Tel 431 l4 Assignment Mentor Network

TEL 431: Learning in Workplaces
L4 Activity
Mentoring
Construct: Developmental Network
Name: Abigail Mattson
Date: April 9, 2017
Your Assigned Facilitator: Carrie McCulloch
NOTE: Please bold all your responses so nothing is missed when your work is assessed.
Terminology
Orient yourself to the following concepts related to mentoring through a quick google search and
defining these terms in your own words: (2 pts)
Mentor: an experienced and trusted advisor, someone who advises, counsels, or trains
(www.dictionary.com)
Mentee: a person who is advised, trained, or counseled by a mentor
(www.dictionary.com)
Protg: a person who is guided and supported by an older and more experienced or
influential person (www.dictionary.com)
Reciprocal mentoring: a relationship structure that harnesses the power of mentoring into
a mutually beneficial relationship in which each participant takes turns being the mentor
and the mentee (www.mentorleadershipteam.com)
Reverse mentoring: an initiative in which older executives are paired with and mentored
by younger employees on topics such as technology, social media, and current trends
(www.techopedia.com)
Also, you will need to read the following article in preparation for the L4 activity:
Higgins, M. C., Kram, K. E. (2001). Reconceptualizing mentoring at work: A developmental

network perspective. Academy of Management Review 26(2), 264-288. Available at
http://www.jstor.org/stable/259122
Or through the ASU library:
http://search.proquest.com.ezproxy1.lib.asu.edu/docview/210951325/fulltextPDF/7873AD523A4
CCAPQ/12?accountid=4485
In the article, the authors seek to redefine mentoring by applying literature that views mentoring
as individuals receiving mentoring assistance from many people at any one point in time,
including senior colleagues, peers, family, and community members. Embracing this theory,
which incorporates social network research, may help you begin to establish a developmental
network that is conducive to the 21st century workplace, geared toward the goal of having strong
ties with diverse network groups. This type of developmental network is known as an
entrepreneurial typology.
MY MENTORS (5 pts)
Provide a list of 5 individuals who have served as mentors to you in the past year, for either
personal or professional reasons.
Mentors Name How do you Describe the circumstances Describe a specific
know this that lead to you having a conversation or
mentor? mentoring conversation situation where
with this person? you gained new
How long have information. What
you known new ways of
him/her? thinking emerged
for you? What new
behaviors did you
explore afterward?
Be specific.
#1 Lindsay E. I know I was struggling to I talked with

Lindsay from manage my time in the Lindsay about
the nonprofit nonprofit about a year some of my
where I ago, and some of my goals for my
volunteer. I previous mentors career and life.
have known directed me to talk with She told me
her well for a Lindsay that the most
year and a important focus
half. I had should be
on
relationships. I
have never
been the same
since this
conversation. I
have made it a
point to wake
up every day
and focus on
my
relationships
with the people
I care about the
most.
#2 Jarah B. Jarah also Jarah moved to the I shared some

volunteers same location of the challenges I
with my nonprofit where I was facing with
nonprofit. I currently volunteer Jarah last
have known about eight months November. She
her for three ago. We spent some talked to me
and a half time together and about having a
years. caught up about life positive outlook
and the nonprofit. and
remembering
my purpose in
everything I do.
It has helped
me overcome
several tough
obstacles since
November.
#3 Cynthia G. Cynthia also When I first Two years ago,

volunteers volunteered with this Cynthia was
with my nonprofit, I met going through a
nonprofit. I Cynthia. I admired her hard time in her
have known inspiration and positive life. We had the
her for four attitude about life. We chance to
years. lived in different states spend time
for several years, and together during
then have spent more those couple
time together since we months, and
both moved to the hearing about
same state. her experience
inspired me and
changed the
way I
understand
health issues.
#4 Karen S. Karen is one Before I got a job at the One Tuesday

of my bosses preschool, I afternoon,
at the volunteered there once Karen shared
preschool or twice a week. Karen some of her
where I work. supported me as I vision and
I met her two volunteered, and goals for the
years ago, and taught me from her preschool. It
have known experience. Since I inspired me and
her well for started my job, we talk showed me the
about five at least once a week to standards for
months, since discuss how the job is our kids. I think
I started my going. about this
job at the conversation
preschool. often.
#5 Angie W. Angie is one When I first started Angie gave me

