Online 6-Slot System Concentrator With Integrated Controller Installation and Operation Guide

ONline 6-Slot System
Concentrator with Integrated

Controller Installation and
Operation Guide
Document Number 17-00244-3

Printed March 1995
Model Number: 5006C-HC
3Com Corporation
118 Turnpike Road
Southborough, MA 01772-1886
U.S.A.
(508) 460-8900
FAX (508) 460-8950
Federal Communications Commission This equipment is in the 1st Class category (information equipment
to be used in commercial or industrial areas) and conforms to the
Notice standards set by the Voluntary Control Council for Interference by
Information Technology Equipment aimed at preventing radio
This equipment has been tested and found to comply with the
interference in commercial or industrial areas.
limits for a Class A digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection Consequently, when the equipment is used in a residential area or
against harmful interference when the equipment is operated in a in an adjacent area, radio interference may be caused to radio and
commercial environment. This equipment generates, uses, and can TV receivers, and so on.
radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful Read the instructions for correct handling.
interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference, in which
case you must correct the interference at your own expense.
UK General Approval Statement
The ONcore Switching Hub, ONline System Concentrator, and
Canadian Emissions Requirements ONsemble StackSystem Hub are manufactured to the International
Safety Standard EN 60950 and are approved in the UK under the
This Class A digital apparatus meets all requirements of the General Approval Number NS/G/12345/J/100003 for indirect
Canadian Interference-Causing Equipment Regulations. connection to the public telecommunication network.
Cet appareil numrique de la classe A respecte toutes les exigences

du Rglement sur le matriel brouilleur du Canada. Disclaimer
The information in this document is subject to change without
VDE Class B Compliance notice and should not be construed as a commitment by 3Com
Corporation. 3Com Corporation assumes no responsibility for any
Hiermit wird bescheinigt, dass der 5006C-HC in ebereinstimmung errors that may appear in this document.
mit den Bestimmungen der Vfg 243/1991 funkentstert ist.
Der Deutschen Bundespost wurde das Inverkehrbringen dieses Copyright Statement

Geraetes angezeigt und die Berechtigung zur eberprefung der

Serie auf Einhaltung der Bestimmungen eingereumt. 1995 by Chipcom Corporation, a subsidiary of 3Com
Corporation. Printed in U.S.A. All rights reserved. The information
Einhaltung mit betreffenden Bestimmugen kommt darauf an, dass contained herein is the exclusive and confidential property of
geschirmte Ausfuehrungen gebraucht werden. Fuer die 3Com Corporation. No part of this manual may be disclosed or
Beschaffung richtiger Ausfuehrungen ist der Betreiber reproduced in whole or in part without permission from 3Com
verantwortlich. Corporation.
This is to certify that the 5006C-HC is shielded against radio
interference in accordance with the provisions of Vfg 243/1991. Trademarks
The German Postal Services have been advised that this equipment Because of the nature of this material, numerous hardware and
is being placed on the market and that they have been given the software products are mentioned by name. In most, if not all
right to inspect the series for compliance with regulations. cases, these product names are claimed as trademarks by the
companies that manufacture the products. It is not our intent to
Compliance with applicable regulations depends on the use of claim these names or trademarks as our own.
shielded cables. The user is responsible for procuring the
appropriate cables. Artel, Chipcom, Ethermodem, Galactica, ONcore, ORnet,
StarBridge, and TriChannel are registered trademarks of Chipcom
Corporation, a subsidiary of 3Com Corporation.
EN55022/CISPR22 Compliance
Chipcom OpenHub, G-Man, LANsentry, MultiProbe, ONdemand,
This equipment conforms to the Class A emissions limits for a ONline, ONsemble, PowerRing, SL2000, SL3000, SL4000,
digital device as defined by EN55022 (CISPR22). StackJack, StackSystem, and SwitchCentral are trademarks of
Chipcom Corporation, a subsidiary of 3Com Corporation.
VCCI Class 1 Compliance
The Chipcom Multichannel Architecture Communications System is
registered under U.S. Patent Number 5,301,303.
UNIX is a registered trademark in the U.S.A. and other countries
licensed exclusively through X/Open Company, Ltd.
ii 6-Slot ONline System Concentrator

XNS is a trademark of Xerox Corporation.
DEC, DECnet, the Digital logo, DELNI, POLYCENTER, VAX, VT100,
and VT220 are trademarks of Digital Equipment Corporation.
3ComFacts, Ask 3Com, CardFacts, NetFacts, and CardBoard are
service marks of 3Com Corporation.
3Com, LANplex, BoundaryRouting, LanScanner, LinkBuilder,

NETBuilder, NETBuilderII, ParallelTasking, ViewBuilder, EtherDisk,
Etherl\Link, EtherLink Plus, EtherLink II, TokenLink, TokenLink Plus,
and TokenDisk are registered trademarks of 3Com Corporation.
3ComLaser Library, 3TECH, CacheCard, FDDILink, FMS, NetProbe,
SmartAgent, Star-Tek, and Transcend are trademarks of 3Com
Corporation.
CompuServe is a registered trademark of CompuServe, Inc.
3Com registered trademarks are registered in the United States,

and may or may not be registered in other countries. Other brand
and product names may be registered trademarks or trademarks of
their respective holders.
Restricted Rights
Use, duplication, or disclosure by the Government is subject to
restrictions as set forth in subparagraph (c)(1) (ii) of the Rights in
Technical Data and Computer Software clause at
DFARS 252.227-7013.
Printed on recycled paper.
6-Slot ONline System Concentrator iii

iv 6-Slot ONline System Concentrator
Contents
How to Use This Guide

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii
Structure of This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Notes, Cautions, and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi
3Com Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Reference Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Chapter 1 Introduction
Modular Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Fault-Tolerance Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Backup Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Backup Controller Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Redundant Cable Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Backup Concentrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
TriChannel Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Port-Switching Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Where To Go From Here . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Chapter 2 Installation, Operation and Troubleshooting

Contents of the Shipping Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Model Number 5006C-HC-FT . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
FCC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Selecting a Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Location Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Ventilation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Rack Mount Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . 2-6
6-Slot ONline System Concentrator v

Table Top Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Installing the Concentrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Installing the ONline System Concentrator . . . . . . . . . . . . . . . . . . . . 2-9
Installing Accessory Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Wall Mounting the 6-Slot Concentrator . . . . . . . . . . . . . . . . . . 2-10
Installing the Cable Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Rack Mounting the 6-Slot Concentrator . . . . . . . . . . . . . . . . . . 2-15
Installing the Backup Power Supply (5006C-HC-FT Only) . . . . . . . . . 2-17
Selecting the Voltage Level on the Power Supply . . . . . . . . . . . . . . 2-20
Installing ONline Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
Installation Checkout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Fan Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Power Supply Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Front Panel Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
Operating the Concentrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25
Monitoring the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25
The Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29
The LED Test Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29
Ethernet Status LEDs and Dip Switches . . . . . . . . . . . . . . . . . . . . . . 2-31
Activating by Dip Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-31
Activating Through Network Management . . . . . . . . . . . . . . . . 2-31
Using Network Management Commands . . . . . . . . . . . . . . . . . . . . 2-32
RESET CONCENTRATOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-32
RESET MODULE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-33
RESET POWER_SUPPLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-33
SHOW CONCENTRATOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-33
SHOW MODULE VERBOSE . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-34
Troubleshooting the Concentrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-36
Troubleshooting the Backplane Voltage Regulators . . . . . . . . . . . . . 2-38
Verification of Network Operation . . . . . . . . . . . . . . . . . . . . . . 2-40
Troubleshooting Front Panel Ethernet Status LEDs . . . . . . . . . . . . . 2-41
Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-43
Where To Go From Here . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-43
Chapter 3 Maintenance
Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Replacing the Power Supply (on Model Number 5006C-HC-FT) . . . . . . . 3-2
Replacement Checkout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
vi 6-Slot ONline System Concentrator

Fan Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Power Supply Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Front Panel LED Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Replacing the Power Supply (on Model Number 5006C-HC) . . . . . . . . . . 3-6
Replacing the Fan Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Other System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Appendix A Specifications
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Accessories and Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Appendix B Slot Usage Chart

Appendix C Technical Support
On-line Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
World Wide Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Support from Your Network Supplier . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Support from 3Com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
Returning Products for Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4
Accessing the 3Com MIB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4
3Com Technical Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5
Index
6-Slot ONline System Concentrator vii

