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LCD E2400HD
(D-SUB+DVI-D+HDMI1.3
+ Black Bezel)
Notice:
For RO to input specific “Legal Requirement” in specific NS regarding to responsibility and
liability statements.
Please check BenQ’s eSupport web site, http://esupport.benq.com, to ensure that you have the
most recent version of this manual.
1
24” LCD Color Monitor BenQ E2400HD
Content Index
Abbreviations & Acronyms........................................................................................................................................3
1.2 Trademark...........................................................................................................................................................5
2. Introduction .............................................................................................................................................................5
3. General Description................................................................................................................................................6
5.2 Packing...............................................................................................................................................................9
Product Disassembly..............................................................................................................................................32
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24” LCD Color Monitor BenQ E2400HD
Abbreviations & Acronyms
A
AFC Automatic Frequency Control: control signal used to tune to the correct frequency
HDMI High Definition Multimedia Interface, digital audio and video interface
HP Head Phone
LVDS Low Voltage Differential Signalling, data transmission system for high
NC Not Connected
NVM Non Volatile Memory: IC containing TV related data (for example, options)
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24” LCD Color Monitor BenQ E2400HD
P
PC Personal Computer
Red, Green, and Blue. The primary colour signals for TV. By mixing levels of R, G, and B,
RGB
all colours (Y/C) are
ROM Read Only Memory
Y
Component video (Y= Luminance, Pb/ Pr= Colour difference signals B-Y and R-Y, other
YPbPr
amplitudes w.r.t. to YUV)
Video related signals: Y consists of luminance signal, blanking level and sync; C consists
Y/C
of colour signal.
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24” LCD Color Monitor BenQ E2400HD
1. About This Manual
The purpose of Service Manual is to provide a guide line to engineers to repair different models. The
appearance and capability is introduced in this Service Manual. It is better for repair engineer to have a rough
idea of this model through reading the Service Manual. Please do pay attention to the item part of the
disassembly when repair the machine and also do the protection of panel any time. When repairing the circuit
board, please follow the requirement of RoHS and refer to the circuit diagram and repairing process that
attached in the Service Manual. The method of firmware updated, the way of using the menu and some
information that may be used when repairing are also attached in the Service Manual that provide repair
1.1 Important
Only trained service personnel who are familiar with this BenQ Product shall perform service or
maintenance to it. Before performing any maintenance or service, the engineer MUST read the
1.2 Trademark
2. Introduction
This section contains general service information, please read through carefully. It should be stored for easy
access place.
The RoHS (Restriction of Hazardous Substance in Electrical and Electronic Equipment Directive) is a legal
requirement by EU (European Union) for the global electronics industry which sold in EU and some counties
also require this requirement. Any electrical and electronics products launched in the market after June 2006
should meet this RoHS requirements. Products launched in the market before June 2006 are not required to
compliant with RoHS parts. If the original parts are not RoHS complaints, the replacement parts can be non
ROHS complaints, but if the original parts are RoHS compliant, the replacement parts MUST be RoHS
5
24” LCD Color Monitor BenQ E2400HD
complaints.
If the product service or maintenance require replacing any parts, please confirming the RoHS requirement
1. Make sure your working environment is dry and clean, and meets all government safety requirements.
2. Ensure that other persons are safe while you are servicing the product.
3. DO NOT perform any action that may cause a hazard to the customer or make the product unsafe.
6. Never assume the product’s power is disconnected from the mains power supply. Check that it is
7. Modules containing electrical components are sensitive to electrostatic discharge (ESD). Follow ESD safety
8. Some products contain more than one battery. Do not disassemble any battery, or expose it to high
1. Caution: This Optical Storage Product contains a Laser device. Refer to the product specifications and your
3. General Description
This new LCD (Liquid Crystal Display) monitor BenQ E2400HD offers numerous features and functions, for
example:
● optimum ergonomic characteristics (totally distortion-free, excellent picture definition and colour purity right into
the corners)
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24” LCD Color Monitor BenQ E2400HD
● high resolution (1920x1080)
● presentation of up to 16.7 million colours (in conjunction with an appropriate graphics card)
● automatic scanning of horizontal frequencies from 30 to 83 kHz and refresh rates (vertical frequencies) from 50 to
76 Hz (absolutely flicker-free)
● digital screen controller with microprocessor for storing 21 different display modes
● freely adjustable colour alignment for matching the screen colours to the colours of various input and output devices
● VESA-DDC compatibility
● plug&play capability
● power management for reducing power consumption when the computer is not in use
This operating manual contains important information you require to start up and run your LCD monitor.
This specification defines the requirements for the 24” MICROPROCESSOR based Multi-mode supported high
resolution color LCD monitor. This monitor can be directly connected to general 15-pin D-sub VGA connector, 24-pin
DVI connector and 19-pin HDMI connector, also supports VESA DPMS power management and plug & play function.
There is a build-in stereo audio amplifier with OSD control to drive a pair of speakers.
Additional information
Due to the nature of liquid crystal display (LCD) technology, the picture resolution is always fixed. For the best
display performance, please set the display resolution to 1920x1080 pixels with an aspect ratio of 16:10. This is
called “Native Resolution” or maximal resolution – that is, the clearest picture. Lower resolutions are displayed on a
full screen through an interpolation circuit. Image blurring across pixel boundaries can occur with the interpolated
resolution depending upon the image type and its initial resolution.
