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Getting Started

Accounting v18
Premier v12
Premier Plus v12

Contents
1 Installing your software ....................................................................... 5

2 Upgrading your files ............................................................................ 7

3 Whats new? ...................................................................................... 11

4 Support and training options ........................................................... 23

5 Assistance from MYOB Professional Partners ................................... 25

6 Registration ....................................................................................... 27
MYOB Asia Sdn. Bhd. Trademarks

Website: myob.com.my MYOB, MYOB Accounting, MYOB BusinessBasics, MYOB ODBC


DeveloperPack, MYOB ODBC Direct, MYOB Premier, MYOB Premier Plus,
MYOB RetailBasics, MYOB RetailMangager , BusinessBasics, ODBC
MYOB Singapore Pte Ltd DeveloperPack, ODBC Direct, RetailBasics and RetailMangagerare
Website: myob.com.sg trademarks or registered trademarks of MYOB Technology Pty Ltd and their use is
prohibited without prior consent.
Adobe, Acrobat , Acrobat Reader, Adobe Reader, PDF, and PostScript are
MYOB Technology Pty Ltd 2008 trademarks or registered trademarks of Adobe Systems Incorporated.
All rights reserved. Brio Intelligence and Hyperion Intelligence are trademarks or registered trademarks
of Hyperion Solutions Corporation.
Crystal Reports is a registered trademark of Crystal Decisions, Inc. in the United
Disclaimer States or other countries.
Information supplied by the member companies of the MYOB group (whether in MasterCard is a registered trademark of MasterCard International Inc.
user documentation and other literature, video or audio material, training courses, Microsoft, Access, Excel, Internet Explorer, Office, Smart Tags, Windows and Word
websites, advice given by staff, or provided by other means) is intended only to are registered trademarks or trademarks of Microsoft Corporation in the United
illustrate general principles, and may not be complete, accurate or free of error. As States or other countries.
accounting standards, taxation requirements, legislation and the circumstances of Quicken and QuickBooks are registered trademarks of Intuit Inc.
individual businesses vary widely, this information cannot be considered VISA is a registered trademark of Visa International Service Association.
authoritative and may not apply to your specific situation. You should obtain Other products mentioned may be service marks, trademarks or registered
competent advice from a qualified accounting, taxation, information-technology or trademarks of their respective owners.
legal professional before acting on such information. To the extent permitted by Writers
law, member companies of the MYOB group are not liable for any special,
consequential, direct or indirect damages arising from loss of function, profits or Suchitra Govindarajan, Naomi Hall, Merrin Hughes, Claire Mahoney, Rachael
data resulting from your application of such information. In the event that any of the Mullins, Kylie Nicholson, Steven Rao, Mirjana Sicevic, Ronald Tierney, John Wilson,
above limitations are found to be unenforceable, the MYOB member company's Audrey Yin.
liability is limited to the return of any fees or monies paid for the purchase of the
product or service.

2
MYOB Licence Agreement c Archive Copies You may make a copy of the Software solely for archival
purposes, Software error verification, or to replace defective storage media,
IMPORTANTREAD THIS CAREFULLY BEFORE USE. This is the Software Licence provided you keep the original and the copies. You may not alter, decompile
or disassemble the Software. You may make copies of the User
Agreement (Agreement). As you have purchased the Product (consisting of the User Documentation up to but not exceeding the number of Licences you have
Documentation and the installation CD or other media containing the Software), purchased.
following notification of the Licence you are now legally bound by its conditions.
d Transfers You may not sub-license, lease, rent or lend the Software or the
HOWEVER, if the Licence Agreement contains anything of which you were not
User Documentation or otherwise transfer any of your rights under this
aware prior to purchasing the Product or do not agree to be bound by, DO NOT Agreement. Subject to the prior written consent of the Publisher and the
INSTALL THE SOFTWARE but return the Product to the reseller in its entirety and a agreement of the transferee to be bound by the terms of this Agreement,
full refund of the purchase price will be made. By installing the Software and you may permanently transfer the Software (together with any backup
keeping the Product you are confirming that you have purchased the Product copies you have made) and the User Documentation. However, you may
subject to this Licence and are bound by its provisions. not retain any copies of either the Software or the User Documentation.
TRIAL VERSION SOFTWARE LIMITATION. If you use this Software on a trial basis e Term The Licence granted in this Agreement is effective until terminated.
prior to purchase, then additional restrictions govern its use. The Trial Version is You may terminate it at any time by destroying the Software and User
Documentation, together with all copies, or by returning them to the
intended to be used only for evaluation purposes and whilst you may create your Publisher. If you fail to comply with any term or condition of this Agreement,
own company data files (Company Files) you will have access to your Company this Licence will terminate and, upon any such termination, you agree to
Files only for a period of 30 days from the date of creation of each Company File. destroy the Software and User Documentation, together with all copies, or
Thereafter, you will be able to access the Company Files created by you only upon to return them to the Publisher. Termination of this Licence shall be in
your purchase of the full version of the Software product licence. Upon your addition to and not in lieu of any other remedies available to the Publisher.
purchase of the full version of the Software product licence, the restrictions in this f Protection and Security You agree to use your best endeavours and to take
paragraph (Trial Version Software Limitation) shall no longer apply, but you all reasonable steps to safeguard the Software to ensure that no
acknowledge that your use of the full version of the Software product licence will be unauthorised person has access to the Product and that there is no
conditioned on your agreeing to the terms of the Software Licence Agreement unauthorised copying or distribution of the Software or User
accompanying the full version of the Software product licence. Documentation.

