
Do MLM participants sell products at Personal Volume with your own
listed retail prices to non-participants? purchases.
MLM promoters have convinced many Advocare P&P manual
regulators that MLM distributors sell a
significant amount of products to persons
not participating in the scheme. In most
MLMs, this is patently false. We know from MLM not recognized as legitimate
surveys conducted in areas where intense selling. Additional evidence that little actual
MLM activity is occurring that few sales are direct selling takes place in MLM can be
made directly to consumers who are not found on the business shelves of any
connected to the recruitment scheme. As bookstore. I searched the contents of books
discussed earlier, in a randomized survey of on salesmanship of major bookstores and
households in Utah County, Utah,54 where found no mention of MLM or multi-level or
many MLMs are located, we found four network marketing as an arena for
MLM distributors for every one non- professional salespersons. The only
participating customer. exceptions were when networking (not MLM)
It is generally motivated participants who was discussed, and only when a professional
are induced into paying for overpriced pills, sales person mentioned a bad experience
potions, and lotions typically sold by MLMs. with MLM on his way to becoming a real

55
(Advocare) Policies, Procedure, and the Compensation
54
Randomized survey conducted in Utah County, Plan (Rev. 10/21/08), Section II: The Compensation
Utah, by Consumer Awareness Institute, 2004 Plan, Chapter 4:Advancing to Advisor, p. 20.
Ch.2- 20

salesperson56. And even in the books that Zig victims to recognize the fraud in an MLM
Ziglar (who has written on MLM57) has written without intensive de-programming by a
on salesmanship, he is careful not to include knowledgeable consumer advocate. They
MLM as a form of selling. Apparently, MLM is have been told by their upline that anyone can
only respectable to those doing it. succeed and are conditioned to blame
When as a young man I sold themselves not the MLM program for their
encyclopedias to help pay my way through failure. And many have opened their product
college, it was not a requirement that I buy a packages to sample or share the contents, so
set for myself or to meet a certain quota in they dont qualify for a refund. Or they may
order to qualify for commissions. And later, fail to qualify on other technicalities.
as an insurance agent, I was not required to Tools for success or just more
buy the insurance I was selling. This would money down the drain. Top distributors
not be true in an MLM, which depends for may sell tools (books, audio/video training,
much of its revenues on minimum purchases etc.) to aid recruits in building their business.
by participants who buy to qualify for Their message to participants is that if they
commissions and/or rank advancement. are not succeeding in selling products or
For a list of criteria to distinguish between recruiting a downline, it is because they are
MLM and legitimate direct selling, see Exhibit not doing it right not because the program
2f: Does Multi-level Marketing* Qualify as a itself is inherently flawed. If they want to be
Form of Direct Selling? a 7-Point Checklist. successful, they need the proper tools.
How recruitment-driven MLMs kill The sellers of these tools may make
their own retail market. In many MLMs, more money on them than on the sale of
purchases at inflated retail prices are products to or through their downline. While
primarily made by new recruits as a form of not required pay to play items, some
entry fee after which they pay wholesale upline promoters will not provide training
for products. Recruiters at MLM opportunity and other support to downline participants
meetings often kill their own retail market. who do not buy the tools. So these tools
Why would anyone pay full retail price when become in fact a necessary cost to play the
there are plenty of distributors who would game further reducing the likelihood that
gladly sell at wholesale prices to meet their these hapless recruits will realize a profit.
pay to play quota of purchases? Incentivized purchases are typical of
Most ex-distributors of MLMs I have a pyramid scheme. On the FTC web site is
interviewed have said they cancelled an article entitled The Bottom Line about
automatic bank draft payments for monthly Multi-level Marketing Plans.58 Under the
product shipments or sharply reduced heading Evaluating a Plan, the following
purchases from the company following their advice is given: Beware of plans that ask
quitting an MLM. This supports the conclusion new distributors to purchase expensive
that the retail market for the products is more products and marketing materials. These
contrived than real. Pay to play purchases plans may be pyramids in disguise.
usually cease upon termination. The FTC ruling that Amway was not a
pyramid scheme was conditioned on the
What about the refund policy of assumption that its retail rules would be
MLMs? Many MLMs have a 30-day or one- enforced. Yet it was disclosed in a recent
year return policy, allowing for a refund for California case involving Quixtars
unused and unopened merchandise, minus a (Amways) top guns that only 3.4% of
small re-stocking fee. While this sounds sales were to non-participants! 59
acceptable to recruits and regulators, hundreds
of interviews with ex-distributors lead to the
conclusion that this offers little actual protection
to participants. It is extremely rare for MLM 58
www.ftc.gov
59
Notice of Errata re exhibits E, F and G to Affidavit of
56
The Sales Bible: The Ultimate Sales Resource, by Billy Florence submitted with complaint, US Dist. Ct.,
Jefferey Gitomer (John Wiley & Sons, Inc., N.J., 2003) Central District of Calif., Western Div., Case No. CV
57
Ziglar, op cit 07-05194), 97) p. 13
Ch.2- 21

4. Company payout (in commissions &


bonuses) per sale for the total of all
It was disclosed in a recent
upline participants equals or exceeds
California case involving
that for the person selling the product
Quixtars (Amways) top guns
resulting in inadequate incentive to
that only 3.4% of sales were to
retail and excessive incentive to
non-participants!
recruit. This is what is meant by a top-
In summary, MLMs typically require weighted pay plan.
significant purchases in order to participate
in the financial rewards outlined in the Ask: Would a distributor purchasing
compensation plan. While the actual products for resale receive less in total payout
enrollment fee may be small, the cost to (in commissions, bonuses, etc.) from the
qualify for commissions and rank company as would the total of all upline
advancement can be substantial. This is participants? In other words, does most of the
one of the earmarks of a pyramid scheme, money paid to distributors go to those at the
as opposed to legitimate direct selling.60 higher or lower levels in the pyramid of
participants?
CAUTION: Many MLMs are now claiming While the previous three features are fairly
they have no pay-to-play requirement, or easy to identify, this one requires
that there is little or no cost to join. However, understanding of alternative distribution
there is always a requirement for full models and complex incentives in the MLM
participation that leads to more money for the pay plan. Group bonuses and other incentives
company and for TOPPs. It may be a require- must be factored in to determine actual payout
ment for a certain number of recruits, some of per sale. Sometimes the bonuses come in the
whom will do the same and eventually buy form of larger discounts or higher commissions
products to advance in the scheme. In these per sale at higher levels.
cases, we could call them play to pay
schemes, but the effect is the same. Why does this top-weighted
feature of recruitment-driven MLMs
discourage retailing of products to end-
users? MLMs offer small rewards to front
line distributors for selling products, which
If participants must recruit and are usually overpriced to support the large
network of participants. So to achieve
buy products to be successful, or if
significant income one must recruit a large
the pay plans primary rewards downline from which to draw commissions
are for building a downline, it from their combined purchases.
should be considered an illegal This top weighted characteristic, more
pyramid scheme than any other, determines whether a
program is biased towards recruitment or
towards retailing (direct selling to end users).
It is also an important red flag signaling an
illegal pyramid scheme in most jurisdictions
because it shows a primary emphasis on
compensation from recruitment rather than
from sales to end users who are not
participating in the scheme.
For a more complete discussion of why
MLM compensation plans are so top-
weighted, read My explanation for the
60 extremely unfair income distribution in MLM
In FTC v. Amway (1979 142-145), Webster v.
Omnitrition (Discussion on Pyramid), and FTC v.
in Chapter 7. Note especially Exhibits 5a&b).
Skybiz (29)
Ch.2- 22

Why is this top-weighted feature one commissions per sale (often 20-40%) than
of the main problems with MLMs? MLM managers two or three management levels
compensation plans of recruitment-driven above him or her. But the distribution of
MLMs lead to extreme inequality in commissions in MLM programs is upside-
company payout to participants. There are a down from legitimate direct selling. Upline
few winners who profit at the expense of a distributors several layers removed from the
multitude of losers. When plotted on an actual sale may receive as much or more in
income distribution chart, the graph commissions and bonuses per sale from the
resembles a candlestick, with a handful on the company as the person who actually sold the
left receiving huge earnings, and a multitude product. The latter may only get a sales
of participants to the right losing money. commission of 5-15% from the company62
For example, Nu Skin has published not enough to make selling profitable, even if
average income figures of its distributors, the products were priced competitively.
having been ordered by the FTC to cease its Since the total payout per sale is
misrepresentations of distributor earnings. limited, when upline participants receive
Based on its own report entitled 2011 Nu Skin substantial income in overrides from down-
Enterprises, Inc. Distributor Compensation line purchases, this tightens any resale
Summary, on discussions with top executives margin and limits the percentage of
and high level ex-distributors, and on my one- commissions to any participants selling
year experiential test of their system, I products to actual customers. So the
concluded the following: potential income of front line distributors is
At best, one out of about 3,000 distributors extremely limited, forcing him or her to
profited; i.e., received more in commissions recruit a large downline in order to realize a
than they spent on products and minimum significant income from commissions on
operating expenses. But of those few who downline purchases. Powerful incentives are
profited, only a few netted anywhere near the at work to recruit a downline of hundreds, even
average incomes that promoters at opportunity thousands, of participants.63
meetings stated were earned by Blue
Diamond distributors. It is likely that less than
one in 10,000 new recruits received the
potential Blue Diamond incomes held out to This top-weighted characteristic
them! All others just didnt try hard enough. is an important red flag signaling
Often these losers will invest an illegal pyramid scheme in most
considerable amounts of time and money and
jurisdictions because it shows a
then quit, blaming themselves. But their
failure is due not so much to their lack of primary emphasis on compensa-
effort, as to an exploitive and unfair system, tion from recruitment rather than
which dooms approximately 99.7% of all from sales to end users who are
participants61 (including dropouts) to losses not participating in the scheme.
after subtracting pay to play purchases and
minimal operating expenses. A 99% loss rate
would not be so serious, except that in MLM
opportunity meetings, the program is typically
touted as the path to financial freedom, or
time freedom, and the earnings of top
distributors is posted but with no mention of
the abysmal odds of getting there.
In legitimate direct sales programs, it is
typical for successful commissioned sales
persons to receive more income than their 62
Again, read My explanation for the extremely unfair
sales managers. This is because the person income distribution in MLM in Chapter 7, noting
doing the selling usually makes more in especially Exhibits 5a and 5b.
63
For examples of complex top-weighted
compensation plans, see Appendix 2C. Nu Skin is
61
To see how this was calculated, see Chapter 7. one of the most top weighted of MLMs.
Ch.2- 23

Exhibit 2d

CDC* (Red Flag) #4: Company payout (in commissions &


bonuses) per sale for the total of all upline participants equals or
exceeds that for the person selling the product resulting in inadequate
incentive to retail and excessive incentive to recruit. This is what is
meant by a top-weighted pay plan.

MLMs typically top-weighted compensation


plans disproportionately reward founders
and TOPPs (top-of-the-pyarmid promoters
at the expense of those at the bottom levels.

*NOTE: These CDCs (red flags) are causative and defining characteristics of
recruitment-driven MLMs, or product-based pyramid schemes. They are causative in
that taken together they cause the extremely high loss rates suffered by
participants, and they are defining in that they clearly define product-based pyramid
schemes as differentiated from legitimate direct selling and other packaged business
opportunities. All 600 MLMs I studied demonstrated this characteristic in their
compensation plans.
Ch.2- 24

Cant low commissions to front-line TOPPs to feverishly build their downlines;


distributors be offset by retailing products i.e., to recruit a revolving door of new
at marked up retail prices? MLM promoters recruits who buy products in order to
claim distributors who buy MLM products at participate in the opportunity.
wholesale prices can then sell them at a higher
retail price, such as in conventional retail 5. In addition to the four CDCs above,
outlets, which allow for a retail profit margin. nearly all MLMs also have a fifth
MLM communicators then go to great lengths CDC, making it even more top-
to assure regulators that they are legitimate weighted. The MLM company pays
direct sales operations and that participants commissions and bonuses on more
can make money buying wholesale and selling
distributor levels than are
products at retail prices. They also tout the
unique qualities of their products to justify the functionally justified; i.e., five or more
high prices they must charge to pay levels, which only further enriches
commissions on huge pyramids of participants. those at the top of the pyramid.
The problem is that suggested retail
Ask: Does the company pay overrides
prices for MLM products are generally too
(commissions and bonuses) to distributors in a
high to be competitive with other outlets. So
hierarchy of more levels than are functionally
MLM distributors purchase large quantities
justified; i.e., five or more levels? 64
for themselves and their families and/or sell
For even the largest of conventional
products at wholesale prices to downline
distributor arrangements, the entire U.S.
participants and others in order to meet
can be covered by four supervisory levels in
volume requirements for bonuses or discounts
the sales hierarchy; e.g., branch managers,
at different levels. Again, the payment of full
district managers, regional managers, and
retail listed price generally occurs with new
national sales manager. More than that is
recruits who are buying into the system. This
superfluous and bloated, driving up prices
is how they pay to play (the game).
and making sales at a competitive retail
How does this feature distinguish markup unrealistic and unprofitable.
recruitment MLMs from (hypothetical)
Why do five or more levels signal a
retail-focused MLMs? This top weighted
recruitment-driven MLM? There is seldom
characteristic is primarily what would
any functional justification for five or more
separate recruitment-driven MLMs from
levels in an MLM hierarchy of participants.
retail-focused MLMs if such were to exist.
other than to encourage recruiting and the
Retail-focused MLMs would make it possible
illusion of very large potential incomes
for participants to make money from the sale
which only a few enjoy.
of products with only a small downline of
Combined with other factors, this feature
participants, or with none at all by assigning
hugely enriches those participants at the top
the majority of commission payments to front-
of the pyramid at the expense of those
line distributors for actual sales, as is the case
beneath them, 99% of whom lose money.
in legitimate direct selling or retail settings.
Such exorbitant incomes result from the
However, out of over 600 MLM programs I
reaping of huge overrides from the combined
have analyzed, I did not find any that could
product investments of as many as thousands
clearly be classified as retail-focused MLMs.
of downline participants, which increase
Possible exceptions are the party plans that
exponentially with each added level. It is a
emphasize income from the sale of products at
money transfer scheme transferring money
in-home parties, though they may allow for
from those at the bottom to those at the top.
recruitment of a downline. But even then, one
must look at the compensation plan to see if
the program is so top-weighted as to
encourage recruitment and self-consumption
over selling to the general public.
In summary, this top-weighting of 64
For this insight, I am indebted to Douglas M.
MLM compensation plans is what drives Brooks, a Boston attorney, who has for many years
worked on cases related to franchises and MLMs.
Ch.2- 25

Exhibit 2e

CDC* (Red Flag) #5: In addition to the four CDCs above,


nearly all MLMs also have a fifth CDC, making it even more top-
weighted. The MLM company pays commissions and bonuses on
more distributor levels than are functionally justified; i.e., five or more
levels, which only further enriches those at the top of the pyramid.

More than four levels in the compensation plan


exponentially enriches those at the top with the
addition of each additional level at the expense of
those who invest at the bottom. The primary customers
are those in the downline, making the MLM merely a
money transfer, or product-based pyramid scheme.

*NOTE: These CDCs (red flags) are causative and defining characteristics of
recruitment-driven MLMs, or product-based pyramid schemes. They are causative in
that taken together they cause the extremely high loss rates suffered by
participants, and they are defining in that they clearly define product-based pyramid
schemes as differentiated from legitimate direct selling and other packaged business
opportunities. All 600 MLMs I studied demonstrated the prior four characteristics in their
compensation plans, and most included this fifth characteristic. Those that did not make
up for it by extra rewards paid to those at the top levels.
Ch.2- 26

It should be noted that in the afore- original upline distributor, then with a five-
mentioned 1979 FTC v. Amway ruling, the level downline, the upline distributor gets
prosecution had argued that as the number $19,525 per month, while with a six-level
of levels in an MLM compensation plan downline the same distributor can get
increased, so did the opportunity for fraud. It $97,650 per month five times as much as
is interesting that in 1979, Amway had ten for five levels. The incentive to recruit to get
payout levels. By 2008, the number of levels to the sixth level becomes enormous.
had increased to an astonishing 22 levels! Of course, it seldom works out that way, but
But no one at the FTC noticed this this illustrates why recruiting is emphasized
worsening of Amways highly leveraged over selling products to persons outside the
compensation plan. pyramid. An income of $97,650 is far more
appealing to a Level 1 participant than $100
Generally, but not always, this that might be earned by selling the products
characteristic of excessive payout levels at the full retail price (assuming $20 markup
is a key feature (other than products for on products sold to each of five customers).
sale) separating many recruitment-driven
MLMs from classic, no-product pyramid
schemes. The latter typically pay on only
four or five levels before the person atop the The FTC prosecution argued that as
pyramid collects and moves on to start a the number of levels in an MLM
new pyramid. It also helps explain why the compensation plan increased, so
loss rate for MLMs is much higher than for did the opportunity for fraud (FTC
classic, no-product pyramid schemes. v. Amway). But no one at the FTC
How does extreme leverage result noticed that the number of levels
from excessive payout levels? MLM since that time has more than
promoters refer to such residuals as doubled at Amway.
leverage large company payouts,
Compared to recruiting, selling
disproportionate to effort expended, to top-
products at full retail price becomes a waste
level participants. The effects of leverage
of time in such a system. The incentive to
can be illustrated in a downline of six levels
recruit to move up a level becomes very
of participants. For example, assume that a
great. Again, one can see that the legal
distributor recruits five active distributors,
requirement of primary emphasis on
each of whom recruits five more, and so on
income from recruiting fees (in the form of
through six levels of distributors.
downline purchases) is satisfied.
We see the pyramid grow exponentially:
In legitimate direct selling or retailing
Level 1: 5 distributors operations, management looks at what value
x $5 in commissions & bonuses = $25/month each link in the distribution chain contributes
Level 2: (5x5=) 25 + 5 = 30 total distributors to a profitable operation. They are always on
x $5 = $150/month the lookout to streamline operations, not to
Level 3: (25x5=) 125 + 30 = 155 total cut profits by adding more levels of sales
distributors x $5 = $775/month management. Rational corporate behavior in
Level 4: (125x5=) 625 + 155 = 780 total this scenario would be to quickly jettison
distributors x$5 = $3,900/month passive commission recipients in their
distribution chains, not recruit more. But with a
Level 5: (625x5=) 3,125 + 780 = 3,905 total
distributors x $5 = $19,525/month MLM, the opposite is true the more levels,
the better, thus exponentially enriching those
Level 6: (3,125x5=) 15,625 + 3,905 = at the top, who recruit aggressively to
19,530 total distributors x $5 =
maximize their gains. Also, company
$97,650/month!
revenues are enhanced by recruitment more
If each distributor were to buy enough than by sales to end users.
products each month to yield an override of
$5 in commissions and bonuses to the
Ch.2- 27

