PART VI: PROPOSAL FORMS

This section contains various forms that should be prepared and submitted along with the
Proposers proposal. The intent of providing such forms is to ensure comparability between
proposals. Included in this section are the following forms:

Non-Collusion Affidavit
Certification Regarding Delinquent Taxes
Certification of Restrictions on Lobbying
Government-wide Debarment and Suspension
Acknowledgement of Addendum Receipt
Non-Conflict Affidavit
Declaration Regarding Material Assistance
Certification Of Compliance With 3517.13 Of The Ohio Revised Code
Minimum Criteria
Company Background Form
Technical Requirements Form
Vendor Hosting Form
Project Management Approach Form
Report Development Form
Training Form
Staffing Plan Form
Ongoing Support Services Form
Client Reference Form
Pricing Forms

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 1. NON-COLLUSION AFFIDAVIT

NOTE: EACH BIDDER SHALL FURNISH THIS AFFIDAVIT, PROPERLY EXECUTED AND
CONTAINING ALL REQUIRED INFORMATION, WITH HIS/HER BID.

IF YOU FAIL TO COMPLY, YOUR BID WILL NOT BE CONSIDERED.

NAME____________________________________________________________

being first duly sworn deposes and says:

Individual Only: That he/she is an individual doing business under the name of
____________________________________________________
at ______________________________________, in the City of
____________________________________, State of
_____________________________________________________.

Partnership Only: That he/she is the duly authorized representative of a partnership

doing business under the name of ___________________________________________ at
_________________________________in the City of
_________________________________________,State of
_____________________________________________________.
___
Corporation Only: That he/she is the duly authorized, qualified and acting
____________________________________________________ of
_________________________________, a corporation organized and existing under the laws of
the State of ___________________________, and that he/she, said partnership or said
corporation, is filing herewith a proposal or bid to the Central Ohio Transit Authority in conformity
with the foregoing specifications.

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2|Page
Individual Only: Affiant further says that the following is a complete and accurate list of the
names and addresses of all persons interested in said proposed contract:
______________________________________________________________________________
_____________________________.

Affiant further says that he/she is represented by the following attorneys:

______________________________________________________

and is also represented by the following resident agents in the City of Columbus:
_____________________________________________________.

Partnership Only: Affiant further says the following is a complete and accurate list of
the names and addresses of the members of said partnership:
______________________________________________________
_____________________________________________________.
Affiant further says that said partnership is represented by the following attorneys:
______________________________________________________
______________________________________________________

And is also represented by the following resident agents in the City of Columbus:
______________________________________________________
_____________________________________________________.

Corporation Only: Affiant further says that the following is a complete and accurate list of the
officers, directors and attorneys of said corporation:
President:______________________________________________
Directors:______________________________________________
Vice President__________________________________________
Secretary:_____________________________________________
Treasurer: _____________________________________________
Local Manager or Agent: ________________________________
______________________________________________________
Attorneys: ____________________________________________
______________________________________________________
and that the following officers are duly authorized to execute contracts on behalf of said
corporation:

_____________________________________________________.

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3|Page
Affiant further says that the proposal or bid filed herewith is not made in the interest of or on behalf
of any undisclosed person, partnership, company, association, organization or corporation; that
such bid is genuine and not collusive or sham; that said bidder has not, directly or indirectly,
induced or solicited any other bidder to put in a false or sham bid, and has not directly or indirectly,
colluded, conspired, connived or agreed with any bidder or anyone else to put in a sham bid, or
that anyone shall refrain from bidding; that said bidder has not in any manner, directly or indirectly,
sought by agreement, communication or conference with anyone to fix the bid price of said bidder
or of any other bidder, or to fix any overhead, profit, or cost element of such bid price or that of
any other bidder, or to secure any advantage against the Central Ohio Transit Authority, or anyone
interested in the proposed contract; that all statements contained in such bid are true; that said
bidder has not directly or indirectly, submitted his price or any breakdown thereof or the contents
thereof, or divulged information or data relative thereto, or paid or agree to pay, directly on
indirectly, any money or other valuable consideration for assistance or aid rendered or to be
rendered in procuring or attempting to procure the contract above referred to, or any corporation,
partnership, company, association, organization, or to any member or agent thereof, or to any other
individuals, except to such persons as herein above disclosed to have a partnership or other
financial interest with said bidder in his general business; and further that said bidder will not pay
or agree to pay, directly or indirectly, any money or other valuable consideration to any
corporation, partnership, company, association, organization or to any member or agent thereof,
or to any other individual, for aid or assistance in securing contract above referred to in the event
the same is awarded to:

(Name of Individual, Partner or Corporation)

Further, affiant sayeth naught.

