E-BOOK ADOPTION IN ACADEMIC

AND RESEARCH LIBRARIES

Part 1. Use of E-Books (For all respondents)
This section describes your use of e-books. Please check the button that best describes
your use.
Yes (1) No (2) Don't know (3)
1.1. I use Miguel de Benavides Library e-
books
1.2. I use e-books sourced from other
providers

Part 2. Non-use of Miguel de Benavides Library E-books (for Non users only)
Statements in this section are ONLY for survey respondents who are NOT current
library e-book users, i.e. you answered NO to Item 1.1 -- I use e-books from my Miguel de
Benavides Library. Statements are aimed at exploring practical reasons for why you are not
currently using this service. Check all boxes that apply. Use the text field for any
additional explanation not covered by check box items.

2.1. Unaware of the service

2.2. Don't know how to find them in the library catalogue
2.3. Insufficient titles
2.4. Cumbersome interface
2.5. Unpleasant to use
2.6. Incompatibility with my mobile agent (e.g. iPad, Kindle e-book reader, smart
phone)
2.7. Incompatibility with my browser
2.8. Login (authentication) is frustrating
2.9. Prefer and use hard copy books exclusively
2.10. My computer is too old
2.11. My Internet connection is too slow
2.12. I don't adapt well to new technology
2.13 Limitations on access, copying, printing and download frustrate me
2.14. Other (please specify in the textbox provided below) ____________________
Part 3. Awareness and Perception of Miguel de Benavides Library E-books (For ALL
respondents)
Responses in this section describe your awareness and perception of Miguel de Benavides
Library e-books. Decide if you agree or disagree with each of the statements. If you are not a
current Miguel de Benavides Library e-book user, you can skip statements that do not apply to
you.
307
Strongly Agree Strongly
Disagree Undecided
Disagree (4) Agree
(2) (3)
(1) (5)
3.1. The Miguel de Benavides
Library has e-books
in its collection
3.2. I prefer hard copy books to

e-books
3.3. The Library interface for

Finding e-books is easy to use
3.4. Library e-books are hard to

read on my screen
3.5. I have experienced problems
accessing Library e-books over the
Internet
3.6. Existing Library e-book
customization features are
inadequate to meet my needs
3.7. The Library e-book text

window is too small
3.8. Library e-book access, copy

and print limits are frustrating
3.9. I prefer multimedia elements

in e-books
3.10. Searching e-books for the

information I need is easy
Part 3. continues ..........
Strongly
Disagree Undecided Agree Strongly
Disagree
(2) (3) (4) Agree (5)
(1)
3.11. I prefer Library e
books to physical books
when both are available
3.12. Current Library e
book collections satisfy my
needs
3.13. Library e-book

formats are attractive
3.14. Typically, I skim read

Library e-books
3.15. I use Library e-books
when their physical

counterparts are not
available
3.16. Library e-books are

suitable for longer reading
3.17. Mostly I use Library
e-books for quick fact
finding
3.18. Mostly, I only view
Table of contents (TOC)
pages of Library e-books
3.19. Using Library e-books

is a pleasant experience
3.20. Finding information in

e-books is difficult
Part 3 continues .....
Strongly
Disagree Undecided Agree Strongly
Disagree
(2) (3) (4) Agree (5)
(1)
3.21. Typically, I use units/subjects

embedded links to access e-books
3.22. I use Library e-books because

my friend or peer group use e-books
3.23. I use Library e-books on the

recommendation of my lecturer/tutor
3.24. I use Library e-books because I
have prior personal experience of
using e-books
3.25. I use Library e-books due to
convenience (anywhere, always

accessibility without subject to
physical book lending rules)
3.26. I use Library e-books due to
functionality features (full-text
searching, highlighting,
bookmarking, annotating,
downloadability, user customization)
3.27. I prefer audio version of

Library e-books, where available
3.28. I am satisfied overall with my

University Library's e-books
3.29. I intend to continue using e

books
3.30. E-books and e-journals are

different
Part 4a. Frequency of Using Electronic Resources and Platforms (For ALL
respondents)
Responses in this section describe how often you make use of various kinds of online
resources and platforms for online work of all kinds. Please select a button that
describes your frequency of use.
5 - Often (One or
1 - Never
2 (2) 3 (3) 4 (4) more times a day)
(1)
(5)
4a.1. Desktop PC
4a.2. Laptop, netbook
4a.3. Tablet (other than

iPad)
4a.4. iPad
4a.5. Smartphone
4a.6. E-book reader
4a.7. Online games
4a.8. Social media (e.g.
Facebook, Twitter,
Youtube)
4a.9. Library E-journals

