Accpac - Guide - User Manual For OE54 PDF

CA - PLUS INC.
Copyright 1998, 2007 RED MAPLE PRESS, INC. All rights reserved. No part of this document
may be copied, photocopied, reproduced, microfilmed, or otherwise duplicated on any medium
without written consent of Red Maple Press, Inc.
Accpac is a registered trademark of Sage Software, Inc. The references to DOS in this manual refer to
the MS-DOS software produced by Microsoft Corporation. The references to Windows in this manual
refer to the Windows operating system software produced by the Microsoft Corporation. Microsoft Win-
dows is a trademark of the Microsoft Corporation.
Disclaimer: The information in this manual is intended for use as a supplement to Sage
Accpac ERP software. This manual is not intended as a replacement to the manuals supplied
with the Accpac application or program. Any recommendations contained herein on hardware,
software or any combination thereto are given in good faith based on the experience and knowl-
edge of the author. However, EXCEPT FOR THE WARRANTIES MADE BY THE MANUFAC-
TURERS OF Sage Accpac OR Sage Accpac ERP, ALL WARRANTIES ON THIS MANUAL OR
THE PRODUCTS REFERENCED WITHIN THE MANUAL, INCLUDING ALL IMPLIED WAR-
RANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE DIS-
CLAIMED HEREIN.
Revision 061005
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Table of Contents
Chapter 1: About This Manual

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Purpose and Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Prerequisite Skills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
How the Manual is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Chapter Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Chapter Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Procedure Detail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Graphic Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
How to Submit Comments and Suggestions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Chapter 2: Getting Started

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Notebooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Accpac On-line Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Chapter 3: Initial Setup

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Sage Accpac Certified Consultant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Procedure Detail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Set Up Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Set Up Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Set Up Miscellaneous Charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Set Up Ship-Via Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Set Up Salesperson Commission Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Set Up E-mail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Set Up Optional Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Assign Optional Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Set Up G/L Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
Chapter 4: Processing Transactions

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
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Types of Orders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Types of Credits/Returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Procedure Detail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Enter Quotes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Enter Orders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Enter Shipments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31
Enter Invoices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-44
Enter Credit Notes or Debit Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-57
Copy Orders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-69
Chapter 5: Periodic Processing

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Clearing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Create General Ledger Batch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Chapter 6: Reports
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Print Setup Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Print Forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Print Analysis Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Chapter 7: Inquiries
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Current Orders Inquiry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Sales History Inquiry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Sales Statistics Inquiry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Salesperson Inquiry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Chapter 8: Customizing Sage Accpac

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Custom Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Create a Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Add a Macro to a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Add Reports to a Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
Add Programs to a Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Other Customization Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Customize Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Change User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
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Adapt Data Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Appendix: Sage Accpac Tools and Shortcuts

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Using the Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
The Finder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
Shortcuts for Processing Forms, Notebooks & Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
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1
About This Manual
Introduction
This introductory chapter provides you with information that
allows you to make effective use of this manual. It describes
the manuals purpose, its objectives and how it is designed and
structured to help you achieve greater productivity.
After completing this chapter, you will be able to:
Understand what benefits this manual can provide for you
Navigate through this manuals chapters to find the right
information for different situations
Recognize the various graphic conventions this manual uses
to make information accessible
11
About This Manual CA - PLUS INC.
Purpose and Scope

This manual provides detailed information about Sage Accpac Order Entry and provides
instruction in its proper use. It shows you how to perform the applications most important
functions. It also explains the concepts behind these tasks and the reasons you should
handle them as we suggest. This helps you to understand Sage Accpac Order Entry more
easily and to retain the information presented here more readily.
This manual is designed to serve multiple functions. While you can use it to learn the
fundamentals of Sage Accpac Order Entry, you can also use it as a reference tool in your
everyday work with this module. It is important to note that features demonstrated in this
manual are features of the Sage Accpac ERP 500 unless otherwise noted. Some features
in this manual may not be included in your version of Sage Accpac ERP.
While this manual is thorough, it is not encyclopedic and comprehensive. It does not
describe tasks that should only be performed by an authorized Sage Accpac Certified
Consultant. While it does provide you with all of the information you need to become an
efficient and successful user of Sage Accpac Order Entry, it cannot answer every potential
question you might have. However, it will instruct you in the modules concepts and
functions so that you can adapt to new challenges as they arise.
Prerequisite Skills
This manual assumes that you have a working knowledge of the Windows operating
system and its conventions. This knowledge includes how to use a mouse, menus, dialog
boxes and how to work with files. For assistance with questions pertaining to the operating
system, you should refer to your Windows documentation.
How the Manual is Organized

This manual is divided into 8 chapters and an appendix, with each organized around a
common set of issues or tasks. The following table explains what subjects each chapter
addresses.
2 Getting Started Provides an overview of the Order Entry module

and describes its user interface, shortcuts and
online help.
3 Initial Setup Demonstrates how to set up and maintain your

Order Entry system after it has been installed. It
shows you how to establsih your companys
preferences and various codes.
4 Processing This chapter guides you through the tasks

Transactions necessary to processing order entry transactions.
The focus of the chapter is on the functions you
need to perform in day-to-day operations,
including how to enter orders, invocies, and credit
notices.
5 Periodic Processing Guides you though year end processing for Order
Entry, describing how to use this modules Clear
History function.
12 Sage Accpac Order Entry 5.4

CA - PLUS INC. About This Manual
6 Reports Demonstrates how to print Order Entrys reports

so that you can verify your systems setup,
produce the necessary paperwork for your orders,
and maintain an audit trail of order transactions.
7 Inquiries Shows you how to inquire on Order Entry

information so that you can monitor your
companys order activity. You can learn how to
inquire on invoices, sales history, and sales
statistics.
8 Customizing Sage Illustrates how to customize your Sage Accpac

Accpac desktop to make using the system easier and
more efficient. It provides instruction on custom
groups and user preferences.
Appendix: Sage Accpac Provides useful information on using and

Tools and Shortcuts navigating Sage Accpac with greater ease and
efficiency.
Chapter Format
Each core chapter in this manual is organized consistently and separates conceptual from
procedural information. This allows you to navigate through its content easily and find
specific information quickly.
Core chaptera contain the following sections.
Chapter Introduction
This section provides an overview of the purpose and content of the chapter. It introduces
the material you will learn (both tasks and concepts) and places it in an instructive context.
Concepts
This section explains ideas that help you to master the tasks described later in the
chapter. This conceptual framework serves to broaden your knowledge of both the
application and its business context.
Procedure Detail
This section provides step-by-step instructions for a series of related tasks. Procedure
steps, feedback statements, hints and warnings guide you through the process, helping
you to understand the reasons for performing a task in a certain way. Because of this, the
procedure details teach you why as well as how.
Sage Accpac Order Entry 5.4 13

Graphic Conventions
The following text styles and graphics are used throughout this manual to distinguish
different kinds of information and to assist you in navigating through this book.
Icons
The following table illustrates the different icons used to draw your attention to comments
of particular importance.
Icon Definition
This is the Concept Lightbulb. It points out the

definition of an important concept or idea related to the
tasks described in a chapter.
This is the Task List. It shows where directions are

provided for a specific task.
This is the Hint icon. It indicates a useful hint to help

you unlock the potential of your Sage Accpac system
and successfully perform your job.
Beware! This is the Warning Bomb. It cautions you of

a serious danger.
This is the Time Saver. It shows you how to minimize

time and effort in performing tasks.
This is the Location Compass. It references other

locations in the manual where tasks are covered.
These are the Certified Consultant Glasses. They

show you instances when an Sage Accpac experts
advise should be consulted.

CA - PLUS INC. About This Manual
How to Submit Comments and Suggestions

At Red Maple Press, the primary purpose of our manuals is to increase your productivity in
the workplace. In order to meet this goal, we constantly review our work to ensure that we
produce the best manuals possible.
We welcome any and all communication from our customers. If you have any comments,
complaints or suggestions, please contact us at the location below.
Red Maple Press, Inc.
108 Oak Park
Boerne, TX 78006
USA
PH: (972) 980-6963
manuals@redmaple.com
www.redmaple.com


2
Getting Started
Introduction
This chapter provides you with the basic information you need
to begin using your Accpac system. It provides an overview of
Accpacs user interface and instructions on how to navigate
your Accpac system and retrieve the data it stores. In addition,
it presents an introduction to the systems on-line help.
You will also be able to answer the following questions after
completing this chapter:
What are some of the special features of Accpacs user
interface and how do I use them?
What shortcuts can I use to simplify the work I need to do in
Accpac?
What kind of hardware do I need to run Sage Accpac ERP
effectively?
What kind of on-line help does Accpac provide and how can I
use it to help myself?
21
Getting Started CA - PLUS INC.
User Interface
This section describes important features of the Accpac user interface.
Overview
For the most part, Sage Accpac ERP is not much different from many other Windows-
based programs you may have used in the past, with icons, dialog boxes, option buttons
and drop-down lists. If you have any questions concerning these features, you should
refer to your Windows documentation.
There are some aspects of Accpacs user interface that are not found in most Windows
programs, such as notebooks and unique buttons.
Notebooks
You will frequently see screen items called notebooks throughout your Accpac system.
.
Tab
Page
Accpac uses notebooks to organize closely related forms into a single unit. In a notebook,
each form (a window where you enter data) appears as a page. To display a page, click
on that pages tab.

CA - PLUS INC. Getting Started
Buttons
Accpac modules use certain command buttons frequently. The following table lists these
buttons and describes their functions.
Button Function
Add Adds a new record to the database with the data just
entered.
Save Saves the current record.
Delete Deletes the current record.
Cancel Exits the current form (dialog box or notebook) without

saving or performing another function.
In addition to command buttons, Accpac also uses a number of icon buttons throughout its
modules. The following table shows you these buttons and describes their functions.
Button Function
New Clears the form in preparation for a new record.
Find/F5 Displays the Finder, which accesses a list of records

which can be searched by varying criteria.
See The Finder in the appendix for more information.
Previous Displays the previous record in a list.
Next Displays the next record in a list.
First Displays the first record in a list.
Last Displays the last record in a list.
Refresh/ Updates displayed records after any variables have

F7 been changed.
Zoom/F9 Displays the current entry in a Zoom mode.

System Requirements
The following hardware requirements are provided as a guideline for Sage Accpac ERP
5.X. For more detailed requirements, see Accpacs product documentation.
Client Workstation Server
Pervasive.SQL Database: Client/Server
Operating Windows 98 Windows 2000 Server

System Windows ME Windows 2000 Adv. Serv.
Windows 2000 Prof. Windows 2003 Server
Windows XP Linux
Novell NetWare 4x/5x/6x
Database Pervasive.SQL Workstation Pervasive.SQL 8.6 or above
Processor 866 MHz Pentium 2.0 Ghz Pentium
Memory 256 MB RAM For a 5 User System:

Windows 2000- 256 MB
Novell NetWare- 256 MB
Linux- 256 MB
Pervasive.SQL Database: Internet/Intranet

Windows XP
Database N/A Pervasive.SQL 8.6 or above
Memory 256 MB RAM For a 5 User System:

Windows 2000- 256 MB
Microsoft SQL Server Database: Client/Server

Windows XP
Database Microsoft SQL Server Microsoft SQL Server 7 or 2000

Workstation
Memory 256 MB RAM For a 5 User System: 384 MB
Microsoft SQL Server Database: Internet/Intranet


Windows XP
Database N/A Microsoft SQL Server 7 or 2000
IBM DB2 Universal Database: Client/Server

Windows XP Linux
Database IBM DB2 Workstation IBM DB2 UDB 8.1 and above
IBM DB2 Database: Internet/Intranet

Windows XP
Database N/A IBM DB2 UDB 8.1 and above
Oracle Database: Client/Server

Windows XP Linux
Database Oracle Workstation Oracle 8i/9i Enterprise Edition/

Standard Edition/Standard Edition
One
Oracle Database: Internet/Intranet


Windows XP
Database N/A Oracle 8i and above
Sage Accpac 500: 50 or 100 Users: All Database Versions: Client/Server
Processor 866 MHz Pentium For a 50 User System:

