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Breakthrough targeted therapies could save many lives and
a great deal of money. Obsolete business models, regulations,
reimbursement systems, and physician behavior stand in the
way but can be overcome.

REALIZING
THE PROMISE OF

Personalized
MEDICINE
by Mara G. Aspinall and Richard G. Hamermesh

i N THE LAST DECADE, scientic advances have made it


possible to diagnose and treat a rapidly growing num-
ber of diseases especially various types of cancer
much earlier and with greater precision than ever
before. These developments have vastly expanded doctors
power to customize therapy, maximizing the effective-
ness of drug treatments and minimizing their side effects.
Thats the good news. The bad news is that progress in real-
Stephen Ledwidge

izing the promise of personalized medicine has been slow


and uneven in the United States and the rest of the world.
Although science is always ahead of practice in the medical
eld, the gap today in the area of personalized medicine is
inexcusably large.

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Realizing the Promise of Personalized Medicine

Today, most U.S. physicians continue to practice tra- drugs efcacy and safety) and too few to monitoring and
ditional trial-and-error medicine. A patient presents with assessment after the U.S. Food and Drug Administration has
symptoms, and the doctor makes a most likely diagnosis approved a drug. Third are the perverse economics of a dys-
that is consistent with those symptoms, then prescribes functional payment system, which rewards physicians for ac-
a drug and, possibly, other treatment such as surgery. The tivity (completing procedures and prescribing drugs) rather
drug dosage is typically based on the patients weight. If than for early diagnosis and prevention. The nal barrier is
the drug doesnt work or has signicant side effects, the physician behavior that is deeply rooted in trial-and- error
doctor may change the dosage or try another drug if one is medicine. In this article, we explore how these obstacles are
available. Alternatively, the doctor may abandon the original impeding progress and suggest ways to overcome them. Our
diagnosis in favor of another and write a new prescription. focus is the United States, but many of the solutions we rec-
This cycle is repeated until the correct, or a more precise, ommend could also be applied in other countries.
diagnosis and treatment plan are discovered.
In contrast, personalized medicine uses much more re- The Stakes
ned diagnostic testing to identify the exact disease at the Accelerating the adoption of personalized medicine is enor-
outset. Then, to select the best treatment and determine mously important in terms of saving both lives and dollars.
the right dosage, doctors who use the personalized medicine Saving lives. People with acute diseases dont have the
approach take into account the patients unique physiology; luxury of extra time that trial-and-error diagnosis and treat-
the physiology, if applicable, of the tumor, virus, or bacteria; ment often require (see the exhibit Quick-Killing Cancers).
and the patients ability to metabolize particular drugs. Lung cancer is a good example. Only 43% of all patients with

t he problem of giving drugs to patients who dont benet from


them is huge. Studies show that most drugs prescribed in the
U.S. today are effective in fewer than 60% of treated patients.

To be sure, there is no alternative to trial-and-error medi- cancer of the lung or bronchus and 15% with advanced non
cine for scores of diseases because of profound gaps in small-cell lung cancer (NSCLC) survive one year after diag-
knowledge about their causes, about the biological markers nosis. The standard rst-line treatment for NSCLC is chemo-
of their presence or stage, and about the factors that inu- therapy. However, there is mounting evidence that drugs
ence the effectiveness of possible remedies. What is alarming, called tyrosine kinase inhibitors (TKIs) are more effective
though, is the degree to which the trial-and-error approach than chemotherapy in treating advanced NSCLC patients
persists even when this knowledge does exist. who have a mutation in a gene known as EGFR. TKIs include
Four barriers are hindering the transition from trial-and- Tarceva, a Genentech drug approved by the FDA in 2004, and
error medicine to personalized medicine in the U.S. and, to Iressa, an AstraZeneca drug available in Japan since 2002
varying degrees, the rest of the world. First is the pharma- and in Australia since 2003. Although the FDA approved
ceutical industrys historically successful blockbuster model, Tarceva in 2004 only as a second-line therapy for all NSCLC
which focuses on developing and marketing drugs for as patients, there is growing evidence that TKIs, as a class, are ef-
broad a patient group as possible and discourages the devel- fective rst-line treatment for those with the EGFR mutation.
opment of therapies aimed at smaller subpopulations and A small study presented at the American Society of Clinical
the diagnostic tests that can identify them. Next is a regula- Oncologys June 2007 meeting showed that 31 patients with
tory environment that causes too many resources to be de- the mutation who all received Iressa as rst-line therapy had
voted to phase-three clinical trials (the nal exams of a new a median survival rate of 21 months. After 12 months, 73% of

