GPSC Supplier Quality Engineering

Process Control Plan Audit Summary Sheet

Data:
Nome Fornecedor: Telefone Fornecedor:

Duns Fornecedor: Localizao e Pas Forn:

Auditor: (SQE, SQI): Telefone Auditor:

Auditor: E-Mail: Diviso GM:

Numero(s) Pea: Nome Pea:

Data Desenho: WO#: Nvel Modif. Eng:

PPAP/Saleable Status: Ano Modelo: Programa:

Creativity Team: Commodity:

Razo da Auditoria: Future Launch Current Partial Other Pea Relacionada a Segurana: Yes No N/A

Tipo da Auditoria Initial Follow Up Run at Rate (GP9 Attachement B)Validao Produto/Qualificao Completa: Yes No N/A

Condutor Auditoria APQP Confirmation Mgmt. Request Plant Request Run @ Rate CPIP/Warranty

Top Focus CSL-1 CSL-2 Major Disruption Shutdown/Start Up Audit

Component Check PlanCritical Fastner (D02) D/PFMEA DD&W Other

Part / Assembly Line /Cell Operation / Machine Complete Mfg. System Quality System - Ongoing Documentation
Foco da Auditoria:

Aprovado Aprovado, mas necessita docum. No Aprovado Data Aud Acompanhamento

DISPONIBILIDADE INFORMAES TCNICAS SIM NO N/A Comentrios

1. Existe desenho atual disponvel na produo com o ltimo nvel de modificao ?
2. O fornecedor tem o desenho final aprovado pelo cliente?
3. O desenho est completo (Tolerancias, GD&T, Datums, KPCs, etc.)?
4. As regulamentaes tcnicas/CTS/SSTS esto disponveis ?
5. Se o fornecedor o responsvel pelo desenho, o DFMEA foi utilizado para
desenvolver o PFMEA ?
DOCUMENTAO SISTEMA DE QUALIDADE
6. O Diagrama de Fluxo do Processo est disponvel ?
7. O Diagrama de Fluxo de Processo inclui o recebimento ?
8. O Diagrama de Fluxo de Processo inclui o retrabalho ?
9. O Diagrama de Fluxo de Processo inclui o scrap ?
10.O Diagrama de Fluxo de Processo inclui o dispositivos/inspeo ?
11. O Diagrama de Fluxo de Processo inclui o embarque ?
12.O Diagrama de Fluxo de Processo inclui a etiquetagem e Part ID no recebimento,
WHIP, componentes e reas de embarque ?
13.O PFMEA est disponvel ?
14.O PFMEA aceitvel (RPNs, os nmeros coincidem com o Fluxo de Processo e
inclui KPCs/PQCs/KCCs)?
15.Existe alguma evidncia das atualizaes deste documento?
16.O Plano de Controle de Processo est disponveI (PCP) ?
17.O Plano de Controle de Processo (PCP) aceitvel (os nmeros atingem o PFMEA
e Fluxo de Processo, incluindo KPCs/PQCs/KCCs, GP-12 se aplicvel e ltima WO
incluida) ?
18.Todos os "Controles Correntes" listados no PFMEA esto detalhados no Plano de
Controle ?
19.Existem controles de processo no PCP para enderear os RPN de alto risco no
PFMEA ?
20.Existe um procedimento/processo de Melhoria Contnua para Reduo de Risco ?

21.As KPCs/PQCs/KCCs esto citadas no PCP?

22.Os tamanhos de amostras e frequencias de inspeo para cada operao so
razoveis ?
23.O fornecedor apresentou evidncias de aprovao de material para todos os
componentes necessrios para montagem do conjunto ?
Revisado 18/05/2006
24.Existem controles para garantir que somente materiais recebidos aprovados so
liberados para produo?
25.Quando as peas requerem rastreabilidade, h uma amarrao dos componentes
at o o conjunto final ?
26.As reas de trabalho esto devidamente configuradas conforme o Diagrama de
Fluxo de Processo ?
27.Todas as ferramentas e dispositivos esto devidamente identificados ?
28.Todos os dispositivos esto calibrados ?
29.Todas as ferramentas e dispositivos esto certificados ?
30.Os R&R's (Repetibilidade e Reprodutibilidade) dos dispositivos so menores que
10% ?
31.Todos os dispositivos tem instrues apropriadas para os operadores ?
32.Existem instrues apropriadas p/ os operadores disponveis p/cada operao?

