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Submitted to:
Submitted by:
Course:
MBA (MARKETING)
Semester:
3rd
Organization:
Warid Telecom
Report date:
G
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now on 3rd day, first I have gone to the office and collect the form of
new postpaid connections and went to that shop first who buy
packages from me, I have collect the NIC and fill out the forms from
that customers. Than I go back to the office to activate the connections.
After that I have targeted the another area of gujrat named as Ramtalai
Road, on that road mostly shops are related to mobiles and computers.
So I visit the shops and provide information about the packages and
also inform that how postpaid package is better then prepaid. Many
customer are willing to buy this package after convincing them. All are
the customer gives me good response, no single one give me a bad
response. Our marketing time is 10 am to 4 pm and after that I spend
our time in office to deals with customers.
now on 4th day. I have visited the shopping malls, two of the famous
malls in gujrat
1 Abdullah mall
2 Aleena centre
In these malls I have visited the branded shops like levis, River stone,
Junaid Jamsheed, Cotton and cotton, ideas by gull Ahmad and many
more. first I visit the Abdullah mall and first I enter in cotton and cotton
shop I provided information about the packages and convinced the
customer to buy postpaid packages. From this shop 2 customers buy
the postpaid Package from me.
Then I visit the ideas by gull ahmad and I meet with the owner of this
shop, who already use this postpaid package and he also asked me
that I have buy postpaid package. then I visit another mall Aleena
centre. I have visited all the branded shops and most of the customers
convinced from my information about the packages. When I visit the
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levis shop the owner of that shop ask me to convert my no from zong
to warid , and owner of shirt and tie ask me to give me a golden
number, but golden number is only on 750 and onward packages and
some conditions from company, if you buy a golden or silver number
free.
R
O Company said that if you buy a golden or silver number free then you
cannot downgrade the package plan e.g from 750 to 500 or 750 to 250.
O Company said that if you buy a golden or silver number free then you
cannot convert to prepaid.
O Not port out to the other network
O Not to transfer the ownership for lifetime.
So after visited these two shopping malls, then I will go back to the
office and give report of that day, and ask to the collegue about the
customers complaints and responses.
Then in office from 4pm to 8 pm I deals with customers who are
coming in office for any issue.
ü
now on last day of week, all the day I have in office because markets
are closed due to weekend . So I have work in office to deal with
customers, provided information to customers whatever they want.
Three to four customers come in office and issue a new connection, so
I deal with those customer, fill a form and issue a new connection .
many customers come in office for having a problem faced in
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connection, so I have solved the problems of that customers. Then rest
of the are also same like that. This is the report of 1 st week activities
and responsibilities, that I have been done in internship.
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