Mara G. Aspinall (mara.aspinall@genzyme.com) is president of Genzyme Genetics, a division of Genzyme Corporation, in Westborough, Mas-
sachusetts. She also serves as a trustee of the Dana-Farber Cancer Institute in Boston. Richard G. Hamermesh (rhamermesh@hbs.edu) is the
MBA Class of 1961 Professor of Management Practice at Harvard Business School in Boston. He chairs the schools initiative to improve
the effectiveness of leadership in health care organizations. Genzyme makes and performs diagnostic tests that help identify candidates for
several of the treatments discussed in this article.

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the patients were alive, compared with 15% of those who fol- sues about how laboratories conduct the test and questions
lowed the traditional chemotherapy protocol. When Iressa about whether Herceptin might also help women with
treatment is delayed and is given as second-line therapy, the lower HER2 levels. Nonetheless, its clear that identifying
median survival rate does not differ materially from that of which patients should and which patients should not
patients who get chemotherapy alone, according to a study be treated with Herceptin can save tens of thousands of
from 2004 involving 1,000 patients. dollars per person: in the case of HER2-positive patients, by
The case is even stronger that Herceptin, a Genentech preventing their cancer from metastasizing; in the case of
monoclonal antibody, should be used with chemotherapy HER2-negative patients, by not treating them with a drug
as a rst-line treatment for women with an aggressive form that wont help them.
of breast cancer whose tumors have an overabundance of The problem of giving drugs to people who dont benet
HER2, a protein that promotes cell growth. In 1998, the FDA from them is huge. Multiple studies have shown that most
approved this use of Herceptin for HER2-positive patients drugs prescribed in the U.S. today are effective in fewer than
with metastatic cancer (cancer that has spread to other parts 60% of treated patients (see the exhibit The Limitations of
of the body) after surgery, and in November 2006, OKd Standard Drug Treatment), costing the health care system
the same application for HER2-positive patients with early- billions of unnecessary dollars. Consider the percentages of
stage, nonmetastatic breast cancer. In the case of the latter, patients for whom the following widely prescribed classes
Herceptin reduced the likelihood of cancer metastasizing to of drugs are, according to a recent study, either ineffec-
other parts of the body by a remarkable 53% compared with tive or not completely effective: at least 70% of patients
traditional therapy alone, according to a 2005 study. Barriers who take the cardiovascular drugs known as ACE inhibi-
to personalized medicine, which we will discuss later in this tors and beta-blockers; nearly 40% of the people prescribed
article, are slowing the use of Herceptin and TKIs to treat antidepressants; and at least 30% of both the patients given
patients with the relevant genetic proles. statins for high cholesterol and those given beta2-agonists
Saving dollars. Through the early identication and ini- for asthma. Diagnostic tests dont yet exist to distinguish
tiation of optimal treatments, personalized medicine has the who does and who does not respond to these medications,
potential to lower the overall cost of health care dramati- but these statistics show the great need for such tests.
cally. Indeed, the cost of diagnostic tests under $1,000 for
the vast majority pales in comparison with the potential Transition to a New Era
benets. Consider Herceptin. The test to detect whether a The rise of personalized medicine is the result of several
breast cancer patient has an overabundance of the HER2 scientic advances. The sequencing of the human genome
protein costs about $400. There remain quality control is- has helped researchers link a growing number of diseases
to specic genes. In addition, scientists
have been making great strides in map-
ping the molecular pathways by which
Quick-Killing Cancers a change or mutation in a gene actu-
ally manifests itself as a disease. These
For patients with various types of cancer, the advances have enabled drug researchers
survival rate one year after diagnosis is very low. to develop diagnostic tools that can
These patients do not have the time to spare that distinguish the subtypes of what had
trial-and-error medicine often requires to identify been considered a single disease, as well
the right diagnoses and optimal therapies. as chemical agents that target each. As
a result, many once-deadly cancers can
Cancer type One-year survival rate now be managed as chronic conditions
by attacking them early.
Pancreas 24%
Take blood cancers. In the 1920s, the
Liver and bile duct 36% only available diagnoses for a patient
presenting with bruising, fatigue, and
Lung and bronchus 43%
night sweats were leukemia and lym-
Stomach 51% phoma. Over the next 20 years, three
forms of leukemia and two kinds of
Brain and nervous system 58% lymphoma were identied. Today, we
know of 38 types of leukemia and 51
Source: National Cancer Institute (2003 data).
types of lymphoma. These diagnostic
advances have aided drug companies