33.As instrues detalhadas de Trabalho Padronizado so apropriadas para o trabalho,

incluindo manuseio de peas no conformes ?
34.Existe TrabaIho Padronizado ?
35.O Trabalho Padronizado est sendo seguido ?
36.Os operadores entendem as instrues ?
37.Os operadores esto sendo apropriadamente treinados ?
38.Existe a assinatura do representante do fornecedor ?
39.Existem amostras padres limites sendo utilizadas ?
40.Existem Peas Padres ou amostras disponveis para confirmar a inspeo ?
41.Existem Peas Padres disponveis para validar o dispositivo a prova de erro ?
42.Existe Plano de Manuteno Preventiva (PMP) para as ferramentas e esto sendo
seguidos ?
43.Existe Plano de Manuteno Preventiva (PMP) para os equipamentos e esto
sendo seguidos ?
44.Existe um Check List de inspeo/testes com um critrio sendo seguido
atualmente?
45.Onde o Plano de Controle de Processo cita as Caractersticas Crticas de Processo
h documentos para registrar dados de controle?
46.Existem Limites Superior de Controle (LCS) correntes ?

47.Existem Limites Inferior de Controle (LCS) correntes ?

48.Os documentos fazem sentido e so razoveis os limites de controle apresentados?

49.Os pontos fora de controle so apontados e aes corretivas so tomadas?

50.As auditorias de produto mostram resultados aceitveis para o produto final ?

51.O processo de manufatura demonstra a capabilidade ou desempenho requerido ?

52.As embalagens e manuseios de materiais protegem as peas de danos ?

53.As instrues para manuseio de materiais no processo e produto final so

seguidas?
54.Todas as peas e componentes esto etiquetadas devidamente?

GERENCIAMENTO DO SISTEMA DA QUALIDADE

55.Existe um processo para documentar e rastrear um Downtime ?
56.Existe um processo para documentar e rastrear um Scrap ?
57.Existe um processo para documentar e rastrear um Frete Especial ?
58.Existe um processo para documentar e rastrear um Problema Reportado de Planta?

59.A liderana assegura que as condies fora do controle so gerenciadas?

60.Os Planos de Ao so seguidos?
61.Est designado a responsabilidade para implementao e as pessoas entendem
suas responsabilidades?
62.Os problemas so comunicados rapidamente para as pessoas que podem ajudar ?

63.O sistema garante um retorno da informao para o operador?

64.Se mais que um turno, as informaes so passadas atravs dos turnos ?
65.Todas as verificaes a serem feitas com possveis alteraes do PCP so
executadas?
66.Os resultados so devidamente documentados?
67.As aes feitas so apropriadas no caso dos desvios ?
Em caso de desvios, so tomadas aes mais adequadas possveis?
Comentrios do Auditor:
Revisado 18/05/2006
Assinatura Representante Fornecedor Assinatura Representante

Revisado 18/05/2006
N/A

Revisado 18/05/2006
Revisado 18/05/2006
Revisado 18/05/2006
348127922.xls Summary Printed 03/14/2017

Technical Information Availability

0 1. Actual Drawing 0 2. Approved Drawing 0 3. Print Complete
0 4. Technical Regulations 0 5. DFMEA to PFMEA
0 Total Potential 20 0%

Quality System Documentaion

0 6. Process Flow Diagram (PFD) 0 7. PFD Receiving 0 8. PFD Rework
0 9. PFD Scrap 0 10. PFD Gauging and Inspecion 0 11. PFD Shipping
0 12. PFD Labeling 0 13. PFMEA Available 0 14. PFMEA Acceptable
16. Process Control Plan (PCP)
0 15. Evidence PFMEA Up to Date 0 0 17. PCP Acceptable
Available
20. Continuous Improvement
0 18. Current Controls PFMEA and PCP 0 19. RPN Reduction Plan 0
Procedure/process

0 21. KPCs/PQCs/KCCs on PCP 0 22. Sample Sizes and Frequency

0 Total Potential 68 0%

Quality System Implementaion Plan

0 23. Approved Material List
0 26. Workplace Properly Configured
0 29. Tools and Gauges Certified
32. Operator Instructions at Each
0 0
Operation
0 35. Standardized Work Followed
24. Controls in Place for Incoming
0 0 25. Parts have Traceability
Material
0 27. Tools and Gauges Identified 0 28. Gauges Calibrated
30. Gauge Repeatability and
0 0 31. Proper Operator Instructions
Reproducability
33. Detailed Standardized Work
0 34. Standardized Work
Instructions
36. Operators Understand
0 0 37. Operators Trained
Instructions

0 38. Boundary Samples Available 0 39. Boundary Samples in Use 0 40. Master Parts/Samples Available

42. Preventative Maintence Plan on 43. Preventative Maintence Plan on

0 41. Master Parts for Error Proofing 0 0
Tools Equipment
44. Listed Tests and Inspections
0 0 45. SPC Data 0 46. UCL
Performed as Stated
0 47. LCL 0 48. Reasonable Control Limits 0 49. Out of Control Limits
52. Packaging and Material
0 50. Product Audits for Final Product 0 51. Cabability Studies 0
Handling

0 53. WIP for Final Product 0 54. Parts and Components Label

0 Total Potential 128 0%

Quality System Implementaion by Management

0 55. Tracking of Downtime 0 56. Tracking of Scrap 0 57. Tracking of Premium Freight
0 58. Tracking of Plant Problem Reports 0 59. Out of Control Conditions 0 60. Action Plans Followed

