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Contents
Executive summary 5
Setup 7
Set up SEPA countries/regions as members of the European economic area 7
Set up a method of payment for SEPA direct debits 8
Set up company information 8
Set up company bank accounts for SEPA direct debits 8
Set up customers and customer bank accounts for SEPA direct debits 8
Belgium only: Set up Isabel electronic banking parameters 9
Transactions 9
Create and export payments using a SEPA payment format 9
Setup 11
Set up legal entity information 11
Set up company bank accounts for SEPA direct debits 11
Set up customers and customer bank accounts for SEPA direct debits 11
Belgium only: Set up Isabel electronic banking parameters 12
Set up an outbound integration port for payments 12
Transactions 12
Create and export payments using a SEPA payment format 12
Country/region-specific information 14
References 30
The European Commission established the legal foundation for SEPA payments through the Payment Services Directive
(PSD). The European Payments Council (EPC) supports the SEPA by:
Setting the standards for SEPA electronic payments by using the ISO 20022 Universal financial industry message
scheme XML format.
Setting rules and guidelines regarding the handling of euro payments.
The EPC, which consists of European banks, develops the commercial and technical frameworks for SEPA payment
instruments. Three types of SEPA payments are planned:
Credit transfers Supported in Microsoft Dynamics AX 2009 SP1, Microsoft Dynamics AX 2012, and Microsoft
Dynamics AX 2012 R2.
Di rect debits and direct debit mandates Currently supported in Microsoft Dynamics AX 2009 SP1, Microsoft
Dynamics AX 2012, and Microsoft Dynamics AX 2012 R2.
Cards Is not supported at this time.
This white paper describes the SEPA Direct Debit (SDD) formats and Direct Debit Mandates that are available for
Microsoft Dynamics AX, and how to install, set up, and use them.
SEPA Direct Debits create, for the first time, a payment instrument that can be used for both national and cross -border
euro direct debits throughout the 32 SEPA countries/regions.
As of February 1, 2014, SEPA Direct Debits will be mandatory for this type of transaction within the euro area.
There are two schemes available: the SEPA Core Direct Debit Scheme and the SEPA Business to Business (B2B) Direct
Debit Scheme. Both of the SEPA schemes use the same file format.
The SEPA direct debit payment format is available for the following versions:
Microsoft Dynamics AX 2009 SP1
Microsoft Dynamics AX 2012
Prerequisite Make sure that you have installed Microsoft Dynamics AX 2009 SP1.
Download instructions
1. Log on to CustomerSource or PartnerSource, and then search for SEPA.
2. Locate the download page for the method of payment that supports the SEPA Direct Debit (ISO 20022 XML)
format.
3. Download the .zip file for Microsoft Dynamics AX 2009 SP1, depending on the version of Microsoft Dynamics AX
that you are using.
Installation Click the following link, and then follow the instructions in KB article 2926525 to install the .xpo and label
files: https://mbs.microsoft.com/knowledgebase/KBDisplay.aspx?scid=kb;EN-US;2926525
Setup
Before you can create SEPA export files, you must set up the methods of payment, company, and bank account
information in Microsoft Dynamics AX.
4. Repeat steps 2 and 3 for the other countries/regions in the European Union.
Note If the list is empty, click Setup, select one of the formats in the Available list, and then click the < button to
add the format to the Selected list.
Set up customers and customer bank accounts for SEPA direct debits
You must provide IBANs and SWIFT codes (BIC) for a customer bank account that is used for SEPA direct debits. SEPA
direct debit amounts must be in euros. Use the Customers form to enter the bank account information and currency
information for your customers.
1. Click Accounts receivable > Common Forms > Customer Details.
2. In the Customers form, on the Overview tab, create or select a customer.
3. In the Currency field, verify that the currency code for the customer is EUR.
Transactions
You use the SEPA direct debit payment formats in the same way that you use any other payment format in Microsoft
Dynamics AX. To create and post a free text invoice for direct debit payments, go to 1. Enter a free text invoice for a
customer that has a direct debit mandate. The following procedure describes how to generate payments using the
SEPA payment format.
Fi eld De scription
Re mittance information Select the format for remittance information, depending on the requirements of your
country/region or bank:
Structured Select this option if one payment line is settled with one invoice. This
option is not available for the country/region-specific export formats for France,
Germany, or The Netherlands.
Unstructured Select this option if payment is settled with multiple invoices. The
invoice numbers for the settled invoices are concatenated and used as the
remittance information. In compliance with SEPA guidelines, unstructured
remittance information is limited to 140 characters.
Batch booking Select this check box if you want to change the value of the batch booking tag in the
XML file.
Issuer Select the issuer of the credit reference.
