12/3/2017 ChatbotsurveyModuliGoogle

denardinaxel@gmail.com

Modificaquestomodulo

49risposte
Vedituttelerisposte

Riepilogo

WhatplatformdoyouusuallyuseforNLP\NLU?

24,5%

32,7%

Api.ai 16 32.7%
Wit.ai 12 24.5%
Chatfuel 5 10.2%
MicrosoftLUIS 6 12.2%
IBMWatson 4 8.2%
AmazonLex 0 0%
Custom 4 8.2%
Altro 2 4.1%

Forwhichmessagingplatformsdoyouusuallydevelopyourbots?

Slack

Messenger

Telegram

Kik

WeChat

Skype

Altro

0 10 20 30 40

Slack 14 28.6%
Messenger 45 91.8%
Telegram 5 10.2%
Kik 3 6.1%
WeChat 2 4.1%

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12/3/2017 ChatbotsurveyModuliGoogle
Skype 8 16.3%
Altro 11 22.4%

Whatprogramminglanguagesdoyouusetodevelopyourchatbots?

Java

Python

C#

PHP

NodeJs(Jav

Iusemostly

Altro

0,0 7,5 15,0 22,5 30,0

Java 12 24.5%
Python 4 8.2%
C# 5 10.2%
PHP 4 8.2%
NodeJs(Javascript) 31 63.3%
Iusemostlygraphicaltools(motion.ai,octane.ai,...) 10 20.4%
Altro 3 6.1%

HowdoyoumeasuretheUXofyourchatbots?
Dashbot,appMetrica
Not
Notyet.PlanningtointegrateBotPress.
Noidea
No
Good
Mostofthebotsareactuallyonthemarket(especiallyonFB)offersareallybad
experience,buttome,itneedstobeshortandIpreferbuttonbasedinteractionthantext...
Completionofdialogflows
high
Engagementmetrics
Owntool(alan.sh)
Myusersregularlysendemailandcomments
envato
Easytousenfeedbck
AsimpleUXwithimagesandcarousels.
Howmanyuserreachtheendoftheconversation

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12/3/2017 ChatbotsurveyModuliGoogle

Traffic,numberofexchanges
Appropriateresponsesandabilitytorecognizeanintent
variousinteractioncounters
Notimportant

What'stheaveragepricedoyouchargeforyourchatbotprojects?

51%

14,3%

18,4%

from1000$to5000$ 7 14.3%
from5000$to10000$ 9 18.4%
from10000$to20000$ 3 6.1%
from20000$to40000$ 4 8.2%
over40000$ 1 2%
idon'tdevelopbotsforcommercialuse 25 51%

Whatisthemainindustrydoyoudevelopyourchatbotsfor?

Healthcare

Ecommerce

Reservations

News

Banksandfi

Callcentre

TutorElearning

Altro

0 4 8 12 16

Healthcare 8 16.3%
Ecommerce 13 26.5%
Reservations 9 18.4%
News 9 18.4%
Banksandfintech 18 36.7%
Callcentre 11 22.4%
TutorElearning 11 22.4%
Altro 15 30.6%

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Whatanalyticstoolsdoyouuse?

20,4% 26,5%

22,4%
30,6%

Dashbot 15 30.6%
Botanalytics 11 22.4%
Facebookanalytics 10 20.4%
Manner 0 0%
UxProbe 0 0%
Altro 13 26.5%

Thesurveyisover.howeveriwouldreallyappreciateifyoucouldsuggestme
someotherquestions,thiswayiwillbeabletoaddtheminafuturesurveyand
haveabetterideaofthecurrentsituationinthechatbotcommunity.
Doyouusereactiveorproactivebotsandforwhatpurpose?
Howmanybotsareconversationbasedandhowmanyarenavigationbased?
#users
Whatisthebestsolutiontobuildabotforanenterprise?
Howlongdoesittakeyoutobuildafirstversion?Howmanypeopledoyouhaveonateam
buildingabot?Whatmetricsdoyouconsiderwithcustomersassuccess?
Messagespermonthoncurrentprojecttoestimateppl
Whatbasisthingsshouldknowforbotdevelopment?
Youcanaskabouttheplatformsmostsuitableormostpreferredbydevelopers.Ilove
messengerplatform)personally.Hopeithelpsyourthesis
Doyouwriteyourbotsfromscratchoruseanyframework?
N

Numerodirispostegiornaliere

30,0

22,5

15,0

7,5

0,0

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12/3/2017 ChatbotsurveyModuliGoogle

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