Measurements

in daily life
 Measurement matters
How could you do the following everyday activities
without measurement?

catch a train

buy petrol

have an x-ray

eat safe foods

travel by aeroplane
National Measurement System

National Measurement System

use your mobile

Measurement is everywhere, playing a vital role in our

lives. Metrology is the science of measurement and
National Metrology Institutes around the world make
sure that the measurements we use are fit for purpose.
In the UK, the measurement infrastructure is provided
by the National Measurement System (NMS).
 Why is measurement important?
Measurement underpins the welfare of a modern society and touches almost every part of
daily life:
Ensuring the safety and effectiveness of healthcare diagnostics and treatments
Measuring the composition, energy value and quantity of gas piped to our homes,
or of fuel in our vehicles
Ensuring safe operation of aircraft in flight
Ensuring consistency of international time standards so we can communicate reliably
and navigate accurately throughout the world
Quantifying emissions of greenhouse gases to understand and mitigate climate change
Ensuring the security and sustainability of our food supply
Ensuring fairness between buyers and sellers in markets where goods are sold by
weight or volume
Measurement plays a fundamental part in the innovation process. To develop new products and
processes, companies need to measure quantity, quality and performance. To trade successfully,
companies utilise a regulatory framework, based upon measurement confidence, ensuring access
to global markets that are fair and open and without unnecessary barriers to trade. Supporting
this is an established infrastructure of traceable measurement linked seamlessly to the national
standards maintained on behalf of the UK.
In some industries the need for accurate measurement is critical. For example, companies
manufacturing precision engineering components used in aero engines will be working to tight
National Measurement System
specifications and must be able to measure size, material composition and performance to very
accurate levels.
For many of us a visit to a hospital may not be desirable, but knowing that the treatment has been
appropriately measured throughout its development, trials and final delivery to the patient, is vital
to confidence in its application and effectiveness.
Measurement provides structure, removes chaos,
reduces waste, ensures open and fair markets,
supports precision where required and saves lives,
money and time.
Structural health
There are over 10,000 bridges worth more than 1 million
each in the UK and millions of people cross them every
day on foot, by car or by train. NPL is working to improve
structural health monitoring by developing integrated
systems of wireless sensors that can constantly monitor
structures such as bridges. New techniques that use
digital imaging to detect structural changes are also under
development. The integration of these systems will potentially
lead to cheaper maintenance and running costs and provide
advanced warnings of failure, improving safety and providing
the opportunity to repair structures before it is too late.
Confidence in trade
Working with local Trading Standards Officers, the National
Measurement Office (NMO) ensures the UKs system of
weights and measures is fair, accurate and legal so that
consumers and businesses have confidence whenever
they buy and sell by quantity. Each year in the UK, over
600 billion worth of goods and utilities are sold on the
basis of the measurement of their quantity. NMO supports
Ministers in their responsibility for the legislation that governs
the accuracy and fairness of these transactions and for
approving weighing and measuring instruments, such as
fuel pumps. Every time you fill up your car with fuel, the UKs
legal metrology system, delivered in the main by Trading
Standards officers, ensures that the quantity you receive is
accurate and within legally controlled tolerances. The value
of most supermarket products sold can only be determined
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if the customer is able to compare the price per unit quantity,
e.g. per kg or per litre. Ultimately it is the Weights and
Measures Act and the enforcement of the Acts provisions by
Trading Standards Officers which ensures that all quantity
statements and unit-price calculations are accurate.
Analysis of the Economics of Weights and Measures Legislation,
Deloitte June 2009.
Setting the time
The NMS provides time standards for the UK and contribute
to the international definition of Coordinated Universal Time.
NPL maintains these standards and is responsible for the
accuracy of the radio signal which is used to set the nations
clocks. Accurate time is essential for keeping the modern
world working - global navigation systems, the internet,
e-mail, television, the power industry, transport, and
financial systems all depend critically on time measurement.
The broadcast time signal is accurate to within one
millisecond of Coordinated Universal Time and supports
a wide range of services. These include emergency 999
communications, train companies, cash machines and
mobile phone billing systems.
