REPAIR ORDER FORM SERIAL No | 84908466623

Services under this Repair Order Form are subject to Dell's standard terms & conditions, in particular the terms & conditions of service & support,
available at www.dell.comp. It is the Customer's sole responsibility to complete a backup of all existing data, software, and programs on affected
systems before receiving Services (including telephone support). Except as agreed to in writing between Customer and Dell, Dell's service offerings do
not include the loading or reloading of the Customer's application software or the Customer's data as set out in the terms and conditions of service &
support. DELL WILL NOT BE RESPONSIBLE FOR LOSS OF OR RECOVERY OF DATA, SOFTWARE, AND PROGRAMS OR DAMAGE TO DATA,
SOFTWARE AND PROGRAMS OR LOSS OF USE OF ANY COMPUTER OR NETWORK SYSTEMS.

Customer Name Company Name Customer Address

DELL DELL Company Name:JACOBS ENGINEERING INDIA PVTAddress :,KONKAN
BHAVAN,400614,H AND G HOUSE PLOT NO 12,SECTOR 11 CBD
SER Ser Tag BELAPUR,NAVI MUMBAI,PIN 400614,
84908466623 209J882
Model SLA
LATI E5450-NB-HOUSTON14FCTO NBD

Reference No Arrival MM/DD/YYYY 04/06/2017 HH:MM 14:01

Engineer Name Riyaz Ahmed Completed MM/DD/YYYY 04/06/2017 HH:MM 17:19
Engineer ID 30472906 Status Complete Incomplete
DSP Service Centre TVSE
Dell T&M//SS2 Approval Process
Dell Hours Approved _________Hrs
Dell Tech Support Approval (Agent's Name)___________________________
No Dell Part QTY Desc Faulty Part Details(Please Tick) PPID No Part Return(NPR) TYPE
Enter Relevent No within NPR Box
Faulty RNU DOA NPR POH Bulky
1 P95KW 1 CN-0P95KW-GSAD3-57A- Low value Item e.g
0FHM-A00 Screw, Latches,etc
2 PC0XY 1 xx-xxxxxx-xxxxx-xxx-xxxx-xxx Pabil
Charged to Customer/Dell
3 1N7NN 1 CN-010YHD-60362-55K- Keep Your HDD
4840-A00
4 C7K68 1 CN-0C7K68-12963-57T- Customer
0301-A00
DDD - Data Destruction
DR - Data Recovery
Issue Reported / Details of work
PSA/ePSADiags
32Bit Diags

Activity Done - System issue fixed, Working Fine. , found issue with reverse current issue so reset cable same issue check with Flash S.tag
minimum component same issue follow self heal process fail then replace all part now run psa no error found system working fine Upgrade FW / Drv
handover key user ;Part Details -Faulty : P95KW(1),1N7NN(1),C7K68(1), , RNU : NA , DOA : NA , NPR : PC0XY(1), , POH : NA
Cold Boot Done - Yes; POH - No; DTS Name - NA; Case ID - NA; Call Wrap-up / System Check - Yes; E-ROF No, Email ID - NA ; Run Mp Memory Test
Cust. Comment-; PPID: CN-0P95KW-GSAD3-57A-0FHM-A00;xx-xxxxxx-xxxxx-xxx-xxxx-xxx;CN-010YHD-60362-55K-4840-
A00;CN-0C7K68-12963-57T-0301-A00;; GOODPPID: CN0C7K681296359507A7A06;; Call handled by Name - Tech ID - Riyaz Flash Bios
Ahmed - 30472906 Cap / Collect DSET / AM
SP / TTY / AM
PWCPC
Parts Retained by Customer - POH(Parts On Hold) Yes No
Customer acknowledges and agrees that Dell owns all parts removed from the system. Customer confirms that if they retain the parts temporarily they will return the defective
parts(s) within 6 days from the completed date stated in this form and in accordance with Dell's Terms and Conditions of Service and Support. Customer agrees that if the
Original Part is not returned to Dell within the agreed time frame, an invoice will be issued to the Customer by Dell for the value of the part at Dell's current price and Customer
will be liable to pay Dell this amount invoiced.

Dell Tech Suppport Approval:

Customer Comments(Optional) Employee Details Authorised Customer Signature Company Stamp If Applicable

*Appropriate options below and provide

comments if available

1)Satisfied
2)Neutral
3)Dissatisfie Engineer Name :Riyaz Ahmed || Customer Name : Sagar ITP Job Title : , Customer's MailID :
d sagar.karande@jacobs.com
Engineer Id :30472906 || Completion Date :06.04.2017 17:19
Mail Sent To >>
sagar.karande@jacobs.com