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SAP AG
Phase III Fulfillment CASE STUDY
Table of Contents
General Notes and Cautions........................................................................................................1
Part III.1 Enterprise Structure...................................................................................................3
Part III.2 Rules and Parameters..............................................................................................16
Part III.3 Master Data.............................................................................................................. 24
Part III.4 Process Execution....................................................................................................29
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Attributes: At times, certain attributes or fields may not appear to have the name of them in front of the
user. To display the full name of the attribute or field, simply click within the field and then press the F1
key. This will bring up not only the title of the field, but it will bring up the full description of it to read.
The ## Symbol: When working with other classmates at the same time, you will be assigned your own
unique identifier which is called the ## Symbol or the Pound Pound Symbol. This will be your
identifier and is ASSIGNED FOR YOUR OWN USE ONLY!!! Please be cautious about other classmates
attempting to use your identifier whether it is on purpose or not and if you suspect other classmates using
it, inform your professor immediately so that fixes can be made accordingly. For example, if Ashley has
an identifier of 09, Ashleys company code will be US09.
The Search Tool: At times in this document, the instructions will ask you to search for something to put
in a field. When it does this, simply click on the field itself and click on the icon to the right of it (it looks
like a white square). Clicking on it will bring up another window and you will search from there. You
may also search other field by clicking on the downward arrow that may be on the left or right of the
field. It will bring up a drop down menu that will have options to choose from and click.
Where do I start? : There are three ways to proceed within the SAP system: Using the SAP Easy
Access menu, using the SAP Menu Bar, and using the SAP Customizing Implementation Guide
menu. All three of these are explained below:
1. The SAP Easy Access menu appears when you start a new session.
2. The SAP Menu Bar also appears when you start a new session at the very top of the screen.
3. In the SAP Customizing Implementation Guide, there are two ways you may use to get here:
a. The first is to simply type SPRO in the transaction field at the top of the screen.
b. Proceed through the path to get there. The path consists of the following:
(In the main menu of SAP, click on the black arrows on the left of these names) SAP menu Tools
Customizing IMG Execute Project (double-click on Execute Project)
Saving: When the instructions to tell you to save data, always press the Enter key to validate. If there
are error(s) that occur, they must be corrected before continuing to the next task. You will find errors from
a transaction when there are red icons that appear in the message area. Messages that are yellow contain
warnings and not errors. At times, these must be fixed in order to move on. However, most of the time,
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they do not need to be fixed and you can simply enter through them. Green messages are obviously
showing that nothing went wrong with the transaction and that you may proceed to the next task.
Set Controlling Area Pop-Up: At times throughout this phase, there will be times when the system asks
you enter your controlling area to clarify which controlling area you are configuring for.
If this should happen, in the Set Controlling Area pop-up, enter the following information:
This will get you into the next screen where the instructions will then tell you what to do for the task.
Enter Chart of Accounts Pop-Up: At times throughout this phase, there will be times when the system
asks you enter your chart of accounts to clarify which chart of accounts you are configuring for.
If this should happen, in the Enter Chart of Accounts pop-up, enter the following information:
This will get you into the next screen where the instructions will then tell you what to do for the task.
Differences in Font: Throughout this phase you will see tables with different fonts used in the Data Value
column. The normal Times New Roman indicates you enter exactly what is typed out except for the ##
Symbol where you would put in your identifier. The italicized Times New Roman font indicates the data is
looked up or found.
Times New Roman Font that tells you the data that needs to be Times New Roman
(Italicized) looked up. (Italicized)
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Table of Contents
III.1.1: Define Sales Organization................................................................................................4
III.1.2: Define Shipping Point.......................................................................................................6
III.1.3: Assign Sales Organization to Comp. Code.......................................................................8
III.1.4: Assign Distribution Channel to Sales Org.........................................................................9
III.1.5: Assign Division to Sales Organization.............................................................................10
III.1.6: Set Up Sales Area........................................................................................................... 11
III.1.7: Assign SO Distribution Channel Plant.......................................................................12
III.1.8: Assign Sales Area to Credit Control Area........................................................................13
III.1.9: Assign Business Area to Plant and Div............................................................................14
III.1.10: Assign Shipping Point to Plant......................................................................................15
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GBI has two Sales Organizations within the US: US East (UE##) and US West (UW##).
Navigation: SAP Customizing Implementation Guide Enterprise Structure Definition Sales and
Distribution Define, copy, delete, check sales organization
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In the Change View Sales organizations: Overview screen, click on the icon.
In the New Entries: Details of Added Entries screen, enter the following information:
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In the New Entries: Details of Added Entries screen, enter the following information:
Click on (SAVE).
