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Premium services............ 10
Consulting.. ................................10
Customer application
engineering................................11
Extensions and modernizations...11
Premium service contracts..........11
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02 Service product portfolio | Service for excitation systems and synchronizing equipment
Service product portfolio
The excitation service product Basic services such as field services, performance
portfolio is designed to increase reviews, various training courses and on-site instructions,
spare parts and components management as well as
your return on investment and keep basic service contracts to ensure the reliability of your
the UNITROL, SYNCHROTACT systems and maximize your production uptime.
and MEGATROL products operating
Standard services includes control upgrades, retrofits
at the highest efficiency and as well as maintenance of spare parts to improve
productivity level throughout their performance and extend the life cycle of your equipment
individual product life cycles. at minimal cost.
Field service
Performance review
Training
SIC SERVICE
BA S
Spare parts and components
Basic service contracts
STANDARD
Control upgrades
RVICES
Retrofits
Spare parts maintenance
SE
SE
M
RV
IU ICE
M
Consulting
PRE S
Customer application engineering
Extensions and modernizations
Premium service contracts
RVICES
Retrofits
Spare parts maintenance
SE
SE
M
RV
IU ICE
M
PRE S Consulting
Customer application engineering
Extensions and modernizations
Premium service contracts
STANDARD
STANDARD
STANDARD
RVICES
RVICES
RVICES
SE
SE
SE
SE
SE
M
M
SE
M
RV RV RV
IU IU ICE IU ICE
ICE M M
PRE
M S PRE S PRE S
Field service
Protect your asset by investing in reliability. We have the ability to define an optimal operation strategy
based on the result of the performance review and by
ABB has created a performance review program for all considering the status of the life cycle of your assets.
UNITROL, SYNCHROTACT and MEGATROL products
targeted to increase the reliability of your assets. This results Key benefits
in maintaining all the elements suffering from aging effects. + + Increasing reliability of your assets
In addition we assess your critical spare parts to our Product + + Ensure the correct and safe
Life Cycle Management. This program ensures the correct operation of your system
and save operation of the system by testing all critical + + Minimizing the risk exposure of
protection devices and system settings in various operating unexpected downtime
conditions. We will identify possible improvements to increase + + Identifying possible system improvements
the overall performance of your system such as software + + Life time extension of the equipment
upgrades or modernization of equipment.
Year 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Performance review
RVICES
Retrofits
Spare parts maintenance
SE
SE
M
RV
IU ICE
M
PRE S Consulting
Customer application engineering
Extensions and modernizations
Premium service contracts
STANDARD
STANDARD
STANDARD
RVICES
RVICES
RVICES
SE
SE
SE
SE
SE
M
M
SE
M
RV RV RV
IU IU ICE IU ICE
ICE M M
PRE
M S PRE S PRE S
Your knowledge is your power the mission of ABB original spare parts and components with guaranteed
ABB University training for Power Electronics. functionality the key element of reducing the mean time
to repair (MTTR).
We offer excellent expertise to your operation and
maintenance crews in order to support you to increase Safe and reliable spare parts and components management
your return on investment, reduce down time and to is essential for your success. ABBs spare parts service aim
achieve a maximum performance. to provide customers with the right spare parts at the right
place at the right time. ABB provides genuine spare parts
Key benefits and spare part kits, accompanied with the relevant software,
++ Improved expertise knowledge to settings and documentation. In addition to new spare parts,
achieve maximum performance ABB offers exchange units and reconditioned parts.
+ + Customized content to meet your
specific training needs Key benefits
+ + Learning new skills will become an + + ABBs spare parts ensure reliable
asset to your organization and safe operation
+ + Guaranteed full system functionality
of your spare parts and components
Maintenance and operator training + + Prompt and reliable delivery
Our web-based e-learning, standard or tailor made classroom + + Guarantee of keeping the right spare
courses in one of our certified training centers or on-site by parts and components in stock
experienced trainers are specifically focused on refreshing + + Supplementary legacy products
operator and maintenance know how. It is aimed to qualify your are supported
engineers to do first level support of ABB Power Electronics + + Increase your return on investment
systems. The main goal is to learn how to operate, maintain and reduce downtime
and troubleshoot your systems.
STANDARD
STANDARD
RVICES
RVICES
SE
SE
SE
SE
M
M
SE
RV RV RV
IU ICE IU ICE
IC M M
PRE S PRE S
Control upgrades
Migrate to our latest products to minimize the Keeping your stock dependable.
risk exposure.
