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The capabilities, system requirements and/or compatibility with third-party products described herein are subject to
change without notice. ARRIS Enterprises, Inc. 2014 All rights reserved. No part of this publication may be reproduced
in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation)
without written permission from ARRIS Enterprises, Inc. (ARRIS). ARRIS reserves the right to revise this publication and
to make changes in content from time to time without obligation on the part of ARRIS to provide notification of such
revision or change.
ARRIS and the ARRIS logo are all trademarks of ARRIS Enterprises, Inc. Other trademarks and trade names may be used
in this document to refer to either the entities claiming the marks and the names of their products. ARRIS disclaims
proprietary interest in the marks and names of others.
ARRIS provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose. ARRIS may make improvements or changes in the
product(s) described in this manual at any time.
Revision History
You may contact the following departments via the ARRIS website (http://www.arrisi.com) or as
indicated below.
Customer Care
Contact Customer Care for sales and product information.
Technical Support
Contact Technical Support when you need assistance with installed products.
North America
Email: TAC.Helpdesk@arrisi.com
Contact TAC via email to report non-critical Severity 3 or 4 issues. Please contact the TAC
by phone at 1-888-944-4357 for Critical Severity 1 or 2 issues.
Latin America
Phone: +1-215-323-2346
Email: TAC.Helpdesk@arrisi.com
Europe
Phone: +1-215-323-2345
Email: TAC.Helpdesk@arrisi.com
Japan/Korea/Asia
Email: TAC.Helpdesk@arrisi.com
Technical Training
Contact Technical Training for inquiries at 1-888-221-9797 concerning product training. Please be
prepared to provide a list of equipment you would like training on.
Email: training@arrisi.com
556487-001 Rev B v
Repair Services
Contact Repair Services if you need to return a product for repair. Please go to the ARRIS website
(http://www.arrisi.com) and click the Support link and then click the Repair and Return link for
more information.
Introduction
This chapter provides a product description and related documentation information.
Description
The OmniStar GX2 system is a complete line of headend fiber optic products designed to transport
video and data signals in Cable Access Television (CATV) systems and related applications. The
OmniStar GX2 system is flexible in its application and includes a series of modules and options that
you can select to accommodate system requirements.
This manual describes the ARRIS GX2-RX200BX4 quad return path optical receiver module, which is
used in headend and hub applications. The four receivers in the GX2-RX200BX4 share a common
digital controller, but have independent outputs. Each receiver accepts 1260 nm to 1620 nm
modulated optical input and converts it to RF in the passband from 5 MHz through 200 MHz.
Control for each receiver is done locally through the GX2-SDU100B Shelf Door Unit (SDU) or the
GX2-CM100B craft port interface. You can also perform remote monitoring and control using a
Network Management System (NMS).
1 GX2-RX200BX4
Front Panel
You can intermix different OmniStar GX2 application modules in the 16 slot GX2-HSG*. For
illustrative purposes, Figure 1.2 depicts a GX2-HSG* populated with various GX2* modules and a
GX2-CM100B control module.
Figure 1.2
Fully Populated
GX2-HSG*
Equipment Shelf
Appendix B Using the Shelf Display provides the GX2-RX200BX4 menu structure and
information on how to use the optional SDU with display.
Appendix C Status Reporting provides information on status reporting messages for the
Element Management System and shelf display.
Appendix E Abbreviations and Acronyms lists the full spelling of the short forms used
in this manual.
Appendix F Warranty
Related Documentation
Related Documentation
The following documents provide information that is required for products that can be used with the
GX2-RX200BX4:
Although these documents provide information that may be of interest to you, they are not required
to install or operate the GX2-RX200BX4:
Return Path Level Selection, Setup, and Alignment Procedure Reference Guide
Document Conventions
Before you begin using the GX2-RX200BX4, familiarize yourself with the stylistic conventions used
in this manual:
SMALL CAPS Denotes silk screening on the equipment, typically representing front and rear
panel controls, input/output (I/O) connections, and light emitting diodes (LEDs).
* (asterisk) Indicates that several versions of the same model number exist and the
information applies to all models; when the information applies to a specific
model, the complete model number is given.
Italic type Denotes a displayed variable, a variable that you must type, or is used for
emphasis.
Overview
This chapter describes the functions of the GX2-RX200BX4.
Introduction
OmniStar GX2 equipment is designed for increased rack density, reliability, ease of operation, and
computer aided troubleshooting through extensive network management. All OmniStar GX2
application modules are accessible and replaceable from the front of the GX2-HSG* equipment
shelf, resulting in low time to repair. An installed module mates with the equipment shelf connectors
for signal interfacing and power. Fiber connections are made at the front of a module.
