CHAPTER I

ANTECEDENT

1.1 Background

If you are learning English at a college, school or further education institution, you
join approximately one billion other people around the world who are involved in the same
pursuit. However, because you are trying to memorize proper grammar, and try to avoid the
common mistake for students learning English, you might be wondering why you can learn
English in the first place.

Language plays an important role in human life. One seeks to acquire, learn and use
the language as a means of communication, and social as well as a symbol of humanity. By
using the language a person can make statements, convey facts and knowledge, explain or
report something, and maintaining social relationships between the users of the language.
This shows that by using language, people can express their ideas, feelings, etc. of
information through communication.

In developing countries such as Indonesia, the UK has a vital role in all aspects of life,
especially in science and technology. Furthermore, it can be used to develop relationships in
international forums, to read English books (especially for students from elementary school
to college / university), to strengthen the relationship between the nations of the world, etc.
As students, we learn English intended to acquire a variety of knowledge, to understand and
comprehend textbooks in English learning, to acquire knowledge and skills, and ready to go
to university, as one of the requirements of the test for senior high school students (high
School), etc. Given the critical role of the language in, which is why English is very
important to understand and master by every people around the world since the previous year.

As global or universal language, English is not only enables us to communicate and

interact with everyone around the world, but also can change our lives for the better. In
addition, we also have to realize that the western countries played a remarkable role in
developing and maintaining science and technology. So, if we wanted to be skilled scientists,

1
linguists, and able to compete with other countries in the world, we have to understand,
master and learn their language, namely English.

Lastly, if you study English at school, college or university, remember that getting an
'A' in English is almost worthless, in terms of communication, if you can not speak the
language. Spoken English is the best career, the best universities, and is increasingly being
used at job interviews. So like it or not, English is the language that is very important to learn
how to talk.

English is spoken as a first language by around 375 million, as a second language by

many people and as a foreign language by around 750 million. It has official or special status
in at least 70 countries and is being studied by an estimated one billion people. These figures
alone make the English language is important to learn in tourism, media, internet, business.

So, with the paper entitled Russian Sheremetyevo International Airport. We can
develop and learn English language, focused in the grammar. And the planning to make paper
with English language, specially to know part of part in the airport.

1.2 Problem Formulation

a. What kind of the Russian Sheremetyevo International Airport ?

b. What Facility, and Service in the Russian Sheremetyevo International Airport ?
c. What kind of the Airside Russian Sheremetyevo International Airport ?
d. What kind of the Landside Russian Sheremetyevo International Airport ?
e. Whos owner and management Russian Sheremetyevo International Airport ?

1.3 Purpose of the paper

a. Knowing to make paper in English

b. Knowing general description Russian Sheremetyevo International Airport
c. Knowing facility, and service in Russian Sheremetyevo International Airport
d. Knowing airside and landside in Russian Sheremetyevo International Airport

2
e. Knowing general description Russian Sheremetyevo International Airport
f. Knowing owner, and management Russian Sheremetyevo International Airport.

3
 CHAPTER II
CONTENT

2.1 Airport Category

Sheremetyevo International Airport is an airport serving Moscow, the capital of

Russian. The name of this airport is taken from a lake nearby.

Sheremetyevo IATA Airport Codes List :

Sheremetyevo
International Airport

IATA: SVO ICAO: UUEE

Summary

Airport type Public

Operator International Airport Sheremetyevo

Serves Moscow, Russia

Location Khimki, Moscow Oblast

4
Hub for
Aeroflot

Nordwind Airlines

RoyalFlight

Elevation AMSL 192 m / 622 ft

Coordinates 555822N 0372453E

Website svo.aero

Map

UUEE

Location in Moscow Oblast

Runways
Direction Length Surface
m ft
06R/24L 3,700 12,139 Concrete
06L/24R 3,550 11,647 Concrete

Statistics (2015)

Sources: Passenger Traffic, ACI Europe

AIP of the Russian Federation

5
2.2 Airport History

The airport was originally built as a military object called Sheremetyevsky

(Russian:) named after a settlement with the same name. The decree about
the construction of the Central Airdrome of the Air Force near the settlement of Chashnikovo
(Russian: ) on the outskirts of Moscow was issued on September 1, 1953 by The
Council of Ministers of the Soviet Union. The airport became operational on October 7, 1957
to celebrate the 40th anniversary of the October Revolution.

After it was decided to turn the airport to a civilian, Sheremetyevo was opened on 11
August 1959; the first international flight took place on 1 June 1960 to Berlin Schnefeld
Airport. The new airport received its name for two nearby venues: the village of
Sheremetyevsky and The Savelov station on the railway of the same name. Sheremetyevo-1
(used by domestic flights) was opened on 3 September 1964. On 12 September 1967, the first
scheduled passenger flight of the Tupolev Tu-134 departed from Sheremetyevo (to
Stockholm), followed by the first scheduled flight of the Ilyushin Il-62 (to Montreal) on 15
September. Sheremetyevo-2, the larger of the two terminal complexes, opened on 1 January
1980 for the 1980 Summer Olympics. It was built according to the principles of design of
Hannover-Langenhagen Airport, and was the arrival and departure point for international
flights. Flights to cities in Russia and charter flights arrived and departed from
Sheremetyevo-1. There is no physical connection between the two terminal complexes; they
are essentially separate airports that use the same set of runways. Pulkovo Airport inSaint
Petersburg; Minneapolis-Saint Paul International Airport in Minneapolis-Saint Paul,
Minnesota; Sydney Airport in New South Wales, Australia; Perth Airport in Western
Australia; Ferihegy in Budapest; and Ninoy Aquino International Airport in Manila,
Philippines are other examples. In the 2000s, Sheremetyevo saw growing competition from a
newer and more comfortable Domodedovo International Airport. With major airlines leaving
Sheremetyevo (most notably,Lufthansa, El Al, British Airways, Iberia, Japan Airlines,
Brussels Airlines, Austrian Airlines, and Swiss International Air Lines), the need for
reconstruction had become evermore evident.

Since 3 July 2010, a walkway opened between Terminals D, E, F, and the Aeroexpress
railway terminal on the public access side. Since 2 November 2010, a walkway opened
between Terminals D, E, and F on the security side. Both of these simplify transfer between

6
transit flights. After the reconstruction, the southern complex of the airport (terminals D, E
and F) will be able to receive up to 25 million passengers annually. Ultimately, after the
northern part of the airport is reconstructed, the airport will have the capacity to receive 40
million passengers annually. Since December 25, 2009, all terminals have been identified by
letters (Latin characters) as opposed to numbers. In December 2011, a new Area control
center (ACC) was opened. It consolidates the gathering, monitoring, and control of the
airport's different control centres across all of the organizations that affect its efficient
operation. The Situational Center also forms part of the airport control center. SC is intended
for joint work of top-managers, heads of state bodies, and partners of Sheremetyevo. It is
activated only in the case of an emergency.

A 20-year master plan (until 2025) that includes the incorporation of Terminal 3, the
construction of a third runway, and the phased expansion of the airport, was developed in
September 2008. The master plan aims to create a strategy for long-term land development.
The Ministry of Transport has granted approximately $2bn from the Federal budgetand $1bn
from non-budgetary funds for the upgrade project. The contract to prepare the airport master
plan was awarded to Scott Wilson Group. Additionally, the airport's two runways are set for
major reconstruction, including widening and resurfacing. The Moscow Oblast government
has reserved adjacent land for a future third runway.