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Realizing the Promise of Personalized Medicine

in identifying targeted treatments for several of these cancer fell in both 2003 and 2004, the most recent years for which
subtypes. data are available, and why survival rates for several cancers
For example, we now know that an abnormal gene called have been improving for more than a decade.
BCR-ABL causes chronic myeloid leukemia (CML), a disease Advances in the knowledge of how individuals metabo-
that strikes an estimated 4,500 people in the U.S. each year. lize drugs are also key to personalized medicine. They are
When a diagnostic test determines that a patient has the yielding a much more precise understanding of why people
abnormal BCR-ABL gene, the Novartis drug Gleevec can respond differently to the same medication. About 30 differ-
be prescribed to bind to and deactivate it. More than 95% ent enzymes, each made by a different gene or set of genes,
of patients with this type of leukemia respond positively control how humans metabolize drugs. A variation in, or
to initial Gleevec treatment. The ve-year survival rate of the presence or absence of, any of these genes can affect
CML patients receiving Gleevec is 89%; before the drug both the minimum dosage that will be effective and the
was approved in 2001, ve-year survival for CML patients was maximum dosage that an individual can tolerate without
only 69%. Such breakthroughs explain why cancer deaths suffering an adverse reaction. Today, tests are available to
spot many of the genetic differences, allow-
ing drug dosages to be customized. Unfor-
tunately, these tests are underused, thereby
The Limitations of Standard resulting in unnecessary adverse drug re-
actions and billions of dollars in avoidable
Drug Treatment costs. One illustrative example is warfarin,
a widely prescribed anticoagulant. Mem-
For each of these therapeutic areas, standard drug
bers of the FDA estimate that if diagnostic
treatment provides a therapeutic benet only to
tests to detect certain gene variations were
a limited percentage of patients who receive
routinely administered to patients who
it. Giving more patients targeted therapy that is
need warfarin, the resulting reduction in
guided by diagnostic testing has the potential
serious bleeding events and strokes caused
to increase those numbers.
by under- and overdosing of the drug could
save the U.S. health care system as much as
Therapeutic area Rate of efcacy with standard drug treatment $1.1 billion annually. (See the sidebar An
Underutilized Breakthrough.)
Cancer (all types) 25%
Personalized medicine is not just about
Alzheimers disease 30% identifying optimal drugs and dosages. For
Incontinence some cancers, diagnostic tests can help
40%
a doctor determine the aggressiveness of
Hepatitis C 47% the tumor and, ultimately, decide whether
Osteoporosis 48% to perform surgery or use less invasive treat-
ments. For example, clinical studies have
Rheumatoid arthritis 50%
now shown that if a prostate cancer lacks
Migraine (prophylaxis) 50% genes that cause an aggressive form of the
Migraine (acute) 52% cancer, it may remain stable within the pros-
tate gland for decades, obviating the need
Diabetes 57%
for radical surgical resection, radiation, and
Asthma 60% chemotherapy.
Cardiac arrhythmias 60% The number of diseases that can be pre-
cisely diagnosed and then treated with a
Schizophrenia 60%
highly specic therapy is certain to increase
Depression 62% dramatically within the decade. In the past
For depression, the data apply specically to the drug class known
ve years, oncology drugs for patients
as selective serotonin reuptake inhibitors. with specic genetic characteristics have
soared from about 10% to more than 40%
Source: Brian B. Spear, Margo Heath-Chiozzi, and Jeffrey Huff, of those in clinical trials (phases one, two,
Clinical Application of Pharmacogenetics, Trends in Molecular
Medicine (May 2001).
and three). Although cancer diagnosis and
therapy are at the forefront of progress in
this area, similar developments are occur-