The OmniStar GX2 housing incorporates blind mate connectors that enable all option modules to be
hot swapped without removing the RF cables. When modules are replaced with power applied to
the equipment shelf, ensure that all laser hazard warnings provided in Chapter 3, "Installation," are
strictly enforced.
You can install the GX2-RX200BX4 in any of the sixteen universal slots in the equipment shelf. The
narrow slot on the far right is reserved for the GX2-CM100B control module.
The GX2-HSG* can have a mix of different OmniStar GX2 modules. Figure 2.1 illustrates an
equipment shelf populated with four GX2-DM1000B*, seven GX2-LM1000B*, one GX2-OA100B*,
three GX2-RX1000B*, one GX2-RX200BX4, a GX2-CM100B control module and an optional shelf
door unit (SDU) with display:
Fully Populated
OmniStar GX2
Equipment Shelf
Table 2.1 describes a typical OmniStar GX2 equipment shelf using the GX2-RX200BX4:
Table 2.1 Minimum GX2-HSG* Equipment Shelf Configuration
Module Description
The GX2-RX200BX4 fulfills a wide range of applications by receiving, monitoring, controlling, and
converting modulated optical inputs into an RF output signal.
The GX2-RX200BX4 has four independent receivers and a common digital controller. Each receiver
accepts both 1310 nm and 1550 nm optical inputs and converts them to RF. Each receiver has an
internal RF attenuator, controlled by the embedded circuit, that sets the receiver output level.
Provides local alarm indication by changing the color of the front panel STATUS LED
GX2-RX200BX4
Block Diagram
Figure 2.3 illustrates front and rear side views of the GX2-RX200BX4.
GX2-RX200BX4
Front and Rear Side
Views
ST
AT
US
RX
20
0B
X4
Part number
Model number
Serial number
Receiver Paths
Each receiver of the GX2-RX200BX4 accepts 1310 nm, 1550 nm, and CWDM wavelength optical
inputs. The optical detector of each receiver demodulates its respective optical input and provides
an RF output. Detector current is monitored by the embedded circuit and is used to determine the
received optical power.
Signal path control is provided by the variable attenuator across a 20 dB range, as determined by
three operating modes: manual gain control (MGC), Automatic Gain Control (AGC), and OFF. You
can select the operating mode from the SDU front panel, GX2-CM100 local PC port, or Network
Management System.
Directional couplers in the paths of all receivers tap off a -20 dB signal from the RF outputs for
transport to the RF test point (RF TP) through a user selectable internal switch . Individual connectors
mounted on the back panel of the GX2-RX200BX4 (Figure 2.5, Key 1) provide an RF output for each
receiver path.
The GX2-RX200BX4 is controlled and monitored by the microprocessor section, which performs the
following tasks:
Provides the ability to download new firmware code into the module through a status
monitoring and control interface with minimal interruption of operation.
The quick swap module configuration saves operators time when replacing application modules.
When selected, the system saves all previous settings for a module and then automatically
downloads those settings to a new module of the same type when it is installed in the same housing
slot. This feature works in conjunction with the GX2-CM100B module.
Communication Interfaces
You can monitor the GX2-RX200BX4 locally using the GX2-CM100B in conjunction with Network
Management Software. A PC interface is available through an Ethernet port on the front of the
GX2-CM100B. Using a standard Web browser, the graphical user interface (GUI) provides a point
and click method of monitoring and controlling the shelf.
For higher level management, you can easily connect the GX2-RX200BX4 to a remote Network
Management System using the standard Ethernet SNMP interface.
The GX2-RX200BX4 front panel provides an SC/APC bulkhead fitting for each receiver and an RF
output test point. It also includes a tri-color STATUS alarm indicator and Ethernet redundancy
connector. Alternatively, the GX2-RX200BX4/E has E2000 optical connectors.
Key Function
2 The RF TP-F type connector provides a 20 dB sample of the RF output level for each RF output through
a user selectable internal switch.
3 RJ-45 Ethernet connector for communications between two GX2-RX200BX4 modules in a redundant
pair configuration.
4 Optical bulkhead fittings that have a protective shutter for the optical input fiber connection. The top
connector is receiver input (1) and the bottom connector is receiver input (4).
The GX2-RX200BX4 rear panel includes air circulation outlets, RF outputs, and an edge connector
that mates to the GX2-HSG* backplane.
GX2-RX200BX3 Rear
Panel
Key Function
1 G-type connector for receiver RF outputs #1 (top) through #4 (bottom). This connector mates with
the G-to-F-type adapter on the GX2-HSG*.
