European

Commission

The 'Blue Guide'

on the
implementation
of EU product rules

2014

Internal Market,
Industry,
Entrepreneurship
Version 1.1 15/07/2015
and SMEs
TABLE OF CONTENTS
1. REGULATING THE FREE MOVEMENT OF GOODS 7

1.1. A historical perspective 7

1.1.1. The 'Old Approach' 7
1.1.2. Mutual Recognition 8
1.1.3. The 'New Approach' and the 'Global Approach' 8
1.2. The 'New Legislative Framework' 10
1.2.1. The concept 10
1.2.2. The legal nature of the NLF acts and their relationship to other EU legislation 11
1.2.3. How the system fits together 12
1.3. The General Product Safety Directive 12
1.4. The legislation on product liability 13
1.5. Scope of the Guide 14

2. WHEN DOES UNION HARMONISATION LEGISLATION ON PRODUCTS APPLY? 17

2.1. Product coverage 17

2.2. Making available 19
2.3. Placing on the market 20
2.4. Products imported from countries outside the EU 21
2.5. Putting into service or use (and installation) 21
2.6. Simultaneous application of Union harmonisation acts 22
2.7. Intended use / misuse 23
2.8. Geographical application (EEA EFTA states, Overseas Countries and Territories (OCTs), Turkey) 24
2.8.1. Member States and Overseas countries and territories 24
2.8.2. EEA EFTA states 24
2.8.3. Monaco, San Marino and Andorra 25
2.8.4. Turkey 25
2.9. Transitional periods in the case of new or revised EU rules 26

3. THE ACTORS IN THE PRODUCT SUPPLY CHAIN AND THEIR OBLIGATIONS 28

3.1. Manufacturer 28
3.2. Authorised representative 31
3.3. Importer 31
3.4. Distributor 33
3.5. End-user 35

4. PRODUCT REQUIREMENTS 36

4.1. Essential product requirements 36

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4.1.1. Definition of essential requirements 36
4.1.2. Conformity with the essential requirements: harmonised standards 37
4.1.3. Conformity with the essential requirements: other possibilities 46
4.2. Traceability requirements 47
4.2.1. Why does Traceability matter? 47
4.2.2. Traceability provisions 47
4.3. Technical documentation 50
4.4. EU declaration of conformity 51
4.5. Marking requirements 53
4.5.1. CE marking 53
4.5.2. Other mandatory markings 58

5. CONFORMITY ASSESSMENT 59

5.1. Modules for conformity assessment 59

5.1.1. What is a conformity assessment? 59
5.1.2. The modular structure of conformity assessment in Union harmonisation legislation 59
5.1.3. Actors in conformity assessment Positioning of conformity assessment in the supply chain 60
5.1.4. Modules and their variants 63
5.1.5. One- and two-module procedures Procedures based on type (EU-type examination) 63
5.1.6. Modules based on quality assurance 64
5.1.7. Overview of modules 65
5.1.8. Overview of procedures 67
5.1.9. Rationale for selecting the appropriate modules 69
5.2. Conformity assessment bodies 70
5.2.1. Conformity assessment bodies and notified bodies 70
5.2.2. Roles and responsibilities 70
5.2.3. Competences of Notified bodies 72
5.2.4. Coordination between notified bodies 73
5.2.5. Subcontracting by notified bodies 73
5.2.6. Accredited in-house bodies 75
5.2.7. Recognised Third-Party Organisations (RTPOs) and User Inspectorates 75
5.3. Notification 75
5.3.1. Notifying authorities 75
5.3.2. Notification process 76
5.3.3. Publication by the Commission the NANDO web site 78
5.3.4. Suspension withdrawal appeal 79

6. ACCREDITATION 80

6.1. Why accreditation? 80

6.2. What is accreditation? 81
6.3. Scope of Accreditation 81
6.4. Accreditation according to Regulation (EC) NO 765/2008 82

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6.4.1. National accreditation bodies 82
6.4.2. Non-competition and non-commerciality of national accreditation bodies 83
6.5. The European acreditation infrastructure 84
6.5.1. Sectoral accreditation schemes 84
6.5.2. Peer evaluation 84
6.5.3. Presumption of conformity for national accreditation bodies 85
6.5.4. EAs role in supporting and harmonising accreditation practice across Europe 85
6.6. Cross-border accreditation 85
6.7. Accreditation in the international context 87
6.7.1. Cooperation between accreditation bodies 87
6.7.2. The impact on trade relations in the field of conformity assessmEnt between the EU and Third Countries 88

7. MARKET SURVEILLANCE 90

7.1. Why do we need market surveillance? 90

7.2. Market Surveillance activities 91
7.3. Member States responsibilities 93
7.3.1. National infrastructures 93
7.3.2. National Market Surveillance Programmes (NMSP) 94
7.3.3. Control of products from third countries by customs: national organisation and coordination 94
7.3.4. Public information 96
7.3.5. Market surveillance procedures (including safeguard mechanisms) 96
7.3.6. Corrective measures bans withdrawals recalls 98
7.3.7. Sanctions 99
7.4. Safeguard mechanisms for Member States 99
7.4.1. Objective and place of safeguard mechanisms in market surveillance process 99
7.4.2. The application of safeguard mechanisms step by step 100
7.5. Cooperation and exchange of information between the Member States and the European Commission 102
7.5.1. Cooperation among Member States 102
7.5.2. RAPEX 104
7.5.3. ICSMS 105
7.5.4. Medical devices: vigilance system 106

8. FREE MOVEMENT OF PRODUCTS WITHIN THE EU 107

8.1. Free movement clause 107

8.2. Limits and restrictions 107

9. INTERNATIONAL ASPECTS OF THE EU LEGISLATION ON PRODUCTS 108

9.1. Agreements on Conformity Assessment and Acceptance (ACAAs) 108

9.2. Mutual recognition agreements (MRAs) 109
9.2.1. Main characteristics 109
9.2.2. EU-Swiss MRA 110
9.2.3. EEA EFTA States: Mutual recognition agreements and Agreements on Conformity Assessment and Acceptance110

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10. ANNEXES 112

10.1. Annex 1 EU legislation referred to in the Guide (non-exhaustive list) 112

10.2. Annex 2 Additional guidance documents 116
10.3. Annex 3 Useful web addresses 118
10.4. Annex 4 Conformity assessment procedures (modules from Decision No 768/2008/EC) 119
10.5. Annex 5 Relation between ISO 9000 and modules requiring a quality assurance system 127
10.6. Annex 6 Using Harmonised Standards to assess the competence of Conformity Assessment Bodies 128
10.7. Annex 7 Frequently Asked Questions on CE marking 132

5
PREFACE
The Guide to the implementation of directives based on the New Approach and the Global Approach
(the Blue Guide) was published in 2000. Since then, it has become one of the main reference
documents explaining how to implement the legislation based on the New Approach, now covered by
the New Legislative Framework.

Much of the 2000 edition of the Blue Guide is still valid but it requires updating to cover new
developments and to ensure the broadest possible common understanding on implementation of the
New Legislative Framework (NLF) for the marketing of products. It is also necessary to take account
of the changes introduced by the Lisbon Treaty (in force since 1st December 2009) with regard to
the legal references and terminology applicable to EU-related documents, procedures, etc.

This new version of the Guide will therefore build on the past edition, but include new chapters, for
example on the obligations of economic operators or accreditation, or completely revised chapters
such as those on standardisation or market surveillance. The Guide has also been given a new title
reflecting the fact that the New Legislative Framework is likely to be used, at least in part, by all
types of Union harmonisation legislation and not only by the so-called New Approach directives.

IMPORTANT NOTICE
This Guide is intended to contribute to a better understanding of EU product rules and to their more
uniform and coherent application across different sectors and throughout the single market. It is
addressed to the Member States and others who need to be informed of the provisions designed to
ensure the free circulation of products as well as a high level of protection throughout the Union
(e.g. trade and consumer associations, standardisation bodies, manufacturers, importers,
distributors, conformity assessment bodies and trade unions).

This is intended purely as a guidance document only the text of the Union harmonisation act itself
has legal force. In certain cases, there may be differences between the provisions of a Union
harmonisation act and the contents of this Guide, in particular where slightly divergent provisions in
the individual Union harmonisation act cannot be fully described in this Guide. The binding
interpretation of EU legislation is the exclusive competence of the Court of Justice of the European
Union. The views expressed in this Guide cannot prejudge the position that the Commission might
take before the Court of Justice. Neither the European Commission nor any person acting on behalf
of the Commission is responsible for the use which might be made of the following information.

This Guide applies to the EU Member States but also to Iceland, Liechtenstein and Norway as
signatories of the Agreement on the European Economic Area (EEA), as well as Turkey in certain
cases. References to the Union or the single market are, accordingly, to be understood as referring
to the EEA, or to the EEA market.

As this Guide reflects the state of the art at the time of its drafting, the guidance offered may be
subject to later modification .
1

1 On 13 February 2013, the Commission adopted a proposal for a new stand-alone Market Surveillance Regulation, bringing together all market
surveillance provisions from Regulation (EC) No 765/2008, GPSD and sectoral legislation. COM(2013)75 final is available at:
http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=COM:2013:0075:FIN:EN:PDF

6
1. REGULATING THE FREE MOVEMENT OF GOODS

1.1. A HISTORICAL PERSPECTIVE

The objectives of the first harmonisation directives focused on the elimination of barriers and on the free movement of
goods in the single market. These objectives are now being complemented by a comprehensive policy geared to
ensuring that only safe and otherwise compliant products find their way on to the market, in such a way that honest
economic operators can benefit from a level playing field, thus promoting at the same time an effective protection of EU
consumers and professional users and a competitive single EU market.

Policies and legislative techniques have evolved over the last 40 years of European integration, especially in the area of
the free movement of goods, thereby contributing to the success of the Single Market today.

Historically, EU legislation for goods has progressed through four main phases:

the traditional approach or Old Approach with detailed texts containing all the necessary technical and
administrative requirements;

the New Approach developed in 1985, which restricted the content of legislation to essential
requirements leaving the technical details to European harmonised standards. This in turn led to the
development of European standardisation policy to support this legislation;

the development of the conformity assessment instruments made necessary by the implementation of the
various Union harmonisation acts, both New Approach and Old Approach;

the New Legislative Framework2 adopted in July 2008, which built on the New Approach and completed
the overall legislative framework with all the necessary elements for effective conformity assessment,
accreditation and market surveillance including the control of products from outside the Union.

1.1.1. THE 'OLD APPROACH'

The Old Approach reflected the traditional manner in which national authorities drew up technical legislation, going into
great detail - usually motivated by a lack of confidence in the rigour of economic operators on issues of public health and
safety. In certain sectors (e.g. legal metrology) this even led public authorities to deliver certificates of conformity
themselves. The unanimity required in this field until 1986 made the adoption of such legislation very unwieldy and the
continued recourse to this technique in a number of sectors is often justified for reasons of public policy (e.g. food
legislation) or by international traditions and/or agreements which cannot be changed unilaterally (e.g. automobile
legislation or food again).

The first attempt to break out of this situation came with the adoption of Directive 83/189/EEC3 on 28 March 1983
setting up an information procedure between the Member States and the Commission to avoid the creation of new
technical barriers to the free movement of goods which would take a long time to correct through the harmonisation
process.

Under that Directive, Member States are obliged to notify draft national technical regulations to other Member States
and the Commission (and national standardisation bodies (NSB) were obliged to notify draft national standards4 to the
Commission, to the European standardisation organisations (ESO) and to other national standardisation bodies). During
a standstill period these technical regulations may not be adopted, leaving the Commission and the other Member States
the possibility to react. In the absence of reactions within the initial standstill period of three months, the draft technical
regulations may then be adopted. Otherwise, where objections are raised, a further three month standstill is imposed.

2 Regulation (EC) No 765/2008 of the European Parliament and of the Council of 9 July 2008 setting out the requirements for accreditation and
market surveillance relating to the marketing of products and repealing Regulation (EEC) No 339/93 and Decision No 768/2008/EC of the
European Parliament and of the Council of 9 July 2008 on a common framework for the marketing of products, and repealing Council Decision
93/465/EEC
3 Now superseded by Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision
of information in the field of technical standards and regulations and of rules on Information Society services O.J.E.C. L 217, 5.8.1998
4 Since 1.1.2013 and under Regulation (EU) No 1025/2012 each national standardisation body is obliged to make its work programme publicly
available and to notify the existence thereof to the other national standardisation bodies, to the European standardisation organisation and to the
Commission.

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The standstill period is 12 months in the presence of a proposal for a Union harmonisation act in the area in question.
However, the standstill period does not apply where a Member State is obliged to introduce technical regulations
urgently to protect public health or safety, animals or plants.

1.1.2. MUTUAL RECOGNITION

Alongside legislative initiatives to prevent new barriers and promote the free movement of goods, the systematic
application of the principle of mutual recognition enshrined in EU law was also pursued. National technical regulations
are subject to the provisions of Articles 34 to 36 of the Treaty on the Functioning of the European Union (TFEU), which
prohibit quantitative restrictions or measures having equivalent effect. Case law of the European Court of Justice,
especially case 120/78 (the Cassis de Dijon case5), provides the key elements for mutual recognition. The effect of this
case law is as follows.

Products lawfully manufactured or marketed in one Member State should in principle move freely
throughout the Union where such products meet equivalent levels of protection to those imposed by the
Member State of destination.

In the absence of Union harmonisation legislation, Member States are free to legislate on their territory
subject to the Treaty rules on free movement of goods (Arts. 34 36 TFEU).

Barriers to free movement which result from differences in national legislation may only be accepted if
national measures:

are necessary to satisfy mandatory requirements (such as health, safety, consumer protection and
environmental protection);

serve a legitimate purpose which justifies overriding the principle of free movement of goods; and

can be justified with regard to the legitimate purpose and are proportionate with the aims.

To help implement these principles, the European Parliament and the Council adopted, in the 2008 goods package,
Regulation (EC) 764/2008 of 9 July 2008 laying down procedures relating to the application of certain national technical
rules to products lawfully marketed in another Member State and repealing Decision 3052/95/EC6.

However, while contributing greatly to the free movement of goods within the single market, the mutual recognition
principle cannot solve all the problems and there remains, even today as underlined by the comments of the Monti
Report7, room for further harmonisation.

1.1.3. THE 'NEW APPROACH' AND THE 'GLOBAL APPROACH'

The Cassis de Dijon case is well known for its important role in promoting the mutual recognition principle but it also
played an immense role in modifying the EU approach to technical harmonisation on three fundamental counts:
in stating that Member States could only justify forbidding or restricting the marketing of products from
other Member States on the basis of non-conformity with essential requirements, the Court opened a
reflection on the content of future harmonisation legislation: since non-respect of non-essential
requirements could not justify restricting the marketing of a product, such non-essential requirements
need no longer figure in EU harmonisation texts. This opened the door to the New Approach and the
consequent reflection on what constitutes an essential requirement and how to formulate it in such a
manner that conformity can be demonstrated;

in stating this principle, the Court clearly placed the onus on national authorities to demonstrate where
products did not conform to essential requirements but it also begged the question of the appropriate
means for demonstrating conformity in a proportionate manner;

by noting that Member States were obliged to accept products from other Member States except in
circumscribed conditions, the Court identified a legal principle but did not produce the means to create the

5 Judgment of the Court of Justice of 20 February 1979. - Rewe-Zentral AG v Bundesmonopolverwaltung fr Branntwein. Case 120/78. European
Court reports 1979 Page 649
6 OJEU L 218 of 13.8.2008.
7 http://ec.europa.eu/internal_market/strategy/docs/monti_report_final_10_05_2010_en.pdf

8
 trust in the products that could help authorities to accept products they could not vouch for. This led to
the need to develop a policy on conformity assessment.

The New Approach legislative technique approved by the Council of Ministers on 7 May 1985 in its Resolution on a new
approach to technical harmonisation and standards8 was the logical legislative follow up to the Cassis de Dijon case.

This regulatory technique established the following principles:

Legislative harmonisation should be limited to the essential requirements (preferably performance or

functional requirements) that products placed on the EU market must meet if they are to benefit from free
movement within the EU;

The technical specifications for products meeting the essential requirements set out in legislation should
be laid down in harmonised standards which can be applied alongside the legislation;

Products manufactured in compliance with harmonised standards benefit from a presumption of

conformity with the corresponding essential requirements of the applicable legislation, and, in some cases,
the manufacturer may benefit from a simplified conformity assessment procedure (in many instances the
manufacturers Declaration of Conformity, made more easily acceptable to public authorities by the
existence of the product liability legislation9).

The application of harmonised or other standards remains voluntary, and the manufacturer can always
apply other technical specifications to meet the requirements (but will carry the burden of demonstrating
that these technical specifications answer the needs of the essential requirements, more often than not,
through a process involving a third party conformity assessment body);

The operation of Union harmonisation legislation under the New Approach requires harmonised standards to offer a
guaranteed level of protection with regard to the essential requirements established by the legislation. This constitutes
one of the major preoccupations of the Commission in pursuit of its policy for a strong European standardisation process
and infrastructure. Regulation (EU) No 1025/2012 on European Standardisation 10 gives the Commission the possibility of
inviting, after consultation with the Member States, the European standardisation organisations to draw up harmonised
standards and it establishes procedures to assess and to object to harmonised standards.

Since the New Approach calls for common essential requirements to be made mandatory by legislation, this approach is
appropriate only where it is possible to distinguish between essential requirements and technical specifications. Further,
as the scope of such legislation is risk-related, the wide range of products covered has to be sufficiently homogeneous
for common essential requirements to be applicable. The product area or hazards also have to be suitable for
standardisation.

The principles of the New Approach laid the foundation for European standardisation in support of Union harmonisation
legislation. The role of harmonised standards and the responsibilities of the European standardisation organisations are
now defined in Regulation (EU) No 1025/2012 together with relevant Union harmonisation legislation.

The principle of reliance on standards in technical regulations has also been adopted by the World Trade Organisation
(WTO). In its Agreement on Technical Barriers to Trade (TBT) it promotes the use of international standards 11.

The negotiation of the first Union harmonisation texts under the New Approach immediately highlighted the fact that the
determination of essential requirements and the development of harmonised standards were not sufficient to create the
necessary level of trust between Member States and that an appropriate horizontal conformity assessment policy and
instruments had to be developed. This was done in parallel to the adoption of the directives12.

Hence in 1989 and 1990 the Council adopted a Resolution on the Global Approach and Decision 90/683/EEC (updated
and replaced by Decision 93/465/EEC)13 laying down the general guidelines and detailed procedures for conformity
assessment. These have now been repealed and updated by Decision No 768/2008/EC of 9 July 2008 on a common
framework for the marketing of products14.

The major thrust of these policy instruments was to develop common tools for conformity assessment across the board
(for both regulated and non-regulated areas).

8 OJEC N C 136 of 4.8.1985

9 For more details on the product liability legislation see Section 1.4.
10 OJEU of 14.11.2012 L 316/19
11 Article 2.4 of the WTO TBT Agreement
12 Initially legislation adopted under the New Approach technique was essentially in the form of Directives.
13 References 93/465/EEC: Council Decision of 22 July 1993 concerning the modules for the various phases of the conformity assessment procedures
and the rules for the affixing and use of the CE conformity marking, which are intended to be used in the technical harmonisation directives. OJ L
220, 30.8.1993, p. 23
14 OJEU L 218 of 1813.8.2008

9
The policy on product standards was first developed to ensure that the standards set technical specifications to which
conformity could be demonstrated. However, at the request of the Commission, CEN and CENELEC adopted the EN
45000 series of standards for the determination of the competence of third parties involved with conformity assessment.
This series has since become the EN ISO/IEC 17000 harmonised series of standards. Under the New Approach directives
a mechanism was set up whereby national authorities notified the third parties they designated to carry out conformity
assessments based on recourse to these standards.

On the basis of ISO/IEC documentation, the Council in its Decisions developed consolidated conformity assessment
procedures and the rules for their selection and use in directives (the modules). The modules are set out in a manner to
favour their selection from the lightest (internal control of production) for simple products or products not necessarily
presenting serious risks, moving to the most comprehensive (full quality assurance), where the risks are more severe or
the products/technologies more complex. In order to face up to modern manufacturing processes, the modules foresee
both product conformity assessment processes and quality management assessment, leaving the legislator to decide
which are the most appropriate in each sector, as it is not necessarily effective to provide for individual certification for
each mass produced product, for example. To reinforce the transparency of the modules and their effectiveness, at the
request of the Commission, the ISO 9001 series of standards on quality assurance were harmonised at the European
level and integrated into the modules. Thus, economic operators who use these tools in their voluntary quality
management policies to reinforce their quality image on the market, can benefit from the use of the same tools in the
regulated sectors.

These different initiatives were all geared to directly reinforcing the assessment of conformity of products prior to their
marketing. Alongside these, the Commission, in close cooperation with the Member States and the national accreditation
bodies, developed European cooperation in the field of accreditation in order to constitute a last level of control and
reinforce the credibility of the third parties involved in carrying out product and quality assurance conformity
assessment. This remained a political, rather than a legislative initiative, but it was nevertheless effective in creating the
first European infrastructure in this area, and in placing European players very much in the lead in this field at
international level.

These developments led to some 27 directives being adopted on the basis of New Approach elements. They are far
fewer in number than traditional directives in the field of industrial products (some 700), but their wide hazard-based
scope means that entire industrial sectors have benefited from free movement through this legislative technique.

1.2. THE 'NEW LEGISLATIVE FRAMEWORK'

1.2.1. THE CONCEPT

Towards the end of the 90s the Commission started to reflect on the effective implementation of the New Approach. In
2002, a wide consultation process was launched and on 7 May 2003 the Commission adopted a Communication to the
Council and European Parliament suggesting a possible revision of certain New Approach elements. This in turn led to
the Council Resolution of 10 November 2003 on the Communication of the European Commission Enhancing the
implementation of the New Approach Directives15.

The consensus on the need for the update and review was clear and strong. The major elements needing attention were
also clear: overall coherence and consistency, the notification process, accreditation, the conformity assessment
procedures (modules), CE marking and market surveillance (including revision of the safeguard clause procedures).

A Regulation and a Decision constituting part of the Ayral goods package 16 were adopted by the European Parliament
and the Council on 9 July 200817.

Regulation (EC) No 765/2008 and Decision No 768/2008/EC brought together, in the New Legislative Framework (NLF),
all the elements required for a comprehensive regulatory framework to operate effectively for the safety and compliance
of industrial products with the requirements adopted to protect the various public interests and for the proper
functioning of the single market.

Regulation (EC) No 765/2008 established the legal basis for accreditation and market surveillance and consolidated the
meaning of the CE marking, thus filling an existing void. Decision No 768/2008/EC updated, harmonised and

15 OJEU NC 282 of 25.11.2003, p. 3

16 So called by the European Parliament in memory of Michel Ayral, the Director in Directorate General Enterprise and Industry, responsible for
putting the Package together.
17 OJEU L 218 of 18.8.2008

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consolidated the various technical instruments already used in existing Union harmonisation legislation (not only in New
Approach directives): definitions, criteria for the designation and notification of conformity assessment bodies, rules for
the notification process, the conformity assessment procedures (modules) and the rules for their use, the safeguard
mechanisms, the responsibilities of the economic operators and traceability requirements.

The NLF takes account of the existence of all the economic operators in the supply chain manufacturers, authorised
representatives, distributors and importers and of their respective roles in relation to the product. The importer now
has clear obligations in relation to the compliance of products, and where a distributor or an importer modifies a product
or markets it under their own name, they become the equivalent of the manufacturer and must take on the latters
responsibilities in relation to the product.

The NLF also recognises the different facets of the responsibilities of the national authorities: the regulatory authorities,
the notification authorities, those which oversee the national accreditation body, the market surveillance authorities, the
authorities responsible for the control of products from third countries, etc., underlining that responsibilities depend on
the activities carried out.

The NLF has changed the emphasis of EU legislation in relation to market access. Formerly the language of Union
harmonisation legislation concentrated on the notion of placing on the market which is traditional free movement of
goods language, i.e. it focuses on the first making available of a product on the EU market. The NLF, recognising the
existence of a single internal market, puts the emphasis on making a product available thus giving more importance to
what happens to after a product is first made available. This also corresponds to the logic of the putting into place of EU
market surveillance provisions. The introduction of the concept of making available facilitates the tracing back of a non-
compliant product to the manufacturer. It is important to note that compliance is assessed with regard to the legal
requirements applicable at the time of the first making available.

The most important change brought about by the NLF to the legislative environment of the EU was the introduction of a
comprehensive policy on market surveillance. This has considerably changed the balance of EU legislative provisions
from being fundamentally oriented at setting product related requirements to be met when products are placed on the
market to an equal emphasis on enforcement aspects during the whole life-cycle of products.

1.2.2. THE LEGAL NATURE OF THE NLF ACTS AND THEIR RELATIONSHIP TO OTHER
EU LEGISLATION

1.2.2.1. Regulation (EC) No 765/2008

Regulation (EC) No 765/2008 imposes clear obligations on Member States who do not have to transpose its provisions
(although many may have to take national measures to adapt their national legal framework). Its provisions are directly
applicable to the Member States, to all the economic operators' concerned (manufacturers, distributors, importers) and
to conformity assessment bodies and accreditation bodies. Economic operators now have not only obligations but direct
rights that they can enforce through the national courts against both national authorities and other economic operators
for non-respect of the provisions of the Regulation.

In the presence of other EU legislation, the Regulation applies first and foremost, a) on the basis of being directly
applicable i.e. national authorities and economic operators must apply the provisions of the Regulation as such (most of
the other legislation is contained in directives) and b) on the basis of the lex specialis rule i.e. whenever a matter is
regulated by two rules, the more specific one should be applied first.

In the absence of more specific legislation on the issues covered by its provisions, Regulation (EC) No 765/2008 will
apply at the same time, with, and as a complement to, existing legislation. Where existing legislation contains similar
provisions as the Regulation, the corresponding provisions will have to be examined on a one to one basis to determine
which is the most specific.

In general terms, relatively few EU legislative texts contain provisions relating to accreditation, so it can be said that
Regulation (EC) No 765/2008 is of general application in this area. In the area of market surveillance (including the
control of products from third countries) the situation is more complex, as some Union harmonisation legislation does
have various provisions relating to the issues covered by the Regulation (e.g. pharmaceuticals and medical devices
legislation which provides for a specific information procedure).

11
1.2.2.2. Decision No 768/2008/EC

Decision No 768/2008/EC is what is referred to as a sui generis decision, meaning that it has no addressees and
therefore is neither directly nor indirectly applicable. It constitutes a political commitment on the part of the three EU
institutions, European Parliament, Council and Commission.

This means that for its provisions to apply in Union law, they have to be either referred to expressis verbis (expressly) in
future legislation or integrated into it.

The three institutions have indeed committed themselves to adhere to and to have recourse as systematically as possible
to its provisions when drawing up product related legislation. Thus, relevant future proposals are to be examined in the
light of the Decision and departures from its contents, duly justified.

1.2.3. HOW THE SYSTEM FITS TOGETHER

The evolution of EU legislative techniques in this area has been progressive, tackling issues one after another, although
sometimes in parallel, culminating in the adoption of the New Legislative Framework: essential or other legal
requirements, product standards, standards and rules for the competence of conformity assessment bodies as well as for
accreditation, standards for quality management, conformity assessment procedures, CE marking, accreditation policy,
and lately market surveillance policy including the control of products from third countries.

The New Legislative Framework now constitutes a complete system bringing together all the different elements that
need to be dealt with in product safety legislation in a coherent, comprehensive legislative instrument that can be used
across the board in all industrial sectors, and even beyond (environmental and health policies also have recourse to a
number of these elements), whenever EU legislation is required.

In this system, the legislation has to set the levels of public protection objectives of the products concerned as well as
the basic safety characteristics, it should set the obligations and requirements for economic operators, it has to set-
where necessary-the level of competence of the third party conformity assessment bodies who assess products or
quality management systems, as well as the control mechanisms for these bodies (notification and accreditation), it must
determine which are the appropriate conformity assessment processes (modules which also include the manufacturers
Declaration of Conformity) to be applied, and finally it must impose the appropriate market surveillance mechanisms
(internal and external) to ensure that the whole legislative instrument operates in an effective and seamless manner.

All these different elements are interlinked, operate together and are complementary, forming an EU quality 18 chain. The
quality of the product depends on the quality of the manufacturing, which in many instances is influenced by the quality
of testing, internal or carried out by external bodies, which depends on the quality of the conformity assessment
processes, which depends on the quality of the bodies which in turn depends on the quality of their controls, which
depends on the quality of notification or accreditation; the entire system depending on the quality of market surveillance
and controls of products from third countries.

They should all be treated in one way or another in any piece of EU product safety legislation. If one element goes
missing or is weak, the strength and effectiveness of the entire quality chain is at stake.

1.3. THE GENERAL PRODUCT SAFETY DIRECTIVE

Directive 2001/95/EC on general product safety (GPSD) is intended to ensure a high level of product safety throughout
the EU for consumer products that are not covered by sector-specific EU harmonisation legislation. The GPSD also
complements the provisions of sector legislation in some aspects. The key provision of the GPSD is that producers are
obliged to place on the market only products which are safe for consumers19.

The GPSD has set up the rapid alert system, RAPEX, between Member States and the Commission. The RAPEX system
ensures that the relevant authorities are rapidly informed of dangerous products. Subject to certain conditions, RAPEX
notifications can also be exchanged with non-EU countries. In the case of serious product risks, the GPSD provides for
the possibility of taking temporary Decisions on Union-wide measures, so-called emergency measures. Under certain
conditions, the Commission may adopt a formal Decision (valid for one year, but renewable) requiring the Member

18 The word quality is used to designate the level of safety and other public policy objectives which are aimed by the Union harmonisation
legislation. Not to be confused with the meaning of the word quality in the commercial context allowing differentiating between different levels
of product quality.
19 Specific guidance on the practical application of the GPSD is available at: http://ec.europa.eu/consumers/safety/prod_legis/index_en.htm

12
States to restrict or prevent the marketing of a product posing a serious risk to the health and safety of consumers. The
RAPEX system has been subsequently extended to apply to all industrial products irrespective of the final user.

1.4. THE LEGISLATION ON PRODUCT LIABILITY

The concept of manufacturer according to Union harmonisation legislation as shaped by the New Legislative Framework
is different from that under the Directive on consumer product liability 85/374/EEC 20. In the latter case, the concept of
producer21 covers more and different persons than the concept of manufacturer under the New Legislative
Framework.

Legal or administrative action may take place against any person in the supply or distribution chain who can be
considered responsible for a non-compliant product. This may, in particular, be the case when the producer is
established outside the Union. The Directive on product liability covers all movables22 and electricity, as well as raw
materials and components of final products. Services as such are currently excluded from the scope. Secondly, the
Directive applies only to defective products i.e. products not providing the safety that a person is entitled to expect. The
fact that a product is not fit for the use expected is not enough. The Directive only applies if a product lacks safety. The
fact that a better product is made afterwards does not render older models defective.

Liability, the responsibility to pay for damages, is placed on the producer. A producer is either a manufacturer of a
finished product or a component part of a finished product, producer of any raw material, or any person who presents
himself as a manufacturer (for example by affixing a trademark). Importers placing products on the Union market from
third countries are all considered to be producers under the Directive on product liability. If the producer cannot be
identified, each supplier of the product becomes liable, unless he informs the injured person within a reasonable time of
the identity of the producer, or of the person who supplied him with the product. When several persons are liable for the
same damage, they are all jointly and severally liable.

The producer must compensate damages caused by the defective product to individuals (death, personal injury) and
private property (goods for private use). However, the Directive does not cover any damage to property under EUR
50023 for a single incident. National law may govern non-material damages (such as pain and suffering). The Directive
does not cover the destruction of the defective product itself and, therefore, there is no obligation to compensate for it
under the Directive on product liability. This is without prejudice to national law.

The Directive on product liability allows Member States to fix a financial ceiling for serial accidents at a minimum of EUR
70 million24. However, most Member States have not used this possibility.

The producer is not automatically liable for damage caused by the product. The injured person, whether or not he is the
buyer or user of the defective product, must claim his rights to obtain compensation. The victims will be paid only if they
prove that they have suffered damage, the product was defective, and this product caused the damage. If the injured
person contributes to the damage, the producers liability may be reduced or even eliminated. However, the victims do
not need to prove that the producer was negligent because the Directive on product liability is based on the principle of
no-fault liability. Thus, the producer will not be exonerated even if he proves he was not negligent, if an act or omission
of a third person contributes to the damage caused, if he has applied standards, or if his product has been tested. The
producer will not have to pay, if he proves:

he did not place the product on the market (for example the product was stolen);

the product was not defective when he placed it on the market (thus he proves that the defect was
caused subsequently);

the product was not manufactured to be sold or distributed for economic purpose;

the defect was caused due to compliance with mandatory regulations issued by the public authorities
(which excludes national, European and international standards)25;

the state of scientific and technical knowledge at the time when the product was put on the market could
not as such enable the existence of the defect to be discovered (the development risks defence) 26; or,

20 L 210 of 07/08/1985
21 See Article 3 of Directive 85/374/EEC
22 For comparison, Union harmonisation legislation may apply to movables such as electronic equipment, personal protective equipment etc. or
not movables (e.g. a lift once it is integrated into immovable property)
23 The equivalence in national currency is calculated at the exchange rate of 25 July 1985.
24 The equivalence in national currency is calculated at the exchange rate of 25 July 1985.
25 Accordingly, harmonised standards although they give a presumption of conformity do not free from liability, but they may reduce the
likelihood of damage. For the use of harmonised standards and presumption of conformity, see Point 4.1.2.

13
 where he is a subcontractor, that the defect was due either to the design of the finished product or to
defective instructions given to him by the producer of the finished product.

Ten years after the product is placed on the market, the producer ceases to be liable, unless legal action is pending.
Further, the victim must file an action within three years of the damage, the defect and the identity of the producer
being known. No waivers of liability in relation to the injured person may be agreed.

The Directive on product liability does not require Member States to repeal any other legislation on liability. In this
respect, the Directives regime adds to the existing national rules on liability. It is up to the victim to choose the grounds
on which to file the action.

1.5. SCOPE OF THE GUIDE

This Guide discusses non-food and non-agricultural products referred to as industrial products or products whether for
use by consumers or professionals. The product-related legislation that deals with these products will be referred
throughout the text indistinctly as Union harmonisation legislation, sectoral Union harmonisation legislation or Union
harmonisation acts.

The New Legislative Framework consists of a set of legal documents. In particular Decision No 768/2008/EC provides for
elements, which are partially or totally implemented in product-related Union harmonisation legislation addressing
various public interests. The guide gives guidance for the implementation of the provisions and concepts laid down in the
New Legislative Framework27. Where there are product-specific deviations or provisions the guide refers to sectoral
guides, which exist for almost all sectoral Union harmonisation legislation.

The present Guide has the ambition of explaining the different elements of the New Legislative Framework in detail and
of contributing to a better overall understanding of the system so that legislation is implemented properly and is
therefore effective for the protection of public interests such as health and safety, consumers, the environment and
public security, as well as the proper functioning of the internal market for economic operators. Furthermore, the Guide
promotes the goals of the Commissions better regulation policy by contributing to the development of more
comprehensive, coherent and proportionate legislation.

Each of these chapters should be read in conjunction with the explanations set out above, in other words against the
general background, and in conjunction with the other chapters, as they are all interlinked and should not be seen in
isolation.

26 According to the Court of Justice (case C-300/95) this refers to an objective state of knowledge, related not only to safety standards existing in a
particular sector, but to any high standard the producer is presumed to be aware of and that was accessible to him. Liability for development risks
exists in only two Member States.
27 Decision No 768/2008/EC and Regulation (EC) No 765/2008

14
This guide primarily relates to the Union legislation on:

The restriction of the use of certain hazardous substances in electrical and electronic equipment (Directive
2011/65/EU)

Appliances burning gaseous fuels (Directive 2009/142/EC)

Ecodesign requirements for energy-related products (Directive 2009/125/EC)

Simple pressure vessels (Directive 2009/105/EC)

Toys safety (Directive 2009/48/EC)

Electrical equipment designed for use within certain voltage limits (Directive 2006/95/EC)

Machinery (Directive 2006/42/EC)

Electromagnetic compatibility (Directive 2004/108/EC)

Measuring instruments (Directive 2004/22/EC)

Non-automatic weighing instruments (Directive 2009/23/EC)

Cableway installations designed to carry persons (Directive 2000/9/EC)

Radio equipment and telecommunications terminal equipment (Directive 1999/5/EC)

Active implantable medical devices (Directive 90/385/EEC)

Medical devices (Directive 93/42/EEC)

In vitro diagnostic medical devices (Directive 98/79/EC)

Pressure equipment (Directive 97/23/EC)

Transportable Pressure equipment (Directive 2010/35/EU)

Aerosol Dispensers (Directive 75/324/EEC as amended)

Lifts (Directive 95/16/EC)

Recreational craft (Directive 94/25/EC)

Equipment and protective systems intended for use in potentially explosive atmospheres (Directive 94/9/EC)

Explosives for civil uses (Directive 93/15/EEC)

Pyrotechnics (Directive 2013/29/EU)

Efficiency requirements for new hot-water boilers fired with liquid or gaseous fuels (Council Directive 92/42/EEC)

Personal protective equipment (Directive 89/686/EEC)

Marine equipment (Directive 96/98/EC)

Noise emission in the environment by equipment for use outdoors (Directive 2000/14/EC)

Emissions from non-road mobile machinery (Directive 97/68/EC as amended)

Energy labelling (Directive 2010/30/EU)

15
However, elements of this Guide might be relevant for other Union harmonisation legislation going even beyond the
realm of industrial products. This is particularly true for the various definitions in the Guide as well as the chapters
bearing on standardisation, conformity assessment, accreditation and market surveillance. Although, it is neither correct
nor desirable to dress an exhaustive list of relevant legislation, a larger list of legislation concerned is provided in Annex
1.

The Guide does not attempt to cover:

the Directive on General Product Safety28. The Commission has provided specific guidance on the practical
application of the GPSD29.

the Union legislation on motor vehicles, construction products, REACH, and chemicals.

This guide addresses conformity assessment as laid down under Decision No 768/2008/EC.

28 There are however references to GPSD in relation to specific situations such as second-hand products.
29 http://ec.europa.eu/consumers/safety/prod_legis/index_en.htm

16
2. WHEN DOES UNION HARMONISATION LEGISLATION ON
PRODUCTS APPLY?

2.1. PRODUCT COVERAGE

Union harmonisation legislation applies when the product is placed on the market and to any subsequent
operation which constitutes making available until it reaches the end-user.
Union harmonisation legislation applies to all forms of selling. A product offered in a catalogue or by means of
electronic commerce has to comply with Union harmonisation legislation when the catalogue or website directs its
offer to the Union market and includes an ordering and shipping system.
The Union harmonisation legislation applies to newly manufactured products but also to used and second-hand
products imported from a third country when they enter the Union market for the first time Union harmonisation
legislation applies to finished products.
A product which has been subject to important changes or overhauls aiming to modify its original performance,
purpose or type may be considered as a new product. The person who carries out the changes becomes then the
manufacturer with the corresponding obligations.
Union harmonisation legislation applies to products which are intended to be placed (or put into service30) on the
market. Furthermore, Union harmonisation legislation applies when the product is placed on the market (or put into
service) and to any subsequent making available until the product reaches the end-user31 32. A product still in the
distribution chain falls under the obligations of the Union harmonisation legislation as long as it is a new product. 33 Once
it reaches the end-user it is no longer considered a new product and the Union harmonisation legislation no longer
applies34. The end-user is not one of the economic operators who bear responsibilities under Union harmonisation
legislation i.e. any operation or transaction by the end-user involving the product (e.g. giving the product as a gift or
donation to other persons, transforming into another product) is not subject to Union harmonisation legislation.
However, such an operation or transaction might fall under another regulatory regime, in particular at national level.

The product must comply with the legal requirements that were in place at the time of its placing on the market.

Union harmonisation legislation applies to all form of supply, including distance selling and selling through electronic
means. Hence, regardless of the selling technique products intended to be made available on the Union market must be
in conformity with the applicable legislation.

A product intended to be placed on the Union market, offered in a catalogue or by means of electronic commerce, has to
comply with Union harmonisation legislation when the catalogue or website directs its offer to the Union market and
includes an ordering and shipping system35. Where a product is not intended for the Union market or is not compliant
with the applicable Union legislation, this has to be clearly indicated (e.g. by providing a visual warning).

The Union harmonisation legislation applies to newly manufactured products but also to used and second-hand products
imported from a third country when they enter the Union market for the first time 36 37. This applies even to used and
second-hand products imported from a third country that were manufactured before the legislation became applicable 38.

30 Some Union harmonisation legislation covers also putting into service(e.g. lifts) or own use (e.g. machinery to be used by the manufacturer
himself) as being equivalent to the placing on the market. Products have to fulfil the essential requirements of the applicable legislation at the
point in time they are put into service.
31 For placing on the market, making available on the market and putting into service, see Sections 2.2, 2.3 and 2.5.
32 Directive 1999/44/EC on certain aspects of the sale of consumer goods and associated guarantees (OJ L 171, 07/07/1999, p. 12.) is beyond the
interest of this Guide. According to this directive, sellers of consumer products within the EU are obliged to guarantee the conformity of the
products with a contract, for a period of two years after their delivery. If the products are not delivered in conformity with the sales contract,
consumers can ask for the products to be repaired, replaced, and reduced in price or for the contract to be rescinded. The final seller, who is
responsible to the consumer, can also hold the producer liable in their business relationship.
33 See chapter 3.3 Distributors.
34 This is without prejudice to the level of safety or other public interest protection that a product must offer in relation to the applicable Union
harmonisation legislation at the time it was placed on the market.
35 This implies that the economic operator that offers the product has to be in a position to provide the evidence that the product complies with the
applicable requirements i.e. by providing the technical file on request of a market surveillance authority.
36 Union harmonisation legislation does not prohibit the manufacture of products to meet the requirements of a non EU Member State, if such
products will not be placed and put into service in the internal market. Union harmonisation legislation does not prohibit the import of products
that do not meet the requirements of the relevant Union harmonisation legislation, if such products are not intended to be placed on the market
or put into service on the internal market (but e.g. refined/processed/incorporated in the internal market) but to be exported outside the EEA.
37 In this context the Union should be considered to mean the present Member States, where free movement of used and second-hand products
takes place according to Articles 34 and 36 TFEU.

17
Union harmonisation legislation applies to finished products. Yet, the concept of product varies between different pieces
of Union harmonisation legislation. The objects covered by legislation are referred to, for instance, as products,
equipment, apparatus, devices, appliances, instruments, materials, assemblies, components or safety components, units,
fittings, accessories, systems or partly completed machinery. Thus, within the terms of a specific Union harmonisation
act, components or sub-assemblies may be regarded as finished products and their end-use may be the assembly or
incorporation into a finished product. It is the responsibility of the manufacturer to verify whether or not the product is
within the scope of a given piece of legislation39.

A combination of products and parts, which each comply with applicable legislation, does not always constitute a finished
product that has to comply itself as a whole with a given Union harmonisation legislation40. However, in some cases, a
combination of different products and parts designed or put together by the same person is considered as one finished
product which has to comply with the legislation as such. In particular, the manufacturer of the combination is
responsible for selecting suitable products to make up the combination, for putting the combination together in such a
way that it complies with the provisions of the laws concerned, and for fulfilling all the requirements of the legislation in
relation to the assembly, the EU Declaration of Conformity and CE marking. The fact that components or parts are CE
marked does not automatically guarantee that the finished product also complies. Manufacturers must choose
components and parts in such a way that the finished product itself complies. The decision whether a combination of
products and parts has to be considered as one finished product has to be taken by the manufacturer on a case-by-case
basis in relation with the relevant legislation.

A product, which has been subject to important changes or overhaul aiming to modify its original performance, purpose
or type after it has been put into service, having a significant impact on its compliance with Union harmonisation
legislation, may be considered as a new product. This has to be assessed on a case-by-case basis and, in particular, in
view of the objective of the legislation and the type of products covered by the legislation in question. Where a rebuilt 41
or modified product is considered as a new product, it must comply with the provisions of the applicable legislation when
it is made available or put into service. This has to be verified as deemed necessary according to the risk assessment
by applying the appropriate conformity assessment procedure laid down by the legislation in question. In particular, if
the risk assessment leads to the conclusion that the nature of the hazard has changed or the level of risk has increased,
then the modified product has to be treated as a new product i.e. compliance of the modified product with the applicable
essential requirements has to be reassessed and the person carrying out the modification has to fulfil the same
requirements as an original manufacturer, for example preparation of the technical documentation, drawing up a EU
declaration of conformity and affixing the CE marking on the product.

In any case, a modified product sold under the name or trademark of a natural or legal person different from the original
manufacturer, should be considered as new and subject to Union harmonisation legislation. The person who carries out
important changes to the product carries the responsibility for verifying whether or not it should be considered as a new
product in relation to the relevant Union harmonisation legislation. If the product is to be considered as new, this person
becomes the manufacturer with the corresponding obligations. Furthermore, in the case the conclusion is that it is a new
product, the product has to undergo a full conformity assessment before it is made available on the market. However,
the technical documentation has to be updated in as much as the modification has an impact on the requirements of the
applicable legislation. It is not necessary to repeat tests and produce new documentation in relation to aspects not
impacted by the modification, as long as the manufacturer has copies (or access to copies) of the original test reports for
the unchanged aspects. It is up to the natural or legal person who carries out changes or has changes carried out to the
product to demonstrate that not all elements of the technical documentation need to be updated.

Products which have been repaired or exchanged (for example following a defect), without changing the original
performance, purpose or type, are not to be considered as new products according to Union harmonisation legislation.
Thus, such products do not need to undergo conformity assessment again, whether or not the original product was
placed on the market before or after the legislation entered into force. This applies even if the product has been
temporarily exported to a third county for the repair operations. Such operations are often carried out by replacing a
defective or worn item by a spare part, which is either identical, or at least similar, to the original part (for example
modifications may have taken place due to technical progress, or discontinued production of the old part) or the entire

38 Used and second-hand products supplied to consumers are covered by the GPSD and have to be safe, unless they are supplied as antiques or as
products to be repaired or reconditioned prior to being used, provided that the supplier has clearly informed the person to whom he supplies the
product to that effect.
39 In some situations the responsibilities of the original manufacturer are taken over by another person, see Chapter 3.
40 Please note that in the case of measuring instruments, a measuring instrument, assembled from subassemblies or a measuring instrument in
combination with a subassembly does not have to meet the requirements of the directive on measuring instruments. It is national legislation that
applies to the new measuring instrument.
41 Under medical devices legislation, the term fully refurbished exists. Fully refurbished products are assimilated to new products.

18
identical unit42. Thus, maintenance operations are basically excluded from the scope of the Union harmonisation
legislation. However, at the design stage of the product the intended use and maintenance must be taken into
account43.

Software updates or repairs could be assimilated to maintenance operations provided that they do not modify a product
already placed on the market in such a way that compliance with the applicable requirements may be affected.

2.2. MAKING AVAILABLE

A product is made available on the market when supplied for distribution, consumption or use on the Union
market in the course of a commercial activity, whether in return for payment or free of charge.
The concept of making available refers to each individual product.
A product is made available on the market when supplied for distribution, consumption or use on the Union market in
the course of a commercial activity, whether in return for payment or free of charge. 44 Such supply includes any offer for
distribution, consumption or use on the Union market which could result in actual supply (e.g. an invitation to purchase,
advertising campaigns).

Supplying a product is only considered as making available on the Union market, when the product is intended for end
use on the Union market. The supply of products for further distribution, for incorporation into a final product, for further
processing or refinement with the aim to export the final product outside the Union market is not considered as making
available. Commercial activity is understood as providing goods in a business related context. Non-profit organisations
may be considered as carrying out commercial activities if they operate in such a context. This can only be appreciated
on a case by case basis taking into account the regularity of the supplies, the characteristics of the product, the
intentions of the supplier etc. In principle, occasional supplies by charities or hobbyists should not be considered as
taking place in a business related context.

Use refers to the intended purpose of the product as defined by the manufacturer under conditions which can be
reasonably foreseen. Usually, this is the end use of the product.

The central role that the concept of making available plays in Union harmonisation legislation is related to the fact that
all economic operators in the supply-chain have traceability obligations and need to have an active role in ensuring that
only compliant products circulate on the Union market.

The concept of making available refers to each individual product, not to a type of product, and whether it was
manufactured as an individual unit or in series.

The making available of a product supposes an offer or an agreement (written or verbal) between two or more legal or
natural persons for the transfer of ownership, possession or any other right45 concerning the product in question after
the stage of manufacture has taken place. The transfer does not necessarily require the physical handover of the
product.

