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SPECIAL ARTICLE

Qualitative Methods in Nutrition Education


Evaluation Research

CHERYL ACHTERBERG, PH.D.

Nutrition Department, The Pennsylvania State University, University Park, Pennsylvania 16802

Evaluation research is seen as an essential component are really teaching, whether students are really learning,
in the development, production, and implementation of whether curricula yield their intended effects, and
all nutrition education programs (1-4), and more nutri- whether money is being wasted" (13). It is generally
tion educators are involved in evaluation than in other performed with a minimal consideration of theoretical
research activities. The goal of this article is to discuss constructs. In contrast, the purpose of evaluation re-
selected qualitative methods that may improve the qual- search is at least twofold: to systematically describe, judge,
ity of those evaluation efforts. and assign some value or worth to an object or event
Traditionally, nutrition education evaluation research and to contribute new techniques or strategies for de-
has been quantitative in nature depending primarily on termining that worth. Ideally, it should also contribute
survey questionnaires that assess knowledge, attitudes, new knowledge to the theoretical base(s) of the field (14).
and behavior (see [5] for a comprehensive review and Hence, evaluation research is both a measuring rod and
meta-analysis). In this type of evaluation, effectiveness a diagnostic tool; it documents the degree of effect and
is determined by the degree of change noted between informs educators about what works (or not) and why
pre- and postintervention (6). However, nutrition edu- (15). Although this distinction between evaluation and
cators are becoming increasingly aware of the inadequacy evaluation research may appear academic, it has "enor-
of evaluation results that are based exclusively on quan- mous implications for the design, conduct, analysis, and
titative data (3, 7). This is because such accounts often interpretation of results of evaluation studies" (16). The
do not provide educators with any detailed insight as to substance of this article should be pertinent to both eval-
how or why the changes were achieved (8). Qualitative uation and evaluation research, though I will continually
data, on the other hand, can provide more complete refer to evaluation research.
information, especially on the process variables that fall
between pre- and postmeasurements (9). This increases
the explanatory power of the evaluation while accounting
A DEFINITION OF QUALITATIVE RESEARCH
for variations in context (10). Aqualitative approach also
yields a report on effects that were not anticipated by
Precise definitions for qualitative research are rarely found
the program planners (9). Hence, leaders in nutrition
in the literature. So, qualitative research may be de-
education research (ll) have emphasized the need for
scribed by comparing it to quantitative research.
more qualitative research.
Considerable disagreement exists in the social sciences
Since few nutrition educators have received formal
over the appropriateness of quantitative and qualitative
training in qualitative research methodology, I will begin
methods for conducting evaluation research (17-20). As
by defining and clarifying terms. Then I will describe a
Bogdan and Taylor (21) noted, however, "most debates
set of qualitative methods that may be useful in nutrition
over methods are debates over assumptions and goals,
education evaluati/:m research. And finally, I will discuss
over theory and perspective" (p. 1, original emphasis).
the role of both qualitative and quantitative methods in
Hence, the root of the debate between quantitative and
evaluation re~earch.
qualitative research is philosophical (22), and the phrases
In this article, evaluation is defined as the process of
"qualitative methods" and "quantitative methods" mean
delineating, obtaining, and providing useful information
far more than data-collecting techniques (10). It is ap-
for judging decision alternatives (12) based on an estab-
propriate, therefore, to discuss each approach as a par-
lished set of criteria (4). In other words, its primary use
ticular philosophical paradigm.
is to determine accountability, i.e., "whether teachers
The quantitative approach is derived from Bacon's pos-
0022-3182/88/2005-0244$02.00/0 itivist philosophy of science (9, 22). Adherents are called
1988 SOCIETY FOR NUTRITION EDUCATION positivists because they feel "positive" or certain about