 Measurement makes a difference
Measurement plays a vital role in ensuring quality of life for UK citizens. Accurate measurement
is key in developing, testing and administering health treatments. The NMS supports
measurement of the environment, from climate change to air quality and from posting letters to
pulling pints. The network of trading standards officers oversee thousands of measurements
every day, ensuring a fair legal measurement system.
Air quality monitoring
The quality of the air we breathe is constantly monitored to
maintain public health, especially in densely populated cities
or areas close to large industrial facilities where pollution
levels may be high. NPL manages networks of air quality
monitoring stations for the Department of Environment, Food
and Rural Affairs (Defra). These stations, spread across the
UK, measure the concentrations of toxic pollutants such
as arsenic and mercury, and the number, size and type of
particles in the atmosphere. NPL also provides support to
the London Air Quality Network, operated by Kings College
London, by checking and calibrating the instruments used at
over 100 sites across the city.
Simple and accurate pricing
Every working day - Royal Mail processes over 70 million
items to 28 million addresses
Each week - Royal Mail serves over 21 million customers
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through its network of around 12,000 Post Office branches
Each year - Royal Mail handles some 400 million parcels.
With letters and packets now being priced by size, thickness
and weight, it is vital that customers can easily work out
prices. NMO helped Royal Mail develop a plastic size guide
(seen in the photo here) so customers could easily see
which category their mail falls into. It was essential that the
plastic frames were exactly the right size so NMO used
laser measuring technology to ensure that the prototype
was accurate the finished results can be seen on almost
every Post Office counter across the UK.
Confidence in measurement
180,000 patients receive radiotherapy treatment for
cancer in the UK each year and successful treatment
is reliant upon the dosage standards delivered by the
National Measurement System.
Ultrasound cancer screening
The early detection of breast cancer can greatly improve
the chances of beating the disease but currently only
30% of the 46,000 women diagnosed each year by X-ray
mammography turn out to have malignant lesions. A team of
scientists from NPL and the University Hospitals Bristol NHS
Foundation Trust have successfully completed an initial trial
of a new, potentially more reliable technique for screening
breast cancer using ultrasound, and are now looking to
develop the technique into a clinical device. This improved
diagnosis would reduce unnecessary biopsies and the
patient trauma associated with being wrongly diagnosed.
Measuring the wind of change
Due to the UKs ambitious climate change agenda, an
increasing amount of energy will come from renewable
sources and more people will generate energy at home
using microgeneration technologies such as small-scale
wind turbines. Measurement is needed to check the quality
and efficiency of these technologies, and NEL, supported
by the NMS, is playing a key role in developing wind
turbines through improved metrology. This work, along with
investment from the Department of Energy and Climate
Change (DECC), has allowed the development of
appropriate standards and the establishment of the National
Wind Metrology Centre at NEL. Manufacturers of wind
turbines can access this facility to obtain certification of
wind turbines under DECCs Microgeneration Certification
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Scheme, giving consumers the information they need to
make an informed choice.
Measuring essential elements
in superfoods
Minerals are essential components of what we eat,
providing important nutritional value and delivering so-called
superfood properties. An example contained in our daily
diet is selenium, which plays an important role in processes
ranging from thyroid function and antioxidant defence, to
the treatment and prevention of cancer. However, there is
a fine line between beneficial levels of selenium and those
that are toxic. The uptake and metabolism of selenium
by the human body depends on its chemical form. LGC
scientists have devised reference methods and standards
to identify and measure selenium species to help develop
and characterise novel selenium foods and supplements.
These methods are important for product safety and
provide confidence to UK suppliers seeking to distribute
new selenium-enriched health foods. LGCs capability also
extends to other essential elements such as chromium.
 Measurement helps innovations
Measurement plays a fundamental part in the innovation process. To develop new and improved
products and processes, companies are looking for:
improvements in quality or performance
reductions in waste
use of new materials or techniques
All of these require appropriate measurement support. For many organisations, their first
interaction with measurement is through the route of compliance with a standard. NMS
expertise forms an input to over 800 standards committees to ensure that the measurement
