NPI/ PROCESS RECORDING ACTIVITY TEMPLATE

Observation of Setting Analysis and recommendation

The patient occupies a private room. The room Facilitators:

was quiet because the patient is sleeping. The The exchange happen was guided by the C.I and
temperature of the room is not that cold. staff nurses. They instruct and observed us what
to do.

Barriers:
Language is the biggest factor that hinders the
communication between the nurse and the patient.
It blocks the willingness of the patient to express
more what she observes.

Interview Interviewee Identify Analysis of interaction

(student nurse) (patient) communication
technique

Introductory phase

Good morning maam, ako Good morning din. Acknowledging to introduce myself to the
po si Bernaliza Humarang client and to build trust.
student nurse ng metro.
Berna nalang po pra
madaling tandaan. Ako po
ang kukuha ng vital signs
ninyo mula 4:00 pm
hanggang 7:30 pm.

Working phase

Kukunin ko lang po ung O sige..kaso tulog Summarizing and Stating the main reason of
BP, temperature at pulse pa. mea nalang planning visit and the things to
rate ni fei. Pagkatapos po yung iba. Baka discuss.
titingnan ko lang po yung magising.
katawan niya.

Sige po..pede ko po ba Ok lang.. ano ba Asking permission To know if the relatives of

kayong tanongin tungkol yun? the client are available to
kay Fei? ask about the information
needed for assessment.

Ano po ba ang dahilan at Kasi yung anak ko Being specific To get their opinion about
napunta kayong ospital? nagkaroon ng seeking the doctor.
lagnat pabalikbalik.
Tapos ayaw pa
kumain.
Baka po may allergies si fei Wala naman..kahit Being specific To know if the allergy of
kaya po nilagnat? anong allergies the food has something to
wala do with the fever.

Ano po ba yung mga Masmadaming focusing To know certain factors that

madalas kainin ni Fei? gatas kaysa sa affects the eating pattern of
pagkain the patient.

Ahh.. ano po sa tingin Baka tinubuan ng Exploring To know the deeper cause
ninyo at ayaw kumain? ngipin kasi tinuturo of pain.
yung bibig niya.

Ano po ba ang nakita ninyo Parang singaw Seeking To know and clarify the
sa loob ng bibig ? tapos mapula. Clarification things that has been assess
by the mother.

Ano po ang ginawa ninyo Wala, itinawag ko Encouraging To know if the relatives of
sa singaw? na sa doctor niya formulation of the patient has an
kasi iyak ng iyak. actions and plans alternative ways dealing
with the problem.

Ano po sabi ng doctor? Iconfine daw at Focusing To know the main concern
titingnan kung ano of the doctor..
nangyari.

Pang ilan bese na po ni Fei Wala..una to. Hindi Expanding To get more information
naconfine? naman siya sakitin about the past
hospitalization experienced
by the patient.

Wala po ba siyang Wala naman siguro. Exploring To find if the relatives of

Wala naman sakit
namanang sakit? the patient is aware of the
kaming nararamdam.
possible inherited disease.

Nahihirapan po ba siyang Hindi naman siya clarifying To know better the result
huminga?kasi po mababa hirap coming from the patient.
po yung paghinga niya. I- huminga..normal
recheck ko nalang po ulit. lang .cge..

Termination phase

Ah, sige po maam babalik Sige salamat.. Summarizing and to inform the patient when
nalang ulit kami mamaya Planning and what will be the next
mga 12:00 para kunin ulit activity
yung vital signs...salamat
po.
 Evaluation

The conversation done was difficult because the patient can understand Filipino but not that
much. It requires me more patience to understand what they mean. I try to go back less often for the
interview because of what I observed from the mothers refusal from other question. The goal of
communication was not that achieve because they cant understand some of Filipino and English
words. The interviewers strength is I found my way how to get the trust of the client by showing the
knowledge I learned.