In February 2016, the Russian government transferred a 68% stake in Sheremetyevo

airport to TPS Avia, a company jointly owned by businessman Arkady Rotenberg on
condition the firm invest USD840 million to upgrade and expand the airport's infrastructure.

Picture 2.1
Sheremetyevo's Terminal F was built for the 1980 Moscow Olympics

7
2.3 Terminals and Infrastructure

Sheremetyevo International Airport has four operating passenger terminals and one
special terminal reserved for the use of private and business aviation. The airport's terminals
are divided into two groups based on geographical location: the north and south terminal
areas. The two terminal areas are linked by regular internal and external bus services.

North terminals
Terminal A
Opened in 2012 to the east of Terminal B, Terminal A is used for the servicing of
business and private aviation. Twenty-two remote stands, which previously made up the
'Western Sector' of Terminal B, now belong to Terminal A.

Terminal B
Terminal B, previously Sheremetyevo-1, catered mainly to internal low-cost flights.
The terminal has 64 remote aircraft stands, including 8 stands used for the maintenance of
Aeroflot aircraft, and five in the 'Eastern Sector' which are used to service cargo flights.
Located in the northern part of the airport, the terminal was put into operation in 1964. Is
divided into two buildings: the arrival hall zone and departures area. Terminal B is
remarkable for its architecturally unique and unusual spaceship-like gate area, which is
connected to the main building by a passenger footbridge. The terminal's design was
masterminded by a project team working under the guidance of architects and G Elkin Yu
Kryukov. The terminal was demolished in August 2015. Nevertheless, on October 2015, the
construction of the new terminal building has began, the completition date is unknown, but
the constructors will try to finish till FIFA 2018 in Russia begins.

Terminal C
Terminal C cost an estimated US$87.7 million to construct. It has 40,000 m (430,000
sq ft) of floorspace and has a capacity of 5 million passengers per year. The terminal now
tends to handle flights of CIS carriers and charter airlines. On March 12, 2007, Sheremetyevo
opened its first entirely new-build terminal for the servicing of international flights. Located
in the northern part of the airport and adjacent to Terminal B, it has 30 check-in counters, 36
passport control booths, a three-level automatic baggage sorting system, and six air bridges.

8
 Terminal C is connected by way of an elevated pedestrian gallery with a multistory
parking facility for 1,000 vehicles. In autumn 2008, an orthodox chapel (of Archangel
Michael and the other Bodiless) was opened on the terminal's third (departures) floor.

Picture 2.2
Terminal C

South terminals
Terminal D
Terminal D, opened in November 2009, is adjacent to Terminal F. The 172,000 m2
(1,850,000 sq ft) building is a hub for Aeroflot and itsSkyTeam partners, with capacity for 12
million passengers per year. Aeroflot had been trying to implement the project of a new
terminal (Sheremetyevo-3) since January 2001. However, construction only began in 2005,
with commissioning of the complex finally taking place on 15 November 2009. The
acquisition of its own terminal was a condition of Aeroflot's entry into the SkyTeam airline
alliance, thus necessitating the construction. The main contractor for the build was a Turkish
company - Enka. Terminal D has 22 jetways and 11 remote stands. On November 15, 2009 at
9:15 a.m., the first flight from Terminal D (the new official name of Sheremetyevo-3)
departed for the southern resort city of Sochi. Despite this, Aeroflot took a number of months
(due to unexpected administrative delays) to transfer all of its international flights from
Terminal F to D (a full transfer was originally planned for February 2010). Whilst previously
Terminal D had remained a separate legal entity from the rest of Sheremetyevo Airport, in
spring 2012, it became an integrated unit of "Sheremetyevo International Airport" JSC. As
part of the deal, Aeroflot, VEB Bank, and VTB Bank, all of which had invested in the
construction of Terminal D, became part shareholders in the airport as a whole. The basis for

9
the architectural and artistic image of Terminal D is that of a giant swan with outstretched
wings.

There is an official multi storey parking at Terminal D connected with the main
building by means of a pedestrian bridge. The parking size is about 4100 lots, however it has
a relatively dense layout, so in most cases it is difficult to get out of the car without hitting the
neibouring car.

Picture 2.3
Terminal D

Terminal E
Terminal E opened in 2010 as a capacity expansion project, connecting terminals D
and F. The terminal's construction has allowed for the development of terminals D and F, as
well as the railway station, into a single south terminal complex. The terminals of this
complex are connected by a number of pedestrian walkways with travelators, thus allowing
for passengers to move freely between its constituent facilities. In December 2010, a new
chapel dedicated to St. Nicholas opened on the second floor of Terminal E. The terminal is
used for international flights, primarily by Aeroflot and its Sky Team partners. Terminal E has
8 jet way equipped gates. The V-Express Transit Hotelbetween security/passport check-ins
provides short-term accommodations for passengers changing planes without having to
present a visa for entering Russia. The hotel drew international attention in June 2013 when
Edward Snowden checked into the hotel while seeking asylum.

Terminal F
Opened on May 6, 1980 for the Moscow Summer Olympics, Terminal F, previously
Sheremetyevo-2, has 15 jetways and 21 remote aircraft stands. The terminal was designed to

10
service 6 million passengers per year. Until the completion of Terminal C, it was
Sheremetyevo's only terminal that was capable of adequately servicing international flights.
The design is a larger version of the one of Hannover-Langenhagen Airport by the same
architects. A major reconstruction of the terminal and its interior space was completed by late
2009. For the convenience of passengers, the departures lounge and Duty Free zone were
thoroughly modernised, whilst a number of partition walls were removed to create extra retail
and lounge space.

Picture 2.4
Terminal F

2.4 Airlines and Destinations

Passenger

Airlines Destinations Terminal

Adria
Ljubljana F
Airways

Aeroflot Abakan, Aktau, Aktobe, Alicante, Almaty, Amsterdam, A D, E, F

napa, Antalya, Arkhangelsk, Astana Astrakhan, Athens, A
tyrau, Baku, BangkokSuvarnabhumi, Barcelona, Barnau
l, BerlinSchnefeld, BeijingCapital, Beirut, Belgrade, B

