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Watchtower Library (v 18.0) Readme File

(c) Watch Tower Bible and Tract Society of Pennsylvania, 2017
All rights reserved.
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Note: It is not necessary to read this file in order to use Watchtower Library.
All the instructions necessary for the normal use of Watchtower Library are inc
luded in Help. But this file may be useful if you have questions or problems reg
arding the installation of Watchtower Library, or you want language-specific inf
ormation.
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How to Use This File
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To view the Readme file, use a text editor (such as Microsoft Notepad) and maxim
ize the text editor window. If Notepad is used, go to the Format menu and then c
lick Word Wrap. To print the Readme file, use the Print command on the File menu
.
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INSTALLATION TROUBLESHOOTING
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Question: What are the requirements for a computer to install and run Watchtowe
r Library?
Answer: The Watchtower Library system requirements are as follows:
Pentium-compatible processor or higher
Microsoft Windows Vista, Windows 7, Windows 8 (not Windows RT), Windows 10
48 MB RAM required for the application
1.5 GB free disk space on C drive
DVD-ROM drive
Mouse
Sound card, speakers, or headphones (optional, for the pronunciation feature if
available)
Question: Can I continue to use a previous version of Watchtower Library after
I have installed this version?
Answer: Yes. Previous versions of Watchtower Library can still be used even aft
er installing this version.
Question: Will my favorites from my current edition of Watchtower Library be im
ported when I install the latest version of Watchtower Library?
Answer: Yes, any favorites that exist in your current installation of Watchtowe
r Library will be imported when you install the latest version of Watchtower Lib
rary. (Favorites are only imported on the initial installation.)
Question: On Microsoft Windows 7 and Vista, after installing Watchtower Library
and then removing a previous edition of Watchtower Library, the file associatio
n of favorite files with Watchtower Library is lost. Is there a way to associate
my favorite files with Watchtower Library again?
Answer: Yes. Start Watchtower Library with the option in Windows 7 (or Vista) t
o "run as administrator." Also, uninstalling and reinstalling the latest edition
of Watchtower Library should reestablish the association of favorite files with
Watchtower Library.
Question: Where can I find my favorite files in order to make backup copies?
Answer: The easiest way to locate the files is from the Explore Favorites optio
n on the Watchtower Library Favorites menu. If this is not possible, browse to t
he default location such as C:\Users\[username]\AppData\Roaming\Watchtower\Resea
rch Favorites. Watchtower Library favorite files have the file extension .wtfav.
Question: What do I do if I get the Error #4 or "Invalid Format" message, or th
e Watchtower Library icon is a square box, when I am installing or running Watch
tower Library?
Answer: This indicates that the DVD-ROM drive is having difficulty reading the
Watchtower Library DVD. Make sure there is no debris on the Watchtower Library D
VD. To clean the DVD, wipe the back side (side without printing) of the DVD with
a dry, clean, soft, lint-free cloth. Wipe from the center of the DVD toward the
outer ring with straight spoke-like strokes. Do NOT use a circular motion. Hand
le the DVD by its outer edge only, while avoiding touching the side of the DVD w
ithout the label. Try to install again.
If that does not solve the problem, try exchanging your Watchtower Library DVD w
ith someone else. If your Watchtower Library DVD does not work on the other pers
on s computer, and his DVD does work on your computer, it is likely that the DVD i
s defective. If neither DVD works on your computer, it is possible that there is
an issue with your computer. It is also possible that your DVD will work on his
computer and his DVD will work on yours.
Question: When I try to install Watchtower Library, I get an error message othe
r than Error #4 or "Invalid Format," or it just will not install. What do I do?
Answer: Most likely, there is a conflict with a program already loaded on your
computer. Enable the Diagnostic startup option on the General tab of the System
Configuration dialog box. Restart your computer. (For more information about how
to start the System Configuration dialog box, press F1 for Help and search for
System Configuration.) Restart the computer. Now try to install Watchtower Libra
ry again. If this resolves the problem, you will not need to enable the Diagnost
ic startup option in the future, unless you need to install Watchtower Library a
gain.
Question: If none of the above questions and answers solve my problem, what do
I do?