viii 6-Slot ONline System Concentrator
Figures
Figure 1-1. The 6-Slot ONline System Concentrator in a
Multiple ONline Environment . . . . . . . . . . . . . . . . . . . . . 1-2
Figure 1-2. 6-Slot ONline System Concentrator Front View . . . . . . . . 1-3
Figure 1-3. 6-Slot ONline System Concentrator Rear View . . . . . . . . . 1-4
Figure 1-4. Using a Backup Concentrator . . . . . . . . . . . . . . . . . . . . . 1-7
Figure 1-5. TriChannel Architecture . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Figure 2-1. ONline System Concentrator Shipping Box Contents . . . . 2-3
Figure 2-2. Concentrator Ventilation . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Figure 2-3. Installing the Rubber Feet . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Figure 2-4. Attaching the Rack Mount Flanges . . . . . . . . . . . . . . . . 2-11
Figure 2-5. Rack Mount Flange . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Figure 2-6. Rack Mount Positions . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Figure 2-7. Cable Tray Installation in Rack . . . . . . . . . . . . . . . . . . . . 2-15
Figure 2-8. Attaching the Rack Mount Flanges . . . . . . . . . . . . . . . . 2-16
Figure 2-9. Chassis Mounted in Rack . . . . . . . . . . . . . . . . . . . . . . . 2-17
Figure 2-10. Removing the Blank Panel . . . . . . . . . . . . . . . . . . . . . . . 2-18
Figure 2-11. Connecting the Backup Power Supply . . . . . . . . . . . . . . 2-19
Figure 2-12. Installed Backup Power Supply . . . . . . . . . . . . . . . . . . . 2-19
Figure 2-13. Setting the Voltage Selector Switch . . . . . . . . . . . . . . . . 2-20
Figure 2-14. Network Cable Connections . . . . . . . . . . . . . . . . . . . . . 2-22
Figure 2-15. Front Panel of the 6-Slot ONline System Concentrator . . 2-26
Figure 2-16. Voltage Regulator for the Primary Power Supply . . . . . . 2-39
Figure 2-17. Voltage Regulator for the Backup Power Supply . . . . . . 2-40
Figure 3-1. Removing the Power Supply . . . . . . . . . . . . . . . . . . . . . . 3-3
Figure 3-2. Backup Power Supply Connection to Power Switching
Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Figure 3-3. Primary Power Supply Connection to Power Switching
Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Figure 3-4. Removing the Panel Covering the Fan Unit . . . . . . . . . . . 3-7
Figure 3-5. Unplugging the Fan Unit . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Figure 3-6. Primary Power Supply Connection to the Backplane . . . . 3-8
Figure 3-7. Removing the Power Supply From the Chassis . . . . . . . . . 3-9
6-Slot ONline System Concentrator ix

Figure 3-8. Replacement Power Supply Connection to the Backplane 3-10
Figure 3-9. Connecting the Fan Unit . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Figure 3-10. Replacement Power Supply Installed . . . . . . . . . . . . . . . 3-11
Figure 3-11. Removing the Fan Unit . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Figure 3-12. Unplugging the Fan Unit . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Figure 3-13. Fan Unit Installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
x 6-Slot ONline System Concentrator

Tables
Table 2-1. Steps for Installing the ONline System Concentrator. . . . . 2-9
Table 2-2. Rack Mount Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Table 2-3. Front Panel LEDs After Proper Power-Up . . . . . . . . . . . . 2-24
Table 2-4. The Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26
Table 2-5. Network Check Codes . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30
Table 2-6. Troubleshooting With the Front Panel LEDs . . . . . . . . . . 2-36
Table 2-7. Collision and Activity LEDs After Proper Network
Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-41
Table 2-8. Troubleshooting Front Panel Ethernet Status LEDs . . . . . 2-42
Table 3-1. Front Panel LEDs After Proper Power-Up . . . . . . . . . . . . . 3-6
Table B-1. Slot Usage Chart (Serial Number) . . . . . . . . . . . . . . . . . . . B-1
xi
How to Use This Guide
This guide describes the principal features ofthe 3Com 6-Slot ONline
System Concentrator with Integrated Controller as well as how to install
and maintain the unit. Keep this guide near your installed ONline unit so
you can refer to it when necessary.
Audience
This guide is intended for the following people at your site:
Network manager or administrator
Hardware installer
6-Slot ONline System Concentrator xiii

Structure of This Guide
This guide contains the following chapters:
Chapter 1, Introduction Introduces the principal features of the 6-Slot

ONline System Concentrator and provides a front and rear view of the unit.
Chapter 2, Installation, Operation, and Troubleshooting Provides

illustrated procedures for installing, verifying the operation of, and using
the 6-Slot ONline System Concentrator.
Chapter 3 - Maintenance Describes how to replace the fan unit and

power supply in the 6-Slot ONline System Concentrator.
Appendix A - Specifications Provides product dimensions, power

requirements, and other specifications for the unit.
Appendix B - Slot Usage Chart Provides a chart to record information

about which modules are installed in the six concentrator slots.
Appendix C - Technical Support Lists the various methods for

contacting the 3Com technical support organization and for accessing
other product support services.
Index
xiv 6-Slot ONline System Concentrator

Document Conventions
This section describes document conventions.Text Conventions
Text Convention Example
System output Courier text After you click Apply, the system
displays the message
Transmitting Data.
User input In the Agent Information Form,
enter Support in the New
Contact field.
Pathnames, Plain text Before you begin, read the
Filenames readme.txt file located in
/usr/snm/agents.
User-substituted Italic text in In the command above,
identifiers angle brackets substitute <rem_name> with
the name of the remote
machine.
Key or Initial-capitalized To refresh the screen, press

key sequence plain text Ctrl-R.
Button Click Cancel.
Menu selection To save the configuration, select
FileSave.
Text emphasis, Italic text Click Apply after you add the
Document titles new search parameters.
6-Slot ONline System Concentrator xv

Notes, Cautions, and Warnings
A note indicates information that is important:
Note: Use STP lobe cables for your system.
A caution indicates a condition that may damage software or hardware:
Caution: Do not put your installation diskettes on a magnetic

surface. This may damage the diskettes.
A warning indicates a condition that may threaten personal safety:
Warning: Wear eye protection when performing the following

maintenance procedures.
Related Documents
This section provides information on suppo rting documentation, including:
3Com Documents
Reference Documents
xvi 6-Slot ONline System Concentrator

3Com Documents
The following documents provide additional information on 3Com
products:
17-Slot ONline System Concentrator Installation and Operation

Guide Explains how to install, operate, and manage the 3Com ONline
17-Slot System Concentrator (Models 5017C-LS and 5017C with load
sharing).
6-Slot ONline System Concentrator Installation and Operation

Guide Explains how to install, operate, and manage the 3Com ONline
6-Slot System Concentrator.
ONline Management Commands Guide Provides an alphabetized

reference resource describing all ONline management commands.
For a complete list of 3Com documents, contact your 3Com representative.
Reference Documents
The following documents supply related background information:
Case, J., Fedor, M., Scoffstall, M., and J. Davin, The Simple Network
Management Protocol, RFC 1157, University of Tennessee at Knoxville,
Performance Systems International and the MIT Laboratory for Computer
Science, May 1990.
Rose, M., and K. McCloghrie, Structure and Identification of

Management Information for TCP/IP-based Internets, RFC 1155,
Performance Systems International and Hughes LAN Systems, May 1990.
6-Slot ONline System Concentrator xvii

xviii 6-Slot ONline System Concentrator
1 Introduction
This chapter introduces the 3Com 6-Slot ONline System Concentrator

with Integrated Controller, model numbers 5006C-HC and 5006C-HC-FT.
This addition to the ONline family allows you to use all six of the
concentrator slots for either media or management modules (earlier
versions required one slot for the concentrator controller module). This
chapter provides an overview of the units modular design, fault-tolerance
capabilities, and support of the 3Com TriChannel Architecture.
The ONline System Concentrator is a modular, fault-tolerant platform for

facility networks. TriChannel Architecture allows the concentrator to
support concurrent operation of Ethernet, Token Ring, and FDDI networks.
Ethernet connectivity is currently available on five major cable types:
Fiber optic cable
Unshielded twisted pair wire
Shielded twisted pair wire
Thin coaxial cable (10BASE2)
Thick coaxial cable (10BASE5)
An example of each of these cable connections is depicted in Figure 1-1.
Introduction 1 - 1
In this diagram, an ONline Ethernet Repeater Module is connected to a
10BASE5 segment via an AUI cable and a transceiver. Also depicted is the
physical connection between an ONline Ethernet Fiber Module and a
10BASE2 segment, via a fiber cable, fiber media access unit, and IEEE
repeater. Unshielded and shielded twisted pair connections to-the-desk are
also included in this sample configuration.
Figure 1-1. The 6-Slot ONline System Concentrator in a

Multiple ONline Environment
1 - 2 6-Slot ONline System Concentrator

Figure 1-2. 6-Slot ONline System Concentrator Front View
Modular Design
The concentrator's modular design enables you to add modules of different
media types in any combination. Like the 17-Slot ONline System
Concentrator (model number 5017C), the 6-Slot ONline System
Concentrator is designed to incorporate any ONline module. As shown by
the sample configuration in Figure 1-2, all modules are installed through
the front of the chassis. Modules can be added, removed, and
reconfigured without powering down the concentrator or interrupting
operation of any other module when the concentrator is in a power-up
state. This means that you can add entire new segments or make minor
system adjustments during normal working hours without affecting
communication within your network.
Introduction 1 - 3
Figure 1-3. 6-Slot ONline System Concentrator Rear View
Both models of the 6-Slot ONline System Concentrator are shipped with a
power supply and DC fan unit already installed, as shown in Figure 1-3.
This is all the hardware needed for normal operation. In addition, model
number 5006C-HC-FT is equipped to operate with a second power supply
to protect the concentrator from power supply failures.
Note: The ONline System Concentrator can be mounted in a rack

and connected to patch panels to simplify and manage
your network cables. This capability is discussed further in
Chapter 2, Installation and Troubleshooting.

