Rachel Vissers

1734 Pebblestone Rd, Courtice, ON L1E 2L5 (905) 441-1804

rachelvissers@hotmail.com
EDUCATION
Office Administration Health Services, Durham College, Whitby, ON 2016 Present
Level C Standard First Aid/CPR, Heart 2 Heart, Toronto, ON 2016
English & Grammar TEFL/TESL Certification, Oxford Seminars, Oshawa, ON 2009

PROFESSIONAL QUALIFICATIONS
Exceptional communication skills and experience working with diverse clientele
Ability to understand and follow instructions and procedures
Strong computer and data entry skills with an average typing speed of 50 WPM
Office administrative experience requiring the need for attention to detail
Energetic, creative, and well organized
Effective team working skills with the ability to work well under pressure

PROFESSIONAL EXPERIENCE
English Teacher 2011 - 2013
Shengda Economics, Trade & Management College of Zhengzhou
Engaged students using activities designed for maximum interaction
Created lesson plans and coordinated activities to create learning interest
Implemented a diverse curriculum to meet the needs of each student and their different
learning styles and abilities

English Teacher 2009 - 2011

Huanggang Polytechnic College
Effectively altered lessons to accommodate English language learners

Encouraged students to develop a positive attitude

Incorporated techniques and activities that enabled students to have a unique and meaningful
learning experience

Customer Care Representative 2007 - 2009

Minacs
Acted as an inbound service representative for OnStar customers
Handled directory assistance, emergency services, and roadside support
Excellent written, verbal, and active listening skills
Maintained current knowledge of changes, policies, and procedures
Ability to research and analyze data effectively

Aptitude to multitask in a fast-paced environment while maintaining an emphasis on quality

EMPLOYMENT HISTORY
Halibut House, Oshawa, ON - Server 2016 - Present
Johnnys Restaurant, Oshawa, ON - Server 2014 - 2016
Wimpys Diner, Oshawa, ON - Server 2013 - 2016

References available upon request