2 Processors, Pentium 4 or
Xeon 2.0 GHz
For a 100 User System:
Xeon 2.0 GHz
Memory 256 MB RAM For a 50 User System: 2 GB

For a 100 User System: 4 GB
Other N/A RAID Level 5 SCSI Harddrive
Sage Accpac 500: 50 or 100 Users: All Database Versions: Internet/

Intranet
Processor 866 MHz Pentium For a 50 User System:

Xeon 2.0 GHz
For a 100 User System:
Xeon 2.0 GHz
Memory 256 MB RAM For a 50 User System: 2 GB

For a 100 User System: 4 GB
Other N/A RAID Level 5 SCSI Harddrive
Sage Accpac ERP Linux on Desktop
Operating RedHat Linux 8.0 and SuSE RedHat Linux 8.0, RedHat
System Linux 8.X with kernel version Enterprise Linux 3 Update 2 ES or
2.4.1 AS, and SuSE Linux Enterprise
Server 8
Database IBM DB2 Client Component IBM DB2 UDB 8.1A and above
Processor 866 MHz Pentium 2 Ghz Pentium

Accpac On-line Help

The on-line help provided with all Accpac software can be a powerful tool. You can use it
to help you navigate your accounting system and to learn more about the features and
functions of the Accpac modules you need to use.
The Contents page provides access to a variety of topics that can show you everything
from how to rearrange columns to how to reconcile your bank records. In addition, you can
look for other topics by clicking the Search button on the Help window. This allows you to
seek out information either in the index or through a search of all topic text. Links, jumps
and pop-up windows can help you find additional information related to almost any help
topic you access.
The following table describes the options you can select from the Help menu on the
company desktop.
Help Topics Displays the Accpac Help contents page.
Whats This? Select this function or press Shift + F1 to enable the help
cursor and point at the field or item for which you want help.
Sage Accpac on Provides access to websites that provide information about

the Web Accpac and third party products and services. The following
options are available in this submenu:
Sage Accpac Home Page
Service and Support
Accpac Online Home Page
Accpac International Home Page
Sage Home Page
System Displays the following information about the Accpac system

Information you are using:
System Version
Program Directory
Shared Data Directory
Other Accpac applications installed on your system
Licenses Displays the all Accpac products installed, the license and
company information.
LanPak Users Displays the users currently logged on to your Accpac system,
including the company whose database they have accessed.
IAP Users Displays the users currently using an Integration Access Pack
user and the corresponding company information.
Timecard Users Displays the users currently using a timecard user and the
corresponding company information.
About Sage Displays general information about your Sage Accpac ERP
Accpac ERP system.
Online DIsplays the documentation for the installed applications.

Documentation


3
Initial Setup
Introduction
This chapter demonstrates how to set up and maintain your
Order Entry system after it has been installed. It shows you
how to establish your companys preferences and various
codes.
After completing this chapter, you will be able to perform the
following tasks:
Set Up Order Entry Options
Set Up Templates
Set Up Miscellaneous Charges
Set Up Ship-Via Codes
Set Up Salesperson Commission Rates
Set Up E-mail Messages
Set Up Optional Fields
Assign Optional Fields
Set Up G/L Integration
In addition, you will also be able to answer the following
questions after completing this chapter:
What is an Sage Accpac Certified Consultant and when
should I call one?
31
Initial Setup CA - PLUS INC.
Concepts
Sage Accpac Sage Accpac ERP utilizes a structured program to qualify professionals as Certified
Certified Consultants. Sage Accpac requires specialized training, testing and continuing education
Consultant for Certified Consultants to achieve and maintain their status.
When do I call my Certified Consultant?
The following list provides examples of situations in which you should contact your Sage
Accpac Certified Consultant.
Damaged Data
If you receive an error message with Error=2 embedded in the message, then
you can be certain that your data has been damaged. Call your Certified Consult-
ant immediately.
New Module Installation
You should consult your Certified Consultant whenever you need to install a new
Sage Accpac accounting application.
Partially Posted Transactions
If you receive an erroneous Posting in Progress message, you need to contact
your Certified Consultant to remedy the situation. You may not be able to process
any more transactions until this problem has been resolved.

CA - PLUS INC. Initial Setup
Procedure Detail
Use the following procedures to set up your Sage Accpac Order Entry system after it has
been installed.
Set Up Use the following procedure to set up the options for your Order Entry system.
Options
1) From the Order Entry window, select the O/E Setup icon.
2) Select the Options icon.
The Company Options page of the O/E Options notebook displays.
3) Use the following table to complete this page:
a) Contact Enter the primary contact name for your order entry
Name data.
b) Telephone Enter the telephone number for this contact.
c) Fax Number Enter the fax number for this contact.

4) Click the Processing tab to display the Processing Options page.
a) Functional The system displays the functional currency as

Currency defined in the Company Profile in Common Services.
Processing Options
b) Calculate Select this check box to make the system

Backorder automatically calculate backorder quantities by taking
Quantities the difference from the quantity ordered and the
quantity shipped.
c) Keep Select this check box to save information from posted

Transaction orders, invoices and credit notes.
History
If you do not select this option, you will not
be able to print this information after Day
End Processing has been performed.
d) Allow Non- Select this check box if you want to allow the posting
existent of orders or invoices to non-existent customers.
Customers
e) Default Select this check box to automatically commit

Quantity quantities on order if available in inventory.
Committed

f) Default Order From the drop-down list, select the default unit of
UOM measure for orders:
Stocking Unit
Pricing Unit
g) Default Order From the drop-down list, select the default weight unit
Weight UOM of measure for orders:
Item Weight Unit
Pricing Weight Unit
h) Default At this time, you cannot select a default template code.

Template When the template codes are defined later in this
Code chapter, you can select the default order entry
template code then.
i) Default Enter the default number of days on which a quote will

Quote expire, up to 999 days.
Expiration
Days
j) Default From the drop-down list, select Yes to default the

Create Create Invoice Option, or No to not.
Invoice
Option to
k) Apply Credit Select the appropriate response the system should

Note to give when a user tries to credit an invoice that has
Previously been credited previously from the following options:
Credited
Ignore
Invoice
Warning
Error
l) Post A/R From the drop-down list, select the appropriate action
Batches for posting A/R batches generated in O/E:
During Day End Processing
On Request Using Create Batch Icon
Commissions
m) Track Select this check box to keep track of sales

Commis- commissions for reporting purposes.
sions
This function must be selected to print
any commission information even if
salesperson rates are specified in
Inventory Control or Order Entry.
n) Commission From the drop-down list, select to track commissions

by by either:
Sales
Margin

Sales History
o) Keep Sales Select this check box to retain history on sales

History transactions.
p) Accumulate From the drop-down list, select to accumulate sales

by history by either:
Calendar Year
Fiscal Year
This field is not available unless Keep Sales History
was selected.
q) Period Type From the drop-down list, select the period that you
would like to accumulate sales history by:
Weekly
Seven Days
Bi-weekly
Four Weeks
Monthly
Bi-Monthly
Quarterly
Semi-annually
Annually
Fiscal Period
This field is not available unless Keep Sales History
was selected.
Sales Statistics
r) Keep Sales Select this check box to retain statistics on sales

Statistics transactions.
s) Allow Edit of Select this check box to allow sales statistics to be

Statistics edited.
This function can be turned on or off at
any time.
We do not recommend turning this option
on after setup. If you need to edit a
statistic, you should enable the function to
edit then disable it shortly thereafter.
t) Accumulate From the drop-down list, select to accumulate sales

by statistics by either:
Calendar Year
Fiscal Year
This field is not available unless Keep Sales Statistics
was selected.

u) Period Type From the drop-down list, select the period that you
would like to accumulate sales statistics by:
Weekly
Seven Days
Bi-weekly
Four Weeks
Monthly
Bi-Monthly
Quarterly
Semi-annually
Annually
Fiscal Period
This field is not available unless Keep Sales Statistics
was selected.
Credit Checks
v) Include Select this check box to include pending A/R

Pending A/R transactions in the credit limit check.
Transactions
in Credit
Limit Check
w) Include Select this check box to include pending O/E

Pending O/E transactions in the credit limit check.
Transactions
in Credit
Limit Check
x) Include Select this check box to include other pending

Other transactions in the credit limit check.
Pending
Transactions
in Credit
Limit Check
6) Click the Documents tab to display the Document Numbering page.

Document Numbers
a) Length Enter the length of the number for each document

type:
Order, up to 22 characters
Invoice, up to 15 characters
Credit Note, up to 15 characters
Debit Note, up to 22 characters
Quote, up to 22 characters
Shipment, up to 22 characters
b) Prefix Enter the prefix of the document for each document

type.
c) Next Number Enter the next number for each of the document types.
The system will automatically increment the document
types from the number entered, adding 1.
Aging Periods

d) Aging...to Enter the appropriate number of days to include in

each aging range.
Sage Accpac ERP allows you to define up to 4 aging
periods to age orders, invoices and credit notes.
For example, 30, 60, 90, and 120 are common aging
periods.
8) Click Save.
9) Click Close.

Set Up Use the following procedure to set up templates for entering orders. A template completes
Templates defined fields to speed up the data entry process when you enter orders or credit notes.
However, you can still override any of the values defined in a template. This is an optional
procedure.
2) Select the Templates icon.
The O/E Templates notebook displays.
3) Use the following table to complete the Order Information page:
a) Template Enter a code to identify this template, up to 6

Code characters.
b) Description Enter a description of the template, up to 30

characters.
c) Order Type From the drop-down list, select the type of the order
used with this template:
Active
Future
Standing
Quote
d) FOB Point Enter the point at which the customer pays freight
charges.
3 10 Sage Accpac Order Entry 5.4

e) On Hold Select this check box if the template is for orders on

hold.
If an order is on hold, Order Entry will not produce or
print an invoice for the order even if quantities have
been shipped.
f) Location Enter or select the location of the warehouse from

which items are shipped.
Locations are set up in Inventory Control.
g) Description Optional: Enter a description of this transaction, up to

30 characters.
This field displays on the Order Information page of
orders or credit notes.
h) Reference Optional: Enter a reference for this transaction, up to

22 characters.
i) Comment Optional: Enter a comment about this transaction, up

to 250 characters.
4) Click Customer to display the Customer Information page.
a) Ship-Via Select or enter the most common shipping method for

Code this template.
Sage Accpac Order Entry 5.4 3 11

b) Customer From the drop-down list, select the default customer

Type discount level:
Base
A
B
C
D
E
Discount level values are assigned in Inventory
Control on the items price list.
c) Price List Select or enter the price list code used as the default
for this template.
Price lists are set up in Inventory Control.
d) Territory Enter the sales territory for orders that use this
template.
e) Tax Group Select or enter the tax group used for this template.
Tax groups are set up in Tax Services.
f) Terms Select or enter the terms code for this template.

Terms are set up in Accounts Receivable.
The fields you define in a template are defaults for orders, but you can
override any option at the time of the order.
6) Click Add.
7) Click Close.

Set Up Use the following procedure to define miscellaneous charges added to an invoice total.
Miscellaneous Examples of miscellaneous charges include shipping, handling, assembly charges and
Charges restocking fees. This is an optional procedure.
2) Select the Miscellaneous Charges icon.
The O/E Miscellaneous Charges dialog box displays.
3) Use the following table to complete this dialog box:
a) Miscellane- Enter a code to identify the miscellaneous charge, up

ous Charge to 6 characters.
Code
b) Description Enter the description of the charge, up to 30

characters.
c) Amount Enter the amount of the charge, or leave it blank and

complete it at the time of the order, credit note or
invoice.
d) G/L Account Enter or select the General Ledger account to which

the miscellaneous charge is posted.
e) Optional Select the check box to enable optional fields for this
Fields charge, if needed.

f) Optional: Click the Zoom button to enter optional field

information for this miscellaneous charge.
.
g) Authority Select each tax authority that taxes this miscellaneous

charge.
h) Authority This field automatically displays the description of the

Description tax authority.
i) Sales Tax Select the tax class that determines the rate applied to
Class this charge.
j) Class This field automatically displays the description of the

Description tax class (as defined in the tax class table in Tax
Services).
4) Click Add.
5) Click Close.

