CITY OF COLUMBIA, MO
EMPLOYEE PERFORMANCE EVALUATION FORM
‘The performance evaluation forms are located on the intranet at www.columbia,mo.gov . They are.
dynamic forms that can be typed on the computer then printed, Please remember to save the form:
to your computer before you fill it out. Once the form is completed, please forward through your:
department tothe Human Resources Department
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Employee Name | W, C. Weltkemper —
Department | Public Works
Job Title | Sewer Maintenance Superintendent
Date | 10/3/2010
‘This performance evaluation covers the perlod DATE through DATE. The categories below provide
criteria for the performance rating found in the sections below, When rating an evaluation, please
select the closest match to the definition provided.
EXCEEDS EXPECTATIONS (EE): Performance consistently exceeds the requirements of the position,
Performance is of an unusually high quality.
MEETS EXPECTATIONS (ME): Performance completely meets the expectations of the position.
Indicates that all assignments and objectives have been met. All core competencies were
performed according to the requirements of the position.
NEEDS FURTHER DEVELOPMENT (ND): Performance either does not meet or partially meets some
but not all expectations. Further improvement is requlred for successful performance of the area in
question.
IMPROVEMENT EXPECTED (IE): Performance does not meet most expectations. If the employee
does not improve before the follow up review, employment may be terminated.CITYWIDE COMPETENCIES
EE: Exceeds Expectations. ME: Meets Expectations ND: Needs Further Development. IE: Improvement Expected
FE
ME
ND
IE
ATTENDANCE: Regular in attendance; use of leave and notification of
such is acceptable; not often absent
PUNCTUALITY: Prompt and timely; not often late.
ABILITY TO WORK WITH OTHERS: Has good working relationships with
other City employees; helpful, polite, and courteous.
FOLLOWS INSTRUCTIONS: Follows oral and written instructions well;
does not have difficulty understanding new procedures.
ATTITUDE: Good attitude and interest in work; does not complain
excessively; provides positive suggestions or ideas.
FOLLOWS RULES: Follows City and departmental rules and policies
with regularity; does not break or bend rules to sult own needs.
PERSONAL APPEARANCE: Maintains appropriate appearance,
cleanliness, and personal hygiene.
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‘SUPERVISOR COMMENTS: | Attendance: Bill always provides proper notice for vacation,
sick leave is very seldom used,
g00d leader.
in advance of his start time, at his own preference.
Punctuality: Bill is almost always at his work site, working, well
Attitude: Bill has a very good attitude, never complains and
has been very eager to provide information and suggestions.
He appears to care about the image of the utility and is a veryDEPARTMENTWIDE COMPETENCIES ~ PUBLIC WORKS
EE: Exceeds Expectations ME: Meets Expectations. ND: Needs Further Development +E: Improvement Expected
ME
EE
ND | IE
"ACCOUNTABILITY: Maintains responsibilly for personal actions, behaviors, and
decisions.
ADAPTABILITY: Demonstrates flexibility and ability to adapt behaviors to meet
department needs.
CROSS-TRAINING: Demonstrates ability to perform duties within or across
divisions that are appropriate to position level.
CUSTOMER SERVICE: Demonstrates ability to provide good customer service;
deals well with customers, both internal and external.
ETHICS: Models ethical behavior, inoluding respect, integrity, and confidentiality.
INDEPENDENCE: Demonstrates abilty to work effectively and efficiently without
constant supervision.
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LEADERSHIP: Demonstrates leadership skis; provides guidance and direction
appropriately.
‘SAFETY CONSCIOUSNESS: Demonstrates awareness of and commitment to
safely and models safe behavior.
‘TEAMWORK: Demonstrates ability to work cooperatively to accomplish shared
goals.
‘TECHNICAL KNOWLEDGE: Demonstrates technical knowledge related to public
works at a level appropriate to the position; demonstrates ability to effectively
and efficiently operate appropriate equipment.
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TIME MANAGEMENT: Demonstrates ability to appropriately prioritize work
assignments and to complete duties in the assigned timeframe,
WORK ETHIC: Models postive work ethie, including dligence and commitment to} 54
the success of the department.
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‘SUPERVISOR COMMENTS:
has been exceptional.
Adaptability: In addition to what is listed in the guidelines,
Bill has adjusted to a significant change with his first
change in supervisor in 34 years. To date his performance
Bill provides very good customer service. He is alwayswilling to meet with customers that are experiencing
problems with their sewer service and recommend
suggestions to eliminate the problems.
Ethics: Bill definitely exceeds the ME as defined in the
Quide for this category.