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24” LCD Color Monitor BenQ E2400HD
Service Web Site
eSupport URL:http://esupport.benq.com
5. Product Overview
5.1 Monitor Specifications
Panel Type TN
Size 24"
Input Synchronization TTL separate signal connection 15-pin mini D-sub cable
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24” LCD Color Monitor BenQ E2400HD
5.2 Packing
When packing the monitor into the carton, please follow the pictures as below.
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24” LCD Color Monitor BenQ E2400HD
Putting the base and user manual in the position as the picture shows above.
10
24” LCD Color Monitor BenQ E2400HD
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24” LCD Color Monitor BenQ E2400HD
Level 1 Cosmetic / Appearance / Alignment Service
Visual Inspection & Cleaning
• Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD monitor surface with a
lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass cleaners.
• Slots and openings on the back or top of the cabinet are for ventilation. They must not be blocked or covered. Your
monitor should never be placed near or over a radiator or heat source, or in a built-in installation unless proper
ventilation is provided.
• Never push objects or spill liquid of any kind into this product.
c. “ PORT95NT.exe” program
a. ISP BOARD x1
b. Printer cablex1
c. VGA cable x1
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24” LCD Color Monitor BenQ E2400HD
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24” LCD Color Monitor BenQ E2400HD
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24” LCD Color Monitor BenQ E2400HD
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24” LCD Color Monitor BenQ E2400HD
Note: After installation, you must restart the PC to take the setup to effect.
16
24” LCD Color Monitor BenQ E2400HD
3. Connect the ISP board as follow:
17
24” LCD Color Monitor BenQ E2400HD
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24” LCD Color Monitor BenQ E2400HD
d. Click icon, it will auto run. If burn in success, it will show as the follow picture:
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24” LCD Color Monitor BenQ E2400HD
Adjustment / Alignment Procedure
Use the or keys to highlight a menu item, and press the ENTER key to enter the Menu item settings.
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24” LCD Color Monitor BenQ E2400HD
Display menu
2. Press the or keys to select DISPLAY and then press the ENTER key to enter the menu.
3. Press the or keys to move the highlight to a menu item and then press the ENTER key to select that
item.
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24” LCD Color Monitor BenQ E2400HD
Picture menu
2. Press the or keys to select PICTURE and then press the ENTER key to enter the menu.
3. Press the or keys to move the highlight to a menu item and then press the ENTER key to select that
item.
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24” LCD Color Monitor BenQ E2400HD
to be viewed with natural coloring.
This is the factory default color.
Applies a cool tint to the image and
Bluish 0 to 63
is factory pre-set to the PC industry
standard white color.
Applies a warm tint to the image and
Reddish
is factory pre-set to the news print
standard white color.
Tailors the image color tint. The
blend of the Red, Green and Blue
primary colors can be altered to
change the color tint of the image. Press the or keys • Red
The default start setting is 50. (0 to 100)
and the ENTER key to select
Decreasing one or more of the • Green
User Mode Red, Green, or Blue. Then
colors will reduce their respective (0 to 100)
influence on the color tint of the use Press the or • Blue
image. e.g. if you reduce the Blue (0 to 100)
keys to make the color
level the image will gradually take
adjustments.
on a yellowish tint. If you reduce
Green, the image will become a
magenta tint.
Resets the User Mode custom color • YES
Reset Color Press the or keys to
settings to the factory defaults. • NO
change the settings.
Press MENU to leave the Color menu.
The function will increase the level
Press the ENTER key to
of contrast to provide sharper and
select this option. Press • ON
Dynamic Contrast more detailed image quality.
• OFF
Activating Dynamic Contrast will the or keys to
disable Brightness and Contrast
change the settings.
controls.
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24” LCD Color Monitor BenQ E2400HD
Picture Advanced menu
2. Press the or keys to select PICTURE ADVANCED and then press the ENTER key to enter the menu.
3. Press the or keys to move the highlight to a menu item and then press the ENTER key to select that
item.
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24” LCD Color Monitor BenQ E2400HD
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24” LCD Color Monitor BenQ E2400HD
Audio menu
2. Press the or keys to select PICTURE and then press the ENTER key to enter the menu.
3. Press the or keys to move the highlight to a menu item and then press the ENTER key to select that
item.
Press the or
Press the or • ON
Mute
Mutes the audio input • OFF
keys to change the
settings.
• PC Audio
Audio Select Allow users to select the audio source Press the or • HDMI Audio
or let the monitor detect it automatically keys to change the • Auto Detect
settings.
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24” LCD Color Monitor BenQ E2400HD
System menu
2. Press the or keys to select SYSTEM and then press the ENTER key to enter the menu.
3. Press the or keys to move the highlight to a menu item and then press the ENTER key to select that
item.
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24” LCD Color Monitor BenQ E2400HD
• Romanian
• Dutch
• Russian
• Swedish
• Portuguese
Adjusts the horizontal
H. Position 0 to 100
position of the OSD menu.
Adjusts the vertical
V. Position 0 to 100
position of the OSD menu. Press the or
• 5 Sec.
keys to
• 10 Sec.
Adjusts the display change the settings.
• 15 Sec.
Display Time the OSD menu.
• 20 Sec.
• 25 Sec.
• 30 Sec.
Press the or
keys to
change the settings.
To unlock the OSD
controls when the
OSD is preset to be
Prevents all the monitor locked, press and
settings from being hold the ’MENU' key
accidentally changed. for 15 seconds to
When this function is enter the 'OSD Lock' • YES
OSD Lock
activated, the OSD option and make • NO
controls and hotkey changes.
operations will be Alternatively, you
disabled.
may use the or
keys to
select ’OFF’ in the
'OSD Lock' submenu
from the ’OSD
Settings’ menu, and
all OSD controls will
be accessible.