Fault-Tolerance Capabilities
The ONline System Concentrator provides fault tolerance through
redundant features such as an optional backup power supply, backup
fault-tolerant controller module, and backup concentrator capability. With
ONline media modules in your 6-Slot Concentrator, you can achieve fault
tolerance with redundant cable links. Each of these capabilities is discussed
below.
Backup Power Supply

Fault tolerance, the ability to withstand potentially crippling component
failures, can be achieved through redundancy of critical components such
as power supplies. As previously stated, the ONline System Concentrator,
model number 5006C-HC-FT, will accommodate a second power supply to
protect the concentrator from power supply failures. Should the primary
power supply fail, the backup power supply will take over automatically.
Refer to Chapter 2 for instructions on how to install a second power supply
in the ONline System Concentrator, model number 5006C-HC-FT.
Backup Controller Module

The 5006C-HC integrates controller functions into the concentrator chassis.
The controller is vital to the system because it performs important functions
including:
synchronizing all modules
monitoring concentrator conditions (temperature, power supply

status, etc.)
recognizing failures
clocking and timing to the ONline Concentrator backplane
Introduction 1 - 5
By adding a Fault-Tolerant Controller Module (5000M-RCTL) to your
concentrator, you can protect these critical tasks if the integrated controller
becomes inoperative.
Redundant Cable Links

Cable breaks or failures are the most common problem in any network. By
assigning two ports to the same channel and then physically connecting
those ports to the same segment, you create a fault-tolerant configuration.
Thereafter, if one port should fail, the backup port will take over. Refer to
the respective manual for each media module for information on
redundant cable links.
Backup Concentrator
Fault tolerance can also be achieved by incorporating an additional
concentrator into the network, as depicted in Figure 1-4.

Figure 1-4. Using a Backup Concentrator
In this configuration, there is a primary link between the first floor primary
concentrator and the third floor concentrator. An additional connection
between the first floor backup concentrator and the third floor
concentrator serves as a backup path. Also depicted in this figure are the
primary and backup connections between the first and second floor
concentrators. The second and third floor concentrators monitor the links
to the primary concentrator to determine when switchover to the backup
concentrator is necessary. This configuration closely resembles that
described for redundant cable links, however, adding a second
concentrator allows you to maintain network connectivity if the primary
concentrator becomes inoperative.
Introduction 1 - 7
TriChannel Architecture
The ONline System Concentrator's TriChannel Architecture supports up to
three protocols: Ethernet, Token Ring, and FDDI. This allows a single
ONline unit to do the work of three conventional concentrators. Therefore,
you can establish multiple Ethernet networks, or a mixture of Ethernet,
Token Ring, and FDDI networks in any combination. An example of this
architecture is depicted in Figure 1-5.
Figure 1-5. TriChannel Architecture
Any module you add to the concentrator can be assigned to any network
using the appropriate protocol and can be easily reconfigured to other
networks using an on-board dip switch or remotely through network
management.
In addition, any module can be configured to create an isolated network,

which allows ports on the same module to communicate exclusively with
one another, apart from traffic on the backplane. Isolating users from the

main network can be useful for security purposes or as a temporary
configuration to prevent traffic from contaminating or overloading the
network (for example, if certain users are conducting network tests or
creating very high network loads).
Port-Switching Technology
Available port-switching modules allow you to assign any port to any
backplane network using a network management command. This allows
you to perform moves, adds, and changes at the network console, saving
costly and time-consuming trips to the wiring closet. It also allows you to
get additional bandwidth on demand by switching users to lower volume
networks during peak traffic periods.
Where To Go From Here

Now that you are familiar with the features of your 6-Slot ONline System
Concentrator with Integrated Controller, we suggest that you take time to
evaluate the environment in which you plan to install this product. If you
are not familiar with the distance limitations and configuration options for
the media modules you plan to install in your 6-Slot Concentrator, refer to
the general configuration information in the respective manual for each
module before advancing to Chapter 2, Installation and Troubleshooting.
Introduction 1 - 9
2 Installation, Operation
and Troubleshooting
The 6-Slot ONline System Concentrator with Integrated Controller is

shipped with the necessary hardware for normal operation. In addition,
model number 5006C-HC-FT is equipped to operate with a backup power
supply. The addition of a second power supply protects the concentrator
from a potential power supply failure.
This chapter provides the information you need to ready your unit for
operation. This includes site considerations as well as instructions for
installing a backup power supply. This chapter does not discuss installation
of the media modules designed to fit the ONline System Concentrator.
Refer to the documentation that is shipped with each module for specific
installation instructions and configuration information.
Contents of the Shipping Box

The ONline System Concentrator is a chassis designed to house 3Com
media modules. The following parts are shipped with the 6-Slot
Concentrator, model number 5006C-HC:
This ONline System Concentrator with Integrated Controller

Installation and Operation Guide
Four rubber feet and screws
Power cord
Installation, Operation and Troubleshooting 2 - 1

Note that your order number adds the prefix 3C9 to the product model
number.
Chassis containing:
single 200 Watt power supply
fan unit
5 blank faceplates
Each of these parts is shown in Figure 2-1.
Model Number 5006C-HC-FT

The ONline System Concentrator, model number 5006C-HC-FT, is shipped
with the items referenced above, plus the following hardware, already
installed:
Power switching board - this board enables the concentrator to

accommodate two 200 Watt power supplies. If the primary power
supply should fail, the backup power supply will generate power
automatically.
Model 5006C-HC-FT provides the physical and electrical requirements
to support a second power supply. The backup power supply for this
model is accessory equipment.

Figure 2-1. ONline System Concentrator Shipping Box Contents
If any of these items are damaged or missing, contact your local supplier or
a 3Com service representative.
3Com suggests you keep the carton and anti-static shielding bag in which
your unit was shipped in case you later want to repackage the unit for
storage or shipment.

FCC Regulations
FCC regulations require that blank faceplates cover slots that are not being
used. To comply with this regulation, the concentrator is shipped with five
blank faceplates and one empty slot. This slots is empty because at least
one media module must be installed for the concentrator to be functional.
Caution: Do not turn the concentrator's power supply switch on

until you have:
verified that the selected site meets the installation requirements

outlined in the following pages
completed each of the steps outlined in Table 2-1

Be sure to verify that the correct voltage level has been
selected.An improper setting can damage the power
supply.
Selecting a Site
The 6-Slot Concentrator can be placed almost anywhere within your
company, including offices and computer rooms. Although the
concentrator is designed as a stand-alone unit, an optional rack mount kit
(model number 5006RM) is available for mounting the unit into a rack or
onto a wall.

Location Requirements
The area where you install the ONline System Concentrator must meet the
following conditions:
Ambient temperature between 0 to 50 C (32 to 122 F)
Relative humidity less than 95%, non-condensing
AC power source within 6 feet (2 meters). Note that for installation

of true backup power, two independent AC power sources are
necessary
The table or rack where the unit is installed should be level and not in
direct sunlight or in an excessively dusty location
Note: If wall mounting the unit, be sure to select an area of the

room which is not in the direct path of sunlight, or directly
under a heat/air conditioning vent.
Ventilation
The concentrator fan unit draws air in through the front and side of the
chassis and exhausts air out the back. Make sure there are at least 6 inches
(15 centimeters) between the fan vents at the back of the unit and the
nearest surface. This will ensure adequate airflow for cooling the unit.

Figure 2-2. Concentrator Ventilation
To ensure adequate incoming airflow, 1 inch (2.54 centimeters) of open

space is needed between the right side vents and the nearest surface. This
requirement applies whether the unit is wall mounted, floor mounted, or
stationary on a table top.
Power Requirements
3Com recommends using a 15 ampere electrical wire (branch circuit) to
supply power to the concentrator. This circuit must be grounded to a safety
ground (protected earth ground), not to a neutral ground (that which
carries current back to the transformer). Do not use the electrical conduit
pipe as the only means of grounding.
Rack Mount Installation Requirements

A nineteen-inch rack manufactured to EIA standards and a 3Com rack
mount kit (not included with the unit) is needed for rack mount installation
of the 6-Slot Concentrator. The following specifications should be met
before mounting the unit in a rack:
If the rack has an open back and sides:

the rack should be bolted to the floor

the top of the rack may need to be braced to the wall
the rack must be grounded
there must be 7" (17.8 cm) (4 U) of vertical space in the rack for each
6-slot concentrator
the unit location in the rack must be less than 6 feet (2 meters) from
the nearest AC outlet
patch panels should already be installed in the rack for easier cable
management
Table Top Installation Requirements

A fully-loaded concentrator weighs almost 25 pounds (11 kilograms). As a
safety measure, make sure the table top or shelf upon which you plan to
install the ONline System Concentrator can support three times the weight
of the unit, or 75 pounds (34 kilograms). The table or shelf also must be
less than 6 feet (2 meters) from the nearest AC outlet.
To ensure proper airflow through the unit, make sure there are at least 6
inches (15 centimeters) from the fan vents at the back of the unit to the
nearest surface, and at least 1 inch (2.54 centimeters) of open space from
the air vents on the side of the unit to the nearest surface.
For all shelf/table top installations, the rubber feet must be installed on the
concentrator. Refer to Figure 2-3 for proper insertion of the rubber feet.

Figure 2-3. Installing the Rubber Feet
In a tower formation, the intake surface of the unit (the side of the unit
containing the air vents) must be the bottom of the unit. Proper
installation of the rubber feet in the holes nearest the four corners will
ensure adequate airflow.
Installing the Concentrator

Table 2-1 provides a quick description of the steps you should follow to
install the 6-Slot Concentrator. Refer to the appropriate section in this
chapter, or other 3Com documentation where this information is described.

