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Effectiveness of Coca Cola Product

in Shivamogga City

CHAPTER - I

INTRODUCTION

Title of the Project


Statement of the Problem
Objectives of the Study
Scope of the Study
Research Methodology
Sampling Design
Limitations of the Study

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Introduction:
A study on effectiveness of Coca cola product in
Shivamogga City

Statement of the problem:

Hindustan Coca Cola beverages private ltd is spending

huge amount on activation. This study taken to see, is the

company more order through activation in Shivamogga City.

Objective of the Study:

To study the performance of Coca Cola Product in

Shivamogga City.
To study the benefits for the company through product.
To study the effect of increases brand name through

activation.

Scope of the study:

This study is conducted in Shivamogga City. The samples

are taken from college canteen, public Places and Bakeries and

Star hotels and family Clubs.

This study is applicable mainly for all college & Public

which as canteen.

Research Methodology:

The source of data was collected from both primary and

secondary sources.

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

The primary data was collected through the questionnaire

from the customers.

The secondary Data collected through reports, magazines

journals and internet etc. It helps to preparing the project.

Sampling Design:

The sample size was restricted only 100, which comprised

of mainly outlet owners and peoples from different areas in

Shivamogga city. This sampling is convent it random sampling.

Type of Research Method:


Description Research Method

Limitation of Study:

This study is restricted only in Shivamogga city.


This study has to be completed within short span of time.
This Study is limited to Hindustan Coca Cola Beverages Pvt

Ltd.
Company did not disclose their secrets data and strategies.
Possibility of error in data collection.
Possibility of error in analysis of Data due to small sample

size.
Respondents error
Limited sources.

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

CHAPTER 2

INDUSTRIAL PROFILE
Coco-Cola History in India

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Chapter 2

Industrial Profile

Present soft drink boon in India was attributed to the

legacy of Coca Cola, which was there in India till 1977. In todays

market the Coca Cola (Coke, Thumps Up, Fanta, Limca, Sprite,

Vanilla Coke etc) hold a 62% market share that appears to bear

concentrated rush to beg a big share in the soft drink market.

Various national and multination firms are engaged in soft

drink market due to increase in its demand day by day. As far as

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Effectiveness of Coca Cola Product
in Shivamogga City

India soft drink market is concerned there are major companys

engaged having a big completion to capture the soft drink market

are namely Coca Cola and Pepsi While Campa Colas still notice

in the Indian Market.

Pepsi Cola attracted Coca Cola before World War II. Coca

Cola dominated the American Soft drink Industry, Pepsi Cola

was a drink less to manufactures and with a less satisfactory

taste then coke. Whereas coca Cola major selling point was more

drink for the same price and Pepsi emphasized on advertizing.

During World War II Pepsi and Coke both enjoyed increased

sale. After the war Pepsi sale was started to fall relatively to

Coke, resulting the Coca Cola had starting to click the market

share. A number of factory contributed to Pepsi problem were

poor image, poor taskforce, poor quality control etc.

At the point Alfred, N. Steeler came to the presidency of

Pepsi cola with a great reputation for merchandising. He and his

staff recognized that the main hope lay transforming Pepsi from

a cheap limitator of Coke into a class on soft drink

manufacturer.

By 1955 all pepsi major weakness had been overcome,

resulting sales had climbed substantially. These actions from

1955 to 1960 led to a considerable sales growth for pepsi.

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

In India, another company engaged in soft drink market is

Coca Cola. It is one of the most widely known, accepted and

admired trademarks of the world. Coca-Cola was there in India

till 1977, when the Indian Government banned it due to strong

resentment against multinational companys Coca Cola was re

launched again in India in September 1993 at Hathras near

Agra. The India people welcome the comeback of their most loved

Cola in the country with great enthusiasm and Vigor.

Coca-Cola marked its re launching


SOFT DRINK INDUSTRY with acquiring five

parley drinks viz., Thumps Up, Gold spot, Limca, Citra, Maaza,

Soda.

Carbonated or Non Carbonated or Non Aerated Mixture


TheDrink
Aerated great corporate war between Coke and Pepsi, who left

so stone unturned, for monopolizing the India soft drink

market.
Branded Product Commodity ProductReady to Serve
Diluted Before Serve Soda
Mineral Water
The basic ideology of these two giants is to promote soft

drinks as a food item in India hold.


The long hot summers in India have increased the

consumption
Cola Drink Non cola of softHaving
drinks.
drinkHaving Preservation no Preservation
Squashes Artificial Flavours

Pure Mineral Water


Flavored Mineral Water

Fun Drink Health Drink

Sahyadri Arts & Commerce College, Shivamogga.

Fruit Juice Gelatin Based Drink


Effectiveness of Coca Cola Product
in Shivamogga City

Carbonated or Aerated Drink

Branded Product Commodity Product

Cola Drinks Non Cola Drinks


Eg Coke, Thumps Up

New Flavors
Orange Flavor
Eg: Fanta Mango Flavor Eg: Maaza
Lemon Flavor
Eg: Limca

Carbonated Soft Drink (CSD) Industry:

Industry Structure:

There are three major participants in the production

carbonated soft drinks. They are concentrate producers for

example roughly one half if Pepsi Colas sale are through

company owned bottles; the remaining volume is sold through

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Effectiveness of Coca Cola Product
in Shivamogga City

franchises bottles line of soft drink in a defined territory, and not

allowed to market to market a directly competitive major brand.

The principal retail channel for channels for carbonate soft

drink are supermarkets, convenience store, vending machines

fountain service, and thousands of small outlet. Soft drinks are

typically sold in glass bottle and in plastic and cans except for

fountain services.

In fountain service syrup is sold to a retail outlet. This

mixes the syrup with carbonated water for immediate sales.

Soft Drink market India Scenario:

India soft drink industry is witnessing a boom time. Its

growth rate is round 20% with which such growth rate, volume

could reach billion crates within 10 years. Three major

multinational companies are fighting to grab a major chunk of

business from Indian markets. These three Coca Cola, Pepsi,

Cadbur, All of these companies have seen an enormous potential

in this country. Consequently, by world standard, Indian per

capita consumption of soft drinks is still very low.

Therefore these soft drinks grants feel that fire capita

consumption can only grow up. Soft drink industries has already

seen and estimated sale of around 240 million crates higher than

last years sale of 204 million in 1998. The main reason for such

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Effectiveness of Coca Cola Product
in Shivamogga City

a high growth rate heightened competition between coca Cola

and Pepsi, Cadbury, bring a new entrant is for behind.

