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July 2010 • Vol. 28 • Issue 7

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Monday Developments Magazine
The Latest Issues and Trends in International Development
and Humanitarian Assistance

2010 DATA Report:


A Conversation with The Final
USAID’s Ruth Levine Report Card

The Value of

ME
The Ongoing Crisis
for Pakistan’s IDPs

Forming a Crisis
&
Management MONITORING & EVALUATION
Team

www.mondaydevelopments.org
Brain Drain:
Training and Retaining
Health Care Workers
Washington, DC 20036
1400 16th Street NW, Suite 210
InterAction
Where do YOU find the latest issues and
trends in international development and
humanitarian assistance?

Monday Developments Magazine provides in-depth news and commentary on global trends that affect relief,
refugee and development work. Monday Developments also describes new resources for humanitarian workers,
professional growth opportunities, upcoming events and employment listings.

Subscribe now at
Monday Developments Magazine
www.mondaydevelopments.org
Monday Developments Magazine

THIS ISSUE
24 Brain Drain Departments
Training and retaining health
care workers where they are 4 Reflections from
needed most. the President
By Barrett Prinz, Betsy Kovacs and
July 2010 Vol. 28 • No. 7 Peter Ngatia
5 Feedback
5 Washington Update
26 Limiting Devastation:
10 Crisis Management
Teams
7 InfoBytes
27 Projects
Advance planning contributes to
29 Events
success in handling emergency
situations. 30 Job Opportunities
By Sula Bruce

19

Cover photo by Elizabeth Whelan


21
Features 18 An Ongoing Crisis for
Pakistan’s Displaced
10 Moving Beyond Agencies face possible large-scale
Indicators and Funding program closures despite critical
Debates need.
Why do monitoring efforts By Bakhtiar Ahmed
fall short?
By Edward D. Breslin 19 Haiti from the
Inside Out
12 Conflict and An inside view of how the
Evaluation reconstruction process looks and
Recognizing and meeting the what needs to be done to bring
challenges of M&E in crisis about real, lasting change.
situations. By Meryl James-Sebro
By Scott Ruddick and Leah Katerberg
21 A Conversation
15 DATA Report: with USAID’s Ruth
The Final Report Card Levine
Will the G8 meet its Gleneagles A new series of conversational
commitments to Africa and what
is needed beyond 2010?
interviews with influential people
affecting the NGO community.
24
By Erin Thornton and Nora Coghlan By Monday Developments staff

July 2010 MONDAY DEVELOPMENTS 3


Reflections from the President

Monday Developments Magazine

Hope in a Managing Editor/Art Director

Time of Change Chad Brobst

Advertising/Subscriptions
Katherine Delaney
Momentum has been building istration, Congress and
civil society on how best
Copy Editor

for over three years to to do so.


Kathy Ward

News Editor
improve American foreign We look forward to
communicating with the Tawana Jacobs
assistance. In this dynamic White House on the final Proofreader
environment, our community PSD strategy, titled A New
Way Forward on Global
Margaret Christoph

has added its voice to major initiatives being Development, which we


developed in both the executive and legisla- hope will provide the
tive branches of the government and we eagerly policy framework for the QDDR recommenda- Monday Developments Magazine
anticipate three of these coming to fruition over tions. Additionally, as noted in a sign-on letter is published by:
the next few months. recently sponsored by InterAction, to strengthen InterAction
The first of these initiatives is the House For- USAID and implement the reform recommenda- 1400 16th Street, NW, Suite 210
eign Affairs Committee’s process to update the tions in a way that would allow the agency to be a Washington, DC 20036
Foreign Assistance Act of 1961 and create a new robust player in global development, the Obama Tel: 202.667.8227
law more appropriate for today’s post-Cold War publications@interaction.org
world. InterAction is extremely appreciative of
the opportunities Congressman Howard Berman,
The draft [PSD] paper ISSN 1043-8157

Chair of the House Foreign Affairs Commit- illustrates that the Obama
tee, and his staff have given our community to
provide input into this important process over the administration is poised to Monday Developments Magazine is pub-
lished 11 times a year by InterAction,
last year and a half. We look forward to the draft
Foreign Assistance Authorization rewrite, which
take a major step forward the largest alliance of U.S.-based interna-
tional development and humanitarian non-
we anticipate being released sometime in July. on improving U.S. global governmental organizations. With more
than 185 members operating in every
The second, which began in August 2009, is
the State Department’s first-ever Quadrennial development policy. developing country, InterAction works to
overcome poverty, exclusion and suffer-
Diplomacy and Development Review (QDDR). ing by advancing social justice and basic
This review focuses on the capabilities of the administration needs to appoint more Assistant dignity for all.
State Department and USAID, and where they Administrators at the agency. InterAction welcomes submissions of
need strengthening to carry out their respective Given everything that is going on both on the news articles, opinions and announce-
missions. Right now, the second phase of the Hill and in the administration right now, I cannot ments. Article submission does not guar-
QDDR is coming to a close, and the final report is think of a more important time to be engaged in antee inclusion in Monday Developments.
We reserve the right to reject submis-
scheduled for release in September. the work that our community does. Our sions for any reason. It is at the discretion
The third initiative is the Presidential Study landscape is changing, and we may see—indeed, of our editorial team as to which articles
Directive on Global Development Policy (PSD). we hope to see—crucial changes for which are published in individual issues.
Started shortly after the QDDR process, the PSD InterAction and its members have so long All statements in articles are the sole
is a review by the National Security Council of all advocated. MD opinion and responsibility of the authors.
foreign assistance, not just that housed within the
Articles may be reprinted with prior per-
State Department and USAID. InterAction and mission and attribution. Letters to the
its members were invited to provide input to the editor are encouraged.
PSD process. A draft of the PSD document was Sam Worthington
A limited number of subscriptions are
leaked to the media in early May; and the draft President and CEO
made available to InterAction member
paper illustrates that the Obama administration is InterAction agencies as part of their dues. Individual
poised to take a major step forward on improv- subscriptions cost $80 a year (add $15
ing U.S. global development policy. InterAction for airmail delivery outside the U.S.)
applauds many of the draft paper’s recommenda- Samples are $5, including postage.
Additional discounts are available for
tions and would like to see them implemented as bulk orders. Please allow 4-6 weeks for
soon as possible. Prior to that, however, we are delivery. Advertising rates are available
calling for a serious dialogue among the admin- on request.

4 MONDAY DEVELOPMENTS July 2010


Feedback Washington Update
Send your letters to publications@interaction.org

Counterterrorism Laws Hamper Charities Budget & lion (7.7 percent) less than the
The emergency counterterrorism regime established immediately Appropriations administration’s request—and
after 9/11 has had negative long-term consequences for nonprofits Chances for the Senate passage reminding everyone that his com-
and the people we serve. Nonprofits are not able to carry out their of a budget resolution for the U.S. mittee, like its House counterpart,
work as effectively as needed since the threat of being shut down as government’s 2011 fiscal year (FY) ultimately decides what will be
a supporter of terrorism hangs over operations or limits their scope. grow slimmer and slimmer. The spent on International Affairs
Peace-building groups cannot meet with listed organizations to turn primary budget function of the programs. However, hopes for
them away from violence. Muslim charities and donors have been budget resolutions is to set an action on a Senate budget resolu-
subjected to profiling and punitive scrutiny, international programs overall discretionary spending cap tion are all but dead and plans are
are hampered, donations have declined or been redirected. (the “302(a) allocation”) and other being made to attach a deeming
The U.S. counterterrorism regime is based on economic sanctions enforceable budget levels (revenue resolution to the supplemental
laws, an overbroad definition of material support of terrorism, the and debt levels, for example). But appropriations bill slated for Sen-
threat of criminal and civil liability and broad surveillance powers. After Congress can also sidestep the ate floor consideration.
9/11, the Patriot Act expanded these powers and the Bush administra- need to use budget resolutions to As those plans are made, atten-
tion began vigorously applying them to nonprofits. set these levels. The alternative tion is turning to the setting of
Compliance with U.S. material support laws is in direct conflict with is to use a “deeming” resolution, the individual appropriations
long-established standards for aid including the Geneva Conventions. which is used when the House subcommittee allocations, the
The overly broad definition of material support of terrorism assumes and Senate are unable to agree on “302(b)” allocations (named
all support furthers a designated organization’s terrorist operations, a final budget resolution. It refers after the provision in the Con-
regardless of its actual character. Medical and religious materials are to a piece of legislation “deemed” gressional Budget Act that pre-
exempted from the definition, but peace-building and humanitarian to serve in place of an annual bud- scribes them). Those allocations
aid such as food, water, tents and blankets are not. In other words, it get resolution that would fix the will be set by the Chairmen of
is legal to provide a pill to a child trapped in an area controlled by a appropriations bills to a particular the Appropriations Committees
designated group, but illegal to provide clean water for swallowing it. dollar total. The advantage of the and are usually proposed and
The harm is not limited to U.S. nonprofits and their grantees. The U.S. deeming resolution route is that approved at the first full commit-
has aggressively exported its flawed counterterrorism regime to other it involves less political mess than tee markup of an appropriations
countries through international bodies such as the Financial Action a full-fledged budget resolution. bill. Advocates are supporting
Task Force. At least $7 million from designated charitable organizations Additionally, instead of the bud- a Senate sign-on letter to Sen-
remain frozen indefinitely, unable to achieve any charitable purpose. get resolution’s five-year spending ate Appropriations Chairman
Curbing support of terrorist activity is and should be an important plan, a deeming resolution simply Inouye, encouraging him to set
element of the United States’ counter-terrorism strategy. But the laws sets overall spending caps for one 302(b) allocations that match the
and policies that prohibit support for terrorism should respect consti- year, the coming fiscal year (in administration’s request level for
tutional freedoms of charitable groups and their donors. To be effective, this case FY2011). International Affairs.
the sector must address the increasingly restrictive environment that If the budget resolution is
threatens the civic space needed to operate. Changing U.S. security poli- passed, the appropriators (the Supplemental
cies and rules so that security concerns are brought into alignment with members of the Senate who sit on On May 14, the Senate Appro-
fundamental fairness and human rights principles is the place to start. the committee that puts together priations Committee approved
the bills that actually say what (“reported out”) a combined
—Kay Guinane money will be made available for FY2010 disaster/war supple-
Charity & Security Network the government to spend) must mental spending bill, H.R. 4899,
www.charityandsecurity.org stick to the overall discretionary combining: the “war” supplemen-
funding level in the budget reso- tal, including Defense, Veterans,
PVO-U.S. Government Relations lution. However, the resolution’s and State Department funding;
Ms. McCleary’s suggestion [June 2010 issue of MD] that PVOs that division of that overall num- the FEMA (Federal Emergency
are more dependent on U.S. government funding are less independent ber among discretionary bud- Management Agency) supple-
and more cooperative during wartime is interesting, but it leaves me get accounts like International mental, including funding for
a bit puzzled. Is “cooperation” during wartime really a good proxy for Affairs is only advisory. In other domestic hurricane, flood, and
independence? Are independent PVOs necessarily uncooperative or words, the appropriators can fol- wildfire response efforts; and the
advocates against U.S. foreign policy? low, modify or disregard any or “Haiti” supplemental, including
I’m much more interested in whether those PVOs who rely heavily all parts of the division as set out funding for international disas-
on a close relationship with the U.S. government are more or less likely in the budget resolution. Senate ter response efforts. This bill pro-
to be innovative, have an outsized impact and transform developing Appropriations Chairman Inouye poses more for the International
societies. From what I’ve seen, being goal-led and supported by a (D-HI) has expressed concern Disaster Assistance account than
substantial proportion of non-federal funding is a much surer recipe about the Budget Committee’s the administration requested:
for real autonomy and unconventional thinking. MD proposed FY2011 International $460 million, as opposed to the
—Ryan Winger Affairs underfunding—$4 bil- $350 million requested, though

July 2010 MONDAY DEVELOPMENTS 5


Washington Update
If you would like to be added to InterAction’s weekly public policy email update
please contact Margaret Christoph at mchristoph@interaction.org