0 61. Implementation Responsibility 0 62. Communication 0 63. Support System for Operators

0 64. Information Across all Shifts 0 65. Check Requirements Performed 0 66. Results Documented

0 67. Actions for Deviations

0 Total Potential 52 0%

0% 0 Technical Information Availability RED

0% 0 Quality System Documentaion RED
0% 0 Quality System Implemenation Plan RED
0% 0 Quality System Implemenation by Management RED
0% 0 Overall RED

Pts Element Scoring Summary Scoring:

0 Element is not in place and no evidence of plans to implement Green 90%
1 Element is not in place but a plan to implement is documented Yellow 70-89%
2 Element is in place but it is not being followed Red <69%
3 Element in place but not followed at each job or all the time
4 Element is in place and it is being followed
Revised 01-21-05
 348127922.xls
A. Technical Information Availability
QUESTION:
In regard to Technical
Information Availability,
Are actual drawings available at
1 production facility with the latest change
level?
Does the supplier have the final customer
2 R
approved drawing?
Is the print complete (Tolerances, GD&T,
3 applicable, time wise) with PPAP
Correct Datums, KPCs, etc.)?
Are all technical regulations/CTS/SSTS
4 R
available?
If supplier is design responsible, has
5 DFMEA been used to develop the
PFMEA?
B. Quality System Documentation
QUESTION:
In regard to Quality
System Documentation,
6 Is a Process Flow Diagram available?
Does the Process Flow Diagram include
7 Process Flow Diagram
receiving?
Does the Process Flow Diagram include
8 Process Flow Diagram
rework?
Does the Process Flow Diagram include
9 Process Flow Diagram
scrap?
Does the Process Flow Diagram include
10
gauging/inspection?
Does the Process Flow Diagram include
11
shipping?
Does the Process Flow Diagram include
12 labeling and Part ID at receiving, WHIP,
finished good and shipping areas?
13 Is there a PFMEA available?
Is the PFMEA acceptable (RPNs,
numbers match Process flow and include
14
KPCs/Process Quality Characteristics -
PQCs/KCCs)?
Is there any evidence that it is kept up to
15
date?
Is there a Process Control Plan (PCP)
16
available?
Worksheet Printed 03/14/2017
AUDIT WORKSHEET
EVIDENCE /
QUESTIONS TO ASK AND G/Y
DOCUMENTATION Score OBSERVATIONS
WHAT TO LOOK FOR /R
REQUIRED
Blue Print Do you have drawings?
R Verificar no GQTS ultima data do desenho (modulo do PPAP)
Material Spec Sheets Do you have math data?
Blue Print Have you checked EWO and Comparar desenho fisico do fornecedor com data do EDIS. Se diferente
Math Data revision date? buscar causa (anlise crtica -Square / Readiness)
Verify print has all information (if
Completed Engineering Verificar se existem no desenho KPCs, Datums em relao ao PPAP.
R
Drawings Parecem adequadas? Se no, abrir ao.
package.
Verify Component Technical
Part Print/Specification Specifications and Sub-System Verificar SOR ( a partir do Meriva). Confirmar se PPAP contempla esses
Package Technical Specification are requisitos
available for review.
Verify PFMEA addresses initial
DFMEA / PFMEA DFMEA concerns (high RPNs, R Comprovar que os itens crticos do DFMEA esto no PFMEA
corrective actions, etc.)
AUDIT WORKSHEET
EVIDENCE /
QUESTIONS TO ASK AND G/Y
DOCUMENTATION Score OBSERVATIONS
WHAT TO LOOK FOR /R
REQUIRED
Is the Process Flow Diagram
Fluxograma est disponvel e correlacionado com PFMEA, Plano de
Process Flow Diagram linked to FMEAs, Control Plan, R
Controle do Processo, Instrues de Trabalho
Operator Instructions, etc?
Assure Receiving Inspection
matches the Process Flow Garantir que as operaes de recebimento esto contempladas no
R
Diagram and what is observed on Fluxograma de processo. O Fluxo corresponde realidade?
the shop floor.
Assure Rework matches the
Garantir que as operaes de retrabalho esto contempladas no
Process Flow Diagram and what R
Fluxograma de processo. O Fluxo corresponde realidade?
is observed on the shop floor.
Garantir que as operaes de sucateamento esto contempladas no
Assure Scrap matches the
Fluxograma de processo. Aps todo ponto de controle deve haver
Process Flow Diagram and what R
indicao do fluxo a ser seguido (p. ex. Instrues, fluxos similares,
is observed on the shop floor.
etc.). O Fluxo corresponde realidade?
Assure Gauging/Inspection
matches the Process Flow Garantir que as operaes de inspeo esto contempladas no
Process Flow Diagram R
Diagram and what is observed on Fluxograma de processo. O Fluxo corresponde realidade?
the shop floor.
Assure Shipping matches the
Garantir que as operaes de expedio esto contempladas no
Process Flow Diagram Process Flow Diagram and what R
Fluxograma de processo.
is observed on the shop floor.
Assure Labeling and Part ID, etc.
Garantir que as operaes de etiquetao, identificao, inventrio de
matches the Process Flow
Process Flow Diagram R processo, material acabado esto contempladas no Fluxograma de
Diagram and what is observed on
processo. O Fluxo corresponde realidade?