__________________________________________
Signature

STATE OF ______________________________
SS:
COUNTY OF ____________________________

Sworn to before me and subscribed in my presence this _______ day of

______________________, 20_____.

(SEAL)
__________________________________________
Notary Public
__________________________________________
Commission Expiration Date

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 2. CERTIFICATION REGARDING DELINQUENT TAXES

Bidder hereby certifies that it is/is not (cross one out), as of the date of the submission of this bid,
charged with any delinquent personal property taxes on the general tax list of Franklin County,
Ohio.

The bidder certifying in the above paragraph that it is charged with delinquent taxes on the general
tax list also certifies that the following amounts are due and payable:

__________________________ Taxes *

__________________________ Penalty *

__________________________ Interest *

__________________________ Total *

____________________________________
Authorized Signature

____________________________________
Title

____________________________________
Company

STATE OF ________________________
SS:
COUNTY OF ______________________

Sworn to before me and subscribed in my presence this _____ day of ____________________,

20_____.

(SEAL)
____________________________________
Notary Public

____________________________________
Commission Expiration Date
* Mark N/A if not applicable.

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5|Page
 3. CERTIFICATION OF RESTRICTIONS ON LOBBYING

The undersigned hereby certifies on behalf of

_________________________________________________________________ that:
(Name of Bidder)
(1) No Federal appropriated funds have been paid or will be paid, by or on behalf of the
undersigned, to any person for influencing or attempting to influence an officer or employee of
any agency, a Member of Congress, an officer or employee of Congress, or an employee of a
Member of Congress in connection with the awarding of any Federal contract, the making of any
Federal grant, the making of any Federal loan, the entering into of any cooperative agreement, and
the extension, continuation, renewal, amendment, or modification of any Federal contract, grant,
loan, or cooperative agreement.
(2) If any funds other than Federal appropriated funds have been paid or will be paid to any
person for influencing or attempting to influence an officer or employee of any agency, a Member
of Congress, an officer or employee of Congress, or an employee of a Member of Congress in
connection with this Federal contract, grant, loan, or cooperative agreement, the undersigned shall
complete and submit standard Form-LLL, Disclosure Form to Report Lobbying, in accordance
with its instructions.
(3) The undersigned shall require that the language of this certification be included in the
award documents for all subawards at all tiers (including subcontracts, subgrants, and contracts
under grants, loans, and cooperative agreements) and that all subrecipients shall certify and
disclose accordingly.

This certification is a material representation of fact upon which reliance is placed when this
transaction was made or entered into. Submission of this certification is a prerequisite for making
or entering into this transaction imposed by Section 1352, Title 31, U.S. Code. Any person who
fails to file the required certification shall be subject to a penalty of not less than $10,000 and not
more than $100,000 for each such failure.

Executed this _________ day of _____________________, 20_____.

Name of Bidder ________________________________________________________________

Address ______________________________________________________________________

City, State, Zip _________________________________________________________________

Signature of Authorized Official ___________________________________________________

Title of Official ________________________________________________________________

Telephone ________________________Fax__________________________________________
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 4. GOVERNMENT-WIDE DEBARMENT AND SUSPENSION
(NONPROCUREMENT)

Suspension and Debarment

This contract is a covered transaction for purposes of 49 CFR Part 29. As such, the contractor is
required to verify that none of the contractor, its principals, as defined at 49 CFR 29.995, or
affiliates, as defined at 49 CFR 29.905, are excluded or disqualified as defined at 49 CFR 29.940
and 29.945.

The contractor is required to comply with 49 CFR 29, Subpart C and must include the requirement
to comply with 49 CFR 29, Subpart C in any lower tier covered transaction it enters into.

By signing and submitting its bid or proposal the bidder or proposer certifies as follows:

The certification in this clause is a material representation of fact relied upon by the Central Ohio
Transit Authority (COTA). If it is later determined that the bidder or proposer knowingly rendered
an erroneous certification, in addition to remedies available to the Central Ohio Transit Authority
(COTA), the Federal Government may pursue available remedies, including but not limited to
suspension and/or debarment. The bidder or proposer agrees to comply with the requirements of
49 CFR 29, Subpart C while this offer is valid and throughout the period of any contract that may
arise from this offer. The bidder or proposer further agrees to include a provision requiring such
compliance in its lower tier covered transactions.

