MOTIVATION

MOTIVATION

The forces acting upon and within a person that

account for the level, direction and persistence of

effort spent at work

Maslows Theory of Hierarchy of Needs

Higher Order Needs

Self - Actualisation Needs
Esteem Needs

Lower Order Needs

Social Needs
Safety Needs
Physiological Needs
McClellands Acquired Needs Theory

There are three needs that account for a persons

motivational behaviour

Need for Achievement

Need for Affiliation
Need for Power
Herzbergs Two - Factor Theory

Motivation of individuals is composed of two

largely unrelated dimensions

Hygiene : Factors that prevent dissatisfaction

but do not influence employees to grow &
develop
Motivators : Factors that encourage growth
and development
 MOTIVATION

Two types

External

Internal
 MOTIVATION

External Motivation

Incentive

Fear
 MOTIVATION

Incentive Motivation

Such Motivation is brought about by external

factors like money, bonus, commission etc.

People perform until immediate needs are met.

Motivation is not long lasting

 MOTIVATION

Fear Motivation
Advantages:
Job is done quickly
Performance Improves in the short run
Meets deadline

Disadvantages:
Causes stress
Performance just meets requirements
Destroys creativity
Performance falls in the long run
More & more pressure is required to get same job done.
 MOTIVATION

Internal Motivation

This is the inner satisfaction in having done

something worthwhile.

Internal motivation is everlasting because it comes

from within and is transformed into self-motivation.
 INTERNAL MOTIVATION - II

Recognition - A sense of belonging, appreciation,

treating with respect & dignity.

Responsibility - Feeling of ownership, becoming part

of the bigger picture.
Motivation in Workplace - Four Facets

Motivated Ineffective

Motivated Effective

Demotivated Effective

Demotivated Ineffective
 Motivation in Workplace - Four Facets

Motivated Ineffective - I

This is a person who newly joins an organisation

He / she is most open-minded and easy to mould to

the organisation culture.
 Motivation in Workplace - Four Facets

Motivated Ineffective - II

He/she to be given the following inputs to ensure

motivation

The hierarchy structure

Expectations of each other
Dos and don'ts
Parameters and guidelines
What are the resources
 Motivation in Workplace - Four Facets

Motivated Effective

The person can do his duties fully

He / she is full of drive and energy

 Motivation in Workplace - Four Facets

Demotivated Effective

Here the person is effective but not motivated

He / she is stagnant

Performance is marginal
 Motivation in Workplace - Four Facets

Demotivated Ineffective

The person is likely to be dismissed.

HOW TO MOTIVATE OTHERS

Give recognition

Give Respect

Make work interesting

Be a Good Listener

Help but do not do for others what they can do for

themselves.