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ring in other medical subspecialties. For example, because successful. When things go right, it produces an effective
the HIV virus can mutate rapidly, standard HIV care now therapy for millions and a highly protable product. Indeed,
involves regular testing to determine the current genetic the nancial performance of the pharmaceutical industry
makeup of a patients virus and then tailoring drug therapy has historically been among the highest of all industries,
accordingly. Down the road, one particularly promising area not only in the U.S. but worldwide.
is cardiovascular disease. Researchers are making strides Many indicators suggest, however, that the blockbuster
toward identifying genetic variants in patients who do not models days are numbered. First, identifying and develop-
respond to certain drugs for treating high blood pressure ing new blockbuster treatments is becoming more difcult:
and heart failure (ACE inhibitors, beta-blockers, calcium Even though total R&D spending by the drug industry and
channel blockers, and diuretics). the federal government has tripled (in real terms) since
Of course, after a link between a gene and a disease is 1990, the number of new molecular entities, or NMEs, ap-
identied, developing a diagnostic test for the gene takes proved by the FDA to be used as drugs has declined from
time. Even when such tests are commercially available, rou- an average of 33 per year during 19931997 to 26 during
tine use is not a given. To get there, four barriers to personal- 19982003. Whats more, an increasing number of NMEs are
ized medicine must be overcome. targeted in their action, meaning that they are effective in
treating only subpopulations of people with a given disease.
Understanding the Barriers As a result, the major pharmaceutical companies have not
As often happens with the emergence of any new paradigm, been able to create enough new drugs to offset the declining
strong and powerful entrenched forces are working against sales of blockbusters coming off patent, let alone meet Wall
the adoption of personalized medicine in the United States. Street expectations for continuous growth. This shortfall
The pharmaceutical industry. Developed over the past 50 has triggered a wave of industry consolidation, as compa-
years, the blockbuster-drug business model has been highly nies have resorted to acquisitions to ll their product lines

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Realizing the Promise of Personalized Medicine

and boost prots by achieving greater economies of scale. nostics, fearing that the diagnostic component would com-
However, the vast majority of the traditional pharmaceuti- plicate marketing to physicians and slow the identication
cal giants have been reluctant to abandon the blockbuster of treatment-worthy patients by adding another step to the
model and focus on developing a larger number of drugs diagnosis process. As a result, few pharmaceutical companies
with much more limited market potential. Indeed, they of- have adopted diagnostics as a critical component of their
ten choose not to develop targeted therapies. discovery, clinical trial, and commercialization efforts. Even
In addition, the large pharmaceutical companies have when diagnostics have been part of R&D, most pharmaceu-
tended to take a dim view of drugs that are linked to diag- tical companies have not wanted the FDA to urge or require