It is important that you perform the steps in the order indicated, noting
that step 2 is optional and specific to model number 5006C-HC-FT.
Table 2-1. Steps for Installing the ONline System Concentrator
Chapter Section / Other

Step Action
Source
1 Mounting the concentrator to a Installing the ONline System

level surface Concentrator
Mounting the concentrator Installing Accessory
and/or cable tray in a rack Equipment
2 Adding a second power supply Installing the Backup Power
to the concentrator Supply (Product Specific)
3 Selecting the proper voltage Selecting Voltage Level on the
level on the power supply Power Supply"
4 Installing the media modules Refer to the ONline installation
(fiber, twisted pair, etc.) in the guide provided with each
concentrator media module
5 Connecting network cables to Refer to the ONline
the media modules documentation provided with
each media module
6 Verifying the installation Installation Checkout
If the unit fails the installation
checkout procedures, refer to
the troubleshooting
suggestions which follow that
section
Installing the ONline System Concentrator

Without any accessory equipment, the ONline System Concentrator can be
positioned on any level surface such as:

a table top
a shelf or bench
the floor
The Site Selection Considerations section earlier in this chapter provides all
the necessary information for positioning the unit on a table top, shelf, or
floor.
Installing Accessory Equipment

The 6-Slot Concentrator can be mounted to almost any flat surface which
will support 3 times the weight of a fully loaded concentrator (75 pounds).
With an optional rack mount kit, the unit can be installed in a nineteen-inch
rack manufactured to EIA standards. If you decide to rack mount your
concentrator with the optional cable tray (model number 5006CT), you will
want to install the cable tray first. Each of these procedures is described in
this section.
Wall Mounting the 6-Slot Concentrator

The following items are needed to mount the 6-Slot Concentrator to a wall.
A Rack Mount Kit (3Com model number 5006RM)
A Phillips-head screwdriver
A flat surface which will support 75 pounds
1. Attach the two rack mount flanges to the concentrator using the
four pan-head screws provided with the mounting kit. Although four
mounting positions are available, strain on the flanges increases with
a greater recess. We recommend that you attach the flanges in the
flush mount position, as shown in Figure 2-4.

Figure 2-4. Attaching the Rack Mount Flanges
Warning: You must use the 8-32 x 1/4" screws supplied to attach the
mounting flanges. A longer screw may extend too far into
the ONline chassis and disrupt the installation of modules.
Note: Do not attach the flanges so that the side of the unit
containing the air vents is now the top of the unit. For
proper air flow through the wall mounted unit, the vented
side of the unit must serve as the bottom of the unit.
2. Hold the unit against the flat surface you have selected. Using the
key holes (not the notches) in the flanges, create an appropriate hole
pattern for the anchoring system you are using (see Figure 2-5).

Figure 2-5. Rack Mount Flange
3. Drill the holes where you have marked the pattern.
4. Holding the unit against the surface so that the key holes encase the
holes you have drilled, fasten the screws to the surface.

Installing the Cable Tray
There are four rack mount positions available for installing the cable tray.
These options are identified in Table 2-2, and depicted in Figure 2-4.
Table 2-2. Rack Mount Settings
Option Rack Setting Function
1 Flush Mount Flush mounts the unit to the

front of the rack.
2 1/2" Recess Recesses the unit 1/2" (1.3 cm)
from the front of the rack.
3 2 1/8" Recess Recesses the unit 2 1/8" (5.4 cm)
in a rack.
4 2 3/4" Recess Recesses the unit 2 3/4" (7.0 cm)
in a rack.
Figure 2-6. Rack Mount Positions

Follow the steps below to mount the cable tray in your rack:
1. Attach the two rack mount flanges to the cable tray in the position
you want as shown previously in Figure 2-6 using the eight 8-32 x
1/4" flathead screws included in the cable tray kit.
Note: The screws must be completely flush with the rack mount
flanges in order for the tray to fit securely in the rack.
2. Select a vacant position in the rack that is at least 8.75" (22.3 cm)
from the top of the rack or the next higher unit in the rack.
3. Install the provided clip nuts onto the front rail of the rack where you
want to attach the tray.
Note: The function of the clip is to hold the nut in place behind
the rail. Be sure to install the clip onto the rail so that the
nut is centered behind the hole through which you plan to
insert the screw.
4. Place the tray in the rack. Secure the tray to the front rail of the rack
using the four 10-32 x 5/8" truss-head screws included in the cable
tray kit, as shown in Figure 2-7.

Figure 2-7. Cable Tray Installation in Rack
Rack Mounting the 6-Slot Concentrator

The 6-Slot Concentrator can be mounted into a standard nineteen-inch rack
meeting the requirements specified earlier in this section. Refer to the Rack
Mount Installation Requirements section of this chapter if you need to
review the specifications of your storage rack.
If you decide to rack mount your concentrator with the optional cable tray,
you will want to install the cable tray first. Refer to the Installing the Cable
Tray section of this chapter.
Caution: In some storage racks, the rear of the cabinet may

interfere with installation or removal of the power
supply and fan unit. For units with full fault-tolerance
capability, 3Com recommends installing the backup
power supply prior to rack mounting the unit (see the
section titled Installing the Backup Power Supply, later
in this chapter).

There are four rack mount positions for the 6-Slot Concentrator. If you have
installed the optional cable tray, you should use the same option to mount
the concentrator. If you are not installing the cable tray in your storage
rack, refer to Table 2-2 to determine the appropriate rack mount position.
Once you have identified the rack mount position which best suits your
needs, follow the steps below to mount the concentrator into your storage
rack:
1. Attach the two rack mount flanges to the concentrator using the
eight 8-32 x 1/4" pan-head screws provided with the rack mount kit
(see Figure 2-8).
Warning: You must use the 8-32 x 1/4" screws supplied to attach the
rack mount flanges. A longer screw may extend too far
into the ONline chassis and disrupt the installation of
modules.
Figure 2-8. Attaching the Rack Mount Flanges
2. Install the provided clip nuts onto the front of the rack where you
want to attach the unit.

3. Slide the unit into the rack (above the installed cable tray, if present)
until the rack mount flanges seat flush to the front of the rack.
Warning: The weight of a concentrator resting upon a rack mounted

cable tray may provide enough strain to bend the cable
tray. While mounting the concentrator, do not leave the
unit resting upon a mounted cable tray.
4. Secure the unit to the rack with the four 10-32 x 5/8" truss-head
screws provided with the rack mount kit (see Figure 2-9).
Figure 2-9. Chassis Mounted in Rack
Installing the Backup Power Supply (5006C-HC-FT Only)

As described in Chapter 1, the fault-tolerant 6-Slot Concentrator (model
number 5006-HC-FT) will accommodate a backup power supply. This
fault-tolerance capability provides power redundancy for your concentrator.
If the primary power supply should fail, the backup power supply will
generate power automatically.
Follow the steps below to install the backup power supply:
1. Unpack the backup power supply.

Note: 3Com suggests you keep the carton and anti-static
shielding bag in which your power supply was shipped in
case you later want to repackage the unit for storage or
shipment.
2. Remove and save the four screws securing the blank panel to the
back of the concentrator. Consult Figure 2-10 to verify the correct
screws to be removed.
Figure 2-10. Removing the Blank Panel
3. Plug the connector on the end of the power cable (connected to the
backup power supply) onto the pinned connector on the power
switching board, as shown in Figure 2-11.

Figure 2-11. Connecting the Backup Power Supply
4. Make sure the cable is positioned on the right side of the backup
power supply, then slide the power supply into the back of the
concentrator.
5. Fasten the unit to the chassis with the four screws you removed in
Step 2. Figure 2-12 depicts a rear view of the concentrator with the
backup power supply installed.
Figure 2-12. Installed Backup Power Supply

Selecting the Voltage Level on the Power Supply
Before you connect the power cord to the power connector on the power
supply, you must verify that the voltage selector is set to the correct voltage
level. Be sure to verify this setting on the primary power supply, as well as
that on the backup power supply (if installed).
Caution: An incorrect voltage setting can damage the power

supply.
Follow the steps below to verify and, if necessary, change the voltage level
on the power supply:
1. Verify that the power switch is set to the Off (O) position.
2. Use a flat-blade screwdriver to move the voltage selector switch to

the setting that is appropriate for your country's line voltage:
110/115 Volts or 220/230/240 Volts, as shown in Figure 2-13.
Figure 2-13. Setting the Voltage Selector Switch

Once you have verified that the correct voltage level has been selected,
connect one end of the power cord to the power connector on the back of
the concentrator, and the other end to an outlet.
Note: True backup power (fault tolerance with a second power

supply) is achieved by connecting the backup supply to an
outlet on a circuit which is independent from that used for
the primary power supply.
The power receptacle on the concentrator is an approved IEC connector.

Make sure the power cord you use is appropriate for your country's line
voltage:
For 110/115 Volt operation, use only a power cord rated for 10 Amps,
125 Volts.
For 220/230/240 Volt operation, use only use a power cord rated for 10
Amps, 250 Volts.
Warning: DO NOT use a 3-to-2 pronged adapter at the outlet since

this does not provide adequate grounding and may result
in electrical shock.
Installing ONline Modules

Install your ONline media modules (Fiber Module, Transceiver Module, etc.)
in the 6-Slot Concentrator following the directions in the manual provided
with each module. Use the chart in Appendix B to label the location of
each module in the concentrator. Figure 2-14 shows a fully-loaded and
attached concentrator.

Note: If you are using a fault-tolerant controller module (a second
controller, as a backup in case the integrated controller
fails), and you want to ensure that the integrated controller
is the active controller, insert the backup controller after
the concentrator is already up and running. If you install
the redundant controller module before you power up the
concentrator, the module, not the integrated controller, will
be active.
Figure 2-14. Network Cable Connections
Note that you do not need to turn off the concentrator when installing
additional modules in your concentrator.
Installation Checkout
Once the unit is connected to a power source, press the power supply
On/Off switch to the On (|) position. If you have installed a backup power
supply, make sure you provide power to the backup power supply after
you have provided power to the primary power supply. Failure to provide
power to the primary power supply first will cause the concentrator to
recognize the backup unit as the primary unit.