InterAction has recommended ties. The bill also aims to increase (LRA) Disarmament and North- concerns by co-author Senator
$684 million for this account. The the accountability of diplomatic ern Uganda Recovery Act (S. 1067). Lindsey Graham (R-SC) related
bill also proposes more overall for and development programs by The new law directs the president to the timing of the taking up of
Haiti than was requested: $913 increasing hiring flexibility in to create a strategy to guide future immigration issues by the Senate.
million, as opposed to the $893 conflict zones where trained and U.S. support directed toward pro- Senator Graham cited these con-
million requested. The $913 mil- experienced staff are hardest to tecting civilians and regional stabil- cerns as the reason for his deci-
lion proposed in the bill is for the come by. The USAID administra- ity from threats posed by the Lord’s sion to withdraw his name from
Economic Support Fund and the tor is given more leeway to engage Resistance Army. The text of the the bill. However, Senators Kerry
International Narcotics Control the American public about for- legislation also contains a sense of and Lieberman remain confident
and Law Enforcement account. eign affairs and the Millennium Congress on the need for increased that the legislation can get the 60
Under an agreement reached Challenge Corporation is given funding to support humanitarian votes needed to pass the Senate.
on May 20, the Senate began floor permission to engage in extended assistance and transitional justice The bill calls for a 17 percent
consideration of the bill the next (up to seven years), concurrent activities; an earlier version of this cut in emissions below 2005 levels,
week and passed it on May 27. and subsequent compacts with portion had been an authorization. with the emission limits applying to
There is still no definitive word partner countries. In addition, different sectors of the economy at
on when the House Appropria- the bill would establish by law the Food Security different times. For example, trade-
tions Committee will move on Office of Global Women’s Issues, On May 20, Dr. Rajiv Shah, sensitive manufacturers would
its version of the supplemen- an office already in existence at the the head of USAID, outlined the start in the climate program six
tal bill(s). The House already Department of State and geared U.S. government’s new archi- years after the power plants. The
passed a FEMA supplemental, toward gender integration and tecture for food security and legislation also promotes domestic
which served as the base bill for empowerment of women. The officially released the Feed the production of nuclear energy and
the Senate’s bill, and may mark office was established by Executive Future Guide, the implemen- offshore oil and gas. The develop-
up its version of a war and Haiti Order, which means any president tation strategy for the Obama ment community is pleased with
supplemental anytime. could simply repeal the existing administration’s global hunger those programs on international
Executive Order. Establishing it and food security initiative. Sec- adaptation and reduced emissions
Haiti by law would mean that it could retary of Agriculture Tom Vilsack from deforestation. However, many
Senate Foreign Relations Com- only be removed if Congress were and Cheryl Mills, Counselor and are disappointed by the overall lack
mittee Chairman John Kerry to change the law. Chief of Staff at the State Depart- of adequate investments in inter-
(D-MA) and Senator Bob Corker Further Senate action on the ment, also delivered remarks national action to tackle climate
(R-TN) introduced the “Haiti State Department Reauthoriza- at the symposium, which was change including the absence
Empowerment, Assistance, and tion Bill is not expected in the hosted by the Chicago Council of any program for clean energy
Rebuilding Act of 2010” (S. 3317) short term. for Global Affairs. promotion. MD
on May 5. The bill would establish a To achieve measurable results,
Senior Coordinator for Haiti within Foreign Assistance Feed the Future seeks to align Resources:
the State Department, require a Reform resources with country-owned • Senate Budget Committee
Haiti Rebuilding and Development At a National Security Council plans and foster sustained, multi- documents: http://budget.
Strategy from USAID (U.S. Agency Deputies Committee meeting on stakeholder partnerships to reduce senate.gov/democratic/
for International Development), April 20, a decision was made not hunger and poverty. Through these • QDDR FAQs: www.state.
and authorize $3.5 billion in assis- to release the Quadrennial Diplo- long-term, large-scale investments gov/s/dmr/qddr/faq/index.htm
tance for Haiti to be provided over macy and Development Review in a small number of partner coun- • A new Congressional
five years. At press time, the bill was (QDDR) Interim Report. How- tries, Feed the Future will concen- Research Service report
still in committee. ever, there are new QDDR FAQs trate resources on investment plans (Foreign Aid Reform, National
(frequently asked questions) with proven approaches. Included Strategy, and the Quadrennial
State Department available that provide insight on in these plans will be support for Review): www.fas.org/sgp/
Reauthorization Bill the review’s process and scope. women as agricultural producers crs/row/R41173.pdf.
On April 27, the Senate Foreign A new Congressional Research and as critical actors for creating a • Feed the Future Guide: www.
Relations Committee passed a Service report titled Foreign Aid food secure world. feedthefuture.gov/guide.html
State Department Reauthorization Reform, National Strategy, and • Feed the Future: www.
bill. The bill, the first of its kind the Quadrennial Review is now Climate feedthefuture.gov.
since 2005, authorizes significant also available. Links to both are On May 12, John Kerry (D– • For InterAction’s reaction to
bolstering of the State Depart- included below. MA) and Joe Lieberman (I–CT) the American Power Act,
ment and USAID. Highlighted is introduced comprehensive cli- please visit: www.interaction.
an increase of 1,500 foreign ser- Lord’s Resistance mate change legislation, called org/article/interaction-
vices officers over the next two Army Bill The American Power Act. The disappointed-international-
years and expanded exchange On May 24, the president bill’s original release date of investment-provisions-
and training program opportuni- signed the Lord’s Resistance Army April 26 was postponed due to american-power-act

6 MONDAY DEVELOPMENTS July 2010


InfoBytes

New Members Caribbean and Latin America. They


do not have offices or field offices
also provides the Global Fund’s
Secretariat with strategic direction and
Join InterAction outside of the U.S. For example in legislative counsel, tightly integrating
Jamaica, Haiti and Guyana they work the two organizations’ education and
with associated charities that also communications activities. Finally,
bear their name but are separate Friends acts as a conduit between the
entities with their own independent Global Fund and the U.S. government,
board of directors. They have country fostering collaboration and mutual
coordinators who work closely with support between the Global Fund and
these associated charities and other the U.S. government’s bilateral AIDS
The Disability Rights Education local partners to identify, design and and malaria programs.
and Defense Fund’s (DREDF) monitor projects that Food for the
mission is to assist individuals with Poor undertakes. Food for the Poor’s
disabilities in achieving an independent purpose is to collect and distribute
lifestyle by cultivating their appreciation food, clothing, money and goods for,
of rights and powers provided by law, and on behalf of, destitute persons
and to create in others an aware- and to utilize such means as shall
ness and respect for such rights and further such charitable purposes. One Economy Corporation uses
powers. They are a cross-disability They fund and oversee development/ innovative approaches to deliver the
law and policy center dedicated to micro-enterprise projects that power of technology and information
protecting and advancing the civil and foster long-term self-sustainability to low-income people, giving them
human rights of people with disabili- and offer education and vocational valuable tools for building better
ties through legal advocacy, training, training so as to promote eligibility of lives. They apply technology at the
education, community organizing and employment amongst the poor. They community level to transform the
the development of public policy and recruit volunteers and educate the lives of low-income people. Their
legislation. Managed and directed by public regarding the plight of destitute community development programs
people with disabilities and parents of persons in ways that improve the provide access to technology, public-
children with disabilities, DREDF has health, economic and social conditions purpose content and training in digital
promoted inclusion and equal oppor- of destitute persons throughout the literacy. One Global Economy, the
tunity for people with disabilities for world. international division of One Economy,
30 years. DREDF shares its expertise has implemented community-driven
to support disability communities technology programs in 11 countries
and advance disability and human under the same mission of applying
rights around the world. DREDF has technology to enable citizens to
established the first Internet Clearing- find information and resources and
house for International Disability Law improve their lives. They have created
and Policy that contains the texts of all a network of public-purpose media
the disability laws and policies around web properties that connect low-
the world. They are working to build income people to resources and
capacity for a discussion forum, pro- Friends of the Global Fight’s information about important issues
vide contact information for resources mission is to end the worldwide like health, jobs, money, schools and
in each country and translate all legal burden of AIDS, tuberculosis and housing. One Economy’s multilingual
documents into multiple languages. malaria. They educate, engage and websites, called “The Beehive,” is
mobilize U.S. decision-makers to written at an accessible literacy level,
support the Global Fund, the world’s combining compelling programming
largest public health financier. They with localized, relevant information
are a leading source of accurate, that helps people to take action. One
objective and timely information Economy has created Beehives in local
about the Global Fund in the U.S. languages in ten countries, including
Food for the Poor provides aid and Specifically targeting policy leaders 42 localized Beehive websites
development programs to improve the and decision makers in Washington, throughout the United States. More
health, economic and social conditions D.C., Friends shares information on than 19 million people have used One
of the poor throughout the world. the approach the Global Fund takes Economy’s public-purpose media to
Their activities are concentrated in the and the results it achieves. Friends improve their lives.

July 2010 MONDAY DEVELOPMENTS 7


$
$
$
InfoBytes

Films not to miss... Getting the Most Out of Your


By Sean Patrick Murphy
NGO Travel Dollars
The Lazarus Effect (2010) By Gwen Kuebler, Manager, Client Services and Development, MTS Travel, Inc.

Not enough hours in the day? Not enough money in the budget? Making wise decisions
regarding the cost/benefit tradeoffs of various suppliers in the airfare industry will save you
both time and money, leaving you more for your projects.
Follow these helpful guidelines to maximize the value of your travel dollar.

Using Internet sites: advantages and caveats


Internet sites provide a quick airfare estimate for your budget—if the site has itineraries to
the out-of-the-way places NGOs travel!
Buying a straightforward roundtrip international ticket on the Internet may seem easy. How-
ever, you should compare the price and purchase terms you find online with those from a travel
agency specializing in humanitarian airfares. You may find lower prices and/or more flexibility.
For routes you have travelled before, buying the ticket online may be efficient. But be
aware that some carriers (such as Southwest Airlines) limit their exposure on many search
engines, as they are not always the lowest-priced. You may have to check their sites directly

Photo: wireheadsfx - Fotolia.com; James Steidl - Fotolia.com; BVI Media - Fotolia.com


for the best fare.
Once you see an itinerary and price you want, buy it immediately. It may be gone ten min-
utes later. It can also be frustrating if you locate an itinerary that fits your needs perfectly, but
then find it is unavailable when you click to purchase it. This can happen if the airline allows
Forty cents a day. the travel site to show only schedules rather than actual availability. Airlines sometimes do
That’s how much it costs to supply this because they have to pay the sites different amounts for varying levels of access.
antiretroviral (ARV) drugs to an HIV/AIDS patient While purchasing online may save a few dollars, be aware of the following caveats: You
in sub-Saharan Africa and it is the gist of this must be certain you will use the ticket. It can be difficult and time-consuming to change your
short (30 minute) documentary created by HBO ticket with the website or airline. You must pay instantly by credit card. If you need to make
and (RED). Set in Zambia, the film documents changes, you incur penalties. Understanding the complex rules and cancellation penalties
the lives of several people whose lives have been can take some time. Be sure to read all the fine print and interpret it correctly.
turned around for the better because of the free
Researching visa and baggage details carefully
ARVs they receive. Depending on nationality, a traveler may need transit visas for certain countries. For in-
It is the effectiveness of the ARVs that results stance, a citizen of India connecting in London needs a UK transit visa, even if he doesn’t get
in the Lazarus Effect, a second chance at life out of the plane. Also make sure you know the baggage allowances for each domestic and
after being given a death sentence. Constance international flight, especially if you buy separate tickets for different parts of your journey.
Mudenda lost her three children to AIDS before You may not be able to check your baggage straight through to your final destination.
help was available. After she and her husband Some humanitarian airfares allow you free excess baggage if you are taking medical or
were diagnosed with HIV, they had to choose at educational supplies to leave overseas. Generally, paying for baggage online will save you
the end of the month whether to buy food, pay the a little money versus paying at the airport. However, if
rent or pay for drugs that would keep them alive. you have several pieces of excess international
baggage and your airline gate agent is sym-
Mudenda received free help from a clinic where
pathetic and has authority to waive the
she now counsels afflicted people. relevant charges, you may actually
The Global Fund supplies the drugs for get a free piece or two!
patients and funding is provided by (RED) and
various governments. Starbucks, Apple, Gap Weigh the time/cost tradeoffs
and American Express are just some of the Making travel arrangements
companies that sell (RED) products with as much can be daunting and time
as half of the gross profits going to the Global consuming, especially over-
Fund. Many celebrities have made it their mission seas. While some travelers
to get the word out about this brief but powerful prefer to search online for
documentary. airfares and specials, NGO
leaders may want staff to save
There is a long way to go: as many as 4,000
their time and energy for project work.
people die each day in Africa because of HIV/ Having a respected travel agency that pro-
AIDS. vides humanitarian airfares and highly experienced
“The Lazarus Effect” is now playing on HBO. agents can save your organization both time and money,
It can also be viewed on YouTube at http://www. plus provide you with expert assistance if your flight is can-
youtube.com/joinred#p/u/0/l16YH6xCN4c celled or delayed by the airline.

