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  • Customer Feedback Survey

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    Arnoldo López Méndez
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    This customer satisfaction questionnaire from James Fisher Subsea Excavation asks the recipient to rate their satisfaction with various criteria on a scale of 1 to 5, with 5 being totally satisfied. It collects feedback on areas like project management, delivery, quality, health and safety, and commercial management. The customer is also given an opportunity to provide remarks and request follow up contact to discuss any concerns.

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    Satisfaccion Del Cliente

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    This customer satisfaction questionnaire from James Fisher Subsea Excavation asks the recipient to rate their satisfaction with various criteria on a scale of 1 to 5, with 5 being totally satisfied. It collects feedback on areas like project management, delivery, quality, health and safety, and commercial management. The customer is also given an opportunity to provide remarks and request follow up contact to discuss any concerns.

    Copyright:

    © All Rights Reserved
    Scarica in formato PDF, TXT o leggi online su Scribd
    Segnala contenuti inappropriati
    8 visualizzazioni1 pagina

    Customer Feedback Survey

    Caricato da

    Arnoldo López Méndez
    This customer satisfaction questionnaire from James Fisher Subsea Excavation asks the recipient to rate their satisfaction with various criteria on a scale of 1 to 5, with 5 being totally satisfied. It collects feedback on areas like project management, delivery, quality, health and safety, and commercial management. The customer is also given an opportunity to provide remarks and request follow up contact to discuss any concerns.

    Copyright:

    © All Rights Reserved
    Scarica in formato PDF, TXT o leggi online su Scribd
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    di 1

    CUSTOMER SATISFACTION QUESTIONNAIRE

    James Fisher Subsea Excavation


    North Meadows
    Oldmeldrum
    Aberdeenshire, UK
    AB51 0GQ

    Dear customer, JFSE is fully committed to continual improvement within our business. Customer feedback is an
    essential part of this process; we appreciate you taking a short time to complete this questionnaire.

    Quality Rating
    Criteria
    1 2 3 4 5
    Project Management & Reporting
    Delivery of Equipment
    Quality of Service
    Quality of Product
    Health & Safety Awareness
    Environmental Awareness
    Commercial Management
    Scoring Key
    5 = Totally Satisfied 3 = Neither satisfied or 2 = Dissatisfied
    4 = Satisfied dissatisfied 1 = Totally Dissatisfied
    Remarks

    Would you like us to contact you and


    YES NO (Please tick)
    discuss any concerns you may have?

    Completed By: Date

    Please return to graham.murdoch@jfsubseaexcavation.com or mail to the address above

    From: Company Name / Address


    CUSTOMER SATISFACTION
    QUESTIONNAIRE
    ISO 9001
    Thank you for your feedback & continued support.

    UK-QD-002 Rev.2 11/15

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