Processing date Enter the date when the bank should process the payments.
Fi le name Enter or select the file name for the SEPA XML file. Use the file extension .xml.
Covering letter from Enter the value of the quantity of invoices, from which a covering letter report is
quantity of invoices printed.
Control report Select this check box to print a report that contains the payment information. You can
specify report options by clicking the Control report button.
Attending note Select this check box to print the Attending note report. You can specify report options
by clicking the Attending note button.
Payment advice Select this check box to print the Payment advice report. You can specify report options
by clicking the Payment advice button.
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Prerequisite Make sure that you have installed Microsoft Dynamics AX 2012.
Download instructions
1. Log on to CustomerSource or PartnerSource, and then search for SEPA.
2. Locate the download page for the method of payment that supports the SEPA Direct Debit (ISO 20022 XML)
format.
3. Download the .zip file for Microsoft Dynamics AX 2012, depending on the version of Microsoft Dynamics AX that
you are using.
Installation Click the following link, and then follow the instructions in KB article 2926525 to install the .xpo and l abel
files: http://support.microsoft.com/kb/2926525.
Setup
Before you can create SEPA export files, you must set up the legal entity and bank account information in Microsoft
Dynamics AX.
Set up customers and customer bank accounts for SEPA direct debits
You must provide IBANs and SWIFT codes (BIC) for a customer bank account that is used for SEPA payments. Also,
SEPA payments must be in euros. Use the Customers form to enter the bank account information and currency
information for your customers.
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1. Click Cash and bank management > Setup > IBS parameters.
2. On the ISABEL tab, in the Upload folder field, browse to the location where you will save exported payments, and
then click OK.
3. In the Upload mode field, select Attended mode to activate the upload integration mode for the Isabel electronic
banking software.
4. If necessary, set up additional parameters. For more information, see the following topic on TechNet:
http://technet.microsoft.com/en-us/library/gg232175.aspx.
For detailed instructions for each of these steps, refer to the Walkthrough: Configuring an outbound integration port
for payments topic on TechNet: http://technet.microsoft.com/en-us/library/hh446522.aspx.
Transactions
You use the SEPA direct debit payment service format differently than how you use other payment formats in Microsoft
Dynamics AX. To create and post free text invoices, go to 1. Enter a free text invoice for a customer that has a direct
debit mandate. The following procedures describe how to generate payments using the SEPA payment format.
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13
Country/region-specific information
The section provides information about the country/region-specific formats. This section has been updated to include
information about features that were added or changed for Microsoft Dynamics AX 2009 SP1 with the hotfix in
2926525 and in AX 2012 with the hotfix in 2926525.
For Microsoft Dynamics 2012, the SEPADirectDebit service lets you select a country/region when you generate
payments. However, for Microsoft Dynamics AX 2009 SP1, you must select the export format when you generate
payments.
Use the following table to learn about which export formats work with which countries for Microsoft Dynamics AX 2009
SP1, and to learn additional information about each export format. The functionality that is described in the Additional
information about the export format column is available in all two versions of Microsoft Dynamics AX unless otherwise
stated.
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What are International Bank Account Numbers (IBAN) and Bank Identifier Codes (BIC)?
The International Bank Account Number (IBAN) and Bank Identifier Code (BIC) are used to identify any account in the
32 SEPA countries/regions.
Depending on the version that you are using, you can enter the IBAN and BIC codes in the following way:
In Microsoft Dynamics AX 2012, enter the BIC in the SWIFT code field and the IBAN in the IBAN field. Both fields are
located on the Additional identification FastTab on the Bank account tab in the Bank accounts form. This is true for
both the creditors bank account and the customers bank account.
In AX 2009 SP1, enter the BIC in the SWIFT code field and the IBAN in the IBAN field. Both fields are located on the
G e neral tab in the Bank accounts form.
Where do I enter creditor identifiers (Direct debit IDs)?
In the SEPA, each creditor is identified by a unique creditor identifier. This identifier lets the customer and the customer
bank filter each direct debit, and then process or reject the direct debit according to customer instructions. Creditors
must request this identifier through their bank.
Depending on the version you are using, you can enter credit identifiers in the following way:
In Microsoft Dynamics AX 2012, enter this identifier in the Direct debit ID field on the Additional identification
FastTab in the Bank accounts form for the legal entity.
In AX 2009 SP1, enter the credit identifier in the Direct debit ID field on the Setup tab in the Bank accounts form for
the company.
Where do I specify the SEPA Direct Debit file format (ISO 20022)?