An Underutilized Breakthrough
NEW GENETIC TESTS that Then, in the last 15 years, scien- system an estimated $160 million
can be used to help ascertain the tists determined that variations in annually; at the high end, it would
appropriate dosage of warfarin, a two genes (CYP2C9 and VKORC1) save the system $1.1 billion.
widely prescribed anticoagulant, account for roughly 45% of the Today, the test is administered
show the great potential of per- variability in patient response to to fewer than 5% of patients who
sonalized medicine to improve the warfarin. Diagnostic tests to detect start warfarin therapy. The big
safety and effectiveness of therapy the gene variations were developed question now is how long will
and to lower costs. Marketed under in the past ve years or so. Such it take for the genetic testing to
several brand names, including companies as Clinical Data, Kimball become routine? On the basis
Coumadin, Jantoven, and Mare- Genetics, and PGXL Laboratories of studies conducted before the
van, warfarin is used to treat and began to roll them out in 2006. test was commercialized, an
prevent blood clots. Approximately According to initial reports, the advisory subcommittee of the
2 million people in the United tests may make it possible to FDA decided in November 2005
States are prescribed the drug for reduce the time typically required that there was sufcient evidence
the rst time each year. Figuring to determine with reasonable ac- to warrant taking genetic variation
out the appropriate dosage, how- curacy the proper warfarin dosage into account when prescribing
ever, has been a major challenge for a patient from at least ve to warfarin. In August 2007, the
because the range of possible seven days to just one or two. FDA acted: It required the label
dosages is very large (the highest In a paper published by the to explain that genetic variations
is more than 20 times the low- American Enterprise Institute may inuence how patients re-
est). Getting the dosage right is Brookings Joint Center for Regula- spond to the drug. However,
extremely important because too tory Studies in November 2006 it stopped short of mandating
much warfarin can cause serious and updated in April 2007, three the genetic tests, noting that
bleeding, and too little wont pre- members of the Food and Drug their availability and reliability vary
vent dangerous clots. Administrations Ofce of Policy from lab to lab and that more clini-
For decades, determining and Planning estimated that routine cal studies are needed to pinpoint
the dosage of warfarin to give use of the genetic tests, which each how the genetic information should
a patient was largely guesswork. cost about $350, would reduce affect dosing decisions. Still, the
While doctors understood that the number of serious warfarin - label revision should increase pres-
a host of clinical factors (weight, associated bleeding events that sure on physician associations to
age, race, body surface area, occur annually in the U.S. by change their warfarin guidelines
vitamin K intake, and so on) between 32,000 and 81,000 and and to spread the word among
were involved, these collectively the number of strokes by between doctors. Ideally, before too long,
accounted for only 10% to 27% 1,700 and 17,000. At the low end of prescribing warfarin will no longer
of the variability in how patients the ranges, routine performance of be a dangerous game of trial
respond. the test would cost the health care and error.