244 JOURNAL OF NUTRITION EDUCATION VOLUME 20 NUMBER 5 1988


Bacon's scientific approach to inquiry and truth (21). Key it enables investigators to explore human phenomena
assumptions or beliefs include the idea that 1) inquiry that are not amenable to direct observation such as feel-
can (and should) be value free and 2) reality exists as a ings and semantic meanings (26).
single truth independent of human beings and subject It is important to point out, however, that qualitative
to general laws that predict and determine causality for and quantitative data do not exist as a simple dichotomy
all physical and social phenomena (9, 19, 22). Thus, ob- but as a continuum, with pure analytic induction on one
jectivity is demanded of investigators within this para- extreme and standardized measures and statistical pro-
digm (19) and this demand has led, in turn, to the em- tocols at the other (19). Even in terms of philosophic
phasis on numerical data. Numbers are thought to be differences, few people are truly purists in one extreme
purely objective, a universal language that can be inter- or the other. Therefore, the distinctions between qual-
preted the same way in all situations throughout the itative and quantitative data are often not as clear in
world. practice as they are in theory (17). For example, food
The qualitative approach is based on a "naturalistic" frequency data are qualitative data that can be counted;
philosophy, and it has been a staple approach in anthro- they have both a qualitative and a quantitative nature.
pology, history, and political science since the turn of Thus, the degree to which an investigator in the social
the century (21,23). From a naturalist's viewpoint, real- sciences depends on qualitative or quantitative methods
ity is constructed and shaped by the human mind. Be- should be determined by the nature of the problem.
cause people vary, there are multiple realities in the There is a place and a role for both (even within the
world (21). So, all inquiries are inevitably value-bound same study) depending on the purpose of the research.
and context-bound because the knower and the known Quantitative methods include those designs, tech-
are interactive and inseparable. Truth too is context- niques, and measures that produce discrete numerical
bound and multiple truths are possible because there (or quantifiable) data (19). This conventional approach to
are multiple views of reality. Hence, objectivity is im- scientific research includes "randomized experiments,
possible, general laws that explain human and social be- quasi-experiments, paper and pencil 'objective' tests,
havior are impossible, and generalizations become pos- multivariate statistical analyses, sample surveys and the
sible only within a time- and context-bound framework like" (17). Qualitative methods, on the other hand, in-
(19). Thomas and Thomas (24) summed it up in their clude those designs, techniques, and measures that do
classic dictum, "If men define situations as real, they are not produce discrete numerical data (19). More often the
real in their consequences." data are words rather than numbers and these words are
These two philosophical views provide a basis for the often grouped into categories. But these data cannot, by
selection of research instrumentation, sampling proce- their nature, be reduced into quantifiable terms (23).
dures, use of theory, and the formulation of objectives. Ethnography, case studies, in-depth interviews, and par-
The approaches are different because the underlying as- ticipant observation are methods that are commonly used
sumptions about the nature of the phenomena under to collect data in qualitative research (17).
study are different. Thus, positivists tend to be quanti-
tative scientists who, in turn, tend to design tightly con-
trolled experimental studies where the role of instru- A DESCRIPTION OF QUALITATIVE METHODS
mentation, research protocols, and methods for analysis
are emphasized and conceptual inquiry is minimized (18). The purpose of sampling in qualitative research is to
"Naturalists" tend to be qualitative scientists who ob- discover and describe categories of phenomena (27).
serve events as they occur "naturally," and no attempt Therefore, the participants are selected in order to obtain
is made to artificially manipulate controls for intervening the fullest range of characteristics possible. Random sam-
variables. This is not to say that qualitative research is pling is not a concern because the distribution char-
less rigorous. Rather, the focus is changed and concep- acteristics of the data categories are not important in
tualization is very important in qualitative inquiries. As qualitative research. In fact, random sampling can in
Tukey stated, it is better to have "an approximate answer some cases be counterproductive because these proce-
to the right question; which is often vague, than an exact dures may miss the full range of outliers or types of
answer to the wrong question, which can always be made people and characteristics that are substantially different
more precise" (19). Qualitative research is valued in than the average case. Furthermore, there are no "rules
formative evaluation and theory-building research for of comparability" (e.g., equal size and equal variance) in
several reasons. First, it permits analysis to go beyond choosing groups because standard statistical tests are sel-
a "no significant difference" statistical result to explain dom used. Finally, sample size is considered sufficient
why a program did or did not work (25). Second, it pre- when an increase in the sample size yields no new data
serves the natural variation exhibited in human behavior (27). Sample size cannot, therefore, be accurately esti-
(25). Third, it fosters the development of a conceptual mated before the study begins; power equations are non-
framework to guide future research efforts (19), and fourth, applicable.