8 MONDAY DEVELOPMENTS July 2010


InfoBytes

2010 Disability
Inclusion Award
InterAction, in collaboration with Mobility International USA, is pleased to announce Mercy Corps as the 2010 recipi-
ent of the Disability Inclusion Award. The award recognizes InterAction member agencies that demonstrate a strong
commitment toward greater inclusion in programs and management, as well as expanding leadership opportunities for
people with disabilities. The award was presented to Mercy Corps at InterAction’s annual Forum. Mercy Corps is being
recognized for its work in Mongolia, which demonstrates how major strides for disability inclusion can be implement-
ed with focused interventions and strong public-private-civil society partnerships. The initiatives have resulted in a ma-
jor policy change that has had a nationwide impact. They have also fostered a culture of addressing inclusion through
outreach, advocacy and capacity building for disabled peoples organiza-
tions (DPOs). Highlights include 23 new accessible ramps built at govern-
ment and private sector agencies, government approval of National Stan-
dards for Accessible Construction and Walkways, and capacity building
for 31 urban and rural DPOs. Mercy Corps/Mongolia also made changes
to their recruitment policy to promote disability inclusion, hired two new
staff members with disabilities, made their offices accessible with ramps and signage, and provided staff training on
the UN Convention on the Rights of Persons with Disabilities and the Social Model of Disability. Mercy Corps serves as
a model organization for its comprehensive approach to addressing inclusion of people with disabilities through pro-
gram interventions—both local and national in scope—and at the organizational level.
On behalf of InterAction and Mobility International USA, we would like to thank everyone who has been working
toward greater inclusion of people with disabilities in their humanitarian and international development efforts. Along
with Mercy Corps, we received outstanding nominations from five other organizations whose work shows a strong
commitment to inclusion: American Jewish Joint Distribution Committee, American Jewish World Service (AJWS),
International Rescue Committee/Women’s Refugee Commission, Save the Children and World Vision.
As part of its commitment to disability inclusion, InterAction recently formalized a Disability Working Group. For in-
formation on joining the working group please contact Susan Dunn at sdunn@miusa.org.
—Susan Dunn, Mobility International USA

Climate Change Movies that Save Lives By Danilo Giannese

The International Red Cross is using movies to educate villagers in support in operating the cameras and editing the footage. The cycle
Africa on how to reduce the impact of climate change. The twist is continues as other villagers increase their knowledge, adopt climate
that the movies are actually made by villagers for villagers. change risk reducing practices and produce their own movies to
The Red Cross started using participatory videos three years be shared. The organization is looking to set up similar projects in
ago. The process starts with Red Cross operators showing village Senegal, Burkina Faso, Kenya and Tanzania.
communities a movie produced by people living in rural areas in
another region of the world. The movie teaches them about the risks
of climate change—such as floods and droughts—and how people
have prepared for them. The lessons help guide the viewers’ efforts
to protect their own villages.
In Mphunga, Namibia, people watched a video made by a rural
village in Argentina. They learned how to build a house from reeds
so that it can be moved when there was risk of floods, and that
planting reeds on the river bank is a good way to prevent water
damage and decrease siltation. They even discovered that raising
ducks is more advantageous to chickens because ducks float during
floods, while chickens drown!
After adopting the necessary precautions to protect their own
village, participants produce a movie to share what they have
learned with neighboring villages. The Red Cross provides technical

July 2010 MONDAY DEVELOPMENTS 9


Monitoring Culture

“The broken handpump is a


constant reminder of our inability
to escape poverty.”
— a mother in Salima, Malawi

T
he water and sanitation sector has been
intervening in people’s lives worldwide for decades. Bil-
lions of dollars have been invested in new water points
and latrines, driven by good-hearted desires to over-
come dire water and sanitation challenges worldwide.
The sector generally makes its case for support by bombarding
policy-makers, donors and the general public with data about
how big the crisis is, suggestions of financial gaps between cur-
rent allocations and sector requirements, and personal stories of
triumph and tragedy: Rajashi in Delhi getting a new toilet through
microfinance, Feliciano tasting his first drops of clean water, and
Ophelia’s struggles because she walks all day collecting water
for her family from a dirty scoop hole in the desert. Fair enough,
but the water and sanitation sector has generally survived—and
at times thrived—on a combination of tragic statistics coupled
with anecdotes and cherry-picked stories of success that stand
in sharp contrast to the post-project reality on the ground, where
sustainability remains elusive. This contrast between compelling
but perhaps somewhat isolated stories of success, and the real-
ity of broken water points and filled, abandoned latrines will one
day, rightly, undermine the sector.
The stories we almost never hear about are of villages that were
supported 10 years ago and where they are today. The true success

Moving
stories would be about villages that sustained their water supplies
after external support ended and reinvested in new infrastructure
with some combination of their own finances and local government
finances, showing that external NGO, bilateral or multilateral sup-
port is in fact no longer needed. I suspect such a story of success,
which is compelling, transformative and energizing, is rarely told

Beyond
because it is rarely found. And it is rarely found because: (1) few
projects have succeeded at truly eliminating water and sanitation
poverty without additional interventions from outside organiza-
tions; and (2) few organizations actually know what happened in
the villages they supported after a project ends.

Enter monitoring
This gap between sector advocacy or fundraising initiatives and
field reality can be significantly addressed through monitoring. Indicators
and Funding
Thankfully there are new rumblings of support for monitoring that
would help the sector identify successes that can be built upon in
profound and systematic ways, address sustainability challenges

Debates
as they emerge, and modify current and future programming
based on actual results from the field. There is a growing sense
that the real lessons are to be learned long after the program
or project has been completed; thus building the case for post-
project monitoring and evaluation that requires organizations to

10 MONDAY DEVELOPMENTS July 2010


Why do monitoring efforts fall short? By Edward D. Breslin,
CEO, Water for People

commit to communities after donor support for that project has is certainly important. Yet some of the biggest advocates for aid
ceased. Good monitoring will help illuminate the stories of Rajashi, effectiveness are ironically from organizations that do not monitor
Feliciano and Ophelia, better educate donors and the general their own work. Others make the case that they do monitor dur-
public about how hard water and sanitation development actually ing the life of the program, but that they do not have the capac-
is, and create a new level of honesty and transparency that will ity or finance to continue post-program, where the real lessons
better serve the billions of people constantly cited who defecate are learned. They blame donors for their lack of vision. But as
in the open and the hundreds of millions who drink from polluted suggested above, this would be addressed with more creative
streams. Programming would improve based on qualitative and fundraising and the allocation of unrestricted finance to post-
quantitative insights that are at present lost in the fog of anecdotes program learning. And finally, there is much debate about who
and public relations. should monitor, with agencies constantly pushing the line that it
is the responsibility of host countries to assume responsibility for
Challenges of indicators and funding monitoring after the project ends. This is of course true in an ideal
The water sector has of course had these debates on the need world, but in-country monitoring remains weak despite lots of effort
for better accountability, transparency and “aid effectiveness” and finance to address this problem; and, in my opinion, simply
before. Sector-wide monitoring has remained elusive (along with passing the buck to a host country does not absolve implementing
project sustainability) because of a few factors. None are compel- organizations of their responsibilities to monitor their own work.
ling, but all are commonly referenced. First, sector professionals
love to start any discussion on monitoring with a seemingly never- Culture
ending debate on “indicators.” After almost 40 years of concen- Monitoring is not about indicators, or finance, or roles and
trated effort by many great organizations, it is truly remarkable that responsibilities. It is about a culture in the sector as a whole that
we still seem to think that the indicators are not clear and need to does not seem capable of a more honest debate about results. It
be further discussed before any real action on monitoring can be is about a culture that seems to think that all they do is good, or
taken. All organizations approach this problem from a slightly dif- that they are too busy to look back and learn. It is about a culture
ferent angle and with a slightly different set of questions, but surely that thinks that our primary responsibility is to our donors. Too
a set of core indicators includes issues of system functionality, many are worried about how “donors will respond” and how it is
use, hygienic maintenance, finance and management. a hard enough sell to convince people to get engaged in water
We can make the indicators as complex or as simple as we like, and sanitation issues only to have them turned off by bad news.
but this is not rocket science. And frankly, monitoring anything It is about a culture that does not really accept its moral respon-
in the field would be better than the current stalemate in which sibilities to the people we supposedly serve every day in Africa,
practically nothing is monitored because we do not have agree- Asia and Latin America.
ment on indicators. Luckily, improvements are happening in the sector. At the field
The indicator debate is actually a bit of a smokescreen used to level, in places like the recent conference held in Uganda by the
avoid the hassle of having to monitor at all, and could be addressed IRC International Water and Sanitation Committee, and amongst
easily internally by any organization in the water and sanitation more progressive foundations such as Case, Gates and Hilton, there
sector if it decided to do so. are those who truly understand that water and sanitation are not
Second, “show me the money” is a refrain heard shortly after exact sciences, and that people are better served if sector agencies
the monitoring debate gets confused on indicators. Sector agen- are honest and programming subsequently improves based on
cies love to talk about how more money is needed for everything, sound and verifiable insights from the field. There are practitioners
and make the case that they value monitoring but simply cannot who want to do a better job, and who are desperate to learn from
pay for it. Really? Some of the organizations that preach this the what works and does not work so they can support communities
loudest have extremely sophisticated fundraising programs and in more profound ways. Some NGOs and agencies like UN-Habitat
receive a considerable amount of “unrestricted” money that could, are making considerable strides to develop innovative post-project
if so desired, be allocated to monitoring. Monitoring results of monitoring programs that should be supported and applauded. And
past projects should not be a prohibitively expensive activity, and soon the culture of monitoring will be demanded by people in Africa,
furthermore should be written into job descriptions and operational Asia and Latin America who are accessing new tools (like cell
plans as a key part of any development agency’s work. phones) and activists who know how to use social media (like Twit-
The reality is that most agencies choose not to allocate their ter) in ways that highlight project success and failure from their
funds to monitor past performance; and thus complaints on lack of perspectives. These individuals will force greater accountability and
funding for monitoring remain hollow. Pounding more finances into transparency on a sector that has hidden in the dark for far too long,
more projects may seem to make sense, unless those finances are at the expense of the very same people we highlight in our fundrais-
simply scaling up past programmatic errors in more communities ing brochures and advocacy campaigns every day. MD
that could have been avoided if monitoring was actually informing
Photo: Tony Cece

programming. Questions and comments can be sent to the author via email
Linked into these debates around indicators and funding are at nbreslin@waterforpeople.org, on the Water for People Website
other issues. Aid effectiveness debates tend to focus on measur- (www.waterforpeople.org), on Twitter: NedBreslin, or on his blog
ing the results of larger multilateral and bilateral agencies, which http://nedbreslin.tap.waterforpeople.org/

July 2010 MONDAY DEVELOPMENTS 11


Conflict

Conflict and Evaluation


extending to understanding and respecting
Recognizing and meeting the challenges of the ways in which people interact. As Zainab
M&E in crisis situations. Wahidi, who manages M&E for MEDA’s
Through The Garden Gate project in Afghani-
By Scott Ruddick, Director, Monitoring, Evaluation and Impact stan, explains, “We have constraints of cultures
which we need to be very careful of ... in many
Assessment and Leah Katerberg, Program Manager, Monitoring, of the traditional villages we work in, under-
Evaluation and Impact Assessment standing of and respect for cultural traditions is
extremely important.” For the Afghanistan M&E