of my bosses working at Starbucks, I some feedback
at Starbucks. wanted to learn as one time about
I have known much as I could about my attitude and
her for a year my job and about the mannerisms at
and a half. company. Angie was work. She
willing to answer my shared that
questions and to give some of my
me further learning coworkers
opportunities. found it hard to
work with me,
and gave me
some reasons
why. I have
made an effort
to be more
friendly and
open with the
people I work
with since then,
and have
changed my
demeanor and
posture at
work.
TYPES OF MENTORING RELATIONSHIPS Based on the Higgins and Kram article, what is the
difference between a traditional mentoring relationship and a developmental network? Provide
at least 3 in-text citations from the Higgins and Kram article. Add this resource to the reference
list below. (minimum of 250 words) (6 pts) According to the Higgins and Kram article, a
traditional mentoring relationship is based on a mentees one specific relationship with a
mentor. In the past, it was possible for young people to rise through companies based
on the advice and feedback of one good professional relationship with a senior executive
boss. In the current economic and professional world, this is not reality. Higgins and
Kram write, the changing nature of organizational structures may constrain the
protgs ability to rely on one mentor inside the organization, because the mentor may
be subject to relocation, job redefinition, or organizational change (Higgins & Kram,
2001, p. 267). Along the same lines, working relationships with a wide variety of people
can lead a new businessperson to gain a wide variety of useful information. Higgins and
Kram note that there is much to be learned from these minority experiences: as careers
become more boundaryless and individuals work crosses organizational boundaries, so
too will the sources from which both majority and minority individuals draw support in
their careers (Higgins & Kram, 2001, p. 267). Both of these statements show that
protgs today are looking for a network of people to support their career advancement,
instead of just one person. According to the article, an individuals developmental
network is the set of people a protg names as taking an active interest in and action
to advance the protgs career by providing developmental assistance (Higgins &
Kram, 2001, p. 268). This demonstrates that a developmental network is any person that
a young professional talks with to gain understanding or new information about their
career. A network is not limited to a relationship with just one person, and offers plenty
of resources, ideas, inspiration, and knowledge to the young professional in question.
Your word count: (293)
Based on the Higgins & Kram article, define the following terms, in your own concepts that
determine relationship strength (2 pts):
emotional affect: Your behavior and emotional state after spending time with a mentor or
any other person. Someone can have a good or bad emotional affect on you, the mentee.
reciprocity: How equal and mutually beneficial a relationship is between two people.
frequency of communication: How often you talk with a mentor and engage in a
conversation that is meant to help you advance in your career or any sphere of life.
relationship ties: This is the strength of the relationship. If you have weak ties with
mentors or advisors, you will not have a strong, beneficial relationship. If you have
strong relationship ties with bosses or counselors in your life, they will have a big impact
on you. Relationship ties can be defined as either strong, weak, or indeterminate.
ANALYSIS OF MY MENTORS
#1 Mentors Name (5 pts): Lindsay E.
Area of Support:
Does this person provide career, or psychosocial support? Explain. Lindsay provides career
and psychosocial support. I discuss my job and interactions I have with my coworkers
with Lindsay, and she shares what she has learned from her job with me. She is also
willing to listen to me talk about any part of my life, and has helped me through several
challenging situations with my friends.
Diversity:
To what social system does person belong (e.g., family, work, church, friends)? Explain.
Lindsay belongs to my church and my friends. She also belongs to my nonprofit.
How many of your mentors is this person connected with? Explain the relationships, if
applicable. Lindsay is connected with Cynthia, Jarah, and Karen. We all attend the same
church and volunteer at the same non-profit. She has known Cynthia, Jarah, and Karen
for a lot longer than I have.
Relationship Strength:
Refer to the Higgins and Kram article for review of concepts related to relationship strength.
Based on how Higgins and Kram define emotional affect, describe the emotional effect between
you and this mentor. Lindsays friendship has had a great emotional affect on my life. She
is always willing to listen and support me in whatever is going on in my life. She is
willing to help me and has given me things that I have needed, like a computer and a
mattress. I know she cares about my life and is willing to sacrifice her time to see me
succeed.
Based on how Higgins and Kram define reciprocity, explain the level of reciprocity between you
and this mentor. I think that Lindsay and I have an average level of reciprocity in our
relationship. I usually ask her for help on a weekly basis, and she responds and helps
me with the challenges and issues in my life. I offer to help her with some things, too,
but I dont usually help her with much more than details around the house.
Based on how Higgins and Kram define frequency of communication, what is the frequency of
communication between you and this mentor? Lindsay and I talk at least once a week, and
sometimes once every other week. We dont have a big frequency of communication, but
we do communicate. I would like to work on strengthening our frequency of
communication.
Based on how Higgins and Kram define relationship ties, do you see your relationship with this
person as a strong tie or a weak tie relationship? Provide an example that would illustrate this. I
see my relationship with Lindsay as a strong tie relationship. For example, she has
understood me and known what I have been feeling when I dont even know what
challenges are a part of my life. She was able to talk to me about my job and about my