India is actually more vivid in taste and preference than

any other country market. Delhi Jar instance, account for about

20% of total soft consumption in term of sales.

There are about 4,80,000 soft drinks retailers in India and

their numbers are increasing day to day. This actually means

that there is just one soft drink retailer on a population of

37,600, which is far below the international standard. Whereas

Philippines has one soft drink retail counter over a population of

150 people i.e. 4,00,000 outlet on a population of 60 million.

COCA COLA HISTORY IN INDIA:

The Coca Cola company reintroduced coca Cola in India on

October 23, 1993, after an absence of 16 years. The Coca Cola

company received approval from the government in July 1996 to

set up a holding company to invest US $ 700 million in

downstream operation of beverages.

In July 1997 the holding company was permitted by the

government to operationally its bottling subsidiaries. The

bottling subsidiary currently owns and operates twenty Six

bottling plants and sixty distribution centres across India. In

addition, it uses 20 contract packers to augment its production

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Effectiveness of Coca Cola Product
in Shivamogga City

capacity and cater to the increasing demand for its wide portfolio

of beverage.

India is home to one of the most ancient cultures in the

world dating back over 5000 years.

At the beginning of the twenty-first century, twenty-six

different languages were spoken across India, 30% of the

population Knew English, and greater than 40% were illiterate.

At this time, the nation was in the midst of great transition and

the dichotomy between the old India and the new was stark.

Remanants of the caste system existed alongside the worlds top

engineering schools and growing metropolises as the historically

agricultural economy shifted into the services sector. In the

process, India had created the worlds largest middle class,

second only to China.

A British colony since 1769 when the East India Company

gained control of all European trade in the nation, India gained

its independence in 1947 under Mahatma Gandhi and his

principles of non violence and self reliance. In the decades that

followed, Self reliance was taken to the extreme as many Indians

believed that economic independence was necessary to be truly

independent. As a result, the economy was increasingly

regulated and many sectors were restricted to the public sector.

The movement reached its peak in 1977 when Janta party

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Effectiveness of Coca Cola Product
in Shivamogga City

government came to power and Coca Cola was thrown out of the

country. In 1991. The first generation of economic reforms was

introduced and liberalization began.

Coca-Cola come back in the year 1993 after liberalization

and was launched at Agra with the Slogan Old wave have come

to Indian again. At the time Parle was the leader in the soft drink

market and had more than 60% of the total shore in soft drink.

Coca Cola joined hands with Parle and to enter India after 17

years. By strking a 40 million deal with Parle. Coke almost made

a clear sweep and made its good as To become all time all

occasion drink not a special treat beverage.

Coca-Cola was the leading soft drink brand in India Until

1977 when it left rather than reveal its formula to the

government and reduce its equity stake as required under the

Foreign Exchange Regulation Act (FERA) which governed the

operations of foreign companies in India. After a 16 year

absence, Coca Cola returned to India in 1993, Cementing its

presence with a deal that gave Coca Cola ownership of the

nations top soft drink brands and bottling network. Cokes

acquisition of local popular Indian brands including Thumps up

the most trusted brand in India.

Limca, Maaza, Citra and Gold Spot provided not only

physical manufacturing, bottling, and distribution assets but

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Effectiveness of Coca Cola Product
in Shivamogga City

also strong consumer preference. This combination of local and

global brands enabled Coca Cola to exploit the benefits of global

branding and global trends in tastes while also tapping into

traditional domestic markets.

Leading Indian brands joined the companys international

family of brands, including Coca Cola, diet coke, sprite and

Fanta, plus the Schweppes product range. In 2000, the company

launched the Kinley water brand and in 2001, shock energy

drink and the powdered concentrate sun fill hit the market.

From 1993 to 2003, Coca Cola invested more than US $ 1 billion

in India. Making it one of the countrys top international

investors.

By 2003, Coca Cola India had won the prestigious woodruff

cup from among 22 divisions of the company based on three

broad parameters of volume, profitability, and quality, Coca cola

India achieved 39% volume growth in 2002 while the industry

grew 23% nationally and the company reached break even

profitability in the region for the first time.

Encouraged by its 2002 performance, Coca Cola India

announced plans to double its capacity at an investment of $

125 million (Rs.750 crore) between September 2002 and March

2003.

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Effectiveness of Coca Cola Product
in Shivamogga City

Coca Cola India produced its beverages with 7,000 local

employees at its twenty seven whooly owned bottling operations

supplemented by seventeen franchisee owned bottling operations

and a network of twenty nine contract packers to manufacture a

range of products for the company. The complete manufacturing

process had a documented quality control and assurance

program including over 400 tests performed throughout the

process.

The complexity of the consumer soft drink market

demanded a distribution process to support 700,000 retail

outlets serviced by a fleet that includes 10 ton trucks, open bay

three wheelers, and trademarked tricycles and pushcharts that

were used to navigate the narrow alleyways of the cities.

In addition to its own employees, coke indirectly created

employment for another 125,000 Indian through its

procurement, supply, and distribution networks. Sanjiv Gupta,

President and CEO of Coca Cola India, joined Coke in 1997 as

Vice President, Marketing and was instrumental to the

companys success in developing a brand Coca Cola India.

The Indian consumer and in tapping Indias vast rural

market potential. Following his marketing responsibilities, Gupta

served as head of operations for company owned bottling

operations and then as Deputy President. Seen as the driving

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force behind recent successful forays into packaged drinking

water, powdered drinks, and ready to serve tea and coffee, Gupta

and his marketing prowess were critical to the continued growth

of the company.

Coke 2002 to 2016 Indirectly created employment for

another 200000 Indians through its procurement, supply and

distribution network.

Muhtar Kunt is president and CEO of Coca Cola India.

Joined Coke in 2008, appointed to the position of Chief

Executive officer of the company in 2008 and become a

chairman of the board in 2009.

In December 2016, Coca Cola announced that Kent would

step down as CEO in May 2017.

James Quincy president and CEO of Coca Cola India,

Marketing and was instrumental to the company success in

developing a brand Coca Cola India.

The Indian consumer and in tapping Indias vast rural

mnarkiet potential following his marketing responsibilities

Mohtar Kent served as head of operations for company owned

bottling operations and then as deputy president, seen as the

driving force behind recent successful Foryas into packaged

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Effectiveness of Coca Cola Product
in Shivamogga City

drinking water. Powdered drinks and ready to serve tea coffee,

Kent and his marketing power were critical tot eh continued

growth of the company.