11
Airlines Destinations Terminal

ishkek, Bologna, Brussels, Budapest, Bucharest,Cairo (sus

pended), Copenhagen, Chelyabinsk, Chiinu, Delhi, Dres
den, DubaiInternational, Dsseldorf, Eilat-Ovda, Frankfu
rt, Geneva,Guangzhou, Hamburg, Hanoi, Hanover, Havan
a, Helsinki, Ho Chi Minh City, Hong Kong, Istanbul
Atatrk, Irkutsk, Kaliningrad, Karagandy,Kazan, Kemero
vo, Khabarovsk, Krasnodar, KrasnoyarskYemelyanovo,
Larnaca, London-Gatwick (begins 15 November 2016),
[15]
LondonHeathrow, Los
Angeles, Lyon, Madrid, Magadan, Magnitogorsk, Mal, M
laga, Miami, MilanMalpensa, Mineralnye Vody, Minsk
National,Munich, Murmansk, New York
JFK, Nice, Nizhnekamsk, Nizhnevartovsk, Nizhny
Novgorod, Novokuznetsk, Novosibirsk, Novy
Urengoy,Omsk, Orenburg, OsloGardermoen, Paris
Charles de Gaulle, Perm, Petropavlovsk-
Kamchatsky, Phuket, Prague, Riga, Rome
Fiumicino,Rostov-on-Don, Saint
Petersburg, Samara, Saratov, Samarkand, SeoulIncheon,
ShanghaiPudong, Shymkent, Simferopol, Sochi, Sofi
a,StockholmArlanda, Stuttgart, Surgut, Syktyvkar, Tallin
n, Tashkent, Tbilisi, TehranImam Khomeini, Tel Aviv
Ben Gurion, TenerifeSouth,Thessaloniki, Tivat, Tokyo
Narita, Tomsk, Tyumen, Ufa, Ulaanbaatar, Valencia, Venic
eMarco
Polo, Vienna, Vilnius, Voronezh, Vladivostok,Volgograd,
WarsawChopin, WashingtonDulles, Yakutsk, Yekaterin
burg, Yerevan, Yuzhno-Sakhalinsk, Zagreb, Zrich
Seasonal: Gelendzhik, Heraklion, Split

12
Airlines Destinations Terminal

Air Algrie Algiers C

Air Astana Almaty, Astana, Atyrau E

Air Baltic Riga E

Air China BeijingCapital F

Air France ParisCharles de Gaulle E

Air Malta Malta E

Air Moldova Chiinu F

Air Serbia Belgrade F

MilanMalpensa, RomeFiumicino
Alitalia D
Seasonal: Catania, Palermo

Ariana Air Kabul C

Sofia
Bulgaria Air F
Seasonal: Burgas, Varna

China
Eastern ShanghaiPudong, Xi'an, Sanya F
Airlines

China Guangzhou, Lanzhou, rmqi, Wuhan D

13
Airlines Destinations Terminal

Southern
Airlines

Czech
Karlovy Vary, Prague F
Airlines

Delta Air
Seasonal: New YorkJFK D
Lines

Thessaloniki
Ellinair E
Seasonal: Athens, Corfu, Rhodes (begins 28 May 2017)

Finnair Helsinki D

Hainan
BeijingCapital E
Airlines

KLM Amsterdam E

Iran Air TehranImam Khomeini F

Korean Air SeoulIncheon D

LOT Polish
WarsawChopin E
Airlines

MIAT
Mongolian BerlinTegel, Ulaanbaatar F
Airlines

14
 Airlines Destinations Terminal

Seasonal charter: Aqaba, Bangkok-

Nordwind
Suvarnabhumi, Cancn, Goa, Djerba, EilatOvda, Larnac
Airlines / Peg C
a, Monastir, Nha Trang (Cam Ranh), Phuket,Puerta
as Fly
Plata, Punta Cana, Sharjah, Varadero

Onur Air Seasonal: Antalya F

Blagoveshchensk, Khabarovsk, Krasnoyarsk-

Pegas Fly Yemelyanovo (begins 1 November 2016), Magadan, St D
Petersburg

Royal Air
Casablanca E
Maroc

Seasonal charter: Barcelona, Dubai-Al

RoyalFlight F
Maktoum, Goa, Macau, Ras Al Khaimah, Salzburg

Scandinavian
StockholmArlanda E
Airlines

Severstal Air Cherepovets D

Sichuan
Chengdu F
Airlines

SmartWings
operated
Prague F
by Travel
Service

15
 Airlines Destinations Terminal

Tianjin
Tianjin F
Airlines

Tunisair Seasonal: Enfidha, Monastir C

Vueling Seasonal: Barcelona F

Cargo

Airlines Destinations

Amsterdam, Anchorage, Atyrau, BeijingCapital, Chengdu, Chicag

o-O'Hare, Frankfurt, Hahn, Helsinki, Hong Kong, Jakarta-Soekarno
AirBridgeCargo
Hatta,Leipzig/Halle, Los Angeles, MilanMalpensa, ParisCharles
Airlines
de Gaulle, SeoulIncheon, ShanghaiPudong, Singapore, Tokyo
Narita, Zaragoza,Zhengzhou

Air Koryo Pyongyang

ASL Airlines
Lige
Belgium

Etihad Cargo Abu Dhabi

operated
by AirBridgeCargo

16
 Airlines Destinations

Airlines

Korean Air Cargo Frankfurt, SeoulIncheon

Lufthansa Cargo Frankfurt, SeoulIncheon, TokyoNarita

Polet Airlines Hong Kong, Lahore

2.5 Ground Transportation

Rail
Aeroexpress, a subsidiary of Russian Railways operates a nonstop line, connecting the
airport to Belorussky station in downtown Moscow. One-way journey takes 35 minutes. The
trains offer adjustable seats, luggage compartments, restrooms, electric outlets. Business-class
coaches available.

The service started in November 2004, when express train connection was established
from Savyolovsky station to Lobnya station, which is 7 km (4.3 mi) from the airport, with the
remainder of the journey served by bus or taxi. On 10 June 2008, a 60,000 square meter rail
terminal opened in front of Terminal F, with direct service from Savyolovsky station. A
shuttle bus service ferried passengers to terminals B and C. From 28 August 2009, the line
was extended to Belorussky station with plans to serve all three of Moscow's main airports
from a single point of boarding, and service to Savyolovsky station terminated.

Bus
Moscow can be reached by the municipal Mosgortrans bus lines : 817 to station
Planernaya of Moscow Metro Tagansko-Krasnopresnenskaya Line, 851 to station Rechnoy
Vokzal of Zamoskvoretskaya Line, departures every 10 minutes, travel time 33-55 minutes by

17
schedule depending on the terminal served. At night time bus N1 (departures every 30
minutes between 3am and 5:40am) connects the airport to Moscow's Leningradsky Avenue,
downtown area and Leninsky Avenue. Travel time 30-90 minutes, fare is 50 rubles (as of
September, 2016).

A shuttle bus connects the northern cluster (Terminals B and C) with the south cluster
(Terminals D, E, and F).

Road
The main road leading to the airportLeningradskoye Highwayhas experienced
large traffic jams. Since 23 December 2014, a toll road to the airport has been opened. It
connects with MKAD near Dmitrovskoe Highway. Now it is possible to reach the airport in
ten minutes, avoiding traffic jams.
Official airport taxis are available from taxi counters in arrivals. Prices to the city are
fixed based on zones.

2.6 Accidents and Incidents

On 26 September 1960, Austrian Airlines Flight 901 crashed 11 km (6.8 mi) short of
the runway at Sheremetyevo Airport. Of the 37 people on board, 31 died.
On 27 November 1972, Japan Airlines Flight 446, a DC-8-62, crashed while in an
initial climb on a route from Sheremetyevo International Airport to Haneda Airport.
There were 14 crew members and 62 passengers on board the aircraft. A total of 9
crew and 52 passengers died, with a total of 61 of 76 occupants dead.
On 6 July 1982, Aeroflot Flight 411, an Ilyushin Il-62, crashed on takeoff; all 90 on
board died.
On 28 July 2002, a Pulkovo Airlines Ilyushin Il-86 with 16 crew members and no
passengers on board crashed shortly after takeoff. Two stewardesses survived.
On 3 June 2014, Ilyushin Il-96 RA-98010 of Aeroflot was damaged beyond
economical repair in a fire whilst parked.

