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GX2-RX200BX4-R

Quad Return Path Optical Receiver


Installation and Operation Manual
556487-001 Revision B
.
GX2-RX200BX4-R
Quad Return Path Optical Receiver
Installation and Operation Manual
556487-001 Revision B
GX2-RX200BX4-R Quad Return Path Receiver Installation and Operation Manual
ARRIS Document Number: 556487-001 Revision B
Copyright 2005, 2008, 2014 ARRIS Group, Inc. All rights reserved.

Trademarks
The capabilities, system requirements and/or compatibility with third-party products described herein are subject to
change without notice. ARRIS Enterprises, Inc. 2014 All rights reserved. No part of this publication may be reproduced
in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation)
without written permission from ARRIS Enterprises, Inc. (ARRIS). ARRIS reserves the right to revise this publication and
to make changes in content from time to time without obligation on the part of ARRIS to provide notification of such
revision or change.

ARRIS and the ARRIS logo are all trademarks of ARRIS Enterprises, Inc. Other trademarks and trade names may be used
in this document to refer to either the entities claiming the marks and the names of their products. ARRIS disclaims
proprietary interest in the marks and names of others.

ARRIS provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose. ARRIS may make improvements or changes in the
product(s) described in this manual at any time.

Revision History

Revision Date Reason for Change

B 02/28/14 Reformatted manual


Contacting ARRIS

You may contact the following departments via the ARRIS website (http://www.arrisi.com) or as
indicated below.

Customer Care
Contact Customer Care for sales and product information.

Find technical documentation in the CustomerCare 360 Documentation Center


(http://www1.arrisi.com/Video-Solutions/US-EN/Documentation-Center).

Call the Technical Assistance Center (TAC) at 888-944-HELP (888-944-4357) or


847-725-4011 24 hours a day, 7 days a week.

Get release updates and download software at https://sso.arrisi.com/admin/login.php

Technical Support
Contact Technical Support when you need assistance with installed products.

North America

Phone: 1-888-944-HELP (4357); + 1-215-323-2345 (worldwide)

Email: TAC.Helpdesk@arrisi.com

Contact TAC via email to report non-critical Severity 3 or 4 issues. Please contact the TAC
by phone at 1-888-944-4357 for Critical Severity 1 or 2 issues.

Latin America

Phone: +1-215-323-2346

Email: TAC.Helpdesk@arrisi.com

Europe

Phone: +1-215-323-2345

Email: TAC.Helpdesk@arrisi.com

Japan/Korea/Asia

Phone: No in-region numbers

Email: TAC.Helpdesk@arrisi.com

Technical Training
Contact Technical Training for inquiries at 1-888-221-9797 concerning product training. Please be
prepared to provide a list of equipment you would like training on.

Email: training@arrisi.com

556487-001 Rev B v
Repair Services
Contact Repair Services if you need to return a product for repair. Please go to the ARRIS website
(http://www.arrisi.com) and click the Support link and then click the Repair and Return link for
more information.

vi GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


Chapter 1 Introduction 1-1
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Using This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Chapter 2 Overview 2-1


Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Module Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Receiver Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Embedded Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Quick Swap Module Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Communication Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Front Panel Connectors, Indicators, and Test Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Chapter 3 Installation 3-1


Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Fiber Maintenance Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Unpacking the GX2 RX200BX4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Installing the RF Interface Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Cleaning the GX2-RX200BX4 Optical Bulkhead Fittings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Cleaning the Interface Fiber Jumper SC/APC Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Installing the GX2-RX200BX4 in the GX2-HSG* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Optical Input Level Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Inserting the SC/APC Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Power-Up and Reset Initialization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Operational Optical Input Level Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Verify the RF Output (Gain) Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Equipment Shelf Rear Panel Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Chapter 4 Operation 4-1


Operating Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Manual Gain Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Automatic Gain Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Input Optical Power Level Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
RF Test Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
RF Output Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Redundant Switch Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Embedded Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Boot Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Downloading New Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Quick-Swap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Network Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

556487-001 Rev B vii


Chapter 5 Troubleshooting 5-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Using Available Communication Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Using Only the Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Appendix A Specifications A-1

Appendix B Using the Shelf Display B-1


Display Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
SETUP Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
STATUS Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4
INFO Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4

Appendix C Status Reporting C-1

Appendix D Safety and Compliance D-1


FCC Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2

Appendix E Abbreviations and Acronyms E-1

Appendix F Warranty F-1

viii GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


C H A P T E R 1

Introduction
This chapter provides a product description and related documentation information.

Description page 1-1


Using This Manual page 1-3
Related Documentation page 1-3
Document Conventions page 1-4

Description

The OmniStar GX2 system is a complete line of headend fiber optic products designed to transport
video and data signals in Cable Access Television (CATV) systems and related applications. The
OmniStar GX2 system is flexible in its application and includes a series of modules and options that
you can select to accommodate system requirements.

This manual describes the ARRIS GX2-RX200BX4 quad return path optical receiver module, which is
used in headend and hub applications. The four receivers in the GX2-RX200BX4 share a common
digital controller, but have independent outputs. Each receiver accepts 1260 nm to 1620 nm
modulated optical input and converts it to RF in the passband from 5 MHz through 200 MHz.

Control for each receiver is done locally through the GX2-SDU100B Shelf Door Unit (SDU) or the
GX2-CM100B craft port interface. You can also perform remote monitoring and control using a
Network Management System (NMS).

Figure 1.1 illustrates a front view of the GX2-RX200BX4.

556487-001 Rev B Introduction 1-1


Figure 1.1

1 GX2-RX200BX4
Front Panel

The GX2-RX200BX4 includes the following features:

Low distortion performance

High output capability

Control outputs for RF switch operation

High isolation off mode

You can intermix different OmniStar GX2 application modules in the 16 slot GX2-HSG*. For
illustrative purposes, Figure 1.2 depicts a GX2-HSG* populated with various GX2* modules and a
GX2-CM100B control module.

Figure 1.2

Fully Populated
GX2-HSG*
Equipment Shelf

1-2 GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


Using This Manual
1
The following sections provide information and instructions to install and operate the
GX2-RX200BX4:

Chapter 1 Introduction provides a product description and related documentation


information.

Chapter 2 Overview describes the functions of the GX2-RX200BX4.

Chapter 3 Installation provides instructions on how to install the GX2-RX200BX4, clean


its optical bulkhead, and clean the fiber connector.

Chapter 4 Operation provides instructions on how to operate the GX2-RX200BX4.

Chapter 5 Troubleshooting provides general guidelines to follow for problem


resolution.

Appendix A Specifications provides general specifications for the GX2-RX200BX4.

Appendix B Using the Shelf Display provides the GX2-RX200BX4 menu structure and
information on how to use the optional SDU with display.

Appendix C Status Reporting provides information on status reporting messages for the
Element Management System and shelf display.

Appendix D Safety and Compliance

Appendix E Abbreviations and Acronyms lists the full spelling of the short forms used
in this manual.

Appendix F Warranty

Related Documentation

Related Documentation

The following documents provide information that is required for products that can be used with the
GX2-RX200BX4:

GX2-HSG* Equipment Shelf Installation and Operation Manual

GX2-CM100B Control Module Installation and Operation Manual

GX2-PSDC10D-R Power Supply Installation and Operation Manual

GX2-PSAC10D-R Power Supply Installation and Operation Manual

GX2-RX200BX4 Release Notes

Although these documents provide information that may be of interest to you, they are not required
to install or operate the GX2-RX200BX4:

GX2-RX1000B Forward Path Receiver Installation and Operation Manual

GX2-SDU100B Shelf Door Unit Installation and Operation Manual

556487-001 Rev B Introduction 1-3


GX2-OA100* Optical Amplifier Installation and Operation Manual

1 GX2-EM1000* Externally Modulated Broadcast Transmitter Installation and Operation


Manual

GX2-DM1000* Directly Modulated Forward Path Transmitter Installation and Operation


Manual

GX2-RSW200B RF Switch Installation and Operation Manual

GX2-LM1000E* 1310 Forward Path Transmitter Installation and Operation Manual

GX2-OSW10B Optical Switch Installation and Operation Manual

Return Path Level Selection, Setup, and Alignment Procedure Reference Guide

Document Conventions

Before you begin using the GX2-RX200BX4, familiarize yourself with the stylistic conventions used
in this manual:

SMALL CAPS Denotes silk screening on the equipment, typically representing front and rear
panel controls, input/output (I/O) connections, and light emitting diodes (LEDs).
* (asterisk) Indicates that several versions of the same model number exist and the
information applies to all models; when the information applies to a specific
model, the complete model number is given.
Italic type Denotes a displayed variable, a variable that you must type, or is used for
emphasis.

1-4 GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


C H A P T E R 2

Overview
This chapter describes the functions of the GX2-RX200BX4.