This transfer can be for payment or free of charge, and it can be based on any type of legal instrument. Thus, a transfer
of a product is considered to have taken place, for instance, in the circumstances of sale, loan, hire, leasing and gift.
Transfer of ownership implies that the product is intended to be placed at the disposal of another legal or natural
person.

42 In addition to traditional repairs, it is the state of technology not to repair products but instead to exchange cards, components, sub-assemblies
or even entire units.
43 For products used at the workplace the employer must take all measures necessary to ensure that work equipment is suitable and safe and that
repaired machinery is no less safe than the original. See Section 3.5.
44 See Article 2 of Regulation (EC) No 765/2008 and Article R1 of Annex I of Decision No 768/2008/EC.
45 Excluding intellectual property rights.

19
2.3. PLACING ON THE MARKET

A product is placed on the market when it is made available for the first time on the Union market.
Products made available on the market must comply with the applicable Union harmonisation legislation at the
moment of placing on the market.
A product is placed on the market when it is made available for the first time on the Union market. The operation is
reserved either for a manufacturer or an importer i.e. the manufacturer and the importer are the only economic
operators who place products on the market46. When a manufacturer or an importer supplies a product to a distributor 47
or an end-user for the first time, the operation is always labelled in legal terms as placing on the market. Any
subsequent operation, for instance, from a distributor to distributor or from a distributor to an end-user is defined as
making available.

As for making available, the concept of placing on the market refers to each individual product, not to a type of
product, and whether it was manufactured as an individual unit or in series. Consequently, even though a product model
or type has been supplied before new Union harmonisation legislation laying down new mandatory requirements entered
into force, individual units of the same model or type, which are placed on the market after the new requirements have
become applicable, must comply with these new requirements.

Placing a product on the market requires an offer or an agreement (written or verbal) between two or more legal or
natural persons for the transfer of ownership, possession or any other property right concerning the product in question.
This transfer could be for payment or free of charge. It does not require the physical handover of the product.

Placing on the market is considered not to take place where a product is:

manufactured for ones own use. Some Union harmonisation legislation however covers products
manufactured for own use in its scope48;

bought by a consumer in a third country while physically present in that country;

transferred from the manufacturer in a third country to an authorised representative in the Union whom
the manufacturer has engaged to ensure that the product complies with the Union harmonisation
legislation49;

introduced from a third country in the EU customs territory and has not been released for free circulation.
This includes the cases of products in transit, placed in free zones, warehouses or temporary storage50;

manufactured in a Member State with a view to exporting it to a third country (this includes components
supplied to a manufacturer for incorporation into a final product to be exported into a third country);

transferred for testing or validating pre-production units considered still in the stage of manufacture;

displayed or operated under controlled conditions51 at trade fairs, exhibitions or demonstrations52; or

in the stocks of the manufacturer ( or the authorised representative established in the Union) or the
importer, where the product is not yet made available, unless otherwise provided for in the applicable
Union harmonisation legislation.

The placing on the market is the most decisive point in time concerning the application of the Union harmonised
legislation53. When made available on the market, products must be in compliance with the Union harmonisation
legislation applicable at the time of placing on the market. Accordingly, new products manufactured in the Union and all
products imported from third countries whether new or used must meet the provisions of the applicable Union

46 The Lifts Directive 95/16/EC uses also the concept of installer who also places on the market.
47 The distribution chain can also be the commercial chain of the manufacturer or the authorised representative.
48 See for instance, the Directives on Machinery, Measuring Instruments, ATEX, Civil Explosives.
49 For authorised representative, see Section 3.2.
50 See Council Regulation (EEC) No 2913/92 establishing the Community customs code. In accordance with this Regulation, non-Community goods
placed under a suspensive customs procedure or in a free zone are subject to customs supervision and do not benefit from the free circulation in
the internal market. Before benefiting from the free circulation in the internal market, these goods must be declared for release for free
circulation. That entails application of commercial policy measures, completion of the other formalities laid down in respect of the importation of
goods and the charging of any duties legally due.
51 The prototype must be safe and under complete control and supervision. Controlled conditions would mean expert operators, restrictions to public
contact with the product, avoiding inappropriate interaction with other neighbouring products etc.
52 However, in such circumstances a visible sign must clearly indicate that the product in question may not be placed on the market or put into
service until it has been made to comply.
53 The design in accordance with the essential requirement of the applicable legal act, the following risk and conformity assessment, the issue of a
Declaration of Conformity, the marking requirements (CE marking, name, address of the manufacturer etc.), the compilation of the technical file,
must have been completed by the manufacturer at the time of placing on the market.

20
harmonisation legislation when placed on the market i.e. when made available for the first time on the Union market.
Compliant products once they have been placed on the market may subsequently be made available along the delivery
chain without additional considerations, even in case of revisions to the applicable legislation or the relevant harmonised
standards.

Member States have an obligation in the framework of market surveillance to ensure that only safe and compliant
products are on the market54. Used products, which are on the Union market, are subject to free movement according to
the principles laid down by Articles 34 and 36 TFEU. It must be noted that used products made available to consumers in
the course of a commercial activity are subject to the GPSD.

2.4. PRODUCTS IMPORTED FROM COUNTRIES OUTSIDE THE EU

Irrespective of their origin products must be compliant with the applicable Union harmonisation legislation when placed
on the market.
Union harmonisation legislation applies when the product is made available (or put into service55) on the Union market
for the first time. It also applies to used and second-hand products imported from a third country when they enter the
Union market for the first time, but not to such products already on the market. It applies even to used and second-
hand products imported from a third country that were manufactured before the Union harmonisation legislation became
applicable.

The basic principle of EU product rules is that irrespective of the origins of the products, they need to be compliant with
the applicable Union harmonisation legislation when placed on the market. Products manufactured in the EU and
products from non EU countries are treated alike.

For products imported from countries outside the EU, Union harmonisation legislation envisages a special role for the
importer. The latter assumes certain obligations which to some extent mirror the obligations of manufacturers based
within the EU56.

In the case of products imported from countries outside the EU, an authorised representative may carry out a number of
tasks on behalf of the manufacturer57. If however, the authorised representative of a third country manufacturer
supplies a product to a distributor or a consumer within the EU, he then no longer acts as a mere authorised
representative but becomes the importer and is subject to the obligations of importers.

2.5. PUTTING INTO SERVICE OR USE (AND INSTALLATION)

The moment of putting into service is relevant for some Union harmonisation legislation.
Putting into service takes place at the moment of first use within the Union by the end user.
Putting into service takes place at the moment of first use within the Union by the end user 58 59 60. The concept is used
in the field of Lifts, Machinery, Measuring instruments or products covered by the EMC or ATEX-directives and results in
the scope of Union harmonisation legislation being extended beyond the moment of making available of a product. The
relevant products must comply with the provisions of the applicable Union harmonisation legislation and other Union
legislation when they are put into service.

Where the product is put into service by an employer for use by his employees, the employer is considered as the end-
user.

54 For market surveillance, see Chapter 7.

55 For putting into service, see Section 2.5.
56 For the role of the importer, see Point 3.3.
57 Please note that in the area of medical devices, the role of the authorised representative is reinforced and he is the primary interlocutor of market
surveillance authorities for products for third countries.
58 The concept of putting into service is not relevant for all Union harmonisation legislation. For instance, in the case of explosives, there is no
putting into service.
59 As regards lifts and equivalent products, the putting into service should be considered to take place at the moment when the first use within the
Union is possible.
60 Products not considered to be placed on the market (according to the bullet point list in chapter 2.3) are also not considered to be put into
service as defined here.

21
Member States may not prohibit, restrict or impede the putting into service of products that meet the provisions of the
applicable Union harmonisation legislation61. However, Member States are allowed to maintain and adopt, in compliance
with the Treaty (in particular Articles 34 and 36 TFEU), additional national provisions regarding the putting into service,
installation or use, of products which are intended for the protection of workers or other users, or other products. Such
national provisions may not require modifications of a product manufactured in accordance with the provisions of the
applicable Union harmonisation legislation.

In the framework of market surveillance62, the need to verify the compliance of products, and if applicable that they
are correctly installed, maintained and used for the intended purpose, should be limited to products:

which can be used only after an assembly, an installation or other manipulation has been carried out; or

whose compliance can be influenced by the distribution conditions (for example storage or transport).

2.6. SIMULTANEOUS APPLICATION OF UNION HARMONISATION ACTS

Essential and other requirements laid down in Union harmonisation legislation may overlap or complement each
other, depending on the hazards covered by these requirements that are related to the product in question.
The making available or putting into service can only take place when the product complies with the provisions of
all applicable Union harmonisation legislation at the time of its placing on the market.
Where the same product or policy objective is covered by two or more Union harmonisation acts, the application
of some of the acts can sometimes be excluded following an approach that includes a risk analysis of the product
with a view to intended use as defined by the manufacturer.
Union harmonisation legislation covers a wide range of products, hazards and impacts63, which both overlap and
complement each other. As a result, the general rule is that several pieces of legislation may have to be taken into
consideration for one product, since the making available or putting into service can only take place when the product
complies with all applicable provisions and when the conformity assessment has been carried out in accordance with all
applicable Union harmonisation legislation.

Hazards covered by the requirements of various Union harmonisation acts would typically concern different aspects that
in many cases complement each other (for example the Directives relating to Electromagnetic Compatibility and Pressure
Equipment cover phenomena not covered by the Directives relating to Low-voltage Equipment or Machinery). This calls
for a simultaneous application of the various legislative acts. Accordingly, the product has to be designed and
manufactured in accordance with all applicable Union harmonisation legislation, as well as to undergo the conformity
assessment procedures according to all applicable legislation, unless otherwise provided for.

Certain Union harmonisation acts exclude from their scope products covered by other acts64 or incorporate the essential
requirements of other acts65 which avoids simultaneous application of redundant requirements. In other instances, this is
not the case and the general principle of simultaneous application still applies where the requirements of the Union
harmonisation acts are complementary to each other.

Two or more Union harmonisation acts can cover the same product, hazard or impact. In such a case, the issue of
overlap might be resolved by giving preference to the more specific Union harmonisation act66. This usually requires a
risk analysis of the product, or sometimes an analysis of the intended purpose of the product, which then determines the

61 According to the Directive relating to hot-water boilers, products cannot be put into service unless they meet, in addition to the efficiency
requirements laid down by the Directive, the national conditions for entry into service. However, such provisions may not prevent the free
movement of boilers. In the case of the Directive on radio and telecommunications terminal equipment, Article 7 regulates restrictions to the
putting into service. Member States may restrict the putting into service of radio equipment for reasons related to the effective and appropriate
use of the radio spectrum, avoidance of harmful interference or matters related to public health
62 For market surveillance, see Chapter 7.
63 E.g. energy consumption.
64 For instance: the Directive relating to low voltage equipment is not applicable to electrical equipment for medical purposes, instead the legislation
relating to medical devices will apply; the Directive relating to electromagnetic compatibility is not applicable to products covered by specific
legislation that harmonises the protection requirements specified in the Directive on electromagnetic compatibility; the Directive relating to lifts is
not applicable to lifts connected to machinery and intended exclusively for access to the workplace, instead the Directive relating to machinery
applies; marine equipment, which is also within the scope of other directives than the Directive on marine equipment, is excluded from the
application of such directives.
65 E.g. The R&TTE Directive directly covers electromagnetic compatibility aspects and low voltage safety. In order to avoid double coverage R&TTE
incorporates the essential requirements of EMCD and LVD (with no lower voltage limit) and allows a manufacturer to use some of their conformity
assessment procedures. In addition Harmonised Standards under EMCD and LVD also have that status under the R&TTE Directive. The Lifts
Directive includes relevant requirements of the Machinery Directive.
66 For example: the Machinery Directive covers all hazards that come from machinery, including electrical hazards. However, concerning the
electrical hazards of machinery, the Machinery Directive is referring to the safety objectives of the Low Voltage Directive, to be applied solely.

22
applicable legislation. In specifying the hazards relating to a product, the manufacturer may use the relevant harmonised
standards for the product in question.

2.7. INTENDED USE / MISUSE

Manufacturers have to match a level of protection corresponding to the use they prescribe to the product under the
conditions of use which can be reasonably foreseen.
Union harmonisation legislation applies in the case products made available or put into service67 on the market are used
for their intended use. Intended use means either the use for which a product is intended in accordance with the
information provided by the person placing it on the market, or the ordinary use as determined by the design and
construction of the product.

Usually such products are ready for use, or require only adjustments that can be performed in view of their intended
use. Products are ready for use if they can be used as intended without the insertion of additional parts. Products are
also deemed ready for use if all parts from which they are to be assembled are placed on the market by one person
only, or they only need to be mounted or plugged in, or they are placed on the market without the parts that are usually
procured separately and inserted for the intended use (e.g. a cable for electric supply).

Manufacturers are required to match a level of protection for the users of the products which corresponds to the use
that the manufacturer prescribes for the product in the product information. This is particularly relevant in the cases
where a misuse of a product is at stake68.

As far as market surveillance activities are concerned, market surveillance authorities are required to check the
conformity of a product:

in accordance with its intended purpose (as defined by the manufacturer) and

under the conditions of use which can be reasonably foreseen, that is when such use could result from
lawful and readily predictable human behaviour.

The consequence for manufacturers is that they have to consider the conditions of use which can be reasonably
foreseen prior to placing a product on the market.

Manufacturers have to look beyond what they consider the intended use of a product and place themselves in the
position of the average user of a particular product and envisage in what way they would reasonably consider to use the
product69.

It is also important that market surveillance authorities take into account that not all risks can be prevented by product
design. The supervision and assistance of the intended users should be considered as part of the conditions which can
be reasonably foreseen. For instance, some professional machine tools are intended for use by averagely skilled and
trained workers under the supervision of their employer; the responsibility of the manufacturer cannot be engaged if
such machine tools are rented by a distributor or third party service-provider for use by unskilled and untrained
consumers.

In any case, the manufacturer is not obliged to expect that users will not take into consideration the lawful conditions of
use of his product.

67 For making available, see Section 2.2.; for putting into service, see 2.5.
68 Please note that the Machinery Directive requires the manufacturer to take account of reasonably foreseeable misuse.
69 Furthermore, a tool designed and intended to be used by professionals only, might eventually also be used by ordinary persons; consequently the
design and instructions accompanied must take this possibility into account.

23
2.8. GEOGRAPHICAL APPLICATION (EEA EFTA STATES, OVERSEAS COUNTRIES AND
TERRITORIES (OCTS), TURKEY)

Union harmonisation legislation applies to the Member States of the EU and to certain European territories to the
extent necessary to give effect to the arrangements set out in the Accession Treaty of the relevant Member
States.
The Agreement on the European Economic Area is established between the European Union and Iceland,
Liechtenstein and Norway. The Agreement extends the internal market to these three EFTA States commonly
known as EEA EFTA States.
The Customs Union Agreement between the EU and Turkey aims to ensure the free movement of products
between the EU and Turkey, by eliminating import controls at the EU-Turkey border on such products.

2.8.1. MEMBER STATES AND OVERSEAS COUNTRIES AND TERRITORIES

The purpose of Union harmonisation legislation relating to goods adopted pursuant to Articles 114 and 115 TFEU is the
establishment and functioning of the internal market for goods. Consequently, Union harmonisation legislation cannot be
separated from Treaty provisions on free movement of goods and the territorial scope of application of Union
harmonisation legislation should coincide with the territorial scope of application of Articles 30 and 34 to 36 TFEU.

Pursuant to Article 355 TFEU and in connection with the Article 52 of the Treaty establishing the European Union, the
Treaty and consequently the Union harmonisation legislation applies to all Member States of the European Union.
Pursuant to Article 355(1) TFEU it also applies to Guadeloupe, French Guyana, Martinique, Runion, Saint-Barthlemy,
Saint-Martin, the Azores, Madeira and the Canary Islands. Moreover, the Treaty and harmonisation legislation relating to
products adopted on the basis of Articles 114 and 115 TFEU applies to certain European territories to the extent
necessary to give effect to the arrangements set out in the relevant Accession Treaty70.

However, it applies neither to Faeroe Islands, Greenland, Akrotiri and Dhekelia, nor to those overseas countries and
territories having special relations with the United Kingdom of Great Britain and Northern Ireland such as Gibraltar. The
Union harmonisation legislation does not apply to overseas countries and territories, in particular: New Caledonia and
Dependencies, French Polynesia, French Southern and Antarctic Territories, Wallis and Futuna Islands, Saint Pierre and
Miquelon, Aruba, Curaao, Sint Maarten, Caribbean Netherlands (Bonaire, Saba and Sint Eustatius), Anguilla, Cayman
Islands, Falkland Islands, South Georgia and the South Sandwich Islands, Montserrat, Pitcairn, Saint Helena and
Dependencies, British Antarctic Territory, British Indian Ocean Territory, Turks and Caicos Islands, British Virgin Islands,
Bermuda.

2.8.2. EEA EFTA STATES

2.8.2.1. Basic elements of the Agreement on the European Economic Area

The Agreement on the European Economic Area, in force since 1 January 1994, covers all Union harmonisation
legislation to which this Guide is applicable. Thus, Union harmonisation legislation covered by this Guide also applies to
the so-called EEA EFTA States: Iceland, Liechtenstein and Norway.

The objective of the EEA Agreement is to establish a dynamic and homogeneous European Economic Area, based on
common rules and equal conditions of competition.

Rights conferred and obligations imposed upon the Member States, or their public entities, undertakings, or individuals in
relation to each other, are, according to the EEA Agreement, understood to be conferred or imposed in the same way
also upon the EEA EFTA States. This ensures that the EEA EFTA States, and their economic operators, are subject to the
same rights and obligations as their counterparts in the Union. For instance, the New Approach directives and other
Union harmonisation legislation are implemented and applied in exactly the same way in the EEA EFTA States as in the
Member States although the safeguard clause is modified. Therefore, all guidance applicable to the Member States
according to this Guide applies also to the EEA EFTA States.

70 In the UK, these are the Channel Islands and the Isle of Man.

24
For the purpose of the EEA Agreement references to the Community (now Union) or the common market in the EU/EEA
acts are understood to be references to the territories of the Contracting Parties. Accordingly, a product is not only
placed on the Union market, but on the EEA market (i.e. the national markets of the Member States and Iceland,
Liechtenstein and Norway).

The EEA Agreement is amended on a continuous basis through decisions of the EEA Joint Committee following changes
in relevant Union legislation. To arrive at and maintain a uniform interpretation and application of the Agreement, an
EFTA Court and an EFTA Surveillance Authority have been established.

The EEA Agreement ensures a close cooperation between the Commission and the administration of the EEA EFTA
States. The Commission seeks informal advice from experts of these States in the same way as it seeks advice from
experts of the Member States. As regards the committees assisting the Commission in its work, close cooperation has
been established. The EEA Council meets biannually, and the EEA Joint Parliamentary Committee and the EEA
Consultative Committee regularly.

2.8.2.2. Safeguard clause procedure

The EFTA Surveillance Authority is responsible for the examination of the safeguard clause notifications from the EEA
EFTA States. The Authority consults all parties concerned and exchanges information with the Commission on the
proceedings of the case. The Authority transmits its decision to the EEA EFTA States and the Commission for further
actions. If an EEA EFTA State does not follow the decision, the Surveillance Authority can initiate an infringement
procedure.

In cases where a Member State triggers a safeguard clause, consultations between the Commission and the Surveillance
Authority are envisaged. The Commission communicates its decision to the EFTA Surveillance Authority, which sends it
to the EEA EFTA States for further actions. If an EEA EFTA State does not follow the decision, the Surveillance Authority
can initiate an infringement procedure.

2.8.3. MONACO, SAN MARINO AND ANDORRA

Bilateral trade in products between the EU and the three small-sized countries - Monaco, San Marino and Andorra, is
facilitated by customs union agreements: Monaco has customs union with France and is part of the customs territory of
the EU; whereas San Marino and Andorra both have a customs union agreement with the EU.

However, in order to be placed on the Union market, products from these countries must comply with the EU acquis.71

2.8.4. TURKEY

Turkey and the EU established a Customs Union in 1995 (Decision 1/95 of the EU-Turkey Association Council,
96/142/EC). The Customs Union Agreement covers trade in manufactured products between Turkey and the EU, and
entails alignment by Turkey with all EU product legislation. The Agreement aims to ensure the free movement of
industrial products between the EU and Turkey, by eliminating import controls at the EU-Turkey border on such
products.

Articles 5 to 7 of the Agreement provide for the elimination of measures having an effect equivalent to customs duties
between the European Union and Turkey, mirroring Articles 34-36 TFEU. Pursuant to Article 66, Articles 5 to 7 must, for
the purposes of their implementation and application to products covered by the Customs Union Agreement, be
interpreted in conformity with the relevant case law of the Court of Justice, most notably the Cassis de Dijon case on
mutual recognition.

As a consequence, in the sectors for which Turkey has aligned its legislation with that of the EU, a product lawfully
manufactured and/or marketed in Turkey should be treated equal to the EU originating products and should not be
subject to import controls. The same reasoning would apply in the non-harmonised sectors where Turkey has aligned its
legislation with Articles 34-36 TFEU.

71 For more details, please consult Commission Staff Working Paper on Obstacles to access by Andorra, Monaco and San Marino to the EUs Internal
Market and Cooperation in other Areas (SWD(2012) 388 final) available at:
http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=SWD:2012:0388:FIN:EN:PDF

25
The Agreement also requires Turkey to adopt European Union legislation on products and on quality infrastructure,
notably on CE marking requirements, notified bodies, market surveillance, accreditation, standardisation, metrology and
mutual recognition in the non-harmonised area.

Another Agreement (Decision No 2/97 of the EC-Turkey Association Council) signed in 1997 lays down the list of the
Unions legal instruments, including part of the acquis on industrial products related to the removal of technical barriers
to trade and the conditions and arrangements governing their implementation by Turkey. Annex I of this Agreement
ensures that when Turkey adopted the legislation listed in Annex II of the Agreement, the same rules and procedures
would apply in the EU and Turkey for products that fall within the scope of the legislation listed in Annex II of the
Agreement. However, many of the legislative instruments set out in Annex II have been gradually replaced by new
Union directives and regulations.

In 2006, Turkey and the EU adopted a new Association Council Decision (1/2006), providing for the designation of
Turkish notified bodies and recognition of the test reports and certificates issued by such bodies in Turkey. The Parties
have signed statements confirming that Turkeys legislation is equivalent to that of the EU for a number of New
Approach directives and regulations.

In the non-harmonised area, the rights and obligations of economic operators supplying products to the EU market from
Turkey have been laid down in the Commissions interpretative communication on facilitating the access of products to
the markets of other Member States: the practical application of mutual recognition (2003/C 265/02).

The Turkish Accreditation Agency (TURKAK) is a member of European co-operation for Accreditation (EA) and has signed
a number of mutual recognition agreements with EA. Certificates issued by Turkish conformity assessment bodies
accredited by TURKAK should be deemed equivalent to those issued by conformity assessment bodies established in the
EU and accredited by EU National Accreditation Bodies.

In the area of standardisation, both CEN and CENELEC granted full membership status to the Turkish Standards Institute
(TSE) on 1st January 2012.

2.9. TRANSITIONAL PERIODS IN THE CASE OF NEW OR REVISED EU RULES

In the case of new or revised legislation, economic operators may be given additional time to adapt to the new rules
which is called transitional period and correspond to the lapse of time between the entry into force of a new rule and the
moment it starts applying.
Transitional period means that the existing product rules remain applicable although new rules have been already
adopted. Transitional period may be introduced by the legislator in the case EU product rules are being revised or come
to replace national rules.

The aim of the transitional period is to allow manufacturers and notified bodies to adjust gradually to the conformity
assessment procedures and the essential or other legal requirements set up by a new or a revised piece of legislation,
and, thus, to avert the risk of blocking production. Further, manufacturers, importers and distributors need to be given
time to exercise any rights they have acquired under any pre-existing, national or EU rules, for example to sell their
stocks of products manufactured in line with the pre-existing rules. Finally, the transitional period provides for extra time
for the adoption of harmonised standards, even though this is not a precondition for the application of Union
harmonisation legislation.

Each Union harmonisation legislation providing for a transitional period sets the date for freezing the system in force.
Generally, this is the date on which the legislation enters into force, but sometimes it is the date on which the legislation
is adopted.

After the transitional period, products manufactured before or during this period, in line with the legislation to be
repealed, may no longer be placed on the market. A product, which is placed on the market before the end of the
transitional period, should be allowed to be made available on the market or put into service.72 Nevertheless, specific
Union harmonisation legislation could forbid the making available of such products if this is deemed necessary for safety
reasons or other objectives of the legislation.

72 For instance, such product can still be sold legally after the transitional period if the product is on stock at the distributors warehouse, i.e. that the
product has been already placed on the market and that a change of ownership has taken place.

26
Products which were not placed on the market before the end of the transposition period can only be placed on the
market or put into service, if they fully comply with the provisions of the new legislation73.

According to the general rule, CE marking is an indication that products, which are subject to one or several pieces of
Union harmonisation legislation providing for its affixing, conform to the provisions of all these applicable legislations.
However, where one or more of these pieces of legislation allow the manufacturer, during a transitional period, to
choose which arrangements to apply, the CE marking is an indication of conformity only to the legal texts applied by the
manufacturer. Consequently, during a transitional period, the CE marking does not necessarily indicate that the product
conforms to all applicable pieces of legislation providing for its affixing. In that case information concerning all Union
harmonisation legislation applied by the manufacturer has to be found in the EU Declaration of Conformity74.

73 Since the Directive on pressure equipment sets no time limit for the putting into service, products covered by this Directive can be put into service
at any time without being subject to further conditions according to this Directive. For placing on the market and putting into service, see Sections
2.2 and 2.5.
74 For the EU declaration of conformity, see Section 4.4.; for the CE marking, see Section 4.5.1.

27
3. THE ACTORS IN THE PRODUCT SUPPLY CHAIN AND THEIR
OBLIGATIONS
Union harmonisation legislation defines the manufacturer, the authorised representative, the importer and the distributor
as economic operators75.

3.1. MANUFACTURER

The manufacturer is any natural or legal person who manufactures a product or has a product designed or
manufactured, and places it on the market under his own name or trademark.
The manufacturer is responsible for the conformity assessment of the product and is subject to a series of
obligations including traceability requirements.
When placing a product on the Union market, the responsibilities of a manufacturer are the same whether he is
established outside the European Union or in a Member State.
The manufacturer must cooperate with the competent national authorities in charge of market surveillance in
case of a product presenting a risk or being non-compliant.
The manufacturer is any natural or legal person who is responsible for designing or manufacturing a product and places
it on the market under his own name or trademark76. The definition contains two cumulative conditions: the person has
to manufacture (or have a product manufactured) and to market the product under his own name or trademark. So, if
the product is marketed under another persons name or trademark, this person will be considered as the manufacturer.

The responsibilities of the manufacturer apply also to any natural or legal person who assembles, packs, processes or
labels ready-made products and places them on the market under his own name or trademark. Further, the
responsibility of the manufacturer is placed on any person who changes the intended use of a product in such a way that
different essential or other legal requirements will become applicable, or substantially modifies or re-builds a product
(thus creating a new product), with a view to placing it on the market 77.

The manufacturer may design and manufacture the product himself. As an alternative, he may have it designed,
manufactured, assembled, packed, processed or labelled with a view to placing it on the market under his own name or
trademark, and thus presenting himself as a manufacturer 78. Where subcontracting takes place, the manufacturer must
retain the overall control for the product and ensure that he receives all the information that is necessary to fulfil his
responsibilities according to the relevant Union harmonisation act. The manufacturer who subcontracts some or all of his
activities may in no circumstances discharge himself from his responsibilities, for example to an authorised
representative, a distributor, a retailer, a wholesaler, a user or a subcontractor.

The manufacturer has sole and ultimate responsibility for the conformity of the product to the applicable Union
harmonisation legislation, whether he designed and manufactured the product himself or is considered as a
manufacturer because the product is placed on the market under his name or trademark.

Thus, when a product is transferred to a manufacturer for further measures such as assembling, packaging, processing
or labelling, when placing the product on the market, he has the sole and ultimate responsibility for ensuring the
conformity of the product to the applicable legislation, and must be able to do so.

The manufacturer is responsible for designing and manufacturing the product in accordance with essential or other legal
requirements laid down by the relevant Union harmonisation legislation and for carrying out conformity assessment in
accordance with the procedure(s) laid down by the Union harmonisation legislation79.

The manufacturer is obliged to understand both the design and construction of the product to be able to take the
responsibility for the product being in compliance with all provisions of the relevant Union harmonisation legislation. This
applies equally to situations where the manufacturer designs, manufactures, packs and labels the product himself, as to
situations where some or all of these operations are carried out by a subcontractor.

75 See Article R1 (7) of Annex I of Decision No 768/2008/EC.

76 See Article R1 (3) of Annex I of Decision No 768/2008/EC.
77 See Article R6 of Annex I of Decision No 768/2008/EC.
78 Those manufacturers are often referred to as own brand labellers or private labellers.
79 The Lifts Directive 95/16/EC uses the concept of installer to impose responsibilities on the person who makes a product operational and ready to
use. The role of the installer combines elements of manufacture and putting into service and is seen as fundamental for delivering the final
product.

28
The Lifts Directive 95/16/EC defines the installer of a lift as the natural or legal person who takes responsibility for the
design, manufacture, installation and placing on the market of the lift and who affixes the CE marking and draws up the
EC declaration of conformity.

Hence, the installer is a person who assumes responsibilities which in the context of other Union harmonisation
legislation are typically assigned to the manufacturer.

Union harmonisation legislation does not require the manufacturer to be established in the European Union. Thus, when
placing a product on the Union market, the responsibilities of a manufacturer are the same whether he is established
outside the European Union or in a Member State.

As a general rule, when placing a product on the market the manufacturer must take all measures necessary to ensure
that the manufacturing process assures compliance of the products80 and in particular:

1. carry out the applicable conformity assessment or have it carried out, in accordance with the procedure(s)
laid down by the relevant Union harmonisation legislation. Depending on the Union harmonisation act, the
manufacturer may be required to submit the product to a third party (usually a notified body) to have the
conformity assessment carried out, or to have a quality system approved by a notified body. In any case,
the manufacturer bears full responsibility for product conformity.

2. draw up the required technical documentation;

3. draw up the EU Declaration of Conformity;

4. accompany the product with instructions and safety information81 82 83 as required by the applicable Union
harmonisation legislation, in a language easily understood by consumers and other end-users, as
determined by the Member State concerned;

5. satisfy the following traceability requirements:

Keep the technical documentation and the EU Declaration of Conformity for 10 years after the
product has been placed on the market84 or for the period specified in the relevant Union
harmonisation act.

Ensure that the product bears a type, batch or serial number or other element allowing its
identification.

Indicate the following three elements: his (1) name, (2) registered trade name or registered trade
mark and (3) a single contact postal address on the product or when not possible because of the
size or physical characteristics of the products85, on its packaging86 and/or on the accompanying
documentation87 88 89. The single contact point may be located in only one Member State and not
necessarily the Member State where the product is placed on the market.

6. affix the conformity marking (CE marking and where relevant other markings90) to the product in
accordance with the applicable legislation,

7. ensure that procedures are in place for series production to remain in conformity. Changes in product
design or characteristics and changes in the harmonised standards or in technical specifications by
reference to which conformity of a product is declared must be adequately taken into account. The kind of
action to be taken by the manufacturer depends on the nature of changes in the harmonised standards or

80 Article R2 (1) of Decision No 768/2008/EC

81 The use of symbols according to international standards may be an alternative to written statements.
82 Not all Union harmonisation legislation requires both instructions and safety information since not all Union harmonisation legislation is safety
related.
83 In some specific cases, where several identical products are bundled in a packaging for use in one application (e.g. installation equipment), it is
sufficient to accompany the shipping unit with one set of instructions.
84 To be understood as the last item of the product model placed on the market.
85 This does not include esthetical reasons.
86 Please note that some Union harmonisation legislation excludes the possibility to use the packaging to satisfy this requirement (e.g. Simple
Pressure Vessels Directive)
87 Manufacturer may add a website if they so desires. A website is additional information, but is not enough as an address. Normally an address
consists of a street and number or post-box and number and the postal code and town, but some countries might deviate from this model.
88 See Union harmonisation legislation relating to low voltage equipment, toys, machinery, non- automatic weighing instruments, active implantable
medical devices, gas appliances, medical devices, potentially explosive atmospheres, recreational craft, lifts, pressure equipment, in vitro
diagnostic medical devices, and radio and telecommunications terminal equipment. Further, according to the Directive on in vitro diagnostic
medical devices, a manufacturer who places devices on the Union market under his own name is obliged to register in the Member State where
he has his place of business.
89 For more information on the name and address requirement, see Point 4.2.2.1.
90 E.g. ATEX marking, Class identifier in accordance with the R&TTE Directive or the supplementary metrology marking in the case of non-automatic
weighing machines and measuring instruments.

29
 technical specifications, in particular whether these changes are material with regard to the coverage of
the essential or other legal requirements and whether they concern the product in question. This might
require for instance to update the EU Declaration of conformity, change the product design, contact the
notified body,91 etc.

8. Where relevant, certify the product and/or the quality system.

Under certain Union harmonisation acts, the manufacturer may be required to perform sample testing at the end of the
production chain or of already marketed products in view of offering additional protection to consumers or other end-
users92.

Manufacturers who consider or have reason to believe that a product which they have placed on the market is not in
conformity with the applicable Union harmonisation legislation must immediately take the necessary corrective measures
to bring that product into conformity, to withdraw it or recall it, if appropriate. Furthermore, where the product presents
a risk, manufacturers must immediately inform the competent national authorities of the Member States in which they
made the product available to that effect, giving details, in particular, of the noncompliance and of any corrective
measures taken.

Upon a reasoned request93, the manufacturer has to provide the competent national authority with all the information
and documentation necessary to demonstrate the conformity of a product, in a language which can be easily understood
by that authority. Manufacturers must cooperate with the authority, at its request, on any action taken to eliminate the
risks posed by products which they have placed on the market. Manufacturers must on request by market surveillance
authorities identify any economic operator to whom they have supplied a product. They must be able to present this
information for a period of 10 years after they have supplied the product.

The idea is that the national authority might accept a language they understand and which is different from the national
language(s). The language chosen is subject to negotiation with the authority and could be a third language, if accepted
by the authority.

In the case of a reasoned request it is sufficient for the manufacturer to provide the part of the technical documentation
related to the claimed non-conformity and appropriate for demonstrating whether the issue has been dealt with by the
manufacturer. Therefore, any request for translation of technical documentation should be limited to these parts of the
documentation. The request may indicate a deadline for the receipt of the requested documents, depending on the
Union harmonisation legislation the product is subject to. A shorter deadline can be fixed if the national authority
justifies the urgency on the basis of an immediate serious risk.

If the Union harmonisation legislation covers putting into service, the person who puts the product into service has the
same responsibilities as a manufacturer who places a product on the market. He must ensure that the product complies
with the Union harmonisation legislation, and that the appropriate conformity assessment procedure has been carried
out94.

Furthermore, a person who places on the Union market second-hand products from a third country, or any product not
designed or manufactured for the Union market, must assume the role of the manufacturer.

Finally, if an importer or distributor modifies a product or supplies it under his name, then he is to be considered the
manufacturer and must undertake all the obligations incumbent on the manufacturer95. Accordingly, he must ensure that
the product complies with the applicable Union harmonisation legislation and that the appropriate conformity assessment
procedure has been carried out96.

91 For the information obligations in the case of EU-type examination certificates, see Annex II of Decision No 768/2008/EC, Module B, point 7.
92 E.g. The Directives on Simple pressure vessels and ATEX.
93 The reasoned request does not necessarily mean a formal decision by an authority. According to Article 19 (1), paragraph 2 of Regulation (EU) No
765/2008, market surveillance authorities may require economic operators to make such documentation and information available as appear to
them to be necessary for the purpose of carrying out their activities.
94 This is not applicable to products covered by the Union harmonisation legislation relating to toys, low voltage equipment, civil explosives and
refrigeration appliances, since these directives only cover making available on the market. Further, this is not applicable to recreational craft built
for own use, provided that it is not subsequently placed on the market during a period of five years, or to craft designed before 1950.
95 Article R6 of Annex I of Decision No 768/2008/EC.
96 Further, according to the Directives relating to machinery and lifts, obligations regarding the conformity assessment procedure fall to any person
placing the product on the market, where neither the manufacturer nor the authorised representative or the installer of the lift fulfils these
obligations.

30
3.2. AUTHORISED REPRESENTATIVE

Irrespectively of whether he is established in the EU or not, the manufacturer may appoint an authorised representative
in the Union to act on his behalf in carrying out certain tasks.
Whether the manufacturer is established in the EU or not, he may appoint an authorised representative in the Union to
act on his behalf in carrying out certain tasks required in the applicable Union harmonisation legislation97. A
manufacturer established outside the European Union is not obliged to have an authorised representative98.

For the purposes of Union harmonisation legislation, to be able to act on behalf of the manufacturer, the authorised
representative must be established inside the Union. Commercial representatives of the manufacturer (such as
authorised distributors or agents), are not to be confused with the authorised representative in the meaning of Union
harmonisation legislation.

The delegation of tasks from the manufacturer to the authorised representative must be explicit and set out in writing, in
particular to define the contents and limits of the representatives tasks. The tasks that may be delegated to the
authorised representative according to the Union harmonisation legislation are of an administrative nature. Thus, the
manufacturer may neither delegate the measures necessary to ensure that the manufacturing process assures
compliance of the products nor the drawing up of technical documentation, unless otherwise provided for. Further, an
authorised representative cannot modify the product on his own initiative in order to bring it into line with the applicable
Union harmonisation legislation.

Depending on the conformity assessment procedure and the Union harmonisation act in question, the authorised
representative can, for instance, be appointed to perform tasks such as:

affix the CE marking (and where relevant other markings) and the notified bodys number to the product,

draw up and sign the EU Declaration of Conformity,

keep the declaration and the technical documentation at the disposal of national surveillance authorities
and cooperate with them at their request,

upon a reasoned request from a competent national authority, provide that authority with all the
information and documentation necessary to demonstrate the conformity of a product

cooperate with the competent national authorities, at their request, on any action taken to eliminate the
risks posed by products covered by their mandate.

The authorised representative who is appointed by a manufacturer may be an importer or a distributor in the meaning of
Union harmonisation legislation, in which case he must also to fulfil the obligations of the importer or distributor99.

3.3. IMPORTER

The importer is a natural or legal person established in the Union who places a product from a third country on
the EU market.
His obligations build on the obligations of the manufacturer.
The importer is the economic operator established in the Union who places a product from a third country on the Union
market. He has important and clearly defined responsibilities under Union harmonisation legislation100 101. To a large
extent they build on the type of responsibilities which a manufacturer based in the EU is subjected to.

The importer must ensure that the manufacturer has correctly fulfilled his obligations. The importer is not a simple re-
seller of products, but has a key role to play in guaranteeing the compliance of imported products.

97 Please note that not all Union harmonisation legislation provides for an authorised representative (e.g. this is not allowed under the Pyrotechnic
articles directive).
98 As an exception, according to the Directives on medical devices (as regards certain types of devices) and in vitro diagnostic medical devices the
manufacturer must designate a person who is established in the Union to be responsible for the marketing of medical devices, if he does not have
a registered place of business in a Member State and he places devices on the Union market under his own name.
99 For the obligations of the importer see Section 3.3.
100 For the purposes of this Guide, imports are products manufactured in third countries and placed on the Union market after having been released
for free circulation by customs authorities. Products manufactured in one Member State and placed on the market in another Member State do not
constitute an import as the operation takes place within the Union internal market.
101 The importer is not necessarily the person who transports the product, but can be the person on behalf of whom this logistic activity is performed.

31
The importer is defined as any natural or legal person who places a product from a third country on the EU market. As a
general rule, before placing a product on the market the importer must ensure:

1. that the appropriate conformity assessment procedure has been carried out by the manufacturer. If he
has any doubt about the conformity of the product, he must refrain from placing it on the market. If the
product has already been placed on the market, he has to take corrective actions.102 In both cases the
manufacturer might need to be contacted to clarify any doubt about the conformity of the product.

2. that the manufacturer has drawn up the technical documentation, affixed the relevant conformity marking
(e.g. CE marking), fulfilled his traceability obligations and accompanied, where relevant, the product by
the instructions and safety information in a language easily understood by consumers and other end-
users, as determined by the Member State concerned.103

These obligations are meant to make sure that the importers are aware of their responsibility to place only compliant
products on the market104. Neither do they imply the need for importers to systematically resort to additional control
procedures or (third- party) testing, nor do they preclude them from doing so.

The importer also has to:

Indicate the following three elements: his (1) name, (2) registered trade name or trade mark and (3) the
address at which he can be contacted on the product or where not possible because of the size or physical
characteristics of the product or because the packaging would need to be opened, on the packaging
or/and105 on the accompanying documentation106. By doing so, he must not impede the visibility of any
safety information printed on the product or the accompanying documents.

Ensure that, while a product is under his responsibility, storage or transport conditions do not jeopardise
its compliance with the requirements set out in the applicable legislation.

Keep a copy of the EU Declaration of Conformity for 10 years after the product has been placed on the
market107 or for the period specified in the relevant Union harmonisation act.

Ensure that the technical documentation can be made available to the competent national authority upon
request108. The importer has to cooperate with that authority and upon a reasoned request109, has to
provide that authority with all the information and documentation necessary to demonstrate the
conformity of the product in a language which can be easily understood by that authority. The idea is that
the national authority might accept a language they understand and which is different from the national
language(s). The language chosen is subject to negotiation with the authority and could be a third
language, if accepted by the authority.

In the case of a reasoned request it is sufficient for the importer to provide the part of the technical
documentation related to the claimed non-conformity and appropriate for demonstrating whether the issue
has been dealt with by the manufacturer. Therefore, any request for translation of technical
documentation should be limited to these parts of the documentation.

On request by market surveillance authorities, the importer must identify any economic operator who has
supplied him and to whom he has supplied the product. He must be able to present this information for a
period of 10 years after he has been supplied with the product and for a period of 10 years after he has
supplied the product.

Further, under certain Union harmonisation acts, the importer, like a manufacturer, may be required to perform or have
performed sample testing of products already placed on the market110.

102 See the Chapter on Market Surveillance.

103 Not all Union harmonisation legislation requires both instructions and safety information since not all Union harmonisation legislation is safety
related.
104 In light of these obligations, it is generally considered good practice for importers to: refer to the applicable EU legislation in the contract with his
supplier (mentioning the obligations of manufacturers under Union law); ensure that he has access to the technical file, or ensure that the
manufacturer has signed an obligation to provide the technical documentation if requested by market surveillance authorities.
105 Depends on the applicable Union harmonisation legislation.
106 Please note that some sectoral Union harmonisation legislation might provide for stricter requirements
107 To be understood as the last item of the product model placed on the market.
108 Even if there is no explicit obligation, the importer is advised to require formal assurance in writing from the manufacturer that the documents will
be made available when requested by the surveillance authority.
109 The reasoned request does not necessarily mean a formal decision by an authority. According to Article 19 (1), paragraph 2 of Regulation (EU) No
765/2008, market surveillance authorities may require economic operators to make such documentation and information available as appear to
them to be necessary for the purpose of carrying out their activities.
110 Article R4(6) of Annex I of Decision No 768/2008/EC.

32
Equally, importers who have reason to believe that a product which they have placed on the market is not in conformity
with the Union harmonisation legislation applicable, shall immediately take the corrective measures necessary to bring
that product into conformity, to withdraw it or recall it, if appropriate. Furthermore, where the product presents a risk,
importers shall immediately inform the competent national authorities.

The importer needs neither a mandate from the manufacturer, nor a preferential relationship with the manufacturer like
the authorised representative. However, the importer must ensure, in order to fulfil his responsibilities, that a contact
with the manufacturer can be established (e.g. to make the technical documentation available to the requesting
authority).

The importer may wish to carry out administrative tasks on behalf of the manufacturer. In such a case, he has to be
explicitly designated by the manufacturer in order to become an authorised representative.

3.4. DISTRIBUTOR

The distributor is a natural or a legal person in the supply chain, other than the manufacturer or the importer,
who makes a product available on the market.
Distributors are subject to specific obligations and have a key role to play in the context of market surveillance.
Along with manufacturers and importers, distributors are the third category of economic operators who are subject to
specific obligations. The distributor is a natural or a legal person in the supply chain, other than the manufacturer or the
importer, who makes a product available on the market.

Retailers, wholesalers and other distributors in the supply chain are not required to have a preferential relationship with
the manufacturer like the authorised representative. A distributor acquires products for further distribution either from a
manufacturer, from an importer, or from another distributor.

Distributor must act with due care111 in relation to the applicable requirements112. They have to know, for instance,
which products must bear the CE marking, what information is to accompany the product (for example the EU
Declaration of Conformity), what are the language requirements for labelling, user instructions or other accompanying
documents, and what is a clear indication of the product being non-compliant. Distributors have an obligation to
demonstrate to the national market surveillance authority that they have acted with due care and ensure that the
manufacturer, or his authorised representative, or the person who provided him with the product has taken the
measures required by the applicable Union harmonisation legislation as listed in the obligations for distributors.

Conformity assessment, drawing up and keeping the EU declaration of conformity and the technical documentation
remain the responsibility of the manufacturer and/or importer in the case of products from third countries. It is not part
of the distributors obligations to check whether a product already placed on the market is still in conformity with the
legal obligations that are currently applicable in case these have changed. The obligations of the distributor refer to the
legislation applicable when the product was placed on the market by the manufacturer or the importer unless specific
legislation provides otherwise.

The distributor must be able to identify the manufacturer, his authorised representative, the importer or the person who
has provided him with the product in order to assist the market surveillance authority in its efforts to obtain the EU
Declaration of Conformity and the necessary parts of the technical documentation. Market surveillance authorities have
the possibility to address their request for the technical documentation directly to the distributor. The latter is however
not expected to be in possession of the relevant documentation.

Before making a product available on the market, the distributor must verify the following formal requirements113:

that the product bears the required conformity marking(s)(e.g. CE marking);

that the product is accompanied by the relevant documents (e.g. EU Declaration of Conformity114) and by
instructions and safety information115 in a language which can be easily understood by consumers and
other end-users if required by the applicable legislation;

111 Due care refers to the effort made by an ordinarily prudent or reasonable party to avoid harm to another, taking the circumstances into account.
It refers to the level of judgment, care, prudence, determination, and activity that a person would reasonably be expected to do under particular
circumstances.
112 Article R5(1) of Annex I of Decision No 768/2008/EC.
113 Article R5(2), 1st paragraph of Annex I of Decision No 768/2008/EC.
114 Where the Union harmonisation legislation explicitly requires that the product is accompanied by the EU declaration of conformity, the distributor
has to ensure that this is the case.

33
 that the manufacturer and importer have indicated their (1) name, (2) registered trade name or trademark
and (3) the address at which they can be contacted on the product or when not possible because of the
size or physical characteristics of the products, on its packaging and/or on the accompanying
documentation116, and that the product bears a type, batch or serial number or other element allowing the
identification of the product.

Distributor must not supply products that they know or should have assumed, on the basis of information in their
possession and as a professional, not to be in compliance with the legislation. Further, they must cooperate with the
competent authority in actions taken to avoid or minimise these risks, inform the manufacturer or the importer as well as
the competent national authorities117.

Similar obligations bind distributors once a product is made available. If they have reasonable grounds to believe that a
product is not in conformity, they have to make sure that corrective measures to bring the product into conformity are
taken by the manufacturer or the importer and inform the competent national authorities. Distributors have to contact
the importer or manufacturer to clarify any doubt about the conformity of the product.

In addition to controlling the conformity of the product with the formal requirements, the distributor must:

1. initiate corrective measures where there is suspicion of a non-conformity118;

2. assist market surveillance authorities in identifying the manufacturer or importer responsible for the
product;

3. upon a reasoned request119 from a competent authority, cooperate with that authority and provide it with
all the information and documentation necessary to demonstrate the conformity of a product120

4. on request by market surveillance authorities, identify any economic operator who has supplied them and
to whom they have supplied the product. They must be able to present this information for a period of 10
years after they have been supplied with the product and for a period of 10 years after they have supplied
the product121.

The distribution conditions (for example transport or storage) may have an impact on maintaining the compliance with
the provisions of the applicable Union harmonisation legislation. Thus, the person in charge of the distribution conditions
must take the necessary measures to protect the compliance of the product. This is to ensure that the product complies
with the essential or other legal requirements at the moment of first use within the Union122.

The distribution conditions may, in the absence of Union harmonisation legislation, be regulated to some extent on the
national level in accordance with Articles 34 and 36 TFEU. National legislation that grants to members of a specific
profession the exclusive right to distribute certain products is capable, insofar as it restricts sales to certain channels, of
affecting the possibilities of marketing imported products. Accordingly, such legislation may constitute a measure having
an effect equivalent to a quantitative restriction on imports. However, it can be justified for instance on grounds of the
protection of public health, if the measure is appropriate for the purpose and does not go beyond what is necessary to
achieve it123.

