Questionnaire for Employee Reward and Recognition

Dear Employee:

This questionnaire aims at analysing and assessing your organizations current and
potential employee reward and recognition program as a tool for motivating its
employees. This survey is purely conducted for academic purpose. The responses to
this questionnaire will be kept strictly confidential.

Introduction:

Employee recognition programs are designed to make employees feel their efforts and
accomplishments are appreciated by not only supervisors, but co-workers and
customers as well. By drawing attention to employees that perform, recognition
programs reinforce desirable employee behaviours and attributes. These programs are
powerful motivational tools that increase individual and organizational productivity.
Recognition programs also help employees understand how their accomplishments
and achievements contribute to an Organizations overall success. Effective
recognition programs prompt managers to give more careful consideration to
employees' ideas.

Part-A: Employee Profile

The aim of this section is to gain an overall understanding about the organisation and
about the employees role in the organisations functions.

Part-B: Overall Employee Opinion

The aim of this section is to gain an understanding about the Employees opinion
relating to how they expect the organization to recognise and reward them for their
efforts.

Part-C: Organisations Reward and Recognition System

The aim of this section is to gain an understanding about the organisations Current
Reward and Recognition System and to what extent it meets the employees
expectations.

Instructions: Please indicate your response to the following questions by filling in

the appropriate square with check or cross mark or by shading it.

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Part-A: Employee Profile

1. Name of the Company and location: _____________________________________

_____________________________________

2. Industrial Sector: Telecom Insurance Banking Hotel

FMCG Retail Financial Institution
Hospital Airlines Construction
IT (Information Technology) Electronics
Other

If other, specify: _____________________________________________________

3. Departmental Function: HR Technical Support

Call Centre service Finance & Accounts
Marketing & sales other

If other, specify: _____________________________________________________

4. Approximate number of employees employed in the Organisation:

0-50 51-100 101-150 151-200 201-250 above 251

5. Average age group of the employees:

20-30 31-40 41-50 above 51

6. To which managerial level do you belong?

Entry level Junior level Middle level Senior Management level

Part-B: Overall Employee Opinion

7. How important are the following to you?

Not at All Some Extremely
Important Importance Important
- Receiving formal recognition for your efforts in
making a difference
- Being recognized by management for your efforts
- Being recognized by peers and co-workers for
your efforts
- Receiving recognition for team accomplishments
- Feeling a spirit of teamwork and cooperation
among co-workers
- Feeling that your work is valued and appreciated
- Independence and freedom to influence work
content and methods
- Bonuses and other financial incentives

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- Provision for advanced work tools
(Computer, software)
- Possibility to achieve promotion
- Challenging work tasks
- Support and guidance of supervisors and other
superiors
- Opportunities for career growth and other
professional development
- Participation in decision-making

8. Do you agree or disagree with the following statements:

Neither
Strongly Agree nor Strongly
Disagree Disagree Agree

- I am well aware of what is expected from my work

- I have the materials and equipment to do my work
Right
- At work, Im given the opportunity to do my best
- In the past seven days Ive received recognition and
praise for my work
- My supervisor cares about me as a person
- At work, am encouraged for my development
- The objectives of my organisation makes me feel
my job is important
- My opinions are taken into account at work
- My associates (fellow workers) are committed to
doing a quality work
- I donot have a best friend at work
- In the last 6 months, Ive been appreciated for
my progress
- In the last year, I was given ample opportunities to
grow

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9. Please rate the following incentives on a scale 1-5 and cross the corresponding box,
considering how motivating these are for you. (1 = no motivational effect, 2 = low
motivational effect, 3 = average motivational effect, 4 = good motivational effect, 5
= high motivational effect) 1 2 3 4 5

- Annual bonus based on the companys achievement in

financial targets
- An extra day off as a reward of a well-done project
- Employee of the Attendance award
- Award ceremonies of 10, 20 and 30 years of service
- An article of you at work, published in the companys
magazine
- Lunch with boss & team members in the companys cafeteria
as a reward
- A personal "thank you" or Note of appreciation from
supervisor, manager, or co-worker
- Verbal praise of appreciation from the manager in front of
the colleagues
- Allowed to purchase the work tools and software of choice
- Car benefit (only taxable value each month to be paid)
- Housing benefit (only taxable value each month to be paid)
- Challenging new assignments regularly
- Private office room
- Flexible office hours
- Free medical service
- Opportunities for promotion
- Relaxation room for lunch breaks at the companys facilities
- Possibility for training, seminar and further education,
supported by the company
- Companys benefit programmes to gyms, public swimming
pools and other exercising
- Free tickets to movies, theatres, and cultural events and sports
events
- Benefit of getting help in cleaning the house
- Day-care centre at the company for children under school age

Part-C: Organisations Reward and Recognition System

10. In your experience, how well does the organisation perform in delivering each of
the following: Not at all About Extremely
well Average Well
- Giving formal recognition for employee efforts
to make a difference
- Management recognizing employees whose efforts
make a difference
- Co-workers and peers recognizing employees who
are making a difference

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- Recognizing individual team members equally for
their efforts
- Building a spirit of teamwork and cooperation
among co-workers
- Demonstrating that your work is valued and
respected
- Treating employees fairly
- Recognising and appreciating outstanding
attendance
- Recognising years of service to the company 9.

11. How would you rate your overall satisfaction with the current rewards and
recognition programs offered by the organisation?

Very Satisfied Neither Satisfied nor Dissatisfied Not Satisfied

12. Have you ever received an award from organisation?

Yes No
(If yes, describe)
__________________________________________________________________

13. Have you ever nominated someone for an award?

Yes No
(If yes, describe)
____________________________________________________________

14. When you think about organisation's employee recognition program, to what
extent do you agree or disagree with the following statements?
Neither
Strongly Agree nor Strongly
Disagree Disagree Agree

- The criteria for the recognition programs

has been clearly explained to me
- I'm aware of the procedures for nominating
an employee for an award
- It doesn't take much time and effort to
nominate employees for an award
- The recipients of the employee awards are
adequately publicized
- I am aware of the gift awards associated with
the program
- I can select an award, if recognized, that will
have value to me
- Employee(s) of the Month awards should be
issued

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15. Please rate the importance of the following criteria as qualification for an award:

Not at all Average Extremely

Important Importance
Important
Outstanding performance
Focus on innovation
Consistently doing a good job
Exceeding performance objectives
Achieving cost savings
Exceeding service expectations
Demonstrated teamwork
Outstanding customer service

Thank you for completing the survey!