Exploitive breakaway compensation majority of them. These pay plans are


plans legal or not? One category of clearly recruitment-driven and top-weighted,
compensation plans, the breakaway meaning they are driven by incentives to
deserves mention, as it is so highly leveraged recruit, with company payout of
that the losses of participants are staggering. commissions (after skimming by founders)
In a breakaway system, the levels in going primarily to a select few TOPPs
the hierarchy are made up, of breakaway (top-of-the pyramid promoters) who are
organizations (or pyramids) groups of often those who were positioned at or near
participants who have met requirements to the beginning of the recruitment chain.
break away, allowing a small commission Where data was available, I found loss
override from all participants in the rates averaging about 99.7%.65 A list of the
breakaway unit. So a hierarchy of six levels MLMs for which I have analyzed the
is actually six levels of groups of compensation plans and which displayed at
participants, which makes it a constellation least the four of the five causative and
of pyramids within a giant mega-pyramid defining characteristics of recruitment-driven
with most of the payout going to TOPPs. MLMs is found in Appendix 2E.
The extreme loss rate results from each
profitable top-level distributor being The same four CDCs are found in all
supported by a downline of many groups of classic, no-product pyramid schemes as
participants (often totaling thousands), in all MLMs. It is important to recognize that
almost all of them victims who lose money the structural elements CDCs) of both no-
after subtracting purchases and other product and product-based pyramid
expenses. In my opinion, MLMs with schemes are identical. To ask if an MLM is
breakaway compensation plans are the a pyramid scheme is like asking if a hybrid
most extreme and exploitive type of pyramid vehicle is a car. It may have advanced
scheme and therefore should be illegal. features, but its still a car. So with MLM,
which is merely an elaborate form of a
Australian two-up, and other pyramid scheme.
schemes that limit the number of levels for
payout, make up for it in other ways. The fact
that an MLM compensation plan limits the
MLM not legitimate direct selling.
number of levels upon which any distributor can Based on the above CDCs, of the over
be paid overrides from the company does not 600 MLMs we analyzed, none qualified as
negate the endless chain feature of the legitimate direct selling. (To clearly separate
scheme. For example, in Australian two-up MLM from legitimate direct selling, review
plans, new recruits must forfeit commissions for again the 7-point checklist in Exhibit 2f.) I
the first two sales to an upline sponsor before should also note that these four CDCs exist in
qualifying for commissions. The mathematical none of the hundreds of alternative income
impossibility of later recruits enjoying the same options I have reviewed over many years of
financial benefit as earlier participants is teaching and researching in the field of
apparent. It should be noted that 2-up recruits income or business opportunities.
who fail to recruit two others become in effect
the downline of someone above them. This
could continue for several levels. Harmful effects of MLMs
MLM compensation plans with all of the
These four CDCs confirmed by characteristics discussed above inevitably
lead to the following negative effects:
industry-wide research
1. Loss rates are extremely high far worse
In 100% of the compensation plans of than for legitimate direct selling. See
over 600 MLMs I have analyzed, I found at comparison in Exhibit 2g, which is based on
least the first four of the five causal and
defining characteristics (CDCs) discussed
above, and the fifth CDC exists for the vast 65
Chapter 7, Exhibit 7d
Ch.2- 28

data from Nu Skins reports and similar to most statutes against pyramid schemes. MLM
those in other MLMs analyzed in Chapter 7. promoters often go to great lengths to make it
To those who understand the numbers, this is appear that revenues of participants come
the harm that is most objectionable from (unreported) direct selling of products,
especially in light of the MLM being presented which is simply not the case.
as a profitable income opportunity. 3. Misrepresentations abound.
Deception is essential for MLM to survive
and grow. If the truth were told about the
abysmal odds of success, only the
numerically challenged would join.
Some MLM promoters make exaggerated
product claims to draw in new recruits. I have
concluded that success in a recruiting MLM
requires one first to be deceived, then to
For nearly all MLM participants, money maintain a high level of self-deception, and
paid out exceeds money coming in. finally to go about deceiving others.
Chapter 8 lists at least 111 typical
Because of the extreme leverage in the misrepresentations used in MLM
compensation plan, the founders, early recruitment campaigns. With MLMs
entrants into the program, and a few TOPPs dependent on so many falsehoods, it would
get huge gains who are held up as not be an exaggeration to consider the
examples for all to see. But for the vast income earned by MLM sponsors as theft by
majority of participants, actual profits are rare. deception, and certainly as ill-gotten gain.
When discussing average income of 4. MLMs become somewhat like Ponzi
MLM participants, it should be noted that schemes, with promoters moving from one
there are three statistical measures used to location to another, as each area is
indicate average the mean, median, and increasingly perceived to be saturated. What
mode. The most talked about is the happens is that the MLM grows rapidly until it
arithmetic mean, or the aggregate income of reaches market saturation in a given area. All
all divided by the number of participants later entrants are severely disadvantaged in
which is negative if all recruits are counted their recruiting efforts and lose money. MLMs
and minimal expenses (including sometimes get around this by starting new
incentivized purchases) are subtracted. product divisions or entering new geographic
The median, or middle measure, for all regions to start new pyramids, a process I
MLMs I have studied is zero or less. And have labelled re-pyramiding.
the mode, or most common measure, is So investing participants recover their
also zero or less. Also, if TOPPs whose investments by recruiting in other areas in
disproportionately large incomes skew the Ponzi fashion to get new participants to
averages are removed from the invest. If they dont do this, they can lose their
calculation, the average will nearly always income stream and the rank they achieved.
be a significant minus figure. Company officials cooperate or the
By any measure, MLM is a losing company may collapse, along with their jobs.
proposition. This explains why the DSA and
MLM spokespersons and statisticians do 5. The distinction between seller and buyer
everything they can to skew the numbers in becomes confused and blurred. The seller
their favor. A more detailed analysis of the becomes the buyer, and the buyer becomes the
abysmal statistics on average earnings will seller to themselves and their families.
be presented in Chapter 7. 6. When most of the buyers are
participants, MLM is simply a money transfer
2. Since the compensation and scheme, transferring money from those at the
marketing system is weighted towards bottom to those at the top through the
recruitment, instead of retailing of products, infrastructure of the MLM company.
MLMs are technically illegal in many
jurisdictions. This one effect is the basis of
Ch.2- 29

Exhibit 2f: Does MLM (multi-level or network marketing) qualify as a


legitimate form of direct selling? a 7-point checklist
Much confusion exists on whether or not MLM can direct sales company, including life insurance) with
qualify as direct selling. Since the MLM industry has much to prominent MLM programs, such as Amway and Nu Skin.
gain by being classed as direct selling, MLM promoters and CONCLUSION: The typical MLM company is no more
the industrys lobbying arm, the Direct Selling Association, a direct sales company than a pig is a horse. MLM
work hard to convince legislators, regulators, and the public
companies use highly leveraged compensation systems
that they are direct selling companies. Since few officials
(rewarding top distributors at the expense of a large
have much experience in direct sales, they are often misled
downline of recruits who invest in products to play the
on this key point.
game almost all of whom lose money), its participants
Based on several years of experience, observation
are primarily recruiting to build downlines, not to sell
and research related to both direct sales and MLM, I can
products directly to end users.
safely conclude that the typical MLM business model
When was the last time you were approached by an
constitutes what I call a product-based pyramid
Amway or Nu Skin distributor to buy products without
scheme and NOT a form of legitimate direct selling.
some mention of the business opportunity? With
They should be considered recruitment-driven MLMs;
millions of distributors recruited over the last twenty
i.e., MLMs that require aggressive recruiting of a large
years, if they were primarily selling direct to customers,
downline to earn a significant income. However, it is true
you would expect by now to have been inundated with
that selling mostly in the form of recruiting is involved
requests to buy products from them without being
in building an MLM downline.
asked to join up. No, the sellers are the buyers, and the
Based on this analysis, below is a comparison of two
buyers are the sellers generally to themselves and their
marketing models direct sales, as represented by
immediate families.
traditional Fuller Brush sales persons (or any non-MLM

LEGIT.
CHARACTERISTICS OF LEGITIMATE DIRECT MLMs (that reward participants for recruiting large
66
DIRECT SALES COMPANIES SALES downlines, which is virtually all MLMs)
1. The number of agents/sales persons recruited for a YES NO MLMs use an endless chain of recruiters recruiting
given area is somewhat limited to prevent market still more recruiters, ad infinitum. And each participant
saturation and resulting dissatisfaction of existing sales must recruit others to make his/her investment profitable.
persons or agents.
2. Advancement to various levels of sales management is YES NO Advancement in the sales hierarchy is achieved by
by appointment. recruiting a downline who purchase products
3. Little or no purchases are required to begin and to YES NO Sizable initial and ongoing purchases are tied to
continue selling the program profitably. The company, qualification to get commissions and/or to advance through
rather than the sales person, assumes the burden of higher distributor payout levels. Thus, many participants stock
financing and stocking inventory. When I sold up on inventory. The burden of inventory cost is thereby
encyclopedias as a young man, it was not a requirement transferred from the company to the distributor who finds
that I buy a set for myself or meet a certain quota in order that the easiest way to sell the products is to sell the
to qualify for commissions. And as an insurance agent, I opportunity. Most actual buyers are recruits.
was not required to buy the insurance I was selling
4. A maximum of four levels of sales managers is YES NO An MLM downline may include 6, 8, 10, or even an
sufficient for example: branch manager, district manager, infinite number of levels of distributors which, of
regional manager, & national sales mgr. course, is absurd.
5. Commissions per sale paid by the company to the YES NO A distributor several levels above the person
person selling products and services to end users are selling the product may get as much or more commission
typically greater than the total override commissions for per sale from the company as the person doing the
ALL those above him/her in sales management. selling.
6. The primary focus in compensation systems, at sales YES NO Marking up and reselling products bought at high
meetings, and in actual effort by sales persons is on selling wholesale prices is unrealistic. The primary focus is on
products and services to legitimate customers, or end recruiting more participants, so persons are seldom
users. approached to buy the products without considering the
business opportunity. Top-level recruiters are often
held up as examples for their huge pay checks.
7. Sales persons can make a reasonable income (in YES NO Commissions paid by the company for direct sales
commissions and bonuses) from selling the products or pale in comparison with potential rewards for recruiting a
services without recruiting a downline. downline. In MLMs, it is extremely rare for participants
(except for those at or near the top of the pyramid), to
report profits on their tax returns.

66
Including insurance, real estate, investments, fire alarm systems, and other products and services that are sold person-to-
person away from a fixed location (but without the first four of five CDCs of a product-based pyramid scheme)
Ch.2- 30

7. Stockpiling of products is common, a the more time and money one invests in the
fact seldom admitted by MLM participants. business, the more likely it is that success will
Many wind up making excessive purchases be achieved. But with MLMs (except for
in order to advance up the hierarchy of TOPPs), the more one invests, the more one
participants, so they can reap large residual loses. The luckiest partici-pants are those
incomes off the efforts of others which who invest the least time and money. The
seldom happens. Most participants are left most fortunate are usually prospects who
with unsold products, broken promises, and refuse to join at all.
unrealized dreams. Return privileges for 11. Extreme leverage results, meaning
refunds are not used as much as one would the majority of company payout goes to
expect for the reasons mentioned above. TOPPs. Cases of downline distributors
receiving large commission checks are rare,
but are held up as examples for all
prospective recruits to see (without
disclosing costs incurred). However, for the
vast majority of MLM participants, actual
profits are rare and losses are the rule,
not the exception. Again, study Exhibit 2g.
12. The program becomes a closed
market system, in which products are sold
primarily through (and to) a downline of
participants (and sympathetic family
members) and seldom to legitimate
customers at retail prices. This alone should
qualify it as an illegal pyramid scheme.
13. Personal losses can be substantial,
including psychological, social, and spiritual
Stockpiling is common in MLM
harm67 far outside of the norm for
legitimate businesses. Some MLM
8. The regulatory process essential in participants lose more than money. We
a democracy is compromised when often hear of marriages and families broken
pyramid fraud is allowed by regulatory up, credit cards maxed out,, bankruptcies,
agencies. Victims of all types of pyramid or long-term friendships ruined, religious and
chain selling schemes rarely file complaints, other groups stressed or broken up, even
fearing conse-quences from or to those they suicides all from single-minded dedication
recruited (often relatives or friends) and to an MLM program. In fact, the more
having been taught that failure is their fault. committed a person is to an MLM, the
Lacking such complaints, law enforcement greater the likelihood that he/she will suffer
seldom acts against them. This complacency at least some of these consequences.
on the part of consumer protection officials Also, disturbing tendencies to move away
creates, in effect, a license to steal. from ethical and charitable motivations to a
more materialistic and greedy persona often
8. MLM observers have noticed cultish becomes apparent from MLM participation.
and even compulsive behavior from MLM These personality changes help explain why
participation. Some MLMs adopt cultist some see MLM as an unethical business
patterns in recruitment and retention of model. 68
members, becoming a rather closed society.
Also, the devolution of MLM junkies has
been observed, with traits of addiction
similar to those with other addictions. 67
For examples, go to feedback in ch. 9 Appendix.
68
10. A perverse risk-reward relationship Jon M. Taylor, The Network Marketing Game. op
develops with MLMs. In legitimate businesses, cit. See also False Profits, by Robert FitzPatrick.
(Herald Press: Charlotte, N.C., 1997).
Ch.2- 31

Exhibit 2g: Legitimate direct selling vs. MLMs


Legitimate direct selling
Direct sales persons who sell directly to customers seldom lose money, since most supplies and
training are provided by the company. And the sales persons do not have to buy the products in
order to qualify for commissions. Most of the commissions are paid to the person doing the
selling. With the growth of the Internet and discount stores, little direct selling is done any more.

Majority make money Few lose money


________________________________________________

MLMs, or product-based pyramid schemes


An extremely high loss rate explains MLMs high attrition rates, churning of new recruits, and
need to aggressively re-pyramid through new markets and/or with new products

00.3% make money in the typical MLM69 99.7% lose money in the typical MLM
Only a few of the participants in a typical It is very expensive to build a profitable MLM
MLM earn significant profits after purchases downline. Significant purchases are required to
and operating expenses are subtracted. To qualify for and to maintain pin levels (pay rank).
correctly represent these persons would require And the cost of mounting a recruitment campaign
a circle so small that it would be barely visible in effective enough to succeed in an MLM can be
this visual. very high. For these reasons, the dropout rate is
also extremely high. In any MLM, the first ones
into a given market have a huge advantage.
Those coming in later are buying a ticket on a
flight that has already left the ground.
69
See Chapter 7. Calculations are based on reports
of average income of participants for 50 MLM
companies that have released such data by 2013.
See methodology and calculations in Chapter 7.
Ch.2- 32

Considering all the harmful effects of Conversely, in no-product pyramid


MLM, it is easy to see why MLMs are far schemes, all the money goes to the person at
more harmful than no-product pyramid the top, but the downline consists of only a
schemes. They have a higher loss rate, cause few persons, who strive to move up to take
far greater losses in the aggregate, and affect their turn at the top.
far more victims. They also have a much lower See Exhibit 2h for a summary of some
payout ratio for distributors, since most of the of the effects stemming from the CDCs (red
proceeds go to products and infrastructure, flags) of MLMs, both individually and in
and some to the founders. combination.

_________________________________

Exhibit 2h: Characteristics and effects of MLMs,


or product-based pyramid schemes
CHARACTERISTICS EFFECTS
1. Each person recruited is empowered & Demonstrates primary income is from recruiting, especially
given incentives to recruit other participants, with the features of unlimited recruitment and such
who are empowered and motivated to recruit powerful incentives to recruit vs. meager profits from
still other participants, etc. in endless chains retailing over-priced products. Hyper growth inevitably
of empowered and motivated recruiters leads to perceived saturation, which often is followed by
recruiting recruiters without regard to market expanding (re-pyramiding) to other markets or to
saturation. introducing new product divisions and cycling through the
same markets.
2. Rank advancement in a hierarchy of Demonstrates primary income is from recruiting, since
multiple levels of distributors is achieved that is the only way to advance in the scheme and to
by recruitment, rather than by appointment. realize major profits. In virtually any MLM, 99% of recruits
are doomed to financial loss.
3. Pay to play requirements (to qualify for Raises breakeven bar, assuring losses for 99% of
commissions and/or for rank advancement) participants. May technically place MLM in category of a
are met by quotas of incentivized franchise, security, business opportunity or a de facto
purchases. pyramid scheme. Encourages hyper-consumption of
products by participants, who are the primary buyers.
4. Company payout per sale for the total of Removes incentive to do direct selling, since recruiting is
all upline participants equals or exceeds potentially many times more profitable.
that for the person selling the product
5. (typical, but optional) The company pays Demonstrates primary income is from recruiting. Enhances
commissions and bonuses on five or more leverage for top participants who profit hugely, while
distributor levels more than are assuring high loss rate for lower levels. Virtually eliminates
functionally justified; i.e., more than needed retail option, due to high wholesale prices (to pay
to manage the sales function. commissions on many levels) that make direct sales with
retail markup very difficult. Primary retail target is new
recruits which are making de facto pyramid investments.
1-5: Combining all (or at least the first four) Results in high loss rates (99.7% average) much higher
of the above characteristics than for no-product pyramid schemes (87.5% to 93.3%).
Strong emphasis on recruiting as the primary source of
income, satisfying most statutory definitions of a pyramid
scheme. Demonstrates extreme leverage, necessitating
deceptive income promises to succeed at recruitment.
Ch.2- 33