VOLUME 20 NUMBER 5 1988 JOURNAL OF NUTRITION EDUCATION 245


Data collection methods include sampling methods as The third methodology that is frequently employed in
well as the techniques used to collect data from the sam- qualitative data collection is interviewing. There are three
ple population. The three methods that are most often general approaches to interviewing, including the infor-
associated with qualitative data collection are direct ob- mal conversational interview (26), the semi-structured
servation, ethnography (or participant observation), and interview (37), and the standardized open-ended inter-
interviewing. Other methods that are used increasingly view (9).
in marketing and advertising include focus groups and The important distinction between the qualitative in-
cognitive response techniques. terviewing methods described above and the close-ended
Direct observation is the primary technique for col- interviews that are characteristically used in social sci-
lecting data on overt, nonverbal behavior but it can apply ence research is that participants are allowed to respond
to any observed behavior including verbal interactions in words of their own choosing. This is in stark contrast
and external or environmental events. It is the preferred to the predetermined choices, wording, and meaning
method when one wants to study in detail a behavior imposed on respondents by the close-ended, fixed re-
that occurs in some particular setting or institution (18). sponse, multiple-choice type of interview.
There are three distinct advantages to an observational The informal conversational interview is widely used
approach vs. a surveyor experimental approach. First, by ethnographers. It is used to gain insight into an in-
data are collected in the subject's natural environment, dividual's point of view, his or her relation to life, and
which increases the validity of the observations (28). Sec- vision of the world (26). Since the interviewer seeks to
ond, the behavior is observed as it occurs, which de- learn about what is important to the respondent, none
creases the bias that can be introduced by an incomplete of the content of the interview is predetermined. In-
or inaccurate memory of the event (18). And third, the stead, the respondent determines the topic areas to be
investigator is not dependent on the subject's ability to discussed. The informal conversational interview allows
articulate an event in either written or oral form, which for maximum flexibility, but it is the least efficient ap-
increases this technique's usefulness in cross-cultural set- proach when time is limited.
tings (e.g., 29) or among young children (30). In the semi-structured interview, the interviewer comes
Disadvantages of direct observation include difficulties with a list of topic areas which need to be addressed
in gaining entry (for example, many people are uncom- during the interview. Some degree of flexibility is main-
fortable with observers watching them while they eat) tained because the wording and sequence of interview
and lack of anonymity in studying sensitive issues (18). questions are adapted by the interviewer to the respond-
More important, meaning and thought processes are not ent (9). Examples in the nutrition literature include re-
revealed by observation. Thus, observers must have a cent research by Campbell (Note 1) and Harrison (Note
prior understanding of the language or jargon used in 2). The semi-structured interview approach has also been
any particular "culture" they observe whether it be in a widely applied by other investigators with an interest in
nursery school playroom or a hut in the Philippines (26). defining and understanding meaning frameworks (e.g.,
In addition, their observational skills must be very acute 37-40). Holmes and Roser (Note 3) compared it to four
or little insight will be derived from their work. Examples other methods and concluded that a semi-structured
of direct observation in the nutrition education literature probe interview proVided the greatest amount of infor-
include Hunt (29) and Davidson et al. (31). mation, the most correct information and the most ef-
Ethnography is the term used to describe participant ficient use of time, but noted that the entire process was
observation, i. e., data is collected by an observer who slow, relative to close-ended surveys.
is a regular participant in the activities being observed In the standardized open-ended interview, the inter-
(26). Through long-term interaction with the subjects in viewer predetermines the topic areas as well as the word-
the context of their everyday lives, an investigator can ing and sequence of the interview questions (9). This
gain a sense of the underlying beliefs, explanations, and type of interview is often associated with Piaget. The
meanings that a group of people have for certain events education literature often refers to the standardized open-
in their lives (18). This method has been widely practiced ended interview as a Piagetian or clinical interview (e.g. ,
among nutritional anthropologists (see 32-33), especially 38), whereas the psychological literature often uses the
in cross-cultural settings (e.g., 34-35). It has all the ad- term "probed interview." All of these terms are equiv-
vantages of direct observation that were noted above, alent. In the nutrition literature, Contento (41-42) has
plus it tends to produce a deeper, richer understanding made extensive use of the Piagetian or standardized open-
of context and meaning (36). Sample sizes tend to be ended interview with young children.
very small and the observations must be collected for a The focus group method of data collection was devel-
long period of time, averaging one or more years per site oped in the 1950s from the group therapy method used
(18). Moreover, certain populations are either imprac- by psychiatrists. It is based on the assumption that in-
tical for, or are not amenable to, participant observation dividuals who share a problem may be more willing to
(for example, single adult households). talk about it amid the security of others with similar