2 This 24 pin connector provides the interface for DC power, ground, remote control, and monitoring
functions to the GX2-RX200BX4. While this is a rear facing connector, it is located in a more forward
location immediately above the slotted thumbscrew as illustrated in Figure 2.3.
3 The guide pin and thumbscrew secures the GX2-RX200BX4 to the GX2-HSG*.
Installation
This chapter provides instructions to install the GX2-RX200BX4 receiver module, connect it to other
equipment, and verify that it is operational. To function, the GX2-RX200BX4 receiver requires a
GX2-HSG* configured with a GX2-PSAC10D-R or GX2-PSDC10D R power supply and a
GX2-CM100B control module. These modules are shipped with documentation; follow the
installation instructions in each manual to populate the GX2-HSG* equipment shelf.
Introduction
Unpacking the module and recording the model number, serial number, and other related
information.
Inserting the module in an equipment shelf slot and securing it with the thumbscrew.
Before performing the installation, acquire a fiber maintenance kit (Alcoa Fujikura, part number
3 C008812, ACT 1, or equivalent). See the instructions to properly use the kit. The following items are
required for proper fiber maintenance:
Lint-free swabs
1. Unpack the GX2-RX200BX4 and inspect it for damage. If damaged, set it aside in its original
packing material and contact the TRC for further instructions. See Chapter 1, "Introduction."
2. Record the model number, serial number, and related information for future reference. This
information is located on the side of the module.
The GX2-HSG* is unique as it enables you to install the GX2-RX200BX4 in any application module
slot. To accommodate this feature, you need to install the RF interface connector/bracket assembly
provided with the GX2-RX200BX4.
To install the provided RF G-to-F connector/bracket assembly on the rear of the GX2-HSG*:
1. Locate the plate containing the two G-to-F-type connectors included in the GX2-RX200BX4
shipping carton.
2. Identify the slot that the GX2-RX200BX4 will occupy in the GX2-HSG*.
3. Hold the connector plate so that the F side of the G- to F-type connectors face outward and
the tabs are in the up position.
4. Insert the upper tabs on the mounting plate into the slots on the rear of the GX2-HSG* that
correspond to the same module slot location used for the lower connector/bracket
assembly above.
5. Snap the lower tabs on the mounting plate into the slots on the rear of the GX2-HSG*.
Figure 3.1 illustrates the RF connector bracket assemblies and their correct positions on the rear of
the GX2-HSG*.
Installing the RF
Connector
Bracket/Assemblies
on the Rear of the
GX2-HSG*
The GX2-HSG* is now ready to accept the GX2-RX200BX4. However before you insert the
GX2-RX200BX4 into the GX2-HSG*, you need to perform some basic cleaning procedures on the
optical interfaces.
It is highly recommended that you perform the following cleaning procedures before you install the
GX2-RX200BX4 in the GX2-HSG*. GX2-RX200BX4 installation and routine maintenance should be
performed by properly trained personnel. In all cases, they should be aware of and observe the
following warnings associated with fiber optic receivers.
DANGER Laser Hazard! Invisible laser radiation when the module is open and the
interlock defeated. Avoid direct exposure to the beam. Do not look into the optical
connector or a fiber connected to the output of a laser module. Laser output is invisible
and eye damage can result.
CAUTION Handle fiber carefully and avoid sharp bends, strain, or pinching. Avoid
contacting the highly polished end of the exposed fiber at the connector by keeping
the protective boot in place when practical.
To ensure the specified received power of the GX2-RX200BX4 is achieved at the optical bulkhead
fittings, it is important to clean all the optical interfaces.
3. Gently clean the barrel of the optical bulkhead fitting with a lint free swab as illustrated in
Figure 3.2.
Figure 3.2
In addition to cleaning the optical bulkhead on the GX2-RX200BX4, it is also important to clean the
interface fiber jumper optical connector(s). This cleaning should be performed before you insert the
GX2-RX200BX4 into the GX2-HSG*.
2. Clean the tip gently with lint-free wipes moistened with 99% isopropyl alcohol.
Figure 3.3
3. Dry the SC/APC connector with compressed, filtered air or use a dry, lint-free wipe.
You are now ready to insert the GX2-RX200BX4 into the GX2-HSG*. All slots in the GX2-HSG* are
universal and intended for the Omnistar GX2 application modules, except the narrow, right most
slot, which is reserved for the GX2-CM100B. All GX2 application modules can be installed or
removed in a powered-on or powered-off GX2-HSG*.
Figure 3.4
ypical GX2-HSG*
configuration
1. Pull on the latches at each end of the Shelf Display Unit and lower the SDU.
2. Slide the GX2-RX200BX4 fully into the designated shelf slot that contains the previously
installed G-to-F-type connector mounted on the GX2-HSG*.