MLMs unsavory reputation For example, they may not be allowed to


sell competitors products along with those
among the general public in the of the particular MLM they signed with.
U.S. Are MLM promoters selling investment
Twenty years of feedback from all over securities? They talk to prospects about the
the world confirms what most consumer residual income, or passive income
advocates have observed that the MLM potential of signing up in their MLM as an
industry generally has an unfavorable investment that was not dependent so much
reputation among the general public. This has on their own efforts as on the efforts of those in
certainly been evident in consumer surveys.70 their downline. But they do not register as
When I did an advanced (exact) Google securities with the state or federal securities
search of the term scam (using quotation agencies.
marks) with standard brands of nutritional Are MLMs franchises? Though many
supplements (such as Centrum, Bayer One- promoters refer to their MLMs as like a
a-Day, etc.) sold in retail stores, I got 0 franchise, as an un-franchise, or even as a
(zero) results. But in sharp contrast, when personal franchise, the last thing MLM
scam was paired with the names of executives want is to have to comply with
leading MLM companies that sell franchise disclosure requirements, including a
supplements (Amway, Herbalife, Nu Skin, franchise disclosure document that could be
USANA, etc.), I got several hundred results hundreds of pages long with financial data,
for each of them! background of founders, etc. The MLM
The typical answer by promoters of industry spent $4 million lobbying for an
specific MLMs to the unsavory reputation of exemption from the Business Opportunity Rule
MLM is that the reputation is deserved by so they would not be required to provide even
most MLMs, but not their MLM. Their MLM a one-page document disclosing information to
is somehow different. This is another reason help prospects make a wise decision about
why defining and understanding the participation.
underlying MLM model is important. Are MLMs a form of gambling or a lottery?
Some promoters present MLM as an
opportunity for the chance of unlimited
MLMs problem with legal identity income: You never know how much money
you will make if you sign up now, or You
MLM promoters and defenders have a may get lucky and recruit someone in your
recurring problem whenever they have to downline who is a business builder who will
present MLM as a class of business activity. make you a lot of money, etc. New MLMs
This is because MLM is like a chameleon; it will sell a pre-launch opportunity, implying
can and often must change colors to suit that one could profit handsomely by being
the situation. Consider the following one of the lucky first ones in.
examples: Are MLMs a form of direct selling? Of
Are MLM participants employees of the course, the Direct Selling Association says it
company? MLM executives often try to satisfies the criteria of person-to-person
exercise the control of an employer, but selling away from a fixed location, etc. The
dont want to be classified as such because problem is that the DSA does not specify
of the costs and legal liabilities. Yet, their what legitimate direct selling is not
contracts have been challenged as endless chains of recruitment of participants
exercising too much control for participants as primary customers.72
to be considered independent contractors.71
70
Network Marketing Survey Conducted in three employees as independent contractors to those
Utah counties in 2004. Similar results were found in contractors detriment, go to the following web site (All
Herbalife Online Fraud: A Web Analysts you need to know about MLM)
Perspective. (Jonathan Brands Instablog at http://www.armydiller.com/financial-
www.SeekingAlpha.com) scam/mlm.htm#dsalegislation
71 72
For a thorough discussion of bad legislation (IRC Again, See Exhibit 2f for a 7-point checklist for de-
3582) pushed by lobbyists in 1982 to reclassify termining if MLM is a form of legitimate direct selling
Ch.2- 34

Are MLMs buyers clubs? Some MLM What is the difference between
promoters present their programs as ways Ponzi schemes and (no-product
to buy from your own business rather than
from others like a buyers club. The or product-based) pyramid
problem is that products from MLMs are schemes?
almost always far more expensive than Both pyramid schemes (whether or not
those purchased from alternative outlets, product-based) and Ponzi schemes73 are
so they cant qualify as discount buyers money transfer schemes, meaning that they
clubs. It might be all right if an MLM was involve a transfer of money between
sold as a pay more buyers club, and not participants, rather than offering either
as a business opportunity. legitimate investments or the production or
Are MLMs business opportunities? If so, sale of actual goods or services to those
they may need to register as such with the outside of the participants themselves. In the
applicable state agencies, which may case of Ponzi schemes, new investors are
require disclosure of information they recruited to provide revenues, but little real
dont want to disclose and other investment occurs. Instead, earlier investors
requirements with which they would not are paid dividends or profits from the
want to comply. So while MLM promoters investments of new investors. Of course,
often refer to their particular program as a since the supply of new investors is limited,
business opportunity to prospects, they eventually the scheme collapses when new
are careful to refer to it as direct selling investors cannot be found, or the demand for
to law enforcement officials. refunds of original investment principal by
Are MLMs income opportunities? If they earlier investors exceeds available funds. This
were, they should provide a good is what happened to cause the collapse of the
likelihood a person could earn a Bernie Madoff scheme in 2008 when the
significant income from them. However, financial markets imploded.
the opposite is true. As carefully Classic, no-product pyramid schemes
demonstrated in Chapter 7, almost all offer no product, merely the transfer of
participants in MLMs approximately investors money from those at the bottom to
99.7% of them (where data is available), those at the top. In contrast, MLMs, or
lose money. And if you eliminate TOPPs product-based pyramid schemes, deceive
(top-of-the-pyramid-promoters) from the participants into thinking that they are
calculation, the loss rate is about 99.9% legitimate businesses by offering consumable
for new recruits with approximately zero products. But few are sold outside the
chance of profiting. It would be more network of participants, so they wind up also
honest to call MLMs money traps that lead being transfer schemes, at least indirectly
to almost certain loss, except for those at transferring money from product purchases of
the top of the pyramid. a continuing stream of new recruits to the
And finally, are MLMs cleverly disguised company to pay for products, infrastructure
pyramid schemes? If you are not already costs, and distributors. Usually less than half
convinced, re-read this chapter and read the money from purchases of recruits is
the rest of the chapters in this book with rebated back to the network of distributors,
an open mind and decide for yourself. But with a disproportionate amount going to
I can attest that after analyzing the founders and TOPPs.
compensation plans of over 600 MLM Since MLMs are dependent on the
schemes, I feel more comfortable than recruitment of an endless chain of
ever labeling them recruitment-driven recruitment, recruiters soon find their local
MLMs, or product-based pyramid market saturated and must recruit elsewhere.
schemes. As will be discussed in Chapter 3, this
saturation of markets happens rather quickly,

73
The history of pyramid and Ponzi schemes will be
discussed in Chapter 10.
Ch.2- 35

so MLMs are extremely viral in spreading like Few would question the underlying
a fast-growing cancer from state to state and flaws in chain letters where you pay ten dollars
eventually to vulnerable foreign markets to to everyone on a list, add your name at the
keep the chain of recruitment going. Both bottom, and forward it to all your friends
Ponzi and pyramid schemes are similar in that and they to their friends, ad infinitum. Most
timing of entry into the program is critical. In consumers see the flaws in this concept, so
Ponzi schemes, the person who initiates the that it requires little explaining. But when
scheme usually profits the most, failing to use MLMs (built upon endless chains of
the investors money to fulfill his promises to recruitment) came along and introduced
them and instead chooses to pay them out of unique and exotic products with complicated
funds received from future investors. In pay plans, charismatic leaders, palatial
pyramid schemes, the timing of entry affects home offices, and donations to charitable
rank position in the pyramid (and resultant causes and influential political candidates;
level of pay) of participants, and each person promoters were able to dupe regulators,
recruited is incentivized to recruit others in an legislators, and many in the media into
endless chain of recruitment. believing they were legitimate.
Unlike Ponzi schemes and no-product The underlying motivations that seem
pyramid schemes, some of the more to drive MLM development and recruitment
successful MLMs are able to continue are greed and the desire for easy money,
almost indefinitely, not only by expanding to even at the expense of a multitude of
other markets (often overseas), but by victims. Though not articulated by founders,
introducing new product divisions or name they seem to understand that it is much
brands and starting the whole recruitment easier to facilitate a scheme that promotes
process all over again. And after enough product purchases by selling a bogus
years have gone by, a new generation of opportunity than by selling the products
prospects can be targeted under a new without the attached opportunity.
name or focus, as Amway has done with In fact, as will be shown in later
Quixtar and Nu Skin has done with several chapters, MLM is the most harmful of the
product divisions. Again, this is a process I two classes of pyramid schemes (no-
call re-pyramiding. product and product-based), by any
measure loss rates, aggregate losses,
total number of victims, low payout
Are all MLMs pyramid schemes? percentage, and degree of leverage enjoyed
by TOPPs (the degree to which they profit
As the following chapters will from the purchases of those beneath them).
demonstrate, MLMs are merely product- For an interesting analogy and explanation of
based pyramid schemes disguised as the relative harm of no-product and product-
direct selling companies. But even when based pyramid schemes, go to Appendix 2i:
confronted with overwhelming evidence of Are all MLMs pyramid schemes
this, MLM defenders especially the Direct
Selling Association will likely protest: Wait Definitions and terms for pyramid
a minute. Youre not suggesting that all schemes vary among the states. Those
MLMs are (illegal) pyramid schemes, are who expect to find uniform definitions of
you? pyramid schemes across jurisdictions will be
As if all of the foregoing were not disappointed. Statutory definitions of what is
sufficient to answer that question, an and what is not a pyramid scheme vary from
appropriate response would be state to state, and many show lack of
If it looks like a duck, recognition of the fundamental flaws in all
walks like a duck, endless chain recruitment programs, including
swims like a duck, MLMs. This is not surprising, as many
and quacks like a duck, attorneys, legislators, academicians, and so-
then its probably a duck! called experts are not clear on these issues.
Ch.2- 36

As will be explained in Chapter 10, the compensation plan reveals the first four of the
structural difference between pyramid five CDCs listed above. They may have only
schemes and MLMs aside from the three or four levels in their pay plan, but that is
existence of products for sale may offset by greater commission percentages to
represent a distinction without a difference. the top levels which accomplishes the same
(The only substantive difference is that one concentration of income to TOPPs. Or they
accepts cash and the other payments for may have a play-to-pay alternative to pay to
products (usually over time) as investments in play, as discussed above.
the scheme.] Definitions and terms
designating pyramid schemes used in state
statutes are compiled in Appendix 2H. One A more descriptive term for
can see from reviewing these that it is no MLMs, or product-based pyramid
wonder there is so much confusion over schemes: pancake schemes
terminology.
Emphasis on internal consumption I owe this insight to a man whose loved
in labeling MLMs pyramid schemes. In ones life was turned upside-down by MLM
recent MLM cases, efforts have been made to addiction. Others have calculated that in
determine the percentage of sales that were doubling 33 times with a simple binary MLM
made to participants versus non-participants. progression, you exceed the population of the
The former are considered internal to the earth. In plotting the positions on a graph, this
system, or internal consumption. The latter man found that the downline organization
are external sales. Unless it can be proven looks more like a flat line or pancake with a
that the majority of sales were to end users bump in the middle than a triangular-shaped
outside the network, it may be considered a pyramid. This is illustrated in Appendix 2j.
pyramid scheme. However, this data is not Of course, if you have more than a
easy to obtain, as the companies are loathe to doubling of recruits at each level, the line
seek or to disclose such information. As flattens out even more quickly. For example,
explained in this chapter, this emphasis can with Nu Skin a person must be an Executive
more readily be discovered by analysis of the with five active distributors beneath him or her
compensation plan. to qualify for breakaway commissions or for
rank advancement. While a Blue Diamond
The question of whether or not a
may only be paid on six levels, the
given MLM is a pyramid scheme has
mathematical progression of endless chain
become a red herring to mislead anyone
recruitment continues. The progression
investigating the company. Defining what
(with the line of victims getting longer at
is a pyramid scheme has become so
each level) proceeds as follows:
obfuscated by the MLM industry that it
thwarts efforts to prosecute cases against 1x5 =5
MLMs. But one thing is certain MLM is an X5= 25
X5= 125
unfair and deceptive practice making it
X5= 3,125 (a very long flat line of victims)
illegal under Section 5 of the FTC Act, and X5= 15,625
based on statutes in many states. X5= 78,125
X5= 390,625
What about MLMs whose pro- X5= 1,953,125, or 1.9 million victims (A line of
that many persons standing next to each other
moters claim they are not MLM? could be 800 miles long!)
Some MLM communicators claim that By only the 15th level, the progression
their program is not MLM or not like the approximates the population of the entire
others,74 but a careful study of their earth! (See Appendix 2j which shows that
even a binary system is shaped more like
74
pancake than a pyramid.)
An article about claims of some MLMs to be In contrast, with a classic 1-2-4-8 pyramid
different titled What about this One? by Robert
FItzPatrick can be found at his web site
scheme, the progression matures at the fourth
www.pyramidschemealert.org level, with the person at the top cashing in from
Ch.2- 37

the investments of those at the bottom. There Reality: The plan you launch with will have
are no product or infrastructure costs to enormous impact on your early success.
recoup, so all the money goes to the person at Some refinements will be possible later, but
the top. So one person wins at the expense of a major change can destroy your business.
14 who lose their investment as opposed to
a massive flat line MLM scheme in which [NOTE: This latter reality explains why
thousands in a downline lose money to enrich once established, compensation plans are
a few at the top. not altered, except for minor modifications.]
The point I am making is that the flat line
downline is another way of illustrating that Some MLM players game the system.
MLM is far more damaging than classic 1-2-4-
8 no-product schemes by any measure loss Some players regularly game the
rate, aggregate losses, and number of victims. system. They are extremely successful
MLM recruiters who are continually on the
lookout for new MLMs. Because of their
Compensation plans designed reputation for aggressive recruiting, they are
to benefit the company and given entry positions at or near the top of a
pyramid of distributors yet to be developed.
TOPPs, not downline partici- They may bring hundreds of downline
pants distributors with them from another MLM.
This practice called cross recruiting
A recent statement75 by a leading has led to lawsuits. Some even work more
designer of compensation plans reveals the than one MLM at a time.
real motivation behind the plans: These players often choose to work
A critical component of your new MLM fast-paying binary compensation plans in
or party plan company is the compensation which they can be earning tens of
plan. This is one of their earliest concerns thousands of dollars a week before they
for many startup company entrepreneurs. move their downline to the next deal. This
Often the role and requirements or the may happen when a new market is opened
compensation plan are widely up in another country or when a new
misunderstood. Therefore on this page well product division is introduced. We have
expose some misconceptions: learned of a top players position
determined by nepotism, by a telephone
Misconception #1: The purpose of the
call, or even by a toss of the dice. This is
compensation plan is to compensate
not fair to others in the MLM, but as this
distributors.
and subsequent chapters prove, MLM is
Reality: The purpose of the compensation funda-mentally an unfair and deceptive
plan is to motivate behaviors that will grow your practice.
company.
Here is another example of the unfairness What would a good MLM look like?
of MLM. Newly recruited distributors are
misled to believe that the compensation Many have asked if it is possible to have
plan is designed to benefit them, when in a fair and equitable retail-focused MLM
fact, it benefits TOPPs (top-of-the-pyramid program. In other words, what would a good
promoters), founders, and the sponsoring MLM look like? Considering the inherent
MLM company. flaws in MLM as a business model, the
established precedents, and the motivations
Then skip to misconception #7: that drive the industry, one might wonder if
Misconception #7: I can buy an off-the- such an MLM is possible. Some insist that a
shelf plan for now and change it later. good MLM is an oxymoron.
However, for anyone willing to try, here
are some consumer protections that should
75
A Winning Compensation Plan like a goose laying
mitigate some of the harm done by endless
golden eggs: The Sheffield Group www.sheffieldnet.com chain recruitment schemes. Assuming
Ch.2- 38

honest execution, they could help to assure 6. Ideally, no commission payments


an MLM would be both legal and ethical. would be paid in perpetuity, except for sales
1. Commissions or bonuses would be by those on the first level (front line) in
paid only for sales to non-participants not ones downline of participants. For example,
for internal consumption (sales to downline commissions might be paid for
participants). This would minimize losses one or two years to give time for the upline
from buying what is not needed and would to profit from training recruits until they are
put the emphasis squarely on selling to competent. This would minimize the
legitimate customers, as opposed to mathematical absurdity of a program that
recruiting a downline and incentivizing them expands endlessly not only in space (area-
to buy and stockpile products.76 by-area market saturation), but also in time,
2. An MLM could reward selling of and it would limit the motivation to build a
products more than recruiting by paying at downline for residual income, or the dream
least half of the total company payout of of sitting back and profiting forever from the
commissions to front line distributors actually efforts of others.
selling products to end use consumers; i.e., 7. Breakaway compensation plans
persons not in the network of participants. So essentially pyramids within mega-pyramids
if a companys total payout pf commissions to would be banned, and other complex
participants was 50% of total sales revenues, plans (matrix, binary, etc.), would be
commissions (not retail markup) paid by the replaced with simpler unilevel plans. This
company to frontline distributors would be at would help to limit the obfuscation that hides
least 25%. The other 25% would be split misrepresentations and makes comparisons
among the upline. difficult. The irony of this is that such an
3. There would be limits to the number MLM compensation plan would be
of participants allowed to recruit in any fashioned after classic no-product pyramid
given area. schemes which are illegal, though not
4. There would be no pay-to-play usually as harmful as MLMs.
purchase requirements to qualify for 8. The MLM would disclose average NET
commissions or rank advancement. payout to ALL participants at all levels in the
Participants whould not lose their status or pay plan, meaning money paid by the
their commissions if they have a bad month company to participants, less money paid in to
and fail to meet a monthly quota. This could the company by these same participants,
minimize losses. including purchases, training, and sales tools.
5. The number of levels in the pay plan 9. In reports of average income of
would be no more than are functionally participants, ALL participants who joined
justified. Even sales programs of major would be included in these averages, not just
corporations can cover the country with four those who are active. Attrition rates and
levels of sales management branch, total refunds (buybacks) as a percentage of
division, regional, and national sales total revenues would also be disclosed. Such
managers. Thus, if MLM is a legitimate direct transparency would discourage many typical
sales program, it should be capped at a MLM misrepresentations.
maximum of four levels of supervisors. 10. Prospects would have to be told
(More than that serves only to enrich that market saturation could inevitably
founders and TOPPs at the expense of their occur, leading to a diminishing opportunity
downlines). And by limiting the number of for new recruits. Such protections would
levels on which commissions are paid, prices remove the underlying easy money
could be more competitive and distributors motivation (residual income, time
could profit from retailing products, not just freedom, etc.) and the complex maze of
from recruiting and selling to their downlines deceptions, upon which MLM is dependent.
at inflated prices. 11. Any major legal actions against the
company would be disclosed, whether or not
resolved successfully.
76
See Koscot and Omnitrition cases in Chapter 10.
Ch.2- 39