the shop floor.
Verify team members , dates etc. Existe o PFMEA, foi utilizado time multidisciplinar, pessoal est na
Current Updated FMEA R
of actual PFMEA. empresa, foi treinado, quando foi a ultima atualizao
Verify that ALL high RPN or
PFMEA Changed Log,
Critical line items have action Para todos os alto riscos (RPN) existem aes para diminiuir o risco.
Meeting Minutes or R
plans which include Error Por que no foi utilizado error proofing
Similar History
Proofing.
Do RPN numbers reflect latest
AIAG edition ? (3rd edition July
2001)
Evidence of current issues are
related back to P.M (Preventive
Maintenance). Check Sheet.
PFMEA Changed Log, Review P.M. Log for TYPE of Comprovar que o manual da 3a. edio foi utilizado para definio dos
Meeting Minutes or Interval. R riscos (SxOxD).
Similar History Is it TIME or QUANTITY based Ultimos PRRs geraram reviso do do PFMEA?
(P.M.)?
Verify that PFMEA is updated as
required & matches Control Plan
(Review PRR's).
Verify any current failure mode is
present on the PFMEA.
Updated Process Control Verify current dates, etc. of PCP
R Existe o PCP, foi utilizado o PFMEA, quando foi a ultima atualizao?
Plan document.
8 of 16 Revised 01-21-05
 348127922.xls
Is the Process Control Plan (PCP)
acceptable (numbers match PFMEA and
17 Process Flow, including
KPCs/PQCs/KCCs, GP-12 if applicable
and latest WO included)?
Are all "Current Controls" listed on the
18
PFMEA detailed on the Control Plan?
Are process controls in place in the PCP
19 to address the high PFMEA Risk Priority
Numbers?
Is there a procedure/process for
20 Continuous Improvement for Risk
Reduction?
Are KPCs/PQCs/KCCs called out on the
21
PCP?
Are sample sizes and check frequency for
22
each operation reasonable?
C. Quality System Implementation Plan
QUESTION:
In regard to Quality
System Implementation Plan,
Do your supplier's provide evidance of
23 approved material for all components
needed for the assembled part?
Are controls in place to ensure only
24 approved incoming material released for
production?
When parts require traceability, do
25 controls link component traceability to the
final part?
Is the workplace properly configured and
26
matches Process Flow Diagram?
Are all tools and gauges properly
27
identified?
28 Are all gauges calibrated?
29 Are all tools and gauges certified?
Is gauge Repeatability and Reproducabilty
30
less than 10%?
Do all gauges have proper operator
31
instructions?
Are proper operator instructions available
32
for each operation?
Worksheet Printed 03/14/2017
PCP, Changed Log, Plano de Controle deve comtemplar todas as operaes mostradas no
Verify that PFMEA is updated as
Meeting Minutes or fluxograma, deve ter atualizaes decorrentes de PRR's e revises dos
required and matches Process R
Similar History (Linking PFMEAs, deve ter sido desenvolvido para o ultmo nvel de liberao de
Control Plan.
all Documents) engenharia.
Current Controls
Are Current Contols listed on the Garantir que todos os controles estabelecidos no PFMEA esto sendo
Call Out on R
PFMEA and PCP? utilizados no cho de fbrica.
Print/PCP/PFMEA
PFMEA Change Log, Appropriate Control and/or
Existem controles de processo para itens de alto RPN?
PCP or RPN Reduction Redundant Inspection as R
Se no, aplicvel?
Worksheet appropriate. (1927-21)
PFMEA Procedure of Meeting minutes, worksheets,
R Deve existir processo formalizado de reduo de risco (QSB)
Continuous Improvement historic PFMEA's.
Control Plan Verify KPCs, PQCs, and KCCs
R Todos os KPCs/PQCs/KCCs esto no Plano de controle.
Blue Print are addressed on PCP.
Is there a history of failures
inspite of existing controls? Tamanho de Lote de acordo com um mtodo estatstico (p.ex. MIL Std,
Does internal data (scrap, QN, JIT). Frequencia estabelecida de modo a que essa frequencia
Control Plan R
rework, FTQ, etc) suggest impea que entre a ultima inspeo e a identificao do problema, todas
sample sizes and frequency are as peas esto dentro de casa.
adequate?
AUDIT WORKSHEET
EVIDENCE /
QUESTIONS TO ASK AND G/Y
DOCUMENTATION Score OBSERVATIONS
WHAT TO LOOK FOR /R
REQUIRED
Review Incoming Inspection
Sheets (if available).
Certification/Test
Review Hold or Reject area for
Records PPAP de componentes, registros de inspeo de recebimento,
Incoming Inspection area R
Supplier PPAP Packages identificao adequada de material aguardando inspeo.
(component parts/assemblies on
Cumulative Control Data
the manufacturing floor are
approved prior to release)
Review PPAP data, including
Certification/Test interim approvals (How do you
Records indicate that component Componentes no ponto de uso com identificao de que foi liberado
R
Supplier PPAP Packages parts/assemblies on the para uso, Sistema de inpeo ligado ao de recebimento, Lot Sampling,
Cumulative Control Data manufacturing floor are approved
prior to release).
Look for Lot Controls,
Dimensional Traceability to Quais os componentes / operaes que precisam de rastreabilidade ?