3. Ensure that a firm connection is achieved with the GX2-HSG* backplane. Power is
automatically applied when contact is made with the backplane connectors.
Figure 3.5 illustrates a front view of the GX2-HSG* and the slots that guide the partially inserted
GX2-RX200BX4.
Figure 3.5
Inserting the
GX2-RX200BX4 in
the GX2-HSG*
3
2. Align the key on the SC/APC connector with the mating key slot of the optical bulkhead
fitting. Figure 3.6 illustrates proper SC/APC alignment with the optical bulkhead fitting:
4. Push the SC/APC connector into the fitting until it snaps in place.
When the GX2-RX200BX4 is fully installed in the GX2-HSG* and power is applied, the initialization
process begins. The GX2-RX200BX4 STATUS LED completes a red-yellow-green cycle. A continuous
green LED indicates normal operating conditions. Upon initial power up of a new unit, the
GX2-RX200BX4 conforms to the factory default conditions.
With subsequent power ups the status LED completes its power on cycle, information stored in the
GX2-RX200BX4 NVM is recalled, and the unit defaults to the last stored operating settings before
power was disrupted.
For proper return path level selections, see the Return Path Level Selection, Setup, and Alignment
Procedure Reference Guide.
Figure 3.7
Rear Panel of
GX2-HSG*
Equipment Shelf
Operation
This chapter describes the GX2-RX200BX4:
Operating modes
RF test point
RF output level
Embedded section
Network management
Operating Modes
Each receiver in the GX2-RX200BX4 module has three operating modes: Manual Gain Control
(MGC), Automatic Gain Control (AGC), and Off. You can control each receiver independently. To set
the operating mode of a GX2-RX200BX4 receiver, use the SDU, GX2-CM100 local PC port, or
Network Management System.
Off
In Off mode, the receiver RF output is minimal to enable removal of the signals from an upstream
receiver, transmitter, or set top terminal. The Off mode is also used to disable the alarms from an
4 inactive receiver.
Each receiver has an internal optical power meter that determines the received optical power by
measuring the optical detector current. Meter readings are accessed through the SDU, GX2-CM100
local PC port, or a Network Management System. Readings are reported in optical power (dBm) so
you do not have to perform any conversions.
RF Test Points
The front panel has one RF test point connector, through which you can read the input for each
receiver. The level at the test point is 20 dB below the respective receiver RF output. You can select
the RF test point for a particular receiver using the SDU or control module.
RF Output Level
The RF output level from the GX2-RX200BX4 depends on the type of laser that is used, the RF input
level to the laser, the GX2-RX200BX4 gain setting, and the optical link loss between the laser and the
GX2-RX200BX4.
Table 4.1 lists the various laser transmitter models and the suggested input level for each one.
Table 4.1 Laser Module Input Levels
GX2-DM200 37
SG4-ITU-CHxx 23
SG4-DFBT 23
SG4-DFBT3-xxxx-CWDM 23
SG4-IFPT, EIFPT 23
SG2-DFBT 15
SG2-DFBT3 15
SG2-IFPT, EIFPT 15
Table 4.2 shows the GX2-RX200BX4 RF output levels in dBmV. The values in parenthesis are the
recommended RF attenuator settings in the receiver to achieve optimum RF output levels. Note that
when high output powers are used and the link loss is low, high optical power levels are available
at receivers. It is recommended to add some passive optical loss to reduce the optical input power
to the receiver.
4
Table 4.2 GX2-RX200BX4 RF Output Levels (dBmV) for a Variety of Platforms and Optical Transmitters
Transmi DM200 SG4-ITU SG4-DF SG4-DF SG4- SG4- SG2-DF SG2-DF SG2- SG2-IFP
tter B10 -CHxx BT3-xxxx BT EIFPT IFPT BT3 BT EIFPT T
CHxx -CWDM
Nominal 37 23 23 23 23 23 15 15 15 15
XMTR dBmV dBmV dBmV dBmV dBmV dBmV dBmV dBmV dBmV dBmV
Input
Nominal 10 dBm 8 dBm 3 dBm 0 dBm 0 dBm -4 dBm 3 dBm 0 dBm 0 dBm -4 dBm
Output
Optical
Link
Loss
1 Add Op Add Op 54 52 52 52 54 52 52 52
Pad Pad (20dB) (15dB) (20dB) (12dB) (20dB) (15dB) (20dB) (12dB)
2 Add Op Add Op 52 52 52 52 52 52 52 52
Pad Pad (20dB) (13dB) (18dB) (10dB) (20dB) (13dB) (18dB) (10dB)
22 49 (0dB) 46 (0dB)
23 47 (0dB) 44 (0dB)
24 45 (0dB) 42 (0dB)
25 43 (0dB) 40 (0dB)
26 41 (0dB) 38 (0dB)
For improved path and equipment redundancy, the GX2-RX200BX4 provides muting of secondary
outputs and inter-module communications to signal failures. This feature allows the use of a simple
RF power combiner/coupler to enable redundancy and eliminates the need for an external RF switch.
