Sei sulla pagina 1di 77
arwickers fresh thinking CUSTOMERS count : a really interesting action packed fact book 4 LNNOD SYaINOLSND social media colleagues target you skills?!" Me everyone 8Suy, . ’e leadership ideas ae®! — touchpoint starbucks ot f i n channels disney bral °metiong exvice listen Pange : audit culture collaboration serve roles environment discovery mindset L experience voc Ate zmots rapport oor” maps centricity customer au engagement ambassadors Wilerwickers The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer. The purpose of business is to create a customer. Peter Drucker

Potrebbero piacerti anche