12. And finally, a list of at least five


names drawn randomly from the total So I conclude with what I believe to be
population of participants in a given region be the only accurate, research-based
who had been with the company for at least definition of the business model labeled multi-
a year would be provided with telephone level marketing:
numbers as references, whether or not they
Multi-level marketing (MLM) is
are still active.
promoted as direct selling; but in fact,
I have tried in vain to visualize an rewards are stacked in favor of
MLM program with such consumer recruitment, rather than sales to the public.
protections succeeding. The driving force MLM is characterized by all of the following:
of huge incomes for TOPPs would be (1) Endless chains of participants are
absent, and founders may find it more recruited into the bottom level of company-
difficult to skim from revenues. In fact, I sponsored pyramids of participants,
have run these suggestions by several (2) Advancement up the levels in the
persons who were interested in starting a pyramid is achieved by recruitment and/or
good MLM, but they each decided on a purchases, not by appointment,
more standard MLM compensation plan (3) Minimum purchases are required to
probably because no one would make qualify for commissions and/or to attain or
maintain ranks in the pyramid, and
obscene profits with such strict protections
(4) The bulk of rewards are paid
against abuse.
primarily those at the top of the pyramid.
NOTE: This set of four distinct
Conclusions definition and characteristics is not found in any other
type of business except pyramid
effects of multi-level marketing schemes. In fact, the fundamental structure
of MLMs (MLM programs) is virtually
An accurate, research-based, and identical to that of classic, no-product
consumer-friendly definition of multi-level pyramid schemes, except that in lieu of
marketing. Persons honestly seeking a good cash exchanged directly between
understanding of multi-level marketing (MLM) participants, products are purchased and
find that MLM does not yield itself to a short commissions processed through an MLM
and simple definition. However, based on 20 company sponsor. Such commissions are
years research and worldwide feedback on drawn chiefly from purchases of their
this topic, I can articulate what I believe to be downline (those recruited beneath them). It
the only accurate, research-based, and and is appropriate to refer to MLMs as product-
consumer-friendly definition of multi-level based pyramid schemes.
marketing. Although lengthy, it incorporates This definition requires some explanation
the four causal and defining factors of a of its assumptions and effects, which have
recruitment-driven MLM, as discussed above. been identified through 20 years of research
I am confident this definition is the most useful and worldwide feedback. Both the above
for analytical purposes, as it holds true for all definition and the effects described below
of over 600 MLMs I have analyzed. provide a true and complete picture of multi-
Unlike other definitions cited earlier, this level marketing as a business model and as
definition recognizes the inherent flaws of any an industry, which again has been confirmed
MLM, or product-based pyramid scheme; viz., in analyses of over 600 MLMs:
an endless chain of recruitment and a pay
plan that is recruitment-driven, top-weighted, As a business model incentivizing
and financed primarily by incentivized unlimited recruitment, MLMs (MLM programs)
purchases of the participants. Also, it clearly assume an infinite market, which does not
separates MLM from all other income exist in the real world. MLMs also assume
activities, which definitions articulated by virgin markets, which cannot exist for long.
others have not accomplished. Since MLM compensation plans are heavily
weighted towards recruitment, rather than
retail sales, stable retail markets never
Ch.2- 40

materialize. Consequently, MLMs must re- A testable hypothesis for the


pyramid (expand) into new markets to
compensate for saturation of existing markets. legitimacy of MLM
And with its high attrition rate, constant If the legitimacy of MLM were
recruitment is necessary to replace dropouts. approached scientifically, the scientific
This re-pyramiding and constant churning of method of proposing a testable hypothesis
recruits is necessary to prevent total market could be applied, at least in the examination
saturation and collapse, as is true of any of major effects of MLM on its participants.
pyramid scheme. Some regulators made decisions on the
In addition, some MLM recruiters sell theory (promulgated by MLM promoters)
books, lead generation systems, and other that if MLMs were pyramid schemes, they
sales tools to assure success, but which
would be destined for saturation and
wind up increasing costs and eventual losses.
collapse. Amway defenders used this theory
MLMs depend on a myriad of
misrepresentations* to survive and grow and while arguing that Amway had already been
to defend against regulatory action. operating for many years without coming
Exaggerated product and income claims are even close to saturation and collapse.
common in recruitment and in company Obviously the prosecutors did not
communications. understand the difference between total
Prospects are typically lured into MLM saturation and market saturation. As will be
with exaggerated product and income claims. explained in Chapter 3, MLM promoters
Since approximately 99% of participants lose have found ways to overcome market
money, most eventually drop out, to be saturation and to transfer losses to a
replaced by a continual stream of new revolving door of new recruits. So MLMs
recruits, who are likewise destined for loss continue to survive and grow.
and disappointment. Because MLM is presented as an income
MLMs are therefore inherently flawed and opportunity, and income claims are what is
have been proven to be the most unfair and most often challenged by critics, the bogus
deceptive of all purported business income claims issue is an excellent place to
opportunities.** Technically, as extremely start. Given available data, the most relevant
unfair and deceptive acts or practices UDAP), strategy for testing MLM as a business model
MLMs in the USA violate Section 5 of the FTC would be to take a broad sample of MLM
Act, as well as UDAP statutes in many states. companies and analyze their compensation
As recruitment-driven systems, MLMs can
plans and resulting average income figures
also be extremely viral and predatory. MLMs, or
for participants. So a testable hypothesis
product-based pyramid schemes, do far more
damage than classic, no-product pyramid might be framed like this:
schemes by any measure loss rates, Assuming MLMs unlimited and
aggregate losses, and number of victims. Tens incentivized recruitment of endless chains of
of millions of MLM victims suffer tens of billions participants, average income data for
of dollars in losses every year. MLM may be the participants in a broad sample of MLMs will
most successful consumer fraud in history. show that participation in MLM is profitable
While financial losses can be significant, primarily for those at the top of the pyramid of
adverse effects can also sometimes be seen in participants. And given the costs of recruiting
bizarre or cultish behavior, divorces, loss of a downline, it would be rare for new
social capital or ruined relationships with family participants to realize profits above expenses
and friends, and even addiction to MLMs empty meaning the vast majority lose money.
promises. Some sacrifice careers or education This hypothesis will be tested in
to pursue MLMs vaporous promises of easy upcoming chapters. In fact, in Chapter 7 I
wealth (time freedom or residual income) and show that MLMs are the most harmful of the
a mystique of personal and spiritual fulfillment. two classes of pyramid schemes (product and
no-product), by any measure loss rates,
aggregate losses, payout ratios, and number
of victims. So read on.
Ch.2- 41

Appendix 2A

Definitions of Relevant Terms

Compensation plan the method of Market saturation an area where


compensating participants in a program, which recruiting opportunities are perceived to have
can be very elaborate in MLMs. Often ignored diminished to the point that recruiting becomes
by regulatory officials, it is the position of this unprofitable. Promoters of an MLM program
author that analysis of compensation plans is must then find other areas or create other
essential in identifying the programs likely to product divisions in which to recruit. Market
cause the greatest consumer losses. See above saturation is reached far sooner than actual
for types of MLM compensation plans. saturation, a point often overlooked when MLM
apologists defend their programs by saying that
De facto (market) saturation an area saturation has never actually happened, and
where recruiting opportunities are perceived to that replacement is an ongoing process like
have diminished to the point that recruiting many other businesses. Also called de facto
becomes unprofitable. (Same as market saturation
saturation.)
Multi-level marketing (MLM), as defined
Direct selling. This is a term that MLM by the Federal Trade Commission is any
companies, with help from the Direct Selling marketing program in which participants pay
Association, have worked hard to adopt for their money to the program promoter in return for
business model. According to them direct which the participants obtain the right to
selling is marketing and selling products, direct 1. recruit additional participants, or to have
to consumers away from a fixed retail location. additional participants placed by the promoter or
However, what the DSA/MLM lobby fails to any other person into the program participants
recognize is what legitimate direct selling is not downline, tree, cooperative, income center, or
an endless chain of recruitment of participants other similar program grouping;
as primary customers. 2. sell goods or services; and
3. receive payment or other compensation;
Downline all of the MLM distributors who provided that:
are recruited under a given distributor and from (a) the payments received by each program
whom are generated overrides on product sales participant are derived primarily from retail sales
of goods or services, and not from recruiting
Incentivized (or pay to play) additional participants nor having additional
purchases the practice of tying purchases of participants placed into the program participants
products from an MLM company with downline, tree, cooperative, income center, or
requirements to enter the business opportunity other similar program grouping, and
option and to advance in the hierarchy of (b) the marketing program has instituted
distributors who are in effect merely and enforces rules to ensure that it is not a plan
participants making pyramid scheme in which participants earn profits primarily by the
investments disguised (or laundered) as recruiting of additional participants rather than
36
purchases. retail sales.
As this book will make clear, this definition
Leverage a concept often used by MLM has some problems with it, most notably:
promoters to convey the idea that by drawing (1) Until this analysis, it has never been
income from a large downline of distributors, a made clear how it was to be determined that
person can leverage his/her time and investment payments to participants came primarily from the
in the scheme by drawing on the time and retail sales of goods or services and not from
resources of their downline. A related concept is recruiting of additional participants. Hopefully,
residual income, a form of passive income after reading this book, the question can be
often received by authors, artists, insurance answered.
agents, and others who have made a (2) the fact that the institution of rules [in
contribution and thereafter get royalties from (b) above], is insufficient to correct the problems
work performed earlier. The ideal presented is with product-based pyramid schemes. The
that a successful MLM recruiter can work hard compensation plans must be addressed, along
for a period of time and never have to work the lines of this analysis, if the problems with
again, thanks to his/her downline. MLM are to be corrected.
Ch.2- 42

The following definition, (explained in this born swindler who cheated over 30,000
chapter) is the only one based on extensive investors of over $15 million in 1919-1920. Since
independent research: that time, a Ponzi scheme refers to any
investment swindle in which some early
Multi-level marketing (MLM) is a purported investors are paid off with money put up by later
income opportunity, in which products are sold ones. Since MLMs use compensation plans that
by recruitment of persons who are incentivized pay much greater rewards for recruiting than for
to buy products and to recruit others in endless direct sales to end users, they cannot sustain
chains of participants, who must buy products themselves from direct sales only. So when
to qualify for commissions and to advance recruiting leads to saturation in a given market,
upward through multiple levels in company- they must recruit elsewhere. They thus
sponsored pyramids of participants. eventually become like Ponzi schemes, seeking
Further With unlimited recruitment, MLM new investing participants elsewhere (in the
assumes both infinite and virgin markets, neither form of incentivized product purchases) to pay
of which exists in the real world. MLM is off earlier investors.
therefore inherently flawed, unfair and
deceptive. It can also be extremely viral and Product-based pyramid scheme (MLMs)
predatory. a pyramid scheme that in most respects
Prospects are typically lured into MLM with resembles a no-product pyramid scheme, except
exaggerated product and income claims. that products are purchased by distributors,
Rewards are stacked in favor of those at or near ostensibly for resale, but actually for qualification or
the top of the pyramid, who are often the first advancement in the scheme. Such product
ones to join. Since approximately 99% of purchases, often combined with other incentives,
participants lose money, most of them qualify distributors for commissions and
eventually drop out, to be replaced by a advancement in ascending levels in the distributor
continual stream of new recruits, who are hierarchy. Such payments could be considered
likewise destined for loss and disappointment. investments in a pyramid scheme laundered
through product purchases.
Network marketing a term devised by
MLM companies to get around the implications Pyramid scheme According to the FTC,
of multi-level marketing which sounds too these are plans which concentrate on the
much like a chain distribution or pyramid form of commissions you could earn just for recruiting new
marketing. distributors and which generally ignore the
77
marketing and selling of products and services.
No-product pyramid scheme a blatant The latter feature, of course, ignores the realities of
pyramid scheme that is easy to detect because product-based pyramid schemes, which this paper
no products are offered, merely a participation demonstrates do more aggregate damage to
fee or investment. Chain letters work on the consumers than no-product schemes. The FTC
same principle. A continuous chain of has also described the essential features of an
participants or investors is recruited, in which illegal pyramid scheme as follows:
each pays a fee to participate and receives Such schemes are characterized by the
money by recruiting others into the program. payment by participants of money to the
company in return for which they receive (1) the
Pay to Play a requirement common to right to sell a product and (2) the right to receive
all chain letters, no-product pyramid schemes, in return for recruiting other participants into the
and product-based pyramid schemes, in which program rewards which are unrelated to sale of
an investment either in monies or in products the product to ultimate users. . . As is apparent,
purchased is required in order to play the the presence of this second element,
game, i.e., participate in and/or advance in the recruitment with rewards unrelated to product
scheme. This need not be a substantial up-front sales, is nothing more than an elaborate chain
fee to enroll in the MLM, but can be in the form letter device in which individuals who pay a
of ongoing (usually monthly) volume purchase valuable consideration with the expectation of
requirements for bonuses, advancement to pin recouping it to some degree via recruitment are
78
levels, etc. These could be viewed as disguised bound to be disappointed.
or laundered investments in a product-based
pyramid scheme. See incentivized purchases. 77
FTC Consumer Alert, December 1996
78
In re Koscot Interplanetary, Inc., 86 F.T.C. 1106,
Ponzi scheme (in the final evolution of a 1180 (1975), gaffs mem, sub nom. Turner v. FTC 580
MLM) named after Charles Ponzi, an Italian- F .2d 701 (D.C. Cir. 1978).
Ch.2- 43

Recent court decisions have emphasized obfuscated to the point that MLM proponents are
the need for the majority of sales to be to non- able to fend off efforts to stop such practices.
participants for an MLM program to avoid being Upline the direct line of distributors who
classified as a pyramid scheme. are above a given distributor in the MLM
Unfortunately, the issue of whether or not a distributor hierarchy or pyramid scheme and
given MLM is a pyramid scheme has become a who receive overrides from sales or purchases.
red herring to deflect attention away from its In a recruitment-driven MLM, top upline
being determined to be an unfair and deceptive participants receive most of the payout in
act or practice, which makes it clearly in violation commissions and bonuses from the company
of Section 5 of the FTC Act and of many state and are the only ones to profit significantly.
statutes.

Recruitment-driven MLM (product-based


pyramid schemes) an MLM with a
compensation plan that rewards primarily
distributors who recruit huge downlines, and is
therefore a product-based pyramid scheme. My
research shows this applies to virtually all
MLMs, or at least the 600 I have studied.

(hypothetical) Retail-focused MLM an


MLM which uses a compensation plan in which
company remuneration to distributors is
generous for front-line distributors who actually
sell the products to consumers, but which does
not allow huge and disproportionate fortunes to
be made by upline distributors. Such companies
may exist in theory, but I have not found any.

Saturation the occurrence of reduced


interest in an MLM as more and more people
are recruited into the scheme. Note that
although total saturation of a market may never
be reached, saturation is perceived as a
problem by new prospects as the percentage of
prospects dwindles due to the perception of
diminished opportunity. De facto or market
saturation is the result.
Scheme - a plan or program of action,
especially a crafty or secret one; . . . a
79
systematic or organized . . . design.
Time freedom another term bandied
about by MLM promoters to appeal to those who
want to be relieved from the requirement of
having to spend their precious time to earn a
living. They can live off the labor of others.

Unfair or deceptive act or practice the


very type of business activities that FTC was
80
established to protect against. MLM is the
epitome of such practices. Unfortunately, FTC
officials have become sidetracked to
determining whether or not an MLM is a pyramid
scheme, using a definition that has been

79
Merriam Websters Collegiate Dictionary, Tenth
Edition, 1993
80
Section 5 of the FTC Act.
Ch.2- 44

Appendix 2B
Explanations of Compensation Plans

MLM promoters frequently argue that Stairstep/breakaway A distributor


while they know of problems in their ascends a staircase of groups of participants
industry, they have solved the problems with escalating incentives to recruit more
with their new brand of MLM compensation people to profit from more and more pay to
plan, which is supposedly more fair, honest, play purchases. Commissions from ones
generous, etc., than all the others. personal group are replaced with overrides for
Why are compensation plans so volume of qualifying breakaway groups
important to MLM promoters? Because they (organizations) of distributors. Extremely
are at the heart of what MLM is about. As high leverage rewards hugely those at the top
one promoter proudly stated in a meeting I at the expense of a multitude of downline
attended, Our compensation plan IS our distributors who invest in pay to play
product. purchases their loss, but their uplines gain.
Here are the basic MLM compensation Each breakaway is a separate
plan options: organization tied to one person who draws
Unilevel There is no limit to the overrides from the entire breakaway
number of distributors that can be recruited organization, which may be one of many. It is
on the first level (who retail products to important to recognize that six levels in a
end users). However, there is usually a limit breakaway are not six levels of distributors,
on the number of levels deep that can but of whole breakaway organizations of
qualify for commissions or overrides. It people.
could be considered a flat pyramid and is Though breakaway plans are found in
probably the most fair of the compensation some of the most popular MLMs, those who
plans though few would get rich. It is also understand breakaway plans agree that
the structure typically used by no-product they are the most exploitive and extreme of
pyramid schemes of the past. all the pyramid schemes ever devised and
therefore have the greatest leverage and
Binary Binary plans promote the highest loss rates. The author
recruiting in a downline of two legs of characterizes breakaways as mega-
distributors (left and right profit centers), pyramids comprised of many nested poly-
with incentives to maintain matching sales pyramids.
volume between the two legs, since
commissions are based on the lesser Creative new plans. Though these are
producing leg. Commissions are paid only the basic compensation plans that have been
on matching volume, and this can sharply used by MLM companies in the past, it should
limit company payout. Seldom are high be noted that new forms of compensation are
volume producers matched in the same leg being developed by a never-ending supply of
of the downline. Binary plans could be MLM schemers. These include a trinary plan,
considered split pyramids. modifications of matrix and binary plans, and
creative combinations of the above. Often,
Matrix A limit is placed on the number promoters of new MLMs claim they have
of distributors wide in the first and succeeding come up with a revolutionary compensation
levels and on the number of levels deep. plan that is superior to all others. However, I
Additional recruits spill over into the next have found that the four (and usually five)
level. Growth is limited (for example, 4x12=48 causative and defining factors (red flags)
total downline). Can be played like a lottery discussed in this paper can be found in all
lazy participants can win. Matrix plans could multi-level compensation plans.
be viewed as block pyramids.
Ch.2- 45

Appendix 2C

Sample MLM Compensation Plans

What follows are examples of compensation plans for


two MLM companies with names starting with the letter Z.
You can nearly always view the companys compensation
plan by doing an advanced Google search with the name of
the company on one line and compensation plan on the
other.
Note the creative nomenclature for these plans. This is
typical in the MLM industry. In fact, analyses of proprietary
density of MLM compensation plans reveals the use of
many proprietary words unique to the specific MLMs which
is not typical in legitimate direct selling programs. All of this
suggests a tendency on the part of founders and promoters
of MLM programs to obfuscate the nature of their programs
81
to prospects.