18
2.7 Culture in the Airport

The airport is the setting of the opening of "Olympic Games" (1980), the 13th episode
of the animated television series Nu, pogodi! (19692006).
In Tom Clancy's spy novel The Cardinal of the Kremlin (1988), the US Negotiations
team lands at Sheremetyevo from Shannon Airport in Ireland. The KGB chairman and
his prisoner also arrive there to board the Negotiations team VC-137 out to defect to
the United States.
In the action thriller film Air Force One (1997), the president of the United States
takes off from Sheremetyevo, but the plane is hijacked by terrorists shortly after
takeoff.
The airport is featured in the action spy film The Bourne Supremacy (2004) starring
Matt Damon. Terminal 2 is shown, followed by a scene shot at the arrival/pick-up
area outside Terminal 2.
The airport (with a different name, Zakhaev International Airport) is featured in the
first-person shooter video game Call of Duty: Modern Warfare 2 (2009) in the
controversial mission "No Russian", during which Terminal D is attacked by
terrorists.
Donald Trump, American real estate mogul and Republican presidential candidate,
allegedly screamed obscenities at a baggage carrier, and has refused to apologize for
his claim of the worker's hostility and negative demeanor.

2.8 Airside

General Info
Country Russia
ICAO ID UUEE
Time UTC+3(+4DT)
55.972642
Latitude
55 58' 21.51" N
37.414589
Longitude
037 24' 52.52" E
622 feet
Elevation
190 meters
Type Civil

19
Magnetic Variation
Operating Agency
Near City
Operating Hours
International Clearance Status
Daylight Saving Time
009 E (01/06)
CIVIL GOVERNMENT, (LANDING FEES AND
DIPLOMATIC CLEARANCE MAY BE
REQUIRED)
Moscow
24 HOUR OPERATIONS
Airport of Entry
Last Sunday in March to last Sunday in October

Communications
120.7
TWR 131.5
(120.7 Rwy 07R - 25L)(131.5 Rwy 07L-25R)
RADAR 118.1
VOLMET 127.875
119.0
GND 121.8
(119.0 Rwy 07L - 25R)(121.8 Rwy 07R-25L)
ATIS 125.125
APP 1 119.3

Runways
ID
(Click for Dimensions Surface PCN ILS
details.)
12139 x 197 feet
07R/25L CONCRETE. 076RCWT YES
3700 x 60 meters
11647 x 197 feet
07L/25R CONCRETE. 070RBWT YES
3550 x 60 meters

Navaids
Distance Bearing
Type ID Name Channel Freq From From
Field Navaid
VOR-
MR SHEREMETYEVO 093X 114.6 2.3 NM 064.0
DME
NDB NL SHEREMETYEVO - 380 3.0 NM 063.9

Remarks
FUEL (NC-TS1)

20
 CHAPTER III

FURTHER ANALYSIS

3.1 Introduction

Sheremetyevo International Airport (SVO), is an international airport located 29 km

north-west of central Moscow. Opened in 1959, it is one of the largest airports of Moscow
and Russia. It is now the second largest airport in Russia after Domodedovo International Air-
port is a hub and home base for the flights of the Russian airline Aeroflot. In 2012, the air-
port handled 26,188,000 passengers and 228,868 aircraft movements. To increase the
capacity it was necessary to expand the actual airport. Therefore, SVO created a master plan
for its airport. The construction of a third runway has been approved and is scheduled for
completion in Q3 2015. Construction of the new North Cargo Complex and terminal G are
also planned. Sheremetyevo is planning to serve up to 35 million passengers a year by 2015,
and to raise non-aviation revenue share up to 60% of total income. In line with the master
plan for 2030, new passenger terminal facilities with capacity of 64 million passengers a year
will be opened by 2030. Obviously expanding such an important and large airport has also a
certain impact on the region, and maybe further than the region. The impact can be positive
for the inhabitants, but of course also negative. To give a judgement about the project as a
whole, it is important to make a trade-off between all these negative elements and the positive
ones. There are three main kinds of impacts: environmental, economic and social. Only a
positive combination of these three gives a high level of sustainability. Will the positive
impact of the airport expansion outweigh the negative impact of for the inhabitants? A right

21
balance can always be found if the airport takes the inhabitants necessities into account. The
most important point of this whitepaper will be finding the balance between the airports
interests and those of the inhabitants. Creating win-win situations would be ideal. Also the
scenarios that will take place, have a great influence on the impact of the airport. The airport
could completely become privatized. Another option is that the airport will be totally in
governmental hands. The most desirable scenario is the actual situation remaining like it is
now. Altogether, eventually, the expansion is mostly positive for the inhabitants of SVO. It
takes away a little bit, to give a lot back to the inhabitants.

Picture 3.1
Inhabitants SVO -- 20-05- 2013

3.2 Negative impact

The social impacts of air transport are as significant and as wide-spread within society
as the economic benefits and should be acknowledged, even though they are more difficult to
measure than economic impacts. Nevertheless, the social impact is something that is
immediately perceptible by the people. Some examples of these perceptible impacts are
traffic, life quality, involvement in the airport, housing and education.

Involvement

22
 To improve the positivity of the social impact of the expansion of SVO, involving
inhabitants could be really helpful. The inhabitants committee will be the link between
inhabitants and the airport. Involving the inhabitants in the project of the expansion will
influence them positively. It is also necessary to take decisions together with the inhabitants,
because the inhabitants are neighbours of the airport. Almost every change at the airport is
being perceived directly or indirectly by the inhabitants. Therefore, it is important to have
periodically meeting between the airport, Inhabitants SVO and some other inhabitants. This
gives also the feeling to the inhabitants that they are part of the decision making process of
the airport. Also doing workshops with elementary schools helps to give the children a
positive view on the airport from an early age. Research shows that growing up actively with
an airport, reduces the bad image of the airport. It has to be clear for all the inhabitants thus
what the benefits of the airport are.

3.3 Traffic

To not affect the mobility of the inhabitants it is necessary to have a good highway
network, customized for the presence of the airport. The flow from and to the airport must not
affect the mobility of the inhabitants on the roads around the airport of SVO. The use of
public transport could be stimulated in order to discharge the roads and highways.

Traffic - Roads

Currently there are two main roads around the airport, the sh. Sheremetevskoye goes
around the airport and the sh. Mezhdunarod-noye goes to the sh. Leningadskoye Highway.
These roads are already on their limit around the airport, according to Google Traffic History
(Appendix I). During the peak hours, workdays 19:00/20:00, the roads tend to get a little bit
slower. Even though SVO is mainly focussing on transfer passengers in the future, also the
amount of O/D-passengers will increase extremely. Therefore the roads around the airport
and in a wider area will not be sufficient anymore, because they are already on their limit
(Appendix II). It will be really useful to add extra roads and highways to prevent congestion
for the inhabitants. The government and local municipalities are already taking some steps to
improve the infrastructure around the airport .The ongoing modernisation of the stretch of the
sh. Leningradskoye highway to SVO will be completed by the end of 2013, including the
newly-built two-level interchange at the junction of the MKAD ring road with the
Leningradskoye highway.These are important projects to prevent traffic jams, which will give
benefit to the airport, but of course also to the inhabitants.