Introduction page 2-1


Module Description page 2-2
Receiver Paths page 2-4
Embedded Section page 2-5
Quick Swap Module Configuration page 2-5
Communication Interfaces page 2-5
Front Panel Connectors, Indicators, and Test Points page 2-5
Rear Panel page 2-7

Introduction

OmniStar GX2 equipment is designed for increased rack density, reliability, ease of operation, and
computer aided troubleshooting through extensive network management. All OmniStar GX2
application modules are accessible and replaceable from the front of the GX2-HSG* equipment
shelf, resulting in low time to repair. An installed module mates with the equipment shelf connectors
for signal interfacing and power. Fiber connections are made at the front of a module.

The OmniStar GX2 housing incorporates blind mate connectors that enable all option modules to be
hot swapped without removing the RF cables. When modules are replaced with power applied to
the equipment shelf, ensure that all laser hazard warnings provided in Chapter 3, "Installation," are
strictly enforced.

You can install the GX2-RX200BX4 in any of the sixteen universal slots in the equipment shelf. The
narrow slot on the far right is reserved for the GX2-CM100B control module.

The GX2-HSG* can have a mix of different OmniStar GX2 modules. Figure 2.1 illustrates an
equipment shelf populated with four GX2-DM1000B*, seven GX2-LM1000B*, one GX2-OA100B*,
three GX2-RX1000B*, one GX2-RX200BX4, a GX2-CM100B control module and an optional shelf
door unit (SDU) with display:

556487-001 Rev B Overview 2-1


Figure 2.1

Fully Populated
OmniStar GX2
Equipment Shelf

Table 2.1 describes a typical OmniStar GX2 equipment shelf using the GX2-RX200BX4:
Table 2.1 Minimum GX2-HSG* Equipment Shelf Configuration

Component Model Function

Equipment-shelf GX2-HSG* Rack mountable shelf that houses up to sixteen


modules, AC or DC power supplies, and a control
module

Power supply module GX2-PSAC10D-R or The GX2-PSAC10D provides shelf power in an AC


GX2-PSDC10D-R powered system; the GX2-PSDC10D provides shelf
power in a DC system

Control module GX2-CM100B Provides status monitoring and control functions.

Return receiver module GX2-RX200BX4 Quad return path receiver

Module Description

The GX2-RX200BX4 fulfills a wide range of applications by receiving, monitoring, controlling, and
converting modulated optical inputs into an RF output signal.

The GX2-RX200BX4 has four independent receivers and a common digital controller. Each receiver
accepts both 1310 nm and 1550 nm optical inputs and converts them to RF. Each receiver has an
internal RF attenuator, controlled by the embedded circuit, that sets the receiver output level.

Functions performed by the GX2-RX200BX4:

Demodulates an optical input and provides an RF output

Provides manual gain control of the RF output

Provides automatic gain control (AGC) based on optical level

Monitors parameters and reports them to the Network Management System

Provides local alarm indication by changing the color of the front panel STATUS LED

Stores module identity, operational parameters, and set up information

2-2 GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


Enables downloadable firmware for field upgrades

Controls the optional RF switch module GX2-RSW200B and GX2-RSW1000B

Optional redundant receiver with redundancy cable

Figure 2.2 provides a GX2-RX200BX4 operational overview:


2
Figure 2.2

GX2-RX200BX4
Block Diagram

Figure 2.3 illustrates front and rear side views of the GX2-RX200BX4.

556487-001 Rev B Overview 2-3


Figure 2.3

GX2-RX200BX4
Front and Rear Side
Views

ST
AT
US

RX
20
0B
X4

Part number
Model number
Serial number

Receiver Paths

Each receiver of the GX2-RX200BX4 accepts 1310 nm, 1550 nm, and CWDM wavelength optical
inputs. The optical detector of each receiver demodulates its respective optical input and provides
an RF output. Detector current is monitored by the embedded circuit and is used to determine the
received optical power.

Signal path control is provided by the variable attenuator across a 20 dB range, as determined by
three operating modes: manual gain control (MGC), Automatic Gain Control (AGC), and OFF. You
can select the operating mode from the SDU front panel, GX2-CM100 local PC port, or Network
Management System.

Directional couplers in the paths of all receivers tap off a -20 dB signal from the RF outputs for
transport to the RF test point (RF TP) through a user selectable internal switch . Individual connectors
mounted on the back panel of the GX2-RX200BX4 (Figure 2.5, Key 1) provide an RF output for each
receiver path.

2-4 GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


Embedded Section

The GX2-RX200BX4 is controlled and monitored by the microprocessor section, which performs the
following tasks:

Provides control of specified module functions.


2
Monitors module operation and reports status and alarm conditions.

Provides an interface to the GX2-CM100B control module through the GX2-HSG*


backplane to enable status monitoring and control of the module.

Provides the ability to download new firmware code into the module through a status
monitoring and control interface with minimal interruption of operation.

Quick Swap Module Configuration

The quick swap module configuration saves operators time when replacing application modules.
When selected, the system saves all previous settings for a module and then automatically
downloads those settings to a new module of the same type when it is installed in the same housing
slot. This feature works in conjunction with the GX2-CM100B module.

Detailed information regarding operating the GX2-RX200BX4 is provided in Chapter 4, "Operation."

Communication Interfaces

You can monitor the GX2-RX200BX4 locally using the GX2-CM100B in conjunction with Network
Management Software. A PC interface is available through an Ethernet port on the front of the
GX2-CM100B. Using a standard Web browser, the graphical user interface (GUI) provides a point
and click method of monitoring and controlling the shelf.

For higher level management, you can easily connect the GX2-RX200BX4 to a remote Network
Management System using the standard Ethernet SNMP interface.

See Appendix C, "Status Reporting," for specific information on alarm parameters.

Front Panel Connectors, Indicators, and Test Points

The GX2-RX200BX4 front panel provides an SC/APC bulkhead fitting for each receiver and an RF
output test point. It also includes a tri-color STATUS alarm indicator and Ethernet redundancy
connector. Alternatively, the GX2-RX200BX4/E has E2000 optical connectors.

Figure 2.4 illustrates the GX2-RX200BX4 front panel.

556487-001 Rev B Overview 2-5


Figure 2.4

Front Panel Features

Table 2.2 describes the GX2-RX200BX4 front panel features.


Table 2.2 GX2-RX200BX4 Front Panel Features

Key Function

1 There are three STATUS LED colors:


Green indicates normal operation with no alarms reported.
Yellow indicates a minor alarm is detected. A minor alarm signals an out of tolerance monitored
parameter value, but the system can operate.
Red indicates a significant error occurred or a major alarm limit was violated.
Blinking STATUS LED indicates that the receiver is accessed locally.

2 The RF TP-F type connector provides a 20 dB sample of the RF output level for each RF output through
a user selectable internal switch.

3 RJ-45 Ethernet connector for communications between two GX2-RX200BX4 modules in a redundant
pair configuration.

4 Optical bulkhead fittings that have a protective shutter for the optical input fiber connection. The top
connector is receiver input (1) and the bottom connector is receiver input (4).

5 Forced air fan that is required to circulate cooling air.

6 Slotted thumbscrew that secures the GX2-RX200BX4 to the GX2-HSG*.

2-6 GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


Rear Panel

The GX2-RX200BX4 rear panel includes air circulation outlets, RF outputs, and an edge connector
that mates to the GX2-HSG* backplane.

Figure 2.5 illustrates the GX2-RX200BX4 rear panel.


2
Figure 2.5

GX2-RX200BX3 Rear
Panel

Table 2.3 describes the GX2-RX200BX4 rear panel features.


Table 2.3 GX2-RX200BX4 Rear Panel Features

Key Function

1 G-type connector for receiver RF outputs #1 (top) through #4 (bottom). This connector mates with
the G-to-F-type adapter on the GX2-HSG*.

2 This 24 pin connector provides the interface for DC power, ground, remote control, and monitoring
functions to the GX2-RX200BX4. While this is a rear facing connector, it is located in a more forward
location immediately above the slotted thumbscrew as illustrated in Figure 2.3.

3 The guide pin and thumbscrew secures the GX2-RX200BX4 to the GX2-HSG*.

556487-001 Rev B Overview 2-7


2

2-8 GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


C H A P T E R 3

Installation
This chapter provides instructions to install the GX2-RX200BX4 receiver module, connect it to other
equipment, and verify that it is operational. To function, the GX2-RX200BX4 receiver requires a
GX2-HSG* configured with a GX2-PSAC10D-R or GX2-PSDC10D R power supply and a
GX2-CM100B control module. These modules are shipped with documentation; follow the
installation instructions in each manual to populate the GX2-HSG* equipment shelf.

