Internship Report

ON
Switching and Transmition

Submitted By:
Muhammad Murtaza Anwar
BS (Electrical Engineering)
Peshawar

Session:
2016
 Table of Contents

Overview of organization
Introduction
Brief history
Current situation
Main offices
Technical & operational network
Brief on my internship report

OVERVIEW OF ORGANIZATION

PAKISTAN TELECOMMUNICATION COMPANY LIMITED

(PTCL)

Established on January 1, 1996

Head Office: - Pakistan Telecommunication Company Limited
G-8/4, Islamabad

INTRODUCTION
In Pakistan there has been a phenomenal growth, especially in the cellular mobile
Communication and in the internet. So far PTCL is the sole land line service provider of
Pakistan. PTCL is the giant of Pakistan telecommunication industry and enjoying the monopoly.
This part of the report contains a brief introduction of PTCL. This introduction is divided into
two parts, history and current situation.

Historical Background
1947---------Posts & Telegraph Dept. established
1962---------Pakistan Telegraph & Telephone Deptt.
1990-91-----Pakistan Telecom Corporation
1995-------- About 5 % of PTC assets transferred to PTA, FAB & NTC.
1996---------PTCL Formed listed on all Stock Exchanges of Pakistan
1998---------Mobile & Internet subsidiaries established
2000---------Telecom Policy Finalized
2003---------Telecom Deregulation Policy Announced
2005---------26 % Shares by Etisalat UAE through open bidding
CURRENT SITUATION OF ORGANIZATION
In this part focus will be on the:
Structure of organization
Technical & operational Net work
Switching Technology
Structure of organization
An Organizational Structure clarify the roles of personnel of an Organization and to determine
who has to do what task, which is responsible for what, objectives to be achieved, who is to
report to whom and to remove the obstacles for performance caused by confusion and
uncertainty of job assignment as well as to make easy decision- making and communication
networks reflecting and supporting organization objectives.
The head of Pakistan Telecommunication Company Limited is called President. Then come the
SEVPs (Senior Executive Vice Presidents), i.e. SEVP (Finance), SEVP (Operations), SEVP
(Technical), and SEVP (Human Resource Management), SEVP (Marketing & Business
Development). Then there is a chain of Executive Vice Presidents (EVPs) like EVP (Finance
Central), EVP (Marketing), EVP (HR Central),EVP (Accounts), EVP (Operation), EVP
(Information Technology, Training & Research), and EVP (Revenue). All these are appointed at
Pakistan Telecommunication Company, Headquarters at G-8/4, Islamabad. Apart from these
EVP, there are also EVP (Operation), EVP (HR) etc who are heading the other regions of PTCL
in major cities country wide. Then there are Chief Engineers and General Managers at H/Qs who
reports to their relevant EVP. Then there are Senior Managers, Deputy Directors, Assistant
Directors, Account Officers, Assistant Account Officers, Financial Analysts, Marketing
Managers, Computer Programmers, and IT Specialists etc.
There are also Regional Heads (General Managers) to head PTCL Regions then comes the
Senior Managers (Operations), Senior Engineers (Operations), Engineers to look after the
telecom system of Regions. There are also Senior Managers Finance, Account Officers and
Accountants to Handle Regional account and billing matters. Manager HR & his staff are
responsible to take care of Personnel affairs at Regional Level.
In non-gazette staff there are Engineering Supervisors Operations /Switching /Power plant
/Optical Fiber system/M.W Media, Account Assistants, Stenographers, Assistants, Key Punch
Operators, Telecom Technicians, Upper Division Clerks, Lower Division Clerks, Line Men, Wire
Men, Drivers, Exchange Cleaners, NaibQasids and Peons etc.
All the staff is recruited by the HR Department headed by SEVP HR. The HR experts are
responsible for hiring & to further streamline its recruitment process.

Main offices:
The Head Office of Pakistan Telecommunication Company Limited is situated in Sector G-8/4,
Islamabad, which is headed by the President. Besides, it has Regional Headquarters like:
Islamabad Telecom Region,
Rawalpindi Telecom Region,
Hazara Telecom Region Abottabad,
Northern Telecom Region-I Peshawar,
Lahore Telecom Region (South),
Lahore Telecom Region (North),
 Multan Telecom Region,
Faisalabad Telecom Region
Southern Telecom Region-I Hyderabad
Southern Telecom Region-II Karachi
Southern Telecom Region-V Sukkur
Western Telecom Region Quetta.
Switching network Central region Lahore.
Apart from these, PTCL has an Optical Fiber Construction Region Lahore and Optic Fiber
System Islamabad, each headed by a General Manager to install, operate and look after optic
fiber systems/cables.