________________________________________
Authorized Signature

________________________________________
Date

________________________________________
Company Name

________________________________________

________________________________________
Company Address

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 5. ACKNOWLEDGEMENT OF ADDENDUM RECEIPT

The undersigned acknowledges receipt of the following amendments to the documents:

Amendment No. __________________________ Dated _________________________

Amendment No. __________________________ Dated _________________________

Amendment No. __________________________ Dated _________________________

Failure to acknowledge receipt of all amendments may cause the proposal to be considered
nonresponsive to the solicitation. Acknowledge receipt of each amendment must be clearly
established and included with the offer.

NAME

TITLE

COMPANY

DATE

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 6. NON-CONFLICT AFFIDAVIT

I state that I am _________________________ of ________________________ and that I am

(Title) (Name of my Firm)
authorized to make this affidavit on behalf of my firm, and its owners, directors, and officers. I
am the person responsible in my firm for submitting this response and the price(s) and the amount
of this response.

I state that:

1. The price(s) of this response have been arrived at independently and without
consultation, communication or agreement with any other Bidder, Proponent, or
potential Proponent.

2. Neither the price(s) nor the amount of this response, and neither the approximate
price(s) nor approximate amount of this response, have been disclosed to any other firm
or person who is a Bidder, Proponent or potential Proponent, and they will not be
disclosed before solicitation opening.

3. No attempt has been made or will be made to induce any firm or person to refrain from
responding on this solicitation, or to submit a response higher than this response, or to
submit any intentionally higher or noncompetitive response or other form of
complementary response.

4. The response of my firm is made in good faith and not pursuant to any agreement or
discussion with, or inducement from, any firm or person to submit a complementary or
other noncompetitive response.

5. The Bidder or Proponent declares that it has no existing or prior relationships with any
firm, developer, integrator or supplier. The Bidder or Proponent agrees that should the
Bidder or Proponent be awarded a contract for any work required under this solicitation
it may not be eligible for subsequent implementation work awarded to a related firm;
and that any firm associated with any work under this solicitation may not be eligible
for an award on subsequent installation and implementation. This determination will
be at COTAs sole discretion.
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9|Page
I state that ______________________________ understand and acknowledge that the above
(Name of my Firm)
representations are material and important and will be relied on by COTA in awarding the
contract(s) for which this solicitation is submitted.

I, and my firm understand that any false statement in this affidavit is and shall be treated as
fraudulent concealment from COTA of the true facts relating to for this solicitation.

____________________________________________________________________
(Name and Company Position)

SWORE TO AND SUBSCRIBED BEFORE ME THIS __________DAY OF

____________________ 20______.

NOTARY PUBLIC: ______________________________

My commission expires: ___________________________

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 7. DECLARATION REGARDING MATERIAL ASSISTANCE/ NONASSISTANCE
TO A TERRORIST ORGANIZATION

This form serves as a declaration of the provision of material assistance to a terrorist organization
or organization that supports terrorism as identified by the U.S. Department of State Terrorist
Exclusion List (see the Ohio Homeland Security Division website for a reference copy of the
Terrorist Exclusion List).

Any answer of yes to any question, or the failure to answer no to any question on this
declaration shall serve as a disclosure that material assistance to an organization identified on the
U.S. Department of State Terrorist Exclusion List has been provided. Failure to disclose the
provision of material assistance to such an organization or knowingly making false statements
regarding material assistance to such an organization is a felony of the fifth degree.

For the purposes of this declaration, material support or resources means currency, payment
instruments, other financial securities, funds, transfer of funds, and financial services that are in
excess of one hundred dollars, as well as communications, lodging, training, safe houses, false
documentation or identification, communications equipment, facilities, weapons, lethal
substances, explosives, personnel, transportation, and other physical assets, except medicine or
religious materials.