Introduction page 3-1


Fiber Maintenance Kit page 3-2
Unpacking the GX2-RX200BX4 page 3-2
Installing the RF Interface Connectors page 3-2
Cleaning the GX2-RX200BX4 Optical Bulkhead Fittings page 3-4
Cleaning the Interface Fiber Jumper SC/APC Connector page 3-4
Installing the GX2-RX200BX4 in the GX2-HSG* page 3-5
Inserting the SC/APC Connector page 3-6
Power-Up and Reset Initialization page 3-7
Verify the RF Output (Gain) Signal page 3-7

Introduction

Installing the GX2-RX200BX4 in the equipment shelf requires:

Unpacking the module and recording the model number, serial number, and other related
information.

Installing the RF interface connector on the rear of the GX2-HSG* if required.

Inserting the module in an equipment shelf slot and securing it with the thumbscrew.

Cleaning the bulkhead and fiber connectors.

Measuring and connecting the input signal.

Verifying the RF output signal.

556487-001 Rev B Installation 3-1


WARNING OmniStar GX2 modules can be damaged by electrostatic discharge (ESD). The
use of an appropriate wrist ground strap is strongly recommended. A ground connection
is provided on the power supply module.

Fiber Maintenance Kit

Before performing the installation, acquire a fiber maintenance kit (Alcoa Fujikura, part number
3 C008812, ACT 1, or equivalent). See the instructions to properly use the kit. The following items are
required for proper fiber maintenance:

99% isopropyl alcohol

Lint-free anti-static wipes

Compressed filtered air

Lint-free swabs

Unpacking the GX2-RX200BX4

1. Unpack the GX2-RX200BX4 and inspect it for damage. If damaged, set it aside in its original
packing material and contact the TRC for further instructions. See Chapter 1, "Introduction."

2. Record the model number, serial number, and related information for future reference. This
information is located on the side of the module.

Installing the RF Interface Connectors

The GX2-HSG* is unique as it enables you to install the GX2-RX200BX4 in any application module
slot. To accommodate this feature, you need to install the RF interface connector/bracket assembly
provided with the GX2-RX200BX4.

To install the provided RF G-to-F connector/bracket assembly on the rear of the GX2-HSG*:

1. Locate the plate containing the two G-to-F-type connectors included in the GX2-RX200BX4
shipping carton.

2. Identify the slot that the GX2-RX200BX4 will occupy in the GX2-HSG*.

3. Hold the connector plate so that the F side of the G- to F-type connectors face outward and
the tabs are in the up position.

4. Insert the upper tabs on the mounting plate into the slots on the rear of the GX2-HSG* that
correspond to the same module slot location used for the lower connector/bracket
assembly above.

5. Snap the lower tabs on the mounting plate into the slots on the rear of the GX2-HSG*.

Figure 3.1 illustrates the RF connector bracket assemblies and their correct positions on the rear of
the GX2-HSG*.

3-2 GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


Figure 3.1

Installing the RF
Connector
Bracket/Assemblies
on the Rear of the
GX2-HSG*

The GX2-HSG* is now ready to accept the GX2-RX200BX4. However before you insert the
GX2-RX200BX4 into the GX2-HSG*, you need to perform some basic cleaning procedures on the
optical interfaces.

It is highly recommended that you perform the following cleaning procedures before you install the
GX2-RX200BX4 in the GX2-HSG*. GX2-RX200BX4 installation and routine maintenance should be
performed by properly trained personnel. In all cases, they should be aware of and observe the
following warnings associated with fiber optic receivers.

DANGER Laser Hazard! Invisible laser radiation when the module is open and the
interlock defeated. Avoid direct exposure to the beam. Do not look into the optical
connector or a fiber connected to the output of a laser module. Laser output is invisible
and eye damage can result.
CAUTION Handle fiber carefully and avoid sharp bends, strain, or pinching. Avoid
contacting the highly polished end of the exposed fiber at the connector by keeping
the protective boot in place when practical.

CAUTION Use of controls or adjustments, or performance of procedures other than


those specified herein, may result in hazardous radiation exposure.

556487-001 Rev B Installation 3-3


While some models of the GX2-RX200BX4 do not have SC/APC type connectors, cleaning
procedures similar to the following are recommended as appropriate for the connector type
installed.

Cleaning the GX2-RX200BX4 Optical Bulkhead Fittings

To ensure the specified received power of the GX2-RX200BX4 is achieved at the optical bulkhead
fittings, it is important to clean all the optical interfaces.

To clean the barrel of the optical bulkhead fitting:


3
1. Set the GX2-RX200BX4 on a clean flat surface.

2. Carefully open the shutter of the optical bulkhead fitting.

3. Gently clean the barrel of the optical bulkhead fitting with a lint free swab as illustrated in
Figure 3.2.

Figure 3.2

Cleaning the Barrel


of the Optical
Bulkhead Fitting

Cleaning the Interface Fiber Jumper SC/APC Connector

In addition to cleaning the optical bulkhead on the GX2-RX200BX4, it is also important to clean the
interface fiber jumper optical connector(s). This cleaning should be performed before you insert the
GX2-RX200BX4 into the GX2-HSG*.

To clean the interface fiber jumper SC/APC connector(s):

3-4 GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


1. Remove the protective boot from the end of the SC/APC connector.

2. Clean the tip gently with lint-free wipes moistened with 99% isopropyl alcohol.

Figure 3.3 illustrates the cleaning location.

Figure 3.3

Cleaning the SC/APC


Connector Tip

3. Dry the SC/APC connector with compressed, filtered air or use a dry, lint-free wipe.

Installing the GX2-RX200BX4 in the GX2-HSG*

You are now ready to insert the GX2-RX200BX4 into the GX2-HSG*. All slots in the GX2-HSG* are
universal and intended for the Omnistar GX2 application modules, except the narrow, right most
slot, which is reserved for the GX2-CM100B. All GX2 application modules can be installed or
removed in a powered-on or powered-off GX2-HSG*.

Figure 3.4 illustrates a fully installed, typical GX2-HSG* configuration.

Figure 3.4

ypical GX2-HSG*
configuration

To insert and power-up the GX2-RX200BX4 in the GX2-HSG*:

1. Pull on the latches at each end of the Shelf Display Unit and lower the SDU.

2. Slide the GX2-RX200BX4 fully into the designated shelf slot that contains the previously
installed G-to-F-type connector mounted on the GX2-HSG*.

3. Ensure that a firm connection is achieved with the GX2-HSG* backplane. Power is
automatically applied when contact is made with the backplane connectors.

556487-001 Rev B Installation 3-5


4. Tighten the thumbscrew at the bottom of the GX2-RX200BX4 to secure it in the GX2-HSG*
slot. You can tighten the thumbscrew firmly with your fingers or torque to 7 3 in lb.

Figure 3.5 illustrates a front view of the GX2-HSG* and the slots that guide the partially inserted
GX2-RX200BX4.

Figure 3.5

Inserting the
GX2-RX200BX4 in
the GX2-HSG*
3

Optical Input Level Check


To ensure the maximum acceptable optical input power is not exceeded for each receiver, use an
optical power meter to check the optical signal level before inserting each SC/APC connector. The
acceptable optical input power range is 18 dBm through +2 dBm.

Inserting the SC/APC Connector

To insert the SC/APC connector into the optical bulkhead fitting:

1. Carefully open the shutter of the optical bulkhead fitting.

2. Align the key on the SC/APC connector with the mating key slot of the optical bulkhead
fitting. Figure 3.6 illustrates proper SC/APC alignment with the optical bulkhead fitting:

3-6 GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


Figure 3.6

Inserting the SC/APC


Connector

3. Insert the SC/APC connector into the optical bulkhead fitting.

4. Push the SC/APC connector into the fitting until it snaps in place.

Power-Up and Reset Initialization

When the GX2-RX200BX4 is fully installed in the GX2-HSG* and power is applied, the initialization
process begins. The GX2-RX200BX4 STATUS LED completes a red-yellow-green cycle. A continuous
green LED indicates normal operating conditions. Upon initial power up of a new unit, the
GX2-RX200BX4 conforms to the factory default conditions.

With subsequent power ups the status LED completes its power on cycle, information stored in the
GX2-RX200BX4 NVM is recalled, and the unit defaults to the last stored operating settings before
power was disrupted.

Operational Optical Input Level Check


Use the SDU, local PC interface, or Network Management System to verify that the received optical
power of each receiver is within the expected range.

Verify the RF Output (Gain) Signal

For proper return path level selections, see the Return Path Level Selection, Setup, and Alignment
Procedure Reference Guide.

556487-001 Rev B Installation 3-7


Use a signal level meter or a spectrum analyzer to ensure there are RF signal outputs from the slot
occupied by the GX2-RX200BX4 receiver module. The outputs are located on the GX2-HSG* rear
panel as illustrated in Figure 3.7. As an alternative, you can use the front panel test point to verify
output levels.

Figure 3.7

Rear Panel of
GX2-HSG*
Equipment Shelf

Equipment Shelf Rear Panel Connections


Connect the RF output cables for receivers 1 through 4 to the connectors on the slot occupied by
the GX2-RX200BX4 receiver module, as illustrated in Figure 3.7.