23
 Moscow traffic is rated the worlds worst by Dutch GPS manufacturer TomTom,
which has issued its annual congestion report. Slow streets prolong an average ride by more
than a half, thus stealing at least five days from the life of a Moscow driver.
The Russian capital has topped the 2012 Con-gestion index, revealing that the city
traffic makes an average journey 66 per cent longer than when the traffic is flowing freely.
The morning rush hour figure goes as high as 106 per cent, in the evening it hikes up to 138
per cent.

On average, a Moscow driver spent 127 hours in traffic last year, that's not counting
the normal time needed to get from A to B. The busiest traffic day was November 29, when
Moscow streets were nearly paralyzed by heavy snowfall.

Wednesdays are the busiest weekdays traffic-wise in the Russian capital, TomTom's
index shows. The smoothest ride awaits those traveling on Monday mornings and Friday
nights.

TomTom's Congestion Index measures traffic congestion in 161 cities across five
continents and compares it to congestion levels in the previous year. It is believed to be the
world's most accurate barometer of congestion in urban areas.

The results are based on real travel time data captured by vehicles driving the entire
road network.

The TomTom Congestion Index clearly shows that traffic in our major metropolitan
cities is on the rise," TomToms Asia Pacific VP, Chris Kearney said in a statement. "At
TomTom were constantly working to help governments and road authorities make more
informed decisions about tackling the issue of traffic congestion and the Index aims to do just
that.

Deputy Mayor for Urban Development Khusnullin with the mayor of Moscow at sh.
Leningrad-skoye highway

24
 Rush hour on MKAD

Traffic Public transport

Public transport is pretty cheap in Moscow, and you can get around by metro
(subway), bus, tram, taxi...The most popular and convenient method of travel is the metro.
Tickets are very cheap and are purchased at the metro stations, at the window labeled with the
word "KACCA". You can buy tickets for various numbers of journeys - from 1 to 60
journeys. Once you have purchased your ticket you go through the turnstiles (press your card
up against the small circle - it will also show the number of rides left) and then down to the
platform. The metro trains arrive around every 2 minutes during peak times and the time gap
between trains extends to about 10-15 minutes later at night. While being a con-venient
method of travel, the metro does get very crowded, especially at rush hour, and you'll often
find yourself packed in like sar-dines! That said, the metro is very efficient and many of the
stations are works of art in themselves. Some of the best known ones include
Komsomolskaya - with its chandeliers, Kievskaya, with its beautiful artwork, and
Mayakovskaya, with its marble decor and mosaics on the ceiling.

Other methods of transport include trams and buses. You can normally buy tickets for
these in advance, at metro stations and kiosks. Some metro stations do not sell them however
and it is best to try kiosks adjacent to bus stops and ask for 'avtoboos beelyet' and they can be
bought from the driver for a couple of roubles more. There is a powerful tool to plan your
route via public transport. It situates at yandex.maps The interface is in Russian only but it's
very simple.

Another option is to get a taxi. There are taxi firms in Moscow which you may wish
to use when going a longer distance (e.g from the city centre to the airport) but to go a shorter
distance it's common to hail an ordinary car in the street. While in Moscow this is a common

25
way of getting around, caution should still be exercised - avoid hitch hiking alone or at night.
It's best to agree a fare in advance, but you can usually go a short distance quite cheaply.

The infrastructure will not only ne improved by adding and improving roads.
Improving and stimulating the use of public transport, from and to the airport, can also
discharge the main to roads to SVO. Making parking in the direct vicinity of the airport more
expensive, rejects passengers from parking or using their car. Farther away from the terminal
the prices can be lower to permit visitors and passengers to park for a normal price. This
stimulates the use of public transport. But, before stimulating the use of public transport, it
has to be optimal to manage the high amount of passengers that do not reach the airport by
car. Aeroexpress train leaves goes every half an hour from and to SVO (Appendix III). This
will probably be an insufficient frequency in the future with three times the actual passenger
amounts. A positive note is the stimulation of the use of public transport by offering a ticket
combination of train-bus and train-taxi. The shuttle busses from the terminal to the train
station do not have a schedule and have therefore to be optimized. However the nor-mal bus
lines do have a schedule. The bus line services of SVO exists of:

Bus 817 (towards Planernaya)

Shuttle bus 948 (towards Planernaya)
Bus 851 (towards Rechnoi Vokzal)
Bus 851E (towards Rechnoi Vokzal)
Shuttle bus 949 (towards Rechnoi Vokzal)

Only if the public transport works excellently, the highways can be discharged.

3.4 Housing/Third runway

According to the master plan of SVO the third runway will be placed over the main
road that goes to SVO. A lot of houses have to be de-molished to place the third runway. The
run-way would also be placed over a high traffic road. To build the runway the road has to be
closed. This would cause chaos and traffic jams, which will affect also the inhabitants. The
runway according to the master plan is the yellow dot. It would save a lot of inhabitants
houses if the third runway would be placed where the green dot is. Also for the airport it
would save a lot of costs, because there are a lot of classic and precious houses in the

26
neighbourhood of the yellow dot (old runway). The new location will only need the
relocation 2500 inhabitants.

Picture 3.4

"Quality homes in these villages are from 700 thousand dollars, and there are cottages and 3-
4 million dollars, which are just in the exclusion zone " - Head of the Analytical Centre
Corporation "Incom ", Dmitry Taganov.

Taking the nature into account, it would be nature-friendly to move the wood around
the green dot to another area to preserve the fauna and nature. Also all the animals have to be
moved to another location.

3.5 Environmental impact

Inhabitants concerns about the environmental impact of airport expansions are

always important for airports. If the environmental impact of SVOs expansion is too high,
the capacity has to be limited to guarantee the well-being of inhabitants. All the
environmental rights of the inhabitants have to be respected, before an expansion can take
place. Unfortunately a very negative quote of the first part of the master plan has to be
underlined:
The Russian government has no restrictions for air traffic noise or pollution around
the airport. This offers many possibilities of increasing the capacity of the airport in
passengers and aircraft movements without regarding any restrictions. (Part One Master
Plan SVO, Page 30)

This quote gives Inhabitants SVO the right to conclude that, in some aspects, SVO
pays little attention to inhabitants. There are several restrictions by the Russian governments.

27
To make the environmental impacts of the expansion clear to inhabitants and airport, they
will be elaborated in this chapter. Environmental impact does not only consist of pollution,
but also of noise, waste, water and wild life.

Sheremetyevo International Airport joined the celebration of Global Ecologists Day

by establishing a Green Environment. On June 5, 2013, members of the mass media got their
first opportunity to visit the airports high-tech ecological facilities and observe the
implementation of Sheremetyevo Airports eco-policy.

Sheremetyevo Airport applies the mechanism of voluntary environmental

responsibility. Sheremetyevo Airport is guided by the overarching principle of ensuring the
transparency of information regarding the companys activities aimed at environmental
protection.

JSC MASH implemented the Environmental Management System (EMS) based on

ISO-14000 international standards.

Every year, the airport makes a performance assessment of environmental, resource

and energy-saving measures based on key performance indicators (KPI) related to
environmental protection.

Moreover, in 2013, Sheremetyevo Airport plans to approve its Energy-Saving

Program through 2015. Implementation of this pro-gram will generate substantial
improvements in the reliability and safety of power supply and power facilities, energy-use
efficiency, as well as energy-cost optimization.
As part of implementation of its program to increase energy efficiency, beginning on
July 1, 2013, Sheremetyevo Airport will switch to hourly electricity settlements yield-ing
average material-cost savings of up to 20% per month.