Components used in excitation systems especially
ABB offers the option to migrate not only the controller but electronic printed circuit boards suffer from continuous
also the complete excitation system to an active product degradation over time. This applies not only as the used
family by performing a retrofit. The availability of all functions components in operation but as well for the spare parts
required by actual grid codes, maximized system availability, keeping in stock.
and all types of services are clear advantages of this
approach. As an example, electrolytic capacitors have to be
replaced after 8 to 12 years depending on temperature
Physical aging processes and the lack of availability of and voltage conditions.
individual components on the marketplace will make it difficult
and more expensive to operate plants on a long-term strategy Key benefits
and to improve the performance. + + Checking the reliability of your spareparts
+ + Reducing the risk of outdated
The excitation service team is able to provide you state-of- spares and components in stock
the-art products and highest competence to perform the + + Keeping your spares availability
most demanding retrofit projects of UNITROL automatic at minimal costs
voltage regulators (AVR) and static excitation systems (SES).
Key benefits
++ New interfaces for enhanced functionality
++ 100 percent spare parts availability
at a lower price
++ Low maintenance cost
++ Full range of life cycle services
and support is available
maintenance
SIC SERVICE
BA S
STANDARD
STANDARD
RVICES
SE
SE
SE
M
RV
IU ICE
M
PRE S
Consulting
Reaping the benefits of superior ABB technical support In the past years the effort for designing and commissioning
and life cycle management to keep production and the PSS function in power plants increased steadily. This is
generating assets running at peak performance. related to an increasing number of monitored instabilities
in power-systems which comes along with the increasing
The extensive experience and history of innovation helps amount of distributed generation power (ie wind farms) and
customers around the world to improve plant performance overloaded grids. As a result, grid authorities and operators
and production. Our consulting focus areas are linked to all around the world tightened their rules (grid-codes) for
power system stabilizer services, life cycle management connecting generation stations to their networks.
strategies and spare parts management. With our aim to
focus on your sustaining and competitive future we will In order to be able to offer the customer all the required
support you in your ability to generate corporate value. services possible in this rapidly changing environment,
excitation service provides different PSS service levels.
Key benefits
++ Expert evaluation Product Life Cycle Management strategy
++ New ideas for generating The excitation service Product Life Cycle Management
additional revenues strategy is more than just selecting the right technology to
++ Return on investment on meet your needs it means knowing your destination before
current and new businesses you start the journey by developing a phased implementation
roadmap for your excitation systems.
Power system stabilizer (PSS) services
There is the possibility to equip all ABB excitation systems Spare parts management
with PSS functionality. The goal of the PSS is to damp out Having critical spare parts on hand can significantly reduce
active power oscillations between the generator and grid, the downtime associated with excitation maintenance, forced
thereby improving the quality and stability of the grid. outages, electrical and mechanical failures. As a minimum
for operational reliability, it is essential to have critical spare
PSS is a service function which needs to be calculated parts and components readily available. Excitation services
based on plant specific parameters and is verified by tests provides you with a complimentary recommended spare part
and tuning on site. list and takes care of testing, maintaining and adjusting your
spare part stock. We will also keep you informed about critical
ageing processes of vital components.
Key benefits
++ Improve and extend the functionality
of equipment at favourable cost
++ Higher reliability for minimizing the
risk of downtimes
www.abb.com
Central-, Northern Europe North America
& Middle East ABB Inc.
ABB Switzerland Power Electronics
Power Electronics 10300 boulevard Henri-Bourassa O Copyright ABB. All rights reserved.
Austrasse Saint-Laurent, QC Specifications subject to change
5300 Turgi / Switzerland H4S 1N6 / Canada without notice.
Phone: +41 844 845 845 Phone: +1-800-665-8222
E-Mail: pes@ch.abb.com E-Mail: pes@ca.abb.com
China Oceania
ABB Engineering (Shanghai) Ltd. ABB Australia Pty Limited
Power Electronics Power Electronics
4F, No.5, Lane 369, Chuangye Rd. 601 Blackburn Road
Kangqiao Town 3168 Notting Hill
Pudong District VIC / Australia
200245 Shanghai / P.R. China Phone: +61 1800 222 435
Phone: +86 21 6105 6666 E-Mail: abbhelp@au.abb.com
E-Mail: china.contactcenter@cn.abb.com
South Africa
India ABB Holdings (Pty) Ltd.
ABB Ltd. Power Electronics
Power Electronics 2 Lake Road
Sy. No 88/3+88/4 Longmeadow Business Park
Basavanahalli Village 1609 Modderfountein / South Africa
Kasaba Hobli, Nelamangala Taluk Phone: +27 860 222 123
562123 Bangalore Rural/India E-Mail: info@za.abb.com
Phone: +91 802 294 8929
E-Mail: pes.india@in.abb.com