In this configuration, the user designates one module (all four receiver circuits) as Primary (Master)
and another module as Secondary (Slave). An RF power combiner/coupler combines both primary
and secondary outputs. Under normal conditions, the primary receiver is on and the secondary
receiver is off. When the received optical power of the primary receiver drops below a user
You can use the GX2-RX200BX4 in conjunction with a GX2-RSW200B RF switch for redundant return
paths. The RF switch has two inputs, one from the primary GX2-RX200BX4 and the other from the
secondary GX2-RX200BX4. Normally, the RF switch passes the primary signal and switches to the
redundant signal when problems are detected in the primary receiver. Each receiver of the
GX2-RX200BX4 communicates with the GX2-RSW200B through a control signal multiplexed onto
the RF signal line. A change in the DC impedance of the output indicates a state of change to the RF
switch. Normal RF performance is not affected since the AC impedance maintains 75 Ohms.
When the received optical power of the primary receiver drops below a user selectable threshold,
the receiver signals the GX2-RSW200B to switch to the redundant path. If the optical power rises
above the threshold by 0.8 dB for the user selected revert time, the GX2-RSW200B is signaled to
switch back to the primary input. (You can also set the GX2-RSW200B for non revert mode which 4
requires a manual intervention to cause the reversion.) For further details on GX2-RSW200B modes
and operation see the GX2-RSW200B Installation and Operation Manual. You can set the threshold
to any optical input level within most of the receiver's normal operating range. The upper input
power range is slightly restricted to keep threshold hysteresis from preventing recovery.
When using two GX2-RX200BX4 modules in redundant configuration, follow the procedure listed
below:
1. Connect the two GX2-RX200BX4 modules together using a straight Ethernet RJ45 cable. The
RJ45 cable can be up to 100 feet long.
5. Set the master unit's revert time and optical threshold levels to "Switch Mode Threshold."
8. Set the slave unit's revert time and optical threshold level to "Switch Mode Threshold."
If you are using a redundant receiver, ensure that the slave (redundant) receiver has good optical
power. If the master (primary) receiver's optical power falls below the set threshold, it issues a minor
alarm, indicates output 1 switched and turns off. It will turn on again and display output 1 returned
after the optical power is restored and the user selected revert time is passed.
If the optical power in the redundant receiver (slave) falls below the switch mode threshold limit,
the module issues an alarm for that particular receiver.
When two GX2-RX200BX4 receivers are set in redundant configuration, revert time and the optical
threshold level of both the master and slave receiver is very important if the optical power falls
below the Set threshold in both receivers. If the optical level in the primary receiver falls below the
set threshold, the primary receiver turns off and the corresponding slave receiver turns on. If the
primary receiver's optical power recovers, it turns on after the selected revert time.
Table 4.3 shows the redundancy functionality of a pair of master (primary) and slave (redundant)
GX2-RX200BX4 receivers.
Table 4.3 GX2-RX200BX4 Redundancy Functionality
The microprocessor section contains memory to hold two separate banks of operating firmware:
factory code and download code. Factory code is programmed into the module at the factory and is
read only. Download code can be changed or updated by downloading new firmware, as described
below.
The microprocessor internal memory also stores module information and calibration data that is
programmed at the factory.
The microprocessor contains an analog to digital (A/D) converter that controls and monitors module
operation. The module communicates to the GX2-CM100B control module through the GX2-HSG*
backplane.
Boot Operation 4
When the module is powered on or reset, the microprocessor boots up and begins operating. The
microprocessor determines which operating firmware bank to use factory code or download code.
It then verifies the integrity of the selected bank code by performing a cyclic redundancy check
(CRC). If the CRC indicates the firmware is error free, the microprocessor begins operation using
that firmware code.
After the boot up completes successfully, the front panel LED enters an initialization sequence.
If the CRC indicates errors in the firmware, the microprocessor checks to ensure that the other bank
contains valid firmware. The microprocessor verifies the CRC of the code in the other bank and, if
error free, begins operating with that firmware.
If an error occurs during the boot up, the STATUS LED illuminates red and an alarm message
indicating which bank failed is sent to the NMS.
If both banks fail the CRC test, the microprocessor stops operating and the receiver STATUS LED
blinks red to indicate that the boot up failed. The module continues to pass signal without
microprocessor control.