Traceability Documents National Institute of Standards R Verificar em todo o processo como essa rastreabilidade obtida.
and Technology (N.I.S.T.) or (incluindo recebimento de Matria-prima at Nota fiscal).
similar
Process Flow Diagram Does the Material Flow / Work
Operator Instruction at Station match the Process Flow R O Fluxograma de processo do PPAP corresponde realidade?
Workstation Diagram?
Todas as mquinas, dispositivos e equipamentos esto identiicados?
Verify tools and gages are to the
As maquinas, dispositivos e equipamentos necessrios para o processo
latest engineering change level
esto identificados nas instrues padronizadas (plano de controle,
and Preventative Maintenance as
Gage and Tool Folha de Processo) e esto no ultimo nvel de engenharia?
specified. R
Certification Records O Planejado est conforme a realidade?
Ensure all GM or other
A Manuteno preventiva desses equipamentos est sendo seguida?
customer's tags are available on
Gerenciamento Visual?
the tooling.
As etiquetas de identificao GM esto nos equipamentos?
Check to make sure gauges are
Gage and Tool calibrated. Verificar se os equipamentos esto calibrados. (Registros, Identificao
R
Certification Records Verify tools and gages are to the fsica, etc.)
latest engineering change level.
Check to make sure tools and Buscar registros da aprovao dos dispositivos e ferramentais de
Gage and Tool gauges are certified. acordo com nvel vigente de engenharia. Para dispositivos deve ser
R
Certification Records Verify tools and gages are to the exigido a apresentao do Checklist GM1925 (mandatrio para peas
latest engineering change level. com PPAP depois de 1999).
Check to make sure that gauge
R&R is done on a yearly basis for
Gage R&R Verificar registros de R&R, Tem que ser anual. Se acima de 30% ao
all gauges. If guage R&R is R
Documentation imediata de conteno.
between 10 and 30 percent (MSA
& PPAP Manual).
Instrues para utilizao do dispositivo tem que estar prximas ao
Ensure that Gauge Instructions
Gauge Instructions R dispositivo. Verificar se as instrues so factiveis (seguir o operador ou
are attached to the gauge.
executar pessoalmente)
Verify operator instructions are
firmly attached and visible to
Instrues de operao tem que estar prximas ao posto de trabalho.
Operator Instructions operator during gauging process. R
Verificar se as instrues so factiveis (seguir o operador )
Verify instructions are to the
latest engineering change level.
9 of 16 Revised 01-21-05
 348127922.xls
Are Standardized Work instructions
33 detailed to run the job properly, including
handling of non-conforming parts?
34 Is there Standardized Work?
35 Is the Standardized Work being followed?
Do the operators understand the
36
instructions?
37 Have operators been properly trained?
Are boundary samples (BS) available to
38
operators?
39 Are boundary samples (BS) in use?
Are Master Parts or samples available to
40
confirm inspection?
Are Master Parts available for error
41
proofing devices?
Is there a Preventive Maintenance (PM)
42
plan on tools and is it followed?
Is there a Preventive Maintenance (PM)
43
plan on equipment and is it followed?
Are listed tests and inspections per control
44
plan, actually performed as stated?
Where the Process Control Plan calls for
45
SPC are the data properly recorded?
Are the Upper Control Limits (ULC)
46
current?
Are the Lower Control Limits (LCL)
47
current?
Worksheet Printed 03/14/2017
Verify operations are being
performed as indicated in work Verificar como o operador reage perante a uma no conformidade
Operator Instructions R
instructions (job time, handling of (seguimento ao plano de reao).
non-conforming material etc).
Standardized Verify that there are Standardized
R Existem folhas de trabalho padronizado (Padro QSB o mnimo).
Worksheets Worksheets.
Standardized Verificar se o operador segue o trabalho paddronizado. Existe auditoria
Layered Audits. R
Worksheets escalonada diria (pelo menos do Lder - QSB).
Ask operator to demonstrate use
of gage and explain implication of Confirmar que o operador sabe executar as operaes de acordo com o
Operator Instructions R
conforming and non-conforming trabalho padronizado.
parts.
Ask operator to demonstrate use
of gage and explain implication of
Verificar se o operador foi treinado para a operao e realizou essa
conforming and non-conforming
Operator Instructions R verificao a menos de 3 meses. (Matriz de Treinamento afixada e
parts.
atualizada - QSB).
Certification Training Record or
Plan.
Verify operations are being
performed as indicated in work
Verificar se o plano de controle exige a utilizao de amostras limite.
instructions (job time, handling of
Operator Instructions R Elas foram aprovadas adequadamente?
non-conforming material etc).
Verify that supplier has actual
boundary samples for review.
Verify operations are being
performed as indicated in work