Note: If you mistakenly turn on the backup power supply first,
press the Reset button on the front panel or issue the
RESET POWER_SUPPLY command from a management
module to switch control to the primary power supply.
The installation verification procedure is divided into the following areas of

operation:
fan
power supply
front panel LEDs
Fan Verification
To verify that the fan unit and power supply fan(s) are functioning
correctly, inspect all fan units from the rear of the concentrator to ensure
that:
all fans are turning without interruption
nothing is blocking the path of the blades on any fan
Power Supply Verification

To verify proper operation of the power supply, check the LEDs on the
front panel. They should appear as defined in Table 2-3.

Front Panel Verification
The LED(s) on the front panel will light when the unit is powered up
correctly. Normal operating conditions are defined in Table 2-3.
Table 2-3. Front Panel LEDs After Proper Power-Up
LED Proper State
-FT On (Concentrator equipped with backup power supply

capability)
Off (Concentrator not equipped with backup power
supply capability)
Primary On
Backup On (A backup power supply is installed and operational)
Off (No backup power supply is installed)
Temperature Off
Active On (Integrated Controller is Active)
Standby Off (Integrated Controller on Standby)
If the condition of any LED is not as shown in this chart, refer to the
troubleshooting section later in this chapter to help diagnose the problem.
Note: If you're using a fault-tolerant controller module in addition

to the integrated controller, and you install the module
before powering up the concentrator, the module will be
the active controller. To correct this, simply pull out the
module (without powering off the concentrator), then
re-insert the module.

Operating the Concentrator
The information in this section describes how to operate a properly
installed concentrator. It includes the following subsections:
Monitoring the front panel
The Reset button
The LED Test button
The Ethernet Status LEDs
Using network management commands
We strongly recommend EMM Version 3.2 or later for full support of the
6-Slot ONline System Concentrator with Integrated controller. You can,
however, operate the module using EMM Version 3.1 or later software.
Note: If you insert a fault-tolerant controller module into the

5006C-HC while the concentrator is ON, it will
automatically assume the role of backup controller. If you
insert the fault-tolerant controller module before you
power up the concentrator, the module will automatically
become the active monitor.
If a fault-tolerant controller module is active, but you want

it to be backup to the integrated controller, simply pull the
module out, then push it back in.
Monitoring the Front Panel

The front panel of the 6-Slot ONline System Concentrator with Integrated
Controller contains two buttons and five indicators (LEDs), as shown in
Figure 2-15.

Figure 2-15. Front Panel of the 6-Slot ONline System Concentrator
Table 2-4 describes the functions of the front panel buttons and indicators
(LEDs). The paragraphs that follow Table 2-4 discussthe fun ctionality of the
Reset and LED Test buttons and the Ethernet Status LEDs.
Table 2-4. The Front Panel
Button/LED
Color State Description
Name
-FT (LED) Green On Concentrator has special hardware

installed that allows you to install a
backup power supply.
Off Concentrator will not support a
backup power supply.

Table 2-4. The Front Panel (Continued)
Button/LED
Name
Reset Resets the primary power supply as

(recessed the working power supply. Note
button) that this function can only be set if
the integrated controller is the
active controller. A standby
controller will not respond to a
power reset.
Primary Green Off Indicates that the primary power
(LED) supply is not properly installed.
On Indicates that the Primary power
supply is installed and functional.
Blinking Indicates a primary power supply
failure.
Backup Green Off Indicates that a backup power
(LED) supply is not installed in the
concentrator.
On Indicates that a backup power
supply is installed and functional.
Blinking Indicates a backup power supply
failure.
Temperature Green Off Indicates that the temperature in
(LED) the concentrator is within
operating limits.
Blinking Indicates that the temperature in
the concentrator is too high.

Table 2-4. The Front Panel (Continued)
Button/LED
Name
Active Green Off Indicates that the integrated

(LED) controller is in standby mode.
Verify that the Standby LED is
illuminated.
On Indicates that the integrated
controller is monitoring system
activity, including power supply
conditions.
Standby Green Off Indicates that the integrated
(LED) controller is in Active mode. Verify
that the Active LED is illuminated.
On Indicates that the integrated
controller is in standby mode and
not actively monitoring power
supply status. A Standby
Controller actively monitors
temperature levels in the
concentrator.
The Primary, Backup, Temperature,

and Active LEDs are extinguished
on the front panel. This condition
indicates that a Fault-Tolerant
Controller Module is presently
active in the concentrator.
LED Test Initiates a test to all module LEDs
(Button) and identifies the network to
which a module is configured.
(Refer to Table 2-3 for network
check codes.)

The Reset Button
The Reset button resets the primary power supply as the working power
supply. If the ONline Concentrator is already operating from the primary
power supply, pushing this button will have no effect. Also, pushing this
button has no direct effect on the installed modules.
If a primary power supply fails, the controller will automatically switchover

to the backup power supply, provided one is installed and functional. You
can then replace the primary unit with a new power supply. The
concentrator will, however, continue to run off the backup power supply
until you press the Reset button to switch back to the primary power
supply.
The front panel power LEDs work in conjunction with the Reset button. For
example, if the primary power supply fails, the Primary LED will blink. When
you remove the faulty power supply, this LED will turn off. After you install
a new primary power supply, this LED will again blink to indicate that you
should press the POWER RESET button to reset the primary power supply
as the working power supply.
The LED Test Button

The LED Test button is used to verify:
LED operation
network (channel) assignment (see Table 2-5)
When you press this button, the module initiates a test to all modules in
the concentrator. All LEDs should respond by lighting continuously for
approximately five seconds. Any LED that does not light is defective.
After the five seconds, this diagnostic procedure continues with a network
check of all modules. The Port Status LEDs of every working module in the
concentrator should respond by blinking the number of times

representative of the network to which the module (or port) is assigned.
This information is outlined in Table 2-5.
Table 2-5. Network Check Codes
LED State Network Configuration
1 Blink Port is configured for network 1

2 Blinks Port is configured for network 2
3 Blinks Port is configured for network 3
4 Blinks Port is configured for network 4 (FDDI, Token Ring only)
5 Blinks Port is configured for network 5 (Token Ring only)
Off Port is isolated (port is operating independent of any
network)
Ethernet modules can be on any of three networks, FDDI modules on any

of four networks and Token Ring modules on any of seven networks. Note
that Ethernet network 3 is not the same as an FDDI or Token Ring network
3. In other words, a port (or module) configured for network 3 on an
Ethernet module cannot communicate with a port (or module) configured
for network 3 on an FDDI or Token Ring module.
Note: The ONline Controller is network independent and

therefore does not have a Port Status LED. All LEDs on this
module will remain illuminated during the network check
sequence.
The LED test procedure begins once you press the LED Test button.
Pressing this button while the procedure is in progress will terminate the
test. Pressing the button again will re-initiate the procedure. The network

check repeats five times. After the last sequence ends, the LEDs return to
their normal state. The entire procedure should not last more than 30
seconds.
Note that the LED test button will work regardless of whether the
integrated controller is in active or standby mode.
Ethernet Status LEDs and Dip Switches

Because Ethernet is the most popular signaling protocol used with the
6-Slot Concentrator, the front panel has both activity and collision status
LEDs for each of the three available Ethernet network channels. They
provide the following information:
Activity - blinks briefly every time a packet is passed on the network

channel
Collision - blinks briefly each time there is a collision on the network

channel
Activating by Dip Switch

If there are no network management modules in the concentrator, enable
or disable the LEDs using the three dip switches on the front panel. The
factory default settings for these switches is up (or enabled). If one of the
first three channels is inactive, or the concentrator is being used for
non-Ethernet networks, use the appropriate dip switch to disable the LEDs.
Note: If there is a network management module in the

concentrator, the dip switches are ignored.
Activating Through Network Management

If you are using EMM 3.2 or later, or TRMM 1.0 or later, the management
module automatically detects the presence of an Ethernet network channel
and activates the appropriate LEDs. If there is an older management

module (before EMM 3.2) in the concentrator, the Ethernet status LEDs will
not work, regardless of the network setting.
Using Network Management Commands

ONline network management modules provide remote network
management capabilities for the ONline System Concentrator and the
ONline modules. For full support of the integrated controller, Ethernet
Management Module Version 3.2 or later is needed. You can, however,
operate the module using EMM Version 3.1 or later software.
The following commands can be used to help manage system activity.
RESET CONCENTRATOR
Use the following command, from the ONline> prompt, to reset all
modules in the concentrator, as well as the controller:
ONline> RESET CONCENTRATOR
Note: This command resets all the modules as it reboots the

concentrator. Traffic is briefly interrupted during a reset of
the concentrator.
The following is a sample of the information reported by the management

module upon completion of the RESET CONCENTRATOR command.
CPU (regs, processor)
RAM (write verified)
DPRAM (write verified)
BER (bus error generated)
MFP (regs, timers, NMI)
LANCE (regs, internal loopback,transmit CRC,receive CRC,
collision detection)

RESET MODULE
Use the following command, from the ONline> prompt, to perform a
hardware reset of the Standby Controller (can be either integrated
controller or controller module):
ONline> RESET MODULE {slot}
where:
{slot} identifies the concentrator slot number where the Standby
Fault-Tolerant Controller Module is installed.
Note: This command cannot be used to reset the Active

Controller. Use the RESET CONCENTRATOR command to
reset the Active Controller.
The RESET MODULE command will not disrupt data flow when used to
reset the Standby Controller.
RESET POWER_SUPPLY
Use the following command, from the ONline> prompt, to reset the
primary power supply as the working power supply:
ONline> RESET POWER_SUPPLY
Note: This command performs the same function as pressing the

