Quality Manual

1. Control Section
a. Cover Page
i. Company Name
ii. Address
iii. Logo
iv. Document Title
v. Control Detail
vi. Security Class
b. Circulation List
c. Revision Status and Amendment log
2. Policy statement to ISO 9000 Element Matrix
3. Company Introduction
a. Company Profile
b. Quality Manual Introduction
i. Purpose of Quality Manual
ii. Scope of QMS including exclusion, certified by (certification body
name)
iii. Procedure for distribution and control
iv. Procedure for amendment
v. Authorization
4. Quality Policy
5. Organization
a. Responsibility and authority
i. Organization chart
ii. Job description / job specs
iii. Detail on the WI
6. Business Process
7. Quality Planning
8. Context Diagram
9. Policy statement
1. (Context Diagram Title name)
a. General
i. What is activities in the context diagram
ii. What is the goal / the aim of the activities
iii. Who are responsibility
iv. Which procedure do we make for this control?
2. (Name of Process)
a. What is the policy statement for this process
b. What is related procedure for this process

Adopt from Neville Clarke Indonesia, Quality Manual Training