Set Up Ship- Use the following procedure to set up codes to identify shipping methods or carriers that
Via Codes are used on orders and invoices. This is an optional function.
2) Select the Ship-Via icon.
The O/E Ship-Via Codes notebook displays.
3) Use the following table to complete the ship-via page:
a) Ship-Via Enter the code used to identify this ship-via method,

Code up to 6 characters.
b) Name Enter the carriers name.
c) Address Enter the carriers address, up to 4 lines.
d) City Enter the carriers city, up to 20 characters.
e) State/Prov. Enter the state or province, up to 20 characters.
f) Zip/Postal Enter the zip or postal code, up to 15 characters.

Code
g) Country Enter the country, up to 20 characters.

h) Contact Enter the carriers contact name, up to 30 characters.
i) Telephone Enter the telephone number.
j) Fax Number Enter the fax number of the carrier.
k) E-mail Enter the e-mail address for the carrier.
l) Comment Optional: Enter a comment for this carrier, up to 70

characters.
4) Click the Contact tab to display the following page:
a) Name Enter the name of the contact.
b) Telephone Enter the phone number for the contact.
c) Fax Enter the fax number for the contact.
d) E-mail Enter the e-mail address for this contact.
e) Fax Number Enter the fax number of the carrier.
f) E-mail Enter the e-mail address for the carrier.
6) Click Add.
7) Click Close.

Set Up Use the following procedure to define commission rates for salespersons. This is an
Salesperson optional procedure.
Commission
Rates
2) Select the Salesperson icon.
The O/E Salesperson Commission Rates dialog box displays.
a) Salesperson Enter or select the salesperson code.

Code. Salespersons are set up in Accounts Receivable.
b) Commission Select this check box if this salesperson is paid

commission.
These rates are not used when an item
category contains a commission rate
greater than zero.
c) Number of From the drop-down list, select the number of

Commission commission levels used for this calculation: 1-5.
d) Rate Enter the commission percentage rate for each level of

commission.

e) On Sales of In the to field, enter the sales range to define the

range on which commissions are paid.
The Allow Commissions check box must be checked in the items category
and the rate must be zero for Order Entry to calculate the commission.
If the Allow Commissions check box in a category is not selected, Order

Entry will not accumulate commissions at all for those items.
4) Click Save.
5) Click Close.

Set Up E-mail Use the following procedure to establish e-mail messages. This is an optional procedure.
Messages
2) Select the E-mail Messages icon.
The O/E E-mail Messages dialog box displays.

.
a) Message Type From the drop-down list, select the message type from the
following:
Order Confirmation
Quote
Invoice
Credit Note
b) Message ID Enter the code used as the identifier for the message.
c) Description Enter the description of the message.
d) Inactive Select the check box for the inactive field if you no longer
want to use this message.

e) E-mail Subject Enter the subject for this e-mail message.
f) Message Enter the message for this e-mail.
To input variable fields into your e-mail, enter the field name preceded by a
dollar sign ($).
4) Click Add.
5) Click Close.

Set Up Use the following procedure to set up optional fields. These fields are used if you need a
Optional field to track a particular piece of information. You can also have an optional field that has
Fields a validated value. Any value entered in a validated optional field other than what is in this
table will not be accepted.
If you do not have this option, contact your Certified Consultant for more
information.
1) From the Common Services window, select the Optional Fields icon.
2) Select the Optional Fields icon.
The Optional Fields dialog box displays.
a) Optional Field Enter the code for this optional field, up to 12 characters.
b) Description Enter the description for this optional field, up to 30 characters.

c) Type From the drop-down list, select the appropriate type for this
optional field from the following:
Text- up to 60 characters in length
Amount- up to 3 decimal places
Number- up to 9 decimal places
Integer- up to 10 digits
Yes/No
Date
Time
d) Validate Select the validate check box if you want to restrict users to
enter only defined values. Otherwise, users can enter a
defined value or any value including a blank value.
This option is applicable for Text, Amount, Date, Number,
Integer and Time types.
e) Allow Blank Select this check box to allow blank values for this optional
field.
This field only displays if the type of Text or Date is selected.
Values
f) Value Enter the appropriate value for the selected type.
g) Description Enter a description of the value.
4) Click Add to add this optional field.
5) Add as many optional fields as needed.
6) Click Close when finished.

Assign Use the following procedure to assign optional fields in accounts receivable. You can
Optional define an unlimited number of optional fields in accounts payable.
Fields You can use optional fields as criteria for reporting.
If you do not have this option, contact your Certified Consultant for more
information.
1) From the General Ledger window, select the O/E Setup icon.
The O/E Optional Fields dialog box displays.
a) Optional Fields From the drop-down list, select to create optional fields for the
for following:
Miscellaneous Charges
Orders
Order Details
Shipments
Shipment Details
Invoices
Invoice Details
Credit/Debit Notes
Credit/Debit Note Details
b) Optional Field Enter or select the optional field to be used.

c) Optional Field The description of the optional field displays.

Description
d) Default Value Enter or select the default value for this optional field.
e) Value The description for the default value of this optional field
Description displays.
f) Auto Insert Select Yes to auto insert this value or No to not insert it
automatically.
4) Click Add.
5) Repeat this process as many times as needed.

Set Up G/L Use the following procedure to set up the integration methods between Order Entry and
Integration General Ledger.
1) From the Inventory Control window, select the O/E Setup icon.
2) Select the G/L Integration icon.
The G/L Integration notebook displays.

.
a) Create G/L Select an option button to choose how Inventory

Transactions Control will create G/L transactions.
During Day End Processing: Automatically sends
a batch to G/L whenever you perform Day End
Processing in Order Entry.
On Request Using Create G/L Batch Icon:
Allows you to send batches to the General Ledger
by selecting the Create G/L batch icon in Inventory
Controls Periodic Processing group.
b) Create G/L From the drop-down list, select the method to create
Transactions G/L transactions from the following options:
By
Adding to an Existing Batch
Creating a New Batch
Creating and Posting a New Batch

c) Consolidate From the drop-down list, select the method of

consolidation used by O/E when integrating with the
G/L Batches
General Ledger from the following:
Do Not Consolidate
Consolidate Transaction Details by Account
Consolidate by Account and Fiscal Period
Consolidate by Account, Fiscal Period and
Source
We recommend choosing the Do Not Consolidate option. This

yields the best audit trail since it gives you a detailed record of
entries.
You can always consolidate transactions later by using a
consolidation function in General Ledger.
2) Select the Transactions tab.

.
a) Transaction Enter the information you want to transfer to the

Type General Ledger for the following transaction types:
Shipment
Shipment Detail
Invoice
Invoice Detail
b) Highlight the appropriate transaction type, and click

Open to launch the G/L Integration Detail as follows:

c) Transaction From the drop-down list, select the appropriate

Type transaction type from the following:
Shipment
Shipment Detail
Invoice
Invoice Detail
d) G/L From the drop-down list, select the G/L Transaction

Transaction Field to which you want to send information from Bank
Field Services from the following options:
G/L Entry Description
G/L Detail Reference
G/L Detail Description
G/L Detail Comment
e) Segment From the drop-down list, select the separator or

Separator delimiter between segments if you choose more than
one from the following options:
Asterisk [*]
Hyphen [-]
Forward Slash [/]
Backward Slash [\]
Period [.]
Left Parenthesis [(]
Right Parenthesis [)]
Number Sign [#]
Space [ ]
f) Choose The fields available to be sent from A/R to General

Segments from Ledger display.
List
g) Highlight the appropriate segment you want to include,

and click Include to move it to the Segments Currently
Used column.

h) Segments Any segments included for this integration detail

Currently Used display in this column and will be sent from A/R to
General Ledger.
i) Highlight the appropriate segment you want to

exclude, and click Exclude to move it to the Choose
Segments from List column.
You can review the format you have defined in the Example field.
4) Click Save.
5) Click Close to return to the G/L Integration notebook.
6) Click Save.
7) Click Close

4
Processing Transactions
Introduction
This chapter guides you through the tasks necessary to
process order entry transactions. The focus of the chapter is on
the functions you need to perform in day-to-day operations.
following tasks:
Enter Quotes
Enter Orders
Enter Shipments
Enter Invoices
Enter Returns and Credit Notes
In addition, this chapter answers the following question:
What types of orders can I enter in the system?
What kinds of returns can I enter?
What G/L transactions are made for returns?
41
Processing Transactions CA - PLUS INC.
Concepts
Types of Order Entry allows for four types of orders:

Orders Active orders are expected to be completed immediately or in a standard period of time.
You can complete the Qty. Shipped field only when entering active orders.
Future orders are scheduled to be processed on a specific date. When Day End
Processing is performed on that date or the first time after that date, the system
automatically activates and posts that order.
Standing orders are filled on a regular basis either by the same customer or for a different
customer. You can select an order marked as a standing order and complete it for the
same customer multiple times without altering the original standing order.
Quote orders are orders with an expiration date. When Day End Processing is performed
for the first time on or after the expiration date, the quote is removed from the system.
Quotes do not effect quantities on sales order until they are turned into an active order.
Types of Order Entry allows three types of returns: Items Returned to Inventory, Damaged Items
Credits/ and Price Adjustments. The following entries occur for each type of return:
Returns Items Returned to Inventory: This return will make the quantity returned available
immediately and the following entry will occur when Day End Processing is performed.
General Ledger Account Debit Credit
Sales Returns X
Tax Liability (if applicable) X
Receivables Control X
Inventory Control X
Cost of Goods Sold X
Damaged Items: This function will only affect sales, and inventory will not be adjusted.
The following entry will occur when Day End Processing is run:

CA - PLUS INC. Processing Transactions
Sales Returns X
To remove the cost side of this transaction, the following journal entry
will need to be made.
Cost of Damaged Goods X
Cost of Goods Sold X
Price Adjustment: Use this function to adjust the price of an item on an invoice. The
following entry will occur when Day End Processing is run.
Sales Returns X

Procedure Detail
Enter Quotes Use the following procedure to enter a quote.
You can keep and reuse quotes and include all or some of the details in an
order.
1) From the Order Entry window, select the O/E Transactions icon.
2) Select the Order Entry icon.
The O/E Order Entry notebook displays.
a) Order No. Enter the order number to be used, or accept the

default number that the system generates
automatically.

b) Customer Enter or select the number of the customer who

Number placed this order.
c) Click the Zoom button or press F9 to view or change

the address of the customer for this order only.
d) Click the New button to open the A/R Customers

notebook.
This option is only available if you have the security
rights to add a new customer in Accounts Receivable.

e) Template Optional: Enter or select a template code to complete

Code fields as defined in the template.
If you want only the Order page to default
from the template, select the template
prior to selecting the customer. A warning
message appears notifying you that
information is missing, but that
information will be provided once you
select the customer number.
f) PO No. Optional: Enter the customers purchase order number

for this document.
g) Order Date Accept or override the order date.

This date defaults to the Sage Accpac log-in date.
This date is used when aging the order on the Aged
Orders report.
h) Order Type For this procedure, select the order type of Quote.
i) Expiration Accept or override the expiration date for this quote.

Date
j) Calc. Tax Select this check box if you want to calculate tax for
this document.

k) Ship-To Optional: Enter or select the customers ship-to

Location location code.
l) Exp. Ship Accept or override the expected ship date.

Date
This date defaults to the order date.
m) Description Optional: Enter a description of this transaction, up to

30 characters.
n) Reference Optional: Enter a reference of this transaction, up to

22 characters.
Detail Lines
a) Line No. The system automatically generates this number for

an internal tracking number.
b) Type From the drop-down list, select the type of this line
item:
Item
Miscellaneous
c) Item No./ Enter or select either the item number or

Misc. Charge miscellaneous charge for this detail line.
d) Kit/BOM Enter or select the kit or BOM number, if needed.
e) Description Accept or override the default description for this item/

miscellaneous charge.
f) Price List Accept or override the price list for this item.
g) Location Accept or override the location of the warehouse from

which this item is to be shipped.
h) Exp. Ship Accept or override the expected ship date for this line
Date item.
i) Qty. Ordered Enter the quantity ordered of this item.
j) Order UOM Enter or accept the unit of measure for the item being
ordered.
k) Order Weight Enter or accept the order weight unit of measure.

UOM
l) Price By The method by which this unit is priced displays.
m) Pricing UOM This field only displays the corresponding price of the
order unit of measure.
n) Unit Price Accept or override the item price for the specified unit
of measure.
The system defaults to the lowest price for which the
customer is eligible.

o) Price If a price approval is required, this field is set to Yes.