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In the Change View Shipping Points: Overview screen, click on the icon.
In the New Entries: Details of Added Entries screen, enter the following information:
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In the New Entries: Details of Added Entries screen, enter the following information:
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In the New Entries: Details of Added Entries screen, enter the following information:
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Click on (SAVE).
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Sales transactions eventually lead to financial transactions. This association provides the link between
revenue and other sales data, and the General Ledger of your Company Code. A Sales Organization
can be associated with one and only one Company Code.
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Click on (SAVE). You will receive a message that says Data was saved.
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If other students have not yet assigned their sales organizations to their company codes, you may get
a message Fill in all required entry fields with the empty company code fields highlighted. If you
receive this message, fill in the appropriate company code for your fellow students and let them know
of the task.
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A Distribution Channel is a channel through which materials or services reach the customer. A Sales
Organization can contain as many Distribution Channels as needed, and a Distribution Channel can be
valid for more than one Sales Organization.
Notice that both of GBIs US Sales Organizations (UE##, UW##) can sell through the Wholesale
Distribution Channel, however only the US West Sales Organization (UW##) can sell through the
Internet Distribution Channel.
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In the Change View Assignment Sales Organization: Overview screen, click on the
icon.
In the New Entries: Overview of Added Entries screen, enter the following information:
SOrg. DChl
Your US East(UE##) Wholesale (WH)
Your US West(UW##) Wholesale (WH)
Your US West(UW##) Internet (IN)
Click on (SAVE). You will receive a message that says Data was saved.
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A Division is an organizational unit that consolidates materials and services that have similar
characteristics. In general, a Division is similar to the concept of a firms product line. A Sales
Organization can contain as many Divisions as needed, and a Division can be valid for more than one
Sales Organization.
You will associate both the Bicycle and the Accessories Divisions to both of GBIs US Sales
Organizations (UE## and UW##). This indicates that both bikes and accessories can be sold in both
Sales Organizations.
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In the Change View Assignment Sales Organization Division screen, click on the
icon.
In the New Entries: Overview of Added Entries screen, enter the following information:
SOrg. Dv
Your US East(UE##) Accessories (AS)
Your US East(UE##) Bicycles (BI)
Your US West(UW##) Accessories (AS)
Your US West(UW##) Bicycles (BI)
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Click on (SAVE). You will receive a message that says Data was saved.
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Sales Area is a key concept in the Quote-to-Cash business process. A valid Sales Area is required to
create a Customer or to enter any sales transaction (Sales Order, Return Order, etc.) within your
Company Code.
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In the New Entries: Overview of Added Entries screen, enter the following information:
SOrg. DChl Dv
Your US East(UE##) Wholesale (WH) Accessories (AS)
Your US East(UE##) Wholesale (WH) Bicycles (BI)
Your US West(UW##) Internet (IN) Accessories (AS)
Your US West (UW##) Internet (IN) Bicycles (BI)
Your US West (UW##) Wholesale (WH) Accessories (AS)
Your US West (UW##) Wholesale (WH) Bicycles (BI)
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Click on (SAVE). You will receive a message that says Data was saved.
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In the Quote-to-Cash business process, customer orders are shipped from a delivering plant. Thus
each combination of Sales Organization and Distribution Channel must be associated with a valid
Plant.
For example, you will set up your Miami DC (MI##) as the delivering plant for GBIs wholesale
orders from their US East Sales Organization.
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In the New Entries: Overview of Added Entries screen, enter the following information:
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Click on (SAVE). You will receive a message that says Data was saved.
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In previous steps you created a Credit Control Area (GL##) and then associated that Credit Control
Area to your Company Code. Since a Company Code can be associated with many Credit Control
Areas, this step allows the flexibility to associate a Sales Area to a specific Credit Control Area.
Since your Company Code contains only one Credit Control Area (GL##), you will associate each of
your Sales Areas to that Credit Control Area.
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Click on (SAVE). You will receive a message that says Data was saved.
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In the New Entries: Overview of Added Entries screen, enter the following information:
Plnt Dv BusA
Your Plant Dallas (DL##) Accessories (AS) Your Bikes (BI##)
Your Plant Dallas (DL##) Bicycles (BI) Your Bikes (BI##)
Your DC Miami (MI##) Accessories (AS) Your Bikes (BI##)
Your DC Miami (MI##) Bicycles (BI) Your Bikes (BI##)
Your DC San Diego (SD##) Accessories (AS) Your Bikes (BI##)
Your DC San Diego (SD##) Bicycles (BI) Your Bikes (BI##)
Click on (SAVE). You will receive a message that says Data was saved.