Press MENU to leave the OSD Settings menu.
DDC/CI* Allows the monitor Press the ENTER • ON
settings to be set through key to select this • OFF
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24” LCD Color Monitor BenQ E2400HD
the software on the PC. option. Press the
the or keys
to change the
settings.
Displays the current Press the ENTER
Information
monitor property settings. key to select this
option.
Press the ENTER
When this function is activated, key to select this
HDMI Auto HDMI port will be in the input auto option. Press the • ON
Switch select loop. Otherwise, HDMI can • OFF
only be selected by input select or the or keys
Turn off the monitor, keep pressing the “MENU” + “ENTER” buttons, and turn on the monitor, then when we press
the AUTO button, the factory OSD will be at the left top of the panel as below.
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24” LCD Color Monitor BenQ E2400HD
BenQ Service Page
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24” LCD Color Monitor BenQ E2400HD
Level 2 Circuit Board and Standard Parts Replacement
Product Exploded View
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24” LCD Color Monitor BenQ E2400HD
Product Disassembly
Fig1
2).Remove the rear cover
Remove the rear cover as Fig2. The arrows in blue are the hook that we should put attention to when remove the
rear cover. Use plastic putty knife to release hooks, then you can easily remove the rear cover.
Fig2
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24” LCD Color Monitor BenQ E2400HD
3).Remove the Bezel
Release the four screws marked in red as below to remove the bezel. Remove the USB shield.
Fig.3
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24” LCD Color Monitor BenQ E2400HD
MAIN BOARD
POWER BOARD
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24” LCD Color Monitor BenQ E2400HD
Block Diagram
Main Board
Crystal
14.318MHz
LCD Interface Audio in (X401)
(CN403) (CN604)
Digital H sync
Video V sync
Data RGB
APA2069JITUL
(U602) DVI D-Sub HDMI
Connector Connector Connector
(CN102) (CN101) (CN501)
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24” LCD Color Monitor BenQ E2400HD
Power Board
AC input
Bridge Rectifier Transformer Rectifier
EMI filter
and Filter Diodes
Start Circuit
CN902
R904, R905
5V
12V
PWM Over Voltage
Control IC Protect ON/OFF
DIM
Output MOSFET Q805, Q806,
DC Convert
Circuit Circuit
Lamp
Feedback ON/OFF
PWM
Circuit Over Voltage Control
Control IC
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24” LCD Color Monitor BenQ E2400HD
Schematic Diagram
Main Board
VCC3.3
FOR USB BD
10 VCC3.3
R703
CONN 10K 1/16W 5%
+
C701 C702 + R704
0.1uF 16V 220uF 25V C704 C703 10K 1/16W 5%
0.1uF 16V 220uF 25V
C705 R705 22K 1/16W 5%
on_BACKLIGHT 4
0.1uF 16V
Q701
2N3904S-RTK/PS
+5V VCC3.3
GND
+ +
C706 C708 C707 C709 R706
100uF/25V 0.1uF 16V 100uF/25V 0.1uF 16V R707 10K 1/16W 5%
1
47K 1/16W 5%
R709 22K 1/16W 5% Q703
4 on_Panel
R710
2N3906S-RTK/PS C710
0.22uF
+5V
R711
VCC1.8 + 10K 1/16W 5%
C711
100uF/25V
R712
3.3 OHM 2W U702 G1117-18T43Uf
