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Account Services

Service and Price Guide with effect from 15-04-2017

Minimum Average Credit Balance


AED USD GBP/EUR
RAKvantage* 3,000 3,0001 N/A
RAKfinance* 25,000 10,000 N/A
Current Account - Personal 3,000 3,0001 3,0001
Current Account - Company 25,000 10,000 10,000
Savings Account* 3,000 3,0001 3,0001**
RAKsave* 3,000 N/A N/A

Call Deposit Account - Personal 3,000 3,0001 3,0001**


Call Deposit Account - Company 25,000 10,000 10,000**
(No interest below minimum balance)

Fixed Deposit Account 25,000 10,000 10,000


F@st S@ver* NIL NIL N/A
Evantage* NIL N/A N/A
RAKGoldInvest (Grm) N/A N/A N/A
* No interest will be paid if interest accrued is less than AED 10.
**No minimum average credit balance required for Euro Savings and Call Deposit - Personal &
Company Accounts

FD Upliftment Charges
Premature / Partial upliftment 2% less on the interest rate given at the time of
of deposit deposit for the actual period of deposit placed

Monthly charges for not maintaining minimum average balance


per month
Savings Account* 25 251 251***
RAKsave* 25 N/A N/A
RAKvantage - Personal 25 251 N/A
RAKfinance - Company 50**** 50**** N/A****
Current Account - Personal 25 251 251
Current Account - Company 50**** 50 **** 50 ****
Call Deposit Account - Personal 25 251 251***
Call Deposit Account - Company 50 15 15***
F@st S@ver NIL NIL N/A
Evantage NIL N/A N/A
RAKGoldInvest (Grm) N/A N/A N/A
* No minimum balance is required for the first 3 months on Savings & RAKsave Accounts
***No monthly charge for Euro Savings and Call Deposit - Personal & Company Accounts
Minimum balance required for a RAKelite relationship is AED 250,000 ( For additional details on
eligibility criteria please call 04 2130000 or visit www.rakbank.ae)
Minimum balance required for RAKselect banking relationship is AED 100,000 or USD 30,000
Minimum balance required for RAKprime banking relationship is AED 50,000 or USD 15,000
PPS-00326/V022017

**** Minimum monthly average credit balance of AED 25,000 required to be maintained across
all accounts in different currencies to avoid monthly charges of AED 50 or equivalent for not
maintaining average balance per month.
No charge for new to bank customers for first 3 months.
1. Amount is in AED

Page 1 of 5
Account Services (Contd.)
Service and Price Guide with effect from 15-04-2017

Other Services
Normal Wealth Management
and SME
(AED) (AED)
Teller Transaction Fee
(Business Current Account &
RAKfinance Account)*
Transactions / Month
0 to 5 Free Free
6 to 20 10 per transaction 10 per transaction
>= 21 25 per transaction 25 per transaction
*Minimum monthly average credit balance of AED 100,000 required to be maintained at
account level to avoid Teller Transaction Fee.
No charge for new to bank customers for first 3 months.

Cheque Book Issuance


(Business Current account &
RAKfinance account)*
First cheque book Nil Nil
Second cheque book (per leaf) 1 1
*Minimum monthly average credit balance of AED 100,000 required to be maintained at
account level to avoid Cheque Book Issuance Fee.
No charge for new to bank customers for first 3 months.

Request for e-statement Nil Nil


Request for physical
statement delivery 5 per statement**** 10 per statement***
***Minimum monthly average credit balance of AED 100,000 required to be maintained at
account level to avoid Physical Statement Delivery Fee.
****This is with effect from 1 Dec 2016

Closing account within


1 year - Personal 100 100
Closing account within
6 months - Business 100 200
Branch transaction charges Free Free
for Evantage & F@st S@ver
Cheque book - Personal* 25 Free
(1st Cheque Book of 25 leaves - Free)

Cheque book - Company* 50 Free
Evantage Mail a Cheque - Personal AED 5 per cheque leaf and
AED 15 for courier charges
Hold Mail facility 1,000 Annually 1,000 Annually
Certificate for Trade Licence** 250 250
Valid Trade Licence not provided 250 Monthly 250 Monthly
for more than 30 days after
expiry of existing
Account Balance Certificate - Personal 50 50
Account Balance Certificate - Company 100 50
Liability Certificate
For banking customers - Personal 100 100
For banking customers - Company 250 500
PPS-00326/V022017

For non banking customers 100 N/A


No Liability Certificate 100 100

Page 2 of 5
Account Services (Contd.)
Service and Price Guide with effect from 15-04-2017

Other Services (contd.)