requirements are appropriate and that there is an infrastructure in place to enable organisations
to demonstrate compliances.
Breaking the mould
The NMS has funded research to develop a world-leading
pvT (pressure-volume-temperature) and thermal conductivity
test kit that can be used to improve the design and
processing of the plastics found in many everyday items such
as DVDs. The equipment can measure physical and thermal
properties and help improve the injection moulding process
by allowing designers to find the exact pressure, volume and
temperature, as well as the shrinkage properties of materials.
Manufacturers can send their products to NPL for testing and
the knowledge they gain ensures that materials stay in their
moulds for as short a time as possible, increasing the output
rate of the finished product. Although plastics are the main
materials tested, other familiar materials such as soap and
even chocolate have also been analysed.
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In an independent survey*, companies that had
improved their measurements said they benefited from:
an increase in productivity
improved quality
greater customer satisfaction
higher profits
A single year of NMS funding helps business to achieve
annual financial benefits of 712million.
(*National Measurement System Impact Assessment, conducted by Databuild Ltd.)
Going with the flow
As the custodian of the UK National Standards for Flow
Measurement, NEL plays a pivotal role in ensuring accurate
flow measurement across a wide range of industries. Flow
measurement underpins the valuation, for commercial
and fiscal purposes, of most fluids that people buy or sell.
Almost everything that flows, from waste streams and
emissions, through water, oil and gas products, to high-
value pharmaceuticals, cosmetics and drinks, is subject
to measurement. The flow meter is the cash register for
a business and it needs to be accurate. The facilities and
expertise at NEL provide flow meter manufacturers with the
means to develop and then verify the performance of their
systems, and operators can call upon NELs independence
for guidance on appropriate meter selection.
Intelligent harvesting robot
NPL is developing an intelligent crop-harvesting machine
that could save an average UK farm at least 100,000 every
year by letting them know when their crops are perfectly ripe.
The robot will use specialised imaging techniques to look
beneath the leafy outer layers of crops like cauliflowers to
check the size of the harvestable vegetable. NPL is one of
the few places in the world with the expertise and equipment
to take on this kind of technical challenge. It is hoped that this
intelligent harvesting robot will improve farms productivity
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and ultimately benefit consumers through cheaper food, and
it will benefit the environment by reducing the amount of
watering, fertiliser and pesticides used. NPLs research was
recently nominated in the first ever iawards, celebrating the
best of British science, innovation and technology.
Detecting allergens in food
In the UK, 1.5 million people suffer from food allergies.
In order to improve quality of life and reduce the impact
on the NHS, food suppliers need to be able to offer
allergen free product lines and accurately labelled food
products. In response to this, LGC, in collaboration with
the food industry and regulators, has developed accurate
measurement methods for the detection and quantification
of allergens in foods, supported by a food matrix reference
material containing peanut protein. This approach
represents a major advance in ensuring food safety for
allergy sufferers.
 Responding to global challenges
The NMS has identified a set of challenges where it can support industry. The challenges are
linked to government priorities and include: On tap smartly
In the UK, we are used to turning on our taps without
Security utilising measurement to combat security threats from either natural or worrying whether or not water will come out. We rarely think
malicious sources of water as a scarce commodity but the management of
water resources is becoming increasingly important. Flow
Digital economy keeping measurement capability and its infrastructure at the forefront measurement is fundamental to this and NEL, supported
of the fast moving communications and ICT industries by the NMS, is playing a key role in the development of
smart metering technology. Smart flow meters use modern
Energy developing next generation products and supporting the low carbon economy communications technology to gather information about
the behaviour of suppliers and consumers. Smart meters
Healthcare tackling diseases associated with our aging population and bringing
are gradually replacing mechanical meters in homes and
best practice to clinical measurement businesses, resulting in improved accuracy, sustained
performance and lower running costs. The technology can
Sustainability ensuring the use of efficient materials and supporting the infrastructure
also improve the efficiency, reliability and sustainability of
of recycling and reuse water distribution, facilitate the detection of leaks and help
water supply companies estimate tariffs more accurately.