roommates when I just told her it was a hard time, and she helped me understand what
was going on. She has taught me how to be a good friend to other people, which is a
really valuable life lesson.
#2 Mentors Name (5 pts): Jarah B.
Area of Support:
Does this person provide career, or psychosocial support? Explain. Jarah provides
psychosocial support. I have called and talked to her on some of my worst days, and
she has been willing to listen and remind me of my purpose and life goals. Jarah has
been a good friend and mentor to me, and is willing to listen to my emotional and social
challenges, and to help me work through them.
Diversity:
To what social system does person belong (e.g., family, work, church, friends)? Explain. Jarah
belongs to my church, my friend group, and my non profit organization.
applicable. Jarah is friends with Lindsay, Cynthia, and Karen. She has volunteered for
over eight years with Cynthia and Lindsay at the nonprofit organization. Jarahs three
kids go to the preschool where Karen works.
you and this mentor. Jarahs support has had a strong emotional affect on me. She has
taught me how to think positively, and has shared some of her own hard experiences
with me. I have always felt supported and understood when I am around Jarah. She is
willing to help me, support every aspect of my life, and she is a good listener.
and this mentor. Jarah and I have a strong reciprocal relationship. She is one of my
mentors and life coaches, but she also invites me to go on fun adventures with her
family. I have been able to babysit her three kids almost every week, and have made
dinner with her family before. I appreciate the relationship that Jarah and I have because
it feels equal. She has told me that she needs my strengths in her life, and I know that I
need the benefit of her strengths.
communication between you and this mentor? Jarah and I communicate at least once a
week to talk about life, our jobs, her kids, and anything else that happens in our non
profit or in our church. We have a strong frequency of communication.
see my relationship with Jarah as a strong tie relationship. We have a high level of
reciprocity, we have a strong emotional affect on each other, and we frequently
communicate. An example of how highly motivated we are to support each other took
place when I spent some time with Jarah a few weeks ago. She told me that she knew
when she moved to Georgia that she would spend time with me and that she would play
a part in my life. It meant a lot to me that she would want to be a part of my life journey. I
have also been willing to give up sleep or my own time to take care of her kids. When we
are willing to sacrifice for each other, I believe that this is a strong-tie relationship.
#3 Mentors Name (5 pts): Cynthia G.
Area of Support:
Does this person provide career or psychosocial support? Explain. Cynthia provides
psychosocial support. She is willing to help me improve my relationships with my
friends and roommates, which has been a huge support to my life. She listens to me talk
about my job, and provides an objective perspective. Cynthia has always been able to
see the good things in me when I have felt negative about myself.
Diversity:
To what social system does person belong (e.g., family, work, church, friends)? Explain.
Cynthia belongs to my church, my friends, and to my nonprofit.
applicable. Cynthia is connected with Lindsay, Jarah, and Karen. She knows all of them
from my church, and she has volunteered at the same nonprofit with all three of them.
you and this mentor. My relationship with Cynthia has a strong emotional affect on my life.
She has made a difference in my life when I really needed someone to believe in me, and
she has inspired me by sharing about her own hard circumstances. Cynthias friendship
means a lot to me.
and this mentor. Cynthia and I have an average level of reciprocity that has grown
recently. Most of the time, I ask her for help or talk about my life with her. In the past few
months, I have started to be able to support with her kids and spend time with them
more. I hope that the level of reciprocity in our relationship increases in the next year.
communication between you and this mentor? Cynthia and I communicate about once a
week. This is a pretty frequent level of communication for us, since we have spent
several years communicating about four times a year.
think that my relationship with Cynthia is a strong tie relationship. Even if we dont see
each other for a while, we can catch up and talk just like we have not missed the time.
One example of our strong tie relationship happened just last week. Cynthia knows that I
love to be outside and go to the beach. She invited me to go with her family to the
beach. Although it did not end up happening, it still meant a lot to me that she would
think of me and invite me to join her family.
#4 Mentors Name (5 pts): Karen S.
Area of Support:
Does this person provide career, or psychosocial support? Explain. Karen S. provides career
and psychosocial support. She is one of my bosses and mentors at the preschool where
I work, and is always willing to talk with me about the kids at the preschool. She listens,
gives me feedback, and provides suggestions for the next time I work in each classroom.
She also helps me improve my relationships with the parents and volunteers at the
preschool, which has made a big difference in my life.
Diversity:
To what social system does person belong (e.g., family, work, church, friends)? Explain. Karen
belongs to my church, my friends, my work, and my nonprofit organization.
applicable. Karen is connected with Cynthia and Lindsay. She has gone to church with
both of them and volunteered at the same nonprofit for the past eight years.
you and this mentor. My relationship with Karen has a strong emotional affect on my life.
She helps me, listens to me, inspires me, and helps me have the right perspective about
my job and about the kids that I work with. She has been able to see my talents and the
things that I am passionate about when I have not always known what they are.
and this mentor. Karen and I have an average level of reciprocity. In terms of mentoring,
she demonstrates how a preschool teacher with a lot of experience spends her days at
school. She also talks with me and discusses the things I feel and experience on a daily
