1)components of interpersonal skills:

Interpersonal Skills Include:

Communication Skills, which in turn include:

o Verbal Communication What we say and how we say it.
o Non-Verbal Communication What we communicate without words, body
language is an example.
o Listening Skills How we interpret both the verbal and non-verbal messages sent
by others.
Team-Working Working with others in groups and teams, both formal and informal.
Negotiation, Persuasion and Influencing Skills Working with others to find a
mutually agreeable (Win/Win) outcome.
Conflict Resolution and Mediation Working with others to resolve interpersonal
conflict and disagreements in a positive way.
Problem Solving and Decision-Making Working with others to identify, define and
solve problems, which includes making decisions about the best course of action.

Read more at: https://www.skillsyouneed.com/interpersonal-skills.html

2) elements of successful public speaking skills

The delivery of your speech in public relies on various elements from overcoming a fear of
crowds to your knowledge on a topic. Whether youve delivered speeches before, or its your
first time, it is important that you say it effectively in order to maximize the impact on your
audience. The following are elements you should have to ensure your speech is not just well
done, but manages to get its message across expertly.

#1 Overcoming Your Fear

Public speaking is an overwhelming affair. In fact, it is the number one fear in North America!
Overcoming this takes a number of steps. Begin by identifying what it is you are afraid of and
finding a way to face it. Also ensure adequate preparation and practice, either in front of a mirror
or with increasing frequency of the speeches you give. Tearing down your fear for public
speaking is a gradual process but it is important as it affects your level of confidence with an
audience.

#2 Knowing Your Audience

Your audience will have certain expectations of you, and in order to fulfill them, you need to
know certain details about them. Aside from knowing how many there are, you should have a
good idea what their age-group is and how much they understand the subject or topic youll be
presenting. Whether they are experienced or novices in the subject, your delivery should be
holistic enough to let them learn something new and emphasize on obvious points without
undermining their intelligence.

#3 Researching Your Topic

An essential part of your presentation is in the knowledge you convey. For this reason, research
should entail much of your preparation. Knowing your topic works well in your delivery and
ability to answer questions from participants. In-depth knowledge of a topic keeps you from
making sweeping statements and from having awkward moments in the middle of your speech or
when questions come up, all of which can make your audience lose confidence in your capability
to talk about the subject at hand.

#4 Having a Personality

You need to be relatable and impressionable to your audience. Personality is conveyed through
your tone, body language and the general sense of expression. Find ways to squeeze in some
personal opinions on the subject youre delivering. You could illustrate points in your speech
with stories drawn from personal experience so that your audience is also able to apply the
knowledge youre imparting to them in their own lives. Your tone should be clear and friendly,
even in professional circumstances. Move up and down the stage to keep yourself from being
stale in your delivery.

#5 Encouraging Audience Participation

Depending on the kind of speech youre delivering, you might consider finding a way to engage
with your audience. Small groups could be given room to ask questions or a platform to make
brief statements that are moderated. If youre dealing with a large group of attendees, you could
have a catch word that they chant in response to points you make, to keep them alert and to
emphasize the message of the talk youre giving. Your speech then becomes less monotonous
and focus shifts from you towards the people youre addressing.

With a calm and collected resolve, public speaking can be a fun exercise. Skills acquired are also
important in other areas of your life. It enhances your reputation, boosts your self-confidence,
and helps you think and speak on your feet. Public speaking can go on to open up various
opportunities for further engagement.

3)types of essays

Four Major Types of Essays

Distinguishing between types of essays is simply a matter of determining the writers goal. Does
the writer want to tell about a personal experience, describe something, explain an issue, or
convince the reader to accept a certain viewpoint? The four major types of essays address these
purposes:

1. Narrative Essays: Telling a Story

In a narrative essay, the writer tells a story about a real-life experience. While telling a story may
sound easy to do, the narrative essay challenges students to think and write about themselves.
When writing a narrative essay, writers should try to involve the reader by making the story as
vivid as possible. The fact that narrative essays are usually written in the first person helps
engage the reader. I sentences give readers a feeling of being part of the story. A well-crafted
narrative essay will also build towards drawing a conclusion or making a personal statement.

2. Descriptive Essays: Painting a Picture

A cousin of the narrative essay, a descriptive essay paints a picture with words. A writer might
describe a person, place, object, or even memory of special significance. However, this type of
essay is not description for descriptions sake. The descriptive essay strives to communicate a
deeper meaning through the description. In a descriptive essay, the writer should show, not tell,
through the use of colorful words and sensory details. The best descriptive essays appeal to the
readers emotions, with a result that is highly evocative.

3. Expository Essays: Just the Facts

The expository essay is an informative piece of writing that presents a balanced analysis of a
topic. In an expository essay, the writer explains or defines a topic, using facts, statistics, and
examples. Expository writing encompasses a wide range of essay variations, such as the
comparison and contrast essay, the cause and effect essay, and the how to or process essay.
Because expository essays are based on facts and not personal feelings, writers dont reveal their
emotions or write in the first person.

4. Persuasive Essays: Convince Me

While like an expository essay in its presentation of facts, the goal of the persuasive essay is to
convince the reader to accept the writers point of view or recommendation. The writer must
build a case using facts and logic, as well as examples, expert opinion, and sound reasoning. The
writer should present all sides of the argument, but must be able to communicate clearly and
without equivocation why a certain position is correct.

I) What Is Team Communication?

Team communication is the interaction that takes place among the members of a work team or group.
Effective team communication is vital to the success of the group in performing its role as well as to the
morale and work enjoyment of its members.

Team communication typically begins with task assignments and directives from company and team
leaders. Such assignments involve top-down intrateam interactions. Within the team, one-on-one and
small group interactions drive information sharing and collaboration on task completion. Teams also
share information and back-and-forth discussions through electronic and paper documentation. In a
customer service setting, for instance, each customer's account contains call reports so each service
team member can see the dialogue that has taken place.

Characteristics of a good team

Everyone participates actively and positively in meetings and projects.

Team goals are understood by everyone.
Individual members have thought hard about creative solutions to the problem.
Members are carefully listened to and receive thoughtful feedback.
Everyone takes initiative to get things done.
Each teammate trusts the judgement of the others.
The team is willing to take risks.
Everyone is supportive of the project and of others.
There is plenty of communication between team members.
Team decisions are made using organized, logical methods.
Full team acceptance is expected as decisions are made.
Dissenting opinions are recorded, and may be revisited if future situations dictate.
Team goals are given realistic time frames.
Everyone is focused on the ultimate goal of the project, while also digging into the underlying
details.

Characteristics of a good team member

Works for consensus on decisions

Shares openly and authentically with others regarding personal feelings, opinions, thoughts, and
perceptions about problems and conditions
Involves others in the decision-making process
Trusts, supports, and has genuine concern for other team members
Owns problems rather than blaming them on others
When listening, attempts to hear and interpret communication from others points of view
Influences others by involving them in the issue(s)
Encourages the development of other team members
Respects and is tolerant of individual differences
Acknowledges and works through conflict openly
Considers and uses new ideas and suggestions from others
Encourages feedback on own behavior
Understands and is committed to team objectives
Does not engage in win/lose activities with other team members
Has skills in understanding whats going on in the group