Hughes 10620 Lakeside Drive North, Unit G, Garden Grove, Ca 92840 Home (714) 590-1386 Cell (310) 722-4566 arturohughes25@yahoo.com
Objective To obtain a position as Operations Manager for
Profile Specializing in high production, safety, customer service, and
on the spot decision making in situations that are cause- related where a positive and effective outcome is a must • Positive leader that promotes positive morale between Labor and Management. • Assertive leader that is followed by labor with enthusiasm • Conceive the vision. Develop the plan. Implement all details • Coordinate diverse constituencies • Trained in communications skills & time management • Proficient training in vessel, yard, gate, rail, and customer service operations • Proficient in Microsoft Office programs and Windows and XP operating systems.
Employment Jan. 2006 -
History Superintendent Present Ports America • Manage and run vessel operations while directing more than one hundred members of labor to work to the highest level of productivity and safely • Proficiently carry out daily ISO procedures in Operations & Logistics
• Increase daily production while minimizing service failures
• Built a trusting & respectful relationship with labor and local
Business Agents • Set a precedence for working safely and wearing the proper safety equipment • Capable of carrying out ship planning procedures from the start and finish of a vessel • Capable of running the multiple operations on the terminal such as vessel, rail, customer service, yard, and gate • Trained more than fifty co-workers at multiple facilities who can now proficiently run an operation on their own • Implemented and improved procedures at other terminals while increasing production, minimizing service failures, and improving safety • Motivate and led all levels of staff to operate toward the organization’s goals
Warehouse Manager 2004 - Dec. 2005
Inland Star Distribution Center • Oversaw and ran the operations of a chemical distribution center Directed forty-three warehouse and office associates along with truck drivers Managed the in/out bound scheduling along with the employee scheduling Maintained inventory counts and production goals
Performed tests to multiple chemicals for quality and consistency
Maintained and presented data to upper management and
Inland Star Distribution Center • Increased production by 50% while improving customer service • Implemented new procedures to and standards to improve the company as a whole. • Improved customer relationships while creating new ones • Maintained scheduling over the whole facility. • Maintain inventory counts while decreasing the inventory loss • Evaluated multiple chemical samples
Assistant Zone Manager 1998 - 2001
Lowe’s • Managed and maintained the Electrical Department Directed a group of fifteen associates and insured they performed daily duties and customer service to the best of their abilities. Designed weekly schedules for associates
Provided superior customer service
Forklift operator and cashier
Administrative responsibilities: recorded net sales, daily
deposits, shortages/overages and base funds
BS, Electrical Engineering & Minor in Computer
Science, South Carolina State University, Education Orangeburg, SC 2001