instructions (job time, handling of
Operator Instructions R Esto sendo utilizadas? (esto no posto de uso?)
non-conforming material etc).
Verify that supplier has actual
boundary samples for review.
Master Parts
Verify Master Parts R Verificar se a amostra padro do PPAP est arquivada.
Samples
Challenge the E.P. system. Testar Errorproofing com as peas coelho?
E.P Verification Plan, Layered Existe plano de auditoria escalonada (uma vez por dia pelo menos -
Set Up Records R
Audits, Test Parts for Error QSB).
Proofing. Existe plano de reao quando o errorproof no estiver fucionando ?
Review PM Log to verify PM
PM Log
performed according to PM R Verificar registros de Manuteno preventiva das ferrramentas.
PFMEA
procedure.
Verify PM plan is being followed.
PM Log Review PM Log to verify PM
R Verificar registros de Manuteno preventiva das equipamentos.
PFMEA performed according to PM
procedure.
Per Process Control Plan ask
operator to demonstrate test
and/or inspection. Comprovar que existem registros de que as inspees e testes
Process Control Plan R
Review test/inspection log to estabelecidos no Plano de Controle foram realizados.
validate test/inspection being
performed as specified.
Look at actual SPC records and
data collection.
Are all data boxes filled in?
Are control limits calculated?
Are there trends/patterns present
that would indicate a need to
Process Control Plan recalculate limits? Verificar que as cartas de controle exigidas no Plano de Controle esto
R
SPC Records Are the limits actually control adequadas (Dados, diario de bordo, limites recalculados, etc.)
limits or are they spec limits?
Do the control limits exceed the
specified tolerances?
Do the limits indicate the process
to be incapable and yet the
process is allowed to run?
X-Bar and R Charts How old are the ULC? R Garantir que os limites so recalculados ferquentemente
X-Bar and R Charts How old are the LCL? R Garantir que os limites so recalculados ferquentemente
10 of 16 Revised 01-21-05
 348127922.xls
Does the data make sense and are
48
reasonable control limits shown?
Are out of control points noted with the
49
corrective action taken?
Are product audits showing acceptable
50
results for Final Product?
Does the manufacturing process
51 demonstrate the required capability or
performance?
Does packaging and material handling
52
protect parts from damage?
Are instructions for handling Work In
Process (WIP) and final product followed
53
throughout the process to shipping area;
including repair/rework areas?
Are all parts and components labeled
54
properly?
D. Quality System Implementation by Management
QUESTION:
In regard to
Quality System Implementation
by Management,
Is there a process for documenting and
55
tracking Downtime?
Is there a process for documenting and
56
tracking Scrap?
Is there a process for documenting and
57
tracking Premium Freight?
Worksheet Printed 03/14/2017
Look at actual SPC records.
Are all data boxes filled in?
Are control limits calculated?
Are there trends present that
would indicate a need to
recalculate limits that have been
Run Charts
ignored?
Process Control Plan R Garantir que as cartas esto sendo analisadas. (Tendencias, etc).
Are the limits actually control
SPC Records
limits or are they spec limits?
Do the control limits exceed the
specified tolerances?
Do the limits indicate the process
to be incapable and yet the
process is allowed to run?
Review actual SPC records.
Every point out if control requires
Verificar dirio de bordo com reao em caso de pontos fora da faixa de
SPC Records a note outlining corrective action. R
controle.
Answer no if any out of control
point is not explained.
Documented failed parts per
Dock and Incoming Audit shipment. Verificar resultados das auditorias de produto acabado. Planos de
R
Sheets, Layered Audits Dock Audits/Tracking Reao
Trends/Descrepent Parts.
Review current capability records.
Does the process demonstrate a Verificar se a inspeo 100% das caractersticas geradas por processos
Ppk Studies R
minimum of 1.67 Ppk for KPC's instveis ou no capazes est sendo realizada.
(per PPAP Manual)?
Does WIP protection at supplier
have adequate protection to
protect parts from damage until
packed and on carrier?
Is there evidence that damage
Dock and Incoming Audit observed at assembly center, etc, Buscar possveis danos causados nas peas pelas embalagens (tanto
R
Sheets is present at supplier? de processo quanto final).
Are there any PRRs related to
Package and Handeling?
For Material handling for the
entire process, are parts
protected from damage?
Check to make sure all operators
WIP Instructions
and material handling personnel Verificar se existem instrues padronizadas nas areas de expedio.
Final Shipping R
are aware of and following WIP Elas esto sendo usadas?
Instructions
instructions.
Shipping Label Does the Shipping Label match
Verificar na expedio se as etiquetas de identificao esto conforme