LAST NAME FIRST NAME MIDDLE

INITIAL

HOME ADDRESS

CITY STATE ZIP COUNTY

HOME PHONE WORK PHONE

COMPLETE THIS SECTION ONLY IF YOU ARE A COMPANY, BUSINESS OR

ORGANIZATION
BUSINESS/ORGANIZATION NAME

BUSINESS ADDRESS

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CITY STATE ZIP COUNTY

PHONE NUMBER

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 8. DECLARATION

In accordance with division (A)(2)(b) of section 2909.32 of the Ohio Revised Code

For each question, indicate either yes or no in the space provided. Responses must be truthful
to the best of your knowledge.

1. Are you a member of an organization on the U.S. Department of State Terrorist Exclusion
list?
Yes No

2. Have you used any position of prominence you have with any country to persuade others
to support an organization on the U.S. Department of State Terrorist Exclusion list?

Yes No

3. Have you knowingly solicited funds or other things of value for an organization on the U.S.
Department of State Terrorist Exclusion List?

Yes No

4. Have you solicited any individual for membership in an organization on the U.S.
Department of State Terrorist Exclusion List?

Yes No

5. Have you committed an act that you know, or reasonably should have known, affords
material support or resources to an organization on the U. S. Department of State
Terrorist Exclusion List?

Yes No

6. Have you hired or compensated a person you knew to be a member of an organization on

the U.S. Department of State Terrorist Exclusion List, or a person you knew to be engaged
in planning, assisting, or carrying out an act of terrorism?

Yes No

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In the event of a denial of a government contract or government funding due to a positive indication
that material assistance has been provided to a terrorist organization, or an organization that
supports terrorism as identified by the U.S. Department of State Terrorist Exclusion List, a review
of the denial may be requested. The request must be sent to the Ohio Department of Public Safetys
Division of Homeland Security. The request forms and instructions for filing can be found on the
Ohio Homeland Security Division website.

CERTIFICATION
I hereby certify that the answers I have made to all of the questions on this declaration are true to
the best of my knowledge. I understand that if this declaration is not completed in its entirety, it
will not be processed and I will be automatically disqualified. I understand that I am responsible
for the correctness of this declaration. I understand that failure to disclose the provision of material
assistance to an organization identified on the U.S. Department of State Terrorist Exclusion List,
or knowingly making false statements regarding material assistance to such an organization is a
felony of the fifth degree. I understand that any answer of yes to any question, or the failure to
answer no to any question on this declaration shall serve as a disclosure that material assistance
to an organization identified on the U.S. Department of State Terrorist Exclusion List has been
provided by myself or my organization. If I am signing this on behalf of a company, business or
organization, I hereby acknowledge that I have the authority to make this certification on behalf
of the company, business or organization referenced on page 1 of this declaration.

X
_______________________
Signature Date

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 9. CERTIFICATION OF COMPLIANCE WITH 3517.13 OF THE OHIO REVISED CODE

The individual listed as the signatory of this certification is a duly appointed representative of the below named
entity and is authorized to sign this certification as an individual or as a representative of
________________________________________ for a contract for
Name of entity
___________________________________________ Type of product or service
with the Central Ohio Transit Authority (COTA) in an amount aggregating more than ten thousand dollars
($10,000) in a calendar year. Further, the above named individual or representative makes the following
statements with respect to prohibited activities constituting a conflict of interest or other violations under the Ohio
Revised Code 3517.13:
1. That none of the following, individually, contributed in excess of one thousand dollars ($1000) in the
previous twenty-four months, and that none of the following will contribute in excess of one thousand
dollars ($1000) beginning on the date the contract is awarded and extending until one year following the
conclusion of the contract, to the public officer or the campaign committee of the public officer having
ultimate responsibility (as defined by O.R.C. 3517.13(K)) for the award of the contract:
a. The individual;
b. Any partner or owner of the partnership or other unincorporated business;
c. Any shareholder of the association;
d. Any administrator of the estate;
e. Any executor of the estate;
f. Any trustee of the estate;
g. The spouse of any person identified;
h. Any child seven years of age through seventeen years of age of any person identified
i. An owner of more than 20% of the corporation or business trust;
j. A spouse of an owner of more than 20% of the corporation or business trust;
k. A child seven years of age through seventeen years of age of an owner of more than 20% of the
corporation or business trust.
2. That no combination of two or more of the following contributed in excess of two thousand dollars ($2000)
in the previous twenty-four months nor will contribute in excess of two thousand dollars ($2000)
beginning on the date the contract is awarded and extending until one year following the conclusion of
the contract, to the public officer or the campaign committee of the public officer having ultimate
responsibility (as defined by O.R.C. 3517.13(K)) for the award of the contract:
a. The individual;
b. Any partner or owner of the partnership or other unincorporated business;
c. Any shareholder of the association;
d. Any administrator of the estate;
e. Any executor of the estate;
f. Any trustee of the estate;
g. The spouse of any person identified;
h. Any child seven years of age through seventeen years of age of any person identified
i. An owner of more than 20% of the corporation or business trust;
j. A spouse of an owner of more than 20% of the corporation or business trust;
k. A child seven years of age through seventeen years of age of an owner of more than 20% of the
corporation or business trust.
Signature:
Printed Name:
Title:
Company Name:
Company address:
Date Signed:

