30 Poolton Cres

Heather Beckett
Courtice ON L1E 2H5
Phone:705-297-3424
Email: hbeckett22@hotmail.com

SUMMARY OF QUALIFICATIONS
Eight years experience working in fast paced environments with the general public,
Child and Youth Worker Diploma
YMCA Assistant Teacher, Camp Coordinator/Counsellor
College Placements: Childrens Aid Society, Educational Assistant (2)
Excellent note-taking, time management and conflict resolution skills
Effective team player; work well independently
Reliable, flexible, organized, hardworking, punctual, friendly
WORK EXPERIENCE
Receptionist, Re/max Jazz, Oshawa ON Nov 2016-Current
Receive incoming calls on a switchboard, forward incoming calls or take messages and
page agents
Receive and greet customers and clients, provide the information requested and direct
to the agents
Complete and proof listings and upload to Quick Office and TREB, ensure all necessary
paperwork is complete using Word, Adobe, and Excell
Set up and confirm appointments, making phone calls to home owners and agencies
Maintain a clean, professional work environment

Assistant Teacher, YMCA Simcoe/Muskoka, Barrie, ON Dec 2015-July 2016

Ensured the safety of the children
Utilized Playing to Learn Theory
kept a detailed daily record of developmental advances/experiences for each child
properly documented observations and written forms for the different interests and
activities of the children
created weekly program plans, encourage exploration and self-regulation
ensured attendance sheets and sign in/out sheets were filled in by parents/guardians
maintained a clean, calm environment for the children
answered any incoming phone calls/take messages
filled out any incident reports and made the appropriate phone calls and provided basic
first aid

Tim Hortons, Barrie, ON Sept 2015 Feb 2016

Greet customers, take and fill orders correctly, maintain cleanliness, ensure months
guest satisfaction

Housekeeper, Quattro Hotel & Conference, Sault Ste. Marie, ON Feb 2015-Aug 2015
Maintain cleanliness and orderliness in the main public areas; washrooms, hallways,
stairwells, pool areaetc.
Follow a strict cleaning schedules and dress code and complete any extra cleaning
possible
Cultivate a positive, welcoming environment with guests during guest interactions
Heather Beckett
WORK/VOLUNTEER EXPERIENCE (contd)
Summer Day Camp Coordinator, YMCA, Sault Ste. Marie, ON June-Aug 2015
created, supervised, organized and supported children and youth in daily outdoor
Summer activities related to their respected camps
create a caring, honest, excellent, respectful and inclusive environment

Child and Youth Worker, Childrens Aid Society, Sault Ste. Marie, ON Sept 2014-April 2015
third year college placement working with the Residential Intervention Team
shadow Residential Intervention and Supervised Workers, maintain a safe, positive
relationships with children and youth in care, participate in Case Conferences, RIWT
Training
maintain confidentiality and credible case notes and behaviour plans on e-form systems
Open Adoption Training and Emotion Coaching Training

Summer Maintenance Student, Greenstone Regional Hospital, Geraldton, ON June-Aug 2013

support and assist the maintenance personal in maintaining the hospital
painting, cutting grass, gardening, washing windows, organizing tools and MSDS Files

Mary Browns Famous Chicken and Taters, Geraldton, On 2008-2013

cashier/cook in a fast-food environment
EDUCATION/TRAINING/VOLUNTEERING
Office Administration Health Services, Durham College, Whitby ON 2017

Child and Youth Worker Program, Sault College of AA&T, Sault Ste. Marie ON 2015
Three Year College Diploma
Organizing Committee of the CYW We All Love Kids Free Family Day
ACHIEVEMENT: Academic Excellence Award, CYW Coordinators Award, Honors years
2 and 3

Grade 12 Diploma, Geraldton Composite High School, Geraldton ON 2012

ACHIEVEMENT: Honor roll, grades 9 & 12

Air Cadet, 227 Raven Squadron, Geraldton ON 2008-12

created and facilitated lessons and activities for up 35 cadets ages 12-18
ACHIEVEMENT: Warrant Officer First Class; Citizenship and top NCO Award

Volunteer, Various Locations and Positions Ongoing

Participated in community, school and cadet functions; CYW W.A.L.K 2015 (We All Love
Kids) a free family day (organizing committee), CYW WALK 2014, Kiwanis Pancake
Breakfast 2014/2015, Military Support Group Christmas Party2014, Babysitter (paid &
volunteer)
CERTIFICATES
Standard First Aid Level-C CPR
Suicide Safe Talk Training & Duty to Report Certificate
 Workers Health and Safety in 4 Steps
Smart-Serve