Approval
p) Qty. Shipped The quantity shipped displays, if applicable.
q) Qty. B/O Accept or enter the quantity that is backordered.

If Calculate Backorder Quantities is selected, this
amount is calculated automatically. The system will
reduce this amount as items are shipped.
If an item cannot be shipped, you can reduce this
amount to 0 and the system counts it as a lost sale.
r) Unit Weight Accept or override the unit weight.
s) Extended Accept or override the extended weight.

Weight
t) Ext. Price Accept or override the extended price for this line item.
u) Discount % Enter the discount percentage for this detail line, if

needed.
v) Discount Accept or override the discount amount, if needed.

Amount
w) Discounted The discounted extended amount for this detail line

Ext. Amount displays.
You can enter a discount on an individual Order, Shipment or

Invoice detail line.
x) Category Accept or override the category of this item.
If the category is changed, the general

ledger accounts that this item typically
posts to may change.
y) Unit Cost Enter the unit cost of the item if the item uses the
User-Specified costing method.
If you do not enter a cost, the cost of this

item will be $0.
This field is only available if the item entered uses the

User-Specified costing.

z) Costing UOM Accept or override the costing unit of measure if the

item being entered is defined with a costing method of
User-Specified.
aa)Serial Nos. Do not enter the serial numbers at this time because
we are only producing an order and most likely do not
have that information yet.
ab)Comments/ Select Yes to enter comments or instructions on the

Instr. order.
Typically, comments print on the invoice
and are intended for the customer while
instructions print on the picking slip and
are intended for the warehouse.
ac)Ship Via Accept or override the ship via method for this detail
line.
You can enter a ship via method on an individual Order,

Shipment or Invoice detail line.
ad)Description The description of the ship via method displays.
ae)Tracking No. Optional: Enter the tracking number for the shipper.
af) Orig. Order This field displays the original amount ordered and
does not change as amounts are shipped.
ag)Shipped to This field displays the quantity shipped to date.

Date
New to version 5.4, you can now drill-
down to prior shipments and/or invoices.

ah)Qty. Enter the quantity committed for this document.

Committed
ai) Completed This field represents whether the line item is

completed.
If the quantity shipped equals the quantity ordered,
this field changes to Yes automatically.
You can manually complete this field, but any
unshipped items will be recorded as a lost sale.
aj) Manuf. Item Optional: Enter the manufacturers item number for
No. this detail line.
You can enter the manufacturers item number instead of your

item number when processing in Order Entry provided it is
defined in Inventory Control.
ak)Customer Optional: Enter the customers item number for this

Item Number item.
al) Non-Stock Accept or override the non-stock clearing account if

Clearing needed.
Account
am)Optional Select Yes to enable optional fields for this transaction

Fields line, or select No to not enable optional fields.
an) Optional: Click the Zoom button to enter optional field

information for this transaction line.
.
When a miscellaneous charge is entered, only the Misc. Charge, Description,

Ext. Price and Comments/Instr. fields are accessible.
4) Optional: Click the Item/Tax button to display the Detail Tax Distribution dialog box.

This displays the tax information for the order detail line highlighted and will
allow you to override the tax for this line only.
5) Select the Customer tab to display the Customer Information page.

a) Ship Via Enter or select the ship via method for this document.
b) Tacking No. Optional: Enter the tacking number for this shipper.
c) FOB Point Optional: Enter the point at which the customer begins
paying freight charges.
d) Territory Optional: Enter the territory code that applies to this

order.
e) Customer From the drop-down list, select the customer discount

Type level:
Base
A
B
C
D
E
f) Price List Select the default price list used for this document.

g) Tax Group Accept or override the tax group used for this
document.
Once detail lines have been added to the

order, you cannot change this group.
h) Terms Code Accept or override the terms code for this document.
7) Select the Taxes tab to display the Tax Information page, if needed.
a) Make any necessary changes in the tax profile of this customer for this order only.
b) Click Calculate Tax to update the taxes for this document.
8) Optional: Select the Optional Fields tab to display the Optional Fields Information page.

9) Complete the Optional Fields page as explained in the following table.
If you do not have this feature available, contact your Certified Consultant for
more information.
a) Optional Field Enter or select the optional field to be used.
b) Optional Field The description of the optional field displays.

Description
c) Default Value Enter or select the default value for this optional field.
d) Value The description for the default value of this optional field
10 ) Optional: Select the Sales Split tab to display the Sales Split Information page.

a) Accept or override the Salesperson No. for this document.

b) The Salesperson Name displays as defined in Accounts Receivable.
c) Accept or override the Percent Split for each salesperson.
The total percentage must equal 100%.
11 ) Click Totals tab to display the Order Totals dialog box.
The following screen displays when an order is being posted, not an invoice.

12 ) Use the following table to complete this page:
a) Comment Optional: Enter a comment about this transaction, up

to 250 characters.
b) Number of Optional: Enter the number of labels needed.

Labels
c) Less Order Optional: Enter the discount percentage for this

Discount document.
d) Discount Optional: Accept or override the discount for the total

Amount of this document.
You can enter a discount on the total amount of a Quote,

Order, Shipment or Invoice.
13 ) Optional: Click the History button if you want to view the history of this customer.
14 ) Click the Post button to post the document.
The following confirmation message displays:

15 ) Click Yes to print the quote or No to close without printing.

Enter Orders Use the following procedure to enter an order.
2) Select the Order Entry icon.
The O/E Order Entry notebook displays.
a) Order No. Enter the order number to be used, or accept the

automatically.

c) Optional: Click the Zoom button or press F9 to view or

change the address of the customer for this order only.

d) Optional: Click the New button to open the A/R

Customers notebook.
.
e) Template Optional: Enter or select a template code to complete

f) PO No. Optional: Enter the customers purchase order number

for this document.
g) Order Date Accept or override the order date.

This date is used when aging the order on the Aged
Orders report.

h) Location Enter or select the location code of the warehouse that

will fill the order.
If a specific detail line is filled from another location,
you can change the location on that line.
i) Order Type From the drop-down list, select the type of order to be
entered:
Active
Future
Standing
Quote
j) From Select this check box to create an order from multiple

Multiple quotes.
Quotes
k) Calc. Tax Select this check box if you want to calculate tax for
this document.
l) On Hold Optional: Select this check box to mark this order on

hold.
m) Ship-To Optional: Enter or select the customers ship-to

n) Exp. Ship Accept or override the expected ship date.

Date
o) Description Optional: Enter a description of this transaction, up to

30 characters.
p) Reference Optional: Enter a reference of this transaction, up to

22 characters.
Detail Lines

item:
Item
Miscellaneous
c) Item No./ Enter or select the item number or miscellaneous

Misc. Charge charge for this detail line.



h) Exp. Ship Accept or override the expected ship date for this line
Date item.
i) Qty. Ordered Enter the quantity ordered of this item.
j) Order UOM Enter or accept the unit of measure for the item being
ordered.

UOM
of measure.

Approval
p) Qty. Shipped The quantity shipped displays, if applicable.
q) Qty. B/O Accept or enter the quantity that is backordered.

r) Unit Weight Accept or override the unit weight.
s) Extended Accept or override the extended weight.

Weight
t) Ext. Price Accept or override the extended price for this line item.
u) Discount % Enter the discount percentage for this detail line, if

needed.
v) Discount Accept or override the discount amount, if needed.

Amount
w) Discounted The discounted extended amount for this detail line


You can enter a discount on an individual Quote, Order,

x) Category Accept or override the category of this item.

y) Unit Cost Enter the unit cost of the item if the item uses the

item will be $0.

z) Costing UOM Accept or override the costing unit of measure if the

User-Specified.
aa)Serial Do not enter the serial numbers at this time because

Numbers we are only producing an order and most likely do not
ab)Comments/ Optional: Select Yes to enter comments or instructions

Instr. on the order.
ac)Ship Via Accept or override the ship via method for this detail
line.
You can enter a ship via method on an individual Quote, Order,

ad)Description The description of the ship via method displays.
ae)Tracking No. Optional: Enter the tracking number for the shipper.
af) Orig. Order This field displays the original amount ordered and
does not change as amounts are shipped.

ag)Shipped to This field displays the quantity shipped to date.

Date
down to prior shipments and/or invoices.
ah)Qty. Enter the quantity committed for this document.

Committed
You can commit quantities for an order.
ai) Completed This field represents whether the line item is

completed.
If the quantity shipped equals the quantity ordered,
this field changes to Yes automatically.
You can manually complete this field, but any
unshipped items will be recorded as a lost sale.
aj) Manuf. Item Optional: Enter the manufacturers item number for

ak)Customer Optional: Enter the customers item number for this

Item Number item.
al) Non-Stock Accept or override the non-stock clearing account if

Clearing needed.
Account




5) Optional: Select the Customer tab to display the Customer Information page.


order.

Type level:
Base
A, B, C, D, or E
document.


h) Terms Code Accept or override the terms code for this document.
7) Select the Taxes tab to display the Tax Information page.
d) Make any necessary changes in the tax profile of this customer for this order only.
e) Click Calculate Tax to update the taxes for this document.

more information.

Description


11 ) Optional: Click Totals tab to display the Order Totals dialog box.


to 250 characters.

Labels

Discount document.



15 ) Click Yes to print the order confirmation or No to close without printing.

Enter Use the following procedure to enter shipments in Order Entry.

Shipments
You can enter a shipment without an order and create an invoice from the
shipment notebook if you need to process an order in one step.
2) Select the Shipment Entry icon.
The O/E Shipment Entry notebook displays.
a) Shipment Enter the order number to be used, or accept the

No. default number that the system generates
automatically.


c) Optional: Click the Zoom button or press F9 to view or

change the address of the customer for this order only.
d) Order Enter or select the order number to be used for this

Number shipment.
e) From Select this check box to create a shipment from

Multiple multiple orders.
Orders
f) Calc. Tax Select this check box if you want to calculate tax for
this document.
g) Template Optional: Enter or select a template code to complete

h) Location Enter or select the location code of the warehouse that

will fill the order.
If a specific detail line is filled from another location,
you can change the location on that line.

i) Shipment Accept or override the shipment date.

Date
j) Year/Period Accept or override the year and period for this

transaction.
k) Exp. Ship Accept or override the expected ship date.

Date
l) Ship-To Optional: Enter or select the customers ship-to

m) PO No. Optional: Enter the customers purchase order number

for this document.
n) Description Optional: Enter a description of this transaction, up to

30 characters.
o) Reference Optional: Enter a reference of this transaction, up to

22 characters.
Detail Lines

item:
Item
Miscellaneous



h) Qty. Shipped Enter the quantity shipped for this detail line.
i) Qty. B/O Accept or enter the quantity that is backordered.


j) Qty. On The quantity on order for this item displays.

Order (Order
UOM)
k) Shipped to The quantity shipped to date for this detail line

Date (Order displays.
UOM)
l) Qty. The quantity committed to this shipment displays.

Committed
(Order UOM)
m) Shipment Accept or override the shipment unit of measure.

UOM
n) Shipment Accept or override the shipment

Weight UOM
o) Price By The method by which this unit is priced displays.
p) Completes Accept or override the option of whether this detail line

Order completes this order.
q) Pricing UOM This field only displays the corresponding price of the
r) Unit Price Accept or override the item price for the specified unit
of measure.
s) Price If a price approval is required, this field is set to Yes.

Approval
t) Exp. Ship Accept or override the expected ship date for this line
Date item.
u) Unit Weight Accept or override the unit weight.
v) Extended Accept or override the extended weight.

Weight
w) Ext. Price Accept or override the extended price for this line item.
x) Discount % Enter the discount percentage for this detail line, if

needed.
y) Discount Accept or override the discount amount, if needed.