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PRICE PROPOSAL FORM

10. Minimum Criteria

As noted in Part IV, Section 1 of this RFP, proposed solutions MUST meet all of the following requirements.
Proposals not meeting these requirements will be rejected. Proposers should acknowledge acceptance of these
terms and include the following checklist in their RFP response.

Minimum Criteria Yes/No

Response Authorization
The RFP response is signed by an authorized company officer.
Response Completeness
Proposer complied with all instructions in the RFP and provided a response to all items
requested with sufficient detail that provides for the proposal to be properly evaluated.
Response Completeness will include all required forms. Proposers who do not submit
sufficient information to have their proposal evaluated as stated herein may have their
proposal rejected as non-responsive. The result of any deficiencies in this regard will be
determined by COTAs purchasing director to be either a defect that the director will waive
or that the proposal can be sufficiently modified to meet the requirements of the RFP.
Solution Platform
Solution is available as either vendor-hosted or on-premise. COTA is not interested
in procuring a SaaS or subscription based solution.
Six (6) Copies of the Proposal (One (1) Original and Five (5) Copies)
Information Contained in Part IV - Proposal Submission
Non-Collusion Affidavit
Certification Regarding Delinquent Taxes
Certification of Restrictions on Lobbying
Certification Regarding Debarment, Suspension and Other Responsibility Matters
Acknowledgement of Addendum Receipt
Non-conflict Affidavit
Declaration Regarding Material Assistance/Non-assistance to a Terrorist
Organization
Certification of Compliance with Section 3517.13 of the Ohio Revised Code
Price Proposal (in Microsoft Excel file provided)

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11. Company Background Form

Vendor name:
Software brand name:
Software version
proposed (years in
production):
Is Proposer prime Yes No
contractor:

1. What are the key differentiators of your company and its proposed solution?

2. What awards has your company or proposed solution obtained that are relevant to
this project?

3. What documentation is available from an independent source that positively

promotes either the company or products the Proposer is offering?

4. What strategic alliance have you made to further strengthen your product and
services?

5. How do you guarantee the services provided by your company?

6. What are your near-term and long-term goals, and the strategies to reach these goals?

7. What is your niche in the marketplace and your preferred customer size?

8. Please describe the level of research and development investment you make in your
products (i.e. annual budget, head count, etc.).

9. Please describe how the sales cycle is linked to the product development cycle.

10. Please describe your commitment to providing solutions for the public sector
marketplace.

11. Please describe your portal strategy.

12. How many fully operational customer installations of the version proposed in this
RFP, currently in production, has the Proposer completed?
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 Ohio Nationally
Local government
Other public sector
Other non-public sector
Overall:
13. How many fully operational customer installations, in total, has the Proposer
completed?
Ohio Nationally
Local government
Other public sector
Other non-public sector
Overall:
14. How many current system implementations of your solution are in-process within
both the State of Ohio and the region of the Country that includes the State of Ohio?

Current in-process
Implementations
State of Ohio
Region
Total:
15. Please state the year the Proposer started in the business of selling the proposed
solution to local governments:

16. Where is the Proposers closest support facility/sales office to Columbus, OH?

17. Where is the Proposers company headquarters?

18. Please list the Proposers sales in the previous three years:
Year Sales
2013
2012
2011
19. How many total employees does the Proposer have in each of the following
categories:

Area Number
Sales/Marketing
Management/Administration
Help Desk Staff
Development Staff
Other
Total:
20. What is the Proposers hourly rate for implementation assistance beyond that which
is included in the Proposer bid by skill set?