The SEPA data formats are based on the ISO 20022 message standards. In Microsoft Dynamics AX 2012, you will select
the SE PADirectDebit format as a payment service when you generate payments for a payment journal. For information
about how to configure a payment format by using a service, go to Walkthrough: Configuring and outbound
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Functionality will be added to Microsoft Dynamics AX 2012 to handle basic mandate recording. In addition, mandates
can be scanned and attached to the customer by using the document handling functionality in Microsoft Dynamics AX
2012. Microsoft Dynamics AX 2012 does not include built-in integration with bank-specific systems to import mandates
that are tracked at the bank level.
Note In AX 2012 with the hotfix in KB2926525 and AX 2009 SP1 with the hotfix in KB2926525, you can use the COR1
scheme for SEPA Core direct debit mandates.
The following illustration shows the process of setting up SEPA direct debit mandates:
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3. On the Number sequences tab, select a number sequence code for the Direct debit mandate ID reference.
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Add direct debit mandate information to a customer record (AX 2009 SP1)
Before you can draw Single Euro Payment Area (SEPA) direct debit payments for customers with a mandate, you must
enter information about the mandate. This topic explains how to add information about a direct debit mandate to a
customers record, and how to print, scan, or cancel a mandate if necessary.
The following illustration shows the process of adding direct debit mandate information to a customer:
Fi eld De scription
Mandate ID The identifier is automatically assigned.
Select the customers bank account. The IBAN and SWIFT code fields must be filled in
Bank account
for the bank account if it is used for direct debits.
Si gnature date Select the date that the mandate was signed.
Select the type of mandate scheme. Select from the following options:
Core The basic direct debit scheme, which can be used for businesses or
consumers.
B2B The business-to-business, which can be used only for businesses.
Mandate scheme
COR1 The COR1 direct debit mandate scheme, which can be used for businesses
or consumers.
The COR1 control is available only AX 2009 SP1 with the hotfix in KB2926525 is
installed.
Payment frequency Select how payments are made. Select from the following options.
Re curring Mandates include multiple payments, such as installment plans or
service agreements. Enter the number of payments in the Expected number of
payments field.
One-time Mandates include only one payment.
Mandate status The mandate status is Incomplete until you enter all the required fields. The status then
changes to Ne w.
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Fi eld De scription
Days required for the first Enter the number of days to allow for pre-notifications.
pre -notification
If a payment is settled with two invoices, the usage count is increased by two, even
though only one payment is used. If a payment is settled with an invoice in another
legal entity, the usage count is updated in the legal entity of the invoice.
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When you enter or generate interest notes, collection letters, project invoices, or journal entries, the default mandate
reference that is specified for the customer is used. If necessary, you can use the Customer transactions form to change
the mandate reference for a transaction after it has been posted.
This topic explains how to create a free text invoice for a customer who has a direct debit mandate. The process is
similar for customer invoices for sales orders.
1. Enter a free text invoice for a customer that has a direct debit mandate
Use the Free Text Invoice Details form to enter a free text invoice for a customer.
1. Click Accounts receivable > Common Forms > Free Text Invoice Details.
2. Press CTRL+N.
3. Select a customer that has a direct debit mandate, and enter invoice header and line information. For basic
information about how to work with free text invoices, see Key tasks: Free text invoices.
4. On the Payment tab, select a method of payment that has the Require mandate check box selected.
5. In the Di rect debit mandate ID field, select a mandate reference.
6. Click Posting > Free text invoice.
7. In the Post free text invoice form, select the Print invoice check box, and then click OK.
The invoice is posted and printed. The SEPA direct debit notification section is printed at the bottom of the invoice.
Create payments for customers that have direct debit mandates (AX 2009 SP1)
You can create SEPA direct debit payments for customers that have invoices that use a method of payment that
requires a mandate. This topic explains how to create a payment proposal for customers that have direct debit
mandates. It also explains how you can verify mandate information after the payment is posted.
1. Create a payment proposal for customers that have direct debit mandates
Use the Payment journal form to create a payment proposal for customers.
1. Click Accounts receivable > Journals > Payment > Payment journal.
2. Select a journal name, and then click Lines.
3. Click Payment proposal > Create payment proposal.
4. In the Customer payment proposal form, click Select.
5. In the query form, select the Method of payment field.
6. In the Criteria field, select a method of payment that requires a mandate, and then click OK.
To add restrictions to select documents by mandate scheme or payment frequency, right-click on the Customer
transactions table and add the Customer direct debit mandates table. Then, enter criteria and then click OK.
7. Enter other information for the payment proposal, as needed, and then click OK.
8. Click T ransfer.
9. Click Functions > Generate payments.
10. In the Generate payments, select a method of payment that requires a mandate, and then click OK.
Payments are generated, and the payment status changes to Sent.