basis. The way that I have been able to give back and support her is by doing the best
job I can do at the preschool.
communication between you and this mentor? Karen and I have a high frequency of
communication. We talk at least once a week, and sometimes two or three times a week.
I usually call her in the afternoons when I work at the preschool. We sometimes also see
each other on the weekends.
see my relationship with Karen as a strong tie relationship. We have a reciprocal
relationship, we have a high frequency of communication, and the mentoring relationship
has a strong level of emotional affect on my life. I appreciate Karens support. One
example of our strong tie relationship happened two weeks ago. I was having a
challenging week, and she listened to me and then told me that I was wrong about a few
things. She told me that I needed to do a few things differently and get a better
perspective about the week. Any relationship where someone is willing to tell me that I
am wrong and help me do things better is a strong tie relationship in my book.
#5 Mentors Name (5 pts): Angie W.
Area of Support:
Does this person provide career, or psychosocial support? Explain. Angie provides career
support. She is my boss at Starbucks.
Diversity:
To what social system does person belong (e.g., family, work, church, friends)? Explain. Angie
belongs to my work social system.
applicable. Angie is not connected with any of my other mentors, although she has met
Lindsay.
you and this mentor. My relationship with Angie has a minimal emotional affect on my life.
She helps me with work-related questions and issues, but that is all.
and this mentor. At this point, my relationship with Angie does not have very much
reciprocity. She has a lot more experience than I have, so I ask her for help a lot more
than she asks me. I help her by doing my job the best I can, and by supporting the other
people at work.
communication between you and this mentor? Angie and I communicate once a week, which
is pretty frequently for any of my relationships with my mentors.
feel that my relationship with Angie is a weak tie relationship at times, and that it is a
strong tie relationship at times. We have a low level of reciprocity, an average frequency
of communication, and little emotional affect in our relationship. She definitely trains me
to be a better worker at my job, but she is not one of the best mentors or the most
invested people in my life.
REFLECT
Reflect about the mentor who has had the most lasting impact on your development. What
factors from the Higgins and Kram article on developmental network do you think are the most
influential in supporting career change, personal learning, organizational commitment, and/or
work satisfaction? Include in-text citations to at least 3 of the information sources from the
Higgins and Kram article and 1 (or more) outside resource. Add these sources to the reference
list below. (300-400 words) (7 pts): I have been fortunate enough to have the support of
three or more extremely influential mentors in my life. The mentors who have had the
most lasting impact on my development are Lindsay, Jarah, and Cynthia. Each of them
has helped me with several of the factors from the Higgins and Kram article, and I have a
strong-tie relationship with all three of them. There are several factors from the Higgins
and Kram article that I believe are highly impactful on supporting individuals in their
developmental networks. I would like to share some of the factors that have been the
most influential on my career change, personal learning, organizational commitment, and
work satisfaction. First of all, my interaction style has had a direct impact on each of
these aspects of my career and social life. According to Higgins and Kram, an
individuals interaction style can affect the types of networks and relationships the
individual is able to form (Higgins & Kram, 2001, p. 276). The article goes on to mention
that an interaction style that leaves either the mentor or the protg feeling bothered will
not help either one to form strong-tie relationships. I have been through a process where
my interaction style left people feeling irritated, frustrated, and annoyed. I was not able
to form any strong-tie relationships during this time. As I have become more
comfortable in my own skin, I have been able to interact genuinely and sincerely with
many different people. Another factor that has affected my development is emotional
competence. Higgins and Kram state, without essential social competencies, such as
empathy and conflict management skills, relationships might be thwarted before a high
level of trust and mutuality is established (Higgins & Kram, 2001, p. 276). Before I
became a volunteer with my nonprofit, I had almost no emotional competence. When I
became a volunteer, I also got several mentors who have taught me how to control and
regulate my emotions. I am currently learning how to control my emotions and how to
set them aside to take care of the needs of other people. A third aspect of my
development that has been important is my goal regarding my career. Higgins and Kram
note that the protgs orientation toward career development moderates the effects of
help-seeking on the strength of the developmental relationships that result (Higgins &
Kram, 2016, p. 276). When I have been able to identify my career goals, and the
necessary steps I need to take to achieve those goals, I have been able to ask for specific
help from my mentors. I have had some jobs where I was more invested in my career
development than others, and in those jobs, I have been able to pursue career growth on
a deeper level. Along this same topic, it has meant a lot to me when my mentors and
bosses have invested in my professional growth and development. According to an
article from Forbes, employees dont want their leaders to throw them a bone of
recognition, they desire a long-term investment in their growth from their leaders to
assure their skill sets stay ahead of the curve (Llopis, 2013, p. 3). The amount of time
and energy that my mentors have invested in my long-term development is something
that has made a huge difference in my career and social advancement. It has made me
into the person I am today.
Your word count: (568)
ESTABLISH VIRTUAL CONNECTIONS

