2/24/2017 HightimethatdatatakesprecedenceovergutfeelinginHR

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HightimethatdatatakesprecedenceovergutfeelinginHR TimesJobsSocialConnect
By TimesJobs.com on Jan 13, 2017 Comments

Anindustryveteranshareshisviewpointonhowdataled
businessdecisionreignsupreme

YazadDalal
AdvancedSearch
DecisionstakenabouttheHRdepartmentregardinghuman
resourcesareprimarilybasedonemotionsratherthanfacts,
whetherfacetofaceinterviews,feedbacksessionsorsimple Search AllCategories
daytodayinteractions.Thesesituationsgiverisetoa
situationwheregutfeelingtakesprecedenceoverdata. AllTags SUBMIT

Whilethismayhavesomepositiveoutcomes,butitalsomeansthatdecisionsareoftenmadewithouthavinga
completepictureofthestaffmemberinvolved.Factorssuchasjobperformance,trainingandevenprior
experienceneedtobegiventheweighttheydeserveduringthedecisionmakingprocess.
Pollyouropinion
Datadrivendecisions
Newdigitaltechnologyisrapidlychangingthissituation.Agrowingnumberoforganisationsareharnessing Doyouwanttogobacktoyourpreviousjob?
toolsthatallowthemtotakeamuchmoreanalyticalapproachtostaffmanagement. Yes,exitingmypreviousjobwasamistake

Thisnewapproachcentresonthecreationoftalentprofilesofeachstaffmemberassociatedwiththe
No,Iamhappywithmyrecentcareermove
organisation.Thoughasaconcept,itisverysimilartotraditionalHRpersonnelfiles,butthesedigitaldossiersgo
muchfurther.Theycontaineverythingfromeducationdetailsandpriorexperiencestosummariesofonthejob
Maybe,iftheyoffermebettermoney
training.
Notjustpastachievements,theprofilescanalsocontaininformationaboutanindividualsleadershipskills,their
Maybe,iftheyoffermebetterposition/profile
currentperformance,andhowwelltheyarerespectedbytheirmanagersandpeers.Suchdataprovidesamuch
clearerandholisticpictureofanindividualandtheirpresentpositionaswellasthefutureoftheemployeewithin
theorganisation. VOTE

Itsacaseofusingtheheartmorethanthehead
Onceinplace,stafftalentprofilescanbeusedtomap
outcareerprogressionandsuccessionpathsand NewsletterSubcription
ensureindividualsareinthebestpositiontoadd
maximumvaluetotheorganisation.Suchinsightswere EMail:
simplynotpossiblebeforethedigitaltoolsthat
underpintheprofilingsystemwereputinplace.

Theapproachissimilartothattakenbyorganisations SUBMIT
whenitcomestotheircustomers.Richprofilesare
createdbasedonknowledgeofpreviousinteractions
thatallowmuchmoretargetedattentionandimproved
servicelevels. GetAlertsfornewJobs
Keyword
Proactiveadvice
Inadditiontobeinganelectronicrepositoryforallrelevantinformationaboutstaffmembers,thesoftware
*Email
underpinningthetalentprofilesoffersawholerangeofotherfeatures.

Whenanindividualentersdetailsoftheircareeraspirations,thesystemcantracktheirprogressandmake FunctionalArea
proactivesuggestionsonextratrainingornewrolesforwhichtheyshouldconsiderapplying.Asmore
Selectupto3FunctionalArea
informationisenteredovertime,theprofileitselfbecomesarepositoryofalltheinformationabouttheemployee.
*Experience
Gettingfreshinformationintothetalentprofileismadeeasierbyopeningaccesstotheindividualsthemselves. Experience
RatherthanbeinglockedawayinanHRdepartmentfilingcabinet,theprofilescanbeaccessedbystaff Location
membersatanytime.Thisempowersemployeestotakecontroloftheircareersinaverytangibleway.

Iftalentprofilesaremanagedusingacloudbasedplatform,employeesgainfurtherbenefits.Theywillbeableto Submit
accessandinteractwiththeirprofilesfromwork,homeormobiledevice.Thiswillallowthemtobemuchmore
engagedwiththeircareerprogressionandwillgivethemtheclarityonthestepstheyneedtotaketoadvance
throughtheirorganisation.

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2/24/2017 HightimethatdatatakesprecedenceovergutfeelinginHR
Asofnow,digitaltalentprofileshaveonlybeenrolledoutbyarelativelysmallnumberoforganisations,uptakeis
Video
expectedtogrowquicklyasthebenefitsoftheapproacharebecomingmoreclear.McKinseyGlobalInstitute
researchsuggeststhatbusinessesdeployingdigitaltalentplatformstotheirfullpotentialcouldincreaseoutput
byupto9percent,reduceemployeerelatedcostsbyupto7percent,andaddanaverageof275basispointsto
TimesJobs for Talent Engageme...
profitmargins.Companieshavealsobeenabletoreduceattrition,andraiseproductivityby3or4percentwhen
implementingdigitalHRpractices.

Whileitishumantobeemotionalandgutfeelingscannotberuledoutfromeffectivestaffmanagement,however,
withthedigitalfirstapproachwhichgivesaccesstorichdataaswellaspersonalinsights,HRprofessionalscan
beconfidenttheyaremakingthebestdecisionspossible.Toexplaininthewordsofoneofourcustomers
Interpersonalrelationshipsareimportantinourbusiness,buttocontinuebuildingtrust,wemustbeoneofthe
firstmoversinusingdigitaltechnologies.

TheauthorisSeniorDirectorHCMStrategy&Transformation,AsiaPacific,OracleIndiaPvt.Ltd

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2/24/2017 HightimethatdatatakesprecedenceovergutfeelinginHR

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