CHAPTER 3

COMPANY PROFILE

Background and Inception of the company:


Mission, Vision and Values:
Our Winning Culture
Product Profile
Brand in Indian Origin
Product Profile of Coca Cola

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Effectiveness of Coca Cola Product
in Shivamogga City

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Chapter 3

Company Profile

Background and Inception of the company:

The product that than given the world its best known taste

was born in Atlanta, Georgia, on May 8, 1886. Dr. John Stith

Pemberton, a local pharmacist, produced the syrup for Coca

Cola, and carried a jug of the new product down the street to

Jacobs pharmacy, where it was sampled, pronounced excellent

and placed on sale for five cents a glass as a soda fountain

drink.

Invention : Coca Cola in 1886

-
Definition : Noun / Trademark

-
Function : Popular carbonated soft drink colored usually

- with caramel and flavored usually with extracts

from Kola nuts and sweetners


Trademark : U.S Issued 1893

-
Inventor : John Stith Pemberton

-
Criteria : First to invent, Entrepreneur.

-
Birth : July 8, 1831 to Rome, Georgia

-
Death : August 16, 1888 in Columbus, Georgia

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-
Nationalit : American

y -

Mission, Vision and Values:

The world is changing all around us. To continue to thrive

as a business over the next ten years and beyond, we must look

ahead, understand the trends and forces that will shape our

business in the future and move swiftly to prepare for whats to

come. We must get ready for tomorrow toady. Thats what our

2020 vision is all about. It creates a long creates a long term

destination a for our business and provides us with a Roadmap

for winning together with our bottling partners.

Our Mission

Our roadmap starts with our mission, which is enduring, it

declares our purpose as a company and serves as the standard

against which we weigh our actions and decisions.

To refresh the world..


To inspire moments of optimism and happiness.
To create value and make a difference.

Our Vision:

Our vision serves as the frame work for our Roadmap and

guides every aspect of our business by describing what we need

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to accomplish in order to continue achieving sustainable quality

growth.

People: Be a great place to work where people are inspired

to be the best they can be.


Partners: Nature a winning network of customers and

suppliers, together we create mutual, enduring value.


Planet: Bea responsible citizen that makes a difference by

helping build and support sustainable communities.


Profit: Maximize long-term return to shareowners while

being mindful of our overall responsibilities.


Productivity: Be a highly effective, lean and fast moving

organization.

Our Winning Culture:

Our winning culture defines the attitudes and behaviours

that will be required of us to make our 2020 vision a reality.

Live our Values:

Our values serve as a compass for our actions and describe

how we behave in the world.

Leadership: the courage to shape a better future.


Collaboration: Leverage collective genius.
Integrity: Be Real
Accountability: If it is to be, its up to me.
Passion: Committed in heart and mind.
Diversity: As inclusive as our brands
Quality: What we do, we do well.

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Effectiveness of Coca Cola Product
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Focus on the market:

Focus on needs of our consumers, customers and franchise

partners.
Get out into the market and listen, observe and learn
Possess a world view.

Be the Brand:

Inspire creativity, passion, optimism and fun.

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Effectiveness of Coca Cola Product
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Product Profile:

Core Brands:

Coca Cola:

Developed in brass pot in 1886, coca Cola is the most

recognized and admired trademark around the globe.

Sprite:

In 1961, a Citrus-flavoured drink made its U.S debut,

using Sprite Boy as inspiration for its name. This elf with silver

hair and a big smile was used in 1940s advertising for Coca

Cola. Sprite is now the fastest growing major soft drink in U.S

and the worlds most popular lemon lime soft drink.

Fanta:

The name Fanta was first registered as a trademark in

Germany in 1941, when it was used for a few year for a soft

drink created from available materials and flavours. The name

was then revived in 1955 in Naples, Italy, when it was used for

the: Fanta orange drink we know today. It is now the

trademark name for a line of flavored drinks around the world.

Diet Coke:

The extension of the coca cola name began in 1982 with

the introduction of diet coke (also called Coca Cola light in some

countries). Diet coke quickly becomes the number one selling low

calorie soft drink in the world.

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Brand in Indian Origin:

Gold Spot:

This orange carbonate soft drink was introduced in the

yearly 1950s and acquired by the Coca Cola company in 1993,

its tangy taste has been popular with Indian teenagers.

Limca:

It is thirst Quenching beverage features a fresh and light

lemon lime taste and lighthearted attitude. The Limca brand was

introduced in 1971 and acquired by the Coca Cola Company in

1993.

Maaza:

Maaza, launched in 1984 and acquired by the Coca Cola

Company in 1993, is a non carbonated mango soft drink with a

rich, juicy and natural mango taste.

Thumps Up:

In 1993, the Coca Cola company acquired this brand,

which was originally introduced in 1977, its strong and fizzy

taste makes it unique carbonated India Cola.

Brand I India

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Effectiveness of Coca Cola Product
in Shivamogga City

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Product Profile of Coca Cola

The Coca Cola company exists to benefit and refresh one it

touches. Today, we can find Coca Cola company has more than

400 beverages in its portfolio.

Coca Cola:

Coca Cola is the most popular and highest selling soft

drink in history, as well as the best known product in the world.

Coca Cola has a truly remarkable heritage, from a humble

beginning in 1886, its now the flagship brand of the largest

manufacturer, marketer and distributor of non alcoholic

beverages in the world.

History of Coca Cola:

In India, Coca Cola was the leading soft drink till 1977

when the government policies necessitated its departure. Coca

Cola made its return to the country in 1993 and made

significant investments to ensure that the beverage is available to

more and more people, even in the remote and inaccessible parts

of the nation.

Thanda Matlab Coca Cola

Jo Chage Ho Jaye Coca Cola enjoy

Sar Utha Ke piyo.

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Effectiveness of Coca Cola Product
in Shivamogga City

It has brown colour with ingredients of (Water + Sugar +

Concentrate + Co2). The colour of Coca Cola comes from specific

concentrate. The flavor of Coca Cola due to Co2 which are

dissolved in Syrup at less than 5*c with (3.75% W/V). the

content of sugar is 10.2g/100g. It is available in different volume

in market, like-

1-200ml glass bottle, 2-300ml glass bottle

3-(500+100)ml pet bottle, 4-2.25 Liter pet bottle.

