Sandvik QH Blue Faults

QH Warning Codes (Blue) V1.10 On

Code 1
Description Main Conveyor Speed Low
Criteria Main conveyor speed is less than Main Conveyor Speed Warning Set
Point

Action Feeder stopped

Troubleshooting Ensure belt speed is above the set point

Ensure speed wheel signal is being received by controller,
investigate speed wheel circuit

Code 2
Description Fines Conveyor Speed Low
Criteria Fines conveyor speed is less than Fines Conveyor Speed Warning Set
Point

Action Feeder Stopped

Troubleshooting Ensure belt speed is above the set point

Ensure speed wheel signal is being received by controller,
investigate speed wheel circuit

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 Sandvik QH Blue Faults

Code 3
Description Re-Circ Conveyor Speed Low
Criteria Re-Circ conveyor speed is less than Re-Circ Conveyor Speed Warning
Set Point

Action Feeder Stopped

Troubleshooting Ensure belt speed is above the set point

Ensure speed wheel signal is being received by controller,
investigate speed wheel circuit

Code 4
Description Stock Conveyor Speed Low
Criteria Stock conveyor speed is less than Stock Conveyor Speed Warning Set
Point

Action Feeder Stopped

Troubleshooting Ensure belt speed is above the set point

Ensure speed wheel signal is being received by controller,
investigate speed wheel circuit

Code 5
Description Transfer Conveyor Pressure High
Fault Criteria Transfer conveyor pressure is greater than Cross Conveyor High Pressure
Warning set point

Action Feeder Stopped

Troubleshooting Ensure pressure is below set point

Investigate pressure sensor circuit

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 Sandvik QH Blue Faults

Code 6
Description Main Conveyor Pull Stop
Criteria Main conveyor pull stop signal is low

Action Main conveyor and feeder stopped

Troubleshooting Ensure pull stop is reset,

Investigate pull stop circuit, ensure input to controller is high

Code 7
Description Fines Conveyor Pull Stop
Criteria Fines conveyor pull stop signal is low

Action Fines conveyor and feeder stopped ( Re-Circ system stopped)

Troubleshooting Ensure pull stop is reset,

Investigate pull stop circuit, ensure input to controller is high

Code 8
Description Re-Circ Conveyor Pull Stop
Criteria Re-Circ conveyor pull stop signal is low

Action Re-Circ conveyor and feeder stopped (Re-Circ system stopped)

Troubleshooting Ensure pull stop is reset,

Investigate pull stop circuit, ensure input to controller is hig

Code 9
Description Stock Conveyor Pull Stop
Criteria Stock conveyor pull stop signal is low

Action Stock conveyor and feeder stopped (Re-Circ system stopped)

Troubleshooting Ensure pull stop is reset,

Investigate pull stop circuit, ensure input to controller is high

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 Sandvik QH Blue Faults

Code 10
Description Hydraulic Oil Temperature High
Fault Criteria Hydraulic oil temperature is above the warning level

Action Feeder Stopped

Troubleshooting Ensure Oil Temperature is lower than the warning level

Investigate oil temperature circuit,
check sensor impedance,
check 5v supply to sensor

Code 11
Description N/A
Criteria
Action
Troubleshooting
Code 12
Description Radio Joy Stick Fault
Criteria Joystick fault message received from radio received

Action Prevents radio tracking / Radio functions

Troubleshooting Ensure radio transmitter battery is charged,

Ensure radio transmitter is in serviceable condition

Code 13
Description Radio Unavailable
Criteria No valid CAN messages received from radio receiver

Action Prevents radio tracking / Radio functions

Troubleshooting Ensure receiver is powered and connected

Investigate CAN connection

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 Sandvik QH Blue Faults

Code 14
Description No Radio Signal
Criteria Low radio signal message received from radio receiver

Action Prevents radio tracking / Radio functions

Troubleshooting Ensure radio battery is charged

Ensure handset is live indicated by flashing green led
Ensure antenna is connected and in good condition

Code 15
Description Manual Handset Fault
Criteria Forward / Reverse signals form tracking handset out of range

Action Prevents manual tracking

Troubleshooting Ensure signals are correct,

Investigate tracking handset circuit

Code 16
Description N/A
Criteria
Action
Troubleshooting
Code 17
Description N/A
Criteria
Action
Troubleshooting
Code 18
Description Fuel Level Low Warning
Criteria Fuel level is less than the Fuel level warning set point

Action Feeder stopped

Troubleshooting Ensure fuel level is above the set point,

Investigate the fuel level sensor circuit

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 Sandvik QH Blue Faults

Code 19
Description Crusher Slippage Warning
Criteria Difference between crusher pulley speed and engine speed is greater
than Crusher Drive Belt Slippage Warning Limit set point

Action Feeder stopped

Troubleshooting Ensure crusher speed is stable

Investigate crusher speed sensor circuit

Code 20
Description Metal detected in feed conveyor
Criteria Signal from metal detector is low

Action Feeder Stopped

Troubleshooting Investigate Metal detector circuit, ensure input is high

Code 21
Description Node 3 Unavailable
Criteria No CAN communication from node 3

Action Auto Stop

Troubleshooting Ensure power and communication to node 3

Investigate CAN connections / circuit

Code 22
Description N/A
Criteria
Action
Troubleshooting
Code 23
Description Left Track Valve Fault