Technical & Operational Net Work

Pakistan telecommunication Corporation under the Act 1996, Pakistan Telecommunication
Authority (PTA) issued a license to Pakistan Telecommunication Company Limited for the
provision of telecom services within Pakistan to private sector and the general public as the
Federal Government may determine and during the exclusivity period of the Pakistan
Telecommunication Company Limited (PTCL) specified in above-mentioned Act. PTCL has 25
years license to provide telecom services in Pakistan with Stake in the Company with about 62%
fairness. PTCL has largest network and huge infrastructure for its more than 4,405,161users as on
(Mar, 2008).

Switching Technology
There are different kinds of switching technologies currently operational in PTCL Network.
Alcatel
Siemens
NEC
Ericson
Huawei
J.S telecom
ZTE
MPLS Technology

With these different switching technologies PTCL is running its huge network and providing
different communication facilities to its customers.

Brief On My Internship
MSAG OF ZTE:
In recent two years, NGN technology and Softswitch product witness wide commercial
applications worldwide, undertaking various network constructions involving data network, core
control network, service network, access network and so forth.
To date, there are various interfaces at user side, such as POTS, BRI and ADSL, to fully satisfy
different service demands. It has become operators major concern to accomodate existing
network environment and protect network investment while providing new services. At the
endpoints, usually several end user interfaces are requested, including accessing the POTS, BRI,
ADSL, VDSL, even 100M Ethernet interface or V5 interface based on the IP network.

For instance, British Telecom intends to access its endpoints to IP MAN or backbone network
based on existing twist-pair lines resources to provide VOIP and broadband data services.
However, due to its sparse population distribution, the existing twist-pair lines resources are too
rare to repeatedly deploy the last mile cable. Consequently, it adopts ADSL interface for end
users. Some other carriers like America AT&T and Thailand TOT, by the same token, suffer
similar case.

In order to meet various demands from major carriers, ZTE independently rolls out Multi-service
Access Gateway product - MSAG.

Charaterestics
High density;

Smaller power consumption;

Supporting the two layer switching;

Supporting standard protocol, and incorporating first-class compatibility;

Easier operation and maintenance;

Supporting 256 VLANs;

Supporting 64 multicasts.

(Jiang Lihua & Li Ming)

MSAG OF ALCATEL
The Alcatel-Lucent 7302 Intelligent Services Access Manager (ISAM) is a high-capacity access
node that delivers a superior service experience in DSL, GPON or point-to-point fiber networks.
It is the cost-effective choice for established service providers and new entrants (utilities,
municipalities, governments) striving to deliver universal broadband.
The 7302 ISAM supports residential, mobile and business applications from a single
IP/Ethernet/MPLS access platform. The product delivers 100 Mb/s and beyond per subscriber in
mass FTTx deployments over copper or fiber. The 7302 ISAM offers 16 to 18 slots for GPON,
P2P fiber, VDSL2 (including bonding and vectoring), ADSLx, voice, and SHDSL line cards. It
has a dual 10-Gb/s backplane and delivers 2 x 320 Gb/s switching capacity in redundant
configurations.

Alcatel-Lucent ISAM products comprise the most widely deployed access platforms in the
world. They power some of the worlds largest FTTH deployments, open networks and advanced
VDSL2 deployments.

MSAG OF HUAWEI

With the increasing demands on telecommunication services, including data, video, voice, and
multimedia services, large-capacity access networks that provide high-speed, high-quality
integrated services have become the focus of access network development.

To address the tendency toward this type of access network, Huawei HONET UA5000 multi-
service access product integrates traditional voice, VoIP, private line, PBX, video, and
multimedia services for subscribers. It provides GE, FE, E1, GPON, and EPON network ports
for transmitting services upstream. Huawei HONET UA5000 can be used in scenarios such as
integrated access, broadband access, and enterprise access.

Features
Smooth Evolution

Traditional Services Retained

High Speed Broadband Access

Energy Saving

Flexible Installation
Some Figures related to my internship

Sub rack with Boards (OSN3500)

 Swot Analysis

Strength:
PTCL enjoy monoply
Large earnings
Good qulaity international connectivity
Government support
PTCL(Ufone) is a market challenger in GSM segment

Weaknesses:
Image- Government Organization
Image- Lack of customer focus
Social responsibility
Lack of customer services

Oportunity:
Growth in Telecommunication Industry
Time to establish brand loyality
More aware and technology understanding
Introduce high value added products

Threats:
Exposure to market competition
Migration to cellular networks
Reduction in International settlement rates

Recommendations/Suggestions
PTCL should immediately change its Finance upper level of hirarchy and should stream
line in good manner
 Should be decreased over number of employees
Should be developing training and development process of every employee
PTCL is not utilizing its superplus profit in long term investment projects which be done
PTCL should increase network connectivity

Conclusion
No doubt PTCL is enjoying monoply but the time is came when compitition will force company
to change policies to become favourite telecom service provider in market. The company
maintains aleading position in pakistan as infrastructure provider in telecom operators. PTCL
encourage billing on line system that each and every customer has to pay his/her bill on line
basis.