Diet Coke:

Diet coke is for those who want plenty of taste but no

calories. Diet coke is also known as Coke light in some countries.

Launched in 1982 in America, Diet Coke (also known as

Coca Cola light in some countries) has become the worlds third

largest soft drink.

Maaza Milky Delite:

A lip smacking milky blend of juicy and delicious mangoes.

Perfectly blended and delightfully refreshing it offers a

great taste in every sip. A taste so irresistible that you will never

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Effectiveness of Coca Cola Product
in Shivamogga City

want to share it with anyone. More so, it is from Maaza that has

been delighting mango lovers for over three decades.

Maaza Milky Delite has been test launched in Kolkata in

August 2010.

Thumps Up

Today it is the largest selling soft drink brand in India.

Thumps Up is known for its strong, fizzy taste and its

confident, mature and uniquely masculine attitude. This brand

clearly seeks to separate the men from the boys.

History of Thums Up

Originally introduced in 1977, Thumps Up was acquired by

the Coca Cola company in 1993.

I want my thunder

Thumps up taste the thunder

It has dark brown colour with ingredients of (Water + Sugar

+ Concetrates + Co2). The Colour of Thums Up comes from

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Effectiveness of Coca Cola Product
in Shivamogga City

concentrate. The high content of Co2) (3.95% W/V) which makes

the Cola flavor very heavy.

The content of sugar in Thumps up is 9.9g / 100g. It is

available in different volume in market. Like

1. 200 ml glass bottle.

2. 300ml glass bottle

3. 500+100 ml pet bottle.

4. 2.25 Liter pet bottle.

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Effectiveness of Coca Cola Product
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Fanta:

Fanta the orange drink over the years Fanta has occupied

a strong market place and is identified as the The Fun Catalyst

History of Fanta:

Fanta entered the Indian market in the year 1993.

Perceived as a fun youth brand, fanta stand for its vibrant color,

tempting taste and tingling bubbles that not just uplifts feelings

but also helps free spirit thus encouraging one to indulge in the

moment.

Kuch Bhi Ho Sakta Hai

Masti Ka Apna Taste

It has orange colour with light concentrate of CO2 (2.2%

W/v) that makes its falvour different volume in market. Like

1 200ml glass bottle.

2 300ml glass bottle.

3 (500+100)ml pet bottle.

4 2.25 liter pet bottle.

Limca:

Limcas freshness is like no other Lime n Lemoni

Lime n lemoni limca can cast a tangy refreshing spell on

anyone, anywhere. Derived from Nimbu + Jaisa hence Lime Sa,

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Limca has lived up to its promise of refreshment and has been

the original thirst choice of millions of consumers for over 3

decade.

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Effectiveness of Coca Cola Product
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History of Limca:

Born in 1971, Limca has remained unchallenged as the

no.1 sparkling drink in the cloudy lemon segment. The success

formula is the sharp fizz and lemoni bite combined with the

single minded proposition of the brand as the provider of

Freshess.

JUST TAKE IT EASY

It has light gray colour with Co2 (3.95% W/v) that makes

its flavor lemony and tasty. The content of sugar is 10.3g/100g.

it is available in different volume in the market.

After the introduction of the Mrinida Lime by Pepsi, it is

now facing a competition and step should be taken to promote its

sale. It has a 15%-18% share in the market.

1- 200ml glass bottle.

2 300 ml glass bottle.

3 (500+100)ml pet bottle.

4 2.25 Liter pet bottle.

Sprite:

Sprite is the brand that gained most shares in sparkling

beverages in year 2010.

Present in over 130 countries worldwide. In India sprite is

the second largest brand of soft drinks.

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Effectiveness of Coca Cola Product
in Shivamogga City

History of Sprite:

Since its inception in 1999, Sprite has not only established

itself as a brand which successfully boasts its cut thru

perspective with an authentic, edgy, irreverent, urban and

straight forward style, but has also achieved status of an

undisputed youth badge brand. Today sprite is the most

preferred and fastest foreign soft drink in India and has become

the second largest soft drink in 2009, aiming for the No1 spot.

DHIKAWE PE MAT JAO APNI AKHAL LAGAO

It is colour less with packaging in green colored bottle. It

contain Co2 (3.75% W/v) which makes nice flavor. The content of

sugar is 11.8g/100g. It is available in different volume in market.

Like

1 200ml glass bottle.

2 300ml glass bottle

3 (500ml + 100)ml pet bottle.

4 2.25 liter bottle.

Maaza:

Maaza the wholesome family fun.

Mango, Imagine this delicious fruit, bottled.This is what

Maaza is all about. Maaza the most loved beverage brand in

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Effectiveness of Coca Cola Product
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India. It provides the most authentic experience of rich, juicy

mangoes anytime, anywhere.

History of Maaza:

Introduce in 1970s Maaza has today come to symbolize the

very spirit of mangoes. Universally loved for its taste, color

thickness and wholesome properties, Maaza is the mango lovers

first choice.

BOTTLE ME AAM MAAZA HAI NAAM

It is of yellow colour with decent taste of Mango. It doesnt

contain Co2. Its availability of packing in market are:-

1 250 ml glass bottle.

2 200 ml Tetra pack (Aseptic Pack)

Pulpy Orange:

Refreshingly Orange Surprisingly Pulpy:

Minute Maid- One of the worlds largest juice and juice

drink brands.

History of Minute Maid Pulpy Orange:

The History of the minute maid brand goes as far back as

1945 when the Florida food corporation developed orange juice

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Effectiveness of Coca Cola Product
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powder. They branded it minute maid, a name connoting the

convenience and the ease of preparation (in a minute)

It is of light yellow colour with decent taste of orange. It

doesnt contain Co2. Its availability of packing in market are:-

1 (500+100)ml pet bottle.

2 125ml tetra pack (Aseptic Pack)

Minute Maid Nimbhu Fresh:

Just like Home made Lemonade:

A lemon drink with no added preservative or colour,

minute maid Nimbu Fresh offers a refreshing drinking

experience as close to homemade Nimbu Paani as possible in a

packaged format. Nostalgia in a bottle, Minute Maid Nimbu

Fresh offers Ghar ki Yaadon Ka Ras (Memories of home made

lemonade) in every sip.

History of Minute Maid Nimbu Fresh:

Launched first in south of India in January 2010, Minute

maid nibu fresh started refreshing the whole of India by April

2010.

Kinley mineral water:

Water you can trust and be truly safe and pure.