1 Scope of Licence 2 Limited Warranty & Disclaimer


The Publisher warrants that the media on which the Software is recorded and
MYOB Technology Pty Ltd (the Publisher), through its local publishers and the User Documentation provided with it are free from defects in materials and
distribution agents, hereby grants to you, the original purchaser, a paid-up, workmanship under normal use for a period of 30 days from the date of your
personal, non-exclusive and non-transferable Licence to use the Software and original purchase. Except for the limited warranty described above, the
the User Documentation only in the region, territory or country specified on Software is sold as is, and you are assuming the entire risk as to its quality and
the packaging, or in all countries in Asia except Hong Kong and China, subject performance. It is your responsibility to verify the results obtained from the use
to the terms and conditions of this Agreement. of the Software.
If during the 30-day limited warranty period, you discover physical defects in
a Activation You must register the Software and activate the company files
the media on which the Software was recorded or in the User Documentation,
you create with MYOB. You may only access each company file you create the Publisher will replace them at no charge to you, provided you return the
for 30 days without registering the Software and activating the file. After 30
item to be replaced with proof of purchase to the Publisher. THIS IS YOUR SOLE
days the company file will become read-only until you register and activate
REMEDY. IN NO EVENT WILL THE PUBLISHER BE LIABLE TO ANY PERSON FOR
the company file. You are entitled to activate up to five (5) company files. If ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR SIMILAR
required, you can obtain additional activations by contacting MYOB Asia
DAMAGES, EVEN IF THE PUBLISHER HAS BEEN ADVISED OF THE POSSIBILITY
Sdn. Bhd.
OF SUCH DAMAGES.
b Updates and Upgrades In the event of an upgrade, update or product
exchange, the Licence hereby granted is automatically transferred to the
new version or product. All rights in respect of the original Product shall
lapse and no further use of these shall be permitted.

3
Some jurisdictions do not allow the exclusion or limitation of implied warranties
or of liability for incidental or consequential damages, so the above limitations
or exclusions may not apply to you. This warranty gives you specific legal rights
and you may also have other rights that vary from jurisdiction to jurisdiction. In
the event that any of the above limitations or exclusions are held to be
unenforceable, the Publishers total liability shall not exceed the amount of the
Licence fee you paid.

3 Entire Agreement
This Licence constitutes the entire agreement between the Publisher and the
Licensee and any prior representations, statement or undertaking howsoever
made are expressly cancelled. No amendment or modification to this Licence
shall be valid unless it shall be in writing and signed by an authorised
representative of the Publisher.

4
1 Installing your software

INSTALLING YOUR SOFTWARE


This Getting Started guide contains instructions for installing, upgrading and registering your MYOB software, and also describes new and
enhanced features in the software.

Except where specific product references are made, the term MYOB software is used to refer to MYOB Premier Plus, MYOB Premier and MYOB
Accounting, and the term MYOB Premier range is used to refer to MYOB Premier Plus and MYOB Premier.

Checking the Windows system requirements and package contents

Hardware Pentium processor (or equivalent) @ 200MHz Microsoft Office Microsoft Word 2000 to 2007 (for OfficeLink
64 MB RAM compatibility)
200 MB free hard disk for program installation Microsoft Excel 2000 to 2007 (for OfficeLink
compatibility)
35 MB additional disk space for each company file
Microsoft Outlook 2000 to 2007 (for card
Monitor with 1024 X 768 screen resolution, 16-bit
synchronisation)
colour
Network [MYOB Ethernet network (for best performance choose
Software Windows 2000 (SP4), Windows XP (SP2), or
Premier range 100BaseT) that supports NetBEUI, NetBIOS or
Windows Vista
only] TCP/IP protocols
Microsoft Internet Explorer 6, or later
Pentium processor (or equivalent) @ 1GHz, 128
QuickTime 5, or later
MB RAM
Adobe Reader 6, or later

In addition to this Getting Started guide, the package that you


purchased should contain these items:
MYOB Premier Plus, MYOB Premier or MYOB Accounting CD
User Guide
Registration Cardlocated at the back of this guide
MYOB training form.

5
Install your MYOB software

Installing MYOB software on all versions of Windows is very To install your MYOB software
similar. An autorun window lets you install your MYOB software
and other useful programs, such as Adobe Reader, and learn 1 If the security access set up on your computer only allows
about support plans and other services. people with administrator privileges to install programs, log
in as an administrator.
The procedure in this section is for installing on a workstation to
be used by one person to enter transactions into one or more 2 Save any open documents and close all other programs.
company files. 3 Insert the CD into the drive. A welcome window appears.
MYOB Premier Plus and MYOB Premier1 are network-ready
NOTE :If the welcome window does not appear Open the
applications that come with one licence. However, if the volume CD driveusually the d:\ drivein Windows Explorer and
of your transactions grows too great for one person to handle, double-click autorun.exe.
you can purchase additional workstation licences so that several
users can access the company file simultaneously. For more
information see the User Guide. 4 Follow the on-screen instructions for installation.

Once you have obtained additional workstation licences, your 5 When installation is complete, click Finish. The default
browser displays the Whats New in This Version topic from
company file must be set up for multiple users. See Appendix B,
Setting up a company file for multiple users on Windows in the MYOB Help.
User Guide.
NOTE : If the Whats New in this version topic did not
display You can view this topic when you start your software
by clicking Whats New in this version in the welcome window.

6 [MYOB Premier range only] Repeat this procedure on each


computer running your MYOB software.
7 Proceed to Upgrading company files on page 7.

1. MYOB Accounting only supports a single user and cannot be


networked.

6 CHAPTER 1 INSTALLING YOUR SOFTWARE


2 Upgrading your files

UPGRADING YOUR FILES


If you are upgrading from a previous version, you need to upgrade your company file and customised templates.