Amount
z) Discounted The discounted extended amount for this detail line



aa)Category Accept or override the category of this item.

ab)Unit Cost Enter the unit cost of the item if the item uses the

item will be $0.

ac)Costing UOM Accept or override the costing unit of measure if the

User-Specified.
ad)Serial Do not enter the serial numbers at this time because

ae)Comments/ Select Yes to enter comments or instructions on the

Instr. order.

af) Ship Via Accept or override the ship via method for this detail
line.

ag)Description The description of the ship via method displays.
ah)Tracking No. Optional: Enter the tracking number for the shipper.
ai) Manuf. Item Optional: Enter the manufacturers item number for

aj) Customer Optional: Enter the customers item number for this
Item Number item.
ak)Non-Stock Accept or override the non-stock clearing account if

Clearing needed.
Account
al) Order No. The order number from which this detail line originated
displays.

down to the original order.



.


5) Optional: Click the Ship All button to ship all available quantities on this shipment.

order.

Type level:
Base
A, B, C, D, or E

document.

h) Terms Accept or override the terms code for this document.

10 ) Complete the Optional Fields page as explained in the following table.
more information.

Description




to 250 characters.

Labels

Discount document.


e) Create Select this check box to create an invoice for this

Invoice shipment at this time.
f) Invoice Accept the invoice number the system assigns, or

Number override it if necessary.
This field only displays if Create Invoice was selected.

If you create an invoice at this point, the invoice date will

default to the Sage Accpac login date, not the date of the
shipment.
16 ) Click Yes to print the picking slip or No to close without printing.

Enter Invoices Use the following procedure to produce invoices for orders that have already been
entered.
2) Select the Invoice Entry icon.
The O/E Invoice Entry notebook displays.
a) Invoice No. Enter the document number to be used, or accept the

automatically.

c) Click the Zoom button or press F9 to view or change

the address of the customer for this order only.

d) Shipment Enter or select the shipment number for this invoice.

Number
e) Invoice Date Accept or override the invoice date.
f) PO No. The Purchase Order number displays.
g) Year/Period Accept or override the year and period for this

transaction.
h) Location Enter or select the location code for this invoice.
i) Ship-To Optional: Enter or select the customers ship-to

j) Description Optional: Enter a description of this transaction, up to

30 characters.
k) Reference Optional: Enter a reference of this transaction, up to

22 characters.
Detail Lines

item:
Item
Miscellaneous




h) Ship Date The ship date for this detail displays.
i) Qty. Invoiced Enter the quantity invoiced of this item.
j) Invoiced Enter or accept the unit of measure for the item being
UOM invoiced.
k) Invoice Enter or accept the invoice weight unit of measure.

Weight UOM
invoiced unit of measure.
of measure.

Approval
p) Qty. On The quantity on order displays.

Order (Order
UOM)
q) Shipped to The quantity shipped to date for this detail line

Date (Order displays.
UOM)
r) Qty. The quantity committed to this shipment displays.

Committed
(Order UOM)
s) Qty. B/O The quantity backordered displays.
t) Unit Weight Accept or override the unit weight.
u) Extended Accept or override the extended weight.

Weight
v) Ext. Price Accept or override the extended price for this line item.

w) Discount % Enter the discount percentage for this detail line, if

needed.
x) Discount Accept or override the discount amount, if needed.

Amount
y) Discounted The discounted extended amount for this detail line


z) Category Accept or override the category of this item.

aa)Unit Cost Enter the unit cost of the item if the item uses the

item will be $0.

ab)Costing Accept or override the costing unit of measure if the

UOM item being entered is defined with a costing method of
User-Specified.
ac)Serial Do not enter the serial numbers at this time because

ad)Comments/ Select Yes to enter comments or instructions on the

Instr. order.

ae)Ship Via Accept or override the ship via method for this detail
line.

af) Description The description of the ship via method displays.
ag)Tracking No. Optional: Enter the tracking number for the shipper.
ah)Manuf. Item Optional: Enter the manufacturers item number for


ai) Customer Optional: Enter the customers item number for this
Item Number item.
aj) Discountable Accept or override whether this detail line is

discountable.
ak)Non-Stock Accept or override the non-stock clearing account if

Clearing needed.
Account
al) Shipment The shipment number displays for this detail line.
No.
down to the original document.

am)Order No. The order number displays for this detail line.

an)Optional Select Yes to enable optional fields for this transaction

ao) Optional: Click the Zoom button to enter optional field

.




order.

Type level:
Base
A, B, C, D, or E
document.

h) Terms Accept or override the terms code for this document.
i) Due Date Accept or override the due date for this document.
j) Discount Accept or override the discount date for this document.

Date
k) Discount % Accept or override the discount percentage for this

document.
l) Discount Accept or override the discount amount.

Amount


more information.

Description




to 250 characters.
b) Discount Select this check box to discount miscellaneous

Misc. charges.
Charges
c) Less Inv. Optional: Enter the discount percentage for this

Discount document.


e) Number of Optional: Enter the number of labels needed.

Labels

15 ) Click Close to close the O/E Order notebook.

Enter Credit Use the following procedure to process returns or credit notes.
Notes or Debit
Notes You should run Day End Processing prior to entering a credit note or debit
note against an invoice in order to maintain proper costing.
1) From the Order Entry window, select the O/E Transactions icon
2) Select the Credit/Debit Note Entry icon.
The O/E Return/Credit Note Entry notebook displays.
a) Document Accept or override the document number for this debit/

Number credit note.

b) Document From the drop-down list, select the document type

Type from the following:
Credit Note
Debit Note
c) Customer Enter or select the number of the customer for this

Number document.
d) Optional: Click the Zoom button or press F9 to view or

change the address of the customer for this document
only.
e) Optional: Click the New button to open the A/R

Customers notebook.
f) Invoice Enter or select the invoice number to which this

Number document applies.

g) PO Number The customers original purchase order number

displays.
h) Template Optional: Enter or select a template code to complete

i) Actual Accept or override the actual return date.

Return Date
j) Credit/Debit Accept or override the date of the document.

Note Date
k) Year/Period Accept or override the year and period for this

document.
l) Location Enter or select the location code of the warehouse for

this document.
If a specific detail line is from another location, you can
change the location on that line.
m) Description Optional: Enter a description of this transaction, up to

30 characters.
n) Reference Optional: Enter a reference of this transaction, up to

22 characters.
Detail Lines


item:
Item
Miscellaneous
c) Credit Type From the drop-down list, select the type of credit:
Items Returned to Inventory
Damaged Items
Price Adjustment
See page 4-2 for more information about

the different credit types.
d) Item No./ Enter or select the item number or miscellaneous

Misc. Charge charge of the item returned.
e) Kit/BOM Accept or override the kit or BOM number.
f) Description Accept or override the default description for this item/

g) Price List Accept or override the price list for this item.
h) Location Accept or override the location of the warehouse from

i) Quantity Enter the quantity for this item.
j) Order UOM Enter or accept the unit of measure for the item.

UOM
n) Price/Adj. Enter the price or adjustment for this document.

Approval
p) Ship Date The ship date for this detail line displays.
q) Qty. on Order The quantity ordered for this item displays.
r) Qty. Shipped The quantity shipped displays.
s) Qty. B/O The quantity back ordered displays.
t) Unit Weight Accept or override the unit weight.

u) Extended Accept or override the extended weight.

Weight
v) Ext. Amount The extended amount for this detail line displays.
w) Discount % The discount percentage displays
x) Discount The discount amount displays.

Amount
y) Discounted The discounted extended amount displays.

Ext. Amt.
z) Ext. Weight This field displays the calculated weight as defined in

the setup of the item.
aa)Category Accept or override the category of this item.

ab)Unit Cost Enter the unit cost of the item if the item uses the

item will be $0.

ac)Costing UOM Accept or override the costing unit of measure if the

User-Specified.
ad)Serial Do not enter the serial numbers at this time because

ae)Comments/ Select Yes to enter comments or instructions on the

Instr. order.


af) Ship Via The ship via method for this detail line displays.
ag)Description The description of the ship via method displays.
ah)Tracking No. The tracking number for this detail displays.
ai) Manuf. Item The manufacturers item number for this detail line
No. displays.
aj) Customer The customers item number displays.

Item No.
ak)Non-Stk. Clr. The non-stock clearing account displays.

Acct.
al) Optional Select Yes to enable optional fields for this transaction
am) Optional: Click the Zoom button to enter optional field

4) Click the Item/Tax button to display the Detail Tax Distribution dialog box.

5) Select the Customer tab to display the Customer Information page.

a) Ship Via Accept or override the ship via method for this
document.
b) Tracking No. Accept or override the tracking number for this

document.
c) Territory Optional: Enter the territory code that applies to this

document.
d) Customer From the drop-down list, select the customer discount

Type level:
Base
A, B, C, D, or E
e) Price List Select the default price list used for this document.
f) Tax Group Accept or override the tax group used for this
document.


d) Make any necessary changes in the tax profile of this customer for this invoice only.
8) Select the Optional Fields tab to display the Optional Fields Information page.

more information.

Description
10 ) Select the Sales Split tab to display the Sales Split Information page.


11 ) Click Totals tab to display the Order Totals dialog box.


to 250 characters.
b) Discount Select this check box to discount miscellaneous

Misc. charges.
Charges
c) Less Optional: Enter the discount percentage for this

Discount document.



d) Click Yes to print the order or click No if you do not want to print the order at this
time.
14 ) Click Close.

Copy Orders Use the following procedure to copy orders.
New to version 5.4, you can now copy orders from one customer to another
customer.
1) From the Order Entry window, select the O/E Transactions icon
2) Select the Copy Orders icon.
The O/E Copy Orders notebook displays.
a) From Enter or select the customer number from which you

Customer are copying this order.
Number

b) To Customer Enter or select the customer to which you want to copy

Number this order.
c) From Order Enter or select the order number range from which you
Number/To want to copy.
d) Tax Group Accept or override the tax group for this order.
Copy Orders
e) Order Accept the system generated order number, or

Number override if needed.
f) Order Date Accept or override the date of this order.
g) On Hold Optional: Select this check box if you need to put this
order on hold.
h) Order Type From the drop-down list, select the order type from the
following:
Active
Future
Standing
Blanket
i) Description Optional: Enter a description of this transaction, up to

30 characters.
j) Reference Optional: Enter a reference of this transaction, up to

22 characters.
Copy Orders: Detail Lines
The detail lines will populate based on the orders you selected
to copy. You may modify any of the information as needed.

b) Copy Detail Select Yes to copy this detail line, or No to not copy
this detail line.
c) Type The type of line, item or miscellaneous, displays.
d) Item No./ The item number or miscellaneous charge displays.

Misc. Charge
e) Kit/BOM The kit or BOM number displays.
f) Description Accept or override the default description for this item/

g) Price List Accept or override the price list for this item.

h) Location Accept or override the location of the warehouse from

i) Exp. Ship Accept or override the expected date of shipment.

Date
j) Qty. Ordered Accept or override the quantity for this detail line.
k) Order UOM Accept or override the order unit of measure.
l) Order Weight Enter or accept the order weight unit of measure.

UOM
m) Price By The method by which this unit is priced displays.
n) Pricing UOM This field only displays the corresponding price of the
o) Unit Price Accept or override the unit price for this detail line.
p) Price If a price approval is required, this field is set to Yes.

Approval
q) Unit Cost Enter the unit cost of the item if the item uses the

item will be $0.

r) Costing UOM Accept or override the costing unit of measure if the

User-Specified.
s) Ext. Price The extended amount for this detail line displays.
t) Optional Select Yes to enable optional fields for this transaction

u) Optional: Click the Zoom button to enter optional field

4) Select the Optional Fields tab to display the Optional Fields Information page.

more information.
6) Enter the default values for any optional fields displayed in the Optional Fields box.

Description
7) Click the Create button to create the order.
8) Click Close.

5
Periodic Processing
Introduction
This chapter guides you through year end processing for Order
Entry, describing how to use this modules Clear History
function.
51
Periodic Processing CA - PLUS INC.
Procedure Detail
Clearing Use the following procedure to clear history in Order Entry.

History
1) From the Order Entry window, select the O/E Periodic Processing icon.
2) Select the Clear History icon.
The O/E Clear History dialog box displays.
Clear
a) Transaction Select this check box to clear transactions including:

History
Completed Orders
Invoices
Credit Notes
b) Through Enter the date through which history is to be cleared.

This field only displays if Clear Transaction History is
selected.
c) Sales History Select this check box to clear sales history through a
specified year and period.