Criteria Error feedback input from left track valve is high

Action Engine ECU power off

Troubleshooting Investigate track valve, Note: red led indicates fault

investigate track valve circuit

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 Sandvik QH Blue Faults

Code 24
Description Right Track Valve Fault
Criteria Error feedback input from right track valve is high

Action Engine ECU power off

Troubleshooting Investigate track valve, Note: red led indicates fault

investigate track valve circuit

Code 25
Description N/A
Criteria
Action
Troubleshooting
Code 26
Description N/A
Criteria
Action
Troubleshooting
Code 27
Description Unable to Calibrate Bottom Position

Criteria Sensor signal out of range during new metal calibration

Action Calibration Aborted

Troubleshooting Investigate sensor signal / circuit

Code 28
Description N/A
Criteria
Action
Troubleshooting
Code 29
Description Lubrication Oil Temperature High

Criteria Oil temperature is greater than temperature warning value

Action Feeder stopped

Troubleshooting Ensure temperature is lower than value

Investigate temperature sensor circuit

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 Sandvik QH Blue Faults

Code 30
Description N/A
Criteria
Action
Troubleshooting
Code 31
Description Hydroset pressure sensor Unavailable

Criteria Input from pressure transducer is greater than 5.4v or less than 0.5 volts

Action Automatic shutdown in machine mode

Troubleshooting Investigate pressure transducer circuit, ensure voltage signal is in range

Code 32
Description N/A
Criteria
Action
Troubleshooting
Code 33
Description N/A
Criteria
Action
Troubleshooting
Code 34
Description High Clutch Temperature

Criteria Clutch oil tank temperature signal is greater than Clutch oil temperature
warning Set point

Action Feeder Stopped

Troubleshooting Ensure temperature is lower than set point

Investigate temperature sensor circuit

Code 35
Description Clutch Pressure Low
Criteria Clutch pressure is below Clutch Low Pressure Set point

Action Auto Stop (Engine running)

Troubleshooting Ensure clutch pressure is above set point

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 Sandvik QH Blue Faults

Code 36
Description N/A
Criteria
Action
Troubleshooting
Code 37
Description N/A
Criteria
Action
Troubleshooting
Code 38
Description Css Lower Output Unavailable

Criteria CSS lower output is open / short circuit

Action Auto shutdown

Troubleshooting Investigate CSS lower circuit

Code 39
Description Css Raise Output Unavailable
Criteria CSS raise output is open / short circuit

Action Auto shutdown

Troubleshooting Investigate CSS raise circuit

Code 40
Description Lubrication Pump Output Unavailable
Criteria Lubrication pump output is open / short circuit

Action Auto shutdown

Troubleshooting Investigate lubrication pump output

Code 41
Description Hydraulic Cooler Output Unavailable
Criteria output is open / short circuit

Action Auto shutdown

Troubleshooting Investigate hydraulic cooler output

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 Sandvik QH Blue Faults

Code 42
Description Main Conveyor Output Unavailable
Criteria output is open / short circuit

Action Auto shutdown

Troubleshooting Investigate main conveyor output

Code 43
Description Auto Calibrate Crusher
Criteria Auto Calibration is required

Action Feeder is inhibited

Troubleshooting Auto calibrate the crusher

Code 44
Description High Engine Load
Criteria Engine load is above High engine load feeder off set point

Action Feeder stopped

Troubleshooting Ensure engine load remains below the set point

Code 45
Description N/A
Criteria
Action
Troubleshooting
Code 46
Description High Soot Load

Criteria DPF soot load is above the Soot load warning set point

Action Feeder stopped

Troubleshooting Ensure soot load is below the warning level,

Investigate other active engine alarms that may prevent regeneration,
Consult CAT

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 Sandvik QH Blue Faults

Code 47
Description Tail Conveyor Material Level High
Criteria Main conveyor level sensor signal is below the desired level

Action Feeder stopped

Troubleshooting Ensure level of material is below set point,

Investigate main conveyor level sensor circuit

Code 48
Description Engine Over Cranked
Criteria Engine crank on for greater than 25s without engine start

Action Engine crank inhibited

Troubleshooting Investigate failure to start engine

Code 49
Description N/A
Criteria
Action
Troubleshooting
Code 50
Description Unable to set engine speed

Criteria Engine rpm not responding to speed demand

Action Auto stop

Troubleshooting Investigate communication with engine

Investigate engine

Code 51
Description Clutch oil temperature sensor unavailable
Criteria Signal from clutch temperature sensor is out of range

Action Auto stop

Troubleshooting Investigate clutch oil temperature sensor

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 Sandvik QH Blue Faults

Code 52
Description Crusher Operating Load High
Criteria Css open output is on with no reduction in engine load

Action Feeder stop

Troubleshooting Investigate Css lower circuit

Ensure Css can raise and lower correctly

Code 53
Description Engine air filter blockage warning
Criteria Air filter restriction input is high

Action Feeder stopped

Troubleshooting Ensure air filter restriction input is low

Ensure switch is reset
Code 54
Description Auto Lubrication Level Low
Criteria Auto lubrication level input is high

Action Feeder stopped

Troubleshooting Ensure level is above minimum

Ensure Input is low / investigate auto lubrication circuit

Code 55
Description Auto lubrication Pressure High
Criteria Auto lubrication pressure input is high

Action Feeder stopped

Troubleshooting Ensure auto lubrication pressure switch is open

Investigate pressure switch circuit

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