T
he intersection of conflict Evaluating peace-building initiatives has team, that means establishing contact with vil-
and development has long been a hot received some attention (e.g., the OECD’s 2008 lage elders and gaining their trust and approval
topic of discussion among develop- Guidance on Evaluating Conflict Prevention and before commencing assessment activity. In some
ment practitioners. Forums such as the World Peacebuilding Activities), but guidance on evalu- cases, heightened violence makes it impossible
Bank’s Conflict and Development blog (http:// ating development initiatives in conflict settings to access respondents. Khurram Jilani, with
blogs.worldbank.org/conflict) encourage is still in a formative stage. As monitoring and MEDA’s Pakistan M&E team, explains how
practitioners to “debate practical suggestions evaluation (M&E) practitioners who work on building the capacity of local partner NGOs and
on how to address conflict and fragility at the projects in unstable locales, we understand the other local groups involved in the project can be
local, national, regional, and global levels.” need for M&E systems and processes tailored to crucial in these instances. “In one of our projects
the challenges these places pose to evaluation. we work in an area with several communities.
M&E practitioners working in There has been some progress. For example, Due to growing regional violence among various
conflict zones should: in 2006, USAID addressed this head-on in clans, our M&E team was unable to complete
Monitoring and Evaluation in Post-Conflict data collection there. The only option was the
• Be cognizant of cultural norms and Settings (http://dec.usaid.gov/index.cfm), hav- involvement of our local partner in monitoring
maintain a low profile; ing researched the issue in Afghanistan and and evaluation work. We have focused on train-
Iraq. But much work remains and there is a ing them and building their capacity to a high
• Ensure proper data security, including
encryption and password protection of significant, ongoing need for M&E practitioners standard so that we can trust their reporting.”
all data storage devices; working in unstable settings around the world
to share their challenges and lessons learned. Disruptions to data collection
• Build the technical capacity of M&E Jilani knows an evaluation team can expect
staff by training them in effective
Handling the challenges disruption to data collection work at any time.
M&E techniques suitable for conflict
settings; Conflict zones pose a host of challenges for He relates a recent example. “Our project had
monitoring and evaluation. These include: hired a team of enumerators to help with com-
• Use caution and sensitivity when difficulty accessing clients; disruptions to pleting a large survey. While in the field, there
posting project results; data collection; data security; the tendency were seven bomb blasts within one day. Fortu-
• Build flexibility into the M&E work to focus on short-term outputs; how to deter- nately, all were safe; however, they contacted me
plan and have backup plans in place mine impact without a baseline survey; and later that evening and informed me that they
for conducting crucial M&E activities; working with traumatized beneficiaries and would discontinue due to the security situation.
• Develop a performance framework staff. Evaluators need to thoroughly analyze We had already provided them with four days
with clear but flexible outcome and the conflict environment and factor this con- of training on survey management, data col-
impact targets; text into their evaluative approach. lection, survey ethics, and understanding the
questionnaire, so many resources had been spent
• Build the M&E capacity of local
(community) partners and explore Access to clients on their training. Finally, they agreed to reassess
technological options that enable For Benefsha Noory, who oversees the M&E the situation the next day and decide whether to
project clients to “self-report”; office for MEDA’s Afghanistan Secure Futures continue. They began collecting data again two
project, keeping a low profile is critical. “When days later, however because of this we needed
• Use carefully-crafted retroactive ques-
our evaluation staff works in conflict areas, we to be flexible in our budgeted resources, time,
tions to draw out attributable impact in
the absence of baseline data; and ask them to be as non-descript as possible. They and money.”
drive in unmarked cars, dress in local dress, do Embracing flexibility becomes highly
• Provide support and training for staff not have the ID cards of our organization with important in M&E fieldwork. Amanullah
in dealing with trauma. them, and use notebooks instead of computers.” Khan leads the Pakistan M&E staff. He sug-
This “blending in” goes beyond visuals, gests having a backup plan before going to

12 MONDAY DEVELOPMENTS July 2010


Mark E. Chiaviello, Director, Corporate and Investment Banking
Standard Bank, 320 Park Ave., 19th Floor New York, NY 10022 (212) 407-5000
mark.chiaviello@standardnewyork.com

Maureen Harrington, Director, Corporate and Investment Banking


Standard Bank, 320 Park Ave., 19th Floor New York, NY 10022 (212) 407-5000
maureen.harrington@standardnewyork.com
Conflict

the field, such as alternative routes and a flex- From the outset of programming in conflict crucial in all development activity, in con-
ible M&E workplan to allow for more time locales, donors need to be informed that the flict locales it becomes paramount. Rigourous
in the field, depending on what might arise. dynamism of the situation will probably at some protocols are critical. Electronic data must be
“Introducing innovative ideas and approaches point require that changes be made to the pro- kept in password protected devices. Make sure
to data collection can also help to ensure the gramming and its methods of assessment. Some all laptops, USB drives and CDs are password
quality and quantity of data. For example, donors already realize this. The Canadian Inter- protected and encrypt data at all times.
we have introduced mobile phone-based national Development Agency, for instance, has Although sharing M&E results by publicly
monitoring so that project clients can report an organizational commitment to a concept they posting them on web sites and in journals is
on their sales and earnings themselves. This call “the iterative line of business” that recognizes common, Noory suggests caution. “It could be
minimizes travel-related risks for staff.” that successful development initiatives need to very dangerous if you publish them, especially
Donors, too, need to understand these chal- be responsive to changing circumstances. when the project is for a vulnerable group
lenges and appreciate that the solutions often [such as women in Afghanistan]. It is a good
mean higher costs and greater flexibility. This Data security idea to share the information with the national
requires a significant level of client education. While the security of electronic data is security department or other security advisors
before deciding to post it. Depending on the
type of project, and the results, respondents
could be targeted for participating.”
The Charles Bronfman Prize celebrates the vision and
Beyond the immediate
endeavor of innovative humanitarians whose inspiring Program staff struggling with the chal-
work benefits the world. We are committed to recognizing lenges of working in a conflict zone can find
young, dynamic individuals whose Jewish values infuse it difficult to concentrate on anything more
than meeting the immediate needs of the next
their efforts and inspire the next generations. few days or weeks. The same logic can lead
evaluators of such projects to stress the output
The Prize is honored to recognize our 2010 recipients for indicators as the measure of a project’s success.
Impact, however, is what project managers
the direct impact and broader implications of their work and donors are ultimately interested in. This is
in the field of Human Rights. where a well thought-out performance frame-

2010
work, requiring reporting on results at all lev-

providing inspiration els, will keep M&E staff focused on a range


of appropriate measures. Training all M&E
staff on the basics of evaluation is critical, so

to the next generations


they are capable of determining the level of
impact—even if modest—project activities are
having on project clients. Coupling this with
flexible work plans and performance targets
Sasha Chanoff Jared Genser will avoid discouragement by donors, project
management and M&E staff.
Mapendo International Freedom Now Baselines and alternatives
Founder + Executive Director Founder + President As data collection tends to be more expen-
www.mapendo.org www.freedom-now.org sive in conflict zones due to the logistical issues

r e c i p i e n t s
described earlier, the decision to omit baseline
studies can be easily justified. Conflict pro-
motes transiency and displacement too, which
We salute their heroic efforts and outstanding accomplishments. can minimize the usefulness of baseline data.
Their common objective is the promotion and protection of rights; While conducting a thorough baseline study
their common beneficiary is humanity. is preferable, in the event that pre-project data
was not collected (often for valid reasons),
well-crafted retroactive questions that focus
on changes realized as a result of program inter-
ventions is a viable alternative. This requires
Jewish Values. Global Impact. a diligent approach, however, as it is not rea-
www.thecharlesbronfmanprize.com sonable to expect respondents to recall some
continued on page 29

14 MONDAY DEVELOPMENTS July 2010


Data Report

Data report:
The Final Report Card
Will the G8 meet
its Gleneagles
commitments to
Africa and what
is needed beyond
2010?
By Erin Thornton, Global Policy
Director, and Nora Coghlan,
Senior Policy Manager ONE

A
s the World Commemorates
the tenth anniversary of the Millen-
nium Declaration and prepares for the
High-Level UN Summit on the Millennium
Development Goals (MDGs), another impor-
tant milestone is on the horizon: the deadline
for the delivery of the G8’s historic Gleneagles
commitments to sub-Saharan Africa. This
year, ONE’s annual DATA Report offers its
usual empirical assessment of G8 progress,
but also recommends a new strategy beyond
2010 that builds on the lessons learned since
Gleneagles to ensure an ambitious new part-
nership for Africa’s future. assistance to sub-Saharan Africa by $13.7 bil- towards reaching the goal of devoting 0.7 per-
lion over 2004 levels, representing 61 percent cent of GNI to official development assistance
2005-2010: The final verdict of the $22.6 billion that was promised. (ONE’s (ODA) in 2013, with all three major political
Each year since the Gleneagles Summit, projections for 2010 are based on the latest parties committed to the target.
ONE’s DATA Report has monitored the G8’s budget documents and consultations with Three countries (Canada, Japan and the
annual progress on meeting their commitments donor governments.) Although a shortfall of United States) are on track to surpass or meet
to development, giving credit where promises $8.9 billion is expected, $13.7 billion would relatively modest commitments. Canada met
are on track, laying out a path forward for com- represent an historic increase: the largest on its Gleneagles target in 2009 and ONE projects
mitments behind schedule and, to the extent record from the G7 to Africa over a six year that it will deliver 170 percent (or $831 mil-
possible, evaluating the impact on the ground. period, and more than two and a half times lion) of its committed increases by the end of
As the last installment in a five-year series, this the increase in the first half of the decade, 2010. Yet despite being the host of both the
year’s report offers a more final assessment of from 2000 to 2004. G8 and G20 summits this June, Canada does
G8 performance between 2005 and 2010. Underneath the 61 percent headline, indi- not have a development assistance commit-
vidual donor performance varies. ONE proj- ment—globally or for sub-Saharan Africa—
Development Assistance. By the end of ects that the UK will have delivered $3.425 that extends beyond 2010; and it has also
2010, ONE projects that the G7 (excluding billion by the end of 2010, 93 percent of its announced that it will be capping its Inter-
Graphics: ONE

Russia, which did not make a commitment commitment and the largest increase of the national Assistance Envelope at 2010-11 levels
to increase ODA to sub-Saharan Africa at G7 measured as a proportion of gross national Similarly, Japan is on track to meet its mod-
Gleneagles) will have increased development income (GNI). The UK continues to work est target to double bilateral development

July 2010 MONDAY DEVELOPMENTS 15


Data Report

*Because multilateral contributions are often “lumpy,” to establish a baseline for progress ONE uses the two-year average multilateral disbursement for
2004 and 2005.
**The projections by the Development Assistance Committee of the OECD (Organisation for Economic Co-operation and Development) for 2010 do not
take into account 2010 and 2011 cuts in global assistance that were announced by Spain as the DATA report went to print. As part of sweeping budget
cuts to stave off economic collapse, Spain has announced cuts of at least €600m over 2010 and 2011. It is not yet known what proportion of these cuts
will be made in 2010 or how assistance to sub-Saharan Africa will be affected.

assistance to sub-Saharan Africa by 2010, but has not outlined a new mitments made at Accra in 2008. Japan and the U.S. are either still
commitment that encompasses bilateral and multilateral spending. developing such action plans or revising strategic frameworks that
The third country in this category, the U.S., met its commitment in embrace aid effectiveness principles
2009 and is on track to deliver 158 percent (or $5.384 billion) of the The DATA Report measures against five aid effectiveness indicators:
increases it promised, the largest from any G7 donor in volume-terms. transparency and reporting, predictability, untying of development
Although the Obama administration has made a number of commit- assistance, local competitive procurement, and the proportion of ODA
ments to development, including a pledge to double foreign assistance allocated as grants as opposed to loans. This year’s report found that
by 2015, it has not set a target for sub-Saharan Africa. although some progress has made by certain G7 donors to untie aid
Both France and Germany set ambitious targets at Gleneagles and and increase the amount of ODA that is delivered as grants, overall,
are on course to deliver about a quarter of them by 2010. ONE projects donors have a long way to go in improving the effectiveness of their
that by the end of 2010, France will deliver an increase of $1.304 billion aid to ensure it achieves maximum results.
(25 percent of its target) and Germany $1.089 billion (25 percent of its
target). Both countries have also committed to meet the goal of devot-
ing 0.7 percent of GNI to ODA by 2015, but they have not clarified Italy’s abysmal performance clouds
how much will be directed towards sub-Saharan Africa.
Finally, Italy exists in a category of its own as the only G7 country
the G8’s overall progress, comprising
to decrease 2009 development assistance levels below its 2004 baseline nearly 47 percent of the G7’s expected
and deliver -6 percent of its committed increases.
Italy’s abysmal performance clouds the G8’s overall progress, com- shortfall at the end of 2010.
prising nearly 47 percent of the G7’s expected shortfall at the end of
2010. If Italy were stripped out of the G7, the remaining G7 countries Debt cancellation. Two rounds of debt cancellation from the G8 and
would have met 75 percent of their target. other donors have delivered $100 billion dollars in debt stock reduction
On aid quality, G7 progress implementing the Paris Declaration for sub-Saharan African countries. Over the past decade, these debt
on Aid Effectiveness and the Accra Agenda for Action has been slow. agreements have served as one of the clearest examples of a promise
Several G7 donors—Canada, Germany, Italy and the UK—prepared fulfilled and have freed up substantial resources for poverty reduction.
action plans in 2008 and 2009 to meet the aid effectiveness com- France and Japan lag behind the rest of the G7 in delivering their