115 Not all Union harmonisation legislation requires both instructions and safety information since not all Union harmonisation legislation is safety
related.
116 See the obligations of the manufacturer in point 3.1.
117 Article R5(2), 2nd paragraph, of Annex I of Decision No 768/2008/EC.
118 Article R5(2), 2nd paragraph and article R5(4) of Annex I of Decision No 768/2008/EC.
119 The reasoned request does not necessarily mean a formal decision by an authority. According to Article 19 (1), paragraph 2 of Regulation (EU) No
765/2008, market surveillance authorities may require economic operators to make such documentation and information available as appear to
them to be necessary for the purpose of carrying out their activities.
120 Article R5(5) of Annex I of Decision No 768/2008/EC.
121 Article R7(2) of Annex I of Decision No 768/2008/EC.
122 Article R5(3) of Annex I of Decision No 768/2008/EC
123 See Judgement of the Court: case C-271/92.

34
3.5. END-USER

Contrary to economic operators, end-users are not defined in Union harmonisation legislation and are not subject
to obligations.
Many products covered by Union product harmonisation legislation are used at work and thus also subject to
Union safety at work legislation.
Union harmonisation legislation does not create obligations for the end-users of the products in their scope.
Consequently, the term is not defined in that legislation. It is certain however that the term covers both professional
users and consumers. The use of a product as a component to be built into a new product that again is placed on the
market is not considered end-use. The concept of end use by a professional or a consumer is intrinsically related to the
concept of intended use124.

Many products covered by Union harmonisation legislation are used at work. According to legislation based on Article
153 TFEU, employers have obligations as regards the use of work equipment by workers at the workplace. An employer
is considered to be any natural or legal person who has an employment relationship with a worker (that is any person
employed by an employer), and has responsibility for the undertaking or establishment.

According to the Directive concerning the minimum safety and health requirements for the use of work equipment by
workers at work (2009/104/EC), the employer must take all measures necessary to ensure that the work equipment (for
example machinery and apparatus) made available to the workers is suitable for the work carried out, and may be used
by workers without impairment to their safety or health. The employer may only obtain or use work equipment that
complies with the provisions of the applicable legislation at the time of its first use, or, if no other legislation is applicable
or is only partially applicable, the minimum requirements laid down in Annex I to Directive 2009/104/EC. The employer
must also take the necessary measures to ensure that work equipment is kept at such a level. Further, the employer has
an obligation to provide information and training for workers as regards the use of work equipment.

According to the Directive concerning the minimum health and safety requirements for the use of personal protective
equipment by workers at the workplace (89/656/EEC), such equipment must comply with the relevant Union provisions
on design and manufacture with respect to safety and health (that is the Union harmonisation act relating to personal
protective equipment). Further, the equipment must be appropriate for the risk involved, correspond to existing
conditions at the workplace, take into account ergonomic requirements and the workers state of health, fit the wearer
correctly, and be compatible where more than one pieces of equipment must be used simultaneously. The employer is
required, before choosing the personal protective equipment, to assess that it satisfies the requirements.

According to the Directive on the minimum safety and health requirements for work with display screen equipment
(90/270/EEC), employers are obliged to perform an analysis of workstations in order to evaluate the safety and health
conditions, particularly regarding possible risks to eyesight, physical problems and problems of mental stress. The
Directive also lays down the minimum requirements for the display screen and other equipment.

According to the Directive on the introduction of measures to encourage improvements in the safety and health of
workers at work (89/391/EEC), workers have a general responsibility to take care, as far as possible, of their own safety
and health and that of other persons affected by their acts at work. In accordance with the training and the instructions
given by their employer they must, for instance, make correct use of machinery, apparatus, and other means of
production, and the personal protective equipment.

Directives 89/391/EEC, 2009/104/EC, 89/656/EEC and 90/270/EEC lay down minimum requirements. Therefore, Member
States are allowed to adopt or retain more stringent provisions, as long as they are compatible with the TFEU. The
provisions of Union harmonisation legislation must be respected and, thus, additional national provisions may neither
request a modification of a product within the scope of a Union harmonisation act, nor influence the conditions of the
making available on the market of such products.

124 For the concept of intended use, see above Section 2.7.

35
4. PRODUCT REQUIREMENTS

4.1. ESSENTIAL PRODUCT REQUIREMENTS

4.1.1. DEFINITION OF ESSENTIAL REQUIREMENTS

A large part of Union harmonisation legislation limits legislative harmonisation to a number of essential
requirements that are of public interest.
Essential requirements define the results to be attained, or the hazards to be dealt with, but do not specify the
technical solutions for doing so.
A fundamental feature of a large part of Union harmonisation legislation is to limit legislative harmonisation to the
essential requirements that are of public interest. These requirements deal with the protection of health and safety of
users (usually consumers and workers) but may also cover other fundamental requirements (for example protection of
property, scarce resources or the environment).

Essential requirements are designed to provide and ensure a high level of protection. They either arise from certain
hazards associated with the product (for example physical and mechanical resistance, flammability, chemical, electrical
or biological properties, hygiene, radioactivity, accuracy), or refer to the product or its performance (for example
provisions regarding materials, design, construction, manufacturing process, instructions drawn up by the manufacturer),
or lay down the principal protection objective (for example by means of an illustrative list). Often they are a combination
of these. As a result, several Union harmonisation acts may be applicable to a given product at the same time, since the
essential requirements of different Union harmonisation acts need to be applied simultaneously in order to cover all
relevant public interests.

Essential requirements must be applied as a function of the hazard inherent to a given product. Therefore,
manufacturers have to carry out risk analysis and determine the essential requirement applicable to the product. This
analysis has to be documented and included in the technical documentation 125, unless risk assessment is included in the
harmonised standard. If only part of the harmonised standard is used, then the way risks not covered by it are dealt
with, should be documented126.

Essential requirements define the results to be attained, or the hazards to be dealt with, but do not specify the technical
solutions for doing so. The precise technical solution may be provided by a standard or by other technical specifications
at the discretion of the manufacturer. This flexibility allows manufacturers to choose the way to meet the requirements.
It allows also that, for instance, the materials and product design may be adapted to technological progress.
Accordingly, Union harmonisation legislation based on essential requirements does not necessitate regular adaptation to
technical progress, since assessment of whether requirements have been met or not are based on the state of technical
know-how at the moment the product is placed on the market.

The essential requirements are set out in relevant sections or annexes of a given piece of Union harmonisation
legislation. Although no detailed manufacturing specifications are included in the essential requirements, the degree of
detailed wording differs between different Union harmonisation acts127. The wording is intended to be precise enough to
create, on transposition into national legislation, legally binding obligations that can be enforced, and to facilitate the
setting up of standardisation requests by the Commission to the European standardisation organisations in order to
produce harmonised standards. They are also formulated so to enable the assessment of conformity with those
requirements, even in the absence of harmonised standards or in case the manufacturer chooses not to apply them.

125 For the technical documentation, see Point 4.3.

126 Even where the manufacturer uses a harmonised standard (where its title is published in the OJEU and which aims to cover certain risks) to
satisfy essential requirements, the risk assessment has to be carried out. This is because it cannot be assumed that the harmonised standard
covers all requirements of all legislative acts (or, indeed, all the requirements of the specific act under which it has been developed) or whether
the product in question introduces also other risks not considered in the harmonised standard.
127 According to the Directive 2008/57/EC on the interoperability of the rail system each sub-system is covered by a Technical Specification of Inter-
operability (TSI), which specifies the essential requirements. According to Regulation (EC) No 552/2004 on the interoperability of the European Air
Traffic Management network, in case of necessity, the essential requirements are refined or complemented by implementing rules for
interoperability.

36
4.1.2. CONFORMITY WITH THE ESSENTIAL REQUIREMENTS: HARMONISED
STANDARDS

The terms standard, national standard, European standard, harmonised standard, and international
standard are subject to concrete definitions.
Standards are of voluntary application.
Harmonised standards are European standards adopted, upon a request made by the Commission for the
application of Union harmonisation legislation.
Harmonised standards provide a presumption of conformity with the essential requirements they aim to cover.

4.1.2.1. Definition of a harmonised standard

Regulation (EU) No 1025/2012128 provides definitions for the terms standard, national standard, European
standard, harmonised standard, and international standard.

Standards are defined as technical specifications, adopted by a recognised standardisation body, for
repeated or continuous application, with which compliance is not compulsory.

European standards are standards adopted by the European standardisation organisations listed in
Annex I of Regulation (EU) No 1025/2012129.

Taking into account the first two definitions mentioned above, harmonised standards are European
standards adopted, upon a request made by the Commission for the application of Union harmonisation
legislation. Harmonised standards maintain their status of voluntary application.

The definition for a harmonised standard, within the context of Regulation (EU) No 1025/2012, is not restricted to
harmonised standards supporting harmonised product legislation as the Regulation mainstreams the use of harmonised
standards in harmonisation legislation for services in similar way as in Union harmonisation legislation for products.

4.1.2.2. Role of harmonised standards

Harmonised standards are developed and published like other European standards following the internal rules of
European standardisation organisations. According to these rules, all European standards must be transposed at national
level by the national standardisation bodies. This transposition means that the European standards in question must be
made available as national standards in an identical way, and that all conflicting national standards must be withdrawn in
a given period.

Harmonised standards are European standards to which Regulation (EU) 1025/2012 and sectoral Union harmonisation
legislation give a special meaning130. Harmonised standards maintain their status of voluntary application131. However it
is important to note that the definition of a harmonised standard does not contain any reference to the publication of its
title in the OJEU. As long as a title of a harmonised standard is not published in the OJEU the special role of a
harmonised standard is not yet realised. The Commission formally requests the European standardisation organisations
to present harmonised standards by issuing a standardisation request (mandate). Prior to this the Commission consults
the Member States132. Obtaining standards based on consensus within the meaning of Regulation (EU)No 1025/2012133

128 OJ L 316, 14.11.2012, p. 12.

129 CEN (European Committee for Standardisation); CENELEC (European Committee for Electrotechnical Standardisation); ETSI (European
Telecommunication Standards Institute).
130 Exceptionally, harmonisation documents (HD) adopted by European standardisations organisations can also be regarded as harmonised standards
(e.g. in the case of the Low Voltage Directive). The differences between European standards (EN) and harmonisation documents essentially relate
to the degree of obligation on the part of the national standardisation bodies. Harmonisation documents must be implemented at national level, at
least by public notification of the title and number of the document, and by the withdrawal of conflicting national standards. However, it is
acceptable to retain or publish a national standard dealing with a subject covered by the harmonisation document, provided that it has technically
equivalent contents. In addition, harmonisation documents allow for national divergences under special conditions, which could create some
application problems if they were accepted as harmonised standards.
131 Voluntary nature of standards makes reference to the fact that standards as such and as published by standardisation organisations are always of
voluntary application. This principle is also usually applied in legislation when referencing to standards. The legislator, however, may decide to
make standards, including harmonised standards, or parts thereof, compulsory e.g. in order to ensure interoperability, classification of
performance of products or verification of compliance against limit values given in legislation. Most commonly standards become mandatory on
the basis of agreements between economic operators.
132 Following consultation of the ESOs, stakeholders and sectoral experts (the latter through the committee set up under the legislation where it
exists), the Commission consults the Member State Committee established under Regulation (EU) N1025/2012 (Standardisation Regulation) in
accordance with the examination procedure of Regulation (EU) No 182/2011(OJ L 55, 28.2.2011, p. 13).
133 See Article 10 of Regulation (EU) No 1025/2012.

37
implies a wide consultation of sectoral authorities at national level. Thus, the mandate provides a strong indication of the
expectations of public authorities134.

The European standardisation organisations will formally take a position on a mandate from the Commission in
conformity with their internal rules. Acceptance of the mandate and the subsequent standardisation work initiate the
standstill period for national standardisation bodies as provided for in their internal rules and, in the case of harmonised
standards, also in Regulation (EU) No 1025/2012.

The elaboration and adoption of harmonised standards is based on Regulation (EU) No 1025/2012 and on the General
Guidelines for cooperation between the European standardisation organisations and the Commission and EFTA from 28
March 2003135. There are a number of requirements, principles and commitments concerning standardisation, such as
the participation of all interested parties (for example manufacturers, including SMEs, consumer associations,
environmental stakeholders and trade unions), the role of public authorities, the quality of standards and a uniform
transposition of European standards throughout the Union by national standardisation bodies.

The European standardisation organisations are responsible for identifying, in line with relevant mandates, and
elaborating harmonised standards within the meaning of the relevant internal market legislation and for presenting a list
of adopted harmonised standards to the Commission. The technical contents of such harmonised standards are under
the entire responsibility of the European standardisation organisations. Once public authorities have agreed on a
mandate, the search for technical solutions should in principle be left to the interested parties. In certain areas, such as
the environment and health and safety, the participation of public authorities on a technical level is important in the
standardisation process. However, Union harmonisation legislation for products do not foresee a procedure under which
public authorities would systematically verify or approve either at Union or national level the contents of harmonised
standards, which have been adopted by European standardisation organisations136. The dialogue between
standardisation bodies and public authorities and, when appropriate, their participation in the standardisation process
should, nevertheless, help to ensure that the terms of the mandate are correctly understood and public concerns are
properly taken into account in the process.

The European standardisation organisations decide on the mandated work programme for harmonised standards in line
with the relevant mandate. They may also identify existing standards that they judge, after examination and possible
revision, to meet the terms of the mandate, or modify existing standards in order to meet those terms. In the same way,
they may identify international or national standards and adopt them as European standards, and present them to the
Commission as harmonised standards. It is also possible that sometimes only certain parts or clauses of a harmonised
standard support essential requirements and then only those parts or clauses will provide presumption of conformity
after the references are published in the OJEU.

A harmonised standard must match the relevant essential or other legal requirements of the relevant piece of legislation
in line with the relevant mandate. A harmonised standard may contain specifications relating not only to essential
requirements but dealing with other non-regulated issues. In such a case, these specifications are to clearly
distinguished from those covering the essential requirements. A harmonised standard does not necessarily has to cover
all essential requirements but it must be always clear which requirement are aimed to be covered137 as otherwise a
manufacturer complying with a harmonised standard, referenced in the OJEU, does not know against which
requirements a presumption of conformity will apply and public authorities do not know against which essential
requirements they must accept a presumption of conformity.

The relevant essential or other legal requirements aimed to be covered are usually indicated in a separate informative
annex138 to a harmonised standard. In some cases the scope of a harmonised standard may also indicate the relevant
requirements with sufficient clarity (e.g. when there is a clear reference to covered safety related risks). This information
on the aimed coverage of essential or other requirements given in a harmonised standard thereby determines the
scope of the so-called presumption of conformity with legal requirements.

A clear distinction must be made between conformity with a standard and presumption of conformity (when applying
a harmonised standard). Conformity with a standard usually makes a reference to a situation where a standard is
fully applied. This is for instance the case of voluntary certification against a standard. For the purposes of

134 The term mandate, although common, is not the only term used in this context. Rather than focusing on the terminology, it is important to
consider that standardisation activities must be based on a formal invitation of the Commission, on which Member States were consulted.
135 (2003/C 91/04)
136 Still, the Commission on the basis of Regulation (EU) No 1025/2012 must verify and assess that the terms of the mandate are fulfilled in order to
ensure the proper functioning of the Single market (see Point 4.1.2.4).
137 In reality European standardisation organisations may only declare an intention to cover certain requirements and this intention is further
presumed (or removed) once a reference is published (or removed) in (from) the OJEU (see Points 4.1.2.4 and 4.1.2.5).
138 European standardisation organisations usually name this annex as Annex ZA, ZB or ZZ etc.

38
presumption of conformity it is sufficient to apply only those provisions relating to the essential or other legal
requirements aimed to be covered.

Harmonised standards never replace legally binding essential requirements. A specification given in a harmonised
standard is not an alternative to a relevant essential or other legal requirement but only a possible technical means to
comply with it. In risk related harmonisation legislation this means in particular that a manufacturer always, even when
using harmonised standards, remains fully responsible for assessing all the risks of his product in order to determine
which essential (or other) requirements are applicable. After this assessment a manufacturer may then choose to apply
specifications given in harmonised standards to implement risk reduction measures139 which are specified by
harmonised standards. In risk related harmonisation legislation harmonised standards most commonly provide certain
means to reduce or remove risks while manufacturers remain fully responsible for risk assessment to identify applicable
risks and to identify applicable essential requirements in order to select suitable harmonised standards or other
specifications.

The role of harmonised standards when complying with applicable essential requirements identified by a manufacturer

Where harmonised standards fail to indicate clearly the essential requirements aimed to be covered such standards may
become less useful for manufacturers as there is less legal certainty on the real scope of presumption of conformity.
An unclear or incorrect indication of the essential requirements aimed to be covered may also lead, in some cases, to
formal objections against harmonised standards (see point 4.1.2.5). Where a harmonised standard covers only part of
the essential requirements identified as applicable by a manufacturer, he has to use other relevant technical
specifications in order to meet all the remaining essential requirements of the legislation in question or to apply directly
relevant essential requirements. In a similar way when a manufacturer chooses not to apply all the provisions given in a
harmonised standard, and which normally would provide presumption of conformity, he needs, on the basis of his own
risk assessment, to indicate in his technical documentation how the compliance is reached or that relevant essential
requirements are not applicable for his product.

Occasionally standards may contain errors or offer different possible readings. If a manufacturer finds such an error or
uncertainty, he should first make contact with his national standardisation body to seek for clarification.

4.1.2.3. Process to harmonised standards providing presumption of conformity

The overall procedure leading to a harmonised standard giving a presumption of conformity is described in Flowchart 1.

Before a preparation of a mandate asking to develop harmonised standards may start there should be Union
harmonisation legislation, or this legislation is under preparation140, which foresees the use of harmonised standards as a
means to comply with essential or other legal requirements, i.e. the legislator has already given the political acceptance

139 In this context this term is understood as defined in ISO/IEC Guide 51 Safety aspects - Guidelines for their inclusion in standards, which is a
generic guideline to develop standards addressing safety issues.
140 Preparation of a mandate usually starts in parallel with the legislative process. However at the moment when a mandate is issued to the European
standardisation organisations, there must be certainty on the legal requirements to be supported by harmonised standards

39
to the harmonised standards to be developed and published within the legal framework given in Regulation (EU) No
1025/2012.

1. Planning of the Commission mandates: The Commission publishes its plans on future standardisation
requests in the Annual Union Work Programme for European standardisation according to Article 8 of
Regulation (EU) No 1025/2012. This Work Programme also identifies standardisation needs under future
harmonisation legislation.

2. Preparation of a mandate: The Commission prepares, according to Article 10(1) of Regulation (EU) No
1025/2012, a draft mandate consulting European standardisation organisations, sectoral experts of the
Member States and relevant stake- holders at European level according to Articles 10(2) and 12 of
Regulation (EU) No 1025/2012.

3. Adoption and issue of a mandate: The Commission adopts a decision to send a mandate to the ESOs after
consulting the Member States in accordance with the procedure laid down in Article 22(3) of Regulation
(EU) No 1025/2012. The man- date is then notified to the European standardisation organisations.

4. Acceptance of a mandate: Relevant European standardisation organisation indicates its acceptance on the
mandate141 within the time limit given in Article 10(3) of Regulation (EU) No 1025/2012. National
standardisation bodies are obliged to respect standstill requirements according to Article 3(6) of
Regulation (EU) No 1025/2012. Relevant European standardisation organisation may apply for Union
financing (an action grant) on the basis of Chapter V of Regulation (EU) No 1025/2012. The Commission
informs the relevant European standardisation organisation within the timeline given in Article 10 (4) of
Regulation (EU) No 1025/2012 about the award of a grant.

5. Programming and agreement of a work programme: Relevant European standardisation organisation(s)

elaborates a (joint) work programme in line with the relevant mandate and presents it to the Commission.
When appropriate the Com- mission may inform on priorities for the standardisation work.

6. Drafting work: Responsible technical committee of a European standardisation organisation142 elaborates a

draft European standard. European standardisation organisations follow the principles recognised by the
World Trade Organisation (WTO) in the field of standardisation (coherence, transparency, openness,
consensus, voluntary application and efficiency). In addition Regulation (EU) No 1025/2012 addresses
directly applicable requirements on stakeholder participation and transparency of work programmes and
draft standards in its Articles 3 to 5. The accepted mandate is one of the reference documents the
responsible technical committee must follow during drafting work. According to Article 10(5) of Regulation
(EU) No 1025/2012 relevant European standardisation organisation shall inform (reporting) the
Commission on activities undertaken and have a suitable means143 to assess compliance of the drafted
standards with the initial mandate.

7. Public Enquiry: European standardisation organisations together with national standardisation bodies
organise a public enquiry where all stakeholders may submit comments through national standardisation
bodies. Article 4(3) of Regulation (EU) No 1025/2012 provides a procedure if a national standardisation
body receives comments indicating a possible negative impact on the internal market.

8. Integrating comments received: Responsible technical committee considers comments received during
public enquiry and prepares the final draft European standard.

9. Formal Vote: National standardisation bodies vote on the final draft in a formal vote where national
standardisation bodies have weighted votes. The final draft is adopted if 71.00 % or more of the weighted
votes cast (abstentions not counted) are in favour.

10. Ratification and publication of an EN: Where the voting result is positive, the relevant European
standardisation organisation ratifies and publishes the European standard (EN). As in this case the
relevant EN supports Union harmonisation legislation and it was drafted on the basis of a Commission
mandate, this EN is a harmonised standard with the meaning of Article 2(1)(c) of Regulation (EU) No
1025/2012 however it does not yet provide a presumption of conformity.

141 This is without prejudice to their right to refuse a mandate.

142 European standardisation organisation may also co-operate with other bodies which are responsible for the drafting work.
143 Article 10(5) indicates that consensus building process according to the internal rules of European standardisation organisations is not alone as
such a sufficient guarantee to assume that requirements of a mandate are fulfilled.

40
 11. Submission of references to the Commission: Relevant European standardisation organisation transmits
automatically references of a relevant harmonised standard to the Commission. This information includes
in particular the reference number and the title in all official languages of the EU.

12. Verification of the conditions for publication in the OJEU: According to Article 10(5) of Regulation (EU) No
1025/2012 the Commission has to verify whether the relevant harmonised standard complies with the
initial mandate. During this verification the Commission checks in particular that the harmonised standard
is covered by the relevant mandate and whether essential or other legal requirements aimed to be
covered are clearly indicated by the standard. During this verification there is no need for a review of the
technical content as the Commission does not, in general, accept the technical content or takes
responsibility for it. However already during this step the Commission may also assess the adequacy of
technical specifications given in a harmonised standard in satisfying corresponding essential requirements
and this assessment may lead to a formal objection (instead of publication in the OJEU).

13. Publication of references in the OJEU: According to Article 10(6) of Regulation (EU) No 1025/2012 the
Commission publishes the references of a harmonised standard in the OJEU. This publication finally
initiates a presumption of conformity with essential or other legal requirements covered by the relevant
harmonised standard. A presumption of conformity is usually valid from the date the publication is done in
the OJEU and can be removed by a formal objection or when a revised version of the harmonised
standard is referenced in the OJEU.

14. National transposition: National standardisation bodies are obliged to transpose the relevant European
standard144 as an identical national standard on the basis of the internal rules of the European
standardisation organisations. According to Article 3(6) of Regulation (EU) No 1025/2012 they also are
obliged to withdraw any national standards which are conflicting with a harmonised standard.

15. Formal objection: According to Article 11 o145f Regulation (EU) No 1025/2012 a Member State or the
European Parliament may dispute the publication of the references of a harmonised standard in the OJEU.
Through this process a Member State or the European Parliament may ask the Commission to draft a
Commission Decision in order to prevent or remove the presumption of conformity.

144 The transposition of the standard is a matter for the ESOs rules. It is usually carried out before the references of the harmonised standard are
published in the OJEU. However national transposition is not a precondition to get a presumption of conformity. In practise harmonised standards
are usually available as transposed nationally standards while the list of harmonised standards published in the OJEU and relevant Union
harmonisation legislation make direct reference to original European standards.
145 According to Article 28 of Regulation (EU) No 1025/2012 formal objection articles given in some sectoral legislation continue to be valid for some
time.

41
Flowchart 1 Process to harmonised standards and presumption of conformity

42
4.1.2.4. The Presumption of conformity

Harmonised standards provide a presumption of conformity with the essential requirements they aim to cover, if their
references have been published in the Official Journal of the European Union. References of harmonised standards are
published as Commission Communications in the C series of the OJEU146.

European standards, including harmonised standards, are often based fully or partially on international ISO or IEC
standards. Sometimes, however, the presumption of conformity is possible only when applying the European version
because of modifications introduced in it.

The objective of publishing the reference in the Official Journal is to set the date from which the presumption of
conformity takes effect. Publication of references of harmonised standards is an administrative task for the Commission
which is done without further consulting Member States or relevant sectoral Committees. It is the ultimate goal for a
mandated harmonised standard and the end of the process which started when the relevant Commission mandate was
issued. Before the Commission publishes the references, it must however assess, according to Article 10(5) of Regulation
(EU) No 1025/2012, that the terms of the relevant mandate are fulfilled and that the harmonised standard covers indeed
the essential or other requirements which it claims147 to cover.

Publication of references is not an automatic action and the Commission must perform certain checks and assessments
before publication takes place. The Commission may thus refuse to publish the references or may set certain limitations
which are published together with the references.

In a situation where a formal objection procedure has been already initiated, there is a doubt whether a harmonised
standard entirely satisfies the requirements it aims to cover within the meaning of Article 11(1) of Regulation (EU) No
1025/2012. Because of this doubt, the Commission cannot publish the reference according to Article 10(6) of Regulation
(EU) No 1025/2012 and a Commission Implementing Decision within the meaning of Article 11(1) must be taken.

There are also other situations where the references might not be published. The assessment according to Article 10(5)
may reveal that the terms of the relevant mandate are not properly fulfilled or that the standard contains obvious errors.
In those cases the conditions for initiating the objection procedure according to Article 11148 of Regulation (EU) No
1025/2012 are usually not fulfilled.

Examples of other reasons for non-publication include: the standard is not covered by the relevant mandate; products
covered by the standard are not within the scope of relevant Union harmonisation legislation; the standard fails to
indicate which legal (essential) requirements are covered149; the standard does not cover the legal (essential)
requirements which it claims to cover; the standard contains specifications which are not supporting essential
requirements and without clearly separating them from specifications supporting essential requirements; the standard
claims to support other legal requirements than those addressed in the mandate; the standard contains normative
references to other specifications which are not acceptable because of their origin or lack of proper consensus building
process during their adoption; other reasons because of non-application of internal rules of European standardisation
organisations or disregard of the requirement given in Regulation (EU) No 1025/2012 during the preparation of a
relevant harmonised standard.

In these cases the Commission ensures by non-publication a correct application of relevant Union harmonisation
legislation and a coherent and proper functioning of the Single Market. Here the Commission can merely ask the relevant
European standardisation organisations to correct the relevant standards making reference to the agreed requirements
given in the relevant mandate and to other recognised and agreed principles under which these organisations should
work. In some cases the Commission may consider the publication of references with a limitation, however, keeping in
mind that these limitations should not overlap with reasons where a proper objection procedure should be initiated. The
justification for non-publication comes from the relevant mandate itself but the Commission may refuse the publication
also in order to protect the functioning of the Single Market.

The recourse to harmonised standards cited in the OJEU and which give a presumption of conformity remains
voluntary150. The manufacturer can choose whether or not to refer to such harmonised standards. However, if the
manufacturer chooses not to follow a harmonised standard, he has the obligation to demonstrate that his products are

146 A Web service providing access to the latest lists of references of harmonised standards and of other European standards published in the Official
Journal of the European Union (OJEU) is available at: http://ec.europa.eu/enterprise/policies/european-standards/harmonised-
standards/index_en.htm
147 This claim is usually in a dedicated informative annex to a harmonised standard.
148 In some cases a piece of sectoral legislation may still contain an article of objection.
149 A presumption of conformity would be meaningless if essential requirements covered are not known.
150 Directive 1999/5/EC relating to telecommunications terminal equipment allows harmonised standards to be transformed into common technical
regulations, compliance with which is mandatory. Regulation (EC) No 552/2004 on the interoperability of the European Air Traffic Management
network requires the application of Community specifications.

43
in conformity with essential requirements by the use of other means of his own choice (for example by means of any
existing technical specifications including all other available standards). If the manufacturer applies only a part of a
harmonised standard or the applicable harmonised standard does not cover all applicable essential requirements, the
presumption of conformity exists only to the extent the harmonised standard corresponds to the essential requirements.
For that reason it is necessary that each harmonised standard contains clear and correct information on legal (essential)
requirements covered.

Compliance with harmonised standards must, according to certain Union harmonisation acts, be performed according to
the applicable conformity assessment procedure, which sometimes opens the possibility for conformity assessment
without the intervention of a third party or for a larger choice of procedures151.

4.1.2.5. Withdrawal, restriction or prevention of the presumption of conformity

The Standardisation Regulation (EU) No 1025/2012 contains a provision according to which publication of titles of
harmonised standards in the OJEU can be challenged152. This situation might arise prior to the publication of the
reference of the harmonised standard in the Official Journal of the European Union or in the case of a harmonised
standard the reference of which has already been published in the Official Journal of the European Union.

In both cases, where a Member State or the European Parliament153 considers that a harmonised standard does not
entirely satisfy the requirements which it aims to cover and which are set out in the relevant Union harmonisation
legislation, it has to inform the Commission thereof. After consulting the Member States154, the Commission can make an
Implementing Decision:

to publish, not to publish or to publish with restrictions the reference to the harmonised standard
concerned in the OJEU, or

to maintain, to maintain with restrictions or to withdraw the references to the harmonised standard
concerned in or from the OJEU.

In all cases, the Commission needs to publish on its website155 information on the harmonised standards that have been
subject to such Implementing Decisions.

As part of its responsibilities and duties according to Regulation (EU) No 1025/2012 and the relevant sectoral legislation,
the Commission can also draft and propose such Implementing Decisions to object to harmonised standards on its own
initiative. Where a Member State has raised an action under a safeguard clause156 against a product which complies with
a harmonised standard and where such a safeguard action is considered justified, the Commission also has a
responsibility to initiate an objection against the relevant harmonised standard.

The procedure to challenge a harmonised standard and its outcome does not affect its existence as a harmonised
standard or as a European standard as only European standardisation organisations can make decisions on the revision
or withdrawal of their deliverables. This objection procedure gives the legislator a possibility to control the presumption
of conformity i.e. the legal effect, which stems from the publication of the title of a harmonised standard in the OJEU. It
may only lead to the withdrawal or prevention of such a publication. In former case, this means that the standard in
question will no longer give presumption of conformity with the essential requirements. In the latter, it means that the
standard will not become a harmonised standard giving presumption of conformity.

The fact that a harmonised standard can be challenged at any moment after its publication as a European standard,
instead of conducting a formal approval procedure prior to the publication of its reference in the OJEU157, indicates that
a systematic verification of the technical contents of harmonised standards is not provided for158. Only in cases where a

151 See the directives relating to simple pressure vessel, toys, electromagnetic compatibility, radio and telecommunications terminal equipment,
machinery, lifts and recreational craft. The lack of harmonised standards may lead to the application of a specific procedure, see for instance the
Pressure equipment directive (the European approval may be granted to materials which are not covered by any harmonised standard and which
are intended for repeated use in the manufacture of pressure equipment).
152 Article 11 of Regulation (EU) No 1025/2012 becomes gradually applicable after objection articles contained in sectoral legislation are removed.
Meanwhile some Union harmonisation legislation may still contain specific procedures, like the Directive relating to radio and telecommunications
terminal equipment provides a possibility for the Commission, in the case of shortcomings of harmonised standards, to publish in the Official
Journal guidelines to the interpretation of harmonised standards, or the conditions under which compliance is possible.
153 The European Parliament can raise this concern in cases where Article 11 of Regulation (EU) No 1025/2012 applies.
154 In accordance with Article 11(1) and 11(4)-(5) of Regulation (EU) No 1025/2012
155 http://ec.europa.eu/enterprise/policies/european-standards/standardisation-policy/notifications-systems/index_en.htm
156 For the safeguard clause, see Section 7.4
157 Only national standards, which may give a presumption of conformity according to certain Union harmonisation acts as a transitional measure
before the area is covered by a harmonised standard, are subject to a verification procedure.
158 Article 10(5) of Regulation (EU) No 1025/2012 only provides for an assessment by the Commission together with the European standardisation
organisations of the compliance of the documents drafted by the European standardisation organisations with its initial request, but not for a
formal approval procedure.

44
harmonised standard, after it has been challenged, is found not to satisfy entirely the requirements aimed to be covered
and as set out in Union harmonisation legislation, may its reference be withdrawn.

According to Regulation (EU) No 1025/2012 the Commission is obliged to inform stakeholders159 on all pending
objections against harmonised standards before formal decisions are taken.

4.1.2.6. Revision of harmonised standards

Harmonised standards translate the essential requirements into detailed technical specifications, methods of
measurement to assess and/or declare the compliance with the essential requirements and, in some cases, numerical
values to allow compliance with the essential requirements. Like any technical document, they are subject to change, or
in other words to a revision.

The formal decision to revise a harmonised standard is, in principle, taken by the European standardisation
organisations. This takes place on the basis of their own initiative160, or following a standardisation request from the
Commission directly or, indirectly, based on a Commission decision after a formal objection. The need for revision can
result from the changes of the scope of the Union harmonisation act (such as an extension of the scope to other
products or a modification of the essential requirements), from the fact that the Commission or a Member State
challenges the contents of the harmonised standard, indicating that it could no longer give presumption of conformity
with the essential requirements, or as a result of technological development.

When a harmonised standard is revised, the revision must be covered by a mandate to maintain the possibility of giving
presumption of conformity. Unless the contrary can be deduced, the terms and conditions of the original mandate apply
also for the revision of the harmonised standard. This does not exclude the possibility of a new mandate, in particular
where the revision is related to shortcomings with respect to the essential requirements.

To give presumption of conformity, the revised standard must satisfy the general conditions according to the Union
harmonisation legislation: the standard is based on a mandate, it is presented by the relevant European standardisation
organisation to the Commission and its reference is published by the Commission in the Official Journal.

Following its internal rules, the relevant European standardisation organisation lays down the date of withdrawal of the
superseded edition of the standard. The transitional period is normally the time period between the date of publication
of the reference of the new edition of the standard in OJEU and the date of withdrawal of the superseded edition. During
this transitional period both harmonised standards may give presumption of conformity, provided that the conditions for
this are met. After this transitional period, only the revised harmonised standard gives a presumption of conformity.
However any dates for transitional periods are set by the Commission and published in the OJEU.

The Commission may consider that, for safety or other reasons, the superseded version of the harmonised standard
must cease to give a presumption of conformity before its date of withdrawal, set by the European standardisation
organisation in question, or at a later date. In such cases, the Commission fixes an earlier or later date after which the
standard will no longer give a presumption of conformity, and publishes this information in the Official Journal. If
circumstances allow, the Commission may consult the Member States prior to taking a decision to reduce or extend the
period during which both versions of the standard give a presumption of conformity.

Unless decided otherwise on the basis of a proposal by the Commission, the withdrawal of a harmonised standard does
not invalidate existing certificates issued by notified bodies; it only concerns the conformity that is conferred onto new
conformity assessments that follow the new harmonised standard. Products produced according to the old certificate still
benefit from the continuing conformity with the essential requirements and may continue to be placed on the market
until the end of the validity of the relevant certificates issued by notified bodies.

The reference of the revised harmonised standard, the reference of the superseded version of the harmonised standard,
and the date when the presumption of conformity of the superseded version of the standard ceases are published
together in the Official Journal. It is responsibility of the manufacturer to check every publication of the list of
harmonised standards and to verify within it the validity of the harmonised standards he has applied in order to assess
the conformity of his product.

A harmonised standard may contain normative references to other standards. Through these references those other
standards or parts thereof, become indispensable for the application of a given harmonised standard. Internal rules of
the European standardisation organisations are applicable when making these normative references to other standards.

159 http://ec.europa.eu/enterprise/policies/european-standards/standardisation-policy/notifications-systems/index_en.htm
160 Under the terms of their internal rules, the European standardisation organisations review their standards whether or not initially developed on
the basis of a mandate at intervals not exceeding five years. This periodical review may lead to a confirmation (no action), a revision or a
withdrawal of a relevant standard.

45
Because of the nature of harmonised standards undated references to other standards, where relevant clauses aim to
support essential or other legal requirements, should not be normally used. Undated references may cause situations
where changes in specifications contained in harmonised standards and providing presumption of conformity are
uncontrolled and non-transparent - changes in normative references cannot be controlled within the meaning of Article
10(6) of the Regulation (EU) No 1025/2012 although by such changes a harmonised standard (a part of it) is de facto
revised.

4.1.3. CONFORMITY WITH THE ESSENTIAL REQUIREMENTS: OTHER POSSIBILITIES

The conformity of a product may be demonstrated not only by harmonised standards but also by other technical
specifications.
Other technical specifications however do not benefit from the presumption of conformity.
The application of harmonised standards is not the only means to demonstrate the conformity of a product however
only harmonised standards161, after publication of references in the OJEU, may provide an automatic presumption of
conformity against essential requirements covered by such standards.

According to some Union harmonisation acts, national standards may give a presumption of conformity as a
transitional measure insofar as there is no harmonised standard covering the same area162. Member States may
communicate to the Commission the text of those national standards, which they consider to meet the essential
requirements. After consulting the Member States163, the Commission notifies the Member States whether or not the
national standard should enjoy presumption of conformity. If the opinion is positive, Member States are required to
publish the references of such standards. The reference is also published in the OJEU. This procedure has not been used
so far in order to give full priority to the development of European standards.

The manufacturer can choose whether or not to apply and refer to harmonised standards. However, if the manufacturer
chooses not to follow the harmonised standards, he has the obligation to demonstrate that his products are in
conformity with essential requirements by the use of other means of his own choice that provide for at least an
equivalent level of safety or protection. These can be technical specifications such as national standards, European or
international standards which are not harmonised i.e. not published in the OJEU or the manufacturers own
specifications. In these cases the manufacturer does not benefit from the presumption of conformity, but has to
demonstrate the conformity himself. This implies that he demonstrates, in the technical file of a relevant product, in a
more detailed manner how the technical specifications he uses provide conformity with the essential requirements164.

It is important to stress that Union harmonisation legislation for products does not, as a general rule, impose the use of
harmonised standards. Only essential requirements are legally binding and manufacturers may apply whatever standards
and technical specifications however only harmonised standards provide a presumption of conformity.

Furthermore, even if the manufacturer has not used harmonised standards, a change in the relevant harmonised
standard could mean a change in the state of the art that implies that his product may not be compliant.

161 Some Union harmonisation legislation may however give alternative ways for a presumption of conformity by means of other specifications than
harmonised standards, e.g. the possibility to use European Eco-label scheme in Eco-design Directive; in the in vitro diagnostic medical devices
sector, compliance with so called common technical specifications (CTS) provides presumption of conformity with the relevant essential
requirements. Another example is the references to normative documents from the Organisation de Mtrologie Lgale (OIML) in Directive
2004/22/EC on measuring instruments.
162 See, for instance, Directive relating to gas appliances.
163 The Member States Committee under Regulation (EU) No 1025/2012 and, if provided for, the sectoral Committee
164 In the case of Regulation (EC) No 552/2004 on the interoperability of the European Air Traffic Management network, if a manufacturer chooses
not to follow a harmonised standard, the declaration is called declaration of suitability for use.

46
4.2. TRACEABILITY REQUIREMENTS

The traceability requirements allow tracing the history of the product and support market surveillance. It allows
market surveillance authorities to find the liable economic operators and obtain evidence of the product
compliance.
The traceability requirements include labelling the product and identifying the economic operators in the
distribution chain.

4.2.1. WHY DOES TRACEABILITY MATTER?

Traceability is the ability to trace the history of the product.

From a regulators perspective, traceability matters because it enables effective enforcement through market surveillance
via corrective measures including withdrawals and recalls. It enables unsafe or non-compliant products to be traced up
the distribution chain and identifies roles and responsibilities of the economic operator throughout the chain. Traceability
enables market surveillance authorities to trace products up to the factory gate and from factory to the end-user in
certain cases.

From a manufacturers perspective traceability matters because it enables effective control of the production process and
suppliers before the marketing of the products, and control of their distribution chain after the placing of the product on
the market. In case of non-compliance, manufacturers are able to reduce the impact of recalls or withdrawals depending
on the detail of their traceability system.

4.2.2. TRACEABILITY PROVISIONS

Union harmonisation legislation is prescriptive as to the ends but not as to the means to achieve those ends. This means
that Union harmonisation legislation foresees requirements for the traceability of products placed on the market, without
stipulating how to achieve or implement these requirements. Union harmonisation legislation is also technology-neutral,
meaning it does not prescribe the technology to be used such as printing or moulding. Manufacturers should choose the
traceability system which they deem most appropriate in relation to their products and their manufacturing and
distribution system.

The indication of the manufacturers and for imported products also the importers, name and address on the product is
a basic traceability requirement. In case of need, it allows market surveillance authorities to quickly get in contact with
the economic operator responsible for the placing of an unsafe or non-compliant product on the Union market.

There is no explicit obligation that the addresses have to be preceded by the words Manufactured by, Imported by or
Represented by. This information must however not mislead the end-user and the market surveillance authorities
about the place of manufacture and the address of each economic operator165. If these words are not mentioned,
market surveillance authorities will decide what the role of each economic operator is. It is then up to the economic
operator to prove than that he has a different role.

There is no obligation to translate into all necessary languages the words manufactured by, imported by or
represented by. These words are considered to be easily understandable in all official EU languages.

Regulation (EC) No 765/2008 setting out the requirements for accreditation and market surveillance relating to the
marketing of products and Decision No 768/2008/EC on a common framework for the marketing of products establish
the current practices regarding traceability by requiring specific traceability labels. The reference provisions of Decision
No 768/2008/EC reflected in Union harmonisation legislation require:

1. manufacturers to indicate the following three elements: their (1) name, (2) registered trade name or
registered trade mark166 and (3) the address at which they can be contacted, on the product or, where

165 Such confusion might occur for instance when the name of the distributor appears on the packaging while the manufacturers name is shown on
the product inside.
166 A trade mark is a distinctive sign or indicator used by an individual, business organisation, or other legal entity to identify that the products or
services to consumers with which the trade mark appears originate from a unique source, and to distinguish the products or services in question
from those of other entities. A trademark is a type of intellectual property, and typically a name, word, phrase, logo, symbol, design, image, or a
combination of these elements.

47
 that is not possible, on its packaging or in a document accompanying the product. The address must
indicate a single point at which the manufacturer can be contacted167;

2. importers to indicate the following three elements: their (1) name, (2) registered trade name or registered
trade mark and (3) the address at which they can be contacted, on the product or, where that is not
possible, on its packaging or in a document accompanying the product;168

3. manufacturers to ensure that their products bear a type, batch, serial or model number or other element
allowing their identification, or, where the size or nature of the product does not allow it, that the required
information is provided on the packaging or in a document accompanying the product169 and

4. economic operators to identify any economic operator who has supplied them with a product and any
economic operator to whom they have supplied a product170.

4.2.2.1. The requirement to indicate name and address for manufacturers

The manufacturers must indicate the following three elements: their (1) name, (2) registered trade name or registered
trade mark and (3) the address at which they can be contacted on the product, or, where that is not possible, on its
packaging and / or in a document accompanying the product. This information has to be the same as the one on
declaration of conformity and in the technical documentation.

The name and address must, as a rule, be affixed to the product. However, it may exceptionally be moved from the
product if this rule cannot be followed. This would be justified where affixing it to the product was not possible under
reasonable technical or economic conditions excluding however esthetical reasons. It is up to the manufacturer to make
this assessment. This assessment has to be done according to the size or nature of the product171. Some products e.g.
hearing aids, sensors or the like are simply too small to carry such information. In such cases the order of priority is that
as a first alternative the information should be on the packaging, as a second alternative on an accompanying document,
except for the cases where sectoral Union harmonisation legislation requires the information to be on both the packaging
and accompanying documents.

The manufacturer has to comply with this obligation regardless of his location (within or outside the EU). This provision
implies that products sold without packaging or any accompanying documents, must bear the name and address of the
manufacturer on the product itself.

The address must indicate a single point at which the manufacturer can be contacted. The legal text obliges the
manufacturer to put a single contact point on the product. Only one single contact point in the EU is allowed. This is not
necessarily the address where the manufacturer is actually established. This address can for example be the one of the
authorised representative or of the customer services.

The single contact point does not need to be in every Member State where the product is made available. The
manufacturer may however put other addresses172 provided that it is clear which one is the single contact point. The
latter is then to be indicated on the product/documentation as the single contact point. The address or the country
does not necessarily have to be translated into the language of the Member State where the product is made available
on the market.

A website is additional information, but is not enough as an address. Normally an address consists of a street and
number or post-box and number and the postal code and town, but some countries might deviate from this model.

4.2.2.2. The requirement to indicate name and address for importers

Importers must also indicate the following three elements: their (1) name, (2) registered trade name or registered trade
mark and (3) the address at which they can be contacted on the product, or, where that is not possible, on its packaging
or in a document accompanying the product. The provision refers to an address at which they can be contacted, so this
is not necessarily the address where the importer is actually established. The information has to be the same as the one
on declaration of conformity and in the technical documentation.

As a rule, the identification and the address of importer must be indicated on the product. Only where it is not possible,
the identification and address of the importer may be indicated on the packaging and / or in a document accompanying

167 Article R2(6) of Annex I of Decision No 768/2008/EC

168 Article R2(3) of Annex I of Decision No 768/2008/EC
169 Article R2(5) of Annex I of Decision No 768/2008/EC
170 Article R7 of Annex I of Decision No 768/2008/EC
171 see Recital 25 of Decision No 768/2008/EC
172 For instance, an address serving as an information point for consumers and other users in the Member State where the product is made available

48
the product. This may be the case when the importer would have to open the packaging to put his name and address.
The additional information from the importer shall not hide the information put on the product by the manufacturer.

A website is additional information, but is not enough as contact address. Normally an address consists of a street and
number or post-box and number and the postal code and town, but some countries might deviate from this model.

The product must always bear the manufacturers name and address. Imported products must also bear the importers
name and address. Hence, in conclusion, a product normally bears one or two addresses173:

If the manufacturer is within the European Union, the product will bear only one (manufacturers) address
as there is no importer involved.

If the manufacturer (declaring himself as a manufacturer by putting his name and address on the product)
is outside the EU and the products are placed on the Union market by an importer, the product will bear
two addresses: the one of the manufacturer and the one of the importer.

If the original manufacturer is outside the EU and the importer places the product on the market under his
own name or trademark or modifies the product already placed on the market (in such a way that
compliance with the applicable requirements may be affected), the importer is considered the
manufacturer. The only address that in this case will figure on the product (or packaging or accompanying
document) is the address of the importer who is considered as the manufacturer.174

If the manufacturer is within the EU (a company located in the EU declaring itself to be a manufacturer by
putting its name and address on the product) although the products are manufactured outside the EU,
that company is considered to be the manufacturer who places the product on the Union market, even if
actual importation is done by another company. In this case there is no importer in the meaning of the
importers definition and it is sufficient to put only the manufacturers address.

4.2.2.3. Identification element

The product must bear a type, batch, serial or model number or other element allowing its identification. The
identification must, as a rule, be affixed to the product. However, it may exceptionally be moved from the product if this
rule cannot be followed. This would be justified where the size and/or the nature of the product makes the indication
illegible or technically impossible175. In such cases, the identification has to be affixed to the packaging, if it exists,
and/or to the accompanying document. The identification on the product may neither be omitted nor be moved to the
packaging or accompanying documents on purely aesthetic or economic grounds. It is up to the manufacturer to make
this assessment.

This provision implies that if the product has no packaging or is not accompanied by any document, the identification
must be on the product itself.

The requirement gives the freedom to the manufacturers to choose the element they want to use as identification of the
product, as long as traceability is ensured. This identification element of the product is identical to the one used on the
EU Declaration of Conformity.

In some cases, e.g. when a product consists of several parts or is an assembly of several parts, its nature does not allow
for the affixing of the identification element. The identification of the product has in these cases to be affixed to the
packaging (or accompanying document). In addition to the marking with an identification element on the packaging,
additional marking of individual products/parts/components can be made based on the manufacturers internal rules and
ambitions to minimise the extent of a potential recall by having an advanced system for traceability of individual items
(e.g. batch codes, production dates).