11. In the Journal voucher form, click Post > Post.
Payments are posted. The usage count for each customers mandate is incremented. If a payment is settled with
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The following illustration shows the process of setting up SEPA direct debit mandates:
Fi eld De scription
23
3. On the Number sequences area, select a number sequence code for the Direct debit mandate ID reference.
Note The Require mandate check box is available only if you select Electronic payment in the Payment type field.
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The following illustration shows the process of adding direct debit mandate information to a customer:
Fi eld De scription
Mandate ID The identifier is automatically assigned.
Select the customers bank account. The IBAN and SWIFT code fields must be filled in
Bank account
for the bank account if it is used for direct debits.
Si gnature date Select the date that the mandate was signed.
Select the type of mandate scheme. Select from the following options:
Core The basic direct debit scheme, which can be used for businesses or
consumers.
B2B The business-to-business, which can be used only for businesses.
Mandate scheme
COR1 The COR1 direct debit mandate scheme, which can be used for businesses
or consumers.
The COR1 control is available only if Microsoft Dynamics AX 2012 R3, AX 2012 R2 with
the hotfix in KB2926525, and AX 2012 with the hotfix in KB2926525 is installed.
Payment frequency Select how payments are made. Select from the following options.
Re curring Mandates include multiple payments, such as installment plans or
service agreements. Enter the number of payments in the Expected number of
payments field.
One-time Mandates include only one payment.
Mandate status The mandate status is Incomplete until you enter all the required fields. The status then
changes to Ne w.
25
Fi eld De scription
Days required for the first Enter the number of days to allow for pre-notifications.
pre -notification
If a payment is settled with two invoices, the usage count is increased by two, even
though only one payment is used. If a payment is settled with an invoice in another
legal entity, the usage count is updated in the legal entity of the invoice.
6. In the Default mandate ID field, select the default mandate to use for transactions. These transactions include
customer invoices for sales orders, free text invoices, interest notes, collection letters, project invoices, and journal
entries. Select the mandate reference that will be used for these transactions most of the time. If necessary, you can
use the Customer transactions form to change the mandate reference for a transaction after it has been posted.
26
When you enter or generate interest notes, collection letters, project invoices, or journal entries, the default mandate
reference that is specified for the customer is used. If necessary, you can use the Customer transactions form to change
the mandate reference for a transaction after it has been posted.
This topic explains how to create a free text invoice for a customer who has a direct debit mandate. The process is
similar for customer invoices for sales orders.
1. Enter a free text invoice for a customer that has a direct debit mandate
Use the Free Text Invoice Details form to enter a free text invoice for a customer.
1. Click Accounts receivable > Common > Free text invoices > All free text invoices.
2. On the Action Pane, click Free text invoice.
3. Select a customer that has a direct debit mandate, and enter invoice header and line information. For basic
information about how to work with free text invoices, see Key tasks: Free text invoices.
4. Select a method of payment that has the Require mandate check box selected.
5. In the Di rect debit mandate ID field, select a mandate reference.
6. On the Action Pane, click Post.
7. In the Post free text invoice form, select the Print invoice check box, and then click OK.
The invoice is posted and printed. The SEPA direct debit notification section is printed at the bottom of the invoice.
Create payments for customers that have direct debit mandates (AX 2012)
You can create SEPA direct debit payments for customers that have invoices that use a method of payment that
requires a mandate. This topic explains how to create a payment proposal for customers that have direct debit
mandates. It also explains how you can verify mandate information after the payment is posted.
1. Create a payment proposal for customers that have direct debit mandates
Use the Payment journal form to create a payment proposal for customers.
1. Click Accounts receivable > Journals > Payments > Payment journal.
2. Select a journal name, and then click Lines.
3. Select a journal line, and then click Payment proposal > Create payment proposal.
4. In the Customer payment proposal form, click Select.
5. In the Customer payment proposal query form, in the Criteria field, select the criteria for the customer transactions.
6. To add restrictions to select documents by mandate scheme or payment frequency, in the upper pane, right -click
the Customer transactions table in the tree and add the Customer direct debit mandates table. Enter criteria, and
then click OK.
7. In the Customer payment proposal form, enter other information for the payment proposal as needed, and then
click OK.
8. Click Functions > Generate payments.
9. In the Generate payments form, select Payment method, and then in the Method of payment field, select a method
of payment that requires a mandate. Payments are generated, and the payment status changes to Sent.
10. In the Journal voucher form, click Post > Post to post the payments.
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1. Click Accounts receivable > Common > Customers > All customers.
2. Double-click a customer.
3. Select the Direct debit mandate FastTab and double-click a mandate.
4. Note the usage count at the bottom of the form.
5. To view the remaining invoices for the selected mandate, click Print > Mandate notification.
6. Click OK.
7. In the Customers form, click Transactions.
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