16 MONDAY DEVELOPMENTS July 2010


Data Report

commitment to cancel 100 percent of bilateral debt because they have 2010: A new chapter begins
not cancelled all their post cut-off date commercial debt. In addition, As the world moves beyond Gleneagles and towards the 2015 dead-
France, Italy, Japan and the U.S. have not followed through with their line for the MDGs, a successful new partnership for Africa’s future must
commitments to compensate the International Financial Institutions be led by Africans themselves—citizens’ groups, the private sector and
(IFIs) for reflows lost as a result of debt cancellation, which is essential governments—to lay the foundation for lasting change.
to sustaining the original debt agreements. The experience of the past five years provides some lessons for the
Moreover, despite billions of dollars in debt relief, there are signs next five. Firstly, the Gleneagles framework helped prove that bold,
that early progress could be in danger of reversing as more African collective commitments can yield results—an historic increase in
countries begin to accumulate unsustainable debt burdens. The impact development assistance—but that enhanced accountability is needed
of the financial crisis has driven increased borrowing by many devel- to ensure that all countries deliver their commitments
oping countries and has driven some donors, France in particular, to Any new roadmap for the years ahead should also incorporate new
increasingly deliver ODA as loans as opposed to grants. players, such as emerging economies and the private sector, and also
address new challenges and opportunities facing Africa, such as cli-
Trade and investment. The G8 has delivered little, if any, of the policy mate change and the availability of innovative tools to raise resources
changes needed to meet their commitment to help “make trade work for for development.
Africa.” While the G7’s aid for trade to sub-Saharan Africa has increased Finally, in addition to continued increases in effective aid to sustain
since Gleneagles (from $4.6 billion in 2004 to $6.9 billion in 2008), it progress, a new strategy for Africa must do more to ensure that polices
still falls far short of the estimated need. Some G7 countries have made beyond development assistance are better leveraged for African devel-
progress in improving market access for African countries, but many opment, in particular policies that strengthen governance, fight cor-
products are still excluded from these initiatives and the complexities ruption and spur sustainable, equitable economic growth. These are
of the various programs means that the poorest countries often have the areas where Gleneagles fell short but lasting change—driven by
difficulties utilizing them. More concerning, subsidy programs have Africa and supported by the international partners—could help Africa
become even more entrenched in G7 countries, and momentum on to meet the Millennium Development Goals and eradicate poverty in
completing the Doha Development Round has all but vanished. the long-term. MD
Efforts to improve Africa’s investment climate and support infra-
structure have been slightly more successful in recent years, with FDI
(foreign direct investment) to sub-Saharan Africa increasing nearly
ten-fold from 2000 to 2008 (before a steep decline in 2009 due to the
financial crisis), an anticipated capital increase for the African Devel-
opment Bank and new regional economic corridors taking shape.

Investing in people. In sectors where G8 commitments have been


delivered and matched with investments from sub-Saharan African
governments, impressive results have been achieved. For example, the
G7 more than doubled health spending in sub-Saharan Africa between
2004 and 2008, from $3.2 billion to $7 billion. These resources have
helped provide nearly 3 million Africans with access to antiretroviral
treatment for HIV/AIDS and deliver 200 million bed nets between
2007 and 2009 alone, helping to cut malaria cases and deaths in half
in Ethiopia, Rwanda and Zambia.
On education, despite an initial spike in development assistance after
Gleneagles, ODA levels have since stagnated and total G7 spending
has increased by a modest $208 million over 2004 levels. Nevertheless,
increased development assistance, along with debt relief savings and pri-
oritization by African governments, has helped send 42 million additional
children to primary school in sub-Saharan Africa between 1999 and 2007.
Meanwhile, donor progress fulfilling their L’Aquila Summit pledge
on food security is not yet reflected in available development assis-
tance data, and development assistance for agriculture in sub-Saharan
Africa have only seen a modest increase (from $1.15 billion in 2004
to $1.8 in 2008).
Progress on the vaguer Gleneagles commitments—such as prioritiz-
ing investments in water and sanitation—has been less impressive. And
although the G8 and other donor groups have repeated their promises
on areas like maternal health and health systems, targets are unclear
and results have not yet been achieved.

July 2010 MONDAY DEVELOPMENTS 17


Pakistan

second-place country in 2009, the Democratic Republic of the Congo.


Most of the IDPs in Pakistan had time to grab only a few personal
belongings before they fled the intense fighting. They immediately
needed shelter, food, access to drinking water and health facilities.
The scorching heat in the plains of Swabi and Mardan added to their
miseries as the IDPs were accustomed to the cooler climate of their
mountainous hometowns. The twin traumas of conflict and displace-
ment, compounded by the loss of property, family members and uncer-
tainty about the future, resulted in widespread psychological problems
among the IDPs, especially among women and children.
The Pakistan government, UN agencies and humanitarian organi-
zations scrambled to address this massive and sudden displacement,
quickly ramping up their response to the immediate needs of the IDPs;
seven new camps were established, providing basic facilities to the IDPs.
The people of the hosting districts were at the forefront of relief efforts.
In addition to providing non-food items, they opened their hearts and
homes to the IDPs, who for cultural reasons preferred to stay with the
host families; fewer than 20 percent of IDPs went on to stay in camps.
An Ongoing Crisis for By August 2009, the Pakistani military had cleared large areas of
Swat, Buner and Lower Dir of militants and the IDPs began to return

Pakistan’s
to their home areas. The return was as swift as the displacement and
the majority of IDPs repatriated within a few weeks.
However, while relieved to be home again, their struggles continue to

Displaced
this day. Healthcare and educational facilities suffered the most from the
conflict. Buildings were destroyed, supplies and equipment looted and
staff had to re-locate to safer locations, leaving a large segment of popula-
tion with no education or health services. Houses also were destroyed or
damaged in the fighting while the standing crops, which were the main
source of livelihoods for the local population, were decimated because they
Agencies face possible large- could not be harvested on time. According to government estimates, more
scale program closures despite than 12,000 houses, 400 schools and 44 government health facilities were
damaged or destroyed; few of them have been reconstructed until now.
critical need. While almost all the IDPs from Swat, Buner and Lower Dir have
repatriated, there are still 1.4 million IDPs living in the Hangu, Kohat,
By Bakhtiar Ahmed, Program Development Officer, D.I. Khan, Tank, Lower Dir and Nowshehra Districts of KPK, who
International Medical Corps are displaced due to fighting between security forces and militants in
several parts of the Federally Administered Tribal Areas. That number
increases daily and the majority of them are reluctant to return due

I
t has b e e n on e year since th e r eside nts to ongoing fighting or fear of renewed fighting in their hometowns.
of Khyber Pakhtunkhwa (KPK) Province, Pakistan witnessed one of Non-governmental organizations and UN agencies are supporting the
the largest displacements in recent times. Civilians poured into Swabi government in the provision of basic services like health and education
and Mardan Districts from the neighboring districts of Swat, Buner to the 1.4 million IDPs and in the areas of return, where little has been
and Lower Dir to escape the fighting between Pakistani security forces done so far to rehabilitate the government systems and livelihoods of the
and anti-government militants. In May 2009, the Pakistan government local population. These services are desperately needed for the foreseeable
Photo: Reuters/Faisal Mahmood, courtesy www.alertnet.org

launched a full-fledged military operation against militants after they future until all the IDPs repatriate, the conflict zones are rehabilitated to
took control of major portions of these districts and established parallel sustainable levels, and local governance systems are restored.
governments there. For weeks, the roads were choked with thousands The humanitarian community, however, faces serious shortfalls
of men, women and children traveling in cars, buses, trucks and on in donor funding. At the beginning of this year, the UN launched
foot, clinging to their belongings and families, confused and scared, a combined appeal to international donors for $537 million for six
not sure what just happened to them and not knowing where to go. months. To date, it is only 26 percent funded. With no significant
This was one of the largest and swiftest displacements in the country’s commitments from donors beyond June, it is feared that most of the
history; in the span of six weeks more than two million had become UN agencies and NGOs will be forced to close their programs, leaving
internally displaced persons (IDPs). Indeed, a recent United Nations millions of IDPs and returnees without access to life-saving services.
study found Pakistan had the highest number of the world’s internally Meanwhile the returnees struggle to resume a normal life amid an
displaced people in 2009. Out of a population of 170 million, some uncertain future and fears that militants may regain control of their
three million Pakistanis were displaced—three times more than the area, causing them to flee once again. MD

18 MONDAY DEVELOPMENTS July 2010


Haiti

Haiti
tive impact of the free trade policies imposed
on Haiti during his presidency. “It may have
been good for some of my farmers in Arkan-
sas,” he allowed, “but it has not worked. It
was a mistake. I had to live everyday with the
consequences of the loss of capacity to pro-
duce a rice crop in Haiti to feed those people

From the
because of what I did; nobody else.” A look at
the ongoing failure to return displaced resi-
dents to their homes after Hurricane Katrina

Inside
and the comment of at least one Louisiana
official that divine intervention was involved
in removing impoverished masses from prime
real estate areas is the backdrop for Haitian

Out
concern and cynicism.
Recent United Nations meetings have done
little to allay fears of the marginalization of
the Haitian government, its people and neigh-
boring CARICOM (Caribbean Community)
countries. Progressives fear a return to old
development plans that have marked Haiti’s
present and past failure, when what is urgently
An inside view of how the reconstruction needed is, as Cary Fraser of the Haiti Support
process looks and what needs to be done to Group explains, “an alternative process aimed
at defining a new national project, includ-
bring about real, lasting change. ing strategies to overcome exclusion, politi-
cal and economic dependency, and poverty.”
By Meryl James-Sebro, Independent Development Anthropologist The return of oppressive free trade zones, gar-
Managing Director, FirstWorks International ment sweatshops and the marginalization of
agriculture, fishing and reforestation top the
list of failed development strategies that seem
ready to be repeated.
Women have been sidelined in the recon-

T
he hope that UN Secretary- is leading many in Haiti to ask the question: struction process and they are demanding a
General Ban Ki-moon expects to bring “Reconstruction or recolonization?”—that is, greater role. For example, women had only
to Haiti through the billions pledged whether Haiti will experience real reconstruc- minimal representation at the March donors’
at the international donor’s conference in tion or the imposition of an order controlled conference. Gender advocates expressed con-
March may well reach Haiti … Haiti’s rich. by outside forces. Fears abound that the com- cern that women’s specific needs were in danger
Haiti’s displaced masses question processes mission overseeing Haiti’s reconstruction is of being excluded from the U.S. $5.3 billion
that continue to exclude them and keep them being dominated by Western governments pledged for the country’s recovery over the next
poor. And the rich, well they, Haitian grass- and international financial institutions that two years. According to Haitian human rights
roots activists say, dine, party and gamble in in the past have all but given a wink and a advocate, Marie St. Cyr, “We still don’t have
their accustomed opulence in plain sight of nod to the inhumane corruption and misap- full participation, and we certainly don’t have
extraordinary poverty and vulgar inhumanity. propriation of funds. The miserable conse- full inclusion. Haitian women are still being
Photo: Reuters/Carlos Barria, courtesy www.alertnet.org

There are some hidden historical truths quences of these three truths are manifest in raped…they are supporting more than half
about Haiti that humanitarian organizations the structural and economic vulnerability that of the households, and yet they are not being
need to engage in addressing the post-earth- enabled the loss of over a quarter of a million heard.” Gender activists have also lamented
quake devastation in Haiti. Anyone hoping to lives during and after the earthquake. the exclusion of women from the Haitian
understand and effectively tackle the current Memories of the pre-earthquake import Government’s Post-Disaster Needs Assess-
situation must confront three fundamental of “Miami Rice” and the consequent collapse ment (PDNA) recovery plan, and warned of
truths: (1) the historical disdain of the minor- of Haiti’s rice cultivation that deepened its the need to integrate the concerns of girls and
ity local elites for Haiti’s majority poor; (2) the food insecurity are among the issues provid- women across the board at every level of devel-
direct connection of the uncaring elites with ing the context for the nagging concern of opment planning and implementation. The
external economic forces that enrich them who will benefit following this most current Haiti Gender Equality Collaborative, a coali-
at the continuing expense of the poor; and Haitian tragedy. In fact, former President tion of civil society organizations, in pointing
(3) the threat of “disaster colonialism” which Clinton recently said he regretted the nega- to the absence of gender concerns in Haiti’s