According to some economic operators, one way to refer to products is to use an item number (a so-called SKU-Stock
keeping unit) as identification. This item number can also be used as an identifier on the EU Declaration of Conformity
(DoC) together with other elements allowing traceability.

The product consists of several parts/components

Each product is enclosed in one packaging but typically some parts/components could/would also be sold in another
packaging as separate parts/components or in other combinations of parts/components. Some of the parts/components

173 In the medical devices sector, the product must also bear the authorised representatives name and address.
174 If the importer is only affixing his name and address and leaves the trademark of the original manufacturer, he remains importer. The address of
importer and manufacturer will appear on the product (or packaging or accompanying documents)
175 In the case of toys, this might be the case for toys consisting of several parts or an assembly of several parts.

49
in these packages may be possible to mark, while others may be too small or have a shape which does not allow the
marking to be on the part. For these reasons, it is allowed to give the set/packaging an item number and to use the
same item number on the EU Declaration of Conformity.

The main purpose of the identification element is to enable market surveillance authorities to identify an individual
product and to link it to a EU Declaration of Conformity. If, when the market surveillance takes place, the product is still
in its packaging, it will be easy to identify the element and thus ensure that the corresponding EU Declaration of
Conformity regards the product in question. It would be more complicated to have to open the packaging and find
elements on the individual items and then link these to a particular EU Declaration of Conformity.

The product consists of one assembled item

Also when a product consists of only one item, it is not uncommon that this item has been assembled by the
manufacturer, using several parts (but it is not intended to be disassembled by the consumer). The parts composing the
item (product) are often used in more than one design of products. Normally, some parts would not be large enough to
bear an identification element and yet other parts might not allow marking with an identification element for technical
reasons (uneven surface, spherical shaped surface etc.). Also in this case it is allowed to affix an item number on the
packaging and to use the same number on the EU DoC.

The product consists of one item which has not been assembled of several parts

This is a case where it may seem simple to mark the product itself with an identification element that is identical to the
one on the EU DoC (i.e. an item number). However, the same product might be sold in combination with other
products/items in a set. Since at the point of production, it is not known which of the items will be sold alone and
which will be in a packaging together with other products, it is easier to mark the item number, corresponding to the EU
DoC, on the packaging. This will also facilitate market surveillance authorities to link the product to the EU DoC.

4.2.2.4. Identification of economic operators

Economic operators are obliged to keep track of the economic operators they supplied their product to or from whom
they bought products for a period of 10 years. Bear in mind that the end user (consumer) is not covered by this
requirement as they are not considered to be economic operators.

The way to comply with this requirement by economic operators is not prescribed by Union harmonisation legislation,
but it must be noted that market surveillance authorities can ask for relevant documents, including invoices, allowing the
origin of the product to be traced. Hence, it could be useful to keep invoices for a longer period than envisaged in
accounting legislation to comply with the requirements on traceability.

4.3. TECHNICAL DOCUMENTATION

The manufacturer must draw up a technical documentation.

The technical documentation is intended to provide information on the design, manufacture and operation of the
product.
Union harmonisation legislation obliges the manufacturer to draw up technical documentation containing information to
demonstrate the conformity of the product to the applicable requirements. This documentation may be part of the
quality system documentation where the legislation provides for a conformity assessment procedure based on a quality
system (modules D, E, H and their variants). The technical documentation must be available when the product is placed
on the market, whatever its geographical origin or location176.

The technical documentation must be kept for 10 years from the date of placing the product on the market, unless the
applicable Union harmonisation legislation expressly provides for any other duration177. This is the responsibility of the
manufacturer or the authorised representative established within the Union. Since the concept of placing on the
market refers to each individual product, the time period needs to be calculated from the moment when the individual
product that is covered by the technical documentation is placed on the market.

The contents of the technical documentation are laid down, in each Union harmonisation act, in accordance with the
products concerned. As a rule, the documentation has to include a description of the product and of its intended use and

176 For placing on the market, see Section 2.3.

177 According to the Directives relating to medical devices and in vitro diagnostic medical devices these documents must be kept for 5 years and in
the case of implantable medical devices for 15 year.

50
cover the design, manufacture and operation of the product. The details included in the documentation depend on the
nature of the product and on what is considered as necessary, from the technical point of view, for demonstrating the
conformity of the product to the essential requirements of the relevant Union harmonisation legislation or, if the
harmonised standards have been applied, to these by indicating the essential requirements covered by the standards.
The requirements in Annex II of Decision No 768/2008/ EC refer to the contents of the technical documentation that are
relevant for proving the conformity of the product with the applicable harmonisation legislation. Furthermore, the
requirement for an adequate analysis and assessment of the risk(s) does not oblige the manufacturer to conduct an
additional risk assessment or to draw up additional documentation when he has applied harmonised standards, the
development of which is based on an assessment of the relevant risk(s). Manufacturers may base their assessment on
harmonised standards, which already include the risk analysis, but only as far as the risks are covered by that standard.

In the case where a product has been subject to re-designs and re-assessments of the conformity, the technical
documentation must reflect all versions of the product; describing the changes made, how the various versions of the
product can be identified and information on the various conformity assessment. This is to avoid situations where during
the whole life of a product, a market surveillance authority is faced with previous versions of the product for which the
version of the technical documentation it is presented with, is not applicable.

Some Union harmonisation acts require that the technical documentation is written in a language accepted by the
notified body178. In order to carry out the conformity assessment procedures requiring third-party verification in a proper
way, the documentation should always be in a language understood by the notified body, even if this has not been
explicitly mentioned in the Union harmonisation legislation.

4.4. EU DECLARATION OF CONFORMITY

The manufacturer or the authorised representative established within the Union must draw up and sign an EU
Declaration of Conformity as part of the conformity assessment procedure provided for in the Union
harmonisation legislation.
The EU Declaration of Conformity must contain all relevant information to identify the Union harmonisation
legislation according to which it is issued, as well as the manufacturer, the authorised representative, the notified
body if applicable, the product, and where appropriate a reference to harmonised standards or other technical
specifications.
A single declaration of conformity is required whenever a product is covered by several pieces of Union
harmonisation legislation requiring an EU Declaration of Conformity.
The single declaration of conformity can be made up of a dossier containing all relevant individual declarations of
conformity.
Union harmonisation legislation imposes an obligation on the manufacturer to draw up and sign an EU Declaration of
Conformity before placing a product on the market179. The manufacturer or his authorised representative established
within the Union must draw up and sign an EU Declaration of Conformity as part of the conformity assessment
procedure provided for in the Union harmonisation legislation. The EU declaration of conformity is the document that
states that that the product satisfies the essential requirements of the applicable legislation.

By drawing up and signing the EU Declaration of Conformity, the manufacturer assumes responsibility for the compliance
of the product.

Just as it is the case for the technical documentation180, the EU Declaration of Conformity must be kept for ten years
from the date of placing the product on the market, unless the legislation provides for any other duration181. This is the
responsibility of the manufacturer or the authorised representative established within the Union. For imported products,
the importer must take on this responsibility for the DoC182.

178 See the Directives relating to simple pressure vessels, machinery (for module B), non-automatic weighing instruments, active implantable medical
devices, gas appliances, telecommunications terminal equipment, medical devices, potentially explosive atmospheres, lifts (for modules B, C, D, G,
H), pressure equipment, in vitro diagnostic medical devices, and radio and telecommunications terminal equipment.
179 Please note that the Machinery Directive 2006/42/EC foresees the placing on the market of partly completed machinery to be accompanied by a
so- called declaration of incorporation which is different from the EU Declaration of conformity. According to Regulation (EC) No 552/2004,
constituents of the European Air Traffic Management network are accompanied either by a declaration of conformity or a declaration of suitability
for use.
180 For more information on the technical documentation, see Section 4.3.
181 According to the Directives relating to medical devices and in vitro diagnostic medical devices the EU Declaration of Conformity must be kept for 5
years and in the case of implantable medical devices for 15 years.
182 For responsibilities of the manufacturer, the authorised representative and the importer, see Chapter 3.

51
The contents of the EU Declaration of Conformity either refer to the model declaration contained in Annex III of Decision
No 768/2008/EC or a model declaration directly annexed to the sectoral Union harmonisation legislation at stake. The
standard EN ISO/IEC 17050-1 has been drawn up with the objective of providing the general criteria for the declaration
of conformity, and it can also be used as a guidance document provided it is in line with the applicable Union
harmonisation legislation. The declaration may take the form of a document, a label or equivalent, and must contain
sufficient information to enable all products covered by it to be traced back to it.

The model declaration of Decision No 768/2008/EC contains:

1. A number identifying the product. This number does not need to be unique to each product. It could refer
to a product, batch, type or a serial number183. This is left to the discretion of the manufacturer184.

2. The name and address of the manufacturer or the authorised representative issuing the declaration;

3. A statement that the declaration is issued under the sole responsibility of the manufacturer.

4. The identification of the product allowing traceability. This is basically any relevant information
supplementary to point 1 describing the product and allowing for its traceability. It may where relevant for
the identification of the product contain an image, but unless specified as a requirement in the Union
harmonisation legislation this is left to the discretion of the manufacturer.

5. All relevant Union harmonisation legislation complied with; the referenced standards or other technical
specifications (such as national technical standards and specifications) in a precise, complete and clearly
defined way; this implies that the version and/or date of the relevant standard is specified.

6. The name and identification number of the notified body when it has been involved in the conformity
assessment procedure185 186;

7. All supplementary information that may be required (for example grade, category), if applicable;

8. The date of issue of the declaration; signature and title or an equivalent marking of authorised person 187
188
; this could be any date after the completion of the conformity assessment

Where several pieces of Union harmonisation legislation apply to a product, the manufacturer or the authorised
representative has to provide a single declaration of conformity in respect of all such Union acts189. It is accepted that
the single declaration may be a dossier made up of relevant individual Declarations of conformity.

The EU declaration of conformity must be made available to the surveillance authority upon request. Moreover, Union
harmonisation legislation relating to machinery, equipment in potentially explosive atmospheres, radio and terminal
telecommunication equipment, measuring instruments, recreational craft, lifts, high-speed and conventional rail systems
and constituents of the European Air Traffic Management network require products to be accompanied by the EU
declaration of conformity.

The EU declaration of conformity must be translated into the language or languages required by the Member State in
which the product is placed or made available on the market190. Union harmonisation legislation does not necessarily
specify who has the obligation to translate. Logically, this should be the manufacturer or another economic operator
making the product available.

183 The number can be an alpha-numerical code too.

184 In addition, whether this is expressly envisaged or not by the Union harmonisation legislation manufacturers are free to add a number identifying
the EU Declaration of Conformity itself in line with EN ISO/IEC 17050-2.
185 Not all Union harmonisation legislation requires the intervention of a notified body. For instance the Low voltage directive and the Toys directive
do not.
186 The name and address of the person who keeps the technical documentation may also be required by some pieces of Union harmonisation
legislation since according to those, not only the manufacturer shall keep the technical documentation.
187 This could be the Managing Director of the company or another representative of the company to whom this responsibility has been delegated.
188 It is not necessary for the signatory to be domiciled in the European Union. A manufacturer established outside the Union is entitled to carry out
all the conformity assessment procedures at his premises and, to sign the EU Declaration of Conformity, unless otherwise provided for in the
relevant Union harmonisation legislation.
189 Article 5 from Decision No 768/2008/EC.
190 Article R10(2) of Annex I of Decision No 768/2008/EC.

52
4.5. MARKING REQUIREMENTS

4.5.1. CE MARKING

4.5.1.1. Definition and role of the CE marking

The CE marking indicates the conformity of the product with the Union legislation applying to the product and
providing for CE marking.
The CE marking is affixed on products that will be placed on the EEA and Turkish market, whether they are
manufactured in the EEA, in Turkey or in another country.
The CE marking is a key indicator (but not proof) of a products compliance with EU legislation and enables the free
movement of products within the European market, whether they are manufactured in the EEA, Turkey or in another
country.

Member States of the European Economic Area (EEA - EU Member States and certain EFTA countries: Iceland, Norway,
Liechtenstein) are not allowed to restrict the placing on the market of CE marked products, unless such measures can be
justified on the basis of evidence of the non-compliance of the product. This also applies to products made in third
countries which are sold in the EEA.

CE marking does not indicate that a product was made in the European Union. The CE marking indicates conformity with
the requirements laid down by the Union harmonisation text(s) in question. Therefore, it is to be considered as essential
information to Member States authorities as well as other relevant parties (for example distributors). CE marking does
not serve commercial purposes i.e. it is not a marketing tool.

CE marking is the visible consequence of a whole process comprising conformity assessment in a broad sense and
indicates that a product is declared by the manufacturer as in conformity with Union harmonisation legislation.

4.5.1.2. Relationship to existing legislation

Regulation (EC) No 765/2008 lays down the general principles governing the CE marking while Decision No
768/2008/EC provides for rules governing its affixing.
Sectoral Union harmonisation texts providing for CE marking are based on Regulation (EC) No 765/2008 and
Decision No 768/2008/EC.
Regulation (EC) No 765/2008 lays down the definition, the format and the general principles governing the CE marking.
Decision No 768/2008/EC provides for conformity assessment procedures that lead to its affixing.

The sectoral Union harmonisation legislation providing for the affixing of the CE marking mostly follows the principles of
the Regulation (EC) No 765/2008 and Decision No 768/2008/EC.

As a general rule191 the CE marking can be introduced in a Union legislative act as legal conformity marking if:

the method of total harmonisation is used, which means that diverging national regulations that cover the
areas as the legislative act in question are prohibited;

the Union harmonisation act contains conformity assessment procedures according to Decision No
768/2008/EC.

However there is an exception to this rule.

In duly justified cases a total harmonisation piece of legislation that follows Decision No 768/2008/EC may provide for a
different marking instead of the CE marking. For example the Directive on marine equipment does not provide for a CE
marking, but for a specific conformity mark due to the application of an international agreement which provide for such
a marking192.

191 Conformity assessment according to the construction products legislation does not follow Decision No 768/2008/EC although construction
products legislation provides for the CE marking. The difference is that the CE marking under construction products legislation indicates the level
of performance of the product and not conformity in the stricter sense as it is the case for the other legislative acts providing for the CE marking.
192 See the section 4.5.2 on other mandatory markings.

53
4.5.1.3. Who must (not) affix the CE marking

The CE marking is affixed by the manufacturer (established inside or outside the Union), or by his authorised
representative established within the Union.
By affixing the CE Marking the manufacturer declares on his sole responsibility that the product conforms to all
applicable Union legislative requirements, and that the appropriate conformity assessment procedures have been
successfully completed.
The manufacturer, whether established inside or outside the Union, is the entity ultimately responsible for the conformity
of the product with the provisions of the Union harmonisation legislation and for the affixing of the CE marking. The
manufacturer may appoint an authorised representative to affix the CE marking on his behalf.

By affixing the CE marking on a product, a manufacturer is declaring, on his sole responsibility (and irrespectively of
whether a third-party has been involved in the conformity assessment process), conformity with all of the legal
requirements to achieve CE marking.

If the importer or distributor or another operator places products on the market under his own name or trademark or
modifies them, he then takes over the manufacturers responsibilities. This includes the responsibility for the conformity
of the product and the affixing of the CE marking. In this case he must have sufficient information on the design and
production of the product, as he will be assuming the legal responsibility when affixing the CE marking.

4.5.1.4. Principles of affixing the CE marking

The CE marking must take the form below. If the CE marking is reduced or enlarged the proportions must be respected.
The CE marking must be affixed visibly, legibly and indelibly to the product or to its
data plate. However, where this is not possible or not warranted on account of the
nature of the product, it must be affixed to the packaging, if any, and/or to the
accompanying documents. The CE marking may not, in principle, be affixed until the
conformity assessment procedure has been completed to ensure that the product
complies with all the provisions of the relevant Union harmonisation acts. This will
usually be at the end of the production phase. This poses no problem if, for example,
the CE marking is on a data plate that is not affixed to the product until after the final inspection. However, if (for
example) the CE marking is affixed by stamping or casting, the marking can be affixed at any other stage of the
production phase, provided that the conformity of the product is verified as part of the production process.

The requirement for visibility means that the CE marking must be easily accessible for all parties. It could, for instance,
be affixed on the back or underside of a product. A minimum height of 5 mm is required to ensure that it is legible.
However according to the several pieces of legislation 193 the minimum dimension of the CE marking may be waived for
small devices or components.

The CE marking can take different forms (e.g. colour, solid/hollow) as long as it remains visible, legible and respects its
proportions. It must also be indelible so that it cannot be removed under normal circumstances without leaving
noticeable traces (for example some product standards provide for a rub test with water and petroleum spirits).
Nevertheless, this does not mean that the CE marking must form an integral part of the product.

However in certain cases affixing of the CE marking to the product is impossible (for example on certain types of
explosives) or not possible under reasonable technical or economic conditions. Furthermore there can be cases where
the minimum dimensions for the affixing cannot be respected, or it cannot be ensured that the CE marking is visibly,
legibly and indelibly affixed.

In such cases, the CE marking can be affixed to the packaging, if it exists, and / or to the accompanying document,
where the Union harmonisation legislation concerned provides for such documents. The CE marking on the product may
neither be omitted nor be moved to the packaging or accompanying documents on purely aesthetic grounds.

Regulation (EC) 765/2008 and Decision 768/2008/EC lay down that the CE marking must have the dimensions, format
and proportions defined in Annex II of Regulation (EC) No 765/2008 and be legible and clearly affixed. Regulation (EC)
765/2008 and Decision No 768/2008/EC do not forbid any kind of design (e.g. hollow design) as long as the above
conditions are respected. Electronic labelling however is not allowed.

193 Such as machinery, personal protective equipment, active implantable medical devices, medical devices, potentially explosives atmospheres, lifts
as regards safety components, in vitro diagnostic medical devices, radio and telecommunications terminal equipment or marine equipment

54
4.5.1.5. Affixing CE marking together with the identification number of the notified body

Where a notified body is involved in the production control phase according to the applicable Union harmonisation
legislation, its identification number must follow the CE marking. The manufacturer or the authorised representative
affixes the identification number if the legislation so requires, under the responsibility of the notified body.
A notified body may be involved in the production phase, depending on the conformity assessment procedures applied.
The CE marking must be followed by the identification number of the notified body only if it is involved in the production
phase. Thus, the identification number of a notified body involved in conformity assessment in the design phase
according to module B does not follow the CE marking. Sometimes several notified bodies are involved in the production
phase, which is possible where more than one Union harmonisation text is applicable. In these situations several
identification numbers follow the CE marking.

Thus, if the CE marking appears on products without an identification number, this means that:

either no notified body intervened in the design or production phase (module A);

or upon manufacturers choice the in-house accredited body intervened in the production phase (modules
A1, A2);

or a notified body intervened in the design phase (module B) but no notified body intervened in the
production phase

(module C following module B);

or a notified body intervened in the design phase (module B) and upon manufacturers choice the in-house
accredited body intervened in the production phase (modules C1, C2 following module B).

If however the CE marking appears on products with an identification number194, this means that:

either upon manufacturers choice a notified body intervened in the production phase (modules A1, A2);

or a notified body intervened in the design phase (module B) and upon manufacturers choice a notified
body (not necessarily the same one but the one whose identification number appears) intervened in the
production phase (modules C1, C2 following module B);

or a notified body intervened in the design phase (module B) and a notified body (not necessarily the
same one but the one whose identification number appears) intervened in the production phase (modules
C1, C2, D, E, F following module B);

or a notified body intervened in the design and production phase (modules D1, E1, F1, G1 H, H1).

The CE marking and the identification number of the notified body do not necessarily have to be affixed within the
Union. They may be affixed in a third country, for example if the product is manufactured there and the notified body
carried out conformity assessment in that country in line with the relevant Union harmonisation legislation. The CE
marking and the identification number can also be affixed separately, as long as they remain combined. Some Union
harmonisation legislation also requires that the last digits of the year in which the CE marking was affixed are indicated.

4.5.1.6. Which products must (not) be CE marked

The CE marking must be affixed before any product subject to it, is placed on the market, save where specific
Union harmonisation legislation requires otherwise.
Where products are subject to several Union harmonisation acts, which provide for the affixing of the CE marking,
the marking indicates that the products are declared to conform to the provisions of all these acts.
A product may not be CE marked, unless it is covered by a Union harmonisation legislation providing for its
affixing.
Not all products have to be CE marked195. The obligation to affix the CE marking extends to all products within the scope
of legislative acts providing for its affixing, and which are intended for the Union market. Thus, the CE marking must be
affixed:

194 Please note that in the case where several Union harmonisation acts apply to a product and the CE marking appears with an identification
number, this does not mean that the notified body intervenes in the conformity assessment process required by each of the applicable acts. Some
of the applicable Union harmonisation legislation might not require the intervention of a notified body.
195 Regulation (EC) No 552/2004 on the interoperability of the European Air Traffic Management network does not provide for CE marking.

55
 to all newly manufactured products that are subject to legislation providing for CE marking, whether
manufactured in the Member States or in third countries;
to used and second-hand products imported from third countries that are subject to legislation providing
for CE marking;
to modified products that, as new, are subject to legislation providing for CE marking and which have
been modified in a way that could affect the safety or the compliance of the product with the applicable
harmonisation legislation.

In some cases, a product is deemed final for the purposes of a particular Union harmonisation act and has to be CE
marked. This same product then is incorporated in another final product which is itself subject to another Union
harmonisation act which also requires CE marking. This produces a situation where more than one CE marking can be
found on a product196.

Union harmonisation legislation providing in general for CE marking may exclude the application of the CE marking on
certain products. As a general rule, such products are subject to free circulation, if:

a. They are accompanied by:

a Declaration of incorporation for partly completed machinery, according to the Machinery

Directive;

a Declaration of conformity in the case of partly completed boats referred to in the Directive on
recreational craft.

b. They are accompanied by an attestation of conformity in the case of components as defined in the
Directive on equipment and protective systems intended for use in potentially explosive atmospheres
(ATEX).

c. They are accompanied by a statement in the case of:

custom-made medical devices and devices intended for clinical investigations referred to in the
Directives on active implantable medical devices and medical devices;

devices intended for performance evaluation referred to in the Directive on in vitro diagnostic
medical devices.

d. They are accompanied by a certificate of conformity in the case of fittings referred to in the Directive
relating to gas appliances.

e. The product bears the manufacturers name and an indication of maximum capacity in the case of
instruments not subject to conformity assessment according to the Directive relating to non-automatic
weighing instruments.

f. The product is manufactured in accordance with sound engineering practice in the case of certain vessels
referred to in the Directives relating to simple pressure vessels and pressure equipment.

In addition, the Directive on pressure equipment entitles Member States to authorise, on their territory, the placing on
the market and the putting into service by users, of pressure equipment of assemblies not bearing the CE marking, but
that have been subject to a conformity assessment carried out by a user inspectorate instead of a notified body.

4.5.1.7. CE marking and other markings

The CE marking is the only marking of conformity indicating that a product is in conformity with Union
harmonisation legislation that applies to it and provides for CE marking.
Member States must refrain from introducing any reference to another conformity marking into their national
regulations, which would overlap with the CE marking.
A product may bear additional markings and marks, provided that they fulfil a different function from that of the
CE marking, are not liable to cause confusion with it, and do not reduce its legibility and visibility.
The CE marking replaces all mandatory conformity markings having the same meaning, which existed before
harmonisation took place. Such national conformity markings are incompatible with CE marking and would constitute an
infringement of the applicable European legislation in question. When transposing Union harmonisation legislation,
Member States are required to incorporate the CE marking into their national regulations and administrative procedures.

196 The typical example can be a computer.

56
They must also refrain from introducing any other conformity marking into their national legislation that has the same
meaning as the CE marking.

However, other markings may be used as long as they contribute to the protection of public interests, are not covered
by Union harmonisation legislation and their affixing does not impair the visibility, legibility and meaning of the CE
marking. The affixing of additional markings (such as a protected trademark of a manufacturer or other private/national
markings) is allowed to the extent that such markings do not create confusion with the CE marking. This confusion may
either refer to the meaning or form of the CE marking.

In this respect, other markings additional to the CE marking need to fulfil a different function from that of the CE
marking. Thus, they should provide an added value in signifying conformity with objectives that are different from those
to which the CE marking relates (for example environmental aspects not covered by the applicable Union harmonisation
legislation).

Furthermore several Union harmonisation acts foresee additional markings that are complementary and non-overlapping
to the CE marking (see under 4.5.2).

4.5.1.8. Sanctions

Member States have to ensure the correct implementation of the regime governing the CE marking and take
appropriate action in the event of improper use of the marking.
Member States have to also provide for penalties for infringements, which may include criminal sanctions for
serious infringements.
A Member State must notify to the Commission and to the other Member States when it decides to restrict free
movement due to incorrect affixing of the CE marking, or when it takes action against those who are responsible
for a non-compliant product bearing the CE marking.
The CE marking provides the first indication that the necessary controls can be assumed to have been carried out,
before the product in question is placed on the market, in order to ensure its compliance to the legislative requirements.
Market surveillance authorities are entitled to proceed to additional controls for the protection of public interest. The
action to be taken by market surveillance authorities should be decided on a case by case basis according to the
principle of proportionality.

Member States must provide in their national legislation for appropriate measures both to prevent the abuse and misuse
of CE marking, and to redress the situation if such abuse or misuse takes place. Those measures need to be effective,
proportionate to the seriousness of the offence and dissuasive and may be increased if the relevant economic operator
has previously committed a similar infringement. They may include withdrawal, recall of products, penalties and criminal
sanctions (such as fines and imprisonment) wherever necessary.

The measures are imposed without prejudice to other measures taken where the market surveillance authorities find
that a product presents a risk or does not comply with the applicable legislation. Furthermore Member States must
ensure that the measures are implemented.

In this respect the affixing of the CE marking to a product that is not covered by any of the Union harmonisation
legislation providing for its affixing is considered to be deceiving because consumers or users, for instance, are likely to
get the impression that the product in question satisfies certain Union safety provisions. Competent authorities must,
therefore, have at their disposal legal instruments that enable them to act against the deceptive use of CE marking.
Action must be taken also against those responsible for a non-compliant product bearing the CE marking.

The affixing of markings in addition to the CE marking is subject to certain restrictions197. The surveillance authority has
to take the necessary measures to ensure that these principles are respected and, where necessary, take appropriate
action.

A Member State must inform the Commission and the other Member States of its decision to restrict free movement due
to incorrect affixing of the CE marking, and of its action against the person responsible for affixing the CE marking to a
non- compliant product. It is then up to the other Member States to decide whether or not similar action is necessary. In
the case of unduly affixed CE marking to products not subject to the CE marking requirement, Member State should
inform the Commission and the other Member States about it.

197 See under Points 4.5.1.7 and 4.5.2

57
4.5.2. OTHER MANDATORY MARKINGS

Several pieces of Union harmonisation legislation foresee additional markings that are complementary and non-
overlapping to the CE marking
Pictograms or other markings indicating, for instance, the category of use are, according to some Union harmonisation
legislation, complementary to the CE marking but do not form part of it or replace it. Some examples:

the EU energy label for energy-related products;

the specific marking of explosion protection required for equipment and protective systems intended for
use in potentially explosive atmospheres;

the specific conformity mark (in the form of a ships wheel) of the marine equipment directive (instead of
the CE marking)e

the equipment class identifier required for radio equipment (Class 2);

the Pi marking required for transportable pressure equipment (instead of the CE marking);

the supplementary metrology marking required for measuring instruments and non-automatic weighing
instruments.

58
5. CONFORMITY ASSESSMENT

5.1. MODULES FOR CONFORMITY ASSESSMENT

5.1.1. WHAT IS A CONFORMITY ASSESSMENT?

Conformity assessment is the process carried out by the manufacturer of demonstrating whether specified
requirements relating to a product have been fulfilled.
A product is subjected to conformity assessment both during the design and production phase.
Two important elements of every legislative act (either Old or New Approach) covering products are:

the legislative requirements governing the characteristics of the products covered;

and the conformity assessment procedures the manufacturer carries out in order to demonstrate that a
product, before it is placed on the market, conforms to these legislative requirements.

This guide addresses conformity assessment as this is laid down under Decision No 768/2008/EC (particularly for the
Union harmonisation legislation under the New Approach and now the New Legislative Framework).

A product is subjected to conformity assessment both during the design and production phase. Conformity assessment is
the responsibility of the manufacturer. Should a manufacturer subcontract design or production, he still remains
responsible for the execution of conformity assessment.

Conformity assessment must not be confused with market surveillance, which consists of controls by the national market
surveillance authorities after the product has been placed on the market. However both techniques are complementary
and equally necessary to ensure the protection of the public interests at stake and the smooth functioning of the internal
market.

The essential objective of a conformity assessment procedure is to demonstrate that products placed on the market
conform to the requirements expressed in the provisions of the relevant legislation.

5.1.2. THE MODULAR STRUCTURE OF CONFORMITY ASSESSMENT IN UNION

HARMONISATION LEGISLATION

In Union harmonisation legislation, conformity assessment procedures cover both design and production phases.
They are composed of one or two modules. Some modules cover both phases. In other cases, distinct modules
are used for each phase.
Decision No 768/2008/EC lays down the horizontal menu of conformity assessment modules and the ways
procedures are built of modules.
The legislator selects from the menu of conformity assessment modules/procedures (laid down under Decision No
768/2008/ EC) the most appropriate ones for the concerned sector.
Under Union harmonisation legislation, conformity assessment procedures are composed of one or two conformity
assessment modules. As products are subjected to conformity assessment both during the design and production phase,
a conformity assessment procedure covers both design and production phases; while a module may cover:

either one of these two phases (in this case a conformity assessment procedure is composed of two
modules);

or both (in this case a conformity assessment procedure is composed of one module).

Decision No 768/2008/EC, lays down a horizontal menu of conformity assessment modules and the ways procedures
are built of modules.

The legislator selects from the menu of conformity assessment modules/procedures (laid down under Decision No
768/2008/EC) the most appropriate one(s) in order to address the specific needs of the concerned sector 198. The least

198 Under the Ecodesign directive the conformity assessment procedures (to be specified in the implementing measure) is laid down in the directive
itself as a rule, but in duly justified cases the modules of Decision No 768/2008 are prescribed.

59
onerous modules should be selected taking into account the type of products and hazards involved, the impact on the
protection of public interests, the economic infrastructure of the given sector, the methods of production etc., where
possible a choice of inspection, certification, and/or QA modules should be provided.

Conformity assessment procedures are equivalent from a legal point of view but not technically identical in terms of
methods. Their application in the sectoral legislation aims at providing high level of confidence as regards the conformity
of products to the relevant essential requirements.

The intention of the modules as laid down in the Decision No 768/2008/EC is to allow for a limited number of possible
procedures.

Nevertheless, the choice offered needs to be sufficiently varied in order to be applicable to the widest range of products
concerned.

Union harmonisation legislation establishes conformity assessment procedures by either leaving the manufacturer no
choice or by establishing a range of procedures from which the manufacturer must choose. As conformity assessment
procedures in Union harmonisation legislation originate from Decision No 768/2008/EC, they remain consistent and
coherent. Thus the assessment of product conformity becomes more transparent especially in cases where more than
one harmonisation legislative act applies to a product.

5.1.3. ACTORS IN CONFORMITY ASSESSMENT POSITIONING OF CONFORMITY

ASSESSMENT IN THE SUPPLY CHAIN

Conformity assessment is the responsibility of the manufacturer, whether the legislation provides for the
involvement of a notified or in-house accredited conformity assessment body, or not.
The main actors in conformity assessment are the legislator, the manufacturer and (if provided for by the
legislation) the notified or in-house accredited conformity assessment body.
The modules used for both the design and the production phase or for each phase may or may not involve a
notified body.
In-house accredited conformity assessment bodies must demonstrate the same level of technical competence and
impartiality as notified bodies.
Conformity assessment is a responsibility of the manufacturer. However, if required by the relevant legislation, a third
party must be involved in the conformity assessment procedure.

In total there are three possibilities:

There is no third-party involvement. This may concern the case where, according to the legislator, a
declaration (accompanied by the relevant technical examinations and documentation) of the manufacturer
is enough to ensure the conformity of the product(s) in question against the relevant legislative
requirements. In this case the manufacturer himself carries out all required controls and checks,
establishes the technical documentation and ensures the conformity of the production process.

Conformity assessment is performed with the involvement of an accredited in-house conformity

assessment body that forms a part of the manufacturers organisation. However this in-house body must
not have any activities other than conformity assessment and must be independent from any commercial,
design and production entities (see for details Article R21 of Decision No 768/2008/EC). It has to
demonstrate the same technical competence and impartiality as external conformity assessment bodies,
through accreditation.

Whenever appropriate for a specific sector, the legislator may acknowledge the fact that manufacturers
operate very well equipped testing laboratories or premises and their competence is sometimes higher
than the abilities of certain external bodies. This may be the case for new innovative complex products for
which the testing know-how remains inside the manufacturers.

However in some other cases the legislator may consider the intervention of a third party i.e. an external
conformity assessment body, necessary. Such a body must be impartial and fully independent from the
organisation or the product it assesses (see also Article R17(3) of Decision No 768/2008/EC), it cannot
engage in any activity that may conflict with its independence (see also Article R21(2)(c) of Decision No
768/2008/EC) and thus it cannot have user or other interests in the product to be assessed.

60
It is the responsibility of the Member States to notify those third party conformity assessment bodies within their
jurisdiction that they consider technically competent to assess the compliance of products with the requirements of the
Union harmonisation legislation that applies to them. In-house bodies cannot be notified but they have still to
demonstrate the same technical competence as external bodies, through accreditation. Member States must also ensure
that the (in-house or external) bodies permanently maintain their technical competence.

Taking the above into account, the stakeholders in a conformity assessment procedure are the following:

a) The legislator who:

sets out the legal requirements that products have to fulfil;

selects conformity assessment modules/procedures from the menu set out under Decision No
768/2008/EC.

b) The manufacturer who:

designs, manufactures and tests the product or has it designed, manufactured or tested;

draws up the technical documentation of the product;

takes all measures necessary to ensure compliance of the products;

upon positive assessment of the products, draws up the EU Declaration of Conformity and affixes
the CE marking on the products if the legislation so requires;

upon intervention of a notified body, affixes the notified bodys identification number to the product
if the legislation so requires.

It must be clear that it is always the manufacturer who takes responsibility for the conformity of his
products with the relevant legislative requirements.

c) The (in-house or external) conformity assessment body that:

performs checks and assessments, if the legislation so provides;

upon positive assessment issues the approval certificate or attestation as required by the applicable
legislation.

A conformity assessment body wishing to carry out conformity assessment for one or several module(s) under a given
piece of Union harmonisation legislation has to be assessed according to all the requirements for the different modules it
wishes to offer services for (see under 5.2.3). A body wishing to offer conformity assessment services under a Union
harmonisation act has to offer services for at least one module from those indicated in the Union harmonisation act. It
must be noted that there is no obligation for a body to offer services for more than one module, but it must take on the
responsibility for a whole module.

The exact position of conformity assessment in the supply chain is depicted under Flowchart 2.

61
Flowchart 2: Conformity Assessment

62
5.1.4. MODULES AND THEIR VARIANTS

There are eight modules. Some of them have variants.

There are eight modules (named with the letters from A to H). They lay down the responsibilities of the manufacturer
(and his authorised representative) and the degree of involvement of the in-house accredited or notified conformity
assessment body. They are the components of the conformity assessment procedures laid down under Decision No
768/2008/EC, the horizontal menu.

Several modules have their variants. The reason for providing variants within modules (this applies for all variants of all
modules laid down under Decision No 768/2008/EC) is to enable the necessary level of protection to be ensured for
products presenting higher level of risk while avoiding the imposition of a heavier module. The idea is to minimise the
burden on manufacturers to the extent possible.

5.1.5. ONE- AND TWO-MODULE PROCEDURES PROCEDURES BASED ON TYPE (EU-

TYPE EXAMINATION)

In some cases the conformity assessment procedure is in two steps:

first examination of the conformity of a specimen or the design of the concerned product;
then, determination of the conformity of the manufactured products against the approved specimen.
In some cases (e.g. mass production based on a type/specimen representative of the production envisaged) and
where the product in question is of complex design, the EU legislation may lay down the conformity assessment
procedure in two steps:

first the examination of conformity of the type/specimen against the relevant legal requirements (so called
EU-Type examination - module B);

and then the determination of the conformity of the manufactured products against the approved EU-type.

In these cases conformity assessment procedures are composed of two modules; the first module is always module B.

This method not only reduces burden and costs but is also more efficient compared to a traditional examination of the
conformity products directly against the legal requirements. Once the type is approved (and this is done only once for a
specific specimen), it must be checked only whether the products to be placed on the market are in conformity with the
approved type.

The conformity assessment body involved under module B is not necessarily the same as the one involved in the module
that is used together with module B.

Furthermore, the manufacturer undertaking the modules199 that is used together with module B does not need to be the
same person as the one having the EU-type examination certificate under module B. Yet, that manufacturer placing then
the product on the market, takes the entire responsibility for the conformity assessment (design & production) of the
product. Consequently, he must be in possession of both certificates, although the EU-type examination certificate does
not have to be in his name, and the full history of the product. He must have all the administrative and technical
information and data, have type testing performed, manage the technical documentation related to the type testing and
have batch testing performed.

In cases where there is no EU-type examination, conformity assessment procedures are composed of one two-phase
(design & production) module.

199 The relevant modules are modules C, C1, C2, D, E and F

63
5.1.6. MODULES BASED ON QUALITY ASSURANCE

The use of quality assurance systems for the purpose of conformity assessment in the Union harmonisation
legislation is described in modules D, E and H and their variants.
For the purpose of complying with the applicable legislation the manufacturer must ensure that the quality
system is implemented and applied in such a way that it ensures full compliance of the products with the
legislative requirements in question.
Compliance of the manufacturer with standards EN ISO 9000, EN ISO 9001, gives a presumption of conformity
with the corresponding quality assurance modules as regards the legislative provisions covered by these
standards.
In addition the quality system must take into consideration the specificities of the concerned products.
Some modules and their variants are based on quality assurance techniques and are derived from the EN ISO 9000200,
EN ISO 9001201 standards. The modules based on quality assurance techniques (modules D, E, H and their variants)
describe the elements a manufacturer must implement in his organisation in order to demonstrate that the product fulfils
the essential requirements of the applicable legislation.

This means that a manufacturer is given the possibility of using an approved quality system for the purpose of
demonstrating compliance with regulatory requirements. The quality system is assessed by the notified body.

A quality system implemented on the basis of the EN ISO 9000, EN ISO 9001 gives a presumption of conformity with the
respective modules with regard to the provisions in the modules that these standards cover, provided that the quality
system takes into consideration the specificities of the concerned products.

However, the manufacturer is free to apply other quality system models than those based on EN ISO 9001 for the
purpose of complying with these modules.

In any case the manufacturer must specifically address all regulatory provisions while applying its quality system, in
particular:

The quality objectives, quality planning and quality manual must fully take on board the objective of
delivering products that conform to the essential requirements.

The manufacturer must identify and document the essential requirements that are relevant for the product
and the harmonised standards or other technical solutions that will ensure fulfilment of these
requirements.

The identified standards or other technical solutions must be used as design input, and as verification that
design output ensures that the essential requirements will be met.

The measures taken to control manufacturing must ensure that the products conform to the identified
essential requirements.

Quality records, such as inspection reports and test data, calibration data, qualification reports of the
personnel concerned, must be suitable to ensure the fulfilment of the applicable essential requirements.

200 Quality management systems - Fundamentals and vocabulary

201 Quality management systems - Requirements

64
5.1.7. OVERVIEW OF MODULES
Modules
A Covers both design and production.
Internal production control
A1
Internal production control plus
supervised product testing
A2
Internal production control
plus supervised product
checks at random intervals
B Covers design.
EU-type examination
C Covers production and follows module B.
Conformity to EU-type based on
internal production control
C1
Conformity to EU-type based on
internal production control plus
supervised product testing
C2
Conformity to EU-type based on
internal production control plus
supervised product checks at
random intervals
D Covers production and follows module B.
Conformity to EU-type based on
quality assurance of the
production process
D1
Quality assurance of the
production process
E Covers production and follows module B.
Conformity to EU-type based on
product quality assurance
Description
The manufacturer himself ensures the conformity of the products to the legislative
requirements (no EU-type examination).
Covers both design and production.
A + tests on specific aspects of the product carried out by an in-house accredited
body or under the responsibility of a notified body chosen by the manufacturer*:
Covers both design and production.
A + product checks at random intervals carried out by a notified body or in-house
accredited body*:
It is always followed by other modules by which the conformity of the products to
the approved EU-type is demonstrated.
A notified body examines the technical design and or the specimen of a type and
verifies and attests that it meets the requirements of the legislative instrument
that apply to it by issuing an EU-type examination certificate. There are 3 ways to
carry out EU-type examination: 1) production type, 2) combination of production
type and
design type and 3) design type
The manufacturer himself ensures the conformity of the products to the approved
EU-type.
Covers production and follows module B.
C + tests on specific aspects of the product carried out by an in-house accredited
body or under the responsibility of a notified body chosen by the manufacturer*
Covers production and follows module B.
C + product checks at random intervals tests on specific aspects of the product
carried out by a notified body or in-house accredited body*:
The manufacturer operates a production (manufacturing part and inspection of
final product) quality assurance system in order to ensure conformity to EU-
type. The notified body assesses the quality system.
Covers both design and production.
The manufacturer operates a production (manufacturing part and inspection of
final product) quality assurance system in order to ensure conformity to
legislative requirements (no EU-type, used like D without module B). The
notified body assesses the production (manufacturing part and inspection of
final product) quality system.
The manufacturer operates a product quality (=production quality without the
manufacturing part) assurance system for final product inspection and testing in
order to ensure conformity to EU-type. A notified body assesses the quality
system.
The idea behind module E is similar to the one under module D: both are based
on a quality system and follow module B. Their difference is that the quality
system under module E aims to ensure the quality of the final product, while the
quality system under module D (and D1 too) aims to ensure the quality of the
whole production process (that includes the manufacturing part and the test of
final product). E is thus similar to module D without the provisions relating to the
manufacturing process
65
 E1 Covers both design and production.
Quality assurance of final The manufacturer operates a product quality (=production quality without the
product manufacturing part) assurance system for final product inspection and testing in
inspection and testing order to ensure conformity to the legislative requirements (no module B (EU-
type), used like E without module B). The notified body assesses the quality
system.
The idea behind module E1 is similar to the one under module D1: both are
based on a quality system. Their difference is that the quality system under
module E1 aims to ensure the quality of the final product, while the quality
system under module D1 aims to ensure the quality of the whole production
process (that includes the manufacturing part and the test of final product). E1 is
thus similar to module D1 without the provisions relating to the manufacturing
process.
F Covers production and follows module B.
Conformity to EU-type based on The manufacturer ensures compliance of the manufactured products to
product verification approved
EU-type. The notified body carries out product examinations (testing of every
product or statistical checks) in order to control product conformity to EU-type.
Module F is like C2 but the notified body carries out more systematic product
checks.
F1 Covers both design and production.
Conformity based on product The manufacturer ensures compliance of the manufactured products to the
verification legislative requirements. The notified body carries out product examinations
(testing of every product or statistical checks) in order to control product
conformity to the legislative requirements (no EU-type, used like F without
module B)
Module F1 is like A2 but the notified body carries out more detailed product
checks.
G Covers both design and production.
Conformity based on unit The manufacturer ensures compliance of the manufactured products to the
verification legislative requirements. The notified body verifies every individual product
in order to ensure conformity to legislative requirements (no EU-type).
H Covers both design and production.
Conformity based on full quality The manufacturer operates a full quality assurance system in order to ensure
assurance conformity to legislative requirements (no EU-type). The notified body assesses
the quality system.
H1 Covers both design and production.
Conformity based on full quality The manufacturer operates a full quality assurance system in order to ensure
assurance plus design conformity to legislative requirements (no EU-type). The notified body assesses
examination the quality system and the product design and issues an EU design examination
certificate.
Module H1 in comparison to module H provides in addition that the notified body
carries out a more detailed examination of the product design.
The EU-design examination certificate must not be confused with the EU-type
examination certificate of module B that attests the conformity of a specimen
representative of the production envisaged, so that the conformity of the
products may be checked against this specimen. Under EU design examination
certificate of module H1, there is no such specimen. EU design examination
certificate attests that the conformity of the design of the product has been
checked and certified by a notified body

* The legislator may restrict manufacturers choice.

66
5.1.8. OVERVIEW OF PROCEDURES

The following procedures are possible:

A - Internal production control

A1 - Internal production control plus supervised product testing

A2 - Internal production control plus supervised product checks at random intervals

B+C - EU-type examination (B) followed by Conformity to EU-type based on internal production control (C)

B+C1- EU-type examination (B) followed by Conformity to EU-type based on internal production control
plus supervised product testing (C1)

B+C2 - EU-type examination (B) followed by Conformity to EU-type based on internal production control
plus super- vised product checks at random intervals (C2)

B+D - EU-type examination (B) followed by Conformity to EU-type based on quality assurance of the
production pro- cess (D)

D1 - Quality assurance of the production process.

B+E - EU-type examination (B) followed by Conformity to EU-type based on product quality assurance (E)

E1 - Quality assurance of final product inspection and testing

B+F - EU-type examination (B) followed by Conformity to EU-type based on product verification (F)

F1 - Conformity based on product verification

G - Conformity based on unit verification

H - Conformity based on full quality assurance

H1 - Conformity based on full quality assurance plus design examination

67
68
5.1.9. RATIONALE FOR SELECTING THE APPROPRIATE MODULES

The legislator should avoid modules too onerous for the objectives of the Union harmonisation legislation
concerned, without however compromising the protection of the public interest.
The complexity of the modules selected should be proportional to the risk (impact on public interest, health,
safety, environment) of the product, its design complexity, the nature of its production (large series vs small
series, custom-made, simple vs complex production mechanism etc.).
The legislator when selecting modules for his legislative instrument should follow the following principles:

As a general rule, products are subject to both design and production modules before placed on the
market.

When appropriate in terms of protection of public interest, the manufacturer must be given as wide a
choice of modules as possible.

If it is sufficient that the manufacturer carries out himself all checks in order to ensure the conformity of
the products, then the manufacturer may select module A. This can be the case of low complexity (simple
design and production mechanism) products that present a low risk for the public interest.

In cases of mass production based on a type/specimen and where the product in question is of complex
design or presents higher risks of non-compliance for instance, the EU legislation may lay down the
conformity assessment procedure in two steps: first the examination of conformity of the
prototype/specimen against the relevant legal requirements (EU-type examination - module B) and then
the determination of the conformity of the products against the approved EU-type (modules C and
variants, D, E, F).

In cases where the legislator has opted for the demonstration of conformity assessment against a
specimen (module B), he must examine the possibility of whether it is sufficient that the manufacturer can
carry out himself all checks in order to ensure the conformity in the production phase. If this is the case,
then the manufacturer may select module C. This method may be adequate when the products in question
are of complex design (this is the reason of having already selected module B) but simple production
mechanism and present a low risk for the public interest

In many cases the legislator must acknowledge that quite often, manufacturers manage very well
equipped testing laboratories or premises and their competence is sometimes higher than the abilities of
certain notified bodies. This is usually the case for new innovative complex products for which the testing
know-how remains inside the manufacturers. In such cases the legislator may consider selecting either
modules A1, A2, or, C1, C2 (the latter two, if he has opted for the demonstration of conformity
assessment against a specimen - module B) that allow the use of an accredited in-house body.

If the demonstration of conformity of products against an approved EU-type cannot be left to the
manufacturer but requires that products are supervised by a notified body during the production process,
then the legislator may require from the manufacturer either to operate an approved quality system
(modules D, E) or that the conformity of his products are verified be means of tests/checks (module F). In
this respect, if the production mechanism is relatively simple then the legislator may consider that it
sufficient that the quality system of the manufacturer focuses only on the test of the final product without
including the pure manufacturing part. If this is the case, module E is the most appropriate.

In the case of products of simple design but complicated production/manufacturing, the legislator may
consider selecting modules D1, E1, F1 and using thus the advantages of modules D, E and F respectively,
without the necessity of recurring to a more formal specimen examination (as provided under module B
that precedes modules D, E, F).

For products, produced in small series the legislator may consider selecting module G.

In complex cases where it is necessary that the manufacturer must operate a full quality system covering
both the design and the production phase, the legislator may opt for module H.

When the manufacturer operates a full quality assurance system, but the verification of the conformity of
design and the issuance of EU design examination certificate by a notified body is necessary, then the
legislator may select module H1.