Upgrading company files

Company files created by previous versions of MYOB software To upgrade your company file
need to be upgraded so that they can be used with this version.
1 Start the upgrade assistant.
If you customised any reports, forms, letters or spreadsheets MYOB Accounting Go to the Windows Start menu and
while using the previous release, you also need to upgrade these choose Programs > MYOB Accounting v18 > MYOB
files. Tools, and then click MYOB Accounting v18 Upgrade
Do these tasks for each company file: Assistant.
MYOB Premier Go to the Windows Start menu and
Task See choose Programs > MYOB Premier v12 > MYOB Tools
and then click MYOB Premier v12 Upgrade Assistant.
1 Upgrade your company file below
MYOB Premier Plus Go to the Windows Start menu and
2 Upgrade your customised templates page 8 choose Programs > MYOB Premier Plus v12 > MYOB
Tools and then click MYOB Premier Plus v12 Upgrade
Assistant.
NOTE : Upgrades from MYOB Premier v7 or MYOB Accounting v13
If you are upgrading from MYOB Premier v7 or MYOB Accounting The Upgrade Assistant window appears.
v13, or earlier, you need to activate your company file and edit your 2 Click Next. The Find File to Upgrade window appears.
user accounts. Contact MYOB for more information.
3 Click Find File. The Select Company File to Upgrade
window appears.
4 Select the company file to be upgraded, and click Open.
In the Find File to Upgrade window, the path and file name
of the selected company file appear below the Find File
button.

7
The proposed pathfor example, C:\Premier v12and file To open your upgraded company file
name of the upgraded company file appear below the Save
As button.
NOTE : Updating Windows shortcuts If you open your
5 If you want, you can change the location or file name of the company file using a Windows shortcut, you need to update the
upgraded company file. target path for your upgraded company file. For more
information about setting up shortcuts, see Windows Help.
NOTE : Restricted access to the Program Files folder in Windows
Vista User Account Control (UAC) is a security feature in Windows 1 Start your new version of MYOB software. A welcome
Vista. If UAC is active, files saved in the Program Files folder can
only be opened by the Windows user who saved the files. If other
window appears.
users need to access your company file, do not save it in this folder. 2 Click Open your company file. The Open window appears.
For more information on User Account Control, see Windows Help.
3 Navigate to the location where you saved your upgraded
company file (for example, C:\Premier12).
a Click Save As. The Save As window appears.
b Select a file location and type a new file name, and click
Save.
6 Follow the on-screen instructions. When the upgrade is
finished, the Complete window appears.
7 If you want to upgrade another company file, click Next and 4 Select your upgraded company file and click Open.
repeat this procedure from step 3 above.
8 Click Finish, to close the upgrade assistant.

Upgrade customised templates

If you used customised reports, forms, letters or spreadsheet To automatically upgrade customised templates
templates with the previous software version, you need to
upgrade these customised templates for use with MYOB 1 Start the Templates Upgrade Assistant.
MYOB Accounting Go to the Windows Start menu and
Premier Plus v12, MYOB Premier v12 or MYOB Accounting v18.
You can do this automatically, by using the Templates Upgrade choose Programs > MYOB Accounting v18 > MYOB
Assistant, or manually, by copying them to the new installation Tools > and then click MYOB Accounting v18 Templates
folders. Note that you can only manually upgrade spreadsheet Upgrade Assistant.
MYOB Premier Go to the Windows Start menu and choose
templates.
Programs > MYOB Premier v12 > MYOB Tools and then
click MYOB Premier v12 Templates Upgrade Assistant.

8 CHAPTER 2 UPGRADING YOUR FILES


MYOB Premier Plus Go to the Windows Start menu and To manually upgrade customised templates
choose Programs > MYOB Premier Plus v12 > MYOB
Tools and then click MYOB Premier Plus v12 Templates 1 In Windows Explorer, locate the installation folder of your
Upgrade Assistant. previous version and open it (for example, the folder located
at C:\Myob17). The installation folder contains these
The welcome window appears. sub-folders:
2 Click Next. The Copying Files window appears.
File
In this window, the path to your previous MYOB software is Folder Type of file
extensions
displayed in the Source field. The path to your current MYOB
software is displayed in the Destination field. Custom *.rpt User-customised reports templates

Forms *.frm Standard and user-customised forms


NOTE : If the previous version cannot be found If your
templates
previous MYOB software was not installed in the default
location, a message may appear stating that the previous Letters *.dot Standard and user-customised
version could not be found. To manually locate it, click Browse Microsoft Word word-processing
and locate the program folder of your previous MYOB software. templates
Click the .exe file (for example, myob.exe) and then click Open.
The correct path should now be displayed in the Source field. Spredsht *.xlt Standard and user-customised
Microsoft Excel spreadsheet templates

3 Click Start.
2 Open a folder that contains customised templates, for
NOTE : Old templates folders The upgrade assistant moves example, open the Forms folder.
the default templates for the latest version (for example, 3 Select only the customised template files you have created. To
Premier12\Forms) into a folder with the prefix Old (for
example, Premier12\Old Forms). You can find any new forms
do this, you can hold down the CTRL key and click each
that were not available in the previous version in this folder. template to select multiple files.

CAUTION : Avoid overwriting standard templates The


When the templates have been copied, the Finished window standard templates included with MYOB software may have
appears. improved features. To avoid overwriting these templates with
old versions, select only the templates you have created.
4 Click Finish to close the Templates Upgrade Assistant.
5 [MYOB Premier range only] Repeat from step 1 on each 4 Go to the Edit menu and choose Copy.
workstation that uses the templates.
5 Open the corresponding folder in the latest software version
(for example, the Forms folder located at C:\Myob18).
6 Go to the Edit menu and choose Paste.
7 Repeat from step 2 for each of the remaining folders:
Custom, Letters and Spredsht.
8 [MYOB Premier range only] Repeat from step 1 on each
workstation that uses the templates.