246 JOURNAL OF NUTRITION EDUCATION VOLUME 20 NUMBER 5 1988


problems (43). Focus groups are usually composed of a Data aggregation, the first step in data analysis, is both
facilitator and 6-12 respondents. The facilitator or mod- a form of data reduction and a preliminary analysis where
erator encourages group discussion and exchange of ideas the raw field notes or observations are systematized and
about a subject without restricting the range of responses organized to make the entire data set more amenable to
or directing the conversation (15, 44). The combined further analysis and assembly (47). Important topics are
group effort tends to produce a wide range of informa- coded and broad categories for different types of data are
tion, insight, and ideas, and speeds up the interview constructed (21). These topical categories tend to be those
process and accumulation of data (45). The use of focus generated by the participants. Spradley (26) labeled this
groups has become so widespread in marketing research process a taxonomic analysis. Concept mapping (37) is
that it is almost "synonymous" with qualitative research one technique that can be used for data aggregation.
in that field (15). Sims and Shepherd (Note 4) found it The second step in data analysis usually involves some
extremely useful in a formative evaluation of nutrition form of content analysis or scrutiny of the data for its
education materials. It is ofless value, however, in sum- underlying themes or typologies. The researcher gen-
mative evaluation when the investigator must identify erally identifies these theoretical categories to explain
idiosyncratic understandings of a specified educational the results in Level I, i.e., categories are grouped into
intervention in a pre-/postanalysis. In other words, focus themes that tie the categories together at a more abstract
groups are designed to pinpoint common barriers or re- or conceptual level. In Spradley's (26) terms, this is a
actions to certain ideas or products; they are not designed theme analysis. A reliable theme analysis should be guided
to reflect individual understanding or changes in under- by an explicit set of rules which should enable multiple
standing due to exposure to a piece of educational ma- analysts to arrive at the same results (19). For example,
terial. Novak and Gowin (37) have introduced a set of rules for
In the cognitive response method, respondents are scoring and interpreting concept maps. A reliable anal-
asked to verbalize the thoughts, feelings, and ideas that ysis, however, presumes that the analysts share the same
come to mind while examining or reading a message. It philosophical orientation and understanding of the re-
was introduced into the psychological literature during search questions. According to the naturalistic paradigm,
the early 1970s, and it is now considered to be one of however, multiple realities are not only possible but
the most important new trends in consumer research probable (19). Therefore, different analysts, with differ-
(46). Sims and Shepherd (Note 5) recently demonstrated ent perspectives, can produce different results and inter-
the efficacy of this method for evaluating a respondent's pretations, but all can be accepted as equally valid. So,
affective reaction to a nutrition education message pres- qualitative evaluations must be performed and written
entation. These investigators concluded that the tech- in light of the people who will receive, read, and judge
nique was valuable because responses could be analyzed them. Administrators or others who are used to tradi-
at both an individual and an aggregate level, and it al- tional approaches with a positivist orientation may be
lowed them to assess unpredicted as well as predicted unlikely to accept a qualitative evaluation unless some
outcomes of message exposure. It should be noted, how- attempt has been made to establish reliability, whereas
ever, that this work did not produce data about the re- those that adhere to a more naturalistic philosophy will
spondents' comprehension of the material. It can be con- tend to be more interested in the validity. Generally,
cluded, therefore, that a combination of different study subjects will readily accept the validity of a report
qualitative methods may produce a more complete pic- that rings true to their experience.
ture of message acceptance than anyone method can The third step in data analysis, generating a theoretical
alone. framework, is the most subjective procedure and the
hardest to describe. Miles (47) said that it is "intuitive,
primitive, and unmanageable in any rational sense." Other
DATA ANALYSIS investigators (e.g., 19) might consider that an overstate-
ment, but it draws attention to an issue in qualitative
Books and articles on qualitative methodology focus pri- research that has received relatively little discussion. The
marily on data collection methods and tend to address most important process that an investigator can engage
data analysis issues only superficially. As Miles (47) co- in at this stage is writing. By writing multiple drafts of
gently remarkea, "The most serious and central difficulty the study results, the researcher is better able to coalesce
in the use of qualitative data is that the methods of anal- and synthesize these results into a meaningful whole,
ysis are not well formulated." There are, however, sev- picture, or theoretical framework. These multiple writ-
eral steps to follow in any qualitative data analysis. These ing drafts can be compared to multiple statistical runs.
are to 1) aggregate the data, 2) analyze the aggregate Each run or draft further clarifies and refines the former
data in order to describe the data set and/or generate effort until the finished product is produced with data
hypotheses, and 3) generate a theoretical framework from that make sense, and which can be reasonably explained
the totality of concept relationships and hypotheses. within the confines of a selected theory.

