0LEWIN WINT

955 East 106th Street Brooklyn, NY 11236 • (347) 813-0212 ( 718) 471-4362

OBJECTIVE
To find a good job that is meaningful with room to grow driven by my own ambitions’ to do well.

EMPLOYMENT
TECHNICIAN 06/05/07-10/13/09
Wincross Technologies New York, NY
• Installed option 11,81c, cs1k4+ & bcm5.
• Installed & configured IP phones such as i2002/i2004 & Soft phone i2050.
• Performed move, add & changes on analog, digital & IP sets.
• Maintained cp & mm servers, adding & removing subscribers.
• Maintain & troubleshoot IP phone issues like, Jitter, delay & loss of packets through CLI, Element manager
• Configure CS1000 T-lan & E-lan for connection to network
• Configured H.323 terminals & signal servers for interoperable and connection to existing Nortel TDM services/phones
• Perform regular customer data backups, virtual trunking, SIP signaling maintenance.
• Installed IP Trunk & Internet Telephony Gateway (ITG) Trunk cards, etc.
• Installed IP Line & Voice Gateway Media Cards (VGMC)

FIELD SERVICE ENGINEER 10/23/06-6/04/07

Black Box/ Long Island, NY
• Install option 11,81c, cs1k4+ & bcm5.
• Install & configured IP phones such as i2002/i2004 & Soft phone i2050.
• Perform move, add & changes on analog, digital & IP sets.
• Maintain cp & mm servers, adding & removing subscribers.
• Maintain & troubleshoot IP phone issues like, Jitter, delay & loss of packets.
• Perform regular customer data backups.
• Install IP Trunk & Internet Telephony Gateway (ITG) Trunk card
• Install IP Line & Voice Gateway Media Cards (VGMC)
• Installed & configure H.323, SIP signal servers & PRI @ all ends, etc

PBX/SYSTEM SUPPORT TECHNICIAN

Xeta Technologies 5/16/03-10/10/06
• Maintained phone switches at multiple lodging companies & commercial business. new York , NY
• Integrated call accounting applications in pbx (Meridian 1 & HCX5000)
• Maintained windows & Linux systems by replacing hardware & software as required
• Installed sever & client side software & configuring using administrative tools &/or command line (CLI)
• Troubleshoot media gateway & routing issues.
• Maintained CO Switches & routers such-as passport, connect-DX, DMS250, Optical 4000
• Backed up customer data using.
• Troubleshoot phone issues through background terminal & OTM.
• Installed & configured, pri, t1, did, etc. trunk lines to pbx.
• Add, moves & changes by software &/or cross-connect.
• Made daily report of issues & progress of job site.
• Installed Option 11,81C, CS1k
• Installed & configured IP phones such as i2002/i2004 & Soft phone i2050.
• Performed move, add & changes on analog, digital & IP sets.

FIELD SERVICE TECH 2 5/22/00-3/19/03

Nortel Networks Richardson, TX
• Installed, tested & turned-up Nortel’s SONET/SDH DS0 fed equipment(OC/STS transport & Access Nodes, DMS100+, Meridian 1)
• Commissioned & provisioned Optical nodes through the LCAP,
• Installed Network Managers such-as C-servers, etc
• Replace fault components such-as STM cards, DX-140 switcher card, etc.
• Troubleshoot fiber channel lock-ups, t1,E1,etc.
• Logged daily reports for customer jobs &/or expected k dates.
• Prepared MOP for at&t power-ups, etc
• Over saw multiple contractors, signing time sheets.

EDUCATION
NCFS, NCSE, 2000-2002
Nortel Networks Institute Dallas, TX
Electrical Engineering Technologies 1995-1997
NYC Technical College Brooklyn, NY

KNOWLEDGE OF
OPTICAL LH 1600, 4000, OPTICAL CONNECT DX/HDX, OPTICAL METRO 3000/4000/5000 SERIES, WDM, OADM, ACCESS/TRANSPORT NODE OC3, OC12,
OC48, OC192, NORTEL OPC PROGRAMMING, NORTEL C-SERVERS, DMS 100-250, T1, E1, OPTION 11-81C, CSK1, QSIG, CODEC, G.729, G.711, VOIP, PRI,
TI, DID, POTS, MERIDIAN MAIL, CALL PILOT, ACD, IP, CROSS-CONNECT, LAN, WAN, HYBRID/ DIGITAL/ANALOG & IP PHONES, CALL ACCOUNTING, CISCO
ROUTERS, CAT6, PC, MSOFFICE, WIN2000/XP/VISTA, ETC..