UPGRADE CUSTOMISED TEMPLATES 9


10 CHAPTER 2 UPGRADING YOUR FILES
3 Whats new?

WHATS NEW?
Overview of new features

The following summarises the new features and enhancements in Edit recorded Pay Bills or Receive
your MYOB software.
Payments transactions
You can now edit some fields in the Pay Bills or Receive
New payroll features [MYOB Premier Plus Payments transaction windows. For more information, see
only] Editing supplier bill payments and customer payment
transactions on page 15.
You can now:
process pays for wages and salaries
calculate and pay deductions, social security, employee or
New spell-check feature
employer fund contributions, entitlements such as holiday You can now:
pay and sick leave, along with tax deductions
check spelling in your sales, purchases and item information
use timesheets to enter hourly and daily wages
set spelling preferences.
print payroll reports and forms.
For more information on the spell-check feature, see New
For more information on the new payroll features, see New spell-check feature on page 16.
payroll features [MYOB Premier Plus only] on page 12.

New form and report options


Enhanced search feature
You can now:
You can now use new filters to search for specific information that
you want to view from the search lists. For more information on itemise your customer invoice statements
the search feature, see Enhanced search feature on page 14. filter invoice statements by statement date
[MYOB Premier range only] include inventory locations on
your item sales and item purchases forms

11
[MYOB Premier range only] group report data and display An audit trail entry is created when you edit a Receive Items
transactions by inventory location transaction.
preview forms before printing Additional record types have been added to the import and
include debits and discounts on remittance advices export data feature.

save more filter settings for customised reports. For more information on these enhancements, see Other new
features and changes on page 21.
For more information on forms and reports options, see New
form and report options on page 17.
Learning about the new features
Other new features and changes After your MYOB software is installed, the Whats new in this
release topic from MYOB Help appears. If this does not appear,
MYOB Help has been updated with a new look and new or you want to revisit this topic, follow these steps.
features.
1 Open your MYOB company file.
You can now set a lock period date.
2 Go to the Help menu and choose Whats New in This
You can now prevent users from undoing bank reconciliations Release. A browser window opens.

New payroll features [MYOB Premier Plus only]

MYOB Premier Plus allows you to process payroll for your Process pay for employees
employees. You can do the following:
Process pay for employees With your MYOB software, you can now calculate:

Record time worked using timesheets deductions

Print payroll reports and forms provident fund payments

For more information about the payroll feature, see MYOB Help. entitlements such as holiday pay and sick leave
tax deductions (Malaysia)
SOCSO (Malaysia).
The Process Payroll assistant guides you through the process of
recording your employee pays. You can choose to batch-process
your monthly pays or just process one employees pay.

12 CHAPTER 3 WHATS NEW?


Payroll
Description
category

Employer Employer-paid benefits other than EPF, SOCSO or


expenses CPF.

SOCSO Social security benefits contributed by the


[Malaysia] employer and employee.

Taxes Taxable income paid by employees.


[Malaysia]

After you have recorded your employee pays, you can process
the payments using the Prepare Payments window. The
supported payment methods are cash, cheque and bank
instruction.
The components of an employees pay, such as wages,
entitlements, expenses and taxes are called payroll categories.
These categories are assigned to an employees card to calculate Record hours worked using timesheets
their standard pay.
Timesheets are used to record the time worked by your
The payroll categories are grouped into seven types for Malaysia employees or to record hours worked by employees in addition
and five types for Singapore. to their standard pay.

Payroll
Description
category Print payroll reports and forms
Wages All monies paid to an employee for labour or You can now print payroll reports to view employee details, pay
services rendered on a daily, hourly, or salary
advice for a selected employee, employee timesheets, or the
basis.
remuneration paid to your employees. You can also print the
EPF Funds contributed by the employer and following payroll forms:
[Malaysia] employee, including voluntary and mandatory
contributions.
Country Form
CPF Funds contributed by the employer and
employee, including voluntary and mandatory Malaysia Income Tax (Borang CP159)
[Singapore]
contributions.
Income Tax (Borang EA)
Entitlements Items such as holiday and sick leave, which
Singapore Income Tax (Form IR8A)
employees accrue under the terms of their work
agreement. CPF (Payment Advice)

Deductions Amounts withheld by the employer and paid to


other organisations on behalf of the employee.

NEW PAYROLL FEATURES [MYOB PREMIER PLUS ONLY] 13


Enhanced search feature

You now have more options to sort information in the Cards, To filter a list, select a filter from the Search by drop-down list,
Activities, Items and Locations lists. You can select the following enter a search term in the search field next to it and then press
search filters: TAB.

List New filters

Cards First Name


Last Name/Co. Name
Card ID
Phone Number
Email
Address To clear the search field and return to the unsorted list, click the
City reset icon ( ).
State
Postcode
Country

Activities Activity ID
Activity Name
Description

Items Item Number


Item Name
Description
Primary Supplier
Supplier Item Number

Locations [MYOB Location ID


Premier range only] Location Name

14 CHAPTER 3 WHATS NEW?


Editing supplier bill payments and customer payment transactions

Previously, you could not edit supplier bill payments or customer Before you can edit these transactions, ensure that:
payment transactions that had been recorded. You can now edit the Transactions CAN'T be Changed; They Must Be
some fields in the Pay Bills and Receive Payments transaction Reversed option in the Preferences window is deselected.
windows. For example, you can change the account of a
payment cheque if you have selected the wrong account. if you have selected the Lock Period: Disallow Entries Prior
To option, the date of the transactions does not fall within
These are the fields you can now edit: this period.