The NMS enables you to view the following information about the firmware programs stored in the
GX2-RX200BX4:
You have the option of selecting a specific module or all modules of the target type for download.
After you select all of the options, you can initiate the download.
To download firmware, the NMS must be running and communicating with the GX2-CM100B. The
GX2-CM100B and the NMS perform the following tasks to download the new firmware:
The Network Management System transfers the download firmware and selected options
to the GX2-CM100B. The GX2-CM100B verifies that the firmware was transferred correctly
and that the selected options are valid. If the GX2-CM100B detects any errors it responds
with an error message to the NMS. From this point on, the firmware download is handled
exclusively by the GX2-CM100B.
Following firmware verification, the GX2-CM100B begins the firmware download to the
target modules. It monitors the programming of new firmware and reports any errors. It
also sends a message informing the NMS that the firmware download was successful.
The GX2-CM100B is now ready to reset the GX2-RX200BX4 to run the new firmware
4 program. You can determine whether the reboot is immediate or occurs at a later time
following the issuance of a reset command. This option enables you to choose between
immediate, delayed, or scheduled reboots.
Refer to the GX2-CM100B Control Module Installation and Operation Manual for additional
information regarding the downloading of firmware.
Quick-Swap
The Quick-Swap feature reduces down time by eliminating the need to manually reconfigure
replacement application modules of the same type in the same housing slot. Replacement modules
are recognized and updated with settings stored by the GX2-CM100B control module. This feature
is particularly useful in the event of module failure.
The following module-specific parameters are contained in the Quick-Swap message sent from the
GX2-CM100B to the GX2-RX200BX4:
Module Alias
Mode setting
Wavelength setting
Attenuation setting
Alarm mode
Module configuration
Revert time
Instructions for selecting and implementing the Quick-Swap mode are provided in the GX2-CM100B
Control Module Installation and Operation Manual.
Network Management
The receiver module monitors selected parameters during operation and compares the
measurements to a table stored in memory. This table defines high and low limits, as well as STATUS
LED indication if a fault occurs. When a measurement exceeds the alarm limit, the appropriate status
LED is illuminated and the fault is reported to the control module. You can use the SDU, local PC
interface, or NMS to further isolate the fault condition. 4
Table 4.4 lists the status LED indications for given parameter conditions.
Table 4.4 Status LED Indications for Given Parameter Conditions
Optical Power The level is greater than or equal to the major high limit or the Red
level is less than or equal to the major low limit.
Redundant Switch The received optical power level is less than the redundant Yellow
Threshold Alarm switch threshold point a minor alarm is generated.
Module Current The level is greater than or equal to the major high limit or the Red
level is less than or equal to the major low limit.
Module Current The level is greater than or equal to the minor high limit or the Yellow
level is less than or equal to the minor low limit.
Module Temp The level is greater than or equal to the major high limit or the Red
level is less than or equal to the major low limit.
Module Temp The level is greater than or equal to the minor high limit or the Yellow
level is less than or equal to the minor low limit.
Alarm CRC + CAL CRC Data A major alarm is reported when the module cyclic redundancy Red
check (CRC) information stored in the Non-volatile Memory at
the factory is not correct.
Factory Data CRC A minor alarm is reported when an error is detected calculating Yellow
the factory data CRC.
FLASH Status A major alarm is reported when an error is detected while Red
downloading firmware to the module.
Boot Status A major alarm is reported when the module fails to boot Red
properly using the desired firmware code (either factory
program or downloaded program).
+12V current X
Module mode X
Redundancy mode X
Aliasing name X
Factory default X
Attenuator 10 dB
Mode Manual
Troubleshooting
This chapter provides troubleshooting procedures for the GX2-RX200BX4.
Introduction
You can use the procedures to correct minor problems or better define the malfunction. If the error
condition cannot be corrected, contact the Technical Support. Before you call, record the following
information:
Alarm messages
Operation mode
Actual optical input power level (measured with external optical power meter)
The GX2-RX200BX4 is a self-contained unit; therefore, when a problem is diagnosed within the
module, you must return the entire GX2-RX200BX4 for repair. See "Contacting ARRIS" at the
beginning of this manual for information on how to return equipment..
Table 5.1 lists the troubleshooting checks available and identifies the reported alarm condition
displayed through the optional SDU, network management system, or local access port.
To use Table 5.1, refer to the appropriate row and column in the table. Perform the necessary checks
and make any suggested adjustments to resolve the problem. If the problem persists, note the value
in the "Reported Value" column. This information is useful when seeking additional help from
Technical Support.
Table 5.1 Troubleshooting Using Available Communication Options
Optical Power 14 major Red The optical input level to the receiver is too high.
high alarm Make sure that the optical input level is within the
specification and reduce if necessary.