Sheremetyevo Airport views environmental protection as one of its top priorities.

Thus, in 2011, more than 37 million rubles was allo-cated for the implementation of eco-
programs and green-technology; in 2012, more than 42 million rubles was earmarked for this
purpose.

The eco-excursion got its start with the debut of electric automobiles
Sheremetyevo Airport has implemented services involving the ferrying of passengers around
the South Terminal Complex (Terminals D, E, F) using this environmentally-friendly mode of
transportation. Now, passengers can get around the public areas of the terminals even faster
than before. Passengers with reduced mobility are provided with this service free of charge.

28
 Using electric automobiles, excursion partici-pants travelled to Terminal D and visited
a utility tunnel where waste sorting equip-ment has been installed. There, they observed the
performance capabilities of a press compactor that allows for the pressing of solid household
waste. Media representatives also viewed a packing press a powerful machine for carton
pressing designed for on-line carton processing and the forming of packing piles for further
processing optimization.

After that, the ecology press-tour participants visited the electric power control unit
and ascertained that Sheremetyevo Airport con-stantly monitors the power-supply status of all
passenger terminals and operational facilities. All airport facilities consuming electric power,
as well as the slightest changes in power supply, are displayed on control unit screens.

One of the most interesting stops on the eco-tour was the Wastewater Treatment Plant,
which is currently in the commissioning stage and preparing for full-scale operation. The
plant is a state-of-the-art, high-tech unit de-veloped for the treatment of household
wastewater received from the airport build-ings and facilities. The capacity of the Wastewater
Treatment Plant equals 2,000m/day. The Wastewater Treatment Plant operates virtually
automatically and effectively eliminates the possibility of waste entry into the drainage
system.

The following is provided by the technologies of household wastewater treatment in

place at the Wastewater Treatment Plant: equip-ment for mechanical and biological
wastewater treatment; equipment for sludge dewatering; equipment for wastewater treatment
from suspended solids; equipment for the disinfection of treated household wastewater;
equipment for treated wastewater release into surface bodies of water. All of the equipment
operates automatically.

Sheremetyevo International Airport is the first Russian airport to develop a

preliminary (calculated) Sanitary Protection Zone and roadside clear zone and have them
approved by Rospotrebnadzor (RF Federal Service for the Supervision of Consumer Rights
Protection and Human Welfare). The total area of the Sanitary Protection Zone spans 11.2
km2, with the area of the roadside clear zone equal to 693.7 km2. Regular measurements of
physical effect level (aviation noise) and atmospheric air conditions are taken in the
aforementioned zones to ensure the environmental safety of the community.

29
 Every year, Sheremetyevo Airport conducts a campaign on waste paper collection. In
2012, 7.5 tons of recyclable materials were collected. As we now know, 60 kg of paper
collected as waste paper allows for the preservation of 1 tree. Thus, we can confidently
assume that airport employees have already saved 80 trees. The next campaign on waste
paper collection will be held on June 13.

3.6 Pollution

Pollution is one of the most important envi-ronmental impacts for inhabitants. Maybe
it is not really the most important environmental impact, but for the sense of the inhabitants it
is.

Pollution Kerosene

A very unpleasant impact of the airport on inhabitants life is the unpleasant odour of
kerosene that flies over the houses, depend-ing on the wind. Depending on the wind di-
rection it can be concluded whether the kero-sene will reach the inhabitants or not (Figure 5).
The most frequent wind direction is south west. Fortunately the largest part of the in-
habitants that live directly near the airport live south east from SVO. This means that a
minority will have to cope with kerosene odour on windy days. Although, most people do not
even smell the odour of kerosene when they live further than four kilometres from the airport.

Pollution Gasses

CROS (Comite Regionaal Overleg Schiphol), an organization that is similar to

Inhabitants SVO, conducted a study on difference on the impact of the pollution of gasses
near an airport and in the city, on the health of inhabitants. They placed an air quality
monitoring filter near the airport and one in the city for the same period of time. If the filter
near the airport would have been darker than the one in the city, that would indicate the
difference of air quality near the airport. But there was an unexpected result: the difference in
color and harmful substance between the two filters was insignificant. This means that the air
quality near the airport does not differ that much from the air quality in the city. Besides, the

30
comparison with Schiphol is excellent, because it has approximately the same amount of
passengers that SVO wants to have in the future (2025).

Pollution Noise

There are clear guidelines for the maximum noise that can be produced by an airport
and aircraft in the neighborhood inhabited areas (Appendix IV). Each type of plane,
approved by URSS (CIS), is allowed to make use of the airport. Although there are
restrictions, there are a lot of night flights (Appendix V). This may cause a lot of disturb to
the sleep of in-habitants of SVO. Fortunately there are some restrictions for the noise. The
city territory is divided in three zones:

Zone 1 (furthest zone): Night noise limited to 80 dBA and day noise to 90 dBA
Zone 2 (midway): all buildings must be sound proofed and same limits as zone 1
Zone 3 (closest): all housing construction is banned.

It is nice for inhabitants to have all these restrictions to protect them from noise disturbance.

Unfortunately in the Boeing restrictions of appendix IV it can be noticed that a lot of

restrictions cannot easily be enforced and controlled, as can be seen below.

APU OPERATING RESTRICTIONS - NONE

NOISE BUDGET RESTRICTIONS - NONE
NOISE SURCHARGE - NONE
NOISE MONITORING SYSTEM - NONE
FLIGHT TRACK MONITORING SYSTEM - NONE

Specially the missing of a noise monitoring system is strange and should be changed
in the future. With high growth rates and a future passenger amount prospective of over 60
million, it is very important for inhabitants to monitor the noise amount continuously.

As regards the night flights, there could be a typical but easy win-win-solution. The
sepa-rations between aircraft can be made larger during the night, since the nights schedule is

31
not as busy as it is during the day. The longer distances are used to implement a Continuous
Descent Approach. This is the dark blue line in Figure 6. The normal approach is figured by
the light blue line. During the day this approach system would affect the capacity of the
airport, because of the longer separations between aircraft. The Continuous Descent
Approach contributes to reducing fuel use, noise and emissions. This kind of approach
consists of flying as a high as possible for as long time as possible with a low momentum.
This new approach method, which is already used at Schiphol, lowers the fuel costs for
airlines and the noise and emissions for inhabitants. The only negative aspect is that it can be
performed only at night when the airport is less busy. Furthermore, with the new, third
runway there will be more capacity during night to perform this approach method.

Waste

There is a clear relation between passenger amounts and waste amounts at an airport.
If SVO wants to grow it has to implement an excellent waste management (Appendix VIII).
Otherwise, the inhabitants will be the victim of the high passenger amounts at SVO in the
future, because they will have to face the garbage.

Collection, transport, treatment and disposal of waste;

Control, monitoring and regulation of the production, collection, transport, treatment
and disposal of waste; and
Prevention of waste production through in-process modification, re-use and recycling.