81
For more on the myriad deceptions used to deceive prospects, see Chapter 8.
Ch.2- 46

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Ch.2- 47
Ch.2- 48
Ch.2- 49

Appendix 2D

Comparative Analysis of Direct Sales and other Legitimate


Distribution Models with No-Product Pyramid Schemes (NPS) and
Recruitment-driven MLMs*, or Product-based Pyramid Schemes (PPS)
Analysis by Jon M. Taylor, MBA, Ph.D., President, Consumer Awareness Institute,
and Advisor, Pyramid Scheme Alert

What this analysis reveals How these distinctions were derived


The table which follows shows that clear Fortunately, I was able to draw from an
distinctions can be made between classic (1-2-4-8, extremely broad background in home businesses to
etc.) no-product pyramid schemes, product-based make these comparisons, having had direct
MLMs (multi-level marketing) programs*, and all experience or performed consultation services in
forms of legitimate businesses to which the latter almost all forms of business to which MLMs are
are often compared. MLM programs are often often compared. In addition, I spent a full year in an
referred to as network marketing (also consumer intensive one-year test of a leading MLM as a full-
direct marketing, etc.) and can be separated into fledged distributor, carefully noting everything that
two categories: went on. I then conducted interviews with hundreds
1. Recruitment-driven MLMs use of present and former participants in a variety of
compensation systems that are so heavily weighted MLMs before arriving at the conclusion that most
towards the top of the hierarchy of participants that MLMs are in fact cleverly disguised pyramid
it is necessary for participants to recruit schemes.
aggressively to realize any significant profits. These I knew enough from my direct experience to
are highly leveraged programs, enriching a few at know that the major problems with MLMs resulted
the top of a pyramid of participants at the expense from the compensation systems, or pay plans, of
of the efforts and purchases of a multitude of the various MLM companies. Decades ago,
downline distributors whose contributions are psychologists learned that you get the behavior
leveraged for the benefit of those above them. In you reward. Nowhere is this more evident than in
recruitment-driven MLMs, most of the payout in multi-level marketing.
commissions and bonuses from the MLM go to top Combining the research and experience of
distributors and very little can be gained from efforts myself and others, I itemized what characteristics in
to sell products directly to consumers. Properly MLM and in no-product pyramid schemes are unique
understood, such MLMs are illegal pyramid schemes. to them and clearly differentiate them from other types
The vast majority of MLMs I have studied fall into this of business activity. Then I broke these down into
category. those which were implicit within the compensation
2. Hypothetical retail-focused MLMs pay the bulk plan which seemed to cause most of the problems
of their commissions to the person selling the products and those that could be considered merely effects
or services to end use consumers. In a retail MLM, growing out of the reward system. Items numbered 1
there is enough incentive to sell directly to customers to 6 could be considered causal, while items
that it is not necessary to recruit a large downline to numbered 7 to 17 could be considered effects.
realize significant profits. In over 600 MLMs (to date), I Number 6 applies to no-product pyramid schemes
could find no examples of true retail-focused MLMs. and is replaced by number 4 for product-based
So I feel safe in concluding that retail-focused MLMs pyramid schemes.
do not exist.
Ch.2- 50

Other useful findings: The chart that follows is color-coded to help


discern the differences between characteristics of
What I found was strikingly clear. Five the various business models. Defining and causal
characteristics*** (especially the first four) clearly characteristics of -
differentiated the MLMs, or product-based pyramid No-product pyramid schemes are marked in
schemes from the rest. These factors were both medium gray.
defining and causal defining the differences, as Recruitment-driven MLMs are dark gray.
well as identifying the causes of the problems. No- Retail-focused MLMs (if such were to exist) are
product pyramid schemes have always been more light gray.
easily recognized, both by law enforcement and by Significant effects that are not causal are
consumers. What this analysis shows is that traits marked in very light gray, the most important of
can be singled out both to clarify differences and to which are listed first, as numbers 7 to 10.
predict high loss rates.
* a.k.a. multi-level marketing, network
These same five red flags could have legal marketing, consumer direct marketing, etc.
significance in court cases. In most jurisdictions, a Recruitment-driven MLMs can be distinguished
key element is considered in defining pyramid from retail-focused MLMs, in which the company
schemes the payment of money by the company pays generously for retailing products without
in return for the right to recruit other participants into recruiting large downlines. For retail-focused MLMs,
the scheme. If the primary emphasis is #5 (and preferably #4 as well) would be answered
compensation from recruiting, rather than from the with a NO.
sale of products to end users, it is considered a ** Incentivized purchases are purchases of
pyramid scheme. How such primary emphasis is to goods and services from the MLM company that
be determined has until now been a formidable are tied to qualification to participate in
challenge for investigators. Hopefully, this challenge commissions or to advance through ascending
will be met with this analysis and my more complete levels in the distributor hierarchy. If they constitute a
analysis entitled THE 5 RED FLAGS: Five Causal required cost of participating in the business
and Defining Characteristics of Product-Based Pyramid opportunity, then whether they are used, sold,
Schemes *** given away, or stored is irrelevant they should be
In the spring of 1999, I mailed my conclusions to considered a cost of doing business.
the presidents of 60 of the most prominent MLM
companies and gave them a form to provide data to *** NOTE: In 2003, I settled on the 5 CDCs (or 5
prove me wrong. At least five of them attempted to red flags) for analytical purposes. However, analysis of
do so, but none were able or willing to do so. So I over 600 MLMs has led me to reduce the number to
was left with the necessity of validating my four, since #4 occasionally does not apply. [#4 and #5
conclusions using other resources. With the help of were later reversed in subsequent reports so that the
associates, careful research into public documents, first four could be easily identified as universal and #5
and a lot of communications with key informants, I as applied to most, but not all, of them.] However, when
was finally able to locate the average incomes and the number of levels in the pay plan has been limited to
percentages of distributors at various payout four or less, this has been compensated for by extreme
levels at 37 (by 2012) MLM companies. What I jumps in income at the top levels. All are top-weighted,
found was startling far worse than expected. After though increasing the number of levels can greatly
eliminating typical deceptions in their reporting, the enhance the effect.
loss rate for the MLMs for which I was able to find
average earnings data was approximately 99.7%.
And if you eliminate TOPPs (top-of-the-
pyramid-promoters) from the calculation, the
loss rate is closer to 99.9% for new recruits.
That means that as few as one in 1,000 new
recruits earn a profit and only a tiny percentage of
those earn the huge residual income promised
them. No-product pyramid schemes, which are
illegal because of the guarantee that the all of those
on the bottom layers will lose money, have far
better odds than that! Recent data shows that
product-based pyramid schemes are far worse than
no-product schemes by any measure loss rate,
aggregate losses, number of victims, etc.
Ch.2- 51

Retail MLMs (hypo-


Recruiting business

recruitment-driven
DEFINING AND CAUSAL

Insurance agency

Legitimate Direct

NPS (no-product
Distributor- ship
CHARACTERISTICS in the compensation
system that identify harmful pyramid COMMENTS and PROBLEMS

Franchises

schemes)
schemes. The features on this page resulting from these characteristics

thetical)
PPS- or
selling

MLMs
both define a pyramid scheme and when applied to pyramid schemes

sales

sales
cause the harm (extreme loss rate). (NPS and PPS)
1. RECRUITING OF PARTICIPANTS IS NO NO NO NO NO YES YES YES Income is dependent on downline recruiting,
UNLIMITED IN AN ENDLESS CHAIN OF with the assumption of an unlimited market.
EMPOWERED AND MOTIVATED RE- Perceived or de facto saturation results in
CRUITERS RECRUITING RECRUITERS. Is diminishing opportunity and guaranteed
unlimited recruiting allowed, and are those who losses for participants at bottom levels. If all
are recruited empowered and spurred on by pyramid schemes were defined as illegal
incentives (overrides, advancement, etc.) to (and the laws were enforced) based on this
recruit additional recruiters, who are also one characteristic, we would not have the
empowered and motivated to recruit still more proliferation of schemes we see today.
recruiters, etc. so that the effect is an endless
chain of recruiters recruiting recruiters?
2. ADVANCEMENT IN A HIERARCHY OF NO NO NO NO NO YES YES YES If a participant must recruit to advance to
MULTIPLE LEVELS OF DISTRIBUTORS IS more profitable payout levels in the scheme,
ACHIEVED BY RECRUITMENT, RATHER and if a programs emphasis is on building a
THAN BY APPOINTMENT. downline, it as a de facto pyramid scheme,
Does a participant advance in position (and whether or not it has been declared illegal
potential income) in a hierarchy of multiple levels by authorities. Also, for PPSs, quality of
of distributors, by recruiting other distributors under products often becomes questionable when
him/her, who in turn advance by recruiting other advancement and monetary incentives are
distributors under them, etc.? tied to recruitment.
3. PAY TO PLAY REQUIREMENTS ARE NO NO NO NO NO YES YES YES Such cost of participation assures huge
SATISFIED BY ONGOING INCENTIVIZED only gains for top-level participants, but
PURCHASES**. Are new distributors given initial guarantees losses for those who fail to
pay to play options? That is, are they invest- ascend to higher levels in the hierarchy of
encouraged to make sizable investments in ment participants. The amount of initial investment
incentivized purchases (purchases tied to for PPSs may be small, but total purchases
qualification for commissions or advancement in over time can be very significant for those
the scheme**) in order to take advantage of the seeking promised rewards, such as
business opportunity, and later to continue advancement to higher pin levels or bonus
qualifying for advancement and payments from categories.
the company?
4.TOP WEIGHTED PAY PLAN COMPANY NO NO NO NO NO YES YES NO This results in extreme inequality in payout
PAYOUT PER SALE FOR EACH UPLINE to distributors and a high loss rate. Only a
PARTICIPANT EQUALS OR EXCEEDS THAT few participants at the top of the pyramid get
FOR THE PERSON SELLING THE PRODUCT, enough in commissions from sales to a large
CREATING INADEQUATE INCENTIVE TO downline to achieve a significant income.
RETAIL AND EXCESSIVE INCENTIVE TO Conversely, those on lower levels seldom
RECRUIT AND AN EXTREME CONCENTRATION get enough payment from the MLM to cover
OF INCOME AT THE TOP. Would a distributor their expenses, including purchases from
purchasing products for resale receive the company. Thus the emphasis is on
about the same total payout (in commissions, recruiting, not retailing or direct selling. If
bonuses, etc.) from the MLM company as distributors on the front line receive over half
participants several levels above who had of an MLM companys payout, the MLM
nothing to do with the sale? Those at the top would have more of a retail emphasis.
of the hierarchy then profit hugely. NOTE: the
program is still top-weighted if the total
payout for all upline distributors exceeds that
for the front-line person selling the product.
5. COMPANY PAYS COMMISSIONS AND/OR NO NO NO NO NO NO More than 4 levels in an MLM means huge
Usually If not, #5 is

BONUSES TO MORE THAN FIVE LEVELS OF not payouts to top level participants, which
DISTRIBUTORS. Does the company pay usually come from overrides on purchases of a
commissions and bonuses to distributors in a large downline. This more than
4-level
hierarchy of more levels than are functionally compensates for the small payout per sale
limit
more extreme

justified; i.e., more than five levels? Even in vs. NPSs, where the top person gets it all.
best
major corporations, the entire world Paying bonuses on more than five levels in
marketplace can be covered in five levels of an MLM enriches those at the top at the
sales management branch, district, regional, expense of those at the bottom.
national, and international sales managers.
6. ALL THE MONEY GOES TO THE TOP. NO NO NO NO NO YES NO NO With NPSs, only participants at the top of the
Would participants who recruit other pyramid get paid. Those at the bottom levels will
participants into the scheme receive nothing always be waiting to advance to the highest level
until advancing to the top level in the hierarchy? to get paid. Approximately 90% end up losers
NOTE: This applies to NPS only PPSs when the pyramid collapses or is shut down.
(MLMs) are still top-weighted without all the
money going to one person at the top, but more
money goes to the upline than to the front-line
person selling the product.
Ch.2- 52

DEFINING AND CAUSAL

PPS- or recruitment-

Retail MLMs (hypo-


Recruiting business
CHARACTERISTICS in the

Insurance agency

Legitimate Direct

NPS (no-product
Distributor- ship
compensation system that identify

driven MLMs
harmful pyramid schemes. The COMMENTS and PROBLEMS

Franchises

schemes)
features on this page both define a resulting from these characteristics

thetical)
selling
pyramid scheme and cause the harm when applied to pyramid schemes

sales

sales
(extreme loss rate). (NPS and PPS)
7. Emphasis is on payments for the rights to NO NO NO NO NO YES YES NO This EFFECT results from the system of
recruit as the primary source of income, rewards in the compensation system.
rather than the sale of products and Though not a CAUSE of the harm done
services by pyramid schemes, it is a key criterion
in federal and state laws against pyramid
schemes.
8. Loss rate is so dismal enough to NO NO NO NO NO YES YES NO Loss rates for recent NPSs have ranged
disqualify them as legitimate businesses. It from 87.5% to 93.3%. For PPSs or
is rare for participants to report a net profit recruitment-driven MLMs the loss rates are
to the IRS. about 99.9%. One can do better with a
single roll of the dice in a game of craps in
Las Vegas.
9. Misrepresentation and deceptive sales NO NO NO NO NO YES YES NO Misrepresentation causes harm to
practices are commonplace, as they are consumers who invest on the basis of
essential for any pyramid scheme to survive incorrect information. To be successful in a
and grow. If the truth were told about the PPS or NPS, one must first be deceived,
abysmal odds of success, few would join then maintain a high degree of self-
the program, and it would soon collapse. deception, and finally go about deceiving
others.
10. New pyramidal organizations are set up NO NO NO NO NO YES YES NO The more durable MLM companies avoid
in other areas (or with new product divisions collapse by initiating new pyramids, which they
for PPSs) to maintain downline networks label growth opportunities. They then
until the pyramid collapses or the scheme is become like Ponzi schemes, moving to new
stopped by legal action. By having to recruit areas or starting new divisions to get new
new participants to repay earlier investors, recruits to buy products so that earlier
NPSs and PPSs evolve into Ponzi investors can profit.
schemes.
11. The distinction between buyer and seller NO NO NO NO NO YES YES NO This creates confusion and a low level of
becomes blurred. With multi-level schemes, trust in the minds of consumers and
the seller, buyer, and recruiter (and his/her contaminates the marketplace for legitimate
immediate family) may be the same entity. enterprises.
12. The program displays a pattern of rapid NO NO NO NO NO YES YES NO This pattern is common to all pyramid
growth, then a leveling off in sales, followed schemes due to empowerment and
by a precipitous decline in volume, unless incentives given to each recruit to recruit
aggressive re-pyramiding occurs. other recruiters, as in #1 (above)
13. Duplication of ones efforts and NO NO NO NO NO YES YES YES Recruits are taught that this process can
investment is encouraged in order to build lead to great leverage for ones time and
ones downline. investment but not that they are only
fattening the checks of their upline.
14. Continuous replacement of losers is NO NO Some- NO Some- YES YES NO Replacement also helps to maintain a
supplied by continual recruiting of new times times pyramid scheme by creating a body shop
participants. of new victims to replace an inordinate
percentage of dropouts.
15. Demand for the products is distributor- NO NO NO Some- Some- NO NO YES The need for and quality of products
driven, not market-driven. times times becomes secondary to participation in the
scheme. Pay to play purchases become
disguised (or laundered) pyramid
investments. Some MLMs are notorious for
hyper-consumption of products, filling
garages, etc.
16. Promises are made of quick return on NO NO NO NO NO YES YES NO Pyramidal income appeals induce distributor
investment, huge residual (permanent) investments, which ultimately become
income, time freedom, and other easy losses for the vast majority of participants
money appeals. especially for PPSs.
17. Addiction to pyramid scheme appeals NO NO NO NO NO YES YES NO MLM junkies have been observed cycling
can be seen in some participants. through one MLM after another, losing
money each time. It is likely that these same
people would fall for NPSs.

For more information, go to www.mlm-thetruth.com. 2012, 2003 Jon M. Taylor


Ch.2- 53

Appendix 2E: List of MLMs for which compensation plans have been
analyzed by Jon M. Taylor, MBA, Ph.D.

As of January 11,1216, B
a total of over 600 MLMs MLMs analyzed: Baby Crazy
have been evaluated by Dr. Bamboo Park
Taylor (usually by request). 1Cellnet Beach Body
10 Level Riches BeautiControl Cosmetics
When at least the first four of 124 Online Bel'Air
the five causal and defining 3000 BC Bellamore
82
factors , or "red flags," 4Life International Better Universe
identified by Dr. Taylor are 4 the Good Life Beyond Freedom Evolution
found in an MLM, it can be 5Linx bHIPGlobal
considered a recruitment- Big Planet (Nu Skin division)
driven MLM, or product- A Boceutical
based pyramid scheme and A. L. Williams (now Primerica) Biogen
certainly an unfair and Acai Plus Biometrics
Achievers Unlimited Bioperformance
deceptive practice (UDAP). ACN BioPro
Such compensation plans Adcalls BioSolace (India)
have been found to result in Advantage Marketing Systems BodHD
loss rates of 99.1% to 99.9%, Advantage Neutraceuticals Bodywise
with an averate loss rate of Advocare Bookwise Books
99.7% in the 50 MLMs Affordable Energy Boresha Intl
analyzed in Chapter 7. Agel Brain Abundance
When you eliminate AIM Brain Garden
TOPPs (top-of-the-pyramid Alivemax Business in Motion
All-star Entrepreneur Business Toolbox
promoters) from calculations AlpineV
of average incomes, the Altairia C
chances of new recruits Amazon Herb
profiting is approximately Ambit Energy Cabi
ZERO! American Longevity Cajun Country Candies
In addition to those listed American Marketing Systems Celebrating Home
below, Dr. Taylor also (AMS) Cell Tech
analyzed numerous MLM Ameriplan USA Cell Wireless
programs that are now Amway Ceres Living
APP - American Petroleum Champion Communications
defunct, shut down by Proms Cie Aura
authorities, or that did not Ameriplan USA Citizenre
provide sufficient detail in their Amerisciences Cleur
compensation plans to do a Amigo Health Coastal Vacations
complete evaluation. This was Amkey Cognigen
true of many party plans. Amsoil Common Sense
Those MLMs with the Amway (was Quixtar in USA Communications (Telex Free)
symbol by them have for a Conklin
furnished average income few years) Consumer Choice Marketing
Annasa Cookie Lee Jewelry
statistics (See Appendix 7) Apeus cPRIME
Approval Warehouse CR Health & Beauty Systems
Arbonne Creative Memories
Disclaimer:: Since each Ardyss International Customer Advantage
person is encouraged to do Ariix Cyberwize
their own 5-step do-it-yourself Ascend Technologies
evaluation on our web site, we Ascential Bioscience D
will not be responsible for the Asea Daisy Blue
decision any reader chooses At Home America DBN- Downline Builders
Ava Anderson Non-toxic Network
to make about participation. Avalla distributes Nutrimetrics DCHL - Digital Crown Holdings
Aviance Ltd.
Avon now an MLM De Marle at Home
Awareness Life Destiny 2000
82 Direct from Vatican City
See Chapter 2
Ch.2- 54