Background Information:
LinkedIn is a social networking tool that is more professional than other popular networks such
as Twitter or Facebook, which tend to be more social. LinkedIn is used by professionals to
connect with one another and to stay connected, as a tool when looking for jobs. It is a
searchable web site that is used by many professionals as an online resume, as it contains
education, job experiences, and other professional related events and activities.
An individuals LinkedIn profile can connect to other professionals, giving users the ability to
organize, keep track of, and establish and grow their professional relationships.
Some features of LinkedIn allow users to establish their credibility as a professional by

exchanging information and ideas with colleagues and peers, For example, LinkedIn Groups,
LinkedIn Answers, and LinkedIn Today allow users to participate in trending conversations in
their field.
You should also know that hiring managers and recruiters, worldwide, use LinkedIn to find
potential candidates. They scan the system using key-words searches, so it is important to be
thorough and comprehensive when completing your profile.
Your LinkedIn profile.
Create a LinkedIn profile for yourself, or enhance and update your profile if you already have
one.
This article will provide you with insight: http://www.forbes.com/sites/laurashin/2014/10/20/how-

to-create-the-ideal-linkedin-profile/
Your profile should have the following minimal components:

Professional headshot (suggested but optional)
A summary to include your ASU experience as well as a brief description of your future target
profession (2 pts)
Other additional and pertinent information to make a complete and comprehensive profile,
including volunteer experience, internships, work experience, etc. (2 pts)
Connect with at least 3 mentors on your list who have LinkedIn accounts. (2 pts)
Connect with your at least 3 of groupmates. (2 pts)
Retrieve your profile public viewing URL. (Be sure it is the correct URL by looking to see that it
has your name in it. Example: www.linkedin.com/in/teresafoulger/en
Here is a screencast that will teach you how to find the URL
http://screencast.com/t/JwohI3LI1zd).
Paste your public viewing profile here:

