MODERN

BUSINESS

THE DIGITAL MINDSET

The more digital technologies shape our

daily lives, the more we expect them to be
part of our business interactions.

So what happens when companies continue to

do business as they always have before
social, mobile, big data and cloud? They fall
short of customer expectations.

Today, digitally connected consumers want a seamless experience as

they move from channel to channel and interaction to interaction.

WILL PAY MORE FOR A

86% GREAT CUSTOMER

EXPERIENCE

WILL NO LONGER DO

90% BUSINESS WITH A COMPANY

AFTER A BAD EXPERIENCE

RETHINKING BUSINESS

PLAYING BY THE RULES

Consumers expect modern businesses to play by a new set of rules. Its
time to throw away your old playbook and write one for the digital age.
 MODERN BUSINESS RULES

If you were to build your business from scratch today, what would it
look like?

Start by imagining business practices that are digital by design rather

than retrofitted with digital technologies as an afterthought.

THE EXPERIENCES THE TALENT THE PERFORMANCE THE

CUSTOMERS EXPECT TO SUCCEED MARKET DEMANDS
SEAMLESS THE RIGHT TALENT RICH INSIGHTS INTO
TRANSACTIONS FOR THE JOB THE BUSINESS
CONSISTENT STREAMLINED RAPID PLANNING
INTERACTIONS COMMUNICATION AND CYCLES
COLLABORATION

UNDERSTANDING SUCCESS

Becoming a modern business calls for more

than the latest technologies. It requires new
ways of doing business.

With Oracle Applications Cloud, you get both

modern business practices and digital
technologies.

Social and analytics tied directly to

transactions and interactions

Insight for everyone

Any device, anywhere

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