Discount Home Shoppers Club Forever Green Ignite/Stream Energy


(now Global Income Forever Int'l Igonet
Partners) Forever Living Ingreso Cyber
Do Terra Earth Essence Formor Int'l Immunotec
Dove Chocolate Discoveries Forte Builder Independence Energy Alliance
Drink ACT FHTM (Fortune Hi-tech Mktng) iNet Global
DS Domination Free Life International Infinii
DSX Freedom Rocks Infinity Downline [Thats no
Dubli Fruda Vida International joke - infinity ~]
DXN Frutaigo Inner Light
Dynapharm Fuel Freedom International Inspired Living App
Dynasty of Diamonds Fuller Brush Integris Global
Fun Unlimited IDN (early Nu Skin division)
E Intl Galleries, Inc. (IGI)
Easy Daily Cash G Isagenix
E-bio (India) Gano Excel, Gano Life It Works
Ebiz.com Gatosk ITV Ventures
Ecoquest (now Vollara) GBG IV-7 Direct
eCosway GDI - Global Domain Intl iWowwe
eFoods Global Gem Lifestyle iZigg Mobile Marketing
eFusion (acai) Gemcap
Eiro Genesis Global Network J
Elite Marketing Alliance Genesis Pure Jafra
Elur Genewize Life Sciences Jamberry
Emgoldex Global Equity Lending Javita Coffee
Emerald Essentials Global Health Trax JD Premium
Emerald Passport (Profit Global Income Partners Jeunesse Global
Masters) GIN- Global Information Network Jewelry by Park Lane
Emgoldex Globalinx J Hilburn
Empire Dreams Global Resorts Network Jillian Chase
Empower Network Global Travel Trends (PRT JM Ocean Avenue
Enagic Travel) Juice Plus (NSA)
Energetix Global Wealth Trade Jusuru Intl
Enfinitia GNLD
Eniva Gold Marketing GOG (India) K
Enliven GoHFT Kaching Kaching
Envision CC Gold Canyon Kaire
Envy Organics Gold Mine International Kangivity Global
Epic Network Golden Neo-life Diamite Kannaway
Escape International GoldQuest Kanosis
Essante Goldshield Elite Karatbars
Essensa Naturale Good Life International Karemore
Essentially Yours Goyin Kilante Coffee
Evolution International Great Life International KIS
Evolv Health Green Organics Kleeneze (UK)
Excel Telecoms (acquired) Green World K-Link
eXfuse GVO Team Elite Klob International
Extreme Research Kompound Strategies
EZ Wealth by Design H Kyani
EZ-Biz Hand of Heaven
Havvn Jus (formerly Jus Intl) L
F HBW Insurance & Financial Learning Global USA
Feeder Matrix Health 4 Wealth Leaving Prints
Fern Healthy Coffee USA Legacy for Life
FFSI Healthy Habits Global Legacy Max
FGExpress Herbalife Legal Shield (was Prepaid
Financial Education Services Heritage Health Products Legal)
First Financial Security Heritage Makers LEO
First Fitness International Home Tec Le-Vel
First Source Marketing Hsin Ten Enterprise USA (HTE) Level One Network
Alliance Level 9 Marketing
Flexcom I Lexxus
FM Group World iBuzzPro Lia Sophia
For You ID Life Liberty International
Foru Intl IGlobalPro Liberty League Intl (LLI)
Ch.2- 55

Life Force Intl (2-up) Nature's Own Pink Papaya


LifeMax Natures Pearl Plexus
Life Plus Nature's Sunshine PM International AG
Life TEAM Neucopia Polaris Global (was Liberty
Life Vantage Nerium League Intl)
Life without Debt Network Marketing VT Power Mall
Lifestyle Intra Supplements Neucopia Power2Marketing
LifeWave Neutrie Premier Designs
Lightyear Alliance NeutroGenesis Prepaid Legal
Limu New Face of Wealth Prepaid Living
LiveSmart 360 New Image Primerica Financial Services
Live the Source New Quest International Princess House
Livinity New Vision USA Private Quarters
Longevity Network Neways ProActiv (Empower Network)
Longrich NextFit Protandim (Life Vantage)
Loving Works Nexx Prixdale Ventures
LR Health & Beauty Systems NHT Global - Natl Health Pur3x
Lyonness Trends PureNRG
Nikken Pure Romance
M Noevir Pureworks
Maakoa North American Power Purium
Mandura Norwex Purse Party
Mannatech Nouveau Cosmeceuticals
Market America Nouveau Riche University Q
Mary Kay Cosmetics NSA (Juice Plus) Qing Mei
Matol Botanical Nucerity Qing Mei (cards)
Mavericks (World Health Card) NuLegacy Rx card Qivana
Max International NuMed QL Exchange
Maxxis 2000 Numis Network Qnet (was GoldQuest)
MB Social NuSkin Enterprises, Inc. Qscience
MCA - Motor Club of America Nussentials Questnet
Me2Everyone Nutronix Quixtar (formerly Amway
Medifast (Take Shape for Life) Nuvante now Amway again)
Mega Holdings Nuverus
Melaleuca R
Menage International O Rain Nutrition
Metabolife Ohana Health RBC Life Sciences
ML International Olivana Refer Life
MMOGULS Omegatrends Regeneca
Momentis Ominex Reliv
Momentum Plus Omnitrition Rend Ltd.
Mona Vie One24 Resorts 360 Vacation Club
Monarch Health Sciences OneX Retire Quickly
Morinda Online Exchange Rev Up Daily
Moxxor OnPoint Direct Ripplin
MPB Today One Viz RMP Infotech
Multi-pure Orenda Intl Rodan & FIelds Victoria
MXI-Xocai Organo Gold Skin Care
MWR Life Origami Owl Royal Body Care
MyDay1 (like One24) Orovo Royale Business Club
My Harvest America Our World Network
My Leisure Business Oxyfresh S
My Travel & Cash Sahara of India Pariwar
My Video Talk P Salu International
My4Life Palmary Sami Direct
My7Diamonds Pampered Chef Savings Highway
Pangea Organics Scent-sations
N Paperly Scentsy
NAA - National Agents Alliance PartyLite SDL (New Zealand) Seminars
Narc that Car Passion Parties Seacret Direct
National Lending Corp. Passport LLC Sendoutcards.com
National Wealth Center Paycation Sene Gence International
Native American Nutritionals Petromagic Sensaria
Natural Air Products Pharmanex (Nu Skin division) Serenigy
Naturally Plus PhotoMax Sevea
Ch.2- 56

Seven Point 2 Tiarde World Financial Group


SFI Strong Future Intl Tiens Biotech Group World GMN
Shaklee TLC - Total Life Changes World Group Securities
Share the Wealth TMI - Transcend Marketing Intl World Leadership Group
Shopping Sherlock Tom Danley's Tape of the Month World Lending Group (recently
Sibu Tomboy Tools Global Equity Lending)
Silpada Designs Top Line Creations WMA -World Marketing Alliance
Silver Cache Traverus Travel World Ventures
Simplexity Trevo Wowgreen
Simply You Trilogy Wynlife Healthcare
Sisel International Trinity Communications Intl
Skinny Body Care Trio Global Company X
Slender Now (Philippines) Xango
Solavei Triunity International Xeeklar
Soteria/ It Works Marketing Trivani XELR8
Southern Living at HOME Trivita Xerveo - 20 million positions
Sozo Tupperware open
SpeakAsiaOnline.com TVC Matrix Ximo
Sportron TVI Express Xocai
Spring Wellness Tyra Xooma
Stampin' Up! XOWii
Stanley Home Prods/Fuller U Xplocial
Brush Ubifone Xtra Plan
Stella and Dot Ubox Xyngular
Stem Tech Health Sciences UltraStore Xzotto
STIFORP Unicity
Stimulife UniLife Health Care (India) Y
Stream Energy (Ignite) Univera Life Sciences Yagooft
Strongbrook (real estate) Unlimited Profits Yevo
Success Life UNO Unlimited Network of Yipiz
Success University Opportunities Yoli
Sunrider Upper Crust Living YOR Health
Supralife Uprize Young Living Essential Oils
Sweet Living Uprize Youngevity
Swiss Just USANA Health Sciences Younique
Symmetry Uways Your Travel Biz (YTB)
Synergy Worldwide
Syntec Nutraceuticals V Z
Syntek Global V Mobile Technols (Philippines) Zamu
Vaxa Intl Zamzuu
Vemma Zeal
T Viridian Zeek Rewards
Tahitian Noni Intl Visalus Health Sciences Zeekler
Take Shape for Life (Medifast) Vision for Life Zermat International
Talk Fusion Vision Travel Zhunrize
Tastefully Simple Vitagenesis Zija
Team Everest Vitamark Zilergy
Team LIfe Changes Viva Life Science Zinzino
(Nutraburst) Viviane Zivano
Team National VM Direct (Helloworld) zoivi
Team Vinh University Vollara (was Ecoquest) Zoom Mobile
Telecom Plus Votre Vu Zorpia
TelexFree (Ponzi scheme Zrii
promoted as MLM) W Zu-B
That Free Thing Waiora Zulian
The Green Polka Dot Box Wake Up Now Zurvita
The Limu Company Watkins Zyngular
The Profit Masters Wazzub
The Right Solution Wazzub
The Traveling Vineyard Wcm777
The Trump Network Wealth Masters Ints
Thirty One Gifts Wealth Pools International
Thoughts Transpired WIN (Wellness Intl Network)
Thrive Life Winalite
Tianshi Woosh
Ch.2- 57

Appendix 2F
Petition from Bruce Craig, former assistant to the Wisconsin Attorney
General, addressed to FTC Chairman Robert Pitofsky
_____________________
February 25, 2000
Robert Pitofsky, Chairman,
Federal Trade Commission
600 Pennsylvania Avenue, N.W.
Washington, D.C. 20580

Re: Petition for compliance analysis or enforcement review regarding In re


Amway, 93 FTC 618 (1979), Docket 9023

Dear Chairman Pitofsky:

I served as an Assistant Attorney General for the State of Wisconsin for 30 years, until
retirement in 1997. During this period I litigated a significant number of pyramid cases - including
extensive litigation against Amway1 in the early 1980s and cases against Koscot Interplanetary,
Bestline, and Holiday Magic in the early 1970s. These actions were pursued with the direct co-
operation of Commission staff. My most recent pyramid case, against Fortune In Motion, was
successfully concluded in 1997. I recite this history only in the hope that it will lend credence to what
follows.
I direct this letter to you because you drafted the Commission's Amway opinion in 1979. The
opinion appears to hold that (a) "a pyramid distribution scheme should now be condemned even
without the demonstration of its economic consequences. The Commission has studied the effects
of such 'entrepreneurial chains' and seen the damage they do and a per se rule should be used."
[ALJ finding at par 107] and (b) that Amway would have been one of those "chains" but for the
existence, and enforcement, of the "buy back rule", the "70% rule" and the "10 customer" rule [93
F.T.C. 618, 716-17 (1979)].2
These exculpatory rules have now become boilerplate in the hundreds of pyramid
offerings that have surfaced since 1979. In my 1997 case, Fortune In Motion sought
dismissal because it had incorporated the "Amway" rules into its marketing plan. 3 In Webster v.
Omnitrition, 79F.3d 776, 782-84 (9th Cir, 1996), the 9th Circuit reversed summary judgment in
favor of the defendant, granted by the district court on the basis it used the "Amway" rules. The
court, at p. 782, held "Our review of the record does not reveal sufficient evidence as a matter of
law that Omnitrition's rules actually work."
Since investments in pyramid type offerings have resulted in billions of dollars in losses
over the years, I believe it critical that the Commission, initially, determines whether in fact
Amway currently enforces its rules to the extent that they produce the results the Commission
anticipated in its decision.
The Commission may also want to consider, on a going forward basis, whether it is good
policy to declare a practice per se illegal and then permit operation if certain exculpatory "rules"
are incorporated into the business plan. The attractive, but illegal, aspects of a pyramid
proposal will continue to permeate a promoter's offering and recruiting efforts notwithstanding
the theoretical dampening effect of the "rules." The economic motivation of a company
utilizing a pyramid concept is in direct conflict with the exculpatory "rules" it
promulgates.
There also exists the question, from an enforcement standpoint, whether these
exculpatory factors can be effectively evaluated in time to prevent losses to the
consuming public. When a pyramid, or "multi-level", company begins business operations
there is no direct evidence if its "rules" are enforced or not. The time period between startup
Ch.2- 58

and detection is all some pyramids need. Fortune In Motion obtained over $4 million from
Wisconsin residents during its short life and before we commenced litigation. The buy back"
rule was of no value since the company left the state and returned to its home offices in
Canada. Does the enforcement agency bear the burden of proving that the "rules" are not
enforced or is it an affirmative defense on the part of the pyramid company? Are all "multi-level"
companies presumed to be pyramids until they prove their rules are effective in the manner
contemplated by the Commission?
The contacts I have had with Amway, and other, distributors over the years indicates that the
"rules" upon which the Commission based its decision are given, at best, token recognition and are
not broadly implemented or enforced. I have attached some unedited Amway distributor statements
to simply give a flavor of their views on these issues. One such statement comes from a high level
"Emerald" distributor. Determining the actual practices of Amway and its distributors in this respect
would seem to be uniquely within the domain of the Commission. To this end, I will be asking some
ex-distributor organizations to contact their members for comment to the Commission on this point,
pro or con.
I decided to submit this petition for enforcement review because it seems that most
distributors, after failing in what they thought was a valid business enterprise, are not
motivated to complain or seek redress. They have, in many instances, been conditioned
to believe that any failure was their fault. Many such distributors have lost life savings,
stable jobs, and their marriages. After having spent most of my career dealing with these
companies from an enforcement standpoint, and witnessing the damage first-hand, I feel
some obligation to these victims to make this effort on their behalf.
As indicated in Omnitrition, previously cited, and my Fortune In Motion case, the FTC
Amway decision has created a good deal of uncertainty in respect to private and public legal
efforts to deal with the abuses of pyramid plans. This will only increase with the onset of
marketing over the Internet and the Globalization of this type of proposal.
I urge the Commission to make initial inquiry of Amway on the question of enforcement and
enforceability of its rules. Documentation of compliance with the Commission's decision, and of
the beneficial effects it anticipated, should be readily available from Amway and its distributors.
I also urge the Commission to re-evaluate, in general, the efficacy of its "rules" in preventing the
abuses it has documented in connection with pyramid marketing. The premise of "multi-level
vs. pyramid" marketing may well represent a distinction without a difference.
If I can be of further assistance in any efforts of the Commission, or in clarifying matters
stated herein, please feel free to contact me. I appreciate your taking the time to review this
matter.

Sincerely,

Bruce A. Craig Assistant to the Attorney General (Department of Justice), State of Wisconsin
(Retired). State Bar No. 1009068, of Counsel, Lawton & Cates, S.C.
1
This litigation was based on income misrepresentations. Documented evidence, from
tax returns, disclosed that Wisconsin Amway Direct Distributors (the top 1%) had annual
net incomes of minus $900.
2
Some language in the opinion, pp.716, 717, refers to the absence of inventory loading, "the
purchase of a large amount of nonreturnable inventory" and the fact that an entry level Amway
distributor makes no investment. However qualifying for the Direct distributor position does
require mandatory monthly purchases, whether returnable or not depending on effective
enforcement of the "buy-back" and other rules. The existence of the entry level distributor is
not relevant to a pyramid analysis; the pyramid begins when the new distributor seeks to
become a Direct. See Omnitrition par. 79 F.3d 776,782.
3
Wisconsins pyramid rule, Ch. ATCP 122, Wis. Adm. Code does not contain the exculpatory
"rules". It has been upheld by the Wisconsin Supreme Court.
Ch.2- 59

Appendix 2G

Letter to Dr. Peter Vander Nat, chief economist for the


Federal Trade Commission
______________________
April 24, 2001
To: Peter J. Vander Nat, Ph.D.
Federal Trade Commission

From: Bruce A. Craig, Assistant Attorney General, Wisconsin (Retired)

RE: PYRAMID ANALYSIS

I have reviewed your declaration in the Equinox case. I would like to submit an
alternative analysis of pyramids. Although many of the elements and concerns referenced
in your declaration mirror mine, I believe our point of departure differs.

BACKGROUND

I have litigated against pyramids since the late 1960s. The significant economic losses
they engendered raised the concerns of our office over and above standard fraudulent
business offerings that relied on misstated earnings potentials and related deceptions.
Wisconsin has a relatively unique regulatory status within the Department of
Agriculture, Trade and Consumer Protection whereby rules having the force and effect of
law can be promulgated at the administrative level. One of those rules is ATCP 122, which
can be found at the end of this memorandum. After extended public hearings, ATCP 122
declared illegal chain distributor schemes. The rule has withstood challenges in the
Wisconsin Supreme Court and in Federal Court. Most recently, the rule was upheld, in
1997, by the Wisconsin Court of Appeals in State v. Fortune In Motion.
Perhaps of greater relevance to you is the fact that the then (c. 1972) Chairman of the
Marketing Department of the Wisconsin School of Business, Howard Westing (now retired),
was our primary witness in State v. H. M. Distributors and State v. Holiday Magic, the first
significant legal challenges to ATCP 122.
Professor Westings testimony was forthcoming only after we spent several weeks
discussing the elements of ATCP 122 and the pyramids it regulated. His initial reticence was
based upon a natural inclination not to challenge what was then a novel means of marketing.
Perhaps my interest at the time was based upon my undergraduate degree in marketing from
Northwestern University and the stimulation provided by my mentor Stuart H. Britt.
The substance of Professor Westings testimony was that pyramids provided a form of
foreseeability that enabled them to succeed notwithstanding non-competitive products,
overlapping marketing areas, and saturated markets. In this context foreseeability was the
element that let every new applicant see not only how he could recruit for profit but also that
all those he recruited could similarly recruit, ad infinitum. In other words, there was no
barrier within the terms of the pyramid plan to continued recruiting.
In essence, a pyramid is an endless chain in the guise of a business offering. This
provides considerable leverage to pyramids because they could appeal to business success
stories rather than the clearly gambling elements of a chain letter or lottery. Also they had
the advantage of appearing, at first glance, as businesses to regulators and legislators
thus a foothold that has lasted until today.
Ch.2- 60

Perhaps Wisconsin was fortunate in having a pyramid type endless chain reviewed,
in 1907, by the Wisconsin Supreme Court in Twentieth Century Co. v. Quilling 130 Wis.
318, 319-20, 110 N.W. 174 (1907), the scheme involved the right to sell a pole and thill
coupling to others:
It was further agreed that each person to whom a sale was made should have the same right as
the defendant to sell exclusive territorial rights in other counties, and the purchasers from him still the
same rights, and so on without limits.
We are unable to regard such a project as a legitimate business enterprise . . . . it will infallibly
leave a greater or less crown of dupes at the end with no opportunity to recoup their losses because
the bubble has at last burst. It contemplates an endless chain of purchasers, or, rather a series of
constantly multiplying endless chains, with nothing but fading rainbows as the reward of those who
are unfortunate enough to become purchasers the moment before the collapse of the scheme.

What Twentieth Century did was focus Wisconsins efforts towards the endless
characteristics of a pyramid. This was reflected in ATCP 122.