Independence: Bill requires littl, if any, supervision to
properly deploy his staff to provide excellent maintenance
of the collection system. Bill has 35 years of experience
and can be counted on to determine and schedule work
assignments based on service calls recelved and finding of
field personnel. The performance of the line maintenance
section Is very comendable and can be partially attributed
to Bill's ability to make independent decisions.
Leadership: Bill has lead the line maintenance section for
approximately 34 years and is a proven leader. Observing
his staff it has been easy to determine that his staff look to
him for guidance and respect him. It is evident that he
motivates his staff to perform to the best of their abilities
and he promotes responsibility among his staff.
Safety: Bill developed the Utility's confined space entryprogram, continues to review and update it on a regular
basis and provides training to the utilly staff and other
division's staff.
Teamwork: Bill is always willing to work with others to
improve operations of the utility and to work with other
divisions to provide requested assistance.
Technical Knowledge: Bill has 35 years experience with
the Sewer Utility, The technical knowledge he has gained
during this time has proven to be a very valuable assest.
He continually does research to expand his knowledge
base.
Work Ethics: Bill meets all the qualifications for EE listed in
the guidelines for this category and often provides
suggestions for improving the operations of the division.JOB-SPECIFIC COMPETENCIES ~- SEWER MAINTENANCE SUPERINTENDENT
EE: Exceeds Expectations ME: Meets Expectations ND: Needs Further Development
EE
ME,
ND
IE
mprovement Expected
N/A
Plans, organizes, prioritizes, schedules, assigns, and evaluates the
work of subordinate supervisors over various orews of Equipment
‘Operators and Maintenance Assistants; provides training and
counseling,
Drives to various sites to evaluate and assist crews engaged in
‘maintenance, repair and internal inspection of sewer lines.
Prepares annual budget for activities supervised; controls the
expenditure of budgeted funds; maintains general inventory of
‘materials and supplies.
Maintains records and prepares reports related to the work;
investigates and prepares incident reports, insurance documents for
liability claims, injuries and vehicle or equipment accidents; prepares
various sewer related Notice of Violation tetters and follow-up
correspondence for Director's signature. Ensures that wastewater
bypasses are reported to MDNR within 24 hours of ocourrence by
telephone and in writing within five days of occurrence; identifies
‘sewers for annual sewer rehabilitation contract; prepares reports
detailing findings of TV inspections of new sewer construction
projects; assures work Is completed according to proper standards.
Analyzes and evaluates maintenance functions; initiates or
recommends new or improved practices.
Assures that proper safety standards and precautions are followed;
develops and organizes safety programs and other training for
supervisors and other employees, and partioipates on the wastewater
safety committee.
Investigates and takes appropriate action or makes recommendations
in response to citizen complaints or inquiries; initiates improvements
to eliminate continuing problems; provides assistance to contractors,
other utilities and the public.
‘Assures proper upkeep, repalr, and maintenance of all equipment;
determines when equipment should be rotated, traded or replaced;
prepares specifications for new equipment; requisitions materials and
‘equipment purchased; Keeps abreast of new developments in
materials, equipment and processes.
Uses personal computer for word processing, spreadsheets and
record-keeping system.
Conducts high-quality performance evaluations of subordinate
employees in a timely fashion.
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Oo‘SUPERVISOR COMMENTS:
T. Good planning and scheduling has resulted in the ine
maintenance section having a very high productivity level.
4. Bill's reports are accurate and completed well in advance of
due dates, There have been an extremely high number of wet
weather related $S0s this year and Bill has ensured that
proper notification to MDNR has been provided, in all
instances and, that all necessary reports were completed on
time. All routine record maintenance and reports were
completed on time even with this additional work.
5. Bill frequently recommends new practices to improve
operations including recommending collection system
improvements to myself and engineering staff that might
minimize problems. His knowledge of the collection system is,
very impressive.
6. The safety record of the line maintenance employees is,
excellent,
7. Bill provides very good customer service. He addresses
continuing problems and makes recommendations to
engineering staff for improvements to the system for
continuing problems which cannot be eliminated without
significant redesign of portions of the collection system.
8. All sewer maintenance equipment is very well maintained.
Bill prepared the specifications for the new CCTV inspection
vehicle that is being purchased this fiscal year.