CA - PLUS INC. Periodic Processing
d) Through Enter or select the year and period to clear sales

Year/Period history through.
This field only displays if Clear Sales History is
selected.
e) Select By From the drop-down list, select how you want sales
history to be cleared by:
Customer Number
Item Number
selected.
f) From/To Enter the range you want to clear sales history

through.
selected.
g) Sales Select this check box if you want to clear sales

Statistics statistics including:
Sales Totals
Associated High and Low Values
h) Through Enter or select the year and period to clear history

Year/Period through.
This field only displays if Clear Sales Statistics is
selected.
i) Salesperson Select this check box to clear salespersons

Commis- commissions.
sions
j) From/To Enter the range that you want to clear salesperson

commissions through.
This field only displays if Clear Salesperson
Commissions is selected.
k) Printed Select this check box to clear posting journals for

Posting invoices and/or credit notes.
Journals
l) Through Day Enter the day end number to clear the posting journals
End Number through.
m) Invoices/ Select the check boxes to clear invoice posting

Credit Notes journals and/or credit note posting journals.
4) Click Process to proceed with clearing Order Entry history.

Periodic Processing CA - PLUS INC.
Create General Use the following procedure to create a General Ledger batch of Order Entry transactions.
Ledger Batch
1) From the Order Entry window, select the Periodic Processing icon.
2) Select the Create G/L Batch icon.
The O/E Create G/L Batch dialog box displays.
3) Enter the Day End Processing number to create a General Ledger batch through in the
Create G/L Batch Through Day End Number field.
4) Select the check box to Post A/R Batches, if needed.
5) Click Process.
6) Click Close.

6
Reports
Introduction
This chapter demonstrates how to print Order Entrys reports
so that you can verify your systems setup, produce the
necessary paperwork for your orders, and maintain an audit
trail of order transactions.
following tasks:
Print O/E Setup Reports
Print O/E Forms
Print O/E Analysis Reports
61
Reports CA - PLUS INC.
Procedure Detail
Print Setup Use the following procedure to print Order Entry setup reports.
Reports For each of the following reports, select the O/E Reports icon from the Order Entry
window.
1) Select the Options icon.
The O/E Options Report dialog box displays.
a) Click Print.
b) Click Close.
2) Select the Templates icon.
The O/E Templates Report dialog box displays.
a) Enter the beginning print range in the From Template Code field.
b) Enter the ending print range in the To Template Code field.
c) Click Print.
d) Click Close.
3) Select the Miscellaneous Charges icon.

CA - PLUS INC. Reports
The O/E Miscellaneous Charges Report dialog box displays.
a) Enter the beginning print range in the From Miscellaneous Charge field.
b) Enter the ending print range in the To Miscellaneous Charge field.
c) Select the check box to Include Optional Fields, if needed.
d) Click Print.
e) Click Close.
4) Select the Ship-Via Codes icon.
The O/E Ship-Via Codes Report dialog box displays.
a) Enter the beginning print range in the From Ship-Via Code field.
b) Enter the ending print range in the To Ship-Via Code field.
c) Click Print.
d) Click Close.
5) Select the Salesperson Commission Rates icon.

The O/E Salesperson Commission Rates Report dialog box displays.
a) Enter the beginning print range in the From Salesperson field.

b) Enter the ending print range in the To Salesperson field.
c) Click Print.
d) Click Close.
6) Select the Salesperson Commissions icon.
The O/E Salesperson Commission Report dialog box displays.
a) From the drop-down list, select to Print in:

Detail
Summary
b) From the drop-down list, Select By:
Date
Fiscal Year/Period
c) Enter the Date range or the Fiscal Period/Year range depending on your selection
in the previous field.
d) Enter the print range in the From/To Salesperson fields.
e) Click Print.
f) Click Close.
7) Select the E-mail Messages icon.
The O/E E-mail Messages Report dialog box displays.

a) Click Print.
b) Click Close.
The O/E Optional Fields Report dialog box displays.
a) Optional: Click the Show Settings check box, if needed.

b) Click Print.
c) Click Close.
9) Select the G/L Integration icon.
The O/E G/L Integration Report dialog box displays.
a) Click Print.
b) Click Close.

Print Forms Use the following procedure to print Order Entry forms.
For each of the following reports, select the O/E Forms icon from the Order Entry window.
1) Select the Order Confirmations icon.
The O/E Order Confirmations dialog box displays.
a) Select the specification report to be used in Use Confirmation field.

b) Enter the print range in the From/To Order Number field.
c) From the drop-down list, select the Delivery Method from the following:
Print Destination
Customer
d) Select the check box to Include Confirmations Already Printed if you want to
reprint confirmations.
e) Select the check box to Require Shipping Labels, if needed.
f) Select the check box to Use Custom Form, if needed.
g) Select the check box to Print Kit Component Items, if needed.
h) Select the check box to Print Bills of Material Component Items, if needed.
i) Select the check box to Print On Hold Orders, if needed.
j) Click Print.
k) Click Close.
2) Select the Quotes icon.

The O/E Quotes dialog box displays.
a) Select the specification report to be used in the Use Quotes field.

b) Enter the print range in the From/To Order Number field.
Print Destination
Customer
d) Select the check box to Include Quotes Already Printed if you want to reprint
quotes.
e) Select the check box to Use Custom Form, if needed.
f) Select the check box to Print Kit Component Items, if needed.
g) Select the check box to Print Bills of Material Component Items, if needed.
h) Click Print.
i) Click Close.
3) Select the Picking Slips icon.
The O/E Picking Slips dialog box displays.

a) Select the specification report to be used in the Use Slip field.

b) From the drop-down list, Select By:
Order Number
Shipment Number
c) From the drop-down list, select how to Sort by:
Picking Sequence
Item Number
Line Number
d) Enter the print range in the From/To Order/Shipment Number field.
e) Enter the print range in the From/To Order/Shipment Header Location field.
f) Select the check box to Include Picking Slips Already Printed if you want to
reprint picking slips.
g) Select the check box to Require Shipping Labels, if needed.
h) Select the check box to Print Kit Component Items, if needed.
i) Select the check box to Print Bills of Material Component Items, if needed.
j) Click Print.
k) Click Close.
4) Select the Shipping Labels icon.
The O/E Shipping Labels dialog box displays.

a) Select the specification report to be used in the Use Label field.

b) From the drop-down list, Select either:
Invoice Number
Order Number
c) Enter the print range in the From/To fields.
d) Select the check box to Include Labels Already Printed if you want to reprint
labels.
e) Select the check box to Print Only Labels Marked As Required if needed.
f) Click Print.
g) Click Close.
5) Select the Invoices icon.
The O/E Invoices dialog box displays.
a) Select the specification report to be used in the Use Invoices field.

b) Enter the print range in the From/To Invoice field.

Print Destination
Customer
d) Select the check box to Include Invoices Already Printed if you want to reprint
invoices.
e) Select the check box to Require Shipping Labels if needed.
f) Select the check box to Include Backordered Items if needed.
g) Select the check box to Use Custom Form, if needed.
h) Select the check box to Print Kit Component Items, if needed.
i) Select the check box to Print Bills of Material Component Items, if needed.
j) Click Print.
k) Click Close.
6) Select the Credit/Debit Notes icon.
The O/E Credit/Debit Notes dialog box displays.
a) From the drop-down list, select the Document Type from the following:
Credit Note
Debit Note
b) Select the specification report to be used in the Use Credit/Debit Note field.
c) Enter the print range in the From/To Credit/Debit Note Number field.
d) From the drop-down list, select the Delivery Method from the following:
Print Destination
Customer
e) Select the check box to Include Credit Notes Already Printed if you want to
reprint credit notes.
f) Select the check box to Use Custom Form, if needed.
g) Select the check box to Print Kit Component Items, if needed.

h) Select the check box to Print Bills of Material Component Items, if needed.
i) Click Print.
j) Click Close.

Print Use the following procedure to print processing reports to document your Order Entry
Analysis audit trail.
Reports For each of the following reports, select the O/E Reports icon from the Order Entry
window.
1) Select the Transaction List icon.
The O/E Transaction List Report dialog box displays. This is a dynamic report. Therefore,
all options may not be presented in this procedure.
a) From the drop-down list, select to Print from the following:

Orders
Invoices
Credit Notes
b) From the drop-down list, select the Report Type:
Detail
Summary
c) From the drop-down list, select the primary field to Sort by:
Order Number
Customer Number
d) Enter the print range for the primary sort selection in the From/To fields.
e) Enter the print range for the secondary sort selection in the From/To fields.

f) Select the appropriate check boxes to Include:

Order Information
Order Details
Addresses
Salespersons
Prepayments
Optional Fields
g) Select the appropriate check boxes of Order Types to print:
Active
Future
Standing
Quote
h) Select the appropriate check boxes of Statuses to print:
Posted
Confirmation Printed
Picking Slip Printed
Never Shipped
Partially Shipped
Completed
On Hold
i) Select the appropriate check boxes of Sources to print:
Entered
Internet
j) Click Print.
k) Click Close.
2) Select the Order Action icon.
The O/E Order Action Report dialog box displays.

a) From the drop-down list, select the Report Type of:

Detail
Summary.
b) From the drop-down list, select how to Sort by:
Order Number
Customer Number
Primary Salesperson
c) Enter the print range of the previous selection in the From/To fields.
d) Enter the shipping date in the From Ship Date/To fields.
e) From the drop-down list, select the Order Source to print:
All Sources
Entered
Internet
f) From the drop-down list, select the Order Type to print:
All Orders
Orders Never Invoiced
Orders Partially Invoiced
Orders Never or Partially Invoiced
Orders on Hold
g) From the drop-down list, select the Print Status of orders to print:
All Statuses
Entered (Nothing Printed)
Confirmation Printed
Picking Slip Printed
Internet (Nothing Printed)
h) From the drop-down list, select the Item Status of orders to print:
Completed with No Shipments
Incomplete Orders
Some Items Available for Shipment
All Items Available for Shipment
Items Out of Stock
i) Click Print.
j) Click Close.
3) Select the Aged Orders icon.
The O/E Aged Orders Report dialog box displays.

a) Enter the date for the report to be Aged as of.

b) Enter reports Cutoff Date.
Order Number
Customer Number
d) Enter the print range in the From Order Number/To fields.
e) Enter the print range in the From Customer Number/To fields.
f) Enter the appropriate aging range in the Use Aging Period fields for the 1st, 2nd
and 3rd aging periods.
g) Select whether to Include Extra Information on this report:
Invoices
Contact/Phone
Space for Comments
h) Click Print.
i) Click Close.
4) Select the Posting Journals icon.
The O/E Posting Journals Report dialog box displays.

a) Use an option button to Select Posting Journal:

Shipments
Invoices
Credit/Debit Notes
b) Enter the print range in the From Day End Number/To Day End Number fields.
Day End Number
Transaction Date
Customer Number
Shipment Number
d) Select the check box to Include Sales Splits, if needed.
e) Select the check box to Include Tax Summary, if needed.
f) Select the check box to Reprint Previously Printed Journals, if needed.
g) Select the check box to Include Optional Fields, if needed.
h) Click Print.
i) Click Close.
5) Select the Sales History icon.
The O/E Sales History Report dialog box displays.

a) From the drop-down list, select the Report Type from the following:
Detail
Summary.
b) Select the print range in the From/To Year/Period fields.
Customer Number
Item Number
Primary Salesperson
d) Select to print the report From Customer/To Customer.
e) Select to print the report From Item/To Item.
f) Click Print.
g) Click Close.
6) Select the Sales Statistics icon.
The O/E Sales Statistics Report dialog box displays.
a) Select the print range in the From/To Year/Period fields.

b) Click Print.
c) Click Close.
7) Select the G/L Transactions icon.

The O/E Sales Statistics Report dialog box displays.
a) Accept or override the posting sequence in the Through Posting Sequence field.
b) From the drop-down list, select the Report Format from the following:
Detail
Summary
c) From the drop-down list, select to Sort By the following:
Account
Year/Period
d) Click Print.
e) Click Close.

