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QUALITY OF SERVICES
The differences in the quality of services that these hospitals provide often
come into question. How do we define the quality of services these facilities
provide? It is a fact that a lot of people (patients) often equate the quality of
services with the amount of technology a hospital carries. In 1998 J. Dacanay
conducted an economic study among several companies and their employees. On
the question why specific company affiliates itself with a specific HMO, a prominent
answer was that “the HMO is affiliated to hospitals with modern and up-to-date
medical equipment.” While the study does not directly give an answer to the
question “what is quality of medical service?” it shows that the amount of
technology a hospital carries is very important to patients.
EVALUATION:
A. OUT THE ODD ONE and explain why.
II.
A. Thoroughness of In-patient care
B. Thoroughness of Out-patient care
C. Availability of up-to-date equipment
D. Availability of doctors
E. Availability of rooms, bets, etc.
F. Availability of up-to-date equipment in
HMOs
B. ESSAY:
1. Define supply of health services and give at least two examples.
2. Define quality of services.
ANSWER:
I.
A. Ospital ng Palawan – the health services and level varies with the other two given
choices.
II.
B. NONE – all of the choices defines the QUALITY of services.
Reference:
A. Economics in Health for Allied Health Sciences by Jonas
Policarpio
B. Official Website of Ospital ng Palawan
C. Official Website of Lung Center of the Philippines
ELA