Normal Wealth Management
and SME
(AED) (AED)
Audit Confirmation Report 100 100
Financial / Reference /
Letter for Real Estate 100 100
Duplicate Statement - Personal
Previous cycle Statement 25 Free
Prior to previous cycle 25*** 25***
Duplicate Statement - Company
Previous cycle Statement 50 Free
Within 12 months prior
to previous cycle 150*** 100***
Beyond a year from
previous cycle 200*** 200***
Copies of Cheques - Personal
Up to 3 months old (per item) 10 10
Over 3-12 months old (per item) 10 10
Over 1 year old (per item) 20 20
Copies of Cheques - Company
Up to 3 months old (per item) 50 25
Over 3-12 months old (per item) 100 75
Over 1 year old (per item) 250 200
Copies of letters / other documents / investigations - Personal / Company
Up to 3 months old (per item) 50 25
Over 3-12 months old (per item) 100 75
Over 1 year old (per item) 250 200
Post dated cheques held
for collection (per item) 25 20
Withdrawal / Delayed presentation
of post dated cheques held
for collection (per item) 50 50
Dormant Account Charges ****
- Personal Free Free
- Company 100 Annually 100 Annually
* Free for RAKvantage and RAKfinance Account Holders. For other currency accounts, charges
apply in AED equivalent.
** External Government Charges will be additional.
*** Per Account, Per Set
**** An account is termed dormant if there is no transaction over 1 year.

Online banking charges


Retail login Free Free
Corporate login 100 100
Reissuance of Token for
Corporate login 50 50
Standing Orders
Set up 50 50
Cancellation of Standing Order Free Free
Minor's account by debit of
PPS-00326/V022017

guardian's account Free Free


Amendment Free Free

Page 3 of 5
Account Services (Contd.)
Service and Price Guide with effect from 15-04-2017

Other Services (contd.)


Normal Wealth Management
and SME
(AED) (AED)
Balance Orders
Set up 25 Free
First Set up (Evantage to
F@st S@ver) only through
Online Banking Free Free
Cancellation of Balance Orders 25 Free
Minor's account by debit of
guardian's account Free Free
Amendment 15 Free
Charges for failure of Standing
Orders due to lack of funds
- Personal 25 25
- Company 200 200
Charge towards approved
charity payment Free Free
Direct Debit instruction Charges
Registration of Direct Debit 25 25
Charges for failure of Direct Debit
Authority due to lack of funds (Paying bank)
- Personal 25 25
- Company 250 250
Stop payment of Direct Debit
Authority Loan, Credit Cards and
Other lending products* Nil Nil
Other cancellations Nil Nil
*Note: This cannot be cancelled without the Originator Bank's confirmation
WPS
In house 25 Per file 25 Per file
Outward
Records < = 100 50 Per file 50 Per file
Records > 100 & < = 300 100 Per file 100 Per file
Records > 300 & < = 600 150 Per file 150 Per file
Records > 600 & < = 1000 200 Per file 200 Per file
Inward Free Free

GPSSA (General Pension and Social Security Authority)


Outward
Records < = 100 50 Per file 50 Per file
Records > 100 and < = 300 100 Per file 100 Per file
Records > 300 and < = 600 150 Per file 150 Per file
Records > 600 and < = 1000 200 Per file 200 Per file
RAKGoldInvest Charges
Standing Order Set up Free Free
Physical Gold Redemption 2% of the 2% of the
prevailing prevailing
value of Gold* value of Gold*
*At the buying price quoted by RAKBANK

Gold custody charge


PPS-00326/V022017

if not collected within1 month 250 Monthly 250 Monthly

Page 4 of 5
Account Services (Contd.)
Service and Price Guide with effect from 15-04-2017

Other Services (contd.)