7
Inquiries
Introduction
This chapter shows you how to inquire on Order Entry
information so that you can monitor your companys order
activity.
following tasks:
Inquire on Invoices
Inquire on Credit Notes
Inquire on Current Orders
Inquire on Sales History
Inquire on Sales Statistics
Inquire on Salespersons
71
Inquiries CA - PLUS INC.
Procedure Detail
Current Use the following procedure to inquire on current orders. Since this function is for inquiry
Orders only you cannot change any information.
Inquiry
1) From the Order Entry window, select the O/E Statistics and Inquiries icon.
2) Select the Current Orders Inquiry icon.
The O/E Current Orders Inquiry notebook displays.
a) Customer Enter or select the customer number for this inquiry.

Number
b) From Order Accept or override the order number range for this
Number/To inquiry.
c) From Order Accept or override the order date for this inquiry.
Date/ To
d) From Accept or override the expected ship date for this

Expected inquiry.
Ship Date/To

CA - PLUS INC. Inquiries
e) Order Type From the drop-down list, select the appropriate order
type for this inquiry from the following:
All
Active
Future
Standing
Quote
f) Status From the drop-down list select the appropriate status

you want to display from the following:
All
Posted
Quote/Confirmation Printed
Picking
4) Select the Details button to display the originating document.
5) Click Close to return to the O/E Current Orders Inquiry dialog box.

Sales History Use the following procedure to display sales history information.
Inquiry
2) Select the Sales History icon.
The O/E Sales History dialog box displays.
3) From the drop-down list, choose to Select By either:
Customer Number
Item Number
4) Accept or select the Customer Number/Item Number.
5) The following fields display in this dialog box:
Customer Number or Item Number

Customer Name or Item Description
Year
Period
Quantity Sold
Sales Count
Sales Amount
Cost of Sales
Return Count
Return Amount
Margin Percent

6) Click the Details... button to display details of the highlighted transaction.
7) The following fields display in this dialog box:
Year
Period
Trans. Date
Day End Number
Entry Number
Trans. Number
Trans. Type
Order Date
Order No.
Ship Date
Salesperson
Territory
Location
Category
Qty. Sold
Sales Amt.
Cost of Sales
Return Amount
8) Click Close to return to the O/E Sales History Detail window.
9) Click Close.

Sales Use the following procedure to view sales statistics.

Statistics
Inquiry
2) Select the Sales Statistics icon.
The O/E Sales Statistics notebook displays.
3) Enter or select the Year and Period for which you want to see statistics.
4) The following statistics display on the Sales Information page:
Number of Orders
Net Quantity Sold
Net Sales Amount
Net Invoice Amount
Cost of Sale
Total Sales Lost
Average Sales Lost
Margin Percent
Number of Invoices and Credit Notes
Average Invoices and Credit Notes
Largest Invoice and Credit Note
Cust. with the Largest Invoice and Credit Notes
Smallest Invoice and Credit Note

Cust. with the Smallest Invoice and Credit Note
5) Click Close.

Salesperson Use the following procedure to view information about salespersons.

Inquiry
2) Select the Salesperson Inquiry icon.
The O/E Salesperson Inquiry dialog box displays.
3) Enter the Primary Salesperson Number.
4) Enter the From/To Year and From/To Period for this inquiry.
5) Enter or select the Customer Number.
6) From the drop-down list, select the Document Type:
Invoice
Credit Note
7) The following information displays:
Year/Period
Doc. Date
Doc. Number
Doc. Type

Order Date
Order Number
Purchase Order Number
Ship Date
Document Amount
8) Click Details to print the original document to preview.
9) Click Close to return to the O/E Salesperson Inquiry dialog box.
10 ) Click Close when finished.


8
Customizing Sage Accpac
Introduction
This chapter shows you how to customize your Sage Accpac
desktop and environment, adapting it to your particular needs.
This will allow you to navigate through Sage Accpac more
easily and to work more productively in the system.
following tasks:
Create a custom folder
Add a variety of items to a custom folder, including
Sage Accpac icons
Macros
Icons for other Windows programs
Customize icons
Change Sage Accpacs user preferences
Adapt Sage Accpacs data columns to suit your needs
In addition, you will also be able to answer the following
question after completing this chapter:
What are macros and how can I use them in Sage Accpac?
81
Customizing Sage Accpac CA - PLUS INC.
Concepts
Macros A macro is a set of commands that automatically performs either a task or a series of
tasks. Macros are usually set up to perform repetitive and frequently needed tasks. The
following list provides examples of tasks for which macros would be useful:
Importing or exporting transaction data and information, such as to a spreadsheet or
from third-party applications
Printing a series of reports at the end of a financial period

CA - PLUS INC. Customizing Sage Accpac
Procedure Detail
Use the following procedures to customize the Sage Accpac desktop, making it easier to
access the functions you use most frequently.
Custom Folders
Create a Use the following procedure to create a group, associating the icons you use most
Folder frequently.
1) Select New, Folder from the Object menu on the company desktop.
2) Enter the Title for your folder.
This description will display as the folders title, identifying your custom folder on
the company desktop.
If you name a folder Startup, the functions within that group will automati-
cally start as you sign on to any company.
3) Optional: If you want to identify your group with a specialized icon, click Change Icon.
This allows you to choose from the entire range of Sage Accpac icons as well as any
others to which you have access (via the Browse button on the Change Icon dialog box).
4) Optional: Select the check box for All Users if you want to set up this folder for all users of
this company.

5) Click OK when you have completed this task.
You now have a folder as shown below:
6) Use the following procedure to populate your group, copying icons from other groups and
windows.
Highlight the icon you want to place in your group.

Select Copy from the Object menu (or Ctrl + C) on the company desktop.
Open the folder in which you want to copy your icon.
Select Paste from the Object menu (or Ctrl + V) on the company desktop.
7) Repeat this process until your group contains all of the icons you will use frequently.

Add a Macro Use the following procedure to add a macro to a custom folder, creating a shortcut for a
to a Group macro that has already been created.
1) Select the folder to which you want to add the macro.
2) Select New, Macro from the Object menu on the company desktop.
The Macro dialog box displays.
3) Select Macro to create a shortcut to a macro.
The Macro dialog box displays.

.
4) Enter the Title of the macro.
5) Optional: If you want to identify the macro with a specialized icon, click Change Icon.
This allows you to choose from the entire range of Sage Accpac icons as well as
any others to which you have access (via the Browse button on the Change Icon
dialog box).
6) Optional: Select the check box for All Users if you want to add this macro for all users of
this company.

7) Click Next to continue.
The following Macro dialog box displays.

.
8) Enter the Macro path and name of the file that contains the macro.
9) If you do not know the file path for the macro, click Browse to find it.
10 ) Optional: Select the check box to Display on Web Desktop, if needed.
11 ) Optional: Enter the Macro URL, if needed.
12 ) Click Finish to add this macro.
The following screen displays.

.

Add Reports Use the following procedure to add Reports to a group as icons. You can add icons for
to a Folder both standard and custom reports.
1) Select the Folder to which you want to add the report.
2) Select New, Report from the Object menu on the company desktop.
The Report dialog box displays.

.
3) Enter the Title of the report.
4) This description will identify the report in the custom group window.
5) Optional: If you want to identify the report with a specialized icon, click Change Icon.
dialog box).
6) Optional: Select the check box for All Users if you want to add this report to all users for
this company.
7) Click Next to view the following Report dialog box:

8) Enter the Report path and name of the file that contains the report.
If you do not know the path, select Browse to locate it.
9) Click Finish to add this report.
The following screen displays.

Add Programs Use the following procedure to add shortcuts for other Windows programs to your folder.
to a Folder For example, if you use a spreadsheet or word processing program frequently, adding a
shortcut to your folder will make accessing it much easier.
1) Select the folder to which you want to add the program.
2) Select New, Program from the Object menu on the company desktop.
The Program dialog box displays.

.
3) Enter the Title of the program.
This description will identify the program in the custom group window.
4) Optional: If you want to identify the program with a specialized icon, click Change Icon.
dialog box).
5) Optional: Select the check box for All Users if you want to add this program to all users of
this company.

6) Click Next to view the following Program dialog box:

.
7) Enter the Command Line for the program: the filename, path, and file extension.
If you do not know the proper command line, click Browse function to find it.
8) Optional: Enter the Argument.
9) Optional: Enter the name of the Working Directory for this program, where its program
files will reside and where new files will be placed.
10 ) Click Finish to add this program.
The following window displays

Other Customization Features
Customize Use the following procedure to modify existing icons, altering their setting, names, or
Icons images.
1) Highlight the icon you want to modify.
2) Select Properties from the Object menu (or Alt + Enter) on the company desktop.
The icon Properties dialog box displays.

.
3) To change the name of the icon, enter a new name in the Description field.
4) To change the icon itself, use the following procedure.
a) Click Change Icon.

The Change Icon dialog box displays.
.
b) Select an icon from the file displayed, or click Browse to choose an icon from
another file.

c) Click OK to accept the selected icon, or select Cancel to abandon your changes
and exit the dialog box.
5) To change this icons settings, select (or clear) the check boxes described in the following
table:
Start Multiple Copies Allows you to open the item in more than one
window in a single work session
Enabling this function can save a great deal of time during

data entry.
Start Finder First Allows you to set the Finder to display your
choices automatically
All Users Allows you to apply these settings to all users.
6) Select OK to save these changes, or click Cancel to abandon these changes and exit the
dialog box.
You can undo the changes made to your Sage Accpac desktop by selecting
the Restore Defaults option from the Object menu.

Change User Use the following procedure to adapt Sage Accpacs user preferences better to suit your
Preferences needs.
1) Select Preferences from the View menu on the company desktop.
The Preferences dialog box displays.

.
2) Select (or clear) the five check boxes in this dialog box, depending on your preferences.
The following table explains what features are enabled if these check boxes are selected.
Confirm on Print Allows you to view and change default settings before you
print, including the printer destination, print options, and print
file directory.
3) Click Save to save these preferences, or click Cancel to abandon your changes and exit
the dialog box.
You can undo the changes made to your Sage Accpac desktop by selecting
the Restore Defaults option from the Object menu.

Adapt Data Another way to improve your efficiency and data entry speed is to utilize the flexibility of
Columns Sage Accpacs data columns. You can move data columns, change their width, hide some
of them, or split the window displaying columns to view more fields at once.
The following table explains how to adapt data columns to better suit your needs.
a) Change Place the cursor at the right side of the column heading of
Column Width the column you want to change. The arrow changes to a
cross pointer.
.
Left click with the mouse and drag the column border to
either the right (for a wider column) or the left (for a
narrower column).
Release the mouse button when you reach the desired
width.
This only changes your view of the column. It does not alter the
number of characters in that field.
b) Move a Place the cursor over the column heading.

Column

Click and drag the column to the desired position. Release

the mouse button to place it in this position.
c) Hide a Column Place the cursor on the column heading and right click.
Select the option to hide the column.
.

d) Restore Right click on one of the column headings.

Defaults Select Restore Defaults
.
e) Auto Clear From within a processing form, select the Settings menu
then Auto Clear.
Prepares for a new entry and clears any text you have
entered into the active window when you click Save, Add,
or Delete.
.