3-8 GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


C H A P T E R 4

Operation
This chapter describes the GX2-RX200BX4:

Operating modes

Input optical power level

RF test point

RF output level

Redundant switch control

Embedded section

Downloading new firmware

Network management

Operating Modes page 4-1


Input Optical Power Level Meters page 4-2
RF Test Points page 4-2
RF Output Level page 4-2
Redundant Switch Control page 4-4
Embedded Section page 4-7
Quick-Swap page 4-8
Network Management page 4-9

Operating Modes

Each receiver in the GX2-RX200BX4 module has three operating modes: Manual Gain Control
(MGC), Automatic Gain Control (AGC), and Off. You can control each receiver independently. To set
the operating mode of a GX2-RX200BX4 receiver, use the SDU, GX2-CM100 local PC port, or
Network Management System.

556487-001 Rev B Operation 4-1


Manual Gain Control
Manual Gain Control is used to increment or decrement RF outputs in 0.5 dB steps through a 20 dB
range by varying the internal RF attenuators. The attenuator values are retained in NVM and are
restored after a power down/up or initialization sequence.

Automatic Gain Control


In automatic gain control mode, the internal RF attenuator automatically adjusts the RF output level
and compensates for changes in the optical input levels.

Off
In Off mode, the receiver RF output is minimal to enable removal of the signals from an upstream
receiver, transmitter, or set top terminal. The Off mode is also used to disable the alarms from an
4 inactive receiver.

Input Optical Power Level Meters

Each receiver has an internal optical power meter that determines the received optical power by
measuring the optical detector current. Meter readings are accessed through the SDU, GX2-CM100
local PC port, or a Network Management System. Readings are reported in optical power (dBm) so
you do not have to perform any conversions.

RF Test Points

The front panel has one RF test point connector, through which you can read the input for each
receiver. The level at the test point is 20 dB below the respective receiver RF output. You can select
the RF test point for a particular receiver using the SDU or control module.

RF Output Level

The RF output level from the GX2-RX200BX4 depends on the type of laser that is used, the RF input
level to the laser, the GX2-RX200BX4 gain setting, and the optical link loss between the laser and the
GX2-RX200BX4.

Table 4.1 lists the various laser transmitter models and the suggested input level for each one.
Table 4.1 Laser Module Input Levels

Platform Type Input Level (dBmV)

GX2-DM200 37

SG4-ITU-CHxx 23

SG4-DFBT 23

SG4-DFBT3-xxxx-CWDM 23

SG4-IFPT, EIFPT 23

SG2-DFBT 15

4-2 GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


Table 4.1 Laser Module Input Levels

Platform Type Input Level (dBmV)

SG2-DFBT3 15

SG2-IFPT, EIFPT 15

Table 4.2 shows the GX2-RX200BX4 RF output levels in dBmV. The values in parenthesis are the
recommended RF attenuator settings in the receiver to achieve optimum RF output levels. Note that
when high output powers are used and the link loss is low, high optical power levels are available
at receivers. It is recommended to add some passive optical loss to reduce the optical input power
to the receiver.

4
Table 4.2 GX2-RX200BX4 RF Output Levels (dBmV) for a Variety of Platforms and Optical Transmitters

Platform GX2 SG4000 SG2000

Transmi DM200 SG4-ITU SG4-DF SG4-DF SG4- SG4- SG2-DF SG2-DF SG2- SG2-IFP
tter B10 -CHxx BT3-xxxx BT EIFPT IFPT BT3 BT EIFPT T
CHxx -CWDM

Nominal 37 23 23 23 23 23 15 15 15 15
XMTR dBmV dBmV dBmV dBmV dBmV dBmV dBmV dBmV dBmV dBmV
Input

Nominal 10 dBm 8 dBm 3 dBm 0 dBm 0 dBm -4 dBm 3 dBm 0 dBm 0 dBm -4 dBm
Output

Optical
Link
Loss

0 Add Op Add Op Add Op 52 54 52 Add Op 52 54 52


Pad Pad Pad (17dB) (20dB) (14dB) Pad (17dB) (20dB) (14dB)

1 Add Op Add Op 54 52 52 52 54 52 52 52
Pad Pad (20dB) (15dB) (20dB) (12dB) (20dB) (15dB) (20dB) (12dB)

2 Add Op Add Op 52 52 52 52 52 52 52 52
Pad Pad (20dB) (13dB) (18dB) (10dB) (20dB) (13dB) (18dB) (10dB)

4 Add Op Add Op 52 52 52 52 (8dB) 52 52 52 52 (8dB)


Pad Pad (18dB) (11dB) (16dB) (18dB) (11dB) (14dB)

5 Add Op Add Op 52 52 (9dB) 52 52 (6dB) 52 52 (9dB) 52 52 (6dB)


Pad Pad (16dB) (14dB) (16dB) (14dB)

6 Add Op Add Op 52 52 (7dB) 52 52 (4dB) 52 52 (7dB) 52 52 (4dB)


Pad Pad (14dB) (12dB) (14dB) (12dB)

7 Add Op Add Op 52 52 (5dB) 52 52 (2dB) 52 52 (5dB) 52 52 (2dB)


Pad Pad (12dB) (10dB) (12dB) (10dB)

8 Add Op 54 52 52 (3dB) 52 (9dB) 52 (0dB) 52 52 (3dB) 52 (8dB) 52 (0dB)


Pad (20dB) (10dB) (10dB)

556487-001 Rev B Operation 4-3


Table 4.2 GX2-RX200BX4 RF Output Levels (dBmV) for a Variety of Platforms and Optical Transmitters

Platform GX2 SG4000 SG2000

9 Add Op 52 52 (8dB) 52 (1dB) 52 (6dB) 50 (0dB) 52 (8dB) 52 (1dB) 52 (6dB) 50 (0dB)


Pad (20dB)

10 55 52 52 (6dB) 51 (0dB) 52 (4dB) 48 (0dB) 52 (6dB) 51 (0dB) 52 (4dB) 48 (0dB)


(20dB) (18dB)

11 53 52 52 (4dB) 49 (0dB) 52 (2dB) 46 (0dB) 52 (4dB) 49 (0dB) 52 (2dB) 46 (0dB)


(20dB) (16dB)

12 52 52 52 (2dB) 47 (0dB) 52 (0dB) 44 (0dB) 52 (2dB) 47 (0dB) 52 (0dB) 44 (0dB)


(19dB) (14dB)

4 13 52 52 52 (0dB) 45 (0dB) 50 (0dB) 42 (0dB) 52 (0dB) 45 (0dB) 50 (0dB) 42 (0dB)


(17dB) (12dB)

14 52 52 50 (0dB) 43 (0dB) 48 (0dB) 40 (0dB) 50 (0dB) 43 (0dB) 48 (0dB) 40 (0dB)


(15dB) (10dB)

15 52 52 (8dB) 48 (0dB) 41 (0dB) 46 (0dB) 48 (0dB) 41 (0dB) 46 (0dB)


(13dB)

16 52 52 (6dB) 46 (0dB) 39 (0dB) 44 (0dB) 46 (0dB) 39 (0dB) 44 (0dB)


(11dB)

17 52 (7dB) 52 (4dB) 44 (0dB) 37 (0dB) 42 (0dB) 44 (0dB) 37 (0dB) 42 (0dB)

18 52 (5dB) 52 (2dB) 42 (0dB) 35 (0dB) 40 (0dB) 42 (0dB) 35 (0dB) 40 (0dB)

19 52 (3dB) 52 (0dB) 40 (0dB) 40 (0dB)

20 52 (1dB) 50 (0dB) 38 (0dB) 38 (0dB)

21 51 (0dB) 48 (0dB) 36 (0dB) 36 (0dB)

22 49 (0dB) 46 (0dB)

23 47 (0dB) 44 (0dB)

24 45 (0dB) 42 (0dB)

25 43 (0dB) 40 (0dB)

26 41 (0dB) 38 (0dB)

Redundant Switch Control

For improved path and equipment redundancy, the GX2-RX200BX4 provides muting of secondary
outputs and inter-module communications to signal failures. This feature allows the use of a simple
RF power combiner/coupler to enable redundancy and eliminates the need for an external RF switch.
In this configuration, the user designates one module (all four receiver circuits) as Primary (Master)
and another module as Secondary (Slave). An RF power combiner/coupler combines both primary
and secondary outputs. Under normal conditions, the primary receiver is on and the secondary
receiver is off. When the received optical power of the primary receiver drops below a user

4-4 GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


selectable threshold, the primary receiver turns off and signals the secondary receiver to turn on. If
the optical power in the primary receiver rises above the threshold by 0.8 dB for the user selectable
revert time, the primary receiver turns on and the secondary receiver turns off.