Reset button on the front panel of the concentrator.
In addition to initiating a switchover to the primary power supply, this

command resets the concentrator and all modules.
SHOW CONCENTRATOR
Use the following command to display information about the temperature
and power supply conditions in the concentrator:
ONline> SHOW CONCENTRATOR

module in response to the SHOW CONCENTRATOR command. Note that
the status of each field indicates normal operation.
Primary Power Supply Status: NORMAL
Backup Power Supply Status: NORMAL
Temperature Sensor Status: NORMAL
The following example reflects problems within the concentrator. As

indicated, the concentrator is operating off the backup power supply.
Primary Power Supply Status: FAULTY
Backup Power Supply Status: NORMAL
Temperature Sensor Status: OVERHEATED
Refer to the appropriate network management module installation and

operation guide for additional information on network management
features and commands.
SHOW MODULE VERBOSE

Use the following command to display information regarding the status of
the integrated controller:
ONline> SHOW MODULE 7 VERBOSE

module in response to the SHOW MODULE VERBOSE command. Note that
the status of this field indicates normal operation.
ONline> show module 7 verbose
Slot Module Version Network General Information
---- ------------ ------- ------------- -------------------
07 5000M-HCTL V1.00 N/A Active Controller Module
5000M-HCTL: ONline Hidden Controller Module
On-Board Clocks Status: OKAY
Power Distribution Board: PRESENT
Chan 1 Activity/Collision DIP Setting: ENABLED
Chan 2 Activity/Collision DIP Setting: DISABLED
Chan 3 Activity/Collision DIP Setting: DISABLED

The following example reflects a hardware failure with the controller.
Under this condition, the Active controller will assume Standby mode. A
Standby Controller will, if present, assume the Active role.
On-Board Clocks Status: FAULTY

Troubleshooting the Concentrator
Table 2-6 offers suggestions for troubleshooting typical fault conditions
detected by the ONline Controller.
Table 2-6. Troubleshooting With the Front Panel LEDs
Troubleshooting
LED State Possible Problem
Suggestions
Primary Off The Primary Power Press the LED Test button
LED is broken. to verify that the LED is
working properly.
Primary power Reinstall the primary
supply is not properly power supply and turn it
installed. on.
Blinking The primary power Verify that the outlet is
supply has failed. supplying power.
Verify that the voltage
selection switch is set to
the correct position for
your country's line
voltage.
Verify that the power
cord is plugged in at both
ends and that the cord is
appropriate for your
country's line voltage.
Verify that the power
switch is turned on.
Replace the power supply.

Troubleshooting
Suggestions
Primary Blinking The primary power Reinstall the primary

(cont.) (cont.) supply is not properly power supply and turn it
installed. on.
Backup Off The Backup Power Press the LED Test button
Power LED is broken. to verify that the LED is
working properly.
The backup power Reinstall the backup
installed. on.
Blinking The backup power See suggestions for
supply has failed. same condition to the
primary power supply.
The backup power Reinstall the backup
installed. on.
Tempera- Blinking The temperature in Verify that the fan units
ture the concentrator is are working and nothing
too high. is blocking airflow from
the front and bottom of
the concentrator.
Verify at least 1 3/4"of
space below the
concentrator for proper
air flow.
Lower the temperature in
the room.
Active Off The integrated Verify that the Standby
controller is in LED is illuminated.
standby mode.

Troubleshooting
Suggestions
The Active LED is Press the LED Test button

broken. to see if the LED is
working.
Standby Off The integrated Verify that the Active LED
controller is in active is illuminated.
mode.
The Standby LED is Press the LED Test button
broken. to see if the LED is
working.
Blinking There is a hardware Reset the controller. If this
failure in the action does not correct
controller. the problem, contact
3Com Customer Support
Organization. See
Technical Assistance to
follow.
Troubleshooting the Backplane Voltage Regulators

A power failure is reported to the controller when there is:
a failure of the power supply
a failure of the Backplane Voltage Regulator
In both cases, the failure can be identified by a blinking Power LED on the
concentrator front panel.

In general, a power supply will be responsible for a power failure. Less
frequently, the Backplane Voltage Regulator will be responsible for this
type of failure. If replacing a power supply does not correct the problem of
a blinking Power LED, you should then check the corresponding Voltage
Regulator LED:
A solid green illumination is an indication that the correct
voltage is being delivered to the backplane.
In the event of failure to the Voltage Regulator, the LED
will no longer light.
Figure 2-16 shows the Voltage Regulator LED associated with the primary
power supply, as seen through the back of the fan unit. Note that this LED
is visible on model number 5006C and model number 5006C-FT.
Figure 2-16. Voltage Regulator for the Primary Power Supply
Figure 2-17 depicts the reflection of the Voltage Regulator LED associated
with the backup power supply, as seen when the inactive backup power
supply is pulled out of the unit. This LED is only included on model number
5006C-HC-FT.
When replacing the backup power supply, make sure that the On/Off
switch on the backup power supply is in the Off (O) position, and that the
AC power cord has been disconnected from the unit and the wall outlet.

Figure 2-17. Voltage Regulator for the Backup Power Supply
If you discover that a Voltage Regulator LED is not emitting a green light,
refer to the Technical Assistance section near the end of this chapter.
Verification of Network Operation

To further ensure the ONline System Concentrator has been configured
properly, and that all network connections have been made without error,
verify that communication can be established between all segments
connected to the concentrator. Once you have verified that communication
can be established, verify that the Channel Collision and Channel Activity
LEDs on the front panel Module appear as defined in Table 2-7.

Table 2-7. Collision and Activity LEDs After Proper Network
Connection
LED Proper State
Channel Blinking. Blinks to indicate activity on the channels (networks)

Activity being used.
On. Indicates constant activity on the channel (network).
Off. Indicates no activity on the channel (network).
Channel Off. Indicates no collisions on the channel (network).
Collision
(COLL) Blinking. Indicates normal low-level collisions on the channel
(network).
If communication cannot be established between certain segments, or if

the Activity LEDs on the connected ports of the media modules do not
light, refer to the section entitled Troubleshooting in either this manual
or in the installation guide for the particular module.
Troubleshooting Front Panel Ethernet Status LEDs

If the Ethernet status LEDs on the front panel light too frequently, or if the
LEDs do not light, refer to Table 2-8 for troubleshooting suggestions.

Table 2-8. Troubleshooting Front Panel Ethernet Status LEDs
Troubleshooting
Suggestions
Activity Off There is no traffic on None

the channel (network).
If a module has been Check that the module is
configured to a set correctly to that channel
particular channel and and that the module is
the LED is off, a installed properly.
problem may exist
somewhere on the Troubleshoot the network.
network. Swap out the module to
see if this resolves the
problem.
The Activity LED is Press the LED test button to
broken. see if the LED is working.
Channel On There are constant Troubleshoot the network.
Collision collisions on the
(COLL) channel (network).

Technical Assistance
You can receive assistance for installing and troubleshooting the 6-Slot
ONline System Concentrator by calling either your 3Com reseller or 3Com
Technical Support. Be prepared to supply a representative with the
following information:
Description of the problem
Steps you have taken to try and correct the problem
Type and software version of the ONline network management

module being used
Version of software installed on your 6-Slot Concentrator
Status of the front panel LEDs
Configuration of your concentrator

(you may find it helpful to refer to the Slot Usage Chart in Appendix B
of the ONline System Concentrator Installation and Operation Guide
for a record of this information)
Screen information reporting the SHOW DEVICE command (if you

have an ONline Management module installed in the concentrator)
Refer to Appendix C for instructions how to contact Technical

Support for your product.
Where To Go From Here

Once you have made the necessary concentrator connections, and have
verified that communication has been established between all segments
connected to the concentrator, no further installation procedures are
required. Chapter 3, Maintenance, discusses what to do in the event that
the fan unit or power supply needs to be replaced.

3 Maintenance
This chapter describes the routine maintenance you should perform to keep
your 6-Slot Concentrator working at its best. It also explains how to replace
a failed power supply or fan unit. This chapter does not discuss
maintenance of the media modules designed to fit the ONline System
Concentrator. Refer to the ONline installation guides supplied with each
module for product-specific information concerning the replacement of
modules.
The following issues are addressed in this chapter:
Routine Maintenance
Power Supply Replacement
Fan Unit Replacement
Warning: There are no user-serviceable parts on either the power

supply or the fan unit. If either of these parts fail, remove
them as described in this chapter and return them to 3Com
Corporation. We recommend you keep a replacement
power supply and fan unit at your site so they are available
if needed.
Maintenance 3 - 1
Routine Maintenance
You should periodically inspect your equipment to make sure:
blank faceplates are covering slots not housing a module
the fan unit and power supply fan(s) are turning without interruption
there are no obstructions to the ventilation on the concentrator
the ONline Controller Module and other module LEDs are registering
correctly
Replacing the Power Supply (on Model Number

5006C-HC-FT)
Both the primary and backup power supplies in the fault-tolerant 6-Slot
Concentrator (model number 5006C-HC-FT) are removed and installed in
the same manner. If a power supply should fail, switchover will occur
automatically. You can replace the failed power supply while the unit is
operating without disrupting network operation.
Caution: Improper installation of the power supply could

damage the power supply.
Follow the steps below to replace a power supply:
1. Turn the On/Off switch of the failed power supply to the Off (O)
position. Unplug the power cord from the wall and the back of the
power supply.
2. Remove and save the four screws that attach the power supply to the
rear of the concentrator. Consult Figure 3-1 to verify the correct
screws to be removed.