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Shipping transactions can only take place at a location where materials are stored. Therefore it is
important to define an appropriate Shipping Point to each Plant.
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Click on (ASSIGN).
In the Shipping Points -> Plants: Choose Shipping Point pop-up, enter the following information:
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Click on (ASSIGN).
In the Shipping Points -> Plants: Choose Shipping Point pop-up, enter the following information:
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Click on (ASSIGN).
In the Shipping Points -> Plants: Choose Shipping Point pop-up, enter the following information:
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Click on (SAVE). You will receive a message that says Data was saved.
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Table of Contents
III.2.1: Configure Automatic Postings.........................................................................................17
III.2.2: Assign SP with Loading Groups......................................................................................18
III.2.3: Assign G/L Revenue Accounts........................................................................................19
III.2.4: Define Pricing Procedure Determination.........................................................................22
III.2.5: Define Rules by Sales Area............................................................................................23
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For example, when Trading Goods are Shipped (Transaction Key = BSX) the offsetting posting
(GBB) will post to the Cost of Goods Sold General Ledger account.
Automatic Postings
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In the Maintain FI Configuration: Automatic Posting Rules screen, enter the following information:
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Click on (SAVE). You will receive a message that says Changes have been made.
In the Maintain FI Configuration: Posting Accounts screen, enter the following information:
Click on (SAVE). You will receive a message that says Changes have been made.
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Shipping conditions identify the general shipping strategy for material to a customer. The standard
shipping condition has already been defined in your SAP instance. Loading groups classify materials
based on the equipment required to load the goods. Cranes and handcarts have already been defined
as loading groups in your SAP instance.
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Points
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In the Change View Shipping Point Determination: Overview screen, click on the
icon.
In the New Entries: Overview of Added Entries screen, enter the following information:
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Click on (SAVE). You will receive a message that says Data was saved.
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For example, when Domestic Revenues (AAG = 01, ActKy = ERL) are Invoiced in the UE## Sales
Organization, the Revenue amounts post to the Sales Revenue General Ledger account, and Discounts
amounts will post to the Sales Discount General Ledger account.
Navigation: SAP Customizing Implementation Guide Sales and Distribution Basic Functions
Account Assignment/Costing Revenue Account Determination Assign G/L Accounts
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icon.
In the New Entries: Overview of Added Entries screen, enter the following information:
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G/L Account Identifies the general ledger account. Your Customer Service Revenue Settlement
(650100)
Click on (SAVE). You will receive a message that says Data was saved.
Click on (EXIT).
In the Change View Cust.Grp/Account Key: Overview screen, click on the icon.
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In the New Entries: Overview of Added Entries screen, enter the following information:
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Click on (SAVE). You will receive a message that says Data was saved.
Click on (EXIT).
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In the Change View Material Grp/Acct Key: Overview screen, click on the icon.
In the New Entries: Overview of Added Entries screen, enter the following information:
Click on (SAVE). You will receive a message that says Data was saved.
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Notice that you can specify the Pricing Procedure by Sales Document (DoPr) or by Customer (CuPP).
GBI, however, uses the same Pricing Procedure for all Sales Documents and for all Customers.
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Navigation: SAP Customizing Implementation Guide Sales and Distribution Basic Functions
Pricing Pricing Control Define And Assign Pricing Procedures
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In the New Entries: Overview of Added Entries screen, enter the following information:
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Click on (SAVE). You will receive a message that says Data was saved.
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Here you will define the characteristics by which GBI determines the correct Business Area. For each
of your six Sales Areas, you indicate that the Business Area is a function of the Plant and Division.
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Navigation: SAP Customizing Implementation Guide Sales and Distribution Basic Functions
Account Assignment/Costing Business Area Account Assignment Define Rules By Sales Area
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Your US West Wholesale Accessorie Business area determination from plant/division (T134G)
(UW##) (WH) s (AS) (1)
Your US West Wholesale Bicycles Business area determination from plant/division (T134G)
(UW##) (WH) (BI) (1)
Click on (SAVE). You will receive a message that says Data was saved.
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Table of Contents
III.3.1: Extend Material Master...................................................................................................25
III.3.2: Create Customer............................................................................................................ 27
III.3.3: Create Pricing Conditions...............................................................................................28
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SAP uses the create material transaction (rather than the change material transaction) to add
a view to an existing record in the material master.
The sales view in the material master is related to the Sales Organization and Distribution
Channel. You will need to identify each of these organizational elements when you prepare to
copy from Company Code US00.
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Industry sector The branch of industry to which the material is assigned. Retail
Copy fromMaterial Material whose data you want the system to copy. Elbow Pads
(EPAD1000)
Click on (ENTER).