You can use the GX2-RX200BX4 in conjunction with a GX2-RSW200B RF switch for redundant return
paths. The RF switch has two inputs, one from the primary GX2-RX200BX4 and the other from the
secondary GX2-RX200BX4. Normally, the RF switch passes the primary signal and switches to the
redundant signal when problems are detected in the primary receiver. Each receiver of the
GX2-RX200BX4 communicates with the GX2-RSW200B through a control signal multiplexed onto
the RF signal line. A change in the DC impedance of the output indicates a state of change to the RF
switch. Normal RF performance is not affected since the AC impedance maintains 75 Ohms.

When the received optical power of the primary receiver drops below a user selectable threshold,
the receiver signals the GX2-RSW200B to switch to the redundant path. If the optical power rises
above the threshold by 0.8 dB for the user selected revert time, the GX2-RSW200B is signaled to
switch back to the primary input. (You can also set the GX2-RSW200B for non revert mode which 4
requires a manual intervention to cause the reversion.) For further details on GX2-RSW200B modes
and operation see the GX2-RSW200B Installation and Operation Manual. You can set the threshold
to any optical input level within most of the receiver's normal operating range. The upper input
power range is slightly restricted to keep threshold hysteresis from preventing recovery.

When using two GX2-RX200BX4 modules in redundant configuration, follow the procedure listed
below:

1. Connect the two GX2-RX200BX4 modules together using a straight Ethernet RJ45 cable. The
RJ45 cable can be up to 100 feet long.

2. Connect the RF output of each receiver to the corresponding RF combiner or GX2-RSW


switch.

3. Set the primary module configuration to "Master."

4. Set the master unit switch mode to "Alarm and Switch."

5. Set the master unit's revert time and optical threshold levels to "Switch Mode Threshold."

6. Set the redundant module configuration to "Slave."

7. Set the slave unit's switch mode to "Alarm and Switch."

8. Set the slave unit's revert time and optical threshold level to "Switch Mode Threshold."

If you are using a redundant receiver, ensure that the slave (redundant) receiver has good optical
power. If the master (primary) receiver's optical power falls below the set threshold, it issues a minor
alarm, indicates output 1 switched and turns off. It will turn on again and display output 1 returned
after the optical power is restored and the user selected revert time is passed.

If the optical power in the redundant receiver (slave) falls below the switch mode threshold limit,
the module issues an alarm for that particular receiver.

When two GX2-RX200BX4 receivers are set in redundant configuration, revert time and the optical
threshold level of both the master and slave receiver is very important if the optical power falls
below the Set threshold in both receivers. If the optical level in the primary receiver falls below the
set threshold, the primary receiver turns off and the corresponding slave receiver turns on. If the
primary receiver's optical power recovers, it turns on after the selected revert time.

556487-001 Rev B Operation 4-5


With firmware version K of the receiver, removing the optical power is from the master in a
master/slave redundant configuration causes the master to report that the RF is still on when in fact,
it is off.

Table 4.3 shows the redundancy functionality of a pair of master (primary) and slave (redundant)
GX2-RX200BX4 receivers.
Table 4.3 GX2-RX200BX4 Redundancy Functionality

Optical Input and RJ45 Conditions RF OUTPUT

Primary (Master) Redundant RJ45 Cable Primary RF Out Redundant RF


Optical Input (Slave) Optical Out
Input

Good Good Connected ON Off


4
Good Good Disconnected ON Off

Good Below Set Connected ON Off

Good Below Set Disconnected ON Off

Below Set Good Connected Off ON

Below Set Good Disconnected Off Off

Below Set Below Set Connected Off Off

Below Set Below Set Disconnected Off Off

Recovers Good Connected Turns on Turns on

Recovers Good Disconnected Turns on Off

Recovers Below Set Connected Turns on Off

Recovers Below Set Disconnected Turns on Off

Good Recovers Connected ON Off

Good Recovers Disconnected ON Off

Below Set Recovers Connected Off Turns on

Below Set Recovers Disconnected Off Off

Good Good Reconnected ON Off

Good Below Set Reconnected ON Off

Below Set Good Reconnected Off Turns on

Below Set Below Set Reconnected Off Off

4-6 GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


Embedded Section

The microprocessor section contains memory to hold two separate banks of operating firmware:
factory code and download code. Factory code is programmed into the module at the factory and is
read only. Download code can be changed or updated by downloading new firmware, as described
below.

The microprocessor internal memory also stores module information and calibration data that is
programmed at the factory.

The microprocessor contains an analog to digital (A/D) converter that controls and monitors module
operation. The module communicates to the GX2-CM100B control module through the GX2-HSG*
backplane.

Boot Operation 4
When the module is powered on or reset, the microprocessor boots up and begins operating. The
microprocessor determines which operating firmware bank to use factory code or download code.
It then verifies the integrity of the selected bank code by performing a cyclic redundancy check
(CRC). If the CRC indicates the firmware is error free, the microprocessor begins operation using
that firmware code.

After the boot up completes successfully, the front panel LED enters an initialization sequence.

If the CRC indicates errors in the firmware, the microprocessor checks to ensure that the other bank
contains valid firmware. The microprocessor verifies the CRC of the code in the other bank and, if
error free, begins operating with that firmware.

If an error occurs during the boot up, the STATUS LED illuminates red and an alarm message
indicating which bank failed is sent to the NMS.

If both banks fail the CRC test, the microprocessor stops operating and the receiver STATUS LED
blinks red to indicate that the boot up failed. The module continues to pass signal without
microprocessor control.

Downloading New Firmware


The GX2-RX200BX4 can store up to two sets of firmware programs, which you can download
through the NMS. When the download is complete, the GX2-RX200BX4 uses the new firmware for
each subsequent boot up. You also have the option of selecting and using any stored set of firmware
code at each boot up.

The NMS enables you to view the following information about the firmware programs stored in the
GX2-RX200BX4:

Firmware revision level

Firmware code CRC

Which set of firmware will run at the next boot up

You have the option of selecting a specific module or all modules of the target type for download.
After you select all of the options, you can initiate the download.

To download firmware, the NMS must be running and communicating with the GX2-CM100B. The
GX2-CM100B and the NMS perform the following tasks to download the new firmware:

556487-001 Rev B Operation 4-7


The NMS reads the firmware download file you selected and verifies the program code
CRC. The software reads the target module type and firmware revision to be downloaded
from the file and displays this information for your verification.

The Network Management System transfers the download firmware and selected options
to the GX2-CM100B. The GX2-CM100B verifies that the firmware was transferred correctly
and that the selected options are valid. If the GX2-CM100B detects any errors it responds
with an error message to the NMS. From this point on, the firmware download is handled
exclusively by the GX2-CM100B.

Following firmware verification, the GX2-CM100B begins the firmware download to the
target modules. It monitors the programming of new firmware and reports any errors. It
also sends a message informing the NMS that the firmware download was successful.

The GX2-CM100B is now ready to reset the GX2-RX200BX4 to run the new firmware
4 program. You can determine whether the reboot is immediate or occurs at a later time
following the issuance of a reset command. This option enables you to choose between
immediate, delayed, or scheduled reboots.

The GX2-RX200BX4 continues to operate normally during a firmware download, which is


transparent to you and the NMS.

Refer to the GX2-CM100B Control Module Installation and Operation Manual for additional
information regarding the downloading of firmware.

Quick-Swap

The Quick-Swap feature reduces down time by eliminating the need to manually reconfigure
replacement application modules of the same type in the same housing slot. Replacement modules
are recognized and updated with settings stored by the GX2-CM100B control module. This feature
is particularly useful in the event of module failure.

The following module-specific parameters are contained in the Quick-Swap message sent from the
GX2-CM100B to the GX2-RX200BX4:

Module Alias

Mode setting

Wavelength setting

Attenuation setting

Alarm mode

Alarm threshold (for all 4 receivers)

Module configuration

Revert time

Test point selection

4-8 GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


The GX2-RX200BX4 reads the Quick-Swap message from the GX2-CM100B, automatically resets,
and re initializes itself to the same configuration as contained in the message. If the Quick-Swap
message intended for the GX2-RX200BX4 is sent to another type of module, the command is rejected
and the module information is not replaced.

Instructions for selecting and implementing the Quick-Swap mode are provided in the GX2-CM100B
Control Module Installation and Operation Manual.

Network Management

The receiver module monitors selected parameters during operation and compares the
measurements to a table stored in memory. This table defines high and low limits, as well as STATUS
LED indication if a fault occurs. When a measurement exceeds the alarm limit, the appropriate status
LED is illuminated and the fault is reported to the control module. You can use the SDU, local PC
interface, or NMS to further isolate the fault condition. 4

Table 4.4 lists the status LED indications for given parameter conditions.
Table 4.4 Status LED Indications for Given Parameter Conditions

Parameter Condition Status LED

All No alarms Green

Optical Power The level is greater than or equal to the major high limit or the Red
level is less than or equal to the major low limit.