(Image courtesy of Andrew Brookes, www.andrewbrookes.co.uk)

Tracking authenticity and origin
Certain naturally occurring chemical isotopes are useful
indicators of geographic origin and can therefore help
identify counterfeit products and support law enforcement.
Validating measurements
LGC has developed accurate forensic methods for for healthcare
identifying counterfeit drugs, believed by the World Health
Good quality clinical measurements ensure that doctors
Organization to account for 10% of the global market.
make the correct diagnosis and prescribe the right
These cost the consumer in missed health benefits or
medicine. It is therefore essential that measurements
potential health risks, and the pharmaceutical industry
carried out by medical laboratories are accurate and
$46billion annually. Isotopic composition profiling of specific
traceable to suitable measurement standards. Tacrolimus is
elements such as sulphur can show subtle variations
an immunosuppressant drug given to patients after organ
related to authenticity and source of origin, which provides
transplants and there are strict guidelines on the amount
useful evidence to support criminal investigations. Isotope
that should be present in the blood. Too much can cause
ratio measurements can also distinguish between the
serious liver and kidney complications, while too little can
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National Measurement System

geographic origins of plant materials. This can help validate
cause the organ to be rejected. LGC researchers have
supplier claims relating to the origin and sustainability of
collaborated with UK diagnostic kit manufacturers and
certain feed stocks, whether for food or biofuel applications.
clinicians to develop a reference method and produce a
reference material for tacrolimus in the blood. Patients
and healthcare providers will benefit from the subsequent
improved dosages and reduced healthcare costs.
Confidence in weighing waste
Landfill is the most common disposal method in the UK and
each year approximately 100 million tonnes of controlled
waste (household, commercial and industrial) are disposed
of across 4,000 landfill sites. Accurate weighing is vital
Supporting 3G
in weighbridges used at landfill sites (as seen in the The success of the smartphone was largely dependent on
picture opposite), as the impact that errors can have on the third generation (3G) mobile phone networks that allowed
the environment, cost to businesses and local authorities people to effectively browse the internet and download larger
are very significant. Local authorities must have robust amounts of data on the move. These networks use a new
information on which to base landfill charges, landfill tax and type of antenna that was tested in the NMSs antenna range
recycling targets. Recycling targets that all local authorities to gain more detailed information about how it behaves.
must meet are determined by weight and so, if targets are The information gained from these tests allowed efficiency
to be properly measured, we must be confident that the improvements to be made on the network and helped
weighing equipment used to determine those targets is to reduce interference between base stations in urban
accurate. In order to provide this confidence, the National environments. The calibration data improvements obtained
Measurement Office (NMO) co-ordinated a programme of through accurate measurement were shown to have saved
inspections carried out by local Trading Standards Officers around 1% of network capital costs, or around 50 million.
to help ensure accuracy of weighing equipment at landfill, Whether using 3G to check your email or download a game,
recycling and transfer stations throughout the UK. measurement has played a vital supporting role.
 The NMS How can we help?
The National Measurement System (NMS) is a network of laboratories and processes that NMS invests in facilities and expertise to help UK organisations make better use
provide measurement standards and calibration testing facilities. It maintains the measurement of measurement.
infrastructure, represents the position of UK measurement internationally and influences the
It is core to the NMS to disseminate knowledge for the benefit of the UK. The right
development of standards.
measurements enable innovation, cut waste, increase productivity, reduce new product
The NMS is funded by BIS (Department for Business, Innovation and Skills), who invest around and process development times, ensure safety and enable quality assurance.
70 million a year to maintain and improve the measurement infrastructure. It supports
innovation in business by demonstrating the compliance of new products and processes,
Support is available for organisations of all sizes and includes:
reducing development times, and making existing product improvements possible.
A problem shared Find out more about the research that we are doing and the
Part of the responsibility of the NMS is to ensure that trade measurements are accurate,
problems that are facing your colleagues in other organisations. Join one of the
legal and fair. Measurement underpins a wide range of public services, including
Measurement Networks or subscribe to a newsletter to keep in touch.
consumer protection, forensic science, environmental controls, safe medical treatment and
food safety regulation. Over 13,000 people attend NMS network events each year*