Part Print the Part Print?
R etiqueta global. Se durante o processo existem as etiquetas de
Process Control Plan Verify Control Plan and In-
identificao?
Inspection Sheets Process Inspection sheets.
AUDIT WORKSHEET
EVIDENCE /
QUESTIONS TO ASK AND G/Y
DOCUMENTATION Score OBSERVATIONS
WHAT TO LOOK FOR /R
REQUIRED
Are records for Downtime used to
Plant Informational manage the business?
Qual o Sistema que gerencia a parada de equipamento (registros,
Board Look for existing charts, data
R planos de ao, etc,)?
Current Charting of logs, action plans, or similar that
Gerenciamento Visual no posto de trabalho.
Information validate the existence of a
tracking mechanism.
Are records for Scrap used to
Plant Informational manage the business?
Qual o Sistema que gerencia a rejeio (registros, planos de ao,
Board Look for existing charts, data
R etc,)?
Current Charting of logs, action plans, or similar that
Gerenciamento Visual no posto de trabalho.
Information validate the existence of a
tracking mechanism.
Are records for Premium Freight
Plant Informational used to manage the business?
Qual o Sistema que gerencia a utilizao de fretes extras (registros,
Board Look for existing charts, data
R planos de ao, etc,)?
Current Charting of logs, action plans, or similar that
Information validate the existence of a
tracking mechanism.
11 of 16 Revised 01-21-05
 348127922.xls
Is there a process for documenting and
58
tracking Plant Problem Reports?
Does leadership ensure that Out of
59
Control Conditions are managed?
60 Are Action Plans (AP) followed?
Is responsibility for implementation
61 assigned and do people understand their
responsibility?
Are problems quickly communicated to
62
people who can help?
Does the support system respond to the
63
operator?
If more than one shift, does information
64
part passes across shifts?
Are all checks to be done under the PCP
65
requirements performed?
Worksheet Printed 03/14/2017
Are records for Plant Problem
Reports used to manage the
Plant Informational
business? Qual o Sistema que gerencia a resoluo de problemas internos
Board
Look for existing charts, data R (registros, planos de ao, etc,)?
Current Charting of
logs, action plans, or similar that Ouvir a voz do processo
Information
validate the existence of a
tracking mechanism.
Regularly review SPC data,
check to see that there is a
system to manage out of control
SPC Records conditions that includes action Verificar que o Controle Estatistico de Processo item de reviso pela
R
Action Plans plans with assigned responsibility. alta gerencia (reunio de reviso do desempenho da planta).
Ask someone noted on the action
plan to explain their involvement
and or responsibility.
Document effectivly and timely,
check to see that there is a
system to manage out of control
SPC Records conditions that includes action Verificar sistematica de seguimento dos pontos abertos no fast
R
Action Plans plans with assigned responsibility. response, reviso gerencial, etc.
Ask someone noted on the action
plan to explain their involvement
and or responsibility.
From SPC review, check to see
that there is a system to manage
out of control conditions that
SPC Records includes action plans with Quem a pessoa responsvel pela execuo de uma ao?
R
Action Plans assigned responsibility. Como o processo de seguimento?
Ask someone noted on the action
plan to explain their involvement
and or responsibility.
Does an escalation process exist
to quickly communicate to the
appropriate level within the Garantir que plano de "escalation" de problemas dentro da organizao
Problem Log R
orginaztion and ensure that existe e efetivo.
support and action plans are
followed.
Look for a daily problem log or
similar.
Look at entry and action dates for
some evidence of that those
responsible for resolution are
Qual a eficiencia que a organizao para atender pedidos de ajuda dos
quickly engaged.
Problem Log R operadores? (buscar Andon, 5 passos internos, minutas de fast
Look for evidence that operators
response, etc.).
are part of the problem resolution
process.
Ask operators if they are aware of
problems and how they are
resolved.
Look for shift log/notes.
Audit records to assure that
reported problems and their
Shift Log resolutions are also reported R Existe regitro de comunicao entre turnos.
back to the originator.
Look for evidence of a closed
loop on shift problems.
Is there evidence that all
concerns are tracked back to the
PFMEA to confirm that the failure
mode has been included?
Look for PFMEA change log
cross referenced to PRR log,
PFMEA Verificar se o FMEA foi retroalimentado pelo menos pelos ultimos PRR.
customer complaint log, voice of R
Process Control Plan Processo de RPN reduction -QSB
the process review, warranty
data, etc.
Is there evidence that controls
have been added, or
controls/RPNs revised based on
concerns.
12 of 16 Revised 01-21-05
 348127922.xls Worksheet Printed 03/14/2017