3 2
VIN VOUT
GND
+ +
C712 C714 C713 C715
100uF/25V 0.1uF 16V TO-252 100uF/25V 0.1uF 16V
1
37
24” LCD Color Monitor BenQ E2400HD
close to CONN close to scalar
17
11 1 RED+ FB101 0R05 1/10W 5% FB105
1 2 60 OHMR101 33R 1/16W 5% C101 0.047uF
RED- RIN 4
6
12 2 GREEN+ FB102 0R05 1/10W 5% FB106
1 2 60 OHMR102 33R 1/16W 5% C102 0.047uF
GREEN- GIN 4
7
13 3 BLUE+ FB103 0R05 1/10W 5% FB107
1 2 60 OHMR103 33R 1/16W 5% C103 0.047uF
BLUE- BIN 4
75R 1/16W 5%
75R 1/16W 5%
75R 1/16W 5%
8 +5V VGA5V
NC C116
NC C117
NC C118
14 4 R104 470R 1/16W 5% C104 1000pF
VGA5V SOG 4
9
1
VGA_DET
R105
R106
R107
15 5
10
D102
R108 68R 1/16W 5% C105 0.047uF VGAESD BAV70
GNDR 4
16
3
4K7 1/16W 5%
4K7 1/16W 5%
CN101
4K7 1/16W 5%
DB15 R110 68R 1/16W 5% C107 0.047uF
GNDB 4
VGA5V
R133
R131
R132
C115
U106 0.22uF
8 1
7 VCC A0 2
VGA_DET 4 VGA_SCL1 WP A1
6 3
U101 VGAESD VGA_SDA1 5 SCL A2 4
RED+ 1 6 BLUE+ SDA VSS
ZD101 ZD102 2 I/O1 I/O4 5 M24C02-WMN6TP
RLZ5.6B RLZ5.6B GREEN+ 3 GNDVDD 4
I/O2 I/O3 4 VGA_SDA1
4 VGA_SCL1
AZC099-04S C108
NC
4,6 HDMI_WP
候綼 U101
Close to CN101
VGA_SCL VGA_SCL1
Close to CN101 候綼 U103
R115 100R 1/16W 5%
VGA_SDA VGA_SDA1 VGA_SCL1 4
R116 100R 1/16W 5%
VGA_SDA1 4
DVI_DET 4
+5V DVI5V
R117 100R 1/16W 5% DVI_SCL1
DVI_SDA1 DVI_SCL1 4
R118 100R 1/16W 5%
DVI_SDA1 4
1
DVI5V
DVI5V D101
DVIESD BAV70
CN102
R119 10K 1/16W 5%
3
4K7 1/16W 5%
4K7 1/16W 5%
8 R129
VSYNC DVI_DET
4K7 1/16W 5%
15 Q101 10K 1/16W 5%
SYNC GND 6 DVI_SCL 2N3906S-RTK/PS
DDC SCL DVI_SDA
R135
R130
R134
7 C112 R120 22K 1/16W 5% C114
DDC SDA DVI5V DVI_HPD 4 0.22uF
14 ZD103 0.1uF 16V U107
+5V 16 DVI_HPD RLZ5.6B 8 1
HPD 7 VCC A0 2
11 DVIESD DVI_SCL1 6 WP A1 3
1/3shield 3 DVI_SDA1 5 SCL A2 4
2/4shield 19 ZD104 U104 SDA VSS
0/5shield 22 RLZ5.6B 10 1 R121 0R05 1/16W M24C02-WMN6TP
clk shield NC Line-1 DD0- 4
9 2 R122 0R05 1/16W U103 DVIESD
DAT0+ NC Line-2 DD0+ 4 DVI_HPD DVI_SDA 4 DVI_SDA1
18 8 3 1 6
DAT0+ DAT0- GND VDD I/O1 I/O4 4 DVI_SCL1
17 7 4 R123 0R05 1/16W 2 5
DAT0- DAT1+ NC Line-3 DD1- 4 DVI_DET GNDVDD DVI_SCL
10 6 5 R124 0R05 1/16W 3 4
DAT1+ DAT1- NC Line-4 DD1+ 4 I/O2 I/O3 4,6 HDMI_WP
9
DAT1- 2 DAT2+ AZ1045-04QU AZC099-04S
DAT2+ 1 DAT2- DVIESD C113
DAT2- 13 NC
DAT3+
DAT3-
12 U105 Close to CN102 候綼 U10 3
5 10 1 R125 0R05 1/16W
DAT4+ NC Line-1 DD2- 4
4 9 2 R126 0R05 1/16W
DAT4- NC Line-2 DD2+ 4
21 8 3
DAT5+ 20 7 GND VDD 4 R127 0R05 1/16W
DAT5- DCLK+ NC Line-3 DCK- 4
23 6 5 R128 0R05 1/16W
clk+ DCLK- NC Line-4 DCK+ 4
24
GND
GND
clk- AZ1045-04QU
JACK
絬隔瓜絪腹 G3155-E-X-X-1-080723 TPV MODEL Rev A
Key Component 3.0.INPUT PCB NAME 715G3155-E
称爹 <称爹>
Date Wednesday , July 23, 2008 Sheet 3 of 8
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24” LCD Color Monitor BenQ E2400HD
VCC3.3 VDDP
47mA 1 2
120 OHM
+ C402 C403 C404 C405 C406 C407
C401
104
102
117
U401 22uF/50V 0.1uF 16V 0.1uF 16V 0.1uF 16V 0.1uF 16V 0.1uF 16V 0.1uF 16V
24
74
87
13
73
99
27
35
44
52
55
5
4
TSUMU88EDI-LF-1
+5V
AVDD_33
AVDD_33
AVDD_33
AVDD_33
AVDD_18
VCTRL
VDDP
VDDP
VDDP
VDDP
VDDP
VDDP
BYPASS
VDDC
VDDC
VDDC
VDDC
VDDC
10K 1/16W 5%
PA[0..9] VCC3.3 VDVI
PA0 PA[0..9] 5 117mA
R449