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 Rates for Additional Implementation Assistance
Skill Set Hourly Rate
$ / hr.
$ / hr.
$ / hr.
21. Please indicate a preference for two separate potential visits in which the Proposer
will commit to being available for an onsite demonstration.
Demonstration Date Options
Option Visit #1 Visit #2
Week of 7/11/16
Week of 7/18/16
Week of 7/25/16
Week of 8/1/16
22. What would be the Proposers preferred comparably sized, site visit location?

12. Technical Requirements Form

1. Identify the communication protocols and networking requirements that are required
for implementation and operation of the proposed system. In the event that there are
multiple communication systems and/or protocols available, list all options. Take
into account COTAs current WAN and remote computing requirements and indicate
what changes are required or recommended.

2. What database are you proposing?

3. Does your proposal contain or envision the use of a data warehouse? If yes, describe
your data warehousing capabilities and architecture.

4. Describe the system administration tools that are used to manage the application
including any data archival tools, tools for managing application updates, online help
management tools, etc.

5. Describe the network management systems that either your system uses,
interoperates/integrates with, or you recommend. Please specify.

6. Describe what, if any, footprint (e.g. local software artifacts such as DLLs) exists on
the users desktop.

7. Describe the minimum hardware, software, storage, memory, operating system and
other requirements for desktop computers to access the application such that COTA
can determine the extent to which existing computers must be upgraded or replaced.

8. Please describe the physical and technical preferences for a user acceptance testing
(UAT) environment?

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System Performance
9. System response time must not impede the ability for departmental staff to perform
their required job functions using the system. Will your system be available 99.5%
of the time, except for planned downtime?

10. Can you guarantee a 3-second maximum response time?

11. What are your guarantees on system performance?

Security
12. Describe the identification and authorization capabilities of your proposed solution
for users.

13. Describe how your system interoperates with Active Directory.

14. Describe the security audit capabilities of your proposed solution.

15. What functions does your proposed system have to protect the privacy of information
designated private (e.g. personally identifiable, SSN, credit card, ACH, HIPAA,
etc.) that it processes or stores?

16. What will you do to address vulnerabilities in your product discovered subsequent to
us deploying your code? In what time interval will they be fixed (Critical & non-
critical)? At what cost to COTA?

17. What is your process for notifying the customer and fixing bugs once they have been
identified?

13. Vendor Hosting Form

1. Will your company host the solution or will this be managed by a third party?

2. Where are the data center and storage facilities?

3. Please provide the total number of clients and corresponding number of end-users of
hosted solutions currently supported by your proposed solution.

4. Does the system interface support a browser interface with or without the help of
additional components?

5. How are hosted software applications deployed for use by numerous customers
(dedicated servers for each hosted customer, or is a single set of applications utilized
for all customers)?

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 6. What system/application availability and response time will your proposed system
meet? What are COTAs responsibilities to ensure this level of performance?

7. How do you track monthly usage for subscription-based services?

8. How much notification will you give COTA in advance of any scheduled downtime?

9. Where would local support be located for a client in Columbus, OH?

10. Are support calls included in annual maintenance fees, or charged on a per call basis?
If on a per-call basis, please specify rates and billing method

11. Please describe the minimum commitment term (in years) for a vendor-hosted option
and note the term assumed for determining the proposed costs.

14. Project Management Approach Form

1. How does the Proposer plan to manage the vast amount of material that is produced
during the project through potential solutions such as a collaboration environment?

2. Provide specific information on project close-out activities to transition support to

COTA.

3. How will project management be resourced?

15. Report Development Form

1. What is the query tool and report writer that Proposer is proposing?

2. What is your definition of a report?

3. What reports are available out of the box? Provide a list and samples at the end of
this section.

4. Describe your process for determining the scope of what reports will have to be
developed (not out-of-the-box) and what effort it will take to develop and test them?

5. It is expected that the system will provide the ability for end-user querying and
reporting to be performed without impacting the performance of the transactional
system. Does your proposal meet this expectation?