VOLUME 20 NUMBER 5 1988 JOURNAL OF NUTRITION EDUCATION 247


There are several checks that can be applied to this for by the strengths of another method. A wide array of
final analysis to assess the validity of the final interpre- conceptual and methodological tools is also more likely
tation. The first set of checks should coincide with the to unravel the complexity of the situations and problems
entire process of data analysis. In other words, qualitative generally encountered in program evaluations. It is im-
analyses do not proceed in a lock-step fashion from one portant to point out, however, that some investigators
stage to another. Rather the investigator must move back (e. g., 19,44) think that qualitative and quantitative meth-
and forth between stages until the data set (and the in- ods are so incompatible philosophically, that they cannot
vestigator) is exhausted. First, each hypothesis that is be combined in any effort. My purpose in this article is
suggested by the data should be checked against the not to say that either view is correct or incorrect, but
entire data set to determine if there are any negative rather to sensitize evaluators in nutrition education to
cases. Second, assuming that the hypothesis is correct, these issues and to make them aware that there are op-
the investigator should ask what further relations or ex- tions available.
planations can be predicted from the original hypothesis. Philosophies change slowly, however, so a person used
In other words, what else would be true? Again, the data to approaching a problem in one manner may have prob-
can be checked to ascertain this (48). Third, it is also lems abandoning that position. Hence, a combination of
important to determine if each hypothesis was produced methods and approaches may be more amenable. But
from a direct statement/observation or from an indirect what is the potential for combining the two approaches
inference (21). These three operations produce what in evaluation research? Conventional wisdom holds that
Glaser and Strauss (27) have called "grounded theory," qualitative research should precede quantitative re-
i.e., every generalization made in the analysis can be search in order to test the generalizability of the quali-
traced back directly to a particular instance in the data tative results (44, 50). While some would argue that qual-
set. "Grounding" helps to ensure the validity of the data. itative results should not be generalized (they being valid
Finally, it should also be ascertained whether these hy- in and of themselves), Sieber (48) went beyond this issue
potheses can explain the results of other similar studies and summarized multiple ways in which qualitative field
in the literature (47). work and quantitative surveys can complement one an-
Another important control measure is called trian- other:
gulation. Triangulation is the process whereby the re-
sults of one analysis on the data set are systematically 1) The theoretical structure to guide the quantitative
checked against the results of another analysis on the analysis can be derived from the qualitative field
same data set to maximize the validity of the resulting work,
interpretations and hypotheses (49). For example, an 2) The quantitative survey results can be validated by
investigator could combine cognitive response and in- reference to direct observations or interviews from
depth interviewing techniques. If the results of each the qualitative research component,
subanalysis complement one another, the validity of the 3) The quantitative statistical tests can be interpreted
study's interpretation is increased and the research is by reference to field observations from the quali-
less subject to criticism about investigator bias or sub- tative research component,
jectivity. Another important variation to triangulation is 4) The selection of items and construction of scales or
that each study should strive to use multiple analysts other indices used in quantitative research can be
who, using the same methods, independently arrive at based on field observations from the qualitative re-
the same conclusions. search component,
5) Statistical constructs (e. g., factors produced by fac-
tor analysis) used in quantitative research can be
POSSIBLE APPLICATIONS IN validated by comparison with field observations from
EVALUATION RESEARCH the qualitative research component,
6) Case studies that illustrate statistical inferences
It is essential that nutrition educators develop effective (quantitative research) can be derived from the field
and efficient strategies for program evaluation (3) because data from the qualitative research component,
inflationary pressures, resource constraints, and com- 7) Puzzling replies on a survey questionnaire used in
peting intere!fts will extinguish ineffective educational quantitative research can be clarified with the field
efforts. The potential of a qualitative approach to eval- data from the qualitative research component,
uation is largely untapped in nutrition education, either 8) The impersonality of a survey (quantitative) can be
alone or in combination with more traditional survey counteracted by the subjects' personal acquaint-
methods. In fact, more and more leaders (3, 10, 48, 50) ance with the investigator and/or the study (qual-
in evaluation are encouraging researchers to use a com- itative), and
bination of qualitative and quantitative methods for this 9) The more knowledgeable the questionnaire de-
task so that the flaws of one method can be compensated signer is about the target audience, the more ap-