Water

When rainwater runs off the platform into drains or local waterways, it can carry
pollu-tants with it that have the potential to dam-age wildlife or groundwater. The liquids that
are used for the de-icing procedure could have the same path: into the rainwater or
groundwater. The main potential sources of pollution are:

Chemical substance that are used for aircraft, runway and taxiway deicing

32
 Cleaning products silt, chemicals and fuels from construction activities
Spillages of fuel on the ground
Chemicals and oils from aircraft and vehicle maintenance
Fire fighting foam

Therefore, it is important towards inhabitants to monitor the quality of the water

around SVO. Regular monitoring of local water courses to assess the health of the aquatic
environment. This contributes to the health of the whole region, including the inhabitants of
SVO. Within the framework of sustainability, that has to be reached to operate inhabitant
friendly, some other measures could be taken. Minimising pollution risks and encouraging
airport third party companies to minimise any impacts from their activities could be a
measure. Wherever possible, the contamination from winter de-icing activity, could be
contained where practicable. These measures cost money but surely pay themselves off,
towards the inhabitants and SVO.

Wild life

Next to the water contamination mentioned above there is also another impact on wild
life. As well known, especially larger birds form a threat for aircraft and thus for aviation
security. In most cases aviation security takes the precedence over the lives of birds.
Especially with the expansion plans and new run-way there will be a lot more aircraft
movements. When aircraft movements increase, flying birds in the vicinity of the airport have
to decrease, unfortunately. The building of the third runway will of course take away some
nature from the neighbourhood of SVO. Since inhabitants of SVO are mainly fanciers of
nature and wild life, the nature has to be moved, but near the airport and in the vicinity of the
inhabitants.

Moscow, the capital of Russia, is also the nation's most populous city. However,
simply because it's an urban center with a large population does not mean that the city and the
immediate area are devoid of nature and wildlife. The Moscow region is in a mixed for-est
area, which means that it is rich in flora and fauna, especially as one moves away from the
densest areas of the city and into the suburbs and rural areas surrounding the capital.

33
Area Vegetation

Moscow's position in the center of the country means that it lies between ecosystems
that exist in Russia's north and south. The city and its surrounding region fall into a band of
mixed forest approximately 500 kilometers wide. This means that broad-leaf birch and other
warmer-weather, deciduous trees mix with the vegetation of the taiga, including the northern
pine, fir, and spruce trees, which dominate in the north until the barren tundra. Willows and
larch trees also grow in abundance around Moscow.

Regional Wildlife

Like any large city, the center of Moscow does not have many large animals, but the
Elk Island National Nature Park sits just on the boundary of the city and its northwestern
suburbs, meaning that wildlife thrives close to the capital. More than 200 animal species
make their home in the park, including wild boar, dappled and roe deer and elk, along with
beavers and otters that live in the area's waterways. Area birds include partridges, pheasants
and egrets.

The park's Alexeev Copse is also home to 200-year-old pine trees and spruce trees as
old as 170 years. Eighty-five percent of the area is forested.

Environmental Issues

Moscow's plants and animals depend on a healthy environment. Naturally, given Mos-
cow's status as a political and economic powerhouse, the city's population is growing, which
means a larger population pushing into the surrounding areas and greater industrial activity,
both of which can have a negative effect on the environment and the species that live within
it. However, the government is making efforts to protect its natural resources. Approximately
17,700 hectares of Moscow territory enjoy special protection, and the city hopes to increase
that amount to 24,800 hectares, or a full 20% of its total area, by the year 2020.

Increasing public awareness and corporate responsibility, including greener

technologies, are encouraging signs as well. Still, decreasing government regulation is a

34
concern, while growing demand for land and natural re-sources mean that the future of
Moscow's natural habitats and flora and fauna continue to be in question.

3.7 Positive impact

It is obvious that the expansion of the airport will bring an important economic impact
on the region for the inhabitants. Inhabitants could profit in various ways of the expansion.
But it is also important to research the negative, economic impact on the region and for
inhabitants of SVO. There is a two way interaction between the airport and the regional
economy. If the airport is doing well, the regional economy profits. If the regional economy is
doing well the airport will grow. The welfare of the region and the airport have a very strict
relation.
Employment

It is obvious that the expansion of SVO will also contribute positively to the
employment of the region (and not only the region). There is a clear ratio between passenger
amounts and job creation in the region. Since the passenger numbers are going to grow
extremely at SVO, it can be stated that also the employment rate in relation to SVO will grow
in the region. York consulting estimates that 1000 direct and 1000 indirect jobs are created
per one million passengers. Translating this to SVOs passenger amounts it gives important
numbers for the employment rates related to the airport. As can be noticed, an increase of
85,896 new direct and indirect jobs will take place over twenty years.

GDP

As mentioned before, also the GDP of the region will grow together with the growth
of SVO. Growth of the airport with 1% in passenger movements will lead to 0.17% growth in
the region and growth in the service sector of 0.18%. The passenger amount will grow by
190%, seen from 2011 to 2030. This means 32.3% and 34.2% growth in respectively the
region and the service sector, seen over a period of nineteen years. These growth rates mean
employment and welfare for the inhabitants of the region of SVO. SVO also benefits from the
growth of the region: if the region grows by 1% the airport generates 2.65% more passengers.

35
Connectivity

There is a high probability that the actual net-work will be much wider than it is now
(Appendix IX). Although the focus will be on transfer passengers, according to the master
plan. For the companies in the region that operate internationally this enlarges the business
possibilities. This causes a better place of the region in the world and generates employment
for inhabitants.

The inhabitants could benefit from the connectivity also in another way. With a wider
network a lot of leisure destinations are added to the actual ones.

Tourism

By having a larger airport and a larger network it will be easier to attract tourists to
Moscow. This also depends of course on the quality of the marketing to promote Moscow,
because the city has a lot to offer to tourists. The small companies in the city can benefit of
the tour-ism: hotels, restaurants, shops, transport etcetera.

Airport city

If SVO will focus on becoming an airport city, it could also become an attraction for
inhabit-ants where they can spend their free time. The airport will then become an attraction
on its own, without the aviation part.

"Along with incorporating a wide variety of services into passenger terminals, many
air-ports are developing their landside areas as well."

Serve as a catalyst and magnet for landside business development

Stimulate and facilitate increasing passenger and cargo traffic
Create new non-aeronautical revenue sources, both to compete and to better serve the
traditional aviation functions

36
 Set the standard for going green on a large scale in the Caribbean and lower
operating costs for businesses established in the area

SWOT/Conclusion

The expansion offers a lot of benefits to the inhabitants of SVO.These are mainly
economic but also social. Of course when the expansion of an airport takes place, there are
also a lot of negative points. There are various types of solutions for these problems). The
most important point for Inhabitants SVO is that the airport will keep periodically in touch
with inhabitants with meetings and by informing them. Important, high impact decisions have
to be made together with inhabitants by involving them and asking their opinion. The
expansion could mainly be marked as positive, except the third runway (location). At least
2500 people will lose their actual home. Only by combining the three impacts positively
sustainability will be reached.