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16. Training Form

1. What is your recommended approach to training (End-user vs. train the trainer), for
this COTA, and why?

2. What types of training documentation will be developed by the Proposer?

3. What additional tools will be used in developing the training material?

4. Describe the opportunities for ongoing training.

5. Describe the Proposers ability to provide online training material versus classroom
training.

17. Staffing Plan Form

1. Identify the degree to which Proposer staff will be onsite versus off-site during the
project.

2. Provide the resource and configuration requirements for the Proposer's staff during
the implementation:
Number of workstations
Number of desks
Number and size of dedicated
rooms for the project
Parking
Telephones
Network accessibility needs
White boards
Flip charts
Power requirements
Other resource needs
3. Use the table provided below to identify the number of COTA business staff expected
to be committed to the project implementation. Initial identification of project roles
has been provided but should be supplemented or revised by Proposers based on their
experience in implementing their product in similar environments.

Project Role Project Responsibilities FTE

Executive Sponsor(s)
Project Manager
Project Administrator
Functional Process
Owners
Functional Process
Team Participants (per
member involvement)
Training Coordinator
Team Lead

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 Change Management
Team Lead
Communications Team
Lead
Other Roles
Other Roles
Other Roles
4. Use the table below to identify the number of technical resources expected to be
committed to the project implementation. Initial identification of project roles has
been provided but should be supplemented or revised by Proposers based on their
experience in implementing their product in similar environments.

Project Role # of Skill Set Training Training

FTEs Required Required? Provided?
Help Desk
Trainer
DBA
Report Developer
Application
Support
System
Administrator
Security
Administrator
Other Roles
Other Roles
Other Roles
Other Roles

18. Ongoing Support Services Form

Support and Maintenance

1. Provide the minimum, maximum, and average response times (hours) provided as
part of the basic support agreement and average response time for the past twelve
(12) months.

2. Provide Help Desk services for technical support and end users. Specify days and
hours and any escalation options and procedures.

3. Identify the party or business unit that is responsible for the support options provided
above. The Proposer shall include information for a COTA-hosted versus a Proposer-
hosted solution.

4. Provide the following regarding the number of business staff COTA should expect
to be committed to providing on-going application support:
a. Role
b. Responsibility

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 c. Estimated time commitment in terms of FTE time

5. For ongoing IT staff resources, please provide the following information:

a. Type of positions required (e.g., help desk, trainer, DBA, report
developer, application support, system administrator, security
administration, etc.)
b. Number of FTEs within each position
c. Skill sets required for each position
a. Training required and whether the Proposer provides this training

6. Do you limit the number of COTA staff who can call in for support? If yes, explain
your model and how additional staff can be included and at what incremental cost?
If there is no limitation, the maintenance agreement should clearly state this fact. Are
you agreeable to include such language in our contract?

7. Describe the types of support needed to keep the product under current support and
to keep the product enhanced.

8. Do you need remote access to the server to support/maintain it? If yes, describe the
method(s) and security used.

9. < Describe how your software will be licensed to COTA (e.g. site license, named
users, concurrent users, etc.)

Software Updates and Distribution

10. It is anticipated that all system updates and release patches will be downloadable
from the Proposers web site. An accumulation patch process is desired. Provide
information on how server and client-side software updates are received,
processed and distributed to either the server and/or client environment, including
but not limited to:
a. Backward version compatibility and support of back versions,
b. Timeframe/policy on moving to new versions,
c. Automatic product upgrades or on demand,
d. Ease of implementation for COTA staff versus need to contract for
services.
e. Use of Microsoft Systems Management Server (SMS) 2003 and/or
Microsoft Software Update Services (SUS) to deploy new versions
and patches to servers and clients.

24 | P a g e
 11. Describe the product release cycle including:
a. Frequency of upgrades/enhancements or new versions (major and minor
version releases)
b. Contents of release,
c. How long release takes to implement, and
a. Use of release notes.

Customizations
12. How does the Proposer define customization versus configuration?

13. How can COTA customize or configure the software directly without Proposer
involvement?

14. How are local customizations or configurations maintained when installing new
releases of the Proposers software?

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 19. Client Reference Form

Vendor name:
Customer name:
Customer contact:
Customer phone number: ( )
Customer E-mail address
System which Solution Replaced

Describe Nature of Project and Services Provided to This Client:

Configuration of Solution Implemented (Hardware, Software):

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 20. Contract Clauses Compliance Checklist