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5.2. CONFORMITY ASSESSMENT BODIES

5.2.1. CONFORMITY ASSESSMENT BODIES AND NOTIFIED BODIES

Notified bodies carry out the tasks pertaining to the conformity assessment procedures referred to in the applicable
technical harmonisation legislation when a third party is required.
A conformity assessment body is a body that performs one or several elements of conformity assessment, including one
or several of the following activities: calibration, testing, certification and inspection. Notified bodies are conformity
assessment bodies which have been officially designated by their national authority to carry out the procedures for
conformity assessment within the meaning of applicable Union harmonisation legislation when a third party is required.
They are called notified bodies under EU legislation.

Notified bodies take responsibilities in areas of public interest and, therefore, must remain accountable to the competent
national authorities. To be eligible a body must be a legal entity established on the territory of a Member State and,
thus, come under its jurisdiction. Otherwise Member States remain free to decide whether or not to notify a body which
complies with the requirements laid down in the relevant Union harmonisation legislation.

5.2.2. ROLES AND RESPONSIBILITIES

Notified bodies are free to offer their conformity assessment services, within their scope of notification, to any
economic operator established either inside or outside the Union. They may carry out these activities also on the
territory of other Member States or of third countries.
Notified bodies must provide relevant information to their notifying authority, the market surveillance authorities
and other notified bodies.
Notified bodies must operate in a competent, non-discriminatory, transparent, neutral, independent and impartial
manner.
Notified bodies must employ the necessary personnel, which has sufficient and relevant knowledge and
experience to carry out conformity assessment in accordance with Union harmonisation legislation in question.
Notified bodies must make adequate arrangements to ensure confidentiality of the information obtained in the
course of conformity assessment.
Notified bodies must be adequately insured to cover their professional activities, unless liability is assured under
the national legislation of the notifying Member State.
Notified bodies may demonstrate their competence through accreditation, which is the preferred way to assess
their technical competence.
Although the notified body must be established on the territory of the notifying Member State, it may have activities or
personnel outside the Member State, or even outside the Union. Certificates and other conformity assessment
attestations are, however, always issued by and in the name of the notified body202. Since the notified body always has
to carry out its assessment functions within the jurisdiction of the designating Member State, it has to inform the
notifying authority, which must be capable of ensuring the monitoring of the total body as it has to take the
responsibility for its operations. If monitoring is not considered possible, the notifying authority should withdraw or limit
the scope of the notification as deemed necessary.

Notified bodies must keep their national notifying authorities informed of their activities (for example concerning the
conduct of conformity assessments, availability of resources, subcontracting, situations of conflicts of interest), either
directly or via an authorised body (for example the national accreditation body). They must also be prepared to provide
either at the request of their notifying authorities or of the Commission, all information concerning the proper
implementation of the conditions under which they were notified.

Notified bodies have a general obligation to inform the other notified bodies and the national market surveillance
authority about all certificates suspended or withdrawn due to safety related non-conformities and, on request, about
certificates issued or refused. They must also provide the market surveillance authority and, according to some Union

202 For subcontracting by notified bodies, see Section 5.2.5

70
harmonisation legislation also the market surveillance authorities of other Member States, with relevant information for
the purpose of market surveillance. Notified bodies as such are not responsible for providing the EU Declaration of
Conformity or the technical documentation. Having said that, in line with the applicable conformity assessment
procedure, they might have to keep the technical documentation as part of the technical file and provide it to the
Commission or the Member States upon request203. Further, notified bodies must provide, on request of the Commission
department responsible for administering a safeguard clause, the necessary information related to the product or the
conformity assessment.

Notified bodies are and must remain third parties independent of their clients and other interested parties. The legal
status of bodies seeking notification, whether they are private or state-owned, is irrelevant as long as their
independence, impartiality and integrity are ensured, and they are identifiable as a legal entity bearing rights and
obligations.

The requirement for independence covers the whole organisation, including the board or directors, and applies also for
bodies belonging to business associations or professional federations.

In order to guarantee impartiality, the notified body and its staff have to be free from any commercial, financial and
other pressure that might influence their judgement. The body also has to implement procedures to ensure that its work
cannot be influenced from outside. The structure of the body must safeguard its impartiality, especially if the body has
activities other than those of a notified body.

Furthermore, the body must have policies and procedures that distinguish between the tasks it carries out as a notified
body and any other activity in which it is engaged, and it must make this distinction clear to its customers. Accordingly,
marketing material must not give any impression that assessment or other activities carried out by the body are linked
with tasks described in the applicable Union harmonisation legislation.

When a conformity assessment body delivers a test report it is in its capacity as a conformity assessment body; only in
its capacity as notified body can it deliver EU-type examination certificates a certificate bearing in particular the name
and identification number of the notified body. In no circumstances must the notified body issue a test report carrying its
notified body number204 in relation to tests that are not specified in the legislation, whether those tests were carried out
by the body itself or by another body. Moreover, a notified body may only use its number in relation to conformity
assessment activities carried out under the specific conformity assessment module that requires the intervention of a
notified body, and for which it has been notified.

A notified body must require the manufacturer to take appropriate corrective measure and, if necessary suspend or
withdraw a certificate it has issued, if in the course of the monitoring of conformity following the issue of the certificate,
it finds that the product no longer complies205.

In their capacity of notified bodies, they must not offer or provide additional services unless they have an added value
for the conformity assessment of the product. However, notified bodies may offer any type of conformity assessment
services and markings where the products are intended for the markets of third countries outside the European Union,
for example in the context of Mutual Recognition Agreements206. Such activities must be clearly separated from the
activities of the body as a notified body. Notified bodies must also ensure that their activities outside the scope of
technical harmonisation legislation do not compromise or diminish confidence in their competence, objectivity,
impartiality or operational integrity as notified bodies. Notified bodies cannot use their notified body name and number
to carry out these activities.

A notified body may not be the manufacturer, the authorised representative, a supplier or their commercial competitor,
nor offer or provide (or have offered or provided) consultancy or advice to any of these parties as regards the design,
construction, marketing or maintenance of the products in question. However, this does not preclude the possibility of
exchanging technical information and guidance between the manufacturer, the authorised representative, suppliers and
the notified body.

To safeguard impartiality and avoid conflicts of interest it is important to make a clear distinction between conformity
assessment and market surveillance. Therefore, it is to be considered as inappropriate for notified bodies to be
responsible for market surveillance207 208. Notified bodies must have documented procedures for the identification,

203 See Annex II of Decision No 768/2008/EC, Module B, point 8, 3rd paragraph.

204 For more information on the notified body number in NANDO, see Point 5.3.3.
205 Article R27(4) of Annex I of Decision No 768/2008/EC
206 For Mutual Recognition Agreements, see Section 9.2.
207 For market surveillance, see Chapter 7.
208 Having said that it is common practice in some sectors (e.g. explosives and pyrotechnics articles) that market surveillance authorities rely on
notified bodies testing provided that there is no conflict of interests.

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review and resolution of all cases where conflict of interest is suspected or proven. The notified body should also require
all staff acting on its behalf to declare any potential conflict of interest.

Notified bodies must have under their control the necessary personnel, who have sufficient knowledge and experience
relating to the products and conformity assessment procedure in question, and who have appropriate training. In
particular, knowledge and experience should relate to relevant regulatory requirements and enforcement policies,
European and international standardisation activities, relevant technologies, production methods and verification
procedures, and normal conditions of use of the product in question. The body must be in a position to manage, control
and be responsible for the performance of all its resources and maintain comprehensive records concerning the
suitability of all the staff it uses in particular areas, whether they are employees, employed on contract or provided by
external bodies. The body must also have access to appropriate facilities and be able to test or re-test in the EU.
Otherwise it will not be possible for the notifying authority to check its competence.

Notified bodies must ensure the confidentiality of all the information it obtains in the course of conformity assessment. It
must make adequate arrangements to ensure that no results or other information is disclosed to any other party than
the competent authority in question, and to the manufacturer or the authorised representative.

Notified bodies must have adequate insurance to cover their conformity assessment activities. The scope and overall
financial value of liability insurance must correspond to the level of activity of the notified body. The manufacturer in
particular retains, however, the overall responsibility for the conformity of the product with all the requirements of the
applicable legislation, even if some stages of the conformity assessment are carried out under the responsibility of a
notified body.

Notified bodies are obliged to participate in coordination activities209. They must also take part directly or be represented
in European standardisation, or otherwise ensure that they know the situation of relevant standards210.

5.2.3. COMPETENCES OF NOTIFIED BODIES

The primary task of a notified body is to provide conformity assessment services on the conditions set out in the
applicable Union harmonisation legislation. This is a service to the manufacturers in an area of public interest.
Notified bodies are designated to assess conformity with the essential requirements, and to ensure consistent technical
application of these requirements according to the relevant procedures in the applicable Union harmonisation legislation.
The notified bodies must have appropriate facilities and technical staff that enable them to carry out technical and
administrative tasks related to conformity assessment. They must also apply appropriate procedures of quality control in
relation to such services provided. Manufacturers are free to choose any notified body that has been designated to carry
out the conformity assessment procedure in question according to the applicable Union harmonisation legislation.

A notified body wishing to offer services according to several conformity assessment procedures must fulfil the relevant
requirements for the respective tasks, and this has to be assessed according to the requirements for each different
procedure in question. However, since the scope of much technical harmonisation legislation can be relatively wide and
heterogeneous, a notified body does not need to be qualified to cover all products falling within the scope of that
legislation, but may be notified for a defined range of products only.

Notified bodies must have appropriate structures and procedures to ensure that the conduct of conformity assessment
and the issuing of certificates are subject to a review process. Relevant procedures must, in particular, cover obligations
and responsibilities in relation to suspension and withdrawal of certificates, requests addressed to the manufacturer to
take corrective measures, and reporting to the competent authority.

Apart from carrying out certain responsibilities in the field of public interest, notified bodies must regard themselves as
rendering services to industry. Thus, they should provide relevant information to the manufacturer and the authorised
representative regarding the legislation in question, apply the conformity assessment procedure without unnecessary
burdens for the economic operators, and refrain from proposing additional certification or marking that has no added
value for the conformity assessment of the product. The latter activities must be clearly separated from the activities of
the body as a notified body. Notified bodies cannot use their notified body name and number to carry out these
activities.

209 For the coordination between notified bodies, see Point 5.2.4.
210 Article R17(11) of Annex I of Decision No 768/2008/EC

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To avoid unnecessary burdens for economic operators and help in ensuring the protection of confidential data or
intellectual property rights, the technical documentation provided to notified bodies has to be limited to that which is
required solely for the purpose of assessing conformity to the legislation.

5.2.4. COORDINATION BETWEEN NOTIFIED BODIES

In recognition of the fact that notified bodies fulfil tasks delegated to them by public authorities, they are obliged to take
part in coordination activities organised by the Commission. The latter, together with the Member States, ensures that
coordination is organised between the notified bodies.

A coordination group of notified bodies is established for each Union harmonisation legislative act or for several related
acts, and its work is limited to technical problems relating to conformity assessment in order to ensure a uniform
application of the technical provisions of the applicable legislation. To that end, it should be free to define its rules of
work and constitution. Each group of notified bodies has a technical secretariat and a chairman.

Generally, the groups of notified bodies are composed of representatives of notified bodies. To achieve a higher degree
of efficiency in their work the groups can set up subgroups with a restricted number of participants to discuss specific
technical questions. The Commission is represented in the groups. Governmental experts and representatives of the
authorities directly responsible for the effective implementation of Union harmonisation legislation can participate as
observers in the groups. The European standardisation organisations (CEN, CENELEC and ETSI) are represented in the
groups when standards related issues arise. The groups may also invite relevant European federations other interested
parties. Where the groups of notified bodies have to treat subjects of a confidential nature, the participation in meetings
is restricted as deemed necessary.

If a body refuses to cooperate, the notification may be withdrawn. However, the notified bodies are not obliged to
participate in meetings at European level if they keep themselves informed of, and apply the administrative decisions
and documents produced by their group. The relevant working documents, meeting reports, recommendations and
guidelines produced by the sectoral and inter-sectoral groups of notified bodies or their subgroups should be circulated
to all notified bodies forming part of those groups, whether they have taken part in the meetings or not. The information
exchange and communication can be enhanced by use of a platform such as CIRCABC, hosted by the Commission.

National coordination groups are also encouraged and where those exist, notified bodies from a given Member State
might be required to take part in their activities.

5.2.5. SUBCONTRACTING BY NOTIFIED BODIES

A notified body can have part of its work carried out by another body, whether a subcontractor or a subsidiary,
on the basis of established and regularly monitored competence.
Subcontracting must be based on a contract, which makes it possible to ensure the transparency of and have
confidence in the notified bodys operations.
A notified body can only subcontract a task for which it has the competence itself. It must not be the case that a notified
body subcontracts a part of the work because it does not have the required competence and knowledge.

The bodies acting as subcontractors for the notified bodies need not be notified as such. Nevertheless, the notified body
must inform the Member State concerned of its intention to subcontract certain work. Consequently, the Member State
may decide that it cannot take the overall responsibility as a notifying authority for such an arrangement, and withdraw
or limit the scope of the notification. The notified body must keep a register of all its subcontracting activities, and
update it systematically.

The body subcontracted by the notified body must be technically competent, and display independence and objectivity
according to the same criteria and under the same conditions as the notified body. The Member State that has notified
the body which subcontracts part of its work must be capable of ensuring effective monitoring of the competence of the
body subcontracted by the notified body. Individual external auditors or specialists have to fulfil the conditions of a
subcontractor.

The notified body must ensure that its subcontractors have the necessary competence and that they maintain this
competence, for example by carrying out regular evaluations and by keeping itself regularly informed of the details

73
regarding the performance of their tasks. The notified body must also be able to demonstrate the compliance of its
subcontractors with the requirements laid down in the relevant Union harmonisation legislation.

Information on subcontracting activities and on the competence of the subcontractors and/or the subsidiaries must be
readily available at all times, so that the notifying authority can take any necessary action, and communicate it without
delay to the Commission and the other Member States on request. Compliance with the EN ISO/IEC 17000 series of
standards entails a presumption of conformity of the subcontractor with most of the requirements, as is the case with
the notified body itself. Where accreditation is not used to assess the competence of notified bodies, the authority
should undertake on-site checks of the subcontractor to the same extent as would be provided for under accreditation.

A further condition for subcontracting is that the conformity assessment procedure can be subdivided into technical
operations and assessment operations, and that the methodology used to carry out the technical operations is
sufficiently precise. A notified body can subcontract strictly limited technical tasks (such as tests and examinations), as
long as these can be defined as substantial and coherent parts of the technical operation. The body subcontracted by
the notified body must, nevertheless, carry out substantial and coherent parts of these technical operations. The notified
body staff has to be technically qualified to be able to assess the test results of subcontractors. Notified bodies must not
restrict their activities to purely administrative functions.

Notified bodies may, for example, subcontract tests while continuing to assess their results and, in particular, to validate
the test report in order to evaluate whether the requirements of the Union harmonisation legislation are met. Similarly,
subcontracting is possible in the field of certification of quality systems provided that the notified body carries out the
evaluation of the audit results. The notified body cannot under any circumstances subcontract all of its activities, as that
would make the notification meaningless.

The subcontracted work must be carried out according to pre-established technical specifications setting out a detailed
procedure based on objective criteria to guarantee total transparency. Where the body subcontracted by the notified
body is involved in the assessment of conformity to standards, these must be used if they lay down the procedures. If
this body is involved in the assessment of conformity to essential requirements, the procedure followed by the notified
body itself or a procedure deemed by the notified body to be equivalent to that must be used.

The notified body must in all cases have a binding agreement with its subcontractors to ensure that its general
responsibilities are fulfilled211. Notified bodies must keep at the disposal of the notifying authority the relevant
documents concerning the assessment of the qualifications of the subcontractor or the subsidiary and the work carried
out by them under the relevant Union harmonisation legislation212.

A subcontracting notified body remains responsible for all the activities covered by the notification. Subcontracting does
not entail the delegation of powers or responsibilities. Certificates and other attestations of conformity are always issued
in the name and under the responsibility of the notified body. Therefore, the subcontracting notified body must be
competent to review the work of the subcontractor in all its elements and must take the final decision.

The conditions for subcontracting apply to any subcontractor whether or not established within the European Union. The
notified body remains entirely responsible for the work carried out for it by the subcontractor.

In the case of subsidiaries and subcontracting to bodies in third countries, the notified body must have appropriate
facilities and staff to be able to verify test results in the EU. Furthermore, if accreditation is the chosen path for
notification, it must cover the subsidiary companies of notified bodies to which they have recourse. Accreditation bodies
must take this into account, either by properly applying the existing international guidance on cross-frontier accreditation
or by specifying it in the accreditation documents. If notification is not based on accreditation, then in order to ensure
the proper and consistent supervision of such subsidiaries and subcontractors, the contents of the information to be
provided to the notifying authority should be further specified by aligning it to the relevant practices in accreditation213.

211 For the role and responsibilities of notified bodies see Point 5.2.2.
212 Article R20(4) of Annex I of Decision No 768/2008/EC
213 In particular, these are the requirements currently contained in section 14.2.b and c and 14.3 of the IAF/ILAC guidance on ISO/IEC 17020.
Sections 14.2.b and c and 14.3 of the IAF/ILAC guidance on ISO/IEC 17020 stipulate:
14.2b: Competence of a sub-contractor may be demonstrated either: by the sub-contractor having accreditation to ISO/IEC 17020 or ISO/IEC
17025 for the relevant inspections/tests and providing endorsed reports or certificates; or by the inspection body itself assessing the
competence of the sub-contractor to the requirements of ISO/IEC 17020 or ISO/IEC 17025, as applicable.
14.2c. Where the assessment of the sub-contractor is carried out by the inspection body, it must be able to demonstrate that the assessment
team is technically competent and knowledgeable in the application of ISO/IEC 17020 or ISO/IEC 17025.
14.3a. If the competence of the subcontractor is based partly or in full on its accreditation, the scope of its accreditation shall cover the
activities to be subcontracted and the inspection body shall have records available to show that it has checked the status of the
subcontractor. If the subcontracted bodies are not accredited according to the relevant standard for the specific activities to be
subcontracted, the inspection body shall provide appropriate evidence of the subcontracted bodys competence, such as records of
evaluation performed by qualified personnel according to appropriate procedures.

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5.2.6. ACCREDITED IN-HOUSE BODIES214

Only in the cases where sectoral Union harmonisation legislation provides for it, an accredited in-house body may be
used to carry out conformity assessment activities for the undertaking of which it forms a part, for the implementation of
the conformity assessment procedures, modules A1, A2, C1 or C2. That body must constitute a separate and distinct
part of the undertaking and must not participate in the design, production, supply, installation, use or maintenance of
the products it assesses.

An accredited in-house body has to meet a number of requirements. It must be accredited in accordance with
Regulation (EC) No 765/2008. The body and its personnel must be identifiable within the structure of the organisation,
and have reporting methods within the undertaking of which they form a part which ensure their impartiality and
demonstrate it to the relevant national accreditation body. Neither the body nor its personnel may be responsible for the
design, manufacture, supply, installation, operation or maintenance of the products they assess, nor may they engage in
any activity that might conflict with their independence of judgment or integrity in relation to their assessment activities.
An accredited in-house body can supply its services only to the undertaking of which it forms a part.

An accredited in-house body cannot be notified to the Member States or the Commission, but information concerning its
accreditation must be given by the undertaking of which it forms a part, or by the national accreditation body, to the
notifying authority at the request of that authority.

5.2.7. RECOGNISED THIRD-PARTY ORGANISATIONS (RTPOS) AND USER

INSPECTORATES

Most of the principles described in this Chapter also apply to recognised third-party organisations referred to in Article 13
(except Section 5.3) and to the user inspectorates referred to in Article 14 (only Sections 5.1 and 5.2) of the Directive on
Pressure Equipment. As a general rule, it is considered inappropriate for notified bodies to be responsible for market
surveillance215.

5.3. NOTIFICATION

5.3.1. NOTIFYING AUTHORITIES

A notifying authority is the governmental or public body that is tasked with designating and notifying conformity
assessment bodies under Union harmonisation legislation.
A notifying authority is the governmental or public body that is tasked with designating and notifying conformity
assessment bodies under Union harmonisation legislation. Most often it is the national administration responsible for the
implementation and management of the Union harmonisation act under which the body is notified. Each Member State
must designate a notifying authority to be responsible for the assessment, notification and monitoring of conformity
assessment bodies. The notifying authority assumes full responsibility for the competence of the bodies it notifies.

Each Member State must establish its notifying authorities in such a way that there is no conflict of interest with
conformity assessment bodies. They must be organised and operated so as to safeguard the objectivity and impartiality
of their activities. Each decision relating to notification of a conformity assessment body must be taken by competent
persons different from those who carried out the assessment.

Further requirements on a notifying authority are that it must not offer or provide any activities that conformity
assessment bodies perform, or consultancy services on a commercial or competitive basis. It must safeguard the
confidentiality of the information it obtains, and it must have a sufficient number of competent personnel at its disposal
for the proper performance of its tasks.

Member States must inform the Commission of their procedures for the assessment and notification of conformity
assessment bodies and the monitoring of notified bodies. The Commission makes that information publicly available on
its web site.

214 Please note that only a limited number of Union harmonisation legislation provides for accredited in-house bodies
215 Having said that it is common practice in the explosives and pyrotechnics sectors that market surveillance authorities rely on notified bodies
testing provided that there is no conflict of interests.

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5.3.2. NOTIFICATION PROCESS

Notification is the act of the notifying authority informing the Commission and the other Member States that a
conformity assessment body has been designated to carry out conformity assessment according to a Union
harmonisation act, and fulfils the requirements relating to notified bodies set out in that Union harmonisation act.
Member States take the final responsibility for the competence of their notified bodies with respect to the other
Member States and the EU institutions.
Accreditation is the preferred way to assess the technical competence of notified bodies.
The notification of a notified body is sent by the notifying authority to the Commission and the other Member
States via NANDO - the electronic notification tool developed and managed by the Commission where a list of all
notified bodies can be found.

5.3.2.1. Principles of notification

The status of Notified Body is available to conformity assessment bodies established within the European Union. Member
States are responsible for the notification of notified bodies and the choice of and responsibility for notified bodies rests
with national authorities. They may choose the bodies they notify from those that are established on their territory which
comply with the requirements of the legislation, and which have the necessary competences to become notified.
Notification is the act of the notifying authority informing the Commission and the other Member States that such a body
has been designated to carry out conformity assessment according to a Union harmonisation act, and fulfils the
requirements relating to notified bodies set out in that Union harmonisation act.

While designation is considered as an act of the designating authority which may be the same body as the notifying
authority only the act of notifying the Commission and the other Member States allows a designated body to become
a notified body.

Since notification falls within the discretion of Member States, they are not obliged to notify all the bodies demonstrating
technical competence. Neither are Member States obliged to notify bodies in respect of each procedure to be applied
according to a specific Union harmonisation act.

Member States are free to notify a body at any time after a Union harmonisation act has been adopted. They should
nevertheless consider the possibility of notifying before the Union harmonisation act starts applying. This can make
effective use of the transitional period provided for in the Union harmonisation act, and allow for certificates to be
granted from the date of first application of the Union harmonisation act. It must be noted, however, that in such cases
notified bodies are not entitled to issue certificates before the Union harmonisation legislation starts applying unless
sector legislation provides otherwise.

5.3.2.2. Assessment of conformity assessment bodies

The assessment of a conformity assessment body seeking notification determines if it is technically competent and
capable of carrying out the conformity assessment procedures in question, and if it can demonstrate the necessary level
of independence, impartiality and integrity.

Member States take the final responsibility for the competence of their notified bodies with respect to the other Member
States and the EU institutions. They must therefore verify the competence of the bodies seeking notification, based on
the criteria laid down in the applicable Union harmonisation legislation in conjunction with essential requirements and
the conformity assessment procedure(s) in question. In general, the competence criteria set out in the Union
harmonisation acts cover:

availability of personnel and equipment;

independence and impartiality in relation to those directly or indirectly concerned with the product (such
as the designer, the manufacturer, the manufacturers authorised representative, the supplier, the
assembler, the installer, the user);

technical competence of personnel that is relevant to the products and conformity assessment procedure
in question;

maintenance of professional secrecy and integrity; and

subscription to civil liability insurance, unless that liability is covered by the state under national law.

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Notifying authorities or accreditation bodies must perform periodical verification to assess the continuity of the
competence of notified bodies after they are notified.

5.3.2.3. Accreditation under Regulation (EC) No 765/2008

Accreditation, performed according to the EN ISO/IEC 17000 series of standards by nationally recognised accreditation
bodies that are members of the European Co-operation for Accreditation (EA), is a technical assessment of the
competence of the conformity assessment body seeking notification. Although it is not a requirement, it remains an
important and favoured instrument for evaluating the competence and integrity of the bodies to be notified. For this
reason, accreditation should be considered by national notifying authorities as the most favoured technical basis for the
assessment of conformity assessment bodies so as to reduce differences in the criteria applied for notification.

Accreditation provides an authoritative statement of the competence, professional integrity and impartiality of the bodies
to be notified to the Commission and the other Member States. It also entails regular monitoring and surveillance of the
accredited bodies. Whenever a national accreditation body ascertains that the conformity assessment body to which it
has issued an accreditation certificate is no longer competent or does not fulfil its obligations, the accreditation
certificate can be withdrawn. In this case the body should be de-notified and no longer allowed to carry out conformity
assessment activities under the relevant legislation.

Although accreditation is the favoured instrument for the verification of competence of conformity assessment bodies,
Member States can carry out the evaluation themselves. Following the entry into force of Regulation (EC) No 765/2008
on 1 January 2010, in such cases evidence must be given to the Commission and other Member States that the
evaluated body complies with all the applicable regulatory requirements. Further, the notified body must be subject to
regular surveillance similar to the practice established by the accreditation organisations.

5.3.2.4. Article 5(2) of Regulation (EC) No 765/2008

According to Article 5(2) of Regulation (EC) No 765/2008, when a Member State does not base its notification on
accreditation, it shall provide the Commission and the other Member States with all the documentary evidence
necessary for the verification of the competence of the conformity assessment bodies it selects for the implementation of
the Union harmonisation legislation in question.

In order to ensure the necessary level of confidence in the impartiality and technical competence of conformity
assessment bodies and in the reports and certificates issued by them, national authorities, when carrying out the
assessment without accreditation, should give detailed and comprehensive information describing how the candidate
Notified Body has been assessed as qualified to carry out the tasks for which it is notified and showing that it fulfils the
applicable criteria relating to notified bodies. This information, linked to a given notification, is made available to the
Commission and the other Member States using the NANDO electronic notification tool.

The evaluation procedure should be based on at least the following elements:

a formal application procedure

assessment against applicable requirements.

production of an assessment report

clear decision-making process

existence of a systematic surveillance and related sanction mechanism, providing for periodic surveillance
including

on-site visits, in order to verify the continued fulfilment of requirements by the notified body

demonstration of the national authoritys own technical competence for assessing conformity assessment
bodies for the purpose of notification under technical harmonisation legislation. This demonstration must
give equivalent assurance as the EA216 peer evaluation system.

the candidate notified bodies should be made aware of general conditions, of their rights and obligations,
and of the requirements relating to assessment carried out with a view to notification

216 On EAs role, see 6.5.2 and 6.5.4.

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The assessment itself should consist of:

a review of documents verifying the completeness and appropriateness from a substantial point of view
with regard to conformity to the applicable requirements

an on-site audit to check technical and procedural aspects - such as the availability and appropriateness of
facilities and equipment, the technical competence of staff, the existence of an appropriate management
system - and to check other aspects demonstrating that conformity to requirements is properly
implemented. The assessment must include witnessing technical activities.

When choosing an assessment process other than formal accreditation, notifying authorities must indicate the reasons
why accreditation is not chosen to back up the notification process. Moreover, notifying authorities may not outsource to
the national accreditation body the assessment of unaccredited conformity assessment bodies that seek to become
notified bodies, without fulfilling the whole accreditation process including the delivery of the accreditation certificate.

When accreditation is not used, the notifying authorities must perform periodical verifications to ensure the continuous
competence of the notified body, in the same way as national accreditation bodies do.

5.3.2.5. Steps in the notification of a notified body

To obtain notification, a conformity assessment body submits an application for notification to the notifying authority of
the Member State in which it is established. That application should be accompanied by a description of the conformity
assessment activities, the conformity assessment procedures or modules and the product or products for which that
body claims to be competent, as well as by an accreditation certificate, where one exists, issued by the national
accreditation body attesting that the conformity assessment body fulfils the requirements laid down in the relevant
harmonisation legislation.

Where the body concerned cannot provide an accreditation certificate, it must provide the notifying authority with all the
documentary evidence necessary for the verification, recognition and regular monitoring of its compliance with the
requirements laid down in the relevant harmonisation legislation. After verification the Member State informs the
Commission and the other Member States of the details of the body.

The notification of a notified body is sent by the notifying authority to the Commission and the other Member States via
NANDO (New Approach Notified and Designated Organisations), which is the electronic notification tool developed and
managed by the Commission. It should include full details of the body, its conformity assessment activities, the
conformity assessment procedures or modules and product or products concerned, and the relevant attestation of
competence. Should the notification be limited in time by the notifying authorities, the duration of the notification must
also be indicated.

Where a notification is not based on an accreditation certificate, the notifying authority must provide the Commission
and the other Member States with documentary evidence which demonstrates the conformity assessment bodys
competence, how it has been assessed, and the arrangements in place to ensure that that body will be monitored
regularly and will continue to satisfy the requirements.

The notification takes effect after a notification email from NANDO has been sent to the Commission and the other
Member States and published on the NANDO web site. The body concerned may then perform the activities of a notified
body. Under legislation that is aligned with Decision No 768/2008/EC, the notification is published following a period
allowed for objections by other Member States or the Commission - two weeks where accreditation is used, two months
where accreditation is not used - and then only where no such objections have been raised.

The Commission and the other Member States must be notified in similar manner of any subsequent relevant changes to
the notification, such as a change in the scope or validity period of the notification, or changes to the details of the body
itself.

5.3.3. PUBLICATION BY THE COMMISSION THE NANDO WEB SITE

For information purposes, the Commission makes the lists of notified bodies (and other categories of conformity
assessment bodies such as User Inspectorates and Recognised Third Party Organisations) publicly available on the
NANDO web site on its Europa server. The lists are updated as and when the notifications are published, and the web
site is refreshed daily to keep it up-to-date.

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With its initial notification, a notified body is assigned an identity number in the NANDO system. This number is
automatically generated by the system at the moment of publication of the notification on the NANDO web site. A legal
entity may carry only one notified body identity number, regardless of the number of Union harmonisation acts for which
it is notified. Allocation of the number is a purely administrative act designed to ensure the consistent management of
the lists of notified bodies, and does not confer rights or commit the Commission in any way. The numbering system in
NANDO is sequential, and numbers are not re-used when a notified body is withdrawn from the list. In cases of
suspension or withdrawal of a notification, the details of the notification remain in the database, and are moved to the
Withdrawn/Expired Notifications/NBs part of the web site217.

Amendments (extension or reduction) to the scope, modifications of the validity the notification, or cancellation of the
notification are likewise published on the NANDO web site. The web site can be searched by Union harmonisation act, by
country, by notified body number or using keywords.

5.3.4. SUSPENSION WITHDRAWAL APPEAL

Withdrawal of notification takes place when the notified body ceases to fulfil the requirements or its obligations. This
may be done at the instigation of the notifying Member State, during the periodical surveillance (done by the
accreditation body or the notifying authority) where it has received evidence regarding the failure of the notified body to
meet its requirements or complaints about the notified bodys competence or behaviour. It may also be a result of action
by the Commission, where the latter has reason to doubt that a notified body meets or continues to meet the
requirements for its notification. In such cases the Commission informs the notifying Member State accordingly and
requests it to take the necessary corrective measures, including de-notification if necessary. The notifying authority must
take appropriate measures. Furthermore, a common reason for withdrawal of a notification might be the request of a
notified body itself, for instance due to planned changes in policy, organisation or ownership of the body.

The Commission and the Member States have the responsibility to act when doubt arises about the competence of a
notified body, either at the moment of notification or thereafter. Should the Commission consider, on its own initiative or
after complaint, that a notified body does not comply with the requirements or fulfil its responsibilities, it will inform the
national notifying authority and ask for appropriate documented evidence concerning the basis for the notification and
the maintenance of the competence of the body. Should a Member State not provide such information, the Commission
may bring this to the attention of the other Member States for discussion or initiate the procedure under Article 258
TFEU against the notifying Member State.

Where a notifying authority has ascertained or has been informed that a notified body no longer meets the requirements
laid down in the relevant legislation, or that it is failing to fulfil its obligations, the notifying authority must - depending
on the seriousness of the failure - suspend or withdraw the notification after immediately contacting the body in
question. It has to immediately inform the Commission and the other Member States accordingly. The Member State
must also have this information published, and inform the Commission and the other Member States following a
procedure similar to that of the notification. The body in question should have the possibility to appeal against such a
decision. Whether this appeal postpones the de-notification or not depends on national legislation.

Withdrawal is the responsibility of the notifying Member State. It can also be the end result of an infringement
procedure. Only the national authority is entitled to withdraw a notification. The Commission can withdraw a notified
body from the NANDO list only when the notifying authority of a Member State itself withdraws its notification or when,
at the end of an infringement procedure under Article 258 TFEU, the Court declares a Member State to be in
infringement of a given Union harmonisation act and, consequently, declares a notification to be invalid. In all such cases
the Commission will ensure that any sensitive information obtained in the course of its investigations is treated
confidentially.

Without prejudice to sectoral specificities, the suspension or withdrawal of a notification does not affect certificates
issued by the notified body up to that point, until such time as demonstration can be made that the certificates should
be withdrawn. In order to ensure continuity in the event of the suspension or withdrawal of a notification, or where the
notified body has ceased its activity, the notifying Member State must ensure that the files of that body are either
processed by another notified body or kept available for the responsible notifying and market surveillance authorities at
their request.

217 For more information on withdrawal and de-notification, see Point 5.3.4.

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6. ACCREDITATION
Regulation (EC) No 765/2008 provides a legislative framework for accreditation at the national and EU levels and puts
into place an overall policy with its rules, procedures and infrastructures. The reinforcement of accreditation as a means
of underpinning the competence of conformity assessment bodies and hence the credibility and acceptance of
certificates and other attestations, required to ensure the free movement of goods, has been a preoccupation of the
Commission since the end of the 1970s. In the 1990s there was a trend towards accreditation becoming a commercial
and competitive activity, hence reducing its credibility as the last level of control. The NLF however confirmed that in the
EU, accreditation is a non-commercial and non-competitive public activity which is accountable to both national and
European authorities.

The reinforced EU accreditation system thus put in place is in line with the standards, rules and practices of the
international organisations in the field. Regulation (EC) No 765/2008 aims to ensure that accreditation serves the public
interest. European Cooperation for Accreditation (EA), the European organisation of national accreditation bodies, is
recognised by the Regulation, by the guidelines signed with the Member States (EFTA included) and the Commission on
1 April 2009, and benefits from a privileged relationship with the Commission through the signature of a Framework
Partnership Agreement. Within this framework, the primary role of EA is to contribute to the harmonisation of European
accreditation services to support the mutual recognition and acceptance of accreditation certificates throughout the
Union, and to operate a rigorous peer evaluation system that controls the competence of the national accreditation
bodies and the equivalence of their services.

In the field of accreditation, Regulation (EC) No 765/2008 has established a single European system which covers both
the regulated domain where accreditation is required by legislation as well as for the non-regulated sphere. In the latter
case, where a body voluntarily wishes to be accredited it can only go the accreditation bodies which operate under
Regulation (EC) No 765/2008, thus avoiding the existence of competing systems.

6.1. WHY ACCREDITATION?

Accreditation provides the last level of public control in a quality chain underpinning the free movement of goods in the
Union.
Regulation (EC) No 765/2008 introduced a legal framework for accreditation for the first time. Accreditation of
conformity assessment bodies had previously been used in both the regulated and non-regulated domains, but it was
not governed by a legal framework at European level.

The idea of regulating accreditation at European level is twofold. On the one hand a comprehensive European
framework for accreditation provides the last level of public control in the European conformity assessment chain and is
therefore an important element in ensuring product conformity on the other it enhances the free movement of
products and services across the EU by underpinning trust in their safety and compliance with other issues of public
interest protection.

Before the entry into force of the Regulation, the lack of common rules for accreditation across Member States meant
that accreditation was being used very differently, with the result that accreditation certificates were not necessarily
recognised by different national authorities and market operators - leading to multiple accreditation and therefore
increased cost to business and conformity assessment bodies without producing the benefits described above.

Introducing the legal framework for accreditation therefore reduced administrative burdens in the single market and
enhanced public control over accreditation so that it serves as an essential tool for the functioning of the internal market.

The accreditation framework set up by the Regulation explicitly applies both to the regulated and to the voluntary
spheres. This is so, because the distinction between the two can become blurred as conformity assessment bodies are
active, and products are used, in both fields. A differentiation would therefore lead to unnecessary burdens for public
authorities and market actors while leading to contradictions between the voluntary and regulated domains.

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6.2. WHAT IS ACCREDITATION?

Accreditation is the attestation by a national accreditation body based on harmonised standards that a conformity
assessment body has the technical competence to perform a specific conformity assessment activity.
Accreditation is the attestation by a national accreditation body that a conformity assessment body meets the
requirements set by harmonised standards and, where applicable, any additional requirements including those set out in
relevant sectoral schemes, to carry out a specific conformity assessment activity.

A wide range of products are subject to third party conformity assessment. This includes unregulated products as well as
products regulated at national or at EU level. For products regulated at EU level i.e. in the harmonised area, this usually
means that nationally designated conformity assessment bodies notified bodies test the product and issue an
attestation of conformity before the product can be placed on the market.

More precisely, for there to be accreditation, there has to be an accreditable conformity assessment activity.

Accreditation is the standards-based activity to ensure and attest that conformity assessment bodies have the technical
competence to perform their duties as is required by the relevant regulations and standards. It assesses conformity
assessment bodies competence to perform their duties in specific fields, as accreditation is always linked to a specific
scope of activity of the conformity assessment body. Operating in the public interest, accreditation assesses the technical
competence, reliability and integrity of conformity assessment bodies. It does this through a process of transparent and
impartial evaluation against internationally recognised standards and other requirements. Regulation (EC) No 765/2008
obliges national accreditation bodies to verify that conformity assessments are carried out in an appropriate manner and
that account is taken of the size and structure of undertakings and the degree of complexity of the product technology in
question and the nature of the production process.

Accreditation is based on the international standards for conformity assessment bodies that have been harmonised in the
New Legislative Framework and the references of which have been published in the Official Journal of the EU. It is the
attestation by a national accreditation body that a conformity assessment body meets the requirements set by
harmonised standards and where applicable any additional requirements, including those set out in relevant sectoral
schemes. With Regulation No 765/2008, only national accreditation bodies are allowed to provide accreditation of
conformity assessment bodies.

The reliance on harmonised standards, based on corresponding international standards, is intended to create the
necessary level of transparency and confidence in the competence of conformity assessment bodies, and to ensure that
the European accreditation system set up by Regulation (EC) No 765/2008 is compatible with the international
accreditation system therefore facilitating international trade.

6.3. SCOPE OF ACCREDITATION

Accreditation is always sought and granted for a defined scope i.e. for specific conformity assessment activities.
Accreditation is the standards-based method of assessing and attesting the competence of conformity assessment
bodies. Union policy has made use of accreditation as an instrument that is designed to create the conditions for mutual
confidence because of its reliance on consensus standards. Mutual confidence can only be achieved through reliance on
criteria that can be objectively verified, thus allowing transparency and comparability of conformity assessment. The
relevant standards for conformity assessment bodies218 were produced with the intention of supporting the introduction
of the conformity assessment procedures set out in Union harmonisation legislation219. These standards are conceived to
cover the general competence requirements for bodies performing conformity assessment to specified requirements,
irrespective of whether these are contained in regulations, standards or other technical specifications or whether such
specifications are performance-based or product-specific. This concept supports the role of accreditation as a tool to
facilitate the free movement of products within the internal market and has been taken over by the ISO/IEC 17000
standards at international level.

As stated in the respective clauses covering their scope, the standards specify criteria for bodies irrespective of the
sector concerned. However, accreditation is always sought and granted for a defined scope, i.e. for specific conformity
assessment activity and, where applicable, the types of test performed and methods used (e.g. Body X is competent to

218 Originally, the EN 45000 series of standards which have been revised and superseded by the EN ISO/IEC 17000 series of standards.
219 The set of conformity assessment procedures to be used by Union harmonisation legislation was first set out in Council Decision 93/465/EEC (the
so-called modules Decision).

81
undertake inspections as a type A body in the area of pressure equipment categories of Directive 97/23) and is never
restricted to the mere compliance with the general EN 45000/17000 standards. Therefore, accreditation on the basis of
compliance with the EN 45000/17000 standards always implies the need for these general criteria to be complemented
and further specified by all technical specifications that are relevant for the specific technical area for which the applicant
conformity assessment body seeks accreditation. Thus, accreditation implies verification of competence with regard to
the current state of the art, and includes assessment on the basis of the standards for conformity assessment bodies
and all relevant product- and/or technology-related regulations, standards and other specifications.

6.4. ACCREDITATION ACCORDING TO REGULATION (EC) NO 765/2008

Each Member State may appoint one single national accreditation body.
Accreditation is to be operated as a public authority activity.
The responsibilities and tasks of the national accreditation body have to be clearly distinguished from those of
other national authorities.
Accreditation is to be provided on a not-for-profit basis.
Within the EU, accreditation bodies are not allowed to compete with other accreditation bodies.
Within the EU, accreditation bodies are only to be active on the territory of their own Member State.

6.4.1. NATIONAL ACCREDITATION BODIES

The Regulation foresees that each Member State may appoint one single national accreditation body. Only the national
accreditation bodies are allowed to perform accreditation of conformity assessment bodies. This provision is central to
the functioning of accreditation in the EU and to the framework of accreditation set up by the Regulation. Member States
are not obliged to set up their own national accreditation body, should they consider it not economically viable to do so
or should they not deem it useful to offer accreditation for all activities. This means that at no time more than one
accreditation body may be active on the territory of a Member State for a given activity. In order to ensure transparency,
Member States are therefore obliged to inform the Commission and other Member States to which national accreditation
body of another Member State they are having recourse.

A list of national accreditation bodies is available online220. National accreditation bodies have to make the activities for
which they perform accreditation publicly available.

The Regulation does not prescribe the legal form a national accreditation body should take. This means that the national
accreditation body may operate from within a ministry, be a governmental agency or be organised as a private company.
The Regulation is, however, very clear in that accreditation is to be operated as a public authority activity and, to this
effect, has to be formally recognised by the Member State.

Furthermore, the responsibilities and tasks of the national accreditation body have to be clearly distinguished from those
of other national authorities. This provision aims to enhance the independence of the national accreditation body and the
impartiality and objectivity of its activities. Should the national accreditation body be part of a larger public structure,
such as a ministry, other departments are not allowed to influence accreditation decisions. The process of accreditation
has to remain separate from other functions. It is absolutely essential to avoid a conflict of interest of the national
accreditation body. This also applies to certain tasks that the national accreditation body may take on. While Decision No
768/2008/EC foresees that the national accreditation body may function as a notifying authority221, the delegation of
powers has to be clearly documented and the conditions for impartiality, namely the separation of tasks within the
accreditation body ensured.

In addition, when providing accreditation, the national accreditation body has to fulfil a number of conditions in terms of
stakeholder representation, its internal management and internal controls. Decisions on assessment have to be taken by
a different person to the one who carried out the assessment of the conformity assessment body. The accreditation
body has to have enough competent personnel at its disposal to ensure that it can perform its tasks. Procedures have to
be in place to make sure that the personnel performs adequately and is competent to carry out its tasks. Also, adequate
arrangements to ensure the confidentiality of the information obtained from conformity assessment bodies have to be in

220 NANDO website: http://ec.europa.eu/enterprise/newapproach/nando/ as well as EA website: http://www.european-accreditation.org/

221 Article R14(2) of Annex I of Decision No 768/2008/EC

82
place and the accreditation body is obliged not to impose unnecessary burdens on its clients. Accreditation bodies must
also have a complaint handling mechanism in place.

Furthermore, the Regulation states that the national accreditation body has to have sufficient resources to fulfil its tasks;
this includes on the one hand a sufficient number of competent personnel, but also special tasks such as activities for
European and international accreditation cooperation and activities that are required in support of public policy and
which are not self-financing. In this respect adequate participation in EA, its committees and the peer evaluation process
are of foremost importance. Member

States should facilitate the participation of their national accreditation bodies in this kind of activities.

In this vein, national accreditation bodies are also obliged to publish their annual audited accounts. The intentions of this
provision go beyond demonstrating sound financial management, for the purposes of peer evaluation. National
accreditation bodies must therefore clearly demonstrate that the guiding principles of non-commerciality and sufficient
resources for ensuring its competence in all activities are respected. Bearing in mind the overall objective of the
Regulation of establishing accreditation as the last level of control in the conformity assessment system, in those cases
where the accreditation body is part of a larger structure, this requirement should thus be understood to be a tool to
demonstrate compliance with these principles, rather than being used to create unnecessary bureaucratic burdens for
Member States. Thus the accreditation bodies situated in ministerial departments must be in a position to present at
least their overall budgetary and financial figures covering overall resources and their global and operational expenses;
together with any financial policies that apply to them in order to be able to demonstrate that they have sufficient
resources to perform their tasks adequately while safeguarding the principle of non-commerciality.

Member States have the responsibility to ensure that their national accreditation bodies meet the requirements foreseen
by the Regulation on an on-going basis and to take corrective action if this should not be the case. For this reason they
are to take the utmost account of the results of the peer evaluation organised by the European accreditation
infrastructure.

6.4.2. NON-COMPETITION AND NON-COMMERCIALITY OF NATIONAL

ACCREDITATION BODIES

The Regulations aim of setting up a coherent framework for accreditation that establishes accreditation as the last level
of control is underpinned by the principles of non-commerciality and non-competition.

For this reason, while accreditation is supposed to be a self-supporting activity, it is to be provided on a not-for-profit
basis. This means that national accreditation bodies do not have the objective of maximising gains or distributing profits.
They may provide their services in return for payments or receive income, but any excess revenue is to be invested in
further developing their accreditation activities as long as these correspond to the overall tasks of the accreditation
bodies. The primary objective of accreditation remains not to produce any gain but to fulfil a task in the public interest.

Following the same logic, accreditation is to be established as a clearly distinct activity from any conformity assessment
activities. A national accreditation body is therefore not allowed to offer or provide any activities or services that a
conformity assessment body offers or provides. Neither may it provide consultancy services, own shares in or otherwise
have a financial interest in a conformity assessment body or compete with conformity assessment bodies, so as to avoid
any kind of conflict of interest.

Furthermore, to safeguard the principle of non-commerciality the Regulation also foresees that accreditation bodies are
not allowed to compete with other accreditation bodies. Within the EU, they are only to be active on the territory of their
own Member State. Only in exceptional cases, specified in Article 7.1 of the Regulation (EC) 765/2008 is cross-border
accreditation foreseen. Unless these conditions are met, conformity assessment bodies have to seek accreditation with
the national accreditation body of the Member State they are established in. This applies for all conformity assessment
activities that take place in Europe and concern products or services that are to be placed on the market222.

222 See point 6.6 on cross-border accreditation.

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6.5. THE EUROPEAN ACREDITATION INFRASTRUCTURE

The European Cooperation for Accreditation (EA) is the organisation of European national accreditation bodies.
EA is central to the implementation of the Regulation (EC) 765/2008 and one of its most important tasks is the
organisation of the peer evaluation system of national accreditation bodies.
EAs tasks may also include the development or the recognition of sector schemes.
The Regulation provides for the recognition of a European accreditation infrastructure. For the time being, this is the
European Cooperation for Accreditation (EA), the regional organisation of European national accreditation bodies. EA is
central to the implementation of the Regulation and through the peer evaluation system is the body that has the closest
oversight of the practical functioning of accreditation in Europe. The Commission and EA have concluded a framework
partnership agreement on the basis of which EA carries out its tasks. One of EAs primary tasks is to operate a peer
evaluation of national accreditation bodies, in line with international standards and practice, but it also contributes to the
wider development, maintenance and implementation of accreditation in the EU.

6.5.1. SECTORAL ACCREDITATION SCHEMES

At the request of the Commission, EAs tasks may include the development or the recognition of sector schemes. A
sector scheme is an accreditation conformity assessment scheme that is based on a relevant standard for a specific
product, process, service etc. and additional requirements that are specific to the relevant sector and / or specific
legislation. Accreditation may be called upon to assess the competence of conformity assessment bodies to carry out
assessments with regard to such schemes.

EA may contribute to the development of sector schemes and their corresponding evaluation criteria and peer evaluation
procedures. EA may also recognise already existing schemes that lay down their evaluation criteria and peer evaluation
procedures.