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doctors to perform the diagnostic tests before they prescribe the priority of physicians on the committee and boards is
the drug. the level of reimbursement for treatment in their specialties
The FDA. This agency has been requiring pharmaceutical and because the process for adding, deleting, or changing
companies to conduct increasingly large and detailed clinical codes is long and laborious, the CPT codes and fees associ-
trials to prove the safety and efcacy of new drugs. These big ated with diagnostic testing are rarely updated. Pricing has
clinical trials add enormously to drug-development costs. been increased for ination only twice in the past 15 years,
Consider a new drug that would be safe and effective for but thats hardly the biggest problem. If a new technique
25% of the population with a particular disease but ineffec- that reduces the number of needed laboratory activities
tive or potentially harmful to the other 75%. A large-scale from, say, eight to six is developed, the payment is cut accord-
clinical trial to test the drug for the entire disease popu- ingly. When a new diagnostic test requires a new lab activity
lation would not only be expensive but also yield results for which no CPT code exists, the lab performing the test has
unlikely to win FDA approval of the drug. However, a much three unattractive choices: accept no reimbursement for the
smaller trial aimed at just the 25%, which uses a genetic activity, try to make a case for why the new activity should
test to identify the appropriate participants, would generate be reimbursed according to an existing code that doesnt
strong positive results. match the activity, or start the long process of creating a new
Although the FDA has voiced support for personalized code. Even if the lab succeeds in obtaining a new CPT code,
medicine in principle, its actions have lagged behind its words. thats no guarantee that the CMS will pay for the test.
Even in cases where a specic diagnostic test was used as The bottom line: Companies have little incentive to de-
a criterion for enrolling drug-trial participants, the agency velop new diagnostic tests or to improve the efciency and
has only infrequently required doctors to perform the test efcacy of existing ones.
before prescribing the drug. A good example is Roches Physicians habits. Several phenomena are preventing
Vesanoid, which is effective in treating acute promyelocytic even the most well-intentioned physicians from embracing
leukemia (APL), a disease dened by a particular genetic personalized medicine. The just-discussed reimbursement
marker. The FDA-approved label states that Vesanoid has system is one. It rewards physicians for procedures and un-
been studied in patients with the marker and that doctors dercompensates them for the time and effort needed to make
should consider alternative treatment for patients who lack an accurate diagnosis. Unless a diagnosis can be reached in
it. However, this wording is only informational. The FDA a single visit, the time required outpaces the compensation.
does not require the available biomarker test even though Furthermore, unless a diagnostic test can be performed in
roughly 25% of Vesanoid users can suffer a potentially fatal a doctors ofce, the physician has no nancial incentive to
syndrome characterized by fever, acute respiratory distress, order it. Yet, virtually all tests involved in personalized medi-
and multiple-organ failure. It seems absurd to subject people cine are complex and must (at least today) be conducted
who dont stand to benet from the drug to this risk. outside the physicians ofce.
Making matters worse, the FDA lacks a system for rigor- The bulk of the 700,000 practicing U.S. physicians also
ously tracking and learning about the impact of off-label lack an understanding of issues in personalized medicine.
prescribing. Such a system would not only stop potentially Most received their medical education before the genomics
dangerous off-label uses but also help more quickly identify revolution. The challenge of educating a critical mass of such
benecial off-label applications for example, using tyrosine a large and fragmented community in the new paradigm
kinase inhibitors in treating patients with nonsmall-cell is huge. In addition, most medical schools have yet to fully
lung cancer that have the EGFR gene mutation, which we incorporate genetics and genomics into their curricula.
discussed earlier. Finally, physician organizations historically have been re-
Reimbursement. Eighty percent of all U.S. health care luctant to take strong, proactive stands in recommending
bills are paid by Medicare, Medicaid, or employer-provided new standards of care. Given the number of standards that
insurance. Sadly, the reimbursement system controlled by doctors already have to comply with, professional organi-
these institutions pays for and thus encourages the per- zations have been concerned about unnecessarily adding to
formance of procedures rather than accurate diagnosis. physicians burdens, overly constraining their freedom
Todays pay-for-procedure approach is rooted in a cur- to decide whats best for patients, and making them more
rent procedural terminology (CPT) code system, which the vulnerable to malpractice suits.
American Medical Association developed for the Centers Such problems help explain why it takes so long for new
for Medicare & Medicaid Services (CMS) in 1966. The CPT- tests and treatments for subpopulations to be widely used.
approval process is controlled by an AMA committee and its Consider the previously discussed HER2 protein test for
advisory boards of more than 90 physicians nominated by breast cancer. Even though the rate at which doctors have
national medical specialty societies. The diagnostics indus- been adopting it has been relatively high, plenty of doctors
try is not represented on the committee or its boards. Since still dont use it as part of the initial diagnosis.