Contract Terms and Conditions Compliance Checklist

# Title Comply Exception Not
Comply
Erro 1.1. Error! Reference source not found.
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Refe
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sourc
e not
foun
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Erro 1.2. Error! Reference source not found.
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Refe
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Erro 1.3. Error! Reference source not found.
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Refe
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sourc
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Erro 1.4. Error! Reference source not found.
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Refe
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Erro 1.5. Error! Reference source not found.
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Refe
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27 | P a g e
 Contract Terms and Conditions Compliance Checklist
# Title Comply Exception Not
Comply
Erro 1.6. Error! Reference source not found.
r!
Refe
rence
sourc
e not
foun
d..
Erro 1.7. Error! Reference source not found.
r!
Refe
rence
sourc
e not
foun
d..
Erro 1.8. Error! Reference source not found.
r!
Refe
rence
sourc
e not
foun
d..
Erro 1.9. Error! Reference source not found.
r!
Refe
rence
sourc
e not
foun
d..
1.10. Title VI, Civil Rights Act of 1964,
1.10.
Compliance
1.11. Error! Reference source not found. Changes
Error! Reference source not found.
1.12.
Government Obligation to Third Parties
1.13 Error! Reference source not found.
1.14. Error! Reference source not found.
1.15. 1.15. Clean Water Requirements
Error! Reference source not found.. Energy
1.16.
Conservation
1.17. Incorporation of Federal Transit
1.17.
Administration (FTA) Terms
1.18. 1.18. Recycled Products
1.19. 1.19. Liability Insurance
28 | P a g e
 Contract Terms and Conditions Compliance Checklist
# Title Comply Exception Not
Comply
1.20. 1.20. Compliance with Law
1.21. 1.21. Assignment
1.22. Notification of Material Changes in
1.22.
Business
1.23. 1.23. Manner of Performance
1.24. 1.24. Conflicts in Contract Documents
1.25. 1.25. Modification to Contract
1.26. 1.26. Duty to Inform
1.27. 1.27. Delivery
1.28. 1.28. Modification to Contract
1.29. 1.29. Prohibited Interest
1.30. 1.30. Notification of Delay
1.31. 1.31. Request for Extension
1.32. Inspection ServicesError! Reference
1.32.
source not found.
1.33. 1.33. Failure to Perform
1.34. 1.34. Force Majeure
1.35. 1.35. Proposers Personnel
1.36. 1.36. COTA Property
1.37. 1.37. Severability
1.38. 1.38. Proposers Personnel
1.39. 1.39. Intellectual Property Rights
1.40. 1.40. Infringement Indemnity
1.41. 1.41. Risk of Loss
1.42. 1.42. Audit and Inspection of Records
1.43. 1.43. Subcontracting
1.44. Notification of Material Change in
1.44.
Business
1.45. Access Requirements for Persons with
1.45.
DisabilitiesError! Reference source not found.
1.46. 1.46. State and Local Law Disclaimer
1.47. 1.47. Payment
1.48. 1.48. Ohio Public Records Act
1.49. 1.49. Notices Clause
1.50. 1.50. Survival Clause
1.51. Patents, Copyrights, and Proprietary Rights
1.51.
Indemnification
1.52. Control of Sub-contractor, Project Team
1.52.
and Project Manager Designation
1.53. 1.53. Warranty
1.54. 1.54. Resolution and response Time Warranty
1.55. 1.55. Continuity of Warranty
1.56. 1.56. Final Acceptance of the System
1.57. 1.57. Advertisement
29 | P a g e
 Contract Terms and Conditions Compliance Checklist
# Title Comply Exception Not
Comply
1.58. 1.58. Password Security
1.59. 1.59. Replication of Software
1.60. 1.60. Project Schedule and Acceptance
1.61. 1.61. Annual Maintenance and Support Fees
1.62. 1.62. Travel Expense Reimbursement
1.63. 1.63. Source Code
1.64. 1.64. Programmer Services
1.65. Error! Reference source not found.
1.66. Error! Reference source not found.
1.67. Error! Reference source not found.
1.68. Error! Reference source not found.
1.69. Use of Licenses by Personnel Who Are
1.69.
Not Employees
1.70. Disaster Recovery & Disaster Recovery
1.70.
Training
1.71. Error! Reference source not found.
1.72. Error! Reference source not found.
1.73. Error! Reference source not found.
1.74. Error! Reference source not found.

21. Contract Clauses and Conditions Exception Explanations

For all items marked as Exception in the Agreement Terms and Conditions Compliance Checklist, a Proposer
must fully explain the exception on the Exception Explanations form below.

Exception Explanations
# Title Explanation of Exception

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