In the case of sector schemes that are linked to EU legislation, the Commission has to ensure that the proposed scheme
meets the necessary requirements of the legislation in question in terms of the public interest expressed by this specific
legislation.

It needs to be noted, however, that sector schemes are only necessary or even desirable in very specific cases.
Accreditation is always geared towards an activity in a specific and well-defined field even if it is performed on the basis
of a general conformity assessment body standard and peer evaluation is performed on the basis of this standard. Sector
schemes should therefore rather be considered an exception than the rule. When introducing such specific schemes a
careful analysis should therefore be conducted whether the relevant requirements warrant a specific scheme or whether
they can be met without one.

An uncontrolled proliferation of accreditation schemes could lead to a fragmentation of accreditation, render peer
evaluation impossible to perform and thus not only blur the line between conformity assessment and accreditation, but
also ultimately jeopardise the principle of mutual recognition of certificates and test reports.

6.5.2. PEER EVALUATION

One of the most important tasks of EA is the organisation of the peer evaluation system of national accreditation bodies,
which is the cornerstone of the European accreditation system.

National accreditation bodies undergo peer evaluations of their systems, procedures and structures at a maximum of
four year intervals. The aim of the peer evaluation system is to ensure consistency and equivalence of accreditation
practices across Europe so that the wider market place, including the national public authorities223, mutually recognise
the services delivered by those bodies that have successfully passed the peer evaluation, and therefore accept the
accreditation certificates and the attestations issued by the conformity assessment bodies accredited by them. EA
provides an appropriate training system to ensure the coherence of peer evaluation activities and results across Europe.
Successful peer evaluation allows a national accreditation body to sign the EA Multilateral Agreement, or to maintain
signature status. Under the EA Multilateral Agreement, all signatories are obliged to recognise the equivalence of each

223 Article 11 (2) of Regulation (EC) No 765/2008

84
others accreditation systems and the equal reliability of the attestations issued by the conformity assessment bodies
accredited by them.

The peer evaluation system is operated at several levels. First of all national accreditation bodies have to meet the
requirements of the harmonised standard EN ISO/IEC 17011 Conformity assessment General requirements for
accreditation bodies accrediting conformity assessment bodies and the requirements of the Regulation which are not
contained in the international accreditation body standard these are namely the principles of one national accreditation
body acting as public authority, non- commerciality and non-competition.

Accreditation bodies then have to demonstrate that they are capable and competent to carry out accreditation in the
different fields of conformity assessment serviced by them. These activities are themselves determined by a number of
harmonised standards (such as EN ISO/IEC 17025 for testing and calibration laboratories, EN ISO/IEC 17020 for
inspection bodies or EN ISO/IEC 17065 for bodies certifying products, services and processes). In addition, peer
evaluators have to make sure that the accreditation body takes into account any other requirements in its assessments,
which are relevant for the specific conformity assessment activities to be carried out by the bodies which they accredit.
These may be the specific requirements contained in conformity assessment schemes, including European and national
schemes, as well as European and international standards where the harmonisation process has not yet been completed.

6.5.3. PRESUMPTION OF CONFORMITY FOR NATIONAL ACCREDITATION BODIES

If a national accreditation body can demonstrate as a result of the peer evaluation process that it meets the
requirements of the relevant harmonised standard224, it is presumed to meet the requirements for national accreditation
bodies that are outlined in Article 8 of the Regulation.

More importantly - and this is of specific importance for the regulatory sphere if a national accreditation body has
successfully undergone peer evaluation for a specific conformity assessment activity, national authorities are obliged to
accept the accreditation certificates issued by this body, as well as any attestations (e.g. test or inspection reports,
certificates) issued by conformity assessment bodies accredited by this accreditation body.

6.5.4. EAS ROLE IN SUPPORTING AND HARMONISING ACCREDITATION PRACTICE

ACROSS EUROPE

Following on from EAs role as the organisation that is in charge of the peer evaluation of national accreditation bodies
there is a need to arrive at a coherent and equivalent approach to accreditation which then warrants the mutual
recognition and acceptance of conformity assessment attestations. This means that EA has to facilitate a common
approach to accreditation practice and towards the harmonised standards and the requirements that may be contained
in any sector schemes. Therefore, with the involvement of all parties concerned such as stakeholders and national
authorities, EA has to develop transparent guidance that its members have to respect when conducting accreditation.

6.6. CROSS-BORDER ACCREDITATION

The possibility of a conformity assessment body to request accreditation with a national accreditation body in another
Member State is only allowed in a limited number of cases.
According to Article 7(1) of Regulation (EC) No 765/2008, conformity assessment bodies, whether third-party or first-
party/ in-house, are required when requesting accreditation to do so with the national accreditation body of the Member
State in which they are established. This general rule allows for exceptions: the possibility of a conformity assessment
body to request accreditation with a national accreditation body in another Member State is limited to cases where

there is no national accreditation body in its own Member State and no other national accreditation body
to which recourse is had [Article 7(1)(a)],

the national accreditation body does not offer the requested accreditation service [Article 7(1)(b)]

the national accreditation body has not received a positive outcome in the peer evaluation in relation to
the conformity assessment activity for which accreditation is requested i.e. the national accreditation body

224 SO/IEC 17 011

85
 is not a signatory to the EA Multilateral Agreement for the accreditation of the conformity assessment
activity concerned [Article 7(1)(c)].

Article 7(1) of the Regulation is closely linked to and is a logical consequence of the non-competition principle.

The cross-border provision laid down in Article 7 is perceived to be very stringent and unnecessarily burdensome for
multi- nationally active conformity assessment bodies having their head office in one Member State with local
entities/sites established in other Member States and working under the supervision of the head office and under the
same quality system and management, as implying costly duplications of assessments. The risk of suffering a
competitive disadvantage compared to third-country organisations is feared. In case of a strict legal interpretation of
Article 7, due to their structures, multinational conformity assessment bodies may not benefit from the advantage of one
accreditation certificate sufficient for the whole territory of the EU, although avoiding multiple accreditations is one of the
objectives of the Regulation.

The duplication of unnecessary assessments and burdens on multinational conformity assessment bodies should be
avoided while ensuring adequate control of local entities of conformity assessment bodies. There has to be an exchange
of information and effective cooperation between national accreditation bodies for assessment, re-assessment and
surveillance of local sites of multinational conformity assessment bodies where necessary. Based on mutual recognition
of all assessments carried out by EA members, any duplication of assessments of organisational aspects or requirements
should be strictly avoided.

If necessary and on reasoned request, relevant information on carrying out accreditation against national legislative
requirements of another Member State and/or requirements set out in relevant national sectoral schemes are to be
provided by the local national accreditation body to the national authorities of the other Member State. National
authorities of the Member States in which the local national accreditation body is established should be kept informed
thereof.

The conformity assessment bodies with local sites (regardless of their legal personality), provided that the latter operate
under the same global quality system and management and that the head office has the means to substantially influence
and control their activities, can be considered as being only one organisation with regard to the conformity assessment
activity carried out. Such a conformity assessment body is therefore allowed to request accreditation with the national
accreditation body of the head office whose scope can also cover the activities performed by the local site, including
those located in another Member State.

The multi-site accreditation is however only permitted under the Regulation if the accredited conformity assessment
body maintains the final responsibility for the activities performed by local sites covered by the scope of the multi-site
accreditation. The accreditation certificate issued by the national accreditation body where the head office is established
names one legal entity - the head office - and it is this legal entity which holds the accreditation and which is responsible
for the accredited activities of the conformity assessment body, including any activity performed by the local site that
forms part of the scope of the accreditation. Where these local sites carry out key activities (as listed in EN ISO/IEC
17011), then the accreditation certificate (in its annexes) has to clearly identify the address of these site offices.

The local site is entitled to offer directly to the local market conformity attestations under the multisite accreditation, but
only on behalf of the accredited conformity assessment body. These accredited certificates and reports are therefore
issued under the accreditation, name and address of the head office without the logo of the local site. However this does
not impede mentioning on the conformity assessment certificate or report the contact details of the local site issuing the
certificate or report in question.

The multi-site accreditation is meant for use only by companies within the same organisation and where the head office
maintains the responsibility for the activities performed and certificates/reports issued by the local sites. The
responsibility has to be demonstrated on the basis of contractual or equivalent legal relationships between the head
office and the local entity and internal regulations that further specify these relationships in terms of management and
responsibilities.

The solution of the multi-site accreditation can be applied to all types of local entities (subsidiaries, branches, agencies,
offices etc.), regardless of their legal personality and is in principle valid for all types of conformity assessment bodies,
including laboratories, inspection and certification bodies as long as they carry out clearly identified and relevant
activities for the purpose of accreditation.

The multi-site accreditation solution is excluded when the above mentioned conditions are not fulfilled, i.e. the
conformity assessment body cannot be considered as one organisation with regard to conformity assessment and the
head office does not maintain the ultimate responsibility for the activities of the local entities. In this case the local sites
being separate legal entities should apply for their own accreditation with the local national accreditation body. As a

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consequence it can be considered that the local entity carries out the conformity assessment service completely
independently of the head office.

In case of the multi-site accreditation, initial assessment and reassessments must be carried out in close cooperation
between the respective local national accreditation body and the national accreditation body of the head office taking the
accreditation decision, while surveillance must be carried out in cooperation with or by the local national accreditation
body. The multinational conformity assessment body must fully cooperate with the national accreditation bodies
involved. Local entities cannot reject the participation of the local national accreditation body in the assessment,
reassessments and surveillance process. Harmonised rules for co-operation between national accreditation bodies exist
in the form of the EA cross frontier policy. Multi-site accreditation has to be managed under the EA cross frontier policy
in order to guarantee the involvement of the local national accreditation body.

The multi-site accreditation does not supersede sub-contracting, which remains a viable solution in case a conformity
assessment body may wish to sub-contract part of its activities to legal entities located and operating in the same or
other Member States, which however do not belong to the same organisation, i.e. are not part of a multinational
conformity assessment body. In this case, the subcontractor is not covered by the accreditation of the conformity
assessment body. The accredited conformity assessment body may subcontract specific parts of its conformity
assessment activities to a different legal entity according to the applicable conformity assessment body standard to
which it is accredited and only to the extent allowed in this standard. The conformity assessment body must be able to
demonstrate to the national accreditation body that the subcontracted activities are carried out in a competent and
reliable manner consistent with the applicable requirements for the activities in question. The accredited conformity
assessment attestation must be issued exclusively under the name and responsibility of the accredited conformity
assessment body, i.e. the legal entity holding the accreditation. The contractual relationship with the client remains with
the accredited conformity assessment body.

6.7. ACCREDITATION IN THE INTERNATIONAL CONTEXT

At international level, cooperation between accreditation bodies takes place within the International Accreditation Forum
(IAF) and within the International Laboratory Accreditation Cooperation (ILAC).

6.7.1. COOPERATION BETWEEN ACCREDITATION BODIES

Accreditation as an impartial means of assessing and conveying formal demonstration of the technical competence,
impartiality and professional integrity of conformity assessment bodies is an effective quality infrastructure tool used
worldwide.

At international level, cooperation between accreditation bodies takes place within two organisations: namely within the
International Accreditation Forum (IAF) between accreditation bodies accrediting certification (products and
management systems) bodies and within the International Laboratory Accreditation Cooperation (ILAC) between
accreditation bodies accrediting laboratories and inspection bodies. Both organisations provide for multilateral mutual
recognition arrangements between its accreditation body members. IAF manages a Multilateral Recognition Arrangement
(MLA), while ILAC operates a Mutual Recognition Arrangement (MRA). These multilateral mutual recognition
arrangements/agreements of competence at technical level between accreditation bodies have the ultimate aim to allow
products and services accompanied by accredited conformity attestations to enter foreign markets without the need for
re-testing or re-certification in the import country. The objective of such recognition arrangement/ agreements between
accreditation bodies is therefore to contribute to reinforce the acceptance of conformity assessment results.

At the regional level, to date225, cooperation organisations between accreditation bodies have been established in:

Europe: European co-operation for accreditation (EA)

America: Inter America Accreditation Cooperation (IAAC)

Asia Pacific: Asia Pacific Laboratory Accreditation Cooperation (APLAC) and Pacific Accreditation
Cooperation (PAC)

Africa: Southern African Development Community Accreditation (SADCA)

Africa: African Accreditation Cooperation (AFRAC)

225 For latest information refer to www.ilac.org and www.iaf.nu where listings of current regional members of ILAC and IAF are available

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 Middle East: Arab Accreditation Cooperation (ARCA)

Except for SADCA which is currently developing its regional mutual recognition arrangement, the above listed
cooperation organisations have agreements/arrangements in place within their region which the ILAC/IAF arrangements
build upon. By granting special recognition IAF accepts the mutual recognition arrangements established within EA, IAAC
and PAC: accreditation bodies being member of IAF and signatories to the EA Multilateral agreement (EA MLA) or the
PAC Multilateral Recognition Arrangement (PAC MLA) are automatically accepted into the IAF MLA. ILAC accepts the
mutual recognition arrangements and underlying evaluation procedures of EA, APLAC, and IAAC. Accreditation bodies
which are not affiliated to any recognised regional cooperation entity may apply directly to ILAC and/or IAF for
evaluation and recognition.

The requirements which the Regulation sets for accreditation bodies are in line with the globally accepted requirements
laid down in the relevant international standards, although some of them can be perceived as being more rigorous. In
particular

Accreditation is carried out by one single national accreditation body appointed by its Member State (Art
4.1)

Accreditation is performed as a public authority activity (Art 4.5)

National accreditation bodies operates free from commercial motivations (Art 8.1) and on a not-for- profit
basis (Art 4.7)

National accreditation bodies do not compete with conformity assessment bodies or among each other
(Art 6.1 and Art 6.2)

Cross-border accreditation Art.7 (within the EU and EEA)

6.7.2. THE IMPACT ON TRADE RELATIONS IN THE FIELD OF CONFORMITY

ASSESSMENT BETWEEN THE EU AND THIRD COUNTRIES

The ultimate acceptance of conformity assessment attestations is decided by the public authorities in the regulatory
sphere and, from an economic point of view, by industry users and consumers. The voluntary multilateral mutual
recognition agreements between accreditation bodies taking place at technical level support, further develop and
enhance intergovernmental trade agreements.

The requirements set out above affect the acceptance of non-European certificates and test results accredited by non-
European accreditation bodies not complying with EU requirements but signatories to the ILAC/IAF MRA/MLA in the
following way:

Conformity assessment delivered in the voluntary sphere

It is up to the non-European conformity assessment body operating on the European market to decide if
and where to get accredited. In order to boost the acceptance of its conformity assessment attestations by
the European market (industry as purchasers of conformity assessment services and ultimately
consumers) the non-European conformity assessment body opting for accreditation may choose whether
to resort to the service of a third country accreditation body not necessarily conforming to the new
European requirements but signatory to the ILAC/IAF MRA/MLA or rather to that of an Accreditation body
established in the Union. Non-European Conformity assessment attestations issued under accreditation by
non- European Accreditation bodies not fulfilling European requirements can continue to be used on the
European Market but only in the voluntary sphere.

Conformity assessment delivered in the mandatory sphere

Where conformity assessment is required in regulations, national authorities of EU Member States may
refuse to accept attestations of conformity issued under accreditation by non-European accreditation
bodies not complying with the EU requirements even though they may be signatories to the ILAC/IAF
MRA/MLA. However this refusal cannot be based on the sole argument of the non-fulfilment of the EU
requirements by the third country accreditation body. The conformance to the EU requirements by the
third country accreditation body is not a condition for acceptance of conformity assessment results, but
such non-conformance could reinforce doubt as to the quality and value of the accreditation and therefore
as to the quality and value of the accredited certificates or reports.

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However, where government-to-government Mutual recognition agreements (MRAs) between the Union and a third
country in relation to conformity assessment are in place, national authorities of EU Member States will accept the test
reports and certificates issued by bodies that the foreign party has designated under the MRA for assessing conformity in
the categories of products or sectors covered by the MRA. The products accompanied by such conformity attestations
can be exported and placed on the other partys market without undergoing additional conformity assessment
procedures. Each importing party agrees, by the terms of the MRA, to recognise the conformity assessment attestations
issued by agreed conformity assessment bodies of the exporting party, independently of whether accreditation has been
used to back up the designation process of the conformity assessment bodies under the MRA or not, and independently
of, in case accreditation is used by the non-European Party, the fulfilment by the third Party accreditation body of the EU
requirements.

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7. MARKET SURVEILLANCE
Under Regulation (EC) No 765/2008 national market surveillance authorities have clear obligations to proactively control
products placed on the market, to organise themselves and ensure coordination between themselves at the national
level and to cooperate at the EU level226. Economic operators have the clear obligation to cooperate with the national
market surveillance authorities and to take corrective action where necessary. National market surveillance authorities
have the authority to take sanctions which can include the destruction of products.

Regulation (EC) No 765/2008 integrates the provisions of Regulation 339/93 on control of products from third countries.
Such controls are now part and parcel of market surveillance activities and Regulation (EC) No 765/2008 obliges national
market surveillance and customs authorities to cooperate in order to ensure a seamless system. Such controls must be
carried out in a non-discriminatory manner in line with the WTO rules and under the same rules and conditions as set
out for internal market surveillance controls.

The European Commission has the responsibility to facilitate the exchange of information between national authorities
(in relation to their national market surveillance programmes, their risk assessment methodologies, etc.) in order to
ensure that market surveillance is effectively EU-wide and that Member States can pool together their means.

7.1. WHY DO WE NEED MARKET SURVEILLANCE?

Member States have to take appropriate measures to prevent the placing on the market and use227 of non-compliant
products.
Market surveillance aims at ensuring that products fulfil the applicable requirements providing a high level of protection
of public interests such as health and safety in general, health and safety in the workplace, protection of consumers,
protection of the environment and security while ensuring that the free movement of products is not restricted to any
extent greater than that which is allowed under Union harmonisation legislation or any other relevant Union rule. Market
surveillance entitles citizens to an equivalent level of protection throughout the single market, regardless of the origin of
the product. Further, market surveillance is important for the interest of economic operators, because it helps to
eliminate unfair competition.

Market surveillance activities are not directed exclusively towards the protection of health and safety but are additionally
undertaken with the aim of enforcing Union legislation which seeks also to safeguard other public interests, for example
by means of regulating the accuracy of measurement, electromagnetic compatibility, energy efficiency, consumer and
environment protection, following the principle of high level of protection as laid down in Article 114 (3) TFEU.

Member States must ensure effective surveillance of their market. They are required to organise and carry out the
monitoring of the products placed on the market or imported. Member States have to take appropriate measures to
ensure that the provisions of Regulation (EC) No 765/2008, of Directive 2001/95/EC and of the other Union
harmonisation legislation, as well as non-harmonised, national legislation, in force are respected in the EU and, in
particular, to prevent the placing on the market and use of non-compliant and/or unsafe products.

Market surveillance should enable unsafe products or products which otherwise do not conform to applicable
requirements set out in Union harmonisation legislation to be identified and kept or taken off the market and
unscrupulous or even criminal operators punished. It should also act as a powerful deterrent228. For that purpose
Member States must:

correctly implement the provisions of the relevant legislation and allow for sanctions proportional to any
infringements;

survey the products (whatever their origin) introduced on their market in order to ensure that they have
been subjected to the necessary procedures, that the marking and documentation requirements have

226 The General Product Safety Directive also contains requirements on market surveillance. The relationship between Regulation (EC) No 765/2008
and the General Product Safety Directive is described in detail in the Working Paper of 3 March 2010 available at:
http://ec.europa.eu/consumers/safety/prod_legis/docs/20100324_guidance_gspd_reg_en.pdf
227 Subject to specific Union harmonisation legislation
228 According to Article 16 of Regulation (EC) No 765/2008 Market surveillance shall ensure that products covered by Union harmonisation legislation
which, when used in accordance with their intended purpose or under conditions which can be reasonably foreseen and when properly installed
and maintained, are liable to compromise the health or safety of users, or which otherwise do not conform to applicable requirements set out in
Union harmonisation legislation are withdrawn or their being made available on the market is prohibited or restricted and that the public, the
Commission and the other Member States are informed accordingly. Member States shall ensure that effective measures can be taken in relation
to any product category subject to Union harmonisation legislation.

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 been respected and that they have been designed and manufactured in accordance with the Union
harmonisation legislation requirements.

In order to be effective, the market surveillance effort should be uniform across the Union. This is all the more important
considering that each point of the Unions external border constitutes an access point for a great quantity of products
from third countries. If market surveillance is softer in some parts of the Union than others, weak spots are created
which threatens the public interest and create unfair trade conditions. Consequently, there must be effective market
surveillance along the entire length of the Unions external borders.

In order to guarantee the necessary objectivity and impartiality, market surveillance must be undertaken by the
authorities of the Member States. Certain checks (e.g. tests, inspections) can be delegated to other bodies, but the
official authorities must retain full responsibility for the decisions taken following these checks. Controls carried out
within the framework of market surveillance may be carried out at different times during the life-cycle of a product,
following its placing on the market, such as distribution, putting into use or final use. It can, therefore, be exerted in
various locations, e.g. importers establishments, wholesale or retail distributors, hire companies, users, etc.

7.2. MARKET SURVEILLANCE ACTIVITIES

Market surveillance occurs at the post-marketing stage of the products.

Market surveillance activities may be organised differently depending on the nature of the product and may range
from control of formal requirements to profound laboratory examinations.
All economic operators have a role and obligations in market surveillance.
Market surveillance authorities monitor products after they have been placed on the market. Thus, market surveillance
does not formally take place during the design and production stages, which is before the manufacturer has taken
formal responsibility for the conformity of the products, usually by affixing the CE marking. However, nothing prevents
market surveillance authorities and economic operators to collaborate during the design and production phase. Such
collaboration may help taking preventive actions and identifying as early as possible safety and conformity issues. When
performing market surveillance, authorities shall check the compliance of the product with the legal requirements
applicable at the moment of the placing of the market or, if relevant, putting into service.

For market surveillance to be efficient, resources should be concentrated where risks are likely to be higher or non-
compliance more frequent, or where a particular interest can be identified. Statistics and risk assessment procedures can
be used for this purpose. To be able to monitor products placed on the market, market surveillance authorities must
have the power, competence and resources:

to regularly visit commercial, industrial and storage premises;

to regularly visit, if appropriate, work places and other premises where products are put into service229;

to organise random and spot checks;

to take samples of products, and to subject them to examination and testing and

to require, upon reasoned request, all necessary information.

Other exceptions to the principle that market surveillance can only take place after the manufacturer has taken formal
responsibility for the products are trade fairs, exhibitions and demonstrations. Most Union harmonisation legislation
allows the showing and display of non-CE marked products at trade fairs, exhibitions and demonstrations, provided that
a visible sign clearly indicates that the products may not be marketed or put into service until they have been made to
comply, and that adequate measures are taken during demonstrations, where appropriate, to ensure the protection of
public interests. Market surveillance authorities must monitor that this obligation is respected.

The first level of control is formal checks, for example regarding the CE marking and its affixing, the availability of the EU
declaration of conformity, the information accompanying the product and the correct choice of conformity assessment
procedures. More profound checks may be however necessary to verify the conformity of the product, for example
regarding the correct application of the conformity assessment procedure, the compliance with the applicable essential
requirements, and the contents of the EU declaration of conformity.

229 This is important for products (for example machinery and pressure equipment) that are directly, after being manufactured, installed and put into
service at the premises of the client.

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In practice, individual market surveillance activities can focus on certain aspects of the requirements. Besides market
surveillance activities that have as their explicit aim the verification of products placed on the market, other public
mechanisms exist that, although not directly designed for that aim, can nevertheless have as a consequence the
uncovering of non-compliance230. Labour inspectorates that check safety at the workplace, for example, can discover
that the design or construction of a machine, or personal protective equipment bearing the CE marking, is not in
conformity with the applicable requirement231.

Information on the compliance of a product at the moment when it was placed on the market can also be obtained
during in-use inspections, or by analysing the factors that caused an accident. Complaints from consumers or other users
about the product, or from manufacturers or distributors about unfair competition can also provide information for
market surveillance purposes.

Monitoring of products placed on the market may be divided between several authorities on the national level, for
example functionally or geographically. Where the same products are subject to control by more than one authority (for
example customs and a sectoral authority, or local authorities), coordination between services within a Member State is
necessary.

Voluntary initiatives, such as product certification or application of a quality management system, cannot be put on the
same footing as market surveillance activities carried out by an authority. Still, they can contribute to the elimination of
risks. However, market surveillance authorities must be impartial regarding all voluntary marks, labels and
arrangements, and they may only be taken into consideration, in a transparent and non-discriminatory way, for the risk
assessment. Accordingly, products should not be excluded from market surveillance operations even if they have been
subject to voluntary certification or other voluntary initiatives.

Union harmonisation legislation provides for two different tools that enable market surveillance authorities to receive
information on the product: the EU declaration of conformity and the technical documentation. These must be made
available by the manufacturer, the authorised representative established within the Union or under certain circumstances
by the importer232.

Other natural or legal persons, such as distributors, retailers, suppliers or subcontractors, cannot be obliged to make
these available. However, they can assist the market surveillance authority in obtaining them. Further, the market
surveillance authority may request the notified body to provide information on the conduct of conformity assessment for
the product in question.

The EU declaration of conformity must be made available for the market surveillance authority without delay upon
reasoned233 request. It shall accompany the product where required so by specific Union harmonisation legislation. It
can be made available for surveillance purposes in each of the Member States, for instance, by means of administrative
cooperation. A failure to present the declaration when requested by a national market surveillance authority may
constitute sufficient grounds for doubting the conformity of the product with the essential requirements of the Union
harmonisation legislation.

The technical documentation must be made available to the market surveillance authority within a reasonable period of
time, in response to a reasoned request. The authority cannot request it systematically. In general, it can be requested
only during random checks made for market surveillance purposes, or when there are grounds for a concern that a
product does not offer the level of protection required in all respects. Initially the market surveillance authority may be
provided with only a summary of the technical documentation (the essential technical data), if it has been drawn up,
with reasonable time allowed for transmission.

More detailed information (for example certificates and decisions from the notified body) can, nevertheless, be requested
in cases of serious doubt about the conformity of the product to the applicable Union harmonisation legislation. The full
technical documentation should be requested only where clearly necessary, and not, for example, when only a detail has
to be checked.

This request has to be evaluated in accordance with the principle of proportionality and, thus, taking into account the
need to ensure the health and safety of persons or other public interests foreseen in the applicable Union harmonisation

230 According to the Directive on high-speed rail systems, each Member State authorises the putting into service of the structural subsystems in their
territory. This is a systematic mechanism to monitor the compliance of subsystems and their inter-operability constituents.
231 Member States are obliged, according to the Directive on the introduction of measures to encourage improvements in the safety and health of
workers at work (89/391/EEC), to ensure adequate controls and supervision.
232 Under Decision No 768/2008/EC, module B, Notified Bodies are required to provide, upon request from Member States, European Commission or
other Notified Bodies a copy of the technical documentation.
233 The reasoned request does not necessarily mean a formal decision by an authority. According to Article 19 (1), paragraph 2 of Regulation (EU) No
765/2008, market surveillance authorities may require economic operators to make such documentation and information available as appear to
them to be necessary for the purpose of carrying out their activities.

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legislation, as well as to protect the economic operators from unnecessary burden. Further, failure to present the
documentation in response to a reasoned request by a national market surveillance authority, within an acceptable
delay, may constitute sufficient grounds for doubting the conformity of the product with the essential requirements of
the applicable Union harmonisation legislation234.

In the case of a reasoned request it is sufficient for the manufacturer to provide the part of the technical documentation
related to the claimed non-conformity and appropriate for demonstrating whether the issue has been dealt with by the
manufacturer. Therefore, the request for translation of technical documentation should be limited to these parts of the
documentation. If the market surveillance authority considers a translation necessary, it must clearly define the part of
the documentation to be translated and allow reasonable time for this to take place. No further conditions may be
imposed on the translation, such as a requirement of a translator accredited or recognised by the public authorities.

National authority might accept a language they understand and which is different from the national language(s). The
language chosen could be a third language, if accepted by that authority.

It must be possible to make the technical documentation available in the Union. However, it does not need to be kept
inside the Union, unless otherwise provided for in the applicable Union harmonisation legislation. The requirement for
making it available does not mean that the person who bears this responsibility must be in possession of it, as long as
he is capable of stating where it can be found and of presenting it on request from the national authority. The name and
address of the person in possession of the documentation does not need to be expressly mentioned on the product or on
its packaging, unless otherwise specified. Further, the technical documentation can be kept and sent to market
surveillance authorities in paper or electronic form, which allows it to be made available within a period of time
commensurate with the risk in question. Member States must ensure that everyone receiving information about the
contents of the technical documentation during market surveillance activities is bound to confidentiality according to
principles laid down in the national legislation.

7.3. MEMBER STATES RESPONSIBILITIES

Market surveillance is organised at national level and Member States are the primary actors in that activity.
Consequently, they are required to ensure an appropriate set of infrastructures for that purpose and prepare
national market surveillance programmes.
One major task for market surveillance authorities is to keep the public informed against potential risks.
The Market surveillance process is subject to strict procedures.
Non-compliant products are subject to corrective measures, bans withdrawals or recalls.
The level of the sanctions is determined at national level.

7.3.1. NATIONAL INFRASTRUCTURES

Market surveillance is the responsibility of public authorities. This is, in particular, to guarantee the impartiality of market
surveillance activities. Each Member State can decide upon the market surveillance infrastructure, for example there is
no limitation on the allocation of responsibilities between authorities on a functional or geographical basis as long as
surveillance is efficient and covers the whole territory. Member States organise and carry out market surveillance
through the establishment of market surveillance authorities. Market surveillance authorities are the authorities of a
Member State responsible for carrying out market surveillance on their territory. Surveillance of the market by public
authorities is a fundamental element for the good implementation of Union harmonisation legislation.

Member States must ensure that the public is aware of the existence, responsibilities and identity of national market
surveillance authorities, and of how those authorities may be contacted. They must also ensure that consumers and
other interested parties are given an opportunity to submit complaints to the competent authorities on product safety
and on surveillance and control activities and that these complaints are followed up appropriately.

Member States must entrust market surveillance authorities with the powers, resources and knowledge necessary for the
proper performance of their tasks. This is to monitor products placed on the market and, in case of products presenting

234 As essential technical data is to be considered, in particular: the name and address of the manufacturer; the list of harmonised standards followed
or other solutions adopted to satisfy the essential requirements; a description of the product; the operating instructions, if any; and the overall
plan of the product, if any. Examples of detailed technical information are test reports, quality manual information, quality control plans and other
plans, descriptions of the products and processes and standards applied.

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a risk or other form of non-compliance, to take appropriate action to remove the risk and enforce conformity. As regards
personnel resources, the authority has to have, or have access to, a sufficient number of suitably qualified and
experienced staff, with the necessary professional integrity. The market surveillance authority should also be
independent, and carry out its activities in an impartial and non-discriminatory way. Further, the market surveillance
authority should carry out market surveillance respecting the principle of proportionality, for example action must be in
accordance with the degree of risk or non-compliance and the impact on the free circulation of products may not be
more than is necessary for achieving the objectives of market surveillance.

Market surveillance authorities should not only rely on their own risk assessment and conformity evaluation. They should
also take into account the actions taken by the manufacturer in this respect. This includes manufacturers documents
demonstrating product conformity (e.g. the technical documentation) as well as test reports or other documents
obtained by the manufacturer from an external testing facility. The documentation provided by the manufacturer may
include third party documents, if these exist.

The market surveillance authority may subcontract technical tasks (such as testing or inspection) to another body,
provided that it retains the responsibility for its decisions, and provided there is no conflict of interest between the other
bodys conformity assessment activities and its surveillance tasks. In doing so the market surveillance authority should
exercise great care to ensure that the impartiality of the advice it receives is beyond reproach. The responsibility for any
decision to be taken on the basis of such advice should reside in the market surveillance authority.

7.3.2. NATIONAL MARKET SURVEILLANCE PROGRAMMES (NMSP)

National authorities are obliged by Article 18(5) of the Regulation (EC) No 765/2008 to establish, implement and
periodically update and communicate their NMSP. Programmes may be general and/or sectoral. They should ensure that
the overall EU market surveillance framework is respected. Member States must also communicate the programmes to
other Member States and to the Commission and make them accessible to the public via internet, without information
that could hamper the effectiveness of the programme if made public. The purpose of these programmes is to allow the
other countries authorities, as well as citizens in general, to understand how, when, where and in which areas market
surveillance is carried out. National programmes then contain information on the general organisation of market
surveillance at national level (e.g. mechanisms of coordination between different authorities, resources attributed to
them, working methods, etc.) and on specific areas of intervention (e.g. product categories, risk categories, types of
users, etc.).

The Commission helped Member States by proposing a common template to lay out their sector programmes. This now
facilitates the comparability of national information in specific product or legislation areas and makes it possible for
market surveillance authorities to plan cross-border cooperation in areas of common interest.

When establishing national market surveillance programmes, market surveillance authorities should take the needs of
customs into account. Programmes should take into consideration the balance between proactive and reactive control
activities and any other factors which may influence enforcement priorities. Resource capabilities must be ensured at the
border for this purpose.

7.3.3. CONTROL OF PRODUCTS FROM THIRD COUNTRIES BY CUSTOMS: NATIONAL

ORGANISATION AND COORDINATION

Points of entry to the EU are relevant to stop non-compliant and unsafe products coming in from third countries. Being
the place where all products from third countries have to pass by, they are the ideal place to stop unsafe and non-
compliant products before they are released for free circulation and subsequently circulate freely within the European
Union. Thus, customs have an important role in supporting market surveillance authorities in carrying out product safety
and compliance controls at the external borders.

The most effective way to avoid the placing of non-conforming or unsafe imported from third countries on the Union
market is to carry out adequate checks during the import control process. This requires involvement of customs and
cooperation between customs and market surveillance authorities.

The authorities in charge of the control of products entering the Union market, customs or market surveillance
authorities depending on the national organisational structure, are very well placed to carry out initial checks, at the first

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point of entry, on the safety and compliance of the imported products235. To ensure such controls, the authorities in
charge of controls of products at the external borders need an appropriate technical support in order to carry out the
checks on the characteristics of the products on an adequate scale. They can perform documentary, physical or
laboratory checks. They also need appropriate human and financial resources.

Regulation (EC) No 765/2008 on checks for conformity with Union harmonisation legislation in the case of products
imported from third countries requires the customs authorities to be closely involved in the market surveillance activities
and information systems provided for under EU and national rules. Article 27 (2) of Regulation (EC) No 765/2008
foresees the obligation for co-operation between customs officers and market surveillance officers. Obligations for
cooperation are also included in Article 13 of the Community Customs Code which establishes that controls performed
with customs and other authorities are undertaken in close cooperation between each other. In addition, the principles
of cooperation between the Member States and the Commission established in Article 24 of the Regulation are extended
to authorities in charge of external controls, when relevant ( Article 27(5)).

Cooperation at national level should allow for a common approach taken by customs and market surveillance authorities
during the control process. This should not be hampered by the fact that various ministries and authorities may be
responsible for the implementation of Regulation (EC) No 765/2008.

Customs authorities have the following responsibilities under Regulation (EC) No 765/2008:

to suspend the release of products when there is a suspicion that the products presents a serious risk to
health, safety, environment or other public interest and/or do not fulfil documentation and marking
requirements and/or the CE marking has been affixed in a false or misleading manner(Article 27(3))
not to authorise the release for free circulation for the reasons mentioned in Article 29
to authorise the release for free circulation for any product in compliance with the relevant Union
harmonisation legislation and/or nor presenting risks to any public interest;
Where the release for free circulation has been suspended, customs have to immediately notify the
competent national market surveillance authority which is given three working days to perform a
preliminary investigation of the products and to decide:
if they can be released since they do not present a serious risk to the health and safety or cannot be
regarded as being in breach of Union harmonisation legislation
if they must be detained since further checks are necessary to ascertain their safety and conformity.

Customs authorities must notify their decisions to suspend release of a product to the market surveillance authorities,
which in turn must be in a position to take appropriate action. Four hypotheses must be distinguished as from the
moment of the notification.

1. The products in question present a serious and immediate risk

If the market surveillance authority ascertains that the products present a serious risk, it must prohibit
their placing on the EU market. The market surveillance authorities have to request the customs
authorities to mark the commercial invoice accompanying the product, and any other relevant
accompanying document, with the words Dangerous product re- lease for free circulation not
authorised Regulation (EC) No 765/2008236. Member State authorities may also decide to destroy the
products or otherwise render them inoperable, where they deem it necessary and proportionate. The
market surveillance authority must use in those cases the system for rapid exchange of information -
RAPEX237. As a consequence, market surveillance authorities in all Member States are informed, and they
may in turn inform the national customs authorities about products imported from third countries, which
display characteristics giving rise to a serious doubt as to the existence of a serious and immediate risk.
This information is of particular importance for customs authorities where it involves measures banning or
withdrawing from the market products imported from third countries.

2. The products in question do not comply with Union harmonisation

In this case the market surveillance authorities must take appropriate measures, if necessary prohibiting
the placing on the market under the rules in question. In cases where placing on the market is prohibited,
they must ask the customs authorities to mark the commercial invoice accompanying the products, and
any other relevant accompanying document, with Product not in conformity release for free circulation
not authorised Regulation (EC) No 765/2008.

235 There are Specific guidelines for import controls in the area of product safety and compliance available at:
http://ec.europa.eu/taxation_customs/resources/documents/common/publications/info_docs/customs/product_safety/guidelines_en.pdf
236 If the products are declared for customs-approved treatment or use other than release for free circulation, and provided the market surveillance
authorities have no objections, the same wording must be added, under the same conditions, to the documents relating to that treatment or use
237 For RAPEX, See Point 7.5.2.

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 3. The products in question do not present a serious and immediate risk and cannot be considered as not
conforming to the union harmonization legislation. In this case the products must be released for free
circulation, provided that all the other conditions and formalities regarding release for free circulation are
met.

4. The customs authorities have not been notified of any action taken by the market surveillance authorities.
If, within three working days of the suspension of release for free circulation, the market surveillance
authority has not notified customs of any action taken by them, the product has to be released for free
circulation provided that all the other requirements and formalities pertaining to such release have been
fulfilled.

The entire procedure from the suspension until the release for free circulation or the prohibition of the products by
customs should be completed without delay to avoid creating barriers for legitimate trade but does not necessarily have
to be completed within three working days. The suspension of release can remain valid for the time required by the
market surveillance authority to carry out appropriate checks on the products and allow them to take the final decision.
Market surveillance authorities must ensure that the free movement of products is not restricted to any extent greater
than that which is allowed under Union harmonisation legislation or any other relevant EU legislation. To that end market
surveillance authorities perform their activities regarding products originating from third countries - including the
interaction with the relevant economic operators - with the same urgency and methodologies as for products originating
from within the EU.

In this case, the market surveillance authority notifies customs within these three working days that their final decision
on the goods is pending. The release for free circulation has to remain suspended until the market surveillance authority
has made a final decision. That notification empowers customs to extend the initial suspension period. The products will
remain under customs supervision even if they are allowed to be stored at another place approved by customs.

7.3.4. PUBLIC INFORMATION

Considering that the aim of market surveillance is to provide a high level of protection of certain public interests,
informing the public is an essential element of market surveillance. Therefore, Member States should ensure openness to
the public and to interested parties and should ensure public access to the information available to the authorities on
product conformity. In accordance with the principle of transparency, information available to the authorities of the
Member States or the Commission relating to risks to health and safety posed by products should in general be available
to the public, without prejudice to the restrictions required for monitoring and investigation and prosecution activities.238

The public should be aware of the existence, responsibilities and identity of national market surveillance authorities, and
of how those authorities may be contacted. Also national market surveillance programmes have to be made available to
the public by way of electronic communication and, where appropriate, by other means.

Among the measures that market surveillance authorities have to take, is the obligation to alert users within their
territories within an adequate timeframe of hazards they have identified relating to any product so as to reduce the risk
of injury or other damage when the economic operator responsible fails to do so.

7.3.5. MARKET SURVEILLANCE PROCEDURES (INCLUDING SAFEGUARD

MECHANISMS)

Market surveillance is carried out through the implementation of a sequence of procedures whose aim is to ensure that
an effective and consistent system of market surveillance is established across the EU. Market surveillance authorities
follow these procedures when dealing with products presenting a risk, according to Article 16(2) of Regulation (EC) No
765/2008 and in line with Articles R31 and R32 in Annex 1 of Decision No 768/2008/EC, and with products presenting a
serious risk requiring rapid intervention, according to Articles 20 and 22 of Regulation (EC) No 765/2008.

An initial event suggesting to market surveillance authorities that a product presents a risk to the health or safety of
persons or to other aspects of public interests may trigger the need for closer scrutiny of the product. It may be an
accident, the reception of complaints, ex officio initiatives of market surveillance authorities (including custom
authorities control of products entering the EU) as well as information from economic operators on products presenting
a risk. When there are sufficient reasons to believe that a product presents a risk, market surveillance authorities carry

238 See General Product Safety Directive, whereas n. 24 and 35 and Article 16.

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out an evaluation of compliance with the requirements of the relevant Union harmonisation legislation. They have to
perform appropriate checks (both documentary and physical/laboratory checks, as necessary) on the characteristics of
the products, duly taking into account the reports and conformity assessment certificates provided by the economic
operators.

Market surveillance authorities carry out a risk assessment in order to verify if products present a serious risk. According
to Article 20(2) of the Regulation an appropriate risk assessment takes account of the nature of the hazard and the
likelihood of its occurrence.239 In case the risk is deemed to be serious, market surveillance authorities must adopt a
rapid intervention following the specific provisions of Articles 20 and 22 of the Regulation.

If a product is liable to compromise the health or safety of persons, market surveillance authorities must request without
delay to relevant economic operators to:

a) take corrective action (to bring the product into compliance with the applicable requirements laid down in
the Union harmonisation legislation) and/or;

b) withdraw the product and/or;

c) recall the product and/or;

d) stop or restrict supplying the product within a reasonable period.

The economic operators must ensure that the corrective action is taken throughout the EU. The market surveillance
authorities must also inform the relevant notified body (if any) on the decision taken. In case of serious risk requiring a
rapid intervention, the market surveillance authority may adopt restrictive measures without waiting for the economic
operator to take corrective action to bring the product into compliance. According to Article 21 of the Regulation, the
measures adopted by market surveillance authorities have to be proportionate and communicated to the relevant
economic operator without delay. The market surveillance authorities must also consult the economic operator prior to
the adoption of the measures and, if such consultation is not possible because of the urgency of the measures to be
taken, the operator must be given the opportunity to be heard as soon as possible. The market surveillance authorities
must withdraw or amend the measures taken if the economic operator demonstrates that he has taken effective action.

When non-compliance is not limited to the national territory, market surveillance authorities must inform the Commission
and the other Member States about the results of the compliance evaluation and about the actions required of the
economic operator or the measures adopted. In case of serious risk, market surveillance authorities notify to the
Commission through the RAPEX system of any voluntary or compulsory measure according to the procedure laid down in
Article 22 of the Regulation and/or Article 12 of the GPSD. In the case of products that do not present a serious risk, the
Commission and the other Member States will be informed by means of the information support system indicated in
Article 23 of the Regulation and/or Article 11 of the GPSD. Market surveillance authorities have to verify that adequate
corrective measures have been taken. Otherwise, they adopt appropriate provisional measures, informing the
Commission and the other Member States with the procedures detailed above.

In order to broaden the effectiveness of the market surveillance activity launched by the notifying Member State, the
other Member States are called upon to follow up on the notification by verifying whether the same product has been
made available on their territories and by adopting appropriate measures. They should inform the Commission and the
other Member States according to the procedures of the initial notification.

If the Commission and the other Member States do not raise any objection within a certain period, the restrictive
measures are deemed justified and must be adopted without delay by the Member States. In the case of non-
compliance due to shortcomings in harmonised standards, the Commission informs the relevant standardisation bodies
and brings the matter before the Committee set up under Article 22 of Regulation (EU) No 1025/2012. In light of the
Committees opinion, the Commission can decide to: a) maintain the reference to harmonised standards in the OJEU; b)
maintain with restrictions the reference to the harmonised standards in the OJEU; c) withdraw the reference to the
harmonised standards in the OJEU. The Commission also informs the relevant European standardisation organisation
and, if necessary, requests the revision of the harmonised standards concerned.

If objections are raised, the Commission opens a consultation with the Member States and the relevant economic
operator in order to evaluate the national measures. In doing so, the Commission should review both the conformity
evaluation and the risk assessment carried out by the market surveillance authority, also resorting to the advice of
experts. At the end of the process the Commission will issue a binding decision. If the measure is considered justified, all
Member States have to comply with the decision of the Commission. The objective of this procedure is to lead to the

239 See the RAPEX Guidelines for a more precise definition of risk and serious risk

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adoption of a common approach among market surveillance authorities across the EU when there is disagreement on
notified national measures.

If, on the contrary, the measure is considered unjustified, the Member State concerned has to withdraw the measure.

7.3.6. CORRECTIVE MEASURES BANS WITHDRAWALS RECALLS

Competent national authorities must take action to enforce conformity, when they discover that a product is not in
compliance with the provisions of the applicable Union harmonisation legislation.

The corrective action depends on the degree of non-compliance and, thus, must be in accordance with the principle of
proportionality. However, the difference between formal and substantial non-compliance is not always clear, and must
be decided on a case by case basis.

Non-conformity to essential requirements must usually be considered as a substantial non-compliance, because this
may, for instance, present a potential or actual risk to the health and safety of persons or to other aspects of public
interest. However, non-conformity to a harmonised standard is not, as such, sufficient evidence of non-conformity to
essential requirements, but may indicate that further investigations may be necessary.

If a product covered by Union harmonisation legislation is not CE marked, it is an indication that the product does not
comply with the essential requirements or the conformity assessment procedure has not been applied and,
consequently, the product may, for instance, endanger the health and safety of persons. Such situation calls for further
investigation. If, following this investigation, the product proves to be complaint with the essential safety requirements,
the absence of the CE marking is to be considered as a formal non- compliance.

The incorrect affixing of the CE marking as regards, for instance, the design, size, visibility, indelibility or legibility, can
usually be considered as a formal non-compliance. Examples of typically formal non-compliance could also be the
situations where other conformity markings provided for in the Union harmonisation legislation are incorrectly affixed, or
where the EU declaration of conformity cannot be provided for immediately or it does not accompany the product when
this is mandatory, or the requirement to accompany other information provided for in sectoral Union harmonisation
legislation is complied with insufficiently, or, where applicable, the identification number of the notified body has not
been affixed to the CE marking.

Enforcement of conformity can be achieved by obliging the manufacturer, the authorised representative, or other
responsible persons, to take required measures. Corrective action can also take place if the necessary measures are
taken (for example the product is modified or withdrawn from the market), either as a result of consultations carried out
by the market surveillance authority or as a result of formal or informal warnings. In all cases the market surveillance
authority must establish accompanying measures to ensure that conformity is enforced. PROSAFE Guidelines for
Businesses to manage Product Recalls & Other Corrective Actions have been designed to assist businesses to ensure,
whenever necessary, the appropriate corrective actions and follow-up once a product has been already placed on the EU
market or is coming from third countries.

Actions to prohibit or restrict the placing on the market may first be temporary to allow the market surveillance authority
to obtain sufficient evidence about the danger or other substantial non-compliance of the product.

In case of formal non-compliance the market surveillance authority should first oblige the manufacturer, or the
authorised representative, to make the product intended to be placed on the market and, if necessary, the product
already on the market, comply with the provisions and to remedy the infringement. If no result can be achieved, the
market surveillance authority has to, ultimately, take a further step to restrict or prohibit the placing on the market of
the product and, if necessary, to ensure that it is also withdrawn from the market.

Any decision taken by national market surveillance authorities to restrict or prohibit the placing on the market or the
putting into service, to withdraw or recall the products from the market must state the exact grounds on which it is
based. The party concerned in particular, the manufacturer, or the authorised representative established in the Union
must be notified. They must also be informed about remedies available under the national law in force in the Member
State in question, and of the time limits to which such remedies are subjected.240

Unless the matter is urgent (for example the product presents a serious risk to the health and safety of persons), the
manufacturer, or the authorised representative established in the Union, should have an opportunity to be consulted in

240 See Directives relating to simple pressure vessels, toys, machinery, personal protective equipment, non-automatic weighing instruments, active
implantable medical devices, gas appliances, potentially explosive atmospheres, medical devices, recreational craft, lifts refrigeration appliances,
pressure equipment, ecodesign requirements for energy-related products and in vitro diagnostic medical devices.

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advance, before the competent authority takes action to restrict the free circulation of products. In practice, it should be
considered as sufficient when the manufacturer or the authorised representative has been provided with an opportunity
to react.241 However, it should not delay the proceedings, if the manufacturer or the authorised representative remains
passive.