Redundant Switch The received optical power level is less than the redundant Yellow
Threshold Alarm switch threshold point a minor alarm is generated.

Module Current The level is greater than or equal to the major high limit or the Red
level is less than or equal to the major low limit.

Module Current The level is greater than or equal to the minor high limit or the Yellow
level is less than or equal to the minor low limit.

Module Temp The level is greater than or equal to the major high limit or the Red
level is less than or equal to the major low limit.

Module Temp The level is greater than or equal to the minor high limit or the Yellow
level is less than or equal to the minor low limit.

Alarm CRC + CAL CRC Data A major alarm is reported when the module cyclic redundancy Red
check (CRC) information stored in the Non-volatile Memory at
the factory is not correct.

Factory Data CRC A minor alarm is reported when an error is detected calculating Yellow
the factory data CRC.

FLASH Status A major alarm is reported when an error is detected while Red
downloading firmware to the module.

Boot Status A major alarm is reported when the module fails to boot Red
properly using the desired firmware code (either factory
program or downloaded program).

Redundancy cable missing Cable disconnected. Yellow


(in slave receiver)

556487-001 Rev B Operation 4-9


Table 4.5 lists the firmware functions and parameters accessible through the NMS, SDU, or local PC
interface.
Table 4.5 Firmware Accessible Functions and Parameters

Parameter Control Status

Optical power monitor X

Attenuator setting (.5 dB steps from 0 to 20 dB) X

+5V current @ fan supply input X

+12V current X

Internal module temperature X

4 Optical power switch point X

Optical power switch moder X

Module mode X

Redundancy mode X

Aliasing name X

Redundancy cable status X

Wavelength selection (1270 to 1610 nm at 20 nm X


intervals)

Module boot status X

Module flash status X

Module hardware status X

Calibration data, CRC status X

Alarm limit data CRC X

Factory default X

Table 4.6 lists the factory-set default values in the GX2-RX200BX4.


Table 4.6 SG2-RX200BX4 Default Values

Parameter Default Value

Attenuator 10 dB

Mode Manual

Module configuration Master

Revert time 1 sec.

Test point select One

Optical power for RF switch threshold -18 dBm

RF switch mode (off, alarm only, alarm and switch Off

4-10 GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


Table 4.6 SG2-RX200BX4 Default Values

Parameter Default Value

Optical wavelength (1310, 1550) 1550 nm

Alias Quad Return RX

Reset to factory default Off

556487-001 Rev B Operation 4-11


4

4-12 GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


C H A P T E R 5

Troubleshooting
This chapter provides troubleshooting procedures for the GX2-RX200BX4.

Introduction page 5-1


Using Available Communication Options page 5-2
Using Only the Status LED page 5-3

Introduction

You can use the procedures to correct minor problems or better define the malfunction. If the error
condition cannot be corrected, contact the Technical Support. Before you call, record the following
information:

ARRIS Product Model (e.g. GX2-RX200BX4)

ARRIS Part Number (e.g. 542156-001-00)

Serial Number (e.g. F08xxxxxxxxx)

Alarm messages

Operation mode

Reported optical input power level

Actual optical input power level (measured with external optical power meter)

The GX2-RX200BX4 is a self-contained unit; therefore, when a problem is diagnosed within the
module, you must return the entire GX2-RX200BX4 for repair. See "Contacting ARRIS" at the
beginning of this manual for information on how to return equipment..

556487-001 Rev B Troubleshooting 5-1


Using Available Communication Options

Table 5.1 lists the troubleshooting checks available and identifies the reported alarm condition
displayed through the optional SDU, network management system, or local access port.

To use Table 5.1, refer to the appropriate row and column in the table. Perform the necessary checks
and make any suggested adjustments to resolve the problem. If the problem persists, note the value
in the "Reported Value" column. This information is useful when seeking additional help from
Technical Support.
Table 5.1 Troubleshooting Using Available Communication Options

Alarm Condition Status LED Reported Corrective Action


Indication Value

Optical Power 14 major Red The optical input level to the receiver is too high.
high alarm Make sure that the optical input level is within the
specification and reduce if necessary.

5 Optical Power 14 major Red The optical input level to the receiver is Low. Make
low alarm sure that the optical input level is within the
specification.

Output Switched Alarm 1-4 Yellow The optical input level to the receiver is below set
minor alarm point. Make sure that the Switch Mode Threshold
set point is right and the optical input level is
within the specification.

Redundancy Cable Yellow Module is in Slave mode and the redundancy cable
Missing-minor alarm is bad or disconnected. Check the RJ45 cable
between master and slave receivers.

Fan Current- major low Red Potential problem with the fan or fan circuitry. If
alarm the ambient temperature is greater than +25C,
verify that the fan is functioning. Contact the
Technical Support.

Fan current-major Red Potential problem with the fan or fan circuitry. The
high alarm failure may be a locked rotor on the fan. Ensure
that the fans are free from dirt or debris. If the
ambient temperature is greater than +25C, verify
that the fan is functioning. Contact Technical
Support.

12 V current-major Red Potential problem with the RF circuitry. Contact


low alarm Technical Support.

12 V current-minor Yellow Potential problem with the RF circuitry. Contact


low alarm Technical Support.

12 V current-major Red Potential problem with the RF circuitry. Contact


high alarm Technical Support.

12 V current-minor Yellow Potential problem with the RF circuitry. Contact


high alarm Technical Support.

5-2 GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


Table 5.1 Troubleshooting Using Available Communication Options

Alarm Condition Status LED Reported Corrective Action


Indication Value

Module Red The ambient operating temperature is too low.


temperaturemajor low Using the SDU, network management system, or
alarm local access port, verify that the on-board module
temperature is within specifications. If not, see if
the ambient temperature outside the
GX2-RX200BX4 is too low. If the alarm persists,
contact Technical Support.

Module Yellow The ambient operating temperature is too low.


temperature-minor Using the SDU, network management system, or
low alarm local access port, verify that the on-board module
temperature is within specifications. If not, see if
the ambient temperature outside the
GX2-RX200BX4 is too low. If the alarm persists,
contact Technical Support.
5
Module Red The ambient operating temperature is too high.
temperature-major Using the SDU, network management system, or
high alarm local access port, verify that the on-board module
temperature is within specifications. If not, see if
the ambient temperature outside the
GX2-RX200BX4 is too high. If the alarm persists,
contact Technical Support.

Module Yellow The ambient operating temperature is too high.


temperature-minor high Using the SDU, network management system, or
alarm local access port, verify that the on-board module
temperature is within specifications. If not, see if
the ambient temperature outside the
GX2-RX200BX4 is too high. If the alarm persists,
contact Technical Support.

Using Only the Status LED

Table 5.2 lists the troubleshooting checks you can perform using the STATUS LED only. It is assumed
that an SDU, network management system, or local access port are not available. If these additional
options are available, this table can be used in conjunction with Table 5.1.

To use Table 5.2, identify the symptom and then perform the checks in the order listed under that
symptom. For example:

If the front panel STATUS LED is yellow, indicating a minor alarm, go to the yellow column.

Find and perform that check (Verify SC/APC connector...)

Continue performing all checks in the yellow column, in the order given, to help identify
the cause of the minor alarm and if possible, fix the problem.

556487-001 Rev B Troubleshooting 5-3


Table 5.2 Troubleshooting Using Status LED Only

Symptom

Status LED Indication Poor RF


Re-
Flash- Red Yellow Not Lit sponse Corrective Action
ing Red

Microprocessor boot up failure. Reseat the GX2-RX200BX4 in the GX2-HSG*


slot or in a known good slot. If still flashing red, return the GX2-RX200BX4 for
repair.

Check the STATUS LEDs on other GX2 application modules in the GX2-HSG*. If
they are not lit, verify that power is applied to the system.

Check the STATUS LEDs on other GX2 application modules in the GX2-HSG*. If
they are also red, a possible GX2 system-powering problem may exist.
Perform the following checks before contacting Technical Support.
5
Check the STATUS LEDs on other GX2 application modules in the GX2-HSG*. If
they are also yellow, a possible system powering problem may exist. Perform
the following checks before contacting Technical Support.

The optical input level to the receiver is too high or too low, below set point.
Make sure that the Switch Mode Threshold set point is right and optical input
level is within the specification.

Module is in Slave mode and the optical power to the module is bad.

Module is in Slave mode and the redundancy cable is bad or disconnected.


Check the RJ45 cable between master and slave receivers.

12 V Current is too low or too high. Potential problem with the RF circuitry.
Contact Technical Support.

Observe the ambient operating temperature. If 40C or above, verify that the
fan on the front panel is running. This may specifically indicate a problem
within the GX2-RX200BX4. Contact Technical Support.

Verify that the GX2-RX200BX4 is seated correctly in the equipment shelf and
the thumbscrew is fully tightened.