July 2010 MONDAY DEVELOPMENTS 19


Haiti

“Most want job ment opportunities in those locations. Intro-


duced as “the voice of the voiceless,” Michelle
sure the Haitian people are at the forefront in
planning and implementing reconstruction.
opportunities closer Montas, representing six organizations of This demand for respect and a leading
women, farmers, peasants and fisherfolk role in the reconstruction process does not
to home, no matter explained, “Most want job opportunities closer mean Haitians do not want to work with the
to home, no matter how remote their commu- international community. International sup-
how remote their nities, and demand a say in the development port and solidarity are still very much valued.
communities, and of their regions.” Focus groups in Haiti’s ten
departments also reportedly document Hai-
However, based on past experience, concerns
persist. Solidarity is about respect, not charity,
demand a say in the tian popular insistence on de-centralization international trusteeship, recolonization or
and de-concentration of public services with military occupation, says Professor Norman
development of their increased participation of local management. Girvan, an internationally renowned Carib-
regions.” U.S. relief and development agencies oper-
ating in Haiti must make sure their work does
bean economist, academic and international
civil servant, recently named as UN Special
four things, no matter what their particular Representative to assist Guyana and Venezuela
PDNA, recommends gender mainstreaming area of programmatic focus may be. First, take in their long-standing border dispute.
in all sectors of the reconstruction process, as into account Haiti’s proud history of enduring “Respect for the equality and dignity of
well as funding for specific gender projects. struggle in the face of all attempts to negate or each individual and for the sovereignty of the
A focus on needs in rural areas is also lack- break its spirit. Second, press to ensure that nation. Respect for the inherent capacity that
ing. Local representatives at the UN donor funding reaches all Haitians, regardless of resides in every person. To give support with-
conference repeatedly called for development their status or location, and does not remain out imposing or intruding. Solidarity seeks
assistance in rural areas outside Port-au- in the pockets of local elites. Third, ensure that no material gain from giving, for it springs
Prince paired with support to improve public displaced Haitians are treated with dignity from consciousness of shared humanity. It is
services, healthcare, education and employ- and respect, not as beggars. And fourth, make continued on page 30

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20 MONDAY DEVELOPMENTS July 2010


Conversations Series

A Conversation
with...

and project-focused development faces


severe constraints in terms of fostering
long-term changes in root causes of
poverty. At the same time, projects are a
good vehicle for intervention-level work

Ruth Levine
and can push development actors to be
ever more rigorous about cost-effec-
tiveness and comparative work across
contexts. How do you see USAID’s eval-
uation office dealing with this? Will we
Deputy Assistant Administrator, Bureau see an even greater focus on project-
based, intervention-level work—with
of Policy, Planning and Learning, USAID the concomitant approaches to evalu-
ation that these suggest? Will we see
more program and/or sector-focused
for Global Development (CGD). She has evaluations aimed at trying to measure
also worked at the World Bank and at USAID’s effectiveness beyond the proj-
the Inter-American Development Bank. ect level?
Dr. Levine holds a doctoral degree from
Johns Hopkins University and is the RL: In thinking about this, we have to
author or coauthor of numerous books be careful to distinguish the ways that a
and reports on women, girls and public donor like USAID organizes its financial
health, including Millions Saved: Proven and technical support, which might be in
Successes in Global Health (CGD, 2004), a very targeted project or a broad, sector-
which has been on the required reading wide program, and the way public sector
list at more than 33 schools and universi- and NGO activities are organized, which
ties in the U.S. and abroad. almost always boil down to quite specific
activities and approaches. In the end,
MD: In recent budget hearings mem- big sweeping aims like “poverty reduc-
bers of Congress stated that USAID tion” are achieved in small, local, specific
does many things and does many of ways, whether the funding is channeled
them well, but it needs to prioritize through donor-funded projects or not.
in order to achieve and demonstrate What this means is that while it is cer-
sizeable results. How can USAID use tainly valuable to do a better and more
its evaluation function to help USAID systematic job of understanding how a
accomplish this? program- or country-level portfolio affects
Monday Developments recently key development outcomes at the micro-
spoke with Dr. Ruth Levine, USAID’s RL: Done well, and within a system in and macro-levels, we gain tremendously
Deputy Assistant Administrator in the which evaluation findings inform deci- by learning how local, specific interven-
newly established Bureau of Policy, Plan- sion-making, robust evaluation can help tions work or don’t. Big pots of money
ning and Learning (PPL). Dr. Levine is identify areas where we seem to be more get translated into lots of those local,
a health economist with more than 15 capable of achieving development results specific interventions—or at least they are
years of experience in health and family in a cost-effective way and those where supposed to—and so the overall effec-
planning financing issues in East Africa, we have trouble, across a range of dif- tiveness of the funding is a reflection of
Latin America, the Middle East and ferent approaches and settings. This will micro-level successes or failures. When
South Asia. In her current role, she is help the agency sort out its compara- people tell me that there is no need to do
leading PPL’s Office of Learning, Evalu- tive advantage across and within sectors intervention-level evaluation and research
ation and Research, with a central focus (relative to other donors and/or the private because funders are moving toward more
on strengthening USAID’s ability to learn sector). However, it is important not to aggregated funding instruments, that
from program implementation and to link overstate what evaluation can do. Many doesn’t persuade me that the micro-level
the best available evidence to decision- factors play into decisions about resource work is unimportant. On the contrary,
making for greater effectiveness and allocation within the agency, and there is it tells me that it is extremely important
Photo: Darcy Kiefel

better informed policy. Before joining no mechanistic way in which evaluation because there is a lot at stake.
USAID in March, Dr. Levine served as findings can drive those decisions. In short, I see it as crucial for the agency
Vice President for Programs and Opera- to do more and better both in country-
tions and Senior Fellow at the Center MD: It is pretty clear that project-based level evaluation and at the intervention or

July 2010 MONDAY DEVELOPMENTS 21


Conversations Series

project level; and we will work hard to link and beneficiaries, are important to answer
the two because they are linked in the real
The measure of our some evaluation questions, and so that
world. What we won’t do is become fix- own success will certainly will be included in the guidance
ated on whether we are precisely estimat- we develop around evaluation.
ing the impact of USAID dollars in isolation be the extent to
if there are other resources at work in the
same program or project at the same time.
which the evaluation MD: When will USAID have an operating
evaluation unit?
work contributes to
MD: How will USAID structure its learn- RL: USAID has had in the recent past an
ing agenda and institutional processes greater development evaluation unit in the Management Bureau,
so that program designs (and program effectiveness. which provides technical support and
managers and USAID technical repre- training opportunities, as well as some
sentatives) actually benefit from the RL: Evaluations are worth doing only if key tools, to agency personnel. With the
learning that occurs? While there is a the findings they generate are credible creation of the new Bureau of Policy, Plan-
global repository of reports and evalua- and based on sound methodology. The ning and Learning, and within it the Office
tions, it doesn’t seem to get much use. methods need to fit the question and the of Learning, Evaluation and Research, we
context; and they need to be transpar- are elevating and expanding that set of
RL: This is a great question and one we ent so people can judge whether they are functions.
ask ourselves every day. The measure yielding empirical results we can believe
of our own success will be the extent to in. The aim is not to increase the use of MD: What, in your view, would be
which the evaluation work contributes to particular methods but rather to use the the best office “home” for evaluation
greater development effectiveness: that best possible methods given the ques- at USAID? Should this stay as part
is, informs and leads to sounder decisions tions being asked and the context. Right of MPBP [the Office of Management
about resource allocation and program now, there is lots of scope for improving Policy, Budget and Performance in the
design and implementation. the quality of the methods we use across Management Bureau]?
Making that happen requires lots of a wide spectrum of evaluations and that
pieces to fall into place, and some already is a key objective. I honestly do not know RL: Ideally, there will be two homes for
have. We have tremendous political if there is scope for doing more random evaluation at USAID. The first, and argu-
space—some might call it pressure—to assignment evaluations beyond what is ably the most important, is as close to the
demonstrate that we are an organiza- now done—and randomization is now field as possible: that is, within missions
tion that learns in a systematic way from used within the agency to some extent that are designing and implementing strat-
experience. Our Administrator is a tireless in evaluations of everything from microfi- egies and programs. It is at this level that
advocate for and champion of evidence- nance to health to education to community evaluation has to happen and be used.
based decision-making and transparency development. I do know, however, that The second is at as high a level in the
about our performance. I’d like to stop labeling as “evaluations” agency as possible—within the Bureau
Even today, we have great examples the impressionistic write-ups of a few field of Policy, Planning and Learning—sitting
across several technical areas of evalua- interviews and very incomplete data on right next to those who are shaping the
tions making a difference in the decisions project outputs. Every type of evaluation agency-wide policies and strategies. Hav-
that are made; and we are looking care- should seek to use methods that give us ing a central evaluation unit interacting on
fully at the key business processes where confidence in the findings. an ongoing basis with those who are in
there are opportunities for introducing the high-level decision-making positions is
best available evidence or making room for MD: Has USAID considered using com- essential to ensuring that those decisions
better evaluation. A friend of mine says, “If parative feedback that would allow a are informed by real-world experience and
it’s not in your week, it’s not in your life.” number of implementing partners to evidence, and that those in the field under-
What that means for evaluation and evi- improve their practices through joint stand that evaluation is a crucial way to
dence-based decision-making is that we evaluation and learning? Also, there is provide the “ground truth” that is often
have to—and will—find ways to integrate much discussion among international missing in policy circles.
those essential functions of a contempo- NGOs about multiple accountabilities:
rary organization into the daily lives of the to donors, national partners, people we MD: How would a new evaluation unit
talented professionals at USAID. serve. Is USAID considering including at USAID coordinate and harmonize
in evaluation guidance for implement- all the different evaluation policies and
MD: In what ways will USAID seek to ing partners a request for listening to practices throughout the Bureaus? In
add rigor to its evaluation and learning constituency voices? particular, Child Survival and Title II
agenda? Will there be increased use have well developed systems, while
of randomized control trials in areas RL: The perceptions and views of con- other offices seem to lack any techni-
outside the health sector? stituencies, including program participants cal coherence.

22 MONDAY DEVELOPMENTS July 2010


Conversations Series

RL: USAID is and will continue to be a a high level of development effectiveness, it has to yield meaningful, credible knowl-
decentralized agency, as is appropriate and seeking to have monitoring and evalu- edge. That’s a good standard to have to
given the very diverse nature of its activi- ation contribute to that. meet. Honestly, I see evaluation like physi-
ties and broad geographic scope. How- That said, I don’t anticipate there will cal fitness. It takes work and time, compet-
ever, the central evaluation function will be consensus about the approach we are ing with lots of other things that are more
provide policy guidance, tools and tech- taking, or unanimous support among the fun. But it also makes you feel stronger,
nical resources so that every operating implementing community. I am very well healthier and proud of yourself for making
unit will be able to fulfill a set of minimum aware that there are tensions between the effort to do what’s right.
standards around evaluation. “doing” and “learning”—not always, but
sometimes—and that there are frustra- MD: The M&E [monitoring and evalu-
MD: What type of outreach could and tions when the imperative of evaluation ation] component of projects is, more
should USAID do to NGOs and other interferes with the impulse to just do the often than not, underfunded or cut
members of the implementing partner job quickly and in as streamlined a way as when budgets are constrained. How will
community that have been conducting possible. I know people are rarely agnos- USAID ensure that M&E is adequately
evaluations for USAID projects? tic about the programs they design and budgeted in projects? Should there be
implement; they are pretty sure the pro- a minimum monetary threshold?
RL: My colleagues and I have been taking grams are going to work and they often
advantage of many opportunities to speak see with their own eyes signs of success. RL: First of all, I see M quite differently
with members of the community of imple- Under those circumstances, evaluation than E. M, or monitoring, must be done as
menting partners, and we look forward to can seem like a waste of time or even a a direct and real-time management tool,
more opportunities in the future. As we threat. And I know that people are over- so appropriate levels of M have to be seen
develop the evaluation policy, tools and whelmed with the reporting requirements as program costs, not “extras.” The E is
resources, we will reach out—particularly that have been layered on over the years. also not an “extra,” but it is something
through on-line means—to get input. We All of this sets a nice, high bar. It means that is separable from the program itself
share with our partners a common aim of that to make evaluation worth the trouble, continued on page 28

Plant knowledge. 
Grow justice. 
GRADUATE PROGRAMS IN  
SUSTAINABLE INTERNATIONAL  
DEVELOPMENT 
 MA in Sustainable International Development 
 MS in International Health Policy and Management 
 PHD in Global Health and Development 

Brandeis University
Boston 

http://heller.brandeis.edu 

July 2010 MONDAY DEVELOPMENTS 23


retention

Brain Drain
Training and retaining health
care workers where they are
needed most.
By Barrett Prinz, Assistant in Communications and
External Affairs Department, Betsy Kovacs, Director
of Communications and External Affairs, and Peter
Ngatia, Director of Capacity Building, The African
Medical and Research Foundation, AMREF