The decision to restrict the free movement of a CE marked product in case of substantial non-compliance usually invokes
the safeguard clause procedure. This procedure is aimed to enable the Commission to keep an overview of such
measures, to consider whether or not they are justified and to ensure all Member States take similar measures in
relation to the same products. A manufacturer, the authorised representative, or other economic operator may consider
himself to have suffered a loss as a result of an inappropriate national measure that restricted the free movement of a
product. In such a case he could be entitled to claim damages under the jurisdiction of the State which initiated the
procedure and accordingly the Commission, at the end of a safeguard clause procedure, where the national measure is
considered as non-justified. This may raise the question whether or not a liability case for incorrect implementation of EU
law could take place.

Additional information on compulsory restrictive measures can be found in Section 7.4.

7.3.7. SANCTIONS

Regulation (EC) No 765/2008 requires Member States to ensure the correct implementation of its provisions and to take
appropriate action in the event of infringement. The Regulation requires penalties to be proportionate to the seriousness
of the offence and constitute an effective deterrent against abuses.

It is up to the Member States to lay down and implement the mechanism for enforcing the provisions of the Regulation
in their territories. According to Article 41 of the Regulation, the penalties provided for shall be effective, proportionate,
and dissuasive and may be increased if the relevant economic operator has previously committed similar infringement.

Sanctions are imposed by means of fines, whose sums vary from one Member State to the other. They may also include
criminal sanctions for serious infringements.

The most common legal instruments providing for sanctions are general product safety acts and/or sector specific
legislation. However, in some Member States sanctions are provided in CE Marking acts, customs code or acts on
conformity assessment system.

7.4. SAFEGUARD MECHANISMS FOR MEMBER STATES

On one hand, the safeguard clause authorizes Member States to take restrictive measures in relation to products
presenting a risk. On the other hand, it ensures that all national market surveillance authorities are informed
about dangerous products, and, accordingly, having the necessary restrictions extended to all Member States.
It is a mechanism allowing all interested parties to be kept informed about restrictive measures on the market.

7.4.1. OBJECTIVE AND PLACE OF SAFEGUARD MECHANISMS IN MARKET

SURVEILLANCE PROCESS

The safeguard clause procedure, based on Article 114(10) TFEU and included in most sectoral Union harmonisation
legislation, authorises Member States to take restrictive measures in relation to products presenting a risk and obliges
them to notify those measures to the Commission and other Member States. The safeguard clause procedure is designed
to provide a means to inform all national market surveillance authorities about dangerous products, and, accordingly, to
have the necessary restrictions extended to all Member States, so as to ensure an equivalent level of protection
throughout the EU. Furthermore, it allows the Commission to take a position on the national measures restricting the
free movement of products with a view to ensuring the functioning of the internal market.

241 An explicit provision to consult has been included in Article 21 of Regulation (EC) No 765/2008, as well as in the Directives relating to medical
devices and in vitro diagnostic medical services.

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It is to be noted that the safeguard procedure is distinct from the RAPEX procedure because of their different objectives,
different notification criteria and different methods of application242. Nevertheless, in some cases it may be possible to
communicate information on national measures only once for the purposes of the two procedures243.

Where, having performed an evaluation, a Member State finds that a product is non-compliant or a product is in
compliance but presents a risk to the health or safety of persons or to other aspects of public interest protection, it must
require the relevant economic operator to take all appropriate measures to ensure that the product concerned, when
placed on the market, no longer presents that risk, to withdraw the product from the market or to recall it within a
reasonable period, commensurate with the nature of the risk, as it may prescribe.

For the safeguard clause to be applicable, the non-conformity has to be established regarding a systematic failure in the
design of a whole series of products manufactured, however limited the series. For an isolated error, limited to the
territory of the Member State that has discovered the non-compliance, there is no need to invoke the safeguard clause,
since there is no need to take action at EU level. In addition, the risk must be due to the product itself and not to its
misuse.

Conformity can be enforced if the national authority requests the manufacturer or the authorised representative to take
the necessary measures, or if the product is modified or voluntarily withdrawn from the market. Unless a formal decision
is taken in these cases, to prohibit or restrict the placing on the market of the product or to have it withdrawn from the
market, the safeguard clause procedure is not invoked. In case there is no compulsory measure; there is no need to
invoke the safeguard clause.

However, if an economic operator does not take adequate corrective action within the period indicated by a market
surveillance authority, the market surveillance authorities have to take all appropriate provisional measures to prohibit or
restrict the products being made available on their national market, to withdraw the product from that market or to
recall it.

7.4.2. THE APPLICATION OF SAFEGUARD MECHANISMS STEP BY STEP

7.4.2.1. Compulsory restrictive measure taken

The application of the safeguard clause requires that the competent national authority decides to restrict or forbid the
placing on the market and, possibly, the putting into service of the product, or has it withdrawn from the market. The
contents of the decision should relate to all products belonging to the same batch or series. It must also have binding
legal effect: it is followed by sanctions, if not respected, and can be subject to an appeals procedure. Court decisions,
which restrict the free movement of CE marked product within the scope of the relevant Union harmonisation legislation,
do not invoke the safeguard clause. However, where administrative proceedings initiated by the surveillance authority
must be, according to the national law, confirmed by a court, such court decisions are not excluded from the safeguard
clause procedure.

The findings that justify the national measure are established either by the market surveillance authority on its own
initiative or based on information received from a third party (such as consumers, competitors, consumer organisations,
labour inspectorates). Further, the national measure must be based on evidence (for example tests or examinations)
that constitutes sufficient proof of errors in the product design or the manufacture to indicate a foreseeable potential or
actual danger or other substantial non-compliance, even when the products are correctly constructed, installed,
maintained and used in accordance with their intended purpose or in a reasonably foreseeable way. There is a grey zone
between correct and incorrect maintenance and use, and it can be considered that, to a certain extent, products should
be safe, even if maintained and used for their intended purpose in an incorrect way that can reasonably be expected. In
evaluating this, the data supplied by the manufacturer on the labelling, in the instructions, in the users manual or in
promotion materials are to be taken into consideration.

The reason for taking restrictive measures may result, for instance, from differences or failures in the application of
essential requirements, incorrect application of harmonised standards or shortcomings in them. The surveillance
authority can add or specify other motives (for example failure to comply with good engineering practice) when invoking
the safeguard clause, provided that they are directly linked with these three reasons.

242 The safeguard clause procedures under the Union harmonisation legislation apply independently from RAPEX. Accordingly, RAPEX does not
necessarily have to come into play before the safeguard clause procedure is applied. However, the safeguard clause procedure has to be applied,
in addition to RAPEX, when a Member State takes a decision to permanently prohibit or restrict the free movement of harmonised products on the
basis of a danger or other serious risk presented by the product.
243 For more information, see Point 7.4.4.2 on Notification to the Commission

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Where non-compliance with harmonised standards that give a presumption of conformity is established, the
manufacturer, or the authorised representative, must be requested to provide evidence about compliance with essential
requirements. The decision of the competent authority to take corrective action must always be based on an established
non-compliance with the essential requirements.

The measures taken by authorities have to be proportionate with the seriousness of the risk and the non-compliance of
the product and have to be notified to the Commission.

7.4.2.2. Notification to the Commission

As soon as a competent national authority restricts or forbids the free movement of a product in such way that the
safeguard clause is invoked, the Member State must immediately notify244 the Commission indicating the reasons and
justification for the decision.

The information has to include all available details, in particular:

name and address of the manufacturer, the authorised representative, and in addition if necessary the
name and address of the importer or other person responsible for placing the product on the market;

the data necessary for the identification of the product concerned, the origin and the supply chain of the
product,

the nature of the risk involved and the nature and duration of the national measures taken

a reference to the Union harmonisation legislation, and in particular to the essential requirements, against
which the non-compliance has been established;

a comprehensive assessment and evidence to justify the measure (for example harmonised standards or
other technical specifications used by the authority, the test reports and identification of the testing
laboratory). In particular, the market surveillance authorities must indicate whether the non-compliance is
due to either:

a) failure of the product to meet requirements relating to the health or safety of persons or to other
aspects of public interest protection; or

b) shortcomings in the harmonised standards conferring a presumption of conformity.

a copy of the declaration of conformity;

the arguments put forward by the relevant economic operator;

the name and number of any notified body that intervened in the conformity assessment procedure, if
applicable.

7.4.2.3. Management of the safeguard process by the Commission

Where objections are raised against a measure taken by a Member State245, or where the Commission considers a
national measure to be contrary to Union harmonisation legislation, the Commission must without delay enter into
consultation with the Member States and the relevant economic operator or operators and must evaluate the national
measure. On the basis of the results of this evaluation, the Commission decides whether the national measure is justified
or not.

The Commission addresses its decision to all Member States and immediately communicates it to them and the relevant
economic operator or operators.

244 As far as the toys sector is concerned, in order to simplify the work of the national authorities and to foster the efficiency of the safeguard
procedure, the Commission accepted that information provided in notifications exchanged through the GRAS RAPEX IT system under Article 22 of
the Regulation (EC) No 765/2008 for products posing a serious risk and under Article 23 of the Regulation (EC) No 765/2008 for products posing a
non-serious risk serve also for the purpose of the safeguard clause procedure. The notifying Member State shall mention in the notification that
the information was submitted also for that purpose. Once this information is communicated to the Commission, RAPEX and safeguard clause
procedure apply independently in line with their respective objectives.
245 Union harmonisation legislation aligned to Decision No 768/2008/EC provides for a safeguard procedure which applies only in the event of
disagreement between Member States over measures taken by a Member State. The aim is to ensure that proportionate and appropriate
measures were taken when a non-compliant product is present in their territory and that similar approaches are taken in the different Member
States. While in the past a notification of a risk of a product was notified, Commission had to open a case and elaborate an opinion, now, this
burden has been removed and a safeguard case is only opened if a Member State or Commission objects to the measure taken by the notifying
authority. Where the Member States and the Commission agree as to the justification of a measure taken by a Member State, no further
involvement of the Commission is required, except where non-compliance can be attributed to shortcomings of a harmonised standard.

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If the national measure is considered justified, all Member States must take the measures necessary to ensure that the
non- compliant product is withdrawn from their market, and must inform the Commission accordingly. If the national
measure is considered unjustified, the Member State concerned must withdraw the measure.

Where the national measure is considered justified and the non-compliance of the product is attributed to shortcomings
in the harmonised standards, the Commission shall apply the procedure provided for in Article 11 of Regulation (EU) No
1025/2012 concerning the formal objection to harmonised standard.

Member States other than the Member State initiating the procedure must without delay inform the Commission and the
other Member States of any measures adopted and of any additional information at their disposal relating to the non-
compliance of the product concerned, and, in the event of disagreement with the notified national measure, of their
objections. Member States must ensure that appropriate restrictive measures are taken in respect of the product
concerned, such as withdrawal of the product from their market, without delay.

Where, within a certain period of time of receipt of the information, no objection has been raised by either a Member
State or the Commission in respect of a provisional measure taken by a Member State, that measure should be deemed
justified.

Conversely, should the Commission see no justification for the national action that invoked the safeguard clause, it will
ask the Member State to withdraw its action and take immediate appropriate steps to re-establish the free movement of
the products in question on its territory.

Whether the action taken by the Member State is considered justified or not, in either case, the Commission keeps the
Member States informed of the progress and the results of the procedure.

Once the decision is taken by the Commission, it can be legally challenged by Member States on the basis of Article 263
TFEU. The economic operator directly concerned by the Decision may also challenge it on the basis of article 263 TFEU.

If the initiating Member State does not withdraw the measure in case of non-justification, in this case, the Commission
will consider initiating the infringement procedure provided for by Article 258 TFEU.

7.5. COOPERATION AND EXCHANGE OF INFORMATION BETWEEN THE MEMBER

STATES AND THE EUROPEAN COMMISSION

7.5.1. COOPERATION AMONG MEMBER STATES

The cooperation between national market surveillance authorities is indispensable for the success of the market
surveillance policy of the Union as a whole.
The cooperation of Member States is facilitated by the European Commission.
The proper application of Union law depends on a smooth administrative cooperation to ensure uniform and efficient
enforcement of Union legislation in all Member States. The obligation to cooperate is in line with Article 20 of the Treaty
on European Union (TEU) which states that Member States must take all appropriate measures to fulfil their
obligations246, and with Article 24 of Regulation (EC) No 765/2008. Although technical harmonisation has created a
single market, where products move over national borders, market surveillance is carried out on a national basis.
Administrative cooperation mechanisms between nation- al surveillance authorities, therefore, need to be developed to
increase the efficiency of surveillance, to minimise the effect of different surveillance practices and to reduce the
overlapping of national surveillance operations. Cooperation between market surveillance authorities can also spread
good surveillance practice and techniques across the Union, as it allows national authorities to compare their methods
with those of other authorities, for example in the framework of comparisons and joint surveys or study visits. In
addition, cooperation can be useful for exchanging views and solving practical problems.

Administrative cooperation calls for mutual trust and transparency between national surveillance authorities. Member
States and the Commission need to be informed about the way enforcement of Union harmonisation legislation, in
particular market surveillance of products is organised throughout the single market. This includes information about
national authorities in charge of market surveillance for the different product sectors, and about national market

246 An explicit obligation for administrative cooperation is laid down in the Directives relating to pressure equipment and in vitro diagnostic medical
devices: Member States are required to take appropriate measures in order to encourage/ensure that the authorities responsible for implementing
the Directive cooperate with each other, and provide each other (and the Commission) with information in order to assist the functioning of the
Directive.

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surveillance mechanisms to clarify how monitoring of products placed on the market takes place and what corrective
actions and other activities the surveillance authority is entitled to use.

Transparency is also necessary regarding the national rules on confidentiality. For the achievement of effective market
surveillance in the Union, it is important that national surveillance authorities assist each other. On request, a national
authority should make information available and provide other assistance. Without prior request, a national authority
may consider sending to the other national authorities all relevant information concerning operations that constitute, or
are likely to constitute, breaches of Union harmonisation legislation, which may have an impact on the territory of other
Member States. In addition, the national authorities should communicate to the Commission any information they
consider relevant, spontaneously or in response to a reasoned request from the Commission. The Commission may then
communicate this information to the other national authorities when considered necessary.

Cooperation and mutual assistance are, in particular, necessary to ensure that action can be taken against all those who
are responsible for a non-compliant product being placed on the market. In such cases the authority of the Member
State, where the manufacturer, the authorised representative, or other responsible person is established, needs to be
contacted. This is to obtain information from these economic operators, for example to require the EU declaration of
conformity or some specified details from the technical documentation, or to request information concerning the
distribution chain. The Member State under whose jurisdiction the notified body operates (where applicable) needs to be
contacted as well. When a national authority acts due to information it has received from another national body, it
should report back to this authority on the outcome of the action.

Moreover, market surveillance would be more efficient, at the Union level, if the national surveillance authorities could
agree on how to allocate their resources in such a way that a maximum number of different product types could be
covered in each sector. To avoid duplication of product tests, or other investigations for market surveillance purposes,
national authorities should exchange a summary report of these tests. This can be done by using the Information and
Communication System for Market Surveillance ICSMS247. National surveillance authorities should also consider whether
or not there is a special need to carry out technical analyses or laboratory tests when another surveillance authority has
already done so, and the results are available to those authorities or may at their request be placed at their disposal248.
It might also be useful to exchange results of periodic inspections on equipment in service, to the extent that they
provide information on the compliance of products when they were placed on the market.

Information exchanged between national surveillance authorities has to be covered by professional confidentiality,
according to the principles of the national legal system in question, and it has to enjoy the protection extended to similar
information under national law. Where a Member States has rules permitting free access by persons to information held
by surveillance authorities, this fact must be revealed at the time of the request to another surveillance authority, or
during the exchange of information if no such request occurs. If the sending authority indicates that the information
involves matters of professional or commercial confidentiality, the receiving authority should ensure that this can be
provided for. Otherwise the sending authority is entitled to withhold the information. Coordination and exchange of
information between national surveillance authorities need to be agreed by the parties involved and taking into account
the needs of the sector concerned. The following principles could be taken into consideration, where appropriate:

appointing a national communication point or correspondent for every sector, which would coordinate
internally as appropriate;

agreeing about the types of cases for which the communication of surveillance information would serve a
useful purpose;

developing a common approach to issues such as the classification of risks and hazards and their coding;

identifying of the details which should be communicated in each case, including the request for further
information;

accepting the obligation to respond to enquiries within a given time scale249;

transmitting information (requests and responses), as simply as possible, by e-mail, or through a telematic
system operated by the Commission or an external body, and by using standard multi-language forms;

taking advantage of up-to-date data recording techniques so that enquiries can be easily undertaken and

treating the information received in complete confidence.

247 For ICSMS, see Point 7.5.3.

248 See Judgement of the Court, cases 272/80 and 25/88
249 An information request does not infringe the right of a national authority to take whatever measures are needed to ensure compliance with Union
harmonisation legislation within its jurisdiction.

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Cooperation between national administrations takes place in working groups set up under the Union harmonisation
legislation. Discussions mainly focus on interpretation issues, but questions related to market surveillance and
administrative cooperation are also dealt with. Administrative cooperation between national authorities carrying out
market surveillance is taking place in the following sectors: measuring instruments and non automatic weighing
instruments (WELMEC), low voltage equipment (LVD ADCO), Eco-Design ADCO Group, electromagnetic compatibility
(EMC administrative cooperation), machinery, medical devices (Vigilance Working Group and COEN Compliance and
Enforcement Group), PEMSAC (The Platform of European Market Surveillance Authorities for Cosmetics), Toy-ADCO (The
Administrative Cooperation Group of toys), telecommunications terminal equipment (TCAM), recreational craft, personal
protective equipment, machinery, ATEX equipment. There are also groups dealing with more horizontal issues such as
Prosafe (the product safety forum of Europe), the Expert Group on Internal Market for Products (IMP-MSG), a horizontal
committee where, for instance, general questions related to the implementation and enforcement of Union
harmonisation legislation, such as horizontal aspects of market surveillance, are discussed. The emergencies
committees, set up under the Directive on general product safety, regularly discusses administrative cooperation issues
of general interest.

7.5.2. RAPEX

RAPEX is EUs system for rapid exchange of information on dangers arising from the use of products.
Directive 2001/95/EC on general product safety provides a legal basis (article 12) for an information exchange system
for emergency situations. It is a general and horizontal system for the rapid exchange of information on serious risks
arising from the use of products (RAPEX)250.

RAPEX covers non-food consumer and professional products. It is applicable to non-harmonised products and products
covered by the Union harmonisation legislation alike251.

RAPEX works according to the detailed procedures laid down in the annex to the General Product Safety Directive and in
the RAPEX guidelines252.

With the entry into force of Regulation (EC) No 765/2008, the scope of the RAPEX system was extended to risks other
than those affecting health and safety (i.e. risks for the environment and in the work place, security risks) and also to
products intended for professional (as opposed to consumer) use. Therefore, the system was adapted. Member States
should ensure that products which present a serious risk requiring rapid intervention, including a serious risk the effects
of which are not immediate, are recalled, withdrawn or that their being made available on their market is prohibited, and
that the Commission is informed without delay through RAPEX under Article 22 of Regulation (EC) No 765/2008253.

On 16 December 2009, the Commission adopted Decision 2010/15/EU254 laying down the new guidelines for the
management of the RAPEX system. Since guidelines were written before 1 January 2010 they refer explicitly only to
notifications based on the General Product Safety Directive. Nevertheless they are the main reference also for
notifications based on Regulation (EC) No 765/2008 (see Article 22(4) therein) professional products and risks other
than health and safety.

The RAPEX procedure is as follows:

When a product (e.g. a toy, a childcare article or a household appliance) is found to be dangerous, the
competent national authority takes appropriate action to eliminate the risk. It can withdraw the product
from the market, recall it from consumers or issue warnings. The National Contact Point then informs the
European Commission (through IT system GRAS-RAPEX255) about the product, the risks it poses and the
measures taken by the authority to prevent risks and accidents.

250 The IT system is also known under the name GRAS-RAPEX.

251 In the field of medicinal products and medical devices, there is a specific information exchange system.
252 Adopted as Commission Decision 2010/15/EU of 16 December 2009 laying down guidelines for the management of the Community Rapid
Information System RAPEX established under Article 12 and of the notification procedure established under Article 11 of Directive 2001/95/EC
(the General Product safety Directive, OJEU L 22, 26.1.2010, p. 1.
253 Regulation (EC) No 765/2008 of the Parliament and of the Council of 9 July 2008 setting out the requirements for accreditation and market
surveillance relating to the marketing of products and repealing Regulation (EEC) No 339/93, OJ L 218, 13.8.2008.
254 Decision 2010/15/EU is available at: http://ec.europa.eu/consumers/safety/rapex/docs/rapex_guid_26012010_en.pdf
255 General Rapid Alert System for the RAPEX notifications. GRAS-RAPEX replaced RAPEX-REIS (Rapid Exchange Information System for RAPEX
notifications (in use since 2004) which was replaced by the new application GRAS-RAPEX) application and extended the scope of RAPEX to
professional products and to other risks than health and safety.

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 The European Commission disseminates the information that it receives to the National Contact Points of
all other EU countries. It publishes weekly overviews of products posing a serious risk and the measures
taken to eliminate the risks on the internet.

The National Contact Points in each EU country ensure that the authorities responsible check whether the
newly notified product is present on the market. If so, the authorities take measures to eliminate the risk,
either by requiring that the product is withdrawn from the market, by recalling it from consumers or by
issuing warnings.

The safeguard clause procedures under the Union harmonisation legislation apply in addition to RAPEX. Accordingly,
RAPEX does not necessarily have to come into play before the safeguard clause procedure is applied. However, the
safeguard clause procedure has to be applied, in addition to RAPEX, when the Member State takes a decision to
permanently prohibit or restrict the free movement of CE marked products on the basis of a danger or other serious risk
presented by the product.

7.5.3. ICSMS

ICSMS (Information and Communication System for Market Surveillance) is an IT tool that provides for a
comprehensive communication platform between all the market surveillance authorities.
ICSMS consists of an internal (accessible only to market surveillance authorities) and a public area.

7.5.3.1. Role

ICSMS offers fast and efficient communication means for market surveillance authorities to exchange information within
a short space of time. ICSMS allows information on non-compliant products (test results, product identification data,
photographs, economic operator information, risk assessments, accident information, information on measures taken by
surveillance authorities etc.) to be quickly and efficiently shared between authorities.

The aim is not only to avoid cases where an unsafe product taken off the market in one country to be on sale for a long
time in another country but mainly to have a market surveillance policy tool that allows to establish a co-operation
mechanism among authorities.

While being aware of the fact that the mere reliable exchange of information is crucial for the market surveillance, it
must be acknowledged that the added value of ICSMS stems from its capacity to be the platform for the implementation
of the European market surveillance policy.

In this respect whenever a national authority wants to exchange information about a product under investigation with
other authorities in order to share resources (e.g. for product checks), carry out common actions or consult other
authorities, it must input into ICSMS the relevant information. This must be done as early as possible and certainly well
before the decision to adopt measures for products found to present a risk. E.g. if a national authority cannot determine
the level of the risk presented by a relevant product and carries out investigations, it must use ICSMS in order to
communicate with the competent authorities of the other Member States.

Thus the ultimate role of ICSMS is to help the European Union to fulfil one of its major political objectives; i.e. to ensure
reliability and coherence in the implementation and enforcement of the European legislation) in order for operators and
citizens to benefit from the original intention of full access to the Internal Market.

In particular ICSMS helps market surveillance authorities to:

proceed to quick and in-time exchange of information on market surveillance measures;

coordinate their activities and inspections more effectively, especially by focusing on products which have
not been inspected or tested yet;

share resources and have thus more time to concentrate on other products which have yet to be tested;

carry out wide-scale market interventions wherever products of a dubious nature are concerned using the
latest information and avoid thus duplicate and multiple inspections;

elaborate best practices;

ensure that market surveillance is efficient and of even rigour in all Member States and avoid thus
distortion to competition;

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 establish an encyclopaedia of EU market surveillance intelligence.

7.5.3.2. Structure

The internal area is destined for market surveillance authorities, customs authorities and the EU. It contains all
information available (product description, test results, measures taken etc.). Only ICSMS account holders may access
this area

The public area is destined for consumers, users and manufacturers. The information which is visible to the public
provides only the data, which reference the product and its non-compliance and not any internal documents (i.e.
information exchange between authority and importer/manufacturer).

ICSMS enables specific searches for non-compliant products. Confidentiality aspects are protected by a system of access
authorisations.

Each market surveillance authority can input data about investigated products, which are not already in the database
and add information (e.g. additional tests results, measures taken) to an already existing product information file.

The Commission ensures the proper functioning of ICSMS. The use of ICSMS is free of charge.

7.5.4. MEDICAL DEVICES: VIGILANCE SYSTEM

A specific vigilance system applies in the case of medical devices.

Risks posed by medical devices have necessitated a comprehensive monitoring system whereby all serious product
incidents will be reported256. The medical devices vigilance system applies to all incidents which might lead to, or might
have led to, the death of a patient or a user, or to a serious deterioration in their state of health, and which result from:

any malfunction or deterioration in the characteristics or performance of a device;

any inadequacy in the labelling or the instructions for use; or

any technical or medical reason in relation to the characteristics or performance of a device, and which
leads the manufacturer to systematically recall all devices of the same type.

The manufacturer is responsible for activating the vigilance system and must, accordingly, inform the surveillance
authority about incidents that invoke it. After the notification, the manufacturer is obliged to make investigations, send a
report to the surveillance authority and consider, in collaboration with the authority, what action should be taken.

The manufacturers notification is followed by an assessment carried out by the surveillance authority, if possible
together with the manufacturer. After the assessment, the authority must immediately inform the Commission, and the
other Member States, of the incidents for which relevant measures have been taken or are contemplated. The
Commission may then take any steps to coordinate, facilitate and support measures taken by the national surveillance
authorities when dealing with the same type of incidents, or, if necessary, take measures at Union level (for example
envisaging the re-classification of the device). A databank containing, among other information, data obtained in
accordance with the vigilance system will be set up and made accessible to the competent authorities. The vigilance
system is different from the safeguard clause procedure, since it requires notification even if the manufacturer takes the
necessary measures on a voluntary basis. Nevertheless, when applying the vigilance system the surveillance authority is
also obliged to adopt a restrictive measure vis--vis non-compliant CE marked products, if the conditions for invoking the
safeguard clause apply and, accordingly, notify this measure following the safeguard clause procedure. However, the
vigilance system does not necessarily have to come into play before the safeguard clause procedure is applied.

256 See Directives relating to active implantable medical devices, medical devices and in vitro diagnostic medical devices.

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8. FREE MOVEMENT OF PRODUCTS WITHIN THE EU257

8.1. FREE MOVEMENT CLAUSE

The objective of eliminating trade barriers among Member States and of strengthening the free movement of products is
stated by a free movement clause, inserted in Union harmonisation legislation, which guarantees the free movement of
products complying with the legislation. Free movement clauses are provisions inserted in EU legislative acts which
expressly prevent the Member States from taking more restrictive measures on a matter, if that matter fulfils the
requirements of the law in question. Therefore, Member States cannot impede the making available on the market of a
product which complies with all the provisions of sectoral harmonisation legislation.

The conformity to all the obligations incumbent on manufacturers by virtue of Union harmonisation legislation is
symbolised by the CE marking. Member States must presume that products bearing the CE marking comply with all the
provisions of the applicable legislation providing for its affixing. Accordingly, Member States may not prohibit, restrict or
impede the making available on the market in their territory of products bearing the CE marking, unless the provisions
relating to CE marking are incorrectly applied.

8.2. LIMITS AND RESTRICTIONS

The Union harmonisation legislation is designed to ensure free movement of products that comply with the high level of
protection laid down in the applicable legislation. Therefore, Member States may not prohibit, restrict or impede the
making available of such products. However, Member States are allowed to maintain or adopt, in compliance with the
Treaty (in particular Articles 34 and 36 TFEU), additional national provisions regarding the use of particular products
which are intended for the protection of workers or other users, or the environment. Such national provisions may
neither require modification of a product manufactured in accordance with the provisions of the applicable legislation,
nor influence the conditions for making it available.

A limitation to the free movement of product might be imposed in the case of non-compliance of a product with the
essential or other legal requirements. Besides that, it may be the case that products complying with the requirements of
harmonised legislation present, nonetheless, a risk to the health or safety of persons or to other aspects of public
interest protection. In this case, Member States must require the relevant economic operator to take corrective actions.
It is possible, therefore, to limit the free movement of a product not only in case of non-compliance of the product with
the requirements set up by the relevant legislation but also in the case of compliance when the essential or other
requirements do not entirely cover all of the risks related to the product. 258

257 This Chapter deals only with products subject to Union harmonisation legislation. The free movement is products not subject to Union
harmonisation legislation is dealt by the Guide to the application of Treaty provisions governing the free movement of goods, available at:
http://ec.europa.eu/enterprise/policies/single-market-goods/files/goods/docs/art34-36/new_guide_en.pdf
258 A more detailed description of the procedures to be followed in case of products presenting a risk to the health or safety of persons or to other
aspects of public interest protection is provided in chapter 7.

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9. INTERNATIONAL ASPECTS OF THE EU LEGISLATION ON
PRODUCTS
In its relations with third countries the EU, among other things, endeavours to promote international trade in regulated
products. Conditions for open trade include compatibility of approach, coherence of regulations and standards,
transparency of rules, appropriate levels and means of regulation, impartiality in certification, compatibility of market
surveillance measures and supervision practices, and an appropriate level of technical and administrative infrastructure.

Accordingly, depending on the status of the above conditions, a broad variety of measures can be applied in order to
facilitate trade. The expansion of the single market of products is pursued through several international legal
instruments that enable the achievement of appropriate levels of cooperation, convergence or harmonisation of
legislation and thus facilitate the free movement of goods. These instruments include:

full integration of the EEA EFTA countries in the internal market by virtue of the EEA agreement259,

alignment of the legislative system and infrastructure of the Candidate countries with those of the EU

similar alignment by Neighbouring countries by conclusion of bilateral Agreements on conformity

assessment and acceptance of industrial products (ACAAs),

conclusion of bilateral (inter-governmental) Mutual Recognition Agreements (MRAs) for conformity

assessment, certificates and marking, which are intended to reduce the costs of testing and certification in
other markets, and

finally, reliance on WTO Agreement on Technical Barriers to Trade260.

9.1. AGREEMENTS ON CONFORMITY ASSESSMENT AND ACCEPTANCE (ACAAS)

Agreements on Conformity Assessment and Acceptance are established between the Union and the government of EU
Neighbouring countries.
The European Union has always been at the forefront of support for international co-operation regarding the areas of
technical regulations, standards, conformity assessment and the elimination of technical barriers to trade for products.
Within the framework of the European Neighbourhood Policy, the European Commission has made clear its intention to
intensify cooperation with the EUs eastern and southern neighbours in the areas of trade, market access and regulatory
structures.

The use of the Union system of standardisation and conformity assessment by third countries is designed to facilitate
trade and market access in both directions.

Agreements on Conformity Assessment and acceptance of industrial products are intended to be established between
the Union and the government of EU Neighbouring countries (Mediterranean Algeria, Egypt, Israel, Jordan, Lebanon,
Morocco, Palestinian Authority, Tunisia, - and Eastern Armenia, Azerbaijan, Belarus, Georgia, Moldova, Ukraine).

This mutual recognition of equivalence in technical regulation, standardisation and conformity assessment on which are
based these agreements operates on the basis of the EU acquis that has been transposed by the partner country, in the
same way as it would apply to products placed on the market of a Member State. It allows industrial products covered
by it and attested as compliant according to the procedures in the European Union to be placed on the market of the
partner country without having to undergo any further approval procedures, and vice versa.

It requires the prior full alignment of the partner countrys legal framework on EU legislation and standards and the
upgrading of their implementing infrastructure on the model of the EU system, in relation to standardisation,
accreditation, conformity assessment, metrology and market surveillance.

ACAAs consist of a framework agreement and one or more annexes, setting out the products covered, and the means
adopted to extend the benefit of trade in that sector. The framework agreement provides for two mechanisms, (a) the
recognition of equivalence in technical regulation, standardisation and conformity assessment for industrial products
subject to equivalent regulation in Union law and the national law of the partner country, and (b) where there is no
European technical legislation applicable to relevant products, for the mutual acceptance of industrial products that fulfil

259 or the EEA Agreement, see Point 2.8.2.

260 The issues related to the WTO agreement are beyond the scope of the Guide.

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the requirements to be lawfully placed on the market in one of the Parties. More sectoral annexes can be added
successively.

A first ACAA entered into force in January 2013 with Israel on pharmaceutical products. At the time of writing, other
Mediterranean partners are finalising the preparatory work for launching negotiations in some New Approach sectors
(electrical products, construction materials, toys, gas appliances and pressure equipment).

9.2. MUTUAL RECOGNITION AGREEMENTS (MRAS)

Mutual recognition agreements are established between the Union and the government of third countries, which
are on a comparable level of technical development and have a compatible approach concerning conformity
assessment.
These agreements are based on the mutual acceptance of certificates, marks of conformity and test reports
issued by the conformity assessment bodies of either party in conformity with the legislation of the other party.

9.2.1. MAIN CHARACTERISTICS

One of the instruments to promote international trade of regulated products is the conclusion of mutual recognition
agreements (MRAs) on the basis of Article 207 and 218 TFEU. MRAs are agreements established between the Union and
the third countries for the purpose of mutual recognition of conformity assessment of regulated products.

MRAs are designed so that each party accepts the reports, certificates and marks that are in accordance with its own
legislation delivered in the partner country. These are drawn up and issued by bodies that the other party has
designated under the MRA for assessing conformity in the field(s) covered by the MRA. This can be achieved, because
MRAs include all the conformity assessment requirements of the parties necessary to obtain full market access, and the
products are evaluated in the country of production against the regulatory requirements of the other party. These are
usually referred to as Traditional MRAs.

MRAs cover the entire territory of the parties in order to guarantee, in particular in States with a federal structure, the
full free movement of products certified to be in conformity. As a general rule, MRAs are limited to products that have
their origin on the territory of either party.

MRAs apply to one or more categories of products or sectors falling within the regulated field (they are covered by Union
harmonisation legislation in force) and, in certain cases, by non-harmonised national law. In principle MRAs should cover
all the industrial products for which the regulations of at least one of the parties require third party conformity
assessment.

MRAs comprise a framework agreement and sectoral annexes. The framework agreement lays down the essential
principles of a traditional agreement. Sectoral annexes specify, in particular, the scope and coverage, regulatory
requirements, the list of designated conformity assessment bodies, the procedures and authorities responsible for
designating these bodies and, if applicable, transitional periods. More sectoral annexes can be added successively.

MRAs are not based on the necessity to mutually accept other partys standards or technical regulations, or to consider
the legislation of the two parties as equivalent. However, MRAs can pave the way towards a harmonised system of
standardisation and certifications of the parties. Nevertheless, the two legislations are, as a rule, deemed to ensure a
comparable level regarding the protection of health, safety, environment or other public interests. Moreover, MRAs
increase the transparency of the regulatory systems, since the different systems are shown to other countries and they
have to demonstrate coherence. Once established, the MRA needs to be maintained, for example by keeping lists of
recognised certification bodies, and the standards or rules against which they must certify.

The benefits of the MRA arise from removal of duplicated inspection or certification. Where a product intended for two
markets may still have to be assessed twice (when technical requirements or standards are different), the assessment
would be cheaper when carried out by the same body. The time to market is reduced since contacts between the
manufacturer and the conformity assessment body, and a single assessment, speed up the process. Even where the
underlying regulations are harmonised, for example on an international standard, the need for recognition of certificates
remains, and in such cases the benefit will be clear: the product is assessed once against the commonly accepted
standard instead of twice.

Currently there are MRAs into force with Australia, New Zealand, the United States, Canada, Japan and Switzerland.

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The above agreements are concluded in some specific sectors which might vary from one country to another. More
details on the agreements can be found at the following address:

http://ec.europa.eu/enterprise/policies/single-market-goods/international-aspects/mutual-recognition-
agreement/index_en.htm

The bodies designated under MRAs figure in a dedicated part of NANDO.

9.2.2. EU-SWISS MRA

The MRA concluded with Switzerland which entered into force on 1 June 2002 (OJ L114 of 30/04/2002) is a
comprehensive agreement based on the equivalence of the legislation of the EU and Switzerland261. It covers the
recognition of conformity assessments irrespective of the origin of the products. This type of MRA agreement is usually
referred to as an Enhanced MRA. However, the case of Switzerland remains quite unique.

The provisions of the Agreement and the harmonisation of Swiss technical regulations with those of the EU ensure
seamless market access for EU products on the Swiss market, and vice versa for Swiss products on EU/EEA market.
However, despite the MRA, there is no customs union between the EU and Switzerland.

According to the Agreement, the Swiss Accreditation Service (SAS) is a full member of European co-operation for
Accreditation (EA) and is signatory of all mutual recognition agreements with the EA. In the area of standardisation,
Switzerland is full member of CEN, CENELEC and ETSI and participates actively in the work of the European
standardisation.

Furthermore, an EU conformity assessment body is allowed to issue certificates in the EU according to EU legislation,
which is deemed equivalent to that of Switzerland. The same applies conversely to the Swiss conformity assessment
bodies. Thus, certificates issued by Swiss conformity assessment bodies accredited by SAS for product covered by the
MRA should be deemed equivalent to those issued by conformity assessment bodies established in the EU.

This was only possible because, on the one hand, Switzerland has an existing technical infrastructure (e.g. the public or
private institutions dealing with standards, accreditation, conformity assessment, market surveillance and consumer
protection) which is equally developed and deemed equivalent to the one existing in the EU. On the other hand,
Switzerland has chosen to modify its legislation in the sectors covered by the agreement, in order to align it with the one
of the Union. Furthermore, it has committed to maintain its legislation aligned whenever amendments to it are
introduced by the Union.

The so called Enhanced MRA agreement with Switzerland currently covers twenty product sectors: Machinery, Personal
Protective Equipment (PPE), Safety of Toys, Medical Devices, Gas Appliances and Boilers, Pressure Equipment,
Telecommunications Terminal Equipment, Equipment and Protective Systems intended for use in potentially explosive
atmosphere (ATEX), Electrical Safety and Electromagnetic Compatibility (EMC), Construction Plant and Equipment,
Measuring Instruments and Pre-packages, Motor Vehicles, Agricultural and Forestry Tractors, Good Laboratory Practice
(GLP), Good Manufacturing Practice (GMP) Inspection and Batch Certification, Construction products, Lifts, Biocidal
Products, Cableways installations and Explosives for civil use.

A parallel MRA covering exactly the same scope has been concluded between the EEA EFTA States and Switzerland
(Annex I to the EFTA Vaduz Convention which entered into force on 1 June 2002), ensuring a homogeneous market
access throughout the EU internal market, the EEA and Switzerland.

9.2.3. EEA EFTA STATES: MUTUAL RECOGNITION AGREEMENTS AND AGREEMENTS

ON CONFORMITY ASSESSMENT AND ACCEPTANCE

The mandate from the Council to the Commission to negotiate mutual recognition agreements and Agreements on
conformity assessment and acceptance of industrial products indicated the objective that the third countries concerned
will conclude with the EEA EFTA States parallel agreements equivalent to those to be concluded with the Union, and
which will, possibly have the same date for entry into force.

The system of parallel agreements formally grants the third country concerned the same market access throughout the
European Economic Area for products covered by the mutual recognition agreements or Agreements on conformity

261 The full text of the MRA EU-Switzerland and specific provisions may be found on the homepage of the Commission:
http://ec.europa.eu/enterprise/policies/single-market-goods/international-aspects/mutual-recognition-agreement/switzerland/index_en.htm

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assessment and acceptance of industrial products. As to the practical implementation of these agreements, common
sessions of the Joint Committee meetings with the third country concerned will be arranged.

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10. ANNEXES

10.1. ANNEX 1 EU LEGISLATION REFERRED TO IN THE GUIDE (NON-EXHAUSTIVE LIST)

Number
Horizontal Union harmonisation Act Reference in the OJEU
(amendment)
Regulation (EC) No 765/2008 of the European Parliament and of the Council of 9 July 2008 setting
out the requirements for accreditation and market surveillance relating to the marketing of products 765/2008 OJ L 218/30 of 13/08/2008
and repealing Regulation (EEC) No 339/93
Decision No 768/2008/EC of the European Parliament and of the Council of 9 July 2008 on a
768/2008/EC OJ L 218/82 of 13/08/2008
common framework for the marketing of products
Regulation (EC) No 764/2008 of the European Parliament and of the Council of 9 July 2008 laying
down procedures relating to the application of certain national technical rules to products lawfully 764/2008 OJ L 218/21 of 13/08/2008
marketed in another Member State and repealing Decision No 3052/95/EC
Council Directive 85/374/EEC of 25 July 1985 on the approximation of the laws, regulations and 85/374/EEC OJ L 210 of 07/08/1985
administrative provisions of the Member States concerning liability for defective products (1999/34/EC) (L 141/20 of 04/06/1999)
Directive 2001/95/EC of the European Parliament and of the Council of 3 December 2001 on
2001/95/EC OJ L 11 of 15/01/2002
General Product Safety
Regulation (EU) No 1025/2012 of the European Parliament and of the Council of 25 October 2012
1025/2012 OJ L 316/12 of 14/11/2012
on European standardisation

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Sectoral Union harmonisation Act Number Reference in the OJEU
(amendment)
Council Directive of 19 February 1973 on the harmonisation of the laws of Member States relating 73/23/EEC OJ L 77 of 26/03/73
to electrical equipment designed for use within certain voltage limits 93/68/ OJ L 220 of 30/08/93
2006/95/EC OJ L 374 of 27/12/06
(OJ L 181 of 04/07/73)
Directive 2009/48/EC of the European Parliament and of the Council of 18 June 2009 on the safety 2009/48/EC OJL 170/1 of 30/06/2009
of toys
Council Directive 89/336/EEC of 3 May 1989 on the approximation of the laws of the Member 89/336/EEC 92/31/ OJ L 139 of 23/05//89
States relating to electromagnetic compatibility EEC 93/68/ OJ L 126 of 12/05/92
2004/108/EC OJ L 220 of 30/08/93
(98/1/) OJ L 390 of 31/12/04
(OJ L 74 of 12/03/98)
(OJ L 144 of 27/05/89)
Directive of the European Parliament and of the Council of 22 June 1998 on the approximation of 98/37/EC OJ L 207 of 23/07/98
the laws of the Member States relating to machinery 98/79/EC OJ L 331 of 07/12/98
(OJ L 16 of 21/01/99)
Council Directive of 21 December 1989 on the approximation of the laws of the Member States 89/686/EEC 93/68/ OJ L 399 of 30/12/89
relating to personal protective equipment 93/95/ OJ L 220 of 30/08/93
96/58/ OJ L 276 of 09/11/93
OJ L 236 of 18/09/96
Directive 2009/23/EC of the European Parliament and of the Council of 23 April 2009 on non- 90/384/EEC 93/68/ OJ L 189 of 20/07/90
automatic weighing instruments 2009/23/EC OJ L 220 of 30/08/93
OJ L 122 of 16/05/09
(OJ L 258 of 22/09/90)
Directive 2004/22/EC of the European Parliament and of the Council of 31 March 2004 on 2004/22/EC OJ L 135/1 of 30/04/2004
measuring instruments
Council Directive 93/42/EEC of 14 June 1993 concerning medical devices 93/42/EEC OJ L 169 of 12/07/93
98/79/ OJ L 331 of 07/12/98
2000/70/EC OJ L 313 of 13/12/00
2001/104/EC OJ L 6 of 10/01/02
2007/47/EC OJ L 247 of 21/09/07
(OJ L 323 of 26/11/97)
(OJ L 61 of 10/03/99)
Council Directive of 20 June 1990 on the approximation of the laws of the Member States relating to 90/385/EEC OJ L 189 of 20/07/90
active implantable medical devices 93/42/ OJ L 169 of 12/07/93
93/68/ OJ L 220 of 30/08/93
(OJ L 7 of 11/01/94)
(OJ L 323 of 26/11/97)
Directive 98/79/EC of the European Parliament and of the Council of 27 October 1998 on in vitro 98/79/EC OJ L 331 of 07/12/98
diagnostic medical devices (OJ L 22 of 29/01/99)
(OJ L 74 of 19/03/99)

113
Sectoral Union harmonisation Act Number Reference in the OJEU
(amendment)
Council Directive 90/396/EEC of 29 June 1990 on the approximation of the laws of the Member 90/396/EEC 93/68/ OJ L 196 of 26/07/90
States relating to appliances burning gaseous fuels 09/142/EC OJ L 220 of 30/08/93
OJ L 330 of 16/12/09
Council Directive 92/42/EEC of 21 May 1992 on efficiency requirements for new hot-water 92/42/EEC 93/68/ OJ L 167 of 22/06/92
boilers fired with liquid or gaseous fuels OJ L 220 of 30/08/93
(OJ L 195 of 14/07/92)
(OJ L 268 of 29/10/93)
Council Directive of 5 April 1993 on the harmonisation of the provisions relating to the placing on the 93/15/EEC OJ L 121 of 15/05/93
market and supervision of explosives for civil uses (OJ L 79 of 07/04/95)
Directive 2007/23/EC of the European Parliament and of the Council of 23 May 2007 on the placing 2007/23/EC OJ L 154/1 of 14/06/2007
on the market of pyrotechnic articles
Directive 94/9/EC of the European Parliament and the Council of 23 March 1994 on the 94/9/EC OJ L 100 of 19/04/94
approximation of the laws of the Member States concerning equipment and protective systems (OJ L 257 of 10/10/96)
intended for use in potentially explosive atmospheres
Directive 94/25/EC of the European Parliament and of the Council of 16 June 1994 on the 94/25/EC 03/44/EC OJ L 164 of 30/06/94
approximation of the laws, regulations and administrative provisions of the Member States relating OJ L 214 of 26/08/03
to recreational craft (OJ L 127 of 10/06/95)
(OJ L 17 of 21/01/97)
European Parliament and Council Directive 95/16/EC of 29 June 1995 on the approximation of the 95/16/EC OJ L 213 of 07/09/95
laws of the Member States relating to lifts
Directive 2000/9/EC of the European Parliament and of the Council of 20 March 2000 relating to 2000/9/EC OJ L 106/21 of 03/05/2000
cableway installations designed to carry persons
Directive 97/23/EC of the European Parliament and of the Council of 29 May 1997 on the 97/23/EC OJ L 181 of 09/07/97
approximation of the laws of the Member States concerning pressure equipment (OJ L 265 of 27/09/97)
Directive 2009/105/EC of the European Parliament and of the Council of 16 September 2009 2009/105/EC OJ L 264/12 of 8/10/2009
relating to simple pressure vessels
Directive 2010/35/EU of the European Parliament and of the Council of 16 June 2010 on 2010/35/EC OJ L 165/1 of 30/06/2010
transportable pressure equipment
Council Directive of 20 May 1975 on the approximation of the laws of the Member States relating 75/324/EEC OJ L 147 of 09/06/1975
to aerosol dispensers 94/1/EC OJ L 23/28 of 28/01/1994
2008/47/EC OJ L 96 of 9/04/2008
Directive 99/5/EC of the European Parliament and of the Council relating to radio equipment and 99/5/EC OJ L 91 of 07/04/99
telecommunications terminal equipment and the mutual recognition of their conformity
Directive 2009/125/EC of the European Parliament and of the Council of 21 October 2009 2009/125/EC OJ L 285/10 of 31/10/2009
establishing a framework for the setting of ecodesign requirements for energy-related products