Reseat the GX2-RX200BX4 by removing it and reinstalling it in its designated


GX2-HSG* slot.

Verify that there is good input optical power. Verify that the interface
connector and optical bulkhead connector on the GX2-RX200BX4 are clean.
See Chapter 3, Installation and Setup, for the cleaning procedure. Ensure
that you follow all safety precautions when cleaning the interface connector
and optical bulkhead.

Check for proper optical input-signal level. Check for a proper signal from
transmitter. Check for a proper RF signal at TP. Check RF connectors and
cables.

Relocate the GX2-RX200BX4 to a known good GX2-HSG* slot.

Contact Technical Support for additional support.

5-4 GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


A P P E N D I X A

Specifications
This appendix provides technical specifications for the GX2-RX200BX4 Quad Return Path Optical
Receiver.

Specifications for the GX2-RX200BX4 are valid over the given bandwidth and operating temperature
range listed in this section. The current ARRIS Product Catalog may contain additional information
not listed below.
Table A.1 RF Characteristics

Parameter Specification

RF bandwidth 5 MHz to 200 MHz

Rf Output Level +52 dBmV @ -10 dBm optical input level @ 20% OMI

Gain control range 20 dB

Maximum gain 52 dB (@ min. attenuation)

Nominal gain 42 dB (attenuator at mid setting)

Channel loading 35 MHz of data

RF output test point user selectable 20 dB 0.5 (relative to RF output ports)

RF output return loss 16 dB minimum @ nominal gain (14 dB minimum at max. gain) (5
200 MHz)

RF flatness 1.0 dB p-p @ nominal gain (5 to 85 MHz); 1.2 dB p-p @ nominal gain
(5 to 200 MHz)

RF output impedance 75 ohms

OFF mode attenuation >50 dB

RF connector types RF outputs: F-type using supplied G- to F- back-plane adapter;


test point: F-type

556487-001 Rev B Specifications A-1


Table A.2 Optical Characteristics

Parameter Specification

Optical input power range 18 dBm to +2 dBm

Optical wavelength 1260 nm 1620 nm

Optical connector types SC/APC or E2000

Eye protection Optical safety shutter

Table A.3 Power

Parameter Specification

Power consumption 13 W maximum

Table A.4 General

Parameter Specification

Dimensions 1 W 5.9 H 15 D (2.5 cm 15 cm 38 cm)

Weight 2.0 lbs. (1 kgs)

Mounting GX2-HSG* equipment shelf

Operating temperature range 20C to +60C (-4F to +140F)

Storage temperature range 40C to +85C (-40F to +185F)

Visual interface Tri-colored status LED

Data/control interface Serial Peripheral Interface (SPI) to control module

Table A.5 Models

Model Number Description

GX2-RX200BX4-R Quad return path receiver module, SC/APC optical connector

GX2-RX200BX4/E-R Quad return path receiver module, E2000 optical connector

A-2 GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


A P P E N D I X B

Using the Shelf Display


This appendix provides the following information for using the optional GX2-SDU100B with display:

Navigating through the display

The menu structure

Display Navigation

Table B.1 identifies the procedure for navigating through the GX2-RX200BX4 menus using the
optional SDU with display.
Table B.1 Using the GX2-RX200BX4 Menus

TO: USE:

Scroll to the GX2-RX200BX4 menu Press the up or down arrows to scroll to the slot menu where
the GX2-RX200BX4 is located. The LED on the module flashes
when its menu is shown on the SDU.

Enter the GX2-RX200BX4 menu Press the right arrow.

Scroll through the LEVEL 1 menus Press the up or down arrows to scroll to the SETUP MENU,
STATUS MENU, or MODULE INFO menu.

Enter a LEVEL 2 menu from a LEVEL 1 menu Press the right arrow. Then press the up and down arrows to
scroll through the level two menu.

Change a parameter value Press the right arrow to enter edit mode.

Use the up and down arrows to change the value.

Press ENTER to save the new value or press the left arrow to exit
edit mode without changing the value.

If you press no key for 10 to 15 seconds, you exit edit mode


with the value unchanged.

Go up from LEVEL TWO to LEVEL ONE Press the left arrow.

556487-001 Rev B Using the Shelf Display B-1


Menu Structure

The following subsections provide the menu structure:

Menu items shown with a ">" have user selectable values or are text fields that can be
edited by the user.

Menu items shown with a ":" only provide information or status to the user and cannot be
changed.

If the GX2-CM100B is in the same chassis as the GX2-RX200BX4, is in read only mode, and you make
an attempt to edit a parameter, the following error message appears: "INVALID, READ ONLY MODE
ACTIVE."

The following subsections provide the menu structure. Factory defaults are shown in bold.

B-2 GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


SETUP Menu
The following menu tree shows the SETUP Menu for the GX2-RX200BX4 receiver. The default values
are shown in bold.

556487-001 Rev B Using the Shelf Display B-3


STATUS Menu
The following menu tree shows the STATUS Menu for the GX2-RX200BX4 receiver (dBm).

INFO Menu
The following menu tree shows the INFO Menu for the GX2-RX200BX4 receiver.

B-4 GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


A P P E N D I X C

Status Reporting
This appendix provides a list of the GX2-RX200BX4 events monitored by the Element Management
System.

Table C.1 identifies all of the EMS event messages, display messages on the SDU, associated Status
LED color, and describes the event.

Table C.1 GX2-RX200BX4 Status Reporting/Event/Alarm Messages

EMS Event Message SDU Display Message Status Event


LED

Optical Power Major Alarm Optical Power Alarm Red Optical power is either above 3 dB or below -19 dB.

Module Temperature Major Module Temperature Alarm Red Internal module temperature is less than -30C or
Alarm greater than 75C.

Module Temperature Minor Module Temperature Alarm Yellow Internal module temperature is less than -25C or
Alarm greater than 70C.

Fan Current Major Alarm Fan Current Alarm Red +5V Fan current exceeds the nominal operating point
by 40mA or goes below 50mA

12V Current Major Alarm 12V Current Alarm Red +12V supply current is greater than 950mA or less than
5mA

12V Current Minor Alarm 12V Current Alarm Yellow +12V supply current is greater than 900mA or less than
10mA

Bank 1 Boot Major Boot Alarm Red Fails to boot using bank 1.

Bank 0 Boot Major Boot Alarm Red Fails to boot using bank 0.

Flash Error Major Alarm Flash Error Alarm Red Fails to erase or program alternate flash bank.

Calibration CRC Major Alarm Calibration CRC Alarm Red Fails to Calculating the Calibration Data CRC.

Factory Data CRC Minor Factory Data CRC Alarm Yellow Fails to verify stored factory data (i.e., serial number).
Alarm

Alarm Data CRC Major Alarm Alarm Data CRC Alarm Red Fails to verify stored alarm limits. Alarm reporting is
stopped.

Redundancy Cable Alarm Redundancy Cable Missing Yellow Missing or disconnected Redundancy cable between
Master and Slave Module.

Slave Mode Alarm Invalid, module in Slave Mode N/A In Slave mode, invalid to change one of the module's
mode status.

556487-001 Rev B Status Reporting C-1


Table C.1 GX2-RX200BX4 Status Reporting/Event/Alarm Messages

EMS Event Message SDU Display Message Status Event


LED

Side Status Alarm Invalid, This side is off N/A In AGC mode, invalid to change one of the module's
attenuation status.

Output Switch Alarm Output Switch Alarm Yellow Redundant configuration, in Alarm and Switched mode,
switched to Master or Slave receiver due to bad Input
optical power in the other side.

Reset to Factory Default Reset to Factory Default N/A User selected to reset parameters to factory defaults.

C-2 GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


A P P E N D I X D

Safety and Compliance

CAUTION: These servicing instructions are for use by qualified personnel only. To reduce the risk
of electrical shock, do not perform any servicing other than that contained in the installation and
troubleshooting instructions unless you are qualified to do so. Refer all servicing to qualified service
personnel.

Special Symbols That Might Appear on the Equipment

This product is intended for operation in a closed environment with fiber attached. Do not look
into the optical connector of the transmitter with power applied. Laser output is invisible, and eye
damage can result. Do not defeat safety features that prevent looking into the optical connector.

CAUTION - Use of controls or adjustments on performance of procedures other than those


specified herein may result in hazardous radiation exposure.

This symbol indicates that dangerous voltage levels are present within the equipment. These
voltages are not insulated and may be of sufficient strength to cause serious bodily injury when
touched. The symbol may also appear on schematics.

The exclamation point, within an equilateral triangle, is intended to alert the user to the presence
of important installation, servicing, and operating instructions in the documents accompanying the
equipment.

Caution - This product contains parts and assemblies susceptible to damage by electrostatic
discharge (ESD).

For continued protection against fire, replace all fuses only with fuses having the same electrical
ratings marked at the location of the fuse.