A
ccording to the World Health Organization bare hands? And there is no soap most of the time to wash one’s
(WHO), the world needs more than four million new health hands! Tell me, how do I live on [Zimbabwean] $17,000 month
care workers, and it needs them fast. But that is only part of … that buys only about three loaves of bread.
the problem. While these workers are urgently needed, nations must
ensure that new and existing health care workers are distributed equi- In fact, the WHO report found that socio-economic factors (such as
tably across the globe, especially to the areas that need them most. The work safety, living and work conditions, access to education for children,
dual challenges of training and retaining workers must be addressed work overload and a lack of access to continuing professional training)
simultaneously by the international community if the world’s rural are what matter most to health workers when deciding whether to work
populations are to receive even the most basic medical services. in rural areas. The failure to adequately address these factors results in
Africa has been particularly hard hit. WHO estimates that Africa is a striking imbalance between rural and urban distribution of health
home to 36 of the 57 countries in the world currently experiencing a workers. Even though the world’s population is almost evenly split
“critical shortage” and that sub-Saharan Africa alone desperately needs between urban and rural areas, only 38 percent of trained nurses and 24
approximately 800,000 new health care workers. In fact, the U.S. gov- percent of trained doctors practice in rural areas. The situation is even
ernment has committed to training 140,000 new workers through its more pronounced in sub-Saharan Africa. For example, while only 12
Global Health Initiative and PEPFAR (the President’s Emergency Plan percent of Uganda’s population lives in urban areas, approximately 70
for AIDS Relief). Not only must African nations train vast numbers of percent of doctors and 40 percent of nurses and midwives practice in
new workers, they must find a way to convince them to work where these areas. With these factors in mind, host governments and donor
the need is greatest, if the continent’s health care needs are to have any
chance of being met. These nations cannot meet this task alone. Using eLearning to Close the Nursing Gap
Even if enough new workers can be trained, a number of issues must
be addressed to ensure that trained workers stay in underserved rural More than 85 percent of the more than 22,000 nurses in Kenya do
areas. First, donors and implementers need to understand why health not have registered nurses’ diplomas, leaving them inadequately
care workers migrate and how to retain the workers most critical to a qualified to treat major diseases like HIV/AIDS, tuberculosis and
particular area’s needs. Second, nations need to come to an agreement on malaria. Because the present educational system can only upgrade
how to stem the flow of trained workers from developing countries. For- the training of 100 nurses per year, AMREF has partnered with the
tunately, the WHO and other organizations are addressing both issues. Nursing Council of Kenya and Accenture (a global management
consulting firm) to create an eLearning program now in use in 105
Retaining workers in rural areas remote computer centers. This program will upgrade these nurses to
Simply raising salaries is not the answer, although it is an impor- “registered” status and 4,500 nurses are already enrolled. According
tant part of the solution. According to a February 2009 WHO report, to Dr. Peter Ngatia, Director of Capacity Building for AMREF, “This
“financial incentives are neither the first nor the most important factor
Photo: Altay Kaya - Fotolia.com

program is not only going to drastically increase the number of


in the decision to leave or stay in remote or rural areas.” For example, highly qualified nurses and improve the delivery of health care in
dismal working conditions also drive workers to move, as illustrated Kenya. It will also become a model for training nurses and other
by this statement by a nurse in rural Zimbabwe: health professionals in Africa. Its replication will have an enormous
I really want to help my patients … but with the way things are, impact on the numbers and skills required to build strong and
that’s not easy. Can you tell me how I am supposed to handle so sustainable health systems in Africa, especially sub-Saharan Africa.”
many sick people, particularly those who soil themselves, with my

24 MONDAY DEVELOPMENTS July 2010


retention

agencies must work together to take a holistic approach to meeting (3) calls on member states to proactively strengthen their domestic educa-
rural health workers’ basic needs in order to retain as many as possible. tional and vocational training systems to a point where they can become
In addition, African governments are trying to increase local capac- self-sufficient in providing domestically trained workforces. [See sidebar]
ity by identifying the most critical positions and training workers spe- The Code also has, however, a glaring shortcoming in that it is, and
cifically for them. Because training doctors and nurses is expensive and always will be, voluntary. In other words, if the WHO adopts the code,
time-consuming and may not meet the specific needs of any given area, member states are not legally obligated to follow its provisions. While
governments and health care organizations like AMREF are training one would hope that signatories would adhere to its dictates, noth-
cadres of lower-skilled workers like community health care workers and ing in it allows the WHO or any other body to enforce its provisions.
upgrading the skills of enrolled nurses to “registered” status. While this Similar efforts (e.g. the UK Department of Health’s code of practice
will not completely solve the problem, it will go a long way toward increas- for international recruitment of health care professionals of 2004) have
ing capacity and delivering higher quality health care to the rural areas. been raised in the past demanding a more responsible attitude from
The importance of these capacity-building efforts has not been lost rich countries that are recruiting health workers from countries with
on the U.S. Congress. During a Senate Foreign Relations Committee severe shortages but have not yielded the desired outcome. The demand
hearing in March, Bill Gates specifically brought attention to efforts to for foreign health workers has continued to grow in these countries.
scale up programs geared toward “training community-based health While the challenges may seem daunting, great strides can be made in
workers and skilled birth attendants who can help ensure that women a relatively short amount of time. Training the right health care workers
in the most rural and remote areas receive prenatal care, accurate infor- and creating incentives for them to stay where they are most needed should
mation about best practices in newborn care, assistance in delivering significantly help developing nations build much-needed health care
their babies safely and hygienically, and advice on care seeking for ill- capacity. The WHO member states can take the first step toward these
ness.” And Senator John Kerry noted that “the United States seeks to goals when they deliberate and decide whether or not to adopt the Code
empower other countries to eventually assume full responsibility for at the Sixty-Third World Health Assembly held in Geneva from May
the care of their own citizens, the United States must recognize their 17-21, 2010 (www.who.int/hrh/migration/en/). Let’s hope they choose to
priorities, and the importance of building local capacity.” take this important step and that governments around the world follow
up with new binding bilateral and multilateral agreements to help keep
The international community must work together valuable health care workers where they are needed the most. MD
The migration problem is more than just a matter of righting the rural
urban imbalance. The international community must also stem the flow
of health workers from developing to developed countries. The problem
is particularly acute in sub-Saharan Africa. The member nations in the
Organisation for Economic Co-operation and Development (OECD) are
among the wealthiest in the world. At least five African nations (Angola,
Liberia, Mozambique, Sierra Leone and Tanzania) have at least as many
of the physicians they have trained living in OECD countries as they do at
home. And several other African nations have at least 40 percent of their
domestically-trained doctors living abroad. This trend must be reversed
if developing nations are to build self-sufficient health care systems.
Learn—Share—Connect
The main reason health care workers migrate to OECD countries is InsideNGO  supports  the  operations  staff  (finance, 
the simple fact that developed countries need and actively recruit them. HR, contracts & grants, IT, legal, general operations) 
Despite their vastly greater resources, many developed countries are in international relief & development organizations. 
simply not training enough health care workers to meet their needs.
The U.S., for example, trains approximately 30 percent fewer doctors We conduct training workshops, roundtables, salary 
than it needs. And 2008 saw a 70 percent increase (over 2001 levels) and indirect cost surveys; hold annual meetings; host 
in the number of foreign-trained doctors passing the U.S. medical listservs  and  members‐only  sites;  lead  member 
licensing exam. Over the same period, immigration of overseas doctors advocacy initiatives. 
has doubled in Australia and risen by 40 percent in Canada; while in
Ireland, New Zealand and the United Kingdom foreign-trained physi- InsideNGO helps you:
cians account for over 30 percent of all doctors. ◊ connect with peers 
A related WHO initiative introduced in 2004 has evolved with input ◊ stay current with sector trends 
and comments from many WHO member states into a draft global code ◊ gain practical tools & resources  
of practice for the international recruitment of health personnel (the ◊ grow your knowledge & leadership skills
“Code”). The Code sets forth a comprehensive framework for nations to
follow to address the one-sided flow of health care workers. Among its
many valuable provisions, it: (1) provides that destination countries should To learn more about us, go to—www.InsideNGO.org. 
give technical and financial assistance to developing countries to offset To learn how to become an organizational member,     
the loss of health workers; (2) urges all signatories to enter into additional email us at membership@InsideNGO.org.
bilateral, regional and multilateral agreements to enforce the Code; and

July 2010 MONDAY DEVELOPMENTS 25


Crisis Management

Limiting Devastation:
Crisis Management Teams
Advance planning contributes to Maggie Burke is the director of Management Services for Africare.
With more than 15 years of experience as a senior administrator and
success in handling emergency security executive in both the non-profit and private sectors, she has
developed numerous security and risk management programs for
situations. various organizations.
As Burke explains, “The problem with many organizations is they
By Sula Bruce, Director, and Angela Williams, often think that something is not going to happen.” It is heartening
Communications Manager, Aid & International that lessons have been learned in the face of humanitarian disasters
Development Forum (AIDF) such as the tsunami in Southeast Asia, but it is more than unfortunate
for those affected by this devastating natural phenomenon that the

A
lmost half a year on, th e earthquake relevant authorities did not have the benefit of hindsight.
and aftershocks that took place in Haiti occupy the hearts and For organizations that want to have contingency plans in place
minds of colleagues and the general public alike. Among the before a crisis strikes, the first step is to determine key people for your
startling media images, a massive humanitarian effort was—and still CMT. Properly assembled, the team is almost a mini-organization in
is—taking place. In such a crisis, it is the cooperation of a Crisis Man- itself. The CMT must have a president or chairman to handle fund-
agement Team (CMT) that brings together the necessary aid such as ing and act as the group’s authorized signatory. The role of the vice
food, shelter and healthcare to those affected. president is generally given to someone with a security coordination
background. It is especially helpful if he or she also has experience
handling insurance and legalities, human resources or administration.
Responsibility for public relations is a key role because on a number of
occasions, previous press coverage of a staff kidnapping or perhaps a
fatality has been more of a hindrance than a help to aid organizations.
A legal advisor who can act as an insurance broker is also a vital cog
Internationally focused in the CMT wheel.
master’s degree programs Of course, the CMT would not be doing its job properly if it did
designed to advance not have its own internal contingency plan in place, so a deputy to
your career. the president or chairman should be appointed, with the necessary
authorization to access funds.
A common mistake is thinking that crisis management is purely
about helping the vulnerable people who have lost their homes, families
or crops. Undoubtedly, this is hugely important. However, as Burke
notes, “caring for the caregivers” is absolutely essential. Having plans
in place in case a staff member is kidnapped or a field office burns
down is a critical part of crisis management planning. These sorts of
hazards leave any organization vulnerable, so it is worth taking time
Put Your passion to list possible risk scenarios.
All organizations have a responsibility for the safety of their staff.
Into Practice And one of the most important aspects is to ensure that there are con-
tingencies in place in the event of a communications breakdown. Burke
cites the example of trying to reach staff caught up in hostile situations
such as the political unrest that occurred in Zimbabwe. “One of the
first things we all lose in these situations is communications.” The role
of effective Information and Communications Technology (ICT) solu-
tions and satellite communications cannot be overestimated. MD
Maggie Burke and other experts will be taking part in a workshop
Still accepting applications for Fall 2010 entitled “Crisis Management Teams: Developing a Crisis Management
www.sit.edu | admissions@sit.edu Team and Plan” at the Aid and International Development Forum this
Toll-free (US) 800-336-1616 or 802-258-3510 July 22-23 in Washington, D.C. For free registration and more informa-
tion visit www.aidforumonline.org.