9. Bill and his staff provide high quality reviews of personnel.GOALS
EE: Exceeds Expectations, 4 points ME: Meets Expectations, 3 points
ND: Needs Further Development, 2 points IE: Improvement Expected, 1 points
2010 Goals SCORE
‘Annually review, update and maintain the Sewer Maintenance
Operations Manual, Confined Space Program, and the wt
Trenching/Shoring Program. oe ae
Quantifiable goal:
a. Achieve preventive maintenance service level to maintain
public sewer emergency calls to 10% to 15% of the total number
of service requests received. > Dirty aurmrrtyy ~ G_ 1 |
Quantitable goa ‘gas 25%, Sees ice |
b. Sewer Jet cleaning total footage = 1,700,000 linear
feet/year
Quantifiable goat 1,252, 9°? lf
. Television inspection of mains = 190,000 linear feot/year
Quantifiable goal: 181, 800 NP
d. Sewer line repair/replacement = 450 linear feet/year ia
Specific FY10 goa: /B2 Ud
For 2010, pursue the IT Department to evaluate/secure ae
computer data base systems to store all written sewer
maintenance work performed as well as miscellaneous
information entered and retrieved by manhole number segment.
All sources should be evaluated including the HTE work order
module, existing City mapping GIS data base, any other internal
capability, as well as outside vendors. The data base system
must be compatible with existing City software, including Granite
for TV inspection.
See attached sheet Co
supersize evalurtion of Hace gous‘The previous sheet has the 2010 GOALS that were established by Bill’s previous supervisor and
as scored by Bill in his self evaluation. I have the following comments and seores on these
goals:
Safety programs - Complete ME
Quantifiable goats
a, This goal is really not attainable. This year is a very good example of why this is not a
reliable measure. The heavy rains resulted in many wet weather related sewer bypasses
including wastewater backing up in basements causing many emergency calls. These
calls are to be expected due to the rains, This is not a variable that Bill can control or
manipulate to achieve the stated goal. I would disagree with Bill's rating of IE and
would instead give him a ME due to the circumstances.
b, The 1,700,000 feet of sewer main to be cleaned has never been accomplished in the
utility’s history. 1,690,570 feet of main was cleaned in 2009 and the next previous high
was 944,065 feet in 1975. Again, the heavy rains and the large number of wet weather
sewer bypasses that occurred caused the need for crews to-clean up the bypasses instead
of performing normal maintenance operations. I do not agree with Bills rating of IE and
would again go to ME as I feel the numerical value was set unreasonably high,
Same comments for CCTV inspection as for cleaning in item b. above.
Sewer line repair and replacement is performed as necessary. A large portion of
structural main repair/replacement is now performed using cast in place pipe techniques.
Sewer mains are only exeavated and repaired/replaced as needed. if it was only
necessary to repair/replace 180 feet of sewer main then T consider that to be an indication
that proper maintenance and CIPP work is being performed. Bill could have
unnecessarily replaced 450 feet of main just because it could be done and to meet this
goal. Bill has much better judgment than that and I disagree with his rating of IE and
would again give and ME,
ae
Computer data base system goal
My understanding is that this was bid once before and IT rejected all bids. Additionally, this
is something IT, various PW divisions and other City departments need to work on and agree
‘on the best data base system for the City. Talso understand the funding has been rolled over
form 09 to 10 and may be rolled over again to 11. I do not disagree with the ND rating but
do think itis outside of Bill’s control at this point and do not think that should reflect
negatively on his performance individually,GOALS
EE: Exceeds Expectations, 4 points ME: Meets Expectations, 3 points
ND: Needs Further Development, 2 points IE: Improvement Expected, 4 points
AIL
SCORE
Review and update the Sewer Maintenance Operations Manual,
Confined Space Program and the Trenching/Shoring Program at
least once per year.
Work with engineering and other City staff in the development
and inplementation of the proposed inflow and infiltration
reduction program.
Continue to schedule routine cleaning and inspection of sewer
mains in such a manner that the 5 and 10 year frequency goals
are maintained.
Continue to provide excellent customer service.
Continue to share your knowledge and experience with other
staff members so that it may be utilized to the maximum.‘SUPERVISOR COMMENTS:SUPERVISOR COMMENTS AND SIGNATURE
‘SUPERVISOR COMMENTS:
Thave only worked with Bill since May, during this short time |
have been very impressed by his knowledge and ability to
effectively manage the line maintenance section of the utility.
Bill has been wonderful to work with and has always been
willing to work with me. He has provided me with a great
amount of insight on line maintenance and general history of
the utility. His willingness to share his knowledge and
experiences and to share his opinions and thoughts on
improvement to operations have been very much appreciated.
He has helped me tremendously in my new position and is a
big assest to the utility.
‘SUPERVISOR SIGNATURE: [~~ ) 7 [
DATE:
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EMPLOYEE COMMENTS AND SIGNATURE
Agree With The Content of This Evaluation
| Disagree With The Content of This Evaluation
EMPLOYEE COMMENTS:
10EMPLOYEE SIGNATURE:
DA
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