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4477
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"No person should ever have to be injured, become ill, or die for a paycheck,"
says the Occupational Safety and Health Administration (OSHA), the agency
which enforces the requirement that workplaces be safe and healthful. OSHA
administers the Occupational Safety and Health Act, which focuses on rules,
inspection regimes, and penalties for failing to uphold those standards. But
often that focus can sidetrack employers from a more fundamental
perspective, that is, creating a top-down workplace culture that puts a
premium on safety.
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For starters, be sure you're measuring the right things when you're putting
teeth behind your safety policy. Many employers simply pat themselves on
the back and reward managers if no accidents occur within their departments
over a specified period of time. But that approach can backfire. For example, it
can discourage workers from reporting accidents.
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What to Measure
Without abandoning the retrospective
look at accidents, you can supplement it
with a more forward-looking approach.
Specifically, you can incentivize
managers and employees to come up
with new ideas and procedures
designed to improve safety.
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When criticism is offered and received gracefully with an understanding that
problem-solving is the goal, proactive support on workplace safety can
flourish. Immediate feedback on employee suggestions, including simple
expressions of gratitude, demonstrates to employees that they are being
heard. This seems to be true even if ideas are not immediately or ever
implemented.
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Orientation Programs
No communication is complete without a safety orientation program for new
employees, as well as a safety and health policy document signed by the most
senior executive. Typically, such documents include a statement of the
company's commitment to maintaining a safe working environment, and a
listing of the roles and responsibilities assigned various managers to uphold
the company's policy.
Along similar lines, making employees part of that process to enhance safety
not only signals to them that their opinions are valued, but can also result in
better ideas and greater employee buy-in to whatever is ultimately agreed
upon.
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Here are three opportunities for employee participation:
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Phone : 281.880.6525
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