62 107
3 RIN RIN0P LVA3P PA1
61 108 FB402
3 GNDR RIN0M LVA3M PA2
59 109
3 GIN GIN0P LVACKP PA3
58 110 1 2
3 GNDG GIN0M LVACKM PA4 5V_DETECT
60 111 120 OHM
3 SOG SOGIN0 LVA2P PA5
57 112 + C409 C410 C411 C412 C413
3 BIN BIN0P LVA2M
R450
66 115 C437
3 VSY NC VSY NC0 LVA0P PA9
68 116 0.1uF 16V
3 VGA_SDA1 DDCA_SDA/RS232_TX LVA0M
69
3 VGA_SCL1 DDCA_SCL/rs232_RX PB[0..9]
PB0 PB[0..9] 5
47 121
3 DD2+ RXA2P LVB3P PB1
48 122
3 DD2- RXA2N LVB3M PB2
50 123
3 DD1+ RXA1P LVBCKP PB3
51 124 +5V VCC3.3 VCC1.8 VDDC
3 DD1- RXA1N LVBCKM PB4
53 125
3 DD0+ RXA0P LVB2P PB5
54 126 FB403
3 DD0- RXA0N LVB2M PB6
10K 1/16W 5%
10K 1/16W 5%
45 127
3 DCK+ RXACKP LVB1P PB7 181mA
46 128 1 2
3 DCK- RXACKN LVB1M PB8
41 1 120 OHM
3 DVI_SDA1 DDCD0_SDA LVB0P PB9
R401
R402
42 2 + C415 C416 C417 C418 C419
3 DVI_SCL1 DDCD0_SCL LVB0M VCC3.3 C414
22uF/50V 0.1uF 16V 0.1uF 16V 0.1uF 16V 0.1uF 16V 0.1uF 16V
19
GPIO_P06 HDMI_HPD 6
30 20 R404 100R 1/16W 5%
6 HD0- RXB2P GPIO_P07 HDMI_DET 6
31
6 HD0+ RXB2N 5V_DETECT
33 14 R414 R409
6 HD1- RXB1P GPIO_P00/SAR0 KEY 1
34 15 R405 100R 1/16W 5% 150 OHM 1/16W 100R 1/16W 5%
6 HD1+ RXB1N GPIO_P01/SAR1 KEY 2
36 16 R407 100R 1/16W 5%
6 HD2- RXB0P GPIO_P02/SAR2
37 17 R408 100R 1/16W 5% POWER VCC1.8 ADC1.8
6 HD2+ RXB0N GPIO_P03/SAR3
28
6 HCK- RXBCKP
29 FB404
6 HCK+ RXBCKN LED_G#
21 R406 Q401
6 HDMI_SDA1 DDCD1_SDA 53mA
22 2N3906S-RTK/PS 1 2
6 HDMI_SCL1 DDCD1_SCL 10K 1/16W 5% 120 OHM
+5V VCC3.3 LED_G + C421
C420
10K 1/16W 5%
10K 1/16W 5%
R413 22uF/50V 0.1uF 16V
LED_A# Q402
98 2N3906S-RTK/PS
GPO[0] LED_A
R411
R412
97 10K 1/16W 5%
96 GPO[1]
95 GPO[2]
94 GPO[3]
93 GPO[4]
92 GPO[5] 9 adj_BACKLIGHT +5V_AUDIO
GPO[6] GPIO_P25/PWM3 VOLUME adj_BACKLIGHT 2
91 10
90 GPO[7] GPIO_P26/PWM0 11 LED_G#
GPO[A] GPIO_P27/PWM1 18 LED_A#
GPIO_P17
23 R415 100R 1/16W 5% R416
GPIO_P13/PWM2 HDMI_WP 3,6
39 R417 100R 1/16W 5% 1K 1/16W 5%
GPIO_P15 DVI_DET 3
40 R420
GPIO_P16 DVI_HPD 3
R418 390 OHM 1/16W 43 4K7 1/16W 5%
VDVI REXT 70 R419 100R 1/16W 5%
GPIO_P23/PWM1 WP VGA_DET 3 VOLUME1 7
85 R421
64 GPIO_P24/PWM2 88 EE_WP 4K7 1/16W 5%
VCC3.3 REFP GPIO_00 Volume Q403 +
C423 89 2N3904S-RTK/PS C422
GPIO_01 AUDIO_MUTE on_BACKLIGHT 2
0.1uF 16V 63 101 22uF/50V
REFM GPIO_06 103
GPIO_P04 on_PANEL 2
U402
C424 R422 MX25L2025MC-12G
0.22uF NC 8 2 75
7 VDD SDO 1 76 SDO +5V_AUDIO
3 HOLD# CE# 6 77 SCZ 84
WP# SCK 5 SCK SPDIFO AUDIO_SWITCH CEC_CTRL 6
+5V 4 78 83 R423 1K 1/16W 5%
WP VSS SDI SDI AUMUTE AUDIO_SWITCH 7
82
AUSDO AUSDO 7
81
AUSCK AUSCK 7
80 D401
AUOUTLR AUOUTLR 7
+ R424 79
AUMCKO AUMCKO 7 LL4148
C425 10K 1/16W 5%
22uF/50V
8
RST
10K 1/16W 5%
Q405
2N3904S-RTK/PS
6
12
32
38
49
86
100
118
R440
1K 1/16W 5%
Close to U602
VCC3.3
3.9K OHM 1/16W
R442
R443
CN401 CN402
1 KEY 1 1
2 KEY 2 POWER 2
3 POWER R444 NC KEY _LEFT 3
4 LED_G KEY 1 R445 NC KEY _RIGHT 4
LED_A KEY 2 KEY _AUTO
0.1uF 16V
0.1uF 16V
0.1uF 16V
0.1uF 16V
0.1uF 16V
5 R446 NC 5
RLZ5.6B
RLZ5.6B
RLZ5.6B
RLZ5.6B
RLZ5.6B
6 R447 NC 6
LED_A 7
LED_G 8
CONN
ZD401
C430
C431
ZD402
C432
ZD403
C433
ZD404
C434
ZD405
NC/CONN
TPV ( Top Victory Electronics Co . , Ltd. ) OEM MODEL Size C
39