Part 4b: Satisfaction with E-Book Platforms (For ANY e-book user; If Yes to
either Q1.1 or Q1.2 is selected)
E-books, including Miguel de Benavides Library e-books, can be read using a variety of user
agents or platforms. For each agent used (if any), rate your overall satisfaction with e-books by
selecting the relevant box.
Very Very
Unsatisfied Satisfied
Unsatisfied Neutral (3) Satisfied
(2) (4)
(1) (5)
4b.1. Desktop PC
4b.2.Laptop, netbook
4b.3. Tablet (other

than iPad)
4b.4. iPad
4b.5. Smartphone
4b.6. Kindle
4b.7. Kobo
4b.8. E-book reader

(other)
Part 5. Purpose of E-book Use and Access methods (For ANY e-book user; If
Yes to either Q1.1 or Q1.2 is selected)
Q.5a. Which of the following describes my e-book use? (Please check all that apply)
5a.1. General knowledge
5a.2. Fun/recreation
5a.3. Writing curriculum and courseware
5a.4. Assignments (Coursework)
5a.5. Study (Course reading)
5a.6. Exams
5a.7. Thesis/Research
5a.8. Other (please specify in the textbox provided below) ____________________

Q.5b. I use the following access methods to access e-books (please check all that apply)
5b.1. Embedded links via units/subjects suggested reading(s)
5b.2. Embedded links via units/subjects compulsory reading(s)
5b.3. Library catalogue
5b.4. Librarys metasearch interface (e.g.OneSearch)
5b.5. Library databases
5b.6. Publisher websites (e.g. John Wiley & Sons, Springer, Cambridge University
Press)
5b.7. Supplier websites (e.g. EBook Library, Ebrary, MyiLibrary, Safari)
5b.8. Bookseller websites (e.g. Amazon)
5b.9. iTunes Store
5b.10. Google e-books
5b.11. Other e-book websites
5b.12. Preloaded with e-reader devices
5b.13. Google Scholar
5b.14. Google search engine
5b.15. Other search engines
5b.16. Other (please specify in the textbox provided below) ___________________

Part 6. Comments or suggestions, if any, in the textbox provided below (For ALL
respondents)
Part 7: Demographics (For ALL respondents)
Please select the relevant choice.

Q.7.1. Respondent category

Academic/Faculty (includes sessional and casual as well as contract and continuing
academic staff) (1)
Student (2)
General/Professional (Non-academic) staff (3)

Q.7.1.1. Mode of study (If Student to Q7.1 is selected)

On-campus (1)
Off-campus (2)
Both (mixed mode) (3)

Q.7.1.2. Program of study (If Student to Q7.1 is selected)

Undergraduate/Bachelors (1)
Graduate/Postgraduate/Masters (coursework) (2)
Honours/Research degree/Higher degree by research (HDR) (3)
Other (please specify in the textbox provided below) ____________________

Q.7.2. Discipline/subject/major field of study/work

(Please write in the textbox provided below) ________________________________
Coded as under:
Faculty of Health, Engineering and Science (FHES) (1)
Faculty of Education and Arts (FEA) (2)
Faculty of Business and Law (FBL) (3)
Other (Services) (4)

Q.7.3. Gender
Male (1)
Female (2)

Q.7.4. Age
18-24 (1)
25-33 (2)
34-42 (3)
43-51 (4)
52-60 (5)
61 or older (6)

Q7.5. Number of year(s) studying/working at the University of Sto. Tomas

Less than a year (1)
1 to 2 years (2)
3 to 5 years (3)
6 to 9 years (4)
10 or more years (5)

Participant Consent
Q.8.1. Do you grant permission to use your Ebook Library (EBL) transaction log data,
if any, for anonymised research as part of this study?
No
Yes
Q.8.2. Do you want the summary of results of this survey to be emailed to you after data
analysis?
No
Yes (please write your email address in the textbox provided below) ____________
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