Normal Wealth Management
and SME
(AED) (AED)
ICCS Clearing, Special Clearing & Cheque Collection AED
Cheques presented through
ICCS Clearing Free Free
Special Clearing Outward
(Paid or Unpaid) 205 205
Special Clearing Inward
(Paid or Unpaid) Free Free
Collection Cheques Outward
(Paid or Unpaid)
- Personal / Company Free/25 Free/25
Collection Cheques Inward
(Paid or Unpaid) Free Free
Stop payment of a cheque*
- Personal 50 50
- Company 200 100
*If cheques are stopped from different sets or series the charges will be applicable per set

Cheque Returned
Deposited into your account*
- Personal Free Free
- Company** 25 25
** Outward cheque returned charges will apply only in case of insufficient funds.
Delivery of returned cheque by courier for (SME) is AED 10.

Drawn on your account


(lack of available balance)
- Personal 100 100
- Company 250 250
* All charges levied by Central Bank with regard to Cheque returns will be debited to customers
account, to a maximum of AED 1,000 as per Central Bank Tariff of Charges.

Mobile Banking Services


Salary advance through Mobile 150 150
RAKdirect - Phone Banking Service
Salary advances through IVR 150 150
Cheque book - Personal* 25 Free
(1st Cheque Book of 25 leaves - Free)
Cheque book - Company* 50 Free

* Free for RAKvantage and RAKfinance Account Holders. For other currency accounts, charges
apply in AED equivalent.
PPS-00326/V022017

Page 5 of 5
Business Banking Account Services
Service and Price Guide with effect from 15-05-2017

Minimum Average Credit Balance


AED USD GBP/EUR
Business Current Account 25,000 10,000 10,000
RAKfinance*1 25,000 10,000 N/A

Call Deposit Account 25,000 10,000 10,000


(No interest below minimum balance)

Fixed Deposit Account 25,000 10,000 10,000


*1. No interest will be paid if interest accrued is less than AED 10.

FD Upliftment Charges
Premature / Partial upliftment 2% less on the interest rate given at the time of
of deposit deposit for the actual period of deposit placed

Monthly charges for not maintaining minimum average balance


per month
RAKfinance 50*2 50*2 N/A*2

Business Current Account 50*2 50*2 50*2

Call Deposit Account _ _ _

*2. Minimum monthly average credit balance of AED 25,000 or equivalent at entity level.
No charge for new to bank customers for first 3 months.
No monthly charge for Call Deposit Accounts
Other Services
(AED)
Teller Transaction Fee
(Business Current Account & RAKfinance Account)*3
Transactions / Month
0 to 5 Free
6 to 20 10 per transaction
>= 21 25 per transaction

Cheque Book Issuance


(Business Current account & RAKfinance account)*3
First cheque book Nil
Second cheque book (per leaf) 1
*3. Minimum monthly average credit balance of AED 100,000 required to be maintained at
account level to avoid Teller Transaction Fee.
No charge for new to bank customers for first 3 months.

Request for e-statement Nil

Request for physical


statement delivery 10 per statement*4
*4. Minimum monthly average credit balance of AED 100,000 required to be maintained at
account level to avoid Physical Statement Delivery Fee.

Closing account within 6 months 200


Hold Mail facility 1,000 Annually
Certificate for Trade Licence*5 250
*5. External Government Charges will be additional.

Valid Trade Licence not provided 250 Monthly


PPS-00326/V042017

for more than 30 days after


expiry of existing
Business Banking Account Services (Contd.)
Service and Price Guide with effect from 15-05-2017

Other Services (contd.)


(AED)
Balance Confirmation Letter addressed to Self
Through Digital Banking 50
Through Branches 100
Balance Confirmation Letter addressed to Auditor/Others
Through Digital Banking 100
Through Branches 200

Duplicate Statement
Previous cycle Statement Free
Within 12 months prior to previous cycle
Through Digital Banking 100
Through Branches 200*6
Beyond a year from previous cycle
Through Digital Banking 200
Through Branches 400*6
Liability Certificate 500
No Liability Certificate 100
Financial / Reference /
Letter for Real Estate 100
Copies of Cheques
Up to 3 months old (per item) 25
Over 3-12 months old (per item) 75
Over 1 year old (per item) 200
Copies of letters / other documents / investigations
Up to 3 months old (per item) 25
Over 3-12 months old (per item) 75
Over 1 year old (per item) 200
Post dated cheques held
for collection (per item) 20
Withdrawal / Delayed presentation
of post dated cheques held
for collection (per item) 50
Dormant Account Charges*7 100 Annually
Charges apply in AED equivalent.
*6. Per Account, Per Set
*7. An account is termed dormant if there is no transaction over 1 year.