Answer: If you continue to have problems, please run the systeminfo.exe program
located on the root level of the Watchtower Library DVD and print the results.
Provide a brief written explanation of your problem along with the printed resul
ts to the brother handling literature in your congregation. He will then have yo
ur inquiry forwarded to the local branch office in the normal manner. When expla
ining the problem, be sure to include the specific error message or problem that
you are having. Also, please include your name and address for needed correspon
dence.
NOTE: Systeminfo.exe is also located in the program directory where Watchtower L
ibrary was installed.
Question: What files are installed on my hard disk by Watchtower Library?
Answer: To see a listing of the current files installed on your computer and th
eir location, we recommend that you run the systeminfo.exe program located on th
e root level of the Watchtower Library DVD.
Question: Once the install has started, can I remove the DVD from the drive?
Answer: No, the DVD should not be removed during installation. The installation
may take several minutes; therefore, do not terminate the installation before c
ompletion unless it is listed in the Windows Task Manager as Not Responding. The D
VD can then be removed after you click the Finish button on the Watchtower Libra
ry Setup dialog box.
Question: Can I install a language edition of Watchtower Library that is differ
ent from the language of the Windows operating system?
Answer: Each language edition of Watchtower Library has been designed to run op
timally on the same language operating system. Windows includes Unicode support
that allows for better multilanguage display by providing language packs for lan
guages other than the language of the operating system.
NOTE: The operating system user interface will be presented in the language of t
he operating system. This means, for example, that error messages that are gener
ated from the operating system will be in the language of the operating system i
tself. Hence, it is possible that the user may encounter messages that do not co
rrespond to the language version of Watchtower Library that he is currently usin
g.
Question: Can I install Watchtower Library on a network drive?
Answer: No. No portion of the SOFTWARE or the DATA should be made available to
those who have not agreed to the terms of the license agreement.
Question: Can I run Watchtower Library directly from the DVD without installing
?
Answer: No. In order to run Watchtower Library successfully, you must go throug
h the installation process.
Question: Are there any special rights needed to install Watchtower Library?
Answer: The installation requires Administrator rights on your computer. This g
ives the user read/write/change access to the registry and hard disk. To obtain
information about changing your user rights, please refer to your operating syst
em user s manual or Help (F1). Searching for the keyword "rights" in Help may assi
st you to find the information quickly.
Question: Are there any special rights needed to run Watchtower Library?
Answer: Most users will by default have the necessary rights. To use the functi
onality of Favorites, the user must have read/write/change access to the "AppDat
a" directory, which is usually stored in the profile directory. To obtain inform
ation about changing your user rights, please refer to your operating system use
r s manual or Help (F1). Searching for the keyword "rights" in Help may assist you
to find the information quickly.
Question: What types of DVD-ROM drives are supported by Watchtower Library?
Answer: Watchtower Library should run successfully on any DVD-ROM drive, includ
ing DVD-RW, DVD+RW and DVD-ROM drives.
Question: Will Watchtower Library run on my portable computer?
Answer: Yes, as long as the portable computer meets the Watchtower Library requ
irements.
Question: Can I use Watchtower Library on my Apple Macintosh computer?
Answer: There is no version of Watchtower Library designed for Apple Macintosh
(Mac) computers. Some products for Apple Macintosh computers (such as emulators)
claim to be able to run Windows programs. These products have not been tested w
ith Watchtower Library, but some of them may work with Watchtower Library.
Question: Will Watchtower Library run on the Linux operating system?
Answer: There is no version of Watchtower Library designed for this operating s
ystem. Some products that can be added to Linux claim to be able to run Windows
programs. However, even with such support, some features in Watchtower Library m
ight not function correctly depending on the quality of the products.
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ACCESSIBILITY
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Question: Why does my screen-reading product have trouble reading the text in W
atchtower Library?
Answer: Some of the techniques used by these applications rely on the text bein
g displayed in a certain way. To change the way text is displayed in Watchtower
Library so as to be more compatible with these types of programs, check the Enabl
e support for screen-reader products box on the Text tab of Properties for Watcht
ower Library.