ANALYSIS
The controlling element of every pyramid I have examined is that reflected in ATCP 122:
ATCP 122.02 Definition. (1) Chain distributor scheme is a sales device whereby a person, upon a
condition that the person make an investment, is granted a license or right to recruit for profit one or
more additional persons who also are granted such license or right upon condition of making an
investment and may further perpetuate the chain of persons who are granted such license or right
upon such condition. A limitation as to the number of persons who may participate, or the presence
of additional conditions affecting eligibility for the above license or right to recruit or the receipt of
profits therefrom, does not change the identity of the scheme as a chain distributor scheme.
(emphasis supplied)

Once product sales and lower level introductory positions are stripped from the plan,
the skeleton remaining is one where the recruit, for an investment (usually in the form of a
minimum purchase or minimum monthly purchases), earns the right to recruit others in the
same manner he was recruited.
The elements presented by this scenario are as follows:
1. The rules by which the pyramid operates are initiated, administered and enforced by the
sponsoring company.
2. The recruit seeking to participate in the pyramidal elements of the offering must make a
purchase or series of purchases i.e. an investment. Usually this is a purchase from a
recruiter who obtains his product from the sponsoring company at a discount from the
amount paid by the recruit.
3. The required purchase generates profit to the recruiter and the sponsoring company from
whom the product is purchased.
4. At the time the recruit makes his purchase investment he is fully aware that once
reaching the distributive position for which the investment is made, he will be able to
recruit others and profit in the manner described in Nos. 1,2, and 3 above.
5. Furthermore, the recruit realizes that his chances for recruiting others in a manner which
will generate to him the profits above discussed are significantly enhanced by his ability
to offer, pursuant to the plan of the sponsoring company, those recruits the same right
(or in terms of ATCP 122 such license) as he obtained with his investment.
6. All future recruits within this narrative will have the identical rights as those of the first
recruit, including the ability to offer to their recruits such rights, ad infinitum.
7. The plan does not diminish the right to recruit, upon investment, at any time along the
chain (such as regional managers recruiting district managers who in turn recruit sales
Ch.2- 61

agents). If it did, the element of foreseeability would deter the first recruit from joining,
since his recruits would not enjoy the same recruiting rights as he does, and thus be
much less likely to join.
8. It is the endless element of these proposals that distinguishes pyramids from other
business offerings that do not contain that element.

DISCUSSION
A pyramid is much like a lottery, its mechanism is what makes it illegal because the
mechanism has no limit in its implementation. Many chain schemes are classified as
lotteries, see for instance sec. 945.12 of the Wisconsin Statutes:
945.12 Endless sales chains. Whoever sets up, promotes or aids in the promotion of a plan by
which motor vehicles are sold to a person for a consideration and upon the further consideration that
the purchaser agrees to secure one or more persons to participate in the plan by respectively making
a similar purchase and in turn agreeing to secure one or more persons likewise to join in said plan,
each purchaser being given the right to secure money, credits, goods or something of value,
depending upon the number of persons joining in the plan, shall be held to have set up and
promoted a lottery and shall be punished as provided in
http://folio.legis.state.wi.us/cgi-bin/om_isapi.dll?clientID=
78254&infobase=stats.nfo&jump=945.02&softpage=Document-JUMPDEST_945.02s.945.02
The further prosecution of any such plan may be enjoined.

This analysis goes directly to the element of the plan that makes it a pyramid. Take
away the right to offer future recruits the same rights to profit and recruiting held by the
recruiter and the plan fails or must exist on other legal or illegal marketing elements.
The FTC in the Amway decision appeared to recognize this critical factor, and then
ignored it by concluding that retail sales and buy back provisions in the plan somehow
changed it into a legal enterprise.
A lottery is not made legal by adding requirements to participation or requiring acts,
which would, in theory, mitigate the impact of the lottery. An illegal lottery is rendered legal
by eliminating one of the elements of prize, chance and consideration.
A pyramid is rendered legal by eliminating either the investment or the unbridled
right to pass on recruiting rights identical to those held by the recruiter. In the case of a
pyramid, neither of these elements is critical to a bona fide business.
While requirements of bona fide retail sales and buy backs would undoubtedly
mitigate the impact of a pyramid, they would also destroy the pyramid if truly enforced just
as the theatre referenced in footnote 3 would go broke if it truly let any meaningful number
of persons participate in its lottery without buying a ticket to the movie.
As previously discussed in my petition to the Chairman of the Commission, from an
enforcement standpoint, it would be impossible to monitor the efficacy of a retail sales or
buy back rule at the time a pyramid started up and likely impossible to validate at the time
when the pyramid collapsed and the company disappears. The other scenario, much more
dangerous, is that the company continues in business and has the economic and political
resources to deter the Commission from even determining whether the retail sales and buy
back rules are in fact enforced. It is for these reasons that I contend that the only way to
prevent a pyramid from operation is to prohibit it, like a lottery, and require the company to
eliminate one of the pyramidal elements before operating.
In theory, a buy back rule could result in the conclusion that no investment was
made since the money could be returned if requested. If this were the case, it would be the
legal obligation of the defendant to prove that the buyback is readily and universally
Ch.2- 62

available to the extent that no investment was made. Here, it would be the legal burden of
the defendant, not the government, to prove the plan was not a pyramid.

CONCLUSION
I have no doubt that you are fully aware of the damage that a pyramid can cause.
My recollection is that pyramids virtually destroyed the government infrastructure of
Romania and areas of Russia. They clearly have taken billions from the thousands of
participants over the years, not to speak of the diversion of funds from legitimate business
enterprises.
I recognize the difficulty the Commission has in undoing the Amway decision.
However, if there was ever a time to reverse this trend it has to be now. I strongly urge you
to focus your marketing and economic talents toward the foreseeability element
referenced by Professor Westing and less towards traditional marketing analysis of
products and markets. As I previously indicated, I believe the MLM Pyramid distinction
to be illusory. Proof of emphasis on retail sales and other distinctions that may mask the
investment element neither go to the heart of the pyramid analysis nor escape the
enforcement problems discussed above concerning the retail sales and buy back rule.
I wish I had copies of Prof. Westings testimony, but it was 30 years ago. If you
would like other information or documentation I would be pleased to supply it.
I sincerely ask for your comments on this memorandum, including areas where you
think my legal or marketing analysis is flawed. I am not working on commission in respect
to these matters.
I ask that this document, sent by e-mail, be currently treated as confidential, or at
least not published, until we have had a further chance to discuss it. Be advised that I am
sending copies of this correspondence to Prof. Keep, Ms. Perkins, and Taylor and
Fitzpatrick. Attached to the e-mail is a copy of the Fortune In Motion opinion. Please note
ATCP 122 set forth below.
Thank you for your time and consideration.
Bruce Craig

NOTE: In the Wisconsin law Chain Distributor Schemes are considered an unfair trade
practice (The FTC should take note.):
ATCP 122.01 Unfair trade practice. The promotional use of a chain distributor scheme in connection
with the solicitation of business investments from members of the public is an unfair trade practice
under s. 100.20, Stats. When so used the scheme serves as a lure to improvident and un-
economical investment. Many small investors lack commercial expertise and anticipate unrealistic
profits through use of the chance to further perpetuate a chain of distributors, without regard to actual
market conditions affecting further distribution and sale of the property purchased by them or its
market acceptance by final users or consumers. Substantial economic losses to participating
distributors have occurred and will inevitably occur by reason of their reliance on perpetuation of the
chain distributor scheme as a source of profit. (emphasis by author)
Ch.2- 63

Appendix 2H

Definitions of or related to illegal pyramid


schemes in state statutes
[Notes by JMT: Most of the states fail to specify the California
endless chain of recruitment in pyramid schemes, An endless chain means any scheme for the disposal
which would help to separate them from legitimate or distribution of property whereby a participant pays a
recruiting businesses. Also, in several states where a valuable consideration for the chance to receive
chain selling or recruitment program is exempt from compensation for introducing one or more additional
being classified as a pyramid scheme if sales are made persons into participation in the scheme or for the
to anyone (not just to non-participants), or where chance to receive compensation when a person
buyback provisions are offered, the Direct selling introduced by the participant introduces a new
Association has likely influenced the legislation participant. Compensation, as used in this section, does
especially if modifications were recent. Except where not mean or include payment based upon sales made to
otherwise noted, the text for each state is a direct quote persons who are not participants in the scheme and who
of that states definition. For a compilation of MLM laws are not purchasing in order to participate in the scheme.
in the 50 states, go to the web site for The Advocate (Cal. Penal 327)
Group at www.theadvocategroup.net .]
Colorado
Alabama Pyramid promotional scheme means any
As used herein, pyramid sales structure includes any program utilizing a pyramid or chain process by which a
plan or operation for the sale or distribution of goods, participant in the program gives a valuable consideration
services, or other property wherein a person for in excess of fifty dollars for the opportunity or right to
consideration acquires the opportunity to receive a receive compensation or other things of value in return
pecuniary benefit, which is based primarily upon the for inducing other persons to become participants for the
inducement of additional persons by that person, and purpose of gaining new participants in the program.
others, regardless of number, to participate in the same (Colo. Rev. Stat. Ann. 6-1-102)
plan or opera-tion, and is not primarily contingent on the
volume or quantity of goods, services, or other property Connecticut
sold or distributed. [Ala. Code 8-19-15 (19)] The advertisement for sale, lease or rent, or the
actual sale, lease or rental of any merchandise,
Alaska service or rights or privileges at a price or with a
Chain distributor scheme means a sales device rebate or payment or other consideration to the
whereby a person, upon condition that the person make purchaser which is contingent upon the procurement
an investment is granted a license or right to solicit or of prospective customers procured by the purchaser,
recruit for profit one or more additional persons who are or the procurement of sales, leases or rentals of
also granted a license or right upon condition of making merchandise, services, rights or privileges, to other
an investment and may further perpetuate the chain of persons procured by the purchaser, is declared to be
persons who are granted a license or right upon the an unlawful practice rendering any obligation incurred
condition of investment. [Alaska Consumer Protection by the buyer in connection therewith, completely void
Act. AS 45.50.561 (See definitions a.3)] and a nullity. The rights and obligations of any contract
relating to such contingent price, rebate or payment shall
Arizona be interdependent and inseverable from the rights and
Pyramid promotional scheme means any plan or obligations relating to the sale, lease or rental. (Conn.
operation by which a participant gives consideration for Gen. Stat. Ann. 42-105)
the opportunity to receive compensation which is derived Also from State v. Bull Inv. Group, Inc. (1974) 351
primarily from any persons introduction of other persons A.2d 879, 32 Conn.Supp. 279:] Pyramid fraud law
into participation in the plan or operation rather than from prohibits sale of rights or privileges where payment
the sale of goods, services or intangible property by the made or consideration given to purchaser is
participant or other persons introduced into the plan or contingent on his procurement of prospective
operation. (Ariz. Rev. Stat. 44-1731. Modified 3-5-2010) customers; since both vertical and horizontal
pyramiding involve rebate or payment to purchaser
Arkansas which is contingent upon procurement of prospective
A pyramiding device shall mean any scheme whereby customers procured by purchase, both forms of
a participant pays valuable consider-ation for the pyramiding are prohibited by this section.
chance to receive compensation primarily from
introducing one (1) or more additional persons into Delaware
participation in the scheme or for the chance to "Pyramid or chain distribution scheme" means a sales
receive compensation when a person introduced by device whereby a person, upon a condition that the
the participant introduces a new participant. (Ark. person part with money, property or any other thing of
Code Ann. 4-88-109) value, is granted a franchise license, distributorship or
other right which person may further perpetuate the
Ch.2- 64

pyramid or chain of persons who are granted such participants or by participants to others. (Idaho Code
franchise, license, distributorship or right upon such Ann. 18-3101)
condition. (Del. Code Ann. 2561)
Illinois
Florida The term pyramid sales scheme includes any plan
A "pyramid sales scheme," which is any sales or or operation whereby a person in exchange for money
marketing plan or operation whereby a person pays a or other thing of value acquires the opportunity to
consideration of any kind, or makes an investment of any receive a benefit or thing of value, which is primarily
kind, in excess of $100 and acquires the opportunity to based upon the inducement of additional persons, by
receive a benefit or thing of value which is not primarily himself or others, regardless of number, to participate
contingent on the volume or quantity of goods, services or in the same plan or operation and is not primarily
other property sold in bona fide sales to consumers, and contingent on the volume or quantity of goods,
which is related to the inducement of additional persons, services, or other property sold or distributed or to be
by himself or herself or others, regardless of number, to sold or distributed to persons for purposes of resale to
participate in the same sales or marketing plan or consumers. (815 Illinois Comp. Stat. 505/1)
operation, is hereby declared to be a lottery, and whoever
shall participate in any such lottery by becoming a Indiana
member of or affiliating with, any such group or Pyramid promotional scheme means any program
organization or who shall solicit any person for utilizing a pyramid or chain process by which a
membership or affiliation in any such group or organization participant in the program gives a valuable consideration
commits a misdemeanor of the first degree, punishable as exceeding one hundred dollars ($100) for the opportunity
provided in s. 775.082 or s. 775.083. For purposes of this or right to receive compensation or other things of value
subsection, the term "consideration" and the term in return for inducing other persons to become
"investment" do not include the purchase of goods or participants for the purpose of gaining new participants in
services furnished at cost for use in making sales, but not the program. (Ind. Code Ann. 24-5-0.5-2)
for resale, or time and effort spent in the pursuit of sales or
recruiting activities. (Fla. Stat. Ann. 849.091) Iowa
The advertisement for sale, lease or rent, or the actual
\Georgia sale, lease or rental of any merchandise at a price or
"Pyramid promotional scheme" means any plan or with a rebate or payment or other consideration to the
operation in which a participant gives consideration purchaser which is contingent upon the procurement of
for the right to receive compensation that is derived prospective customers provided by the purchaser, or
primarily from the recruitment of other persons as the procurement of sales, leases or rentals to persons
participants into the plan or operation rather than from suggested by the purchaser, is declared to be an
the sale of goods, services, or intangible property to unlawful practice rendering any obligation incurred by
participants or by participants to others. (Georgia the buyer in onnection therewith, completely void and a
Code 16-12-38 (8) nullity. The rights and obligations of any contract
relating to such contingent price, rebate or payment
Hawaii shall be interdependent and inseverable from the rights
A person engages in an unfair method of competition and and obligations relating to the sale, lease or rental.
an unfair or deceptive act or practice within the meaning of (Iowa Code Ann. 714.16)
section 480-2 when, in the conduct of any trade or
commerce, the person contrives, prepares, sets up, Kansas
proposes, or operates any endless chain scheme. As Pyramid promotional scheme means any plan or
used in this section, an endless chain scheme means any operation by which a participant gives consideration
scheme for the disposal or distribution of property whereby for the opportunity to receive compensation which is
a participant pays a valuable consideration for the chance derived primarily from any persons introduction of
to receive compensation for introducing one or more other persons into participation in the plan or
additional persons into participation in the scheme, or for operation rather than from the sale of goods, services
the chance to receive compensation when a person or intangible property by the participant or other
introduced by the participant introduces a new persons introduced into the plan or operation. (Kan.
participant. Compensation, as used in this section, does Stat. Ann. 21-3762)
not mean or include payments based upon sales made to
persons who are not participants in the scheme and who Kentucky
are not purchasing in order to participate in the scheme. [L Pyramid distribution plan means any plan, program,
1970, c 28, 1; gen ch 1985] (Hawaii Rev. Stat. 480-3.3) device, scheme, or other process by which a
participant gives consideration for the opportunity to
Idaho receive compensation or things of value in return for
Pyramid promotional scheme means any plan or inducing other persons to become participants in the
operation in which a participant gives consideration program. Ky. Rev. Stat. Ann. 361)
for the right to receive compensation that is derived
primarily from the recruitment of other persons as Louisiana
participants in the plan or operation rather than from Pyramid promotional scheme means any plan or
the sales of goods, services or intangible property to operation by which a participant gives consideration for
Ch.2- 65

the opportunity to receive compensation which is derived marketing program wherein the financial gains to the
primarily from the persons introduction of other persons participants are primarily dependent upon the continued,
into a plan or operation rather than from the sale of goods, successive recruitment of other participants and where
services, or intangible property by the participant or other retail sales are not required as a condition precedent to
persons introduced into the plan or operation. (La. Rev. realization of such financial gains; (2) offer to pay, pay or
Stat. Ann. 361) authorize the payment of any finder's fee, bonus, refund,
override, commission, cross-commission, dividend or
Maine other consideration to any participants in a multi-level
The organization of any multi-level distributor-ship marketing program solely for the solicitation or
arrangement, pyramid club or other group, organized or recruitment of other participants therein; (3) offer to pay,
brought together under any plan or device whereby fees pay or authorize the payment of any finder's fee, bonus,
or dues or anything of material value to be paid or given refund, override, commission, cross-commission,
by members thereof are to be paid or given to any other dividend or other consideration to any participants in a
member thereof who has been required to pay or give multi-level marketing program in connection with the sale
anything of material value for the right to receive such of any product or service unless such participant
sums, with the exception of payments based exclusively performs a bona fide and essential supervisory,
on sales of goods or services to persons who are not distributive, selling or soliciting function in the sale or
participants in the plan and who are not purchasing in delivery of such product or services to the ultimate
order to participate in the plan, which plan or device consumer; or (4) offer to pay, pay or authorize the
includes any provision for the increase in such payment of any finder's fee, bonus, refund, override,
membership through a chain process of new members commission, cross-commission, dividend or other
securing other new members and thereby advancing consideration to any participant where payment thereof
themselves in the group to a position where such is or would be dependent on the element of chance
members in turn receive fees, dues or things of material dominating over the skill or judgment of such participant,
value from other members, is declared to be a lottery, and or where no amount of judgment or skill exercised by the
whoever shall organize or participate in any such lottery by participant has any appreciable effect upon any finder's
organizing or inducing membership in any such group or fee, bonus, refund, override, commission, cross-
organization shall be guilty of a misdemeanor, and upon commission, dividend or other consideration which the
conviction thereof shall be punished by a fine of not more participant may receive, or where the participant is
than $5,000 or by imprisonment for not more than 11 without that degree of control over the operation of such
months, or by both. (Me. Rev. Stat. Ann. Title 17, 2305) plan as to enable him substantially to affect the amount
of finder's fee, bonus, refund, override, commission,
Maryland cross-commission, dividend or other consideration which
Pyramid promotional scheme means any plan or he may receive or be entitled to receive.
operation by which a participant gives consideration (e) Multi-level distribution companies shall not
for the opportunity to receive compensation to be represent, directly or indirectly, that participants in a
derived primarily from any persons introductions of multi-level marketing program will earn or receive any
other persons into participation in the plan or stated gross or net amount, or represent in any
operation rather than from the sale of goods, services, manner, the past earnings of participants; provided,
or other intangible property by the participant or other however, that a written or verbal description of the
persons introduced into the plan or operation. [Md. manner in which the marketing plan operates shall
Title 8: 4: 8-404 (a) (5)] not, standing alone, constitute a representation of
earnings, past or future. Multi-level distribution
Massachusetts companies shall not represent, directly or indirectly,
[Note by JMT: While the applicable that additional distributors or sales personnel are easy
Massachusetts statute does not define pyramid to secure or retain, or that all or substantially all
schemes as such, it defines multi-level marketing and participants will succeed. (Mass. 93:69)
has some unique and very salient restrictions
regarding MLM, particularly Ch. 93:69 (a), (d), and (e)] Michigan
Section 69. (a) As used in this section the term A pyramid or chain promotion is any plan or scheme
"multi-level distribution company" shall mean any or device by which (a) a participant gives a valuable
person, firm, corporation or other business entity which consideration for the opportunity to receive
distributes for a valuable consideration, goods or compensation or things of value in return for inducing
services through independent agents, contractors or other persons to become participants in the program
distributors, at different levels, wherein participants in the or (b) a participant is to receive compensation when a
marketing program may recruit other participants, and person introduced by the participant introduces one or
wherein commissions, cross-commissions, bonuses, more additional persons into participation in the plan,
refunds, discounts, dividends or other considerations in each of whom receives the same or similar right,
the marketing program are or may be paid as a result of privilege, license, chance, or opportunity. (Mich.
the sale of such goods and services or the recruitment, Comp. Laws Ann. 445.1528)
actions or performances of additional participants.
(d) No multi-level distribution company or participant in Minnesota
its marketing program shall: (1) operate or, directly or It shall be illegal for any seller or lessor to operate or
indirectly, participate in the operation of any multi-level attempt to operate any plans or operations for the
Ch.2- 66