Digital banking charges


Corporate login 100
Reissuance of Token for
Corporate login 50
Standing Orders
Set up 50
Cancellation of Standing Order Free
Amendment Free
Balance Orders
Set up Free
Cancellation of Balance Orders Free
Charges for failure of Standing
PPS-00326/V042017

Orders due to lack of funds 200


Charge towards approved
charity payment Free
Business Banking Account Services (Contd.)
Service and Price Guide with effect from 15-05-2017

Other Services (contd.)


(AED)
Direct Debit instruction Charges
Registration of Direct Debit 25
Charges for failure of Direct Debit
Authority due to lack of
funds (Paying bank) 250
Stop payment of Direct Debit
Authority Loan, Credit Cards and
Other lending products*8 Nil
Other cancellations Nil
*8. Note: This cannot be cancelled without the Originator Bank's confirmation
WPS
In house 25 Per file
Outward
Records < = 100 50 Per file
Records > 100 & < = 300 100 Per file
Records > 300 & < = 600 150 Per file
Records > 600 & < = 1000 200 Per file
Inward Free

GPSSA (General Pension and Social Security Authority)


Outward
Records < = 100 50 Per file
Records > 100 and < = 300 100 Per file
Records > 300 and < = 600 150 Per file
Records > 600 and < = 1000 200 Per file

ICCS Clearing, Special Clearing & Cheque Collection AED


Cheques presented through
ICCS Clearing Free

Special Clearing Outward


(Paid or Unpaid) 205

Special Clearing Inward


(Paid or Unpaid) Free

Collection Cheques Outward


(Paid or Unpaid) 25

Collection Cheques Inward


(Paid or Unpaid) Free

For foreign currency cheques, please refer to the Remittances S&P

Stop payment of a cheque*9 100


*9. If cheques are stopped from different sets or series the charges will be applicable per set

Cheque Returned
Deposited into your account (outward cheque) 25*10

Drawn on your account (inward cheque) 250


(lack of available balance)
*10. Charges for return of outward cheque will apply only in case the return is due to
insufficient funds
PPS-00326/V042017

For cheque returned for reasons other than insufficient funds a courier charge of
AED 10 would apply
Remittances
Service and Price Guide with effect from 20-10-2016

Normal Wealth Management


and SME
(AED) (AED)
Drafts / Managers Cheques
Account Holders 25 10

Cancellation fee 100* 100*


* Plus SWIFT/Telex and other bank charges.

Foreign Currency Cheques


Cheques purchased 0.125% + interest at applicable rate
(Min. 100, Max. 1000)

Cheques purchased returned unpaid 100* 100*


* Plus correspondent bank and courier charges, if any.

Cheques for collection


payable within UAE 25 25

Cheques for collection 0.125%


payable overseas/payable by us (Min. 100, Max. 1000)*
* Plus correspondent bank and courier charges, if any.
For any USD collection cheque, the correspondent bank charges are approximately USD 200/-

Cheques for collection


returned unpaid 100* 100*
* Plus correspondent bank and courier charges, if any.

Electronic Fund Transfers - Inward


Dirham Payments within UAE-
Personal/Company* AED 1 AED 1
In USD paid in USD* USD 5 Free
In foreign currency paid in AED* AED 20 Free
In foreign currency paid AED 20 Free
in foreign currency*
* Free for inward EFT representing Salary / EOSB / Pension / Allowances.