Figure 3-1. Removing the Power Supply
3. Carefully pull the power supply out from the concentrator. Unplug
the connector on the end of the DC power cable from the pinned
connector on the power switching board.
Figure 3-2 depicts the replacement of a backup power supply on
model number 5006C-HC-FT. Figure 3-3 depicts the replacement of a
primary power supply on model number 5006C-HC-FT.
Figure 3-2. Backup Power Supply Connection to Power Switching

Board
Maintenance 3 - 3
4. Plug the connector on the end of the DC power cable (connected to
the replacement power supply) onto the pinned connector on the
power switching board, as shown in Figures 3-2 and 3-3.
Figure 3-3. Primary Power Supply Connection to Power Switching

Board
5. Make sure the cable is positioned on the right side of the power
supply, then slide the power supply into the concentrator.
6. Fasten the unit to the chassis with the four screws you removed in
Step 2.
7. Set the voltage selection switch on the back of the new power supply
to the same setting as the old power supply (or as explained in the
Selecting the Power Supply Voltage section in Chapter 2) and turn
the power switch to the Off (O) position.
8. Connect the power cord to the power supply and to the wall outlet,
then turn the power switch to the On (|) position.
If you replace the primary power supply and your unit is equipped
with a backup power supply, press the Reset button on the front
panel to reset the concentrator. If replacing the power supply does
not resolve the problem, (as indicated by a blinking LED on the front
panel) refer to Troubleshooting the Backplane Voltage Regulators in
Chapter 2.

Replacement Checkout
If you have replaced a primary power supply while the unit is operating
under power from a backup power supply, you will need to press the Reset
button on the front panel or issue the RESET POWER_SUPPLY command
from a management module to restore control to the primary power
supply.
If you have replaced a backup power supply while the unit is operating
under power from the primary power supply, the backup is immediately
ready for operation as needed.
The replacement verification procedure is divided into the following areas:
fan
power supply
front panel LEDs
Fan Verification
To verify that the fan unit and power supply fan(s) are functioning
correctly, inspect all fan units from the rear of the concentrator to ensure
that:
nothing is blocking the free flow of air from any fan
Power Supply Verification

To verify proper operation of the power supply, check the LEDs on the
Controller Module. They should appear as defined in Table 3-1.
Maintenance 3 - 5
Front Panel LED Verification
The LED(s) on the front panel will light when the unit is powered up
correctly. Normal operating conditions are defined in Table 3-1.
Table 3-1. Front Panel LEDs After Proper Power-Up
LED Proper State
-FT On (Concentrator equipped with backup power supply

capability)
Off (Concentrator not equipped with backup power
supply capability)
Primary On
Backup On (A backup power supply is installed)
Off (No backup power supply is installed)
Temperature Off
Active On (Integrated Controller is Active)
Standby Off (Integrated Controller not on Standby)
If the condition of any LED is not as shown in this chart, refer to Chapter 2
to troubleshoot the problem.

Replacing the Power Supply (on Model Number
5006C-HC)
Caution: Improper installation of the power supply could

damage the power supply.
Follow the steps below to replace the power supply:
1. Turn the On/Off switch of the failed power supply to the Off (O)
position. Unplug the power cord from the wall outlet, then from the
back of the power supply.
2. Remove and save the four screws which hold the back panel over the
fan unit. Consult Figure 3-4 to verify the correct screws to be
removed. Remove the panel. Note that the fan unit is attached to
this panel.
Figure 3-4. Removing the Panel Covering the Fan Unit
3. Disconnect the wiring harness plug (attached to the fan unit) from
the backplane (see Figure 3-5).
Maintenance 3 - 7
Figure 3-5. Unplugging the Fan Unit
4. Disconnect the connector on the end of the DC power cable from the
pinned connector on the backplane (see Figure 3-6). If necessary,
gently rock the connector to loosen the connection. Be careful not to
bend the pins on the backplane connector.
Figure 3-6. Primary Power Supply Connection to the Backplane

5. Remove and save the four screws which hold the power supply
secure to the chassis. Consult Figure 3-7 to verify the correct screws
to be removed. Carefully push the DC power cable through the open
space behind the blank panel, and pull the power supply out from
the concentrator.
Figure 3-7. Removing the Power Supply From the Chassis
6. Slide the replacement unit into the concentrator. Lead the DC power
cable under the protruding heat sink and plug the connector on the
end of the DC power cable onto the pinned connector on the
backplane, as shown in Figure 3-8.
Maintenance 3 - 9
Figure 3-8. Replacement Power Supply Connection to the Backplane
Note: Be sure that the DC power cord connector is securely

seated over all pins on the backplane connector.
7. Fasten the replacement unit to the chassis with the four screws you
removed in Step 5.
8. Reconnect the fan unit to the backplane, as shown in Figure 3-9.

Replace the back panel, securing the panel to the chassis with the
four screws you removed in Step 2.

Figure 3-9. Connecting the Fan Unit
Figure 3-10 depicts how the chassis should look once the replacement unit
has been installed.
Figure 3-10. Replacement Power Supply Installed
9. Set the voltage selection switch on the back of the new power supply
to the same setting as the old power supply (as explained in the
Selecting the Voltage Level on the Power Supply section in Chapter
2) and turn the power switch to the Off (O) position.
Maintenance 3 - 11
10. Connect the power cord to the power supply and to the wall outlet,
then turn the power switch to the On (|) position.
11. Follow the verification process described in the Replacement

Checkout section, earlier in this chapter.
Replacing the Fan Unit

Follow the steps below to replace a fan unit:
1. Remove and save the four screws that attach the fan to the rear of
the concentrator as shown in Figure 3-11.
Figure 3-11. Removing the Fan Unit
2. Carefully pull the fan unit out from the concentrator and disconnect
the wiring harness plug from the backplane, as shown in Figure 3-12.

Figure 3-12. Unplugging the Fan Unit
3. Connect the wiring harness on the new fan unit to the same plug on
the backplane from which you disconnected the old fan unit (see
Figure 3-12). Once the connection is made, the fan will begin
spinning.
4. Slide the new fan unit into the back of the concentrator and fasten it
to the unit with the four screws you removed in Step 1.
Figure 3-13 shows a rear view of the 6-Slot Concentrator with the fan unit
properly installed.
Maintenance 3 - 13
Figure 3-13. Fan Unit Installed
5. Verify that the fan unit and power supply fan(s) are functioning
correctly. Inspect all fan units from the rear of the concentrator to
ensure that:
nothing is blocking the free flow of air from any fan
Other System Components

For maintenance other than hot swap of power supply, fan, and modules
described previously in this section, the following applies:
Caution: This unit may have one or two power supply cords.
Disconnect all power supply cords before servicing to
avoid electrical shock.
Vorsicht: Dieses gert hat eine oder zwei netzverbindungen. Vor

wartung des gertes alle netzstecker ziehen um
elektroschock zu vermeiden.

A Specifications
General
Network Protocols Supported:
Ethernet/IEEE 802.3 over various media
IEEE 802.5 Token Ring over various media
ANSI FDDI
Environmental
Operating temperature: 0 to 50 C (32 to 122 F)
Storage temperature: -40 to 65 C (-40 to 149 F)
Operating humidity: less than 95%, non-condensing
Specifications A - 1
Mechanical
Dimensions: 16.7"W x 14.2"D x 6.9"H
(42.4 cm x 36.1 cm x 17.5 cm)
Weight: unloaded, with one power supply: 12 lb. (5.4 kg.)
unloaded, with two power supplies: 16.5 lb. (7.5 kg.)
loaded, with two power supplies: 25 lb. (11.3 kg.)
Power Source
90-132 VAC, 4.8 Amps
180-264 VAC, 2.3 Amps, 47-63 Hz
200 Watts Output 1000 BTU/hr
Regulatory Compliance
Safety: UL, CSA, and TUV certification
Emissions: FCC/A, VDE/B, and VCCI/1 certifications;
meets EN 55 022 (CISPR 22/A)
A - 2 6-Slot ONline System Concentrator

Accessories and Replacement Parts
Cable Tray (5000CT): 17.5"W x 18.3"D x 1.75"H
(44.5 cm x 46.5 cm x 4.5 cm)
8 lb. (3.6 kg.)
Rack Mount Kit (5006RM): 2.5 lb. (1.2 kg.)
200 Watt Power Supply (5006PS): 4.4 lb. (2 kg.)
Fan Unit (5006FN): 0.56 lb. (0.25 kg.)
Specifications A - 3
B Slot Usage Chart
The 6-Slot Concentrator has six slots, all of which are available slots for the
installation of modules. The top slot is slot number 1 and slot 6 is the
bottom slot. (In the tower formation, these slots are numbered from left to
right.) Use the chart on the next page to keep track of:
which module is installed in each slot
the network to which each module (or port) is set (1 ,2, 3, etc., or
isolated)
any general remarks, including module serial number
Store any other information on this chart that you think will be helpful
when adding new modules or when diagnosing network questions.
Slot Usage Chart B - 1

Table B-1. Slot Usage Chart (Serial Number)
Module Network
Slot Remarks
Type (# or Isolated)
B - 2 6-Slot ONline System Concentrator

C Technical Support
3Com provides easy access to technical support information through a

variety of services. This appendix describes the following services:
On-line Technical Services
Support from Your Network Supplier
Support from 3Com
Returning Products for Repair
On-line Technical Support