Ask an expert There are over 500 experts across the NMS laboratories that can
provide advice on measurement issues the NMS supports two hours of free advice
and many issues can be addressed this quickly. The NMS also has a large number
of publications, including Good Practice Guides on measurement techniques that you
might find useful.
14,500 Good Practice Guides are freely downloaded each year from our websites*

Get stuck into some research The NMS actively encourages organisations to
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contribute to our research programmes. You can influence the priorities for our research
as we formulate our programme of work or join small teams working on industry focused
projects.
64 organisations were involved in joint industry projects*

Got a specific measurement problem? All of our laboratories undertake commercial

consultancy on specialist problems and have a range of standard test, calibration,
reference artefacts or training services based on their knowledge gained via the NMS.
Get support from the NMS via the four research laboratories Each has its own
specialist areas please see the list on the following page.

BIS invests around 70 million each year to make

measurement more accurate for UK business
and citizens.
(*All figures quoted from 2009)
 Contact us
National Measurement Office
Stanton Avenue
Teddington
Middlesex TW11 0JZ
United Kingdom

Tel: +44 20 8943 7272

The National Measurement Office is an Executive Agency of the Department Fax: +44 20 8943 7270
for Business Innovation and Skills (BIS) with responsibility for the development E-mail: info@nmo.gov.uk
of the National Measurement System and for the funding of the scientific Web: www.bis.gov.uk/nmo
measurement research programmes delivered by the national measurement
institutes. It is also responsible for ensuring that all trade measurements are
accurate, legal and fair for consumers, retailers, local authorities, businesses
and enforcers.

National Physical Laboratory

Hampton Road
Teddington
Middlesex TW11 0LW
United Kingdom
The National Physical Laboratory (NPL) is one of the UKs leading science
and research facilities. It is a world-leading centre of excellence in developing Tel: +44 20 8977 3222
and applying the most accurate standards, science and technology available. Web: www.npl.co.uk
NPL occupies a unique position as the UKs internationally recognised National
Measurement Institute and sits at the intersection between scientific discovery and
real world application. It maintains multi-disciplined science facilities and offers
a wide range of commercial services that provide industry with the opportunity
to utilise our scientific knowledge and expertise to deliver tailored solutions for
product development or research programmes.

LGC
Queens Road
Teddington
Middlesex TW11 0LY
National Measurement System

United Kingdom
An international science-based enterprise, operating in socially responsible
fields underpinning the health, safety and security of the public. As the UKs Tel: +44 20 8943 7000
designated national measurement institute for chemical and bioanalytical
Fax: +44 20 8943 2767
E-mail:info@lgcgroup.com
measurement, LGC leads development of the bio-measurement system,
Web: www.lgcgroup.com
focuses on high accuracy measurement research and calibration services, and
strengthens the traceability of measurement science that underpins legislation, NMS Helpdesk
regulation and standards encompassing healthcare, environmental and food Tel: +44 20 8943 7393
sustainability, and security applications. E-mail: nmshelp@lgcgroup.com
Web: www.nmschembio.org.uk

NEL
East Kilbride
Glasgow G75 0QF
United Kingdom

Tel: +44 1355 220222

NEL is a leading independent, international technology services Fax: +44 1355 272999
organisation. It delivers a range of world-class research, development, E-mail: info@tuvnel.com
modelling, calibration, measurement and testing services to clients across Web: www.tuvnel.com
many sectors including energy, environmental, manufacturing and
The National Measurement System delivers world-class measurement
government. NEL is a global centre of excellence and designated NMS Helpdesk
for science and technology through these organisations
national measurement institute for flow measurement. Tel: +44 1355 593870
E-mail: nmshelp@tuvnel.com