disposal or distribution of property or franchise or both currently marketable if the goods have been consumed
whereby a participant gives or agrees to give a valuable or the services rendered or if the goods or services are
consideration for the chance to receive something of seasonal, discontinued, or special promotional items.
value for inducing one or more additional persons to give Sales plan or operation promotional materials, sales
a valuable consideration in order to participate in the aids, and sales kits are subject to the provisions of this
plan or operation, or for the chance to receive something subsection (6)(b)(v) if they are a required purchase for
of value when a person induced by the participant the participant or if the participant has received or may
induces a new participant to give such valuable receive a financial benefit from their purchase. (Mont.
consideration including such plans known as chain Code Ann. 30-10-324)
referrals, pyramid sales, or multilevel sales
distributorships. (Minn. Stat. Ann. 325F.69) Nebraska
Chain distributor scheme also known as pyramid
Mississippi sales shall mean a sales device whereby a person,
The term pyramid sales scheme includes any plan or upon a condition that he or she make an investment,
operation for the sale or distribution of goods, services, is granted a license or right to recruit for profit one or
or other property wherein a person for a consideration more additional persons who also are granted such
acquires the opportunity to receive a pecuniary benefit, license or right upon condition of making an
which is not primarily contingent on the volume or investment and may further perpetuate the chain of
quantity of goods, services, or other property sold or persons who are granted such license or right upon
distributed to be sold or distributed to persons for such condition. (Neb. Rev. Stat. 87-301)
purposes of resale to consumers, and is based upon the
inducement of additional persons, by himself or others, Nevada
regardless of number, to participate in the same plan or A pyramid promotional scheme means any program
operation. (Miss. Code Ann. 75-24-51) or plan for the disposal or distribution of property and
merchandise or property or merchandise by which a
Missouri participant gives or pays a valuable consideration for
The term pyramid sales scheme includes any plan or the opportunity or chance to receive any compensation
operation for the sale or distribution of goods, services or or thing of value in return for procuring or obtaining one
other property wherein a person for a consideration or more additional persons to participate in the
acquires the opportunity to receive a pecuniary benefit, program, or for the opportunity to receive
which is not primarily contingent on the volume or compensation of any kind when a person introduced to
quantity of goods, services, or other property sold or the program or plan by the participant procures or
distributed or to be sold or distributed to persons for obtains a new participant in such a program. (Nev.
purposes of resale to consumers, and is based upon the Rev. Stat. Ann. 598.100)
inducement of additional persons, by himself or herself
or others, regardless of number, to participate in the New Hampshire
same plan or operation. (Mo. Ann. Stat. 407.400) Chain distributor scheme means a sales device
whereby a person, upon condition that he make an
Montana investment, is granted a license or right to solicit or
(a)Pyramid promotional scheme means a sales plan recruit for profit or economic gain one or more
or operation in which a participant gives consideration additional persons who are also granted such license
for the opportunity to receive compensation derived or right upon condition of making an investment and
primarily from obtaining the participation of other may further perpetuate the chain of persons who are
persons in the sales plan or operation rather than granted such license or right upon such condition.
from the sale of goods or services by the participant (N.H. Rev. Stat. Ann. 358-B:1)
or the other persons induced to participate in the
sales plan or operation by the participant. New Jersey
(b) A pyramid promotional scheme includes a Ponzi [Note by JMT: New Jersey was the only state for
scheme, in which a person makes payments to which I could not find anything resembling a statute
investors from money obtained from later investors, defining or restricting pyramid or chain selling
rather than from any profits or other income of any schemes, but I found this excerpt from an informative
underlying or purported underlying business venture. article by Eric Witiw in the Law Review of Seton Hall
(c) A pyramid promotional scheme does not include a University School of Law:]
sales plan or operation that:
(i) subject to the provisions of subsection (6)(b)(v) Who would not like to make a 700% return on an
(v) (A) provides for, upon the request of a participant investment in a relatively short period of time?
deciding to terminate participation in the sales plan or Although this offer is obviously too good to be true,
operation, the repurchase, at not less than 90% of the over the last sixty years countless people have fallen
amount paid by the participant, of any currently victim to this allure. In fact, fraudulent pyramid
marketable goods or services sold to the participant investment schemes recur regularly. To address this
within 12 months of the request that have not been problem, New Jersey's Legislature considered a bill
resold or consumed by the participant; and which would have prohibited pyramid scams, but
(B) if disclosed to the participant at the time of purchase, ultimately declined to enact any new legislation.
provides that goods or services are not considered Although the state may bring civil actions against a
Ch.2- 67

promoter under the Consumer Fraud Act and the North Dakota
Uniform Securities Law and criminally prosecute Pyramid promotional scheme means any plan or
under the theft statute and the Uniform Securities operation by which a participant gives consideration
Law, case law, including the appellate division for the opportunity to receive compensation which is
decision State of New Jersey v. Frederica Bey and derived primarily from any persons introduction of
the New Jersey Supreme Court decision State v. other persons into participation in the plan or
DeLuzio, raises the question of whether New Jersey, operation rather than from the sale of goods, services,
like Delaware and Michigan, should adopt legislation or intangible property by the participant or other
prohibiting pyramid promotion scams. persons introduced into the plan or operation. (N.D.
Cent. Code 51-16.1-01)
The defendant, in Bey, was acquitted of theft by
deception. On appeal, the New Jersey Superior Ohio
Court, Appellate Division, overturned the defendant's Pyramid sales plan or program means any scheme,
conviction for promoting an illegal lottery after whether or not for the disposal or distribution of property,
concluding that pyramid schemes do not fall within the whereby a person pays a consideration for the chance or
statute which prohibits illegal lotteries. This decision, opportunity to receive compensation, regardless of
however, is more significant for the fact that it reveals whether he also receives other tights or property, under
a conflict in two lines of cases: one construing either of the following circumstances: (1) For introducing
pyramid investments as merchandise under the one or more persons into participation in the plan or
Consumer Fraud Act and the other holding pyramid program; (2) When another participant has introduced a
investments as securities under the Uniform person into participation in the plan or program. (Ohio
Securities Law. Rev. Code Ann. 1333.91)
(Article on New Jersey Law: Selling The Right to Sell
the Same Right to Sell: Applying the Consumer Fraud Oklahoma
Act, the Uniform Securities Law and the Criminal Pyramid promotional scheme means any plan or
Code to Pyramid Schemes 1996, 26 Seton Hall L. operation by which a participant gives consideration
Rev. 1635) for the opportunity to receive compensation which is
derived primarily from the persons introduction of
New Mexico other persons into the plan or operation rather than
pyramid promotional scheme means any plan or from the sale of goods, services or intangible property
operation by which a participant gives consideration by the participant or other persons introduced into the
for the opportunity to receive compensation which is plan or operation. (Okla. Rev. Stat. 21-1071)
derived primarily from any persons introduction of
other persons into participation in the plan or Oregon
operation rather than from the sale of goods, services Pyramid club means a sales device whereby a person,
or intangible property by the participant or other upon condition that the person make an investment, is
persons introduced into the plan or operation. (N. M. granted a license or right to solicit or recruit for economic
Stat. 57-13-2) gain one or more additional persons who are also
granted such license or right upon condition of making
New York an investment and who may further perpetuate the chain
As used herein a chain distributor scheme is a of persons who are granted such license or right upon
sales device whereby a person, upon condition that such condition. Pyramid club also includes any such
he make an investment, is granted a license or right sales device which does not involve the sale or
to solicit or recruit for profit or economic gain one or distribution of any real estate, goods, or services,
more additional persons who are also granted such including but not limited to a chain letter scheme. (Or.
license or right upon condition of making an Rev. Stat. Ann. 646.609)
investment and may further perpetuate the chain of
persons who are granted such license or right upon Pennsylvania
such condition. . . It does not include sales The terms Chain-Letter Plan or Pyramid Club
demonstration equipment and materials furnished mean any scheme for the disposal or distribution of
at cost for use in making sales and not for resale. (N. property, services or anything of value whereby a
Y. Gen. Bus. Law 359-fff) participant pays valuable consideration, in whole or in
part, for an opportunity to receive compensation for
North Carolina introducing or attempting to introduce one or more
Pyramid distribution plan means any program utilizing a additional persons to participate in the scheme or for
pyramid or chain process by which a participant gives a the opportunity to receive compensation when a
valuable consideration for the opportunity to receive person introduced by the participant introduces a new
compensation or things of value in return for inducing participant. (73 Pa. Stat. Ann. 201-2)
other persons to become participants in the program; and
"Compensation" does not mean payment based on sales South Carolina
of goods or services to persons who are not participants in Any contract or agreement between an individual and any
the scheme, and who are not purchasing in order to pyramid club, or other group organized or brought
participate in the scheme. [N. C. Gen. Stat. Ann. 14- together under any plan or device whereby fees or dues
291.2 (b)] or anything of material value to be paid or given by
Ch.2- 68

members thereof are to be paid or given to any other deception and trickery to get it passed, with the
member thereof, which plan or device includes any support of Utahs Attorney General, whose main
provision for the increase in such membership through a political donors were MLM companies. Similar tactics
chain process of new members securing other new have been used by the DSA in other states.]
members and thereby advancing themselves in the group
to a position where such members in turn receive fees, (2) "Consideration" does not include payment for
dues or things of material value from other members, is sales demonstration equipment and materials
hereby declared to be an unfair trade practice pursuant to furnished at cost for use in making sales and not for
39-5-20 (a) of the South Carolina Unfair Trade Practices resale, or time or effort spent in selling or recruiting
Act of 1971. activities.

South Dakota (4) "Pyramid scheme" means any sales device or plan
Pyramid promotional scheme defined. For the under which a person gives consideration to another
purposes of 37-33-1 to 37-33-11, inclusive, the term, person in exchange for compensation or the right to
pyramid promotional scheme, means any plan or receive compensation which is derived primarily from the
operation by which a person gives consideration for introduction of other persons into the sales device or
the opportunity to receive compensation that is plan rather than from the sale of goods, services, or
derived primarily from the introduction of other other property. (Utah Code 76-6a-2)
persons into the plan or operation rather than from the
sale and consumption of goods, services, or Vermont
intangible property by a participant or other persons Chain distributor scheme is a sales device whereby
introduced into the plan or operation. The term a person, upon a condition that he make an
includes any plan or operation under which the investment, is granted a license or right to solicit or
number of persons who may participate is limited recruit for profit or economic gain one or more
either expressly or by the application of conditions additional persons who also are granted such license
affecting the eligibility of a person to receive or right upon condition of making an investment and
compensation under the plan or operation, or any may further perpetuate the chain of persons who are
plan or operation under which a person, on giving any granted such license or right upon such condition.
consideration, obtains any goods, services, or ((06-031-002 Vt. Code R. CF 101)
intangible property in addition to the right to receive
compensation. (S. D. Cod. Laws 37-33-1) Virginia
Pyramid promotional scheme means any plan or
Tennessee operation by which a person gives consideration for
A pyramid distributorship means any sales plan or the opportunity to receive compensation a majority of
operation for the sale or distribution of goods, which is derived from the introduction of other
services or other property wherein a person for a persons into the plan or operation rather than from the
consideration acquires the opportunity to receive a sale or consumption of goods, services, or intangible
pecuniary benefit, which is not primarily contingent on property by a participant or other persons introduced
the volume or quantity of goods, services or other into the plan or operation. (Va. Code Ann. 18-2.239)
property sold or delivered to consumers, and is based
upon the inducement of additional persons, by such Washington
person or others, regardless of number, to participate Pyramid schemes means any plan or operation in
in the same plan or operation. (Tenn. Code Ann. which a person gives consideration for the right or
47-18-104) opportunity to receive compensation that is derived
primarily from the recruitment of other persons as
Texas participants in the plan or operation, rather than from
Pyramid promotional scheme means a plan or the bona fide sale of goods, services, or intangible
operation by which a person gives consideration for property to a person or by persons to others. (Wash.
the opportunity to receive compensation that is Rev. Code Ann. 19.275.020)
derived primarily from a persons introduction of other
persons to participate in the plan or operation rather West Virginia
than from the sale of a product by a person introduced Pyramid promotional scheme shall mean the
into the plan or operation. (Texas Bus. & Com. Code organization of any chain letter club, pyramid club, or
Ann. 17.461) other group organized or brought together under any
plan or device whereby fees or dues or anything of
Utah material value to be paid or given by members thereof
(b) "Compensation" does not include payment based are to be paid or given to any other member thereof,
on the sale of goods or services to anyone purchasing which plan or device includes any provision for the
the goods or services for actual personal use or increase in such membership through a chain process of
consumption. any members securing other new members and thereby
. . advancing themselves in the group to a position where
[Note by JMT: I personally testified against the SB182 such members in turn receive fees, dues or things of
amendment to the statute in 2006 which allowed for material value from other members.
compensation for personal use. The DSA used
Ch.2- 69

Appendix 2I: Are All MLMs Pyramid Schemes?


Asking if an MLM is a pyramid scheme is like asking if an
SUV is a car. The SUV may hold more people, but it is still a car.
MLMs, or what I prefer to call product-based pyramid
schemes (PPSs), are structured exactly the same as classic,
no-product pyramid schemes (NPSs). With unlimited endless-
chains of recruitment, they both assume an infinite market, which does not exist in the
real world. For both, the only way to advance in rank to where profits are possible is to
recruit a "downline." Both have a 'pay-to-play" feature, with the purchases more ongoing
and substantial over time for PPSs than for NPSs. And commission structures for both
are top-weighted, meaning the bulk of the rewards go to those at the top of the pyramid
of participants; almost everyone else loses money.
The primary difference between the two classes of pyramid schemes is that to
participate in an NPS, investments are made in cash, whereas in a PPS (MLM), the
investments are in the form of purchases of products through an MLM company.
Therefore, after covering costs of products and company infrastructure, a lower
percentage of revenues is rebated back to the network of participants. Also, the
downline networks for PPSs are far more elaborate. Classic 1-2-4-8 pyramid schemes
(NPSs) have 15 participants with 100% of the money going to the person at the top, But
with PPSs (MLMs), after covering product and company costs, generally less than 50%
goes back to the participants most of it to those at or near the top of their respective
pyramids, which may include thousands of participants.

No-product pyramid scheme Product-based pyramid schemes


(MLMs) have much larger downlines

With less money shared by far more participants, and most of the commissions
going to those at the top of the pyramid, the loss rate for PPS schemes (approx. 99.7%)
is far greater than it is for NPSs (approx. 90%). So a person has over ten times as much
chance of profiting from an NPS as from a PPS (MLM). PPSs are far worse than NPSs
by any measure loss rate, aggregate losses, and number of victims.
The Direct Selling Association and other industry defenders, have endeavored to
confuse the issue by focusing on behavior of participants in defining what is a pyramid
scheme, rather than the fundamental structure. They have also rebranded MLM as
direct selling. But in legitimate direct selling, those doing the selling are paid the bulk
of the commissions, whereas MLMs incentivize recruiting with compensation plans that
provide huge upline rewards for recruiting a large downline. MLMs also require ongoing
purchases to qualify for commissions and rank advancement to where profits are possible.
Ch.10- 70

Appendix 2J

MLM programs can be considered flat line or pancake schemes

MLM programs are shaped more like a flat-line with a bump in the middle than like a
triangle or pyramid. MLMs are far worse than no-product pyramid schemes by any
measure loss rates suffered by participants, aggregate losses, and numbers of victims.
A classic 1-2-4-8 no-product pyramid scheme, which is shaped like a pyramid:
O

O O

O O O O

O O O O O O O O

__________________________________________________________________________________

Binary MLM programs displayed in 6-point type. The next line would be longer
than a page.
O
OO
OOOO
OOOOOOOO
OOOOOOOOOOOOOOOO
OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO
OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO

Binary MLM programs displayed in 2-point type which looks more like a line
with a bump in the middle: The next line would be two pages long. O
OO
OOOO
OOOOOOOO
OOOOOOOOOOOOOOOO
OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO
OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO
OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO
OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO OOOOOOOOOOOOOOOO

Nu Skins highly leveraged breakaway compensation plan an even flatter line:

Each distributor must have 5 Executives under him/her to qualify for breakaway
commissions and for rank advancement. The top person is a Blue Diamond who
receives over half of the commissions paid to a mega-pyramid of participants. By the
16th level, the number of distributors exceeds the adult population of the earth!

Using 6-point type. The next line would exeed the width of the page.
O
OOOOO
OOOOO OOOOO OOOOO OOOOO OOOOO

Using 4-point type: it looks more like a flat line or a pancake than a pyramid.
The next line would be about five pages long, and it would definitely look like a
flat line with a bump in the middle.
O
OOOOO
OOOOO OOOOO OOOOO OOOOO OOOOO
OOOOO OOOOO OOOOO OOOOO OOOOO OOOOO OOOOO OOOOO OOOOO OOOOO OOOOO OOOOO OOOOO OOOOO OOOOO OOOOO OOOOO OOOOO OOOOO OOOOO OOOOO OOOOO OOOOO

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