www.linkedin.com/in/abigail-mattson18
GOALS TO DEVELOP MY DEVELOPMENTAL NETWORK

From the Higgins and Kram reading, summarize why it is desirable to have an entrepreneurial
network, and explain how a developmental network might become an entrepreneurial network.
(100-150 words)
(4 pts): It is desirable to have an entrepreneurial network because these wide-ranging
networks have an ability to bridge otherwise unconnected clusters of people (Higgins
& Kram, 2001, p. 271). Some people who are a part of developmental networks may lack
a specific skill set that is required for organizing their connections. According to Higgins
and Kram, the entrepreneurial developmental network is made up of developers who are
highly motivated to act on behalf of the protg and who collectively provide access to a
wide array of information (Higgins & Kram, 2001, p. 271). For the protg who has not
gained the skills to advocate for their own development, an entrepreneurial network can
be highly beneficial to pushing them forward in their career. A developmental network is
one in which an individual has a traditional, one-on-one mentoring relationship with an
advisor. There may be more than one relationship in a developmental network, but the
different advising relationships are not necessarily connected. Developmental networks
can become entrepreneurial networks when bridging ties are formed between the various
mentors and the protg in the center of the network.
word count: (183)
Refer to the Higgins and Kram article. What activities might help you strengthen the diversity
within your network? (3 pts)
Things stemming from the article that I could do in a day: Introduce any of my mentors to my
boss at Starbucks
Things stemming from the article that I will do this month: Have a conversation with a sixth
mentor, my advisor from ASU.
Things stemming from the article I will do within a year: Look for advisors in more spheres of
my life from future careers I would like to have, from other bosses at the preschool, and
from other bosses at Starbucks. Essentially, look for a wider range of people who could
teach me more skills and information.
Refer to the Higgins and Kram article. What activities might help you strengthen the
relationships within your network? (3 pts)
Things I could do in a day: Look for ways to have a greater reciprocity of relationship with
Karen how could I support her in a greater way instead of just looking for answers to
my questions.
Things I will do this month: Strengthen the frequency of communication I have with
Lindsay. I will make an effort to talk with her at least once a week, and maybe more often
than that.
Things I will do within a year: Look for an opportunity to strengthen the emotional affect of
my relationship with Angie by having a conversation about more than just work-related
issues, look for a chance to increase the reciprocity in my relationships with Cynthia and
Lindsay, and communicate more frequently with all of my mentors.
References (5 pts)
Higgins, M. C., Kram, K. E. (2001). Reconceptualizing mentoring at work: A
developmental network perspective. Academy of Management Review 26(2), 264-
288. Available at http://www.jstor.org/stable/259122
Llopis, G. (2013). The 6 most important things employees need from their leaders to
realize high potential. Forbes. Retrieved from
https://www.forbes.com/sites/glennllopis/2013/09/30/the-6-most-important-things-
employees-need-from-their-leaders-to-realize-high-potential/#748ff9b47a68
Professional presentation (professional language, grammar, spelling, word count) (10

pts).
Please proofread your work to be sure it meets university level writing standards. Note that if
your written work does not meet this standard, you will be asked to revise and resubmit within 3
days, and these points will be lost. The Writing Center can provide support. See
https://tutoring.asu.edu/writing-centers for details.

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TEL 431: Learning in Workplaces

Higgins, M. C., Kram, K. E. (2001). Reconceptualizing mentoring at work: A developmental

#1 Lindsay E. I know I was struggling to I talked with

#2 Jarah B. Jarah also Jarah moved to the I shared some

#3 Cynthia G. Cynthia also When I first Two years ago,

#4 Karen S. Karen is one Before I got a job at the One Tuesday

#5 Angie W. Angie is one When I first started Angie gave me

Your word count: (293)

#2 Mentors Name (5 pts): Jarah B.

#3 Mentors Name (5 pts): Cynthia G.

#4 Mentors Name (5 pts): Karen S.

#5 Mentors Name (5 pts): Angie W.

Your word count: (568)

ESTABLISH VIRTUAL CONNECTIONS

Some features of LinkedIn allow users to establish their credibility as a professional by

Your LinkedIn profile.

This article will provide you with insight: http://www.forbes.com/sites/laurashin/2014/10/20/how-

Your profile should have the following minimal components:

Paste your public viewing profile here:

GOALS TO DEVELOP MY DEVELOPMENTAL NETWORK

word count: (183)

Professional presentation (professional language, grammar, spelling, word count) (10

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