Transaction type Editable fields


To edit a recorded bill payment or customer payment
Pay Bills Account transaction
Cheque No.
Date
1 Find the transaction you want to edit.
Memo 2 Open the transaction.
Receive Payments Account
ID No.
Date
Memo

3 Change the details and click OK.

EDITING SUPPLIER BILL PAYMENTS AND CUSTOMER PAYMENT TRANSACTIONS 15


New spell-check feature

You can now check your spelling when entering sale, purchase, The Spelling window displays the misspelled word and suggests
or item information. a list of replacements. You can choose to change the misspelled
You can check spelling in the following fields. word to a suggested replacement, add it to your dictionary, or set
the spell-check feature to ignore it.
Window Field You can also open the Spelling window by clicking the Spell
Sales Description (Service, Professional, Item and button when you create or edit sales, purchases and items.
Miscellaneous layouts)
Notes (Time Billing layout).

Purchase Description (all layouts).

Item Name (Item Profile tab)


Information Description (Item Details tab).

You can choose to set a preference to automatically check


spelling. When you choose to automatically check spelling and Set spelling preferences
try to record a transaction with a misspelled word, the Spelling
You can customise the spell-check feature. For example, you can
window appears.
change the main dictionary language and choose a preference to
ignore words that include numbers.
The following spelling preferences are available:

Select to...

Ignore words Ignore words with initial capitals, such as proper


that start with names, place names, company names and product
capitals names (for example, Premier).

Ignore all-caps Ignore words entered in capitals, including


words acronyms (for example, MYOB, IT or PC).

Ignore words Ignore words containing letters and numbers (for


with numbers example, P35 or Code231).

Ignore words Ignore words with a mixture of upper and lower


with mixed case case letters (for example, BusinessBasics,
RetailManager or iMac).

16 CHAPTER 3 WHATS NEW?


Select to...
To set spelling preferences
1 Go to the Setup menu and choose Preferences. The
Ignore internet Ignore words that are formatted as website or
and email email addresses (for example, www.myob.com.sg Preferences window appears.
addresses or sales.my@myob.com). 2 Click the Windows tab and select the Automatically Check
Report Report instances of two or more repeated words Spelling in Text Fields Before Recording Transactions
repeated words (for example, the the or it it). option.
Case sensitive Check different cases of the same word (for 3 Click the Spelling button. The Spell Check Preferences
example, Service and service are treated as two window appears.
separate words).
4 Set the required preferences and click OK.
Suggest split Suggest two replacement words for a single joined
words word (for example, it is for itis).

Auto correct Automatically replace common misspellings (for


example, teh is replaced with the).

Main dictionary Set the main dictionary language used by the


language spell-check feature (for example, British English, or
American English).

New form and report options

Itemise your invoice statements The following fields have been added to the list of fields you can
use to customise your invoice statements.
You can now break down your customer invoice statements to
show payments, customer credits and discounts that have been Field Description
applied to each invoice. (Note that this feature is not available for
ID No. Displays the number of each invoice and the
activity statements.)
number of each payment applied to the
Before you itemise your invoice statements, you need to set the invoice.
relevant options to show itemised payment details for each Payments - All Types Displays all payments applied to each
invoice. You also need to add new fields to your invoice invoice, including credits, discounts and
statement forms. payments received.

Payments - Credits Displays all credits applied to each invoice.


Applied

NEW FORM AND REPORT OPTIONS 17


Field Description Filter invoice statements by statement
Payments - Discounts Displays all discounts applied to each
date
Applied invoice.
You can now filter your customer statements to include only
Payments - Received Displays all payments received for each invoices and transactions recorded up to a specified statement
Payment invoice. date. Previously, customer statements included all transactions
recorded up to the current system date, regardless of the
To set the itemised payment option statement period specified.

1 Go to the Sales command centre and click Print/Email To do this, open the Review Statements Before Delivery
Statements. The Review Statements Before Delivery window (by going to the Sales command centre and clicking
window appears. Print/Email Statements) and then select the Only include
invoices up to Statement Date option.
2 Click the Advanced Filters button. The Advanced Filters
window appears.
3 Select the Show Itemised Payment Details for Each Invoice Include inventory locations on your item
option and click OK. sales and item purchase forms
[MYOB Premier range only] You can now include the location ID
and location name on your item sales and item purchase forms.
To do this, you need to add the Location ID and Location Name
fields to your forms.
For more information on adding and editing data and label
elements to forms, see MYOB Help.

4 [Optional] Print your statement as you usually do. For more


information on printing statements, see MYOB Help.

18 CHAPTER 3 WHATS NEW?


Group report data and display To preview your printed form, click Print and select a preview
option as shown below.
transactions by inventory location
[MYOB Premier range only] If you want to track inventory at
multiple locations, you can now choose to group the data by
location in the following reports:
Items List Summary
Items List Detail
Analyse Inventory Detail
Item Sales Summary
Item Purchases Summary.
You can also choose to show transactions by location ID in the
following reports:
Item Sales Detail
Customer Sales Detail
Salesperson Sales Detail
Item Purchases Detail
Supplier Purchases Detail.
The following table lists the forms you can preview.
For more information on printing and customising reports, see
MYOB Help. Window Form

Sales Quote
Preview forms before printing (all layouts except Miscellaneous) Order
Invoice.
You can now preview the forms you print when you record sales Purchases Quote
and purchases. This also applies to the cheque and remittance (all layouts except Miscellaneous) Order
advice forms you print when you spend money or pay suppliers. Purchase.
The Print Preview feature enables you to check the details of your Spend Money Cheque
forms before printing. Previously, you could only view forms with Remittance Advice.
sample data.
Pay Suppliers Cheque
Remittance Advice.