In the Select View(s) pop-up, highlight the Sales: Sales Org. Data 1 row.
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You will receive a message that says The material already exists and will be extended.
In the Create Trading Goods EPAD10## screen, enter the following information:
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Click on (ENTER).
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You have just created the Sales view for your Elbow Pads in the steps above. Appendix E contains data
about all of the Trading Goods in GBI. Use the data in appendix E to create the following Trading Goods:
RHMT10##, RKIT10##, OHMT10##, and KPAD10##. Create each of the materials with the same views
you used above. You will use Appendix E again in later exercises to add more views the your trading
good materials.
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You will copy Customer 110000 from Company Code US00 to Company Code US##, renumber the
Customer as 110##, associate your Customer with a Sales Area, and specify the delivering plant
(MI##).
Navigation: SAP menu Logistics Sales and Distribution Master Data Business Partner
Customer Create Complete
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In the Create Customer: Company Code Data screen, click on the Sales Area Data icon.
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In the Create Customer: Sales Area Data screen, click on the Shipping tab.
Click on (ENTER).
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Click on (SAVE). You will receive a message that says Customer has been created.
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Navigation: SAP menu Logistics Sales and Distribution Master Data Conditions Create
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In the Create Condition Records: Overview screen, double-click on CnTy SOrg. DChl Material ReSt.
In the Create Condition Records: Fast Entry screen, enter the following information:
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Click on (SAVE). You will receive a message that says Condition records saved.
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Table of Contents
III.4.1: Create Sales Quotation...................................................................................................29
III.4.2: Create Sales Order......................................................................................................... 30
III.4.3: Create Outbound Delivery..............................................................................................31
III.4.4: Ship Materials................................................................................................................. 32
III.4.5: Create Invoice................................................................................................................. 33
III.4.6: Receive Payment............................................................................................................ 34
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You will create a Sales Quotation: a response to an inquiry from a customer. A quotation is a legally
binding agreement to sell a certain quantity of products, at a specified price, with a specified delivery
date.
Your customer (DC Bikes) has requested a quotation for the Trading Goods you created earlier: 20
Elbow Pads, 15 Road Helmets, 12 Repair Kits, 10 Off-Road Helmets, and 5 Knee pads all to arrive in
one month.
Navigation: SAP menu Logistics Sales and Distribution Sales Quotation Create
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Click on (ENTER).
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Click on (SAVE). You will receive a message that says Quotation has been saved.
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Upon receipt of a Purchase Order from the customer, you will create a Sales Order from the
previously created Sales Quotation. A Sales Order is a legal document issued by GBI to indicate
material, quantities, prices, and delivery date. GBIs Sales Organization accepts the Sales Order and
becomes responsible for fulfilling the contract with the customer.
Navigation: SAP menu Logistics Sales and Distribution Sales Order Create
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You have the option to search for your sales quotation number by your customer number.
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Click on (COPY).
In the Create Standard Order: Overview screen, enter the following information:
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Click on (SAVE). You will receive a message that says The default date is not copied.
Click on (ENTER).
You will receive a message that says Standard Order has been saved.
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You will prepare the material for shipment by creating an Outbound Delivery which contains the
Storage Locations from which the materials will be picked, and the Shipping Point to which the
material will be delivered for shipment to the customer.
Navigation: SAP menu Logistics Sales and Distribution Shipping and Transportation
Outbound Delivery Create Single Document With Reference to Sales Order
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Click on (ENTER).
In the Outbound Delivery Create: Overview screen, click on the Picking tab.
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Click on (SAVE). You will receive a message that says Outbound Delivery has been saved.
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You will ship the material to the customer by posting goods issue. Posting goods issue indicates a
change in the ownership of the goods and reduces inventory quantities and value at the GBI plant.
Navigation: SAP menu Logistics Sales and Distribution Shipping and Transportation
Outbound Delivery Change Single Document
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You will receive a message that says Outbound Delivery has been saved.
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You will create an invoice to send to your customer after having shipped the goods. Once the post
goods issue has been generated, you can bill your customer for the shipped goods. A bill is also known
as an invoice. It is a document that contains information about a transaction between a seller and a
buyer. An invoice will consist of significant information like the price and date of a purchase.
Navigation: SAP menu Logistics Sales and Distribution Billing Billing Document Create
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You will receive a message that says Document has been saved.
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Your customer has received the invoice and sent the payment. You will post the payment to GBIs
General Ledger (debit Bank and credit Accounts Receivable).
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Click on (ENTER). You will receive a message that says 1 items are selected.
In the Past Incoming Payments Process open items screen, click on the icon.
You will receive a message that says Document was posted in company code US##.