Whitney L.

Harris
800 B College Lane Salisbury, MD Mobile (410)845-6619 WhitneyHarris2014@gmail.com

EDUCATION

Wilmington University Online August 2015- May 2017

Masters in Administration of Human Service

University of Maryland Eastern Shore, Princess Anne, MD December 2014

Bachelors of Arts and Professions of Sociology

WORK EXPERIENCE

Shore up-Eden Head Start August2014- Present

Family Service Worker
Recruit children/families, interview applicants, complete applications/ intakes,
and maintain site waiting list data as required.
Implement provision of social services to families, assess family needs and
developing an individual family plan, monitor and update ongoing family plans,
assist parents in making contact with appropriate community resources and
provide information on community resources to families.
Evaluate parent interest and needs and develop and implement a plan of parent
education activities and special parent events based on this assessment.
Make home visits and/or telephone calls as needed to maintain communication
with parents regarding attendance, school program, services and activities.
Complete reports and maintain records in an efficient and effective manner.
Responsible for creating and maintaining personnel files for students and their
families. Files include upkeep of medical records, demographic information,
family income, employment information, progress notes ect. These files must be
maintained on a monthly to weekly basis.

Cares Program- Salisbury, MD January2014 -May2014

Mentor
Maintained an active relationship with eight adolescent girls, overseeing their
grades and behavioral issues in and out of school.
Counseled students on personal, academic, and career concerns.
Assist with keeping up to date files, pantry and clothing.

Wet Seal -Salisbury, MD June2012- January 2014

Sales Associate
Assisted consumers in great customer services
Developed communication skills to ensure sales.
Ensured that our customers return to our store because of their experience.
Holiday Real Estate Ocean City, MD May 2013-August 2013
Office clerk
Assisted office by answering calls, reporting check-in and outs.
Assisted consumers in great customer services.
File work orders and client paperwork with Microsoft office, scanning and files

University Post Office Princess Anne, MD September 2012October 2013

Student Mail Handler/ Operator
Managed residents incoming and outgoing mail.
Assisted with shipping question and packaging.
Informed students of roles and responsibilities.
Enforced university policies without bias or malice.

Upward Bound Trio Program, Princess Anne, MD June 2012August 2012

Office aid/Counselor
Organized and implemented daily schedules of summer camp sessions.
Tutored low income first generation students planning to attend post-secondary
programs.
Counseled students on personal, academic, and career concerns.
Monitored program-wide compliance with TrioUpward Bound guidelines.
Assisted the office by answering calls, making copies for the classrooms.
Skills/ Licenses

First Aid/CPR
Medical Administration

REFERENCES

Robin Harmon
Guidance Counselor
Bennett Middle School
Salisbury, MD 21804
Phone 443-953-0775 (Personal)

Christopher Miles
Cares Director- Bennett Middle School
Work 410-677-514

Stacey Jones
Site Coordinator Eden Head Start
Eden, MD
Work - 410-543-1243