Kinley water understand the importance and value of this

life giving force. Kinely water thus promises water that is as pure

as it is meant to be.
Sahyadri Arts & Commerce College, Shivamogga.
Effectiveness of Coca Cola Product
in Shivamogga City

History of Kinely:

Kinley water comes with the assurance of safety from the

Coca Cola company. That is why we introduced Kinely with

reverse osmosis along with the latest technology to ensure

purity of our product. Because we believe that right to pure, safe

drinking water is fundamental.

It is a mineral water containing treated water and minerals.

Its available in the following volumes in the market are:-

Pack availability of Kinely mineral water.

1. 1 Liter, 2 liter

Kinely Soda:

Indias no 1 national soda brand. With its unique taste and

formula Kinely soda packs quite a punch.

History of Kinely Soda:

Launched in 2002 kinely soda today is no 1 national soda

brand.
It is colour less and available in the market in 300 ml glass

bottle.
Pack availability of Kinely soda is in 300ml and 600ml.

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Area of Operation:

Coca Cola is often thought to be one brand made by one

company, In reality, it is a vibrant business system, in more than

200 countries around the world, made up of the Coca Cola

company and more than 300 Coca Cola bottlers. Most of our

bottlers are independently owned and not controlled by our

company.

Together with our bottling partners, we operate the most

extensive beverage distribution system in the world. Known

informally as the coca Cola system, this network of 848 plants.

Approximately 200,000 vehicles and more than nine million

coolers and vending machines helps us to manufacture and

distribute our products to customers and consumers around the

world, where our beverages are consumed at a rate of more than

1.3 billion servings each day.

The Coca Cola System:

The Coca Cola Company:


Owns the global Coca Cola brand and owns or licenses

over 400 other brands.

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Manufactures and sells beverage concentrate and syrup to

bottling and canning operations, distributiors, fountain

wholesalers and some fountain retailers.


Manufacturers and sells some finished beverages, both

carbonated and non carbonated.

Our Bottling partners:


Combine our syrup with carbonated water or combine our

concentrate with sweetener and water and / or carbonated

water (depending on the product) to produce a finished

beverage.
Place beverage in cans or bottles and then transport the

finished beverages to warehouses or to customer locations.

Our bottling partners operate the majority of Coca-Cola

bottling and canning operations, producing and distribution

more than 80 percent of our worldwide volume. The Coca Cola

company also operates a limited number of bottling and canning

facilities.

Bottling partners range from international and publicly

traded business to small, family owned operations. Although we

invest in the majority of bottling companies, we have a

controlling ownership interest in only a small number, meaning

that the vast majority of bottlers operate with separate

governance and management structures, and in accordance with

applicable laws and customs. Our relationship with these

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

partners is one of collaboration and support, based on mutual

self interest, common goals and shared values. We make every

effort to positively influence environmental activities and policies

throughout our bottling system and to provide information from

both our company owned operations and our broader system.

Competitors Information:

Competitive Situation:

The cola wars had become a part of global folklore

something all of us took for granted. However for the companies

involved, it was a matter of fight of succumb. Both print and

electronic media served as battlefields, with the most bitter of

the cola wars often seen in form of the comparative

advertisements.

In the early 1970s the US soft drinks market was on the

verge of maturity, and as the major players, Coke and Pepsi

offered products that looked the same and tested the same,

Substantial market share growth seemed unlikely. However,

Coke and Pepsi kept rejuvenating the market through product

modifications and pricing / promotion / distribution tactics.

This modus operand was followed in the Indian markets as

well with Coke and Pepsi resorting to more innovative tactics to

generate consumer interest. In essence, the companies were

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

trying to increase the whole market pie, as the market shares

war seemed to get nowhere.

This was because both the companies came out with

contradictory market share figures as per surveys conducted by

their respective agencies ORGB (Coke) and IMRB (Pepsi). For

instance, in August 2000, Pepsi claimed to have increased its

market share for the first five months of calendar year 2000 to

49% from 47.3% while Coke claimed to have increased its share

in the market to 57%, in the same period from 55%,

Coke had entered the Indian soft drinks market way back

in the 1970s. The company was the market leader till 1977,

When it had to exit the country following policy changes

regarding MNCs operating in India. Over the next few years, a

host of local brands emerged such as Campa Cola, Thumps Up,

Gold spot and Limca etc. however with the entry of Pepsi and

coke in the 1990s, almost the entire market went under their

control. Making billions from selling carbonated / colored /

sweetened water for over 100 years.Coke and Pepsi had emerged

as truly global brands.

Coke was born 11 years before Pepsi in 1887 and, a

century later it still maintained its lead in the global cola market.

Pepsi, having always been number two, kept trying harder and

harder to beat coke at its own game.

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

There are number of brands of soft drink in the market of

various companies. Various brand competitors of Coca Cola and

Pepsi are as under in the following table

Sl.
Brand of Coca Cola Brand of Pepsi
No.
1 Coca Cola Pepsi

Coke Diet Pepsi Diet


2 Thums Up 7 Up
3 Sprite Mountain Dew
4 Limca Mirinda Lime
5 Fanta Miranda
6 Mazza Slice
7 Kinley (Water Aquafina (Water Mineral)

Mineral)

Major Competitor

Pepsi International .

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

CHAPTER IV

ANALYSIS, DESIGN AND


INTERPRETATION OF RESULT

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

CHAPTER -IV
ANALYSIS, DESIGN AND INTERPRETATION OF RESULT

Q. No. : 4 Which type of outlet or canteen


Table 1: Type of Outlet

Sl. No of
Type of Outlet Percentage
No. Out Let
1 Eating and Drinking 53 53
2 Grocery 16 16
3 Convenience 31 31
Total 100 100
Source : Field survey

Graph 1 : Graph Showing the Type

Convenience; 31

Eating and Drinking ; 53

Grocery ; 16

Eating and Drinking Grocery Convenience

Inference:
Out of 100 outlets surveyed 53% is eating and drinking,
16% of outlets are Grocery and 31% is convenience.

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Q. No. 5 : Selling Soft drinks in your college / Outlet

Table 2 : Number of retailers sells soft drinks

No of
Sl.
Particulars Respondent Percentage
No.
s
1 Yes 100 100
2 No 0 0
Total 100 100
Source: Field survey

Graph 2: Graph showing that number of retailer selling soft

drinks

120
100
100

80

60

40

20

0
Yes 0
No

Soft Drinks Selling Responds

Analysis:

From the above table is found that 100% of the

respondents are selling soft drinks in their retail outlet and this

survey is conducted only those who are selling the soft drinks in

their retail outlet.