NEW FORM AND REPORT OPTIONS 19


Include debits, discounts and other data Save more filter settings for customised
on remittance advices reports
You can now add debits, discounts and other data to your When you create or use a customised report, your Advanced
remittance advice forms to help your suppliers to process Filters settings and Finishing settings, in addition to the Report
supplier debits and refunds. Fields settings are now saved. Note that you will need to re-enter
You can add the following fields: the report date range the next time you print the report.

Field Description

Invoice Debit Displays the total of any debit memos previously


Memos posted against the supplier bill.

Invoice Displays any amounts that have been taken as


Discounts discounts against the supplier bill. Note that the
Invoice Discounts field was previously called YTD
Discounts.

Invoice Displays any amounts that have been paid previously


Payments against the supplier bill. Note that the Invoice
Payments field was previously called YTD Debits.

Invoice Total Displays the original value of the supplier bill.


Amount

Invoice Total Displays the value of any previous payments or debit


Debits memos posted against the supplier bill.

For information on how to add fields to your forms, see MYOB


Help.

20 CHAPTER 3 WHATS NEW?


Other new features and changes

MYOB Help has been updated with a new look and new Set a lock period date
features.
You can now set a lock period date. Previously, you could only lock transactions that were posted
before a particular month. You can now set a date prior to which
You can now prevent users from undoing bank reconciliations transactions will be locked.
An audit trail entry is created when you edit a Receive Items You can also set a lock period in the next financial year. You might
transaction. do this, for example, to facilitate your companys end-of-year
Additional record types have been added to the import and accounting. Previously, you could only set a date within the
export data features. current financial year.
For full details about these features, see your user guide or MYOB You can set a lock period date in the Security tab of in the
Help. Preferences window (go to the Setup menu, choose
Preferences and, in the Preferences window that appears, click
the Security tab).
New look and new features for MYOB
Help
MYOB Help is now improved with a new look and new features.
To find help topics:
click a topic heading in the table of contents on the left of the
help window. A list of topics grouped under this heading
appears.
click Index at the top of the right side window. An index of
Help contents appears.
type a term in the search field and click Search. A list of topics
that match your search criteria appears. Click on a heading to
open the topic.
Note that procedures are initially hidden when you view an
overview topic. To show the procedure, click the procedure
heading.

OTHER NEW FEATURES AND CHANGES 21


User access restrictions Import and export enhancements
You can now restrict user access to the Undo Last Reconciliation Additional record types are now available for you to select when
function. importing and exporting data. You can import and export:
custom lists
contact logs.
For more information on importing and exporting data, see
MYOB Help.

Create an audit trail entry when editing a


Receive Items transaction
If you have selected the Transactions CANT be Changed; They
Must be Reversed option in the Security tab of the Preferences
window, and you edit a Receive Items transaction, the following
will occur:
an audit trail entry is created with details on the changes you
have made
the original transaction is reversed and locked
a new transaction is recorded that includes the changes you
have made.
If you have not selected the Transactions CANT be Changed;
They Must be Reversed option, an audit trail entry will not be
recorded when you edit a Receive Items transaction and a
reversal transaction will not be recorded.

22 CHAPTER 3 WHATS NEW?


4 Support and training options

SUPPORT AND TRAINING OPTIONS


MYOB offers a range of support services to assist you in making the version of your MYOB software (To find out, start your
the most of your software. This section contains information on MYOB software, go to the Help menu and choose About
the various support options that are available. MYOB productName.)
the serial number of your MYOB software.
3 Ensure your MYOB software is running and you are ready to
What MYOB Technical Support covers follow any instructions and advice from the representative.
Our Technical Support staff can offer assistance with installing,
using and troubleshooting your MYOB software.
Upgrade Support
Please note that this support covers only the usage, commands
and functions of the software. Support cannot be given for If you have upgraded from an earlier version or another MYOB
problems arising from hardware or operating system faults, product, you are entitled to 30 days of Upgrade Support from
incompatible hardware or software or network faults or when you register your upgrade.
misconfigurations. Contact your reseller, consultant or a You can telephone, fax or email us for help for 30 days from the
professional advisor about these kinds of problems. date you register.
For Upgrade Support, please call the corresponding phone
Getting ready to call number for your area, Monday to Friday, between 9.00 a.m. to
5.30 p.m.
Assistance is only available to registered customers of MYOB Asia Malaysia: 1300 88 6962
Sdn. Bhd. and MYOB Singapore Pte. Ltd.
Singapore: (65) 6505 6584
1 Note down what you did and what happened when the
problem occurred. Record the wording of any message that Priority telephone support is available for a small
appeared. Make copies of any company files involved, then investmentsee MYOB Business Support on page 24.
try to reproduce the problem.
2 Gather the following information about your computer and
your MYOB software:
the computer type, model and processor
the version of the operating system (To find out, right-click
the My Computer icon and choose Properties; the
General tab of the System Properties window displays the
version.)