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Realizing the Promise of Personalized Medicine

Overcoming the Barriers To achieve these benets, however, large pharmaceutical


There are specic, practical ways to overcome each of the companies must embrace a business model that includes
barriers personalized medicine faces, some relatively simple diagnostics in drug development, trial design, and ultimately
and others extremely complex. patient treatment. Those that do will not only improve their
Transforming pharmaceutical giants. Big pharmaceutical nancial performance in the long run but also earn the
companies can take three steps to speed the introduction of goodwill of patients and society as a whole. Given the trends,
personalized medicine: abandon the blockbuster business large pharmaceutical companies have little choice but to
model, forge alliances with diagnostic companies, and step change. Those that stick with the blockbuster model face
up efforts to communicate the safety and efcacy advan- a frustrating future of declining sales and prots.
tages of targeted therapies. Overhauling regulation. In the past three years, the FDA
Its hard to exaggerate the challenge of changing the busi- has begun to support the principles of personalized medi-
ness model of the pharmaceutical giants from blockbuster to cine. The agency has made the creation of guidelines for
tailored therapies. It would mean moving from a grand-slam codeveloping diagnostic tests and drugs an element of its
mentality (creating a handful of drugs that can generate critical path initiative. In addition, it is working with drug
annual sales of $1 billion or more each) to one that empha- and diagnostic companies to create a formal process for vali-
sizes singles, doubles, and occasional triples (creating a larger dating biomarker tests. How long it takes these efforts to
portfolio of $200 million- to $500 million-a-year sellers). bear fruit remains to be seen. In the meantime, more must
A move to the targeted model would probably reduce be done in the U.S. and elsewhere. (For example, European
sales and prots in the short term as companies start bio- agencies are at about the same place as the FDA. They also
marker, diagnostic, and other discovery programs. In the are exploring how to incorporate biomarker and other diag-
intermediate and long terms, however, the targeted-drug nostic tests into drug regulations but have not yet adopted
business model would increase sales and prots for several formal policies.)
reasons: The FDA should give pharmaceutical companies incen-
A subpopulation may turn out not to be so small. Once tives to develop diagnostics and targeted drugs in tandem.
a highly effective therapy for a disease is available, more One straightforward inducement would be to fast-track the
of the affected patients see their physicians, who are then review of all new drugs that include a diagnostic test as part
aware of and willing to provide the treatment. Also, some of the patient-selection process. The quicker the drug and

l arge pharmaceutical companies have little choice but to change.


Those that stick with the blockbuster model face a frustrating future
of declining sales and prots.

studies and anecdotal evidence suggest that knowledge of the test are approved, the sooner the treatment will get to pa-
greater effectiveness of a targeted therapy makes patients tients and the sooner the nancial benets will accrue to
more likely to adhere to their drug regimens. manufacturers.
Payers are beginning to recognize the real and increas- Even more important, when a drug and a diagnostic test
ing cost of administering ineffective drugs and treating side are developed and go through clinical trials together, the
effects. As a result, if a pharmaceutical company can dem- FDA should uniformly require that the test be conducted
onstrate that its drug lowers the overall cost of treating and its results reviewed before the treatment is prescribed.
a subpopulation with a disease, private and government These tests should include those that determine how pa-
insurers will become increasingly willing to pay for the tients metabolize particular drugs. As many as 10% of drug
relevant diagnostic test and to pay a higher price for the drug labels today contain information on how genetic variations
treatment. affect individuals responses to drugs. However, very few
Focusing clinical trials on targeted subpopulations would mention the tests that can be used to obtain and interpret
slash their size, duration, and cost. Since clinical trials now those data for individual patients, let alone require that
consume more than half the money spent on drug develop- the tests be conducted to help determine the optimal drug
ment, this change would improve the protability of drugs. dosages.