5 Optical Power 14 major Red The optical input level to the receiver is Low. Make
low alarm sure that the optical input level is within the
specification.
Output Switched Alarm 1-4 Yellow The optical input level to the receiver is below set
minor alarm point. Make sure that the Switch Mode Threshold
set point is right and the optical input level is
within the specification.
Redundancy Cable Yellow Module is in Slave mode and the redundancy cable
Missing-minor alarm is bad or disconnected. Check the RJ45 cable
between master and slave receivers.
Fan Current- major low Red Potential problem with the fan or fan circuitry. If
alarm the ambient temperature is greater than +25C,
verify that the fan is functioning. Contact the
Technical Support.
Fan current-major Red Potential problem with the fan or fan circuitry. The
high alarm failure may be a locked rotor on the fan. Ensure
that the fans are free from dirt or debris. If the
ambient temperature is greater than +25C, verify
that the fan is functioning. Contact Technical
Support.
Table 5.2 lists the troubleshooting checks you can perform using the STATUS LED only. It is assumed
that an SDU, network management system, or local access port are not available. If these additional
options are available, this table can be used in conjunction with Table 5.1.
To use Table 5.2, identify the symptom and then perform the checks in the order listed under that
symptom. For example:
If the front panel STATUS LED is yellow, indicating a minor alarm, go to the yellow column.
Continue performing all checks in the yellow column, in the order given, to help identify
the cause of the minor alarm and if possible, fix the problem.
Symptom
Check the STATUS LEDs on other GX2 application modules in the GX2-HSG*. If
they are not lit, verify that power is applied to the system.
Check the STATUS LEDs on other GX2 application modules in the GX2-HSG*. If
they are also red, a possible GX2 system-powering problem may exist.
Perform the following checks before contacting Technical Support.
5
Check the STATUS LEDs on other GX2 application modules in the GX2-HSG*. If
they are also yellow, a possible system powering problem may exist. Perform
the following checks before contacting Technical Support.
The optical input level to the receiver is too high or too low, below set point.
Make sure that the Switch Mode Threshold set point is right and optical input
level is within the specification.
Module is in Slave mode and the optical power to the module is bad.
12 V Current is too low or too high. Potential problem with the RF circuitry.
Contact Technical Support.
Observe the ambient operating temperature. If 40C or above, verify that the
fan on the front panel is running. This may specifically indicate a problem
within the GX2-RX200BX4. Contact Technical Support.
Verify that the GX2-RX200BX4 is seated correctly in the equipment shelf and
the thumbscrew is fully tightened.
Verify that there is good input optical power. Verify that the interface
connector and optical bulkhead connector on the GX2-RX200BX4 are clean.
See Chapter 3, Installation and Setup, for the cleaning procedure. Ensure
that you follow all safety precautions when cleaning the interface connector
and optical bulkhead.
Check for proper optical input-signal level. Check for a proper signal from
transmitter. Check for a proper RF signal at TP. Check RF connectors and
cables.
Specifications
This appendix provides technical specifications for the GX2-RX200BX4 Quad Return Path Optical
Receiver.
Specifications for the GX2-RX200BX4 are valid over the given bandwidth and operating temperature
range listed in this section. The current ARRIS Product Catalog may contain additional information
not listed below.
Table A.1 RF Characteristics
Parameter Specification
Rf Output Level +52 dBmV @ -10 dBm optical input level @ 20% OMI
RF output return loss 16 dB minimum @ nominal gain (14 dB minimum at max. gain) (5
200 MHz)
RF flatness 1.0 dB p-p @ nominal gain (5 to 85 MHz); 1.2 dB p-p @ nominal gain
(5 to 200 MHz)
Parameter Specification
Parameter Specification
Parameter Specification
Display Navigation
Table B.1 identifies the procedure for navigating through the GX2-RX200BX4 menus using the
optional SDU with display.
Table B.1 Using the GX2-RX200BX4 Menus
TO: USE:
Scroll to the GX2-RX200BX4 menu Press the up or down arrows to scroll to the slot menu where
the GX2-RX200BX4 is located. The LED on the module flashes
when its menu is shown on the SDU.
Scroll through the LEVEL 1 menus Press the up or down arrows to scroll to the SETUP MENU,
STATUS MENU, or MODULE INFO menu.
Enter a LEVEL 2 menu from a LEVEL 1 menu Press the right arrow. Then press the up and down arrows to
scroll through the level two menu.
Change a parameter value Press the right arrow to enter edit mode.
Press ENTER to save the new value or press the left arrow to exit
edit mode without changing the value.