Inference:

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Chart No 2 showing the retail outlet sell soft drinks. This

graph indicate that out of 100 samples all the retail outlet sells

soft drinks, so it indicates there is tremendous demand for soft

drinks in retail outlet.

Q. No. 6: Which Brand of soft drinks do you sell more


Table 3 Different brands of soft drinks sold in retail outlet.
No of
Sl. Percentag
Particulars Respondent
No. e
s
1 Coca Cola 49 49
2 Pepsi 42 42
3 Sprite 05 05
4 Thumps Up 03 03
5 Maaza 01 01
Total 100 100
Source: Field Survey

Graph 3: Graph showing that number soft drinks brand sold in


retail outlet

Different Brands of Soft Drinks

Sprite; 5 Thums Up; 3 Maaza; 1

Coca Cola ; 49
Pepsi ; 42

Coca Cola Pepsi Sprite Thums Up Maaza

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Analysis: From the above Graph it was found that there are 49%
of the retailers respondent coca-cola is the highest selling brands
of Soft drinks. 42% of the retailers said that Pepsi is the highest
selling brands in their outlets, and 9% of the outlets sell other
brands of soft drinks in their outlets like Sprite, Thumps up,
cloud and other.
Interferes: From the above chart shows that 49% of the outlets
selling the coca Cola brand, as well as 42% respondents are
selling Pepsi brand, and 9% of respondents given to other brands
like Sprite, Thums up. So it indicate that Coca Cola still market
leader in soft drinks sector.

Q. No. 7: Problem in selling soft drinks

Table 4 : Why outlet not selling soft drinks

No of
Sl. Percentag
Particulars Respondent
No. e
s
1 Low Sales 06 06
2 College Management 35 35
3 Problem with company 59 59
person
Total 100 100
Source: Field survey

Graph 4: Graph showing that why outlet not selling soft

drinks

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

59
60 35
50
40
30 6
20
10
0

Why Outlet not Selling Soft Drinks

Analysis:
According to the above analysis it is concluded that
respondent are main problem with the company person as stats
that 59%. Other problem with the college management and some
of responded stats that low sales of 4%.
Inference:
Most of the respondents are facing problem with the
company person.
Rank the following depending upon the sales volume
This concept behind this question got know about the
highest sales volume of soft drinks in their retail outlet.
Respondents are asked to rank the highest selling brands in
their outlet.
Q. No. 8: Ranking the following depending upon the sales volume
Table 5: Sales volume of different brands of soft drinks
Sl. Particular
Rank
No. s
1 Coke 2
2 Pepsi 1
3 Others 3
Source: Field survey

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Graph 5 : Shows the sales volume of different brands of soft

drinks

Volumeof different brands of soft drinks

Coke; 2

Others ; 3

Pepsi; 1

Coke Pepsi Others

Analysis
From the above table it was found that responded given 1 st
rank to Pepsi and 2nd rank to Coca Cola the 3rd rank to other
brands of soft drinks in their outlets like Appy Fizza, Frooti, and
Nandine cold drinks products.

Inferences:
From the above information shows that Coca Cola
company is in the position of 2nd rank for sales volume.
Most preferred brands by customers

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Q. No. 9: Most preferred bands by customers

Table: 6 Most preferred by customers in different brands of

soft drinks

No of
Sl.
Particulars Respondent Percentage
No.
s
1 Coke 51 51
2 Pepsi 38 38
3 Sprite 04 04
4 Thumps Up 02 02
5 Other 05 05
Total 100 100
Source: Field survey

Graph 6: Shows the most preferred by customers in

different brands of Soft Drinks

Most Preferred by Customers

Thums Up; 2 Others ; 5


Sprite; 4

Coke; 51
Pepsi; 38

Coke Pepsi Sprite Thums Up Others

Analysis:
From the above table it was found that there are 51%
preferred by customers in different brands of soft drinks

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

responded coca-cola is the highest selling brands of soft drinks.


38% of the said that Pepsi is the highest preferred brands in
their outlets, and 4% of the Sprite and Thums up is 2% preferred
by customer and 5% preferred by other brands.
Soft Drinks by which company Cooler:

Q. No. 10 : Soft drinks chilled by which company cooler


Table 7 Cooler of Fridge provided by the company to chill
the soft drinks.
No of
Sl.
Particulars Respondent Percentage
No.
s
1 Coke 35 35
2 Pepsi 42 42
3 Sprite 06 06
4 Thums Up 02 02
5 Own Cooler 15 15
Total 100 100
Source: Field survey

Graph 7: Showing Cooler or fridge facility provided by the


company.

Fridge Provided by the Company

Own Cooler; 15
Thums Up; 2 Cola; 35
Coca
Sprite; 6

Pepsi; 42

Coca Cola Pepsi Sprite Thums Up Own Cooler

Analysis
This question was asked to find out how retailers are chill
the soft drinks, whether company provided any or fridge to the

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

retailers. From the above table it was found that Coca Cola
provides 35% of cooler to college cafeteria. Whereas 42% of the
retailers have Pepsi provided cooler. 6% of their retailers have red
bull cooler or fridge. Whereas 2% of the retailers have Tzinga
provided cooler. 15% of the retailers have their own cooler still
they didnt get any company cooler.
References:
From the above graph can know about how much
percentage of cafeteria have company provided cooler and how
much retailers have their own cooler. 35% to the retailers have
coca cola provided cooler, 42% to the retailers have Pepsi
provided cooler, and 28% of the retailers have their own cooler.

Q. No. 11: Company provides any displays to advertise the


products (like fridge / name board / light boards)
Table 8: Company provides any displays to advertise the
products (like fridge / name board / light boards)
Is display Coca Cola Pepsi
provided Respondent Percentage Respondent Percentage
company s s
Yes 42 42 56 56
No 58 58 44 44
Total 100 100 100 100
Source: Field Survey

Graph 8 : Shows the company provides any displays to advertise


the products

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

70
58 56
60
50 44
42
40
30
20
10
0
Coca Cola Pepsi
Yes No

Analysis
From the above table it is found that 58% of the retailers
are not give any display like lighting boards, freezers, for
advertising the product. There are 42% of the retailers getting
displays to advertise the product from the Coca Cola Company.
56% of the Pepsi retailers are getting the displays like sing
boards, lighting boards etc to advertise therere product, 44% of
the Pepsi are not given any displays the product.
Reference:
From the above analysis it is found that more than 56% of
the retailers are unhappy towards Coca Cola company because
they are not getting displays like name boards, lighting boards,
freezers, for advertise the products.
Coca Cola should give equal concentration on both small
and large scale retailers so that they can satisfy the both of the
retailers.