A
Appendix: Sage Accpac Tools
and Shortcuts
Introduction
This appendix provides several ways to make your use of Sage
Accpac ERP both easier and more efficient. For example, it
illustrates how to use two of Sage Accpacs tools, the
Calculator and the Finder.
In addition, tables provide the following shortcuts:
Shortcuts for Processing Forms
Shortcuts for Navigating Notebooks
Shortcuts for Processing Records
A1
Appendix: Sage Accpac Tools and Shortcuts CA - PLUS INC.
Using the Toolbar

Sage Accpac ERP has a new toolbar function unique to version 5.X.
The following table illustrates the functions the you can perform with the toolbar and the
icons you can use to perform them.
Button Function
Open
Page Setup
Cut
Copy
Paste
Delete
Properties
Up One Level
Large (Icons)
Small (Icons)
A2 Sage Accpac Order Entry 5.4

CA - PLUS INC. Appendix: Sage Accpac Tools and Shortcuts
Button Function
List (Icons)
Details (Icons)
Record Macro
Stop Macro Recording
Run (Macro)
Edit Macro
Sage Accpac Home Page
About
Context Help
Sage Accpac Order Entry 5.4 A3

Using the Calculator

Press the Plus (+) key to activate the Sage Accpac Calculator from any field where
numeric calculations are performed. While you can use it as a regular calculator by
utilizing the 10-key numeric keypad on your keyboard, you can also use it with the mouse.
The following table illustrates the functions the you can perform with the calculator and the
shortcuts you can use to perform them.
Key Button Function
+ Add
- Subtract
x Multiply
/ Divide
% Percentage
= Equals/Results
N/A Change sign
C Clear current calculation
E Clear currently displayed number
Erase 1 digit at a time
P Paste or insert the number into the current Sage

Accpac screen
A Add the displayed number into memory
S Subtract the displayed number from the number in

memory
R Recall the number that is in memory
M Clear any numbers out of memory
H Display Sage Accpac onlince help for the calculator

function

The Finder
Wherever the Finder icon displays, Sage Accpac ERP provides a search engine
to assist you in finding particular data or information. The Finders search
capabilities are dynamic and customizable.
File Menu
a) Export Select export to export information related to this

finder.
Key Menu
b) Key Fields Select one of the key fields to be used as the primary
locator for this finder.
Key fields will vary depending on the finder.
c) Highlight Select this option to have the key field in use

Key Fields highlighted.
d) Highlight Select this option to have any negative amount

Negative highlighted.
Amount
This function is useful when looking up transactions as
opposed to master records.
Settings Menu
e) Columns Select this option to add, remove or reorder columns

displayed in the finder dialog box.
f) Color Select this option to change either text color or

background color on a field by field basis.
g) Restore Select this option to restore all colors to the default

Color Default color scheme.

h) Field Name Select this option to display the Sage Accpacs field
as Column name as the column heading. For example, Vendor
Heading Numbers field name is VENDORID.
Global Settings
i) Search First Select this option to put your cursor in the filter field to
enter a search first rather then putting your cursor in
the grid first.
j) Find By From the drop-down list, select the field you want to
use for your search.
k) Set Criteria Optional: Select the set criteria button to enter boolean
criteria for your search.
l) Starts With/ From the drop-down list, select to search using one of
Contains the following:
Starts with- Sage Accpac will only look for fields
that start with the information entered in the filter.
This is a narrower, faster search.
Contains- Sage Accpac will look for all fields that
contain the information entered in the filter. This
is a slower, broader search.
m) Auto Search Select this check box to automatically start the search
as soon as you start typing.
If you have a large database, this could make the
search slower.
2) Click Select to select the appropriate record.

Shortcuts for Processing Forms, Notebooks & Records

The following table provides shortcut keystrokes that allow you to use Sage Accpacs
forms, notebooks and records more efficiently.
Key Button Function
Page Up Move to the top of the form
Page Move to the end of the form

Down
HOME Move to the first entry in the form
END Move to the last entry in the form
or Move up or down a single row
ENTER or Move the cursor to the next field

TAB
SHIFT + Move the cursor to the previous field
TAB
INS Add a new entry on the next line
DEL DELETE Delete the selected entry
F9 Zoom the current entry in or out
F10 MAX/MIN Maximize or Minimize the display area
Spacebar Checks or un-checks the check box.
Move to the first record of the series.
Move to the previous record
Move to the next record
Move to the next record
Drills down to the originating transaction
F7 Refreshes the record
ALT + x Opens the appropriate tab in the notebook.

NOTE: Substitute the underlined letter for x to open
the desired tab.


CA - PLUS INC. Index
Index
ACCPAC On-line Help ....................................................................................................... 2-7

Aged Orders Report, Print ................................................................................................ 6-14
Analysis Reports, Print ..................................................................................................... 6-12
Aged Orders .............................................................................................................. 6-14
G/L Transactions ....................................................................................................... 6-17
Order Action .............................................................................................................. 6-13
Posting Journals ........................................................................................................ 6-15
Sales History ............................................................................................................. 6-16
Sales Statistics .......................................................................................................... 6-17
Transaction List ......................................................................................................... 6-12
Batch, Create for General Ledger ....................................................................................... 5-4

Buttons ............................................................................................................................. 2-3
Certified Consultant, Concept ............................................................................................. 3-2

Clearing History ................................................................................................................. 5-2
Commission Rates, Set Up (Salesperson) ......................................................................... 3-17
Concept
Certified Consultant ..................................................................................................... 3-2
Types of Credits/Returns .............................................................................................. 4-2
Types of Orders ........................................................................................................... 4-2
Copy Orders .................................................................................................................... 4-69
Credit Notes
Credit Notes Report, Print .......................................................................................... 6-10
Credit Notes, Enter .......................................................................................................... 4-57
Credits
Types of Credits/Returns, Concept ............................................................................... 4-2
Current Orders Inquiry ....................................................................................................... 7-2
Sage Accpac Order Entry 5.4 Index - i

Index CA - PLUS INC.
Debit Notes
Debit Notes Report, Print ........................................................................................... 6-10
Debit Notes, Enter ........................................................................................................... 4-57
E-mail Messages Report, Print ........................................................................................... 6-4

E-mail Messages, Set Up ................................................................................................. 3-19
Enter Shipments .............................................................................................................. 4-31
Forms, Print ...................................................................................................................... 6-6

Credit Notes .............................................................................................................. 6-10
Debit Notes ............................................................................................................... 6-10
Invoices ...................................................................................................................... 6-9
Order Confirmations .................................................................................................... 6-6
Picking Slips ................................................................................................................ 6-7
Quotes ........................................................................................................................ 6-6
Shipping Labels ........................................................................................................... 6-8
G/L Integration Report, Print ............................................................................................... 6-5

G/L Integration, Set Up .................................................................................................... 3-25
G/L Transactions Report, Print ......................................................................................... 6-17
General Ledger Batch, Create ............................................................................................ 5-4
History, Clearing ................................................................................................................ 5-2

I
Icons (in Manual) ............................................................................................................... 1-4

Inquiries
Current Orders Inquiry ................................................................................................. 7-2
Sales History ............................................................................................................... 7-4
Sales Statistics ............................................................................................................ 7-6
Salesperson ................................................................................................................ 7-8
Index - ii Sage Accpac Order Entry 5.4

Invoices
Enter Invoices ........................................................................................................... 4-44
Invoices Report, Print ................................................................................................... 6-9
Miscellaneous Charges Report, Print .................................................................................. 6-2

Miscellaneous Charges, Set Up ........................................................................................ 3-13
Notebooks ......................................................................................................................... 2-2

O
Optional Fields
Assign ...................................................................................................................... 3-23
Set Up ...................................................................................................................... 3-21
Optional Fields Report, Print ............................................................................................... 6-5
Options
Options Report, Print ................................................................................................... 6-2
Options, Set Up ................................................................................................................. 3-3
Order Action Report, Print ................................................................................................ 6-13
Orders
Enter Orders ............................................................................................................. 4-18
Order Confirmations, Print ............................................................................................ 6-6
Types of Orders, Concept ............................................................................................ 4-2
Orders, Copy ................................................................................................................... 4-69
Orders, Current- Inquiry ..................................................................................................... 7-2
Periodic Processing
Clear History ............................................................................................................... 5-2
Create G/L Batch ......................................................................................................... 5-4
............................................................................................................. 6-7
Picking Slips, Print
Posting Journals Report, Print .......................................................................................... 6-15
Quotes
Enter Quotes ............................................................................................................... 4-4
Sage Accpac Order Entry 5.4 Index - iii

Quotes, Print ..................................................................................................................... 6-6

R
Returns
Types of Credits/Returns, Concept ............................................................................... 4-2
S
Sales History
Sales History Inquiry .................................................................................................... 7-4
Sales History Report, Print ......................................................................................... 6-16
Sales Statistics
Sales Statistics Inquiry ................................................................................................. 7-6
Sales Statistics Report, Print ...................................................................................... 6-17
Salesperson Commission Rates
Salesperson Commission Rates Report, Print ............................................................... 6-3
Set Up Salesperson Commission Rates ...................................................................... 3-17
Salesperson Commissions Report, Print ............................................................................. 6-4
Salesperson Inquiry ........................................................................................................... 7-8
Set Up
E-mail Messages ....................................................................................................... 3-19
G/L Integration .......................................................................................................... 3-25
Miscellaneous Charges .............................................................................................. 3-13
Optional Fields .......................................................................................................... 3-21
Options ....................................................................................................................... 3-3
Salesperson Commission Rates ................................................................................. 3-17
Ship Via Codes .......................................................................................................... 3-15
Templates ................................................................................................................. 3-10
Setup Reports, Print .......................................................................................................... 6-2
E-mail Messages ......................................................................................................... 6-4
G/L Integration ............................................................................................................ 6-5
Miscellaneous Charges ................................................................................................ 6-2
Optional Fields ............................................................................................................ 6-5
Options ....................................................................................................................... 6-2
Salesperson Commission Rates ................................................................................... 6-3
Salesperson Commissions ........................................................................................... 6-4
Ship-Via Codes ........................................................................................................... 6-3
Ship Via Codes, Set Up ................................................................................................... 3-15
Shipments, Enter ............................................................................................................. 4-31
Shipping Labels Print ......................................................................................................... 6-8
Ship-Via Codes
Index - iv Sage Accpac Order Entry 5.4

Ship-Via Codes Report, Print ........................................................................................ 6-3

System Requirements ........................................................................................................ 2-4
Templates, Set Up ........................................................................................................... 3-10

Transaction List, Print ...................................................................................................... 6-12
User Interface .................................................................................................................... 2-2
Sage Accpac Order Entry 5.4 Index - v

Index - vi Sage Accpac Order Entry 5.4

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CA - PLUS INC.

Sage Accpac Order Entry 5.4 i

ii Sage Accpac Order Entry 5.4

Chapter 1: About This Manual

Chapter 2: Getting Started

Chapter 3: Initial Setup

Chapter 4: Processing Transactions

Sage Accpac Order Entry 5.4 iii

Types of Orders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Chapter 5: Periodic Processing

Chapter 8: Customizing Sage Accpac

iv Sage Accpac Order Entry 5.4

Adapt Data Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14

Appendix: Sage Accpac Tools and Shortcuts

Sage Accpac Order Entry 5.4 v

vi Sage Accpac Order Entry 5.4

Purpose and Scope

How the Manual is Organized

2 Getting Started Provides an overview of the Order Entry module

3 Initial Setup Demonstrates how to set up and maintain your

4 Processing This chapter guides you through the tasks

12 Sage Accpac Order Entry 5.4

6 Reports Demonstrates how to print Order Entrys reports

7 Inquiries Shows you how to inquire on Order Entry

8 Customizing Sage Illustrates how to customize your Sage Accpac

Appendix: Sage Accpac Provides useful information on using and

Sage Accpac Order Entry 5.4 13

This is the Concept Lightbulb. It points out the

This is the Task List. It shows where directions are

This is the Hint icon. It indicates a useful hint to help

Beware! This is the Warning Bomb. It cautions you of

This is the Time Saver. It shows you how to minimize

This is the Location Compass. It references other

These are the Certified Consultant Glasses. They

14 Sage Accpac Order Entry 5.4

How to Submit Comments and Suggestions

Sage Accpac Order Entry 5.4 15

16 Sage Accpac Order Entry 5.4

22 Sage Accpac Order Entry 5.4

Save Saves the current record.

Delete Deletes the current record.

Cancel Exits the current form (dialog box or notebook) without

New Clears the form in preparation for a new record.

Find/F5 Displays the Finder, which accesses a list of records

Previous Displays the previous record in a list.

Next Displays the next record in a list.

First Displays the first record in a list.

Last Displays the last record in a list.

Refresh/ Updates displayed records after any variables have

Zoom/F9 Displays the current entry in a Zoom mode.

Sage Accpac Order Entry 5.4 23

Client Workstation Server

Pervasive.SQL Database: Client/Server

Operating Windows 98 Windows 2000 Server

Database Pervasive.SQL Workstation Pervasive.SQL 8.6 or above

Processor 866 MHz Pentium 2.0 Ghz Pentium

Memory 256 MB RAM For a 5 User System:

Pervasive.SQL Database: Internet/Intranet

Operating Windows 98 Windows 2000 Server

Database N/A Pervasive.SQL 8.6 or above

Processor 866 MHz Pentium 2.0 Ghz Pentium

Memory 256 MB RAM For a 5 User System:

Microsoft SQL Server Database: Client/Server