23
MYOB Business Support MYOB Training
MYOB Business Support is the year-round software maintenance Enhance your MYOB software and business skills by attending
support plan that keeps your software running smoothly and our MYOB EduServices training courses and workshops.
efficiently. Benefits of subscribing to MYOB Business Support MYOB training courses will help familiarise you with the
include: specific features and tools in MYOB software to handle your
Priority technical support assistance via phone, fax and day-to-day transactions. MYOB workshops are designed for
emailSubscribers are entitled to technical support you, the business owner, to manage your business better.
assistance anytime from 9.00 a.m. to 5.30 p.m., Monday to Courses vary in length from half a day to a full day and focus
Friday (except on public holidays) on giving you the instruction, hands-on experience and
Product upgradesSubscribers are entitled to upgrades
confidence to manage your accounts with MYOB software.
without charge if such upgrades become available during MYOB Training courses are available in Malaysia (Kuala
the term of subscription Lumpur, Ipoh, Penang, Melaka, Johor Bahru, Kuantan, Kota
Technical support notes on the websiteAccess to
Kinabalu and Kuching), and Singapore.
MYOBs extensive online technical support notes 24 hours a
day, 7 days a week For more information, please call:
Malaysia: 1 300 88 0883
Discounts on training programmesSubscribers
Singapore: (65) 6505 6582
are entitled to a discount on MYOB training
courses. Alternatively, email:
For more information, please call: Malaysia: training.my@myob.com
Singapore: training.sg@myob.com
Malaysia: 1 300 88 0883
Singapore: (65) 6505 6582

24 CHAPTER 4 SUPPORT AND TRAINING OPTIONS


5 Assistance from MYOB

ASSISTANCE FROM MYOB PROFESSIONAL PARTNERS


Professional Partners
We realise that your purchase of MYOB software was based on a An MYOB Professional Partner can help tailor our products to suit
careful decision to maintain a dependable record of your the specific requirements of your business. This demand was the
companys accounting. After making such a decision, you will catalyst behind the formation of the MYOB Professional Partners
also want to ensure your companys accounting information is Panel.
set up, recorded and maintained properly in your MYOB MYOB provides a continual flow of information, resources and
software. knowledge to MYOB Professional Partners to ensure that they are
If you are looking for local, personalised assistance and advice kept up to date with the latest product developments,
beyond the scope of the MYOB software Help Library or from techniques and tips.
MYOBs support services, you should consider beginning a
partnership with an MYOB Professional Partner in your area. What services do MYOB Professional Partners offer?
Here are some answers to frequently asked questions about MYOB Professional Partners offer a broader range of services
members of the MYOB Professional Partners Panel. which includes:
on-site services
What is the MYOB Professional Partners Panel?
demonstrations
The MYOB Professional Partners Panel is a group of experts and
consultants that can help you implement and use MYOB software installation services
quickly and easily. analysing the accounting needs of your business
All our users are proficient in running their own businesses, but customising the software to suit your business
many lack the time or accounting and computer acumen to
bookkeeping services.
automate their manual accounts.
The range of services will differ for each MYOB Professional
Partner depending on their qualifications and business focus.
MYOB Professional Partners recommend that, in addition to
using their services, you should purchase MYOB Business Support
to have answers to operational questions only a phone call away.

25
How do I locate an MYOB Professional Partner in my Tips for working with an MYOB Professional Partner
area?
With some preparation, entering a partnership with an MYOB
In most areas throughout the region, you will be able to find an Professional Partner can be an efficient and rewarding experience
MYOB Professional Partner who can assist you. There are a for your company.
number of ways you can find a local MYOB Professional Partner: Some suggestions for working with an MYOB Professional
Visit MYOB websites: Partner are detailed below.
myob.com.my for Malaysia
Provide the Professional Partner with a detailed description of
myob.com.sg for Singapore.
your business, including the products and services you buy
Call MYOB Technical Support and ask for a list of MYOB and sell, computer equipment you currently use, number of
Professional Partners in your area. employees you have and your general expectations of a
computerised accounting system such as MYOB software.
How can I find an MYOB Professional Partner whos Include any other relevant information about your business
right for me and my business? activities.
Create an outline of your expectations. What do you expect
When choosing a consultant to work with you, it is important
an MYOB Professional Partner can achieve working with you
that you feel comfortable with them and feel that they are the
and your business?
right choice for your business.
Prepare a list of questions for the MYOB Professional Partner.
The following suggestions could help:
Consider discussing the MYOB Professional Partners role with
Read the consultants business description.
your accountant.
Speak to the consultant.
Take detailed notes during the meeting, listing any issues you
Clearly describe your business and what sort of help you are or the Professional Partner need to address.
looking for.
If possible, outline an agenda for the next meeting.
Ask them relevant questions about what they can offer you.
MYOB Professional Partners have different levels of experience
and qualifications, and they offer a varying range of services at
different prices, so make sure you identify what is important to
you.

26 CHAPTER 5 ASSISTANCE FROM MYOB PROFESSIONAL PARTNERS


6 Registration

REGISTRATION
If you are installing your MYOB software for the first time, you need to register your software.

Registering your software

You need to register your software so that you can: organisation or company name or trading name
activate company files telephone numbers
receive Installation Support email address
receive software updates which may become available. postal address (including PO boxes) where mail is normally
deliveredif applicable
NOTE : Registration required for activation MYOB software
allows you to enter data into a new company file for a trial period of business type, for example, service, manufacturing,
30 days. After 30 days, the company file will become read-only. You wholesale, retail, etc.
will be able to view transactions, print reports and export data, but
operating systemWindows Vista, Windows 2000, or
not enter transactions. After you activate the company file, you will
be able to enter transactionsbut you need to be registered before Windows XP.
you can activate files.
Registration forms
If you live in Malaysia, complete the form MYOB
Information required for registration RegistrationMalaysia.
If you live in Singapore, complete the form MYOB
You need to gather the following information before registering:
RegistrationSingapore.
serial number from your installation CD
part number from your installation CD
product version number
date of purchase
contact name

27
To register by telephone After we have received your registration details, we will email you
the confirmation of your registration.
Contact your nearest MYOB representative. Please quote your
MYOB accounting software serial number:
To register online
Country Phone number Available times Please complete the online registration form and we will email, or
fax the confirmation of registration to you.
Malaysia 1 300 88 0883 Monday to Friday9.00 a.m. to
5.30 p.m. Malaysia: myob.com.my
Singapore (65) 6505 6582 Monday to Friday9.00 a.m. to Singapore: myob.com.sg
5.30 p.m.

