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Dear Applicant
W2 Developer
Thank you for your interest in the above role. Enclosed is the information you will
need to assist you in completing your application. To apply for this role you must
submit your current CV along with a supporting statement no longer than 1 side of
A4. It would also be helpful if you would complete the equal opportunities monitoring
form. It is not mandatory to complete this, and the information is requested purely for
equal opportunities monitoring purposes, in line with our commitment to equality and
diversity.
If you have any queries, please contact the HR team on 020 8964 6088 or via
jobs@kctmo.org.uk
Yours sincerely
Katherine Hyde
Senior HR Advisor
Contents
Page
Structure charts 7
Press advertisement 9
The TMO was formed in 1996 when the Royal Borough's tenants and leaseholders
voted to take over the management and improvement of their own homes. We were
the first borough-wide tenant management organisation in the UK and the only
tenant led ALMO - a not for profit company providing landlord services to almost
10,000 homes in Kensington and Chelsea.
We employ about 200 staff in offices situated around the Borough and were awarded
three stars excellent prospects by the Audit Commission in 2006.
Over the last few years the TMO has undergone change in relation to its Constitution
and Board, and more recently, in relation to the Executive Team. A new Chief
Executive, Robert Black, joined the TMO in May 2009. Robert is committed to
developing and continuously improving the TMO, in partnership with the TMO Board,
residents, staff, the Royal Borough of Kensington and Chelsea (RBKC) and a range
of external stakeholders to ensure that the TMO makes a real difference by providing
excellent services and value for money.
This is an exciting time to join the TMO and to help shape the organisation in its aim
to become the best social housing landlord in London.
Job Title
W2 Developer
Directorate /
Department
Reports to
Head of ICT
Job Purpose The post holder will be a reliable, methodical, enthusiastic self-starting
individual, who has an excellent understanding of our workflow document
management system W2.
The post holder will work with the business to identify key requirements
and to help develop specifications and suggest solutions. The post holder
will also have a good understanding of systems, interfaces and integration,
and of back-end tables and relationships.
The post holder will also be responsible developing call scripts and
workflows from cradle to grave, including initial and training documentation,
any required reports and end-user training.
Hours
36 Hours Monday - Friday
Location
Network Hub, W11
Responsibilities In conjunction with the Project Consultant develop call scripts and
workflows on W2.
In conjunction with the Project Manager to work with the business to
identify key requirements, help develop specifications and suggest
solutions. Undertake process mapping exercises as required.
To develop call scripts and workflows from end to end including initial and
training documentation, provide training to users and any required reports
(using Microsoft SSRS).
As part of the Project Team, perform W2 system admin, working with the
supplier wherever necessary. Assisting with the roll out of the forthcoming
system upgrade, any required fixes, follow up issues raised on Issues Log.
Person Specification
Directorate / Department:
* - Key
A = Supporting Statement
I = Interview
T = Test
Organisation Structure
Chief Executive
Principal Project
Accountant Environmental
Services Manager
Policy and
Improvement
Manager
Complaints Team
Terms and Conditions
Salary
You will be paid monthly - on the 15th of the month - and your pay is to be credited to
your bank or building society.
Hours
A 36 hour week is worked, Monday Friday, but you will be expected to work the hours
necessary to discharge the duties of the position.
Annual leave
Your annual leave is dependent upon your conditions of service and length of
continuous service. The annual leave for this position is 28 days per annum and 31
days after 5 years service.
Probation
Interest-free season ticket loans are offered from six months service, which are paid
back in monthly instalments through the payroll.
Pension Scheme
The TMO is an admitted member of the Local Government Pension Care Scheme. The
scheme provides for an employee contribution of either 5.5% on annual salaries
up to 13,500, 5.8% on annual salaries from 13,501 - 21,000, 6.5% on annual
salaries from 21,001 - 34,000 or 6.8% on annual salaries from 34,001 - 43,000.
An additional contribution is payable by the employer.
Other benefits
Access to a health scheme, modern working environment and a range of learning and
development activities.
Advertisement
Kensington and Chelsea TMO is the first borough-wide housing organisation to give
residents a say in the management of their homes. With nearly 10,000 properties,
and a clear commitment to improving our services, we are looking for talented
people who share our vision for the future.
W2 Developer
Salary: Up to 36,100 per annum plus PRP
Location: Network Hub, W11
Kensington and Chelsea TMO was the first borough-wide housing organisation to
give residents a say in the management of their homes. With nearly 10,000
properties, and a clear commitment to improving our services, we are looking for
talented people who share our vision for the future
Working as part of the TMOs W2 project team, this contract role for one year is an
exciting opportunity to play a key role in fully implementing an electronic document
management system across the organisation. You will be responsible for identifying
our key requirements and helping to develop specifications and suggesting solutions.
For an information pack please log on to our website www.kctmo.org.uk and click on
jobs or contact 020 7605 6054.
No Agencies Please