556487-001 Rev B Safety and Compliance D-1


Caring for the Environment by Recycling

When you see this symbol on an ARRIS product, do not dispose of the product
with residential or commercial waste.

Recycling ARRIS Equipment

Please do not dispose of this product with your residential or commercial waste.
Some countries or regions, such as the European Union, have set up systems to
collect and recycle electrical and electronic waste items. Contact your local
authorities for information about practices established for your region.

FCC Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the Installation Manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his/her own expense. Any changes or
modifications not expressly approved by ARRIS could void the user's authority to operate this
equipment under the rules and regulations of the FCC.

Canadian Compliance
This Class A digital device complies with Canadian ICES-003.

Cet appareil numrique de la classe A est conforme la norme NMB-003 du Canada.

Declaration of Conformity

We ARRIS Group, Inc.


3871 Lakefield Drive
D Suwanee, GA 30024, U.S.A

declare under our sole responsibility that the

OMNISTAR Model GX2-RX200BX4

to which this declaration relates is in conformity with one or more of the following standards:

EMC Standards

EN55022 EN55024 EN50083-2

Safety Standards

EN60825 EN60950

following the provisions of the Directive(s) of the Council of the European Union:

MC Directive Low Voltage RoHS Directive WEEE Directive


2004/108/EC Directive 2011/65/EU 2012/19/EC
2006/95/EC

D-2 GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


A P P E N D I X E

Abbreviations and Acronyms


The abbreviations and acronyms list contains the full spelling of the short forms used in this manual.

A/D analog-to-digital

AGC automatic gain control

APC angled physical contact

c/n carrier to noise ratio

CATV Community Antenna Television

CRC cyclic redundancy check

CW continuous wave

D/A digital to analog

dB decibel

dBc decibels relative to the carrier

dBm decibels relative to 1 milliwatt

dBmV decibels relative to 1 millivolt

DFB distributed feedback

ESD electrostatic discharge

FCC Federal Communications Commission

LED light-emitting diode

MGC manual gain control

MHz megahertz

mW milliwatt

NTSC National Television Standards Committee

NMS Network management system

OMI optical modulation index

PIN positive intrinsic-negative

556487-001 Rev B Abbreviations and Acronyms E-1


RF radio frequency

RSA return for service authorization

SDU shelf door unit

SPI serial peripheral interface

E-2 GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


A P P E N D I X F

Warranty
ARRIS warrants from the date of shipment to customer that Product bearing the ARRIS or C-COR name will
substantially conform to ARRIS or C-COR specification in effect as of the date of shipment and will be free from
substantial defects in material and workmanship under normal use (within published specifications), given
proper installation and maintenance, for the specified warranty period for the Product. ARRIS further warrants
to Customer that all Services performed by ARRIS for customer will be provided in a workmanlike manner.
Warranty of ARRIS Standard Software is set forth in the software license.
Customer must promptly notify ARRIS of any claimed defect in the Product and/or Services. ARRIS or its agent
may inspect the Product or workmanship on Customer's premises. Product returned to ARRIS under warranty
must be shipped prepaid by Customer.
EXCEPT AS AGREED TO IN A SEPARATE WRITING BETWEEN THE PARTIES, THESE WARRANTIES ARE IN LIEU OF
ALL OTHER WARRANTIES WITH RESPECT TO THE GOODS DELIVERED TO YOU HEREUNDER, WHETHER
STATUTORY, BY OPERATION OF LAW, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY
IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT,
TITLE AND ANY WARRANTIES ARISING OUT OF USAGE OR TRADE. CONSEQUENTIAL DAMAGES ARE
EXPRESSLY EXCLUDED. THIS WARRANTY IS APPLICABLE SOLELY TO YOU AND NOT TO ANY SUCCESSOR IN
INTEREST OR ANY OTHER THIRD PARTY. NO WAIVER, ALTERATION, OR MODIFICATION OF THIS WARRANTY
SHALL BE BINDING AGAINST ARRIS UNLESS IN WRITING AS A SEPARATE AMENDMENT HERETO AND SIGNED
BY AN ARRIS AUTHORIZED EXECUTIVE. IF A PRODUCT IS NOT LISTED IN THE BELOW TABLE, THEN ARRIS
DISCLAIMS ALL WARRANTIES OF ALL TYPES.
Other than as expressly stated, the ARRIS warranty shall not cover components subject to normal wear and tear,
such as fuses, batteries except as otherwise provided herein, and lamps.
The warranty period for ARRIS' primary products is as noted in the following table.

Product Categories Warranty Period from Shipment Date

Category D Products Pass Through from OEM

All ARRIS Third Party OEM Products, including FTTMax Optical


Network Units (ONUs).

Category F Products Five (5) years (United States and Canada)


Three (3) years outside the United States
All ARRIS CHP Max5000 Converged Headend Platform hardware
products such as the CHP chassis, CHP and FTTMax application
modules, power supplies and platform hardware components, all
CHP and FTTMax stand alone rack mount products, optical passives,
and power meters.

Category G Products Five (5) years (United States and Canada)


Three (3) years outside the United States
All ARRIS Opti Max nodes, Flex Max amplifiers and Trans Max
Hardened Field Hub and Outdoor Optical Amplification hardware
products, and hardware components, and field optical passives.

556487-001 Rev B Warranty F-1


WARRANTY LIMITATIONS

ARRIS shall be relieved of all obligations and liability under the Warranty provisions set forth herein, if:

a. The Hardware or Standard Software is operated with, or the error or defect is due to, any accessory,
equipment, Firmware or part not approved or sold by ARRIS; or

b. The Product is operated with a battery pack not sold or approved by ARRIS; or

c. The Hardware or Standard Software was not installed, operated and maintained in accordance with ARRIS'
instructions and Documentation; or

d. The Hardware or Standard Software has been repaired, altered or modified by someone other than ARRIS;
or

e. You do not notify ARRIS in writing of the error or defect within the applicable Warranty Period with sufficient
information for ARRIS to identify and reproduce such error or defect, or fail to return the defective Hardware
or Firmware according to the terms of this Agreement; or

f. ARRIS demonstrates that the alleged error or defect in the Standard Software or Hardware does not exist or
was caused by Your or any third party's misuse, neglect, improper installation or testing, or any other cause
beyond the range of the intended use, or by accident, fire, lightening, terrorism or other hazard or act of God.

ARRIS does not warrant physical damage to the surface of the products, including cracks or scratches on the
casing or damage caused by unauthorized attempts to open, repair or modify the products, or any other cause
beyond the range of the intended use

PRODUCT AND SERVICES WARRANTY LIMITATIONS

ARRIS' entire liability and Customer's exclusive remedy whether in contract, tort or otherwise, for any claim
related to or arising out of breach of the warranty covering Product or Services shall be correction of defects by
repair, replacement, re-performance of service or credit, at ARRIS' discretion. Refurbished Product may be used
to repair or replace the Product. Customer shall have no claim to Product which was replaced or the components
therein which were replaced. ARRIS has no liability with respect to claims relating to or arising from the use of
equipment not bearing the ARRIS or C-COR name.

ARRIS does not warrant that the operation of the Product will be uninterrupted or error-free. Similarly, ARRIS
does not warrant that the functions of the Product will meet Customer's requirements or that the Product will
operate in combination with other products selected by Customer for its use.

ARRIS assumes no liability with respect to (a) defects caused by modification, repair, installation, operation or
maintenance except as described in ARRIS' documentation; or, (b) negligent or other improper use of the
Product.

All equipment and software not bearing the ARRIS or C-COR name, is supplied "AS IS" and Customer will look
solely to the warranties and remedies, if any, provided by the equipment manufacturer or vendor thereof. In
addition, ARRIS assumes no liability for equipment or services furnished by Customer nor does this warranty
cover any copy of or update to any user manual for the Product.

No agent, distributor, or representative is authorized to make any warranties on behalf of ARRIS or to assume for
ARRIS any other liability in connection with any Product or Services.
F WITH RESPECT TO ALL PURCHASES OF PRODUCT AND/OR SERVICES FROM ARRIS BY CUSTOMER, THE
ABOVE WARRANTY REPLACES ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, AND ALL OTHER
OBLIGATIONS OF ARRIS, INCLUDING ANY WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. ALL OTHER WARRANTIES ARE DISCLAIMED AND EXCLUDED BY ARRIS.

To view ARRIS Corporate Terms and Conditions of Sale in its entirety, go to


http://www.arrisi.com/_docs/tc.pdf.

F-2 GX2-RX200BX4-R Quad Return Path Optical Receiver 556487-001 Rev B


.
GX2-RX200BX4-R Quad Return Path Optical Receiver

Corporate Headquarters
ARRIS Suwanee Georgia 30024 USA
T: 1-678-473-2000 F: 1-678-473-8470
www.arrisi.com

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