Is there evidence that all

concerns are tracked back to the
PFMEA to confirm that the failure
mode has been included?
Look for PFMEA change log
cross referenced to PRR log,
PFMEA Verificar se os planos de controle e Fmeas so atualizados
66 Are results properly documented? customer complaint log, voice of R
Process Control Plan frequentemente.
the process review, warranty
data, etc.
Is there evidence that controls
have been added, or
controls/RPNs revised based on
concerns.

Is there evidence that all

concerns are tracked back to the
PFMEA to confirm that the failure
mode has been included?
Look for PFMEA change log
cross referenced to PRR log,
Are suitable actions taken in case of PFMEA Qual o plano de reao em caso de desvios. Garantir que esses itens
67 customer complaint log, voice of R
deviations? Process Control Plan so revistos pela alta direo.
the process review, warranty
data, etc.
Is there evidence that controls
have been added, or
controls/RPNs revised based on
concerns.

Approved Approved, but need Documentation

Follow-Up Audit Date:

Supplier Representative Signature Representative Signature

13 of 16 Revised 01-21-05
 Process Performance SUPPLIER ACTION PLAN REPORT Rev. 7 1/7/02

Supplier Start Date: SQE

Location Rev. Date: SQE Phone & Fax #:
Duns Grad Date: Manager:
Commodity Program: Group:
Prepared by: Creativity Team:

"Color Codes"
G Green - Task Completed on Time
Y Yellow - Task May Be Late
R Red - Task is Late
W White - Task Re-Timed, No Status
B Blue - Task Status is Incorrect / Not Updated
On Track (Bold Box/No Color)
TOTAL TOTAL STATUS
0 0
STATUS HISTORY
TARGET ACTUAL
ACTION DATE LAST
ITEM ACTION ITEM CLOSE CLOSE Most COUNTER MEASURES
LEADER OPENED UPDATE
DATE DATE Oldest Recent

# 1 2 3 4 5 6
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22

348127922.xls Printed: 03/14/2017 Page 14 of 16

 Process Performance SUPPLIER ACTION PLAN REPORT Rev. 7 1/7/02

Supplier Start Date: SQE

Location Rev. Date: SQE Phone & Fax #:
Duns Grad Date: Manager:
Commodity Program: Group:
Prepared by: Creativity Team:

"Color Codes"
G Green - Task Completed on Time
Y Yellow - Task May Be Late
R Red - Task is Late
W White - Task Re-Timed, No Status
B Blue - Task Status is Incorrect / Not Updated
On Track (Bold Box/No Color)
TOTAL TOTAL STATUS
0 0
STATUS HISTORY
TARGET ACTUAL
ACTION DATE LAST
ITEM ACTION ITEM CLOSE CLOSE Most COUNTER MEASURES
LEADER OPENED UPDATE
DATE DATE Oldest Recent

# 1 2 3 4 5 6
23
24
25
26
27
28
29

348127922.xls Printed: 03/14/2017 Page 15 of 16

 Process Performance SUPPLIER ACTION PLAN REPORT Rev. 7 1/7/02

B5: Person at supplier that prepared the form for the GM SQE. (If applicable)

C16: ACTION ITEM: The item that requires action to improve the process or quality of the product being produced.

D3: Graduation Date:

This Date Will Be Determined By GM SQ Directors

D4: For PDC SQE Only:

Identify which program your supplier is in "IQ' or "SQA".

D16: ACTION LEADER: The person that leads the team to make the improvements. This should be the suppliers person but may be a GM Management person.

E15: Formula: DO NOT TYPE IN THIS CELL, UNLESS YOUR ARE MODIFYING THE FORMULA

E16: START DATE: The date the action item was identified and listed in the action item column

F16: TARGET CLOSE DATE: The date the supplier will complete the action item.

This date may change. If the date changes, you are required to entry the correct color code in the pass status and present status columns.
A comment on why the change to be entered in the comment field

G15: Formula: DO NOT TYPE IN THIS CELL, UNLESS YOUR ARE MODIFYING THE FORMULA

G16: ACTUALCLOSE DATE: The date the action item was closed TO INCLUDE VALIDATION.

The SQE should validate the action item as being closed and RESOLVED.

H16: LAST UPDATE: The date the SQE reviewed the action item.

I16: PAST STATUS: The cell is filled in when the status changes. Oldest status to the left
If status is WHITE put a "W" in the cell. Do not leave blank.
Copy the cell for the correct color.

COLOR CODE:
GREEN: Task Completed on Time
YELLOW: Action item is in trouble and may affect target date.
RED: Action item has missed target date.
WHITE: Task Re-Timed, No Status
BLUE: Task Status is incorrect / Not Updated

O16: COUNTER MEASURES:

348127922.xls Printed: 03/14/2017 Page 16 of 16