24” LCD Color Monitor BenQ E2400HD
PA[0..9] CONN
4 PA[0..9] CN403
PA0 LVA3P
PA1 LVA3M LVB0P RXO0+ 29 30 LVB0M RXO0-
PA2 LVACKP LVB1P RXO1+ 27 28 LVB1M RXO1-
PA3 LVACKM LVB2P RXO2+ 25 26 LVB2M RXO2-
PA4 LVA2P LVBCKM RXOC- 23 24 GND
PA5 LVA2M LVB3M RXO3- 21 22 LVBCKP RXOC+
PA6 LVA1P LVA0M RXE0- 19 20 LVB3P RXO3+
PA7 LVA1M GND 17 18 LVA0P RXE0+
PA8 LVA0P LVA1P RXE1+ 15 16 LVA1M RXE1-
PA9 LVA0M LVA2M RXE2- 13 14 GND
LVACKM RXEC- 11 12 LVA2P RXE2+
LVA3M RXE3- 9 10 LVACKP RXEC+
GND 7 8 LVA3P RXE3+
5 6
PB[0..9] 3 4
4 PB[0..9] PB0 LVB3P 1 2
PB1 LVB3M
PB2 LVBCKP
PB3 LVBCKM VLCD FB405
PB4 LVB2P
PB5 LVB2M 1 2
PB6 LVB1P 120 OHM
PB7 LVB1M R448 C436
PB8 LVB0P R474 330 OHM 1/4W C435 + 0.1uF 16V
PB9 LVB0M NC 100uF/25V
40
24” LCD Color Monitor BenQ E2400HD
HDMIESD
U501
CN501 HDMI HDMI1_CK- 6 5 HDMI1_CK- R501 0R05 1/16W HCK-
HDMI1_CK+ NC Line-4 HDMI1_CK+ HCK+ HCK- 4
20 7 4 R502 0R05 1/16W
SHELL1 HDMI1_D2+ NC Line-3 HCK+ 4
1 8 3
D2+ 2 HDMI1_D0- 9 GND VDD 2 HDMI1_D0- R503 0R05 1/16W HD0-
D2 Shield HDMI1_D2- HDMI1_D0+ NC Line-2 HDMI1_D0+ HD0+ HD0- 4
22 3 10 1 R504 0R05 1/16W
SHELL3 D2- HDMI1_D1+ NC Line-1 HD0+ 4
4
D1+ 5 AZ1045-04QU HDMIESD
D1 Shield 6 HDMI1_D1-
D1- 7 HDMI1_D0+ U502
D0+ 8 HDMI1_D1- 6 5 HDMI1_D1- R505 0R05 1/16W HD1-
D0 Shield HDMI1_D0- HDMI1_D1+ NC Line-4 HDMI1_D1+ HD1+ HD1- 4
9 7 4 R506 0R05 1/16W
D0- HDMI1_CK+ NC Line-3 HD1+ 4
10 8 3
CK+ 11 HDMI1_D2- 9 GND VDD 2 HDMI1_D2- R507 0R05 1/16W HD2-
CK Shield HDMI1_CK- HDMI1_D2+ NC Line-2 HDMI1_D2+ HD2+ HD2- 4
12 10 1 R508 0R05 1/16W
CK- CEC NC Line-1 HD2+ 4
13
CE Remote 14 AZ1045-04QU
NC 15 HDMI_CLK
DDC CLK 16 HDMI_DATA HDMI_+5V
23 DDC DATA 17
SHELL4 GND 18 HDMI_+5V
+5V 19 HDMI_HOTPLUG
21 HP DET HDMI_+5V
U501~U503 close to CN501
SHELL2 ZD501 +5V
R510
RLZ5.6B
0R05 1/16W/NC
CEC_CTRL 4
R509
27K 1/16W 5%
1
U503 HDMIESD
1 6
2 I/O1 I/O4 5 HDMIESD D501
3 GNDVDD 4 BAV70
I/O2 I/O3
AZC099-04S
10K 1/16W 5% 3
C501
4K7 1/16W 5%
4K7 1/16W 5%
0.1uF 16V
R513
R511
R512
C502
U504 0.22uF
8 1
7 VCC A0 2
R514 100R 1/16W 5% HDMI_SCL1 6 WP A1 3
R515 100R 1/16W 5% HDMI_SDA1 5 SCL A2 4
SDA VSS
+5V M24C02-WMN6TP
4 HDMI_SDA1
1K2 1/16W 5%
4 HDMI_SCL1
4K7 1/16W 5%
3,4 HDMI_WP
R516
R517
HDMI_+5V
2N3904S-RTK/PS
Q502
Q503
2N3904S-RTK/PS HDMI_DET
HDMI_HPD HDMI_DET 4
ZD502 R518 10K 1/16W 5%
HDMI_HPD 4
RLZ5.6B R519
Q504
10K 1/16W 5%
2N3904S-RTK/PS
41
24” LCD Color Monitor BenQ E2400HD
+5V1 FB601
1 2
120 OHM
+
U601 C601 C602
6
PCM1754DBQR 0.1uF 16V 22uF/50V
VCC
AUSCK R601 22R 1/16W 5% I2S_SCK 1 7 C603 22uF/50V R602 22K 1/16W 5% C604 1uF 10V HINL
4 AUSCK AUSDO I2S_SD0 BCK VOUTL
R603 22R 1/16W 5% 2
4 AUSDO
+
AUOUTLR R604 22R 1/16W 5% I2S_LR 3 DATA 8 C605 22uF/50V R605 22K 1/16W 5% C606 1uF 10V HINR
4 AUOUTLR AUMCKO I2S_MCK LRCK VOUTR
R606 22R 1/16W 5%
4 AUMCKO
+
12
TEST
R608
C611
C612
R607
16 11
SCK ZEROA
C607 C608 C609 C610
15 10
FMT VCOM
18K 1/16W 5%
1000pF
1000pF
18K 1/16W 5%
22pF 22pF 22pF 22pF 14 5
MUTE NC
MUTE STATUS 13
DEMP
10K 1/16W 5%
10K 1/16W 5%
10K 1/16W 5%
DGND
AGND
+
HI POWER ON
R609
R610
R611
C613
C614 22uF/50V
0.1uF 16V
4
9
LOW POWER OFF
+5V1 +5V_AUDIO
FB603
R616