Threats (T) :
Opportunities (O) :

Bad passenger
Foreign knowledge
amounts
High growth of
Waste treatment
External Aviation industry
No consideration of
Internal Growth of GDP
inhabitants
Employment
Congestion
Connectivity
High noise levels
Tourism
High pollution
Airport city
High costs relocation
inhabit-ants
Strengths (S) : SO Strategies : ST Strategies :

New highways to 1. Better usage of Maintain the strengths and

come location airport always involve inhabitants
Good wind direction 2. Offer more with meetings and

37
 Good approach and destinations
departing routes 3. Invest the revenues of presentations. Always
No bad air quality the opportunities to consider them, because they
Noise limits enlarge the list of are in the backyard of the

High investments for strengths to remain airport

the region inhabitants friendly

WO Strategies :

1. Use foreign
Weaknesses (W) : experiences to
involve inhabitants WT Strategies :
Little involvement 2. Invest in

inhabitants infrastructure 1. Periodical meetings

Highway system on together with the 2. Expect bad passenger

its max. capacity government amounts

3. Choose other location 3. Choose other location
Public transport not
for third run-way for run-way
optimal
4. Use employment and 4. Keep monitoring all
Relocation of a lot of
money to monitor the environmental
inhabitants
waste treatment, impacts, these are the
Noise level
water pollution and most important for
Poor waste treatment
noise levels inhabitants
Pollution of water 5. Keep respecting wild 5. Elephant Grass
Wild life life notwithstanding
the growth of SVO
6. Continuous Descent
Approach

38
 CHAPTER IV

CLOSING

4.1 Conclusion

According to ACI ASQ rating, Sheremetyevo Airport second time was recognized as
the best airport in Europe in service quality (2012-2013). The ranking is based on the level of
passengers satisfaction with the quality of services provided by the worlds airports, which is
determined according to 37 key criteria. By the results of ASQ 2014 research Sheremetyevo
has confirmed its leadership in an rating of the best airports in Europe, winning the second
place.

Sheremetyevo is the first Russian airport which became the best by the independent
rating ASQ and got international recognition of passengers and experts.

Since 2010, Sheremetyevo Airport has participated in the program for assessment of
quality level in the worlds airports ASQ (Airport Service Quality) implemented by the
Airport Council International (ACI).

Sheremetyevo International Airport is the largest Russian airport handling scheduled

international flights. The Airports network of routes includes more than 300 destinations.
39
The Sheremetyevo Airports services are utilized by the representatives of three major
aviation alliances: SkyTeam (Air France, KLM, Delta, CSA Czech Airlines, Alitalia, China
Southern Airlines, Korean Air, etc.); Star Alliance (SAS, Air China, LOT, Adria Airways,
etc.); Oneworld (Finnair).

Intensive development and large-scale modernization of the infrastructure began at

Sheremetyevo Airport in 2005 As a result of this upgrade, a number of the passenger
terminals increased from two to six, and their annual handling capacity from 12 to 35
million passengers. Sheremetyevo Airport has become the biggest Russian airport complex
(its area is about 480,000 sq. m).

A number of comprehensive infrastructure projects have been implemented. In the

spring of 2007, a new international Terminal C with a four-level parking facility for 2,500
cars was opened. The handling capacity of the Terminal C is 1,500 passengers per hour, or
five million passengers a year. Terminal B (formerly known as Sheremetyevo-1) is located to
the left of it.

In spring 2008, Aeroexpress modern railway station was built, and direct railway
communication en-route Moscow Sheremetyevo was opened.

In 2008, the reconstruction of the second take-off and landing strip (TLS-2) was
completed. TLS-2 length is 3,700 meters. All types of aircrafts, including the Airbus-380, can
take off and land on it.

In December 2008, a business aviation hangar facility capable of providing complete

maintenance of business jets offered its premium-class services.

In 2009, modernization of the Terminal F (formerly known as Sheremetyevo-2) was

completed. For the passengers convenience, the sterile area was completely rebuilt, the
partition walls were removed to clear as much space as possible, and the Duty Free area was
optimized.

40
 In autumn 2009, Terminal D was commissioned (its area is 172,000 sq. m, handling
capacity is 12 million passengers annually). The air terminal complex is designed to service
the flights of Aeroflot air company and its partners from Sky Team alliance.

In spring 2010, a modern international Terminal E was opened in Sheremetyevo

Airport; its total area is 76,000 sq. m and its annual handling capacity is more than 7 million
passengers. The Terminal E meets the world standards of passenger and airline service
quality. The new Terminal unified Terminals D, F and Aeroexpress railway station into an
integrated South Terminal Complex (STC). The terminals are connected by means of
pedestrian galleries equipped with travolators, which allows the passengers to move freely
and conveniently around the complex The Duty Free area has also become a single zone. The
passengers can do shopping in numerous duty free shops there, enjoying high-quality service
and a wide range of goods, including luxury products.

The total area of STC is more than 400,000 sq. m, and its annual handling capacity is
25 million passengers. The integrated complex provides all the conditions necessary for the
development of Sheremetyevo Airport as a leading air hub in Russia and Eastern Europe.

In 2011, the construction of Terminal A intended for business aviation passengers

servicing was completed in the northern part of Sheremetyevo Airport. The new terminal
includes a complete range of services for business aviation customers and will help to
substantially increase the number of premium-class passengers at Sheremetyevo. A total area
of the terminal is 3,000 sq. m, and its annual handling capacity is about 75,000 passengers.
On January 16, 2012 the new terminal was officially put into operation.

On February 15, 2013, a new Air Traffic Control Tower (ATC Tower) opened in
Sheremetyevo Airport. The new building of the Sheremetyevo Air Traffic Management
Center ATC Tower has been constructed through the Federal Special-purpose program
Development of the Russian Transport System (2010-2015). The ATC Tower meets the
current requirements for aircrafts servicing quality. The commissioning of the new ATC
Tower contributes to the enhancement of flights safety in the Moscow Air Cluster, improves
the level of control over the aircrafts movement, and ensures reliable and well-coordinated
work of various services of the airport in the conditions of high flying intensity and adverse
weather.

41
 Sheremetyevo airport pays special attention to ensuring and constantly increasing the
security and management efficiency level. In 2011 an Airport Operation Centre (AOC) was
opened at Sheremetyevo, based on the experience of the worlds leading airports (Zurich,
Heathrow). The Airport Operation Center is a strategic breakthrough project, making it
possible to control business processes, coordinate promptly the actions of the Airport
divisions and third-parties, coordinate the cooperation between all participants of the process
of servicing aircrafts, passengers and luggage, as well as to monitor and review the situation
in Sheremetyevo on a real-time basis.

The Airport Operation Centre incorporates a Situation Centre (SC) intended for
cooperation between the airport top-managers, chief officers of state agencies and partners of
the Airport; it is activated in particularly challenging situations.

Currently, the airport effectively uses more than 100 modern security systems and
systems for managing business processes, quality, operating and human resources. The main
role in the management of operational and technological processes at the airport belongs to
Synchron production database, which is an innovative development created by JSC SIA
professionals and a unique product for the Russian airport industry. It was designed to
compile seasonal schedules, maintain and correct daily arrival and departure plans, and
control technological operations and production processes related to aircrafts servicing.

Sheremetyevo airport uses up-to-date security systems: the entrances and checkpoints
are equipped with metal detectors and endoscopes, and new generation microwave scanners
and gas analyzers are used. We have adopted a multilevel system of automatic 100% luggage
inspection and a video surveillance system that identifies potentially hazardous items
according to the specified parameters.

All equipment is certified, meets the international requirements and is absolutely safe
for the health of the airport passengers and staff.

Sheremetyevo Airport actively implements the policy of environmental safety and

sanitary protection.

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 Environmental management system based on ISO-14000 international standards
series has been adopted by the airport.

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