114
Sectoral Union harmonisation Act Number Reference in the OJEU
(amendment)
Directive 97/68/EC of the European Parliament and of the Council on the approximation of the 97/68/EC OJ L 59 of 27/02/1998
laws of the Member States relating to measures against the emission of gaseous and particulate 2002/88/EC OJ L 35/28 of 11/02/2003
pollutants from internal combustion engines to be installed in non-road mobile machinery 2004/26/EC OJ L 146/1 of 30/04/2004
2006/105/EC OJ L 368 of 20/12/2006
2010/26/EU OJ L 86/29 of 01/04/2010
2011/88/EU OJ L 350/1 of 23/11/2011
2012/46/EU OJ L 353/80 of 21/12/2012
Directive 2000/14/EC of the European Parliament and of the Council of 8 May 2000 on the 2000/14/EC OJ L 162 of 03/07/2000
approximation of the laws of the Member States relating to the noise emission in the 2005/88/EC OJ L 344 of 27/12/2005
environment by equipment for use outdoors 219/2009 OJ L 87 of 31/03/2009
Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011 on the 2011/65/EU OJ L 174 of 1/07/2011
restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS)
Directive 2012/19/EU of the European Parliament and of the Council of 4 July 2012 on waste 2012/19/EU OJ L 197/38 of 24/07/2012
electrical and electronic equipment (WEEE)
Council Directive 96/98/EC of 20 December 1996 on marine equipment 96/98/EC OJ L 46 of 17/02/1997
(OJ L 246 of 10/09/1997)
(OJ L 241 of 29/08/1998)
Council Directive 2008/57/EC of 17 June 2008 on the interoperability of the rail system 2008/57/EC OJ L 191/1 of 18/07/2008
within the Community 2009/131/EC OJ L 273/12 of 17/10/2009
2011/18/EU OJ L 57/21 of 02/03/2013
2013/9/EU OJ L 68/55 of 12/03/2013
European Parliament and Council Directive 94/62/EC of 20 December 1994 on packaging and 94/62/EC OJ L 365 of 31/12/1994
packaging waste 2004/12/EC OJ L 47 of 18/02/2004
2005/20/EC OJ L 70 of 16/03/2005
Regulation (EC) No 552/2004 of the European Parliament and of the Council of 10 March 2004 on 552/2004 OJ L 96 of 31/03/2004
the interoperability of the European Air Traffic Management network 1070/2009 OJ L300 of 14/11/2009
Directive 2010/30/EU of the European Parliament and of the Council of 19 May 2010 on the indication 2010/30/EU OJ L 153/1 of 18/06/2010
by labelling and standard product information of the consumption of energy and other resources by
energy-related products

115
10.2. ANNEX 2 ADDITIONAL GUIDANCE DOCUMENTS

Guidance documents from the Expert Group on Toy Safety:

http://ec.europa.eu/enterprise/sectors/toys/documents/guidance/index_en.htm

Measuring instruments and non-automatic weighing instruments:

http://ec.europa.eu/enterprise/sectors/legal-metrology-and-prepack/documents/guidance-documents/index_en.htm

Chemicals:
http://echa.europa.eu/support/guidance

Low Voltage Directive - Guidelines on application and recommendations:

http://ec.europa.eu/enterprise/sectors/electrical/documents/lvd/guidance/index_en.htm

Electromagnetic Compatibility (EMC) Guidance:

http://ec.europa.eu/enterprise/sectors/electrical/documents/emc/guidance/index_en.htm

Radio and telecommunications terminal equipment (R&TTE) Guidance:

http://ec.europa.eu/enterprise/sectors/rtte/documents/guidance/index_en.htm

Medical Devices Interpretative documents:

http://ec.europa.eu/health/medical-devices/documents/interpretative-documents/index_en.htm

Frequently Asked Questions on the Construction Products Regulation (CPR):

http://ec.europa.eu/enterprise/sectors/construction/faq/index_en.htm

Automotive industry - Frequently asked questions:

http://ec.europa.eu/enterprise/sectors/automotive/faq/index_en.htm

RoHS 2 - Frequently asked questions:

http://ec.europa.eu/environment/waste/rohs_eee/events_rohs3_en.htm

Pressure Equipment Directive (PED): guidelines:

http://ec.europa.eu/enterprise/sectors/pressure-and-gas/documents/ped/guidelines/index_en.htm

Machinery - Guidance Documents:

http://ec.europa.eu/enterprise/sectors/mechanical/documents/guidance/machinery/index_en.htm

Directive on cableways - Guide to application:

http://ec.europa.eu/enterprise/sectors/mechanical/documents/guidance/cableways/index_en.htm

Directive on lifts - Guide to application:

http://ec.europa.eu/enterprise/sectors/mechanical/documents/guidance/lifts/index_en.htm

Directive on Personal Protective Equipment - Guide to application:

http://ec.europa.eu/enterprise/sectors/mechanical/documents/guidance/personal-protective-equipment/index_en.htm

Directive on the noise emission in the environment by equipment for use outdoors - Guide to application, publications
and studies:
http://ec.europa.eu/enterprise/sectors/mechanical/documents/guidance/noise-emissions/index_en.htm

Guidelines on the application of Directive 94/9/EC of 23 March 1994 on the approximation of the laws of the Member
States concerning equipment and protective systems intended for use in potentially Explosive Atmospheres (Fourth
edition September 2012 ):
http://ec.europa.eu/enterprise/sectors/mechanical/documents/guidance/atex/application/index_en.htm

Healthcare industries - Frequently asked questions:

http://ec.europa.eu/enterprise/sectors/healthcare/faq/index_en.htm

116
 Guide to the practical application of the General Product Safety Directive:
http://ec.europa.eu/consumers/safety/prod_legis/index_en.htm

RAPEX Guidelines:
http://ec.europa.eu/consumers/safety/rapex/index_en.htm

European standards General framework:

http://ec.europa.eu/enterprise/policies/european-standards/standardisation-policy/general-framework/index_en.htm

117
10.3. ANNEX 3 USEFUL WEB ADDRESSES

Single Market for Goods

http://ec.europa.eu/enterprise/policies/single-market-goods/index_en.htm

Internal Market for products

http://ec.europa.eu/enterprise/policies/single-market-goods/internal-market-for-products/index_en.htm

European standards
http://ec.europa.eu/enterprise/policies/european-standards/index_en.htm

Standardisation in the European internal market - how to access European standards and standards activities on the
web:
http://www.NewApproach.org

Rapid Alert System for non-food products posing a serious risk (RAPEX)
http://ec.europa.eu/consumers/safety/rapex/index_en.htm

118
10.4. ANNEX 4 CONFORMITY ASSESSMENT PROCEDURES (MODULES FROM DECISION NO 768/2008/EC)
Modules
A (Internal production control)
Design + Production
The manufacturer carries out himself all
checks in order to ensure the conformity of
the products to the legislative requirements
(no EC-type)
A1 (Internal production control plus supervised
product testing)
Design + Production
A + tests on specific aspects of the product
A2 (Internal production control plus supervised
product checks at random intervals)
Design + Production
A + product checks at random intervals
Manufacturer
draws up the technical documentation
ensures compliance of the manufactured
products to the legislative requirements
draws up the technical documentation
ensures compliance of the manufactured
products to the legislative requirements
carries out tests or has tests carried out on
his behalf on one or more specific aspects
of the product. In this respect and at his
choice tests are
carried out either by an accredited in-house
body or under the responsibility of a
notified body chosen by the manufacturer
where the tests are carried out under
the responsibility of a notified body, he
shall, under the responsibility of the notified
body, affix the notified bodys identification
number during the manufacturing process
draws up the technical documentation
ensures compliance of the manufactured
products to the legislative requirements
lodges an application for product checks
with a single body of his choice
where the tests are carried out by a
notified body, he shall, under the
responsibility of the notified body, affix the
notified body's identification number during
the manufacturing process
Manufacturer or Authorised representative
affixes the CE Marking
draws up a written declaration of
conformity and keeps it together with the
technical documentation and other relevant
information at the disposal of the national
authorities
affixes the CE Marking
draws up a written declaration of
conformity and keeps it together with the
technical documentation, the decision of
the (notified or in-house accredited) body
and other relevant information at the
disposal of the national authorities
affixes the CE Marking
draws up a written declaration of
conformity and keeps it together with the
technical documentation, the decision of
the (notified or in-house accredited) body
and other relevant information at the
disposal of the national authorities
Conformity assessment body
No involvement of conformity assessment body.
The manufacturer carries out himself all checks a
notified body would do
Either notified body or in-house accredited body
(manufacturers choice)*:
A) In-house accredited body
carries out tests on one or more specific
aspects of the product
keeps record of its decisions and other
relevant information
informs authorities and the other bodies
about the examinations it has performed
B) Notified Body
supervises and assumes responsibility
for tests carried out by the manufacturer or
on his behalf on one or more specific
aspects of the product
keeps record of its decisions and other
relevant information
informs authorities and the other bodies
about the examinations it has performed
Either notified body or in-house accredited
body(manufacturers choice )*:
carries out product checks at random
intervals determined by the body
keeps record of its decisions and other
relevant information
informs authorities and the other bodies
about the examinations it has performed
119
Modules
B (EC-type examination)
Design
C (Conformity to EC-type based on internal
production control)
Production (follows B)
The manufacturer carries out himself all
checks to ensure the conformity of the
products to the EC-type.
Manufacturer
draws up the technical documentation
ensures the conformity of the specimen(s)
to the legislative requirements
Remark: As module B covers only the
design phase, the manufacturer does
not draft any declaration of conformity and
may not affix the notified bodys
identification number to the product
ensures compliance of the manufactured
products to the approved (under module B)
EC-type and the legislative requirements
Manufacturer or Authorised representative
lodges an application for EC-type
examination with a single notified
body of his choice keeps the technical
documentation and the EC-type
examination certificate and other relevant
information at the disposal of the
national authorities
informs the notified body of all
modifications to the approved type
affixes the CE Marking
draws up a written declaration of
conformity and keeps it together with the
technical documentation of the approved
type (established under module B) and
other relevant information at the disposal of
the national authorities
Conformity assessment body
Notified Body
examines the technical documentation and
supporting evidence.
verifies that the specimen(s) have been
manufactured in conformity to the
legislative requirements.
In this respect, the legislator lays down which of
the following ways must be used:
examination of a specimen, (production
type);
examination of the technical
documentation plus examination of
specimen, (combination of production type
and design type);
examination of the technical documentation,
without examination of a specimen (design
type).
carries out appropriate examinations and
tests
draws up an evaluation report that may be
released only upon agreement with the
manufacturer
issues an EC-type examination
certificate
informs its notifying authorities and the
other bodies about the EC-type
examinations it has performed
keeps record of its decisions and other
relevant information
No involvement of Conformity
assessment body. The manufacturer
carries out himself all checks a notified body
would do
120
Modules
C1 (Conformity to EC-type based on internal
production control plus supervised product
testing)
Production (follows B)
C + tests on specific aspects of the product
C2 (Conformity to EC-type based on internal
production control plus supervised product
checks at random intervals)
Production (follows B)
C + product checks at random intervals
Manufacturer
ensures compliance of the manufactured
products to the approved (under module B)
EC-type and the legislative requirements
carries out tests or has tests carried out on
his behalf on one or more specific aspects
of the product. In this respect and at his
choice tests are
carried out either by an accredited
in-house body or under the responsibility of
a notified body chosen by the manufacturer
where the tests are carried out under
the responsibility of a notified body, he
shall, under the responsibility of the notified
body, affix the notified bodys identification
number during the manufacturing process
ensures compliance of the manufactured
products to approved (under module B) EC-
type and the legislative requirements
lodges an application for product checks
with a single body of his choice
where the tests are carried out by a
notified body, he shall, under the
responsibility of the notified body, affix the
notified bodys identification number during
the manufacturing process
Manufacturer or Authorised representative
affixes the CE Marking
draws up a written declaration of
conformity and keeps it together with the
technical documentation of the approved
type (established under module B), the
decision of the (notified or in-house
accredited) body and other relevant
information at the disposal of the national
authorities
affixes the CE Marking
draws up a written declaration of
conformity and keeps it together with the
technical documentation of the approved
type (established under module B), the
decision of the (notified or in-house
accredited) body and other relevant
information at the disposal of the national
authorities
Conformity assessment body
Either notified body or in-house accredited body
(manufacturers choice )*:
A) In-house accredited body
carries out tests on one or more specific
aspects of the product
Remark: the in-house accredited body takes
into account the technical documentation
but does not examine it, as it has been
already examined under module B
keeps record of its decisions and other
relevant information
informs authorities and the other bodies
about the examinations it has performed
B) Notified Body
supervises and assumes responsibility for
tests carried out by the manufacturer or on
his behalf on one or more specific aspects
of the product
Remark: the notified body takes into
account the technical documentation but
does not examine it, as it has been already
examined under module B.
keeps record of its decisions and other
relevant information
informs authorities and the other bodies about
the examinations it has performed
Either notified body or in-house accredited
body(manufacturers choice )*:
carries out product checks at random
intervals determined by the body
Remark: the in-house accredited body or
notified body takes into account the
technical documentation but does not
examine it, as it has been already examined
under module B
keeps record of its decisions and other
relevant information
informs authorities and the other bodies
about the examinations it has performed
121
Modules Manufacturer
D (Conformity to EC-type based on quality operates an approved quality system for
assurance of the production process) production, final product inspection and
testing of the products in order to ensure
Production (follows B) compliance of the manufactured products
Quality assurance for manufacturing and to the approved (under module B) EC-type
inspection of final product and the legislative requirements
The quality system must include the following
elements and has to be documented: quality
objectives, organisational structure,
manufacturing and quality control techniques,
tests (carried out before, during and after
manufacturing), quality records, monitoring
methods
fulfils the obligations arising out of the
quality system
ensures compliance of the manufactured
products to approved (under module B) EC-
type and the legislative requirements
D1 (Quality assurance of the production process) draws up the technical documentation
operates an approved quality system for
Design + Production production, final product inspection and
Quality assurance for manufacturing and testing of the products in order to ensure
inspection of final product compliance of the manufactured products
Used like D without module B (No EC-type ) to the legislative requirements
The quality system must include the following
elements and has to be documented: quality
objectives, organisational structure,
manufacturing and quality control techniques,
tests (carried out before, during and after
manufacturing), quality records, monitoring
methods
fulfils the obligations arising out of the
quality system
ensures compliance of the manufactured
products to the legislative requirements
Manufacturer or Authorised representative
lodges an application for the assessment of
the quality system with a single notified body of
his choice
keeps the notified body informed of any
change to the quality system
draws up a written declaration of
conformity and keeps it together with the
technical documentation of the approved
type (established under module B), the
quality system approval and other relevant
information at the disposal of the national
authorities
affixes the CE Marking
affixes, under the responsibility of the
notified body, the latters identification
number
lodges an application for the assessment of
the quality system with a single notified
body of his choice
keeps the notified body informed of any
change to the quality system.
draws up a written declaration of
conformity and keeps it together with the
technical documentation, the quality system
approval and other relevant information at
the disposal of the national authorities
affixes the CE Marking
affixes, under the responsibility of the
notified body, the latter's identification
number
Conformity assessment body
Notified Body
performs periodic audits in order to assess
and survey the quality system
Audits include: review of the technical
documentation, control of the quality system,
inspections, product tests
notifies its decision about the quality
assurance system to the manufacturer
(the notification shall contain the
conclusions of the audit and the
reasoned assessment decision)
keeps record of its decisions and other
relevant information
informs its notifying authorities and the
other bodies about the quality system
examinations it has performed
Notified Body
performs periodic audits in order to assess
and survey the quality system
Audits include: review of the technical
documentation, control of the quality system,
inspections, product tests
notifies its decision about the quality
assurance system to the manufacturer (the
notification shall contain the conclusions of
the audit and the reasoned assessment
decision)
keeps record of its decisions and other
relevant information
informs its notifying authorities and the
other bodies about the quality system
examinations it has performed
122
Modules
E (Conformity to EC-type based on product
quality assurance)
Production (follows B)
Final product (=production without the
manufacturing part) quality assurance
Like D without the part of the quality
system that focuses on the manufacturing
process
Manufacturer
operates an approved quality system for
final product inspection and testing in order
to ensure compliance of the manufactured
products to the approved (under module B)
EC-type and the legislative requirements
The quality system must include the following
elements and has to be documented: quality
objectives, organisational structure, tests
(carried out after the manufacturing), quality
records, monitoring methods
Remark: tests carried out before/ during
manufacturing, and manufacturing
techniques, are not part of the quality
system under module E (as it is the case for
modules D, D1), because module E targets
the final product quality and not the quality
of the whole production process (as it is the
case for modules D, D1)
fulfils the obligations arising out of the
quality system
ensures compliance of the manufactured
products to approved (under module B) EC-
type and the legislative requirements
Manufacturer or Authorised representative
lodges an application for the
assessment of the quality system with a
single notified body of his choice
keeps the notified body informed of any
change to the quality system
draws up a written declaration of
conformity and keeps it together with the
technical documentation of the approved
type (established under module B), the
quality system approval and other relevant
information at the disposal of the national
authorities
affixes the CE Marking
affixes, under the responsibility of the
notified body, the latters identification
number
Conformity assessment body
Notified Body
performs periodic audits in order to assess and
survey the quality system
Audits include: control of the quality system,
inspections, product tests Remark: the notified
body takes into account the technical
documentation but
does not examine it, as it has been already
examined under module B
notifies its decision about the quality
assurance system to the manufacturer
(the notification shall contain the
conclusions of the audit and the
reasoned assessment decision)
keeps record of its decisions and other
relevant information
informs its notifying authorities and the
other bodies about the quality system
examinations it has performed
123
Modules
E1 (Quality assurance of final product
inspection and testing)
Design + Production
Final product (=production without the
manufacturing part) quality assurance
Like D1 without the part of the quality
system that focuses on the manufacturing
process
Used like E without module B (No EC- type)
Manufacturer
draws up the technical documentation
operates an approved quality system for
final product inspection and testing in order
to ensure compliance of the
manufactured products to the legislative
requirements
The quality system must include the following
elements and has to be documented: quality
objectives, organisational structure, tests
(carried out after the manufacturing), quality
records, monitoring methods
Remark: tests carried out before/ during
manufacturing, and manufacturing
techniques, are not part of the quality
system under module E1 (as it is the case
for modules D, D1), because module E1
(like module E) targets the final product
quality and not the quality of the whole
production process (as it is the case for
modules D, D1)
fulfils the obligations arising out of the
quality system.
ensures compliance of the manufactured
products to the legislative requirements
Manufacturer or Authorised representative
lodges an application for the
assessment of the quality system with a
single notified body of his choice
keeps the notified body informed of any
change to the quality system
draws up a written declaration of
conformity and keeps it together with the
technical documentation, the quality system
approval and other relevant information at
the disposal of the national authorities
affixes the CE Marking
affixes, under the responsibility of the
notified body, the latters identification
number
Conformity assessment body
Notified Body
performs periodic audits in order to assess
and survey the quality system
Audits include: review of the technical
documentation, control of the quality system,
inspections, product tests
notifies its decision about the quality
assurance system to the manufacturer
(the notification shall contain the
conclusions of the audit and the
reasoned
assessment decision)
keeps record of its decisions and other
relevant information
informs its notifying authorities and the
other bodies about the quality system
examinations it has performed
124
Modules
F (Conformity to EC-type based on product
verification)
Production (follows B)
Product examination (testing of every
product or statistical checks) in order to
ensure conformity to EC-type
Like C2 but the notified body carries out
more detailed product checks.
F1 (Conformity based on product verification)
Design + Production
Product examination (testing of every
product or statistical checks) in order to
ensure conformity to legislative
requirements)
Used like F without module B (no EC- type)
Manufacturer
ensures compliance of the manufactured
products to approved (under module B) EC-
type and the legislative requirements
in case where statistical verification is
performed, takes all measures necessary
so that the manufacturing process and
its monitoring ensure the homogeneity of
each lot produced, and shall present his
products for verification in the form of
homogeneous lots
draws up the technical documentation
ensures compliance of the manufactured
products to approved (under module B) EC-
type and the legislative requirements
in case where statistical verification is
performed, takes all measures necessary
so that the manufacturing process and
its monitoring ensure the homogeneity of
each lot produced, and shall present his
products for verification in the form of
homogeneous lots
Manufacturer or Authorised representative
lodges an application for product checks
with a single notified body of his choice
affixes the CE Marking
draws up a written declaration of
conformity and keeps it together with the
technical documentation of the approved
type (established under module B), the
certificate of conformity and other relevant
information at the disposal of the national
authorities
Upon permission of the notified body
affixes its identification number
lodges an application for product checks
with a single notified body of his choice
affixes the CE Marking
draws up a written declaration of
conformity and keeps it together with the
technical documentation, the certificate of
conformity and other relevant information
at the disposal of the national authorities
Upon permission of the notified body
affixes its identification number
Conformity assessment body
Notified Body
carries out appropriate examinations and
tests (testing of every product or statistical
checks)
In the scenario of statistical verification and
if a lot is rejected, the notified body shall
take appropriate measures to prevent
that lots being placed on the market. In
the event of the frequent rejection of lots
the notified body may suspend the
statistical verification and take appropriate
measures
Remark: the notified body takes into
account the technical documentation but
does not examine it, as it has been already
examined under module B
issues a certificate of conformity
affixes its identification number or
delegates to the manufacturer the affixing
of its identification number
keeps record of its decisions and other
relevant information
informs its notifying authorities and the
other bodies about the examinations it has
performed
Notified Body
carries out appropriate examinations and
tests (testing of every product or statistical
checks)
In the scenario of statistical verification and
if a lot is rejected, the notified body shall
take appropriate measures to prevent
that lots being placed on the market. In
the event of the frequent rejection of lots
the notified body may suspend the
statistical verification and take appropriate
measures.
issues a certificate of conformity
affixes its identification number or
delegates to the manufacturer the affixing
of its identification number
keeps record of its decisions and other
relevant information
informs its notifying authorities and the
other bodies about the examinations it has
performed
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Modules
G (Conformity based on unit verification)
Design + Production
Verification of every individual product in
order to ensure conformity to legislative
requirements (no EC-type)
H (Conformity based on full quality assurance)
Design + Production
Full quality assurance
No EC-type
H1 (Conformity based on full quality assurance
plus design examination)
Design + Production
Full quality assurance plus design
examination in order to ensure conformity
to legislative requirements
No EC-type but EC-design examination
certificate
Like module H plus issuing of a EC design
examination certificate
* The legislator may restrict manufacturers choice
Manufacturer
draws up the technical documentation
ensures compliance of the manufactured
products to the legislative requirements
lodges an application for product checks
with a single notified body of his choice
draws up the technical documentation
operates an approved quality system for
production, final product inspection and
testing of the products.
The quality system must include the
following elements and has to be
documented: quality objectives,
organisational structure, manufacturing
and quality control techniques, verification
techniques for product design, tests
(carried out before, during and after
manufacturing), quality records,
monitoring methods
fulfils the obligations arising out of the
quality system
ensures compliance of the manufactured
products to the legislative requirements
draws up the technical documentation
operates an approved quality system for
production, final product inspection and
testing of the products.
The quality system must include the
following elements and has to be
documented: quality objectives,
organisational structure, manufacturing
and quality control techniques, verification
techniques for product design, tests
(carried out before, during and after
manufacturing), quality records,
monitoring methods
fulfils the obligations arising out of the
quality system
ensures compliance of the manufactured
products to the approved EC-de- sign and
the legislative requirements
Manufacturer or Authorised representative
affixes the CE marking
affixes, under the responsibility of the
notified body the latters identification
number
draws up a written declaration of
conformity and keeps it together with the
technical documentation, the certificate of
conformity and other relevant information
at the disposal of the national authorities
lodges an application for the
assessment of the quality system with a
single notified body of his choice
keeps the notified body informed of any
change to the quality system.
draws up a written declaration of
conformity and keeps it together with the
technical documentation, the quality system
approval and other relevant information at
the disposal of the national authorities
affixes the CE Marking
affixes, under the responsibility of the
notified body, the latters identification
number
lodges an application for EC design
examination with the same notified body
that will assess the quality system
lodges an application for assessment of
his quality system with the notified body of
his choice
keeps the notified body informed of any
modification to the approved de- sign and
of any change to the quality system.
draws up a written declaration of
conformity and keeps it together with the
technical documentation, the EC design
examination certificate, the quality system
approval and other relevant information at
the disposal of the national authorities
affixes the CE Marking
affixes, under the responsibility of the
notified body, the latters identification
number
Conformity assessment body
Notified Body
carries out appropriate examinations
issues a certificate of conformity
keeps record of its decisions and other
relevant information
informs its notifying authorities and the
other bodies about the examinations it has
performed
Notified Body
performs periodic audits in order to assess
and survey the quality system
Audits include: review of the technical
documentation, control of the quality
system, inspections, product tests
notifies its decision about the quality
assurance system to the manufacturer
(the notification shall contain the
conclusions of the audit and the
reasoned assessment decision)
keeps record of its decisions and other
relevant information
informs its notifying authorities and the
other bodies about the quality system
examinations it has performed
Notified Body
examines the product design
issues an EC design examination certificate
performs periodic audits in order to
assess and survey the quality system
Audits include: review of the technical
documentation, control of the quality
system, inspections, product tests
notifies its decision about the quality
assurance system to the manufacturer
(the notification shall contain the
conclusions of the audit and the
reasoned assessment decision)
keeps record of its decisions and other
relevant information
informs its notifying authorities and the
other bodies about the quality system and
EC-design examinations it has performed
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10.5. ANNEX 5 RELATION BETWEEN ISO 9000 AND MODULES REQUIRING A QUALITY ASSURANCE SYSTEM
Quality requirements referred to
under modules of Decision 768/2008
the quality objectives and the
organisational structure,
responsibilities and powers of the
management with regard to product
quality,
the technical design
the design control and design
verification techniques,
processes
and systematic actions that will
be used when designing the
products pertaining to the
product category covered
the corresponding
manufacturing, quality control
and quality assurance
techniques, processes and
systematic actions that will be
used,
the examinations and tests that
will be carried out and
the means of monitoring the
effective operation of the quality
system.
the quality records, such as
inspection reports and test data,
calibration data, qualification
reports on the personnel
concerned, etc.
Module D Module D1 Module E Module E1 Module H Module H1
EN ISO 9001:2008, 5.1, EN ISO 9001:2008, 5.1, EN ISO 9001:2008, EN ISO 9001:2008, EN ISO 9001:2008, 5.1, EN ISO 9001:2008,
5.3, 5.4, 5.5, 5.6 5.3, 5.4, 5.5, 5.6 5.1, 5.3, 5.4 (without 5.1, 5.3, 5.4 (without 5.3, 5.4, 5.5, 5.6 5.1, 5.3, 5.4, 5.5,
(without 5.6.2.b (without 5.6.2.b reference to 7.1), 5.5, reference to 7.1), 5.5, (without 5.6.2.b 5.6 (without 5.6.2.b
customer feed-back) customer feed-back) 5.6 (without 5.6.2.b 5.6 (without 5.6.2.b customer feed-back) customer feedback)
customer feed-back) customer feed-back)
Not relevant - Module D Not relevant under Not relevant - Module E Not relevant under EN ISO 9001:2008, EN ISO 9001:2008,
does not cover the design module D1, design issues does not cover the design module E1, design issues 7.3.1, 7.3.2, 7.3.3 7.3.1, 7.3.2, 7.3.3
phase are covered by means of phase are covered by means of
technical documentation technical documentation
Not relevant - Module D Not relevant under Not relevant - Module E Not relevant under EN ISO 9001:2008, EN ISO 9001:2008,
does not cover the design module D1, design issues does not cover the design module E1, design issues 7.3.4 - 7.3.7 7.3.4 - 7.3.7
phase are covered by means of phase are covered by means of
technical documentation technical documentation
EN ISO 9001:2008, EN ISO 9001:2008, Not relevant - module E Not relevant - module EN ISO 9001:2008, EN ISO 9001:2008,
7.5.1, 7.5.2, 7.5.3 7.5.1, 7.5.2, 7.5.3 does not cover the E1 does not cover the 7.5.1, 7.5.2, 7.5.3 7.5.1, 7.5.2, 7.5.3
manufacturing part manufacturing part
EN ISO 9001:2008, 7.6, EN ISO 9001:2008, 7.6, EN ISO 9001:2008, 7.6, EN ISO 9001:2008, 7.6, EN ISO 9001:2008, 7.6, EN ISO 9001:2008, 7.6,
8.2.2, 8.2.3, 8.2.4 8.2.2, 8.2.3, 8.2.4 8.2.2, 8.2.3, 8.2.4 8.2.2, 8.2.3, 8.2.4 8.2.2, 8.2.3, 8.2.4 8.2.2, 8.2.3, 8.2.4
(only first paragraph), (only first paragraph), (only first paragraph), (only first paragraph), (only first paragraph), (only first paragraph),
8.3, 8.4 (without 8.3, 8.4 (without 8.3, 8.4 (without 8.3, 8.4 (without 8.3, 8.4 (without 8.3, 8.4 (without
8.4.a -customer 8.4.a -customer 8.4.a -customer 8.4.a -customer 8.4.a -customer 8.4.a -customer
satisfaction), 8.5 satisfaction), 8.5 satisfaction), 8.5 satisfaction), 8.5 satisfaction), 8.5 satisfaction), 8.5
EN ISO 9001:2008, 4 EN ISO 9001:2008, 4 EN ISO 9001:2008, 4 EN ISO 9001:2008, 4 EN ISO 9001:2008, 4 EN ISO 9001:2008, 4
127
10.6. ANNEX 6 USING HARMONISED STANDARDS TO ASSESS THE COMPETENCE OF
CONFORMITY ASSESSMENT BODIES

Please note that the annex below is indicative guidance only. It does not lay down procedures for assessing the
competence of Conformity Assessment Bodies.

1. REQUIREMENTS ON CONFORMITY ASSESSMENT BODIES

A conformity assessment body wishing to be notified under an Union harmonisation act for one or several conformity
assessment modules of Decision No 768/2008/EC has to be assessed in order to determine if it is technically competent
to carry out the tasks required by the module(s) in question.
Equally important is the continuous surveillance of the competence of the notified body. This must be done at regular
intervals and follow the practice established by the accreditation organisations.
The assessment process must determine if the conformity assessment body has adequately trained technical staff with
knowledge and experience of the relevant technology, suitable facilities and equipment, policies and procedures to
ensure integrity and impartiality, correct understanding of the directive etc.
Conformity assessment includes activities such as testing (carried out by laboratories), inspection, certification etc.
Inspection and product certification can be considered similar and there is some overlapping in the definitions. They both
go beyond simple testing by including tasks related to the ability to assess test results and decide on conformity. They
pursue the same goal (i.e. the assessment of the conformity of a product) in slightly different ways.
Generally, inspection involves direct determination of the conformance with specifications of unique or small series
products. Product certification primarily involves determination of the conformance of products manufactured in long
series.
In practice, inspection may also involve professional judgement on the basis of general requirements, while product
certification is done against standards or other technical specifications.
Thus different criteria apply to conformity assessment bodies depending on whether the latter are laboratories,
inspection bodies or certification bodies.

2. SET OF CORE STANDARDS SETTING OUT COMPETENCE CRITERIA FOR CONFORMITY

ASSESSMENT BODIES

The general criteria, independent of the sector in question, that notified bodies must fulfil in order to be positively
assessed are set out in harmonised standards published in the Official Journal of the EU following mandate M417.
Sectoral legislation may, if necessary, lay down additional specific criteria related to the knowledge of the sector a body
must have.
EN ISO/IEC 17025, EN ISO/IEC 17020, EN ISO/IEC 17021, EN ISO/IEC 17065 are the core standards for assessing the
competence of conformity assessment bodies. EN ISO/IEC 17020, EN ISO/IEC 17065 focus on criteria for performing
conformity assessment, while EN ISO/IEC 17025 tackles in more detail the testing aspect.
- EN ISO/IEC 17025 (applies to laboratories - replaces EN 45001 and ISO Guide 25) sets out the general
requirements a laboratory (first-, second- and third-party and regardless of the number of personnel or the extent of the
scope of activities) must meet if it is to be recognised as competent to carry out testing and/or calibration including
sampling (sampling was not tackled by ISO 45001).
These activities involve determining one or several characteristics of a product according to a defined method (can be
standard, non-standard methods, laboratory-developed). Compliance of the operation of laboratories with regulatory and
safety requirements is not covered by this standard.
When a laboratory does not undertake one or more of the activities covered by this International Standard, such as
sampling and the design/development of new methods, the requirements of those clauses do not apply.
- EN ISO/IEC 17020 (applies to inspection bodies - replaces EN 45004). This standard specifies general criteria
for the competence of impartial bodies performing inspection irrespective of the sector involved.
Inspection involves examination of a product design, product, service, process or plant and determination of their
conformity with specific requirements or, on the basis of professional judgement, general requirements. It also specifies
independence criteria. This standard does not cover testing laboratories, certification bodies or the suppliers declaration
of conformity.
- EN ISO/IEC 17065 (applies to certification bodies replaces EN 45011) specifies the general requirements that
a third party operating a product certification system shall meet if it is to be recognised as competent and reliable.

128
Product certification entails giving assurance that a product conforms to specified requirements such as regulations,
standards or other technical specifications. A product certification system can include e.g. type testing or examination,
testing or inspection of every product or of a particular product, batch testing or inspection, design appraisal, which
could be coupled with production surveillance or assessment and surveillance of the manufacturers quality system. This
standard does not cover testing laboratories, inspection bodies or the suppliers declaration of conformity.
- ISO/IEC 17021 (replacing EN 45012) contains principles and requirements for the competence and impartiality
of bodies performing audit and certification of management systems of all types (e.g. quality management systems or
environmental management systems).
Bodies operating according to this standard are not obliged to offer all types of management system certification. Quality
sys- tem certification involves the assessment, determination of conformity against a quality system standard and within
a certain scope of activity and surveillance of the manufacturers quality system.

3. APPROPRIATE STANDARDS RELATED TO THE COMPETENCE OF CONFORMITY ASSESSMENT

BODIES FOR EVERY MODULE

The sections below describe which of the above standards are the most appropriate for the tasks in the modules as laid
down in the Decision No 768/2008/EC.

3.1 Modules A1, A2, C1, C2

Under these modules the body must have the technical knowledge, experience and ability in carrying out tests. Even if
the test equipment is situated with the manufacturer, requirements on the equipments suitability, functioning,
maintenance (e.g. calibration programmes) and measurement traceability must be ensured and should be considered as
the responsibility of the notified body. Furthermore, if the manufacturer has not applied the relevant harmonised
standards, equivalent tests must be carried out, or failing this, appropriate methods must be developed. In either case,
the notified body must validate the tests used.
For A2, C2 the body must in addition be able to deal with statistical methods, sampling plan, random methods,
operational characteristics, that are included in the product checking and specified by the applicable Union harmonisation
legislation.
In this respect and for all these modules, as EN ISO/IEC 17025, EN ISO/IEC 17020 or EN 17065 (depending if the body
in question is a laboratory, inspection body, product certification body) lay down the competence and deontology criteria
for performing product examination, their requirements can be considered as the most appropriate for the assessment of
the bodies seeking notification for carrying out the tasks in this module.
However, if the assessment is based on EN ISO/IEC 17025 and as this standard lays down criteria only for
testing/calibration without tackling the evaluation of test results by the notified body, the latter must demonstrate
separately its capability of and procedures for judging and deciding, based on the results of the tests, if the essential or
other legal requirements are fulfilled and/or the harmonised standards have been applied.
On the other hand if EN ISO/IEC 17020 or EN ISO/IEC 17065 are used and as these standards do not tackle criteria for
testing/ calibration, the requirements on testing activities as set out in EN ISO/IEC 17025 must be taken into account. In
all cases the notified body must have the capability of assessing a product regardless of whether the manufacturer has
applied relevant harmonised standards or not.

3.2 Module B
The notified body must determine if the product design complies with the relevant legislative requirements.

In this respect stand-alone EN ISO/IEC 17025 must be regarded as not being appropriate for the purpose of module B.
The reason is that this standard tackles only pure testing issues and does not cover the important functions of module B
concerning evaluation of product design, which due to its complexity (it goes well beyond the mere examination of
technical documentation as in modules D1, E1, F1) requires from the notified body additional competencies (similar to
modules G, H1)
The requirements in both EN ISO/IEC 17020 and EN ISO/IEC 17065 can be considered as appropriate for the
assessment of bodies seeking notification for carrying out the tasks in module B, because these standards lay down the
competence and deontology criteria for performing product examination and conformity assessment. However, as these
standards do not tackle criteria for testing/calibration, the relevant requirements in EN ISO/IEC 17025 must always be
taken into account for the testing required.

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3.3 Modules D, D1, E, E1, H
The notified body assesses and decides if the manufacturers quality system ensures that the products are in conformity
with or ensure compliance with the legislative instrument that apply to them (in case of modules D1, E1, H) or with the
approved EC-type (in case of modules D, E).
Thus, the requirements in EN ISO/IEC 17021 can be considered as the most appropriate for the assessment of the
bodies seeking notification for carrying out the tasks in this module. It must be underlined that the operation of the
manufacturers quality system must ensure the conformity of the final products with the requirements of the applicable
Union harmonisation legislation. Therefore, the notified body must have, in addition, adequate capability of assessing the
manufacturers ability to identify relevant product requirements and carry out the necessary inspections and tests.

3.4 Modules F, F1
The notified body carries out the appropriate examinations and tests either by examination and testing of every product
or by examination and testing of products on a statistical basis. Under module F1, the notified body must in addition
examine the technical documentation.
In this respect and for all these modules, as EN ISO/IEC 17025, EN ISO/IEC 17020 or EN ISO/IEC 17065 (depending on
whether the body in question is a laboratory, inspection body, product certification body) lay down the competence and
deontology criteria for performing product examination, their requirements can be considered as the most appropriate
for the assessment of the bodies seeking notification for these modules.
It must be noted that although EN ISO/IEC 17025 does not tackle the examination of product design and although
module F1 also covers the design phase, this standard, even stand-alone, remains appropriate for this module: the
reason is that design examination under F1 is relatively simple, and is performed only by means of examination of
technical documentation and not by means of examination of any specimen or any critical parts of the design that would
require additional competences from the notified body as is the case with modules B (or G -see below).
However, if the assessment is based on EN ISO/IEC 17025, and as this standard lays down criteria only for
testing/calibration without tackling the evaluation of test results by the notified body, the latter must demonstrate
separately its capacity and procedures for judging and deciding, based on the results of the tests, if the essential
requirements are fulfilled and/or the harmonised standards have been applied.
On the other hand if EN ISO/IEC 17020 or EN ISO/IEC 17065 are used, and as these standards do not tackle criteria for
testing/ calibration, the requirements on testing activities as set out in EN ISO/IEC 17025 must be taken into account. In
all cases the notified body must have the capability of assessing a product regardless of whether the manufacturer has
applied relevant harmonised standards or not.

3.5 Module G
The notified body examines the complete individual product in both design and production phase.
In this respect stand-alone EN ISO/IEC 17025 must be regarded as not being appropriate for the purpose of module G.
The reason being that this standard tackles only pure testing issues and does not cover the important functions of
module G concerning evaluation of product design, which due to its complexity (it goes well beyond the mere
examination of technical documentation as in modules D1, E1, F1) requires from the notified body additional
competencies (similar to modules B, H1).
The requirements in both EN ISO/IEC, 17020 or EN ISO/IEC 17065 can be considered as appropriate for the assessment
of bodies seeking notification for carrying out the tasks in module G, because these standards lay down the competence
and deontology criteria for performing product examination and conformity assessment. However, as these standards do
not tackle criteria for testing/calibration, the relevant requirements in EN ISO/IEC 17025 must be always taken into
account for the testing required.

3.6 Module H1
The notified body assesses and decides if the manufacturers quality system ensures that the products are in conformity
with the legislative instrument(s) applying to them. Furthermore it examines the manufacturers technical design
specifications, including the necessary supporting evidence and the result of tests carried out by the manufacturer.
Thus, the requirements in EN ISO/IEC 17021 can be considered as the most appropriate for the assessment of the
bodies seeking notification for this module. It must be underlined that the operation of the manufacturers quality system
must ensure the conformity of the final products with the requirements of the applicable Union harmonisation legislation.
Therefore, the notified body must have, in addition, adequate capability of assessing the manufacturers ability to
identify relevant product requirements and carry out the necessary inspections and tests.
In addition, as the notified body also examines the product design in order to certify it by issuing a EC-design
examination certificate, the requirements in both EN ISO/IEC 17020 or EN ISO/IEC 17065 can be considered as
appropriate for the assessment of bodies seeking notification under module H1, because these standards lay down the
competence and deontology criteria for performing product examination and conformity assessment. However, as these

130
standards do not tackle criteria for testing/calibration, the relevant requirements in EN ISO/IEC 17025 must be always
taken into account for the testing required.
In this respect it must be noted that stand-alone EN ISO/IEC 17025 must be regarded as not being appropriate for the
purpose of module H1. The reason is that this standard tackles only pure testing issues and does not cover the
important functions of module H concerning evaluation of product design, which due to its complexity (it goes well
beyond the mere examination of technical documentation as in modules D1, E1, F1) requires from the notified body
additional competencies (similar to modules B, G).
Thus for module H1 the notified body should be assessed according to the requirements in EN ISO/IEC 17021 (together
with product related knowledge) in combination with EN ISO/IEC 17020 or EN ISO/IEC 17065.

4. SUMMARY

The table that follows reflects the desired approach to the choice of standards for the different modules. EA is in parallel
preparing a similar table that may at present differ in certain aspects due to divergent practices in Member States. EAs
table will be brought in line with the table below in the medium term:
For those Directives where an Alignment to Decision No 768/2008/EC is currently under way, the table below will
replace EAs current table when conformity assessment bodies have to be notified for the new aligned legislation.
For legislation, where the Alignment has already taken place or is not currently under way, the table below should
be applied at the latest five years after 1 May 2016.

Module EN Standard(s) applicable

A1, A2 EN ISO/IEC 17025 (+ability to decide on conformity),
or
EN ISO/IEC 17020 (EN ISO/IEC 17025 to be taken into account for testing required),
or
EN ISO/IEC 17065 (EN ISO/IEC 17025 to be taken into account for testing required)
B EN ISO/IEC 17020 (EN ISO/IEC 17025 to be taken into account for testing required),
or
EN ISO/IEC 17065 (EN 17025 to be taken into account for testing required)
C1, C2 EN ISO/IEC 17025 (+ability to decide on conformity),
or
EN ISO/IEC 17020 (EN ISO/IEC 17025 to be taken into account for testing required),
or
EN ISO/IEC 17065 (EN ISO/IEC 17025 to be taken into account for testing required)
D, D1 EN ISO/IEC 17021 (+product related knowledge)
E, E1 EN ISO/IEC 17021(+product related knowledge)
F, F1 EN ISO/IEC 17025 (+ability to decide on conformity),
or
EN ISO/IEC 17020 (EN 17025 to be taken into account for testing required),
or
EN ISO/IEC 17065 (EN 17025 to be taken into account for testing required)
G EN ISO/IEC 17020 (EN 17025 to be taken into account for testing required),
or
EN ISO/IEC 17065 (EN 17025 to be taken into account for testing required)
H EN ISO/IEC 17021 (+product related knowledge)
H1 EN ISO/IEC 17021 (+product related knowledge) + EN ISO/IEC 17020 (EN ISO/IEC 17025 to be taken
into account for testing required),
or
EN ISO/IEC 17021 (+product related knowledge) + EN ISO/IEC 17065 (EN ISO/IEC 17025 to be taken
into account for testing required)

131
10.7. ANNEX 7 FREQUENTLY ASKED QUESTIONS ON CE MARKING

What does the CE marking on a product indicate?

By affixing the CE marking to a product, the manufacturer declares on his sole responsibility that the product is in
conformity with the essential requirements of the applicable Union harmonisation legislation providing for its affixing and
that the relevant conformity assessment procedures have been fulfilled. Products bearing the CE marking are presumed
to be in compliance with the applicable Union harmonisation legislation and hence benefit from free circulation in the
European Market.

Is a product affixed with the CE marking always produced in the EU?

No. The CE marking only signals that all essential requirements have been fulfilled when the product was manufactured.
The CE marking is not a mark of origin, as it does not indicate that the product was manufactured in the European
Union. Consequently, a product affixed with the CE marking may have been produced anywhere in the world.

Are all CE marked products tested and approved by authorities?

No. In fact, the assessment of the conformity of the products with the legislative requirements applying to them is the
sole responsibility of the manufacturer. The manufacturer affixes the CE marking and drafts the EU Declaration of
Conformity. Only products which are regarded as presenting a high risk to the public interest, e.g. pressure vessels, lifts
and certain machine tools, require conformity assessment by a third party, i.e. a notified body.

Can I, as a manufacturer, affix my products with the CE marking myself?

Yes, the CE marking is always affixed by the manufacturer himself or his authorised representative after the necessary
conformity assessment procedure has been performed. This means that, before being affixed with the CE marking and
being placed on the market, the product must be subject to the conformity assessment procedure provided for in one or
more of the applicable Union harmonisation acts. The latter establish whether the conformity assessment may be
performed by the manufacturer him- self or if the intervention of a third party (the notified body) is required.

Where should the CE marking be affixed?

The marking shall be affixed either to the product or to the products data plate. When that is not possible due to the
nature of the product, the CE marking shall be affixed to the packaging and/or to any accompanying documents.

What is a manufacturers Declaration of Conformity?

The EU Declaration of Conformity (EU DoC) is a document in which the manufacturer, or his authorised representative
within the European Economic Area (EEA), indicates that the product meets all the necessary requirements of the Union
harmonisation legislation applicable to the specific product. The EU DoC shall also contain the name and address of the
manufacturer along with information about the product, such as the brand and serial number. The EU DoC must be
signed by an individual working for the manufacturer or his authorised representative, and the employees function shall
also be indicated.
Whether a Notified Body has been involved or not, the manufacturer must draw up and sign the EE Declaration of
Conformity.

Is CE marking mandatory, and if so; for what products?

Yes, CE marking is mandatory. However, only the products that are covered by the scope of one or more of the Union
harmonisation acts providing for CE marking shall be affixed with it in order to be placed on the Union market. Examples
of products that fall under Union harmonisation acts providing for CE marking are toys, electrical products, machinery,
personal protective equipment and lifts. Products that are not covered by CE marking legislation shall not bear the CE
marking.
Information the products that are CE marked and the Union harmonisation legislation providing for CE Marking under
http://ec.europa.eu/CEmarking/ and
http://ec.europa.eu/enterprise/policies/single-market-goods/regulated-sectors/index_en.htm

What is the difference between the CE marking and other markings, and can other markings be affixed on
the product if there is a CE marking?
The CE marking is the only marking that indicates conformity to all the essential requirements of the Union
harmonisation legislation that provide for its affixing. A product may bear additional markings provided that they do not
have the same significance as the CE marking, that they are not liable to cause confusion with the CE marking and that
they do not impair the legibility and visibility of the CE marking. In this respect, other markings may be used only if they

132
contribute to the improvement of consumer protection and are not covered by harmonisation legislation of the European
Union.

Who supervises the correct use of the CE marking?

In order to guarantee the impartiality of market surveillance operations, the supervision of the CE marking is the
responsibility of public authorities in the Member States in cooperation with the European Commission.

What are the sanctions for counterfeiting the CE marking?

The procedures, measures and sanctions that apply to counterfeiting of the CE marking are laid down in Member States
national administrative and penal law. Depending on the seriousness of the crime, economic operators may be liable to a
fine and, in some circumstances, imprisonment. However, if the product is not regarded as an imminent safety risk, the
manufacturer may be given a second opportunity to ensure that the product is in conformity with the applicable
legislation before being obliged to take the product off the market.

What implications may the affixing of the CE marking have for the manufacturer/importer/distributor?
While manufacturers are responsible for ensuring product compliance and affixing the CE marking, importers and
distributors also play an important role in making sure that only products complying with legislation and bearing the CE
marking are placed on the market. Not only does this help to reinforce the EUs health, safety and environmental
protection requirements, it also supports fair competition with all players being held accountable to the same rules.

When products are produced in third countries and the manufacturer is not represented in the EEA, importers must
make sure that the products placed by them on the market comply with the applicable requirements and do not present
a risk to the European public. The importer must verify that the manufacturer outside the EU has undertaken the
necessary steps and that the documentation is available upon request.

Thus, importers must have an overall knowledge of the respective Union harmonisation acts and are obliged to support
national authorities should problems arise. Importers should have a written assurance from the manufacturer that they
will have access to the necessary documentation such as the EU Declaration of Conformity and the technical
documentation and be able to provide it to national authorities, if requested. Importers should also make sure that
contact with the manufacturer can always be established.

Further along in the supply chain, distributors play an important role in ensuring that only compliant products are on the
market and must act with due care to ensure that their handling of the product does not adversely affect its compliance.
The distributor must also have a basic knowledge of the legal requirements including which products must bear the CE
marking and the accompanying documentation and should be able to identify products that are clearly not in
compliance.

Distributors must be able to demonstrate to national authorities that they have acted with due care and have affirmation
from the manufacturer or the importer that the necessary measures have been taken. Furthermore, a distributor must
be able to assist the national authority in its efforts to receive the required documentation.

If the importer or distributor markets the products under his own name, he then takes over the manufacturers
responsibilities. In this case, he must have sufficient information on the design and production of the product, as he will
be assuming the legal responsibility when affixing the CE marking.

Where can I find more information?

Information about CE marking, the products that are CE marked, the Union harmonisation legislation providing for CE
Marking and the steps to follow under
http://ec.europa.eu/CEmarking/ and
http://ec.europa.eu/enterprise/policies/single-market-goods/regulated-sectors/index_en.htm

Economic operators may contact the Enterprise Europe Network under

http://www.enterprise-europe-network.ec.europa.eu/

133
The 'Blue Guide'
on the implementation
of EU product rules
2014