To register by fax
Fax the completed registration card to your nearest MYOB
representative. We will fax and mail you confirmation of your
registration.
Malaysia: (603) 8991 0177
Singapore: (65) 6505 6577

To register by mail
Fill in and mail the registration card to your nearest MYOB
representative:
MalaysiaMYOB Asia Sdn. Bhd.
Lot L5-i-1, Enterprise 4, Technology Park Malaysia, Bukit Jalil,
57000 Kuala Lumpur, Malaysia
SingaporeMYOB Singapore Pte. Ltd.
305, Alexandra Road #05-07, Vantage Automotive Centre,
Singapore 159942

To register by email
Email all details on the registration card.
Malaysia: registration.my@myob.com
Singapore: registration.sg@myob.com

28 CHAPTER 6 REGISTRATION
MYOB Registration - Malaysia
When you register your software, you will receive 1 month technical support of MYOB Introductory Support. To gain ongoing priority support, you can purchase
MYOB Business Support. All sections must be fully completed before MYOB can process your registration.

Please print all information clearly. Thank you! U>U"i>}-iTick the operating system you use (Tick one only):
Windows 2000 Windows XP Windows Vista
Date of purchase Processor and speed (i.e. Pentium 4 @ 800MHz): __________________________________________

Printer:
Company/Organisation name Laser/Inkjet (Plain paper) Dot - matrix (Continuous) None
(Please show the main name to register your software)
Business type. Please tick one:
Finance / Real Estate Education Government Manufacturing
Trading as (If different than the above registration name)
Trading Services Wholesale / Retail Transportation
Construction / Storage Other (please specify) _____________________________________
Contact name
No of employees: _____________________________________________________________________

How did you learn of MYOB products?


Address - (No PO boxes please)
Product review Reseller Consultant Friend
Exhibition Colleague Accountant MYOB User
Advertisement Other. Please specify ______________________________________

-i>Li\
DO NOT REMOVE

MYOB Accounting

DO NOT REMOVE
State Postcode

MYOB Premier: Single User


Phone (Please include area code)
DO NOT REMOVE
Fax
MYOB Premier: Multi User
Email
DO NOT REMOVE
Organisation from whom you purchased MYOB software.
MYOB Premier Plus: Single User

DO NOT REMOVE


MYOB Premier Plus: Multi User

Authorised signature and company stamp Detach and complete this form and fax to (603) 8991 0177, or fold, seal, attach postage & post.
MYOB Registration Form

Mind Your Own Business. -/*

9" >-` `
Lot L5-i-1, Enterprise 4,
Technology Park Malaysia, Bukit Jalil,
57000 Kuala Lumpur,
Malaysia.

Fold here

Fold here

*",/ /
Complete this registration and
send it to us today.

Accounting software for any kind of business.

Seal along edges


MYOB Registration - Singapore
When you register your software, you will receive 1 month technical support of MYOB Introductory Support. To gain ongoing priority support, you can purchase
MYOB Business Support. All sections must be fully completed before MYOB can process your registration.

Please print all information clearly. Thank you! U>U"i>}-iTick the operating system you use (Tick one only):
Windows 2000 Windows XP Windows Vista
Date of purchase Processor and speed (i.e. Pentium 4 @ 800MHz): __________________________________________

Printer:
Company/Organisation name Laser/Inkjet (Plain paper) Dot - matrix (Continuous) None
(Please show the main name to register your software)
Business type. Please tick one:
Finance / Real Estate Education Government Manufacturing
Trading as (If different than the above registration name)
Trading Services Wholesale / Retail Transportation
Construction / Storage Other (please specify) _____________________________________
Contact name
No of employees: _____________________________________________________________________

How did you learn of MYOB products?


Address - (No PO boxes please)
Product review Reseller Consultant Friend
Exhibition Colleague Accountant MYOB User
Advertisement Other. Please specify ______________________________________

-i>Li\
DO NOT REMOVE

MYOB Accounting

DO NOT REMOVE
State Postcode

MYOB Premier: Single User


Phone (Please include area code)
DO NOT REMOVE
Fax
MYOB Premier: Multi User
Email
DO NOT REMOVE
Organisation from whom you purchased MYOB software.
MYOB Premier Plus: Single User

DO NOT REMOVE


MYOB Premier Plus: Multi User

Authorised signature and company stamp Detach and complete this form and fax to (65) 6505 6577, or fold, seal, attach postage & post.
MYOB Registration Form

Mind Your Own Business. -/*

9" -}>i*i`
305, Alexandra Road #05-07,
Vantage Automotive Centre,
-}>ix{

Fold here

Fold here

*",/ /
Complete this registration and
send it to us today.

Accounting software for any kind of business.

Seal along edges


MYOB Contact Information
For more information, please contact your nearest MYOB representative.

9-
9" >-` `(Company No. 510950H)
Lot L5-i-1, Enterprise 4, Technology Park Malaysia, Bukit Jalil, 57000 Kuala Lumpur, Malaysia.
Phone: 1 300 88 0883
Fax: (603) 8991 0177
Email: cs.my@myob.com
Website: www.myob.com.my

- *",
9" -}>i*i`(Co. Reg. 200104210H)
305, Alexandra Road #05-07, Vantage Automotive Centre, Singapore 159942
Phone: (65) 6505 6582
Fax: (65) 6505 6577
Email: cs.sg@myob.com
Website: www.myob.com.sg

Mind Your Own Business.


Accounting software for any kind of business.
NOTE

Mind Your Own Business.


Accounting software for any kind of business.

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