Menu items shown with a ">" have user selectable values or are text fields that can be
edited by the user.
Menu items shown with a ":" only provide information or status to the user and cannot be
changed.
If the GX2-CM100B is in the same chassis as the GX2-RX200BX4, is in read only mode, and you make
an attempt to edit a parameter, the following error message appears: "INVALID, READ ONLY MODE
ACTIVE."
The following subsections provide the menu structure. Factory defaults are shown in bold.
INFO Menu
The following menu tree shows the INFO Menu for the GX2-RX200BX4 receiver.
Status Reporting
This appendix provides a list of the GX2-RX200BX4 events monitored by the Element Management
System.
Table C.1 identifies all of the EMS event messages, display messages on the SDU, associated Status
LED color, and describes the event.
Optical Power Major Alarm Optical Power Alarm Red Optical power is either above 3 dB or below -19 dB.
Module Temperature Major Module Temperature Alarm Red Internal module temperature is less than -30C or
Alarm greater than 75C.
Module Temperature Minor Module Temperature Alarm Yellow Internal module temperature is less than -25C or
Alarm greater than 70C.
Fan Current Major Alarm Fan Current Alarm Red +5V Fan current exceeds the nominal operating point
by 40mA or goes below 50mA
12V Current Major Alarm 12V Current Alarm Red +12V supply current is greater than 950mA or less than
5mA
12V Current Minor Alarm 12V Current Alarm Yellow +12V supply current is greater than 900mA or less than
10mA
Bank 1 Boot Major Boot Alarm Red Fails to boot using bank 1.
Bank 0 Boot Major Boot Alarm Red Fails to boot using bank 0.
Flash Error Major Alarm Flash Error Alarm Red Fails to erase or program alternate flash bank.
Calibration CRC Major Alarm Calibration CRC Alarm Red Fails to Calculating the Calibration Data CRC.
Factory Data CRC Minor Factory Data CRC Alarm Yellow Fails to verify stored factory data (i.e., serial number).
Alarm
Alarm Data CRC Major Alarm Alarm Data CRC Alarm Red Fails to verify stored alarm limits. Alarm reporting is
stopped.
Redundancy Cable Alarm Redundancy Cable Missing Yellow Missing or disconnected Redundancy cable between
Master and Slave Module.
Slave Mode Alarm Invalid, module in Slave Mode N/A In Slave mode, invalid to change one of the module's
mode status.
Side Status Alarm Invalid, This side is off N/A In AGC mode, invalid to change one of the module's
attenuation status.
Output Switch Alarm Output Switch Alarm Yellow Redundant configuration, in Alarm and Switched mode,
switched to Master or Slave receiver due to bad Input
optical power in the other side.
Reset to Factory Default Reset to Factory Default N/A User selected to reset parameters to factory defaults.
CAUTION: These servicing instructions are for use by qualified personnel only. To reduce the risk
of electrical shock, do not perform any servicing other than that contained in the installation and
troubleshooting instructions unless you are qualified to do so. Refer all servicing to qualified service
personnel.
This product is intended for operation in a closed environment with fiber attached. Do not look
into the optical connector of the transmitter with power applied. Laser output is invisible, and eye
damage can result. Do not defeat safety features that prevent looking into the optical connector.
This symbol indicates that dangerous voltage levels are present within the equipment. These
voltages are not insulated and may be of sufficient strength to cause serious bodily injury when
touched. The symbol may also appear on schematics.
The exclamation point, within an equilateral triangle, is intended to alert the user to the presence
of important installation, servicing, and operating instructions in the documents accompanying the
equipment.
Caution - This product contains parts and assemblies susceptible to damage by electrostatic
discharge (ESD).
For continued protection against fire, replace all fuses only with fuses having the same electrical
ratings marked at the location of the fuse.
When you see this symbol on an ARRIS product, do not dispose of the product
with residential or commercial waste.
Please do not dispose of this product with your residential or commercial waste.
Some countries or regions, such as the European Union, have set up systems to
collect and recycle electrical and electronic waste items. Contact your local
authorities for information about practices established for your region.
FCC Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the Installation Manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his/her own expense. Any changes or
modifications not expressly approved by ARRIS could void the user's authority to operate this
equipment under the rules and regulations of the FCC.
Canadian Compliance
This Class A digital device complies with Canadian ICES-003.
Declaration of Conformity
to which this declaration relates is in conformity with one or more of the following standards:
EMC Standards
Safety Standards
EN60825 EN60950
following the provisions of the Directive(s) of the Council of the European Union:
A/D analog-to-digital
CW continuous wave
dB decibel
MHz megahertz
mW milliwatt
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ARRIS any other liability in connection with any Product or Services.
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