248 JOURNAL OF NUTRITION EDUCATION VOLUME 20 NUMBER 5 1988


propriate the survey wording will be. Administra- be readily applied within the everyday constraints of
tion of the survey should run more smoothly as well. programmatic efforts in nutrition education (51). D
Miles and Huberman (23) added that qualitative research
is the one place where contexts can and should be stud-
ACKNOWLEDGMENTS
ied. This is important because the "bottom line" in the
integration of qualitative methods with quantitative This research was partially supported by Contract Agreement
methods is that the qualitative methods "provide the No. 53-3198-7-35 with the Human Nutrition Information
context of meanings in which the quantitative methods Service, USDA. I thank Janet Gregoire and Anne-Katrin Schafer
can be understood" (10). for their excellent editorial and technical assistance and Nancy
In sum, the two methods do not just produce different Hopkins for secretarial services.
kinds of data, but the data produced by each one can
improve the ultimate quality of the other (48).
NOTES

1 Campbell, C.C. The social construction of local food systems: A


CONCLUSION Habermasian analysis of inter-organizational networks. Unpublished
Ph.D. dissertation, Cornell University, Ithaca, NY, 1984.
2 Harrison, B. M. Changes in infant feeding practices of Vietnamese
Philosophic issues aside, there are a number of obstacles refugees interpreted through qualitative data. Master's thesis. Cor-
to performing qualitative research and for combining nell University, Ithaca, NY, 1985.
3 Holmes, B.C., and N.L. Roser. A comparison of techniques used
qualitative and quantitative methods in a single study. to assess readers' prior knowledge. Paper presented at the 30th
These obstacles include cost, time, and insufficient train- annual meeting of the National Reading Conference, 1980.
ing of researchers in both types of research. Qualitative 4 Sims, L.S., and S.K. Shepherd. Further exploration offormatting,
structuring, and sequencing of nutrition information for household
research is costly because it is labor intensive. Costs also food managers. Final Report. U.S. Dept. of Agriculture, December
spiral if the researcher needs to travel to collect data. 1985.
On the other hand, a single investigator can perform a 5 Sims, L. S., and S.K. Shepherd. An information processing approach
to the evaluation of nutrition education materials. Final Report. Food
qualitative evaluation at a single site with a small sample and Nutrition Service, April 1987.
relatively quickly. Time is an issue not only in terms of
data collection, but data analysis. There are no short cuts
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250 JOURNAL OF NUTRITION EDUCATION VOLUME 20 NUMBER 5 1988

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