Q. No. 12: Prefer any type of activation in your college

Table 9: Showing that Preference of Activation

Sl. Categorie
Actual Percentage
No. s
1 Yes 89 89
2 No 11 11
Total 100 100

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Source: Field survey

Graph 9: Showing retailer preference towards activation

11
No

89
Yes

0 10 20 30 40 50 60 70 80 90

Preference towards Activation

Inference:

Out of 100 outlets surveyed 89% prefer activation and 11%

dont prefer activation.

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Q. No. 13: Different activation used in your Outlet

Table 10: Showing different activations used in outlet.

Sl.
Type of Activation Number Percentage
No.
1 Combo Short 26 10
2 Drinking Short 21 08
3 Flange Table 56 22
4 Top Display unit 07 03
5 Price Communication 49 19
6 Arial Mobile hanger 34 13
7 Garden Umbrella 04 02
8 Menu boards 23 09
9 Tent Cards 04 02
10 Bottle Neck 21 08
11 Outlets not using any type of 11 04

Activation
Source: Field survey

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Display Materials

Outlets not using any type of Activation 11

Bottle Neck 21

Tent Cards 4

Menu Boards 23

Garden Umbrella 4

Areail mobile Hanger 34

Price Communication 49

Top Display Unit 7

Finge Table 56

Drinking short 21

Combo Short 26

0 10 20 30 40 50 60

Analysis: Flange table used in more outlets in 56% and price

communication is used 49% and Arial Mobile hanger used at

34%.

Inference: Majority of consumers read the printed information

so the manufacture must design the chocolate package so that

the information can be read without much difficulty.

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Q. No. 14: Type Of Sign board Used for Activation

Table 11: Type of Signboard used for Activation.

Sl.
Type of Signboard Used Number Percentage
No.
1 DPS 18 18
2 GSB 45 45
3 2 Side GSB 05 05
4 Outlets where no 32 32

signboard used
Total 100 100
Source: Field Survey

Graph 11: Showing type of Signboard used for activation

Outlets where no Signboard Used 32

2 Side GSB 5

GSB 45

DPS 18

0 5 10 15 20 25 30 35 40 45

Signboard Used for Activation

Inference:

Out of 100 outlets 18% use DPS, 35% uses GSB, 5% uses

2 sides GSB, 42% does not signboard used.

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Q. No. 15: Rank Which activation attracts more customers

Table 13: Which activation attracts more customers:

Sl.
No Items 1 2 3 4 5
.
1 Singes 0 3 10 11 76
2 Combo Shots 0 0 6 5 89
3 Flanges 1 8 1 58 23
4 Menu Board 0 2 11 14 73
5 Window 0 0 5 43 52

Display
Source: Field Survey

Analysis:

From the above table it is found that 89% of the retailers

are stat that the combo shots is attract more customer and 76%

of singes and E and D2 will prefer more on menu board in 73%

and window display is 73% strongly agree with respondent.

Inference:

From the above analysis it is found that more than 89% of

the retailers are happy towards comb shots which attracts more

customer to in their shop and singes, menu board also prefers by

respondents.

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Q. No. 16: Activation increases outlet sales and profit

Table 14 Activation increases outlet sales and profit:

Sl.
Categories Actual Percentage
No.
1 Yes 86 86
2 No 14 14
Total 100 100
Source: Field Survey

Graph No 13 Showing activation increases outlet sales and

profit

86
yes

14
No

0 10 20 30 40 50 60 70 80 90

Activation increases outlet sales and profit.

Inference: Out of 100 outlets in 86% outlets activation increased

outlet sales and profit and 14% says it does not increase sales

and profit.

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Q. No. 17: Activation makes the customers to ask for a particular

brand of soft drink?

Table: 15 showing the customers preference for a particular

brand of soft drinks.

Sl. Categorie
Actual Percentage
No. s
1 Yes 78 78
2 No 22 22
Total 100 100
Source: Field Survey

Graph 14: Showing customers preference for a particular brand

of soft drinks.

Brand of Soft Drinks


No; 22

Yes; 78

Yes No

Inference: Out of 100 outlets 78% of customers ask for a

particular brand of soft drinks and 22% wont.

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Q. No. 18 Which product soft drinks prefer by customer while

eating?

Table 16 Prefer by customer while eat.


Sl.
Categories Actual Percentage
No.
1 Coca Cola 43 08
2 Sprite 79 14
3 Coke Diet 13 02
4 Maaza 89 16
5 Pulpy Orange 78 14
6 Thums Up 48 09
7 Limca 25 05
8 Minute Maid 45 08
9 Fanta 34 06
10 Nestea 12 02
11 Kinley 89 16
Total 100 100
Source: Field survey

Graph 15: Preference of Customers soft Drinks brands while


eating.
89 89
90 79 78
80
70
60 48 45
43
50 34
40 25
30
13 12
20
10
0

Analysis:
According to the above analysis it is concluded that 16% of
customers are prefer Maaza soft drinks while eating and same as
in the Kinley water and customer prefer sprite soft drinks at

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

14%. Pulpy orange also same as sprite. Thums up and coca cola
as almost some preference by customer while eating.
Inference:
Most of the respondents are prefer Maaza and Kinley water
while eating.
Q. No. 19: Activations increases brand image

Table 17 Showing Activations increases brand image

Sl.
Percentag
No Categories Actual
e
.
1 Yes 95 95
2 No 05 05
Total 100 100
Source: Primary Data

Graph 16 : Showing activation increases brand image

Activation Increaes brand image

No; 5

Yes; 95

Yes No

Inference:

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Out of 100 outlets 95% says activation increases brand

image and 5% says activation does not increase brand image.

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Q. No. 20: In which company do you get more benefit

Table 18 Showing that which company giving more benefit


to retailer.
Sl.
Categories Actual Percentage
No.
1 Coca Cola 59 59%
2 Pepsi 32 32%
3 Other 09 09%
Total 100 100
Source: Field Survey

Graph 17: Showing the more benefit given company.