C623
R617
PHONEJACK + 7 10
4 VOLUME1 SE VOLUME VDD OUT-L+
U603 C621 8 9
R636 AURIN 1 14 22uF/50V SE/BTL LOUT-
1A VCC
10K 1/16W 5%
0R05 1/16W
1000pF
18K 1/16W 5%
1000pF
18K 1/16W 5%
2 13
GND 1S
R619
1uF 10V
INR HINR U602 IC with Heat-sink(90G6295-3)
C624
3 12
1B0 1B1
AULIN 4 11
2A VCC
5 10 AUDIO_SWITCH CN606
GND 2S AUDIO_SWITCH 4
INL 6 9 HINL OUT-L+ 3
2B0 2B1 CN603 2
7 8 OUT-L- 1
NC NC OUT-L+ 4
FSA2257MTCX OUT-L- 3
FB604 FB605 OUT-R+ 2 CONN
OUT-R- 1
1 2 1 2 CN607
120 OHM 120 OHM
+ + CONN OUT-R+ 2
+5V_AUDIO C625 C626 OUT-R- 1
1S,2S STATUS 220uF 25V 220uF 25V
EOUTR EOUTL
CN604 R620
HI HDMI(B1 to A) CONN
42
24” LCD Color Monitor BenQ E2400HD
Power Board
L904
100 OHM 1/4W
R918 Coil
+12V
2
100 OHM 1/4W
R919
C912 ZD902
0.001uF R946
100 OHM 1/4W
R920 C917 150OHM2W MTZJ T-72 16B
+ + C918
1
Bom Change jump wire D906 680uF/25V 680uF25V
2
FCH10A15
! 3 1
Q903
R943
470R 1/8W 5%
! 1 2 4 9 PMBS3904
1
FB902
BD901 BEAD R935 100 OHM 1/4W R939
+
10 Coil +5V
R905 D901
4
2
1 8 470UF16V
C907 R909 3 1 1000uF/16V C940
U901 0.1uF + C908 D900 5.1 OHM 1/4W +-5% 1000uF25V
LD7575A PS 47uF/50V FR107
1 8 3 12 R924
2 RT HV 7 D908 150R 1/8W 5%
3 COMPNC 6 FCQ10U06
CS VCC
2
4 5 T901
GND OUT
2
D903 Q901 POWER X'FMR ZD922
IN4148 STP10NK70ZFP 3 1 D907 ZD921
! FCQ10U06 MTZJ T-72 16B GDZJ5.6B
3
1
L902 R906
10R 1/8W 5% R938
30.0mH
1
R915 10K 1/8W 5% R940
!
1
100K 1/8W 5% R910 R949 100 OHM 1/4W NC
1
10R 1/4W 5% FB901 U903
4
2
220 OHM 1/4W 2.7K OHM 1% 1/10W
! !
3
C921 R951 100 OHM 1/4W
NC/0.001uF/250V
C924 D909
R901 R902 C909 R914 0.1uF
220pF 0.33 OHM +-5%
R942
1M 1/4W 5% 1M 1/4W 5% R926 31DQ06FC 1K 1/10W 1%
1K 1/10W 1%
C900
! ! F901
! L905
FUSE
C902 C901 Coil F902
1000PF/250VAC 1000PF/250VAC CN902 1 2
1 Audio 5V
! 2
3 JUMPER
ON/OFF
4 C916 +
DIM
NR901 5 1000uF M 16V
+5V
NTCR 6
HS3 HS2 7
Audio 5V 8
HEAT SINK(Q901) HEAT SINK(D9 08 )
3
9
1 1 10
2 1 2 2
C930 C931
0.1uF 0.1uF
CN901 CONN
SOCKET
HS1
HS4 NC
HEAT SINK(D906)
! 1
1
2
2
T P V ( Top Victory Electronics Co . , Ltd. ) OEM MODEL Size Custom
43
24” LCD Color Monitor BenQ E2400HD
R812 C813
C819 180pF
NC /47pF/3KV 12K 1/8W 5%
NC CN801
CONN
Q805
AM4502C-T1-PF 1
2
+12V IS1
4 5
3 G D 6
2 S D 7
ON/OFF G D
2
ZD802 1 8
S D
2
GDZJ5.6B ZD803 C814 R816
GDZJ5.6B PT801 C820 180pF 1M 1/4W 5% 1 2
C823 4 POWER 5X'FMR NC/47pF/3KV
R813
+5V
R803 R804 0.1uF 3 18K 1/8W 5% CN802 4 3
1
5K1 1/8W 5% 5K1 1/8W 5%
C824 NC CONN
1
DIM L801
6 1 300mH
+
R802 7 2
IS2
22R 1/8W 5% C802
0.047uF 470UF/25V Q806
AM4502C-T1-PF 2
R805 1 8
10K 1/10W 5% 4 5 R817
R807 C801 3 G D 6 1M 1/4W 5%
10K 1/10W 5% 0.047uF 2 S D 7
1 G D 8
S D C815
R814 180pF
C811 C821 7.5K 1/8W 5%
0.1uF NC/47pF/3KV CN803
NC CONN
U801 R811
ta9687GN 82K1/10W 1
R810
D803 2
C804 IS3
R825 9 8 BAV70 1
1M 1/8W 5% 10 NDR1 NDR2 7
+
11 PDR1 GNDP 6 D809 3
12 VDDA PDR2 5 75K 1/10W
R833 NC 1%IN4148 R818
13 TIMER GNDA 4 470UF/25V 2 C816 1M 1/4W 5%
14 PWM RT1 3 R815 180pF 1 2
15 ISEN CT 2 C822 22K 1/8W 5%
16 OVPT SSTCMP 1 D804 NC/47pF/3KV 4 3
ENA VSEN BAV70 1 NC
430 OHM 1% 1/10W L802
C803 R826 R808 Q802 3 300mH
0.01uF 300 OHM 1% 1/10W 2N7002 SOT-23 CN804