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Finally, it is critical that the FDA craft appropriate stan- dissuade physicians from ordering all necessary diagnostic
dards to ensure the accuracy and integrity of diagnostic tests. tests. Then, altering physicians habits will largely be a matter
The agency needs to implement practical regulations that of education. Fortunately, most doctors are already required
continue to encourage industry innovation but maintain to attend 12 to 50 hours of continuing medical education
high standards of quality. Done well, such regulations will (CME) courses per year to maintain their licenses. However,
increase the condence of both doctors and patients in per- very few states stipulate the specic content of these courses.
sonalized medicine. To get physicians up to speed on personalized medicine,
Paying for performance. The most inuential of all pay- states should mandate that a certain portion of required
ers in the United States is the Centers for Medicare & Med- CME credits focus on genomics, diagnostic testing, and tar-
icaid Services, which directly reimburses 34% of all health geted therapies. This change alone will play a critical role in
care and whose framework most other U.S. payers emulate. moving personalized medicine into mainstream practice.
Historically, the FDA and the CMS have operated indepen- It should be easier to educate future generations of doc-
dently. However, by working together, these agencies could tors. For this to happen, though, medical schools must take
do much to advance personalized medicine. An immediate several steps. They need to focus more on the importance
opportunity is the new pay-for-performance standards that of accurate diagnosis and the science of diagnostics. They
the CMS is in the process of creating. The FDA should, with must better incorporate genetics and genomics into their
physician societies, develop standards for appropriate use of curricula so that students understand the underlying sci-
diagnostic tests, and the CMS should reimburse providers ence and its application to diagnostic and therapeutic tools.
according to how well they adhere to those standards. In Finally, the schools need to provide more fellowships in
this way, the CMS would reward excellence in diagnosis, genomic medicine, which would help to establish the eld
not just treatment. Unfortunately, the initial drafts of pay- as a subspecialty.
for-performance guidelines do not include provisions for Physician organizations, which have been largely silent
diagnostic tests. in many of the recent debates about the expanded use of
In addition, the FDA and the CMS should coordinate their diagnostics and personalized medicine, need to become
efforts to evaluate the effectiveness of a drug after it is ap- committed advocates. They should actively engage in devel-
proved and marketed. Today, the FDA evaluates a drugs oping new standards of care that integrate new therapeutics,
safety and efcacy, and the CMS separately assesses the diagnostics, and quality standards for testing. Such standards
drugs cost-effectiveness. As a result, the two agencies have are essential for speeding physicians adoption of personal-
overlapping and inconsistent policies, slowing the pace of ized medicine as well as for reforming the reimbursement
change. Heres a change that would go a long way: The CMS system.
has already shown that it will pay for targeted drug thera-
pies at a relatively high rate only if their effectiveness in U.S. employers can help accelerate the pace of change in sev-
the market is fully tracked and reviewed. To give this policy eral practical ways. They can push insurers to cover targeted
a backbone, the FDA should consistently include on the drug therapies, including diagnostics, and insist that providers
labels the requirement that diagnostics, when available, be routinely offer them to their employees. They can demand
used to select appropriate patients for the treatment. Then that insurers, in their drive to control costs, focus on the over-
it would be reasonable for the CMS to make proof of testing all expense of treatment during the entire course of a disease,
a prerequisite for drug reimbursement. not just the cost of the initial procedures.
Finally, the CPT-code reimbursement system for diagnos- Yes, the slow progress of personalized medicine in the past
tics must be reformed. Under the model that we envision, decade has been frustrating, but its hardly surprising given
diagnosis and treatment would share in the nancial reward. the complexity of the health care system with all of its vested
Physicians would be compensated for using appropriate interests. Paradigm change rarely happens quickly. Consider
state-of-the-art diagnostic tests. Laboratories that perform the Toyota Production System, which was a similar revolu-
the tests would be paid according to the tests value in help- tionary movement to get it right the rst time. It took 30
ing doctors make the best diagnoses, allowing the labs to years for manufacturers outside Japan to recognize the su-
earn a fair return and support ongoing research and training. periority of this approach. Given the higher stakes involved
Pharmaceutical companies would be allowed to charge what in personalized medicine peoples lives and the viability of
might otherwise appear to be high prices for extremely ef- health care systems it would be unconscionable to allow
fective, targeted drugs. These radical reforms will not be easy the widespread adoption of personalized medicine to take
or quick to institute, but they are critical steps toward the as long.
full adoption of personalized medicine.
Changing physicians habits. The changes proposed Reprint R0710F
above will remove many of the economic disincentives that To order, see page 167.

hbr.org | October 2007 | Harvard Business Review 117

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