Other; 9

Pepsi; 32
Coca Cola ; 59

Coca Cola Pepsi Other

Analysis: According to the above analysis it is concluded that


Coca Cola Company is giving more benefit to retailer is stats that
59%. And Pepsi is giving 32% benefit to outlets and 23% in given
by other company.

Inference: Most of the respondents are receive benefit from Coca


Cola Company.

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Q. no. 21 : Company Should do the activation in future:

Table 19: Company should do the activation in future.

Sl.
Categories Actual Percentage
No.
1 Yes 95 95
2 No 05 05
Total 100 100
Source: Field survey

Graph18 : Showing that company should do the activation in

future.

No; 5

Yes ; 95

Yes No

Analysis :
According to the above analysis it is concluded that Coca
Cola company has to move to activation in future respondent
stats that 95%.

Inference:

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Most of the respondents are receive benefit from Coca Cola


company.

CHAPTER 5
FINDINGS, SUGGESTIONS AND
CONCLUSION

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

CHAPTER 5
FINDINGS

All most cafeterias are selling soft drinks.


49% of outlet sell coca Cola product.
59% outlet owner facing problem with the soft drinks

company people.
35% out let owner facing problem with college

management.
40 of respondents given rank 2 in purchasing coca Cola

products.
51% of respondents prefers coca Cola brand.
35% cafeteria coolers (refrigerator) provided by coca-cola

company.
Coca Cola provide only few displays to advertise in

Cafeteria
89% of respondents like activation in their outlets.
GSB signboard used more in promotion activation compare

to other.
Combo shots attract more customers in activation.
All type of activation is used in some or other way in college

cafeterias.
95% of the respondent agree that activation increase brand

image.

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

SUGGESTION

Company has to concentrate more on activations in the

remain 51% of college cafeterias.


Most of the outlet owners are facing problems with the soft

drinks company people, but they are satisfied with Coca

Cola company people. Company should concentrate in this

regard.
Company should increase in providing cooler (refrigerator)

to college cafeteria.
Most of the respondents given, second rank on purchases

coca Cola product by public, company need to concentrate

in this regard.
Company should increase more displays (promotional

activities) in cafeterias. Because majority of the

respondents agreed that activation increases brand image.

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

CONCLUSION

Impact of promotional activates in college cafeteria is more

effectives because of students (youngster) are a valuable in

college only so that the response for any new ideas and

activation and new products performance will get easily and

effectively.

There is an increase in sales in college cafeteria due to the

effect of activation. Profit for company also and activation has

been successful in making the consumer aware of the brand and

retains the brand name in their mind and recalls.

Activation is an effective method to increase sales and

brand image. Activation creates brand awareness in consumer.

This leads to brand identity, brands acceptance and value

creation. Activation makes customers brands loyal and leads to

more consumption.

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

CHAPTER VI

ANNEXURE

Questionnaire
Bibliography

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

QUESTIONNAIRE

Dear Respondents:

I am a student of final year B.B.M studying in Sahyadri

Arts and Commerce College, Shivamogga. I am doing survey on

Effectiveness of Coca Cola product in Shivamogga City

outlets. I would grateful if you could spare a few minute to fill

up this questionnaire.

Thanking You, Yours faithfully

1 Name of the Canteen / Outlet / College Canteen:____________


2 Owner Name:_____________________
3 Address:_________________________________________________

4 Type of Outlet / Canteen:

Eating and Drinking [ ] Grocery [ ]

Convenience [ ]
5 Do you sell soft drinks in your college / Outlet?

Yes [ ] No [ ]
6 If yes, which brand of Soft drinks do you sell more?

Coke [ ] Pepsi [ ] Sprite [ ] Thums up [ ] Mazza [ ]

Fanta [ ] Slice [ ]
7 What is the problem in selling soft Drinks

Low Sales [ ] College Management [ ]

Problem with company person [ ]

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

8 Rank the following depending upon the sales volumes?

Brand Sprit Thum Mazz


Coke Pepsi Fanta Slice
s e s up a
I
II
III
9 Which are the brands most preferred by customers

Coca cola [ ] Pepsi [ ] Sprite [ ]

Thums up [ ] Mazza [ ] Fanta [ ] Slice [ ]


10 How do you chill the soft drinks

Company Cooler

Coke [ ] Pepsi [ ] Mazza [ ] Sprite [ ] Own Cooler [ ]


11 Does the company provide any displays to advertise the

products (like fridge / name broad / light boards)?

Pepsi: Yes [ ] No [ ]

Coke Yes [ ] No [ ]
12 Do you prefer any type of activation in your college

Yes [ ] No [ ]
13 What are the different activations used in your outlet ?

Combo Short [ ] Drinking short [ ]

Stande [ ] Flange Table [ ]

Top Display Unit [ ] Price communication [ ]

Aerial Mobile Hanger [ ] Garden Umbrella [ ]

Menu Boards [ ] Tent Cards [ ] Bottle Neck

[ ]
14 Which type of Signboard used for activation?

DPS [ ] GSB[ ] 2 Side GSB [ ]

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

15 Rank which activation attracts more customers?


Neither
Sl. Strongly Strongly
Items Disagree agree nor Agree
No. Disagree Agree
disagree
1 Singes
2 Combo

Shots
3 Flanges
4 Menu

Board
5 Window

Display
16 Do you think that activation increases outlet sales and profit?

Yes [ ] No [ ]
17 Do you think that activation makes the customers to ask for a

particular brand of soft drink?

Yes [ ] No [ ]
18 Which product soft drinks prefer by customer while eating?

Coca Cola [ ] Thums Up [ ] Coke Diet [ ]

Sprite [ ] Limca [ ] Fanta [ ]

Maaza [ ] Kinley [ ] Minute Maid[ ]

Pulpy Orange [ ] Nestea [ ]


19 Do You think that activations increases brand image?

Yes [ ] No [ ]
20 In which company do you get more benefit

Coca Cola [ ] Pepsi [ ] Other [ ]


21 Do you think that company should do the activation in

future?

Yes [ ] No [ ]

Sahyadri Arts & Commerce College, Shivamogga.


Effectiveness of Coca Cola Product
in Shivamogga City

Signature of the Respondents

BIBLIOGRAPHY

Web Sites

www.thecococola.com
www.answers.com
www.marketwatch.com

Books

Business research methods


o S N Murthy and U Bhojanna
Business research Methods
o B.R. Kothari New Age, International publication
Retail Management
o Barry and Berman

Sahyadri Arts & Commerce College, Shivamogga.

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