R806 2 CONN
1M 1/10W 5% R801
C812 C806 C805 1M 1/10W 5% R809 1
C818 0.1uF/25V 2.2uF/16V 0.047uF 1M 1/10W 5% C810 C808 C809 2
2.2uF/16V 0.0033uF 0.047uF 220pF
R819 R832
1M 1/4W 5% NC/ 0 OHM 1/4W
D801
BAV70 1
3 R820
75K OHM 1/8W
2
D807 D805
NC/BAW56 2 R821
1 OVPT 75K OHM 1/8W
VDDA 3 2
3
1 3 R822
R828 2 75K OHM 1/8W
IS1
NC 1/10W 5% D802 1
BAV99 BAV70
1 R823
IS3
R824 75K OHM 1/8W
3 D806 10K 1/8W 5%
2
D808 2
IS2
NC/BAW56 3
R827
C807 1 10K 1/8W 5%
NC R829 R830 R831
NC 1/10W 5% NC 1/10W 5% NC 1/10W 5%
BAV99
44
24” LCD Color Monitor BenQ E2400HD
Key Board
CN002
LED_GRN# 1
LED_RED# 2
POWER 3
4
GND CONN
GND
CN001
R003 1.8K1/10W
8
R002 3K 1/10W 1%
6 LBADC1
5 LBADC2 R005 3K 1/10W 1%
4 DC_POWERON R004 1.8K1/10W
3 LED_GRN#
2 LED_RED# R006 1.8K1/10W POWER
1 R007 3K 1/10W 1%
C003 C004 C005 C006
CONN C001 C002
7
GND
GND
ENTER
RIGHT
MENU
AUTO
LEFT
ZD004
ZD003
ZD002
ZD001
C008
GND GND GND GND GND
2
C007
C009
C010
C011
5 5 5 5 5
ZD005
LEFT (1.8K) 1.042V 4 3 4 3 4 3 4 3 4 3
UDZSNP5.6B
UDZSNP5.6B
LBADC1
0.1uF 50V
0.1uF 50V
UDZSNP5.6B
0.1uF 50V
UDZSNP5.6B
0.1uF 50V
0.1uF 50V
SW005 SW004 SW003 SW002 SW001
1
MENU (3.0K) 1.435V SW SW SW SW SW
UDZSNP5.6B
2 1 2 1 2 1 2 1 2 1
1
RIGHT(1.8K) 1.042V
LBADC2 6 6 6 6 6
ENTER(3.0K) 1.435V
Power(1.8K) 1.042V
LBADC3
Auto (3.0K) 1.435V GND
CONNECTOR
LED
45
24” LCD Color Monitor BenQ E2400HD
Troubleshooting Guide
46
24” LCD Color Monitor BenQ E2400HD
Main Board
(1) No Power
No power
NG
NG
OK Replace X401
Check U401
47
24” LCD Color Monitor BenQ E2400HD
(2) No picture
No picture
NG
OK Replace U701, U702
OK NG
Replace X401
Check U401
OK NG
Replace U401
NG
48
24” LCD Color Monitor BenQ E2400HD
(3) White screen
White Screen
OK NG
OK Replace X401
NG Replace U401
OK
NG
Check Correspondent
component. Check reset circuit of
OK U401 is normal
Replace Panel NG
49
24” LCD Color Monitor BenQ E2400HD
Power Board
No power
NG
OK NG
Check AC input
OK NG
Check bridge rectified circuit and F901 circuit
NG
OK Check R904, R905, Change IC901
NG 1) Check IC901
OK
2) Check R909/D901/C908 circuit
OK NG
Check IC901
Check D908/D906/D907/ZD921/ZD922/Q903/ZD902
50
24” LCD Color Monitor BenQ E2400HD
W / LED, No Backlight
NG
OK Check adapter and F801
NG
OK Check Interface board or main board
NG
OK Change ON/OFF circuit
NG
OK Check U801
NG
OK Change Q805, Q806
NG
OK Change T801
51
24” LCD Color Monitor BenQ E2400HD
Keypad Board
N
Is Key Pad Board connecting normally? Connect Key Pad Board
N
Is Button Switch normally? Replace Button Switch
N
Is Key Pad Board normally? Replace Key Pad Board
52
24” LCD Color Monitor BenQ E2400HD
PCB LAYOUT
Main Board
53
24” LCD Color Monitor BenQ E2400HD
Power Board
54
24” LCD Color Monitor BenQ E2400HD
55
24” LCD Color Monitor BenQ E2400HD
(TKRAA2NBW2BQDN/ TKRAA2NDW2BQDN)
0M1G 130 6120 M3*6 FOR MAIN FRAME & PANEL 4 3±0.5KGF. CM
0M1G 930 6120 M3*6 For HDMI CONNECTOR & MAIN FRAME 1 6±1 KGF. CM
0M1G1730 6120 M3*6 FOR ALL BOARDS & MAIN FRAME 7 6±1 KGF. CM
0Q1G 930 8120 Q3*8 FOR STAND BKT & BEZEL 2 6±1KGF. CM
0Q1G 930 8120 Q3*8 FOR POWER KEY BOARD & BEZEL 2 6±1KGF. CM
56