Electronic Fund Transfers - Outward


Through Online/Mobile Banking
Dirham Payments within UAE-Personal 1* 1*
Dirham Payments within UAE-Company 15* 15*
Through Branches
Dirham Payments within UAE-Personal 5* 5*
Dirham Payments within UAE-Company 25* 25*

Dirham Payments Outside UAE and


Foreign currency payments within/
outside UAE (Through Online/Mobile Banking) 30** 30**

Dirham Payments Outside UAE and Foreign


currency payments within/outside
UAE via Swift (Through Branches) 75** 50**
* Plus additional charge of AED 1/- for outward EFT within UAE (Including Standing Instructions),
other than Salary/EOSB/Pension/Allowances where all charges are remitters account.
** Plus beneficiary bank charges, if any (including Standing instructions). Additional charges will apply
where payment is to be sent with charges on remitter depending on the country/currency of payment.
Remittances (Contd.)
Service and Price Guide with effect from 20-10-2016

Normal Wealth Management


and SME
(AED) (AED)
INR Payments to India via RAKMoneyTransfer (Through Online/
Mobile/Branches)
Transfers from AED 0 500 AED 5 AED 5
Transfers from AED 500.01 - 1000 AED 10 AED 10
Transfers from AED 1000.01 & above AED 15 AED 15

PHP Payments to Philippines via RAKMoneyTransfer (Through Online/


Mobile/Branches)
Cash Transfer-Flat rate per transaction AED 20 AED 20

NPR Payments to Nepal via RAKMoneyTransfer (Through Branches)


Transfers from AED 0 1000 AED 15 AED 15
Transfers from AED 1000.01 & above AED 20 AED 20

LKR* Payments to Sri Lanka via RAKMoneyTransfer (Through Branches)


Account Transfer
Up to AED 1000 AED 15 AED 15
Above AED 1000 to 125,000 AED 20 AED 20
Above AED 125,000 AED 30 AED 30
Cash Transfer
Up to AED 1000 AED 15 AED 15
Above AED 1000 AED 20 AED 20
*Service Charge with effect from 21 March 2017
(Additional charges may apply for cancelation/stop payment/recall/reject/return)

Amendment/Cancellation/Fate enquiry of Electronic Fund Transfers


sent via swift
Account Holders 50* 25*
* Plus overseas bank charges, if any.

Foreign Currency Notes


Debit or credit account in same
currency In USD 2% 1.5%

In other currencies (GBP or EURO) 2% 1.5%


Business Banking - Remittances
Service and Price Guide with effect from 15-5-2017

(AED)
Drafts / Managers Cheques
Account Holders 10

Cancellation fee 100*


* Plus SWIFT/Telex and other bank charges.

Foreign Currency Cheques


Cheques purchased 0.125% + interest at applicable rate
(Min. 100, Max. 1000)

Cheques purchased returned unpaid 100*


* Plus correspondent bank and courier charges, if any.

Cheques for collection


payable within UAE 25

Cheques for collection 0.125%


payable overseas/payable by us (Min. 100, Max. 1000)*
* Plus correspondent bank and courier charges, if any.
For any USD collection cheque, the correspondent bank charges are approximately USD 200/-

Cheques for collection


returned unpaid 100*
* Plus correspondent bank and courier charges, if any.

Electronic Fund Transfers - Inward


Dirham Payments within UAE AED 1
In USD paid in USD* Free
In foreign currency paid in AED* Free
In foreign currency paid Free
in foreign currency*
* Free for inward EFT representing Salary / EOSB / Pension / Allowances.

Electronic Fund Transfers - Outward


Through Digital Banking
Dirham Payments within UAE 5*
Through Branches
Dirham Payments within UAE 25*

Dirham Payments Outside UAE and


Foreign currency payments within/
outside UAE (Through Digital Banking) 25**

Dirham Payments Outside UAE and Foreign


currency payments within/outside
UAE via Swift (Through Branches) 50**

* Plus additional charge of AED 1/- for outward EFT within UAE (Including Standing Instructions),
other than Salary/EOSB/Pension/Allowances where all charges are remitters account.
** Plus beneficiary bank charges, if any (including Standing instructions). Additional charges will apply
where payment is to be sent with charges on remitter depending on the country/currency of payment.
PPS-B0435/V052017
Business Banking - Remittances (Contd.)
Service and Price Guide with effect from 15-5-2017

(AED)
Amendment/Cancellation/Fate enquiry of Electronic Fund Transfers
sent via swift
Account Holders 25*
* Plus overseas bank charges, if any.

Foreign Currency Notes


Debit or credit account in same
currency In USD 1.5%

In other currencies (GBP or EURO) 1.5%

PPS-B0435/V052017