3Com offers worldwide product support through the following on-line
systems:
Email Technical Service
World Wide Web SiteEmail Technical Support
You can contact the Integrated Systems Division (formerly Chipcom) on the
Internet for technical support using the e-mail address
techsupp@chipcom.com.
Technical Support C - 1
World Wide Web Site
You can access the latest networking information on the 3Com World
Wide Web site by entering our URL into your Internet browser:
http://www.3Com.com/
This service features news and information about 3Com products,

customer service and support, the 3Com latest news releases, selected
articles from 3TECH , the 3Com award-winning technical journal, and
more.
You can contact the Integrated Systems Division on the World Wide Web
by entering our URL into your Internet browser:
http://www.chipcom.com/
There are links between both WWW pages to view information from all
3Com divisions.
Support from Your Network Supplier

If additional assistance is required, contact your network supplier. Many
suppliers are authorized 3Com service partners who are qualified to provide
a variety of services, including network planning, installation, hardware
maintenance, application training, and support services.
C - 2 6-Slot ONline System Concentrator

When you contact your network supplier for assistance, have the following
information ready:
Diagnostic error messages
A list of system hardware and software, including revision levels
Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, see the following
section on how to contact 3Com.
Support from 3Com

If you are unable to receive support from your network supplier, technical
support contracts are available from 3Com.
For direct access to customer service for Integrated Systems Division

products (formerly Chipcom) in:
U.S.A. and Canada - call (800) 724-2447
Asia Pacific - call (508) 787-5151
Europe - Refer to table below
Country Telephone Number Country Telephone Number

Belgium 0800 71429 Netherlands 06 0227788
Denmark 800 17309 Norway 800 11376
Finland 0800 113153 Spain 900 983125
France 05 917959 Sweden 020 795482
Germany 0130 821502 U.K. 0800 966197
Ireland 1 800 553117 U.S. 800 876-3266
Italy 1678 79489
For access to customer service for all 3Com products, call (800) 876-3266.
You can also contact the Integrated Systems Division (ISD) on the Internet
by using the e-mail address techsupp@chipcom.com.
Returning Products for Repair

A product sent directly to 3Com for repair must first be assigned a Return
Materials Authorization (RMA) number. A product sent to 3Com without
an RMA number will be returned to the sender unopened, at the senders
expense.
To obtain an RMA number for Integrated Systems Division products

(formerly Chipcom), use the following numbers.
Country Telephone Number Fax Number

U.S. and Canada (800) 724-2447 (508) 787-3400
Europe (44) (1442) 275860 No Fax
Asia Pacific (508) 787-5296 (508) 787-3400
Accessing the 3Com MIB

The 3Com Management Information Base (MIB) for the Integrated Systems
Division describes commands that enable you to manage 3Com
SNMP-based products. The MIB is available over the Internet on an
anonymous FTP server. Updates to these MIBs are released as new 3Com
products are introduced.
To access Internet versions:
1. FTP to ftp.chipcom.com (151.104.9.65).
2. Enter the login name anonymous.
C - 4 6-Slot ONline System Concentrator

3. Enter your full Internet e-mail address as the password
(for example, jdoe@company.com).
4. Change to the mib or schema directory using the cd /pub/mibs or

cd /pub/mibs/schemas command.
5. To view the 3Com MIB, OID, or schema entries, enter the dir
command.
To pause the display, press [CTRL-S].
To continue the display, press [CTRL-Q].
6. Copy the MIB, OID, or schema files to your current directory using the
appropriate command (for example, get chipcom.mib).
7. To exit the FTP session, invoke the quit command.
3Com Technical Publications

If you have comments or questions on 3Com Integrated Systems Division
Technical Publications documents, please contact the Technical Publications
group by FAX (508) 229-1551.
Index
Numerics F
3Com Bulletin Board Service (3ComBBS), C-3 Fan Unit Replacement, 3-12
Fault Tolerance
A Backup Concentrator, 1-6
Backup Power Supply, 1-5
Accessory Equipment Redundant Cable Links, 1-6
Cable Tray, 2-10 FCC notice, ii
Rack Mount Kit, 2-10
Audience of Manual, xiii I
B Installation
Backup Power Supply, 2-17
Backplane Voltage Regulators, 2-39 Cable Tray, 2-14
Backup Power Supply, 2-17 ONline Media Modules, 2-21
bulletin board service, C-3 Quick Reference, 2-8
Rubber Feet, 2-7
C Verification Procedures, 2-23
Wall Mounting, 2-10
Cable Tray Installation Requirements
Installation, 2-14 Location, 2-5
Model Number, 2-10 Power, 2-6
Rack Mount Settings, 2-13 Rack Mount, 2-6
Cable Types Table Top, 2-7
Fiber Optic, 1-1 Ventilation, 2-5, 2-8
Shielded Twisted Pair, 1-1 Wall Mount, 2-10
Thick Coaxial, 1-1
Thick coaxial, 1-1
Thin Coaxial, 1-1
Thin coaxial, 1-1
Unshielded Twisted Pair, 1-1
Controller Module
Network LEDs, 2-40, 2-42
Index 1
Rack Mount Settings, 2-13
M returning products for repair, C-4
Maintenance
Replacing the Fan Unit, 3-12 S
Replacing the Power Supply
(Model 5006C), 3-7, 3-8, 3-9, SNMP Commands, C-4
3-10, 3-11
Replacing the Power Supply T
(Model 5006C-FT), 3-2, 3-3, 3-4
Routine, 3-2 Technical Assistance, 2-43
Verification Procedures, 2-24, 3-5, 3-6 Technical Support, 2-43
MIB, C-4 technical support, C-1
Modular Design, 1-3 TriChannel Architecture, 1-8
Troubleshooting
Backplane Voltage Regulators, 2-38, 2-39
N Controller Module LEDs, 2-42
network supplier support, C-2 Technical Assistance, 2-43
O V
on-line technical services, C-1 VDE compliance, ii
P W
Power Supply Wall Mounting
Installing the Backup, 2-17 Installation, 2-10
Voltage Level, 2-20 Installation Requirements, 2-10
Voltage Regulators, 2-39, 2-40 Rack Mount Flanges, 2-10
Power Supply Replacement
Model 5006C, 3-7, 3-8, 3-9, 3-10, 3-11
Model 5006C-FT, 3-2, 3-3, 3-4
Verification Procedures, 3-5
R
Rack Mount Kit
Model Number, 2-10
Rack Mounting
Installation, 2-15
Installation Requirements, 2-6
Rack Mount Flanges, 2-16, 2-17
2 Index

Online 6-Slot System Concentrator With Integrated Controller Installation and Operation Guide

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Online 6-Slot System Concentrator With Integrated Controller Installation and Operation Guide

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ONline 6-Slot System

Concentrator with Integrated

Document Number 17-00244-3

Model Number: 5006C-HC

Cet appareil numrique de la classe A respecte toutes les exigences

Der Deutschen Bundespost wurde das Inverkehrbringen dieses Copyright Statement

ii 6-Slot ONline System Concentrator

3Com, LANplex, BoundaryRouting, LanScanner, LinkBuilder,

3Com registered trademarks are registered in the United States,

Printed on recycled paper.

6-Slot ONline System Concentrator iii

How to Use This Guide

Chapter 2 Installation, Operation and Troubleshooting

6-Slot ONline System Concentrator v

vi 6-Slot ONline System Concentrator

Appendix B Slot Usage Chart

6-Slot ONline System Concentrator vii

6-Slot ONline System Concentrator ix

x 6-Slot ONline System Concentrator

Network manager or administrator

6-Slot ONline System Concentrator xiii

Chapter 1, Introduction Introduces the principal features of the 6-Slot

Chapter 2, Installation, Operation, and Troubleshooting Provides

Chapter 3 - Maintenance Describes how to replace the fan unit and

Appendix A - Specifications Provides product dimensions, power

Appendix B - Slot Usage Chart Provides a chart to record information

Appendix C - Technical Support Lists the various methods for

xiv 6-Slot ONline System Concentrator

Text Convention Example

Key or Initial-capitalized To refresh the screen, press

6-Slot ONline System Concentrator xv

Note: Use STP lobe cables for your system.

A caution indicates a condition that may damage software or hardware:

Caution: Do not put your installation diskettes on a magnetic

A warning indicates a condition that may threaten personal safety:

Warning: Wear eye protection when performing the following

xvi 6-Slot ONline System Concentrator

17-Slot ONline System Concentrator Installation and Operation

6-Slot ONline System Concentrator Installation and Operation

ONline Management Commands Guide Provides an alphabetized

For a complete list of 3Com documents, contact your 3Com representative.

Rose, M., and K. McCloghrie, Structure and Identification of

6-Slot ONline System Concentrator xvii

This chapter introduces the 3Com 6-Slot ONline System Concentrator

The ONline System Concentrator is a modular, fault-tolerant platform for

Fiber optic cable

Unshielded twisted pair wire

Shielded twisted pair wire

Thin coaxial cable (10BASE2)

Thick coaxial cable (10BASE5)

An example of each of these cable connections is depicted in Figure 1-1.

Figure 1-1. The 6-Slot ONline System Concentrator in a

1 - 2 6-Slot ONline System Concentrator

Note: The ONline System Concentrator can be mounted in a rack

1 - 4 6-Slot ONline System Concentrator

Backup Power Supply

Backup Controller Module

synchronizing all modules

monitoring concentrator conditions (temperature, power supply

clocking and timing to the ONline Concentrator backplane

Redundant Cable Links

1 - 6 6-Slot ONline System Concentrator

Figure 1-5. TriChannel Architecture