26 MONDAY DEVELOPMENTS July 2010


Kicker

Projects
Does your organization implement
unique projects or programs? Share
them with the Monday Developments
community. Send your project’s
name, implementing organization,
location and funder(s) along with a
brief description of 400 words or less
to cbrobst@interaction.org

tool. Zimbabwe was selected because of


Improved Access to its vulnerability to future emergencies, civil Steps to Transforming
Information for Humanitarian society capacity and language. Local field Evaluation Practice for Social
Workers Change (STEPS)
or community-based workers and local gov-
Organization ernment were identified as the main target
Organization
All In Diary group.
The Institute of Water and Sanitation Planned Parenthood of
Location Development in Harare supported local New York City
Zimbabwe printing and distribution of 2,000 cop- Location
ies of the All In Diary to 145 humanitarian Worldwide
Funders organizations and 41 government offices
European Community Humani- throughout Zimbabwe. The Inter-Agency Funders
tarian Office (ECHO) Standing Committee’s clusters on Nutrition Ford Foundation
and Water, Sanitation and Hygiene actively
supported this process.
The Project An external project evaluation in Febru- The Project
Involvement of local organizations and ary 2010 indicated that 80 percent of users Our era of social change investment is
disaster-affected communities in manag- found the All In Diary information easily arguably characterized by: a rights-based
ing their own recovery is crucial. In its 2006 accessible and relevant in guiding humani- social justice framework for international
report, the Tsunami Evaluation Coalition tarian practice. Groups that received the development efforts; an ever-increasing
highlighted that information and improved tool reported that the information sheets emphasis on evidence-based interventions;
downward accountability are needed to help improve understanding of wider and accountability to funders and the com-
enable community empowerment and humanitarian issues and support decision- munities we serve and partner with. How
engagement in decision-making. making in the field. then are we to operationalize the ethos of
In response, the All In Diary aims to Peter Imbayarwo, Council Chairman for rights and accountability for the entire inter-
improve access to humanitarian information Zaka Rural District Council said the All In vention cycle of planning, learning, monitor-
through a multi-functional information and Diary “opened my eyes to how humanitar- ing, and evaluation? Planned Parenthood of
management tool of the same name. The ian workers should relate to people whom New York created the Steps to Transform-
tool includes information sheets on essential they are assisting.” In response, he called ing Evaluation Practice for Social Change
humanitarian topics, a diary for planning a meeting with implementing NGOs to (STEPS, www.stepstoolkit.org) resource to
and organization, and a notebook for record challenge the relevance of the humanitar- help organizations apply, learn from and
keeping. An accompanying CD combines ian work in his district and insist on a more measure the results of these new frame-
the information sheets with integrated links collaborative approach to future decision- works in our work.
to best practice publications and guide- making. STEPS assists users in applying a rights-
lines on each topic. The information sheets Other users provide examples of based social justice framework to the
can also be freely accessed in html format improvements in individual and organiza- intervention cycle. It is especially useful in
through the website (www.allindiary.org), tional performance. Wesley Nyabaya, a engaging program staff and participants
along with regularly updated resources. program manager at the Life Empowerment in the learning process and in breaking
In 2009, with funding from ECHO, All In Support Organisation, described significant down complex concepts such as women’s
Diary developed a project to tailor the All In improvements in project monitoring and empowerment into locally meaningful and
Diary tool to a specific emergency, drawing reporting since adopting the All In Diary as a measurable objectives and indicators.
on evaluation findings from initial trial of the tool for field coordinators. Funded by the Ford Foundation, STEPS is a
All In Diary has also proven effective for free web-based resource, also available on
training. CADEC (Catholic Development CD-ROM, in English and Spanish. Planned
Subscribe to Monday Developments Commission) Masvingo is using the informa- Parenthood has also developed a workshop
Call 202-552-6548 or tion sheets in training community members, to show organizations how they can most
email publications@interaction.org while Save the Children is using them as effectively use STEPS.
part of its staff induction. We know that women’s economic

July 2010 MONDAY DEVELOPMENTS 27


Projects

empowerment is related to their sexual and For further information please contact Jac- with respect to the wider community
reproductive health and rights, but bring- queline Hart at Jacqueline.Hart@ppnyc.org MD of international development donors
ing these issues together in our work is a such as DFID in the UK, the European
separate challenge. STEPS helps people Project claims are made by the featured Commission and others?
and organizations meet that challenge by organizations and are not confirmed or
examining their target issues in a social endorsed by InterAction. RL: I see many ways to engage with a very
justice framework. For example, a thought- broad set of individuals and groups, includ-
ful examination of what women face in the ing peer institutions. Right now, I think we
workplace will likely open up a discussion Conversations Series have a lot to learn from how other bilateral
continued from page 23
about the ways in which every sphere of donors are conceptualizing and implement-
their lives is shaped by gender inequalities. to some degree, and I think the resources ing their evaluation and learning functions;
Planned Parenthood is also engaged in an often need to be walled off so they are and we are doing a quick review of that to
exciting cross-movement collaboration with not cannibalized when budgets are tight. inform the development of our own learning
the Solidarity Center (a global labor justice I think we’ll come up with some rules of policy. We also anticipate joining the Inter-
organization) using STEPS for their Women’s thumb about the amount and the ways national Initiative for Impact Evaluation—
Regional Empowerment Network (WREN) to separate out the budget for E, but with something that has been in the works since
program with workers in North Africa. We significant flexibility. We need to choose Henrietta Fore was Administrator—which
see this collaboration as an important con- wisely when to deploy the fiat power will give us the chance to work with the
tribution not only to capacity building for within a bureaucracy, using that in as many other stakeholders, including bilateral
planning, impact assessment and account- limited a way as possible. In the end, we agencies. In the future, I hope to team up on
ability, but also to cross-movement work on want the professionals at USAID to be some particular evaluations and, potentially,
women’s empowerment. STEPS furthers this motivated to evaluate by the value, not exercises around setting high and common
process by providing guidance, exercises the requirement. standards for evaluation.
and tools for a meaningful and useful plan-
ning, learning and evaluation process. MD: What role do you see for USAID MD: Thank you, Ruth. MD

Kjaer Group (US Liaison Office) Inc. | 1601 North Kent Street, Suite 100 | Arlington, Virginia 22209
Tel: (703) 778.9400 | Fax: (703) 778-9405 | USA@KjaerGroup.com | www.kjaergroup.com

28 MONDAY DEVELOPMENTS July 2010


Kicker

Events
It’s free and easy to publicize
your upcoming events in Monday
Developments Magazine. Send your
event’s name, date, location and
contact information to publications@
interaction.org

June 29 June September Conflict


World Hope Seminar continued from page 14
23 June World Hope International Date TBD types of information or provide
8th Annual Local Dakota Wesleyan District Third UN Private Sector very detailed information. If not
Networks Forum Family Camp Forum: MDGs carefully worded, recall questions
New York, USA http://www.newworldhope. New York, NY can also direct a respondent to
Contact: haertle@un.org org/NWHO%20 Contact: Melissa Powell, provide an “ideal” answer. While
INTRODUCTION.html powell1@un.org it is generally important to train
23 – 24 June survey designers to craft questions
World Resources Institute that will draw out reliable outcome
July 22 – 24 September
and impact data, evaluators must
3rd Annual Ecosystem Millennium Development
also be aware of the limitations of
Markets Conference 12 – 13 July Goals Review Summit such retroactive queries.
Raleigh-Durham, NC Annual Meeting: New York, NY
www.wri.org Finance, Grants and www.un.org/ Dealing with traumatized
Contracts millenniumgoals/calendar. clients and staff
24 – 25 June Washington, DC shtml In conflict settings many project
UN Compact Global www.insidengo.org/ clients may have personally expe-
Leaders Summit workshops.htm October rienced violence. They may have
New York, NY been forcibly displaced, had rela-
www.unglobalcompact. tives and friends harmed, or had
14 July 9 – 11 October
org/newsandevents/2010_ their social and/or cultural identi-
Annual Meeting: 2010 Annual Meetings of ties shattered. As such, it is impor-
Leaders_Summit/index.html Cross-Operations the International Monetary tant for evaluators to manage inter-
Washington, DC Fund and the World Bank actions with clients with the utmost
25 – 27 June www.insidengo.org/ Group care and sensitivity. The value and
36th Annual G8 Summit workshops.htm Washington, DC use of information must be judged
Huntsville, Ontario www.imf.org/external/am/ against the difficulty of recounting
www.canada-g8-summit. 15 – 16 July index.htm traumatic experiences. Non-local
com/ Annual Meeting: evaluators, in particular, should
Human Resources 17 October receive training in the local context
26 – 27 June Washington, DC International Day so they can understand how to
conduct M&E activities while being
Annual G20 Summit www.insidengo.org/ for the Eradication
sensitive to respondents affected by
Toronto, Ontario workshops.htm of Poverty trauma. Exposed to such extreme
www.g20.org www.un.org/esa/socdev/ experiences and perhaps having
18 – 23 July social/intldays/IntlDay/index. directly witnessed violence, it is not
28 June – 2 July XVIII International html unheard of for members of evalu-
ECOSOC High-level AIDS Conference ation teams to experience traumatic
Meeting (Annual Vienna, Austria November stress disorders themselves. If this
Ministerial Review) www.aids2010.org/ is anticipated, training and counsel-
Development Cooperation 17 – 19 November ing should also be offered to team
Forum 19 – 20 July members before data collection
Sixth World Conference on
begins. MD
New York, NY Clean Energy Ministerial the Promotion of Mental
http://www.un.org/en/ Washington, D.C. Health Questions and comments can
ecosoc/newfunct/amr2010. www.cleanenergyministerial. Washington, DC be sent to the authors at sruddick@
shtml org/ www.wmhconf2010.hhd.org meda.org and lkaterberg@meda.org.

July 2010 MONDAY DEVELOPMENTS 29


Jobs
Are you looking to hire experienced
development and humanitarian
professionals? The candidates
you’re looking for read Monday
Developments! Send your classified
position announcements or display
advertisements to Katie Delaney at
publications@interaction.org

creating a new state that operates based on the well-being of all the
people, the rule of law, social justice and respect for human rights.
• Break with economic dependency. An economic model must
be created and instituted that stimulates national production. It
must have at its core not speculation or excessive accumulation of
wealth, but instead the well-being of the people and recovery of
forestry resources. It must prioritize agriculture and agro-industry
that meets food needs (including rice) and promote the country’s
huge renewable energy resources.
• Break with the excessive centralization of power and public
services. The focus should be on the decentralization of decision-
making, provision of services and access to resources, and on
reinforcing the capacities of local government and civil society
organizations.
• Break with the current land ownership relations. This requires
reorganizing physical spaces in towns and villages, and thorough
agrarian and urban reform to resolve the housing needs of the
homeless, create public spaces and control urban sprawl.

The plan must also include quality education for all children, promote
the speaking of Kreyol by the entire population without distinction or
discrimination as part of Haiti’s cultural pride, and raise awareness of
environmental protection and disaster prevention. It must include a
re-organization of the health system, with hospitals established in all
of the regions, a recognition of traditional medicine and particular
attention to women’s health. Also required are a system of citizenship
that accords the same rights to all adults and children regardless of their
birth circumstances, and a legal system that facilitates justice for all and
fights corruption. Haitian social movements are already mobilizing to
address these challenges and strategies for an alternative development. 
In the PBS series “The Quake,” which examines prospects for real,
Haiti sustainable change in Haiti, Dr. Paul Farmer, co-founder of Partners
continued from page 20 In Health, points to the “opportunity to rethink how aid works and
how we, the most powerful country in this part of the world, can work
about offering scholarships, not sending in arrogant and patronizing with our longstanding neighbor. A critical starting point is to end the
consultants. It is about sending doctors, not soldiers.” (http://www. popular convention of reflexively using the phrase “Haiti, the poorest
normangirvan.info/wp-content/uploads/2010/01/girvan-solidarity- country in the Western Hemisphere.” Haiti’s greatest resource is the
with-haiti1.pdf) conquering spirit of its people and its culture of survival, so dramatically
The Haiti Support Group, a British solidarity organization support- displayed in their continuing post-earthquake struggle for survival.
ing the Haitian people’s struggle for participatory democracy, human This is the wealth that will fund its long-overdue triumph. Well-thought
rights and equitable development (http://www.haitisupport.gn.apc. out assistance in helping the Haitian people build a new society that
org) has suggested some guiding principles for an alternative action caters to the needs of all would be a start in repaying the debt that the
plan for a new model of prosperity. This course of action stays true world owes to Haiti. It would also be a chance to say, in the words of
to Haiti’s proud history of struggle and rebellion against servitude by David Rudder, the Trinidadian calypsonian, “Haiti, I’m sorry.” MD
calling for a break from the past patterns of oppression and exclusion:
• Break with exclusion. Traditionally excluded groups such as Dr. James-Sebro also authored the InterAction report “Revealing the
women, peasant farmers, youth and artisans must participate. Power of Gender Mainstreaming: Enhancing Development Effectiveness
This will require undoing current oppressive state structures and of Non-governmental Organizations in Africa.”

30 MONDAY DEVELOPMENTS July 2010


Jo b O p e n i n g s Director of Staff
Security
Arlington,VA

Chief of Program
Development
Arlington,VA

Haiti Country
Director
Port au Prince,
Haiti

AVIPA Provincial
Director
Afghanistan

Deputy Chief of
Party–Roads, SPR
Kabul, Afghanistan

Deputy Chief of
Party–Finance, SPR
Kabul, Afghanistan

1621 North Kent Street For more information,


Fourth Floor contact Christine
Arlington,VA 22209 Dalpino at 703.248.0161
P: 703.248.0161 or visit www.ird.org
F: 703.248.0194 www.ird.org and click on “careers.”
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